The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
London Market Engagement & Delivery Manager If you're trusted to deliver but rarely invited to shape strategy, this role gives you the platform to change that. This is a visible London Market position focused on client engagement, growth and commercial influence. You'll work closely with senior stakeholders to strengthen key relationships, spot opportunities and help shape how specialist claims services are positioned in the market. You won't just support client conversations, you'll help lead them. That exposure builds both internal credibility and external market profile, creating a clearer route into senior leadership responsibility over time. What you'll get here that many roles don't offer: Direct involvement in London Market client strategy discussions Opportunity to influence growth rather than simply deliver services Visibility across operational and commercial decision making A remit covering relationships, performance and market development Genuine progression into leadership roles as your influence grows Where you'll make an impact You will: Lead engagement on selected London Market relationships, building senior client credibility Identify growth opportunities within partnerships, shaping future direction Support proposition positioning, influencing how services are taken to market Provide market insight so leadership teams can make better strategic decisions Help resolve service challenges, strengthening long term client confidence Contribute to commercial discussions, developing wider business judgement Over time, this moves you from reliable delivery into recognised influence. This will suit someone with London Market credibility who enjoys working with clients, understands specialty claims environments and wants greater visibility and strategic involvement. Hybrid working with London engagement and UK travel when required. If you're ready to move closer to decision-making rather than just execution, we should talk. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD262. For all other vacancies, take a look at our website - exchange-street.co.uk
13/06/2026
Full time
London Market Engagement & Delivery Manager If you're trusted to deliver but rarely invited to shape strategy, this role gives you the platform to change that. This is a visible London Market position focused on client engagement, growth and commercial influence. You'll work closely with senior stakeholders to strengthen key relationships, spot opportunities and help shape how specialist claims services are positioned in the market. You won't just support client conversations, you'll help lead them. That exposure builds both internal credibility and external market profile, creating a clearer route into senior leadership responsibility over time. What you'll get here that many roles don't offer: Direct involvement in London Market client strategy discussions Opportunity to influence growth rather than simply deliver services Visibility across operational and commercial decision making A remit covering relationships, performance and market development Genuine progression into leadership roles as your influence grows Where you'll make an impact You will: Lead engagement on selected London Market relationships, building senior client credibility Identify growth opportunities within partnerships, shaping future direction Support proposition positioning, influencing how services are taken to market Provide market insight so leadership teams can make better strategic decisions Help resolve service challenges, strengthening long term client confidence Contribute to commercial discussions, developing wider business judgement Over time, this moves you from reliable delivery into recognised influence. This will suit someone with London Market credibility who enjoys working with clients, understands specialty claims environments and wants greater visibility and strategic involvement. Hybrid working with London engagement and UK travel when required. If you're ready to move closer to decision-making rather than just execution, we should talk. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD262. For all other vacancies, take a look at our website - exchange-street.co.uk
Booz Allen Hamilton is looking for a European OT Cybersecurity Delivery Senior Manager in the United Kingdom. This role requires 8+ years of experience, primarily in industries such as pharmaceuticals and oil & gas. The candidate will develop cybersecurity strategies, conduct client workshops, and collaborate closely with senior leaders. Strong knowledge of cybersecurity functions, business development experience, and a Bachelor's degree are essential. Travel is expected up to 50%.
13/06/2026
Full time
Booz Allen Hamilton is looking for a European OT Cybersecurity Delivery Senior Manager in the United Kingdom. This role requires 8+ years of experience, primarily in industries such as pharmaceuticals and oil & gas. The candidate will develop cybersecurity strategies, conduct client workshops, and collaborate closely with senior leaders. Strong knowledge of cybersecurity functions, business development experience, and a Bachelor's degree are essential. Travel is expected up to 50%.
Flexible working due to the sensitive nature of the work, this is an office-based role with little to no opportunities for home working. We recognise the importance of a good work-life balance and offer part-time and compressed hours, with flexibility around start and finish times. About us MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing and assessing intelligence, and then work with a range of partners, including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. The role As a Senior Pensions Administrator, you'll help oversee our processes and support your colleagues as a subject matter expert. You'll balance high-volume casework with training and mentoring a growing team as you bring your expertise to our busy department. Working at pace, you'll maintain quality and ensure our processes and systems run smoothly. Day-to-day, you'll be taking on project work, supporting with problem solving, handling complaints and carrying out extensive quality checking. So, multi tasking is key as you'll be balancing your own workload alongside your team's. You'll answer queries from, and give advice to, pay teams and provide insights and guidance to senior leaders. You'll also collaborate with colleagues throughout the UK's Intelligence Services and build relationships with external partners. Everything you do will contribute to supporting the growth of the department, from helping your team improve their skills and knowledge, to using your experience to come up with ideas for continuous improvement. This is an opportunity to take ownership of a high impact role that blends operational excellence with transformation leadership. You will shape the future direction of remedy and project management, strengthen governance standards, and play a pivotal role in delivering sustainable change across the pension function. About you You'll bring existing knowledge about, and experience working in, pensions and have a minimum of 2 years' experience in a similar role or sector. This will be supported by line management experience. You'll also need a minimum of 2 GCSEs at Grade 4/C or above in maths and English language (or an equivalent Level 2 qualification). Importantly, you'll be an adaptable, organised leader with a focus on wellbeing. Comfortable with numbers, you'll have keen attention to detail and be able to check calculations and spot errors with ease. You'll also be a confident communicator able to adjust your style depending on whether you're supporting your team, building external relationships, or presenting to senior leaders. Whether you're managing complex retirement cases, identifying solutions or managing stakeholders, you'll be organised and balance target driven performance with empathy. And of course, you'll be IT systems literate. Training and development We're passionate about your personal development, so we have lots of ways to help grow your skills. As a line manager, you'll be offered a Management Training Pathway. Plus, you'll have access to internal training courses available from any of the UK's Intelligence Services, as well as access to internal communities, support networks, and mentors. You'll be expected to stay within Pensions for your first 4 years, after which time, you'll be able to apply for roles across the organisation. Rewards and benefits You'll receive a starting salary of £47,677, rising to £51,541 after 2 years, plus other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays opportunities to be recognised through our employee performance scheme a dedicated development budget an interest free season ticket loan an excellent pension scheme a cycle to work scheme facilities such as a gym, restaurant and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds. We're Disability Confident MI5 is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are: you'll be required to reach the minimum pass mark for the online Situational Judgement Test (SJT), which assesses criteria important for all roles in our organisation you are able to demonstrate experience working in Pensions - assessed at application sift demonstrate the ability to deliver positive outcomes within required timeframes - assessed at application sift meet minimum pass mark for motivational questions - assessed at application sift There is a wide range of extra support available throughout the recruitment process to enable you to do your best, see our website for reasonable adjustments we can offer. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Online Situational Judgement Test (SJT) in which you rate the appropriateness of responses to a series of short scenarios. Application sift, looking at your motivation and skills for the role and the organisation. There will also be a competency question. An interview, assessing competencies, skills and experience relevant to the role. If successful, you will receive a conditional offer of employment and then proceed to the vetting stage. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. Before you apply To work at MI5, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria on our website. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process on our website. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. An interest free loan is available to assist with relocating into privately rented accommodation to take up the offer of employment. We offer reasonable reimbursement of travel costs for candidates attending in person appointments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation. Reimbursement is discretionary and will only be made in line with the Candidate Expenses Policy, as amended from time to time. Candidates must book their own travel, using the most economical option, and provide original hardcopy receipts for reimbursement. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement Please be aware that we reserve the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
13/06/2026
Full time
Flexible working due to the sensitive nature of the work, this is an office-based role with little to no opportunities for home working. We recognise the importance of a good work-life balance and offer part-time and compressed hours, with flexibility around start and finish times. About us MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing and assessing intelligence, and then work with a range of partners, including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. The role As a Senior Pensions Administrator, you'll help oversee our processes and support your colleagues as a subject matter expert. You'll balance high-volume casework with training and mentoring a growing team as you bring your expertise to our busy department. Working at pace, you'll maintain quality and ensure our processes and systems run smoothly. Day-to-day, you'll be taking on project work, supporting with problem solving, handling complaints and carrying out extensive quality checking. So, multi tasking is key as you'll be balancing your own workload alongside your team's. You'll answer queries from, and give advice to, pay teams and provide insights and guidance to senior leaders. You'll also collaborate with colleagues throughout the UK's Intelligence Services and build relationships with external partners. Everything you do will contribute to supporting the growth of the department, from helping your team improve their skills and knowledge, to using your experience to come up with ideas for continuous improvement. This is an opportunity to take ownership of a high impact role that blends operational excellence with transformation leadership. You will shape the future direction of remedy and project management, strengthen governance standards, and play a pivotal role in delivering sustainable change across the pension function. About you You'll bring existing knowledge about, and experience working in, pensions and have a minimum of 2 years' experience in a similar role or sector. This will be supported by line management experience. You'll also need a minimum of 2 GCSEs at Grade 4/C or above in maths and English language (or an equivalent Level 2 qualification). Importantly, you'll be an adaptable, organised leader with a focus on wellbeing. Comfortable with numbers, you'll have keen attention to detail and be able to check calculations and spot errors with ease. You'll also be a confident communicator able to adjust your style depending on whether you're supporting your team, building external relationships, or presenting to senior leaders. Whether you're managing complex retirement cases, identifying solutions or managing stakeholders, you'll be organised and balance target driven performance with empathy. And of course, you'll be IT systems literate. Training and development We're passionate about your personal development, so we have lots of ways to help grow your skills. As a line manager, you'll be offered a Management Training Pathway. Plus, you'll have access to internal training courses available from any of the UK's Intelligence Services, as well as access to internal communities, support networks, and mentors. You'll be expected to stay within Pensions for your first 4 years, after which time, you'll be able to apply for roles across the organisation. Rewards and benefits You'll receive a starting salary of £47,677, rising to £51,541 after 2 years, plus other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays opportunities to be recognised through our employee performance scheme a dedicated development budget an interest free season ticket loan an excellent pension scheme a cycle to work scheme facilities such as a gym, restaurant and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds. We're Disability Confident MI5 is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are: you'll be required to reach the minimum pass mark for the online Situational Judgement Test (SJT), which assesses criteria important for all roles in our organisation you are able to demonstrate experience working in Pensions - assessed at application sift demonstrate the ability to deliver positive outcomes within required timeframes - assessed at application sift meet minimum pass mark for motivational questions - assessed at application sift There is a wide range of extra support available throughout the recruitment process to enable you to do your best, see our website for reasonable adjustments we can offer. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Online Situational Judgement Test (SJT) in which you rate the appropriateness of responses to a series of short scenarios. Application sift, looking at your motivation and skills for the role and the organisation. There will also be a competency question. An interview, assessing competencies, skills and experience relevant to the role. If successful, you will receive a conditional offer of employment and then proceed to the vetting stage. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. Before you apply To work at MI5, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria on our website. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process on our website. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. An interest free loan is available to assist with relocating into privately rented accommodation to take up the offer of employment. We offer reasonable reimbursement of travel costs for candidates attending in person appointments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation. Reimbursement is discretionary and will only be made in line with the Candidate Expenses Policy, as amended from time to time. Candidates must book their own travel, using the most economical option, and provide original hardcopy receipts for reimbursement. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement Please be aware that we reserve the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
Technology Risk - Payments Assurance - Senior Manager Location: London Other locations: Anywhere in Country Requisition ID: Technology is at the heart of most modern organisations. As well as opening a world of opportunities, technology exposes organisations to a variety of risks. We help our clients to identify and manage these risks to protect their stakeholders. As a Senior Manager within our Technology Risk team with key focus on payment assurance, you will help our clients identify and manage their technology risks whilst simultaneously gaining skills to develop a career in a fast growing professional services organisation. Working with some of the world's most prestigious Financial Services (FS) organisations you will be an integral part of our Technology Risk team, part of Assurance Advisory within EY UK. The opportunity We are a market leader across the Big 4 with significant new audit and advisory engagements across financial services clients and substantial projected revenue growth in the coming years. Our ongoing advancements in innovation and automation continue to place us ahead of our competitors. We maintain a clear focus on delivering high quality, high profile, multi discipline, and multi country projects, aiding clients in resolving their most complex IT and data challenges while prioritising quality. We are part of a single integrated financial services team with over 250 people in the FS UK Technology Risk team, serving some of the largest financial services institutions globally. As a Technology Risk Senior Manager you will be an influential member of our Technology Risk team, and you will have the opportunity to work on a range of IT Assurance and Advisory projects. These include IT Payments Internal Audit, IT components of Regulatory Reviews and other assurance activities with clear focus on payments domain, Cyber assurance, Emerging Technology risk including AI, Trust in Robotics Process Automation and other controls related work within FS. This portfolio also includes collaboration with our wider Assurance and Consulting colleagues to help clients protect their reputation by mitigating their business, financial reporting and IT risks, on a broad range of topics where design or effectiveness reviews over IT and data controls are required. Your key responsibilities As a Senior Manager, it is essential to establish, maintain, and strengthen relationships both internally and in the market. You will be seen as a trusted advisor to your clients across various sectors (e.g. Banking and Capital Markets, Insurance and Wealth and Asset Management). You will communicate complex messages and implement difficult decisions while building and maintaining strong relationships based on trust. You will adapt to diverse cultural and personal styles to work effectively with various differences, concerns, and motivations, fostering the creation of teams that leverage diverse skills and strengths from across the organisation. Additionally, you will demonstrate an awareness of group dynamics to promote an inclusive approach that results in timely, authentic feedback and coaching being provided to all colleagues and team members. You will have responsibility for business and solution development, along with being focused on the external market. At the same time as maintaining strong client relationships and delivering exceptional client service and delivery outcomes you will need to manage multiple client teams and engagement types. Skills and attributes for success Learning about EY, our clients and their businesses Understanding the IT landscape of our clients with key focus on payment domain and being able to assure and advise on the associated risks. This would include but is not limited to areas such as their adoption of cloud, use of Artificial Intelligence and Robotic Process Automation. Coordinate, plan and deliver client engagements to identify risks, test controls and provide an opinion on the security of the clients' IT environment. Establishing, maintaining, and strengthening relationships both internally and in the market, to be seen as a trusted advisor to clients. Business development including client relationship management, proposition development and leading proposals, supporting business development activities on strategic and global priority accounts. Excellent project management skills and experience in managing engagement economics, including budgeting, billing and fee management. Delivering an exceptional client experience across all engagements, through open and proactive communication, along with high quality outcomes and deliverables. Using extensive knowledge of the client's business/industry to identify technological developments and evaluate the risks and impacts on the client's business. Building relationships with colleagues across the business, supporting them and promoting a collaborative culture and design innovative solutions. Driving industry research and client thought leadership. Bringing together the right mix of diverse talent and working across boundaries to foster agile cross functional group teaming. Taking responsibility for team understanding on risk, independence, objectivity and how compliance with our policies underpins all that we do. To qualify for the role you must have Demonstrable, extensive professional experience in managing and delivering audits, attestations and risk assessments within payments domain on FS clients. Including fostering and maintaining key client relationships to enable timely delivery, cost efficiency, and high audit quality. Extensive experience in business development and solution creation. Proven experience in managing, delivering and owning the client relationship over: Subject knowledge in payments domain (national and cross border payments) and good understanding of national payment schemes such as Pay.UK (Bacs, FPS and ICS), LINK, Bacs CASS, CHAPS, CREST, and SWIFT Experience in conducting payment attestations, SWIFT Customer Security Programme (CSP) reviews and Second Payment Services Directive (PSD2) audits Experience in conducting IT internal audits over major change programmes and regulatory remediation programmes Audit using data analytics and automated control testing Assurance over front to back office controls, change programmes, and Operational resilience Third Party Risk Management and Information Security audits Reviews of emerging technologies e.g. Cloud, AI, RPA Good technical understanding of ISAE 3000, and IT audit methodologies. Demonstrable expertise in overseeing and executing client engagements, encompassing scoping, financial management, managing delivery risk, deliverable production, quality assurance, and comprehensive deliverable reviews. Proven ability to engage with diverse stakeholders and manage cross functional projects. Hands on approach to build and maintain excellent relationships across a range of FS clients and other stakeholders. An eagerness and track record in establishing and leading high performing teams and supporting and coaching individual team members. A passion for providing organisations the trust and confidence that will enable them to adopt emerging technologies, manage IT risks and accelerate performance. Extensive experience within the FS industry and a strong understanding of the FS technology and payments landscape. Thorough understanding of UK and EMEIA FS payments regulatory environment. Experience working for a professional services consultancy firm, major financial institution or blue chip industry firm in IT internal audit, or IT risk management is highly preferred but not essential. Ideally, you will also have Ability to identify and evaluate new ideas, better ways of working, technologies or external products to enhance capabilities. Ability to manage multiple stakeholder communities with varying levels of experience. Keen interest in developing a wide and deep network across client organisations and professional bodies, developing lasting, mutually beneficial relationships with key stakeholders. Fosters team spirit to promote collaboration and achieve goals. Relevant industry certification such as CRISC, CISA, CISSP, CISM, CGEIT, ITIL, PMP, or other specialised IT certifications. Experience in delivering IT general controls (ITGC) and IT automated controls audits Experience in Third Party Controls Reporting - SOC1, SOC2, ISAE3402 and AAF What we look for As a trusted business advisor specialising in the Technology Risk field with key focus on payments domain, you will be responsible for identifying, addressing, and resolving questions that have not yet been considered by our clients. If you are ready to take on a wide range of responsibilities and are committed to building a better working world by helping organisations to identify and manage their technology risks whilst simultaneously gaining skills to develop a career in professional services, this role is for you. What working at EY offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. . click apply for full job details
13/06/2026
Full time
Technology Risk - Payments Assurance - Senior Manager Location: London Other locations: Anywhere in Country Requisition ID: Technology is at the heart of most modern organisations. As well as opening a world of opportunities, technology exposes organisations to a variety of risks. We help our clients to identify and manage these risks to protect their stakeholders. As a Senior Manager within our Technology Risk team with key focus on payment assurance, you will help our clients identify and manage their technology risks whilst simultaneously gaining skills to develop a career in a fast growing professional services organisation. Working with some of the world's most prestigious Financial Services (FS) organisations you will be an integral part of our Technology Risk team, part of Assurance Advisory within EY UK. The opportunity We are a market leader across the Big 4 with significant new audit and advisory engagements across financial services clients and substantial projected revenue growth in the coming years. Our ongoing advancements in innovation and automation continue to place us ahead of our competitors. We maintain a clear focus on delivering high quality, high profile, multi discipline, and multi country projects, aiding clients in resolving their most complex IT and data challenges while prioritising quality. We are part of a single integrated financial services team with over 250 people in the FS UK Technology Risk team, serving some of the largest financial services institutions globally. As a Technology Risk Senior Manager you will be an influential member of our Technology Risk team, and you will have the opportunity to work on a range of IT Assurance and Advisory projects. These include IT Payments Internal Audit, IT components of Regulatory Reviews and other assurance activities with clear focus on payments domain, Cyber assurance, Emerging Technology risk including AI, Trust in Robotics Process Automation and other controls related work within FS. This portfolio also includes collaboration with our wider Assurance and Consulting colleagues to help clients protect their reputation by mitigating their business, financial reporting and IT risks, on a broad range of topics where design or effectiveness reviews over IT and data controls are required. Your key responsibilities As a Senior Manager, it is essential to establish, maintain, and strengthen relationships both internally and in the market. You will be seen as a trusted advisor to your clients across various sectors (e.g. Banking and Capital Markets, Insurance and Wealth and Asset Management). You will communicate complex messages and implement difficult decisions while building and maintaining strong relationships based on trust. You will adapt to diverse cultural and personal styles to work effectively with various differences, concerns, and motivations, fostering the creation of teams that leverage diverse skills and strengths from across the organisation. Additionally, you will demonstrate an awareness of group dynamics to promote an inclusive approach that results in timely, authentic feedback and coaching being provided to all colleagues and team members. You will have responsibility for business and solution development, along with being focused on the external market. At the same time as maintaining strong client relationships and delivering exceptional client service and delivery outcomes you will need to manage multiple client teams and engagement types. Skills and attributes for success Learning about EY, our clients and their businesses Understanding the IT landscape of our clients with key focus on payment domain and being able to assure and advise on the associated risks. This would include but is not limited to areas such as their adoption of cloud, use of Artificial Intelligence and Robotic Process Automation. Coordinate, plan and deliver client engagements to identify risks, test controls and provide an opinion on the security of the clients' IT environment. Establishing, maintaining, and strengthening relationships both internally and in the market, to be seen as a trusted advisor to clients. Business development including client relationship management, proposition development and leading proposals, supporting business development activities on strategic and global priority accounts. Excellent project management skills and experience in managing engagement economics, including budgeting, billing and fee management. Delivering an exceptional client experience across all engagements, through open and proactive communication, along with high quality outcomes and deliverables. Using extensive knowledge of the client's business/industry to identify technological developments and evaluate the risks and impacts on the client's business. Building relationships with colleagues across the business, supporting them and promoting a collaborative culture and design innovative solutions. Driving industry research and client thought leadership. Bringing together the right mix of diverse talent and working across boundaries to foster agile cross functional group teaming. Taking responsibility for team understanding on risk, independence, objectivity and how compliance with our policies underpins all that we do. To qualify for the role you must have Demonstrable, extensive professional experience in managing and delivering audits, attestations and risk assessments within payments domain on FS clients. Including fostering and maintaining key client relationships to enable timely delivery, cost efficiency, and high audit quality. Extensive experience in business development and solution creation. Proven experience in managing, delivering and owning the client relationship over: Subject knowledge in payments domain (national and cross border payments) and good understanding of national payment schemes such as Pay.UK (Bacs, FPS and ICS), LINK, Bacs CASS, CHAPS, CREST, and SWIFT Experience in conducting payment attestations, SWIFT Customer Security Programme (CSP) reviews and Second Payment Services Directive (PSD2) audits Experience in conducting IT internal audits over major change programmes and regulatory remediation programmes Audit using data analytics and automated control testing Assurance over front to back office controls, change programmes, and Operational resilience Third Party Risk Management and Information Security audits Reviews of emerging technologies e.g. Cloud, AI, RPA Good technical understanding of ISAE 3000, and IT audit methodologies. Demonstrable expertise in overseeing and executing client engagements, encompassing scoping, financial management, managing delivery risk, deliverable production, quality assurance, and comprehensive deliverable reviews. Proven ability to engage with diverse stakeholders and manage cross functional projects. Hands on approach to build and maintain excellent relationships across a range of FS clients and other stakeholders. An eagerness and track record in establishing and leading high performing teams and supporting and coaching individual team members. A passion for providing organisations the trust and confidence that will enable them to adopt emerging technologies, manage IT risks and accelerate performance. Extensive experience within the FS industry and a strong understanding of the FS technology and payments landscape. Thorough understanding of UK and EMEIA FS payments regulatory environment. Experience working for a professional services consultancy firm, major financial institution or blue chip industry firm in IT internal audit, or IT risk management is highly preferred but not essential. Ideally, you will also have Ability to identify and evaluate new ideas, better ways of working, technologies or external products to enhance capabilities. Ability to manage multiple stakeholder communities with varying levels of experience. Keen interest in developing a wide and deep network across client organisations and professional bodies, developing lasting, mutually beneficial relationships with key stakeholders. Fosters team spirit to promote collaboration and achieve goals. Relevant industry certification such as CRISC, CISA, CISSP, CISM, CGEIT, ITIL, PMP, or other specialised IT certifications. Experience in delivering IT general controls (ITGC) and IT automated controls audits Experience in Third Party Controls Reporting - SOC1, SOC2, ISAE3402 and AAF What we look for As a trusted business advisor specialising in the Technology Risk field with key focus on payments domain, you will be responsible for identifying, addressing, and resolving questions that have not yet been considered by our clients. If you are ready to take on a wide range of responsibilities and are committed to building a better working world by helping organisations to identify and manage their technology risks whilst simultaneously gaining skills to develop a career in professional services, this role is for you. What working at EY offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. . click apply for full job details
Overview Stepping into this role means taking the lead on one of our most exciting new contract mobilisations. As Guest Services Manager, you'll bring energy, structure, and five star service standards to a diverse operation that spans front of house, client suites, events, floor management, and helpdesk services. You'll oversee a talented team of 30 ambassadors, guiding them through mobilisation and beyond with clear direction, hands on leadership, and a passion for creating exceptional workplace experiences. This is a role for someone who thrives in fast paced environments, loves shaping service culture from day one, and knows how to bring people together to deliver something outstanding. Contract & Salary Type of contract: Full time, Permanent. Hours: 40 per week (Monday Friday, standard hours of 8AM - 5PM; flexible between 7AM - 7PM to suit business needs). Salary: £53,000-£55,000 per annum. Benefits Exclusive travel and grocery discounts. Life assurance and cash rewards. Contributory pension scheme. Access to wellness programs, Employee Assistance Program, and digital GP services. Unlimited learning and development opportunities. Outstanding peers recognised with WOW Awards. One paid day off annually to support a cause you're passionate about. Main Responsibilities Lead a high performing team of 30 across front of house, events, client suites, floor management, and helpdesk operations. Drive exceptional client relationships and act as the primary point of contact for senior stakeholders, ensuring service excellence and proactive communication. Mobilise a new contract through overseeing all mobilisation activity, from service setup and process design to team onboarding and operational readiness. Oversee HR and people processes, manage recruitment, onboarding, performance conversations, training, and colleague engagement across the full team. Build and enhance SOPs, develop, refine, and implement standard operating procedures to ensure consistent, high quality service delivery. Champion quality and service standards through monitoring performance, conducting audits, and introducing improvements that elevate the guest and client experience. Lead strategic succession planning, identify talent, build internal pipelines, and support development pathways across all service areas. Oversee events and client suite operations, ensuring premium, seamless delivery of meetings, events, and VIP hosting. Manage front of house excellence and maintain a five star welcome experience, ensuring all touchpoints reflect brand standards. Coordinate floor management activity, ensuring workspaces, collaboration areas, and client floors are well maintained, supported, and ready for use. Lead helpdesk operations and oversee ticket handling, service requests, and issue resolution to maintain smooth day to day operations. Analyse performance data, track KPIs, identify trends, and implement improvements based on insights. Ensure compliance with health & safety standards, risk management processes, and statutory requirements across all service lines. Collaborate with wider partners: facilities, security, catering, AV, and workplace teams to deliver a cohesive service experience. Qualifications Shared Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Proven experience managing a broad range of hospitality and client facing services, delivering seamless end to end service excellence. Driven to create meaningful change, elevate standards, and make a tangible impact across the operation. Strong ability to build strong, trusted relationships with clients at every level. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
13/06/2026
Full time
Overview Stepping into this role means taking the lead on one of our most exciting new contract mobilisations. As Guest Services Manager, you'll bring energy, structure, and five star service standards to a diverse operation that spans front of house, client suites, events, floor management, and helpdesk services. You'll oversee a talented team of 30 ambassadors, guiding them through mobilisation and beyond with clear direction, hands on leadership, and a passion for creating exceptional workplace experiences. This is a role for someone who thrives in fast paced environments, loves shaping service culture from day one, and knows how to bring people together to deliver something outstanding. Contract & Salary Type of contract: Full time, Permanent. Hours: 40 per week (Monday Friday, standard hours of 8AM - 5PM; flexible between 7AM - 7PM to suit business needs). Salary: £53,000-£55,000 per annum. Benefits Exclusive travel and grocery discounts. Life assurance and cash rewards. Contributory pension scheme. Access to wellness programs, Employee Assistance Program, and digital GP services. Unlimited learning and development opportunities. Outstanding peers recognised with WOW Awards. One paid day off annually to support a cause you're passionate about. Main Responsibilities Lead a high performing team of 30 across front of house, events, client suites, floor management, and helpdesk operations. Drive exceptional client relationships and act as the primary point of contact for senior stakeholders, ensuring service excellence and proactive communication. Mobilise a new contract through overseeing all mobilisation activity, from service setup and process design to team onboarding and operational readiness. Oversee HR and people processes, manage recruitment, onboarding, performance conversations, training, and colleague engagement across the full team. Build and enhance SOPs, develop, refine, and implement standard operating procedures to ensure consistent, high quality service delivery. Champion quality and service standards through monitoring performance, conducting audits, and introducing improvements that elevate the guest and client experience. Lead strategic succession planning, identify talent, build internal pipelines, and support development pathways across all service areas. Oversee events and client suite operations, ensuring premium, seamless delivery of meetings, events, and VIP hosting. Manage front of house excellence and maintain a five star welcome experience, ensuring all touchpoints reflect brand standards. Coordinate floor management activity, ensuring workspaces, collaboration areas, and client floors are well maintained, supported, and ready for use. Lead helpdesk operations and oversee ticket handling, service requests, and issue resolution to maintain smooth day to day operations. Analyse performance data, track KPIs, identify trends, and implement improvements based on insights. Ensure compliance with health & safety standards, risk management processes, and statutory requirements across all service lines. Collaborate with wider partners: facilities, security, catering, AV, and workplace teams to deliver a cohesive service experience. Qualifications Shared Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Proven experience managing a broad range of hospitality and client facing services, delivering seamless end to end service excellence. Driven to create meaningful change, elevate standards, and make a tangible impact across the operation. Strong ability to build strong, trusted relationships with clients at every level. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email RoleWe are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React, bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs. You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs.Key ResponsibilitiesCollaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria.Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability.Work closely with UI/UX designers using Figma. Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components.Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences.Maintain and prioritize the product backlog in Jira, ensuring a steady flow of "Ready for Dev" items for upcoming Sprints.Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives.Act as a communication bridge between technical engineering teams and non-technical business stakeholders.Skills and Experience RequiredMust haveProven experience as a Senior Business Analyst in a software development environment.Strong understanding of Frontend technologies, specifically React. You do not need to code, but you must understand component lifecycles, state, and reusability.Solid understanding of RESTful APIs, JSON data structures, and client-server integration.Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins.Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential.Strong practical experience working within a Agile framework (SCRUM / Kanban)Key BehavioursExcellent communication skills with the ability to explain technical constraints to business users and business logic to developers.About UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
13/06/2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email RoleWe are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React, bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs. You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs.Key ResponsibilitiesCollaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria.Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability.Work closely with UI/UX designers using Figma. Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components.Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences.Maintain and prioritize the product backlog in Jira, ensuring a steady flow of "Ready for Dev" items for upcoming Sprints.Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives.Act as a communication bridge between technical engineering teams and non-technical business stakeholders.Skills and Experience RequiredMust haveProven experience as a Senior Business Analyst in a software development environment.Strong understanding of Frontend technologies, specifically React. You do not need to code, but you must understand component lifecycles, state, and reusability.Solid understanding of RESTful APIs, JSON data structures, and client-server integration.Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins.Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential.Strong practical experience working within a Agile framework (SCRUM / Kanban)Key BehavioursExcellent communication skills with the ability to explain technical constraints to business users and business logic to developers.About UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
Senior Business Analyst (FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-25488Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The Role We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React , bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs . You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs. Key Responsibilities Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria. Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability. Work closely with UI/UX designers using Figma . Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components. Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences. Maintain and prioritize the product backlog in Jira , ensuring a steady flow of "Ready for Dev" items for upcoming Sprints. Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives. Act as a communication bridge between technical engineering teams and non-technical business stakeholders. Skills and Experience Required Must have Proven experience as a Senior Business Analyst in a software development environment. Strong understanding of Frontend technologies , specifically React . You do not need to code, but you must understand component lifecycles, state, and reusability. Solid understanding of RESTful APIs , JSON data structures, and client-server integration. Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins. Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential. Strong practical experience working within a Agile framework (SCRUM / Kanban) Key Behaviours Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
13/06/2026
Full time
Senior Business Analyst (FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-25488Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The Role We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React , bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs . You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs. Key Responsibilities Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria. Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability. Work closely with UI/UX designers using Figma . Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components. Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences. Maintain and prioritize the product backlog in Jira , ensuring a steady flow of "Ready for Dev" items for upcoming Sprints. Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives. Act as a communication bridge between technical engineering teams and non-technical business stakeholders. Skills and Experience Required Must have Proven experience as a Senior Business Analyst in a software development environment. Strong understanding of Frontend technologies , specifically React . You do not need to code, but you must understand component lifecycles, state, and reusability. Solid understanding of RESTful APIs , JSON data structures, and client-server integration. Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins. Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential. Strong practical experience working within a Agile framework (SCRUM / Kanban) Key Behaviours Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Business Development Manager - Interior Fit Out & Refurbishment Salary and Package - 40,000 - 55,000 Basic Salary + Excellent Commission Structure + Company Car or Car Allowance Location - Birmingham with travel across the UK as required Full-time, Permanent Position An exciting opportunity has arisen for an experienced Business Development Manager - Interior Fit Out & Refurbishment to join a well-established and growing contractor. This Business Development Manager - Interior Fit Out & Refurbishment position is ideally suited to someone with a strong network and proven experience within commercial interiors, fit out, refurbishment, or specialist construction services. The successful Business Development Manager - Interior Fit Out & Refurbishment will play a key role in securing new opportunities and building long-term relationships across multiple sectors. If you are an ambitious Business Development Manager - Interior Fit Out & Refurbishment looking for a role with genuine autonomy and earning potential, this could be an excellent next step. About the Company This established national contractor has built an excellent reputation over more than five decades, delivering high-quality interior fit out, refurbishment, and specialist trade services across the UK. Operating across the commercial, retail, hospitality, healthcare, education, and residential sectors, the business provides a complete multi-trade solution and is recognised for its quality, reliability, and professional approach. Why Join Them Joining this business offers the opportunity to become part of a stable and experienced team with a strong order book and an established presence across a range of sectors. The company has a practical, collaborative culture where relationships and reputation are valued, and where employees are trusted to manage their own workload. With a broad service offering and nationwide capability, there is genuine scope to develop existing accounts, open new markets, and build a successful long-term career. About the Role The Business Development Manager will be responsible for identifying and developing new business opportunities across interior fit out and refurbishment projects. You will work closely with senior management to drive growth, strengthen client relationships, and increase market presence across target sectors. Key responsibilities will include: Developing and implementing a business development strategy to generate new opportunities. Building relationships with developers, main contractors, property managers, facilities management companies, and end users. Identifying and securing fit out, refurbishment, dilapidation, and multi-trade project opportunities. Managing the sales process from initial enquiry through to proposal and contract award. Working alongside estimating and operational teams to ensure accurate project handovers. Maintaining and developing existing client relationships to encourage repeat business. Attending networking events, industry functions, and client meetings to promote the business. Monitoring market trends and identifying emerging opportunities within commercial interiors and construction. Maintaining an active pipeline of prospects and reporting regularly on business development activity. Representing the company in a professional manner and upholding its reputation for quality and service. The ideal candidate will have previous experience in a business development or sales role within interior fit out, commercial refurbishment, construction, building services, or a closely related sector. A strong understanding of the industry, excellent communication skills, and the ability to develop long-term client relationships are essential. Existing contacts within the commercial construction or fit out market would be highly advantageous. Summary This is an excellent opportunity for an experienced Business Development Manager to join a respected and established contractor with a diverse service offering and a strong reputation across the UK. Offering a competitive salary, attractive commission structure, and the support of an experienced delivery team, the role provides the chance to make a genuine impact while building a long-term career within a growing business. Contact Mark at Up Front Recruitment for more information.
13/06/2026
Full time
Business Development Manager - Interior Fit Out & Refurbishment Salary and Package - 40,000 - 55,000 Basic Salary + Excellent Commission Structure + Company Car or Car Allowance Location - Birmingham with travel across the UK as required Full-time, Permanent Position An exciting opportunity has arisen for an experienced Business Development Manager - Interior Fit Out & Refurbishment to join a well-established and growing contractor. This Business Development Manager - Interior Fit Out & Refurbishment position is ideally suited to someone with a strong network and proven experience within commercial interiors, fit out, refurbishment, or specialist construction services. The successful Business Development Manager - Interior Fit Out & Refurbishment will play a key role in securing new opportunities and building long-term relationships across multiple sectors. If you are an ambitious Business Development Manager - Interior Fit Out & Refurbishment looking for a role with genuine autonomy and earning potential, this could be an excellent next step. About the Company This established national contractor has built an excellent reputation over more than five decades, delivering high-quality interior fit out, refurbishment, and specialist trade services across the UK. Operating across the commercial, retail, hospitality, healthcare, education, and residential sectors, the business provides a complete multi-trade solution and is recognised for its quality, reliability, and professional approach. Why Join Them Joining this business offers the opportunity to become part of a stable and experienced team with a strong order book and an established presence across a range of sectors. The company has a practical, collaborative culture where relationships and reputation are valued, and where employees are trusted to manage their own workload. With a broad service offering and nationwide capability, there is genuine scope to develop existing accounts, open new markets, and build a successful long-term career. About the Role The Business Development Manager will be responsible for identifying and developing new business opportunities across interior fit out and refurbishment projects. You will work closely with senior management to drive growth, strengthen client relationships, and increase market presence across target sectors. Key responsibilities will include: Developing and implementing a business development strategy to generate new opportunities. Building relationships with developers, main contractors, property managers, facilities management companies, and end users. Identifying and securing fit out, refurbishment, dilapidation, and multi-trade project opportunities. Managing the sales process from initial enquiry through to proposal and contract award. Working alongside estimating and operational teams to ensure accurate project handovers. Maintaining and developing existing client relationships to encourage repeat business. Attending networking events, industry functions, and client meetings to promote the business. Monitoring market trends and identifying emerging opportunities within commercial interiors and construction. Maintaining an active pipeline of prospects and reporting regularly on business development activity. Representing the company in a professional manner and upholding its reputation for quality and service. The ideal candidate will have previous experience in a business development or sales role within interior fit out, commercial refurbishment, construction, building services, or a closely related sector. A strong understanding of the industry, excellent communication skills, and the ability to develop long-term client relationships are essential. Existing contacts within the commercial construction or fit out market would be highly advantageous. Summary This is an excellent opportunity for an experienced Business Development Manager to join a respected and established contractor with a diverse service offering and a strong reputation across the UK. Offering a competitive salary, attractive commission structure, and the support of an experienced delivery team, the role provides the chance to make a genuine impact while building a long-term career within a growing business. Contact Mark at Up Front Recruitment for more information.
This is an exciting opportunity to lead Field Studies Council's Digital Learning & Publishing unit. You'll develop strategy, build partnerships, grow income streams and lead a talented team delivering biodiversity training, digital learning and natural history publishing across the UK. Success in this position will come from strong commercial leadership, strategic thinking and the ability to deliver sustainable growth while supporting our charitable mission. Permanent full-time contract Starting salary circa £36,973 - £44,091 per annum DOE + excellent benefits Flexible base location with remote / home working welcomed Make a visible, lasting contribution to environmental education across the UK Work with purpose At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment. As our Digital Learning & Publishing Manager, you will lead a commercially focused business unit responsible for a diverse portfolio of biodiversity training, digital learning and publishing products. Working closely with the Commercial Director, you'll help form the future direction of the unit, ensuring sustainable growth, strong customer experience and meaningful impact. In this key senior leadership role, you will: Lead the Digital Learning & Publishing unit, with accountability for its commercial and operational performance, budgeting, forecasting and P&L delivery. Develop and deliver commercial strategies that drive sustainable revenue growth across digital learning, publishing, partnerships and e-commerce. Identify new commercial opportunities and build relationships that expand our reach and impact. Use data, insights and customer feedback to improve performance, conversion, retention and customer value. Lead and develop a high-performing team. Oversee the successful delivery of biodiversity training courses, digital learning products and natural history publications. Further detail regarding the full responsibilities can be found in the vacancy pack attached to the advert on our careers website. Where you ll be based The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered. This role will include occasional travel to our Field Studies Council locations and other venues throughout the UK and will involve occasional overnight stays. Who we're looking for We're looking for someone with a commercial mindset who has owned budgets, delivered revenue growth and led business performance before. We're particularly interested in candidates who can demonstrate: Significant experience in a commercial leadership or business unit management role. Experience leading and developing high-performing teams in a commercial environment P&L accountability and revenue growth delivery, with a track record of developing and scaling commercially viable products or services Experience leading delivery project teams and managing vendors/freelancers. Effective management and influencing of partnerships and networks Budget management expertise, including a proven ability to ensure value for money An interest in learning, publishing, environmental education or the natural history sector. Your benefits whilst working with us will include: 28 days annual leave + bank holidays 2 extra loyalty days dependent on length of service Life assurance 5 x your annual basic salary Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support 24-hour Counselling Helpline Service Cycle to work and EV schemes Discounts and cashback opportunities Flexible working options where roles permit Quality learning and development opportunities If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application. The closing date for receipt of your completed application is 8th July 2026. We reserve the right to close the vacancy early if we re in receipt of sufficient applications. Please apply early to avoid disappointment. Interviews are scheduled to take place at Field Studies Council online in the week commencing 20th July 2026. Shortlisted applicants will be contacted by email. We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.
12/06/2026
Full time
This is an exciting opportunity to lead Field Studies Council's Digital Learning & Publishing unit. You'll develop strategy, build partnerships, grow income streams and lead a talented team delivering biodiversity training, digital learning and natural history publishing across the UK. Success in this position will come from strong commercial leadership, strategic thinking and the ability to deliver sustainable growth while supporting our charitable mission. Permanent full-time contract Starting salary circa £36,973 - £44,091 per annum DOE + excellent benefits Flexible base location with remote / home working welcomed Make a visible, lasting contribution to environmental education across the UK Work with purpose At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment. As our Digital Learning & Publishing Manager, you will lead a commercially focused business unit responsible for a diverse portfolio of biodiversity training, digital learning and publishing products. Working closely with the Commercial Director, you'll help form the future direction of the unit, ensuring sustainable growth, strong customer experience and meaningful impact. In this key senior leadership role, you will: Lead the Digital Learning & Publishing unit, with accountability for its commercial and operational performance, budgeting, forecasting and P&L delivery. Develop and deliver commercial strategies that drive sustainable revenue growth across digital learning, publishing, partnerships and e-commerce. Identify new commercial opportunities and build relationships that expand our reach and impact. Use data, insights and customer feedback to improve performance, conversion, retention and customer value. Lead and develop a high-performing team. Oversee the successful delivery of biodiversity training courses, digital learning products and natural history publications. Further detail regarding the full responsibilities can be found in the vacancy pack attached to the advert on our careers website. Where you ll be based The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered. This role will include occasional travel to our Field Studies Council locations and other venues throughout the UK and will involve occasional overnight stays. Who we're looking for We're looking for someone with a commercial mindset who has owned budgets, delivered revenue growth and led business performance before. We're particularly interested in candidates who can demonstrate: Significant experience in a commercial leadership or business unit management role. Experience leading and developing high-performing teams in a commercial environment P&L accountability and revenue growth delivery, with a track record of developing and scaling commercially viable products or services Experience leading delivery project teams and managing vendors/freelancers. Effective management and influencing of partnerships and networks Budget management expertise, including a proven ability to ensure value for money An interest in learning, publishing, environmental education or the natural history sector. Your benefits whilst working with us will include: 28 days annual leave + bank holidays 2 extra loyalty days dependent on length of service Life assurance 5 x your annual basic salary Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support 24-hour Counselling Helpline Service Cycle to work and EV schemes Discounts and cashback opportunities Flexible working options where roles permit Quality learning and development opportunities If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application. The closing date for receipt of your completed application is 8th July 2026. We reserve the right to close the vacancy early if we re in receipt of sufficient applications. Please apply early to avoid disappointment. Interviews are scheduled to take place at Field Studies Council online in the week commencing 20th July 2026. Shortlisted applicants will be contacted by email. We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.
£42,750 - £50,250 per year Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office It s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions Account Development and Business Development. What the job involves As Business Development Manager (Health), you ll direct identifying and securing high-value partnerships within the health and pharmaceutical sectors, helping to generate meaningful income and impact. This is a hands-on role where you ll use your sector knowledge and commercial insight to build and manage a targeted pipeline, developing tailored, high-value propositions and leading opportunities from initial engagement through to agreement. Working closely with colleagues across Fundraising, Research, Health Services, Equity and Improvement (HSEI) and the Leadership Team, you ll turn existing relationships and networks into strong, value-aligned partnerships. You ll take a proactive approach to stakeholder engagement, using insight and influence to create opportunities and drive new business. You ll be responsible for managing your pipeline effectively, tracking performance and balancing shorter-term delivery with longer-term growth. Alongside this, you ll act as a health sector specialist within the team, bringing insight, credibility and up-to-date knowledge to strengthen our approach. Collaboration is key, and you ll work across teams to ensure partnerships are set up for long-term success, with smooth handovers and clear alignment. Success in the role will be measured through income secured, pipeline strength and the quality and impact of the partnerships you build. What we want from you We re looking for a Business Development Manager who brings both commercial insight and a genuine passion for making a difference in the health space. You ll have built your career in business development, sales or high-value fundraising, ideally within health or pharmaceutical settings, and will be able to point to examples where you ve successfully secured significant partnerships or commercial agreements. You ll be comfortable shaping compelling, high-value funding propositions that resonate with partners, and you ll have a strong understanding of how the health sector works in practice, including decision-making processes and the wider regulatory landscape. Just as important is your ability to build and maintain trusted relationships. You ll feel comfortable engaging with senior stakeholders, bringing credibility, professionalism and a collaborative approach to every interaction. We d especially love to hear from you if you ve worked within healthcare, life sciences or pharmaceutical organisations, or if you have experience building partnerships in a charity or purpose-led environment. An understanding of areas such as ESG, research or impact-led partnerships would also be a real advantage, particularly in helping us grow meaningful and sustainable collaborations. Above all, you ll be someone who combines commercial thinking with a values-driven approach, and who s motivated by the opportunity to create partnerships that deliver real impact. Why work with us? Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you ll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application by clicking on the apply button. The closing date is Sunday 21st June 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled for the week of Monday 6th July 2026. We re expecting the interviews for this role to be a two stage process, first stage interviews will be held online and second stage in person at our London Bridge office w/c Monday 13th July 2026. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
12/06/2026
Full time
£42,750 - £50,250 per year Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office It s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions Account Development and Business Development. What the job involves As Business Development Manager (Health), you ll direct identifying and securing high-value partnerships within the health and pharmaceutical sectors, helping to generate meaningful income and impact. This is a hands-on role where you ll use your sector knowledge and commercial insight to build and manage a targeted pipeline, developing tailored, high-value propositions and leading opportunities from initial engagement through to agreement. Working closely with colleagues across Fundraising, Research, Health Services, Equity and Improvement (HSEI) and the Leadership Team, you ll turn existing relationships and networks into strong, value-aligned partnerships. You ll take a proactive approach to stakeholder engagement, using insight and influence to create opportunities and drive new business. You ll be responsible for managing your pipeline effectively, tracking performance and balancing shorter-term delivery with longer-term growth. Alongside this, you ll act as a health sector specialist within the team, bringing insight, credibility and up-to-date knowledge to strengthen our approach. Collaboration is key, and you ll work across teams to ensure partnerships are set up for long-term success, with smooth handovers and clear alignment. Success in the role will be measured through income secured, pipeline strength and the quality and impact of the partnerships you build. What we want from you We re looking for a Business Development Manager who brings both commercial insight and a genuine passion for making a difference in the health space. You ll have built your career in business development, sales or high-value fundraising, ideally within health or pharmaceutical settings, and will be able to point to examples where you ve successfully secured significant partnerships or commercial agreements. You ll be comfortable shaping compelling, high-value funding propositions that resonate with partners, and you ll have a strong understanding of how the health sector works in practice, including decision-making processes and the wider regulatory landscape. Just as important is your ability to build and maintain trusted relationships. You ll feel comfortable engaging with senior stakeholders, bringing credibility, professionalism and a collaborative approach to every interaction. We d especially love to hear from you if you ve worked within healthcare, life sciences or pharmaceutical organisations, or if you have experience building partnerships in a charity or purpose-led environment. An understanding of areas such as ESG, research or impact-led partnerships would also be a real advantage, particularly in helping us grow meaningful and sustainable collaborations. Above all, you ll be someone who combines commercial thinking with a values-driven approach, and who s motivated by the opportunity to create partnerships that deliver real impact. Why work with us? Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you ll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application by clicking on the apply button. The closing date is Sunday 21st June 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled for the week of Monday 6th July 2026. We re expecting the interviews for this role to be a two stage process, first stage interviews will be held online and second stage in person at our London Bridge office w/c Monday 13th July 2026. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
A global leader in the innovation, design, manufacture and distribution of kitchen and bathroom products is seeking an experienced Business Development Manager to grow its presence within the London interior design community. Highly respected within both the construction and retail markets, the brand is known for its cutting-edge design, technical excellence and dependable service. The Role This is a proactive, relationship-led business development role focused on long-term collaboration with luxury residential interior designers and design studios. You will be responsible for generating new leads, nurturing designer relationships and driving projects from concept through to order completion. Key Responsibilities are to: Identify, approach and onboard interior designers and design studios across London Build and maintain long-term partnerships to drive repeat and specification-led business Promote products for project specification, approval and tender stages Deliver product presentations and design consultations Attend industry events, exhibitions and networking sessions Monitor market trends, competitors and evolving client needs Skills & Experience: Established experience working B2B with the boutique interior design marketplace History of networking with high end independent studios specialiing in single high end projects Strong communication, presentation and negotiation skills Self-motivated, target-driven and relationship-focused What s On Offer: Salary based on individual's experience and requirements and can be openly discussed with the recruiter before proceeding Attractive commission, bonus scheme and car/travel allowance Opportunity to represent a globally recognised, design-led brand In summary they are in the search of a senior individual who knows the industry very well and has established contacts that only come to fruition after having been involved in many projects over the years.
12/06/2026
Full time
A global leader in the innovation, design, manufacture and distribution of kitchen and bathroom products is seeking an experienced Business Development Manager to grow its presence within the London interior design community. Highly respected within both the construction and retail markets, the brand is known for its cutting-edge design, technical excellence and dependable service. The Role This is a proactive, relationship-led business development role focused on long-term collaboration with luxury residential interior designers and design studios. You will be responsible for generating new leads, nurturing designer relationships and driving projects from concept through to order completion. Key Responsibilities are to: Identify, approach and onboard interior designers and design studios across London Build and maintain long-term partnerships to drive repeat and specification-led business Promote products for project specification, approval and tender stages Deliver product presentations and design consultations Attend industry events, exhibitions and networking sessions Monitor market trends, competitors and evolving client needs Skills & Experience: Established experience working B2B with the boutique interior design marketplace History of networking with high end independent studios specialiing in single high end projects Strong communication, presentation and negotiation skills Self-motivated, target-driven and relationship-focused What s On Offer: Salary based on individual's experience and requirements and can be openly discussed with the recruiter before proceeding Attractive commission, bonus scheme and car/travel allowance Opportunity to represent a globally recognised, design-led brand In summary they are in the search of a senior individual who knows the industry very well and has established contacts that only come to fruition after having been involved in many projects over the years.
Are you ready to accelerate growth with one of hospitality's most innovative SaaS platforms? Airship / Toggle has an exciting Enterprise Business Development Manager opportunity! Location: Remote, Commute to Sheffield and London once or twice a month Salary: £40,000 base salary - OTE £60k Job Type: Full-time, Permanent Hours: 37.5 hours a week About Us: Airship/Toggle is a leading hospitality SaaS company that has been transforming how hospitality businesses deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence, where every team member takes ownership and makes a real impact. Enterprise Business Development Manager The Role: You'll drive enterprise sales growth by identifying, engaging, and closing larger strategic opportunities across multi-site hospitality groups and high-value prospects. Working closely with senior leadership, you'll build and manage a pipeline of outbound opportunities while converting warm inbound enquiries. You'll lead complex sales conversations across multiple stakeholders, develop commercial proposals, and champion both Toggle and Foodie Favourites Card adoption. This role blends hunting, strategy, and closing, with direct exposure to major commercial projects and industry relationships. Enterprise Business Development Manager Key Responsibilities: - Identify, prospect, and win larger hospitality operators and group-level opportunities, building and managing a strategic pipeline - Convert enterprise inbound enquiries and warm leads into high-value customers, leading complex sales conversations across multiple stakeholders - Drive Toggle and Foodie Favourites Card growth across enterprise and strategic prospects, positioning broader gifting and revenue opportunities - Represent Airship and Toggle at industry events and networking opportunities, developing sector relationships that generate future pipeline - Maintain excellent pipeline hygiene in Pipedrive, consistently hitting and exceeding monthly and quarterly revenue targets Enterprise Business Development Manager You: - Minimum 3 years experience in sales, business development, or commercial roles - Proven ability to win or contribute to larger B2B deals - Hospitality, SaaS, or hospitality tech experience - Strong outbound and inbound sales capability - Confident communicator across all levels, from site operators to senior stakeholders - Highly resilient, self-motivated, and target-driven - Commercially strategic and opportunity-focused - Excellent organisation and pipeline management Why Join Us: - High-impact role with genuine strategic importance - Opportunity to shape enterprise growth within Toggle - Sell market-leading hospitality products with strong product-market fit - Blend of hunting, strategy, and closing - Direct exposure to senior leadership and major commercial projects - Clear progression path within a scaling commercial function - Work with some of hospitalitys best-known operators - Supportive culture, where great people and relationships really matter - Be part of a team that champions hospitality and celebrates the sector we love Benefits: - Hybrid working, ideally London-based for partner and customer access - Company perks and travel to industry events - Cycle to Work scheme - 2 paid days volunteering - Electric Car Scheme - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office To submit your CV for this exciting Enterprise Business Development Manager opportunity, click Apply today! JBRP1_UKTJ
12/06/2026
Full time
Are you ready to accelerate growth with one of hospitality's most innovative SaaS platforms? Airship / Toggle has an exciting Enterprise Business Development Manager opportunity! Location: Remote, Commute to Sheffield and London once or twice a month Salary: £40,000 base salary - OTE £60k Job Type: Full-time, Permanent Hours: 37.5 hours a week About Us: Airship/Toggle is a leading hospitality SaaS company that has been transforming how hospitality businesses deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence, where every team member takes ownership and makes a real impact. Enterprise Business Development Manager The Role: You'll drive enterprise sales growth by identifying, engaging, and closing larger strategic opportunities across multi-site hospitality groups and high-value prospects. Working closely with senior leadership, you'll build and manage a pipeline of outbound opportunities while converting warm inbound enquiries. You'll lead complex sales conversations across multiple stakeholders, develop commercial proposals, and champion both Toggle and Foodie Favourites Card adoption. This role blends hunting, strategy, and closing, with direct exposure to major commercial projects and industry relationships. Enterprise Business Development Manager Key Responsibilities: - Identify, prospect, and win larger hospitality operators and group-level opportunities, building and managing a strategic pipeline - Convert enterprise inbound enquiries and warm leads into high-value customers, leading complex sales conversations across multiple stakeholders - Drive Toggle and Foodie Favourites Card growth across enterprise and strategic prospects, positioning broader gifting and revenue opportunities - Represent Airship and Toggle at industry events and networking opportunities, developing sector relationships that generate future pipeline - Maintain excellent pipeline hygiene in Pipedrive, consistently hitting and exceeding monthly and quarterly revenue targets Enterprise Business Development Manager You: - Minimum 3 years experience in sales, business development, or commercial roles - Proven ability to win or contribute to larger B2B deals - Hospitality, SaaS, or hospitality tech experience - Strong outbound and inbound sales capability - Confident communicator across all levels, from site operators to senior stakeholders - Highly resilient, self-motivated, and target-driven - Commercially strategic and opportunity-focused - Excellent organisation and pipeline management Why Join Us: - High-impact role with genuine strategic importance - Opportunity to shape enterprise growth within Toggle - Sell market-leading hospitality products with strong product-market fit - Blend of hunting, strategy, and closing - Direct exposure to senior leadership and major commercial projects - Clear progression path within a scaling commercial function - Work with some of hospitalitys best-known operators - Supportive culture, where great people and relationships really matter - Be part of a team that champions hospitality and celebrates the sector we love Benefits: - Hybrid working, ideally London-based for partner and customer access - Company perks and travel to industry events - Cycle to Work scheme - 2 paid days volunteering - Electric Car Scheme - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office To submit your CV for this exciting Enterprise Business Development Manager opportunity, click Apply today! JBRP1_UKTJ
Engineering Service Contracts Business Development Manager / Sales Manager / Technical Sales Manager / Service Sales Manager Service Contracts / Engineering / Manufacturing / Aftersales. Location:East Midlands covering Leicestershire / Nottinghamshire / North Birmingham / Staffordshire Salary:£40,000£45,000 Basic + Bonus/Commission + Company Car Job Type:Full-Time, Permanent About the Role We are seeking a commercially focused Business Development Manager / Sales Manager to support the continued growth of our engineering services division. The primary focus of this role is the development and sale of engineering service and maintenance contracts across a broad customer base. Working with both existing and prospective customers, you will identify opportunities to secure new service agreements, renew and expand current contracts, and develop long-term partnerships that deliver sustainable recurring revenue. This position offers a balanced mix of account development and new business generation, making it ideal for a sales professional who enjoys building strong customer relationships whilst actively identifying and converting new opportunities. Key Responsibilities Drive the growth of engineering service, maintenance, and support contract sales. Develop and expand relationships with existing customers, identifying opportunities to increase contract value and service provision. Generate new business opportunities and secure new service contract agreements. Manage contract renewal activity and work proactively to maximise customer retention. Identify customer requirements and develop tailored service solutions to meet operational and commercial objectives. Prepare and present proposals, quotations, tenders, and service agreements. Conduct customer meetings and site visits. Build relationships with Engineering Managers, Maintenance Managers, Facilities Managers, Operations Managers, Procurement Teams, and Senior Decision Makers. Work closely with operational and technical teams to ensure successful contract implementation and ongoing customer satisfaction. Maintain accurate pipeline management, forecasting, and CRM records. Achieve agreed sales, growth, and retention targets. Essential Proven experience in business development, account management, or technical sales within an engineering, industrial, manufacturing, facilities management, or service-led environment. Experience selling service contracts, maintenance agreements, compliance services, managed services, or other recurring revenue solutions. Demonstrable success in developing existing accounts and generating new business opportunities. Strong commercial awareness and consultative selling skills. Excellent communication, presentation, and negotiation abilities. Self-motivated and organised with a proactive approach to customer engagement. Full UK Driving Licence. Desirable Engineering or technical qualification. Knowledge of maintenance, asset management, facilities management, or engineering service environments. Experience working with CRM systems and sales reporting tools. Package £40,000£45,000 Basic Salary Uncapped Bonus/Commission Scheme Company Car Pension Scheme Mobile Phone and Laptop Business Travel Expenses Covered Ongoing Training and Career Development The Ideal Candidate You will have a proven track record in selling service-based solutions and understand the value of recurring revenue contracts. Comfortable managing existing customer relationships and developing new opportunities, you will be skilled at identifying customer needs, presenting value-led solutions, and securing long-term service agreements that support both customer success and business growth. JBRP1_UKTJ
12/06/2026
Full time
Engineering Service Contracts Business Development Manager / Sales Manager / Technical Sales Manager / Service Sales Manager Service Contracts / Engineering / Manufacturing / Aftersales. Location:East Midlands covering Leicestershire / Nottinghamshire / North Birmingham / Staffordshire Salary:£40,000£45,000 Basic + Bonus/Commission + Company Car Job Type:Full-Time, Permanent About the Role We are seeking a commercially focused Business Development Manager / Sales Manager to support the continued growth of our engineering services division. The primary focus of this role is the development and sale of engineering service and maintenance contracts across a broad customer base. Working with both existing and prospective customers, you will identify opportunities to secure new service agreements, renew and expand current contracts, and develop long-term partnerships that deliver sustainable recurring revenue. This position offers a balanced mix of account development and new business generation, making it ideal for a sales professional who enjoys building strong customer relationships whilst actively identifying and converting new opportunities. Key Responsibilities Drive the growth of engineering service, maintenance, and support contract sales. Develop and expand relationships with existing customers, identifying opportunities to increase contract value and service provision. Generate new business opportunities and secure new service contract agreements. Manage contract renewal activity and work proactively to maximise customer retention. Identify customer requirements and develop tailored service solutions to meet operational and commercial objectives. Prepare and present proposals, quotations, tenders, and service agreements. Conduct customer meetings and site visits. Build relationships with Engineering Managers, Maintenance Managers, Facilities Managers, Operations Managers, Procurement Teams, and Senior Decision Makers. Work closely with operational and technical teams to ensure successful contract implementation and ongoing customer satisfaction. Maintain accurate pipeline management, forecasting, and CRM records. Achieve agreed sales, growth, and retention targets. Essential Proven experience in business development, account management, or technical sales within an engineering, industrial, manufacturing, facilities management, or service-led environment. Experience selling service contracts, maintenance agreements, compliance services, managed services, or other recurring revenue solutions. Demonstrable success in developing existing accounts and generating new business opportunities. Strong commercial awareness and consultative selling skills. Excellent communication, presentation, and negotiation abilities. Self-motivated and organised with a proactive approach to customer engagement. Full UK Driving Licence. Desirable Engineering or technical qualification. Knowledge of maintenance, asset management, facilities management, or engineering service environments. Experience working with CRM systems and sales reporting tools. Package £40,000£45,000 Basic Salary Uncapped Bonus/Commission Scheme Company Car Pension Scheme Mobile Phone and Laptop Business Travel Expenses Covered Ongoing Training and Career Development The Ideal Candidate You will have a proven track record in selling service-based solutions and understand the value of recurring revenue contracts. Comfortable managing existing customer relationships and developing new opportunities, you will be skilled at identifying customer needs, presenting value-led solutions, and securing long-term service agreements that support both customer success and business growth. JBRP1_UKTJ
Salary: 61,500 + Bonus + Car Allowance We're supporting a fast-growing, innovation-led organisation seeking a commercially sharp Business Development Manager. This is a business-critical role working closely with senior leadership-acting as a true "right-hand" support while driving strategic growth across key regional projects. The Role Act as a commercial partner to senior leadership, providing insight and operational support. Drive engagement with contractors and end users, promoting safety-led product solutions. Support and mentor regional account managers to strengthen the sales strategy. Manage 30 strategic accounts (c. 1m) and lead joint customer visits. Cover the M62 region, with most activity in Manchester . Regular travel to Liverpool , Leeds , Sheffield , Wakefield , and occasionally Hull . Requirements Proven experience in business development or key account management within construction, manufacturing, or the M&E (Mechanical & Electrical) sector . Highly commercial, collaborative, and comfortable acting as an operational partner to senior management. Strong relationship-building and stakeholder-management skills. Able to coach and support regional account managers. Based in or near Manchester with willingness to travel across the region. Salary & Benefits 61,500 + Bonus Company vehicle or car allowance Pension & benefits package Ongoing training, coaching, and development Opportunity to play a key strategic role in a growing, innovative organisation Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
12/06/2026
Full time
Salary: 61,500 + Bonus + Car Allowance We're supporting a fast-growing, innovation-led organisation seeking a commercially sharp Business Development Manager. This is a business-critical role working closely with senior leadership-acting as a true "right-hand" support while driving strategic growth across key regional projects. The Role Act as a commercial partner to senior leadership, providing insight and operational support. Drive engagement with contractors and end users, promoting safety-led product solutions. Support and mentor regional account managers to strengthen the sales strategy. Manage 30 strategic accounts (c. 1m) and lead joint customer visits. Cover the M62 region, with most activity in Manchester . Regular travel to Liverpool , Leeds , Sheffield , Wakefield , and occasionally Hull . Requirements Proven experience in business development or key account management within construction, manufacturing, or the M&E (Mechanical & Electrical) sector . Highly commercial, collaborative, and comfortable acting as an operational partner to senior management. Strong relationship-building and stakeholder-management skills. Able to coach and support regional account managers. Based in or near Manchester with willingness to travel across the region. Salary & Benefits 61,500 + Bonus Company vehicle or car allowance Pension & benefits package Ongoing training, coaching, and development Opportunity to play a key strategic role in a growing, innovative organisation Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Purpose of the role: We are seeking an experienced DevOps Engineer to design, implement, and manage automated CI/CD pipelines within our cloud and Salesforce ecosystems. You will own build and deployment workflows in Azure DevOps, drive environment stability and release governance, and partner closely with Salesforce, MuleSoft, QA, and Operations. You will be responsible for ensuring seamless software delivery through high-quality automation and robust deployment strategies. Job title: Senior DevOps Engineer (DSA BAU) Job Description: CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE What you'll be doing: CI/CD Pipeline Management: Design, configure, and maintain end-to-end automated pipelines using Azure DevOps for both standard applications and Salesforce-specific workflows. (Repos, Pipelines, Artifacts) for Salesforce and MuleSoft components; define branching, versioning, and release workflows. Salesforce Deployments: Lead release management activities for Salesforce, including metadata management, environment synchronization, and sandbox refreshes. (SFDX/Metadata API, packaging, org to org promotion), ensuring consistent pipelines across SIT, UAT, Pre Prod and Prod. Collaboration: Partner with development, QA, and security teams to align DevOps strategies with business needs and resolve deployment blockers. Monitoring & Security: Implement observability and security scanning within pipelines to ensure system health and compliance. Create and manage user access in ADO and Salesforce platforms. Mentor engineers on CI/CD, tooling, and best practices; contribute to internal playbooks and KT assets for onboarding/new joiners. What we're looking for: Essential: Experience: 5+ years of professional experience in DevOps or Release Engineering. Cloud Expertise: Deep knowledge of the Azure DevOps suite (Pipelines, Boards, Repos, multi stage YAML/classic pipelines, environments, approvals, artifacts). Salesforce Knowledge: Strong understanding of Salesforce metadata (Apex, LWC, Flows) and Salesforce CLI (SFDX). Version Control: Proficiency in Git and advanced branching strategies like GitFlow. Scripting: Proficiency in Bash, Python, or PowerShell for custom automation tasks. Preferred Skills: Deployment Tools: Hands-on experience with Copado or Flosum for automated Salesforce releases. Infrastructure as Code (IaC): Use tools like Terraform or Ansible to automate infrastructure provisioning and maintain consistency across environments. MuleSoft Integration: Oversee deployment and lifecycle management for MuleSoft APIs and integrations, ensuring high availability and reliability. (CloudHub 2.0, Runtime Manager, properties encryption, secret management via Azure Key Vault). How this aligns to Capita's values: Customer First, Always Stable, automated CI/CD and release processes are delivered to ensure smooth, predictable deployments that support teams and end users. Fearless Innovation Modern automation, AI enhancements, and continuous pipeline improvements are introduced to increase delivery speed, quality, and reliability. Achieve Together Development, QA, and security teams collaborate effectively to unblock releases, align workflows, and maintain consistent deployments across environments. Everyone is Valued Engineers are supported through mentoring, shared best practices, and clear documentation that strengthens onboarding and team capability. Customer first, always Fearless innovation Achieve together Everyone is valued Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
12/06/2026
Full time
Purpose of the role: We are seeking an experienced DevOps Engineer to design, implement, and manage automated CI/CD pipelines within our cloud and Salesforce ecosystems. You will own build and deployment workflows in Azure DevOps, drive environment stability and release governance, and partner closely with Salesforce, MuleSoft, QA, and Operations. You will be responsible for ensuring seamless software delivery through high-quality automation and robust deployment strategies. Job title: Senior DevOps Engineer (DSA BAU) Job Description: CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE What you'll be doing: CI/CD Pipeline Management: Design, configure, and maintain end-to-end automated pipelines using Azure DevOps for both standard applications and Salesforce-specific workflows. (Repos, Pipelines, Artifacts) for Salesforce and MuleSoft components; define branching, versioning, and release workflows. Salesforce Deployments: Lead release management activities for Salesforce, including metadata management, environment synchronization, and sandbox refreshes. (SFDX/Metadata API, packaging, org to org promotion), ensuring consistent pipelines across SIT, UAT, Pre Prod and Prod. Collaboration: Partner with development, QA, and security teams to align DevOps strategies with business needs and resolve deployment blockers. Monitoring & Security: Implement observability and security scanning within pipelines to ensure system health and compliance. Create and manage user access in ADO and Salesforce platforms. Mentor engineers on CI/CD, tooling, and best practices; contribute to internal playbooks and KT assets for onboarding/new joiners. What we're looking for: Essential: Experience: 5+ years of professional experience in DevOps or Release Engineering. Cloud Expertise: Deep knowledge of the Azure DevOps suite (Pipelines, Boards, Repos, multi stage YAML/classic pipelines, environments, approvals, artifacts). Salesforce Knowledge: Strong understanding of Salesforce metadata (Apex, LWC, Flows) and Salesforce CLI (SFDX). Version Control: Proficiency in Git and advanced branching strategies like GitFlow. Scripting: Proficiency in Bash, Python, or PowerShell for custom automation tasks. Preferred Skills: Deployment Tools: Hands-on experience with Copado or Flosum for automated Salesforce releases. Infrastructure as Code (IaC): Use tools like Terraform or Ansible to automate infrastructure provisioning and maintain consistency across environments. MuleSoft Integration: Oversee deployment and lifecycle management for MuleSoft APIs and integrations, ensuring high availability and reliability. (CloudHub 2.0, Runtime Manager, properties encryption, secret management via Azure Key Vault). How this aligns to Capita's values: Customer First, Always Stable, automated CI/CD and release processes are delivered to ensure smooth, predictable deployments that support teams and end users. Fearless Innovation Modern automation, AI enhancements, and continuous pipeline improvements are introduced to increase delivery speed, quality, and reliability. Achieve Together Development, QA, and security teams collaborate effectively to unblock releases, align workflows, and maintain consistent deployments across environments. Everyone is Valued Engineers are supported through mentoring, shared best practices, and clear documentation that strengthens onboarding and team capability. Customer first, always Fearless innovation Achieve together Everyone is valued Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Senior Project Manager - Fixed Term until 30.11.27 An exciting new opportunity has arisen for a Senior Project Manager to join the North West Ambulance Service's established Programme Management Office (PMO). This exciting new role is an ideal opportunity for someone with significant experience of working within digital and strategic project environments. As a Senior Project Manager you will work as part of a dynamic team responsible for the delivery of projects within the Trusts strategic and digital Portfolio. You will have experience of delivering projects using both traditional project management methodologies and agile methodologies and must possess demonstrable experience in the delivery of digital innovations, workforce development, including management of complex project situations to a high degree of accuracy, timelines, and effectiveness. This role is responsible for the delivery of a clear and agreed range of projects of work aligned to the Trust's Workforce, Estates and digital portfolio. You will be responsible for ensuring effective project governance is in place across projects and will be required to develop and present complex reports and plans whilst managing and monitoring progress, managing risks and issues and providing stakeholder management and communications. Main duties of the job You will be required to flex your skills to drive each individual project forward; this will include responsibility for leading and managing projects from outline through to the delivery of new capabilities and realisation of benefits; working in close liaison with a variety of management personnel and other Programme and Project Managers to ensure full alignment in delivery of all aspects of the trust's portfolio. You must possess the ability to negotiate and persuade senior leaders using your own expertise and / or drawing on evidence-based data, identifying and managing the impact of any significant organisational change, including establishing new systems and ways of working. The role requires an enthusiastic and motivated individual who pays particular attention to detail, you will undertake the development of complex business cases which will include options appraisal development. This will require detailed analysis, interpretation, and comparison of options, using your experience and specialist digital knowledge, to research and assess technology and digital solutions. Regular travel in your own vehicle may be required across the North West. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Job responsibilities Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. Person Specification oHigh level of communication (verbal & written) and interpersonal skills. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate successful partnership working through collaboration. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oStrong analytical and investigative skills. oGood analysis and interpretation skills. oExcellent organisational skills and team leader skills. oDemonstrate commitment to continuously improve outcomes, tackling health inequalities and delivering the best value for money initiatives. oSignificant capability to understand and analyse multiple complex issues simultaneously, drawing on a breadth of knowledge, experience, understanding and data sources to inform judgment and decision making to balance competing priorities and make difficult decisions. oExpertly leading the production of key reports and papers to positively influence and support strategic directions across the Trust. oDemonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. oExperience of researching best practice, interpreting its relevance and processes/practices which could be implemented successfully to achieve change oDemonstrable compassionate and inclusive leadership oExperience in the application of HR processes oDemonstrable experience of line management responsibilities Qualification and Knowledge oEducated to degree level and/or able to demonstrate the equivalent level of specialist knowledge and experience. oExperience of Project Management or change leadership role. oPossess a professional project management qualification or have knowledge of a formal project management method such as PRINCE2, APM, Agile. Experience oExperience of change management, service improvement or practice improvement with demonstrated commitment to continuous quality improvement. oExperience of successful working across organisational boundaries and whole systems developing and maintaining multi-professional and multi-agency partnerships to achieve common goals. oGood knowledge and understanding of the structure, processes and functions operating within the NHS, and the impact of legislation and national initiatives. oIn depth working knowledge of Project management, governance and assurance, risk management and benefit management. oMinimum 2 years Project Management in a large and complex organisation. oExperience of managing multi-disciplinary projects involving matrix working. oEvidence of ongoing professional development. oLeadership experience and line management experience. oEvidence of successfully handling sensitive situations efficiently and confidently. oExcellent analytical skills. oMust be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oCan demonstrate experience of representing an organisation at external meetings and events, delivering project related communications/presentations to a wide range of audiences. Values and Behaviours oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
12/06/2026
Full time
Senior Project Manager - Fixed Term until 30.11.27 An exciting new opportunity has arisen for a Senior Project Manager to join the North West Ambulance Service's established Programme Management Office (PMO). This exciting new role is an ideal opportunity for someone with significant experience of working within digital and strategic project environments. As a Senior Project Manager you will work as part of a dynamic team responsible for the delivery of projects within the Trusts strategic and digital Portfolio. You will have experience of delivering projects using both traditional project management methodologies and agile methodologies and must possess demonstrable experience in the delivery of digital innovations, workforce development, including management of complex project situations to a high degree of accuracy, timelines, and effectiveness. This role is responsible for the delivery of a clear and agreed range of projects of work aligned to the Trust's Workforce, Estates and digital portfolio. You will be responsible for ensuring effective project governance is in place across projects and will be required to develop and present complex reports and plans whilst managing and monitoring progress, managing risks and issues and providing stakeholder management and communications. Main duties of the job You will be required to flex your skills to drive each individual project forward; this will include responsibility for leading and managing projects from outline through to the delivery of new capabilities and realisation of benefits; working in close liaison with a variety of management personnel and other Programme and Project Managers to ensure full alignment in delivery of all aspects of the trust's portfolio. You must possess the ability to negotiate and persuade senior leaders using your own expertise and / or drawing on evidence-based data, identifying and managing the impact of any significant organisational change, including establishing new systems and ways of working. The role requires an enthusiastic and motivated individual who pays particular attention to detail, you will undertake the development of complex business cases which will include options appraisal development. This will require detailed analysis, interpretation, and comparison of options, using your experience and specialist digital knowledge, to research and assess technology and digital solutions. Regular travel in your own vehicle may be required across the North West. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Job responsibilities Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. Person Specification oHigh level of communication (verbal & written) and interpersonal skills. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate successful partnership working through collaboration. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oStrong analytical and investigative skills. oGood analysis and interpretation skills. oExcellent organisational skills and team leader skills. oDemonstrate commitment to continuously improve outcomes, tackling health inequalities and delivering the best value for money initiatives. oSignificant capability to understand and analyse multiple complex issues simultaneously, drawing on a breadth of knowledge, experience, understanding and data sources to inform judgment and decision making to balance competing priorities and make difficult decisions. oExpertly leading the production of key reports and papers to positively influence and support strategic directions across the Trust. oDemonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. oExperience of researching best practice, interpreting its relevance and processes/practices which could be implemented successfully to achieve change oDemonstrable compassionate and inclusive leadership oExperience in the application of HR processes oDemonstrable experience of line management responsibilities Qualification and Knowledge oEducated to degree level and/or able to demonstrate the equivalent level of specialist knowledge and experience. oExperience of Project Management or change leadership role. oPossess a professional project management qualification or have knowledge of a formal project management method such as PRINCE2, APM, Agile. Experience oExperience of change management, service improvement or practice improvement with demonstrated commitment to continuous quality improvement. oExperience of successful working across organisational boundaries and whole systems developing and maintaining multi-professional and multi-agency partnerships to achieve common goals. oGood knowledge and understanding of the structure, processes and functions operating within the NHS, and the impact of legislation and national initiatives. oIn depth working knowledge of Project management, governance and assurance, risk management and benefit management. oMinimum 2 years Project Management in a large and complex organisation. oExperience of managing multi-disciplinary projects involving matrix working. oEvidence of ongoing professional development. oLeadership experience and line management experience. oEvidence of successfully handling sensitive situations efficiently and confidently. oExcellent analytical skills. oMust be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oCan demonstrate experience of representing an organisation at external meetings and events, delivering project related communications/presentations to a wide range of audiences. Values and Behaviours oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Get Staffed Online Recruitment Limited
Dunstable, Bedfordshire
Business Development Manager Salary: £40,000 per annum Location: Dunstable (Hybrid and Field Flexible) About Our Client Our client is a dynamic and rapidly expanding food and beverage brand dedicated to delivering incredible culinary experiences to their community wherever they are. Their diverse portfolio includes daily mobile coffee vans serving premium coffee, high-quality pizza and burger vans for street food lovers, and vibrant dining experiences. They strive to create moments that bring people together through food. Position Overview Our client is seeking an energetic, commercially driven Business Development Manager to spearhead the growth of their entire portfolio. You will be instrumental in expanding their daily mobile van routes, securing lucrative private and corporate event bookings, and boosting footfall and private hire revenue for their fixed locations. The ideal candidate is a born networker with a passion for the hospitality and street food industry, capable of identifying new revenue streams and building lasting relationships with corporate clients, event organisers, and local authorities. Ideal Candidate: Minimum of 3+ years experience in Business Development, Sales, or Event Management, ideally in the hospitality, street food, or catering sector. A proactive "hunter" mentality with a proven track record of generating leads, cold calling, and closing deals. Strong existing network or ability to quickly build connections with local councils, event organisers, and corporate HR / Facility Managers. Ability to understand and effectively sell distinct concepts from a £4 coffee on a mobile route to a £5,000 private event at the Bistro. Excellent time management and pipeline management skills, with experience using CRM software for lead tracking. Exceptional written, verbal, and presentation communication skills. A valid UK driving license and willingness to travel locally to pitches, events, and client meetings. Key Responsibilities: Identify and negotiate new high-footfall pitches for mobile coffee vans, and secure corporate and private catering for pizza and burger vans. Develop and sell private hire packages focusing on events such as Christmas parties and corporate networking events. Build relationships with local businesses to establish corporate accounts for lunches and catering services. Collaborate with local councils and community groups to drive footfall and organise collaborative events. Set, monitor, and exceed monthly / quarterly sales targets across all business units while maintaining a robust CRM of leads and clients. Initial 6-Month Focus: To help you hit the ground running, your primary objective for the first six months will be to prioritise growing corporate bookings and footfall. What Our Client Offers: Competitive base salary of £40,000 plus an uncapped commission / bonus structure based on revenue growth. Complimentary food and exceptional coffee across all their locations while on duty. Flexibility with a mix of on-site, field, and remote working opportunities. The chance to be a key player in the senior leadership team of a rapidly scaling, multi-faceted hospitality brand. Our client celebrates diversity and are committed to creating an inclusive environment for all employees. If you are ready to take the next step in your career and join their vibrant team, please send your CV now. They look forward to hearing from you!
12/06/2026
Full time
Business Development Manager Salary: £40,000 per annum Location: Dunstable (Hybrid and Field Flexible) About Our Client Our client is a dynamic and rapidly expanding food and beverage brand dedicated to delivering incredible culinary experiences to their community wherever they are. Their diverse portfolio includes daily mobile coffee vans serving premium coffee, high-quality pizza and burger vans for street food lovers, and vibrant dining experiences. They strive to create moments that bring people together through food. Position Overview Our client is seeking an energetic, commercially driven Business Development Manager to spearhead the growth of their entire portfolio. You will be instrumental in expanding their daily mobile van routes, securing lucrative private and corporate event bookings, and boosting footfall and private hire revenue for their fixed locations. The ideal candidate is a born networker with a passion for the hospitality and street food industry, capable of identifying new revenue streams and building lasting relationships with corporate clients, event organisers, and local authorities. Ideal Candidate: Minimum of 3+ years experience in Business Development, Sales, or Event Management, ideally in the hospitality, street food, or catering sector. A proactive "hunter" mentality with a proven track record of generating leads, cold calling, and closing deals. Strong existing network or ability to quickly build connections with local councils, event organisers, and corporate HR / Facility Managers. Ability to understand and effectively sell distinct concepts from a £4 coffee on a mobile route to a £5,000 private event at the Bistro. Excellent time management and pipeline management skills, with experience using CRM software for lead tracking. Exceptional written, verbal, and presentation communication skills. A valid UK driving license and willingness to travel locally to pitches, events, and client meetings. Key Responsibilities: Identify and negotiate new high-footfall pitches for mobile coffee vans, and secure corporate and private catering for pizza and burger vans. Develop and sell private hire packages focusing on events such as Christmas parties and corporate networking events. Build relationships with local businesses to establish corporate accounts for lunches and catering services. Collaborate with local councils and community groups to drive footfall and organise collaborative events. Set, monitor, and exceed monthly / quarterly sales targets across all business units while maintaining a robust CRM of leads and clients. Initial 6-Month Focus: To help you hit the ground running, your primary objective for the first six months will be to prioritise growing corporate bookings and footfall. What Our Client Offers: Competitive base salary of £40,000 plus an uncapped commission / bonus structure based on revenue growth. Complimentary food and exceptional coffee across all their locations while on duty. Flexibility with a mix of on-site, field, and remote working opportunities. The chance to be a key player in the senior leadership team of a rapidly scaling, multi-faceted hospitality brand. Our client celebrates diversity and are committed to creating an inclusive environment for all employees. If you are ready to take the next step in your career and join their vibrant team, please send your CV now. They look forward to hearing from you!
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Senior Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid with 40-60% of time in the office Contract: Permanent Hours: Full time 35 hours per week Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services. In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape. About the role What you will do: Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership. Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement. Help teams optimise flow, improve predictability, and continuously improve ways of working. Own and support release and delivery management processes, ensuring robust governance and successful product launches. Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning. Build strong relationships with business and technology stakeholders across the organisation. Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations. Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation. Identify and manage risks, dependencies, and delivery impediments across teams and workstreams. Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches. Strong understanding of agile principles, lean delivery practices, and continuous improvement. Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments. Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility. Excellent communication, stakeholder management, and problem-solving skills. A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value. Experience working closely with engineering, architecture, product, and operational teams. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions. Experience working with cloud data platforms and modern data ecosystems. Familiarity with operational service management practices and ITIL environments. If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you! For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Date . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position. Your CV without a cover letter 4 application questions First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents JD_BI&A Senior Delivery Manager June26 .pdf (42.39 KB)
12/06/2026
Full time
Job Title: Senior Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid with 40-60% of time in the office Contract: Permanent Hours: Full time 35 hours per week Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services. In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape. About the role What you will do: Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership. Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement. Help teams optimise flow, improve predictability, and continuously improve ways of working. Own and support release and delivery management processes, ensuring robust governance and successful product launches. Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning. Build strong relationships with business and technology stakeholders across the organisation. Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations. Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation. Identify and manage risks, dependencies, and delivery impediments across teams and workstreams. Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches. Strong understanding of agile principles, lean delivery practices, and continuous improvement. Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments. Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility. Excellent communication, stakeholder management, and problem-solving skills. A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value. Experience working closely with engineering, architecture, product, and operational teams. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions. Experience working with cloud data platforms and modern data ecosystems. Familiarity with operational service management practices and ITIL environments. If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you! For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Date . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position. Your CV without a cover letter 4 application questions First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents JD_BI&A Senior Delivery Manager June26 .pdf (42.39 KB)
