301 jobs found

CRH is a global leader in building materials solutions, and Tarmac is a leading sustainable building materials and construction solutions business in the UK. This role offers an exciting opportunity to drive transformational change through artificial intelligence and automation technologies. About the role Tarmac is seeking a visionary Senior Manager -AI & Automation to lead the strategy, delivery, and governance of Artificial Intelligence, Generative AI, and RPA across our UK operations. This is a senior, high impact role driving measurable value, operational excellence, and industry leadership as we transform how we work through intelligent technologies. Main responsibilities In this role you'll: Shape and Deliver the AI Strategy Identify, prioritise, and deliver AI opportunities across plant optimisation, predictive maintenance, computer vision, logistics, forecasting, sustainability, and quality. Lead end to end delivery of AI solutions-from idea and prototyping to production and business as usual service. Define value metrics and ensure every initiative delivers measurable ROI. Maximise enterprise platforms such as Microsoft Copilot, Multiply by CRH, SAP Joule, and Salesforce Einstein. Track emerging AI technologies and position Tarmac as an industry leader. Build Enterprise AI & Automation Capability Develop and operate AI delivery frameworks: LLMOps, model evaluation, monitoring, RAG, and integration architecture. Create AI reference architectures, quality standards, and assurance processes including red teaming and model drift detection. Oversee secure OT/IT integration to unlock value from plant, quarry, and IoT data. Strengthen Data, Governance & Responsible AI Own the AI readiness roadmap including data governance, MDM, security, and enterprise knowledge architecture. Lead AI FinOps: cost controls, usage telemetry, optimisation, and ROI analysis. Implement governance aligned to CRH standards, NIST, Cyber Essentials, SOx, ISO/IEC 42001 and data protection requirements. Ensure safe, transparent, explainable AI with robust controls for agentic systems. Scale Capability & Adoption Build a blended delivery model of internal experts and specialist partners. Develop workforce plans for AI product managers, engineers, knowledge engineers, risk specialists, and UX roles. Lead change, adoption, training, and enablement-including role based training and AI champions. Manage RPA strategy and delivery, ensuring alignment with AI governance and value measurement. Work closely with CRH Group and international partners to leverage global capability. Partner across IT, Cyber, Compliance, Data and business functions to deliver integrated, secure solutions. Build strong relationships with suppliers, innovation networks, and academia. To be successful in this role you'll need: A proven ability to deliver business value from AI or advanced analytics with measurable ROI. Experience leading AI solutions from concept to production and BAU. A developed understanding of AI platforms, LLMOps/GenAIOps, governance, cyber security, and regulatory requirements (NIST, Cyber Essentials, SOx). To be skilled in data governance, enterprise AI platforms, and scaling innovation into operational services. A demonstrated ability to lead blended teams and manage strategic partners. Excellent communication, stakeholder management, and change leadership abilities. Track record of staying current with emerging technologies. Experience with RPA (UiPath), industrial/processing environments, OT data, predictive maintenance, or computer vision. A familiarity with large multi site organisations. A knowledge of RAG, agentic AI, enterprise AI tools, and ISO/IEC 42001. Qualifications A degree in Computer Science, Data Science, Engineering, Business or equivalent experience. Relevant certifications (AI/ML, data, project management, cyber security) are beneficial. We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Working Parents Training and development opportunities

Senior Salesforce Developer (FSC / Data Cloud / Marketing Cloud) London (Hybrid) Up to £90,000 + Benefits UK Passport Holders/ILR Only. We're hiring a Senior Salesforce Developer to play a key role in a major platform transformation across Financial Services Cloud, Data Cloud, and Marketing Cloud. This is a hands on engineering role focused on building scalable Salesforce solutions while enabling data driven, compliant client engagement. What you'll do: Design and develop Salesforce solutions using LWC, Flows, and integrations Support client engagement through campaigns, audience segmentation, and lifecycle journeys Contribute to the evolution toward Marketing Cloud Next / Advanced Work with Data Cloud (Data 360) on ingestion, modelling, identity resolution, and activation Build integrations across Salesforce and marketing platforms (REST/SOAP APIs) Collaborate with product, marketing, and UX teams to deliver high quality solutions Support CI/CD processes (Copado), testing, and production troubleshooting Ensure solutions meet data, consent, and regulatory requirements What we're looking for: Strong Salesforce development experience (LWC, SOQL/SOSL, Flows) Experience with Financial Services Cloud or complex Salesforce data models Exposure to Marketing Cloud (technical/data/integration focus) Working knowledge of Data Cloud concepts (segmentation, identity resolution, data modelling) Experience integrating Salesforce with external systemsFamiliarity with Agile and CI/CD practices Salesforce Platform Developer I (or working towards) Nice to have: Financial services or regulated industry experience Exposure to Marketing Cloud Next / Advanced Data Cloud or Marketing Cloud certifications Join a forward thinking team shaping the future of client engagement through modern Salesforce architecture.

Apply now Job no: 564963 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long-term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. About the role As Data Architect within our Technology Architecture function, you'll step into a newly created role at a pivotal point in our data journey. Data has previously sat outside formal architectural governance; this role brings strategic direction and clear guardrails as it becomes central to the organisation. With a major Customer Data Platform and a multi year ERP programme ahead, you'll shape the data architecture from the ground up rather than inherit an existing blueprint. Day to day, you'll define and govern the enterprise data architecture, chair the Data Design Authority, and set technical direction across Azure Fabric, Data Lake, Databricks, Informatica MDM, and Salesforce Data Cloud. Working closely with the Head of Data Governance, you'll ensure standards are embedded in delivery. This is new ground rather than a finished product, so strong Databricks and Azure expertise, strategic thinking, and the appetite to build something with real commercial impact are essential. Key responsibilities Define and own the enterprise data architecture strategy, principles, and roadmap, ensuring a coherent target state across analytics, operational, and customer data domains Chair and lead the Data Design Authority, providing architectural decision-making, assurance, and risk management across data initiatives Provide architectural guardrails and technical direction to the Director of Data and Analytics and associated delivery teams, ensuring solutions align to enterprise standards across Azure Fabric, Data Lake, Databricks, Informatica MDM, and Salesforce Data Cloud Lead the architectural design and governance of the key technology and data programmes, bringing proper structure and ownership to this area of the function Drive adoption of modern cloud-native data practices, embedding DataOps, automation, and CI/CD approaches to improve resilience, scalability, and delivery pace Ensure security, privacy, and regulatory compliance is embedded by design across all enterprise data architecture patterns and platform capabilities Line manage the Platform Architect for Data, working in close partnership with the Head of Data Governance to ensure architectural standards are embedded in practice About you Demonstrable experience defining and governing enterprise data architecture within a complex, multi-domain organisation, with strong hands on Databricks and Azure stack experience is essential Proven track record shaping and implementing data architectures on Microsoft Azure data platforms, including Fabric, Data Lake, and Databricks Deep expertise in data modelling, enterprise integration patterns, and master data management, including platforms such as Informatica MDM and Salesforce Data Cloud Experience establishing and leading architectural governance forums or design authorities, with the confidence to set standards and hold teams to them Demonstrated leadership capability, including line management and development of architecture or platform specialists Able to translate complex data architecture into clear commercial outcomes, influencing senior stakeholders and supporting strategic investment decisions Comfortable working in an environment that isn't yet fully formed, with the initiative to build something well from the ground up A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Advertised: 29 Apr 2026 GMT Daylight Time

Apply now Job no: 564963 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Data Architect within our Technology Architecture function, you will be the enterprise authority for data architecture at Halfords. This is a brand new role at a pivotal point in our data journey, created to bring strategic direction, standards and architectural governance to a capability that is becoming central to our customer, commercial and operational ambitions. You will define and govern the enterprise data architecture strategy, chair the Data Design Authority and set the guardrails for how data is modelled, integrated, governed and used across the organisation. With major programmes such as Customer Data Platform and ERP ahead, this is a genuine opportunity to shape the foundations of Halfords' future data estate rather than inherit someone else's blueprint. Day to day, you will provide authoritative direction across Microsoft Fabric, Data Lake, Databricks, Informatica MDM and Salesforce Data Cloud, working closely with the Director of Data & Analytics, delivery portfolios, the Platform Architect - Data and the Head of Data Governance. You will help ensure that data architecture standards are not just written down, but embedded into the way teams design, govern and deliver data solutions. This is a genuine build and shape opportunity: the foundations are being modernised, the ambition is clear and you will have the mandate to create the standards, governance and architecture needed for data to become a core enterprise capability at Halfords. Key responsibilities Define and own the enterprise data architecture strategy, principles, and roadmap, ensuring a coherent target state across analytics, operational, and customer data domains Chair and lead the Data Design Authority, providing architectural decision making, assurance, and risk management across data initiatives Provide architectural guardrails and technical direction to the Director of Data and Analytics and associated delivery teams, ensuring solutions align to enterprise standards across Azure Fabric, Data Lake, Databricks, Informatica MDM, and Salesforce Data Cloud Lead the architectural design and governance of the key technology and data programmes, bringing proper structure and ownership to this area of the function Drive adoption of modern cloud native data practices, embedding DataOps, automation, and CI/CD approaches to improve resilience, scalability, and delivery pace Ensure security, privacy, and regulatory compliance is embedded by design across all enterprise data architecture patterns and platform capabilities Line manage the Platform Architect for Data, working in close partnership with the Head of Data Governance to ensure architectural standards are embedded in practice About you Demonstrable experience defining and governing enterprise data architecture within a complex, multi domain organisation, with strong hands on Databricks and Azure stack experience is essential Proven track record shaping and implementing data architectures on Microsoft Azure data platforms, including Fabric, Data Lake, and Databricks Deep expertise in data modelling, enterprise integration patterns, and master data management, including platforms such as Informatica MDM and Salesforce Data Cloud Experience establishing and leading architectural governance forums or design authorities, with the confidence to set standards and hold teams to them Demonstrated leadership capability, including line management and development of architecture or platform specialists Able to translate complex data architecture into clear commercial outcomes, influencing senior stakeholders and supporting strategic investment decisions Comfortable working in an environment that isn't yet fully formed, with the initiative to build something well from the ground up A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Equal opportunities statement Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Job Summary The Product Manager - CRM UK role will be responsible for driving the strategic direction of our products, from conception to execution, working closely with cross functional teams to define product vision, roadmap, and objectives, ensuring alignment with business goals and customer needs for our UK business. The role will help maintain the integrity of the foundational CRM design that is consistent across the CDW enterprise (CDW US, CDW Canada, and CDW UK) while leading innovation and continuous improvement needed to make the CRM feel "localized" with the specifics needed to support the CDW UK business. The ideal candidate is a strategic thinker with excellent communication skills and a passion for delivering innovative solutions. A successful candidate will need to be comfortable synthesizing a clear, logical, data driven narrative out of confusing, ambiguous and at times conflicting information. Key responsibilities Build strong relationships with both technical and non technical teams such as Sales, Integrated Tech Services (ITS), Operations, Product & Purchase Management, and Finance teams to align objectives and priorities to deliver high quality products Comfortable speaking, presenting, and demoing capabilities at all levels of an organization up to C suite Define and track key performance indicators (KPI's) to measure the success of product initiatives against business objectives Comfortable with hypothesis driven feature development Develop and articulate a clear product roadmap that aligns with company objectives and market trends Translate roadmap into actionable strategies to drive product growth and innovation Define and maintain journey maps to understand user journeys by persona Own and prioritize product backlog, ensuring alignment between stakeholders and technology Conduct market research and user interviews to identify customer requirements and validate product hypotheses Lead strategic vision for our CRM UK Implementation for release planning activities, including feature prioritization and coordination with agile teams to plan and execute Program Increments (PIs) Create and maintain Program Increment artifacts such as feature backlogs, WSJF's, Sprint Plans, and Release Notes Collaborate with architects, designers, and product owners to develop innovative and scalable solutions that meet customer needs and technical requirements Qualifications, Skills & Experience Bachelor's degree or equivalent experience required 3+ years of Product Management, Professional Services or Technology experience Proven track record of successfully managing products from concept to launch in a fast paced environment Strong analytical and problem solving skills, with the ability to prioritize and execute tasks effectively Excellent communication and presentation skills, with the ability to influence cross functional teams and senior stakeholders Experience with Agile methodologies, including SAFe, Scrum, and Kanban Experience with Salesforce is required Other Required Qualifications Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders Capable of taking granular level detail and communicating information at a high level Excellent analytical skills Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines Proficient in Microsoft office applications with strong experience in PowerPoint Demonstrated ability to effectively present data to stakeholders for full scenario understanding Track record of identifying process improvements and making appropriate recommendations Strong negotiation skills with the ability to influence stakeholders Preferred Qualifications Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, Lucidchart are a plus 5+ years of Product Management, Sales, Sales Operations or Technology experience What we offer Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday + bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan + additional perks CDW is an equal opportunity employer committed to maintaining a policy of non discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.

Location: UK (London) Full-time WHO WE ARE We help businesses succeed in a fast-changing digital landscape by transforming end-to-end customer experiences to drive growth and engagement. Our approach is customer-centric: technology alone isn't enough - it's how you use it. With deep retail expertise, we support companies in achieving their digital best. We specialise in composable commerce across the full customer journey - from loyalty and data insights to marketplaces, multichannel retail and digital marketing. As a premium partner of SAP, Salesforce and Shopify, and with in-house expertise across partners like Mirakl, Akeneo, Emarsys, Algolia, Bloomreach, Amplience and Xiatech, we deliver value quickly. Successful CX platforms require a clear vision, roadmap and execution capability - we bring all three and act as your partner for success. WHAT YOU'LL DO Lead CX consulting engagements (B2C & B2B), including diagnostics, programme shaping and discovery & design. Drive platform-agnostic CX strategy across key areas: Commerce, CDP/Customer Data, Marketing Automation, Loyalty, and Order & fulfilment. Define target architectures, business cases, dependencies and transformation roadmaps before platform selection. Lead detailed discovery & design phases with Solution Architects, defining requirements, customer journeys (CX/UX), architectures and delivery setup. Facilitate client workshops to capture processes, journeys, capabilities and architectures. Identify gaps, constraints, dependencies and opportunities across business, data and systems. Translate complexity into clear, value-driven CX roadmaps. Provide senior advisory support in pre-sales and early delivery phases. Create key deliverables (e.g. CX diagnostics, capability models, architectures, BRDs, risk assessments). Collaborate with architects, delivery and account teams to ensure end-to-end continuity. Identify follow-on opportunities as client needs evolve. WHAT YOU NEED 5+ years in CX consulting, business analysis or transformation. Experience in B2C and B2B environments with complex customer journeys. Strong experience in CX diagnostics, programme shaping and discovery/design. Excellent communication skills and confidence with senior stakeholders (Manager-C-level). Ability to quickly understand business models, needs, tech landscapes and data flows. Strong analytical and structuring skills. Experience with process mapping, customer journeys, requirements documentation, capability models and high-level architectures. Comfortable working independently in senior teams. Collaborative, personable team player. HIGHLY DESIRABLE We're particularly interested in candidates who bring new depth to the team in one or more of the following areas (ranked in descending order with most desirable first): AI-driven CX solutions (especially in Google ecosystems) B2B digital experience (eCommerce, portals, pricing complexity) CDP / Single Customer View Marketing Automation Loyalty & retention Sales/Service CX (CRM, contact centres) Basic ERP/WMS/fulfilment exposure WHY KPS Flexible working environment Competitive rate 25 days annual leave with an extra day to do something extra special - volunteer/ charity etc. Bright and bubbly office in Wimbledon Private healthcare Maternity/ Paternity/ Parental Leave Flu jabs and eye tests Pension We are an Equal Opportunity Employer and encourage applications from candidates of all backgrounds, identities, and abilities. We're committed to making our hiring process as inclusive and accessible as possible. If you require any adjustments, at any stage of the application or interview process, please let us know.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. JOB TITLE Software Engineer II ROLE PURPOSE The Salesforce Application Developer supports business process through technology solutions. The purpose of the role is to develop Salesforce software solutions for complex and large scale projects through object and data modelling, database design, programming, quality assurance, and implementation support. Application Developer participates in application standards development and serves as an evangelist for best practices in development. SUCCESS MEASURES Report project/task status to the appropriate Software Engineering Manager on a weekly basis. Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved. ROLE RESPONSIBILITIES Develop, customize, and maintain Salesforce CRM. Work on Azure Cloud-based solutions to support business applications. Integrate Salesforce with third party applications. Develop system applications to CDW coding standards and quality. Technically manage complex and large scale project efforts in development, maintenance and enhancements of business system applications. Collaborate with other CDW teams to determine the optimal solution architecture to ensure application efficiency, maintainability, and scalability. Collaborate with business teams to develop high level system narratives, and storyboards. Collaborate with cross functional teams to improve system performance and user experience. Participate in system upgrades, patches, and security updates. KNOWLEDGE, SKILLS AND EXPERIENCE Qualifications/ training Bachelor's degree or equivalent practical experience Salesforce - Apex programming, Lightning Components, API integration Azure Cloud - Azure Functions, Logic Apps, Azure DevOps, API Management Programming Languages - Apex, JavaScript, C#, .NET Database Management - SQL Server, Azure SQL, Data Modelling Web Technologies - REST APIs, SOAP, JSON, XML Certifications in Salesforce Platform Developer certification Experience with Agile methodologies and DevOps practices EXPERIENCE REQUIRED / SKILLS 5 years in Salesforce application development Expertise in developing software, demonstrated ability to understand and articulate details and impacts of complex proposed software solutions. Excellent written and verbal communication skills with the ability to effectively communicate with all stakeholders including senior leadership. PREFERRED QUALIFICATIONS Demonstrated resourcefulness in the software development process and creative problem solving skills Microsoft Navision (Business Central) - Customization, Extension Development, AL Programming Dynamics 365 - Configuration, PowerApps, Power Automate, and Common Data Service (CDS) COMPETENCIES Resourcefulness and Creative Problem Solving - Demonstrates strong resourcefulness and the ability to develop innovative solutions when navigating complex technical challenges, applying sound judgement and creativity to deliver high quality software outcomes. Technical Expertise and Solution Articulation - Exhibits advanced software engineering expertise with the capability to interpret, design, and implement complex technical solutions, clearly articulating their impacts and rationale to both technical and non technical stakeholders. Communication and Stakeholder Engagement - Communicates with clarity and professionalism across all levels of the organisation, effectively conveying technical concepts, collaborating across teams, and engaging senior leadership with concise and meaningful updates. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. Supports software engineering team in designing, developing, and testing complex software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Works within team to support clients' project objectives. Essential Functions Support product refinement process including planning, design, and architecting for development work. Follow architectural decisions made by the team and understand the reasoning behind them. Engage in brainstorming sessions to propose innovative ideas and solutions. Be involved in proof-of-concept implementations and prototypes used to gather feedback and make informed decisions. Consider potential risks that might impact the solution. Express clearly to both technical and non-technical audiences in written and verbal formats. Independently analyze, troubleshoot, break down complex work, and identify dependencies across teams and bodies of work. Contribute to CI/CD process, including automated testing and enhancing testing coverage of the product. Understand adoption and release barriers to entry for the product and technology. Promote cross-team collaboration focused on taking end to end solutions to market and supporting go live activities. Analyze adoption of product and understand how to improve the customer journey by applying solutions to address new enhancement requests. Play an active role in addressing system hygiene. Mitigate future hygiene issues by consistently producing high quality code. Adhere to coding standards and stay up to date with the latest technology trends, best practices. Encourage continuous learning and define a personalized continuous learning path that assists with career growth. Independently handle complex tickets, actively collaborate with the team to drive continuous improvement. Increase expectations on the quality code review process. Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization. Apply AI insights to identify patterns, automate tasks, and improve overall development efficiency and product quality. Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience. Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation. Requirements Knowledge of software design principles and development tools, technologies (languages, frameworks, etc.) and domains used. Proficiency in at least one programming language. Experience building with AWS. Experience with AI assisted development practices across planning, design, execution and testing. Strong understanding of software engineering best practices, including coding standards, code reviews, source control management, and testing. Ability to collaborate with others in a professional and respectful manner. Proficient knowledge of code versioning tools, such as Git. Desired Experience with Salesforce and React. Agile software development experience. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .

Solution Engineer Department: Commercial Employment Type: Full Time Location: London Reporting To: Rikki Schmidle Description As AI, MCPs, and new connectivity models reshape how legal teams work, the value of proprietary data has never been higher. Lexology PRO has grown consistently at 30% year on year, so we know that our customers value our insights. We also know that customers are looking for more dynamic ways to surface insight, quantify exposure to risk, and stay ahead of regulatory developments. To meet that demand, we are evolving how our data is delivered and embedded into customer workflows, and are hiring a Solution Engineer to bridge customer challenges with product capabilities and turn insight into actionable solutions. Key Responsibilities Pre-Sales Support - Partner with account executives to understand customer requirements and align product capabilities to business objectives. Technical Demonstrations & Presentations - Design and deliver compelling, high level product demonstrations and technical presentations that clearly articulate value to prospective clients. Solution Design & Scoping - Define technical architectures, integration points, and project scope, ensuring proposed solutions are feasible, scalable, and aligned with customer needs. Proof of Concept (PoC) Delivery - Lead the technical execution of trials and PoCs to validate the solution in a real world customer context and support deal closure. Relationship Management - Act as a trusted technical advisor, addressing questions, risks, and objections throughout the sales process. Product Feedback Loop - Communicate customer requirements, objections, and market insights back to product and engineering teams to inform roadmap decisions. Skills Knowledge and Expertise Technical Expertise - Strong understanding of software systems, SaaS platforms, and/or relevant IT infrastructure, including integrations and APIs. Communication Skills - Ability to translate complex technical concepts into clear, value led messaging for both technical and non technical stakeholders. Sales Acumen - Solid understanding of the B2B sales process, with the ability to support value based and consultative selling. Problem Solving Capability - Proven ability to analyse customer business challenges and map them to effective technical solutions. Tools and Technologies - Familiarity with: Software demonstration tools CRM platforms (e.g. Salesforce) API, MCP, and integration tools Basic programming or scripting languages (e.g. SQL, Python) Education and Experience - Typically a bachelor's degree in Computer Science, IT, or a related discipline, with prior experience in a technical, customer facing, or pre sales role. Benefits Eye care - from start of employment Employee Assistance Programme - from start of employment A day off for your birthday - from start of employment Pension (4% employer contribution and 4% employee contribution) - after 3 months Life assurance - after 4 months Cycle to work scheme - after probation Season ticket loan - after probation £350 annual wellbeing allowance to contribute to gym memberships or fitness classes - after probation Puregym access - after probation Perks at work platform access - after probation Private healthcare - after 1 year of service Company socials - additional perks Access to Employee Affinity Networks - additional perks Mentoring scheme - additional perks Volunteering Day - additional perks Mortgage Advice - additional perks Work from anywhere (2 weeks) - additional perks Generous parental leave - additional perks We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page. 'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.'

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. The role is a highly skilled Salesforce Developer with expertise in Salesforce Core and Salesforce Industries (Vlocity) who will design, develop, and optimize scalable enterprise solutions tailored to evolving business needs. Key Responsibilities Solution Development Design and implement scalable solutions across Salesforce Core and Salesforce Industries (Vlocity). Develop OmniStudio components, including OmniScripts, Integration Procedures, DataRaptors/Data Mappers, and FlexCards. Develop custom functionality using Apex, SOQL, Lightning Web Components (LWC), and Visualforce. Configure and optimize Vlocity CPQ, including Enterprise Product Catalog (EPC), product modeling, pricing rules, promotions, and guided selling. Implement and manage Vlocity Order Management, covering order capture, decomposition, orchestration, and fulfillment lifecycle. System Integration Design and develop integrations using REST/SOAP APIs and middleware tools such as MuleSoft and Boomi. Build high performance Integration Procedures for real time and batch integrations. Ensure secure, scalable, and reliable data flows across enterprise systems. Performance & Quality Optimize Salesforce and OmniStudio solutions for performance, scalability, and maintainability. Conduct code reviews, debugging, and performance tuning. Implement AI enabled automation and intelligent process enhancements where applicable. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of Salesforce Core development experience. 1+ years of Salesforce Industries (Vlocity) experience, including OmniStudio, CPQ, and Order Management. Proven track record of delivering enterprise scale Salesforce implementations. Strong proficiency in Apex, SOQL, Lightning Web Components (LWC), and Visualforce. Hands on expertise in OmniScripts, Integration Procedures, DataRaptors/Data Mappers, and FlexCards. Experience configuring and optimizing Vlocity CPQ, including Enterprise Product Catalog and pricing frameworks. Experience implementing Vlocity Order Management, including decomposition and orchestration. Strong understanding of Salesforce architecture, data modeling, and security best practices. Experience integrating Salesforce with external systems via APIs and middleware. Preferred Qualifications Salesforce certifications such as Platform Developer I/II, OmniStudio Developer, or Salesforce Industries Consultant. Experience with Agile methodologies and tools such as Jira. Knowledge of DevOps tools and CI/CD pipelines (Git, Copado, Azure DevOps). Industry experience in telecommunications, energy, or insurance sectors. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and have been a member of the Living Wage Foundation for many years, and we reserve the right to undertake background checks on anyone that we extend an employment offer to.

B Capital is seeking a Senior AI and Data Technical Architect in Greater London. The role entails leading the design and operationalization of data and AI architectures centered on Salesforce D360. Key responsibilities include guiding customers through AI solutions, driving prompt engineering, and collaborating with account executives to build prototypes. Candidates should have 7+ years of experience in data architecture, strong Salesforce knowledge, and programming proficiency. Ideal for those passionate about AI and technology, with a collaborative mindset.

Description Role Description As an AI and Data Technical Architect, you will act as a senior, hands on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side by side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems-including hyperscalers, data lakes, and governance frameworks. You will: Lead pre sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks. Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross platform integrations. Collaborate with AEs and SEs to build hands on prototypes and demos using Agentforce and integrated external agents. Develop thought leadership content-demo templates, whitepapers, enablement sessions-focused on agent lifecycle, integration strategy, and technical effectiveness. Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization. If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you! Responsibilities Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate. Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs. Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement. Build Hands On Demos & Prototypes - Co create quick prototypes ( Lead Pre Sales Workshops - Facilitate whiteboarding, deep dive sessions, and quick enablement for customers and internal teams. Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies. Support Early Adoption - Occasionally assist in proof of value engagements post sale by tuning agents and guiding customers toward self sufficient enablement. Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real time vs. batch patterns, data graph design, and activation strategies within D360. Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently. Requirements Technical Pre Sales/Consulting - 7+ years of hands on experience designing and delivering data, analytics, and AI architectures in enterprise environments. Salesforce Expertise - Hands on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services. External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability. Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands on prototype development. AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences. Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC). Hands On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter. Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions. Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting edge technologies. Preferred Requirements Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A). Governance & Observability - Familiarity with prompt governance, observability, and monitoring frameworks. Cross Platform Background - Background in cross platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows). Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services. Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker. Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field

We are seeking a skilled Salesforce Developer with expertise in Vlocity (Salesforce Industries) and Salesforce Core to design, develop, and optimize scalable solutions tailored to business needs. Key Responsibilities Solution Development Design and implement both Salesforce Core and Vlocity (Salesforce Industries) solutions, including custom applications, OmniScripts, DataRaptors, Integration Procedures, and FlexCards. Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools. Configure and optimize Vlocity CPQ, product catalog, and order management for industry specific solutions. Customization and Configuration Configure Salesforce Core functionalities, including custom objects, workflows, validation rules, flows, and process automation. Leverage Salesforce declarative tools to create efficient, scalable solutions that align with business needs. Customize and integrate Vlocity features to support industry specific workflows, including quoting, pricing, and order orchestration. System Integration Design and develop integrations between Salesforce Core, Vlocity, and external systems using APIs, middleware, and Vlocity DataRaptors. Ensure seamless data flow across integrated systems, maintaining data accuracy and performance. Collaborate with IT teams to troubleshoot and resolve integration challenges. Performance Optimization Optimize Salesforce Core and Vlocity solutions for performance, scalability, and maintainability. Conduct code reviews, performance testing, and debugging to ensure high quality deliverables. Implement best practices for both Vlocity and Salesforce Core development. Collaboration and Documentation Work closely with business analysts, solution architects, and stakeholders to gather requirements and implement effective solutions. Document technical designs, workflows, and solution architectures for both Vlocity and Salesforce Core implementations. Provide technical guidance and mentorship to peer developers as needed. Testing and Deployment Conduct unit, integration, and performance testing for all developed solutions. Support deployments across multiple environments using CI/CD pipelines and version control systems. Troubleshoot and resolve post deployment issues, ensuring seamless user experience. Qualifications Education Bachelor's degree in Computer Science, Information Technology, or a related field. Experience 3+ years of Salesforce development experience, with strong knowledge of Salesforce Core. 1+ years of hands on experience with Vlocity (Salesforce Industries) tools and features. Proven track record of designing and delivering complex Salesforce Core and Vlocity solutions. Skills Proficiency in Salesforce Core development, including Apex, SOQL, Lightning Web Components (LWC), and Visualforce. Expertise in Vlocity OmniStudio tools (OmniScripts, DataRaptors, FlexCards, Integration Procedures) and configuration of industry specific solutions. Strong understanding of Salesforce architecture, data models, and security. Experience with system integrations using REST/SOAP APIs, middleware tools (e.g., MuleSoft, Boomi), and Salesforce Connect. Excellent problem solving and debugging skills, with a focus on scalability and efficiency. Preferred Skills Salesforce certifications, such as Platform Developer I/II, OmniStudio Developer, Salesforce Industries Consultant, or Application Architect. Experience with Agile development methodologies and tools like Jira. Knowledge of DevOps tools, CI/CD pipelines, and version control systems (e.g., Git, Copado). Familiarity with industry specific workflows in telecommunications, energy, or insurance sectors. Work Environment Collaborative and innovative culture focused on delivering cutting edge solutions. Opportunities for professional development, including Salesforce certifications and training. Flexible work arrangements, including hybrid or remote options. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found.

Job Description Salesforce is looking for an experienced Regional Vice President (RVP), Platform & Security to lead and grow our Platform & Security business across the United Kingdom & Ireland (UKI) region. This senior sales management role mirrors our existing RVP structure in other regions and will play a pivotal part in accelerating our Platform & Security revenue in one of our most strategic markets. Responsibilities Lead and develop a team of Account Executives (AEs) and Specialists focused on Platform & Security solutions across UKI Define and execute the regional go-to-market strategy for Platform & Security (Salesforce Shield, Event Monitoring, Security Center, Platform, Data Cloud, etc.) Drive revenue growth by owning the regional forecast and delivering against quarterly and annual targets Operate in a co-prime / matrix model, partnering closely with Core AEs, Solution Engineers, Customer Success, and cross-functional stakeholders to drive complex, multi-product deals Build and maintain executive-level relationships with key customers and prospects across UKI Coach and mentor the team on strategic selling, deal qualification, and pipeline management Collaborate with EMEA and Global leadership to align on priorities, best practices, and resource allocation Represent the voice of the customer internally to influence product roadmap and go-to-market strategy Requirements 3+ years of experience in a sales management or leadership role, ideally in enterprise software / SaaS Proven track record of consistently achieving or exceeding revenue targets in a regional or territory leadership capacity Experience managing and coaching high-performing sales teams in a fast-paced, dynamic environment Strong background in complex, multi-stakeholder enterprise sales cycles Demonstrated ability to operate effectively in a matrix / co-prime sales model, working across multiple internal teams and stakeholders Skills & Competencies IT sensibility - comfortable navigating conversations around IT strategy, enterprise architecture, and digital transformation (deep security expertise not required) Strong ability to communicate and build relationships with senior leaders and ability to engage at C-level (CIO, CISO, CDO) Excellent forecasting and pipeline management discipline Ability to influence without authority in a highly matrixed organisation Strong written and verbal communication skills in English; additional European languages a plus What We Offer The opportunity to lead a high-growth business in one of Salesforce's most strategic regions A collaborative, inclusive culture with a strong focus on career development Competitive compensation package including base salary, variable pay, and equity Access to Salesforce's world-class enablement, tools, and resources Unleash Your Potential: When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Equal Opportunity Employment Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

Flosum seeks a Director of Software Development to lead a team of 10 engineers focusing on Node.js and Salesforce platforms. This hands-on leadership role demands over 10 years in software engineering, with proven experience in architecting performance-critical solutions. Candidates should have a strong technical background, especially in Node.js, and a track record of improving development velocity while maintaining high-quality standards. Join us to shape exceptional software for modern enterprises.

At Flosum, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us. We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value-not a slogan. If you believe world-class engineering teams are the ones that move quickly and build things right, you'll feel at home here. About the Role We are hiring a Director of Software Development to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands on leadership role for a technical architect at heart who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software-on time, at quality, and at scale. What You'll Own Lead, coach, and grow a team of 10 full stack developers across Node.js services and Salesforce customizations. Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR. Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data. Architect end to end solutions spanning Node.js microservices, APIs, event driven patterns, and Salesforce (Apex, Lightning, integrations). Own solution performance: latency, throughput, scalability, and cost-set SLOs and hold the team accountable to them. Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out. Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies. Recruit, onboard, and performance manage engineers; build a culture of ownership and speed. 10+ years in software engineering with 5+ years leading development teams of 8-20 engineers. Deep, current hands on experience with Node.js (Express/Nest, async patterns, performance tuning, microservices). Working knowledge of the Salesforce platform-Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js Salesforce integration patterns. Proven technical architect background: designed distributed systems, API contracts, data models, and performance critical solutions in production. Track record of schedule compression-case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality. Strong estimation and planning discipline in Agile/Scrum or Kanban environments. Experience driving solution performance: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces). Cloud native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices. Excellent stakeholder communication-can negotiate scope vs. time vs. quality with executives. Success Metrics (First 6-12 Months) Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks. Ship the current roadmap on a compressed timeline agreed with leadership. Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance. Meet or exceed performance SLOs for the Node.js + Salesforce solution stack. Retain and level up the existing team while filling any skill gaps. Why Flosum At Flosum, we believe great software is built by great teams-and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world class software looks like, we want to talk to you.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. Our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Systems Engineer to contribute to the success of our rapidly growing business. You would act as the Inside Systems Engineer for the UK Commercial segment, supporting our Inside Regional Account Managers (iRAMs) in driving technical excellence and customer success across the region. IMPORTANT: Candidates must already be based in the UK with full right to work. As an Inside Systems Engineer, you will: Partner closely with Inside Regional Account Managers to support customers throughout the sales lifecycle, from discovery to technical validation. Qualify and assess sales opportunities from a technical standpoint, ensuring alignment with customer needs and Fortinet solutions. Serve as the primary technical resource on sales calls, providing clear explanations of features, specifications, integrations, and solution benefits. Deliver engaging product demonstrations, whiteboarding sessions, and proof of concept (PoC) activities to drive customer understanding and confidence. Support customer evaluations through hands on demos, PoCs, and technical workshops. Translate customer business and technical requirements into effective Fortinet architectures and solution proposals. Maintain deep expertise across Fortinet's portfolio, industry trends, and emerging threats, including cloud security, SASE, SD WAN, SOC technologies, and multi tenant architectures. Act as a trusted advisor to customers and partners, building strong technical relationships and supporting long term adoption. Collaborate cross functionally with technical support, engineering, and product teams to resolve customer issues and ensure successful solution delivery. Support RFI/RFP responses and maintain accurate documentation in Salesforce. Contribute to a culture of knowledge sharing by mentoring partners and colleagues on Fortinet technologies. We Are Looking For An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Experience in pre sales engineering, technical consulting, or a customer facing technical role. Strong understanding of networking and cybersecurity technologies, including Routing, Switching, VPN, LAN/WAN, Network Security, Intrusion Detection, and Anti Virus. Familiarity with modern security architectures such as SASE, SD WAN, Zero Trust, SOC tools, and cloud security. Solid knowledge of DNS, NFS, SMTP, HTTP, TCP/IP, and protocols such as RADIUS, PKI, IKE, L2TP, IPSEC, SSL, SSH, and 802.1Q. Experience with Azure, AWS, or Google Cloud is highly desirable. Understanding of virtualization technologies such as VMware, Hyper V, or KVM is a plus. Strong communication and presentation skills, with the ability to engage both technical and non technical audiences. A collaborative mindset and the ability to build trusted relationships with customers, partners, and internal teams. A desire to contribute to a high performing, inclusive, and diverse team environment. Industry certifications (e.g., NSE, CISSP, CCNP) are advantageous. Education: Bachelor's degree or equivalent experience. Why Join Us At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support your overall health and financial well being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Senior Business Analyst (Technical) Location: Newcastle Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. We are seeking a Technically orientated Senior Business Analyst to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You'll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well defined, deliverable requirements & designs. By collaborating closely with stakeholders and delivery teams, you'll help ensure solutions are user focused, technically feasible, and aligned to strategic business goals-making a tangible impact from discovery through to product launch. Responsibilities Lead discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies. Bridge the gap between business and technology, taking ownership of process analysis and shaping fit for purpose transformational solutions. Provide reviews, coaching, and quality assurance for business analysis outputs produced by other team members, promoting consistent standards and best practices. Lead functional & non-functional requirements identification and elicitation, managing stakeholders and taking customers on the journey from problem definition to solution agreement. Integrate closely with business and technology teams to create and maintain a holistic vision of the solution that enables successful delivery. Own the production of high quality analysis and design artefacts, including functional designs, process flows, sequence diagrams, business rules, and prioritised product backlog items. Analyse and interpret data to present clear options, trade offs, and evidence based recommendations that support senior stakeholder decision making. Lead complex business impact assessments across multiple streams, clearly articulating change implications and dependencies. Provide assurance on scope, requirements, and solution alignment, identifying gaps or risks early and supporting governance and assurance processes as needed. Plan and coordinate business readiness activities for large scale implementations, ensuring operational readiness for the target operating model. Lead business change activities, including defining communication strategies and designing training approaches to support adoption. Work closely with solution and technical architects to shape cohesive, integrated solutions to customer problems. Actively facilitate Agile ceremonies and support backlog prioritisation aligned to value, risk, and delivery dependencies. Proactively identify, communicate, and manage technical constraints, risks, and dependencies. Demonstrate strong understanding of system integration, APIs, and data considerations, translating technical concepts for non technical stakeholders. Operate independently in a high impact, customer facing role, providing direction, assurance, and thought leadership within the delivery team. Lead and shape the adoption of AI enabled solutions that support improved outcomes for clients. Strategically drive AI led efficiencies across delivery practices, influencing ways of working, standards, and continuous improvement. Qualification Strong and proven business analysis capability across requirements elicitation, analysis, documentation, validation, and management. Ability to independently understand complex business problems and lead the translation of business needs into high quality requirements and solution designs. Extensive experience producing and assuring business analysis artefacts including user stories, functional and non functional requirements, process models, business rules, and data specifications. Confident application of structured analysis and solution design techniques (e.g. UML, BPMN, process modelling, and business impact assessment) to complex change initiatives. Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision making. Proven ability to manage and influence senior stakeholders, facilitating alignment across business and technology teams. Extensive experience leading business impact assessments and clearly articulating change impacts, dependencies, and risks. Experience leading, coaching, and/or mentoring other business analysts, setting clear direction, assuring quality of outcomes, and supporting capability development within the team. Strong experience operating within Agile (Scrum/Kanban) and/or Waterfall delivery environments, shaping analysis approaches to suit delivery context. Ability to lead backlog refinement and prioritisation activities, ensuring alignment to value, risk, and delivery dependencies. Experience providing direction and support across testing phases, including complex defect triage and resolution. Confident use of tools such as JIRA, Confluence, Visio, and Excel to drive analysis, reporting, and delivery outcomes. Set Yourself Apart - Technical & Specialist Experience Significant experience delivering technology enabled or digital transformation programmes, ideally within large scale or regulated environments (e.g. Public Sector). Strong understanding of system integration, APIs, and data considerations, with the ability to translate technical concepts for non technical audiences. Experience working with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce). Experience collaborating with UX and service design teams, including use of wireframing and prototyping tools. Demonstrated ability to apply emerging technologies (e.g. GenAI) to business problems in a pragmatic, value led way. Demonstrated the understanding of how AI can transform businesses and solutions. Experience supporting benefits realisation and embedding change into live operational environments. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.