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Why N-able At N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do-and in you. You will be responsible for leading and overseeing the Service Desk team, ensuring the delivery of high-quality technical support services to all users. This role involves managing the day-to-day operations of the Service Desk, implementing best practices, developing and mentoring team members, and working closely with other IT departments to ensure a seamless support experience. What You'll Do Collaborate closely between IT and the business to integrate highly valued IT services and solutions. Provide matrix accountability throughout IT. Drive continuous service improvement by monitoring the critical service level KPIs. Fosters data-driven conversations around your organization. Drive cross-site initiatives and projects within IT. Develop an environment that fosters a high-performance and innovative organization. Manage the Service Desk function including staff assignments, shift coverage, performance monitoring, reporting, and providing direction in prioritizing activities. Responsible for the ongoing mentoring, training, and performance output of the Service Desk team. Meet with business group employees and managers on an ongoing basis to collect feedback to improve services and support and keep customers informed of any changes that impact the employee base. Maintain and enhance enterprise Incident Management, Problem Management, Knowledge Management, and Service Request processes. Strong executive presence, with the ability to coordinate, communicate, and manage at all levels in the organization. Exceptional customer relationship skills with experience managing and developing technical staff and teams. Organize and deliver remote site services for corporate events including yearly meetings, significant off-sites What You'll Bring 3+ Years of people management or team lead experience Strong organization skills Customer advocate and relentless passion to solve issues quickly Broad knowledge in the following areas: desktop PC, administration, email administration,Microsoft productivity tools, Atlassian Suite, and telecommunications Strong analysis capabilities and skills in structured problem -solving Purple Perks Medical, dental and vision coverage Generous PTO and observed holidays 2 Paid Volunteer Days per year Employee Stock Purchase Program Fund-raising opportunities as part of our giving program N-able Learning - custom learning experience as part of our investment in you The Way We Work - our hybrid working model based on trust and flexibility About N-able At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice-to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

About The Role As a Data Engineering Manager, you will provide technical and delivery leadership to a multi disciplinary team of data engineers, QA engineers, data analysts, and Dynamics 365 developers. You will drive coding standards, delivery excellence, and continuous improvement across the data platform. This is a leadership focused role with an 80% managerial and 20% hands on split. Roles and Responsibilities Collaborate with Product, Project, and Business stakeholders to plan, prioritise, and deliver data initiatives on time and to a high standard, with adherence to standard processes. Manage the delivery pipeline across multiple workstreams, balancing capacity, dependencies, and competing priorities while maintaining a high bar for quality. Own and enforce coding standards, pull request review policies, testing practices, and branching strategies across the team. Drive data quality, governance, and platform reliability - including data cataloguing, lineage tracking, PII handling, and data quality SLA ownership. Optimise data solutions for maintainability, quality, performance, security, and scalability. Provide technical leadership and direction across Databricks and Dynamics 365 workstreams, setting clear expectations and objectives for individuals and the wider team. Hire, mentor, and performance manage engineers and analysts at all career levels, fostering growth, accountability, and a culture of continuous learning. Collaborate cross functionally with data science, product, finance, and business operations teams to deliver data driven solutions. Contribute hands on through architecture reviews, code reviews, prototyping, and debugging complex production issues - leading by example and staying close to the technology without being on the critical path. Drive a continuous improvement process - introduce tooling, automation, and process changes grounded in real data analysis and team feedback. Research and evaluate new technologies and trends in data engineering, recommending pragmatic improvements and innovations. Prioritise and manage ad hoc requests in parallel with ongoing projects. About You Requirements Qualification & Experience 8+ years of hands on experience in data engineering or software development, with significant exposure to data platforms and pipelines. A minimum of 3 years of people management experience; has built and operated teams of highly skilled engineers and analysts. Experience with hiring, mentoring, upskilling, and performance management. Proven track record of successfully managing and leading multi disciplinary engineering teams. Solid understanding of the software and data delivery lifecycle. Technical Skills Strong experience with Databricks (PySpark/Spark SQL, Delta Lake, Unity Catalog, medallion architecture, Databricks Workflows). Working knowledge of Microsoft Dynamics 365 data structures, Dataverse, and common integration patterns (Synapse Link for Dataverse, Dataverse APIs). Solid understanding of the Azure data ecosystem (Azure Data Factory, ADLS Gen2, Azure DevOps, Key Vault). Strong grasp of testing methodologies, CI/CD pipelines, and data quality automation. Experience embedding data governance practices - cataloguing, lineage, RBAC, and regulatory compliance (e.g. GDPR). Personal Attributes Exceptional delivery management skills, including planning, executing, and delivering complex data projects across multiple workstreams. Ability to operate in an Agile environment with a start up mentality and comfort in an evolving, unstructured environment. Must be a compelling and clear communicator, able to represent the team to internal and external audiences with differing levels of technical fluency. Driving a high performance, collaborative, and inclusive team culture in a fast paced environment. EEO Statement At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.

About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Technology Governance is responsible for defining Technology-wide standards, controls and reporting to ensure the Technology business is operating effectively and meeting its financial, strategic, assurance and regulatory obligations. The area covers Technology Strategy & Planning, Risk and Controls, Business Resilience, IT Service Continuity and Enterprise Architecture. For more information visit Role Summary Oversee the Technology Risk framework and modernise the organisation's Technology governance controls to ensure compliance with policies. To assist in developing and embedding high quality process and procedure documentation across the Technology teams. Responsibilities Facilitating and improving the Technology Risk Management process. Ensuring Technology controls are appropriate, facilitating reporting on Compliance to relevant internal stakeholders Support end to end delivery of Technology control improvement initiatives. Drive onboarding of applications to meet SOX controls Facilitate and support Internal and External Audits, their execution and the tracking of reporting of remediating actions Supporting the development and embedding of underpinning process and procedure documentation, including assisting service/business/process owners with compliance to new policies and operationalising new working practices and procedures. Monitor and report on the performance of these processes across the organisation, recommending and implementing enhancements, and closing coverage gaps. Work with Operational Risk to manage and track key Technology Risks, provide support as part of Entity-wide risk reviews and control gaps. Facilitate the Technology Supplier Management process, ensuring that internal stakeholders are compliant with the framework and the status of 3rd parties is managed. Skills and Experience Essential: Excellent verbal and written communication skills Understanding of SOX 404 IT General Controls Experience of working in a regulated environment and with stakeholders across Operational Risk, Audit and Compliance. Desirable: Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Practical experience of working with Quality Management Systems, ideally with ISO27001 Foundation certification or above. Risk Management - experience of facilitating the management of risks, ideally with a formal accreditation (e.g. ISO31000 or Management of Risk). IT Service Management - understanding of the disciplines required to design, develop, transition and operate technology services, ideally with a formal ITIL v4 certification. Practical experience of managing small project deliveries and improvement roadmaps. Experience of authoring process and procedure documentation. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

OUR IMPACT The Corporate Planning & Management (CPM) division integrates financial planning, spend management, third-party risk management, product management and engineering teams to support strategic decisions across the firm. Finance & Planning drives business planning, budgeting, and analytics across revenue, expense, liquidity, and capital. The pillar includes divisional CFOs providing strategic finance advisory, Product Finance managing non-compensation expense governance, and Corporate Insurance & Advisory overseeing the firm's insurance needs and risk mitigation. Global Procurement strategically manages third-party engagement, optimizing value and mitigating risks across the supply chain. Key functions include Strategic Sourcing, Third-Party Risk Management (TPRM), Procure to Pay (P2P), Travel, and Sustainable Operations driving ESG initiatives. Product & Reporting manages the product lifecycle for CPM technology platforms and delivers comprehensive reporting, dashboards, and analytics. The team oversees financial planning and analysis systems, spend management tools, and TPRM solutions while providing stakeholders with actionable insights for evidence-based decisions. CPM Engineering provides engineering solutions enabling third-party spend management, data automation, budget planning, financial forecasting, and expense allocation aligned with strategic objectives. CPM Management provides strategic oversight, operational support, communications and change management, and risk governance across the division. YOUR IMPACT Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This BI Specialist role sits within the Product & Reporting team. The role requires collaboration with different functions across the firm on a regular basis, an ability to work independently, and ability to interact with senior professionals across the firm. This entails in-depth data analysis and producing reporting for senior management, requiring diligence and a commercial mindset. The candidate is required to work closely with global counterparts. Should have excellent verbal and written communication skills. Job Responsibilities will include, but are not limited to: Develop ETL (Extract, Transform and Load) processes to integrate data from various sources into a centralized data warehouse to provide a comprehensive view of operational and third-party risk across the firm Analyze data to identify patterns, trends, and anomalies that may indicate potential risks. Utilize BI tools to develop interactive dashboards to visualize these key risk indicators and performance metrics Leverage your innovative skills to identify potential areas to create operational efficiencies and automate manual processes Leverage Program owners, working groups and other stakeholders to enable enhancements to the workflow or key metrics Partner with engineering teams to develop scalable business processes and data pipelines to support our clients Manage prioritization and stakeholder engagement to maximize delivery towards established business goals Qualifications: Graduate or Undergraduate degree in Computer Science, Statistics, Math, Engineering or related field Minimum of 4 years of experience in Business Intelligence / Data Analytics Analytical, self-motivated, detail-oriented with strong problem-solving skills Ability to communicate clearly with end users, development managers and other stakeholders Ability to work within a high-risk environment and meet challenging deadlines and targets Proficient in database query languages (such as SQL) and Data Visualization (platforms such as Power BI, QlikSense) Experience with using multi-dimensional data modelling/data warehousing for data analytics and reporting Preferred Qualifications: Data governance and modelling experience Experience in gathering and documenting requirements with full testing traceability Experience in predictive analytics using tools such as Python, or R Certifications: Relevant certifications in database technologies (e.g., Certified Data Professional), ETL Tools and BI Platforms (e.g., Power BI/ Power Platform specialist) ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

About The Role As a Data Engineering Manager, you will provide technical and delivery leadership to a multi disciplinary team of data engineers, QA engineers, data analysts, and Dynamics 365 developers. You will drive coding standards, delivery excellence, and continuous improvement across the data platform. This is a leadership focused role with an 80% managerial and 20% hands on split. Roles and Responsibilities Collaborate with Product, Project, and Business stakeholders to plan, prioritise, and deliver data initiatives on time and to a high standard, with adherence to standard processes. Manage the delivery pipeline across multiple workstreams, balancing capacity, dependencies, and competing priorities while maintaining a high bar for quality. Own and enforce coding standards, pull request review policies, testing practices, and branching strategies across the team. Drive data quality, governance, and platform reliability - including data cataloguing, lineage tracking, PII handling, and data quality SLA ownership. Optimise data solutions for maintainability, quality, performance, security, and scalability. Provide technical leadership and direction across Databricks and Dynamics 365 workstreams, setting clear expectations and objectives for individuals and the wider team. Hire, mentor, and performance manage engineers and analysts at all career levels, fostering growth, accountability, and a culture of continuous learning. Collaborate cross functionally with data science, product, finance, and business operations teams to deliver data driven solutions. Contribute hands on through architecture reviews, code reviews, prototyping, and debugging complex production issues - leading by example and staying close to the technology without being on the critical path. Drive a continuous improvement process - introduce tooling, automation, and process changes grounded in real data analysis and team feedback. Research and evaluate new technologies and trends in data engineering, recommending pragmatic improvements and innovations. Prioritise and manage ad hoc requests in parallel with ongoing projects. About You Requirements Qualification & Experience 8+ years of hands on experience in data engineering or software development, with significant exposure to data platforms and pipelines. A minimum of 3 years of people management experience; has built and operated teams of highly skilled engineers and analysts. Experience with hiring, mentoring, upskilling, and performance management. Proven track record of successfully managing and leading multi disciplinary engineering teams. Solid understanding of the software and data delivery lifecycle. Technical Skills Strong experience with Databricks (PySpark/Spark SQL, Delta Lake, Unity Catalog, medallion architecture, Databricks Workflows). Working knowledge of Microsoft Dynamics 365 data structures, Dataverse, and common integration patterns (Synapse Link for Dataverse, Dataverse APIs). Solid understanding of the Azure data ecosystem (Azure Data Factory, ADLS Gen2, Azure DevOps, Key Vault). Strong grasp of testing methodologies, CI/CD pipelines, and data quality automation. Experience embedding data governance practices - cataloguing, lineage, RBAC, and regulatory compliance (e.g. GDPR). Personal Attributes Exceptional delivery management skills, including planning, executing, and delivering complex data projects across multiple workstreams. Ability to operate in an Agile environment with a start up mentality and comfort in an evolving, unstructured environment. Must be a compelling and clear communicator, able to represent the team to internal and external audiences with differing levels of technical fluency. Driving a high performance, collaborative, and inclusive team culture in a fast paced environment. EEO Statement At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.

The following content displays a map of the jobs location - Knottingley We are looking for a proactive and commercially driven Internal Business Development Executive to help drive new business growth by engaging with non-trading accounts and prospective customers. This role focuses on outbound customer engagement through a structured 10-day call plan, developing opportunities through lead generation, digital campaigns and converting enquiries into active trading accounts. Working closely with the Internal Account Managers and wider sales team, you will play a key role in expanding our customer base, increasing revenue and maximising customer reach. Key Responsibilities Proactively identify and contact non-spending accounts and prospective customers through outbound sales calls, website enquiries and marketing-generated leads. Qualify new business opportunities and gather key account and project information, ensuring all details are accurately recorded within the CRM system. Convert new customers and re-engage dormant accounts into active trading customers before handing them over to the Internal Account Managers. Arrange introductions to external sales teams where significant opportunities are identified. Prepare and follow up quotations, pricing proposals and basic account trading terms. Carry out proactive outbound sales activity through a structured call plan, maintaining high levels of customer engagement and consistent daily sales activity to drive new business opportunities. Maintain accurate records of all activity within the CRM system. Work closely with operations teams to ensure smooth onboarding and first-order fulfilment for new customers. Support sales campaigns, promotions and targeted sector initiatives through proactive customer engagement. Provide weekly updates and monthly reporting to the Internal Sales Manager. Undertake additional duties where required to support the smooth running of the business. What We're Looking For Proven experience in internal business development, telesales or outbound B2B sales, ideally within similar markets. A driven and proactive individual with a strong "hunter-style" approach to outbound sales. Confident communication skills with the ability to build relationships over the phone, email and virtual platforms. Commercial awareness with experience using CRM systems effectively. Strong organisational skills with the ability to prioritise high value opportunities. Experience using Microsoft Outlook, Word, Excel and PowerPoint. Product focused mindset with the ability to promote features and benefits effectively. Self motivated, resilient and target driven with a strong customer focused attitude. What We Can Offer You Salary sacrifice pension Company car Free Tool Hire Life Assurance cover 3x salary Share save scheme Recommend a friend scheme Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required Cycle to work scheme Long service recognition My Vp discounts - a variety of discounts and rewards on thousands of well known brands Discounts on HP products EE mobile contract discount offers Health Shield (discounted premiums on health care cash plan) Regit Assist 24/7 accident helpline - free joining A Little Bit about Us MEP Hire is a leading provider of mechanical and electrical press fittings and low level access products in the UK. We cater to the construction, fit out, mechanical, and electrical markets, delivering reliable solutions that meet the specific needs of our clients. With a strong commitment to excellence, MEP Hire has established itself as a trusted name in the industry. Our focus on mechanical and electrical press fittings ensures that we deliver high quality products that meet the rigorous standards of the construction and installation processes. We understand the unique requirements of the construction, fit out, mechanical, and electrical sectors. That's why we offer a comprehensive range of low level access products, designed to facilitate safe and efficient work at height. At MEP Hire, we prioritise customer satisfaction. Our team of experts is dedicated to providing exceptional service and support, ensuring that our clients receive the right products and solutions for their projects. We value long term partnerships and strive to exceed expectations in every interaction. Joining MEP Hire means becoming part of a company that values excellence, innovation, and customer centricity. We offer a dynamic work environment where your skills and expertise will be recognised and celebrated. Together, we can make a meaningful impact in the construction, fit out, mechanical, and electrical markets, delivering reliable and efficient solutions to our valued customers. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About Eviden Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications. Alliance, Analyst & Ecosystem Manager Position Overview The Alliance, Analyst & Ecosystem Manager is a critical member of the Smart Platforms Alliance organisation, supporting global and regional partnership execution with ServiceNow (analyst and other strategic ecosystem partners as needed). This role drives alliance operations, joint go-to-market activities, co-sell programs, analyst relations, and ecosystem strategy execution. Working closely with the Global Alliance Lead for Smart Platforms, Global Head of ServiceNow Business and Marketing team, this person ensures strong executive alignment, optimised use of marketing funds, impactful presence at key industry events, and consistent alliance performance management. Strategic Impact Strengthen the global and regional alliance with ServiceNow through coordinated executive engagement and strategic planning. Drive joint GTM execution and co-sell acceleration to grow pipeline and increase market impact. Maximise Marketing Development Funds (MDF) utilisation to amplify regional and global brand presence. Shape and execute the ecosystem strategy, ensuring Atos is well-positioned within the ServiceNow partner landscape. Support analyst relationships to improve market perception, influence evaluations, and support leadership positioning. Support regional teams to deliver consistent alliance performance, customer engagement, and event participation. Executive Alignment & Governance Coordinate global and regional executive alignment between Atos and ServiceNow leadership teams. Drive the operational rhythm of the alliance-QBRs, EBCs, joint account planning sessions, governance meetings. Track and report alliance KPIs, revenue contribution, pipeline progress, certifications, and capability metrics. Translate global alliance strategy into actionable regional GTM plans. Develop joint value propositions, campaign assets, and solution messaging in partnership with GTM and Value Engineering teams. Support market activation across industries, regions, and priority accounts. Drive priority accounts team engagement from ServiceNow and Atos side for better account level GTM. Drive participation in ServiceNow co-sell programs (co sell opportunities, deal registration, incentives). Ensure smooth processes for qualification, documentation, and reporting. Partner with Sales and Pre Sales teams to accelerate co sell deal velocity and conversion. Work with Marketing team to support global and regional MDF requests, approvals, and utilisation. Plan and execute MDF-funded activities such as: Campaigns Events Workshops Webinars Thought leadership Track ROI, lead generation, opportunity impact, and compliance with ServiceNow guidelines. Serve as primary point of contact for regional sales, pre-sales, and delivery teams regarding alliance operations. Localise global alliance assets for regional needs. Support regional bid teams with joint value messaging and ServiceNow partner alignment. Collaborate with marketing team to support Atos participation in major ServiceNow events, such as: Knowledge AI Summit Partner Kick-offs Industry forums Support speaking sessions, booth planning, customer engagements, and executive meetings. Manage relationships with key industry analysts covering digital platforms, ServiceNow, and workflow transformation. Support briefing materials, submissions for analyst evaluations, and reports. Track competitive insights and ensure relevance in analyst discussions. Support the shaping and execution of Atos' ecosystem strategy for Smart Platforms. Identify strategic partnership opportunities including ISV, and integration potential around ServiceNow. Track competitive partner activity and market movements within the ecosystem. Maintain dashboards on alliance KPIs, co-sell metrics, MDF utilization, event impact, and analyst activity. Provide actionable insights to Sales, GTM, Portfolio, and Delivery leadership. Ensure smooth integration between alliance, marketing, GTM, and sector teams. Required Experience & Capabilities Strong experience in Alliance Management, Partner Programs, Analyst Relations, or GTM operations in a technology environment. Familiarity with ServiceNow ecosystem, partner programs, or enterprise SaaS alliances (preferred). Experience supporting co-sell motions and working directly with sales or business development teams. Understanding of marketing operations, MDF processes, and event execution. Excellent relationship-building skills with the ability to influence globally and across organizational boundaries. Strong communication and storytelling skills-comfortable interacting with senior executives. Experience preparing materials for analyst briefings, evaluations, and partner governance meetings. Highly organised, detail-oriented, and effective at program and stakeholder management. Ability to work across regions in a matrixed global organization. What We Offer Opportunity to work at the centre of a strategic global partnership with ServiceNow. Role with significant visibility across executive leadership, GTM, delivery, and partner organizations. Ability to shape ecosystem strategy and influence market positioning in a fast-growing domain. Access to global events, strategic co-sell initiatives, and cross-industry collaboration. Competitive compensation and opportunities for advancement within alliance, GTM, or ecosystem leadership tracks. Investment in your professional development and growth

About EmpowerRD R&D tax credits are a powerful but underused engine for innovation and navigating them shouldn't require an army of consultants and months of back and forth. At EmpowerRD, we're changing that. We build software that makes claiming R&D tax relief seamless, transparent, and genuinely empowering for the businesses and advisors who rely on us with a vision to help every innovative company unlock the funding they deserve. Living by that mission has been the secret to our growth, and now we're at a pivotal moment in our journey. Every move we make has a direct impact on our customers, our product, and our collective success. We need people who take pride in understanding what drives outcomes, who turn messy, complex data into clear decisions, challenge the way things are done (respectfully), and always aim high. We can't say we've got this whole thing figured out and frankly, that's half the fun. What we can say is that we're a driven, progressive, and, importantly, a kind team, all committed to building the future of R&D tax relief together. About The Role We're looking for a Full Stack Analytics Engineer to join our Tech & Product team at EmpowerRD and this is no ordinary analyst hire. You'll be building something from the ground up. This is a brand new function. You'll be the first dedicated data analyst embedded in our Tech & Product team, which means you'll have a rare opportunity to shape how data driven decision making works at EmpowerRD. You'll work end to end, from building robust data models to creating dashboards and presenting recommendations to stakeholders across the business. You'll partner closely with teams spanning Leadership, Sales & Marketing, Product & Tech, Tax, Customer Success, and Finance operations helping each of them move faster and make smarter decisions through high quality metrics, reliable reporting, and sharp analysis. Who You'll Be Working With You'll sit within the Tech & Product team and report to the Head of Technology. You'll be a connecting thread across multiple business domains working alongside sales, marketing, engineers, product managers, customer success leads, and finance stakeholders, as well as collaborating with any future data hires as the function grows. Our company virtues are: Be a truth seeker, Build Bridges, Empower Growth, Start and keep going, Foster Well Being. We build strong relationships with stakeholders, stay on top of strategic priorities, and bring insights that drive real impact, not just reports that get filed away. What You'll Be Doing Conduct analysis across our core business domains and translate findings into clear, actionable recommendations for stakeholders Define and operationalise the metrics that matter most to each team by setting up robust analytics foundations in dbt Empower internal teams with high quality, self serve reporting through dashboards and reports in Google Data Studio Work with engineers to ensure the data being captured is structured and documented in ways that are useful for downstream reporting and analysis Help establish data governance standards, documentation practices, and modelling conventions that will scale as the team grows Support strategic projects and initiatives with clear, data backed narratives What You Bring Advanced SQL skills and solid experience with data modelling in dbt Solid experience with data visualisation tools, specifically Looker and LookML A solid grasp of core metrics concepts including rolling averages, YoY, distributions, cohort analysis, leading and lagging indicators Hands on experience working with AI Code Services (Gemini, Claude, Codex) Experience with Relational Database Management Systems (Postgres, BigQuery) Understanding of how the Data Lifecycle works and how to augment this with AI Comfort working across multiple business domains and you're at home talking claim duration metrics as you are digging into product data or financial reporting A strong sense of ownership and the ability to work autonomously this role requires someone who can set direction, not just follow it while listening to the needs of the business Pragmatic problem solving and strong stakeholder management skills Why This Role Is a Good Fit for You This role is for you if: You're excited by the prospect of building something new by laying the foundations for a data function You're comfortable context switching across different business domains and enjoy learning how different parts of a business create value You are comfortable working to high engineering and data platform standards utilising CI/CD, code reviews, PRs, data governance You want to have genuine influence on how a growing company uses data to make decisions This role may not be for you if: You need a fully formed team and established playbook around you to do your best work You find it difficult to proactively engage with colleagues outside of the data world You've never worked on a shared codebase or collaborated on data models with an engineering team How You'll Develop in This Role In your first few months at EmpowerRD, you will: Get deep into our product, our data, and our business model understanding the full lifecycle of an R&D claim and how data flows across our platform Extend the data models, dashboards, and reporting infrastructure that the whole business will rely on Establish yourself as a trusted partner to stakeholders across all teams. Beyond that, we're committed to helping you grow whether that means taking on bigger strategic projects, stepping into a leadership role as the data function scales, or deepening your expertise across domains.

OUR IMPACT The Corporate Planning & Management (CPM) division integrates financial planning, spend management, third party risk management, product management and engineering teams to support strategic decisions across the firm. Finance & Planning drives business planning, budgeting, and analytics across revenue, expense, liquidity, and capital. The pillar includes divisional CFOs providing strategic finance advisory, Product Finance managing non compensation expense governance, and Corporate Insurance & Advisory overseeing the firm's insurance needs and risk mitigation. Global Procurement strategically manages third party engagement, optimizing value and mitigating risks across the supply chain. Key functions include Strategic Sourcing, Third Party Risk Management (TPRM), Procure to Pay (P2P), Travel, and Sustainable Operations driving ESG initiatives. Product & Reporting manages the product lifecycle for CPM technology platforms and delivers comprehensive reporting, dashboards, and analytics. The team oversees financial planning and analysis systems, spend management tools, and TPRM solutions while providing stakeholders with actionable insights for evidence based decisions. CPM Engineering provides engineering solutions enabling third party spend management, data automation, budget planning, financial forecasting, and expense allocation aligned with strategic objectives. CPM Management provides strategic oversight, operational support, communications and change management, and risk governance across the division. YOUR IMPACT Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This BI Specialist role sits within the Product & Reporting team. The role requires collaboration with different functions across the firm on a regular basis, an ability to work independently, and ability to interact with senior professionals across the firm. This entails in depth data analysis and producing reporting for senior management, requiring diligence and a commercial mindset. The candidate is required to work closely with global counterparts. Should have excellent verbal and written communication skills. Job Responsibilities will include, but are not limited to: Develop ETL (Extract, Transform and Load) processes to integrate data from various sources into a centralized data warehouse to provide a comprehensive view of operational and third party risk across the firm. Analyze data to identify patterns, trends, and anomalies that may indicate potential risks. Utilize BI tools to develop interactive dashboards to visualize these key risk indicators and performance metrics. Leverage your innovative skills to identify potential areas to create operational efficiencies and automate manual processes. Leverage Program owners, working groups and other stakeholders to enable enhancements to the workflow or key metrics. Partner with engineering teams to develop scalable business processes and data pipelines to support our clients. Manage prioritization and stakeholder engagement to maximize delivery towards established business goals. Qualifications: Graduate or Undergraduate degree in Computer Science, Statistics, Math, Engineering or related field. Minimum of 4 years of experience in Business Intelligence / Data Analytics. Analytical, self motivated, detail oriented with strong problem solving skills. Ability to communicate clearly with end users, development managers and other stakeholders. Ability to work within a high risk environment and meet challenging deadlines and targets. Proficient in database query languages (such as SQL) and Data Visualization (platforms such as Power BI, QlikSense). Experience with using multi dimensional data modelling / data warehousing for data analytics and reporting. Preferred Qualifications: Data governance and modelling experience. Experience in gathering and documenting requirements with full testing traceability. Experience in predictive analytics using tools such as Python, or R. Certifications: Relevant certifications in database technologies (e.g., Certified Data Professional), ETL Tools and BI Platforms (e.g., Power BI / Power Platform specialist). Equal Opportunity Statement Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Accommodations We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

Are you a dynamic and experienced Senior Product Manager looking to make a real impact in enterprise software? Sidetrade is looking for a Senior Product Manager - CRE (Credit Risk Expert) to join our growing product team and help shape the next generation of our Order-to-Cash platform. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast. What you'll be doing: Define and drive the roadmap for the Credit Risk Expert product area, aligning with company objectives, customer needs, and the broader O2C platform strategy. Conduct ongoing discovery with enterprise credit managers, CFOs, and finance operations teams - validating hypotheses, identifying pain points, and translating insights into a clear product roadmap. Write detailed product requirements, user stories, and acceptance criteria; collaborate closely with Engineering and Design to deliver high-quality releases on schedule. Own and prioritise the product backlog, making well-reasoned trade-off decisions that balance customer value, technical complexity, and business impact. Work closely with Engineering, Data Science, Design, and fellow product leaders to ensure the CRE product is built on sound foundations and backed by high-quality data intelligence. Partner with Product Marketing and Sales on feature packaging, positioning, and launch readiness for global enterprise customers across North America, Europe, and beyond. Communicate product priorities, delivery progress, and outcomes clearly to the AVP Product, Credit & Risk and broader senior leadership. Monitor the competitive landscape in credit risk, receivables management, and O2C software - feeding insights back into product strategy and differentiation. Work with the VP AI Products team to explore and integrate AI-powered capabilities - such as predictive scoring and intelligent automation - into the CRE product experience. What you'll bring: Minimum 5 years in a Senior Product Manager role within a B2B SaaS environment, with a strong track record of owning and shipping enterprise products end-to-end. Demonstrated ability to understand complex user needs, conduct effective discovery, and translate insights into product decisions that drive measurable outcomes. Ability to manage a complex backlog, make clear trade-off decisions, and maintain a focused roadmap under competing pressures. Experienced working within Agile/Scrum teams - comfortable with sprint planning, backlog grooming, and iterative delivery cycles. Proven ability to align and influence Engineering, Data Science, Design, and commercial teams around a shared product vision without direct authority. Strong analytical skills; comfortable defining success metrics, tracking product performance, and iterating based on data and user feedback. Excellent written and verbal communication skills in English - able to present confidently to both technical teams and senior business stakeholders. Familiarity with the complexities of building for large enterprise customers - integrations, procurement cycles, security requirements, and multi-stakeholder environments. Able to connect day-to-day product decisions to longer-term business goals, and to identify opportunities for innovation and differentiation in a competitive market. Nice to Have (Bonus Skills) The following are not required but would be considered a strong advantage: Comfortable using AI tools in day-to-day product management work - for example leveraging AI for customer research synthesis, writing requirements, competitive analysis, or data interpretation. Familiarity with credit risk management, credit scoring, payment behaviour analysis, or collections in a B2B enterprise or fintech context. Understanding of the broader O2C process - invoice management, cash application, dispute handling, or working capital optimisation. Exposure to financial compliance requirements such as GDPR, SOX-relevant controls, or audit trail considerations in enterprise finance software. Understanding of enterprise buying behaviour and finance operations culture across multiple geographies - e.g. North America, France, DACH, or UK. Experience working on products with deep SAP, Oracle, or Salesforce integrations in enterprise finance contexts. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs Time off -competitivepaid holidays plus public holidays Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre sales, solution design, and integration stages, then owns the orchestration from contract signature through go live and early adoption. We are committed to empowering businesses with the tools they need to run high performing, compliant, and scalable spend programmes across EMEA. What you'll do As a Solutions Engineer in our Spend Team, you will own the end to end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre sale through go live and early spend activation runs smoothly. This role is based in London (3 days in office), with implementation coverage across EMEA. Responsibilities: Act as a trusted technical advisor to customers and internal teams on high value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best fit integration blueprint, including when and how to leverage APIs and third party connectors. Work hands on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration heavy use cases at scale. Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi stakeholder technology or financial services implementations. 4+ years of client facing delivery or professional services experience in a high paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web, SSO, and ERP integration concepts. Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Location: Ripponden or Dublin (office 3 days a week). Salary up to £35,000 depending on experience. Vacancy type: Permanent/Full Time. Job Description Job title Telephony Application Manager Function Technology (Application Management) Location Ripponden Reports to No Responsible for staff No About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end to end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on site operations team working with daily with customers. Role overview As Telephony Application Manager, you will be responsible for the day to day ownership, running and improvement of JLA's telephony applications and supporting services. You will act as the key point of contact between IT, third party suppliers and operational teams. You will manage incidents and problems through to resolution, oversee configuration and change management, and drive upgrades and enhancements aligned to service needs. You will also maintain documentation and controls to meet operational, compliance and service level expectations. Key tasks Own the operational management of JLA's telephony applications and supporting services. Own configuration management for telephony services (including configuration, integration and user access), ensuring controls and auditability are maintained. Responsible for user account management, call flow creation and configuration and system administration. Act as the point of escalation for incidents, driving triage, coordination and resolution, and providing clear stakeholder communications. Lead problem management for recurring faults, performing root cause analysis and implementing preventative measures. Manage change and release activity for telephony applications, including risk/impact assessment, scheduling, testing, and working with the business to provide post implementation validation. Manage third party suppliers and carriers, including ticket progression, service reviews, SLAs and escalation routes. Define and maintain monitoring, alerting and operational dashboards; review trends and drive service improvements. Plan and deliver upgrades, patches and enhancements, ensuring minimal disruption and strong change governance. Maintain accurate documentation (service guides, runbooks, support processes and knowledge articles) and support ongoing training for IT and operational users. Support service continuity and compliance by ensuring appropriate backup, DR and security controls are in place and tested. Act as the interface between the business and telephony 3rd parties for issue resolution, roadmap updates and account / product reviews. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills Demonstrable experience administering a telephony platform in a corporate environment Practical experience designing and configuring call flows Ability to diagnose and coordinate resolution of application/service issues using logs, monitoring and structured troubleshooting Experience managing third party suppliers, including SLAs, escalations and service reviews Understanding of access, security and compliance controls for telephony applications Strong stakeholder communication skills, able to translate technical issues into clear business updates Knowledge of contact centre platform integrations (e.g. CRM integrations). Knowledge of IT service management practices (incident, problem, change and release management). Knowledge of contact centre workforce management, reporting tooling and outbound diallers Experience Experience supporting and/or managing business critical telephony applications or unified communications platforms in a production environment, including user configuration, call flow design and IVR/dialler configuration. Hands on incident management through to resolution, including coordination across internal teams and suppliers. Experience delivering changes/releases (planning, testing, implementation and post change validation). Experience producing and maintaining operational documentation (runbooks, knowledge articles and support processes). 2+ years' experience working with cloud based telephony solutions (e.g. Genesys, NICE, Avaya etc) Experience with telephony migrations or major upgrades (e.g., platform refresh, carrier changes, number moves). Personal qualities Calm, structured approach under pressure, with a focus on restoring service and managing risk. Strong ownership mindset with a bias for action and follow through. Clear, confident communicator with the ability to tailor messages for technical and non technical audiences. Customer focused and collaborative, building effective relationships across IT, operations and suppliers. Continuous improvement mindset, using data and feedback to reduce incidents and improve service quality. Able to challenge constructively and influence decisions with stakeholders and suppliers. Qualifications Telephony/UC or vendor certification relevant to the platform(s) used (e.g. Cisco, Avaya, Genesys) We will need you to have a full UK driving licence

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. The Role We are seeking an experienced Production Support Manager to lead our production support operations. In this role, you will manage and mentor a team of support engineers, drive continuous improvements in our production systems, and champion the use of metrics and software development techniques to reduce Mean Time to Resolution (MTTR). You'll act as both a hands on technical leader and strategic operator, with a strong focus on application level troubleshooting, root cause analysis, and building a data driven, high performing team. Responsibilities Team Leadership & Development: Lead, mentor, and develop a team of L2/L3 Production Support Engineers. Establish clear performance expectations, provide regular feedback, and create opportunities for technical and professional growth. Metrics Driven Operations: Define, track, and optimise key operational metrics including Mean Time to Resolution (MTTR), Mean Time Between Failures (MTBF), incident volume, and resolution accuracy. Use data insights to identify systemic issues, prioritise improvement efforts, and hold the team accountable to SLAs. Application Code Troubleshooting: Lead the diagnosis and resolution of application level issues using software development techniques and best practices (debugging, log analysis, profiling, code review). Act as an escalation point for complex application failures and perform hands on troubleshooting as required. Incident Management & Response: Establish and refine incident management processes. Lead critical incident resolution, coordinate cross functional response efforts, and conduct thorough post incident reviews to drive continuous learning and prevent recurrence. Root Cause Analysis: Champion rigorous RCA practices across the team. Drive a culture of investigation and accountability, moving from symptom resolution to identifying and addressing root causes of production issues. Process Improvement & Automation: Identify opportunities to streamline support workflows, reduce manual effort through automation, and eliminate toil. Build runbooks, playbooks, and knowledge bases that empower the team and reduce MTTR. Stakeholder Communication: Serve as the primary technical contact for internal and external stakeholders. Provide clear, timely communication on incidents, resolutions, and operational status. Prepare regular reports on team performance, incident trends, and operational metrics for senior management. Production Systems Oversight: Maintain oversight of production SaaS platforms, infrastructure stability, and system performance. Collaborate with development and infrastructure teams on architectural improvements and operational enhancements. Skills and Qualifications Minimum 6+ years in production support, DevOps, or Site Reliability Engineering roles, with at least 3 years leading or mentoring technical teams. Proven experience troubleshooting application code issues using software development techniques: debuggers, profilers, log analysis, code review, and systematic problem solving methodologies. Demonstrated expertise building and scaling metrics driven teams. Evidence of implementing or improving MTTR, MTBF, or similar KPIs with measurable results. Strong background supporting SaaS/cloud native production systems in high availability, high traffic environments. Hands on experience with incident management frameworks (ITIL, blameless post mortems, RCA methodologies). Excellent communication skills: ability to distil technical complexity for non technical stakeholders and present data backed insights to leadership. Experience with containerised systems (Docker, Kubernetes) or cloud platforms (AWS, Azure, Google Cloud) is a plus. Familiarity with observability tools (Datadog, New Relic, Splunk, Prometheus/Grafana) and APM instrumentation is a plus. Background in software development or systems engineering (demonstrable coding ability in at least one language) is a plus. Formal leadership or management certification; Agile/Scrum experience is a plus. Located in or willing to work from the York, UK office. Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Project Manager (Onboarding & Delivery Operations) London, United Kingdom About us We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we're proud to move more people through better payment experiences. About the opportunity We're looking for a Project Manager to help Littlepay onboard new customers and drive delivery operations, contributing to our overall success by helping to achieve growth, revenue, and customer success goals. This role is suitable for an individual with at least 3 years of Customer Delivery or PMO experience, with a passion for project management, looking to grow their client-facing, problem solving and technical project delivery skills. What you'll do: Reporting to the Onboarding Lead, the key responsibilities of the Onboarding Delivery & Operations Manager are as follows: Build and maintain the requisite product & technical knowledge necessary to support delivery to customers in the region, including: API-based solution delivery System Configuration & UAT Testing In-depth knowledge of our products, services, and internal delivery frameworks Collaboration with colleagues on our Engineering and Product teams to ensure consistently high-quality project delivery and issue resolution. Execute daily onboarding delivery tasks and manage templated implementations, while concurrently acting as the PMO to build and develop operational systems, including: Building and maintaining scalable delivery workflows, project plans, and automated tracking tools within Creating, structuring, and taking ownership of delivery methodologies, playbooks, and reference documentation within Notion Setting up new merchants, including role-based user onboarding, coordinating customer lifecycle hand-offs with our Support team Configuring a range of system features and functions, including: Payment Aggregation, fare capping, discount schedules, and a range of other back-office features (incl. integration with external providers) Third party gateway configuration (e.g. Cybersource) Conducting UAT, troubleshooting, and resolving technical issues ready for go live, managing ticket escalations via Jira and Zendesk Communicating with customers, partners, and other stakeholders; keeping them updated on project progress Risk & Issue management Manage all onboarding activities in accordance with the project governance and control framework, taking ownership of defining the team's approach to decision making, stakeholder engagement, risk management, change, and performance monitoring. Project reporting, tracking, and communicating status and progress against customer delivery KPIs focused on: Milestones & timelines (leveraging dashboards) Risk Management Process Efficiency & Standardisation metrics Resource Utilisation Technical & QA Reports Conduct project closure and post implementation reviews. Be proactive in using customer feedback and lessons learned to drive continuous improvement, update Notion documentation, and optimise the team's ways of working. About you Ideally, you'll have: 3+ years experience working in a payments or similar environment where they have gained a front to back understanding of payments processing including knowledge of POS terminals, PSPs, Acquirers and Schemes. Experience in solution delivery in the card payments space, delivered to enterprise or government clients. Experience in building and maintaining ways of working for project delivery teams, and maintaining high quality process and reference artefacts. Ability to work collaboratively, solving problems with multiple stakeholders via a variety of interfaces to customers, merchants, devices and payment gateways. Experience in establishing effective project governance and ways of working. Solid understanding of API based integrations and ability to troubleshoot related issues using log files. Strong communication and relationship building skills. For those assigned to an office location, we generally expect a minimum two day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role. Other favourable experiences: Experience working with cloud computing platforms and SaaS solutions to deliver API based solutions. Experience working with Agile based delivery & change management processes. Experience in the mobility as a service space or with automated fare collection. A Bachelor's degree in any discipline (preferred but not required). A project management certification, such as PMP or PRINCE2. Benefits You'll have access to: A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively. Harrison Assessments - our talent management provider that facilitates continuous professional development. A variety of flexible leave options. A company wide paid day off. Flexible (hybrid) working conditions. Health insurance via our provider Vitality. Wellbeing support - including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia). Our generous employee referral program. Mid year, quarterly, and end of year corporate and team events and workshops. Short term remote working arrangements.

Lead Cloud Operations Engineer - (Cheltenham/Hybrid) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market. We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low code platform. Our solutions include: Lending - end to end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day to day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast moving market. About the Role As a Lead Cloud Operations Engineer, you will take a leading role in the availability, security, resilience, and performance of the Apprivo cloud platform. The role remains firmly hands on and operational, with additional responsibility for technical leadership, prioritisation, and operational readiness across the Cloud Operations function. Reporting to the Director of Cloud Operations, you will operate as a senior technical practitioner and escalation point, leading by example in day to day BAU operations and executing higher risk infrastructure changes. You will be crucial in maintaining high quality operational support while accelerating continual improvements in resilience, automation, monitoring, incident management maturity, and security posture within the contract timeframe. This role suits an experienced engineer who enjoys rapidly operating and improving complex SaaS platforms, providing hands on coaching, and collaborating closely with development, QA, security, and database teams to deliver critical services to regulated clients. About you You are an experienced, hands on Cloud Operations Engineer with a strong bias toward reliability, security, and operational discipline, combined with the ability to provide immediate technical leadership and drive results. You bring: Extensive experience in Cloud Operations, with deep hands on knowledge managing Azure hosted production environments, including Azure App Services, Application Gateways, and a strong understanding of Azure Networking components (VNets, Load Balancers, NSGs, routing). Strong technical competency in core infrastructure, including Windows Server administration, operational Microsoft SQL Server support (not a DBA role), and solid networking and load balancing fundamentals. Extensive experience executing and supporting CI/CD pipelines, including troubleshooting failed deployments and infrastructure automation issues. Strong monitoring and observability experience, using tools such as Datadog, Azure Monitor, Azure AppInsights, or equivalent, to proactively identify and resolve issues. A disciplined, process driven approach to change management, security, access control, and operational governance in regulated environments. What will you be doing Lead the operation of Apprivo Azure production and non production environments, with deep hands on ownership of Azure App Services, Azure Networking, storage, and compute. Drive immediate technical stabilization efforts, focusing on addressing root causes of recurrent platform defects, legacy configurations, and environmental vulnerabilities to secure a foundation for long term operational resilience. Act as a senior escalation point for platform and application issues, performing second and third line triage and coordinating incident resolution across teams. Execute and oversee higher risk infrastructure and platform changes, ensuring strong adherence to change management, security, and release controls. Support delivery teams with complex automated deployments and configuration changes, diagnosing and resolving failed or degraded releases. Provide operational support for Microsoft SQL Server alongside the DBA team, including service health checks, job monitoring, backup verification, basic performance triage, and supporting application teams during database related incidents. Work closely with DBA and development teams where deeper database design, query optimisation, schema changes, or platform tuning are required. Own and continuously improve monitoring and alerting standards, ensuring high signal to noise visibility of platform health and early detection of service impacting issues. Lead performance and capacity triage activities, identifying trends and bottlenecks before they affect service availability. Manage, participate in, and provide senior cover for, the out of hours on call rota, responding to P1/P2 incidents and supporting scheduled out of hours deployments. Lead and support resilience and disaster recovery activities, including failover testing, game days, and validation of runbooks and operational readiness. Assess, prioritise, and remediate vulnerability findings, working from automated security tooling, configuration reviews, and third party penetration test outputs. Lead incident post mortems, providing technical insight and ensuring agreed preventative actions are implemented. Assist with audit and compliance activities, gathering and validating operational evidence for ISO, regulatory, and client assurance exercises. Provide day to day technical leadership and guidance to Cloud Operations Engineers, helping prioritise work, coaching engineers, and improving runbooks, documentation, and operational standards. Establish and execute a structured skills transfer program, mentoring Cloud Operations Engineers on advanced Azure troubleshooting, security review processes, and high risk change execution, ensuring knowledge retention and increased team autonomy. Act as a reliable senior technical point of contact for internal and external stakeholders, providing clear, confident updates during incidents, changes, and BAU activities. What We Offer Hybrid working At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees.

Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 2 years of experience in program management. Experience running programs related to the following technologies, such as Server Driven UI, Android, iOS or Web Clients. Experience building and guiding continuous improvement on operational processes such as portfolio reviews, project prioritization, cross-functional resource allocations and OKR management. Preferred qualifications: 2 years of experience managing cross-functional or cross-team projects. Experience with managing or deploying design systems programs and mobile features. Strong communication skills with the ability to represent and prepare executive level communication and articulate business or technical concepts to executive leadership. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. This role will develop the scope and deliver the solution for Search Client Infrastructure Platform (SCIP) appyness and agentic/generative UI infrastructure across iOS, Android, and the Web. This effort is a key priority for SCIP as it is a pillar of the Priority Zero (P0) appyness program (e.g., SCIP), and it is an annual priority for Search Platform leadership. Key strategic focus areas for SCIP include supporting Search's AI bets, including delivering a unified client platform for Search that is native-first in quality and web-complete in reach, unifying performance as an discipline across web, native, and server boundaries and making it easier for teams (AI) to develop on the platforms. In this role, you will be responsible for managing dependencies between SCIP and partner teams, managing requirements and engineering teams to build the solutions. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world. Responsibilities Partner closely with distributed stakeholders, including engineering, product management, UX, data science, and operations, coordinating with partners in other parts of Search or Google, including managing shared commitments. De-risk delivery of committed Objectives and Key Results (OKRs), manage execution of the corresponding portfolio to deliver in the context of larger Search and Search Platform goals. Partner with other Technical Program Manager (T/PgM) leads and teams to streamline processes, simplify execution, manage OKRs, release on time, leveraging tooling for efficiencies and managing dependencies. Create clarity, bring visibility and strengthen communication across the teams, including advocating for team accomplishments and highlighting tradeoffs for fast-moving projects. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Technical Program Manager, Third Party Data Centers corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 5 years of experience in program or project management, leading multi-disciplinary projects. Experience working with critical equipment/environments (e.g., switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, fire safety systems). Experience managing technical projects within the infrastructure. Preferred qualifications: Bachelor's or Master's degree in Construction Engineering or related technical fields. 8 years of experience in facilities management, data center operations, or related engineering fields. Experience in facility operations for large-scale facilities comprising complex electrical and mechanical systems. Understanding of startup/commissioning processes and standard practices in the design and construction industry. Excellent requirement gathering, resource organization, task prioritization, scheduling, and goal attainment skills. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Manage technical projects and ensure operational stability within third-party data centers. Collaborate with a team of engineers and planners. Lead technical projects, which includes developing project scope, schedule, budget, and resource allocation, as well as managing project execution to ensure timely delivery and quality. Collect and analyze operational data, including incident reports and system performance metrics, to identify trends and drive process improvements. Develop dashboards and visualizations to monitor system health, identify optimization opportunities, and make data-backed recommendations to enhance operational efficiency. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre sales, solution design, and integration stages, then owns the orchestration from contract signature through go live and early adoption. We are committed to empowering businesses with the tools they need to run high performing, compliant, and scalable spend programmes across EMEA. What you'll do As a Solutions Engineer in our Spend Team, you will own the end to end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre sale through go live and early spend activation runs smoothly. This role is based in London (3 days in office), with implementation coverage across EMEA. Responsibilities: Act as a trusted technical advisor to customers and internal teams on high value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best fit integration blueprint, including when and how to leverage APIs and third party connectors. Work hands on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration heavy use cases at scale. Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi stakeholder technology or financial services implementations. 4+ years of client facing delivery or professional services experience in a high paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web, SSO, and ERP integration concepts. Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.