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Senior Data Engineer, Unified Platform
P2P
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Senior Data Engineer on our Data Experience team, you will play an integral role in bringing vendor datasets into our data platform, governing our centralized data pipelines, consolidating data delivery infrastructure across disparate systems, and working alongside individual Traders, Quantitative Researchers, and Back Office personnel to best utilize the firm's data and platform tools. Technical requirements summary: Have extensive experience designing and building data pipelines Have experience working within modern batch and streaming data ecosystems An expert in SQL and Java or Python Extensive knowledge of data modeling techniques Able to own the delivery of data products, working with analysts and stakeholders to understand requirements and implement solutions Able to contribute to project management and project reporting Have experience driving nontrivial data migrations across platforms Able to establish, follow, and enforce data modeling standards across a large ecosystem. What you will do in this role: Model, build, and manage data products built atop DRW's Unified Data Platform. Work closely with Data Strategists to determine appropriate data sources and implement processes that onboard and manage new datasets for trading, research, and back office purposes. Design data governance processes that enable discovery, cost sharing, usage tracking, access controls, and quality control of datasets to address the needs of DRW trading teams and strategies. Continually monitor data ingestion pipelines and data quality to ensure stability, reliability, and quality of the data. Design monitoring and quality control software and processes. Own the technical aspects of vendor ingestion pipelines, coordinating with vendor relationship managers on upcoming changes, performing routine data operations without breaking internal users, and contributing to the team's on call rotation to respond to unanticipated changes. Rapidly respond to user requests, identifying platform gaps, and self service opportunities that make the user experience more efficient. What you will need in this role: 7+ years of experience working with modern data technologies and building data first products. Excellent written and verbal communication skills. Proven ability to work in a collaborative, agile, and fast paced environment, prioritizing multiple tasks and projects, and efficiently handle the demands of a trading environment. Proven ability to deliver rapid results within processes that span multiple stakeholders. Strong technical problem solving skills. Extensive familiarity with SQL and Java or Python, with a proven ability to develop and deliver maintainable data transformations for production data pipelines. Experience leveraging data modeling techniques and ability to articulate the trade offs of different approaches. Experience with one or more data processing technologies (e.g. Flink, Spark, Polars, Dask, etc.). Experience with multiple data storage technologies (e.g. S3, RDBMS, NoSQL, Delta/Iceberg, Cassandra, Clickhouse, Kafka, etc.) and knowledge of their associated trade offs. Experience with multiple data formats and serialization systems (e.g. Arrow, Parquet, Protobuf/gRPC, Avro, Thrift, JSON, etc.). Experience managing data pipeline orchestration systems (e.g. Kubernetes, Argo Workflows, Airflow, Prefect, Dagster, etc.), delving deeply into low level details. Proven experience in managing the operational aspects of large data pipelines such as backfilling datasets, rerunning batch jobs, monitoring event throughput, and handling dead letter queues. Prior experience triaging data quality control processes, correcting data gaps and inaccuracies. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at California residents, please review the California Privacy Notice for information about certain legal rights at
30/05/2026
Full time
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Senior Data Engineer on our Data Experience team, you will play an integral role in bringing vendor datasets into our data platform, governing our centralized data pipelines, consolidating data delivery infrastructure across disparate systems, and working alongside individual Traders, Quantitative Researchers, and Back Office personnel to best utilize the firm's data and platform tools. Technical requirements summary: Have extensive experience designing and building data pipelines Have experience working within modern batch and streaming data ecosystems An expert in SQL and Java or Python Extensive knowledge of data modeling techniques Able to own the delivery of data products, working with analysts and stakeholders to understand requirements and implement solutions Able to contribute to project management and project reporting Have experience driving nontrivial data migrations across platforms Able to establish, follow, and enforce data modeling standards across a large ecosystem. What you will do in this role: Model, build, and manage data products built atop DRW's Unified Data Platform. Work closely with Data Strategists to determine appropriate data sources and implement processes that onboard and manage new datasets for trading, research, and back office purposes. Design data governance processes that enable discovery, cost sharing, usage tracking, access controls, and quality control of datasets to address the needs of DRW trading teams and strategies. Continually monitor data ingestion pipelines and data quality to ensure stability, reliability, and quality of the data. Design monitoring and quality control software and processes. Own the technical aspects of vendor ingestion pipelines, coordinating with vendor relationship managers on upcoming changes, performing routine data operations without breaking internal users, and contributing to the team's on call rotation to respond to unanticipated changes. Rapidly respond to user requests, identifying platform gaps, and self service opportunities that make the user experience more efficient. What you will need in this role: 7+ years of experience working with modern data technologies and building data first products. Excellent written and verbal communication skills. Proven ability to work in a collaborative, agile, and fast paced environment, prioritizing multiple tasks and projects, and efficiently handle the demands of a trading environment. Proven ability to deliver rapid results within processes that span multiple stakeholders. Strong technical problem solving skills. Extensive familiarity with SQL and Java or Python, with a proven ability to develop and deliver maintainable data transformations for production data pipelines. Experience leveraging data modeling techniques and ability to articulate the trade offs of different approaches. Experience with one or more data processing technologies (e.g. Flink, Spark, Polars, Dask, etc.). Experience with multiple data storage technologies (e.g. S3, RDBMS, NoSQL, Delta/Iceberg, Cassandra, Clickhouse, Kafka, etc.) and knowledge of their associated trade offs. Experience with multiple data formats and serialization systems (e.g. Arrow, Parquet, Protobuf/gRPC, Avro, Thrift, JSON, etc.). Experience managing data pipeline orchestration systems (e.g. Kubernetes, Argo Workflows, Airflow, Prefect, Dagster, etc.), delving deeply into low level details. Proven experience in managing the operational aspects of large data pipelines such as backfilling datasets, rerunning batch jobs, monitoring event throughput, and handling dead letter queues. Prior experience triaging data quality control processes, correcting data gaps and inaccuracies. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at California residents, please review the California Privacy Notice for information about certain legal rights at
Harrods
SAP CX Operations Analyst
Harrods
We're looking for a motivated SAP Operations Analyst to join our growing SAP CX team at Harrods. If you're passionate about technology, great with people, and thrive in problem solving environments, this is your chance to step into a role at the heart of our customer focused systems landscape. About the Role As an SAP Analyst, you'll play a key role in supporting our customer facing applications across the Harrods SVC estate. You'll handle first and second line support, triaging issues, guiding users, and helping keep our systems running smoothly. More complex technical challenges will be escalated to our specialist teams, but you'll be the first to spot patterns, investigate root causes, and help shape solutions. You'll work closely with teams across the business including Digital Technology, IT, Rewards & Loyalty, Customer Services Digital Ops, and our trusted third party partners supporting day to day operations while contributing to new features, improvements, and strategic initiatives. About You You're someone who enjoys understanding how systems work and helping others get the best out of them. You bring strong communication skills, a collaborative mindset, and a natural ability to build trust with stakeholders. Service mindset - you enjoy supporting users and solving problems Stakeholder management - you can communicate clearly and manage expectations Analytical thinking - you're comfortable investigating issues and spotting trends Passion for IT systems - you're eager to learn how platforms connect and operate Familiarity with tools like Azure DevOps or Jira (helpful but not essential) Basic understanding of databases or SQL (a bonus, not a requirement) Good understanding of the software delivery lifecycle SAP CX experience is preferred but there is also opportunity for training, and we will also support your development About Us Harrods is one of the world's leading luxury department stores, home to top designers and the most sought after brands. Our mission is to make every visit to our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Join us in making the impossible possible for our customers, and we'll help you build an exceptional career. You'll find a supportive environment, opportunities to grow, and the chance to develop your skills across a wide range of specialisms. Uniquely You While our adverts outline the ideal qualities, we believe in potential and value individual strengths. If you can demonstrate most of the skills and the passion to thrive in this role, we encourage you to apply. At Harrods, we celebrate individuality. We welcome applications from all cultures, backgrounds, tastes, and experiences. What makes you unique makes us exceptional. Additional Information Time Type: Permanent Department: SAP CX Operations (Thomas Bellamy (Inherited As one of the world's most prestigious brands, and a highly sought after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers' expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
30/05/2026
Full time
We're looking for a motivated SAP Operations Analyst to join our growing SAP CX team at Harrods. If you're passionate about technology, great with people, and thrive in problem solving environments, this is your chance to step into a role at the heart of our customer focused systems landscape. About the Role As an SAP Analyst, you'll play a key role in supporting our customer facing applications across the Harrods SVC estate. You'll handle first and second line support, triaging issues, guiding users, and helping keep our systems running smoothly. More complex technical challenges will be escalated to our specialist teams, but you'll be the first to spot patterns, investigate root causes, and help shape solutions. You'll work closely with teams across the business including Digital Technology, IT, Rewards & Loyalty, Customer Services Digital Ops, and our trusted third party partners supporting day to day operations while contributing to new features, improvements, and strategic initiatives. About You You're someone who enjoys understanding how systems work and helping others get the best out of them. You bring strong communication skills, a collaborative mindset, and a natural ability to build trust with stakeholders. Service mindset - you enjoy supporting users and solving problems Stakeholder management - you can communicate clearly and manage expectations Analytical thinking - you're comfortable investigating issues and spotting trends Passion for IT systems - you're eager to learn how platforms connect and operate Familiarity with tools like Azure DevOps or Jira (helpful but not essential) Basic understanding of databases or SQL (a bonus, not a requirement) Good understanding of the software delivery lifecycle SAP CX experience is preferred but there is also opportunity for training, and we will also support your development About Us Harrods is one of the world's leading luxury department stores, home to top designers and the most sought after brands. Our mission is to make every visit to our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Join us in making the impossible possible for our customers, and we'll help you build an exceptional career. You'll find a supportive environment, opportunities to grow, and the chance to develop your skills across a wide range of specialisms. Uniquely You While our adverts outline the ideal qualities, we believe in potential and value individual strengths. If you can demonstrate most of the skills and the passion to thrive in this role, we encourage you to apply. At Harrods, we celebrate individuality. We welcome applications from all cultures, backgrounds, tastes, and experiences. What makes you unique makes us exceptional. Additional Information Time Type: Permanent Department: SAP CX Operations (Thomas Bellamy (Inherited As one of the world's most prestigious brands, and a highly sought after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers' expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
Conde Nast
Analyst, People Technology & Data
Conde Nast
Analyst, People Technology & DataApplylocations: The Adelphi, London, GBtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: June 25, 2026 (28 days left to apply)job requisition id: R-23929Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GBCondé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, CN Traveller, Vanity Fair, Wired, The World of Interiors, House & Garden and Tatler, among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role We are seeking a motivated, curious and detail-oriented individual to support our People team in optimising and maintaining our Workday HCM environment, and delivering accurate people-insights through data analysis and reporting. This entry/mid-level role will sit within our Global People Operations Team, and combines HR analytics, reporting and system governance & support to help enhance our processes and decision-making.The ideal candidate will have a passion for People technology, curiosity about data, and foundational experience in HR systems and analytics. What will you be doing? Provide support to end user(s) by troubleshooting, providing issue remediation, and critical issue management using ServiceNow Ensure upkeep and maintenance of all documentation, e.g. Workday user guides, process documentation Collaborate with our Technology team to ensure that user requests are reviewed and align with our Workday global design principles Support the wider People Technology & Data team with testing, simple reporting and report building, mass loads (EIBs) and routine system maintenance Conduct reporting and data analysis for compliance and ad-hoc requests Conduct system and data audits to ensure compliance with our data governance models Train end users on new processes/functionality, including developing user procedures, guidelines, and documentation Support with Workday trainings for new hires in our People Team, as well as continued education Workday trainings and guidance for current People Team members Ensure all changes to the Workday system and security are documented, and evidence of testing has been captured Lead our Workday Community and advise users about the latest enhancements for future releases accordingly About you: Experience in the HRIS (Workday preferred) and HR Analytics OR recent Bachelor's or Master's graduates with relevant degree experience Proficient in Google Sheets and Excel (e.g., Pivot Tables, VLOOKUP, IF, COUNTIF) Ability to work both independently and collaboratively with cross-functional teams Handles confidential and sensitive information with discretion and professionalism, with a strong focus on GDPR and data privacy Eager to Learn: You're curious, open to trial and error, and actively seek to grow both technical and non-technical skills Analytical Thinking: You have the ability to break down complex problems into smaller components, identify trends, and draw logical, data-driven conclusions Strong Communicator: You're a good listener and can clearly articulate your ideas Nice to Haves Experience with data manipulation tools such as SQL, Python (Pandas), R. Experience with data visualisation process Does this sound like you? Please upload your CV and cover letter which highlights why you'd love to take on this role and why you're a great match for what we're looking for. We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don't use AI-assisted technology to review applications. What benefits do we offer? 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), and access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog-friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.# What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
30/05/2026
Full time
Analyst, People Technology & DataApplylocations: The Adelphi, London, GBtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: June 25, 2026 (28 days left to apply)job requisition id: R-23929Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GBCondé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, CN Traveller, Vanity Fair, Wired, The World of Interiors, House & Garden and Tatler, among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role We are seeking a motivated, curious and detail-oriented individual to support our People team in optimising and maintaining our Workday HCM environment, and delivering accurate people-insights through data analysis and reporting. This entry/mid-level role will sit within our Global People Operations Team, and combines HR analytics, reporting and system governance & support to help enhance our processes and decision-making.The ideal candidate will have a passion for People technology, curiosity about data, and foundational experience in HR systems and analytics. What will you be doing? Provide support to end user(s) by troubleshooting, providing issue remediation, and critical issue management using ServiceNow Ensure upkeep and maintenance of all documentation, e.g. Workday user guides, process documentation Collaborate with our Technology team to ensure that user requests are reviewed and align with our Workday global design principles Support the wider People Technology & Data team with testing, simple reporting and report building, mass loads (EIBs) and routine system maintenance Conduct reporting and data analysis for compliance and ad-hoc requests Conduct system and data audits to ensure compliance with our data governance models Train end users on new processes/functionality, including developing user procedures, guidelines, and documentation Support with Workday trainings for new hires in our People Team, as well as continued education Workday trainings and guidance for current People Team members Ensure all changes to the Workday system and security are documented, and evidence of testing has been captured Lead our Workday Community and advise users about the latest enhancements for future releases accordingly About you: Experience in the HRIS (Workday preferred) and HR Analytics OR recent Bachelor's or Master's graduates with relevant degree experience Proficient in Google Sheets and Excel (e.g., Pivot Tables, VLOOKUP, IF, COUNTIF) Ability to work both independently and collaboratively with cross-functional teams Handles confidential and sensitive information with discretion and professionalism, with a strong focus on GDPR and data privacy Eager to Learn: You're curious, open to trial and error, and actively seek to grow both technical and non-technical skills Analytical Thinking: You have the ability to break down complex problems into smaller components, identify trends, and draw logical, data-driven conclusions Strong Communicator: You're a good listener and can clearly articulate your ideas Nice to Haves Experience with data manipulation tools such as SQL, Python (Pandas), R. Experience with data visualisation process Does this sound like you? Please upload your CV and cover letter which highlights why you'd love to take on this role and why you're a great match for what we're looking for. We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don't use AI-assisted technology to review applications. What benefits do we offer? 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), and access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog-friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.# What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
Business Analyst
The Francis Crick Institute Limited
Working pattern This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required. Salary From £43,467 with benefits, subject to skills and experience. Application closing date 15th of June 2026 at 23.59pm About us The Francis Crick Institute is Europe's largest biomedical research institute under one roof. Our world class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state of the art infrastructure, cutting edge facilities, and a creative and curious culture. We've removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role We are looking for an enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value. As a Business Analyst, you'll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you'll shape end to end user journeys and help improve how the organisation works. You'll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you'll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate. This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You'll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed. Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you'll be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma. This is a great opportunity to grow your career in a collaborative, purpose led environment at the intersection of science and technology. What you will be doing Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re design business processes Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders' need Create meaningful, visual service design and business analysis documentation Contribute to design, build and deployment of technical solutions Demonstrate relevant work experience, ideally in research, academic, science or technology industries Close working knowledge of IT systems that support a business function Close working knowledge of an organisation's business processes Ability to articulate and visualise complex problems and technical concepts to non technical stakeholders Demonstrate critical analysis of business systems and processes Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog Experience of mapping current and future business processes, system and data flows Experience of identifying improvements to process, practice or systems to resolve complex issues Build and maintain good working relationships with stakeholders across multiple business functions Experience of working with other technical teams within IT as part of the project or software development lifecycle About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick's mission and shaping our culture. We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We're not afraid to do things differently. We are open. We're highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and we'll make reasonable adjustments if you need them - just let us know when you apply. Benefits Generous Leave : 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups' support, community and inclusive social events. Discounted gym memberships, bike to work scheme, and shopping discounts. Subsidised on site restaurant and social spaces for team interaction.
30/05/2026
Full time
Working pattern This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required. Salary From £43,467 with benefits, subject to skills and experience. Application closing date 15th of June 2026 at 23.59pm About us The Francis Crick Institute is Europe's largest biomedical research institute under one roof. Our world class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state of the art infrastructure, cutting edge facilities, and a creative and curious culture. We've removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role We are looking for an enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value. As a Business Analyst, you'll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you'll shape end to end user journeys and help improve how the organisation works. You'll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you'll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate. This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You'll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed. Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you'll be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma. This is a great opportunity to grow your career in a collaborative, purpose led environment at the intersection of science and technology. What you will be doing Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re design business processes Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders' need Create meaningful, visual service design and business analysis documentation Contribute to design, build and deployment of technical solutions Demonstrate relevant work experience, ideally in research, academic, science or technology industries Close working knowledge of IT systems that support a business function Close working knowledge of an organisation's business processes Ability to articulate and visualise complex problems and technical concepts to non technical stakeholders Demonstrate critical analysis of business systems and processes Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog Experience of mapping current and future business processes, system and data flows Experience of identifying improvements to process, practice or systems to resolve complex issues Build and maintain good working relationships with stakeholders across multiple business functions Experience of working with other technical teams within IT as part of the project or software development lifecycle About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick's mission and shaping our culture. We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We're not afraid to do things differently. We are open. We're highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and we'll make reasonable adjustments if you need them - just let us know when you apply. Benefits Generous Leave : 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups' support, community and inclusive social events. Discounted gym memberships, bike to work scheme, and shopping discounts. Subsidised on site restaurant and social spaces for team interaction.
Senior Data Engineer
International Rescue Committee - UK
Open to candidates legally eligible to work in Germany, Greece, Poland or Italy. The Purpose of the Role The External Relations (ER) department was created in February 2020 and is comprised of 3 main but complementary functions: Private fundraising, Communications and Policy & Advocacy. The ER department is three years into a 5 year ground breaking and ambitious global strategy that will improve IRC's ability to 'punch above its weight' in private income, advocacy and brand awareness. We are seeking a skilled and versatile Data Engineer to join our dynamic analytics team, which includes data scientists and analysts. In this role, you will leverage your expertise in both analytics engineering and machine learning operations (ML Ops), as well as infrastructure design and deployment, to build, maintain, and optimize the systems and tools that support our data pipelines, machine learning workflows, and business intelligence reporting. Major Responsibilities Support the entire workflow of the ER data model: data pipeline development, ELT performance, timely loading of data sets, and maintenance of data models via the use of monitoring, testing, and automation. Collaborate with analysts, data scientists, and ER stakeholders to understand the opportunities to develop well defined, integrated, production quality, and re usable data models in SQL using dbt, ensuring data quality. Collaborate with data scientists to build and automate end to end ML pipelines, from data preparation to model deployment and monitoring, including designing, implementing, and maintaining MLflow based workflows for model tracking, versioning, and deployment. Apply software engineering practices when creating new data models to ensure data quality & standardisation across our pipelines, and ML and BI tools. Employ comprehensive testing and documentation practices. Drive clear requirements documentation and contribute to code review. Identify and execute internal process improvements, including re designing infrastructure for greater scalability and automating manual processes. Act as a technical expert to the rest of the ER analytics team to mentor analysts and improve analytics engineering as a practice across all ER analytics (query development, extending data models, software development practices, PowerBI data modelling governance, ML Ops). Contribute to continuously clarifying, simplifying, and otherwise improving the conceptual foundations of ER Analytics data models; develop and maintain conceptual data model artifacts including readme level documentation, model diagrams, prototypes, change notices, etc. Collaborate with engineering team, analysts, and business users to implement new ELT pipelines, data infrastructure improvements, and integration of new ER and cross IRC data sets and other data consumption assets. Partner with the Associate Director, Analytics Engineering to evaluate data stack improvements. Support other analytics tasks as needed. Required Skills and Competencies (Minimum Criteria) Curiosity to explore complex and ambiguous problems and deliver structured analytics solutions. 4+ years working in the field of data and analytics. At least 2+ years of professional experience manipulating large scale data, using both Python and SQL (nested data structure manipulation, windowing functions, query optimisation, data partitioning techniques). Strong experience with data pipeline management technologies (e.g. Airflow, dbt), dependency checking, schema design, and dimensional data modelling. Strong experience with ML model management tools, such as MLflow. 2+ years of experience with cloud based data warehouses (Snowflake, Databricks, BigQuery, Redshift, Azure). Knowledgeable and passionate about the 'modern data stack'. Strong adherence to data ops best practices, including version control (e.g., GitHub), and data testing. Independent worker with strong attention to detail & commitment to a high standard of work product. Ability to communicate technical concepts to non technical stakeholders and translate business needs into technical requirements. Desire to work in a multi cultural environment and collaborate with people from different backgrounds and experiences. Nice to Haves Familiarity with Salesforce or similar CRM technology. Experience owning dbt in a high growth organisation, including deploying capabilities such as utils, packages, tests, snapshots, and incremental tables. Experience in Snowflake and Databricks. Exposure to Microsoft BI tooling: PowerBI, Power Query and DAX/MDX scripting language. Understanding of infrastructure as code (Terraform, CloudFormation) and CI/CD pipelines for ML/AI workflows. Experience with distributed data processing frameworks such as ApacheSpark or ApacheKafka is a plus. Working Environment Standard office working environment. This role may require working remotely full or part time, and part time remote employees may be required to share workspace. Standard Responsibilities Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in the IRC London office. Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies. Benefits and Pay Range UK: Narrowing the gender gap - flexible hours (when possible), enhanced maternity/adoption leave and pay and gender sensitive security protocols. Fixed term until June2027 with the possibility of going permanent. Pay ranges: UK £54,350 - £65,800; Germany €58,000 - €62,000. Equal Opportunities & EEO Statement IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC UK welcomes applications from all candidates, including under represented groups and refugees who have the right to work in the UK. IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please note that the recruitment process will involve online screenings and interviews. For assistance, contact the IRC UK HR team.
30/05/2026
Full time
Open to candidates legally eligible to work in Germany, Greece, Poland or Italy. The Purpose of the Role The External Relations (ER) department was created in February 2020 and is comprised of 3 main but complementary functions: Private fundraising, Communications and Policy & Advocacy. The ER department is three years into a 5 year ground breaking and ambitious global strategy that will improve IRC's ability to 'punch above its weight' in private income, advocacy and brand awareness. We are seeking a skilled and versatile Data Engineer to join our dynamic analytics team, which includes data scientists and analysts. In this role, you will leverage your expertise in both analytics engineering and machine learning operations (ML Ops), as well as infrastructure design and deployment, to build, maintain, and optimize the systems and tools that support our data pipelines, machine learning workflows, and business intelligence reporting. Major Responsibilities Support the entire workflow of the ER data model: data pipeline development, ELT performance, timely loading of data sets, and maintenance of data models via the use of monitoring, testing, and automation. Collaborate with analysts, data scientists, and ER stakeholders to understand the opportunities to develop well defined, integrated, production quality, and re usable data models in SQL using dbt, ensuring data quality. Collaborate with data scientists to build and automate end to end ML pipelines, from data preparation to model deployment and monitoring, including designing, implementing, and maintaining MLflow based workflows for model tracking, versioning, and deployment. Apply software engineering practices when creating new data models to ensure data quality & standardisation across our pipelines, and ML and BI tools. Employ comprehensive testing and documentation practices. Drive clear requirements documentation and contribute to code review. Identify and execute internal process improvements, including re designing infrastructure for greater scalability and automating manual processes. Act as a technical expert to the rest of the ER analytics team to mentor analysts and improve analytics engineering as a practice across all ER analytics (query development, extending data models, software development practices, PowerBI data modelling governance, ML Ops). Contribute to continuously clarifying, simplifying, and otherwise improving the conceptual foundations of ER Analytics data models; develop and maintain conceptual data model artifacts including readme level documentation, model diagrams, prototypes, change notices, etc. Collaborate with engineering team, analysts, and business users to implement new ELT pipelines, data infrastructure improvements, and integration of new ER and cross IRC data sets and other data consumption assets. Partner with the Associate Director, Analytics Engineering to evaluate data stack improvements. Support other analytics tasks as needed. Required Skills and Competencies (Minimum Criteria) Curiosity to explore complex and ambiguous problems and deliver structured analytics solutions. 4+ years working in the field of data and analytics. At least 2+ years of professional experience manipulating large scale data, using both Python and SQL (nested data structure manipulation, windowing functions, query optimisation, data partitioning techniques). Strong experience with data pipeline management technologies (e.g. Airflow, dbt), dependency checking, schema design, and dimensional data modelling. Strong experience with ML model management tools, such as MLflow. 2+ years of experience with cloud based data warehouses (Snowflake, Databricks, BigQuery, Redshift, Azure). Knowledgeable and passionate about the 'modern data stack'. Strong adherence to data ops best practices, including version control (e.g., GitHub), and data testing. Independent worker with strong attention to detail & commitment to a high standard of work product. Ability to communicate technical concepts to non technical stakeholders and translate business needs into technical requirements. Desire to work in a multi cultural environment and collaborate with people from different backgrounds and experiences. Nice to Haves Familiarity with Salesforce or similar CRM technology. Experience owning dbt in a high growth organisation, including deploying capabilities such as utils, packages, tests, snapshots, and incremental tables. Experience in Snowflake and Databricks. Exposure to Microsoft BI tooling: PowerBI, Power Query and DAX/MDX scripting language. Understanding of infrastructure as code (Terraform, CloudFormation) and CI/CD pipelines for ML/AI workflows. Experience with distributed data processing frameworks such as ApacheSpark or ApacheKafka is a plus. Working Environment Standard office working environment. This role may require working remotely full or part time, and part time remote employees may be required to share workspace. Standard Responsibilities Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in the IRC London office. Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies. Benefits and Pay Range UK: Narrowing the gender gap - flexible hours (when possible), enhanced maternity/adoption leave and pay and gender sensitive security protocols. Fixed term until June2027 with the possibility of going permanent. Pay ranges: UK £54,350 - £65,800; Germany €58,000 - €62,000. Equal Opportunities & EEO Statement IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC UK welcomes applications from all candidates, including under represented groups and refugees who have the right to work in the UK. IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please note that the recruitment process will involve online screenings and interviews. For assistance, contact the IRC UK HR team.
ICON
HR Technology Lead
ICON Reading, Berkshire
HR Technology Lead - Must have HR and Workday experience - UK or Ireland ICON plc is a world leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience. What You Will Do You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes. Workday HRIS Operations & Governance Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases Provide decisioning and risk management for high impact issues affecting hiring, pay or executive populations Oversee HRIS backlog prioritisation and recurring refinement forums Ensure documentation and governance controls are in place Functional Team Leadership & Configuration Direction Provide day to day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction Support the team in assessing requirements, options and impacts before configuration changes are made Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production) Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment Supplier, Contract & SOW Management Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign Liaise with Procurement and Legal to ensure commercial and contractual compliance Maintain oversight of active AMS and project SOWs Release Management Release impact assessment Change gating/evidence Deployment coordination Post release stabilization Annual Process Governance & Traceability Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events) Workday security/data reviews & access governance Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied. Facilitating weekly team and quarterly SLT governance forums. Your Profile You will have solid human resources experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience. Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. Strong strategic thinking skills with a proven ability to align technology with business goals. Excellent communication and leadership abilities, with experience managing teams and cross functional projects. A commitment to continuous improvement, innovation, and delivering a high quality employee experience through technology. Willingness to travel as required (approximately 5%) What ICON can offer you Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well being and work life balance opportunities for you and your family. Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24 hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well being. Life assurance Flexible country specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Equal Employment Opportunity Statement At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable Accommodation for Applicants If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process or to perform the essential functions of the position, please let us know.
30/05/2026
Full time
HR Technology Lead - Must have HR and Workday experience - UK or Ireland ICON plc is a world leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience. What You Will Do You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes. Workday HRIS Operations & Governance Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases Provide decisioning and risk management for high impact issues affecting hiring, pay or executive populations Oversee HRIS backlog prioritisation and recurring refinement forums Ensure documentation and governance controls are in place Functional Team Leadership & Configuration Direction Provide day to day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction Support the team in assessing requirements, options and impacts before configuration changes are made Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production) Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment Supplier, Contract & SOW Management Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign Liaise with Procurement and Legal to ensure commercial and contractual compliance Maintain oversight of active AMS and project SOWs Release Management Release impact assessment Change gating/evidence Deployment coordination Post release stabilization Annual Process Governance & Traceability Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events) Workday security/data reviews & access governance Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied. Facilitating weekly team and quarterly SLT governance forums. Your Profile You will have solid human resources experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience. Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. Strong strategic thinking skills with a proven ability to align technology with business goals. Excellent communication and leadership abilities, with experience managing teams and cross functional projects. A commitment to continuous improvement, innovation, and delivering a high quality employee experience through technology. Willingness to travel as required (approximately 5%) What ICON can offer you Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well being and work life balance opportunities for you and your family. Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24 hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well being. Life assurance Flexible country specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Equal Employment Opportunity Statement At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable Accommodation for Applicants If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process or to perform the essential functions of the position, please let us know.
London Stock Exchange Group
External Workforce - Business Analyst (FTC)
London Stock Exchange Group
Purpose of the Role Business Analyst / Process Subject Matter Expert role to support the management of our external workforce in line with the LSEG External Workforce Policy (July2025). The role works closely with stakeholder groups to understand current processes and define an end to end external worker management process. The role will define and implement change management activities for people, process, and system implementation; develop standard operating procedures and controls; and own and support the adoption of the Vendor Management System to deliver business requirements and product strategy. Collaboration with Hiring Managers, Procurement, Engineering, and Colleague Services teams is essential to deliver an efficient, optimised process for the full lifecycle of LSEG's external workforce. 1 year fixed term contract. Responsibilities Actively collaborate with external workforce leadership teams to define and manage the processes for onboarding, managing, and exiting all external workers, ensuring compliance with the External Workforce Policy and implementing identified controls to drive efficiencies. Support BAU operations teams by defining and monitoring required service levels and quality, and driving better experiences at LSEG. Build and maintain strong relationships with BAU operations teams and vendors to support day to day activity and overall strategy. Participate in workshops with stakeholders to define external workforce processes and associated controls. Translate target state processes into detailed requirements and work with vendor and LSEG engineering teams to implement the Vendor Management System and controls. Drive solutions to overcome challenges, issues, and barriers related to the management of our external workforce. Support user training by building training content and delivery. Support testing teams with required context and build end to end test cases and execution. Build a lasting and productive relationship with the MSP vendor to support issue resolution and drive service quality. Qualifications Proven success as a Business Analyst / Process SME within external workforce management process areas, with the ability to review, analyse and recommend next steps using service level data. Ability to identify customer needs and uncover opportunities to improve customer experience. Strong stakeholder management with the ability to influence at a cross functional level. Confidence to work in a dynamic and fast paced environment. Ability to work independently with strong problem solving skills. Proactive and positive approach to enhancing customer satisfaction. Analytical mindset to utilise data and simplify complex problems. Working knowledge of leading Vendor Management Systems (e.g., SAP Fieldglass, Workday VNDLY). Advantages: knowledge of Workday HCM system. Strong written and spoken English skills required. Equal Opportunities We are a proud equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We will accommodate religious practices and disabilities reasonably and in accordance with applicable law.
30/05/2026
Full time
Purpose of the Role Business Analyst / Process Subject Matter Expert role to support the management of our external workforce in line with the LSEG External Workforce Policy (July2025). The role works closely with stakeholder groups to understand current processes and define an end to end external worker management process. The role will define and implement change management activities for people, process, and system implementation; develop standard operating procedures and controls; and own and support the adoption of the Vendor Management System to deliver business requirements and product strategy. Collaboration with Hiring Managers, Procurement, Engineering, and Colleague Services teams is essential to deliver an efficient, optimised process for the full lifecycle of LSEG's external workforce. 1 year fixed term contract. Responsibilities Actively collaborate with external workforce leadership teams to define and manage the processes for onboarding, managing, and exiting all external workers, ensuring compliance with the External Workforce Policy and implementing identified controls to drive efficiencies. Support BAU operations teams by defining and monitoring required service levels and quality, and driving better experiences at LSEG. Build and maintain strong relationships with BAU operations teams and vendors to support day to day activity and overall strategy. Participate in workshops with stakeholders to define external workforce processes and associated controls. Translate target state processes into detailed requirements and work with vendor and LSEG engineering teams to implement the Vendor Management System and controls. Drive solutions to overcome challenges, issues, and barriers related to the management of our external workforce. Support user training by building training content and delivery. Support testing teams with required context and build end to end test cases and execution. Build a lasting and productive relationship with the MSP vendor to support issue resolution and drive service quality. Qualifications Proven success as a Business Analyst / Process SME within external workforce management process areas, with the ability to review, analyse and recommend next steps using service level data. Ability to identify customer needs and uncover opportunities to improve customer experience. Strong stakeholder management with the ability to influence at a cross functional level. Confidence to work in a dynamic and fast paced environment. Ability to work independently with strong problem solving skills. Proactive and positive approach to enhancing customer satisfaction. Analytical mindset to utilise data and simplify complex problems. Working knowledge of leading Vendor Management Systems (e.g., SAP Fieldglass, Workday VNDLY). Advantages: knowledge of Workday HCM system. Strong written and spoken English skills required. Equal Opportunities We are a proud equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We will accommodate religious practices and disabilities reasonably and in accordance with applicable law.
Senior Data Analyst
USS Investment Management Limited
# Senior Data Analyst# USSApply Now! Senior Data Analyst Business Area: HR Place of Work: Liverpool Contract Type: Fixed Term Contract When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model. About the role In your role as Senior Data Analyst, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to support the successful delivery of the HRIS system transformation programme. Working across HR, Technology and Data Governance workstreams, the role will lead analytical activity to ensure high quality data modelling, data frameworks, data validation and data migration processes are delivered. This role is critical to aligning the HRIS replacement with the wider organisational Data Governance programme, supporting the development of a robust and future ready HR data landscape. What you will be doing As a trusted part of the HR team you will be responsible for: Data Analysis & Requirements Analyse the current data landscape, mapping data sources, transformations and uses of data across the lifecycle. Translate business requirements, complex business processes and disparate data silos into data specifications, representing the data needs of the HR team and the downstream consumers of data. Partner with Data Governance leads to define data ownership, stewardship and quality rules. Support RFP processes, assessing prospective vendors based upon USS's data needs. Support the creation and maintenance of data dictionaries, business glossaries and metadata standards. Partner with the Data Architect to support the development of conceptual, logical and physical data models for HR data domains to support HRIS design and integration. Undertake all data activities in accordance with the requirements of the internal data governance and information security frameworks, and USS's regulatory obligations. Data Quality, Validation & Controls Lead the development of data validation rules and quality checkpoints across all HR data sets. Conduct data profiling, data audits and integrity checks to identify risks, gaps and anomalies. Recommend remediation actions to improve data accuracy, consistency, and completeness. Support identification and documentation of critical data elements and associated quality thresholds. Data Migration (HRIS Replacement Programme) Work closely with HRIS vendors, Head of HR Operations & Transformation and technology teams to design and execute data migration plans. Define transformation rules and mapping specifications from legacy HR systems to new technologies. Support migration testing cycles (SIT, UAT, parallel runs), including reconciliation of migrated data. Ensure data migration activity aligns with the AS IS data landscape and target state design. Collaboration & Stakeholder Engagement Work across HR, Technology, Programme Management, and Data Oversight to ensure cohesive data approaches. Translate complex data concepts into clear, business friendly insights and documentation. Support workshops on data structures, data ownership, definitions, and requirements. Provide subject matter expertise to HR workstreams including HR Ops, Payroll, Reward, Resourcing, Learning and HRBP functions. Reporting & Insight Enablement Contribute to the development of scalable, accurate data structures enabling future HR reporting and analytics. Ensure HRIS design and data models support strategic reporting needs (e.g., workforce, payroll, reward, talent, EDI). Support transitioning reporting logic from legacy tools (e.g., iTrent, Focuss, OMNI, SharePoint, Excel/PowerBI). About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Experience working as a Senior Data Analyst, with an excellent understanding of HR data, best practices and regulatory requirements. Operated in a similar role on HRIS system transformation programmes. Knowledge of data modelling practices, including conceptual and logical model creation. Proven experience in data migration for large scale HR or ERP systems. Strong analytical, problem solving and data validation skills. Familiarity with data governance principles (data ownership, stewardship, data quality). Ability to produce clear documentation and communicate complex concepts with non technical stakeholders. Proficiency with analytical and data tools (e.g., SQL, Excel, PowerBI). An understanding of modern data warehouses, data lakes and data lakehouses would be beneficial. Why join us? At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we will reward you Great starting salary Generous annual leave package Access to a high quality pension scheme provided through Universities Superannuation Scheme Supportive people policies (including enhanced occupational sickness pay and family friendly pay) Financial contributions towards your personal development to help you maintain your physical and mental wellbeing Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership Learning and development opportunities to develop your skills, knowledge and talent Employee Volunteer Day's to support the communities where you work and live Cycle to Work Scheme Our culture and values Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them 'front and centre' of what we do. This is embedded through our values: Integrity Collaboration Excellence About us Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and other higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for almost 577,000 members and their families. We are one of the largest private defined benefit pension schemes in the UK, with total assets of around £76.8bn (at 31 March 2025). To find out more, please visit USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting .
30/05/2026
Full time
# Senior Data Analyst# USSApply Now! Senior Data Analyst Business Area: HR Place of Work: Liverpool Contract Type: Fixed Term Contract When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model. About the role In your role as Senior Data Analyst, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to support the successful delivery of the HRIS system transformation programme. Working across HR, Technology and Data Governance workstreams, the role will lead analytical activity to ensure high quality data modelling, data frameworks, data validation and data migration processes are delivered. This role is critical to aligning the HRIS replacement with the wider organisational Data Governance programme, supporting the development of a robust and future ready HR data landscape. What you will be doing As a trusted part of the HR team you will be responsible for: Data Analysis & Requirements Analyse the current data landscape, mapping data sources, transformations and uses of data across the lifecycle. Translate business requirements, complex business processes and disparate data silos into data specifications, representing the data needs of the HR team and the downstream consumers of data. Partner with Data Governance leads to define data ownership, stewardship and quality rules. Support RFP processes, assessing prospective vendors based upon USS's data needs. Support the creation and maintenance of data dictionaries, business glossaries and metadata standards. Partner with the Data Architect to support the development of conceptual, logical and physical data models for HR data domains to support HRIS design and integration. Undertake all data activities in accordance with the requirements of the internal data governance and information security frameworks, and USS's regulatory obligations. Data Quality, Validation & Controls Lead the development of data validation rules and quality checkpoints across all HR data sets. Conduct data profiling, data audits and integrity checks to identify risks, gaps and anomalies. Recommend remediation actions to improve data accuracy, consistency, and completeness. Support identification and documentation of critical data elements and associated quality thresholds. Data Migration (HRIS Replacement Programme) Work closely with HRIS vendors, Head of HR Operations & Transformation and technology teams to design and execute data migration plans. Define transformation rules and mapping specifications from legacy HR systems to new technologies. Support migration testing cycles (SIT, UAT, parallel runs), including reconciliation of migrated data. Ensure data migration activity aligns with the AS IS data landscape and target state design. Collaboration & Stakeholder Engagement Work across HR, Technology, Programme Management, and Data Oversight to ensure cohesive data approaches. Translate complex data concepts into clear, business friendly insights and documentation. Support workshops on data structures, data ownership, definitions, and requirements. Provide subject matter expertise to HR workstreams including HR Ops, Payroll, Reward, Resourcing, Learning and HRBP functions. Reporting & Insight Enablement Contribute to the development of scalable, accurate data structures enabling future HR reporting and analytics. Ensure HRIS design and data models support strategic reporting needs (e.g., workforce, payroll, reward, talent, EDI). Support transitioning reporting logic from legacy tools (e.g., iTrent, Focuss, OMNI, SharePoint, Excel/PowerBI). About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Experience working as a Senior Data Analyst, with an excellent understanding of HR data, best practices and regulatory requirements. Operated in a similar role on HRIS system transformation programmes. Knowledge of data modelling practices, including conceptual and logical model creation. Proven experience in data migration for large scale HR or ERP systems. Strong analytical, problem solving and data validation skills. Familiarity with data governance principles (data ownership, stewardship, data quality). Ability to produce clear documentation and communicate complex concepts with non technical stakeholders. Proficiency with analytical and data tools (e.g., SQL, Excel, PowerBI). An understanding of modern data warehouses, data lakes and data lakehouses would be beneficial. Why join us? At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we will reward you Great starting salary Generous annual leave package Access to a high quality pension scheme provided through Universities Superannuation Scheme Supportive people policies (including enhanced occupational sickness pay and family friendly pay) Financial contributions towards your personal development to help you maintain your physical and mental wellbeing Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership Learning and development opportunities to develop your skills, knowledge and talent Employee Volunteer Day's to support the communities where you work and live Cycle to Work Scheme Our culture and values Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them 'front and centre' of what we do. This is embedded through our values: Integrity Collaboration Excellence About us Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and other higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for almost 577,000 members and their families. We are one of the largest private defined benefit pension schemes in the UK, with total assets of around £76.8bn (at 31 March 2025). To find out more, please visit USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting .
Data Security Manager
Interphamconsulting Luton, Bedfordshire
Interpham Consulting is looking to hire a highly motivated, customer-obsessed professional to providehands-on support to the Data-Center Infrastructure of its clients. As a DSM, you will be tasked with running day-to-day data center security operations,supporting and executing security projects and programs, as well as assuring auditcompliance while ensuring strict policies and procedures are conformed to. Responsibilities Direct and manage contract guard force to run daily data center operations. Handle site security incidents, escalations, or any other security related issues. Provide after-hours on-call management support and participate in emergent,large scale event response when needed. Participate in re-occurring data centre security audits and reviews. Executes established compliance processes with clients' policies, standards,guidelines, and relevant legal and regulatory requirements. Provides input on, and may develop security methodologies, policies, and procedures. Write reports and communicate with management on the status of physical security operations. Oversee new security construction or retrofit projects. Manage the security P&L for assigned site(s), assist management with financial analysisand contribute to financial decisions for security requirements. Collaborate with other teams to protect clients Data Centre personnel, information, and assets. We encourage candidates from all backgrounds to apply as we focus on talented people whoare motivated to learn and be successful in our growing industry. The successful applicantwill work closely with and support our Network consultants while working with our ITSecurity analyst to ensure data security trainings are duly carried out for employees. Key job responsibilities Ability to walk a facility and observe security gaps in physical barriers, security officer procedure,policies, surveillance equipment, and alarm points Drive campaigns to reduce nuisance alarms. Experience with workflow ticketing and extraction of performance metrics Investigate accidents, thefts, disturbances, discrepancies. Oversee physical security sub contractors that provide guards,electronic security systems, door construction, door repair, fencing, and access controls Distill overarching security strategy into daily tactics to reach management goals. Oversee security construction projects Teach others the proper security processes and methods Sponsorship This role offers sponsorship visa, so applicants from outside the UK are welcome to apply as well. Kindly send your CV to:
30/05/2026
Full time
Interpham Consulting is looking to hire a highly motivated, customer-obsessed professional to providehands-on support to the Data-Center Infrastructure of its clients. As a DSM, you will be tasked with running day-to-day data center security operations,supporting and executing security projects and programs, as well as assuring auditcompliance while ensuring strict policies and procedures are conformed to. Responsibilities Direct and manage contract guard force to run daily data center operations. Handle site security incidents, escalations, or any other security related issues. Provide after-hours on-call management support and participate in emergent,large scale event response when needed. Participate in re-occurring data centre security audits and reviews. Executes established compliance processes with clients' policies, standards,guidelines, and relevant legal and regulatory requirements. Provides input on, and may develop security methodologies, policies, and procedures. Write reports and communicate with management on the status of physical security operations. Oversee new security construction or retrofit projects. Manage the security P&L for assigned site(s), assist management with financial analysisand contribute to financial decisions for security requirements. Collaborate with other teams to protect clients Data Centre personnel, information, and assets. We encourage candidates from all backgrounds to apply as we focus on talented people whoare motivated to learn and be successful in our growing industry. The successful applicantwill work closely with and support our Network consultants while working with our ITSecurity analyst to ensure data security trainings are duly carried out for employees. Key job responsibilities Ability to walk a facility and observe security gaps in physical barriers, security officer procedure,policies, surveillance equipment, and alarm points Drive campaigns to reduce nuisance alarms. Experience with workflow ticketing and extraction of performance metrics Investigate accidents, thefts, disturbances, discrepancies. Oversee physical security sub contractors that provide guards,electronic security systems, door construction, door repair, fencing, and access controls Distill overarching security strategy into daily tactics to reach management goals. Oversee security construction projects Teach others the proper security processes and methods Sponsorship This role offers sponsorship visa, so applicants from outside the UK are welcome to apply as well. Kindly send your CV to:
AstraZeneca
IT Business Analyst
AstraZeneca Macclesfield, Cheshire
Are you ready to turn complex operational challenges into clear, high value solutions that accelerate how we deliver life changing medicines? Do you thrive at the intersection of discovery and delivery-shaping ideas into production solutions that improve quality, safety and productivity? You will be part of the Operations IT team and partner with the IT Site Lead in Macclesfield, taking responsibility to develop high quality cases, detailed process designs and ensuring that proposed solutions meet established AstraZeneca quality and compliance standards. This role combines IT Business Analysis and Project Management skills to drive IT workstreams of transformation programmes in the manufacturing IT space. You will work closely with senior business partners, IT collaborators, and regional partners to develop arguments & assist in business process design. This role defines benefits cases and critical metrics, governs scope, risk, budget, and compliance (GxP, privacy, ethical AI), and drives collaborator engagement and change adoption. It ensures measurable outcomes via focused planning & visible reporting. This is a place to take ownership-where you are trusted to explore, challenge assumptions and apply AI and digital tools to drive measurable outcomes. Do you thrive on orchestrating diverse customers, navigating complexity and converting insight into enterprise level impact? Accountabilities Business Needs Identification: Assess and define operational needs and improvement opportunities, proactively scanning for capability gaps and benchmarking internally and externally to propose high value solutions aligned to strategic goals. Business Analysis Planning: Select and tailor the analysis approach to fit complexity, risk and dependencies; plan and manage your work and that of others to meet achievements; be accountable for the quality and performance of all analytical outputs. Stakeholder Analysis and Change: Map collaborators across functions and geographies, build trusted relationships, and contribute to targeted communications and change plans that drive adoption and benefits realisation. Business Case Definition: Build robust arguments with clear return on investment, options analysis and benefits tracking, enabling informed investment decisions and balanced value. Value Cases & Benefits Realisation: Develop and shape cases including return on investment, productivity uplift, quality/safety improvements, and benefits that meet agreed business outcomes. Change & Adoption: Optimally engage collaborators and share knowledge with delivery teams. Support communication plans and organisational change for projects, including AI literacy. Solution Evaluation: Evaluate solution options and vendor proposals, assess business readiness and risk, and recommend the best value path that balances speed, cost and outcomes. Risk/Issue/Dependency Management: Maintain RAID logs; quantify impact, drive mitigations. Handle dependencies across various workstreams to protect timelines. Budget & Financials: Create and handle budgets, forecasts, and actuals to keep project within budget. Essential Skills/Experience Technical expertise within the Manufacturing domain, expertise across enterprise systems such as SAP (ECC/S/4HANA), manufacturing systems (PAS X, PI Historian, Track SYS) Proven Business Analysis and Project Management delivery in fast paced environments, including AI/automation initiatives; adept at navigating sophisticated integrated systems & data platforms Domain Expertise: Experience working within a regulated industry Business Analysis & PM Delivery: End to end change delivery Collaborator Engagement: Map collaborators, run clear comms and status reporting for execs and teams, surface AI risks/performance/benefits, and facilitate decisions. Strong engagement, communication and partner management skills, including excellent presentation and influencing skills Experience in working on a digital transformation programme Demonstrated experience of virtual collaboration to lead, craft and develop innovative solutions Experience of mentoring, coaching or developing others Experience of liaising with and handling third party suppliers/vendors Ability to challenge, negotiate and influence at all levels Desirable Skills/Experience A keen interest in AI and Machine Learning A good understanding of Industry 4.0 technologies Degree in relevant subject area or formal certification in business analysis practice (or equivalent experience) Lean SIGMA training Practical usage of Agile Methodology Experience of working in a global organisation with complex/geographical context Pharmaceutical business awareness/business domain knowledge Cross industry business awareness/business domain knowledge Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
30/05/2026
Full time
Are you ready to turn complex operational challenges into clear, high value solutions that accelerate how we deliver life changing medicines? Do you thrive at the intersection of discovery and delivery-shaping ideas into production solutions that improve quality, safety and productivity? You will be part of the Operations IT team and partner with the IT Site Lead in Macclesfield, taking responsibility to develop high quality cases, detailed process designs and ensuring that proposed solutions meet established AstraZeneca quality and compliance standards. This role combines IT Business Analysis and Project Management skills to drive IT workstreams of transformation programmes in the manufacturing IT space. You will work closely with senior business partners, IT collaborators, and regional partners to develop arguments & assist in business process design. This role defines benefits cases and critical metrics, governs scope, risk, budget, and compliance (GxP, privacy, ethical AI), and drives collaborator engagement and change adoption. It ensures measurable outcomes via focused planning & visible reporting. This is a place to take ownership-where you are trusted to explore, challenge assumptions and apply AI and digital tools to drive measurable outcomes. Do you thrive on orchestrating diverse customers, navigating complexity and converting insight into enterprise level impact? Accountabilities Business Needs Identification: Assess and define operational needs and improvement opportunities, proactively scanning for capability gaps and benchmarking internally and externally to propose high value solutions aligned to strategic goals. Business Analysis Planning: Select and tailor the analysis approach to fit complexity, risk and dependencies; plan and manage your work and that of others to meet achievements; be accountable for the quality and performance of all analytical outputs. Stakeholder Analysis and Change: Map collaborators across functions and geographies, build trusted relationships, and contribute to targeted communications and change plans that drive adoption and benefits realisation. Business Case Definition: Build robust arguments with clear return on investment, options analysis and benefits tracking, enabling informed investment decisions and balanced value. Value Cases & Benefits Realisation: Develop and shape cases including return on investment, productivity uplift, quality/safety improvements, and benefits that meet agreed business outcomes. Change & Adoption: Optimally engage collaborators and share knowledge with delivery teams. Support communication plans and organisational change for projects, including AI literacy. Solution Evaluation: Evaluate solution options and vendor proposals, assess business readiness and risk, and recommend the best value path that balances speed, cost and outcomes. Risk/Issue/Dependency Management: Maintain RAID logs; quantify impact, drive mitigations. Handle dependencies across various workstreams to protect timelines. Budget & Financials: Create and handle budgets, forecasts, and actuals to keep project within budget. Essential Skills/Experience Technical expertise within the Manufacturing domain, expertise across enterprise systems such as SAP (ECC/S/4HANA), manufacturing systems (PAS X, PI Historian, Track SYS) Proven Business Analysis and Project Management delivery in fast paced environments, including AI/automation initiatives; adept at navigating sophisticated integrated systems & data platforms Domain Expertise: Experience working within a regulated industry Business Analysis & PM Delivery: End to end change delivery Collaborator Engagement: Map collaborators, run clear comms and status reporting for execs and teams, surface AI risks/performance/benefits, and facilitate decisions. Strong engagement, communication and partner management skills, including excellent presentation and influencing skills Experience in working on a digital transformation programme Demonstrated experience of virtual collaboration to lead, craft and develop innovative solutions Experience of mentoring, coaching or developing others Experience of liaising with and handling third party suppliers/vendors Ability to challenge, negotiate and influence at all levels Desirable Skills/Experience A keen interest in AI and Machine Learning A good understanding of Industry 4.0 technologies Degree in relevant subject area or formal certification in business analysis practice (or equivalent experience) Lean SIGMA training Practical usage of Agile Methodology Experience of working in a global organisation with complex/geographical context Pharmaceutical business awareness/business domain knowledge Cross industry business awareness/business domain knowledge Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
Senior Systems Engineer, GXP Systems
Dormont Manufacturing Co Oxford, Oxfordshire
The Role Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. Moderna is establishing a leading research, development, and manufacturing facility at Harwell to support onshore mRNA vaccine production for respiratory diseases in the UK. This long term investment will create skilled jobs and strengthen collaboration with academic, NHS, and government partners. We welcome experts ready to help expand access to life saving vaccines. This role sits at the intersection of digital, automation, and quality, driving the design and evolution of advanced laboratory instrumentation ecosystems. You will shape how benchtop and enterprise systems connect into a unified, intelligent digital lab environment. Working within the Digital Quality team, you will combine hands on engineering expertise with strategic thinking to enable scalable, compliant, and future ready laboratory operations. Here's What You'll Do Design, deploy, and manage a growing portfolio of benchtop instrumentation and enterprise laboratory systems supporting Quality Control laboratories, ensuring seamless integration with connected digital platforms. Own the full product lifecycle management of instrumentation software and systems, including validation, optimization, integration, support, maintenance, and version upgrades across platforms such as Thermo Omnic FTIR, HIAC Particle Counter, TOC, Thermo QuantStudio/3730, RAMAN TruScan, Chromeleon CDS, LogiLab SDMS and CFR Gateway, SoftMax Pro, MODA, and Labvantage LIMS/LES. Collaborate closely with internal and external business analysts, automation and software engineers, and the TCoE to deliver robust and scalable digital lab solutions. Translate complex system, equipment, and data integration requirements from Digital and Business teams into effective and compliant digital lab system implementations. Lead and support change control and regulatory documentation, including living documents, SOPs, work instructions, and knowledge base materials to ensure inspection readiness and compliance. Partner with digital stakeholders to validate and integrate systems into connected instrument pipelines, enabling future robotics, automation, and AI-driven capabilities across the laboratory landscape. Actively foster innovation by challenging existing processes and leveraging emerging technologies, including opportunities to integrate Generative AI and advanced digital solutions into laboratory workflows. Apply an operational excellence mindset to identify, design, and implement process improvements that enhance system performance, user experience, and business efficiency. Ensure GMP compliance is embedded in the design, delivery, and lifecycle management of all systems. Maintain a constant state of inspection readiness through strict adherence to internal quality policies, procedures, and training requirements. Serve as a digital quality subject matter expert during internal and external audits for the assigned system portfolio. Operate as a hands on individual contributor within a fast paced environment, defining new processes where none exist and collaborating effectively with expert peers. Maintain an on site presence in Harwell, with potential travel between regional sites as required. Take on additional responsibilities as needed to support evolving business and technical priorities. The key Moderna Mindsets you'll need to succeed in the role We digitize everywhere possible using the power of code to maximize our impact on patients. We act with dynamic range, driving strategy and execution at the same time at every step. Here's What You'll Need (Minimum Qualifications) Bachelor's degree or equivalent in science, engineering or computer science 5 to 7+ years' experience designing, implementing, and managing life sciences enterprise systems (CDS, SDMS, LIMS, ELN, LES) in a biopharmaceutical GMP environment Direct experience with automation solutions such as Hamilton Venus preferred Experience with GAMP and GxP compliance regulations Experience in laboratory systems including data integrity regulations, instrument integration and laboratory digital workflow optimization Experience working with digital systems hosted in cloud and understanding of connectivity between on prem systems and SAAS/Cloud. Here's What You'll Bring to the Table (Preferred Qualifications) Creative/innovative/problem solver that actively drives progress Ability to work independently and make sound and timely decisions to achieve expected results Strong understanding of core laboratory systems, related processes, and quality management workflows Strong interpersonal skills with the ability to build successful professional working relationships Ability to participate on multiple concurrent projects in a fast paced environment. Ability to effectively collaborate in a dynamic, cross functional matrix environment. A desire to make an impact as part of a high growth, transformational company that is Bold, Relentless, Curious, and Collaborative. Pay & Benefits At Moderna, we believe that when you feel your best, you can do your best work. That's why our global benefits and well being resources are designed to support you-at work, at home, and everywhere in between. Best in class healthcare, plus voluntary benefit programs to support your unique needs A holistic approach to well being with access to fitness, mindfulness, and mental health support Family building benefits, including fertility, adoption, and surrogacy support Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year end shutdown Savings and investments to help you plan for the future Location specific perks and extras The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. As we build our company, we have always believed an in person culture is critical to our success. Moderna champions the significant benefits of in office collaboration by embracing a 70/30 work model. This 70% in office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit to learn more about our current opportunities. Moderna is a smoke free, alcohol free, and drug free work environment. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is committed to equal opportunity in employment and non discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .
30/05/2026
Full time
The Role Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. Moderna is establishing a leading research, development, and manufacturing facility at Harwell to support onshore mRNA vaccine production for respiratory diseases in the UK. This long term investment will create skilled jobs and strengthen collaboration with academic, NHS, and government partners. We welcome experts ready to help expand access to life saving vaccines. This role sits at the intersection of digital, automation, and quality, driving the design and evolution of advanced laboratory instrumentation ecosystems. You will shape how benchtop and enterprise systems connect into a unified, intelligent digital lab environment. Working within the Digital Quality team, you will combine hands on engineering expertise with strategic thinking to enable scalable, compliant, and future ready laboratory operations. Here's What You'll Do Design, deploy, and manage a growing portfolio of benchtop instrumentation and enterprise laboratory systems supporting Quality Control laboratories, ensuring seamless integration with connected digital platforms. Own the full product lifecycle management of instrumentation software and systems, including validation, optimization, integration, support, maintenance, and version upgrades across platforms such as Thermo Omnic FTIR, HIAC Particle Counter, TOC, Thermo QuantStudio/3730, RAMAN TruScan, Chromeleon CDS, LogiLab SDMS and CFR Gateway, SoftMax Pro, MODA, and Labvantage LIMS/LES. Collaborate closely with internal and external business analysts, automation and software engineers, and the TCoE to deliver robust and scalable digital lab solutions. Translate complex system, equipment, and data integration requirements from Digital and Business teams into effective and compliant digital lab system implementations. Lead and support change control and regulatory documentation, including living documents, SOPs, work instructions, and knowledge base materials to ensure inspection readiness and compliance. Partner with digital stakeholders to validate and integrate systems into connected instrument pipelines, enabling future robotics, automation, and AI-driven capabilities across the laboratory landscape. Actively foster innovation by challenging existing processes and leveraging emerging technologies, including opportunities to integrate Generative AI and advanced digital solutions into laboratory workflows. Apply an operational excellence mindset to identify, design, and implement process improvements that enhance system performance, user experience, and business efficiency. Ensure GMP compliance is embedded in the design, delivery, and lifecycle management of all systems. Maintain a constant state of inspection readiness through strict adherence to internal quality policies, procedures, and training requirements. Serve as a digital quality subject matter expert during internal and external audits for the assigned system portfolio. Operate as a hands on individual contributor within a fast paced environment, defining new processes where none exist and collaborating effectively with expert peers. Maintain an on site presence in Harwell, with potential travel between regional sites as required. Take on additional responsibilities as needed to support evolving business and technical priorities. The key Moderna Mindsets you'll need to succeed in the role We digitize everywhere possible using the power of code to maximize our impact on patients. We act with dynamic range, driving strategy and execution at the same time at every step. Here's What You'll Need (Minimum Qualifications) Bachelor's degree or equivalent in science, engineering or computer science 5 to 7+ years' experience designing, implementing, and managing life sciences enterprise systems (CDS, SDMS, LIMS, ELN, LES) in a biopharmaceutical GMP environment Direct experience with automation solutions such as Hamilton Venus preferred Experience with GAMP and GxP compliance regulations Experience in laboratory systems including data integrity regulations, instrument integration and laboratory digital workflow optimization Experience working with digital systems hosted in cloud and understanding of connectivity between on prem systems and SAAS/Cloud. Here's What You'll Bring to the Table (Preferred Qualifications) Creative/innovative/problem solver that actively drives progress Ability to work independently and make sound and timely decisions to achieve expected results Strong understanding of core laboratory systems, related processes, and quality management workflows Strong interpersonal skills with the ability to build successful professional working relationships Ability to participate on multiple concurrent projects in a fast paced environment. Ability to effectively collaborate in a dynamic, cross functional matrix environment. A desire to make an impact as part of a high growth, transformational company that is Bold, Relentless, Curious, and Collaborative. Pay & Benefits At Moderna, we believe that when you feel your best, you can do your best work. That's why our global benefits and well being resources are designed to support you-at work, at home, and everywhere in between. Best in class healthcare, plus voluntary benefit programs to support your unique needs A holistic approach to well being with access to fitness, mindfulness, and mental health support Family building benefits, including fertility, adoption, and surrogacy support Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year end shutdown Savings and investments to help you plan for the future Location specific perks and extras The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. As we build our company, we have always believed an in person culture is critical to our success. Moderna champions the significant benefits of in office collaboration by embracing a 70/30 work model. This 70% in office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit to learn more about our current opportunities. Moderna is a smoke free, alcohol free, and drug free work environment. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is committed to equal opportunity in employment and non discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .
Network Engineer - Operations Reliability
Genesys
Network Engineer - Operations ReliabilityApplylocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR111070Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.As an Operations Reliability Engineer with a specialization in Network Operations, you will play a supporting role in maintaining the reliability, stability, and performance of enterprise network services while contributing to the broader reliability operations function. You will support incident detection, troubleshooting, and remediation across multiple infrastructure domains, with a focus on LAN/WAN, SD-WAN, wireless, VPN, cloud connectivity, and site connectivity.In addition to your network expertise, you will assist in improving monitoring accuracy, reducing alert noise, and enhancing the quality of operational data used across observability and AIOps platforms. You will participate in automation and AI-readiness efforts by documenting repeated issues, validating automated workflows, and providing operational insights that support engineered fixes and emerging self-healing capabilities.This role blends incident management with event correlation, automated remediation validation, and the application of network-specific knowledge to improve stability and reduce operational noise. You will collaborate across IT to support detection accuracy and contribute to long-term automation, observability, and AI-driven reliability initiatives supporting our global workforce.# Responsibilities: General Reliability Operations Resolve network and infrastructure incidents through hands-on troubleshooting and remediation, escalating complex or non-standard issues when needed to senior analysts or engineering teams. Monitor observability, AIOps, and event management platforms to identify anomalies, performance issues, and emerging incidents using established operational processes and procedures. Perform incident triage and correlation to determine probable cause and appropriate routing for deeper investigation. Validate automated remediation workflows and assist in identifying repeated manual tasks that could be automated. Participate in early-stage automation and AI-readiness activities by documenting remediation steps, key patterns, and operational edge cases to support engineering initiatives. Reduce alert noise by providing recommendations for adjustments to thresholds, suppression logic, or detection rules. Support post-incident reviews by providing relevant data, event timelines, and insights related to network behavior. Collaborate with Cloud, Network, IAM, Messaging, and ServiceNow teams to support incident resolution and improve operational processes. Assist with patching and vulnerability-remediation workflows by troubleshooting failures, validating remediation outcomes and providing manual patching or remediation when automation isn't available. Ensure accuracy of event data, alerts, and service mappings to support strong correlation within monitoring and CMDB systems. Network Focused Responsibilities Troubleshoot and resolve network-related incidents across LAN, WAN, SD-WAN, wireless, VPN, cloud connectivity and branch/site connectivity environments following established standards and escalation procedures. Analyze telemetry and alerts from network monitoring platforms (SolarWinds, SD-WAN controllers, Zscaler, Meraki/Cisco tools) to determine service impact and support issue resolution efforts. Support correlation of network events with dependencies across cloud applications, identity services, endpoints, and SaaS platforms. Participate in validating network automation or configuration workflows, such as failover testing, resilience checks, or config pushes. Assist in identifying network-related automation opportunities by documenting repeated failure modes and manual intervention steps. Support Zscaler configuration troubleshooting, policy validation, and resolution of performance or routing issues. Maintain DEX-based network monitoring dashboards and alerts, ensuring clear signals and detection of user-impacting issues. Provide knowledge-sharing to team members and peers regarding common network troubleshooting patterns. Participate in network readiness activities for office builds, expansions, and infrastructure changes by reviewing operational requirements and monitoring needs. Engage vendors (Cisco TAC) when appropriate and drive issues to resolution Maintain Catalyst 9000 (9300/9400/9500) platforms# Requirements: Bachelor's degree in an IT-related field or equivalent experience. 3+ years in network operations or network engineering roles. Strong understanding of network technologies including routing, switching, wireless, VPN, DNS, DHCP, and basic connectivity principles. Hands-on experience with network monitoring and diagnostic tools such as Cisco Catalyst Center, SolarWinds, Meraki Dashboard, etc. Knowledge of zero trust concepts and principals (Zscaler) Hands-on experience with Cisco IOS-XE Solid understanding of incident management, event correlation, and operational troubleshooting methodologies. Experience collaborating with engineering teams and working within cross-functional operational environments. Ability to interpret network telemetry and logs to identify symptoms, underlying issues, and potential root causes. Strong written and verbal communication skills to explain findings to both technical and non-technical teams. Motivated to develop deeper skills in automation, AIOps, and proactive reliability engineering.# Preferred: Knowledge of SD-WAN support (Cisco) Familiarity with scripting or automation concepts is a plus and supports future career progression. Interest in learning automated remediation patterns, predictive alerting concepts, and modern observability practices. Additional Information Working Hours: This role follows daytime local hours (9:00 AM - 6:00 PM CET) and provides overnight coverage for US teams, aligning to 3 A M - 12:00 PM EST . On-Call Support: Participation in a shared, rotational on-call schedule is required.
30/05/2026
Full time
Network Engineer - Operations ReliabilityApplylocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR111070Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.As an Operations Reliability Engineer with a specialization in Network Operations, you will play a supporting role in maintaining the reliability, stability, and performance of enterprise network services while contributing to the broader reliability operations function. You will support incident detection, troubleshooting, and remediation across multiple infrastructure domains, with a focus on LAN/WAN, SD-WAN, wireless, VPN, cloud connectivity, and site connectivity.In addition to your network expertise, you will assist in improving monitoring accuracy, reducing alert noise, and enhancing the quality of operational data used across observability and AIOps platforms. You will participate in automation and AI-readiness efforts by documenting repeated issues, validating automated workflows, and providing operational insights that support engineered fixes and emerging self-healing capabilities.This role blends incident management with event correlation, automated remediation validation, and the application of network-specific knowledge to improve stability and reduce operational noise. You will collaborate across IT to support detection accuracy and contribute to long-term automation, observability, and AI-driven reliability initiatives supporting our global workforce.# Responsibilities: General Reliability Operations Resolve network and infrastructure incidents through hands-on troubleshooting and remediation, escalating complex or non-standard issues when needed to senior analysts or engineering teams. Monitor observability, AIOps, and event management platforms to identify anomalies, performance issues, and emerging incidents using established operational processes and procedures. Perform incident triage and correlation to determine probable cause and appropriate routing for deeper investigation. Validate automated remediation workflows and assist in identifying repeated manual tasks that could be automated. Participate in early-stage automation and AI-readiness activities by documenting remediation steps, key patterns, and operational edge cases to support engineering initiatives. Reduce alert noise by providing recommendations for adjustments to thresholds, suppression logic, or detection rules. Support post-incident reviews by providing relevant data, event timelines, and insights related to network behavior. Collaborate with Cloud, Network, IAM, Messaging, and ServiceNow teams to support incident resolution and improve operational processes. Assist with patching and vulnerability-remediation workflows by troubleshooting failures, validating remediation outcomes and providing manual patching or remediation when automation isn't available. Ensure accuracy of event data, alerts, and service mappings to support strong correlation within monitoring and CMDB systems. Network Focused Responsibilities Troubleshoot and resolve network-related incidents across LAN, WAN, SD-WAN, wireless, VPN, cloud connectivity and branch/site connectivity environments following established standards and escalation procedures. Analyze telemetry and alerts from network monitoring platforms (SolarWinds, SD-WAN controllers, Zscaler, Meraki/Cisco tools) to determine service impact and support issue resolution efforts. Support correlation of network events with dependencies across cloud applications, identity services, endpoints, and SaaS platforms. Participate in validating network automation or configuration workflows, such as failover testing, resilience checks, or config pushes. Assist in identifying network-related automation opportunities by documenting repeated failure modes and manual intervention steps. Support Zscaler configuration troubleshooting, policy validation, and resolution of performance or routing issues. Maintain DEX-based network monitoring dashboards and alerts, ensuring clear signals and detection of user-impacting issues. Provide knowledge-sharing to team members and peers regarding common network troubleshooting patterns. Participate in network readiness activities for office builds, expansions, and infrastructure changes by reviewing operational requirements and monitoring needs. Engage vendors (Cisco TAC) when appropriate and drive issues to resolution Maintain Catalyst 9000 (9300/9400/9500) platforms# Requirements: Bachelor's degree in an IT-related field or equivalent experience. 3+ years in network operations or network engineering roles. Strong understanding of network technologies including routing, switching, wireless, VPN, DNS, DHCP, and basic connectivity principles. Hands-on experience with network monitoring and diagnostic tools such as Cisco Catalyst Center, SolarWinds, Meraki Dashboard, etc. Knowledge of zero trust concepts and principals (Zscaler) Hands-on experience with Cisco IOS-XE Solid understanding of incident management, event correlation, and operational troubleshooting methodologies. Experience collaborating with engineering teams and working within cross-functional operational environments. Ability to interpret network telemetry and logs to identify symptoms, underlying issues, and potential root causes. Strong written and verbal communication skills to explain findings to both technical and non-technical teams. Motivated to develop deeper skills in automation, AIOps, and proactive reliability engineering.# Preferred: Knowledge of SD-WAN support (Cisco) Familiarity with scripting or automation concepts is a plus and supports future career progression. Interest in learning automated remediation patterns, predictive alerting concepts, and modern observability practices. Additional Information Working Hours: This role follows daytime local hours (9:00 AM - 6:00 PM CET) and provides overnight coverage for US teams, aligning to 3 A M - 12:00 PM EST . On-Call Support: Participation in a shared, rotational on-call schedule is required.
Data Pipeline Manager
Valpak Limited Stratford-upon-avon, Warwickshire
Data Pipeline Manager Vacancy Type: Full Time, Permanent Location: Stratford-upon-Avon (Hybrid) Salary: Competitive + Up to 10% Bonus and Benefits Why choose Valpak? Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests. With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year. Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the "After Work" social group organises regular gatherings - an opportunity to get to know friendly faces. We have also completed our Thrive at Work Foundation Level, demonstrating our commitment to creating a workplace where staff can thrive, both personally and professionally. Our team is passionate, friendly, approachable and dedicated to the business mission - to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you! How will I make a difference? Valpak Limited is the UK's leading provider of environmental compliance and data management services in the UK and internationally. Through working with major retailers and brand holders Valpak has developed a vast database known as Environmental Product Information Centre (EPIC) that holds one of the UK's largest product and packaging data sets. The Data Enrichment Manager will lead a team to ensure EPIC data is accurate and can be used to support Valpak and our clients with trend analysis and insight into packaging and products put on to the market. The Data Enrichment Manager will work to identify trends, improve accuracy and utilise the data to improve knowledge within the sector. What will I be doing? As the Data Pipeline Manager, you will lead a team responsible for building and maintaining scalable, reliable data pipelines that support enterprise reporting and analytics. You will oversee the development and optimisation of Talend-based data workflows, ensuring high data quality and availability across systems such as Qlik and our central databases. Collaborating with data stewards, analysts, and support teams, you will guide the implementation of best practices in data integration, transformation, and validation. This role is critical in ensuring the stability and performance of data operations that underpin business insights and application functionality. What skills will I need? Management experience Excellent written and verbal communication skills Great attention to detail Excellent organisational skills. Strong analytical and problem-solving abilities Experience using Microsoft packages, including Excel Knowledge of ETL tools and data pipelines, SQL, Java and GitHub is required Applicants should be educated to degree level or possess solid work experience in related field. What benefits will I receive? Hybrid working and flexi Friday early finish Company annual bonus - up to 10% Enhanced pension scheme with Aviva (doubled up to 8%) Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership Enhanced maternity pay Annual volunteering day 25 days annual leave and option to buy/sell additional days An extra day off for your birthday Access to a savings platform that includes discounts and money-off promotions from 800+ retailers Wellbeing initiatives How do I apply? To apply for this position, click here. If you would like to be considered for more than one role or future roles, simply send your CV to . Stay connected. Join over 1,000 people who receive fortnightly industry news updates.
29/05/2026
Full time
Data Pipeline Manager Vacancy Type: Full Time, Permanent Location: Stratford-upon-Avon (Hybrid) Salary: Competitive + Up to 10% Bonus and Benefits Why choose Valpak? Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests. With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year. Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the "After Work" social group organises regular gatherings - an opportunity to get to know friendly faces. We have also completed our Thrive at Work Foundation Level, demonstrating our commitment to creating a workplace where staff can thrive, both personally and professionally. Our team is passionate, friendly, approachable and dedicated to the business mission - to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you! How will I make a difference? Valpak Limited is the UK's leading provider of environmental compliance and data management services in the UK and internationally. Through working with major retailers and brand holders Valpak has developed a vast database known as Environmental Product Information Centre (EPIC) that holds one of the UK's largest product and packaging data sets. The Data Enrichment Manager will lead a team to ensure EPIC data is accurate and can be used to support Valpak and our clients with trend analysis and insight into packaging and products put on to the market. The Data Enrichment Manager will work to identify trends, improve accuracy and utilise the data to improve knowledge within the sector. What will I be doing? As the Data Pipeline Manager, you will lead a team responsible for building and maintaining scalable, reliable data pipelines that support enterprise reporting and analytics. You will oversee the development and optimisation of Talend-based data workflows, ensuring high data quality and availability across systems such as Qlik and our central databases. Collaborating with data stewards, analysts, and support teams, you will guide the implementation of best practices in data integration, transformation, and validation. This role is critical in ensuring the stability and performance of data operations that underpin business insights and application functionality. What skills will I need? Management experience Excellent written and verbal communication skills Great attention to detail Excellent organisational skills. Strong analytical and problem-solving abilities Experience using Microsoft packages, including Excel Knowledge of ETL tools and data pipelines, SQL, Java and GitHub is required Applicants should be educated to degree level or possess solid work experience in related field. What benefits will I receive? Hybrid working and flexi Friday early finish Company annual bonus - up to 10% Enhanced pension scheme with Aviva (doubled up to 8%) Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership Enhanced maternity pay Annual volunteering day 25 days annual leave and option to buy/sell additional days An extra day off for your birthday Access to a savings platform that includes discounts and money-off promotions from 800+ retailers Wellbeing initiatives How do I apply? To apply for this position, click here. If you would like to be considered for more than one role or future roles, simply send your CV to . Stay connected. Join over 1,000 people who receive fortnightly industry news updates.
Data Architect
scrumconnect ltd City, Newcastle Upon Tyne
About Scrumconnect Scrumconnect Consulting is a UK-based digital transformation consultancy delivering agile, secure technology solutions for public and private sector clients. This is a fully remote role based in India, supporting our UK operations and client base. You will work closely with our UK leadership team and must be comfortable operating within UK regulatory and legal frameworks. About the Role As a Data Architect, you will define and maintain data architecture to support modern digital services. You will work closely with Technical Architects, Developers, and Analysts to ensure data is designed, stored, and consumed consistently across systems. This is a strategic yet hands-on role where you will support teams in building scalable, secure, and maintainable data solutions while ensuring alignment with organisational standards and data strategy. Hybrid Working Based in Newcastle upon Tyne with three days per week on-site. Remaining days may be worked remotely. Key ResponsibilitiesData Architecture Design Design and maintain enterprise and solution-level data architectures. Define and support governance of data models, schemas, and metadata structures across the organisation. Data Standards & Governance Support the creation and maintenance of data standards, data dictionaries, and governance practices to ensure consistency and compliance. Architectural Guidance Provide technical guidance to delivery teams on data design, storage, and integration patterns. Cross-team Collaboration Work closely with Technical Architects and engineering teams to ensure alignment between system design and data architecture principles. Communication & Documentation Produce clear, structured documentation and communicate data architecture decisions effectively to both technical and non-technical stakeholders. Continuous Improvement Contribute to improvements in data architecture practices, standards, and ways of working across the programme. Skills and Experience Required Experience in data architecture and data modelling Ability to design and maintain data models and metadata systems Experience working with data standards and data governance practices Strong knowledge of relational and NoSQL databases (Postgres, MySQL, MongoDB, Oracle) Experience with cloud-based data platforms (AWS and/or Azure) Understanding of data integration and data life cycle management Strong analytical, problem-solving, and communication skills Experience working in Agile delivery environments Desirable Experience with reporting/analytics tools such as Power BI or Tableau Exposure to data governance or data quality frameworks Familiarity with event-driven or integration-led architectures Ability to work effectively in a hybrid working environment Diversity and Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, under-represented communities, and those seeking flexible working arrangements.
29/05/2026
Full time
About Scrumconnect Scrumconnect Consulting is a UK-based digital transformation consultancy delivering agile, secure technology solutions for public and private sector clients. This is a fully remote role based in India, supporting our UK operations and client base. You will work closely with our UK leadership team and must be comfortable operating within UK regulatory and legal frameworks. About the Role As a Data Architect, you will define and maintain data architecture to support modern digital services. You will work closely with Technical Architects, Developers, and Analysts to ensure data is designed, stored, and consumed consistently across systems. This is a strategic yet hands-on role where you will support teams in building scalable, secure, and maintainable data solutions while ensuring alignment with organisational standards and data strategy. Hybrid Working Based in Newcastle upon Tyne with three days per week on-site. Remaining days may be worked remotely. Key ResponsibilitiesData Architecture Design Design and maintain enterprise and solution-level data architectures. Define and support governance of data models, schemas, and metadata structures across the organisation. Data Standards & Governance Support the creation and maintenance of data standards, data dictionaries, and governance practices to ensure consistency and compliance. Architectural Guidance Provide technical guidance to delivery teams on data design, storage, and integration patterns. Cross-team Collaboration Work closely with Technical Architects and engineering teams to ensure alignment between system design and data architecture principles. Communication & Documentation Produce clear, structured documentation and communicate data architecture decisions effectively to both technical and non-technical stakeholders. Continuous Improvement Contribute to improvements in data architecture practices, standards, and ways of working across the programme. Skills and Experience Required Experience in data architecture and data modelling Ability to design and maintain data models and metadata systems Experience working with data standards and data governance practices Strong knowledge of relational and NoSQL databases (Postgres, MySQL, MongoDB, Oracle) Experience with cloud-based data platforms (AWS and/or Azure) Understanding of data integration and data life cycle management Strong analytical, problem-solving, and communication skills Experience working in Agile delivery environments Desirable Experience with reporting/analytics tools such as Power BI or Tableau Exposure to data governance or data quality frameworks Familiarity with event-driven or integration-led architectures Ability to work effectively in a hybrid working environment Diversity and Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, under-represented communities, and those seeking flexible working arrangements.
Technical Data Business Analyst
Tasker & Partners Manchester, Lancashire
The role We're now looking for a motivated & experienced Technical Data Business Analyst to join the Jensten Group. Ideally based from the Oldham or London area (with hybrid working options, remote option also considered), you'll be working in our JenTech Division- in the Data & Technology team. Reporting to the IT Director, the main purpose of the role is to translate business needs into precise, data aligned requirements that engineers and data scientists can build against - across all five strategic workstreams: Data Quality, Fabric Lakehouse, Machine Learning, AI & Natural Language Query, and Organisation & Governance. Some key objectives & responsibilities will include: Elicit, document, and validate data requirements from business stakeholders across Retail, Underwriting, Digital, and central functions Translate business needs into technical specifications for Fabric Lakehouse pipelines, data models, Power BI dashboards, and ML feature engineering Act as the primary interface between business users (branch managers, operations leads, underwriting, Digital team) and technical delivery teams Communicate programme progress, data quality findings, and change impacts to non technical stakeholders in clear, accessible language Define ML readiness thresholds per product and data field in collaboration with the Head of Data and Data Science Lead Analyse data quality scorecards and translate findings into actionable remediation plans with named entity level accountability Work directly with strategic partner delivery teams on Lakehouse build, BI development, and data engineering requirements Review partner deliverables against agreed specifications and acceptance criteria Maintain the programme's requirements documentation, data dictionaries, and process maps as living artefacts Produce user stories, functional specifications, and test scripts for each delivery sprint About you As our Technical Data Business Analyst, you'll have a strong teamwork ethic, communication, and collaborative skills with a keen eye for detail. You'll be the type of person to self direct and be comfortable operating with limited supervision in a fast paced programme environment. You'll also be or have: Experience as a Business Analyst in a data, analytics, or BI environment Experience as a Business Analyst ideally in the Insurance or Financial Services industry Strong understanding of relational databases, SQL, and data modelling concepts Familiarity with BI tools (Power BI preferred) and dashboard requirements definition Ability to read and interpret data schemas, data dictionaries, and pipeline documentation Competence in requirements management tools and documentation standards (user stories, functional specs, acceptance criteria) Strong facilitation skills for workshops, process mapping, and stakeholder interviews Analytical rigour - able to interrogate data quality issues and translate findings into structured remediation plans Hands on experience with Microsoft Fabric, Azure Data Factory, or Databricks (ideally) Exposure to machine learning concepts - feature engineering, model validation, scoring pipelines (ideally) Familiarity with Acturis, Applied Systems, or other insurance policy administration systems (ideally) Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include: Competitive salary with an annual pay review and bonus scheme. 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex benefits - a range of flexible benefits to choose from, that are most important to you Group Life Assurance cover - a massive X4 of salary 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme - up to 5 days annually About Us Jensten is one of the UK's leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we've built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit. Operating through six specialist divisions - Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting - we deliver tailored insurance solutions directly to clients and through a network of trusted third party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
29/05/2026
Full time
The role We're now looking for a motivated & experienced Technical Data Business Analyst to join the Jensten Group. Ideally based from the Oldham or London area (with hybrid working options, remote option also considered), you'll be working in our JenTech Division- in the Data & Technology team. Reporting to the IT Director, the main purpose of the role is to translate business needs into precise, data aligned requirements that engineers and data scientists can build against - across all five strategic workstreams: Data Quality, Fabric Lakehouse, Machine Learning, AI & Natural Language Query, and Organisation & Governance. Some key objectives & responsibilities will include: Elicit, document, and validate data requirements from business stakeholders across Retail, Underwriting, Digital, and central functions Translate business needs into technical specifications for Fabric Lakehouse pipelines, data models, Power BI dashboards, and ML feature engineering Act as the primary interface between business users (branch managers, operations leads, underwriting, Digital team) and technical delivery teams Communicate programme progress, data quality findings, and change impacts to non technical stakeholders in clear, accessible language Define ML readiness thresholds per product and data field in collaboration with the Head of Data and Data Science Lead Analyse data quality scorecards and translate findings into actionable remediation plans with named entity level accountability Work directly with strategic partner delivery teams on Lakehouse build, BI development, and data engineering requirements Review partner deliverables against agreed specifications and acceptance criteria Maintain the programme's requirements documentation, data dictionaries, and process maps as living artefacts Produce user stories, functional specifications, and test scripts for each delivery sprint About you As our Technical Data Business Analyst, you'll have a strong teamwork ethic, communication, and collaborative skills with a keen eye for detail. You'll be the type of person to self direct and be comfortable operating with limited supervision in a fast paced programme environment. You'll also be or have: Experience as a Business Analyst in a data, analytics, or BI environment Experience as a Business Analyst ideally in the Insurance or Financial Services industry Strong understanding of relational databases, SQL, and data modelling concepts Familiarity with BI tools (Power BI preferred) and dashboard requirements definition Ability to read and interpret data schemas, data dictionaries, and pipeline documentation Competence in requirements management tools and documentation standards (user stories, functional specs, acceptance criteria) Strong facilitation skills for workshops, process mapping, and stakeholder interviews Analytical rigour - able to interrogate data quality issues and translate findings into structured remediation plans Hands on experience with Microsoft Fabric, Azure Data Factory, or Databricks (ideally) Exposure to machine learning concepts - feature engineering, model validation, scoring pipelines (ideally) Familiarity with Acturis, Applied Systems, or other insurance policy administration systems (ideally) Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include: Competitive salary with an annual pay review and bonus scheme. 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex benefits - a range of flexible benefits to choose from, that are most important to you Group Life Assurance cover - a massive X4 of salary 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme - up to 5 days annually About Us Jensten is one of the UK's leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we've built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit. Operating through six specialist divisions - Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting - we deliver tailored insurance solutions directly to clients and through a network of trusted third party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Global Operations Coordinator
Crisis24
Posted Wednesday, July 2, 2025 at 10:00 PM About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24 provides 24/7 medical and security assistance to business and leisure travelers, and expatriates across the world supporting our clients to manage the risk to their global travelling populations and domestic workforces. As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients and stakeholders including calls and emails. You are the first point of contact and "face" of Crisis24, responsible for professionally and efficiently assisting those who contact us. What You Will Work On To be successful in this critical frontline role, you must be able to work professionally under pressure, enjoy engaging with callers and be empathetic, be able to multitask, adhere to policies, procedures and protocols and work systematically and effectively. You will work as part of a team in a fast-paced environment handling inbound and outbound calls and emails, as well as managing case work. The role involves a high level of contact with travelers and expatriates often in difficult and sensitive circumstances. The calls and requests for assistance may vary from responding to internal panic and cyber alarms, business continuity escalations, safety-related incidents, data-related incidents, to pre-trip medical and travel advice, booking a GP appointment, claims advice and billing queries through to a request for evacuation or repatriation. Who You Will Work With The Global Operations Coordinator supports operational excellence and efficiencies by capturing, managing and closing new cases and calls enabling the Medical Operations Specialists and Security Operations Specialists to focus on ongoing case management. What You Will Bring Managing all contact into the Crisis24 Global Operations Centre professionally and in line with company protocols and procedures Inbound and outbound call handling and triage, email handling, case management, customer, client, and stakeholder liaison As the initial "face" of Crisis24, you are an ambassador for professional customer service delivery and operational excellence Adhering to telephony, email and case handling Service Level Agreements Opening all new cases in the Crisis24 case management system ensuring the calls are handled appropriately, adhering to client SOPs (Standard Operating Processes) and first call protocols and integrity of data captured Seamlessly triaging calls and interface with other teams including Medical Operations Specialists, Security Operations Specialists, Claims, and internal and external stakeholders Opening and managing queries, Pre-Trip and Travel Assistance, Medical Advice and Referral and Outpatient cases as far forward to closure, escalating to Medical and Security Specialist teams in line with Global Operations Coordinator (GOC) Standard Operating Procedures (SOPs) for ongoing management Monitoring and managing the 24/7 email inbox Managing claims and billing queries (calls and emails) Updating dedicated client SOP's and returning to the client/account manager Prepares case management reports for clients to document actions undertaken Prepares monthly reports for clients to be sent by the 10 th business day of each month Supporting efficiencies by closing all suitable Global Operations Coordinator cases on the day Supporting case management and closure on the Medical Specialist team's agenda Be responsive and empathetic to the needs of clients, customers and colleagues Takes a proactive approach to information security and report any information security incidents or potential information security threats to the Information Security Officer Job Requirement (Skillset) Professional communication skills- verbal, written and interpersonal Enjoys engaging with people, taking inbound calls, making outbound calls, and is empathetic Ability to work well under pressure in a fast-paced environment and multi-task Effective time management and abilityprioritizeworkload Solid understanding of Crisis24 suite of service offerings and how we deliver them, or ability to acquire understanding Previous experience working in Medical and Security Assistance, Insurance, contact centre or customer service Fluency in another European/ Asian language an asset but not essential Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
29/05/2026
Full time
Posted Wednesday, July 2, 2025 at 10:00 PM About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24 provides 24/7 medical and security assistance to business and leisure travelers, and expatriates across the world supporting our clients to manage the risk to their global travelling populations and domestic workforces. As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients and stakeholders including calls and emails. You are the first point of contact and "face" of Crisis24, responsible for professionally and efficiently assisting those who contact us. What You Will Work On To be successful in this critical frontline role, you must be able to work professionally under pressure, enjoy engaging with callers and be empathetic, be able to multitask, adhere to policies, procedures and protocols and work systematically and effectively. You will work as part of a team in a fast-paced environment handling inbound and outbound calls and emails, as well as managing case work. The role involves a high level of contact with travelers and expatriates often in difficult and sensitive circumstances. The calls and requests for assistance may vary from responding to internal panic and cyber alarms, business continuity escalations, safety-related incidents, data-related incidents, to pre-trip medical and travel advice, booking a GP appointment, claims advice and billing queries through to a request for evacuation or repatriation. Who You Will Work With The Global Operations Coordinator supports operational excellence and efficiencies by capturing, managing and closing new cases and calls enabling the Medical Operations Specialists and Security Operations Specialists to focus on ongoing case management. What You Will Bring Managing all contact into the Crisis24 Global Operations Centre professionally and in line with company protocols and procedures Inbound and outbound call handling and triage, email handling, case management, customer, client, and stakeholder liaison As the initial "face" of Crisis24, you are an ambassador for professional customer service delivery and operational excellence Adhering to telephony, email and case handling Service Level Agreements Opening all new cases in the Crisis24 case management system ensuring the calls are handled appropriately, adhering to client SOPs (Standard Operating Processes) and first call protocols and integrity of data captured Seamlessly triaging calls and interface with other teams including Medical Operations Specialists, Security Operations Specialists, Claims, and internal and external stakeholders Opening and managing queries, Pre-Trip and Travel Assistance, Medical Advice and Referral and Outpatient cases as far forward to closure, escalating to Medical and Security Specialist teams in line with Global Operations Coordinator (GOC) Standard Operating Procedures (SOPs) for ongoing management Monitoring and managing the 24/7 email inbox Managing claims and billing queries (calls and emails) Updating dedicated client SOP's and returning to the client/account manager Prepares case management reports for clients to document actions undertaken Prepares monthly reports for clients to be sent by the 10 th business day of each month Supporting efficiencies by closing all suitable Global Operations Coordinator cases on the day Supporting case management and closure on the Medical Specialist team's agenda Be responsive and empathetic to the needs of clients, customers and colleagues Takes a proactive approach to information security and report any information security incidents or potential information security threats to the Information Security Officer Job Requirement (Skillset) Professional communication skills- verbal, written and interpersonal Enjoys engaging with people, taking inbound calls, making outbound calls, and is empathetic Ability to work well under pressure in a fast-paced environment and multi-task Effective time management and abilityprioritizeworkload Solid understanding of Crisis24 suite of service offerings and how we deliver them, or ability to acquire understanding Previous experience working in Medical and Security Assistance, Insurance, contact centre or customer service Fluency in another European/ Asian language an asset but not essential Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Business Analyst
Crick Group
Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2703 Salary for this Role: From £43,467 with benefits, subject to skills and experience. Job Title: Business Analyst Reports to: Anita Jena-Smol Closing Date: 15/Jun/.59 GMT Job Description: Job Title: Business Analyst Details of the role: Working pattern : This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required. Salary: From £43,467 with benefits, subject to skills and experience. Application closing date: 15th of June 2026 at 23.59pm About us The Francis Crick Institute is Europe's largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We've removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role We are looking for enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value.As a Business Analyst, you'll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you'll shape end to end user journeys and help improve how the organisation works.You'll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you'll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate.This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You'll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed.Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you'll be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma.This is a great opportunity to grow your career in a collaborative, purpose led environment at the intersection of science and technology. What you will be doing You will: Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re-design business processes Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders' need Create meaningful, visual service design and business analysis documentation Contribute to design, build and deployment of technical solutionsPlease click here for full job description About you You will have: Demonstrate relevant work experience, ideally in research, academic, science or technology industries Close working knowledge of IT systems that support a business function Close working knowledge of an organisation's business processes Ability to articulate and visualise complex problems and technical concepts to non-technical stakeholders Demonstrate critical analysis of business systems and processes Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog Experience of mapping current and future business processes, system and data flows Experience of identifying improvements to process, practice or systems to resolve complex issues Build and maintain good working relationships with stakeholders across multiple business functions Experience of working with other technical teams within IT as part of the project or software development lifecycle Minimum Criteria About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick's mission and shaping our culture. We are bold . We make space for creative, dynamic and imaginative ideas and approaches. We're not afraid to do things differently. We are open . We're highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial . We show respect for one another, work cooperatively and support the wider community.At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email: out more about life at the Crick. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave : 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme : Defined contribution pension with employer contributions of up to 16%. Health & Well-being : 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance : Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups' support, community and inclusive social events. Perks : Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
29/05/2026
Full time
Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2703 Salary for this Role: From £43,467 with benefits, subject to skills and experience. Job Title: Business Analyst Reports to: Anita Jena-Smol Closing Date: 15/Jun/.59 GMT Job Description: Job Title: Business Analyst Details of the role: Working pattern : This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required. Salary: From £43,467 with benefits, subject to skills and experience. Application closing date: 15th of June 2026 at 23.59pm About us The Francis Crick Institute is Europe's largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We've removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role We are looking for enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value.As a Business Analyst, you'll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you'll shape end to end user journeys and help improve how the organisation works.You'll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you'll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate.This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You'll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed.Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you'll be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma.This is a great opportunity to grow your career in a collaborative, purpose led environment at the intersection of science and technology. What you will be doing You will: Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re-design business processes Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders' need Create meaningful, visual service design and business analysis documentation Contribute to design, build and deployment of technical solutionsPlease click here for full job description About you You will have: Demonstrate relevant work experience, ideally in research, academic, science or technology industries Close working knowledge of IT systems that support a business function Close working knowledge of an organisation's business processes Ability to articulate and visualise complex problems and technical concepts to non-technical stakeholders Demonstrate critical analysis of business systems and processes Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog Experience of mapping current and future business processes, system and data flows Experience of identifying improvements to process, practice or systems to resolve complex issues Build and maintain good working relationships with stakeholders across multiple business functions Experience of working with other technical teams within IT as part of the project or software development lifecycle Minimum Criteria About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick's mission and shaping our culture. We are bold . We make space for creative, dynamic and imaginative ideas and approaches. We're not afraid to do things differently. We are open . We're highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial . We show respect for one another, work cooperatively and support the wider community.At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email: out more about life at the Crick. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave : 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme : Defined contribution pension with employer contributions of up to 16%. Health & Well-being : 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance : Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups' support, community and inclusive social events. Perks : Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
Transport Data Analyst
GXO Logistics, Inc Daventry, Northamptonshire
Do you turn complex datasets into clear operational insight? Can you spot trends, risks and opportunities before they impact performance? Looking for a role where your analysis directly supports a nationally critical NHS service? GXO is seeking a Transport Data Analyst to support the NHS Supply Chain operation based at our Daventry site. This role is key to ensuring the accuracy, integrity and effective use of transport data, enabling strong KPI reporting, operational performance and continuous improvement. Working closely with Transport Operations, Planning and Management teams, you'll deliver reliable reporting, maintain high data quality standards across systems, and provide data led support during both business as usual and peak operational periods. This is a full-time, permanent position. You will work Monday to Friday, 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £45,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Own the accuracy, completeness and consistency of transport data across systems, spreadsheets and reporting tools Produce and maintain daily, weekly and monthly KPI reports supporting transport performance and service delivery Analyse data to identify trends, variances, risks and improvement opportunities, presenting clear insights to stakeholders Investigate data anomalies and performance concerns, working with operational teams to support timely corrective action Support Transport Management System (TMS) activity, data health checks and continuous improvement initiatives across reporting processes What you need to succeed at GXO: Experience working with transport, logistics or operational data High level of accuracy, attention to detail and commitment to data integrity Ability to manage competing priorities and tight deadlines in a fast paced environment Flexible approach to working hours in line with transport operational requirements Confident user of Microsoft Outlook, Word and PowerPoint We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled YouTube
29/05/2026
Full time
Do you turn complex datasets into clear operational insight? Can you spot trends, risks and opportunities before they impact performance? Looking for a role where your analysis directly supports a nationally critical NHS service? GXO is seeking a Transport Data Analyst to support the NHS Supply Chain operation based at our Daventry site. This role is key to ensuring the accuracy, integrity and effective use of transport data, enabling strong KPI reporting, operational performance and continuous improvement. Working closely with Transport Operations, Planning and Management teams, you'll deliver reliable reporting, maintain high data quality standards across systems, and provide data led support during both business as usual and peak operational periods. This is a full-time, permanent position. You will work Monday to Friday, 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £45,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Own the accuracy, completeness and consistency of transport data across systems, spreadsheets and reporting tools Produce and maintain daily, weekly and monthly KPI reports supporting transport performance and service delivery Analyse data to identify trends, variances, risks and improvement opportunities, presenting clear insights to stakeholders Investigate data anomalies and performance concerns, working with operational teams to support timely corrective action Support Transport Management System (TMS) activity, data health checks and continuous improvement initiatives across reporting processes What you need to succeed at GXO: Experience working with transport, logistics or operational data High level of accuracy, attention to detail and commitment to data integrity Ability to manage competing priorities and tight deadlines in a fast paced environment Flexible approach to working hours in line with transport operational requirements Confident user of Microsoft Outlook, Word and PowerPoint We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled YouTube
Application Support Analyst - Clearing
Rex Technologies GmbH
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2506 Overview of Marex / Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Role Summary The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. In this role, you will work closely with both business stakeholders and engineering teams to identify, design, and deliver features that strengthen cross-selling capabilities and improve operational efficiency across the firm. Marex recognises the importance of digital services in delivering the best possible client experience. As a result, the technology team plays an increasingly critical role in the firm's evolution, enabling business growth and supporting the delivery of new products and services. Responsibilities Role specific Provide support for all trading and back office platforms offered by Marex to both internal and external client base. Support business users offering second and third line support. Knowledge of scripting language (PowerShell, Python ) Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client onboarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across all systems. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience (Essential) Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle. Must be able to work under demanding conditions with a calm demeanour. Experience gained in a financial services background, ideally finance. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organisational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC. Experience in exchange and vendor management. Knowledge of server side infrastructure and admin tools. Ability to work shift patterns (if required). Good to have knowledge of Fix Messaging protocol, including support experience. Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets. Experience in technical onboarding of new APIs and systems. Prior experience in a support role, liaising directly with clients in a technical capacity. Desirable Bachelor's degree in any relevant field. Excellent verbal and written communication skills. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
29/05/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2506 Overview of Marex / Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Role Summary The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. In this role, you will work closely with both business stakeholders and engineering teams to identify, design, and deliver features that strengthen cross-selling capabilities and improve operational efficiency across the firm. Marex recognises the importance of digital services in delivering the best possible client experience. As a result, the technology team plays an increasingly critical role in the firm's evolution, enabling business growth and supporting the delivery of new products and services. Responsibilities Role specific Provide support for all trading and back office platforms offered by Marex to both internal and external client base. Support business users offering second and third line support. Knowledge of scripting language (PowerShell, Python ) Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client onboarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across all systems. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience (Essential) Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle. Must be able to work under demanding conditions with a calm demeanour. Experience gained in a financial services background, ideally finance. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organisational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC. Experience in exchange and vendor management. Knowledge of server side infrastructure and admin tools. Ability to work shift patterns (if required). Good to have knowledge of Fix Messaging protocol, including support experience. Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets. Experience in technical onboarding of new APIs and systems. Prior experience in a support role, liaising directly with clients in a technical capacity. Desirable Bachelor's degree in any relevant field. Excellent verbal and written communication skills. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
TransUnion
Client Onboarding Administrator (Operations)
TransUnion Leeds, Yorkshire
Onboarding AdministratorApplylocations: Leeds, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for an Onboarding Administrator to join our growing Onboarding team. The Onboarding Team's primary objective is to ensure high-quality client setups using our internal systems across various products. This role involves managing client configuration queries from internal stakeholders. The team oversees the entire process, from receiving the request to setting up the client and delivering credentials. As an Onboarding Administrator, you will play a crucial role in the client welcome process and handle various administrative tasks related to the broader Business Operations team. Day to Day You'll Be: Handle client onboarding requests through administration forms and input data into internal systems. Maintain quality performance by adhering to TransUnion values, key performance indicators, and quality expectations. Manage and maintain your KPIs in line with the expectations set by your line manager. Support internal stakeholders with queries. Communicate within internal teams to ensure correct processes and procedures and identify opportunities to enhance the client experience. Learn and understand TransUnion's product suite to ensure product intricacies are met. Essential Skills & Experience: Track record years of experience in a financial services-based environment or similar with basic knowledge of Consumer regulations. Demonstrate active listening skills and fully engage with all onboarding processes to gain skills and drive the team. Willingness to enhance team knowledge through process building. Patience in handling escalated queries within internal teams. Ability to communicate with internal stakeholders at different competency levels, including technical and sales teams. High-level communication skills, both written and verbal. Highly detailed and organized, with the ability to manage multiple high-priority tasks. Proficient computer skills, including navigating the internet, web-based applications, MS Office, or other business software. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleAnalyst, Customer Support Operations
29/05/2026
Full time
Onboarding AdministratorApplylocations: Leeds, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for an Onboarding Administrator to join our growing Onboarding team. The Onboarding Team's primary objective is to ensure high-quality client setups using our internal systems across various products. This role involves managing client configuration queries from internal stakeholders. The team oversees the entire process, from receiving the request to setting up the client and delivering credentials. As an Onboarding Administrator, you will play a crucial role in the client welcome process and handle various administrative tasks related to the broader Business Operations team. Day to Day You'll Be: Handle client onboarding requests through administration forms and input data into internal systems. Maintain quality performance by adhering to TransUnion values, key performance indicators, and quality expectations. Manage and maintain your KPIs in line with the expectations set by your line manager. Support internal stakeholders with queries. Communicate within internal teams to ensure correct processes and procedures and identify opportunities to enhance the client experience. Learn and understand TransUnion's product suite to ensure product intricacies are met. Essential Skills & Experience: Track record years of experience in a financial services-based environment or similar with basic knowledge of Consumer regulations. Demonstrate active listening skills and fully engage with all onboarding processes to gain skills and drive the team. Willingness to enhance team knowledge through process building. Patience in handling escalated queries within internal teams. Ability to communicate with internal stakeholders at different competency levels, including technical and sales teams. High-level communication skills, both written and verbal. Highly detailed and organized, with the ability to manage multiple high-priority tasks. Proficient computer skills, including navigating the internet, web-based applications, MS Office, or other business software. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleAnalyst, Customer Support Operations

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