Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.
01/04/2026
Full time
Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.
Reigate and Banstead Borough Council
Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
Qualient Technology Solutions UK Limited
Wotton, Surrey
Job Description:- Key Responsibilities: Perform in-depth data cleanup across Oracle Cloud SCM and Planning modules, including items, suppliers, inventory, planning parameters, and related master data. Identify and resolve data quality issues in collaboration with business users and system analysts. Document end-to-end processes related to supply chain planning, procurement, inventory management, and master data maintenance. Define and assign roles and responsibilities for data ownership and stewardship within SCM and Planning functions. Support development of governance frameworks and data management playbooks. Assist with training and knowledge transfer to internal teams. Qualifications: Hands-on experience with Oracle Cloud SCM and Planning modules (e.g., Inventory, Product Hub, Supply Planning, Demand Planning, Procurement). Strong understanding of master data management and data governance principles. Proven ability to map and document business processes clearly and effectively. Experience working cross-functionally with supply chain, planning, and IT teams. Strong analytical, communication, and organizational skills. Prior experience in a consulting, systems analyst, or business analyst role in a cloud ERP environment is preferred.
04/10/2025
Contractor
Job Description:- Key Responsibilities: Perform in-depth data cleanup across Oracle Cloud SCM and Planning modules, including items, suppliers, inventory, planning parameters, and related master data. Identify and resolve data quality issues in collaboration with business users and system analysts. Document end-to-end processes related to supply chain planning, procurement, inventory management, and master data maintenance. Define and assign roles and responsibilities for data ownership and stewardship within SCM and Planning functions. Support development of governance frameworks and data management playbooks. Assist with training and knowledge transfer to internal teams. Qualifications: Hands-on experience with Oracle Cloud SCM and Planning modules (e.g., Inventory, Product Hub, Supply Planning, Demand Planning, Procurement). Strong understanding of master data management and data governance principles. Proven ability to map and document business processes clearly and effectively. Experience working cross-functionally with supply chain, planning, and IT teams. Strong analytical, communication, and organizational skills. Prior experience in a consulting, systems analyst, or business analyst role in a cloud ERP environment is preferred.
The job on offer We're looking for an experienced SAP SCM Solution Architect to oversee complete SAP S4 and Cloud Platform solutions. The role requires you to act as the primary contact for the technology solution with the client's senior leaders and stakeholders. Working with a team of senior Engagement Managers, technical architects, and sales/delivery professionals, you will represent Capgemini with Analysts, Clients and with other partners. It will suite someone with an in-depth expertise in Supply Chain Management, specifically CPG industry sector, along with IBP, SAC and Ariba. You'll bring a strong awareness of business requirements met by functional solutions, which include SAP as well as third-party products. Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Your role Key Responsibilities: Leading key design decisions, based on your SCM CPG functional expertise in at least one of the following: Supply Chain / Finance / Order to Cash Manage a team of functional leads on a large CPG programme to create a compelling end to end solution to meet the client's needs Understand and support the Business Change team in change impact assessment and future operating model to support the new client solution Knowledge of Agile methodology and using tools such as Jira and Focussed Build Confident stakeholder management. Supporting SAP Supply Chain and IBP sales growth targets, whilst developing and expanding our go to market strategies and approaches. Be responsible for addressing a portfolio of target clients, working with relevant industry sector leads and account executives to proactively grow Capgemini's opportunity pipeline Being a leading contributor to our global network of SAP Centres of Excellence, liaising with counterparts across Europe and North America to coordinate go to market development. Analyse, shape and lead pursuit responses for SAP Supply Chain and / IBP opportunities. This will include analyzing requirements, solutioning, estimating and developing winning proposals. Delivering compelling and confident presentations across client pursuits and external/ internal SAP SAP Supply Chain and IBP eminence development. Developing trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads Your profile Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP SCM team and the wider Capgemini Group. You will have experience with leading distributed teams to scope, scale, design, build and test solutions that are then deployed globally. You will have completed at least 3 SCM CPG or similar process industry full lifecycle projects. You will be comfortable with managing complexity and ambiguity and giving clear advice and leadership to internal and external teams. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You have a track record of leading pursuits for SAP Supply Chain and IBP opportunities, from initial relationship building through to successfully closure and delivery of the solution. Knowledge of the strategic direction of SAP and related products and how to architect those into leading supply chain solutions. A strong understanding of the SAP market and competition will be a clear advantage, as well as an ability to help shape a deal and manage it successfully through internal processes. Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
21/09/2022
Full time
The job on offer We're looking for an experienced SAP SCM Solution Architect to oversee complete SAP S4 and Cloud Platform solutions. The role requires you to act as the primary contact for the technology solution with the client's senior leaders and stakeholders. Working with a team of senior Engagement Managers, technical architects, and sales/delivery professionals, you will represent Capgemini with Analysts, Clients and with other partners. It will suite someone with an in-depth expertise in Supply Chain Management, specifically CPG industry sector, along with IBP, SAC and Ariba. You'll bring a strong awareness of business requirements met by functional solutions, which include SAP as well as third-party products. Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Your role Key Responsibilities: Leading key design decisions, based on your SCM CPG functional expertise in at least one of the following: Supply Chain / Finance / Order to Cash Manage a team of functional leads on a large CPG programme to create a compelling end to end solution to meet the client's needs Understand and support the Business Change team in change impact assessment and future operating model to support the new client solution Knowledge of Agile methodology and using tools such as Jira and Focussed Build Confident stakeholder management. Supporting SAP Supply Chain and IBP sales growth targets, whilst developing and expanding our go to market strategies and approaches. Be responsible for addressing a portfolio of target clients, working with relevant industry sector leads and account executives to proactively grow Capgemini's opportunity pipeline Being a leading contributor to our global network of SAP Centres of Excellence, liaising with counterparts across Europe and North America to coordinate go to market development. Analyse, shape and lead pursuit responses for SAP Supply Chain and / IBP opportunities. This will include analyzing requirements, solutioning, estimating and developing winning proposals. Delivering compelling and confident presentations across client pursuits and external/ internal SAP SAP Supply Chain and IBP eminence development. Developing trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads Your profile Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP SCM team and the wider Capgemini Group. You will have experience with leading distributed teams to scope, scale, design, build and test solutions that are then deployed globally. You will have completed at least 3 SCM CPG or similar process industry full lifecycle projects. You will be comfortable with managing complexity and ambiguity and giving clear advice and leadership to internal and external teams. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You have a track record of leading pursuits for SAP Supply Chain and IBP opportunities, from initial relationship building through to successfully closure and delivery of the solution. Knowledge of the strategic direction of SAP and related products and how to architect those into leading supply chain solutions. A strong understanding of the SAP market and competition will be a clear advantage, as well as an ability to help shape a deal and manage it successfully through internal processes. Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
Hanson Wade is a fast-growing business intelligence provider working in the Life Science sector. Our mission is to support the industry in getting better drugs to patients faster through information products that deliver market insights and research intelligence.
Alongside extensive event portfolios and SaaS-based pipeline tools we are now launching a market research business to expand the range of services we support the biopharma market with. We are recruiting for a Business Technology Lead to join our fast growing tech and data team, successfully deliver an excellent technical service
Are you flexible and resilient with proven experience in successfully delivering IT Infrastructure in an operations department? Are you able to plan and deliver your own work to set targets and timelines successfully?
We are recruiting for a Business Technology Lead to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability for the business
Job Requirements:
Technology Innovation :
Execute on technology-related projects as defined by the requirements of the business and technology directorate
Successfully deliver an excellent technical service and the provision of robust solutions to ensure high infrastructure availability
Work with software providers and technical specialists to support translation of functional solutions into technical solutions
Document functional user requirements and technical specifications for use in the project development cycle.
Support system integration, API integration and create new built point, data mapping activities, process design, business rules configuration and systems test planning
Document new business processes, capabilities and supporting technologies.
Support user communications, training, and job aids to assist in successful business implementation.
Assist in the formulation of a technology road map to ensure systems are kept in an advanced state and the business is aware of potential advances.
Perform ad-hoc analysis and evaluation where necessary.
Management & Governance of AWS, Azure and Microsoft 365 based environments
Management & Governance of Identify Management
Technology Support :
Support technology innovation analysts by guiding or helping with IT-related issues, user setup, office technology administration such as Microsoft or CloudCall.
Act as an escalation point for any 2nd line Cloud or Infrastructure issues
Where necessary, assist in the governance and maintenance of core business platform such as Hopin, Pardot, Salesforce or EventEngine.
What we are looking for:
The ideal candidate will have two or more years of experience proactively maintain the existing infrastructure to agreed standards and methodologies, including recording, reviewing and monitoring systems and problem-solving any degradation of service to drive performance improvements and work closely with Head of Business Technology.
Proven hand-on experience and in depth understanding of IT Services (networks, on-premises infrastructure, cloud infrastructure including Azure and AWS.
Proven experience for the design and operational models for core infrastructure and central systems including Microsoft Azure AD and Active Directory Services and other enterprise solutions
Experience in Agile and DevOps ways of working and someone keen to advocate and educate on these working practices.
Proven experience for device management, endpoint analytics and end user support through tools like AAD, Intune, SSCM
Proven hand-on experience on Window 10, virtual desktops, collaboration technologies such as Teams, SharePoint, and One Drive
Experience in deploying network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network
Experience managing and supporting end-user hardware asset and configuration life cycle management through standard tools such as Jira Service Management
Experience in using and maintaining middleware such as Jitterbit
Outstanding problem solver with excellent communication and presentational skills, confident and methodical approach, and able to work within a team environment
A Bachelor’s degree in computer science, computer engineering or relevant field
Desirable to have obtained industry standard certification
We will offer you:
The opportunity to work in a dynamic, fast paced, professional business environment
A company where the culture is one of transparency, honesty, and support
1st class training and career development programs
Unlimited career opportunities
A supportive environment that loves to celebrate success
Benefits:
Monthly Awards and Social Events
Annual Awards Dinner
Busy and active social calendar
Annual personal learning budget
Flexible working
22/03/2022
Full time
Hanson Wade is a fast-growing business intelligence provider working in the Life Science sector. Our mission is to support the industry in getting better drugs to patients faster through information products that deliver market insights and research intelligence.
Alongside extensive event portfolios and SaaS-based pipeline tools we are now launching a market research business to expand the range of services we support the biopharma market with. We are recruiting for a Business Technology Lead to join our fast growing tech and data team, successfully deliver an excellent technical service
Are you flexible and resilient with proven experience in successfully delivering IT Infrastructure in an operations department? Are you able to plan and deliver your own work to set targets and timelines successfully?
We are recruiting for a Business Technology Lead to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability for the business
Job Requirements:
Technology Innovation :
Execute on technology-related projects as defined by the requirements of the business and technology directorate
Successfully deliver an excellent technical service and the provision of robust solutions to ensure high infrastructure availability
Work with software providers and technical specialists to support translation of functional solutions into technical solutions
Document functional user requirements and technical specifications for use in the project development cycle.
Support system integration, API integration and create new built point, data mapping activities, process design, business rules configuration and systems test planning
Document new business processes, capabilities and supporting technologies.
Support user communications, training, and job aids to assist in successful business implementation.
Assist in the formulation of a technology road map to ensure systems are kept in an advanced state and the business is aware of potential advances.
Perform ad-hoc analysis and evaluation where necessary.
Management & Governance of AWS, Azure and Microsoft 365 based environments
Management & Governance of Identify Management
Technology Support :
Support technology innovation analysts by guiding or helping with IT-related issues, user setup, office technology administration such as Microsoft or CloudCall.
Act as an escalation point for any 2nd line Cloud or Infrastructure issues
Where necessary, assist in the governance and maintenance of core business platform such as Hopin, Pardot, Salesforce or EventEngine.
What we are looking for:
The ideal candidate will have two or more years of experience proactively maintain the existing infrastructure to agreed standards and methodologies, including recording, reviewing and monitoring systems and problem-solving any degradation of service to drive performance improvements and work closely with Head of Business Technology.
Proven hand-on experience and in depth understanding of IT Services (networks, on-premises infrastructure, cloud infrastructure including Azure and AWS.
Proven experience for the design and operational models for core infrastructure and central systems including Microsoft Azure AD and Active Directory Services and other enterprise solutions
Experience in Agile and DevOps ways of working and someone keen to advocate and educate on these working practices.
Proven experience for device management, endpoint analytics and end user support through tools like AAD, Intune, SSCM
Proven hand-on experience on Window 10, virtual desktops, collaboration technologies such as Teams, SharePoint, and One Drive
Experience in deploying network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network
Experience managing and supporting end-user hardware asset and configuration life cycle management through standard tools such as Jira Service Management
Experience in using and maintaining middleware such as Jitterbit
Outstanding problem solver with excellent communication and presentational skills, confident and methodical approach, and able to work within a team environment
A Bachelor’s degree in computer science, computer engineering or relevant field
Desirable to have obtained industry standard certification
We will offer you:
The opportunity to work in a dynamic, fast paced, professional business environment
A company where the culture is one of transparency, honesty, and support
1st class training and career development programs
Unlimited career opportunities
A supportive environment that loves to celebrate success
Benefits:
Monthly Awards and Social Events
Annual Awards Dinner
Busy and active social calendar
Annual personal learning budget
Flexible working
Come and join the number one food service company in the country…
With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.
We are currently recruiting for an MIS Analyst at our head office in Ashford, Kent on a 1 year Fixed Term Contract.
Role Purpose Statement
Key Accountabilities & Responsibilities
- Establish & implement Supply Chain insight reporting solutions in conjunction to the department and wider Supply Chain.
- Develop & improve reporting on KPI measures on behalf of the department, in line with business goals and objectives.
- Maintain SCM reporting data credibility and reporting accuracy to a very high level
- Present & train out newly developed or improved reporting suites
- Provide training & support to the department
- Ensure best practice is in place for data analysis across the department
- Produce & recommend new report suites to provide insight & route cause analysis to the wider supply chain departments.
- Undertaking analytical and project management activities
- Drive process changes and efficiencies through reporting enhancements.
- Support and develop improved analytical tools e.g. Microsoft 365, SAP Hana.
Competencies/Leadership Themes
- Cares passionately for our customers – Customer focused, drive for results, excellence, and customer relationship management.
- Doing the right thing – Decision making and problem solving, integrity and trust, takes ownership and delivers on commitments.
- Working together as one team – Peer relationships, collaborative working.
- Being the best we can – Composure, process management, planning and organising, time management.
- Delighting Customers – creative, adaptable and future proofed solutions that support our customers.
- Inspiring People – builds effective ways of working across functional teams.
Knowledge, Skills, Experience
- 3 years Minimum Supply Chain experience within a blue chip FMCG environment.
- Graduate calibre, preferably degree level
- Logical but creative thinker.
- Understanding of lean principles or other continuous improvement methodology essential. Six sigma Yellow or Green Belt would be advantageous
- Excellent people management skills
- First class project management skills
- Advanced level of MS Office applications especially Excel & Access
- VBA and SQL knowledge desirable
- High level of Business Warehouse experience
- Excellent communication and presentation skills
- Outstanding attention to detail
- Ability to implement changes across business processes & reporting
The Business
Employing over 10,000 people, the group supplies a diverse customer base, which includes, independent pubs, restaurants and hotels, schools, hospitals, contract caterers and well known national chains. Brakes Group has developed a clear customer focus and a strong understanding of the needs of the foodservice sector providing innovative products and services and is committed to improving both the environment and the communities it serves. Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership
09/09/2016
Come and join the number one food service company in the country…
With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.
We are currently recruiting for an MIS Analyst at our head office in Ashford, Kent on a 1 year Fixed Term Contract.
Role Purpose Statement
Key Accountabilities & Responsibilities
- Establish & implement Supply Chain insight reporting solutions in conjunction to the department and wider Supply Chain.
- Develop & improve reporting on KPI measures on behalf of the department, in line with business goals and objectives.
- Maintain SCM reporting data credibility and reporting accuracy to a very high level
- Present & train out newly developed or improved reporting suites
- Provide training & support to the department
- Ensure best practice is in place for data analysis across the department
- Produce & recommend new report suites to provide insight & route cause analysis to the wider supply chain departments.
- Undertaking analytical and project management activities
- Drive process changes and efficiencies through reporting enhancements.
- Support and develop improved analytical tools e.g. Microsoft 365, SAP Hana.
Competencies/Leadership Themes
- Cares passionately for our customers – Customer focused, drive for results, excellence, and customer relationship management.
- Doing the right thing – Decision making and problem solving, integrity and trust, takes ownership and delivers on commitments.
- Working together as one team – Peer relationships, collaborative working.
- Being the best we can – Composure, process management, planning and organising, time management.
- Delighting Customers – creative, adaptable and future proofed solutions that support our customers.
- Inspiring People – builds effective ways of working across functional teams.
Knowledge, Skills, Experience
- 3 years Minimum Supply Chain experience within a blue chip FMCG environment.
- Graduate calibre, preferably degree level
- Logical but creative thinker.
- Understanding of lean principles or other continuous improvement methodology essential. Six sigma Yellow or Green Belt would be advantageous
- Excellent people management skills
- First class project management skills
- Advanced level of MS Office applications especially Excel & Access
- VBA and SQL knowledge desirable
- High level of Business Warehouse experience
- Excellent communication and presentation skills
- Outstanding attention to detail
- Ability to implement changes across business processes & reporting
The Business
Employing over 10,000 people, the group supplies a diverse customer base, which includes, independent pubs, restaurants and hotels, schools, hospitals, contract caterers and well known national chains. Brakes Group has developed a clear customer focus and a strong understanding of the needs of the foodservice sector providing innovative products and services and is committed to improving both the environment and the communities it serves. Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership