the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details
27/07/2026
Full time
the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details
Role Summary The EMEA Applications team is a small but rapidly growing IT team responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia. This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e Commerce platform, and integration technologies including Electronic Data Interchange (EDI) and Java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service platforms and how they connect. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers, the Production Support Manager, and third party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities Line management duties including recruitment, goal setting, and performance management Task coordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to coordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs Ensure compliance with global IT policies, standards, and processes Work with Team Leads to ensure all relevant technical documentation is up to date and managed effectively Required Qualifications/Experience Minimum 5 years' experience managing applications and/or integrations teams Line management responsibilities including recruitment, performance management, and talent development Comprehensive knowledge of all aspects of Waterfall, Agile, and Hybrid SDLC processes Vendor management, including Statements of Work, budgeting, invoicing, etc. Experience of IT application support processes (ITIL) Experience with Salesforce essential; Service Now and JIRA or equivalent desirable Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in a global setting dealing with multi discipline teams in multiple time zones Preferred Qualifications Functional knowledge of Order to Cash (O2C) processing including e Commerce Experience with Java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required Up to 10% Experience and Education Requirements Typically requires a Bachelor's degree with 8 12 years of industry experience Requires a degree in a technical discipline 2 5 years of previous management or lead experience Flex Workplace Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
22/07/2026
Full time
Role Summary The EMEA Applications team is a small but rapidly growing IT team responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia. This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e Commerce platform, and integration technologies including Electronic Data Interchange (EDI) and Java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service platforms and how they connect. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers, the Production Support Manager, and third party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities Line management duties including recruitment, goal setting, and performance management Task coordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to coordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs Ensure compliance with global IT policies, standards, and processes Work with Team Leads to ensure all relevant technical documentation is up to date and managed effectively Required Qualifications/Experience Minimum 5 years' experience managing applications and/or integrations teams Line management responsibilities including recruitment, performance management, and talent development Comprehensive knowledge of all aspects of Waterfall, Agile, and Hybrid SDLC processes Vendor management, including Statements of Work, budgeting, invoicing, etc. Experience of IT application support processes (ITIL) Experience with Salesforce essential; Service Now and JIRA or equivalent desirable Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in a global setting dealing with multi discipline teams in multiple time zones Preferred Qualifications Functional knowledge of Order to Cash (O2C) processing including e Commerce Experience with Java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required Up to 10% Experience and Education Requirements Typically requires a Bachelor's degree with 8 12 years of industry experience Requires a degree in a technical discipline 2 5 years of previous management or lead experience Flex Workplace Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
IT Manager, Commercial ApplicationsEdinburgh, ScotlandFind out how well you match with this jobJob IDJR120025 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. You must have the Right to Work in the UK. Sponsorship is not available for this role Role Summary: The EMEA Applications team are a small but rapidly growing IT ream responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia.This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e-Commerce platform, and integrations technologies including Electronic Data Interchange (EDI) and java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service Platforms and connections between them. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers and the Production Support Manager and third-party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience of managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities: Line management duties including recruitment, goal setting, and performance management Task co-ordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to co-ordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles. Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs. Ensure compliance with global IT policies, standards, and processes. Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively. Required Qualifications/Experience: Minimum 5 years' experience managing applications and or integrations teams Line management responsibilities including recruitment, performance management and talent development Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes Vendor Management, incl Statements of Work, Budgeting, Invoicing etc Experience of IT application support processes (ITIL) Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable. Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in global setting dealing with multi-discipline teams in multiple time zones Preferred Qualifications: Functional knowledge of Order to Cash (O2C) processing including e-Commerce Experience of java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required: Up to 10% Experience and Education Requirements: Typically requires a Bachelor's degree with 8-12 years of industry experience Requires a degree in a technical discipline 2-5 years of previous management or lead experience Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
22/07/2026
Full time
IT Manager, Commercial ApplicationsEdinburgh, ScotlandFind out how well you match with this jobJob IDJR120025 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. You must have the Right to Work in the UK. Sponsorship is not available for this role Role Summary: The EMEA Applications team are a small but rapidly growing IT ream responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia.This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e-Commerce platform, and integrations technologies including Electronic Data Interchange (EDI) and java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service Platforms and connections between them. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers and the Production Support Manager and third-party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience of managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities: Line management duties including recruitment, goal setting, and performance management Task co-ordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to co-ordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles. Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs. Ensure compliance with global IT policies, standards, and processes. Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively. Required Qualifications/Experience: Minimum 5 years' experience managing applications and or integrations teams Line management responsibilities including recruitment, performance management and talent development Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes Vendor Management, incl Statements of Work, Budgeting, Invoicing etc Experience of IT application support processes (ITIL) Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable. Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in global setting dealing with multi-discipline teams in multiple time zones Preferred Qualifications: Functional knowledge of Order to Cash (O2C) processing including e-Commerce Experience of java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required: Up to 10% Experience and Education Requirements: Typically requires a Bachelor's degree with 8-12 years of industry experience Requires a degree in a technical discipline 2-5 years of previous management or lead experience Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
About AbsoluteLabs: We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape. Experience: 5-10 Years Qualification: Degree or equivalent Job Location: London (Hybrid) Job Type: Full Time Role Overview We are seeking an experienced Salesforce OMS (Order Management System) Consultant to support pre sales engagements initially, with the opportunity to lead and participate in full scale implementation and delivery projects after successful client acquisition. This role requires strong expertise in Salesforce OMS, Order Lifecycle Management, Omnichannel Commerce, and Retail Operations, along with the ability to engage with business stakeholders and provide solution leadership throughout the project lifecycle. Key Responsibilities Pre Sales Support (Initial Phase) Collaborate closely with sales, solution architects, and business consulting teams during client pursuits. Provide subject matter expertise on Salesforce OMS capabilities and best practices. Support discovery workshops and client requirement gathering sessions. Assist in solution design, demonstrations, and proposal creation. Contribute to RFP/RFI responses, effort estimations, and implementation roadmaps. Advise clients on order management transformation strategies and omnichannel fulfillment processes. Help define future state architecture aligned with Salesforce Commerce and CRM ecosystems. Implementation & Delivery (Post Sales Phase) Lead or support end to end Salesforce OMS implementation projects. Gather, analyze, and document business, functional, and technical requirements. Design and configure order management workflows, including: Order Capture Order Orchestration Fulfillment Management Returns & Exchanges Inventory Visibility Customer Service Processes Configure Salesforce OMS flows, rules, routing logic, and fulfillment processes. Integrate Salesforce OMS with Salesforce Commerce Cloud, CRM, ERP, WMS, payment gateways, logistics providers, and third party systems. Collaborate with development teams on API integrations and customizations. Support data migration, testing, UAT, training, and deployment activities. Provide post go live support and optimization recommendations. Required Skills & Experience Strong hands on experience with Salesforce Order Management (OMS) implementations. Proven experience in pre sales consulting, solutioning, and client facing engagements. Deep understanding of Order to Cash (O2C) and order lifecycle management processes. Experience in omnichannel retail and commerce environments. Knowledge of inventory management, fulfillment, shipping, returns, and customer service operations. Experience integrating Salesforce OMS with ERP, WMS, Commerce Cloud, CRM, and third party logistics systems. Strong understanding of APIs, middleware, and integration patterns. Ability to facilitate business workshops and translate requirements into scalable solutions. Excellent stakeholder management and communication skills. Preferred Qualifications Salesforce OMS Consultant or Architect experience. Salesforce certifications such as: Salesforce Administrator Salesforce Business Analyst Salesforce Architect Certifications Salesforce Order Management Accreditation (preferred) Experience with Salesforce Commerce Cloud (B2C/B2B). Retail, eCommerce, or Consumer Goods industry experience. Familiarity with Agile delivery methodologies. Why Absolutelabs Growth Focused Environment: Gain hands on experience, mentorship, and opportunities to advance your career in a dynamic tech space. Build and Lead: This is your chance to shape and lead a team like no other-a team built on collaboration, respect, and innovation, where you'll make things happen every day. Collaborative Culture: We foster a creative, inclusive, and growth oriented work environment where innovation and diverse ideas thrive. Work Life Flexibility: Thrive in a hybrid work environment where autonomy and flexibility come together to support your well being and productivity. We are actively hiring for this position.
18/07/2026
Full time
About AbsoluteLabs: We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape. Experience: 5-10 Years Qualification: Degree or equivalent Job Location: London (Hybrid) Job Type: Full Time Role Overview We are seeking an experienced Salesforce OMS (Order Management System) Consultant to support pre sales engagements initially, with the opportunity to lead and participate in full scale implementation and delivery projects after successful client acquisition. This role requires strong expertise in Salesforce OMS, Order Lifecycle Management, Omnichannel Commerce, and Retail Operations, along with the ability to engage with business stakeholders and provide solution leadership throughout the project lifecycle. Key Responsibilities Pre Sales Support (Initial Phase) Collaborate closely with sales, solution architects, and business consulting teams during client pursuits. Provide subject matter expertise on Salesforce OMS capabilities and best practices. Support discovery workshops and client requirement gathering sessions. Assist in solution design, demonstrations, and proposal creation. Contribute to RFP/RFI responses, effort estimations, and implementation roadmaps. Advise clients on order management transformation strategies and omnichannel fulfillment processes. Help define future state architecture aligned with Salesforce Commerce and CRM ecosystems. Implementation & Delivery (Post Sales Phase) Lead or support end to end Salesforce OMS implementation projects. Gather, analyze, and document business, functional, and technical requirements. Design and configure order management workflows, including: Order Capture Order Orchestration Fulfillment Management Returns & Exchanges Inventory Visibility Customer Service Processes Configure Salesforce OMS flows, rules, routing logic, and fulfillment processes. Integrate Salesforce OMS with Salesforce Commerce Cloud, CRM, ERP, WMS, payment gateways, logistics providers, and third party systems. Collaborate with development teams on API integrations and customizations. Support data migration, testing, UAT, training, and deployment activities. Provide post go live support and optimization recommendations. Required Skills & Experience Strong hands on experience with Salesforce Order Management (OMS) implementations. Proven experience in pre sales consulting, solutioning, and client facing engagements. Deep understanding of Order to Cash (O2C) and order lifecycle management processes. Experience in omnichannel retail and commerce environments. Knowledge of inventory management, fulfillment, shipping, returns, and customer service operations. Experience integrating Salesforce OMS with ERP, WMS, Commerce Cloud, CRM, and third party logistics systems. Strong understanding of APIs, middleware, and integration patterns. Ability to facilitate business workshops and translate requirements into scalable solutions. Excellent stakeholder management and communication skills. Preferred Qualifications Salesforce OMS Consultant or Architect experience. Salesforce certifications such as: Salesforce Administrator Salesforce Business Analyst Salesforce Architect Certifications Salesforce Order Management Accreditation (preferred) Experience with Salesforce Commerce Cloud (B2C/B2B). Retail, eCommerce, or Consumer Goods industry experience. Familiarity with Agile delivery methodologies. Why Absolutelabs Growth Focused Environment: Gain hands on experience, mentorship, and opportunities to advance your career in a dynamic tech space. Build and Lead: This is your chance to shape and lead a team like no other-a team built on collaboration, respect, and innovation, where you'll make things happen every day. Collaborative Culture: We foster a creative, inclusive, and growth oriented work environment where innovation and diverse ideas thrive. Work Life Flexibility: Thrive in a hybrid work environment where autonomy and flexibility come together to support your well being and productivity. We are actively hiring for this position.
Manager - Enterprise Systems and ApplicationsApplylocations: Canary Wharf, London, E14time type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: July 26, 2026 (14 days left to apply)job requisition id: R2795Department: Technology Company: Canary Wharf Limited Reporting to: Director - Technology JOB SUMMARY Reporting to the Director of Technology, the Manager for Enterprise Systems and Applications will be accountable for the strategy, governance, performance and continuous improvement of CWG's enterprise application landscape. This role will provide leadership across the core systems that enable the business to operate effectively, including Yardi, Salesforce, Workday and Microsoft Fabric, ensuring each platform is fit for purpose, well governed, secure, and aligned to the long-term needs of the organisation. The role will lead a team of Product Managers, with supporting analysts aligned to each product area as the function matures. Working closely with business stakeholders, Technology Business Partners, Information Security, Data, Infrastructure and external partners, the Enterprise Systems Manager will develop clear platform roadmaps, prioritise demand, improve ways of working and ensure that investment in enterprise systems delivers measurable business value. This is a strategic leadership role within the Technology Department, responsible for moving CWG towards a more integrated, simplified and business-aligned application environment. The post holder will be expected to bring structure, ownership and governance to enterprise systems, while enabling innovation, operational efficiency, improved data quality and better decision-making across the Group. Salary: £105,000 - £115,000 (depending on experience) Working Pattern: Hybrid working (4 days onsite, 1 day remote) Closing Date: Sunday 26th July (subject to application response) MAIN RESPONSIBILITIES Provide strategic direction, leadership and management for CWG's enterprise systems function, ensuring core applications are aligned to the Group's objectives, operating model and future business requirements. Own and maintain the roadmap for key enterprise platforms, including Yardi, Salesforce, Workday and Microsoft Fabric, ensuring investment decisions are prioritised against business value, risk reduction and operational efficiency. Lead, develop and manage a team of Product Managers, ensuring clear ownership, performance expectations, succession planning and development pathways are in place. Establish clear product ownership and governance across enterprise systems, ensuring business owners, Technology owners and third-party responsibilities are understood, documented and actively managed. Partner with senior stakeholders across the business to understand functional priorities, translate requirements into technology outcomes and ensure enterprise systems support measurable business improvement. Develop and maintain effective demand management and prioritisation processes for system enhancements, integrations, reporting, data requests and continuous improvement activity. Ensure enterprise systems are secure, resilient, supportable and compliant with CWG policies, Information Security standards, data protection requirements and relevant legislative obligations. Manage key vendor and partner relationships, ensuring suppliers are held to account for performance, value, service quality, roadmap alignment and contractual commitments. Drive simplification and rationalisation of the application estate, identifying duplication, under-use, poor process alignment and opportunities to improve value from existing platforms. Work with the Data, Architecture and Development teams to ensure integrations, reporting, analytics and data flows are designed in a controlled, scalable and supportable way. Provide regular management information on platform performance, risk, delivery progress, adoption, benefits realisation and areas requiring senior decision or investment. Support the development of business cases, investment proposals and ITIC submissions where enterprise systems require new funding, supplier engagement or material change. Promote a culture of continuous improvement, product thinking, accountability and business partnership across the Enterprise Systems team and wider Technology Department. PERSON SPECIFICATION Proven experience leading enterprise applications, business systems or product management functions within a complex organisation. Strong understanding of enterprise platforms such as ERP, CRM, HRIS, data platforms and business-critical SaaS applications, ideally including Yardi, Salesforce, Workday or Microsoft Fabric. Experience developing technology roadmaps, product strategies and investment plans that are aligned to business priorities and measurable outcomes. Strong stakeholder engagement skills, with the ability to build credibility, influence senior leaders and translate business requirements into clear technology priorities. Demonstrable experience of managing vendors, commercial relationships and third-party delivery partners to achieve service quality, delivery performance and value for money. Good understanding of governance, risk management, data protection, information security and compliance considerations associated with enterprise systems. Ability to lead and develop teams, set clear direction, manage performance and create a culture of ownership, accountability and continuous improvement. Strong analytical and problem-solving skills, with the ability to interpret complex information, assess options and make pragmatic recommendations. Excellent written and verbal communication skills, with the ability to explain technical, operational and commercial matters clearly to both technical and non-technical audiences. Experience operating across project delivery, service management and continuous improvement environments, with an appreciation of ITIL, Agile or hybrid delivery approaches. Commercially aware, outcome-led and able to challenge demand constructively to ensure Technology effort is focused on the right priorities. Passion for excellence, innovation, simplification and personal development, with a proactive approach to improving how Technology supports the business. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals . click apply for full job details
14/07/2026
Full time
Manager - Enterprise Systems and ApplicationsApplylocations: Canary Wharf, London, E14time type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: July 26, 2026 (14 days left to apply)job requisition id: R2795Department: Technology Company: Canary Wharf Limited Reporting to: Director - Technology JOB SUMMARY Reporting to the Director of Technology, the Manager for Enterprise Systems and Applications will be accountable for the strategy, governance, performance and continuous improvement of CWG's enterprise application landscape. This role will provide leadership across the core systems that enable the business to operate effectively, including Yardi, Salesforce, Workday and Microsoft Fabric, ensuring each platform is fit for purpose, well governed, secure, and aligned to the long-term needs of the organisation. The role will lead a team of Product Managers, with supporting analysts aligned to each product area as the function matures. Working closely with business stakeholders, Technology Business Partners, Information Security, Data, Infrastructure and external partners, the Enterprise Systems Manager will develop clear platform roadmaps, prioritise demand, improve ways of working and ensure that investment in enterprise systems delivers measurable business value. This is a strategic leadership role within the Technology Department, responsible for moving CWG towards a more integrated, simplified and business-aligned application environment. The post holder will be expected to bring structure, ownership and governance to enterprise systems, while enabling innovation, operational efficiency, improved data quality and better decision-making across the Group. Salary: £105,000 - £115,000 (depending on experience) Working Pattern: Hybrid working (4 days onsite, 1 day remote) Closing Date: Sunday 26th July (subject to application response) MAIN RESPONSIBILITIES Provide strategic direction, leadership and management for CWG's enterprise systems function, ensuring core applications are aligned to the Group's objectives, operating model and future business requirements. Own and maintain the roadmap for key enterprise platforms, including Yardi, Salesforce, Workday and Microsoft Fabric, ensuring investment decisions are prioritised against business value, risk reduction and operational efficiency. Lead, develop and manage a team of Product Managers, ensuring clear ownership, performance expectations, succession planning and development pathways are in place. Establish clear product ownership and governance across enterprise systems, ensuring business owners, Technology owners and third-party responsibilities are understood, documented and actively managed. Partner with senior stakeholders across the business to understand functional priorities, translate requirements into technology outcomes and ensure enterprise systems support measurable business improvement. Develop and maintain effective demand management and prioritisation processes for system enhancements, integrations, reporting, data requests and continuous improvement activity. Ensure enterprise systems are secure, resilient, supportable and compliant with CWG policies, Information Security standards, data protection requirements and relevant legislative obligations. Manage key vendor and partner relationships, ensuring suppliers are held to account for performance, value, service quality, roadmap alignment and contractual commitments. Drive simplification and rationalisation of the application estate, identifying duplication, under-use, poor process alignment and opportunities to improve value from existing platforms. Work with the Data, Architecture and Development teams to ensure integrations, reporting, analytics and data flows are designed in a controlled, scalable and supportable way. Provide regular management information on platform performance, risk, delivery progress, adoption, benefits realisation and areas requiring senior decision or investment. Support the development of business cases, investment proposals and ITIC submissions where enterprise systems require new funding, supplier engagement or material change. Promote a culture of continuous improvement, product thinking, accountability and business partnership across the Enterprise Systems team and wider Technology Department. PERSON SPECIFICATION Proven experience leading enterprise applications, business systems or product management functions within a complex organisation. Strong understanding of enterprise platforms such as ERP, CRM, HRIS, data platforms and business-critical SaaS applications, ideally including Yardi, Salesforce, Workday or Microsoft Fabric. Experience developing technology roadmaps, product strategies and investment plans that are aligned to business priorities and measurable outcomes. Strong stakeholder engagement skills, with the ability to build credibility, influence senior leaders and translate business requirements into clear technology priorities. Demonstrable experience of managing vendors, commercial relationships and third-party delivery partners to achieve service quality, delivery performance and value for money. Good understanding of governance, risk management, data protection, information security and compliance considerations associated with enterprise systems. Ability to lead and develop teams, set clear direction, manage performance and create a culture of ownership, accountability and continuous improvement. Strong analytical and problem-solving skills, with the ability to interpret complex information, assess options and make pragmatic recommendations. Excellent written and verbal communication skills, with the ability to explain technical, operational and commercial matters clearly to both technical and non-technical audiences. Experience operating across project delivery, service management and continuous improvement environments, with an appreciation of ITIL, Agile or hybrid delivery approaches. Commercially aware, outcome-led and able to challenge demand constructively to ensure Technology effort is focused on the right priorities. Passion for excellence, innovation, simplification and personal development, with a proactive approach to improving how Technology supports the business. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals . click apply for full job details
Overview Job Title: IT Support Analyst (On Site). Infopro Digital, the B2B group specialising in information and technology, is currently looking for an IT Support Analyst (On Site) on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Join Barbour ABI and get the best of both worlds Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 26 countries. We are seeking a customer-focused Onsite IT Support Analyst to deliver high-quality desk side support services. This role requires a proactive individual with a strong "customer first" mindset, who can confidently provide onsite technical support and act as a key link between colleagues and the centralised Service Desk. You will complement the remote Service Desk by resolving incidents and fulfilling requests that require physical presence, ensuring a seamless and efficient IT support experience across the business. Reporting to: Head of Infrastructure and Support Responsibilities Provide reliable onsite deskside support for hardware, software, and connectivity issues Act as a primary point of contact for IT queries, ensuring clear communication and effective resolution or escalation Work closely with the centralised Service Desk to resolve incidents and service requests requiring onsite intervention Support and improve the overall colleague experience through responsive and professional service delivery Conduct new starter IT inductions and ensure smooth onboarding, including device setup and access provisioning Provide Audio Visual and meeting room support (e.g. Microsoft Teams Rooms, Poly systems) Troubleshoot and resolve issues across Windows, Mac, and mobile devices Coordinate and perform hardware break/fix activities, including liaising with third-party engineers where required Build, configure, and deploy end-user devices in line with IT standards Maintain accurate asset records and manage equipment inventory Support procurement processes, including ordering, receiving, and assigning IT equipment Carry out IT equipment disposal and lifecycle activities in line with policy Assist in office moves, desk setups, and workplace changes Provide guidance and basic training to end users on core IT systems and applications Support IT projects, product rollouts, and technology deployments Investigate and resolve onsite connectivity issues where remote resolution is not possible Monitor tickets and ensure incidents and requests are progressed in line with service levels Maintain accurate updates within the ITSM system (e.g. EasyVista or similar) Work collaboratively with wider IT teams to ensure timely and effective resolutions Contribute to continuous improvement by providing feedback on processes, tools, and user experience Ensure all activities align with IT policies, standards, and security requirements Essential Skills & Experience Proven experience in an onsite or deskside IT support role Strong customer service focus with a professional and approachable manner Excellent communication and interpersonal skills Ability to manage and prioritise workload effectively Strong troubleshooting and problem-solving skills Ability to work independently while contributing to a wider team Technical Experience Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Office apps) Windows 10/11 and MacOS support Active Directory (user account administration, access management) IT Service Management tools (e.g. EasyVista or similar) Basic networking (TCP/IP, connectivity troubleshooting) AV and meeting room technologies (Microsoft Teams Rooms, Poly) Mobile device support (iPhone, iPad, smartphones) Hardware support, builds, and deployment Endpoint management tools (e.g. Ivanti) Security tools (e.g. Netskope) Exposure to virtual desktop environments Familiarity with systems such as Salesforce Telephony support inclusive of call recordings and analytical reporting Virtual and physical desktop support Benefits 3pm finish on a Friday Some home working is available where role and business needs permit - max 2 days per week home working 25 to 30 days holiday Day off for your birthday Purchase extra holidays Volunteering days Pension and Life Assurance Great company culture that offers professional development, training and regular social events Our Foundations and Values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. Who are we? Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has over 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities? Don't wait any longer and join Infopro Digital's community of professionals! Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications; we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process; it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
12/07/2026
Full time
Overview Job Title: IT Support Analyst (On Site). Infopro Digital, the B2B group specialising in information and technology, is currently looking for an IT Support Analyst (On Site) on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Join Barbour ABI and get the best of both worlds Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 26 countries. We are seeking a customer-focused Onsite IT Support Analyst to deliver high-quality desk side support services. This role requires a proactive individual with a strong "customer first" mindset, who can confidently provide onsite technical support and act as a key link between colleagues and the centralised Service Desk. You will complement the remote Service Desk by resolving incidents and fulfilling requests that require physical presence, ensuring a seamless and efficient IT support experience across the business. Reporting to: Head of Infrastructure and Support Responsibilities Provide reliable onsite deskside support for hardware, software, and connectivity issues Act as a primary point of contact for IT queries, ensuring clear communication and effective resolution or escalation Work closely with the centralised Service Desk to resolve incidents and service requests requiring onsite intervention Support and improve the overall colleague experience through responsive and professional service delivery Conduct new starter IT inductions and ensure smooth onboarding, including device setup and access provisioning Provide Audio Visual and meeting room support (e.g. Microsoft Teams Rooms, Poly systems) Troubleshoot and resolve issues across Windows, Mac, and mobile devices Coordinate and perform hardware break/fix activities, including liaising with third-party engineers where required Build, configure, and deploy end-user devices in line with IT standards Maintain accurate asset records and manage equipment inventory Support procurement processes, including ordering, receiving, and assigning IT equipment Carry out IT equipment disposal and lifecycle activities in line with policy Assist in office moves, desk setups, and workplace changes Provide guidance and basic training to end users on core IT systems and applications Support IT projects, product rollouts, and technology deployments Investigate and resolve onsite connectivity issues where remote resolution is not possible Monitor tickets and ensure incidents and requests are progressed in line with service levels Maintain accurate updates within the ITSM system (e.g. EasyVista or similar) Work collaboratively with wider IT teams to ensure timely and effective resolutions Contribute to continuous improvement by providing feedback on processes, tools, and user experience Ensure all activities align with IT policies, standards, and security requirements Essential Skills & Experience Proven experience in an onsite or deskside IT support role Strong customer service focus with a professional and approachable manner Excellent communication and interpersonal skills Ability to manage and prioritise workload effectively Strong troubleshooting and problem-solving skills Ability to work independently while contributing to a wider team Technical Experience Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Office apps) Windows 10/11 and MacOS support Active Directory (user account administration, access management) IT Service Management tools (e.g. EasyVista or similar) Basic networking (TCP/IP, connectivity troubleshooting) AV and meeting room technologies (Microsoft Teams Rooms, Poly) Mobile device support (iPhone, iPad, smartphones) Hardware support, builds, and deployment Endpoint management tools (e.g. Ivanti) Security tools (e.g. Netskope) Exposure to virtual desktop environments Familiarity with systems such as Salesforce Telephony support inclusive of call recordings and analytical reporting Virtual and physical desktop support Benefits 3pm finish on a Friday Some home working is available where role and business needs permit - max 2 days per week home working 25 to 30 days holiday Day off for your birthday Purchase extra holidays Volunteering days Pension and Life Assurance Great company culture that offers professional development, training and regular social events Our Foundations and Values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. Who are we? Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has over 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities? Don't wait any longer and join Infopro Digital's community of professionals! Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications; we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process; it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Overview As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end-to-end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. It is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high-level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision-making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry-specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
10/07/2026
Full time
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Overview As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end-to-end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. It is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high-level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision-making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry-specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
La Fosse Associates is seeking an experienced Senior Business Analyst for a 6-month contract in Staines, focused on a large-scale Salesforce transformation programme. The role includes leading workshops, gathering requirements, and working closely with delivery teams to ensure successful project outcomes. The ideal candidate will have proven experience in Salesforce transformation, strong stakeholder management skills, and the ability to navigate complex environments. This position offers a hybrid working model and a hands-on approach to business analysis.
07/07/2026
Full time
La Fosse Associates is seeking an experienced Senior Business Analyst for a 6-month contract in Staines, focused on a large-scale Salesforce transformation programme. The role includes leading workshops, gathering requirements, and working closely with delivery teams to ensure successful project outcomes. The ideal candidate will have proven experience in Salesforce transformation, strong stakeholder management skills, and the ability to navigate complex environments. This position offers a hybrid working model and a hands-on approach to business analysis.
Job Benefits: Outside IR35 Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As Is and To Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead to Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI PBA, Agile BA)
07/07/2026
Full time
Job Benefits: Outside IR35 Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As Is and To Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead to Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI PBA, Agile BA)
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
05/07/2026
Full time
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
What will you be doing as a Digital Business Analyst? Work with stakeholders to gather, clarify, and document business and functional requirements. Produce user stories, acceptance criteria, process flows, and supporting documentation. Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end to end design beyond the digital platform. Participate actively in sprint planning, stand ups, and retrospectives. Support end to end testing efforts, including system testing, UAT coordination, and hands on testing. Track and help resolve issues during release cycles. Maintain clear and up to date documentation for platform features, changes, and workflows. Contribute to continuous improvement of e commerce and customer facing systems. Provide cover for out of hours incidents shared with the rest of the team members on the digital rota. Leadership Positively represent the technology function alongside internal and external stakeholders as required. Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect. What will you need to succeed as a Digital Business Analyst? 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role. Exposure to e commerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce). Good understanding of agile delivery processes and tools (e.g. Jira, Confluence). Strong communication, collaboration, and organisational skills. Willingness to take part in hands on testing and release validation. Curiosity and empathy for the customer journey and digital experience. Desirable Experience working in a retail or consumer facing business. Familiarity with CRM or order management system integrations. If this all sounds great and you feel you are who we are looking for, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
04/07/2026
Full time
What will you be doing as a Digital Business Analyst? Work with stakeholders to gather, clarify, and document business and functional requirements. Produce user stories, acceptance criteria, process flows, and supporting documentation. Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end to end design beyond the digital platform. Participate actively in sprint planning, stand ups, and retrospectives. Support end to end testing efforts, including system testing, UAT coordination, and hands on testing. Track and help resolve issues during release cycles. Maintain clear and up to date documentation for platform features, changes, and workflows. Contribute to continuous improvement of e commerce and customer facing systems. Provide cover for out of hours incidents shared with the rest of the team members on the digital rota. Leadership Positively represent the technology function alongside internal and external stakeholders as required. Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect. What will you need to succeed as a Digital Business Analyst? 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role. Exposure to e commerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce). Good understanding of agile delivery processes and tools (e.g. Jira, Confluence). Strong communication, collaboration, and organisational skills. Willingness to take part in hands on testing and release validation. Curiosity and empathy for the customer journey and digital experience. Desirable Experience working in a retail or consumer facing business. Familiarity with CRM or order management system integrations. If this all sounds great and you feel you are who we are looking for, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
