Salesforce Analyst/Administrator Location: Lutterworth, UK Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working) Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment. Key Responsibilities Design, implement and maintain Salesforce data models, security models and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks Establish and manage governance, change control and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations and data flows Manage user accounts, permissions, roles and profiles Configure Salesforce objects, fields, page layouts and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements About You To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience. Essential Skills & Experience Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions Salesforce certifications such as: Salesforce Administrator Salesforce Certified System Architect Salesforce Certified Application Architect Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring and collaboration Ability to provide technical leadership and influence Salesforce strategy Desirable Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience What's on Offer? Hybrid working with flexibility Opportunity to take ownership of a business-critical Salesforce platform Exposure to strategic projects and senior stakeholders A collaborative environment where your expertise will directly influence business success Ongoing professional development and certification support If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!
18/06/2026
Full time
Salesforce Analyst/Administrator Location: Lutterworth, UK Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working) Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment. Key Responsibilities Design, implement and maintain Salesforce data models, security models and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks Establish and manage governance, change control and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations and data flows Manage user accounts, permissions, roles and profiles Configure Salesforce objects, fields, page layouts and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements About You To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience. Essential Skills & Experience Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions Salesforce certifications such as: Salesforce Administrator Salesforce Certified System Architect Salesforce Certified Application Architect Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring and collaboration Ability to provide technical leadership and influence Salesforce strategy Desirable Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience What's on Offer? Hybrid working with flexibility Opportunity to take ownership of a business-critical Salesforce platform Exposure to strategic projects and senior stakeholders A collaborative environment where your expertise will directly influence business success Ongoing professional development and certification support If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!
Full time, 35 hours per week Permanent Grade-CL, Salary£61,083.07 per annum Location - London Closing date - 30 June 2026 Interview date- To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. In return, the College offers excellent terms and conditions. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
18/06/2026
Full time
Full time, 35 hours per week Permanent Grade-CL, Salary£61,083.07 per annum Location - London Closing date - 30 June 2026 Interview date- To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. In return, the College offers excellent terms and conditions. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
We are a cutting-edge technology company focused on harnessing the power of Salesforce to drive business transformation. Our team of experts is dedicated to delivering innovative solutions that optimize processes, enhance customer experiences, and boost overall efficiency. Job Description We are seeking a skilled Functional Consultant to join our team. In this role, you will be pivotal in bridging the gap between business needs and technical solutions. You will collaborate closely with stakeholders to understand business processes, gather requirements, and translate them into actionable solutions Requirements Conduct in-depth business process analysis to identify improvement opportunities. Elicit, document, and validate functional requirements. Develop and maintain business process models and documentation. Collaborate with technical teams to translate requirements into system specifications. Participate in system design and testing. Unlock the Power of Salesforce with Capacity Cloud
18/06/2026
Full time
We are a cutting-edge technology company focused on harnessing the power of Salesforce to drive business transformation. Our team of experts is dedicated to delivering innovative solutions that optimize processes, enhance customer experiences, and boost overall efficiency. Job Description We are seeking a skilled Functional Consultant to join our team. In this role, you will be pivotal in bridging the gap between business needs and technical solutions. You will collaborate closely with stakeholders to understand business processes, gather requirements, and translate them into actionable solutions Requirements Conduct in-depth business process analysis to identify improvement opportunities. Elicit, document, and validate functional requirements. Develop and maintain business process models and documentation. Collaborate with technical teams to translate requirements into system specifications. Participate in system design and testing. Unlock the Power of Salesforce with Capacity Cloud
12 Months Fixed Term Contract Full time, 35 hours per week Grade-CL, Salary £61,083.07 per annum Location London Closing Date - 30 June 2026 Interview date - To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes / Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree-level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. A full job description for the role is included in the Candidate Pack. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
18/06/2026
Full time
12 Months Fixed Term Contract Full time, 35 hours per week Grade-CL, Salary £61,083.07 per annum Location London Closing Date - 30 June 2026 Interview date - To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes / Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree-level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. A full job description for the role is included in the Candidate Pack. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
We are seeking an experienced Delivery Lead with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic, and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders. You will take accountability for delivery outcomes across multiple cross functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast moving, vendor rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context. Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline. The team The Client Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. What you'll do Accountable for the delivery of a backlog of work associated with one or more Client Technology products or change initiatives of varied complexity, through one or more cross functional teams. Build and maintain motivated teams with your product, engineering and analyst peers, ensuring there is an iterative plan to work towards the regular delivery of value that is balanced between technical improvement and change. Lead delivery across client technology platforms including Salesforce and Seismic, covering CRM enhancements, data integrations, content enablement and emerging AI driven capabilities. Where required, manage platform specific considerations such as release cycles, sandbox strategies and regression testing. Coach the team and those with influence upon them. Apply the most appropriate agile and lean tools and techniques and facilitate continuous improvement. Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints, including the tracking and challenge of vendor and third party delivery commitments where applicable. Support data integration and platform connectivity initiatives, helping ensure Salesforce and associated client technology platforms are effectively connected across the broader technology landscape. Establish and maintain delivery governance appropriate to team and initiative complexity, ensuring clear reporting, decision making and escalation structures that align to AMP enterprise delivery standards and Global Technology lifecycle processes. Facilitate collaborative sessions, workshops and stakeholder alignment, helping teams get closer to the needs of users and ensuring alignment between client facing business teams, product leads and delivery. Protect the team's ability to focus on what is most important. Capture and analyse delivery metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement. Coordinate delivery across workstreams that span both Public and Private Markets businesses, managing dependencies with adjacent AMP platforms where client technology initiatives intersect. Work with business stakeholders and product leads to ensure platform changes are accompanied by appropriate change readiness activities, supporting adoption and realisation of intended business value. Develop and support the people around you, helping them grow in capability and confidence. Work in close collaboration with your engineering and product counterparts, sharing responsibility for in role development and career progression. Collaborate with and contribute to the AMP Delivery Community of Practice, helping to define good practice and contributing to the ongoing improvement of delivery standards and ways of working. Maintain clear oversight of delivery finances, including resource forecasting, vendor cost tracking and alignment to approved investment cases. Ensure accurate documentation, data and artefacts are maintained to support transparency, governance and finances. The knowledge, experience and qualifications you need Experience of leading and motivating multiple multi skilled teams towards a shared outcome and creating the right environment for them to work effectively, empowering them to deliver. Experience influencing engineers, QAs, analysts and wider stakeholders in the adoption and appropriate application of agile ways of working. Strong working knowledge of the Salesforce platform (Sales Cloud, Service Cloud or Financial Services Cloud), with sufficient depth to understand solution design decisions, release management processes and platform constraints without necessarily being a hands on administrator. Familiarity with sales enablement and content management platforms, ideally Seismic, including an understanding of content automation, personalisation workflows, analytics and integration with CRM systems. Understanding of Salesforce release management processes, including sandbox management, deployment pipelines and platform release impact assessment. Experience of managing multiple initiatives, helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders. The tenacity to remove bottlenecks and impediments to efficient delivery. Experience creating delivery metrics and reporting, understanding the difference between leading and lagging indicators and the optimum usage of them. Knowledge and experience of the full software development lifecycle. Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks. Extensive experience in technology change delivery within a large, global and regulated financial services organisation, with an awareness of how regulatory and compliance requirements (for example, data privacy, client communications, marketing compliance) influence delivery decisions. Experience working with global colleagues and stakeholders, with sensitivity to cultural differences, time zones and distributed delivery models. Salesforce certifications such as Certified Associate / Administrator or similar. Experience delivering within complex, multi vendor and third party ecosystems, including management of strategic platform providers and external delivery partners. Experience of working within client engagement, distribution or client relationship management functions in an asset or investment management context. Understanding of data integration patterns and how CRM platforms connect with upstream and downstream systems (APIs, ETL, data lakes) to support joined up client journeys. Exposure to AI driven delivery capabilities and how these integrate into delivery planning, content automation and client engagement workflows. Understanding of modern technology architectures, including cloud based platforms and API driven ecosystems. What you'll be like Outcome-focused practitioner You take ownership for delivering measurable value through iterative, team based delivery. You balance business urgency with technical quality and are relentless in keeping teams focused on what matters most. You understand that delivery is about outcomes, not activity, and you hold yourself and your teams to that standard. You bring enough depth in Salesforce and sales enablement platforms to ask the right questions, challenge assumptions and hold solution quality to account. You don't need to be a hands on administrator, but you understand how these platforms work, how they are configured and released, and how they connect to the broader technology landscape. That literacy earns you credibility with engineers, analysts and business stakeholders alike. Servant leader and team builder You create the conditions for high performing teams. You coach, shield and empower people to do their best work while fostering accountability and continuous learning. You care about the development of the individuals around you, not just the delivery of the work, and you lead by example in how you collaborate, communicate and hold yourself to account. Pragmatic and adaptive You apply the right methodology to the right context, recognising that Salesforce delivery often blends agile, iterative and configuration led approaches. You are comfortable with ambiguity and adjust your approach as the landscape evolves. You don't over engineer process for the sake of it, but you know when structure and discipline are needed to keep things on track. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management . click apply for full job details
18/06/2026
Full time
We are seeking an experienced Delivery Lead with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic, and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders. You will take accountability for delivery outcomes across multiple cross functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast moving, vendor rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context. Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline. The team The Client Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. What you'll do Accountable for the delivery of a backlog of work associated with one or more Client Technology products or change initiatives of varied complexity, through one or more cross functional teams. Build and maintain motivated teams with your product, engineering and analyst peers, ensuring there is an iterative plan to work towards the regular delivery of value that is balanced between technical improvement and change. Lead delivery across client technology platforms including Salesforce and Seismic, covering CRM enhancements, data integrations, content enablement and emerging AI driven capabilities. Where required, manage platform specific considerations such as release cycles, sandbox strategies and regression testing. Coach the team and those with influence upon them. Apply the most appropriate agile and lean tools and techniques and facilitate continuous improvement. Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints, including the tracking and challenge of vendor and third party delivery commitments where applicable. Support data integration and platform connectivity initiatives, helping ensure Salesforce and associated client technology platforms are effectively connected across the broader technology landscape. Establish and maintain delivery governance appropriate to team and initiative complexity, ensuring clear reporting, decision making and escalation structures that align to AMP enterprise delivery standards and Global Technology lifecycle processes. Facilitate collaborative sessions, workshops and stakeholder alignment, helping teams get closer to the needs of users and ensuring alignment between client facing business teams, product leads and delivery. Protect the team's ability to focus on what is most important. Capture and analyse delivery metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement. Coordinate delivery across workstreams that span both Public and Private Markets businesses, managing dependencies with adjacent AMP platforms where client technology initiatives intersect. Work with business stakeholders and product leads to ensure platform changes are accompanied by appropriate change readiness activities, supporting adoption and realisation of intended business value. Develop and support the people around you, helping them grow in capability and confidence. Work in close collaboration with your engineering and product counterparts, sharing responsibility for in role development and career progression. Collaborate with and contribute to the AMP Delivery Community of Practice, helping to define good practice and contributing to the ongoing improvement of delivery standards and ways of working. Maintain clear oversight of delivery finances, including resource forecasting, vendor cost tracking and alignment to approved investment cases. Ensure accurate documentation, data and artefacts are maintained to support transparency, governance and finances. The knowledge, experience and qualifications you need Experience of leading and motivating multiple multi skilled teams towards a shared outcome and creating the right environment for them to work effectively, empowering them to deliver. Experience influencing engineers, QAs, analysts and wider stakeholders in the adoption and appropriate application of agile ways of working. Strong working knowledge of the Salesforce platform (Sales Cloud, Service Cloud or Financial Services Cloud), with sufficient depth to understand solution design decisions, release management processes and platform constraints without necessarily being a hands on administrator. Familiarity with sales enablement and content management platforms, ideally Seismic, including an understanding of content automation, personalisation workflows, analytics and integration with CRM systems. Understanding of Salesforce release management processes, including sandbox management, deployment pipelines and platform release impact assessment. Experience of managing multiple initiatives, helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders. The tenacity to remove bottlenecks and impediments to efficient delivery. Experience creating delivery metrics and reporting, understanding the difference between leading and lagging indicators and the optimum usage of them. Knowledge and experience of the full software development lifecycle. Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks. Extensive experience in technology change delivery within a large, global and regulated financial services organisation, with an awareness of how regulatory and compliance requirements (for example, data privacy, client communications, marketing compliance) influence delivery decisions. Experience working with global colleagues and stakeholders, with sensitivity to cultural differences, time zones and distributed delivery models. Salesforce certifications such as Certified Associate / Administrator or similar. Experience delivering within complex, multi vendor and third party ecosystems, including management of strategic platform providers and external delivery partners. Experience of working within client engagement, distribution or client relationship management functions in an asset or investment management context. Understanding of data integration patterns and how CRM platforms connect with upstream and downstream systems (APIs, ETL, data lakes) to support joined up client journeys. Exposure to AI driven delivery capabilities and how these integrate into delivery planning, content automation and client engagement workflows. Understanding of modern technology architectures, including cloud based platforms and API driven ecosystems. What you'll be like Outcome-focused practitioner You take ownership for delivering measurable value through iterative, team based delivery. You balance business urgency with technical quality and are relentless in keeping teams focused on what matters most. You understand that delivery is about outcomes, not activity, and you hold yourself and your teams to that standard. You bring enough depth in Salesforce and sales enablement platforms to ask the right questions, challenge assumptions and hold solution quality to account. You don't need to be a hands on administrator, but you understand how these platforms work, how they are configured and released, and how they connect to the broader technology landscape. That literacy earns you credibility with engineers, analysts and business stakeholders alike. Servant leader and team builder You create the conditions for high performing teams. You coach, shield and empower people to do their best work while fostering accountability and continuous learning. You care about the development of the individuals around you, not just the delivery of the work, and you lead by example in how you collaborate, communicate and hold yourself to account. Pragmatic and adaptive You apply the right methodology to the right context, recognising that Salesforce delivery often blends agile, iterative and configuration led approaches. You are comfortable with ambiguity and adjust your approach as the landscape evolves. You don't over engineer process for the sake of it, but you know when structure and discipline are needed to keep things on track. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management . click apply for full job details
Senior GTM Systems Engineer Build the Revenue Infrastructure Behind Autonomous Tax Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa's modules cover the full indirect tax lifecycle: tax ID validation, real time tax determination, e invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That's autonomous tax. The Role We're looking for a Senior GTM Systems Engineer to design and scale the systems that power Fonoa's go to market engine. This is not a Salesforce Admin role. It's a systems engineering role focused on building scalable, AI enabled revenue infrastructure. You'll own architecture, integrations, data design, automation, and AI deployment across Sales, Marketing, Customer Success, Partnerships, and Revenue Operations. What You'll Do GTM Systems Architecture Design and build the revenue systems architecture that underpins our GTM organisation Create scalable, composable systems that separate data, logic, and user workflows Eliminate unnecessary tooling, integration debt, and manual processes Establish standards for maintainability, observability, and reliability AI & Automation Deploy AI powered workflows across lead qualification, account research, forecasting, renewals, and revenue operations Connect models to live business data and operational systems Build event driven automations and internal tooling that deliver measurable efficiency gains Data & Integrations Own the data model across accounts, contacts, opportunities, and revenue events Manage integrations between Salesforce, marketing platforms, data warehouses, enrichment providers, and AI tooling Ensure data quality, governance, and operational visibility across the GTM stack Business Partnership Translate GTM strategy into scalable systems and workflows Partner with Sales, Marketing, Customer Success, Partnerships, and Finance leaders Influence how Fonoa's revenue technology stack evolves as we scale What We're Looking For Required 5+ years in GTM Engineering, Revenue Operations, Revenue Systems, or a similar technical role Strong Salesforce experience, with expertise extending beyond administration Experience designing and managing complex business system integrations Proven AI deployment experience, including automations, agents, workflows, or model driven applications Strong data modelling and systems design skills Ability to move between strategic planning and hands on execution Strong Signals Experience building with LLMs and AI APIs Experience with tools such as n8n, Clay, Make, Zapier, Workato, or similar platforms Strong opinions on data governance and system design Experience scaling systems within a high growth B2B SaaS company What This Role Is Not A Salesforce Administrator role with a different title A reporting and dashboard focused operations role A project management position coordinating technical work A prompt engineering role without real implementation ownership Why Join Fonoa? We're building a modern, AI enabled operating system for tax. Internally, we're applying the same principles: modularity, automation, observability, and intelligence. This is an opportunity to architect the revenue platform behind one of the most ambitious companies in tax technology and help define what world class GTM engineering looks like at scale.
18/06/2026
Full time
Senior GTM Systems Engineer Build the Revenue Infrastructure Behind Autonomous Tax Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa's modules cover the full indirect tax lifecycle: tax ID validation, real time tax determination, e invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That's autonomous tax. The Role We're looking for a Senior GTM Systems Engineer to design and scale the systems that power Fonoa's go to market engine. This is not a Salesforce Admin role. It's a systems engineering role focused on building scalable, AI enabled revenue infrastructure. You'll own architecture, integrations, data design, automation, and AI deployment across Sales, Marketing, Customer Success, Partnerships, and Revenue Operations. What You'll Do GTM Systems Architecture Design and build the revenue systems architecture that underpins our GTM organisation Create scalable, composable systems that separate data, logic, and user workflows Eliminate unnecessary tooling, integration debt, and manual processes Establish standards for maintainability, observability, and reliability AI & Automation Deploy AI powered workflows across lead qualification, account research, forecasting, renewals, and revenue operations Connect models to live business data and operational systems Build event driven automations and internal tooling that deliver measurable efficiency gains Data & Integrations Own the data model across accounts, contacts, opportunities, and revenue events Manage integrations between Salesforce, marketing platforms, data warehouses, enrichment providers, and AI tooling Ensure data quality, governance, and operational visibility across the GTM stack Business Partnership Translate GTM strategy into scalable systems and workflows Partner with Sales, Marketing, Customer Success, Partnerships, and Finance leaders Influence how Fonoa's revenue technology stack evolves as we scale What We're Looking For Required 5+ years in GTM Engineering, Revenue Operations, Revenue Systems, or a similar technical role Strong Salesforce experience, with expertise extending beyond administration Experience designing and managing complex business system integrations Proven AI deployment experience, including automations, agents, workflows, or model driven applications Strong data modelling and systems design skills Ability to move between strategic planning and hands on execution Strong Signals Experience building with LLMs and AI APIs Experience with tools such as n8n, Clay, Make, Zapier, Workato, or similar platforms Strong opinions on data governance and system design Experience scaling systems within a high growth B2B SaaS company What This Role Is Not A Salesforce Administrator role with a different title A reporting and dashboard focused operations role A project management position coordinating technical work A prompt engineering role without real implementation ownership Why Join Fonoa? We're building a modern, AI enabled operating system for tax. Internally, we're applying the same principles: modularity, automation, observability, and intelligence. This is an opportunity to architect the revenue platform behind one of the most ambitious companies in tax technology and help define what world class GTM engineering looks like at scale.
Salesforce Platform Manager / Product Owner Full Time / Permanent Hybrid - occasional travel to our Bristol office The Salesforce Platform Manager/Product Owner role is to lead the strategic direction and day to day management of the Salesforce platform within the Bupa Dental UK business. The Platform Manager/Product Owner will work closely with stakeholders across the business to define the product roadmap, prioritise features, and ensure the Salesforce platform delivers maximum value to support business targets and improve workflows throughout Bupa Dental UK. Key responsibilities The Salesforce Platform Manager will have: in-depth understanding of Salesforce platform capabilities, licensing models, and ecosystem mastered the ability to translate business requirements into technical user stories and acceptance criteria the ability to understand the strategic scope and dependencies across multiple Salesforce clouds and integrations subject matter expertise in Agile product ownership methodologies (Scrum, Kanban) strong understanding of Salesforce release cycles and change management processes The Salesforce Platform Manager will be able to: define and maintain a product backlog with clear prioritisation facilitate sprint planning, refinement, and review sessions manage stakeholder expectations and communicate platform roadmap effectively make data-driven decisions using Salesforce reports and analytics given a complex business requirement, design a solution approach and coordinate delivery The Salesforce Platform Manager will: champion user adoption and drive continuous improvement initiatives build strong relationships with business stakeholders and technical teams provide clear direction and remove blockers for the delivery team balance competing priorities and manage scope effectively promote best practices in Salesforce governance and data quality What we are looking for Essential Salesforce Administrator Certification Product ownership or business analysis experience (3+ years) Experience with Agile methodologies (Scrum/Kanban) Stakeholder management and communication skills Experience defining user stories and acceptance criteria Understanding of Salesforce data model and security JIRA or Azure DevOps for backlog management Desirable Salesforce Health Cloud and Marketing Cloud experience Certified Scrum Product Owner (CSPO) or equivalent Healthcare or dental industry experience Experience with Salesforce integrations (APIs, middleware) Platform App Builder Certification Change management and training delivery experience Benefits 25 days holiday, plus the option to buy more. Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course). Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families. Access to remote GP and nurse services, physiotherapy, and mental health support. MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products. Early access to your earned wages through Wagestream. Cycle to work scheme. And many more, just ask Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer.
17/06/2026
Full time
Salesforce Platform Manager / Product Owner Full Time / Permanent Hybrid - occasional travel to our Bristol office The Salesforce Platform Manager/Product Owner role is to lead the strategic direction and day to day management of the Salesforce platform within the Bupa Dental UK business. The Platform Manager/Product Owner will work closely with stakeholders across the business to define the product roadmap, prioritise features, and ensure the Salesforce platform delivers maximum value to support business targets and improve workflows throughout Bupa Dental UK. Key responsibilities The Salesforce Platform Manager will have: in-depth understanding of Salesforce platform capabilities, licensing models, and ecosystem mastered the ability to translate business requirements into technical user stories and acceptance criteria the ability to understand the strategic scope and dependencies across multiple Salesforce clouds and integrations subject matter expertise in Agile product ownership methodologies (Scrum, Kanban) strong understanding of Salesforce release cycles and change management processes The Salesforce Platform Manager will be able to: define and maintain a product backlog with clear prioritisation facilitate sprint planning, refinement, and review sessions manage stakeholder expectations and communicate platform roadmap effectively make data-driven decisions using Salesforce reports and analytics given a complex business requirement, design a solution approach and coordinate delivery The Salesforce Platform Manager will: champion user adoption and drive continuous improvement initiatives build strong relationships with business stakeholders and technical teams provide clear direction and remove blockers for the delivery team balance competing priorities and manage scope effectively promote best practices in Salesforce governance and data quality What we are looking for Essential Salesforce Administrator Certification Product ownership or business analysis experience (3+ years) Experience with Agile methodologies (Scrum/Kanban) Stakeholder management and communication skills Experience defining user stories and acceptance criteria Understanding of Salesforce data model and security JIRA or Azure DevOps for backlog management Desirable Salesforce Health Cloud and Marketing Cloud experience Certified Scrum Product Owner (CSPO) or equivalent Healthcare or dental industry experience Experience with Salesforce integrations (APIs, middleware) Platform App Builder Certification Change management and training delivery experience Benefits 25 days holiday, plus the option to buy more. Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course). Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families. Access to remote GP and nurse services, physiotherapy, and mental health support. MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products. Early access to your earned wages through Wagestream. Cycle to work scheme. And many more, just ask Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer.
Senior Systems Administrator (Finance Systems) Perm role Salary - Upto £70K + 10% bonus Remote Role - UK based We're looking for a Senior Systems Administrator to own and optimise our finance systems landscape, ensuring performance, scalability, compliance, and seamless integration across platforms. This is a high-impact role partnering with Finance, RevOps, IT, and external vendors to drive system excellence and structured governance .Key Responsibilities Own and optimise the finance systems ecosystem including Sage Intacct, Salesforce, DataBlend, AvaTax, and expense platforms Manage and enhance CRM-ERP integrations, ensuring data integrity and seamless process flow Oversee Salesforce data structures, financial objects, and system architecture alignment with ERP Support and optimise billing, revenue recognition, tax, and core finance processes Drive automation and continuous improvement across finance system workflows Lead structured governance, change management, and release frameworks Manage system configurations, upgrades, enhancements, and vendor relationships Ensure compliance, audit readiness, and strong internal controls Partner cross-functionally with Finance, IT, Sales Ops, and external consultants Develop documentation, SOPs, and scalable best practices What We're Looking For Proven experience administering finance systems, ideally Sage Intacct Strong understanding of CRM-ERP integrations and Salesforce architecture Experience with billing, revenue recognition, tax engines (eg, AvaTax), and financial reporting Knowledge of structured change frameworks and governance models Strong stakeholder engagement and communication skills Process-driven mindset with a focus on optimisation and automation Seniority Level Mid-Senior level Industry IT Services and IT Consulting Software Development Employment Type Full-time Job Functions Analyst Administrative Finance
16/06/2026
Full time
Senior Systems Administrator (Finance Systems) Perm role Salary - Upto £70K + 10% bonus Remote Role - UK based We're looking for a Senior Systems Administrator to own and optimise our finance systems landscape, ensuring performance, scalability, compliance, and seamless integration across platforms. This is a high-impact role partnering with Finance, RevOps, IT, and external vendors to drive system excellence and structured governance .Key Responsibilities Own and optimise the finance systems ecosystem including Sage Intacct, Salesforce, DataBlend, AvaTax, and expense platforms Manage and enhance CRM-ERP integrations, ensuring data integrity and seamless process flow Oversee Salesforce data structures, financial objects, and system architecture alignment with ERP Support and optimise billing, revenue recognition, tax, and core finance processes Drive automation and continuous improvement across finance system workflows Lead structured governance, change management, and release frameworks Manage system configurations, upgrades, enhancements, and vendor relationships Ensure compliance, audit readiness, and strong internal controls Partner cross-functionally with Finance, IT, Sales Ops, and external consultants Develop documentation, SOPs, and scalable best practices What We're Looking For Proven experience administering finance systems, ideally Sage Intacct Strong understanding of CRM-ERP integrations and Salesforce architecture Experience with billing, revenue recognition, tax engines (eg, AvaTax), and financial reporting Knowledge of structured change frameworks and governance models Strong stakeholder engagement and communication skills Process-driven mindset with a focus on optimisation and automation Seniority Level Mid-Senior level Industry IT Services and IT Consulting Software Development Employment Type Full-time Job Functions Analyst Administrative Finance
Supervises development and customization of systems solutions to address client's business requirements. Oversees design activities that may involve application or system architecture. Essential Functions Dynamically design solutions using Salesforce declarative automation and data integrity tools when configuring or extending nCino, articulating trade offs. Significantly influence fit/gap analysis and provide detailed level of effort for all configuration and custom options based on hands on experience or percentage of completion. Avoid potential downstream issues in design by applying thorough knowledge of the nCino data model, intended functionality and automation points. Remediate non Product Development Issues (PDI) and technical issues. Provide holistic solutions for UX and application security using nCino and Salesforce tools to achieve optimal performance. Understand and articulate value of strategy, Application Programming Interface (API) and best practices for versioning, deployment and release management. Possess knowledge of common integrations, tools used, nCino impact and APIs; specialize in at least one area. Support, guide and empower daily activities of employees, delegating tasks, establishing deadlines and verifying accuracy of work; may assist in completing team assignments. Leverage AI tools and techniques to enhance work efficiency, automate routine tasks, improve accuracy, save time and reduce errors. Utilize AI driven insights to refine decision making, elevate customer experience and boost team productivity while ensuring measurable value and driving innovation. Stay informed on AI advancements to promote continuous learning and scalable growth opportunities. Requirements Bachelor's degree and 6+ years of professional experience in Salesforce architecture or 4+ years and a Master's/Advanced degree, with at least 1 year of management experience or equivalent. 6+ years of experience with architecture. Salesforce App Builder and Salesforce Administrator certifications. Experience with analysis, definition and implementation of solution, information, technical and application architecture. Knowledge of various data encryption methods. Passion for delivering high quality solutions to banking customers with a strong commitment to quality. Excellent problem solving, decision making and interpersonal skills. Excellent verbal and written communication skills for both technical and non technical audiences. Proven success as a coach and mentor of technical staff. Desired Experience with Informatica, MuleSoft & Kafka. Experience with AutoRabit, Copado, SFX. Experience with Smartsheet, Jira. Large financial institution experience, particularly with loan origination or servicing systems and an enterprise architecture framework. Position may require some travel. Levels Managed: M2 Associate Manager oversees M1, P2, P1 and S5-S1 roles. Legal & EEO nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .
16/06/2026
Full time
Supervises development and customization of systems solutions to address client's business requirements. Oversees design activities that may involve application or system architecture. Essential Functions Dynamically design solutions using Salesforce declarative automation and data integrity tools when configuring or extending nCino, articulating trade offs. Significantly influence fit/gap analysis and provide detailed level of effort for all configuration and custom options based on hands on experience or percentage of completion. Avoid potential downstream issues in design by applying thorough knowledge of the nCino data model, intended functionality and automation points. Remediate non Product Development Issues (PDI) and technical issues. Provide holistic solutions for UX and application security using nCino and Salesforce tools to achieve optimal performance. Understand and articulate value of strategy, Application Programming Interface (API) and best practices for versioning, deployment and release management. Possess knowledge of common integrations, tools used, nCino impact and APIs; specialize in at least one area. Support, guide and empower daily activities of employees, delegating tasks, establishing deadlines and verifying accuracy of work; may assist in completing team assignments. Leverage AI tools and techniques to enhance work efficiency, automate routine tasks, improve accuracy, save time and reduce errors. Utilize AI driven insights to refine decision making, elevate customer experience and boost team productivity while ensuring measurable value and driving innovation. Stay informed on AI advancements to promote continuous learning and scalable growth opportunities. Requirements Bachelor's degree and 6+ years of professional experience in Salesforce architecture or 4+ years and a Master's/Advanced degree, with at least 1 year of management experience or equivalent. 6+ years of experience with architecture. Salesforce App Builder and Salesforce Administrator certifications. Experience with analysis, definition and implementation of solution, information, technical and application architecture. Knowledge of various data encryption methods. Passion for delivering high quality solutions to banking customers with a strong commitment to quality. Excellent problem solving, decision making and interpersonal skills. Excellent verbal and written communication skills for both technical and non technical audiences. Proven success as a coach and mentor of technical staff. Desired Experience with Informatica, MuleSoft & Kafka. Experience with AutoRabit, Copado, SFX. Experience with Smartsheet, Jira. Large financial institution experience, particularly with loan origination or servicing systems and an enterprise architecture framework. Position may require some travel. Levels Managed: M2 Associate Manager oversees M1, P2, P1 and S5-S1 roles. Legal & EEO nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .
Salesforce Developer Department: Engineering Employment Type: Full Time Location: Manchester, UK Reporting To: Daniel Wardin Description Interact provides enterprise grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. Our team of customer focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia. Click on any of our vacancies and you'll see one thing in common - they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets. We are looking for a Salesforce Developer who will take full ownership of Interact Software's Salesforce ecosystem and drive its evolution into a highly scalable, secure, and business critical platform that powers sales, marketing, RevOps, customer success, and billing operations. In this role you will act as the technical authority for all Salesforce development, designing and delivering robust, future ready solutions that streamline end to end workflows, ensure correctness of data, safeguard data integrity, and integrate seamlessly with the wider technology stack. Through a combination of technical leadership, continuous improvement, and strong stakeholder partnership, you'll transform Salesforce into an optimised platform that removes friction, supports operational excellence, and accelerates the company's commercial growth. This is a lean, autonomous environment with high ownership and high expectations: you'll run initiatives yourself, from design through delivery, without relying on a large supporting cast or heavy programme structure. A little about you Proven experience as a Salesforce Developer in a product/SaaS or similar environment. Strong proficiency in Apex, SOQL, and general SQL concepts (joins, indexing, query optimisation); broader software engineering experience beyond the Salesforce platform (e.g., a general purpose language such as Python, Java, JavaScript/TypeScript, or C#) is highly desirable. Hands on experience implementing/maintaining CPQ (configuration, pricing, quoting), including complex pricing rules and approvals. Solid understanding of Salesforce data model (Accounts, Opportunities, Quotes, CPQ objects, custom objects) and data governance. Comfortable working with large volumes of historical data that may not conform to current rules and standards - experienced at evolving validation, schema, and automation forwards while preserving backwards compatibility and not breaking existing records or downstream processes. Integration experience using REST/SOAP APIs, Platform Events, External Services, and common middleware. Strong testing discipline (unit tests, mocking, test driven patterns) and awareness of Salesforce governor limits. Security first mindset (OWASP, field level security, Shield encryption/monitoring familiarity a plus). Comfortable owning and running initiatives single handedly in a lean, fast moving environment - this is not a role that depends on a surrounding team, dedicated support functions, or heavily structured programmes; the right person skips the coordination overhead of working across a large team and simply gets things shipped. Familiarity with CI/CD (e.g., Git, GitHub Actions/Azure DevOps, SFDX, scratch orgs) and structured release management. Proficiency with LWC, Flow, validation rules, and process automation best practices. Excellent stakeholder communication: translating requirements into scalable technical designs and clear documentation. Diligent and detail oriented, with a habit of rigorously verifying their own work rather than assuming it is correct - testing, validating, double checking, and hunting for what may have been missed or slipped through the cracks before anything is considered done. Highly proactive and execution oriented - biased towards shipping and iterating rather than over planning, while staying thorough. We implement changes in hours/days, not weeks/months. A hands on engineer and problem solver who drives work through to completion rather than delegating problems onward - resourceful and self sufficient, finding ways to make progress and unblock themselves rather than waiting on other teams. Nice to Have Salesforce Certifications (e.g., Platform Developer I/II, Administrator, Salesforce CPQ Specialist). Experience with revenue workflows (orders, invoicing, renewals) and subscription/usage based pricing. BI/reporting exposure (CRM Analytics, data lakes, or ELT tooling). Experience in B2B SaaS, enterprise collaboration, or digital workplace solutions. Broader software engineering experience beyond the Salesforce platform (e.g., a general purpose language such as Python, Java, JavaScript/TypeScript, or C#) is highly desirable. About the role Design, develop, and maintain Apex classes, triggers, batch jobs, and platform events to meet business requirements and performance SLAs. Own, manage and optimise CPQ pricing/quoting workflows (products, price rules, quote templates, approvals) aligned to commercial policies. Create robust SOQL/SQL queries and data transformations for data integrity, reporting, and migration tasks. Own data cleanliness and overall hygiene across the Salesforce instance - including validation rules, mass de duplication, clean ups, and ongoing data governance - and build trustworthy reporting and dashboards on top of a clean, well structured data foundation. Integrate Salesforce with internal and third party systems (e.g., finance, billing, marketing automation) using REST/SOAP APIs and middleware. Own all go to market (GTM) integrations between Salesforce and connected systems - including HubSpot, 6sense, and other marketing, sales, and RevOps tooling - ensuring reliable, well governed data flow across the stack. Implement and maintain Salesforce Einstein and Sales Cloud intelligence features (e.g., Einstein Activity Capture) to automate data capture and surface insights for sales and customer success. Define and enforce secure, least privilege access via profiles, permission sets, and role hierarchies; support audits and compliance. Maintain documentation and diagrams around data flows, processing flows, etc. Translate user stories into technical designs, sequence diagrams, and acceptance criteria; contribute to grooming and estimation. Establish automated test coverage (unit tests >75%, integration tests), CI/CD pipelines, and release management practices. Monitor platform health (logs, governor limits, job queues), troubleshoot incidents, and drive root cause analysis and remediation. Produce clear documentation and enablement for admins and end users; provide level 3 support and knowledge transfer. Build and manage Flows to enhance usability and reduce manual work. Hunt for issues, anomalies, exceptions, data discrepancies, etc. (and fix them) Benefits 25 days annual leave (with the option to buy and sell additional days) Cycle to work scheme Access to Learning & Development platform Life Insurance Auto Enrolment Pensions Healthshield (Cashback on dental check ups and fillings, eye tests, physiotherapy, prescriptions and much more) Reimburse for usage of personal mobile phone Free Gym membership and Free Friday lunch for office based staff
15/06/2026
Full time
Salesforce Developer Department: Engineering Employment Type: Full Time Location: Manchester, UK Reporting To: Daniel Wardin Description Interact provides enterprise grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. Our team of customer focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia. Click on any of our vacancies and you'll see one thing in common - they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets. We are looking for a Salesforce Developer who will take full ownership of Interact Software's Salesforce ecosystem and drive its evolution into a highly scalable, secure, and business critical platform that powers sales, marketing, RevOps, customer success, and billing operations. In this role you will act as the technical authority for all Salesforce development, designing and delivering robust, future ready solutions that streamline end to end workflows, ensure correctness of data, safeguard data integrity, and integrate seamlessly with the wider technology stack. Through a combination of technical leadership, continuous improvement, and strong stakeholder partnership, you'll transform Salesforce into an optimised platform that removes friction, supports operational excellence, and accelerates the company's commercial growth. This is a lean, autonomous environment with high ownership and high expectations: you'll run initiatives yourself, from design through delivery, without relying on a large supporting cast or heavy programme structure. A little about you Proven experience as a Salesforce Developer in a product/SaaS or similar environment. Strong proficiency in Apex, SOQL, and general SQL concepts (joins, indexing, query optimisation); broader software engineering experience beyond the Salesforce platform (e.g., a general purpose language such as Python, Java, JavaScript/TypeScript, or C#) is highly desirable. Hands on experience implementing/maintaining CPQ (configuration, pricing, quoting), including complex pricing rules and approvals. Solid understanding of Salesforce data model (Accounts, Opportunities, Quotes, CPQ objects, custom objects) and data governance. Comfortable working with large volumes of historical data that may not conform to current rules and standards - experienced at evolving validation, schema, and automation forwards while preserving backwards compatibility and not breaking existing records or downstream processes. Integration experience using REST/SOAP APIs, Platform Events, External Services, and common middleware. Strong testing discipline (unit tests, mocking, test driven patterns) and awareness of Salesforce governor limits. Security first mindset (OWASP, field level security, Shield encryption/monitoring familiarity a plus). Comfortable owning and running initiatives single handedly in a lean, fast moving environment - this is not a role that depends on a surrounding team, dedicated support functions, or heavily structured programmes; the right person skips the coordination overhead of working across a large team and simply gets things shipped. Familiarity with CI/CD (e.g., Git, GitHub Actions/Azure DevOps, SFDX, scratch orgs) and structured release management. Proficiency with LWC, Flow, validation rules, and process automation best practices. Excellent stakeholder communication: translating requirements into scalable technical designs and clear documentation. Diligent and detail oriented, with a habit of rigorously verifying their own work rather than assuming it is correct - testing, validating, double checking, and hunting for what may have been missed or slipped through the cracks before anything is considered done. Highly proactive and execution oriented - biased towards shipping and iterating rather than over planning, while staying thorough. We implement changes in hours/days, not weeks/months. A hands on engineer and problem solver who drives work through to completion rather than delegating problems onward - resourceful and self sufficient, finding ways to make progress and unblock themselves rather than waiting on other teams. Nice to Have Salesforce Certifications (e.g., Platform Developer I/II, Administrator, Salesforce CPQ Specialist). Experience with revenue workflows (orders, invoicing, renewals) and subscription/usage based pricing. BI/reporting exposure (CRM Analytics, data lakes, or ELT tooling). Experience in B2B SaaS, enterprise collaboration, or digital workplace solutions. Broader software engineering experience beyond the Salesforce platform (e.g., a general purpose language such as Python, Java, JavaScript/TypeScript, or C#) is highly desirable. About the role Design, develop, and maintain Apex classes, triggers, batch jobs, and platform events to meet business requirements and performance SLAs. Own, manage and optimise CPQ pricing/quoting workflows (products, price rules, quote templates, approvals) aligned to commercial policies. Create robust SOQL/SQL queries and data transformations for data integrity, reporting, and migration tasks. Own data cleanliness and overall hygiene across the Salesforce instance - including validation rules, mass de duplication, clean ups, and ongoing data governance - and build trustworthy reporting and dashboards on top of a clean, well structured data foundation. Integrate Salesforce with internal and third party systems (e.g., finance, billing, marketing automation) using REST/SOAP APIs and middleware. Own all go to market (GTM) integrations between Salesforce and connected systems - including HubSpot, 6sense, and other marketing, sales, and RevOps tooling - ensuring reliable, well governed data flow across the stack. Implement and maintain Salesforce Einstein and Sales Cloud intelligence features (e.g., Einstein Activity Capture) to automate data capture and surface insights for sales and customer success. Define and enforce secure, least privilege access via profiles, permission sets, and role hierarchies; support audits and compliance. Maintain documentation and diagrams around data flows, processing flows, etc. Translate user stories into technical designs, sequence diagrams, and acceptance criteria; contribute to grooming and estimation. Establish automated test coverage (unit tests >75%, integration tests), CI/CD pipelines, and release management practices. Monitor platform health (logs, governor limits, job queues), troubleshoot incidents, and drive root cause analysis and remediation. Produce clear documentation and enablement for admins and end users; provide level 3 support and knowledge transfer. Build and manage Flows to enhance usability and reduce manual work. Hunt for issues, anomalies, exceptions, data discrepancies, etc. (and fix them) Benefits 25 days annual leave (with the option to buy and sell additional days) Cycle to work scheme Access to Learning & Development platform Life Insurance Auto Enrolment Pensions Healthshield (Cashback on dental check ups and fillings, eye tests, physiotherapy, prescriptions and much more) Reimburse for usage of personal mobile phone Free Gym membership and Free Friday lunch for office based staff
Salesforce Experience Cloud Web Lead- £60,000 (London) £56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to £60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
15/06/2026
Full time
Salesforce Experience Cloud Web Lead- £60,000 (London) £56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to £60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Data Cloud Developer to join our Salesforce Practice. This mid-level, client-facing role sits within our growing Data Cloud capability, working across enterprise engagements to design, build, and optimise Salesforce Data Cloud solutions that unlock the value of unified customer data. You will collaborate closely with architects, delivery managers, and client stakeholders to deliver measurable outcomes across industries including automotive, retail, financial services, and the public sector. Note you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: Configure and build Data Cloud solutions for enterprise clients, including Data Streams, Data Model Object (DMO) mappings, transformations, and ingestion pipelines from Salesforce CRM and third-party platforms. Implement Identity Resolution rulesets to unify customer profiles across multiple data sources, defining match and reconciliation rules aligned to client requirements. Develop Calculated Insights and Segments using SOQL and Data Cloud SQL to surface derived metrics and KPIs, working with business stakeholders to translate requirements into segment logic aligned to marketing and operational use cases. Configure Data Cloud Activations to push unified profiles and segments to downstream platforms including Marketing Cloud, Sales Cloud, Service Cloud, and third-party tools. Support integration design between Data Cloud and other Salesforce clouds or external systems via MuleSoft, APIs, or native connectors, ensuring seamless data flow across platforms. Participate in client workshops and sprint ceremonies as a technical subject matter expert, producing clear documentation including solution designs, data flow diagrams, and configuration guides. Contribute to pre-sales and estimation activity as required by the practice, and support knowledge sharing and mentoring of junior team members. What experience you'll bring: Hands on Salesforce development experience, with at least 1 year focused on Salesforce Data Cloud, including proven experience with Data Streams, Unified Data Model, Identity Resolution, Segmentation, and Activations. Proficiency in SOQL and Data Cloud SQL, with experience writing queries to support Calculated Insights, segmentation logic, and data validation. Strong understanding of data modelling concepts, customer data platforms (CDPs), and data integration best practices within Salesforce Data Cloud and the broader Salesforce ecosystem. Experience integrating Data Cloud with Marketing Cloud, Sales Cloud, or third party platforms using APIs, native connectors, or MuleSoft. Salesforce Data Cloud Consultant certification is required, or must be obtained within 6 months of joining. Salesforce Certified Administrator is also required. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and thrive in a fast paced, client-facing consulting environment. Familiarity with Agile delivery methodologies, including Scrum or Kanban, with experience working within sprint-based delivery teams and contributing to ceremonies such as planning, retrospectives, and stand-ups. Nice to have Experience with additional Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud or Experience Cloud. Familiarity with MuleSoft, CRM Analytics (Tableau CRM), or Agentforce. Additional Salesforce certifications are desirable, including Salesforce Platform Developer I, Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and experience integrating with cloud-based data warehouses or data lakes (e.g. Snowflake, Databricks, BigQuery). Knowledge of data security and compliance best practices in cloud-based environments what well offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
15/06/2026
Full time
The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Data Cloud Developer to join our Salesforce Practice. This mid-level, client-facing role sits within our growing Data Cloud capability, working across enterprise engagements to design, build, and optimise Salesforce Data Cloud solutions that unlock the value of unified customer data. You will collaborate closely with architects, delivery managers, and client stakeholders to deliver measurable outcomes across industries including automotive, retail, financial services, and the public sector. Note you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: Configure and build Data Cloud solutions for enterprise clients, including Data Streams, Data Model Object (DMO) mappings, transformations, and ingestion pipelines from Salesforce CRM and third-party platforms. Implement Identity Resolution rulesets to unify customer profiles across multiple data sources, defining match and reconciliation rules aligned to client requirements. Develop Calculated Insights and Segments using SOQL and Data Cloud SQL to surface derived metrics and KPIs, working with business stakeholders to translate requirements into segment logic aligned to marketing and operational use cases. Configure Data Cloud Activations to push unified profiles and segments to downstream platforms including Marketing Cloud, Sales Cloud, Service Cloud, and third-party tools. Support integration design between Data Cloud and other Salesforce clouds or external systems via MuleSoft, APIs, or native connectors, ensuring seamless data flow across platforms. Participate in client workshops and sprint ceremonies as a technical subject matter expert, producing clear documentation including solution designs, data flow diagrams, and configuration guides. Contribute to pre-sales and estimation activity as required by the practice, and support knowledge sharing and mentoring of junior team members. What experience you'll bring: Hands on Salesforce development experience, with at least 1 year focused on Salesforce Data Cloud, including proven experience with Data Streams, Unified Data Model, Identity Resolution, Segmentation, and Activations. Proficiency in SOQL and Data Cloud SQL, with experience writing queries to support Calculated Insights, segmentation logic, and data validation. Strong understanding of data modelling concepts, customer data platforms (CDPs), and data integration best practices within Salesforce Data Cloud and the broader Salesforce ecosystem. Experience integrating Data Cloud with Marketing Cloud, Sales Cloud, or third party platforms using APIs, native connectors, or MuleSoft. Salesforce Data Cloud Consultant certification is required, or must be obtained within 6 months of joining. Salesforce Certified Administrator is also required. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and thrive in a fast paced, client-facing consulting environment. Familiarity with Agile delivery methodologies, including Scrum or Kanban, with experience working within sprint-based delivery teams and contributing to ceremonies such as planning, retrospectives, and stand-ups. Nice to have Experience with additional Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud or Experience Cloud. Familiarity with MuleSoft, CRM Analytics (Tableau CRM), or Agentforce. Additional Salesforce certifications are desirable, including Salesforce Platform Developer I, Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and experience integrating with cloud-based data warehouses or data lakes (e.g. Snowflake, Databricks, BigQuery). Knowledge of data security and compliance best practices in cloud-based environments what well offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
The London School of Economics and Political Science (LSE) is seeking a Salesforce Administrator/Developer in the ARD Systems team. This role involves delivering Salesforce solutions across the School, contributing to the Recruitment and Admissions Systems Programme. With a salary ranging from £43,277 to £51,714, plus a £6,000 market supplement, the post offers a fixed term appointment for 12 months. LSE provides excellent training, occupational pension schemes, and hybrid working opportunities.
15/06/2026
Full time
The London School of Economics and Political Science (LSE) is seeking a Salesforce Administrator/Developer in the ARD Systems team. This role involves delivering Salesforce solutions across the School, contributing to the Recruitment and Admissions Systems Programme. With a salary ranging from £43,277 to £51,714, plus a £6,000 market supplement, the post offers a fixed term appointment for 12 months. LSE provides excellent training, occupational pension schemes, and hybrid working opportunities.
Hybrid Working Pattern - 3 days per week from Tower Bridge office Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. About the role As a Salesforce Engineer, you'll play a critical role in our cross functional Agile team, working alongside Product, Design, and Engineering to create innovative solutions that enhance efficiency and effectiveness across the business. Your expertise will be essential in a key pricing and packaging project, where you will develop and maintain Salesforce solutions to improve processes, enhance user experience, and drive automation. Responsibilities Customisation & Coding - Develop and maintain both declarative and programmatic solutions, with a strong focus on Lightning Web Components (LWCs) and Apex. Integration Projects - Work on complex integration projects involving external applications, APIs, Configure Price Quote (CPQ) and web services. Collaboration - Partner closely with Designers and Product Managers to translate user insights and business requirements into impactful technical solutions. Continuous Improvement - Identify and implement improvements to optimise system performance and user experience. What we're looking for in Zoopla Engineers Proven Salesforce Expertise - Certified Salesforce Administrator and Platform Developer I qualifications (Platform Developer II is a plus) would be preferable but demonstrable real world experience will also be considered. Experience with Lightning Web Components (LWCs), including lifecycle hooks, LDS, and complex form handling. Experience with data modelling - Skilled in designing and maintaining scalable Salesforce data models. Proficiency in Apex, SOQL, and JavaScript. Knowledge of external integrations (e.g. connected apps, Apex callouts, outbound messaging, REST/SOAP APIs). You enjoy collaborating closely with colleagues from across all areas of the organisation, and seek to understand how your work aligns with business goals. You're accountable for performance, playing your part in achieving team goals and ensuring your contribution positively impacts overall success. You're commercially driven, resilient, and able to respond to changes without missing a beat. Innovative Mindset - Interest in exploring AI and automation technologies to enhance the Salesforce ecosystem. Considering both Salesforce's AI tooling plus other platform opportunities too. Desirable Experience working with Salesforce CPQ and/or OmniStudio. Salesforce Certified Omnistudio Developer. Experience with AI MCP management within Salesforce or other platforms. Experience leveraging SFDX / SF (v2) CLI and GIT as a source repo for Salesforce metadata. Benefits Everyday Flex - greater flexibility over where and when you work. 25 days annual leave + extra days for years of service. Day off for volunteering & Digital detox day. Festive Closure - business closed for period between Christmas and New Year. Cycle to work and electric car schemes. Free Calm App membership. Enhanced Parental leave. Fertility Treatment Financial Support. Group Income Protection and private medical insurance. Gym on site in London - or membership in regional offices. 7.5% pension contribution by the company. Discretionary annual bonus up to 10% of base salary.
14/06/2026
Full time
Hybrid Working Pattern - 3 days per week from Tower Bridge office Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. About the role As a Salesforce Engineer, you'll play a critical role in our cross functional Agile team, working alongside Product, Design, and Engineering to create innovative solutions that enhance efficiency and effectiveness across the business. Your expertise will be essential in a key pricing and packaging project, where you will develop and maintain Salesforce solutions to improve processes, enhance user experience, and drive automation. Responsibilities Customisation & Coding - Develop and maintain both declarative and programmatic solutions, with a strong focus on Lightning Web Components (LWCs) and Apex. Integration Projects - Work on complex integration projects involving external applications, APIs, Configure Price Quote (CPQ) and web services. Collaboration - Partner closely with Designers and Product Managers to translate user insights and business requirements into impactful technical solutions. Continuous Improvement - Identify and implement improvements to optimise system performance and user experience. What we're looking for in Zoopla Engineers Proven Salesforce Expertise - Certified Salesforce Administrator and Platform Developer I qualifications (Platform Developer II is a plus) would be preferable but demonstrable real world experience will also be considered. Experience with Lightning Web Components (LWCs), including lifecycle hooks, LDS, and complex form handling. Experience with data modelling - Skilled in designing and maintaining scalable Salesforce data models. Proficiency in Apex, SOQL, and JavaScript. Knowledge of external integrations (e.g. connected apps, Apex callouts, outbound messaging, REST/SOAP APIs). You enjoy collaborating closely with colleagues from across all areas of the organisation, and seek to understand how your work aligns with business goals. You're accountable for performance, playing your part in achieving team goals and ensuring your contribution positively impacts overall success. You're commercially driven, resilient, and able to respond to changes without missing a beat. Innovative Mindset - Interest in exploring AI and automation technologies to enhance the Salesforce ecosystem. Considering both Salesforce's AI tooling plus other platform opportunities too. Desirable Experience working with Salesforce CPQ and/or OmniStudio. Salesforce Certified Omnistudio Developer. Experience with AI MCP management within Salesforce or other platforms. Experience leveraging SFDX / SF (v2) CLI and GIT as a source repo for Salesforce metadata. Benefits Everyday Flex - greater flexibility over where and when you work. 25 days annual leave + extra days for years of service. Day off for volunteering & Digital detox day. Festive Closure - business closed for period between Christmas and New Year. Cycle to work and electric car schemes. Free Calm App membership. Enhanced Parental leave. Fertility Treatment Financial Support. Group Income Protection and private medical insurance. Gym on site in London - or membership in regional offices. 7.5% pension contribution by the company. Discretionary annual bonus up to 10% of base salary.
LSE is committed to building a diverse, equitable and truly inclusive university Academic Registrar's Division: ARD Systems Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance The post-holder will also receive a £6000pa market supplement which is periodically reviewed This is a fixed term appointment for 12 months We are seeking a Salesforce Administrator/Developer to join the ARD Systems team and help deliver a variety of Salesforce solutions across for teams across the School. The post holder can expect to be involved in delivery of the Recruitment and Admissions Systems Programme (RASP) which has been established to improve and overhaul Salesforce solutions in a number of areas for the Recruitment and Admissions teams. Salesforce is established in a number of business units at the School and these projects form part of a wider programme to deliver solutions on the platform across the institution. You will be working in the ARD Systems team alongside several experienced Salesforce Admins and Developers. You will have experience of large-scale business systems configuration, support and development, and of delivering user focused solutions. The ability to communicate effectively, attention to detail and ability to learn quickly are also essential. Experience of delivering solutions on Salesforce is highly desirable. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
14/06/2026
Full time
LSE is committed to building a diverse, equitable and truly inclusive university Academic Registrar's Division: ARD Systems Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance The post-holder will also receive a £6000pa market supplement which is periodically reviewed This is a fixed term appointment for 12 months We are seeking a Salesforce Administrator/Developer to join the ARD Systems team and help deliver a variety of Salesforce solutions across for teams across the School. The post holder can expect to be involved in delivery of the Recruitment and Admissions Systems Programme (RASP) which has been established to improve and overhaul Salesforce solutions in a number of areas for the Recruitment and Admissions teams. Salesforce is established in a number of business units at the School and these projects form part of a wider programme to deliver solutions on the platform across the institution. You will be working in the ARD Systems team alongside several experienced Salesforce Admins and Developers. You will have experience of large-scale business systems configuration, support and development, and of delivering user focused solutions. The ability to communicate effectively, attention to detail and ability to learn quickly are also essential. Experience of delivering solutions on Salesforce is highly desirable. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
Join our growing Salesforce team as a Salesforce Administrator / Developer and be an integral part of advancing our platform and integrations. In this role, you'll collaborate closely with our experienced Business Applications Developer, who drives the design and strategic direction of the platform. You will play a vital role in managing the day-to-day operations of Salesforce, driving enhancements, and ensuring our ecosystem remains reliable and scalable. This is a fantastic opportunity for motivated individuals eager to expand their skills within a well-established environment, gaining valuable exposure to diverse tools and integrations. Key Responsibilities Manage the daily administration, configuration, and upkeep of the Salesforce platform to ensure smooth operations Create and sustain automation through Salesforce Flows and standard tools, any Apex experience considered a plus but not mandatory Support seamless integrations between Salesforce and external platforms such as Zapier, Shopify, and various payment providers Support data management activities including imports, cleansing, and maintaining high data quality standards Design and maintain insightful reports and dashboards that enhance business visibility and decision-making Serve as a trusted point of contact for user inquiries, delivering reliable system support Collaborate closely with the Salesforce lead to implement enhancements, resolve issues, and boost system performance Contribute to gathering and transforming business requirements into impactful Salesforce solutions Bring forward innovative ideas to drive continuous improvement and optimise the platform Stay current with the latest Salesforce features and best practices to keep the platform cutting-edge Qualifications 2-4 years of hands on Salesforce administration or development experience Salesforce Administrator certification Experience with Salesforce Flows and standard automation tools Familiarity with integrations and APIs (Zapier or similar tools beneficial) Strong attention to detail and data management skills Excellent communication skills and a knack for collaborating seamlessly with business users Comfortable working collaboratively within a team environment Willingness to be office based - 5 days per week during onboarding period with a transition to a hybrid working pattern, min 3 days per week in the office Benefits 25 Days Holiday + Bank Holidays Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave) Perks at Work retail/leisure/travel discounts and more Cycle to work program Wellbeing programs - Your wellbeing is important to us Free eye test plus contribution towards prescription glasses Enhanced maternity & paternity leave Relaxed Dress Code Access to ongoing learning and development through our online learning platforms
14/06/2026
Full time
Join our growing Salesforce team as a Salesforce Administrator / Developer and be an integral part of advancing our platform and integrations. In this role, you'll collaborate closely with our experienced Business Applications Developer, who drives the design and strategic direction of the platform. You will play a vital role in managing the day-to-day operations of Salesforce, driving enhancements, and ensuring our ecosystem remains reliable and scalable. This is a fantastic opportunity for motivated individuals eager to expand their skills within a well-established environment, gaining valuable exposure to diverse tools and integrations. Key Responsibilities Manage the daily administration, configuration, and upkeep of the Salesforce platform to ensure smooth operations Create and sustain automation through Salesforce Flows and standard tools, any Apex experience considered a plus but not mandatory Support seamless integrations between Salesforce and external platforms such as Zapier, Shopify, and various payment providers Support data management activities including imports, cleansing, and maintaining high data quality standards Design and maintain insightful reports and dashboards that enhance business visibility and decision-making Serve as a trusted point of contact for user inquiries, delivering reliable system support Collaborate closely with the Salesforce lead to implement enhancements, resolve issues, and boost system performance Contribute to gathering and transforming business requirements into impactful Salesforce solutions Bring forward innovative ideas to drive continuous improvement and optimise the platform Stay current with the latest Salesforce features and best practices to keep the platform cutting-edge Qualifications 2-4 years of hands on Salesforce administration or development experience Salesforce Administrator certification Experience with Salesforce Flows and standard automation tools Familiarity with integrations and APIs (Zapier or similar tools beneficial) Strong attention to detail and data management skills Excellent communication skills and a knack for collaborating seamlessly with business users Comfortable working collaboratively within a team environment Willingness to be office based - 5 days per week during onboarding period with a transition to a hybrid working pattern, min 3 days per week in the office Benefits 25 Days Holiday + Bank Holidays Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave) Perks at Work retail/leisure/travel discounts and more Cycle to work program Wellbeing programs - Your wellbeing is important to us Free eye test plus contribution towards prescription glasses Enhanced maternity & paternity leave Relaxed Dress Code Access to ongoing learning and development through our online learning platforms
Salesforce Technical Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Edinburgh and Leeds) £60,700-£85,000 per annum; London £66,600-£95,000 per annum (salary offered based on skills and experience) Role is graded as: Lead Associate - Regulatory Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality. Responsibilities Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework. Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap. Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams. Perform QA reviews of solutions, supporting performance and penetration testing. Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders. Participate in design authority forums and mentor junior engineers. Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite. Qualifications Minimum: Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability. Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities. Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems. Essential skills Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant. Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions. Experience working with industry-standard software design patterns and applying them effectively. Problem solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use. Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches. Experience in Salesforce development, alongside experience with frameworks (e.g., FFLIB) and DevOps tools (e.g., Copado, GitHub). Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives. Benefits 25 days annual leave plus bank holidays. Hybrid model - minimum 40% in office each month (expectation of 50% for senior leaders); from September, minimum 50% (expectation 60% for Directors and Executive Directors). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. Diversity and inclusion Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part time and job sharing where applicable. Disability Confident: our hiring approach - people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements.
14/06/2026
Full time
Salesforce Technical Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Edinburgh and Leeds) £60,700-£85,000 per annum; London £66,600-£95,000 per annum (salary offered based on skills and experience) Role is graded as: Lead Associate - Regulatory Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality. Responsibilities Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework. Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap. Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams. Perform QA reviews of solutions, supporting performance and penetration testing. Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders. Participate in design authority forums and mentor junior engineers. Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite. Qualifications Minimum: Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability. Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities. Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems. Essential skills Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant. Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions. Experience working with industry-standard software design patterns and applying them effectively. Problem solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use. Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches. Experience in Salesforce development, alongside experience with frameworks (e.g., FFLIB) and DevOps tools (e.g., Copado, GitHub). Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives. Benefits 25 days annual leave plus bank holidays. Hybrid model - minimum 40% in office each month (expectation of 50% for senior leaders); from September, minimum 50% (expectation 60% for Directors and Executive Directors). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. Diversity and inclusion Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part time and job sharing where applicable. Disability Confident: our hiring approach - people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements.
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Title: Salesforce Administrator Department: Business Systems Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: 12 Month Fixed Term Contract Salary: Up to £50,000 per annum Role overview The Salesforce Administrator will play a key role in ensuring our Salesforce platform effectively supports the needs of the business. Working closely with stakeholders across multiple teams, this role focuses on enabling scalable, reliable and well governed Salesforce solutions that drive efficiency, data quality and positive user experiences. Key Responsibilities Act as one of the administrators and subject matter experts for the Salesforce platform, ensuring it remains stable, scalable and aligned with business needs. Partner with stakeholders across multiple teams to understand requirements and translate them into effective Salesforce solutions. Configure and maintain Salesforce functionality including flows, automations, validation rules, security models and custom settings. Support continuous improvement of business processes through well designed Salesforce enhancements and data driven solutions. Ensure high standards of data quality, governance and system documentation. Contribute to agile delivery practices, participating in planning, prioritisation and iterative improvement cycles. Support integrations and related business systems where required, working collaboratively with wider technology teams. Provide guidance, best practice advice and support to Salesforce users to drive adoption and effective use of the platform. What will you need to succeed? Salesforce certified Admin and App Builder. 3+ years of administration experience in Salesforce. Experience with flow, workflows, validation rules, custom settings, and Salesforce formula language. Excellent communication and collaboration skills. Experience of liaising across multiple departments/disciplines. Meticulous attention to detail and an ability to adhere to agile/business processes. Ability to prioritize and multi task with a flexible approach to work. Logical thinking and problem solving ability. Experience of/training in agile IT delivery methodologies. Experience of CPQ within Salesforce. Higher than App Builder Certification including consultant certification. Experience creating flows and using APEX actions and LWC. HTTP methods and JSON. Previous experience with related business systems/technologies such as AWS, Freshdesk or Hubspot. Knowledge of the education, media or publishing industries. What do you get in return? 25 days annual leave rising to 30. State of the art offices. Access to a range of benefits via My Benefits World. Free eye care cover. Life Assurance. Cycle to Work Scheme. EAP (Employee assistance programme). Quarterly Tes Socials. Access to an extensive Learning and Development menu.
14/06/2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Title: Salesforce Administrator Department: Business Systems Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: 12 Month Fixed Term Contract Salary: Up to £50,000 per annum Role overview The Salesforce Administrator will play a key role in ensuring our Salesforce platform effectively supports the needs of the business. Working closely with stakeholders across multiple teams, this role focuses on enabling scalable, reliable and well governed Salesforce solutions that drive efficiency, data quality and positive user experiences. Key Responsibilities Act as one of the administrators and subject matter experts for the Salesforce platform, ensuring it remains stable, scalable and aligned with business needs. Partner with stakeholders across multiple teams to understand requirements and translate them into effective Salesforce solutions. Configure and maintain Salesforce functionality including flows, automations, validation rules, security models and custom settings. Support continuous improvement of business processes through well designed Salesforce enhancements and data driven solutions. Ensure high standards of data quality, governance and system documentation. Contribute to agile delivery practices, participating in planning, prioritisation and iterative improvement cycles. Support integrations and related business systems where required, working collaboratively with wider technology teams. Provide guidance, best practice advice and support to Salesforce users to drive adoption and effective use of the platform. What will you need to succeed? Salesforce certified Admin and App Builder. 3+ years of administration experience in Salesforce. Experience with flow, workflows, validation rules, custom settings, and Salesforce formula language. Excellent communication and collaboration skills. Experience of liaising across multiple departments/disciplines. Meticulous attention to detail and an ability to adhere to agile/business processes. Ability to prioritize and multi task with a flexible approach to work. Logical thinking and problem solving ability. Experience of/training in agile IT delivery methodologies. Experience of CPQ within Salesforce. Higher than App Builder Certification including consultant certification. Experience creating flows and using APEX actions and LWC. HTTP methods and JSON. Previous experience with related business systems/technologies such as AWS, Freshdesk or Hubspot. Knowledge of the education, media or publishing industries. What do you get in return? 25 days annual leave rising to 30. State of the art offices. Access to a range of benefits via My Benefits World. Free eye care cover. Life Assurance. Cycle to Work Scheme. EAP (Employee assistance programme). Quarterly Tes Socials. Access to an extensive Learning and Development menu.
We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! We are a tech first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high growth scale up, but we are backed by the stability and resources of Indeed - the world's job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. This is an in office role, five days per week with the option to work from home on Thursdays. We are based literally a 30 second stroll from Farringdon station. The Role Indeed Flex is seeking an experienced IT Support Analyst to join the Internal Systems team. This role will provide essential IT support to our internal and partner end users, managing platforms and technologies while driving continuous process and technology improvements. Within our state of the art facilities, this role will work closely with key stakeholders and subject matter experts across all departments to research and resolve system issues, prioritise and resolve case backlogs, collect requirements, document user profiles, provision systems, enforce internal policies, and communicate system related updates to employees. What you'll be doing Provide IT technical support to internal employees and partner end users. Proactively monitor support activities, applications, and escalations to maintain a strong customer service environment focused on preemptive problem resolution. Manage end user support queries via company communication channels, ensuring all requests are properly documented, appropriately prioritised, and that end users and stakeholders are kept up to date. Enforce IT standards, policies, practices, and procedures company wide, advocating for security and privacy. Provide technical knowledge to colleagues and end users regarding hardware, software, telephony, and internal business systems or processes. As a primary administrator for key software, you will be responsible for overseeing the software's overall health, managing user access and permissions, and configuring the system to align with business needs. Facilitate external support engagement with the parent company and vendor support teams when problems cannot be resolved in house. Coordinate with global support personnel and colleagues to ensure support coverage across multiple time zones, global/local team KPI and SLA adherence, and quarterly projects. Assist with projects across the corporate infrastructure and software development, including training and updates. What you'll need Proven experience in IT Support Experience managing systems/applications as an Application Manager or primary administrator Familiar with business technologies such as Slack, Salesforce, Okta, Windows and Mac OS, Google Workspace usage and administration. Experience with adhering to service SLA and KPI performance metrics. Demonstrate excellent written and verbal communication skills for professional and friendly interaction with co workers and customers. Passionate about technology enablement and delivering an exceptional user experience. Proactively seek out and recommend ways to continuously improve technology, systems, and personal skills development. Self starter, energetic, strong organisational skills, and ability to prioritise workload. Excellent customer service skills to understand issues and provide solutions in a friendly, easy to understand manner. What you'll get £30,000 to £40,000 salary per annum Performance bonus Free lunch in office Cycle to work scheme Pension Private Medical Healthcare Discounted gym membership Day off on your birthday Perkbox - discounts and goodies on some of your favourite brands About Us We're helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we're putting the power of work in the palm of people's hands-connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long term commitment or administrative hassle. Whether it's hospitality, retail, or warehousing, we're building a more flexible, efficient, and empowered labour market for everyone.
13/06/2026
Full time
We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! We are a tech first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high growth scale up, but we are backed by the stability and resources of Indeed - the world's job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. This is an in office role, five days per week with the option to work from home on Thursdays. We are based literally a 30 second stroll from Farringdon station. The Role Indeed Flex is seeking an experienced IT Support Analyst to join the Internal Systems team. This role will provide essential IT support to our internal and partner end users, managing platforms and technologies while driving continuous process and technology improvements. Within our state of the art facilities, this role will work closely with key stakeholders and subject matter experts across all departments to research and resolve system issues, prioritise and resolve case backlogs, collect requirements, document user profiles, provision systems, enforce internal policies, and communicate system related updates to employees. What you'll be doing Provide IT technical support to internal employees and partner end users. Proactively monitor support activities, applications, and escalations to maintain a strong customer service environment focused on preemptive problem resolution. Manage end user support queries via company communication channels, ensuring all requests are properly documented, appropriately prioritised, and that end users and stakeholders are kept up to date. Enforce IT standards, policies, practices, and procedures company wide, advocating for security and privacy. Provide technical knowledge to colleagues and end users regarding hardware, software, telephony, and internal business systems or processes. As a primary administrator for key software, you will be responsible for overseeing the software's overall health, managing user access and permissions, and configuring the system to align with business needs. Facilitate external support engagement with the parent company and vendor support teams when problems cannot be resolved in house. Coordinate with global support personnel and colleagues to ensure support coverage across multiple time zones, global/local team KPI and SLA adherence, and quarterly projects. Assist with projects across the corporate infrastructure and software development, including training and updates. What you'll need Proven experience in IT Support Experience managing systems/applications as an Application Manager or primary administrator Familiar with business technologies such as Slack, Salesforce, Okta, Windows and Mac OS, Google Workspace usage and administration. Experience with adhering to service SLA and KPI performance metrics. Demonstrate excellent written and verbal communication skills for professional and friendly interaction with co workers and customers. Passionate about technology enablement and delivering an exceptional user experience. Proactively seek out and recommend ways to continuously improve technology, systems, and personal skills development. Self starter, energetic, strong organisational skills, and ability to prioritise workload. Excellent customer service skills to understand issues and provide solutions in a friendly, easy to understand manner. What you'll get £30,000 to £40,000 salary per annum Performance bonus Free lunch in office Cycle to work scheme Pension Private Medical Healthcare Discounted gym membership Day off on your birthday Perkbox - discounts and goodies on some of your favourite brands About Us We're helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we're putting the power of work in the palm of people's hands-connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long term commitment or administrative hassle. Whether it's hospitality, retail, or warehousing, we're building a more flexible, efficient, and empowered labour market for everyone.
Role Overview The Data & Revenue Operations (D&R) team enables high performance across our Go-To-Market functions - Sales, Marketing, and Customer Success - as well as Finance. We are looking for a RevOps Systems Manager to join the D&R team at Board Intelligence. This is a player coach role suited to someone who combines strong technical capability with the confidence to translate complex business needs into scalable solutions and that stakeholder management skills to bring others along with them. Responsibilities Salesforce Ownership & Development Own the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds, including custom objects, flows, validation rules, and process automations. Ensure Salesforce remains the reliable system of record for commercial activity - managing data quality, governance, and hygiene across the platform. Stay current with Salesforce releases and emerging functionality, making proactive recommendations for improvement. Integrations & Tech Stack Architecture Own the integration strategy connecting Salesforce to the wider commercial tech stack - including 6sense, HubSpot, Gong/Gong Engage, Pendo, Planhat, and LinkedIn Sales Navigator. Document and maintain data flows, integration logic, and system interdependencies to ensure a coherent, well architected stack. Lead procurement and rollout of new tooling, including vendor evaluation, integration planning, and change management. Stakeholder Management & Requirements Translation Partner with GTM stakeholders - Sales, Marketing, Customer Success, and Finance - to understand business needs and translate them into clear, scalable technical solutions. Act as the bridge between commercial teams and technical execution, ensuring solutions are fit for purpose and well embedded. Manage upwards effectively, communicating progress, risks, and priorities to senior stakeholders including the ELT. Process Design & Documentation Design and implement scalable workflows, automations, and operating processes across the tech stack. Maintain clear, accessible documentation for all systems, integrations, and processes - enabling adoption and reducing key person dependency. Identify and address process gaps that affect data quality, reporting accuracy, or team efficiency. GTM Tooling Enablement & Training Drive adoption of commercial tools across GTM teams through structured onboarding, training materials, and ongoing support. Champion a culture of system hygiene and process adherence across Sales, Marketing, and Customer Success. Support end users in getting maximum value from the tools available to them. Technical Skills & Experience 3-5 years of experience in a RevOps, Salesforce Admin, or CRM systems management role. Strong hands on Salesforce expertise: Sales Cloud is essential; Service Cloud experience highly desirable. Proven experience integrating Salesforce with third party tools and managing the data flows between systems. Practical experience with at least two of the following platforms: Gong/Gong Engage, HubSpot, 6sense, Pendo, Planhat, LinkedIn Sales Navigator. Comfortable working with data - identifying quality issues, designing governance frameworks, and building or contributing to reporting. Familiarity with CPQ concepts or tooling is a plus. Stakeholder & Communication Skills Ability to translate ambiguous business requirements into structured, deliverable technical solutions. Strong written and verbal communication skills - able to present to senior stakeholders clearly and confidently. Collaborative working style with a genuine interest in understanding the commercial context behind requests. Ways of Working Curious and proactive - you stay ahead of tooling developments and bring ideas to the table. Comfortable operating independently and managing your own priorities across multiple concurrent workstreams. Structured and process oriented - you document what you build and build what you document. Driven by outcomes, not just activity - you care about whether the systems you manage actually help the business perform better. Nice to Have Experience in a B2B SaaS business, ideally in a scaling environment. Exposure to NetSuite or other finance systems, particularly in the context of Salesforce integration. Salesforce Administrator certification (ADM201 or equivalent). Experience with Agentforce or Einstein AI products. Benefits Pension scheme. Personal performance bonus. 26 days holiday each calendar year. Bupa health & dental cover. Group life assurance. EAP. Cycle to work scheme.
13/06/2026
Full time
Role Overview The Data & Revenue Operations (D&R) team enables high performance across our Go-To-Market functions - Sales, Marketing, and Customer Success - as well as Finance. We are looking for a RevOps Systems Manager to join the D&R team at Board Intelligence. This is a player coach role suited to someone who combines strong technical capability with the confidence to translate complex business needs into scalable solutions and that stakeholder management skills to bring others along with them. Responsibilities Salesforce Ownership & Development Own the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds, including custom objects, flows, validation rules, and process automations. Ensure Salesforce remains the reliable system of record for commercial activity - managing data quality, governance, and hygiene across the platform. Stay current with Salesforce releases and emerging functionality, making proactive recommendations for improvement. Integrations & Tech Stack Architecture Own the integration strategy connecting Salesforce to the wider commercial tech stack - including 6sense, HubSpot, Gong/Gong Engage, Pendo, Planhat, and LinkedIn Sales Navigator. Document and maintain data flows, integration logic, and system interdependencies to ensure a coherent, well architected stack. Lead procurement and rollout of new tooling, including vendor evaluation, integration planning, and change management. Stakeholder Management & Requirements Translation Partner with GTM stakeholders - Sales, Marketing, Customer Success, and Finance - to understand business needs and translate them into clear, scalable technical solutions. Act as the bridge between commercial teams and technical execution, ensuring solutions are fit for purpose and well embedded. Manage upwards effectively, communicating progress, risks, and priorities to senior stakeholders including the ELT. Process Design & Documentation Design and implement scalable workflows, automations, and operating processes across the tech stack. Maintain clear, accessible documentation for all systems, integrations, and processes - enabling adoption and reducing key person dependency. Identify and address process gaps that affect data quality, reporting accuracy, or team efficiency. GTM Tooling Enablement & Training Drive adoption of commercial tools across GTM teams through structured onboarding, training materials, and ongoing support. Champion a culture of system hygiene and process adherence across Sales, Marketing, and Customer Success. Support end users in getting maximum value from the tools available to them. Technical Skills & Experience 3-5 years of experience in a RevOps, Salesforce Admin, or CRM systems management role. Strong hands on Salesforce expertise: Sales Cloud is essential; Service Cloud experience highly desirable. Proven experience integrating Salesforce with third party tools and managing the data flows between systems. Practical experience with at least two of the following platforms: Gong/Gong Engage, HubSpot, 6sense, Pendo, Planhat, LinkedIn Sales Navigator. Comfortable working with data - identifying quality issues, designing governance frameworks, and building or contributing to reporting. Familiarity with CPQ concepts or tooling is a plus. Stakeholder & Communication Skills Ability to translate ambiguous business requirements into structured, deliverable technical solutions. Strong written and verbal communication skills - able to present to senior stakeholders clearly and confidently. Collaborative working style with a genuine interest in understanding the commercial context behind requests. Ways of Working Curious and proactive - you stay ahead of tooling developments and bring ideas to the table. Comfortable operating independently and managing your own priorities across multiple concurrent workstreams. Structured and process oriented - you document what you build and build what you document. Driven by outcomes, not just activity - you care about whether the systems you manage actually help the business perform better. Nice to Have Experience in a B2B SaaS business, ideally in a scaling environment. Exposure to NetSuite or other finance systems, particularly in the context of Salesforce integration. Salesforce Administrator certification (ADM201 or equivalent). Experience with Agentforce or Einstein AI products. Benefits Pension scheme. Personal performance bonus. 26 days holiday each calendar year. Bupa health & dental cover. Group life assurance. EAP. Cycle to work scheme.
