462 jobs found

Location 1-2 days spent in our Support Centre per week, the rest of the week you are able to work from home, or use the office. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Senior IT Delivery Manager As Senior Delivery Manager, you will lead operational delivery and change across the technology landscape. Working with stakeholders and peers across the organisation you will manage the intake, priority and delivery of all IT work from BAU to large scale transformation. Your Mission Define and lead the IT project management strategy, processes and team aligned to the strategic organisational plan. Oversee the end-to-end delivery of complex IT programmes, projects and BAU. Own the Business Analysis function, including ways of working and processes. Ensure alignment of delivery plans with Technology and Business strategy Establish and maintain governance frameworks and reporting for project delivery and business analysis. Manage prioritisation, resource allocation, and budget across the portfolio. Embed a culture of continuous improvement across technology and the wider business functions. Track performance, risks, dependencies, and benefits realisation. Lead and develop your team of Project Managers and Business Analysts, actively participating in recruitment, selection, and spotting development opportunities. Nurture talent, ensuring continuous progression and growth within your team. Champion a culture of continuous improvement, innovation, and service excellence. Collaborate with senior stakeholders across the business to understand needs, manage expectations, and deliver value. Manage key vendor and partner relationships, ensuring service levels and commercial agreements are optimised. Drive the adoption of modern technologies, automation, and digital tools to improve service efficiency and user experience. Ensure compliance with security, data protection, and regulatory requirements across all services and transformation activities. Drive agile ways of working within IT Skills/Behaviours That Will Set You Apart Proven experience in a IT leadership role, with responsibility for project management teams. Demonstrated success in leading complex IT transformation programmes. Excellent stakeholder communication and engagement skills. Commercial acumen with experience managing budgets and vendor contracts. Strong analytical and problem-solving abilities. Experience working in a fast-paced, multi-site or retail environment. Experience with cloud transformation, infrastructure modernisation, or digital workplace initiatives. Proved experience with Agile and DevOps methodologies. Knowledge of compliance frameworks such as Cyber Essential, PCI and GDPR. Being a great leader As a great leader with wonderful people skills, you'll create an environment that's more than just co-workers - it's a team. Align Goals with Values: Ensure that your team's goals are clearly connected to the company's values and purpose. This helps colleagues see the bigger picture and understand how their work contributes to the overall mission. Clear Communication: Ensure that your team understands the goals, expectations, and their roles. Regularly share updates, encourage open dialogue and have regular check-ins. Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team, such as punctuality, responsibility, and being a brand ambassador. Provide Feedback: Offer constructive feedback regularly. Recognise achievements and address areas for improvement in a supportive and continuous growth manner. Empower Your Team: Delegate tasks and trust your team to handle them. This builds confidence and promotes professional growth. Conflict Resolution: Address conflicts promptly and fairly. Foster an environment where issues can be discussed openly and resolved amicably. Empathy: Understand and consider the feelings and perspectives of your team members. This helps in building strong, supportive relationships And let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more Family Friendly Leave- Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading, learning, creativity and play Our Values We are Crafty Smart with what we've got. We are Caring Heart in every action. We are Can-do Energy that gets it done. We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!

We are searching for an experienced Information Security Analyst. Make an Impact at RSM UK We are looking for an Information Security GRC (Governance, Risk, and Compliance) Analyst to join our National Technology team at RSM UK. This role can be based in our London, Gatwick or Stoke office and will be responsible for developing, implementing, and maintaining a robust information security governance, risk management, and compliance program. This role involves assessing and managing risks, ensuring compliance with relevant regulations and standards, and promoting a culture of security awareness across the organization. You'll make an impact by: Assisting with the day to day management and maintenance of the Information Security Management System including the development and maintenance of the current information security policies, standards, and procedures Conducting risk assessments and identifying potential security threats and vulnerabilities, including risk assessments for projects and new initiatives Assisting with the completion of questionnaires for new and existing clients Conducting supplier assurance activities including visits to existing and new suppliers, due diligence, review of new software and services, and assessment of existing suppliers Monitoring and ensuring compliance with relevant regulations, standards, and frameworks (e.g., ISO 27001, Cyber Essentials Plus) Collaborating with various departments to ensure security controls are implemented and maintained Conducting regular internal information security audits and assessments to evaluate the effectiveness of security controls What we are looking for: We value diverse experiences and perspectives. Demonstrable relevant experience and awareness of information security obtained from a previous information security role including supporting and administering an ISMS Experience of conducting supplier information security reviews Great organisational skills Self motivated regarding own development and development of others within the organisation Excellent clear and concise communication and interpersonal skills, orally, electronically and written, with the ability to use tact and persuasive skills Strong analytical / investigative skills What we can offer you: Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our in house Talent Development team

Our client is seeking a IT Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering hyrbid. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line resolution for common issues across hardware, software, and systems. Escalate more complex issues to 2nd/3rd line teams where required, ensuring clear handover. Work with third-party support providers where required, maintaining clear ownership of tickets and ensuring services are delivered in line with agreed expectations. Proactively manage and update tickets to resolution, keeping users informed throughout. User Support Support users across core systems (Microsoft 365, Devices and Business Applications). Assist with onboarding and offboarding processes (account setup, access, equipment). Deliver end-user support including induction training for new starters, ensuring they are equipped to use core systems, devices, and collaboration tools effectively from day one. Provide ongoing guidance and informal training to users to improve system adoption and digital capability. Maintain a strong customer focus, ensuring a positive user experience. Device & Systems Support Support laptops, mobile devices, printers, and peripherals. Assist with device builds, configuration, and deployment. Troubleshoot connectivity issues (WiFi, VPN, network access). Perform routine checks and basic system maintenance tasks. Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement Follow ITIL-aligned processes for Incident, Request, and Problem Management. Contribute to the creation and maintenance of knowledge base articles. Identify recurring issues and highlight trends to support root cause analysis. Support service improvements to enhance efficiency and user satisfaction. Person Specification Essential Experience & Skills Around 1 year of experience in a Service Desk or IT support role. Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent communication skills, both technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory / Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able to work both independently and as part of a team. Willingness to learn and develop technical skills. Calm and professional under pressure.

About us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber attacks and espionage. At GCHQ you'll do varied and fascinating work in a supportive and inclusive environment that emphasises teamwork. The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Government's lead authority on cyber security. The organisation is at the heart of the Government's cyber security strategy and aims to make the UK the safest place to live and work online. The role As a Cyber Security Analyst at the NCSC, you'll be at the heart of the UK's cyber defence. Working alongside industry, intelligence partners, international allies, and law enforcement, you'll help prevent, disrupt and investigate the most serious cyber threats facing the UK. In this role you will tackle complex challenges using a range of techniques supported by our unique access to data, capabilities and legal authorities. Working in an Agile environment, you will: Create detailed understanding of how hostile cyber actors operate and deliver evidence based guidance to expert communities across the UK and internationally. Build insight into adversaries' intent, capabilities and the vulnerabilities they target by analysing threats and trends and identifying patterns and connections. Share insights to strengthen defences and counter those who seek to do harm to the UK. Specialise in areas such as intrusion analysis, operational technology, penetration testing, malware analysis, or networking and telecommunications security. About you We're looking for someone with a genuine enthusiasm to learn, who can develop, adapt and apply their skills across a wide range of investigative problems to deliver meaningful impact and help protect the UK. Requirements: Hold a degree (minimum 2:2) or equivalent qualification in a STEM subject, or relevant work experience in a technical or cyber security role with GCSEs (grade C/4 or above, or equivalent) in English Language and Maths. A keen interest in cyber security supported by an analytical approach and a proactive, problem solving mindset. Comfortable working both collaboratively and independently, with the ability to explore, understand and communicate complex technical concepts clearly. A tenacious and naturally curious approach to continuously learning and deepening understanding of the UK's cyber adversaries. Competencies Continuously Developing Communicating and Influencing Working Collaboratively Making Effective Decisions Delivering Outcomes Learning and development At NCSC and GCHQ we offer inclusive and supportive training and development opportunities tailored to your needs and role requirements to help you flourish and perform to the best of your abilities. Rewards and benefits You'll receive a starting salary of £37,892, which includes a concessionary payment of £2,758. The role attracts a specialist skills payment. Other benefits include: 25 days' annual leave, rising to 30 days after 5 years of service, plus 10.5 days of public and privilege holidays. Recognition through our employee performance scheme. Interest free season ticket loan. Cycle to work scheme. Facilities such as a gym, restaurant, and on site coffee bars (availability varies by location). Paid parental and adoption leave. Excellent pension scheme - Civil Service pension. Equal opportunities At GCHQ we welcome and encourage applications from everyone, including those from groups under represented in our workforce such as women, ethnic minorities, people with disabilities, and those from low socio economic backgrounds. Disability Confident GCHQ is a Disability Confident Leader, ensuring a fair and proportionate number of disabled applicants who best meet the essential minimum criteria will be offered an interview. Minimum criteria include a competent implementation of problem solving skills and a degree or equivalent with GCSEs in English Language and Maths. Eligibility and Security To work at NCSC you must be a British citizen or hold dual British nationality and hold the highest security clearance, Developed Vetting (DV).

Flexible Working During your initial nine month training period you will commit to full time hours, Monday to Friday (37 hours per week). After that period you may adjust your hours. We offer flexitime, part time, job share and compressed hours. The role is fully office based. Expected Start Dates Between July and September 2027. About Us GCHQ is an intelligence, cyber and security agency dedicated to keeping the UK safe. We use cutting edge technology and partnerships to identify, analyse and disrupt threats, working with MI5 and MI6 to protect the UK from terrorism, cyber attacks and espionage. The role offers varied, interesting work within a supportive, inclusive environment that emphasises teamwork. The role can be based at several locations, including the National Cyber Force (NCF) in Samlesbury. The NCF operates across cyberspace to counter, disrupt and contest those who could threaten the UK or its allies, protecting the UK's interests at home and abroad. The Role As an Intelligence Data Analyst you will support real world events and gain unique insight into what happens behind the news headlines. You will gather information from a variety of sources, including high volumes of data from internet connected devices, and use your analytical and interpretive skills to synthesize this information. Your work may involve short or long term projects, finding and tracking adversaries and using analysis to inform foreign policy, law enforcement and national security. About You You enjoy making sense of complex information and asking questions. Curiosity drives you to investigate further, and you are resilient and persistent. You are eager to learn new things, including emerging technologies, and you do not need a technical background. We welcome people of all ages and backgrounds who offer diverse perspectives. No degree or previous experience is required. All that matters is a Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above. A higher qualification is welcome but not essential. Training and Development You will start your training in the Comprehensive Analysis Development Programme, which begins immediately after induction. This bespoke programme is designed for new entrants with no intelligence data analysis experience. You will train in a classroom and on the job with tutors, mentors and colleagues, gaining exposure to real life problems. Rewards and Benefits You will receive a starting salary of £37,892 and the following benefits: 25 days annual leave rising to 30 days after five years of service, plus 10.5 public and private holidays Recognition through the employee performance scheme Interest free season ticket loan Excellent pension scheme Cycle to work scheme On site facilities such as a gym, restaurant and coffee bars (selected locations) Paid parental and adoption leave Equal Opportunities GCHQ seeks a diverse workforce that reflects our society, including people of all ages, ethnicities, gender identities, sexual orientations, neurodivergent conditions and those with disabilities. We encourage applications from under represented groups such as women, ethnic minorities, people with disabilities and those from low socio economic backgrounds. We're Disability Confident GCHQ is a Leader in the Department for Work and Pensions' Disability Confident scheme. We aim to provide fair and proportionate opportunities for disabled applicants who meet the essential minimum criteria for this position. Eligibility criteria for interview include a Level 2 qualification in English Language and Maths, passing the online Situational Judgement Test, meeting the minimum pass marks for application questions, bespoke analysis exercise and test, and the analysis test prior to interview. Additional support is available throughout recruitment to allow everyone to perform to their best ability. What to Expect Online Situational Judgement Test (SJT) Initial short online bespoke analysis test Sift - assessment of two application questions, conducted without personal information Longer online bespoke analysis test Virtual interview Each successful stage must be passed to progress to the next. The overall application process can take 6 to 9 months, including vetting. Before You Apply To work at GCHQ you must be a British citizen or hold dual British nationality. The role requires the highest security clearance - Developed Vetting (DV). A strict drugs policy applies: recreational drugs cannot be used during the application process. The role is based in Cheltenham, Manchester or Samlesbury. Applicants must live within a reasonable commuting distance of one of these locations and will not receive relocation costs. Successful applicants are expected to start between July and September 2027, with no deferrals. Candidates may use separate emails for application correspondence to preserve privacy. Travel costs for in person appointments may be reasonably reimbursed in line with our Candidate Expenses Policy. Applicants must book and retain receipts for reimbursement. Right to Withdraw Statement We reserve the right to bring forward the closing date for this role at any location once a certain number of applications have been received. Please submit your application promptly to avoid disappointment.

Flexible Working During your initial nine month training period you will commit to full time hours, Monday to Friday (37 hours per week). After that period you may adjust your hours. We offer flexitime, part time, job share and compressed hours. The role is fully office based. Expected Start Dates Between July and September 2027. About Us GCHQ is an intelligence, cyber and security agency dedicated to keeping the UK safe. We use cutting edge technology and partnerships to identify, analyse and disrupt threats, working with MI5 and MI6 to protect the UK from terrorism, cyber attacks and espionage. The role offers varied, interesting work within a supportive, inclusive environment that emphasises teamwork. The role can be based at several locations, including the National Cyber Force (NCF) in Samlesbury. The NCF operates across cyberspace to counter, disrupt and contest those who could threaten the UK or its allies, protecting the UK's interests at home and abroad. The Role As an Intelligence Data Analyst you will support real world events and gain unique insight into what happens behind the news headlines. You will gather information from a variety of sources, including high volumes of data from internet connected devices, and use your analytical and interpretive skills to synthesize this information. Your work may involve short or long term projects, finding and tracking adversaries and using analysis to inform foreign policy, law enforcement and national security. About You You enjoy making sense of complex information and asking questions. Curiosity drives you to investigate further, and you are resilient and persistent. You are eager to learn new things, including emerging technologies, and you do not need a technical background. We welcome people of all ages and backgrounds who offer diverse perspectives. No degree or previous experience is required. All that matters is a Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above. A higher qualification is welcome but not essential. Training and Development You will start your training in the Comprehensive Analysis Development Programme, which begins immediately after induction. This bespoke programme is designed for new entrants with no intelligence data analysis experience. You will train in a classroom and on the job with tutors, mentors and colleagues, gaining exposure to real life problems. Rewards and Benefits You will receive a starting salary of £37,892 and the following benefits: 25 days annual leave rising to 30 days after five years of service, plus 10.5 public and private holidays Recognition through the employee performance scheme Interest free season ticket loan Excellent pension scheme Cycle to work scheme On site facilities such as a gym, restaurant and coffee bars (selected locations) Paid parental and adoption leave Equal Opportunities GCHQ seeks a diverse workforce that reflects our society, including people of all ages, ethnicities, gender identities, sexual orientations, neurodivergent conditions and those with disabilities. We encourage applications from under represented groups such as women, ethnic minorities, people with disabilities and those from low socio economic backgrounds. We're Disability Confident GCHQ is a Leader in the Department for Work and Pensions' Disability Confident scheme. We aim to provide fair and proportionate opportunities for disabled applicants who meet the essential minimum criteria for this position. Eligibility criteria for interview include a Level 2 qualification in English Language and Maths, passing the online Situational Judgement Test, meeting the minimum pass marks for application questions, bespoke analysis exercise and test, and the analysis test prior to interview. Additional support is available throughout recruitment to allow everyone to perform to their best ability. What to Expect Online Situational Judgement Test (SJT) Initial short online bespoke analysis test Sift - assessment of two application questions, conducted without personal information Longer online bespoke analysis test Virtual interview Each successful stage must be passed to progress to the next. The overall application process can take 6 to 9 months, including vetting. Before You Apply To work at GCHQ you must be a British citizen or hold dual British nationality. The role requires the highest security clearance - Developed Vetting (DV). A strict drugs policy applies: recreational drugs cannot be used during the application process. The role is based in Cheltenham, Manchester or Samlesbury. Applicants must live within a reasonable commuting distance of one of these locations and will not receive relocation costs. Successful applicants are expected to start between July and September 2027, with no deferrals. Candidates may use separate emails for application correspondence to preserve privacy. Travel costs for in person appointments may be reasonably reimbursed in line with our Candidate Expenses Policy. Applicants must book and retain receipts for reimbursement. Right to Withdraw Statement We reserve the right to bring forward the closing date for this role at any location once a certain number of applications have been received. Please submit your application promptly to avoid disappointment.

Flexible Working During your initial nine month training period you will commit to full time hours, Monday to Friday (37 hours per week). After that period you may adjust your hours. We offer flexitime, part time, job share and compressed hours. The role is fully office based. Expected Start Dates Between July and September 2027. About Us GCHQ is an intelligence, cyber and security agency dedicated to keeping the UK safe. We use cutting edge technology and partnerships to identify, analyse and disrupt threats, working with MI5 and MI6 to protect the UK from terrorism, cyber attacks and espionage. The role offers varied, interesting work within a supportive, inclusive environment that emphasises teamwork. The role can be based at several locations, including the National Cyber Force (NCF) in Samlesbury. The NCF operates across cyberspace to counter, disrupt and contest those who could threaten the UK or its allies, protecting the UK's interests at home and abroad. The Role As an Intelligence Data Analyst you will support real world events and gain unique insight into what happens behind the news headlines. You will gather information from a variety of sources, including high volumes of data from internet connected devices, and use your analytical and interpretive skills to synthesize this information. Your work may involve short or long term projects, finding and tracking adversaries and using analysis to inform foreign policy, law enforcement and national security. About You You enjoy making sense of complex information and asking questions. Curiosity drives you to investigate further, and you are resilient and persistent. You are eager to learn new things, including emerging technologies, and you do not need a technical background. We welcome people of all ages and backgrounds who offer diverse perspectives. No degree or previous experience is required. All that matters is a Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above. A higher qualification is welcome but not essential. Training and Development You will start your training in the Comprehensive Analysis Development Programme, which begins immediately after induction. This bespoke programme is designed for new entrants with no intelligence data analysis experience. You will train in a classroom and on the job with tutors, mentors and colleagues, gaining exposure to real life problems. Rewards and Benefits You will receive a starting salary of £37,892 and the following benefits: 25 days annual leave rising to 30 days after five years of service, plus 10.5 public and private holidays Recognition through the employee performance scheme Interest free season ticket loan Excellent pension scheme Cycle to work scheme On site facilities such as a gym, restaurant and coffee bars (selected locations) Paid parental and adoption leave Equal Opportunities GCHQ seeks a diverse workforce that reflects our society, including people of all ages, ethnicities, gender identities, sexual orientations, neurodivergent conditions and those with disabilities. We encourage applications from under represented groups such as women, ethnic minorities, people with disabilities and those from low socio economic backgrounds. We're Disability Confident GCHQ is a Leader in the Department for Work and Pensions' Disability Confident scheme. We aim to provide fair and proportionate opportunities for disabled applicants who meet the essential minimum criteria for this position. Eligibility criteria for interview include a Level 2 qualification in English Language and Maths, passing the online Situational Judgement Test, meeting the minimum pass marks for application questions, bespoke analysis exercise and test, and the analysis test prior to interview. Additional support is available throughout recruitment to allow everyone to perform to their best ability. What to Expect Online Situational Judgement Test (SJT) Initial short online bespoke analysis test Sift - assessment of two application questions, conducted without personal information Longer online bespoke analysis test Virtual interview Each successful stage must be passed to progress to the next. The overall application process can take 6 to 9 months, including vetting. Before You Apply To work at GCHQ you must be a British citizen or hold dual British nationality. The role requires the highest security clearance - Developed Vetting (DV). A strict drugs policy applies: recreational drugs cannot be used during the application process. The role is based in Cheltenham, Manchester or Samlesbury. Applicants must live within a reasonable commuting distance of one of these locations and will not receive relocation costs. Successful applicants are expected to start between July and September 2027, with no deferrals. Candidates may use separate emails for application correspondence to preserve privacy. Travel costs for in person appointments may be reasonably reimbursed in line with our Candidate Expenses Policy. Applicants must book and retain receipts for reimbursement. Right to Withdraw Statement We reserve the right to bring forward the closing date for this role at any location once a certain number of applications have been received. Please submit your application promptly to avoid disappointment.

Flexible Working During your initial nine month training period you will commit to full time hours, Monday to Friday (37 hours per week). After that period you may adjust your hours. We offer flexitime, part time, job share and compressed hours. The role is fully office based. Expected Start Dates Between July and September 2027. About Us GCHQ is an intelligence, cyber and security agency dedicated to keeping the UK safe. We use cutting edge technology and partnerships to identify, analyse and disrupt threats, working with MI5 and MI6 to protect the UK from terrorism, cyber attacks and espionage. The role offers varied, interesting work within a supportive, inclusive environment that emphasises teamwork. The role can be based at several locations, including the National Cyber Force (NCF) in Samlesbury. The NCF operates across cyberspace to counter, disrupt and contest those who could threaten the UK or its allies, protecting the UK's interests at home and abroad. The Role As an Intelligence Data Analyst you will support real world events and gain unique insight into what happens behind the news headlines. You will gather information from a variety of sources, including high volumes of data from internet connected devices, and use your analytical and interpretive skills to synthesize this information. Your work may involve short or long term projects, finding and tracking adversaries and using analysis to inform foreign policy, law enforcement and national security. About You You enjoy making sense of complex information and asking questions. Curiosity drives you to investigate further, and you are resilient and persistent. You are eager to learn new things, including emerging technologies, and you do not need a technical background. We welcome people of all ages and backgrounds who offer diverse perspectives. No degree or previous experience is required. All that matters is a Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above. A higher qualification is welcome but not essential. Training and Development You will start your training in the Comprehensive Analysis Development Programme, which begins immediately after induction. This bespoke programme is designed for new entrants with no intelligence data analysis experience. You will train in a classroom and on the job with tutors, mentors and colleagues, gaining exposure to real life problems. Rewards and Benefits You will receive a starting salary of £37,892 and the following benefits: 25 days annual leave rising to 30 days after five years of service, plus 10.5 public and private holidays Recognition through the employee performance scheme Interest free season ticket loan Excellent pension scheme Cycle to work scheme On site facilities such as a gym, restaurant and coffee bars (selected locations) Paid parental and adoption leave Equal Opportunities GCHQ seeks a diverse workforce that reflects our society, including people of all ages, ethnicities, gender identities, sexual orientations, neurodivergent conditions and those with disabilities. We encourage applications from under represented groups such as women, ethnic minorities, people with disabilities and those from low socio economic backgrounds. We're Disability Confident GCHQ is a Leader in the Department for Work and Pensions' Disability Confident scheme. We aim to provide fair and proportionate opportunities for disabled applicants who meet the essential minimum criteria for this position. Eligibility criteria for interview include a Level 2 qualification in English Language and Maths, passing the online Situational Judgement Test, meeting the minimum pass marks for application questions, bespoke analysis exercise and test, and the analysis test prior to interview. Additional support is available throughout recruitment to allow everyone to perform to their best ability. What to Expect Online Situational Judgement Test (SJT) Initial short online bespoke analysis test Sift - assessment of two application questions, conducted without personal information Longer online bespoke analysis test Virtual interview Each successful stage must be passed to progress to the next. The overall application process can take 6 to 9 months, including vetting. Before You Apply To work at GCHQ you must be a British citizen or hold dual British nationality. The role requires the highest security clearance - Developed Vetting (DV). A strict drugs policy applies: recreational drugs cannot be used during the application process. The role is based in Cheltenham, Manchester or Samlesbury. Applicants must live within a reasonable commuting distance of one of these locations and will not receive relocation costs. Successful applicants are expected to start between July and September 2027, with no deferrals. Candidates may use separate emails for application correspondence to preserve privacy. Travel costs for in person appointments may be reasonably reimbursed in line with our Candidate Expenses Policy. Applicants must book and retain receipts for reimbursement. Right to Withdraw Statement We reserve the right to bring forward the closing date for this role at any location once a certain number of applications have been received. Please submit your application promptly to avoid disappointment.

Flexible Working During your initial nine month training period you will commit to full time hours, Monday to Friday (37 hours per week). After that period you may adjust your hours. We offer flexitime, part time, job share and compressed hours. The role is fully office based. Expected Start Dates Between July and September 2027. About Us GCHQ is an intelligence, cyber and security agency dedicated to keeping the UK safe. We use cutting edge technology and partnerships to identify, analyse and disrupt threats, working with MI5 and MI6 to protect the UK from terrorism, cyber attacks and espionage. The role offers varied, interesting work within a supportive, inclusive environment that emphasises teamwork. The role can be based at several locations, including the National Cyber Force (NCF) in Samlesbury. The NCF operates across cyberspace to counter, disrupt and contest those who could threaten the UK or its allies, protecting the UK's interests at home and abroad. The Role As an Intelligence Data Analyst you will support real world events and gain unique insight into what happens behind the news headlines. You will gather information from a variety of sources, including high volumes of data from internet connected devices, and use your analytical and interpretive skills to synthesize this information. Your work may involve short or long term projects, finding and tracking adversaries and using analysis to inform foreign policy, law enforcement and national security. About You You enjoy making sense of complex information and asking questions. Curiosity drives you to investigate further, and you are resilient and persistent. You are eager to learn new things, including emerging technologies, and you do not need a technical background. We welcome people of all ages and backgrounds who offer diverse perspectives. No degree or previous experience is required. All that matters is a Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above. A higher qualification is welcome but not essential. Training and Development You will start your training in the Comprehensive Analysis Development Programme, which begins immediately after induction. This bespoke programme is designed for new entrants with no intelligence data analysis experience. You will train in a classroom and on the job with tutors, mentors and colleagues, gaining exposure to real life problems. Rewards and Benefits You will receive a starting salary of £37,892 and the following benefits: 25 days annual leave rising to 30 days after five years of service, plus 10.5 public and private holidays Recognition through the employee performance scheme Interest free season ticket loan Excellent pension scheme Cycle to work scheme On site facilities such as a gym, restaurant and coffee bars (selected locations) Paid parental and adoption leave Equal Opportunities GCHQ seeks a diverse workforce that reflects our society, including people of all ages, ethnicities, gender identities, sexual orientations, neurodivergent conditions and those with disabilities. We encourage applications from under represented groups such as women, ethnic minorities, people with disabilities and those from low socio economic backgrounds. We're Disability Confident GCHQ is a Leader in the Department for Work and Pensions' Disability Confident scheme. We aim to provide fair and proportionate opportunities for disabled applicants who meet the essential minimum criteria for this position. Eligibility criteria for interview include a Level 2 qualification in English Language and Maths, passing the online Situational Judgement Test, meeting the minimum pass marks for application questions, bespoke analysis exercise and test, and the analysis test prior to interview. Additional support is available throughout recruitment to allow everyone to perform to their best ability. What to Expect Online Situational Judgement Test (SJT) Initial short online bespoke analysis test Sift - assessment of two application questions, conducted without personal information Longer online bespoke analysis test Virtual interview Each successful stage must be passed to progress to the next. The overall application process can take 6 to 9 months, including vetting. Before You Apply To work at GCHQ you must be a British citizen or hold dual British nationality. The role requires the highest security clearance - Developed Vetting (DV). A strict drugs policy applies: recreational drugs cannot be used during the application process. The role is based in Cheltenham, Manchester or Samlesbury. Applicants must live within a reasonable commuting distance of one of these locations and will not receive relocation costs. Successful applicants are expected to start between July and September 2027, with no deferrals. Candidates may use separate emails for application correspondence to preserve privacy. Travel costs for in person appointments may be reasonably reimbursed in line with our Candidate Expenses Policy. Applicants must book and retain receipts for reimbursement. Right to Withdraw Statement We reserve the right to bring forward the closing date for this role at any location once a certain number of applications have been received. Please submit your application promptly to avoid disappointment.

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team. This is an excellent opportunity to gain hands on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification. The Role As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service. You will receive structured training and mentoring to develop your technical knowledge and professional skills. Key Responsibilities Provide first-line technical support to users via phone, email, and ticketing systems. Log, track, and update incidents and service requests. Troubleshoot hardware, software, network, and user access issues. Escalate complex issues to senior IT team members where necessary. Set up and configure laptops, desktops, mobile devices, and user accounts. Support Microsoft 365 applications and business systems. Maintain accurate documentation and knowledge base articles. Follow IT service management processes and security standards. Deliver excellent customer service and maintain professional communication at all times. What We're Looking For Essential Skills & Attributes A genuine interest in technology and IT. Strong problem solving abilities and attention to detail. Excellent communication and customer service skills. Ability to work effectively as part of a team. Enthusiastic, eager to learn, and self motivated. Basic understanding of computer hardware, software, and Microsoft applications. Qualifications GCSEs (or equivalent) in Maths and English at Grade 4/C or above. Any IT related qualification or study would be advantageous but is not essential. What You'll Gain A recognised IT apprenticeship qualification. Hands on experience in a professional IT environment. Support and mentoring from experienced IT professionals.Exposure to modern technologies and business systems. Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Location: LCFC Training Ground, Seagrave Hours: Full Time Contract Type: Permanent Working from our world class, state of the art training facility at Seagrave Training Ground, this is a unique opportunity to join a high performance football environment where innovation, collaboration and excellence drive everything we do. With access to industry leading technology, elite performance staff and outstanding facilities, you will play a key role in helping maximise First Team performance through specialist set piece analysis. Help Shape Match Winning Moments We are seeking an exceptional First Team Set Piece Analyst to join our Performance Analysis department. This is an exciting opportunity for a highly motivated analyst with a passion for football performance, tactical innovation and elite level competition. Reporting to the Lead Performance Analyst, you will play a pivotal role in enhancing attacking and defensive set piece performance through detailed analysis, evidence based insights and innovative approaches. Working closely with First Team coaches, players and multidisciplinary staff, you will help maximise one of the most influential areas of modern football. The Role As the First Team Set Piece Analyst, you will lead the analysis of attacking and defensive set pieces, providing high quality insights that support match preparation, in game decision making and post match reviews. You will combine video analysis, performance data and tactical expertise to identify opportunities, evaluate effectiveness and drive continuous improvement across all set piece phases. This role offers the chance to work within a high performance environment where your analysis can directly influence match outcomes and contribute to on pitch success. Key Responsibilities Lead the analysis of attacking and defensive set pieces, delivering actionable insights to First Team coaches and players. Produce detailed pre match opposition reports, identifying tactical trends, recurring routines, strengths, weaknesses and exploitable opportunities. Deliver post match reviews using video, data and visual presentation tools to evaluate team performance and support continuous improvement. Monitor and benchmark set piece performance against internal targets and league standards, identifying trends and areas for development. Research emerging trends, tactical innovations and global best practice in set piece strategy. Develop high quality analytical resources including reports, presentations, dashboards, infographics and video content. Collaborate with the Data & Insights department to integrate performance data into analysis workflows and enhance decision making processes. Maintain and develop video, data and analytical resource libraries, ensuring information is organised, secure and accessible. Support innovation within the Performance Analysis department through the adoption of new technologies and methodologies. Stay informed of developments within football performance analysis, data analytics and set piece strategy. About You You will be a highly organised and detail oriented performance analyst with experience working in a professional football environment. You will possess excellent tactical knowledge, strong communication skills and the ability to turn complex information into clear, impactful recommendations. Experience working within a professional football performance analysis environment. Proven experience using analysis and presentation software including Hudl Sportscode, Hudl Studio and Keynote. Strong tactical understanding of football, particularly within the attacking and defensive set piece phases. Ability to communicate technical and tactical information effectively to coaches and players. Excellent organisational skills and the ability to manage multiple priorities under pressure. Strong interpersonal and relationship building skills. Exceptional attention to detail and commitment to high standards. Bachelor's degree in Performance Analysis, Sport Science or a related discipline (or equivalent experience). Experience working as a specialist Set Piece Analyst within an elite or professional football environment. Experience providing live match analysis and operating live video workflows in a stadium setting. Experience integrating performance data and video analysis to support coaching practice. Postgraduate qualification (e.g. MSc) in Performance Analysis, Sport Science or a related discipline. Full UK Driving Licence. Why Join Us? This is an opportunity to work at the highest level of the game, influencing performance in a role that has become increasingly important to success in modern football. Based at our cutting edge Seagrave Training Ground, you will be part of a progressive and ambitious Performance Analysis department committed to innovation, continuous improvement and competitive excellence. You'll work alongside talented coaches, analysts and performance specialists in an environment designed to support elite performance, with the opportunity to make a direct impact on First Team success. Safeguarding, Equality & Compliance The successful candidate will be expected to uphold the Club's values and policies at all times, including those relating to Safeguarding, Equality, Diversity & Inclusion, Health & Safety, Confidentiality and Data Protection. An understanding of GDPR, information governance and cyber security requirements is essential. About The Club Leicester City Football Club has a rich and proud history - we're more than just a football club; we're a community. Formed in 1884, we've achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021. Our commitment to the local community, fans, and world class experiences extends beyond the pitch. With the opening of our new state of the art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues - we invite you to join our Club and experience the exciting opportunities of a life in the football industry! Benefits Package Our people are the lifeblood of the Club, and we feel should be rewarded as such - we offer a competitive salary, pension scheme and life assurance for all permanent employees. You'll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits! Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community. If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Junior Business Analyst - AI & Digital Transformation Onsite Location: Kirkcaldy, Scotland Type: Full-Time About the Role Our client is a commercially driven group business seeking a Junior Business Analyst to support the practical delivery of AI, automation and digital improvement projects across the organisation. This is a hands on, delivery focused role - the successful candidate will work within the Business Transformation function to help move the business from AI experimentation into a structured delivery model with measurable outcomes. Working closely with colleagues across Sales, Operations, Procurement, Finance, Customer Service, Warehousing and IT, you will help identify opportunities, gather requirements, prototype solutions and support adoption of new tools and ways of working across the business. Key Responsibilities Support the delivery of practical AI and automation initiatives, helping projects move from idea through prototype to live business adoption. Work with departments to understand current processes, challenges and opportunities where AI can improve efficiency, decision making, customer experience or commercial performance. Help build and test AI enabled solutions using tools such as Microsoft Copilot, ChatGPT, Claude, Power Platform and other low code/no code workflow automation technologies. Help maintain simple, repeatable delivery frameworks for AI projects, covering use case definition, prioritisation, testing, deployment and adoption tracking. Support the development of internal AI capability by contributing to playbooks, supporting workshops and helping establish a network of AI champions across the business. Work with IT, development and data teams to ensure AI solutions are secure, scalable and aligned to the organisation's technology standards. Support commercial improvement initiatives through AI driven insight, including pricing, quote follow up, customer engagement, sales productivity and operational reporting. Help structure business knowledge, documents and data sources so they can be used effectively and responsibly within AI assistants, copilots and automation workflows. Skills & Experience Some exposure to, or a strong interest in, business transformation, automation, digital improvement or operational change within a commercial environment. Familiarity with AI tools such as ChatGPT, Claude, Microsoft Copilot and prompt engineering. A good understanding of business processes, with the ability to identify inefficiency, duplication and opportunities for improvement. Some exposure to automation and low code/no code platforms such as Power Automate, Power Apps, Zapier or Make would be advantageous. Good data literacy, with the ability to work with business data, reporting outputs and operational information to support AI use cases. Some exposure to ERP systems, CRM platforms or BI tools - NetSuite, Phocas or Microsoft 365 experience is advantageous. What We're Looking For A curious, proactive self starter who is comfortable operating in a fast moving environment where AI tools and business requirements are constantly evolving. Strong interpersonal skills, with the ability to engage and build relationships with both technical and non technical stakeholders across departments. A confident communicator who can simplify complex technology, create clear documentation and help users adopt new ways of working. Highly organised, with the ability to support multiple workstreams simultaneously and help maintain clear visibility of priorities and progress. A developing commercial awareness, with an understanding of efficiency, margin, sales productivity and customer experience drivers. Desirable Skills & Qualifications Basic understanding of APIs, integrations, SQL, Python or system architecture - hands on delivery and adoption experience takes priority over deep technical coding ability. Awareness of AI governance, data protection, cyber security and responsible AI principles. Experience working in distribution, aftermarket parts, construction, manufacturing, logistics or similar operational sectors. For more information or to apply, please contact Jack Harding at .