Political AssistantApplylocations: HU1time type: Full timeposted on: Posted Todaytime left to apply: End Date: 14 August 2026 (21 days left to apply)job requisition id: JR Number of Vacancies: 1 Time Type: Full time Worker Type: Fixed Term (Fixed Term) Proposed Interview Date: Monday, August 31, 2026 Hours of Work: 37 Hiring Manager: Alex Holgate Contact Number: Job Description Summary: This is a Full Time Fixed Term Post This post is fixed term for one year due to statutory requirements, but may be subject to extension after this period Interviews will take place week commencing Monday 31 August 2026 Do you have political or local government experience? Are you confident dealing with the press, managing social media outlets and providing political advice to senior local politicians? Are you a member of the Reform Party or do you share the party's beliefs and values? Providing research, political advice and support to the Reform Group Leader and Reform councillors in Hull, you will draft and present reports, provide high quality support, plan agendas, attend and minute meetings and liaise with outside bodies and the press on behalf of the Reform Group. You will assist the group in its relationship with the local press and proactively ensure that the group's messages are developed and communicated widely, through a variety of media outlets. At the same time, you will ensure that key decisions from Group meetings are swiftly implemented and proactively identify issues of political interest, whilst supporting councillors with public speaking engagements and formal council questions and motions. You will be knowledgeable about the functions of a local authority and will be familiar with the roles of councillors and political party groups and will be able to work in a politically sensitive environment. Equally importantly, you will bring considerable initiative to support the Reform Group to undertake their role, and will display a very organised and self-motivated approach, backed by a high level of IT literacy and a sensitive approach to managing confidential information. Finally, you will need to be able to understand the diverse needs of the Reform Group and balance individual councillors' demands and expectations. As well as taking direction from the Leader of the Group you will work closely with the Group Whip and Democratic and Member Support colleagues. ROLE AND PURPOSE To provide a high level of advice, assistance, research and media support to the assigned Political Group (the group) on a broad range of policy and other issues. PRINCIPAL ACCOUNTABILITIES: 1 Strategy - Advise the group as appropriate on matters of policy and the political implications of council decisions or activity and develop policy optionsUndertake policy research and analysis and prepare reports, position papers, presentations, etc. as required by the group leader, portfolio holders/shadow portfolio holders, or with the agreement of the group leader, other members of the group.Prepare draft notices of motion for council and other meetings for consideration by the Group leadership.Develop and maintain good working understanding of the functions, operations and staffing of the council to support other tasks.Develops the necessary communication systems and working relationships between Directors/Senior Officers and Cabinet/Opposition Leaders, to ensure that intelligence is up-to-date and business change is being effectively delivered within the boundaries of confidentiality and sensitivity.Prepares presentations, non-political speeches, briefings and other media articles in support of, and in conjunction with, Cabinet Members/Leading Opposition Members and the Communications Team to support relationships with internal and external stakeholders, particularly to aid Partnership working.Working with the Corporate Communications team develops, implement and coordinate a proactive programme of press and media relations work to assist the Group. Provide the Leader and Group Members with high quality specialist advice on all aspects of press and media relations. 2 Customer Focus -Investigate and obtain information on matters of interest or concern to members of the group.Organise, prepare agendas for and minute Group meetings.Assist group cohesion, co-ordination and effectiveness through the dissemination of information to the group. Establish and maintain links with parliamentary, research and other bodies as appropriate and disseminate relevant information to the group leadership and other members of the group as appropriate. Attend cabinet, other council or group meetings and meetings of other organisations, including political party meetings as required.Undertake other duties that may be required by the leader of the Group or portfolio holders, and that are commensurate with the post and the grade for the post.Responds to requests from Members to analyse, interpret and evaluate existing policies, and research and develop alternative options utilising constructive thinking. Provides high level professional research and policy formulation/analysis and support to Cabinet, or Shadow Portfolio Holders and Opposition Leaders, in the operation, development and delivery of specific portfolios and the wider joined up objectives of the Council. Working with group members to ensure aims are aligned with the national policy context of the relevant group, and senior officers to determine feasibility. Opportunities and alternatives.Gather, collate, analyse and distribute information, from a range of sources and all levels of complexity, on behalf of the Group, including the preparation of appropriate reports and briefing notes to ensure Members of the Group are well informed on the Council's business and other appropriate issues, including the national policy agenda for local government. 3 Performance Management -Establish, maintain and develop quality systems within the service in order to continuously improve continuously the provision and delivery of services to meet the Group's needs and requirements.Manage projects on behalf of the group associated with the work of the group, including but not limited to monitoring of the manifesto, and research and other development projects to assist in policy formulation.Monitor casework for members of the group as required to ensure casework is undertaken effectively.Evaluates progress and achievement against set criteria and established aims and objectives, and works with the Group Leader, Cabinet, or shadow portfolio holders, and Senior Council Officers to develop alternative approaches or opportunities to achieve the required outcome.Analyses the contributions of key stakeholders and policy direction from National and European sources and provides guidance on policy development and improvement.Monitor all areas of the Council's business, identifying potential problems and opportunities and suggesting solutions to the Group. Where appropriate, assist Member oversight and scrutiny, making suggestions for policy/service development. 4 Leadership -Establish and maintain links with the local, regional and national political party as appropriate and disseminate relevant information to the group leadership and the group as appropriate.Develop and maintain good working relationships with senior officers of the council on behalf of the Group.Undertake the duties of the group press officer as required, including liaison with local media on behalf of the group leader and other spokespersons, issue press statements on behalf of the group, arrange interviews and act as point of contact for the groupContributes policy viewpoints at meetings, seminars, conferences and other forums, to ensure that the approach and perspectives of the Leader/Cabinet/Opposition Leaders are represented accurately and understood. 5 Statutory Obligations - n/a NC1713.Political Assistant.docx Compensation Grades: GRADES 10. Pay Ranges: £45,091.00 - £48,226.00 Job Classifications: 1- Specified Under The Act - Specified Under The Act (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post) Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunitiesPlease ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
26/07/2026
Full time
Political AssistantApplylocations: HU1time type: Full timeposted on: Posted Todaytime left to apply: End Date: 14 August 2026 (21 days left to apply)job requisition id: JR Number of Vacancies: 1 Time Type: Full time Worker Type: Fixed Term (Fixed Term) Proposed Interview Date: Monday, August 31, 2026 Hours of Work: 37 Hiring Manager: Alex Holgate Contact Number: Job Description Summary: This is a Full Time Fixed Term Post This post is fixed term for one year due to statutory requirements, but may be subject to extension after this period Interviews will take place week commencing Monday 31 August 2026 Do you have political or local government experience? Are you confident dealing with the press, managing social media outlets and providing political advice to senior local politicians? Are you a member of the Reform Party or do you share the party's beliefs and values? Providing research, political advice and support to the Reform Group Leader and Reform councillors in Hull, you will draft and present reports, provide high quality support, plan agendas, attend and minute meetings and liaise with outside bodies and the press on behalf of the Reform Group. You will assist the group in its relationship with the local press and proactively ensure that the group's messages are developed and communicated widely, through a variety of media outlets. At the same time, you will ensure that key decisions from Group meetings are swiftly implemented and proactively identify issues of political interest, whilst supporting councillors with public speaking engagements and formal council questions and motions. You will be knowledgeable about the functions of a local authority and will be familiar with the roles of councillors and political party groups and will be able to work in a politically sensitive environment. Equally importantly, you will bring considerable initiative to support the Reform Group to undertake their role, and will display a very organised and self-motivated approach, backed by a high level of IT literacy and a sensitive approach to managing confidential information. Finally, you will need to be able to understand the diverse needs of the Reform Group and balance individual councillors' demands and expectations. As well as taking direction from the Leader of the Group you will work closely with the Group Whip and Democratic and Member Support colleagues. ROLE AND PURPOSE To provide a high level of advice, assistance, research and media support to the assigned Political Group (the group) on a broad range of policy and other issues. PRINCIPAL ACCOUNTABILITIES: 1 Strategy - Advise the group as appropriate on matters of policy and the political implications of council decisions or activity and develop policy optionsUndertake policy research and analysis and prepare reports, position papers, presentations, etc. as required by the group leader, portfolio holders/shadow portfolio holders, or with the agreement of the group leader, other members of the group.Prepare draft notices of motion for council and other meetings for consideration by the Group leadership.Develop and maintain good working understanding of the functions, operations and staffing of the council to support other tasks.Develops the necessary communication systems and working relationships between Directors/Senior Officers and Cabinet/Opposition Leaders, to ensure that intelligence is up-to-date and business change is being effectively delivered within the boundaries of confidentiality and sensitivity.Prepares presentations, non-political speeches, briefings and other media articles in support of, and in conjunction with, Cabinet Members/Leading Opposition Members and the Communications Team to support relationships with internal and external stakeholders, particularly to aid Partnership working.Working with the Corporate Communications team develops, implement and coordinate a proactive programme of press and media relations work to assist the Group. Provide the Leader and Group Members with high quality specialist advice on all aspects of press and media relations. 2 Customer Focus -Investigate and obtain information on matters of interest or concern to members of the group.Organise, prepare agendas for and minute Group meetings.Assist group cohesion, co-ordination and effectiveness through the dissemination of information to the group. Establish and maintain links with parliamentary, research and other bodies as appropriate and disseminate relevant information to the group leadership and other members of the group as appropriate. Attend cabinet, other council or group meetings and meetings of other organisations, including political party meetings as required.Undertake other duties that may be required by the leader of the Group or portfolio holders, and that are commensurate with the post and the grade for the post.Responds to requests from Members to analyse, interpret and evaluate existing policies, and research and develop alternative options utilising constructive thinking. Provides high level professional research and policy formulation/analysis and support to Cabinet, or Shadow Portfolio Holders and Opposition Leaders, in the operation, development and delivery of specific portfolios and the wider joined up objectives of the Council. Working with group members to ensure aims are aligned with the national policy context of the relevant group, and senior officers to determine feasibility. Opportunities and alternatives.Gather, collate, analyse and distribute information, from a range of sources and all levels of complexity, on behalf of the Group, including the preparation of appropriate reports and briefing notes to ensure Members of the Group are well informed on the Council's business and other appropriate issues, including the national policy agenda for local government. 3 Performance Management -Establish, maintain and develop quality systems within the service in order to continuously improve continuously the provision and delivery of services to meet the Group's needs and requirements.Manage projects on behalf of the group associated with the work of the group, including but not limited to monitoring of the manifesto, and research and other development projects to assist in policy formulation.Monitor casework for members of the group as required to ensure casework is undertaken effectively.Evaluates progress and achievement against set criteria and established aims and objectives, and works with the Group Leader, Cabinet, or shadow portfolio holders, and Senior Council Officers to develop alternative approaches or opportunities to achieve the required outcome.Analyses the contributions of key stakeholders and policy direction from National and European sources and provides guidance on policy development and improvement.Monitor all areas of the Council's business, identifying potential problems and opportunities and suggesting solutions to the Group. Where appropriate, assist Member oversight and scrutiny, making suggestions for policy/service development. 4 Leadership -Establish and maintain links with the local, regional and national political party as appropriate and disseminate relevant information to the group leadership and the group as appropriate.Develop and maintain good working relationships with senior officers of the council on behalf of the Group.Undertake the duties of the group press officer as required, including liaison with local media on behalf of the group leader and other spokespersons, issue press statements on behalf of the group, arrange interviews and act as point of contact for the groupContributes policy viewpoints at meetings, seminars, conferences and other forums, to ensure that the approach and perspectives of the Leader/Cabinet/Opposition Leaders are represented accurately and understood. 5 Statutory Obligations - n/a NC1713.Political Assistant.docx Compensation Grades: GRADES 10. Pay Ranges: £45,091.00 - £48,226.00 Job Classifications: 1- Specified Under The Act - Specified Under The Act (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post) Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunitiesPlease ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Strategic Communications, Public Relations & Technology Business Development Manager Blackburn, UK (Hybrid) £41,400 per annum Full-Time Job Description Blackburn, UK (Hybrid) £41,400 per annum Full-Time Relevant Skilled Worker Occupational Alignment This role is designed to align with higher-skilled professional duties commonly associated with strategic public relations, business research, market intelligence, commercial development, and technology-sector stakeholder engagement. Role Overview Smartech IT Solutions Ltd is seeking a senior Strategic Communications, Public Relations & Technology Business Development Manager to support the growth, positioning, and international commercial development of its UK branch. Smartech IT Solutions Ltd operates in the United Kingdom as part of a wider business structure with its main office in Oman. The role therefore requires a professional who can operate confidently across UK and Middle Eastern business environments, communicate effectively with ownership-level stakeholders, and help connect the UK branch with the company's wider leadership, partner, client, and investor networks. This is a senior professional role combining strategic communications, public relations, business research, market intelligence, technology-sector positioning, stakeholder engagement, and commercial development. The successful candidate will help strengthen how Smartech presents itself to clients, technology partners, vendors, investors, public sector contacts, media audiences, and international stakeholders. The role is particularly important as Smartech continues to expand its work across IT solutions, SaaS products, AI enabled digital services, e commerce platforms, digital publishing technologies, educational technology, automation tools, and wider technology led business services. This is not a routine marketing or sales role. It is a strategic, research led, commercially focused position for someone who can combine communication expertise, technology sector understanding, business analysis, stakeholder influence, and international relationship building to support measurable company growth. Purpose of the Role The purpose of this role is to help Smartech UK become more visible, credible, and commercially competitive in the UK and international technology markets. The postholder will be responsible for developing strategic communication plans, strengthening the company's public and commercial reputation, identifying new business opportunities, researching markets and competitors, supporting technology sector growth campaigns, and representing the company in high value stakeholder discussions. The role also requires the ability to communicate complex technology services, including AI supported solutions, SaaS products, digital transformation services, cloud based platforms, e commerce systems, and software related offerings, in a clear and commercially persuasive way. Key Responsibilities Develop and lead Smartech UK's strategic communications, public relations, brand positioning, stakeholder engagement, and market representation strategy. Align the UK branch's communications and business development activity with the wider company direction, including regular coordination with senior stakeholders connected to the main office in Oman. Build a clear, credible, and professional corporate voice across company profiles, client proposals, investor materials, sales presentations, media content, public facing campaigns, and stakeholder briefings. Represent Smartech in business meetings, technology exhibitions, trade shows, seminars, partnership discussions, stakeholder meetings, and international networking opportunities. Build and maintain professional relationships with clients, partners, suppliers, public sector contacts, media representatives, technology vendors, investors, ownership level stakeholders, and international business contacts. Conduct market, competitor, customer, media, and technology sector research to identify commercial opportunities and support evidence based decision making. Research and assess growth opportunities across IT services, SaaS platforms, AI enabled digital solutions, e commerce systems, digital publishing, educational technology, automation tools, and related technology sectors. Develop business intelligence reports, market entry analysis, competitor reviews, customer insight reports, and strategic recommendations for senior leadership. Lead communications and outreach activity that supports sales pipelines, partnership building, lead generation, brand awareness, and market credibility. Translate technical products and services into clear, persuasive, commercially relevant messages for business, public sector, investor, and non technical audiences. Support the positioning of Smartech's AI enabled, cloud based, SaaS, digital transformation, and software related services in competitive markets. Prepare professional reports, strategic communication plans, market research documents, business development plans, campaign proposals, press materials, and senior stakeholder briefings. Support product launches, service promotions, corporate announcements, media facing communications, and technology sector growth campaigns. Identify and develop strategic partnership opportunities with technology providers, regional business networks, digital platforms, public sector contacts, and commercial prospects. Monitor technology trends, AI adoption, customer behaviour, competitor activity, public perception, and emerging commercial opportunities relevant to Smartech's services. Strengthen Smartech's reputation as a trusted, capable, internationally connected, and forward looking technology company. Help position the UK branch as a serious contributor to the company's wider international growth strategy. Required Qualifications and Experience Advanced academic or professional background in a relevant field such as strategic communication, public relations, media, business management, technology management, information systems, digital business, IT management, marketing, international business, business analytics, or a closely related discipline. Strong understanding of strategic communication, stakeholder influence, business research, market intelligence, organisational reputation, and commercial positioning. Substantial experience in technology, IT services, SaaS, software, digital transformation, AI enabled services, e commerce, digital platforms, publishing technology, educational technology, or a related commercial environment. Proven experience in a senior or influential role involving business development, strategic communications, public relations, stakeholder management, client engagement, sales support, market research, partnership development, or corporate representation. Demonstrated ability to convert market insight, communication strategy, and stakeholder relationships into measurable organisational and commercial value. Strong understanding of how technology companies build credibility, communicate innovation, differentiate services, and compete in complex markets. Experience preparing high quality business reports, client facing proposals, strategic plans, communications materials, market analysis, and stakeholder presentations. Ability to work across different business cultures, especially UK and Middle Eastern stakeholder environments. Excellent written and spoken English, with the ability to produce clear, professional, and persuasive corporate, commercial, technical, and media facing content. Ability and willingness to travel within the UK and internationally for meetings, exhibitions, business development, partnership building, and company representation. Essential Skills Strategic communication, public relations, stakeholder engagement, and reputation management. Business research, market intelligence, competitor analysis, customer insight, and commercial opportunity assessment. Technology sector understanding, including the ability to explain IT services, SaaS products, AI enabled tools, digital platforms, cloud based services, e commerce systems, and software solutions to different audiences. Senior level presentation, negotiation, relationship building, and corporate representation skills. Ability to develop and deliver communication strategies that support sales growth, market entry, partnership development, and brand credibility. Strong commercial awareness, including understanding of lead generation, sales pipelines, customer acquisition, stakeholder mapping, strategic partnerships, and market positioning. Ability to prepare sales supporting materials, partnership proposals, client presentations, campaign plans, business development reports, and senior level briefings. Confidence working directly with directors, technical teams, clients, external partners, media contacts, ownership level representatives, and international stakeholders. Strong analytical ability, including the capacity to interpret market data, customer behaviour, competitor positioning, technology trends, and campaign performance. Professional judgement to protect and enhance the company's reputation in public, commercial, digital, and international settings. Ability to lead strategic initiatives independently while working closely with senior management and technical teams. . click apply for full job details
25/07/2026
Full time
Strategic Communications, Public Relations & Technology Business Development Manager Blackburn, UK (Hybrid) £41,400 per annum Full-Time Job Description Blackburn, UK (Hybrid) £41,400 per annum Full-Time Relevant Skilled Worker Occupational Alignment This role is designed to align with higher-skilled professional duties commonly associated with strategic public relations, business research, market intelligence, commercial development, and technology-sector stakeholder engagement. Role Overview Smartech IT Solutions Ltd is seeking a senior Strategic Communications, Public Relations & Technology Business Development Manager to support the growth, positioning, and international commercial development of its UK branch. Smartech IT Solutions Ltd operates in the United Kingdom as part of a wider business structure with its main office in Oman. The role therefore requires a professional who can operate confidently across UK and Middle Eastern business environments, communicate effectively with ownership-level stakeholders, and help connect the UK branch with the company's wider leadership, partner, client, and investor networks. This is a senior professional role combining strategic communications, public relations, business research, market intelligence, technology-sector positioning, stakeholder engagement, and commercial development. The successful candidate will help strengthen how Smartech presents itself to clients, technology partners, vendors, investors, public sector contacts, media audiences, and international stakeholders. The role is particularly important as Smartech continues to expand its work across IT solutions, SaaS products, AI enabled digital services, e commerce platforms, digital publishing technologies, educational technology, automation tools, and wider technology led business services. This is not a routine marketing or sales role. It is a strategic, research led, commercially focused position for someone who can combine communication expertise, technology sector understanding, business analysis, stakeholder influence, and international relationship building to support measurable company growth. Purpose of the Role The purpose of this role is to help Smartech UK become more visible, credible, and commercially competitive in the UK and international technology markets. The postholder will be responsible for developing strategic communication plans, strengthening the company's public and commercial reputation, identifying new business opportunities, researching markets and competitors, supporting technology sector growth campaigns, and representing the company in high value stakeholder discussions. The role also requires the ability to communicate complex technology services, including AI supported solutions, SaaS products, digital transformation services, cloud based platforms, e commerce systems, and software related offerings, in a clear and commercially persuasive way. Key Responsibilities Develop and lead Smartech UK's strategic communications, public relations, brand positioning, stakeholder engagement, and market representation strategy. Align the UK branch's communications and business development activity with the wider company direction, including regular coordination with senior stakeholders connected to the main office in Oman. Build a clear, credible, and professional corporate voice across company profiles, client proposals, investor materials, sales presentations, media content, public facing campaigns, and stakeholder briefings. Represent Smartech in business meetings, technology exhibitions, trade shows, seminars, partnership discussions, stakeholder meetings, and international networking opportunities. Build and maintain professional relationships with clients, partners, suppliers, public sector contacts, media representatives, technology vendors, investors, ownership level stakeholders, and international business contacts. Conduct market, competitor, customer, media, and technology sector research to identify commercial opportunities and support evidence based decision making. Research and assess growth opportunities across IT services, SaaS platforms, AI enabled digital solutions, e commerce systems, digital publishing, educational technology, automation tools, and related technology sectors. Develop business intelligence reports, market entry analysis, competitor reviews, customer insight reports, and strategic recommendations for senior leadership. Lead communications and outreach activity that supports sales pipelines, partnership building, lead generation, brand awareness, and market credibility. Translate technical products and services into clear, persuasive, commercially relevant messages for business, public sector, investor, and non technical audiences. Support the positioning of Smartech's AI enabled, cloud based, SaaS, digital transformation, and software related services in competitive markets. Prepare professional reports, strategic communication plans, market research documents, business development plans, campaign proposals, press materials, and senior stakeholder briefings. Support product launches, service promotions, corporate announcements, media facing communications, and technology sector growth campaigns. Identify and develop strategic partnership opportunities with technology providers, regional business networks, digital platforms, public sector contacts, and commercial prospects. Monitor technology trends, AI adoption, customer behaviour, competitor activity, public perception, and emerging commercial opportunities relevant to Smartech's services. Strengthen Smartech's reputation as a trusted, capable, internationally connected, and forward looking technology company. Help position the UK branch as a serious contributor to the company's wider international growth strategy. Required Qualifications and Experience Advanced academic or professional background in a relevant field such as strategic communication, public relations, media, business management, technology management, information systems, digital business, IT management, marketing, international business, business analytics, or a closely related discipline. Strong understanding of strategic communication, stakeholder influence, business research, market intelligence, organisational reputation, and commercial positioning. Substantial experience in technology, IT services, SaaS, software, digital transformation, AI enabled services, e commerce, digital platforms, publishing technology, educational technology, or a related commercial environment. Proven experience in a senior or influential role involving business development, strategic communications, public relations, stakeholder management, client engagement, sales support, market research, partnership development, or corporate representation. Demonstrated ability to convert market insight, communication strategy, and stakeholder relationships into measurable organisational and commercial value. Strong understanding of how technology companies build credibility, communicate innovation, differentiate services, and compete in complex markets. Experience preparing high quality business reports, client facing proposals, strategic plans, communications materials, market analysis, and stakeholder presentations. Ability to work across different business cultures, especially UK and Middle Eastern stakeholder environments. Excellent written and spoken English, with the ability to produce clear, professional, and persuasive corporate, commercial, technical, and media facing content. Ability and willingness to travel within the UK and internationally for meetings, exhibitions, business development, partnership building, and company representation. Essential Skills Strategic communication, public relations, stakeholder engagement, and reputation management. Business research, market intelligence, competitor analysis, customer insight, and commercial opportunity assessment. Technology sector understanding, including the ability to explain IT services, SaaS products, AI enabled tools, digital platforms, cloud based services, e commerce systems, and software solutions to different audiences. Senior level presentation, negotiation, relationship building, and corporate representation skills. Ability to develop and deliver communication strategies that support sales growth, market entry, partnership development, and brand credibility. Strong commercial awareness, including understanding of lead generation, sales pipelines, customer acquisition, stakeholder mapping, strategic partnerships, and market positioning. Ability to prepare sales supporting materials, partnership proposals, client presentations, campaign plans, business development reports, and senior level briefings. Confidence working directly with directors, technical teams, clients, external partners, media contacts, ownership level representatives, and international stakeholders. Strong analytical ability, including the capacity to interpret market data, customer behaviour, competitor positioning, technology trends, and campaign performance. Professional judgement to protect and enhance the company's reputation in public, commercial, digital, and international settings. Ability to lead strategic initiatives independently while working closely with senior management and technical teams. . click apply for full job details
Team Manager Vulnerable Exploitation and MissingApplylocations: HU1time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: 24 July 2026 (9 days left to apply)job requisition id: JR Number of Vacancies: 1 Time Type: Full time Worker Type: Regular Proposed Interview Date: Friday, July 31, 2026 Hours of Work: 37 Hiring Manager: Gaynor Skelton Contact Number: Job Description Summary: This is a full time Permanent Position. Hull Children's Services has recently achieved its strongest ever Ofsted judgement, being rated Good overall, with Outstanding judgements for the impact of leaders on social work practice and for the experiences and progress of care leavers. Inspectors recognised the significant progress made across the service, describing it as "safer, stronger and more consistent" for children and families. Ofsted highlighted Hull's strong workforce culture, effective early help services, strong management oversight, and a commitment to ensuring children's voices are central to decision-making. This is an exciting time to join Hull. We are a service with a clear vision, ambitious plans for the future, and a workforce committed to improving the lives of children, young people and families every day. ROLE AND PURPOSE Children, Young People and Families Services together with partner agencies will form a Vulnerable and Exploitation Team. The focus of the team is where partners jointly prioritise and maximise their collective efforts to ensure that children, young people are not at risk of CSE, CCE, Trafficking or Missing or if they are experiencing any form of exploitation, reduce the potential for further occurrence. The team will work with children and young people in achieving positive change and developing supporting relationships to achieve and eliminate further abuse. The objective of this professional role will be to lead and work closely with other agencies in providing support to vulnerable and exploited young people who are experiencing or at risk of CSE, CCE, going Missing, or Trafficking, and to have full management oversight and manage the risk associated with working with the young person. The Team Manager for the child/young person will have management oversight and will be the ultimate decision maker in all Safeguarding matters. This role will support all cases that are subject to CSE/CCE/Missing and Trafficking and will be the nominated Team for Vulnerable and Exploited missing young people. This will ultimately develop positive working relationship with partner agencies in tackling CSE/CCE/Missing and Trafficking within Hull. It will also support the children, young people and families providing a high level of intelligence and data to Senior managers in respect of CSE/CCE and Missing. The Team Manager will be required to gather the information from all partners enabling analysis to provide a holistic assessment of a child's needs and identification of which service is most appropriate. This post holder will be expected to lead a dedicated team. The work involves a high level of professional autonomy and the post holder must be prepared to develop a pioneering piece of work in the context of professionally challenging circumstances, contributing to a national approach to this area of work. If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered "protected" in line with filtering rules for DBS checks. PRINCIPAL ACCOUNTABILITIES: 1 Strategy - Contributes to the overarching strategy in Hull Children's Social Care and to manage the delivery of a new and innovative project, making key contributions towards developing policies both nationally and locally. 2 Customer Focus - Ensures professional relationships with all partner agencies, children and young people, and those identified as their significant network and that these relationships are used to gain positive outcomes. To ensure that staff within the project work purposefully with other agencies to promote positive outcomes for children, young people and their families. 3 Performance Management - Guides and develops the practice and performance of staff within the team and ensures that meaningful management/ performance information is produced to enable the effective monitoring and evaluation of the impact and outcomes of the work undertaken. 4 Leadership - Models and directs the work of the team and the priorities within the project through a collaborative and systemic approach to work with all partners and networks, children and young people. 5 Statutory Obligations - To promote and safeguard the welfare of children, young people and/or vulnerable adults. 6 Service Delivery:Holds key responsibility as the lead Team Manager in regard to Vulnerability/Exploitation and Missing and directs individual pieces of work where necessary or promoting other agencies to undertake the work. Ensure that a systemic approach is deployed within the Team, both in terms of working with children, young people and their families, practitioners working together and throughout the whole system of Children Social Care and relationships with partners.Ensure that Senior Managers are aware of all risks associated with CSE, CCE and Missing , giving detailed analysis of CSE, CCE and Missing Young people within Hull and the impact for services.Ensures focused and purposeful conversations are held with partners to agree explicit aims and objectives about desired outcomes within the context of working with children and young people and their families.Chairs MACE meetings to ensure a sound oversight of all cases in relation to progress and a balance between risk and protective factorsDirects the work of the Team Coordinator in relation to case recording, organisational support and liaison and managing resources. Work closely with fellow professionals in order to devise and develop appropriate support and intervention in a coordinated manner. Uses research findings to inform practice.Provides and presents concise reports to the HSCB and CYPFB when required. Acquires knowledge about different groups, races and cultures which inform service delivery and to understand the impact of racism and discrimination on children and families.Manages and utilises cash limited budgets in order to commission services and assistance from other sources to support children and young people. 7 Principles of Work:Models systemic practice. Supports practitioners to have the confidence, skills and knowledge to support children, young people and their families within a "lead worker" roleSupports practitioners to identify their own resources, skills and knowledge in the development of support packages to achieve positive outcomes both for the duration of the practitioner's involvement and in the longer term.Supports the development of professionals having the skills and competencies to enable children, young people and their families to devise their own personal safety plans that will help them to meet their desired outcomes, enable change and reduce the need for services and support. To promote and develop a coordinated multi agency approach, thus reducing the risk across the whole partnership. 8 Development, learning & performance:Provides individual supervision to Practitioners and the Team Coordinator.Actively engages in the professional development of the Team any practice supervision and professional appraisals.Provides 'quality of practice' evaluation to Senior management regarding "how we are doing" This will be through audits, performance management data and observation of practice and use to inform continuing learning and development.Leads Team as a learning system.Provides and Leads weekly/daily Team operational meetings to ensure risk and prevention is discussed in all cases of all Exploited and Vulnerable Young people putting in place action plans to reduce riskProvides support/ information in respect of Human Resources issues including recruitment, sickness monitoring and employee performance processes for partner agencies and within the Childrens, Young People and Families Directorate. 9 Decision Making:Fully accountable for all work undertaken as part of the Team and is the ultimate decision maker for all safeguarding matters.Where required, prepares for and attends relevant decision-making panels on relevant cases.Holds and Leads a daily operational tasking meeting to discuss all Vulnerable Missing Young People and directs partner agencies in disruption and prevention of any forms of exploitation. Directs the resources of the Team and the accountability of the work undertaken.Direct information sharing within the Team to be undertaken, with the Team Manager as lead professional in all safeguarding matters. 10 Partnerships:Leads and supports partnerships and the development of professionals relationship to ensure that safe decision making and information sharing is undertaken in respect of all queries or concerns regarding children, young people and their families.Ensure that professional views from other agencies are gained when making decisions regarding the support that is needed for children and young people.Ensures there is good communication and liaison between themselves and other agency professionals.Ensures that contacts and requests from other agencies are met with a timely response.Ensures a good understanding of the roles and responsibilities of key agencies including their statutory responsibilities.Follows the statutory guidelines for joint working, including the DfE Working Together, the Children Act 2004 and the Child Protection Procedures.Works with other agencies on initiatives and service developments which promote an integrated approach and multi-disciplinary working . click apply for full job details
20/07/2026
Full time
Team Manager Vulnerable Exploitation and MissingApplylocations: HU1time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: 24 July 2026 (9 days left to apply)job requisition id: JR Number of Vacancies: 1 Time Type: Full time Worker Type: Regular Proposed Interview Date: Friday, July 31, 2026 Hours of Work: 37 Hiring Manager: Gaynor Skelton Contact Number: Job Description Summary: This is a full time Permanent Position. Hull Children's Services has recently achieved its strongest ever Ofsted judgement, being rated Good overall, with Outstanding judgements for the impact of leaders on social work practice and for the experiences and progress of care leavers. Inspectors recognised the significant progress made across the service, describing it as "safer, stronger and more consistent" for children and families. Ofsted highlighted Hull's strong workforce culture, effective early help services, strong management oversight, and a commitment to ensuring children's voices are central to decision-making. This is an exciting time to join Hull. We are a service with a clear vision, ambitious plans for the future, and a workforce committed to improving the lives of children, young people and families every day. ROLE AND PURPOSE Children, Young People and Families Services together with partner agencies will form a Vulnerable and Exploitation Team. The focus of the team is where partners jointly prioritise and maximise their collective efforts to ensure that children, young people are not at risk of CSE, CCE, Trafficking or Missing or if they are experiencing any form of exploitation, reduce the potential for further occurrence. The team will work with children and young people in achieving positive change and developing supporting relationships to achieve and eliminate further abuse. The objective of this professional role will be to lead and work closely with other agencies in providing support to vulnerable and exploited young people who are experiencing or at risk of CSE, CCE, going Missing, or Trafficking, and to have full management oversight and manage the risk associated with working with the young person. The Team Manager for the child/young person will have management oversight and will be the ultimate decision maker in all Safeguarding matters. This role will support all cases that are subject to CSE/CCE/Missing and Trafficking and will be the nominated Team for Vulnerable and Exploited missing young people. This will ultimately develop positive working relationship with partner agencies in tackling CSE/CCE/Missing and Trafficking within Hull. It will also support the children, young people and families providing a high level of intelligence and data to Senior managers in respect of CSE/CCE and Missing. The Team Manager will be required to gather the information from all partners enabling analysis to provide a holistic assessment of a child's needs and identification of which service is most appropriate. This post holder will be expected to lead a dedicated team. The work involves a high level of professional autonomy and the post holder must be prepared to develop a pioneering piece of work in the context of professionally challenging circumstances, contributing to a national approach to this area of work. If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered "protected" in line with filtering rules for DBS checks. PRINCIPAL ACCOUNTABILITIES: 1 Strategy - Contributes to the overarching strategy in Hull Children's Social Care and to manage the delivery of a new and innovative project, making key contributions towards developing policies both nationally and locally. 2 Customer Focus - Ensures professional relationships with all partner agencies, children and young people, and those identified as their significant network and that these relationships are used to gain positive outcomes. To ensure that staff within the project work purposefully with other agencies to promote positive outcomes for children, young people and their families. 3 Performance Management - Guides and develops the practice and performance of staff within the team and ensures that meaningful management/ performance information is produced to enable the effective monitoring and evaluation of the impact and outcomes of the work undertaken. 4 Leadership - Models and directs the work of the team and the priorities within the project through a collaborative and systemic approach to work with all partners and networks, children and young people. 5 Statutory Obligations - To promote and safeguard the welfare of children, young people and/or vulnerable adults. 6 Service Delivery:Holds key responsibility as the lead Team Manager in regard to Vulnerability/Exploitation and Missing and directs individual pieces of work where necessary or promoting other agencies to undertake the work. Ensure that a systemic approach is deployed within the Team, both in terms of working with children, young people and their families, practitioners working together and throughout the whole system of Children Social Care and relationships with partners.Ensure that Senior Managers are aware of all risks associated with CSE, CCE and Missing , giving detailed analysis of CSE, CCE and Missing Young people within Hull and the impact for services.Ensures focused and purposeful conversations are held with partners to agree explicit aims and objectives about desired outcomes within the context of working with children and young people and their families.Chairs MACE meetings to ensure a sound oversight of all cases in relation to progress and a balance between risk and protective factorsDirects the work of the Team Coordinator in relation to case recording, organisational support and liaison and managing resources. Work closely with fellow professionals in order to devise and develop appropriate support and intervention in a coordinated manner. Uses research findings to inform practice.Provides and presents concise reports to the HSCB and CYPFB when required. Acquires knowledge about different groups, races and cultures which inform service delivery and to understand the impact of racism and discrimination on children and families.Manages and utilises cash limited budgets in order to commission services and assistance from other sources to support children and young people. 7 Principles of Work:Models systemic practice. Supports practitioners to have the confidence, skills and knowledge to support children, young people and their families within a "lead worker" roleSupports practitioners to identify their own resources, skills and knowledge in the development of support packages to achieve positive outcomes both for the duration of the practitioner's involvement and in the longer term.Supports the development of professionals having the skills and competencies to enable children, young people and their families to devise their own personal safety plans that will help them to meet their desired outcomes, enable change and reduce the need for services and support. To promote and develop a coordinated multi agency approach, thus reducing the risk across the whole partnership. 8 Development, learning & performance:Provides individual supervision to Practitioners and the Team Coordinator.Actively engages in the professional development of the Team any practice supervision and professional appraisals.Provides 'quality of practice' evaluation to Senior management regarding "how we are doing" This will be through audits, performance management data and observation of practice and use to inform continuing learning and development.Leads Team as a learning system.Provides and Leads weekly/daily Team operational meetings to ensure risk and prevention is discussed in all cases of all Exploited and Vulnerable Young people putting in place action plans to reduce riskProvides support/ information in respect of Human Resources issues including recruitment, sickness monitoring and employee performance processes for partner agencies and within the Childrens, Young People and Families Directorate. 9 Decision Making:Fully accountable for all work undertaken as part of the Team and is the ultimate decision maker for all safeguarding matters.Where required, prepares for and attends relevant decision-making panels on relevant cases.Holds and Leads a daily operational tasking meeting to discuss all Vulnerable Missing Young People and directs partner agencies in disruption and prevention of any forms of exploitation. Directs the resources of the Team and the accountability of the work undertaken.Direct information sharing within the Team to be undertaken, with the Team Manager as lead professional in all safeguarding matters. 10 Partnerships:Leads and supports partnerships and the development of professionals relationship to ensure that safe decision making and information sharing is undertaken in respect of all queries or concerns regarding children, young people and their families.Ensure that professional views from other agencies are gained when making decisions regarding the support that is needed for children and young people.Ensures there is good communication and liaison between themselves and other agency professionals.Ensures that contacts and requests from other agencies are met with a timely response.Ensures a good understanding of the roles and responsibilities of key agencies including their statutory responsibilities.Follows the statutory guidelines for joint working, including the DfE Working Together, the Children Act 2004 and the Child Protection Procedures.Works with other agencies on initiatives and service developments which promote an integrated approach and multi-disciplinary working . click apply for full job details
Senior Attack Monitoring Analyst, GSOC page is loaded Senior Attack Monitoring Analyst, GSOClocations: London, United Kingdom: SGP-Singapore-1 Raffles Quaytime type: Full timeposted on: Posted Todayjob requisition id: R ROLE PROFILE: The London Stock Exchange Group seeks an experienced, dedicated and driven Senior Attack Monitoring Analyst to join the Global Security Operations team! ROLE SUMMARY: LSEG Security Operations is a central function employing people, process and technology to continuously monitor and respond to cyber security incidents.This role is for a Senior Attack Monitoring Analyst for the Global Security Operations Centre (GSOC). The role is responsible for identifying and responding to cyber security incidents and improving the defensive capabilities of the GSOC.The ideal candidate will have a solid technical background, with a firm understanding of modern attack techniques coupled with knowledge of the typical lifecycle of an attack. WORKING HOURS: This role is available in two locations: London and Singapore.Working hours will follow standard UK business hours (9:00 AM - 6:00 PM GMT) or Singapore hours (preferably 2:00 PM - 10:00 PM SGT). Singapore working hours are flexible and can be adjusted based on candidate availability. RESPONSIBILITIES: • Triage security events and employ a methodical and coherent response to security incidents adopting playbooks where necessary.• Competently operate a chosen SIEM (e.g., Splunk/QRadar/LogRhythm) for incident investigations, or for the development of monitoring dashboards.• Utilise playbooks, existing knowledge and accurate online resources for guidance when responding to incidents.• Utilise online resources for researching and collecting threat intelligence to improve the SOC's abilities to detect cyber-attacks.• Develop new, or improve existing run books and use cases based on investigations and knowledge of modern attacks.• Stay up to date with current vulnerabilities, attacks, and countermeasures.• Identify, respond and remediate cyber events generated through monitoring technologies. EXPERIENCE: • Preferred experience with operating or administrating a SIEM (e.g., Splunk/QRadar/LogRhythm).• Solid understanding of networks including the TCP/IP stack, typical organisation architectures, and common protocols abused by malware.• Experience in security event analysis & triage, incident handling and root-cause identification.• Understanding of tools, techniques and procedures that attackers use to compromise organisations, ideally from direct experience.• Knowledge of cyber security either academically or within corporate environments.• Ability to work in a fast-paced and demanding environment while remaining calm.• Strong verbal and written communication and collaboration skills.• Security industry specific and core technical accreditations such as OSCP, GIAC, CCNA.• Certification demonstrating SIEM operational competences.• Proficient with one or more programming languages (e.g., Python, PowerShell, Java, C#). Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
18/07/2026
Full time
Senior Attack Monitoring Analyst, GSOC page is loaded Senior Attack Monitoring Analyst, GSOClocations: London, United Kingdom: SGP-Singapore-1 Raffles Quaytime type: Full timeposted on: Posted Todayjob requisition id: R ROLE PROFILE: The London Stock Exchange Group seeks an experienced, dedicated and driven Senior Attack Monitoring Analyst to join the Global Security Operations team! ROLE SUMMARY: LSEG Security Operations is a central function employing people, process and technology to continuously monitor and respond to cyber security incidents.This role is for a Senior Attack Monitoring Analyst for the Global Security Operations Centre (GSOC). The role is responsible for identifying and responding to cyber security incidents and improving the defensive capabilities of the GSOC.The ideal candidate will have a solid technical background, with a firm understanding of modern attack techniques coupled with knowledge of the typical lifecycle of an attack. WORKING HOURS: This role is available in two locations: London and Singapore.Working hours will follow standard UK business hours (9:00 AM - 6:00 PM GMT) or Singapore hours (preferably 2:00 PM - 10:00 PM SGT). Singapore working hours are flexible and can be adjusted based on candidate availability. RESPONSIBILITIES: • Triage security events and employ a methodical and coherent response to security incidents adopting playbooks where necessary.• Competently operate a chosen SIEM (e.g., Splunk/QRadar/LogRhythm) for incident investigations, or for the development of monitoring dashboards.• Utilise playbooks, existing knowledge and accurate online resources for guidance when responding to incidents.• Utilise online resources for researching and collecting threat intelligence to improve the SOC's abilities to detect cyber-attacks.• Develop new, or improve existing run books and use cases based on investigations and knowledge of modern attacks.• Stay up to date with current vulnerabilities, attacks, and countermeasures.• Identify, respond and remediate cyber events generated through monitoring technologies. EXPERIENCE: • Preferred experience with operating or administrating a SIEM (e.g., Splunk/QRadar/LogRhythm).• Solid understanding of networks including the TCP/IP stack, typical organisation architectures, and common protocols abused by malware.• Experience in security event analysis & triage, incident handling and root-cause identification.• Understanding of tools, techniques and procedures that attackers use to compromise organisations, ideally from direct experience.• Knowledge of cyber security either academically or within corporate environments.• Ability to work in a fast-paced and demanding environment while remaining calm.• Strong verbal and written communication and collaboration skills.• Security industry specific and core technical accreditations such as OSCP, GIAC, CCNA.• Certification demonstrating SIEM operational competences.• Proficient with one or more programming languages (e.g., Python, PowerShell, Java, C#). Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Job title: Infrastructure & Network Systems Engineer Division: Enforcement & Market Oversight Department: Enforcement Intelligence & Specialist Services (EISS) Team: Digital Forensics Unit Salary: £59,200 to £76,800 (based on skills and experience) Location: London office (100% laboratory based) Grade: Senior Associate - Regulatory Responsibilities Support the Lead Associate and senior leadership in delivering technology solutions aligned with the Digital Forensics Unit's strategic goals, regulatory compliance and future accreditation. Implement hardware, software and infrastructure architecture aligned with business, application and data domains, collaborating with internal and external stakeholders. Lead small projects, provide guidance on complex technical issues and act as an escalation point for day to day technical challenges. Adhere to and implement infrastructure strategies and roadmaps, ensuring security best practices across cloud and network layers while engaging with wider FCA stakeholders. Mentor and manage junior engineers, supporting their development and skill enhancement, while researching external trends to identify innovation opportunities. Support compliance with ISO 17025, the Forensic Science Code of Practice and FCA policies aligned with NIST standards and assist in deploying and maintaining forensic tools for criminal and regulatory investigations. Qualifications & Skills Required Prior experience as System Administrator in on prem Windows Server 2022/2025 environments (Active Directory, CA, DHCP, DNS, KMS), Hyper V, and storage (SMB, FS, DFS, RAID). Secure background in Palo Alto Firewalls, Switches (VPN, VLAN, Load Balancing) and scripting (PowerShell, Python, Bash). Practical experience with ITSM tools such as ServiceNow and Jira. Demonstrated experience in structural remediation, problem trend analysis, and service performance improvement. CompTIA Network + certification and/or CCNA/CCNP and Splunk Certification. Experience in large scale, complex air gap IT environments. Effective stakeholder management and communication skills, with the ability to translate complex technical issues to non technical audiences. Advanced analytical and problem solving skills with attention to detail and ability to meet deadlines and effectively prioritise workload. Broad knowledge of technology trends and enterprise wide architecture. Innovative thinker with pragmatic problem solving skills that positively impact service delivery. Experience in applying architectural principles to business solutions and working with hybrid IT, AI driven ITSM solutions, automation, digitisation initiatives and multi sourced environments. Additional Requirements Security Clearance (SC) required. Benefits 25 days annual leave plus bank holidays. Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. The FCA is committed to fostering a diverse and inclusive culture. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs. We are a Disability Confident Employer, and people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
14/07/2026
Full time
Job title: Infrastructure & Network Systems Engineer Division: Enforcement & Market Oversight Department: Enforcement Intelligence & Specialist Services (EISS) Team: Digital Forensics Unit Salary: £59,200 to £76,800 (based on skills and experience) Location: London office (100% laboratory based) Grade: Senior Associate - Regulatory Responsibilities Support the Lead Associate and senior leadership in delivering technology solutions aligned with the Digital Forensics Unit's strategic goals, regulatory compliance and future accreditation. Implement hardware, software and infrastructure architecture aligned with business, application and data domains, collaborating with internal and external stakeholders. Lead small projects, provide guidance on complex technical issues and act as an escalation point for day to day technical challenges. Adhere to and implement infrastructure strategies and roadmaps, ensuring security best practices across cloud and network layers while engaging with wider FCA stakeholders. Mentor and manage junior engineers, supporting their development and skill enhancement, while researching external trends to identify innovation opportunities. Support compliance with ISO 17025, the Forensic Science Code of Practice and FCA policies aligned with NIST standards and assist in deploying and maintaining forensic tools for criminal and regulatory investigations. Qualifications & Skills Required Prior experience as System Administrator in on prem Windows Server 2022/2025 environments (Active Directory, CA, DHCP, DNS, KMS), Hyper V, and storage (SMB, FS, DFS, RAID). Secure background in Palo Alto Firewalls, Switches (VPN, VLAN, Load Balancing) and scripting (PowerShell, Python, Bash). Practical experience with ITSM tools such as ServiceNow and Jira. Demonstrated experience in structural remediation, problem trend analysis, and service performance improvement. CompTIA Network + certification and/or CCNA/CCNP and Splunk Certification. Experience in large scale, complex air gap IT environments. Effective stakeholder management and communication skills, with the ability to translate complex technical issues to non technical audiences. Advanced analytical and problem solving skills with attention to detail and ability to meet deadlines and effectively prioritise workload. Broad knowledge of technology trends and enterprise wide architecture. Innovative thinker with pragmatic problem solving skills that positively impact service delivery. Experience in applying architectural principles to business solutions and working with hybrid IT, AI driven ITSM solutions, automation, digitisation initiatives and multi sourced environments. Additional Requirements Security Clearance (SC) required. Benefits 25 days annual leave plus bank holidays. Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. The FCA is committed to fostering a diverse and inclusive culture. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs. We are a Disability Confident Employer, and people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
Digital Forensics Associate We are seeking an experienced, creative, and analytical Associate consultant to join our Digital Forensics practice in London. Corporate Intelligence London Who we are S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped companies, governments and private individuals solve some of their most complex challenges. We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day. We're excited you're thinking about joining us. The role The successful candidate will lead on the delivery of forensic investigations as well as playing an important part in developing S-RM's Digital Forensics team. They will bring in-depth technical expertise, client management and communication skills to effectively deliver complex projects to multinational corporate and private clients. The key areas of responsibility will be: Technical forensic acquisition and analysis Perform forensic preservation of digital evidence in accordance with best practice and recognised standards, maintaining chain of custody, and contemporaneous record keeping. Conduct in-depth forensic analysis across a wide range of digital sources; including but not limited to Windows and MacOS computers, iOS and Android mobile devices, enterprise and personal cloud platforms, and proprietory applications. Client and project management Act as the lead on forensic investigations from scoping through to delivery, including defining deliverables, forensic methodologies, timelines, budgets, and resource requirements. Manage client relationships, including scoping engagements, setting expectations, communicating findings, and presenting conclusions to board-level executives and legal counsel. Deliver clear, concise, and defensible findings through high-quality written reports and verbal briefings, including responding to questions from senior stakeholders. Additional responsibilities depending on experience may include: Research and testing: Conduct in-depth research and testing of new technologies, devices and platforms as part of investigations that are bespoke in nature and involve novel technologies. Practice development: Develop and document processes for preserving and analysing evidence from new sources to ensure the team is kept up to date on the latest capabilities. Mentoring: Manage junior colleagues and uphold quality standards across the team. What we're looking for Candidates with the following qualifications and experience are likely to succeed as an Associate at S-RM. That said, if you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box-we're looking for candidates that are particularly strong in a few areas and have interest and capabilities in others. We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives. We're looking for: Experience and background A minimum of 3 years professional experience, ideally servicing private sector clients in forensic and intelligence consulting or technical investigations. This requirement is a guide, ultimately we are looking for notable experience in this industry, please feel free to apply if you have close to, or significantly more experience than is listed. A Bachelor's degree in a relevant discipline from an accredited university. Relevant disciplines include any STEM or other analytical subjects. Demonstrable experience conducting forensic analysis and managing client communications, including scoping cases, updating clients, and delivering complex analysis under tight deadlines. Experience supporting litigation, regulatory and/or internal investigations, including interaction with legal counsel and external senior stakeholders. Experience writing forensic reports including methodologies, technical findings, and conclusions. The candidate will need to have the following key personal attributes to perform successfully in this role: Outstanding interpersonal skills, honesty and reliability; An inquisitive nature and excellent attention to detail; A proactive mindset and a willingness to work outside the job specification when required; A creative approach to answering client questions and solving problems; An ability to thrive under pressure and work to tight deadlines. Technical and investigative capability Familiarity with digital forensics techniques including but not limited to: Forensic preservation methodologies including the ACPO guidelines, chain of custody, and contemporaneous record keeping; Windows and MacOS forensic acquisition and analysis; iOS and Android forensic acquisition and analysis; Third-party applications such as WhatsApp, Telegram, Signal; Cloud hosted environments such as iCloud, Google, and social media platforms. Familiarity with digital forensics analysis tools including Cellebrite, Oxygen, AXIOM, X-Ways, FTK, etc. Experience conducting investigations involving corporate environments (e.g. Microsoft 365, Google Workspace, AWS). Experience conducting forensic analysis and leading the technical investigation for cases including: Intellectual property theft; Fraud and other financial crime; Defamation and reputation damage; Employee misconduct and workplace investigations; Bribery and corruption; Authenticity disputes. All candidates must have permission to work in the UK by the start of their employment. The role will be based in our London office. However, we have flexible and remote working arrangements available. Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of: 25 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 30 days); Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education; Life Insurance 4X Annual salary. Parental Support: Fertility treatment leave - 5 days of leave per cycle of treatment per year; Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave - 6 weeks of full pay. Various Health and Medical Benefits including: Private dental and medical insurance (taxable benefit) for you and your family; Virtual GP for you and your family members that live in the same household; Various gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the world-famous mindfulness app Headspace. The application process We want to get to know you, and for you to get to know us, to see if we'd be a good fit. We are responsive and respectful of people's time throughout our hiring process. We expect the interview process will consist of a two-stage interview, followed by an in-person meeting. To apply, send a CV and Cover Letter to the following link: Job Application for Digital Forensics Associate at S-RM
11/07/2026
Full time
Digital Forensics Associate We are seeking an experienced, creative, and analytical Associate consultant to join our Digital Forensics practice in London. Corporate Intelligence London Who we are S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped companies, governments and private individuals solve some of their most complex challenges. We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day. We're excited you're thinking about joining us. The role The successful candidate will lead on the delivery of forensic investigations as well as playing an important part in developing S-RM's Digital Forensics team. They will bring in-depth technical expertise, client management and communication skills to effectively deliver complex projects to multinational corporate and private clients. The key areas of responsibility will be: Technical forensic acquisition and analysis Perform forensic preservation of digital evidence in accordance with best practice and recognised standards, maintaining chain of custody, and contemporaneous record keeping. Conduct in-depth forensic analysis across a wide range of digital sources; including but not limited to Windows and MacOS computers, iOS and Android mobile devices, enterprise and personal cloud platforms, and proprietory applications. Client and project management Act as the lead on forensic investigations from scoping through to delivery, including defining deliverables, forensic methodologies, timelines, budgets, and resource requirements. Manage client relationships, including scoping engagements, setting expectations, communicating findings, and presenting conclusions to board-level executives and legal counsel. Deliver clear, concise, and defensible findings through high-quality written reports and verbal briefings, including responding to questions from senior stakeholders. Additional responsibilities depending on experience may include: Research and testing: Conduct in-depth research and testing of new technologies, devices and platforms as part of investigations that are bespoke in nature and involve novel technologies. Practice development: Develop and document processes for preserving and analysing evidence from new sources to ensure the team is kept up to date on the latest capabilities. Mentoring: Manage junior colleagues and uphold quality standards across the team. What we're looking for Candidates with the following qualifications and experience are likely to succeed as an Associate at S-RM. That said, if you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box-we're looking for candidates that are particularly strong in a few areas and have interest and capabilities in others. We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives. We're looking for: Experience and background A minimum of 3 years professional experience, ideally servicing private sector clients in forensic and intelligence consulting or technical investigations. This requirement is a guide, ultimately we are looking for notable experience in this industry, please feel free to apply if you have close to, or significantly more experience than is listed. A Bachelor's degree in a relevant discipline from an accredited university. Relevant disciplines include any STEM or other analytical subjects. Demonstrable experience conducting forensic analysis and managing client communications, including scoping cases, updating clients, and delivering complex analysis under tight deadlines. Experience supporting litigation, regulatory and/or internal investigations, including interaction with legal counsel and external senior stakeholders. Experience writing forensic reports including methodologies, technical findings, and conclusions. The candidate will need to have the following key personal attributes to perform successfully in this role: Outstanding interpersonal skills, honesty and reliability; An inquisitive nature and excellent attention to detail; A proactive mindset and a willingness to work outside the job specification when required; A creative approach to answering client questions and solving problems; An ability to thrive under pressure and work to tight deadlines. Technical and investigative capability Familiarity with digital forensics techniques including but not limited to: Forensic preservation methodologies including the ACPO guidelines, chain of custody, and contemporaneous record keeping; Windows and MacOS forensic acquisition and analysis; iOS and Android forensic acquisition and analysis; Third-party applications such as WhatsApp, Telegram, Signal; Cloud hosted environments such as iCloud, Google, and social media platforms. Familiarity with digital forensics analysis tools including Cellebrite, Oxygen, AXIOM, X-Ways, FTK, etc. Experience conducting investigations involving corporate environments (e.g. Microsoft 365, Google Workspace, AWS). Experience conducting forensic analysis and leading the technical investigation for cases including: Intellectual property theft; Fraud and other financial crime; Defamation and reputation damage; Employee misconduct and workplace investigations; Bribery and corruption; Authenticity disputes. All candidates must have permission to work in the UK by the start of their employment. The role will be based in our London office. However, we have flexible and remote working arrangements available. Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of: 25 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 30 days); Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education; Life Insurance 4X Annual salary. Parental Support: Fertility treatment leave - 5 days of leave per cycle of treatment per year; Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave - 6 weeks of full pay. Various Health and Medical Benefits including: Private dental and medical insurance (taxable benefit) for you and your family; Virtual GP for you and your family members that live in the same household; Various gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the world-famous mindfulness app Headspace. The application process We want to get to know you, and for you to get to know us, to see if we'd be a good fit. We are responsive and respectful of people's time throughout our hiring process. We expect the interview process will consist of a two-stage interview, followed by an in-person meeting. To apply, send a CV and Cover Letter to the following link: Job Application for Digital Forensics Associate at S-RM
As a Digital Forensics Senior Associate in the Cybersecurity and Technology Controls line of business, you play a key role in protecting the firm's digital assets using your advanced analytical, technical, and problem-solving skills to collect, preserve, and analyse digital evidence. Working across lines of business, you help manage complex cybersecurity incidents by identifying gaps and making strategic recommendations. Your expertise in digital forensics, cybersecurity operations, and threat intelligence is vital to the firm's risk reduction efforts. Staying ahead of emerging technologies and engaging in forensic research and development projects, you contribute to maintaining a secure digital environment at JPMorgan Chase. Job responsibilities Utilise digital forensic tools to support internal investigations and cybersecurity related matters. Conduct detailed analyses of potential breaches and provide root cause analysis and impact assessments. Prepare comprehensive investigation reports and assist in developing in-house training programs. Collaborate with cross-functional teams in Legal, Technology, and HR to support incident response and regulatory proceedings. Innovate and implement forensic research projects to stay ahead of emerging technologies for the firm. Conduct in-depth digital forensic investigations with advanced analysis to gather, preserve, and analyse evidence from various sources. Partner with cybersecurity operations teams to pinpoint vulnerabilities, bolster security, and proactively mitigate potential risks. Conduct detailed assessments of JPMorgan Chase's digital forensics risk and control environment to identify control gaps, deficiencies, and weaknesses and contribute to the development and implementation of remediation plans. Engage in projects that improve forensic techniques and processes across teams. Required qualifications, capabilities, and skills 3+ years in digital forensics, cybersecurity operations, or similar role. Experience should primarily be in digital forensics, incident response, and malware analysis. Inherent understanding of how forensic tools produce their results and the ability to explain that information to technical and non-technical audiences. Expertise in computer forensic best practices and industry-standard methodologies. Proficiency with tools like X-Ways, Volexity Surge, EnCase, Volatility, and Wireshark. Excellent communication skills and attention to detail. Demonstrated proficiency in scripting languages like Python, Bash, JavaScript, or PowerShell for automation and data analysis. Experienced in detailed analysis of digital artifacts, network traffic, and logs to identify malicious activity or user behaviour. Developing knowledge of e-discovery processes, incident response, and threat intelligence. Preferred qualifications, capabilities, and skills Experience with acquisition and analysis of data from cloud platforms (AWS, Azure, GCP) Experience with memory forensics. Relevant certifications (e.g., GCFA, GNFA, GCIH). Ability to automate tasks using scripting languages such as Python, Bash/ZSH, and PowerShell. Experience with malware reverse engineering.
06/07/2026
Full time
As a Digital Forensics Senior Associate in the Cybersecurity and Technology Controls line of business, you play a key role in protecting the firm's digital assets using your advanced analytical, technical, and problem-solving skills to collect, preserve, and analyse digital evidence. Working across lines of business, you help manage complex cybersecurity incidents by identifying gaps and making strategic recommendations. Your expertise in digital forensics, cybersecurity operations, and threat intelligence is vital to the firm's risk reduction efforts. Staying ahead of emerging technologies and engaging in forensic research and development projects, you contribute to maintaining a secure digital environment at JPMorgan Chase. Job responsibilities Utilise digital forensic tools to support internal investigations and cybersecurity related matters. Conduct detailed analyses of potential breaches and provide root cause analysis and impact assessments. Prepare comprehensive investigation reports and assist in developing in-house training programs. Collaborate with cross-functional teams in Legal, Technology, and HR to support incident response and regulatory proceedings. Innovate and implement forensic research projects to stay ahead of emerging technologies for the firm. Conduct in-depth digital forensic investigations with advanced analysis to gather, preserve, and analyse evidence from various sources. Partner with cybersecurity operations teams to pinpoint vulnerabilities, bolster security, and proactively mitigate potential risks. Conduct detailed assessments of JPMorgan Chase's digital forensics risk and control environment to identify control gaps, deficiencies, and weaknesses and contribute to the development and implementation of remediation plans. Engage in projects that improve forensic techniques and processes across teams. Required qualifications, capabilities, and skills 3+ years in digital forensics, cybersecurity operations, or similar role. Experience should primarily be in digital forensics, incident response, and malware analysis. Inherent understanding of how forensic tools produce their results and the ability to explain that information to technical and non-technical audiences. Expertise in computer forensic best practices and industry-standard methodologies. Proficiency with tools like X-Ways, Volexity Surge, EnCase, Volatility, and Wireshark. Excellent communication skills and attention to detail. Demonstrated proficiency in scripting languages like Python, Bash, JavaScript, or PowerShell for automation and data analysis. Experienced in detailed analysis of digital artifacts, network traffic, and logs to identify malicious activity or user behaviour. Developing knowledge of e-discovery processes, incident response, and threat intelligence. Preferred qualifications, capabilities, and skills Experience with acquisition and analysis of data from cloud platforms (AWS, Azure, GCP) Experience with memory forensics. Relevant certifications (e.g., GCFA, GNFA, GCIH). Ability to automate tasks using scripting languages such as Python, Bash/ZSH, and PowerShell. Experience with malware reverse engineering.
Company Overview Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth drives our day to day operations, delivering value for clients, teammates, communities and shareholders. We are committed to being a diverse and inclusive workplace, investing in our people and offering competitive benefits that support physical, emotional and financial well being. Job Description The Client Outreach Support Specialist supports the Global Commercial & Institutional Banking (GCIB) Client Outreach and Front Line Unit (FLU) teams. Responsibilities include delivering business intelligence, data integrity, process governance, and impact analysis to meet regulatory and operational requirements. Responsibilities Support the GCIB Client Outreach executives on routine and ad hoc requirements. Procure daily reporting, ensure data integrity, investigate issues with the Analytics team, and raise related matters. Develop tailored ad hoc data views and translate them into business insight via presentations to senior stakeholders. Partner with GCIB Strategy teams to capture product growth in KYC forecast processes. Collaborate with KYC Change to design a process for collecting, consolidating and feeding back client policy observations. Support FLU periodic population review and capacity analysis to ensure outreach delivery across sectors, regions and client types. Drive the FLU portion of the process to ensure restrictions and closures meet regulatory requirements and risk considerations. Monitor and escalates issue remediation concerns or challenges. Design and deliver an effective data management framework. Provide oversight for FLU KYC processes and related control metrics. Design and implement a FLU governance framework as it relates to KYC requirements and align with AML programs. Identify and draft documentation of processes and formal guidelines for outreach and associated FLU processes. Develop control dashboards to measure and monitor performance across deliverables. Own ad hoc reporting on outreach performance, delivery and output; partner with Ops on central reporting as appropriate. Coordinate and support location strategy, including partnership with Corporate and Infrastructure Services. Partner with colleagues across banking, sales, FLU COOs, Change, Business Controls, Operations, HR and other groups as needed. Review Bank policies for team adherence and consider frameworks, monitoring and controls for future opportunities including AI and industry portals. Work on exam, audit and regulatory management from an FLU perspective where required. Drive a collaborative and output oriented culture. Qualifications Bachelor's degree (Business, Mathematics, Data Analytics, Operational Research) or equivalent work experience. Demonstrated experience in business analytics, governance, control, risk, financial or process oversight spanning multiple time zones in the financial services industry. Proficiency with Tableau, Alteryx, Power BI is a plus. Experience designing strategic initiatives with clear outcomes, outputs and delivery pathways. Strong independent work ethic, ability to understand the big picture and collaborate across levels. Excellent interpersonal skills for motivation, collaboration and encouragement. Professional demeanor: patience, composure and a positive attitude. Analytical problem solving and decision making skills, including research, scenario analysis and resolution development. Adaptability - managing multiple projects, daily tasks and changing environments to improve work efficiency. Self starter with initiative to identify process improvements and operate with minimal supervision. Excellent organisational skills, prioritisation and competing priority management with attention to detail. Proficiency with Microsoft Office, especially PowerPoint, Excel and Word. Benefits Private healthcare for you and your family. Competitive pension plan, life assurance and group income protection cover if you become unable to work due to disability or health reasons. 20 days of backup childcare (including virtual tutoring) and 20 days of backup adult care per annum. Flexibility to adjust core benefits and select a range of flexible benefits (well being account, travel insurance, critical illness, etc.). Use of a flex fund to apply toward benefits. Access to an emotional well being helpline and virtual GP services. Peppy App providing 1:1 support, consultations and resources for men's health, women's health, fertility, menopause and pregnancy & parenthood. Access to gyms, exercise classes and well being apps via Wellhub, including Headspace and Calm. Ability to donate to charities through payroll with the bank matching contributions. Opportunity to volunteer locally, develop new skills and work with diverse groups. Equal Employment Opportunity Bank of America is an equal opportunity employer. We ensure no applicant receives less favourable treatment on the basis of sex, gender identity, gender reassignment, marital or civil partner status, race, religion, belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio economic background, responsibility for dependants or physical or mental disability. Candidates are selected based on skills, qualifications and experience. We monitor applicant and employee demographics to demonstrate our commitment to equality of opportunity in employment and comply with the Fair Employment & Treatment (NI) Order 1998.
04/07/2026
Full time
Company Overview Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth drives our day to day operations, delivering value for clients, teammates, communities and shareholders. We are committed to being a diverse and inclusive workplace, investing in our people and offering competitive benefits that support physical, emotional and financial well being. Job Description The Client Outreach Support Specialist supports the Global Commercial & Institutional Banking (GCIB) Client Outreach and Front Line Unit (FLU) teams. Responsibilities include delivering business intelligence, data integrity, process governance, and impact analysis to meet regulatory and operational requirements. Responsibilities Support the GCIB Client Outreach executives on routine and ad hoc requirements. Procure daily reporting, ensure data integrity, investigate issues with the Analytics team, and raise related matters. Develop tailored ad hoc data views and translate them into business insight via presentations to senior stakeholders. Partner with GCIB Strategy teams to capture product growth in KYC forecast processes. Collaborate with KYC Change to design a process for collecting, consolidating and feeding back client policy observations. Support FLU periodic population review and capacity analysis to ensure outreach delivery across sectors, regions and client types. Drive the FLU portion of the process to ensure restrictions and closures meet regulatory requirements and risk considerations. Monitor and escalates issue remediation concerns or challenges. Design and deliver an effective data management framework. Provide oversight for FLU KYC processes and related control metrics. Design and implement a FLU governance framework as it relates to KYC requirements and align with AML programs. Identify and draft documentation of processes and formal guidelines for outreach and associated FLU processes. Develop control dashboards to measure and monitor performance across deliverables. Own ad hoc reporting on outreach performance, delivery and output; partner with Ops on central reporting as appropriate. Coordinate and support location strategy, including partnership with Corporate and Infrastructure Services. Partner with colleagues across banking, sales, FLU COOs, Change, Business Controls, Operations, HR and other groups as needed. Review Bank policies for team adherence and consider frameworks, monitoring and controls for future opportunities including AI and industry portals. Work on exam, audit and regulatory management from an FLU perspective where required. Drive a collaborative and output oriented culture. Qualifications Bachelor's degree (Business, Mathematics, Data Analytics, Operational Research) or equivalent work experience. Demonstrated experience in business analytics, governance, control, risk, financial or process oversight spanning multiple time zones in the financial services industry. Proficiency with Tableau, Alteryx, Power BI is a plus. Experience designing strategic initiatives with clear outcomes, outputs and delivery pathways. Strong independent work ethic, ability to understand the big picture and collaborate across levels. Excellent interpersonal skills for motivation, collaboration and encouragement. Professional demeanor: patience, composure and a positive attitude. Analytical problem solving and decision making skills, including research, scenario analysis and resolution development. Adaptability - managing multiple projects, daily tasks and changing environments to improve work efficiency. Self starter with initiative to identify process improvements and operate with minimal supervision. Excellent organisational skills, prioritisation and competing priority management with attention to detail. Proficiency with Microsoft Office, especially PowerPoint, Excel and Word. Benefits Private healthcare for you and your family. Competitive pension plan, life assurance and group income protection cover if you become unable to work due to disability or health reasons. 20 days of backup childcare (including virtual tutoring) and 20 days of backup adult care per annum. Flexibility to adjust core benefits and select a range of flexible benefits (well being account, travel insurance, critical illness, etc.). Use of a flex fund to apply toward benefits. Access to an emotional well being helpline and virtual GP services. Peppy App providing 1:1 support, consultations and resources for men's health, women's health, fertility, menopause and pregnancy & parenthood. Access to gyms, exercise classes and well being apps via Wellhub, including Headspace and Calm. Ability to donate to charities through payroll with the bank matching contributions. Opportunity to volunteer locally, develop new skills and work with diverse groups. Equal Employment Opportunity Bank of America is an equal opportunity employer. We ensure no applicant receives less favourable treatment on the basis of sex, gender identity, gender reassignment, marital or civil partner status, race, religion, belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio economic background, responsibility for dependants or physical or mental disability. Candidates are selected based on skills, qualifications and experience. We monitor applicant and employee demographics to demonstrate our commitment to equality of opportunity in employment and comply with the Fair Employment & Treatment (NI) Order 1998.