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Product and Operations Lead - ServiceNowApplylocations: Bracknellposted on: Posted 6 Days Agojob requisition id: R-204970# ABOUT THE ROLEAs a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As the Product and Operations Lead - ServiceNow, you will lead the development and operational maintenance of the JLP ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi-year ServiceNow roadmap, aligning platform capabilities with the Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through the use of ServiceNow by identifying and developing opportunities for integrations and automations and associated process improvements. Note that all development and operations of ServiceNow are provided by our 3rd party infrastructure partner and therefore you will not have admin access to the platform. You will maintain a holistic view of technical services, projects and outcomes for ServiceNow, assuring technical delivery and operational performance of services provisioned via offshore 3rd party suppliers. You will be a key touch point for the business and for colleagues within IT. You will also focus on developing and maintaining stakeholder relationships, demonstrating effective influencing skills. You will have the opportunity to develop and stretch personally and professionally to achieve your potential. Expected salary - The expected salary for this role is up to £75000 Contract type - This position is a permanent contract. Working pattern/flexible working : The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs, whilst balancing the needs of the business. Location - This role is based at our Bracknell Head Office campus. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. Key responsibilities Strategic Vision & Roadmap: Define and own the multi-year ServiceNow roadmap, aligning platform capabilities with organisational goals and digital transformation initiatives. Stakeholder & Governance Leadership: Establish and chair governance boards to ensure cross-functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow product development understanding how this would be useful for JLP. Network with other ServiceNow customers to understand best practice and ways of working. Platform Advocacy: Champion the platform across the business, identifying opportunities for workflow automation, integrations with other relevant platforms (such as Jira, Confluence, Slack, SalesForce etc.) and driving adoption of new modules and features beyond our initial use of ITSM Pro. General Set clear intent, direction and guardrails to achieve outcomes, aligned to the Partnership and business area strategy. Empower and support 3rd party offshore team to make decisions and resolve challenges in line with the strategy. As a co-owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available to you through your Profession to develop your skills and capabilities. Engage with your function, supporting your lead to continuously develop and improve it. Implements architectural and business commerce strategy to maximise the benefit and use of ServiceNow. Mitigate business risk while protecting throughput and business value. Assure operability delivery of ServiceNow Owns ways of working in capabilities and encourages safe experimentation in build and run Ensures services meet business need and manage major incidents as point of escalation Ensures all teams / services have clear OKRs Measure service(s) throughput and value released to ensure it is meeting required business impact Optimise cost of delivery by effectively using Partners and 3rd Parties by finding and removing all waste in the process Fights for balance of sensible prioritisation to remove technical debt and closes services, applications and infrastructure safely Essential skills/experience you'll need Skills Can plan effectively and is heavily outcome focused Has owned business problems and transformed business process with defined business impact Strong stakeholder management skills Demonstrates integrity by tenaciously doing the right thing in the face of mounting pressure Demonstrates a high level of personal accountability Experience: Typically 8-10+ years in product management or enterprise platform ownership, with significant exposure to the ServiceNow ecosystem, particularly ITSM and CMDB. Technical Certifications: Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in modules like ITSM, CMDB, ITOM and CSDM. Leadership: Proven ability to manage multidisciplinary teams, working extensively in a matrix management environment Business Literacy: Strong financial acumen, including budget ownership, ROI assessment, and benefit realisation planning Closing Date: July 1, 2026 Pay: £62,900.00 - £115,000.00 Annual Contract Type: Permanent Hours of Work: 35 Job Level: Partnership Level 6 Where You'll Be Working: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA# ABOUT THE PARTNERSHIPWe're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

We're recruiting a Head of Information Security to support the Chief Information Security Officer in leading, coordinating and developing AJ Bell's Information Security capability as the business continues to grow. This is a key senior leadership role within the Information Security team, helping to ensure AJ Bell continues to protect its customers, systems, services and data while enabling secure business growth. Working closely with the CISO, you'll help translate the information security vision and strategy into clear delivery plans, coordinated priorities and measurable outcomes across the Information Security function. You'll play a central role in the day to day operational management of the Information Security leadership team, helping to ensure work is well prioritised, delivery is joined up, risks and issues are visible and the function continues to mature in line with business needs. You'll work closely with the Heads of Security Strategy and Architecture, Security Engineering, Security GRC and Security Operations, supporting them in delivering their objectives while ensuring dependencies, decisions and priorities are effectively managed across the team. You'll also act as a senior escalation point for cross functional security issues, delivery challenges and business priorities, helping to bring structure, pace and clarity to how the Information Security team operates. This role will enable the CISO to focus more time on strategic planning, executive engagement, external relationships and the longer term development of AJ Bell's security capability. About the role You will: Support the CISO in leading and developing AJ Bell's Information Security function, ensuring the team continues to protect the business and customers while enabling secure growth. Translate the CISO's strategic direction into clear priorities, delivery plans, governance routines and measurable outcomes across the Information Security leadership team. Provide day to day operational leadership across the Information Security function, helping to ensure activity is prioritised, coordinated and delivered effectively. Help ensure security activity across change, product security, engineering, GRC, IAM and security operations is joined up and aligned to business risk. Deputise for the CISO when required, including representing Information Security in senior meetings, governance forums, risk committees and business discussions. Act as a senior escalation point for cross functional security issues, delivery risks, prioritisation challenges and operational matters requiring leadership attention. Support the development, tracking and delivery of the Information Security strategy, roadmap and annual operating plan. Help maintain clear visibility of Information Security deliverables, risks, issues, decisions and dependencies across the function. Support the development of security MI, reporting and dashboards that clearly communicate progress, performance, security posture and areas requiring attention. Work with Information Security leadership to ensure risks, control gaps and delivery priorities are understood, owned and managed effectively. Help ensure the Information Security function operates with clear roles, accountabilities, governance and decision making processes. Support effective planning, budgeting, resource management and prioritisation across the Information Security team. Help coordinate responses to internal audit, external audit, regulatory engagement and senior management requests where they require input from multiple areas of Information Security. Work with the Head of Security GRC to ensure security risks, policy requirements, awareness activity and IAM priorities are appropriately governed and embedded. Work with the Head of Security Strategy and Architecture to ensure business and technology change is supported by clear security direction, pragmatic advice and appropriate design assurance. Work with the Head of Security Engineering to ensure security tooling and control improvements are prioritised, delivered and embedded effectively. Work with the Head of Security Operations to ensure operational security priorities, incident themes, vulnerability trends and supplier performance are visible and acted upon, without taking away the accountability of the Security Operations function. Support the development of a high performing Information Security leadership team, helping leaders manage priorities, develop their teams and deliver consistently. Promote a culture of ownership, accountability and continuous improvement across Information Security. Help improve the way the Information Security team works, including opportunities to use automation, AI, repeatable workflows and clearer governance to improve efficiency and consistency. Support the CISO in identifying future capability needs for the Information Security function and shaping plans to meet those needs. You will have: Strong experience working in a senior Information Security, Cyber Security, Technology Risk or related leadership role. Experience leading or coordinating multiple security disciplines, such as security architecture, product security, security engineering, GRC, IAM, security operations, incident response or vulnerability management. A strong understanding of information security risk management, security governance, control frameworks and operational security processes. Experience translating security strategy into practical delivery plans, priorities and measurable outcomes. The ability to lead through others, supporting senior managers and heads of function to deliver effectively. Strong organisational skills, with the ability to manage complex priorities, dependencies, risks and issues across multiple teams. Experience developing security MI, reporting, dashboards or governance packs for senior stakeholders. Strong stakeholder management skills, with the confidence to challenge constructively and influence decisions where security risk needs to be better understood or addressed. Excellent written and verbal communication skills, with the ability to explain complex security issues in clear business terms. Experience working with senior technology, risk, compliance, business and executive stakeholders. Good knowledge of recognised information security frameworks and standards such as ISO 27001, NIST, CIS or similar. Awareness of relevant regulatory and data protection requirements, such as GDPR, FCA and PRA expectations. Experience supporting audit, regulatory engagement, risk committees or senior management governance forums. Good understanding of modern technology environments, including cloud, digital platforms, DevOps, third party services and enterprise infrastructure. The ability to bring structure, pace and clarity to ambiguous or complex security challenges. A practical, delivery focused mindset, combined with the ability to contribute to longer term strategic planning. A collaborative and professional approach, with the credibility to build trusted relationships across Technology Services and the wider business. The ability to remain calm under pressure, make balanced decisions and help others focus on the right priorities. A strong commitment to developing people, improving ways of working and building a mature security culture. Experience in financial services, investment platforms, regulated environments or e commerce would be advantageous. Experience operating as a deputy to a CISO, Head of Information Security, Head of Cyber Security, Head of Technology Risk or similar senior leadership role would also be beneficial. Additional information This role would suit someone who is already operating as a senior security leader, head of information security, head of cyber security, technology risk leader, deputy CISO or security programme leader, and is ready to take on broader leadership responsibility across a growing Information Security function. You will be comfortable working with technical teams, business leaders and executive stakeholders, able to manage competing priorities and capable of stepping in for the CISO when needed. You'll bring structure, ownership and energy to the role, helping the Information Security leadership team turn strategy into delivery while continuing to mature and improve. This is not a role focused on owning a single security discipline. It is a broad leadership role designed to help the Information Security function operate effectively as one team. You'll need to be able to understand the work of each security area, ask the right questions, manage dependencies and ensure delivery remains aligned to business risk and strategic priorities. You will be a trusted partner to the CISO, providing the operational leadership, follow through and coordination needed to allow the CISO to focus on strategic planning, executive engagement and the longer term development of AJ Bell's security capability. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy to use solutions to suit people from all walks of life. We're one of the UK's fastest growing investment platform businesses, trusted by everyone from professional financial advisers to first time investors. Today, over 723 . click apply for full job details

We're recruiting a Head of Information Security to support the Chief Information Security Officer in leading, coordinating and developing AJ Bell's Information Security capability as the business continues to grow. This is a key senior leadership role within the Information Security team, helping to ensure AJ Bell continues to protect its customers, systems, services and data while enabling secure business growth. Working closely with the CISO, you'll help translate the information security vision and strategy into clear delivery plans, coordinated priorities and measurable outcomes across the Information Security function. You'll play a central role in the day to day operational management of the Information Security leadership team, helping to ensure work is well prioritised, delivery is joined up, risks and issues are visible and the function continues to mature in line with business needs. You'll work closely with the Heads of Security Strategy and Architecture, Security Engineering, Security GRC and Security Operations, supporting them in delivering their objectives while ensuring dependencies, decisions and priorities are effectively managed across the team. You'll also act as a senior escalation point for cross functional security issues, delivery challenges and business priorities, helping to bring structure, pace and clarity to how the Information Security team operates. This role will enable the CISO to focus more time on strategic planning, executive engagement, external relationships and the longer term development of AJ Bell's security capability. About the role You will: Support the CISO in leading and developing AJ Bell's Information Security function, ensuring the team continues to protect the business and customers while enabling secure growth. Translate the CISO's strategic direction into clear priorities, delivery plans, governance routines and measurable outcomes across the Information Security leadership team. Provide day to day operational leadership across the Information Security function, helping to ensure activity is prioritised, coordinated and delivered effectively. Help ensure security activity across change, product security, engineering, GRC, IAM and security operations is joined up and aligned to business risk. Deputise for the CISO when required, including representing Information Security in senior meetings, governance forums, risk committees and business discussions. Act as a senior escalation point for cross functional security issues, delivery risks, prioritisation challenges and operational matters requiring leadership attention. Support the development, tracking and delivery of the Information Security strategy, roadmap and annual operating plan. Help maintain clear visibility of Information Security deliverables, risks, issues, decisions and dependencies across the function. Support the development of security MI, reporting and dashboards that clearly communicate progress, performance, security posture and areas requiring attention. Work with Information Security leadership to ensure risks, control gaps and delivery priorities are understood, owned and managed effectively. Help ensure the Information Security function operates with clear roles, accountabilities, governance and decision making processes. Support effective planning, budgeting, resource management and prioritisation across the Information Security team. Help coordinate responses to internal audit, external audit, regulatory engagement and senior management requests where they require input from multiple areas of Information Security. Work with the Head of Security GRC to ensure security risks, policy requirements, awareness activity and IAM priorities are appropriately governed and embedded. Work with the Head of Security Strategy and Architecture to ensure business and technology change is supported by clear security direction, pragmatic advice and appropriate design assurance. Work with the Head of Security Engineering to ensure security tooling and control improvements are prioritised, delivered and embedded effectively. Work with the Head of Security Operations to ensure operational security priorities, incident themes, vulnerability trends and supplier performance are visible and acted upon, without taking away the accountability of the Security Operations function. Support the development of a high performing Information Security leadership team, helping leaders manage priorities, develop their teams and deliver consistently. Promote a culture of ownership, accountability and continuous improvement across Information Security. Help improve the way the Information Security team works, including opportunities to use automation, AI, repeatable workflows and clearer governance to improve efficiency and consistency. Support the CISO in identifying future capability needs for the Information Security function and shaping plans to meet those needs. You will have: Strong experience working in a senior Information Security, Cyber Security, Technology Risk or related leadership role. Experience leading or coordinating multiple security disciplines, such as security architecture, product security, security engineering, GRC, IAM, security operations, incident response or vulnerability management. A strong understanding of information security risk management, security governance, control frameworks and operational security processes. Experience translating security strategy into practical delivery plans, priorities and measurable outcomes. The ability to lead through others, supporting senior managers and heads of function to deliver effectively. Strong organisational skills, with the ability to manage complex priorities, dependencies, risks and issues across multiple teams. Experience developing security MI, reporting, dashboards or governance packs for senior stakeholders. Strong stakeholder management skills, with the confidence to challenge constructively and influence decisions where security risk needs to be better understood or addressed. Excellent written and verbal communication skills, with the ability to explain complex security issues in clear business terms. Experience working with senior technology, risk, compliance, business and executive stakeholders. Good knowledge of recognised information security frameworks and standards such as ISO 27001, NIST, CIS or similar. Awareness of relevant regulatory and data protection requirements, such as GDPR, FCA and PRA expectations. Experience supporting audit, regulatory engagement, risk committees or senior management governance forums. Good understanding of modern technology environments, including cloud, digital platforms, DevOps, third party services and enterprise infrastructure. The ability to bring structure, pace and clarity to ambiguous or complex security challenges. A practical, delivery focused mindset, combined with the ability to contribute to longer term strategic planning. A collaborative and professional approach, with the credibility to build trusted relationships across Technology Services and the wider business. The ability to remain calm under pressure, make balanced decisions and help others focus on the right priorities. A strong commitment to developing people, improving ways of working and building a mature security culture. Experience in financial services, investment platforms, regulated environments or e commerce would be advantageous. Experience operating as a deputy to a CISO, Head of Information Security, Head of Cyber Security, Head of Technology Risk or similar senior leadership role would also be beneficial. Additional information This role would suit someone who is already operating as a senior security leader, head of information security, head of cyber security, technology risk leader, deputy CISO or security programme leader, and is ready to take on broader leadership responsibility across a growing Information Security function. You will be comfortable working with technical teams, business leaders and executive stakeholders, able to manage competing priorities and capable of stepping in for the CISO when needed. You'll bring structure, ownership and energy to the role, helping the Information Security leadership team turn strategy into delivery while continuing to mature and improve. This is not a role focused on owning a single security discipline. It is a broad leadership role designed to help the Information Security function operate effectively as one team. You'll need to be able to understand the work of each security area, ask the right questions, manage dependencies and ensure delivery remains aligned to business risk and strategic priorities. You will be a trusted partner to the CISO, providing the operational leadership, follow through and coordination needed to allow the CISO to focus on strategic planning, executive engagement and the longer term development of AJ Bell's security capability. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy to use solutions to suit people from all walks of life. We're one of the UK's fastest growing investment platform businesses, trusted by everyone from professional financial advisers to first time investors. Today, over 723 . click apply for full job details

Description Our Digital Future is a core Heathrow beacon, driving airport-wide transformation to become a digitally integrated, data led airport by 2031, delivering greater resilience, efficiency and growth. Delivered with Data and Tech, it underpins strategic and organisational change. The Senior Digital Strategy Manager, will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow's priorities, customer needs and rapid technological change. Responsibilities Stay informed on external trends in technology, data and AI, using insights to shape Heathrow's digital strategy Review and evolve the Digital Future vision, ensuring alignment with corporate strategy, priorities and KPIs Partner with business functions to define robust business cases for key digital products and services Co develop and maintain a 36 month strategic roadmap for Digital Transformation Support delivery by enabling effective tracking, reporting and realisation of financial and non financial benefits Lead governance activities including budgeting alignment, QBRs, regulatory inputs and senior stakeholder engagement Qualifications Experience defining and owning digital transformation strategy (industry, consultancy or both) Experience across large, asset intensive, engineering or complex operational environments Experience working in transformation functions alongside delivery focused teams Strong experience supporting programme reporting, particularly on realised outcomes Skilled in facilitation, leading cross seniority workshops to shape strategy Proven ability to support executive decision making and trade offs across digital priorities

About the Company JD Sports is currently embarking on an exciting phase of transformation, aimed at supporting our ambitious global expansion plans and sustaining our robust growth. As a leading name in retail sports fashion, JD Sports has successfully established a significant presence worldwide, resonating especially with a loyal customer base aged 16-24. Our strong relationships with top-tier brands like Nike and Adidas enhance our market standing, and we continue to bolster our global footprint with new store openings each week. Core to the JD Group strategy is bringing the best omnichannel experience possible to our customers, with ambitious agentic commerce plans. With such a young customer base, it's imperative we are at the forefront of this new sales channel. The Product function is at the heart of this effort, developing and delivering the roadmap to bring a seamless experience across all channels. Our philosophy is hypothesis-driven, and data-led, looking to empower the business to provide the best possible customer experience, and keep improving on that experience with every release. About the Role We are looking for a Senior Product Manager to join our Product Function. You will focus on creating, developing and executing our agentic commerce roadmap, strengthening JD Sports' leadership in this emerging field. There will be a high likelihood of a permanent role after the fixed term ends. You will be responsible for developing, launching and measuring the impact of new functionality for both on-site and off-site agentic experiences. In doing this, you will be at the heart of partnerships with some of the largest technology companies in the world, bringing the best possible experience to JD customers. You must be adept at spotting opportunities across the customer funnel, balancing new opportunities with execution of existing commitments. You will be expected to collaborate with the wider product and tech team, as well as commercial stakeholders on relevant areas, ensuring priorities are well understood and shared across teams and leadership. You will also be responsible for managing the relationships and budget for our partners and suppliers in the agentic domain. Key Responsibilities Product Vision and Roadmap Development: Define and articulate the vision for your Product, translating strategic business objectives into actionable plans. Prioritise roadmap according to value and effort, balancing short term wins with longer term scale. Drive innovation: Utilise extensive experience, and wider market knowledge to bring innovative solutions to business problems. Work with our Product Design & Research team to ensure solutions drive JD Group towards a best-in-class omnichannel offering. Stakeholder Engagement: Collaborate closely with the wider Product team, technical teams, and commercial stakeholders to ensure product features align with business needs, customer expectations, and Group strategy. Execution & delivery: Prioritise and manage the product backlog. Run sprints, manage requirements, refine user stories, ensure technical feasibility and ensure end-to-end delivery of features on time and to quality. Performance monitoring and experimentation: Use data analytics to assess the value and efficacy of digital features to make informed decisions and drive continuous improvement. Supplier management: Form strong collaborations with digital suppliers, ensuring JD is at the forefront of innovative releases while operating with robust commercial constructs and efficient spend. Agile Leadership: Champion Agile practices within the team, facilitating scrum meetings and ensuring an efficient iterative development process with clear reporting. Requirements Proven Experience: At least 3 years of experience as a Product Manager or similar role in a digital/ecommerce environment. Technical Proficiency: Strong understanding of AI and ecommerce technologies, Agile methodologies, and experience using tools such as JIRA and Confluence. Delivery track record: Proven ability to develop and deliver complex product development goals. Leadership Skills: Demonstrated ability to lead and motivate cross functional teams, driving collaboration, innovation and delivery. Customer-Centric Approach: Deep commitment to enhancing customer engagement through innovative digital experiences. Analytical Abilities: Exceptional analytical and problem solving skills, with a track record of data driven decision making.

Join Our Team as a Senior Product Manager at Beyond Sports! Salary banding: £61,860 - £83,190 depending on experience Hi, I'm Tony O'Connor, and I'm looking for a Senior Product Manager to join our team at Beyond Sports. Beyond Sports a Sports Tech company delivering a new way to experience sports. Our Emmy Award-winning platform powers real-time digital sports engagement for leagues, broadcasters, brands, and fans, from traditional media all the way to the Metaverse. As part of Sony's sports technologies, we're here to shake up the industry through data and entertainment. We're looking for an experienced product leader who is passionate about creating exceptional digital experiences and enjoys working at the intersection of sports, technology, and innovation. If you love turning big ideas into products used by millions of fans around the world, this could be a great fit for you. What Your Day Will Look Like As a Senior Product Manager at Beyond Sports, you'll act as the bridge between our clients, product teams, and business stakeholders. You'll work closely with our Heads of Pillar to shape the future of our products, helping define what we build, why we build it, and how we bring it to life. A large part of your role will involve working directly with clients to understand their goals, challenges, and opportunities. You'll translate those conversations into clear product strategies, actionable requirements, and delivery roadmaps that help our teams build products with real impact. You'll lead discovery and ideation activities, working closely with designers, engineers, QA specialists, researchers, and analysts to transform concepts into tangible products and features. Whether you're defining a new fan experience, improving an existing platform, or helping a client navigate product decisions, you'll be at the centre of the process. You'll also use data and insights to validate product direction, partnering with our Data Insights and Research teams to understand user behaviour, measure success, and identify opportunities for improvement. We believe great product decisions come from a balance of customer needs, business objectives, and evidence-based thinking. As one of our senior product leaders, you'll help mentor other members of the product and delivery teams, sharing your experience and helping raise the bar across the organisation. What We Value At Beyond Sports, we value curiosity, collaboration, and a genuine passion for building great products. You'll thrive in this role if you: Enjoy working directly with clients and building trusted relationships Can balance strategic thinking with hands on execution Love solving complex problems and bringing clarity to ambiguity Use data and customer insights to guide decision making Are comfortable influencing stakeholders at all levels of an organisation Enjoy collaborating across disciplines to deliver outstanding products Take ownership and drive initiatives from concept through to delivery Skills and Experience We're looking for someone who brings a strong product management background and enjoys operating in fast moving environments. Essential 5+ years of Product Management experience, ideally working on customer facing digital products Experience managing complex product ecosystems involving multiple platforms, stakeholders, and delivery teams Strong stakeholder management skills with experience influencing senior clients and decision makers Proven ability to define product strategy and translate vision into actionable roadmaps Experience leading discovery, ideation, and product definition activities Strong understanding of product prioritisation, trade offs, and value based decision making Excellent communication and storytelling skills Experience working closely with engineering, design, and delivery teams Nice to Have Experience working within sports, media, entertainment, or fan engagement products Familiarity with data and analytics driven product development Understanding of modern digital product delivery practices and agile methodologies A passion for sports and an appreciation of what makes great fan experiences Why Level Up Your Career at Beyond Sports Shape products used by millions of sports fans around the world Work with some of the biggest organisations in global sport Be part of a Sony company pushing the boundaries of sports technology Collaborate with talented teams across product, engineering, design, data, and research Influence product strategy and have a genuine impact on what we build Join a culture that values innovation, ownership, and continuous learning

Product Manager (x2) Manchester (Hybrid) £55k-£65k We're partnering with a fast-growing Manchester business that is rebuilding its product and technology capability from the ground up and hiring a Product Manager to lead one of its core product squads. You'll join a cross-functional squad responsible for customer-facing digital products used by millions of members across retail, rewards, and ecommerce style experiences. The business is investing heavily in product, engineering, AI tooling, and internal capability building, creating a real opportunity to shape product culture, delivery standards, and customer experience from an early stage. The role You'll own one of the UK product squads end-to-end, partnering closely with the Tech Lead and UX Designer while working directly with the CTO and wider business. This is a delivery first product environment. Discovery matters but shipping matters more. They want someone who can move quickly, make pragmatic decisions, run smart experiments, and measure success by what happens in production. What you'll be doing Owning the squad roadmap, backlog, priorities, and quarterly outcomes Shipping meaningful product improvements every sprint, with a strong focus on measurable customer and commercial impact Driving experimentation across activation, conversion, engagement, and retention metrics Working closely with Engineering, UX, Data, Marketing, CRM, and Commercial teams to ensure releases land effectively Partnering with the Tech Lead to make sensible trade offs around scope, speed, sequencing, and quality Use AI tooling to accelerate research, analysis, prototyping, and delivery workflows Providing clear communication into leadership around progress, blockers, risks, and priorities Contributing to the wider product practice as the company builds out multiple product squads What they're looking for 4+ years' experience in Product Management with a track record of shipping products and improving measurable outcomes A highly delivery oriented mindset with experience working in fast moving product teams Strong understanding of growth, funnels, experimentation, and A/B testing principles Commercial awareness and an ability to prioritise based on business impact Interest or experience using AI tooling within product workflows Experience within consumer facing or transactional digital products Strong communication skills with a low ego, collaborative approach Nice to have Background in retail, loyalty, fintech, marketplaces, or ecommerce environments Mobile app product experience Experience with analytics, experimentation, and personalisation platforms such as GA4, Firebase, FullStory, AB Tasty, or Bloomreach Exposure to OKR frameworks, Azure DevOps, or Jira What will you get out of it? Help shape a modern product culture focused on ownership, pace, experimentation, and outcomes Work directly with senior leadership and influence product direction from an early stage Direct access to leadership within a business investing heavily in its future product capability Alongside a strong overall package, you'll receive a salary somewhere between £55,000 - £65,000, bonus scheme, private healthcare, pension, hybrid working and discounted products and services.

J.P. Morgan Asset and Wealth Management - Digital and Data Transformation - Product Manager, Associate, Edinburgh JPMorgan Chase & Co is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. J.P. Morgan Asset & Wealth Management is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. J.P. Morgan Private Bank advises the world's wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time. Our team of specialists works seamlessly to help our clients achieve their financial goals and aspirations. We're proud to be named '2019 Best Private Bank for Ultra-High-Net-Worth Clients' by Euromoney: Egypt, France, Greece, Italy, Lebanon, Qatar, Spain, United Arab Emirates and UK. Our team As part of the International Private Bank (IPB) Digital & Data Transformation (DDT) organisation, the product team aims to re-design the end-to-end Operating model and tool set for our client facing teams, creating an omni channel digital experience for IPB clients and designing end-to-end journeys and supporting tool sets to bring the advisor, support teams, and client experience closer together. It is an exciting time to be transforming our business, and you will be one of the key leaders driving strategic change, helping to accelerate business growth and achieve efficiency goals globally. Job description The product team in Edinburgh is seeking a Product Manager to support elements of a strategic program within the International Private Bank (IPB); the candidate will collaborate with a global team strategising and implementing solutions across all IPB regions EMEA, Asia and LATAM. Through partnership with bankers, advisors, senior leaders, designers, and technologists, the Product Manager will help shape the product strategy and align priorities to ensure we are solving our internal partners and clients' biggest problems. As a Product Manager, you will be responsible for the product vision and strategies to come up with effective solutions to problems that are valuable (our users choose to use them), viable (the solution works for the business), usable (the users can figure out how to use them), and feasible (our engineers have the skills and technology to implement them). You will be required to quickly learn the constraints of our business from Servicing, Trading, Finance, Operations, Legal, Risk, and Compliance, among others, to succeed. The successful Product Manager must also contribute a deep knowledge of our users and the data about how they engage with our products, coupled with tracking of industry trends and the competitive landscape to provide wholesale Product expertise to the business. You will primarily partner with Technology and Design, but consistent engagement with Regional Business Leadership, Client Advisors, Client Service teams, Operations, Marketing, and Legal/Risk/Compliance stakeholders through the entire product management lifecycle will be necessary to ensure the business's needs and control requirements are met. Candidates should demonstrate extensive knowledge of product management and market trends. In addition, Candidates should have excellent communication skills, the ability to influence and negotiate, the ability to work as an individual contributor as well as a team, strong skills around the Agile framework, an equal appreciation of the discovery and execution process, and the ability to quantify delivery into success measures. Core Responsibilities Understands client needs. Invests in a deep understanding of the business opportunity, client needs, and competitive landscape to inform which initiatives and features to pursue. Participates in user experience research and integrates user feedback to uncover client needs, and to inform feature definition so that it is relevant and useful. Understands the product vision. Has a keen understanding of the product north star and participates in shaping the product vision. This will inform subsequent roadmap planning and feature prioritization. Understands data and analytics capabilities to evaluate the best fit solution for a given problem. Effectively assesses and implements enhancements to digital solutions, with a focus on infrastructure upgrades and integrating advanced features. Demonstrates experience in assessing AI-powered capabilities and workflow automation, whilst bearing the impact, effort, and cost trade-offs in mind. Experience with product management toolset. - including JIRA and Confluence. Understands and leads the product development lifecycle. Possesses a strong understanding of the product lifecycle from proof of concept and prototype testing to the release of the initial minimum viable product and subsequent feature enhancements. Ability to define requirements (in partnership with other teams), ensuring sprint inputs (e.g., designs and requirements) and outputs (e.g., tested code) are as envisioned, and providing direction and smart trade off decisions for the scrum team. Collaborates with other product and requirement owners and designers to deliver end-to-end product and experience. Partners with Technology to triage issues end-to-end until full resolution is achieved, then communicates issue resolution to appropriate parties and escalates issues as necessary to ensure proper response. Establishes approach to pilot/rollout of new capabilities. including objective/scope, communication, training/support, and feedback/metrics. Embodies true "client-obsession" with iterative feature improvements. Ability to identify and leverage user and product data to inform product feature improvements. This includes tracking key performance business metrics and analytics evaluation metrics, industry trends, and varying forms of client and internal feedback to shape our designs and product roadmap. Develops and maintains deep relationships with delivery partners. including senior leaders, Digital, Technology, Design, Operations, Client Service, and control functions across each region. Qualifications Must be a strong analytical person and effective communicator with a curious mindset and underlying passion for clients' needs. At least 3 years product management or related experience required, with proven history of delivery. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Experience in partnering with cross-functional, legal, risk, compliance, control teams at all levels to execute effectively in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Strong commitment to professional responsibilities, a degree of self-motivation suitable for a "start-up" team, and superior work ethic with adaptability to push beyond standard hours during busy periods to meet tight deadlines.

About the role Lead the end to end delivery of large scale initiatives and/or programmes of optimisation activity across one or more squads as well as ensuring delivery of small change and business as usual (BAU). The Lead Delivery Manager ensures delivery excellence, fosters a high performing delivery culture, and drives continuous improvement. A Senior Delivery Manager is able to manage complex, high risk products, and services. This role sits within our Digital Customer Experience (DCX) tribe. We are striving to create a world class customer experience across our Mobile and Web platforms. We are in control of building this exciting future and are looking for like minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that set The Very Group apart from other online retailers. Key Responsibilities Team Leadership and delivery Leads cross disciplinary teams (direct or matrix/internal/third parties) to deliver on time, to cost, with the right quality outcome for the customer. Facilitates squad ceremonies (e.g., stand ups, retrospectives, planning). Monitors and drives the overall progress and performance of their squads and initiatives. Track progress against sprint goals and delivery milestones. Establishes and manages delivery plans and roadmaps for their squads and initiatives. Ensures alignment between delivery plans and dependencies across squads. Collaborates with Product Managers and Business Analysts to refine and prioritise backlogs. Facilitates cross team collaboration and removes blockers. Ensures clear communication and transparency within their delivery teams. Acts as a strong leader and role model demonstrating an excellent delivery mindset and promoting a culture of accountability. Contributes to improving delivery capability across their squads and through their direct reports. Facilitates the delivery of high quality software regularly, repeatedly and predictably using a metric driven approach to continuous improvement. Monitors delivery metrics and optimises ways of working. Fosters a culture of continuous improvement and learning. Supports the Portfolio Manager in raising standards across delivery and implementing strategies to meet our delivery OKRs. Takes part in and supports community forums. Risk and issue management Proactively identifies and manages risks, issues, assumptions and dependencies that could impact their team's delivery and benefit realisation. Manages the escalation process to Portfolio Manager and ePMO. Planning & prioritisation Facilitates planning cycles across squads and contributes to QPP. Works with stakeholders to facilitate the prioritisation of work from a technical and product roadmap perspective. Governance Builds and manages the agreed governance structure across projects, small change and BAU in liaison with ePMO. Ensures all key stakeholders are held accountable for their part of the delivery. Ensures that all key decisions are documented and have the right level of sign off. Monitors and manages delivery performance, risks, and status. Ensures all work is managed in scope and any change requests are managed and impacts surfaced. Resource & Capacity Management Manages allocated squad and team capacity; aligns resourcing to priorities and optimises the allocation of resources. Identifies and resolves resource bottlenecks in liaison with the Portfolio Manager. Financial Management Manages budget allocations and tracks spend across their allocated squads and initiatives. Ensures that regular cost reviews are held ensuring that any issues are escalated. Supports the creation of business cases and benefits tracking. Acts to support decision making through provision of advice and information to senior management regarding investments and priorities. Stakeholder Engagement Engages regularly and builds productive relationships with senior leaders, Heads of Product, Heads of Tech, and delivery teams. Provides clear communication on progress, risks, and changes to the ePMO and business stakeholders. Change Management Supports effective transition of changes into BAU. Reporting & MI Provides regular initiative and roadmap updates ensuring risks are highlighted and mitigation plans are in place. Delivers accurate and timely reporting on KPIs and delivery metrics. About you The Lead Delivery Manager is an experienced delivery professional who role models excellent delivery practices. Proven ability to govern large, complex, and cross functional initiatives. Good commercial and financial acumen. Proficient in Agile delivery models. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. Bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitates discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies, including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Ability to coach and mentor delivery leads. Excellent conflict resolution skills. Knows how to optimise the delivery flow of teams, managing the pace and tempo. Fully understands the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect and be resilient. Some of our benefits Flexible, hybrid working model. Inclusive culture and environment. £6,500 flexible benefits allowance to suit your needs. 30 days holiday + bank holidays. LinkedIn learning access. Bonus potential (performance and business related). Up to 25% discount on Very.co.uk. Matched pension up to 6%. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're a Disability Confident Committed Employer and have nine brilliant colleague networks- including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

About us At Informed Solutions, we design, build and continually improve digital products and services to make public and private sector organisations work better for the people they serve. Our teams bring together user centred design, software engineering, data, AI, and delivery expertise to create services that are effective, inclusive, and innovative. We are looking for a Senior Product Manager to be embedded within our product team and help drive the success of our digital product portfolio, including our two flagship InformedDECISION and InformedINSIGHT products, alongside our growing suite of complementary products. As a multi Queen's Award for Innovation winning organisation, innovation lies at the heart of everything we do: we are passionate about delivering products that enable our customers to realise the benefits of the latest technologies and innovations, including AI, advanced analytics, and geospatial technologies. The Senior Product Manager will own product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client facing teams on go to market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market opportunity, client needs, commercial value and delivery feasibility. Translate insights from customers, users, market analysis and product performance into clear product visions, value propositions, roadmaps, backlogs and release plans. Shape investment and prioritisation decisions using data, market insights and sound judgement, ensuring effort is focused on the highest value opportunities. Contribute to strong product management practice across the product function, coaching others and contributing to standards, ways of working and community growth. Partner closely with Business Development and other client facing teams to support product positioning, go to market planning, and launch readiness. What You'll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues to shape pricing, packaging, and market approach, ensuring these reflect product strategy, customer need, and market opportunity. Develop and maintain compelling product visions and value propositions that clearly articulate the problems we solve, for whom, and the value our products deliver. Shape and manage product roadmaps that focus investment on the highest value capabilities, including those that drive adoption, retention, revenue growth, and competitive differentiation. Maintain and prioritise product backlogs with clear requirements, user stories, and acceptance criteria, ensuring teams are working on the most important problems. Identify and validate market opportunities for new products, features, and propositions, using customer insight, competitor analysis, and commercial evidence to inform product direction. Product Development, Delivery & Performance Lead product input to go to market planning for new products, major capabilities, and releases, working with Business Development and client facing teams to ensure launch readiness across proposition, messaging, internal enablement, and customer adoption. Translate strategy into actionable plans, helping teams understand priorities, trade offs, dependencies, and intended outcomes. Assess emerging technologies and industry developments with relevant colleagues, and incorporate them into product roadmaps where they create clear customer, market, or commercial value. Lead product discovery and validation activity, using research, experimentation and feedback to test assumptions, reduce risk, and identify the highest value opportunities. Work closely with engineering and delivery colleagues to ensure product development is realistic, transparent, and outcome focused. Evaluate the market, customer, and commercial impact of product releases and changes, using evidence to refine priorities, improve outcomes, and inform future investment decisions. Define, monitor, and act on product KPIs, using qualitative and quantitative evidence to evaluate success, inform prioritisation, and improve decision making. Support the ongoing operation and improvement of products, ensuring feedback, service data, and performance metrics are used to continuously improve user and business outcomes. Contribute to product growth and financial performance by working with leadership, finance, and commercial colleagues to understand revenue, cost, profitability, and the impact of pricing, packaging and investment decisions. Stakeholder, Market & Commercial Engagement Communicate product strategy, priorities, and progress clearly to a range of audiences, including senior leadership, delivery teams, and commercial stakeholders. Build strong relationships with customers, users, internal stakeholders, and partner organisations to ensure product direction is informed, credible, and collaborative. Maintain an evidence based understanding of market trends, competitor products, and emerging opportunities or threats. Facilitate effective decision making by bringing together insight, evidence and pragmatism to navigate ambiguity and competing priorities. Work with Business Development and senior stakeholders to shape and deliver go to market plans for new products, capabilities and releases, ensuring launch activity reflects product strategy, market demand, and commercial opportunity. Work with commercial and client facing colleagues to develop clear product positioning, messaging and value narratives that communicate differentiation, support customer engagement and strengthen commercial growth. Practice, Quality & Capability Contribute to the ongoing development of product management methods, governance, standards, and ways of working, using practical experience and industry awareness to support consistent, high quality product outcomes. Support best practice product thinking, user centred design, experimentation, prioritisation and evidence led decision making. Support the growth of Informed's product management discipline through coaching, knowledge sharing and community activity. What We're Looking For Essential Skills & Experience Proven experience as a Senior Product Manager working with innovative digital or SaaS style products, with responsibility for product strategy, roadmap, prioritisation, delivery, and bringing products or major capabilities successfully to market. Experience working in cross functional teams with engineering, design, and data specialists to deliver and improve digital products. Experience using market and customer insights and product performance data to shape priorities and make informed product decisions. Ability to define clear product visions, value propositions, roadmaps, and backlogs for innovative, new to market products. Experience shaping product positioning, value propositions, and go to market activity for digital products. Experience working closely with commercial, sales, business development or client facing teams to support launches, market adoption and product growth. Desirable Skills & Experience Experience in regulated, secure, or data intensive environments. A relevant domain, industry or product management accreditation or certification. Understanding of product financial management, including costs, margins, profitability and investment trade offs. Understanding of assurance, governance, accessibility, security or compliance expectations relevant to public sector or regulated digital products. Experience launching new digital products or major product capabilities into market. Experience scaling product adoption in B2B, enterprise or public sector environments. Why You'll Love Working Here Work on innovative tech for good digital products that create real value for organisations and the people they serve. Help shape and grow a product function that is central to our businesses' long term strategy and growth. Collaborate with passionate, talented multidisciplinary teams in an environment that values curiosity, innovation, and continuous improvement. Influence not just what we build, but how we think about product, market opportunity and sustainable growth. Access opportunities for professional development, progression and deeper involvement in shaping our product capability. Benefits InformedACADEMY - We offer excellent career development opportunities through our award winning personal and professional development programmes, including support with professional certifications. Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support. Hybrid working Private Health Care Cover Generous life assurance cover Gym Membership Monthly office lunch Onsite massage sessions 25 paid working days holiday per year plus bank holidays Sabbatical Leave Scheme Enhanced Maternity Leave and Pay . click apply for full job details

J.P. Morgan Asset and Wealth Management - Digital and Data Transformation - Product Manager, Associate, Edinburgh JPMorgan Chase & Co is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. J.P. Morgan Asset & Wealth Management is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. J.P. Morgan Private Bank advises the world's wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time. Our team of specialists works seamlessly to help our clients achieve their financial goals and aspirations. We're proud to be named '2019 Best Private Bank for Ultra-High-Net-Worth Clients' by Euromoney: Egypt, France, Greece, Italy, Lebanon, Qatar, Spain, United Arab Emirates and UK. Our team As part of the International Private Bank (IPB) Digital & Data Transformation (DDT) organisation, the product team aims to re-design the end-to-end Operating model and tool set for our client facing teams, creating an omni channel digital experience for IPB clients and designing end-to-end journeys and supporting tool sets to bring the advisor, support teams, and client experience closer together. It is an exciting time to be transforming our business, and you will be one of the key leaders driving strategic change, helping to accelerate business growth and achieve efficiency goals globally. Job description The product team in Edinburgh is seeking a Product Manager to support elements of a strategic program within the International Private Bank (IPB); the candidate will collaborate with a global team strategising and implementing solutions across all IPB regions EMEA, Asia and LATAM. Through partnership with bankers, advisors, senior leaders, designers, and technologists, the Product Manager will help shape the product strategy and align priorities to ensure we are solving our internal partners and clients' biggest problems. As a Product Manager, you will be responsible for the product vision and strategies to come up with effective solutions to problems that are valuable (our users choose to use them), viable (the solution works for the business), usable (the users can figure out how to use them), and feasible (our engineers have the skills and technology to implement them). You will be required to quickly learn the constraints of our business from Servicing, Trading, Finance, Operations, Legal, Risk, and Compliance, among others, to succeed. The successful Product Manager must also contribute a deep knowledge of our users and the data about how they engage with our products, coupled with tracking of industry trends and the competitive landscape to provide wholesale Product expertise to the business. You will primarily partner with Technology and Design, but consistent engagement with Regional Business Leadership, Client Advisors, Client Service teams, Operations, Marketing, and Legal/Risk/Compliance stakeholders through the entire product management lifecycle will be necessary to ensure the business's needs and control requirements are met. Candidates should demonstrate extensive knowledge of product management and market trends. In addition, Candidates should have excellent communication skills, the ability to influence and negotiate, the ability to work as an individual contributor as well as a team, strong skills around the Agile framework, an equal appreciation of the discovery and execution process, and the ability to quantify delivery into success measures. Core Responsibilities Understands client needs. Invests in a deep understanding of the business opportunity, client needs, and competitive landscape to inform which initiatives and features to pursue. Participates in user experience research and integrates user feedback to uncover client needs, and to inform feature definition so that it is relevant and useful. Understands the product vision. Has a keen understanding of the product north star and participates in shaping the product vision. This will inform subsequent roadmap planning and feature prioritization. Understands data and analytics capabilities to evaluate the best fit solution for a given problem. Effectively assesses and implements enhancements to digital solutions, with a focus on infrastructure upgrades and integrating advanced features. Demonstrates experience in assessing AI-powered capabilities and workflow automation, whilst bearing the impact, effort, and cost trade-offs in mind. Experience with product management toolset. - including JIRA and Confluence. Understands and leads the product development lifecycle. Possesses a strong understanding of the product lifecycle from proof of concept and prototype testing to the release of the initial minimum viable product and subsequent feature enhancements. Ability to define requirements (in partnership with other teams), ensuring sprint inputs (e.g., designs and requirements) and outputs (e.g., tested code) are as envisioned, and providing direction and smart trade off decisions for the scrum team. Collaborates with other product and requirement owners and designers to deliver end-to-end product and experience. Partners with Technology to triage issues end-to-end until full resolution is achieved, then communicates issue resolution to appropriate parties and escalates issues as necessary to ensure proper response. Establishes approach to pilot/rollout of new capabilities. including objective/scope, communication, training/support, and feedback/metrics. Embodies true "client-obsession" with iterative feature improvements. Ability to identify and leverage user and product data to inform product feature improvements. This includes tracking key performance business metrics and analytics evaluation metrics, industry trends, and varying forms of client and internal feedback to shape our designs and product roadmap. Develops and maintains deep relationships with delivery partners. including senior leaders, Digital, Technology, Design, Operations, Client Service, and control functions across each region. Qualifications Must be a strong analytical person and effective communicator with a curious mindset and underlying passion for clients' needs. At least 3 years product management or related experience required, with proven history of delivery. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Experience in partnering with cross-functional, legal, risk, compliance, control teams at all levels to execute effectively in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Strong commitment to professional responsibilities, a degree of self-motivation suitable for a "start-up" team, and superior work ethic with adaptability to push beyond standard hours during busy periods to meet tight deadlines.

Senior Product Manager for Global Web Products At Elanco (NYSE: ELAN) we lead innovation in animal health and are committed to creating a diverse, inclusive workplace that values new ways of thinking. This role drives the strategic vision, lifecycle management, and execution of our global digital ecosystem. Responsibilities Define and execute a cohesive global product strategy for the entire web estate, balancing the unique regulatory and commercial needs of Pet, Vet, Farm, and Corporate channels. Drive the evolution of a central web platform, ensuring it acts as a scalable, repeatable engine for localized brand sites, technical portals, and corporate hubs. Build, manage, and ruthlessly prioritize a multi quarter product backlog, translating fragmented global requests into a single, high impact roadmap. Serve as the global business owner and champion for our Headless CMS (Kontent.ai), establishing governance models, content modeling best practices, and taxonomy standards. Partner with engineering to leverage decoupled architecture to maximize site performance, Core Web Vitals, security, compliance, and SEO. Lead, inspire, and manage large, multi disciplinary engineering teams (front end, back end, QA, DevOps) across internal staff and system integration partners. Foster a high velocity, continuous delivery engineering culture and balance technical debt against net new feature delivery. Seamlessly collaborate with marketing, commercial operations, regulatory, and corporate affairs teams across North America, LATAM, EMEA, and APAC. Navigate complex matrixed environments to align diverse stakeholders-both corporate executives and regional managers-on common platform standards. Qualifications 7+ years of digital product management experience with at least 3+ years managing enterprise scale web applications or core platform products. Proven track record of managing high traffic web ecosystems across multiple geographies, languages, and strict regulatory environments. Demonstrated experience directing and influencing large engineering footprints (20+ developers) in an Agile/Scrum framework. Deep understanding of headless/JAMstack architectures, APIs, and modern front end frameworks. Hands on experience implementing or managing enterprise headless CMSs (Kontent.ai, Contentful, or Strapi). Familiarity with integrating web platforms with backend services, CDPs, CRM (e.g., Salesforce), and identity providers. Exceptional verbal and written communication skills, with the ability to translate complex architectural decisions into business value for non technical executives. Cultural awareness and flexibility to manage workflows and meetings across widely varied global time zones. Strong analytical mindset with the ability to define, track, and report on North Star metrics such as deployment velocity, engagement rates, conversion, and platform uptime. Travel: 0 10% Location: Hook, UK - Hybrid Work Environment. If you don't meet every requirement, we encourage you to apply. Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.

VP & General Manager LSWApplyremote type: Hybrid (8 days/month)locations: GBR - London, Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: R ROLE SUMMARY The Vice President (VP) of the Legal SoftWare BU (LSW) serves as a member of the LR Divisional Executive Team and is responsible for managing a full P&L pan-European software business operating across multiple European markets. The VP sets the vision, strategy, and operating plan to deliver profitable growth of our legal software solutions.This role leads LSW through a transformation from a multi product, country based operating model to a focused portfolio of three core product lines and a function led pan-European organization, while delivering profitable growth, innovation and operational excellence.The VP sets the vision, strategy and operating plan to accelerate growth, simplify execution and bring differentiated legal software solutions to market faster through the adoption of modern technology and AI enabled capabilities.This role is accountable for revenue growth, profitability, market expansion, and organizational effectiveness, while leading the business through continued digital, AI enabled, and operating model transformation.The GM serves as the BU owner of strategy and execution across Sales, Product, Marketing, Customer Success, Operations, and Regional Leadership, ensuring scalable growth, strong customer outcomes, and long term value creation. The role operates in a highly matrixed global environmentActivities of the VP include: general management of the business, creating vision, establishing business strategy, developing value proposition and overall product strategy for the Business Unit LSW; establishing standards and processes for LSW; overseeing and guiding the BU in the execution of company-wide strategies and tactics; leading the management team; driving growth and transformation, creating and maintaining a reliable system for measurement of business performance for all operations; directing budget development and administration; representing the BU in cross organizational activities; maintaining performance standards while working remotely; and representing WK within the industry.A critical aspect of the role is the ability to operate effectively within a complex matrix, partnering closely with DXG, GBS, HR, Finance, Legal and other corporate functions to deliver integrated, enterprise outcomes. ESSENTIAL DUTIES AND RESPONSABILITIES Business & P&L Leadership Own and deliver full P&L accountability, including revenue growth, margin expansion, cost discipline, and forecasting accuracy. Lead the transformation from a fragmented product and country model to three key products with clear ownership and accountability Define and execute a multi year growth strategy aligned with corporate objectives and regional market dynamics. Drive predictable, scalable growth across subscription, renewals, expansion, and new customer acquisition. Establish and monitor KPIs, dashboards, and operating rhythms to ensure transparency and accountability Growth, Go to Market & Commercial Excellence Lead end to end go to market strategy, including pricing, packaging, segmentation, and channel optimization to markets across Europe. Strengthen enterprise and mid market sales effectiveness through disciplined pipeline management and value based selling. Embed a strong customer first mindset, ensuring products, services and experiences are grounded in real customer needs and measurable outcomes Identify and capitalize on new growth, product, and partnership opportunities across European markets. Product, Technology & AI Enablement Partner closely with Product and Engineering leaders to shape a customer led innovation-driven product roadmap, including AI enabled capabilities. Accelerate speed to market, leveraging modern development practices, cloud platforms, data and AI to shorten innovation cycles Ensure high quality execution from concept to launch while balancing speed, scalability, security and regulatory compliance. Promote data driven decision making and responsible adoption of new technologies across the organization. Organizational & Operating Model Transformation Lead the evolution toward a function led pan-European operating model across markets. Act as a change leader, driving clarity, engagement and momentum through periods of structural and cultural transformation Clarify governance, decision rights, and accountability to increase speed, execution quality.and collaboration Drive continuous improvement in processes, cost structure, and organizational effectiveness. People, Culture & Leadership Build, inspire, and retain a high performing leadership team capable of operating at scale across Europe. Foster a culture of ownership, collaboration, inclusion, and growth mindset, aligned with company values. Develop future read-ready capabilities, succession plans and a diverse leadership pipeline. Demonstrate strong matrix leadership, influencing without authority and aligning diverse functional and regional stakeholders. External Representation & Stakeholder Management Serve as a senior ambassador of the company with customers, partners, regulators, and industry bodies.across Europe Strengthen the company's brand and reputation across European markets. Collaborate with global peers and corporate functions to advance enterprise priorities. Success Measures Sustainable revenue growth and market share expansion Gross margin and operating income improvement Customer retention, satisfaction, and net revenue expansion Successful execution of AI, product, and operating model initiatives Leadership bench strength and employee engagement. OTHER DUTIES Ensure seamless collaboration and integration with DXG, GBS, HR, Finance, Legal, Communications and other enterprise functions embracing them as integral partners of LSW success. Represent the BU in cross-organizational and enterprise initiatives. JOB QUALIFICATIONS Education Minimum: Bachelor's Degree (or local equivalent) in Business, Finance, Marketing, or related discipline. Preferred: Master's Degree in Business Administration or related discipline. Experience Required + 5+ years Senior leadership experience (GM/VP level), with full P&L ownership.in a software or technology enabled business + Demonstrated track record in enterprise or B2B software, preferably SaaS, + Proven success leading pan-European businesses with strong cultural awareness and sensitivity across multiple geographies. + Strong background in product strategy, commercialization and growth acceleration + Proven change leadership experience, including operating model and organization transformation + Demonstrated ability to lead cross functional teams spanning Sales, Product, Tech, Marketing, Operations and support functions. + Effective talent management including developing and acquiring professional level staff in different functional disciplines and locations Preferred + Experience leveraging AI, data, and modern technology platforms to drive innovation and growth. + Multilingual capabilities and deep European market understanding. Other Knowledge, Skill & Abilities Core competency requirements: P&L & Commercial Leadership Seasoned general manager with full P&L ownership, strong commercial judgment, and a proven ability to drive sustainable, profitable growth. Demonstrates disciplined financial management, pricing and portfolio optimization, and data driven decision making to balance short term performance with long term value creation. Enterprise Software & Technology Innovation Proven leader in B2B enterprise software with a strong SaaS mindset. Brings deep curiosity and practical application of modern technologies, including AI, data, and cloud platforms, to accelerate innovation and speed to market while maintaining quality, security, and regulatory rigor. Pan European Leadership & Cultural Fluency Experienced pan European executive with a track record of leading complex, multinational businesses across diverse markets. Demonstrates strong cultural awareness, adaptability, and the ability to unify teams across countries while respecting local customer, market, and regulatory nuances. Customer Centric Growth Mindset Highly customer focused leader who embeds customer outcomes into strategy, product innovation, and go to market execution. Consistently identifies growth opportunities through market expansion, product differentiation, and improved customer experience, fostering a culture of experimentation and continuous improvement. Change & Transformation Leadership Credible transformation leader with experience driving operating model, organizational, and product portfolio change at scale. Excels at leading through ambiguity, aligning stakeholders around a clear change narrative, and sustaining momentum through multi year transformation journeys. Matrix Leadership & Enterprise Collaboration Highly effective in complex, matrixed environments. Builds strong partnerships across corporate and functional teams (e.g., Product, Technology, DXG, GBS, HR, Finance) and prioritizes enterprise outcomes over silos. Influences without authority to drive alignment, execution speed, and collective success. Generale competency requirements: Forging purpose and vision + Leads with a strong, unifying vision that resonates across the organization. Able to look beyond short-term planning goals to connect to market trends and longer term customer needs + Demonstrates strong tech curiosity, the courage to act on innovation and an aptitude for fusing technology and novel ways of working to identify and leverage emerging opportunities + Systems thinker, able to quickly survey and understand complex and dynamic systems and connect dots within the organization and externally + Demonstrates strong communication skills . click apply for full job details

Description Lead and facilitate Executive Briefing Center (EBC) sessions and partner workshops - both regular cadence and ad-hoc - to drive base management best practices across channel partners Run internal country and account-level workshops to align teams on base management strategy and execution Provide hands on analytical and strategic support to country teams on partner specific base management challenges, with deeper involvement in priority markets Engage with worldwide and regional teams for best practice sharing and reporting Projects & Programs Develop and execute scalable approaches to grow base management across multiple accounts and geographies, including through investment vehicles where appropriate Support the integration of base management into existing programs and projects across Apple, working with cross functional teams such as Sales and Sales Finance Develop and maintain base management frameworks, playbooks, partner facing toolkits, and case study libraries to enable consistent execution across the region Define and set up frameworks to collect base data metrics across consumer channel partners Measure and report effectiveness of base marketing and personalized engagement program implementations Analyze data to interpret trends and patterns, providing insights and actions for new sales opportunities, business development activities, and customer experience optimization Develop dashboards and scorecards; provide regular program performance reporting Create and roll out A/B testing strategies, roadmaps, and plans with data analysis and insights Minimum Qualifications Proven experience in customer base management, CLM, CRM, or personalization roles, either leading the function in company or as a practice expert at a leading consultancy Experience in the telecom channel, working with carriers and large installed base customers Multi market or regional experience - this role operates across EMEIA and requires an understanding of scaling programs across diverse geographies Credibility with senior partner stakeholders, with the ability to influence commercial decisions and articulate a clear vision Strong presentation and workshop facilitation skills, comfortable leading sessions with both internal teams and external partners Hands on experience with data and analytics - measuring CLM/CRM/personalized engagement impact, planning and analyzing A/B experiments, and using data to drive decisions Preferred Qualifications Retail channel experience alongside telecom Experience at Apple or a comparable consumer technology company Track record of building frameworks, playbooks, or scalable programs that have been adopted across multiple markets Familiarity with the regulatory framework for base management related activities across European markets Equal Employment Opportunity Statement At Apple, we're not all the same, and that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. To create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Accessibility is a fundamental human right. We reflect that idea in everything here - our culture, our benefits, and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.