1830 jobs found

Slingshot AI Slingshot AI is the team behind Ash, the first AI designed for mental health. Our mission is to make support more accessible and help people change their lives in the ways they want. We're building a world-class team by empowering individuals with the autonomy, flexibility, and support they need to do their best work. We dream big, iterate fast, and care deeply. If that sounds like you, we'd love to hear from you. Our team spans machine learning, product, engineering, conversational design, clinical, growth, and operations, with offices in both New York City and London. We're a well-funded Series A company, having raised $93M from Andreessen Horowitz, Radical Ventures, Forerunner Ventures, plus top-tier tech investors involved in ElevenLabs, Captions, Shopify, Plaid, Notion, Canva, Twitch, Airtable, and many others. The role This is a chance to join a passionate team leveraging cutting-edge AI to improve mental health access globally. As a Senior Product Engineer, you will play a critical role in making Ash an even more engaging and effective product. You will work in a cross functional Product team containing traditional product, design, and software development expertise as well as machine learning/AI specialists. Your work will span the entire stack end-to-end, from developing new features in the app, to behind the scenes automations and integrations to make Ash a more powerful tool. As a core member of a small but highly skilled team, we expect you to act as an owner and to care passionately about delivering value to our users and ultimately to make people's lives better. We are looking for builders that care about the work being done and want to be part of shaping what Ash is, not just complete what's in a ticket. Our tech stack uses Dart/Flutter for the app, Kotlin for core backend services, Python for our ML work, Next.js/Typescript for internal tooling, as well as Rust for low level media streaming. We use gRPC and GCP (Kubernetes, Cloud Run) as our primary cloud provider. You're not required to be an expert in all of these tools, but we would like you to come with a learning mindset and to not be afraid of getting your hands dirty with whatever tool the job might require. About you: Thrive building mobile and web applications zero-to-one. Working with different technologies across the whole vertical, including frontend, databases, and any relevant infrastructure. Driven by building a world-class product with a world-class team, want to own what you build, and you're comfortable building and throwing away code. Strong software engineering experience in multiple general-purpose programming languages and with modern technologies and architectures. Experience working in a fast paced environment, working at lightning speed to ship fast. Self starter and a keen learner with an ability to pick up new tools, languages, and concepts on the job. We don't need you to be a Machine Learning Engineer, but having an interest in AI helps! Key responsibilities: Collaborate within our core Engineering team, Product Manager and Designer to quickly design, build, and launch new features in our app, taking ownership of the whole stack. We encourage everyone to be comfortable working in all parts of our stack, which includes the app (Dart/Flutter), internal tooling (Next.js/TypeScript), and ML scripts for evaluation, data processing, and model training (Python). Elevate user experience by continually refining app reliability, performance, and polish. Rapidly investigate, diagnose, and resolve bugs to ensure product stability. Taking initiative to independently prototype new features based on customer feedback and your own product intuitions. What we offer: A chance to join a passionate tight-knit team working on something to change the world Competitive compensation (top of personal market) Travel between our NYC / London offices Usual startup perks like free lunch and coffee in office + generous learning budget We cover your personal therapy

Job Description As a Data Engineer, you will play a key role in creating, migrating, and maintaining regulatory reporting systems on Google Cloud Platform (GCP). The Regulatory Data team is a crucial function of the Data Engineering department, responsible for building and maintaining near real-time and batch reporting systems to fulfil regulatory requirements. The team utilises complex Business logic to transform internal data models into those required by industry regulators and third parties. Using your passion for delivering innovative solutions you will support our continued migration from on-premise SQL Server systems to GCP as the team creates new GCP reporting systems. You will support this migration while also developing new cloud-native solutions and exploring AI-driven development and automation to improve efficiency, consistency and reliability across the team's processes. Qualifications Experience with Google BigQuery. SQL development experience, with the ability to write complex queries, stored procedures, and performance-tune data-intensive workloads. Familiarity with GCP services such as Cloud Storage, Cloud Functions, Pub/Sub, or Cloud Composer. Experience with data pipeline development (ETL/ELT) and orchestration tooling. Exposure to Infrastructure as Code such as Terraform, and CI/CD pipelines such as Git, GitLab. Methodical, with high attention to detail and the ability to break down complex requirements into simple solutions. Interest in AI-assisted development tooling, such as Claude Code. Ability to work to deadlines in a fast-paced, reactive environment. SQL Server experience to support legacy systems during migration. Additional Information Developing and maintaining regulatory data submission systems, both existing on-premise and new cloud-based solutions in GCP/BigQuery. Building and maintaining automated data pipelines for ingestion, transformation, and loading of regulatory data. Supporting the migration of legacy SQL Server solutions to BigQuery, working closely with seniors and technical leads on architecture and data modelling. Implementing data validation, monitoring, and alerting to ensure accuracy, consistency, and reliability of regulatory submissions. Leveraging AI tooling, such as Claude Code, and contributing to the team's automation strategies to reduce manual effort and improve quality. Participating in code reviews and adhere to departmental standards and the development process. Conducting QA to ensure solutions are accurate, efficient, and performant. Creating and maintaining relevant documentation. Collaborating with other team members to deliver high-quality solutions within required timeframes. At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don't hesitate to reach out.

Working pattern: Full-time, Part-time, Flexible Working Job summary As a Principal Developer, you will be a senior technical authority within our defence technology community, shaping how software is designed, built, and sustained across defence services. You will provide strategic technical leadership, influencing engineering direction and ensuring that modern, secure, and sustainable development practices are embedded. You will play a key role in setting the technical vision for software engineering within defence, helping to establish a strong and consistent engineering culture. Working across delivery teams and stakeholders, you will help ensure that solutions are robust, scalable, and aligned to both user needs and the wider defence technology landscape. This role requires deep technical expertise alongside the ability to influence at scale. As a Principal Developer, you will contribute to decisions that shape platforms, patterns, and approaches, supporting the delivery of applications and services that are critical to national security. In a rapidly changing landscape, we require experienced and flexible individuals who can work in a close-knit team to use their multi-disciplinary skills to collaborate, problem-solve, and deliver within a highly assured private cloud infrastructure environment. This is a capability focussed team, working on unique and highly specialised data and insight solutions within a modern secure facility, contributing to capabilities of national significance. For more information on the benefits of working for UKHO and the Civil Service, please see the attached candidate pack. As a Trading Fund of the Ministry of Defence, the UKHO works hand in glove with uniformed colleagues from across the Royal Navy and other allied Defence organisations to ensure the timely and accurate provision of mission critical data at the point of need. Responsibilities Supporting the defence development team in solving technical issues Provide expert technical guidance to defence related development teams, resolving complex or high risk technical issues, act as the escalation point and ensure that solutions are effective, sustainable and in line with our technical direction. Defining and Implementing engineering standards Lead the definition and adoption of engineering standards across the defence teams, ensuring consistency, quality and security in software delivery. Support teams to deliver these in everyday development practices. Working with business users to translate a user need into a design Work with business users and stakeholders to understand user needs and operational requirements. Translate these into clear, high level technical designs that balance user outcomes, technical constraints, and defence requirements. Working with other Principal Developers on a technology choice Work with peers to assess and agree technology choices across defence services. Ensure decisions are aligned with wider technical strategy and support long term sustainability. Reviewing code/designs from within the defence area Review software code and technical designs to ensure they meet quality, security, and engineering standards. Provide constructive feedback to improve consistency, reduce risk, and support continuous improvement. Mentoring teams on best practice Mentor and coach development teams on modern engineering best practices. Support capability growth across defence by sharing knowledge, encouraging effective ways of working, and fostering a strong engineering culture. Person specification Practical coding experience in .NET and awareness of Python Wide range of development experience Practical experience of leadership of technical teams Up to date knowledge of modern engineering technology and tools Benefits Alongside your salary of £61,605, UK Hydrographic Office contributes £17,846 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Senior Cloud Security Operations Analyst Pega is The Enterprise Transformation Company that helps organizations build for change with enterprise AI decisioning and workflow automation. We offer a commercial SaaS version of our industry leading platform to our global clients. Pega was recently recognized as one of the "Top 10 Tech Winners For The AI Revolution" by industry analysts and has joined the S&P MidCap 400. Our Cloud Security Operations Center (CSOC) protects Pega's commercial cloud assets and offerings through monitoring, detection, and incident response. Picture Yourself at Pega: As a Senior Cloud Security Operations Analyst, you will play a critical role in ensuring the confidentiality, integrity, and availability of Pega's cloud infrastructure. You will continuously monitor and protect global cloud security operations, and actively participate in incident response. You will collaborate with cross functional teams-security analysts, threat detection engineers, vulnerability analysts, security engineers, system administrators, and developers-to proactively identify security risks and vulnerabilities. What You'll Do at Pega: Daily: Perform security monitoring of Pega Cloud commercial environments using multiple tools and dashboards, including our SIEM platform. Investigate indicators of compromise (IOCs) to protect Pega Cloud and our clients from unauthorized or malicious activity. Contribute to incident response activities: identify, contain, eradicate, recover, and learn. Develop standard operating procedures (SOPs) and policy for CSOC detection and analysis tools. Create playbooks for analysts to investigate high confidence and anomalous activity. Occasionally: Perform threat hunts to identify attacker presence that may have evaded existing detection mechanisms. Assist the threat detection team in developing high confidence Splunk notables for known and emerging threats. Develop dashboards, reports, and non alert content to maintain situational awareness of Pega Cloud's security posture. Enhance security incident response plans (IRPs), conduct thorough investigations, and recommend remediation measures. Who You Are: You have an insatiable curiosity and inborn tenacity for deterring, detecting, and defending against bad actors. You have deep experience in the information security industry, including: SANS, Offensive Security, or other top tier certifications focused on analysis, detection, and incident response. Industry recognition for identifying security gaps to secure applications or products. What You've Accomplished: 4+ years of industry relevant experience with a demonstrated knowledge of cloud architecture, infrastructure, services, threats, and mitigations. 3+ years in operational SIEM roles, focusing on analysis, investigations, and incident response, particularly with Splunk Enterprise Security and Google Chronicle/SecOps. 3+ years of operational experience with EDR/XDR platforms and related analysis and response techniques. 2+ years of operational cloud security experience-preferably AWS and/or GCP-covering logs such as CloudTrail, Cloud Audit, GuardDuty, Security Command Center, VPCFlow, and WAF. Strong understanding of UK cybersecurity and data protection laws (e.g., GDPR, UKCE). Solid foundational knowledge of computer, OS (Linux/Windows), and network architecture concepts. Excellent verbal and written communication skills, including poise in high pressure situations. Proven ability to work in a team environment and foster a healthy, productive culture. It Would be Nice If You Also Have: Knowledge of the MITRE ATT&CK framework and the cloud matrix, and ability to map detections to it. Familiarity with the OWASP Top 10 vulnerabilities and best practices. Experience developing SOPs, incident response plans, runbooks/playbooks, and security operations policies. Experience with Python, Linux shell/bash, and PowerShell scripting. Pega Offers You: A robust global benefits program, competitive pay, bonus incentives, and employee equity. An innovative, inclusive, agile, flexible, and fun work environment with growth opportunities. Access to cutting edge technologies and training resources for continuous learning. A culture of collaboration, innovation, and work life balance; participation in team building activities and inclusive meetings. Remote work flexibility when needed. Recognition as a Gartner Analyst acclaimed technology leader. Additional Information Base salary range for this role is GBP annually. The role may also be eligible for annual bonus or commission, as well as other benefits and incentives. Final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions. Job ID: 23576 AI in Action - Responsible Use of AI in Recruitment Pega embraces responsible use of artificial intelligence in recruitment. We encourage thoughtful and ethical AI adoption that supports people, not replace them. AI enabled tools may assist us by providing insights and operational support. All hiring decisions are made by human review and judgment. You may request human review, additional information, or raise questions about how such tools are used. Culture At Pega, we foster an environment where people feel valued and empowered. We encourage candidates from all backgrounds and focus on the core competencies and mindset needed to thrive. Equal Opportunity Employer We do not discriminate in employment practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other protected category. Export Compliance For positions requiring access to technical data subject to export control regulations, we may need to obtain export license approval from U.S. Government and EU Authorities for certain individuals. Accommodations If you require reasonable accommodations under the Americans with Disabilities Act (U.S. only) or comparable regional regulations, please contact us or phone 1-888 PEGA NOW for U.S. candidates or address 225 Wyman Street, Waltham, MA 02451 ATTN: Benefits. Legal Statements Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice Employee Polygraph Protection Act Rights

Project Manager Job Description Department Delivery Services Reports To Senior Project Manager Work Location Chorley - Hybrid Hours of Work 37.5 Position Type Full-Time Rate Type Salary Grade 4 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: Everyone is equally valued and understands their contribution, We all feel we're driving forward the best versions of ourselves, We feel equipped to do our jobs and understand why it's important, We feel empowered to do our best, We utilise best practices with our tools and our processes, We put the customer at the heart of what we do, We understand the value of continuous improvement and are always questioning 'could we do better?' The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. ESG projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Project Manager is accountable for a wide range of projects from small, medium to large scale projects that sit within a programme's / sub portfolio in various phases of the lifecycle from pipeline to post go live support. While this position is full time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITES The Project Manager is responsible for: Deliver projects within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets. Ensure projects are delivered as efficiently and effectively as possible, with a focus on project closure and handover to BAU. The delivery of all projects within their remit to agreed targets. For engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening. For engaging with the pre sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood. Working with Account Managers and / or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. Producing regular status reports including financial reporting and tracking Identifying, managing and escalating project level risks, issues and dependencies that need close attention and action. Promoting the sharing of lessons learned across the Projects team and beyond. The creation all relevant project related documentation including Statements of Work (SOWs), Project Initiation Documents (PID's) etc. Responsible for establishing trusted client relationships, working with Account Managers and Service Delivery Managers where necessary, to ensure a holistic, effective, and client centric customer stakeholder management and communication approach. Responsible for building collaborative working relationships at various levels of within the internal ESG organisation, engaging with internal teams (e.g., engineering, operations etc.) to plan a successful delivery of committed projects to meet contractual obligations, whilst supporting them resolve risks and issues that may prevent this from happening. Responsible for working in conjunction with the pre sales, finance, and internal teams to ensure projects are correctly scoped, planned, sized, and costed where required Responsible for working in conjunction with the wider Delivery Services Team (Consultants, Application Support and Cloud and Technicians Support) to support a sucessful delivery. Responsible for working closely with the Portfolio Support Office (PSO) to ensure standards are understood and adhered to. To serve as a member of the Delivery Services Team demonstrating the key values of Excellence, Passion, Integrity, and Collaboration ABOUT YOU Experience: 2+ years' experience in commercial IT software projects at a minimum of a Project Management role IT software experience in a delivery capacity Experience of the full IT software development lifecycle Experience of projects into commercial organisations Commercial experience of the delivery of projects, with pre canned products & services Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at project level Experience of owning and running projects budgets c£200k / c100 man days of work Previous experience in the Energy Industry is highly desirable IT delivery of end to end projects through full SDLC End to end Project lifecycle planning, implementation and governance including reporting & financial management. INT/EXT Stakeholder management & reporting inc. matrix management Differing project types, sizes & delivery in differing methodologies Management of Project Documentation & Control from Initiation to Closure RAID Management Team Management & Mentoring Education: Project Management certification (min Foundation, desirable Practitioner) i.e., PRINCE 2, PMI, AMP - PMQ/PPQ You will be: An experienced Project Manager used to running projects at different sizes and scales Customer facing Commercially aware Hard working and dedicated Tenacious & self-motivated Well organised, thorough Committed to a professional attitude at all times Knowledgeable in both Agile and Waterfall delivery methodologies A completer finisher Hands on Highly organised Able to communicate in a clear and concise way Excellent time and task management capability Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website

The Business Analyst is a strategic business partner to the commercial leadership team, sitting at the intersection of business and technology. You will design and build the operational infrastructure that drives predictable, scalable revenue growth, with a particular focus on data, automation and AI-enabled systems. This is a hands on, junior to mid technical role for someone who enjoys building things, connecting tools and turning messy data into clear, usable insight. You will own commercial analytics, forecasting and the core commercial systems, whilst driving data informed decision making across Sales, Marketing and Customer Success. A significant portion of the role involves working with product usage and adoption data, partnering closely with Engineering and Product to connect customer behaviour, feature adoption and platform health to commercial outcomes. You will use AI tools (Claude, coding assistants and others) to rapidly prototype, automate and deploy business processes, dashboards and lightweight internal applications. A core expectation is to champion an AI first approach: using automation and emerging tools not just to make existing processes more efficient, but to help the organisation re imagine how we work. Key Responsibilities Revenue Strategy & Insight Deliver clean, reliable data and analysis on NRR, GRR, logo retention, expansion and churn, enabling commercial leaders to turn metrics into actionable strategy. Partner with Sales, Marketing and Existing Business teams to identify growth levers, segment trends and operational bottlenecks across the customer lifecycle. Analyse cohort behaviour, product adoption and revenue drivers, surfacing leading indicators that allow teams to act proactively. Translate complex datasets into clear narratives, dashboards and recommendations for senior stakeholders and the board. Revenue Operations, Process & Systems Act as commercial data and systems owner: define data models, governance, definitions and quality standards across Salesforce and associated tools. Design scalable workflows, playbooks and operating rhythms that support continuous growth, with an emphasis on automation over manual process. Drive Salesforce excellence where needed (structure, hygiene, automation), while recognising that Salesforce is one component of a broader AI centred stack. Build and maintain executive level dashboards (e.g. in QuickSight or similar) that provide real time visibility into pipeline health, forecast accuracy and business performance. Lead cross functional initiatives to improve commercial efficiency, reduce friction and accelerate revenue velocity, using AI and lightweight applications to connect systems. AI, Automation & Internal Tools Own and evolve the commercial tech stack (Salesforce and other tools), with a growing focus on AI connectivity, automation and "glue" systems that join data and workflows together. Use AI coding assistants and Claude to build small internal applications, scripts and dashboards (for example, tools to host and serve dashboards or automate data pipelines). Prototype and deploy AI enabled workflows for the commercial teams, such as transcript analysis, SDR enablement and campaign insights. Ensure seamless data flow between commercial systems, Finance and product/usage data systems. Stakeholder Management & Enablement Operate as a trusted advisor to the COO, CCO and commercial leadership, providing pragmatic, data grounded recommendations. Work closely with leaders such as the VP,Sales, VP, Customer and VP,Marketing to understand their questions, then design data and tooling that answers them. Support onboarding and enablement of commercial team members on systems, dashboards and AI enabled ways of working. Build strong cross functional relationships, influencing without authority to drive alignment and execution across Commercial, Product, Engineering and Finance. Essential 3-5 years' experience in Business Analysis, Data/Commercial Analysis, Product Analytics, Strategy, Operations or Software Engineering, ideally with exposure to commercial or revenue facing functions. Advanced analytical skills: expert level Excel/Google Sheets and strong capability in SQL and/or a BI tool (e.g. QuickSight, Looker, Tableau, Power BI). Confident working with APIs, databases and modern data stacks (e.g. PostgreSQL, MongoDB, cloud data stores), and comfortable learning new tools quickly. Comfortable working with product usage and adoption data, collaborating with Engineering and Product to analyse behaviour and inform commercial strategy. Demonstrable experience using AI tools (e.g. Claude, GitHub Copilot or similar) to accelerate analysis, build small applications or automate workflows. Proven ability to design processes, frameworks and documentation that drive operational excellence and can be owned by business teams once implemented. Excellent stakeholder management: confident communicating with senior leadership and cross-functional teams Structured problem solver with strong attention to detail and commercial pragmatism Desirable Background as a junior or mid level software developer or data engineer who enjoys business problems more than pure software engineering. Experience with AWS QuickSight or similar cloud based BI platforms. Experience working in legal tech, professional services software or complex B2B sales environments Exposure to AI enabled tools for data analysis, automation or insight generation Strong understanding of B2B SaaS business models and key commercial metrics (NRR, GRR, CAC, LTV, pipeline dynamics) What we offer you Competitive salary (depending on experience) 25 days holiday per year (plus public holidays). Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST. Personal Learning & Development budget. Enhanced parental leave policies so you can spend more time with your family. Lots of opportunities for accelerated professional development and career progression. Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale ups. A warm, genuinely collaborative culture and an awesome team; and Regular socials. Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team, and are constantly looking for ways to improve our processes to help us do that.

The role As Helsing's IT Support Lead, you will own the day to day delivery, performance, and experience of IT support across our European offices. You'll lead a distributed team of IT Support staff covering on site, on call, and triage responsibilities, making sure every Helsing employee gets fast, high quality help, and that every ticket improves our service the next time around. You will be hands on with Jira Service Management, fluent in using data to drive decisions, and an early adopter of AI agents and automation to scale the team's impact without scaling headcount linearly. You'll set the standard for what great internal IT feels like at Helsing for both the staff we support and the IT engineers doing the supporting directly enabling the engineers, AI specialists, and program managers building capabilities that protect our democracies. The day to day Own the daily operating rhythm of IT Support: ticket prioritisation, queue health, SLAs, and ensuring the right issues are being worked on by the right people at the right time. Lead, coach, and develop a distributed team of IT Support Engineers across the UK and Germany, including on site staff, triage, and on call rotations. Design and manage rotas; on call, triage, and site coverage. Balancing fairness, coverage, and team wellbeing across multiple offices and time zones. Own IT's Jira Service Management as a product: queues, request types, workflows, automation rules, SLAs, forms, customer portals, and reporting. Define, maintain, and continuously improve escalation paths between L1/L2/L3 support, IT Engineering, Security, and external vendors, including clear ownership, response expectations, and communication standards during major incidents. Build and own the IT Support performance reporting layer: dashboards, KPIs (CSAT, time to resolution, first contact resolution, backlog age, escalation rates), trend analysis, and regular reporting to IT leadership and the wider business. Identify and deploy AI agents and automation (within Jira, M365, and our wider toolchain) to deflect repetitive tickets, accelerate triage, draft responses, and surface insights from ticket data. Continuously raise the bar on the end user support experience. Clear comms, fast resolutions, great self service, and a polished, consistent feel across every interaction. Equally raise the bar on the IT staff experience. Better tooling, clearer runbooks, sensible on call load, meaningful career growth, and protection from avoidable toil. Partner with IT Engineering to turn recurring issues into permanent fixes and with Security to ensure support processes meet our compliance and audit obligations. Own and evolve our internal IT knowledge base, runbooks, and self service content. You should apply if you Have 5+ years of experience in IT Support, including 2+ years leading or managing a support team in a fast paced environment. Are highly proficient with Jira Service Management, comfortable designing workflows, automations, SLAs, queues, and reporting, not just using them. Have a strong, demonstrable track record of running support as a data driven function, defining the right KPIs, building dashboards, and using metrics to drive real operational improvements. Have hands on experience deploying AI agents, chatbots, or automation to improve ticket deflection, triage, or response quality. Have managed rotas across on call, triage, and on site responsibilities, ideally across multiple locations or time zones. Have designed and operated clear escalation processes, including major incident handling and cross team coordination. Bring a customer first mindset paired with strong operational discipline - you care equally about user experience and team health. Are a strong communicator who can translate between end users, IT engineers, security, and senior leadership. Your personal values match ours: ownership, initiative, dedication to mission, speed, and inclusiveness. Feel strongly about the right of democracies to defend their sovereignty through the fielding of capabilities that bolster deterrence and decisive action. Nice to Have Experience administering Jira Service Management at scale, including integrations with Slack, M365, identity providers, and MDM tooling. Experience with AI tooling such as Atlassian Intelligence, Microsoft Copilot, or custom LLM based agents in a support context. Familiarity with ITIL or similar service management frameworks - used pragmatically, not dogmatically. Hands on background supporting macOS, Windows, iOS, M365 (Entra ID, Exchange, SharePoint), and MDM tools like Intune, Jamf, or JumpCloud. Experience working in a regulated environment (defence, government, finance) with associated audit and compliance requirements. Experience scaling an IT Support function inside a fast growing engineering organisation. Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and VSOP options Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regular company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work A hands on onboarding program (affectionately labelled "Infraduction"), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI). These are the core benefits across all locations, there may be additional benefits in certain locations. Equal Opportunity Employer Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.

Engineering London England, United Kingdom Job Description UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes. RELOCATION ASSISTANCE: No relocation assistance available. TRAVEL: Yes, 10 of the Time. WHAT'S YOUR POSSIBLE? At Northrop Grumman UK, you are part of a team driving innovation where it matters most - solving tomorrow's challenges and shaping the technology solutions of the future. It's what we call Defining Possible. This mindset goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. The Opportunity: This is more than just a job; it's a mission. As a Senior Cloud Solutions Engineer, you will play a key role within our Infrastructure Team, supporting customers on their journey to refactor, replatform and rehost mission critical systems into AWS. You will enable transformation through Infrastructure as Code and DevSecOps practices, improving system reliability, reducing cost and enhancing agility. You'll work with a wide range of technologies and environments, supporting national security missions and contributing to cutting edge cloud engineering at scale. "Life as a Cloud Engineer is an exceptionally rewarding role where no two days are the same. The variety keeps the role fresh, and I always finish each day feeling like I've learnt something new." - Kris, Lead Cloud Solutions Engineer, National Security Solutions Role Responsibilities Design, build and maintain AWS and hybrid cloud systems. Administer Linux and Windows based environments. Maintain and troubleshoot IP networking across cloud and hybrid systems. Automate deployment, operation and maintenance tasks using Infrastructure as Code and configuration management tools. Continuously expand your own skills, maintaining and enhancing relevant certifications. Candidate Requirements Essential: Bachelor's degree in Computer Science or equivalent relevant experience. Essential: AWS certification at Practitioner or Associate level, with experience designing and deploying cloud solutions. Essential: Experience administering Linux and Windows operating systems in large corporate environments. Essential: Strong understanding of IPv4 networking, including subnetting and routing. Essential: Experience automating tasks using Ansible, Bash, PowerShell, Puppet or Python. Preferred: Experience working across high classification systems or in national security environments. Preferred: Exposure to DevSecOps practices and Infrastructure as Code tooling. Security Clearance Due to the nature of this role, you must be a UK national. You must be able to obtain and maintain the highest level of UK Government security clearance. Benefits Flexible and hybrid working options Optional compressed fortnight Private healthcare Cash health plan Holiday buy and sell programme Career development and training Performance bonuses Company Commitment Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.

Staines, United Kingdom Posted on 22/05/2026 We are currently seeking an experienced Senior Data Engineer / Architect to support the design of the WebCAF database, risk reporting tools, and integration services within a major digital transformation programme. Job Summary We are looking for an experienced Senior Technical Architect with strong expertise in GDS (Global Distribution Systems) and enterprise application architecture. The ideal candidate will be responsible for designing scalable technology solutions, leading architecture discussions, and driving digital transformation initiatives within the travel domain. The candidate should possess deep knowledge of travel technologies, airline/reservation systems, API integrations, and modern cloud-based architectures. Key Responsibilities Design and implement scalable, secure, and high-performance enterprise solutions. Lead architecture and technical design discussions across multiple projects. Work closely with business stakeholders, product teams, and engineering teams to define technical roadmaps. Drive integration strategies with GDS platforms such as Sabre, Amadeus, Galileo, or Travelport. Define architecture standards, best practices, and governance processes. Review system performance, scalability, and security aspects of applications. Mentor development teams and provide technical leadership throughout the SDLC. Collaborate with DevOps and cloud teams for deployment and infrastructure optimization. Evaluate emerging technologies and recommend suitable solutions aligned with business goals. Support pre sales activities, solution estimations, and technical proposals when required. Required Skills Strong experience in enterprise architecture and solution design. Hands on experience with GDS platforms: Sabre, Amadeus, Travelport. Expertise in API architecture, microservices, and distributed systems. Strong knowledge of cloud platforms such as AWS, Azure, or GCP. Experience with Java/.NET-based enterprise applications. Knowledge of containerization technologies like Docker and Kubernetes. Strong understanding of CI/CD pipelines and DevOps practices. Experience with integration frameworks, REST/SOAP APIs, and middleware technologies. Excellent problem solving and stakeholder management skills. Preferred Qualifications Experience in the travel, hospitality, or airline domain. TOGAF or cloud certifications preferred. Exposure to Agile/Scrum methodologies. Strong communication and leadership abilities. Education Bachelor's or Master's degree in Computer Science, Information Technology, or related field. Benefits Opportunity to work on large scale enterprise transformation projects. Collaborative and innovation driven work environment. Career growth and leadership opportunities. Competitive compensation and benefits. Diversity & Inclusion At Scrumconnect Consulting, we are committed to building an inclusive workplace where diversity is valued and everyone is empowered to succeed. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and we are dedicated to fostering a culture of equality, respect, and collaboration.

Azure Cloud Engineer Application Deadline: 5 June 2026 Department: Information Technology Employment Type: Permanent - Full Time Location: Leeds Office Reporting To: Group Operations & Architecture Manager Description An opportunity has arisen to recruit an Azure Cloud Engineer to join our IT team from our Leeds office, who will be responsible for leading the design, implementation, and ongoing operation of the organisation's Microsoft Azure environment, with a strong emphasis on cloud governance, landing zone architecture, and operational excellence. This role is primarily focused on establishing and maturing a secure, scalable, and well governed Azure platform, including the design and implementation of a cloud landing zone aligned with best practices. The role will also play a key part in integrating acquired businesses into the Azure tenant, and in migrating workloads from on-premises VMware environments to Azure. In addition to core infrastructure responsibilities, the role includes a DevOps enablement dimension, supporting the adoption of modern deployment practices (CI/CD), infrastructure automation, and collaboration with a small internal development team. Operating within a small central team, the successful candidate will provide senior technical support and escalation expertise for complex cloud and infrastructure issues, whilst also managing small projects and driving continuous improvement across the IT estate. Key Responsibilities Cloud Architecture and Landing Zone Design Architect, design, and implement a Microsoft Azure landing zone aligned with industry best practices (e.g. CAF Well-Architected Framework). Define and implement governance frameworks, including: Management groups and subscriptions. Role-based access control (RBAC). Policies and compliance controls. Resource tagging and cost management. Establish standards for identity, security, networking, and monitoring within Azure. Produce and maintain architecture documentation, standards, and reference designs. Azure Cloud Operations Manage and optimise Azure services including compute, storage, networking, and security. Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform, Bicep, or ARM. Monitor and optimise performance, cost, and reliability of cloud workloads. Implement and manage backup, disaster recovery, and business continuity solutions in Azure. Ensure adherence to security and compliance requirements across the Azure estate. DevOps & Automation Enablement Collaborate with development teams to implement CI/CD pipelines and deployment best practices. Support adoption of DevOps tooling (e.g. Azure DevOps, GitHub Actions). Promote infrastructure automation and repeatability through IaC and scripting. Help establish SDLC standards for release management, version control, and environment consistency. Tenant & Workload Migration Lead the migration of acquired Azure environments into the organisation's tenant. Plan and deliver workload migrations from on-premises VMware environments to Azure. Assess existing environments and define migration strategies (rehost, re-platform, refactor). Coordinate with internal stakeholders and third parties to ensure smooth transition and minimal disruption. Document migration processes and establish repeatable methodologies. Operational Support & Continuous Improvement Act as a third-line escalation point for complex infrastructure and cloud-related issues. Lead incident resolution and root cause analysis, implementing preventative measures. Implement and maintain monitoring, alerting, and logging solutions. Drive automation and process improvements across infrastructure operations. Maintain accurate and up-to-date technical documentation. Project Delivery & Stakeholder Engagement Manage and deliver small to medium-sized infrastructure and cloud projects. Engage with stakeholders to understand requirements and translate them into technical solutions. Provide technical leadership and guidance within the IT team. Work collaboratively across a geographically distributed IT function. Skills, Knowledge and Expertise Background Significant experience in infrastructure engineering with a strong cloud-first focus. Demonstrated experience designing and implementing Azure environments at scale. Proven track record of delivering migration and transformation projects. Experience working in lean IT teams with broad responsibilities. Extensive hands on experience designing and operating Azure environments, including governance, networking, identity, and security. Proven experience designing and implementing Azure landing zones and governance frameworks. Experience delivering Azure tenant-to-tenant migrations and on prem (VMware) to Azure migrations. Strong proficiency in Terraform, Bicep, ARM templates, or similar. Experience implementing CI/CD pipelines and working with tools such as Azure DevOps or GitHub. Strong Windows Server experience; exposure to Linux desirable. Strong understanding of Azure networking, hybrid connectivity, firewalls, and routing. Proficient in PowerShell and/or Python. Behaviours Highly motivated with the ability to take ownership and drive initiatives independently. Capable of managing and delivering small projects end-to-end. Strong analytical and troubleshooting skills across a broad technology stack. Comfortable working across both legacy and modern cloud environments. Able to communicate effectively with both technical and non-technical stakeholders. Works effectively within a small, distributed IT team. Strong analytical and problem solving capabilities with attention to detail. Commitment to continuous learning and staying current with emerging technologies. Experience with agile methodologies and DevOps practices. Understanding of security best practices and compliance requirements. Availability for paid on call rota (one-in-eight) for emergency incident response. Qualifications Relevant degree or equivalent professional experience. Microsoft Azure certifications (e.g., AZ-104, AZ-305) are highly desirable. Terraform or cloud architecture certifications would be advantageous. ITIL Foundation or equivalent is desirable.

Data Governance Lead Introduction The Data Governance Lead will lead the growth and execution of nxzen's Data Governance, and Data Operating Models offerings in the UK market. Reporting to the UK Head of Data and AI, and working alongside the AI and Analytics Lead, you will support business development, shape client propositions, and deliver complex data governance engagements for major energy and utilities clients. You will act as the recognised authority on data governance within nxzen, bringing deep DAMA DMBOK expertise and hands on platform experience to every engagement. This is a hybrid role: delivery led with a strong business development component. You will personally lead complex engagements, work directly with client data teams, and build governance solutions alongside your team rather than delegating from a distance. The role spans the full lifecycle of data governance and data management: from executive level data vision and strategy advisory, through operating model design and organisational change, to hands on implementation and configuration of governance tooling such as Microsoft Purview and Collibra, and driving data adoption through use case discovery and implementation. You will be expected to roll up your sleeves and deliver, not just advise. You will build and coach a data governance practice line spanning the UK and India, develop strategic relationships with technology partners and industry bodies, alignment with the AI and Analytics practice line, and work closely with nxzen's client partners and cross practices to embed data governance into the broader service portfolio. Success in this role requires genuine subject matter depth, strong consulting acumen, an entrepreneurial mindset, and a sharp commercial focus. The role We are looking for a senior data governance leader with genuine subject matter expertise, not a project manager who has supervised governance programmes from a distance. We need someone who has personally designed governance frameworks, configured governance platforms, and run data quality remediation workstreams with their own hands. You will bring deep, hands on knowledge of DAMA DMBOK principles and their practical application, combined with real implementation experience on Microsoft Purview, Collibra, or Informatica (Cloud Data Governance and Catalog). CDMP certification (or equivalent DAMA credential) is strongly preferred. You will be highly client facing, commercially sharp, and comfortable working with onshore/offshore teams. An entrepreneurial mindset is essential, with the energy and vision to build and scale a new data governance practice. You must be equally credible advising a Chief Data Officer on data strategy as you are defining sensitivity labels in Purview or defining business glossary workflows in Collibra. Deep, hands on expertise in DAMA DMBOK key knowledge areas: Data Governance, Data Quality, Metadata Management, and Master and Reference Data. Supplementary knowledge in Data Architecture, Data Security, Data Integration and Interoperability, Document and Content Management, Data Warehousing and Business Intelligence. Proven hands on implementation experience with Microsoft Purview (data catalogue, sensitivity labelling, data classification, compliance policies, data lineage) and Collibra (business glossary, data dictionary, data quality rules, workflow configuration, stewardship assignments). Alation and Informatica (Cloud Data Governance and Catalog) are desirable, not essential. Track record of designing and delivering Data Operating Models, including organisational design, RACI definitions, stewardship networks, and governance council structures. Trusted advisor status with senior stakeholders in regulated industries, from Data Owners and CDOs to C suite. CDMP certification or equivalent DAMA credential strongly preferred; Practitioner or Master level ideal. Comfortable building and coaching onshore/offshore delivery teams, with experience developing capability in offshore centres (ideally India). Experience with UK energy and utilities clients, including familiarity with Ofgem, Ofwat, regulatory data and reporting requirements (highly desirable, not essential). Experience partnering with Client Partners on solution design, planning, and commercials for data governance engagements. Knowledge of Azure and/or AWS cloud data platforms (data lakes, data lakehouse, data mesh, data Fabric) as enabling infrastructure for governance solutions (desirable). Front of house presence with clients, able to run board level strategy workshops and configure governance tooling on site. Awareness of AI Governance and Guardrails frameworks, inclusive of responsible AI principles, model risk management, and the interaction between data governance and AI governance. Strong commercial judgment in shaping, pricing, and negotiating data governance engagements, including fixed price, time and materials, and managed service models. Credible voice in the data governance and data management community, aligned to nxzen's purpose and brand. Responsibilities Lead data governance consulting, pre sales, and senior stakeholder engagement across nxzen's energy and utilities client portfolio. Define and deliver Data Operating Model engagements for UK energy and utilities clients (covering electricity networks, gas distribution, water, renewables, and oil & gas). Shape proposals, solution options, and commercials with Client Partners, pricing and packaging data governance offerings as repeatable, scalable services. Represent nxzen as a credible data governance authority in the market, building visibility through thought leadership, industry events, and client workshops. Design and deliver end to end data governance frameworks aligned to DAMA DMBOK, covering data quality, metadata management, data cataloguing, data lineage, master and reference data management, data privacy, and regulatory compliance. Personally lead and execute implementation and configuration of Microsoft Purview and Collibra on client engagements, including data classification, sensitivity labelling, policy enforcement, data cataloguing, business glossary definition, and stewardship workflow design. Define and implement Data Operating Models covering organisational design, roles and responsibilities, decision rights, escalation paths, and performance metrics (data quality scorecards, compliance dashboards). Build and coach a data governance practice line with team members in the UK and India, developing capability across Data Stewardship, metadata management, data quality engineering, and governance tooling. Develop strategic partnerships with data governance platform vendors (Microsoft, Collibra) and advisory bodies (DAMA UK, industry regulators). Strengthen collaboration with nxzen's Global Capability Centre in India to scale delivery capacity and build a sustainable onshore/offshore governance delivery model. Advise clients on data governance maturity assessments, target state definition, and transformation roadmaps, with specific focus on Ofgem and Ofwat regulatory data requirements. Work alongside Client Partners to integrate data governance into broader nxzen engagements spanning data management, analytics, AI, asset intelligence, enterprise optimisation, and IT/OT transformation. Support the development of nxzen's AI Governance and Guardrails offering, ensuring responsible AI practices are grounded in robust data governance foundations. Contribute to nxzen's thought leadership on data governance in energy and utilities, including whitepapers, conference presentations, and client facing collateral. Support business development across nxzen's priority accounts.