NES Fircroft Engineering Services
Knutsford, Cheshire
IT Service Delivery Manager - Permanent - Knutsford Hybrid - 3 days on site, 2 days remote No sponsorship available Required: - 5+ years of experience in IT service delivery or internal IT operations. Proven track record in managing IT vendors, systems, & infrastructure in a modern, cloud-centric environment. Familiarity with ITIL practices, service desk operations, & modern enterprise IT tools. Exceptional communication & stakeholder management skills. Experience in regulated industries is a plus. Ensure systems are reliable, secure, & aligned with business priorities & compliance mandates (eg, ISO 27001, SOC 2 Type 2). Manage relationships with third-party vendors & MSPs responsible for supporting my client's internal IT services & infrastructure. Manage the internal IT operational budget & oversee procurement of IT tools, licenses, & services. Oversee & actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, & proactive resolution of any contractual issues or disputes IT Services Delivery Manager role summary The IT Service Delivery Manager is responsible for overseeing the delivery, performance, & continuous improvement of my client's internal IT systems, tools, & outsourced technology services. This role ensures that internal technology infrastructure supports operational efficiency, scalability, & compliance across the business. Acting as the primary point of accountability for internal IT service management & vendor oversight, the individual will work closely with department heads, outsourced partners, & executive leadership to ensure technology services meet business needs & compliance requirements. IT Services Delivery Manager key responsibilities Internal IT Systems Oversight Own the performance & life cycle management of client's internal IT systems, platforms, & productivity tools. Ensure systems are reliable, secure, & aligned with business priorities & compliance mandates (eg, ISO 27001, SOC 2 Type 2). Outsourced Technology Vendor Management Manage relationships with third-party vendors & MSPs responsible for supporting my client's internal IT services & infrastructure. Oversee & actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, & proactive resolution of any contractual issues or disputes. Ensure service levels are met, & support contracts are actively monitored, evaluated, & renewed or adjusted as needed. Lead vendor performance reviews & enforce service delivery & escalation protocols. Service Delivery & Operational Excellence Governance & Compliance Budgeting & Procurement Classification: Commercial In Confidence Continuous Improvement Stakeholder Engagement With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
28/07/2026
Full time
IT Service Delivery Manager - Permanent - Knutsford Hybrid - 3 days on site, 2 days remote No sponsorship available Required: - 5+ years of experience in IT service delivery or internal IT operations. Proven track record in managing IT vendors, systems, & infrastructure in a modern, cloud-centric environment. Familiarity with ITIL practices, service desk operations, & modern enterprise IT tools. Exceptional communication & stakeholder management skills. Experience in regulated industries is a plus. Ensure systems are reliable, secure, & aligned with business priorities & compliance mandates (eg, ISO 27001, SOC 2 Type 2). Manage relationships with third-party vendors & MSPs responsible for supporting my client's internal IT services & infrastructure. Manage the internal IT operational budget & oversee procurement of IT tools, licenses, & services. Oversee & actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, & proactive resolution of any contractual issues or disputes IT Services Delivery Manager role summary The IT Service Delivery Manager is responsible for overseeing the delivery, performance, & continuous improvement of my client's internal IT systems, tools, & outsourced technology services. This role ensures that internal technology infrastructure supports operational efficiency, scalability, & compliance across the business. Acting as the primary point of accountability for internal IT service management & vendor oversight, the individual will work closely with department heads, outsourced partners, & executive leadership to ensure technology services meet business needs & compliance requirements. IT Services Delivery Manager key responsibilities Internal IT Systems Oversight Own the performance & life cycle management of client's internal IT systems, platforms, & productivity tools. Ensure systems are reliable, secure, & aligned with business priorities & compliance mandates (eg, ISO 27001, SOC 2 Type 2). Outsourced Technology Vendor Management Manage relationships with third-party vendors & MSPs responsible for supporting my client's internal IT services & infrastructure. Oversee & actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, & proactive resolution of any contractual issues or disputes. Ensure service levels are met, & support contracts are actively monitored, evaluated, & renewed or adjusted as needed. Lead vendor performance reviews & enforce service delivery & escalation protocols. Service Delivery & Operational Excellence Governance & Compliance Budgeting & Procurement Classification: Commercial In Confidence Continuous Improvement Stakeholder Engagement With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
LA International Computer Consultants Ltd
Basingstoke, Hampshire
Exit Manager Must have an Active DV Clearance Exit Manager Responsibilities Lead coordination between customers, internal teams, and incoming suppliers. Design and deliver end-to-end exit and transition plans aligned to contractual obligations. Ensure all exit and close-down activities are completed successfully. Engage with senior customer and internal stakeholders throughout the transition process. Manage knowledge transfer, documentation, and asset handover activities. Mitigate risks relating to service continuity, data integrity, and commercial exposure. Interpret and implement exit clauses within contracts, MSAs, and SOWs. Provide governance, reporting, and oversight across all exit activities. Support dispute avoidance and resolution where required. Exit Manager Skills and Experience Proven experience in exit management, service transition, or complex programme delivery. Background within consulting, systems integration, or managed services environments. Strong understanding of commercial contracts and delivery frameworks. Excellent stakeholder management and conflict resolution skills. Experience managing multiple priorities within enterprise-scale environments. Exposure to cloud, data, or Microsoft technology ecosystems. Strong planning, leadership, and communication capability. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
27/07/2026
Contractor
Exit Manager Must have an Active DV Clearance Exit Manager Responsibilities Lead coordination between customers, internal teams, and incoming suppliers. Design and deliver end-to-end exit and transition plans aligned to contractual obligations. Ensure all exit and close-down activities are completed successfully. Engage with senior customer and internal stakeholders throughout the transition process. Manage knowledge transfer, documentation, and asset handover activities. Mitigate risks relating to service continuity, data integrity, and commercial exposure. Interpret and implement exit clauses within contracts, MSAs, and SOWs. Provide governance, reporting, and oversight across all exit activities. Support dispute avoidance and resolution where required. Exit Manager Skills and Experience Proven experience in exit management, service transition, or complex programme delivery. Background within consulting, systems integration, or managed services environments. Strong understanding of commercial contracts and delivery frameworks. Excellent stakeholder management and conflict resolution skills. Experience managing multiple priorities within enterprise-scale environments. Exposure to cloud, data, or Microsoft technology ecosystems. Strong planning, leadership, and communication capability. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
About the Role We're looking for an IT Procurement Manager to join our team on a 7 month fixed term contract in our London office although we can consider applicants to our Edinburgh, Glasgow or Sheffield offices. As a Procurement Manager, you will be responsible for designing and executing sourcing strategies for the IT category. Reporting to the Senior Procurement Manager, you will be an integral part of the Procurement function within a forward-thinking law firm, working with stakeholders across the firm to provide a high-quality internal client service and deliver end-to-end sourcing projects. You may also be asked to support other procurement categories from time to time. This role will require you to lead and execute sourcing projects including strategy development, RFI / RFP process, supplier negotiation, award recommendations, business case presentations, risk management and contract execution. You will bring a deep understanding of the market forces, external factors, products, suppliers and the supply chain to develop a sourcing plan which will deliver significant savings and other value. You will also continually review current and future contractual performance internally and externally with suppliers through data reporting and analysis to ensure competitive advantage is maximised and a robust strategy is executed. Key Responsibilities Category Strategy Lead the development, implementation and review of IT procurement strategies, ensuring the approach is agreed with relevant stakeholders. Research innovative procurement solutions and best practice that can be implemented within the IT category. Stay current with legislative & regulatory requirements and reflect these within sourcing strategies (e.g. GDPR, DORA). Implement supplier rationalisation programmes and identify new sources of supply where appropriate to optimise competition, innovation, resilience and value. Support the Senior Procurement Manager in delivering long-term procurement goals. Market Insight & Analysis Understand supplier operating models, cost drivers, supply chain dynamics and market forces to inform sourcing strategies, negotiation approaches and commercial decision-making. Benchmark the costs of services against top-quartile performance. Analyse IT spend and demand to identify sourcing, savings and supplier rationalisation opportunities. Manage systems and processes that will enable the measurement & tracking of IT category cost and service levels against industry benchmarks. Perform Total Cost of Ownership evaluations, Supply-market Research and Pricing Audits and Impact Analysis for the pursuit of Continuous Cost Improvements. Sourcing and Contracting Lead end-to-end sourcing including RFx development, supplier evaluations, award recommendations, contract negotiation and contract execution. Ensure contractual arrangements appropriately mitigate legal, commercial, operational and regulatory risks, and that contracts are delivered on time, within budget and achieve improved benefits and savings for the firm. Lead multi-functional teams in developing and delivering sourcing strategies, fostering a collaborative approach to working. Balance differing and often conflicting priorities, including risk mitigation, financial savings, service quality, innovation and continuity of supply. Stakeholder Management Manage supplier relationships, including supplier development and performance management. Build strong working relationships with senior stakeholders to design and implement sourcing strategies for the IT category. Provide category insights and intelligence to business stakeholders to drive value. Use strong negotiation, influencing and communication capabilities to liaise with internal and external stakeholders at all levels. Overcome barriers to significant change arising from new procurement approaches. Cost Diagnostic Implementation & Capability Building Lead the implementation of IT procurement initiatives identified by a recent cost diagnostic, working with relevant business stakeholders to deliver expected benefits. Provide training and coaching to upskill Procurement Managers and transfer relevant IT category knowledge and best practices. About You Experience & Qualifications Required Experience in IT Procurement, Contracting, and Project Management Bachelor's degree or equivalent, in either Business, Finance, Economics, Procurement, Supply Chain or related discipline. Professional procurement qualification (e.g. CIPS or equivalent) preferred. Skills Required Technical Procurement skills in strategic sourcing, category management, supplier relationship management, subject matter expertise in the IT spend category, contract execution and management, and supplier dispute resolution. Demonstrable experience sourcing and negotiating across a broad range of IT spend categories is essential, including enterprise software and SaaS, cloud services, cyber security, infrastructure, telecommunications and networking, end-user hardware and managed services. Proven experience in designing and executing sourcing strategies that consistently deliver measurable bottom-line cost savings. Proven track record in influencing sourcing decisions within the IT Category Expert negotiator, solid knowledge of contract language and legislative requirements. Previous experience of working through a digital transformation would be an advantage. Results-orientated, excellent analytical, process and problem-solving skills Must be able to prioritise and make sound decisions based on logic. Strong change management skills. Strong digital skills, with a good working knowledge of Microsoft suite (PowerPoint, Excel), and BI tools. What's in it for you? Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website. Whether you're a lawyer or a finance professional, a business developer or an IT expert, we have a wide range of legal and business careers for you. Find where you belong. Preparing for tomorrow's challenges starts today. That's why CMS adopts a Future Facing approach, ensuring our clients and our people stay ahead in an ever-evolving landscape. Global expertise, local insights.
26/07/2026
Full time
About the Role We're looking for an IT Procurement Manager to join our team on a 7 month fixed term contract in our London office although we can consider applicants to our Edinburgh, Glasgow or Sheffield offices. As a Procurement Manager, you will be responsible for designing and executing sourcing strategies for the IT category. Reporting to the Senior Procurement Manager, you will be an integral part of the Procurement function within a forward-thinking law firm, working with stakeholders across the firm to provide a high-quality internal client service and deliver end-to-end sourcing projects. You may also be asked to support other procurement categories from time to time. This role will require you to lead and execute sourcing projects including strategy development, RFI / RFP process, supplier negotiation, award recommendations, business case presentations, risk management and contract execution. You will bring a deep understanding of the market forces, external factors, products, suppliers and the supply chain to develop a sourcing plan which will deliver significant savings and other value. You will also continually review current and future contractual performance internally and externally with suppliers through data reporting and analysis to ensure competitive advantage is maximised and a robust strategy is executed. Key Responsibilities Category Strategy Lead the development, implementation and review of IT procurement strategies, ensuring the approach is agreed with relevant stakeholders. Research innovative procurement solutions and best practice that can be implemented within the IT category. Stay current with legislative & regulatory requirements and reflect these within sourcing strategies (e.g. GDPR, DORA). Implement supplier rationalisation programmes and identify new sources of supply where appropriate to optimise competition, innovation, resilience and value. Support the Senior Procurement Manager in delivering long-term procurement goals. Market Insight & Analysis Understand supplier operating models, cost drivers, supply chain dynamics and market forces to inform sourcing strategies, negotiation approaches and commercial decision-making. Benchmark the costs of services against top-quartile performance. Analyse IT spend and demand to identify sourcing, savings and supplier rationalisation opportunities. Manage systems and processes that will enable the measurement & tracking of IT category cost and service levels against industry benchmarks. Perform Total Cost of Ownership evaluations, Supply-market Research and Pricing Audits and Impact Analysis for the pursuit of Continuous Cost Improvements. Sourcing and Contracting Lead end-to-end sourcing including RFx development, supplier evaluations, award recommendations, contract negotiation and contract execution. Ensure contractual arrangements appropriately mitigate legal, commercial, operational and regulatory risks, and that contracts are delivered on time, within budget and achieve improved benefits and savings for the firm. Lead multi-functional teams in developing and delivering sourcing strategies, fostering a collaborative approach to working. Balance differing and often conflicting priorities, including risk mitigation, financial savings, service quality, innovation and continuity of supply. Stakeholder Management Manage supplier relationships, including supplier development and performance management. Build strong working relationships with senior stakeholders to design and implement sourcing strategies for the IT category. Provide category insights and intelligence to business stakeholders to drive value. Use strong negotiation, influencing and communication capabilities to liaise with internal and external stakeholders at all levels. Overcome barriers to significant change arising from new procurement approaches. Cost Diagnostic Implementation & Capability Building Lead the implementation of IT procurement initiatives identified by a recent cost diagnostic, working with relevant business stakeholders to deliver expected benefits. Provide training and coaching to upskill Procurement Managers and transfer relevant IT category knowledge and best practices. About You Experience & Qualifications Required Experience in IT Procurement, Contracting, and Project Management Bachelor's degree or equivalent, in either Business, Finance, Economics, Procurement, Supply Chain or related discipline. Professional procurement qualification (e.g. CIPS or equivalent) preferred. Skills Required Technical Procurement skills in strategic sourcing, category management, supplier relationship management, subject matter expertise in the IT spend category, contract execution and management, and supplier dispute resolution. Demonstrable experience sourcing and negotiating across a broad range of IT spend categories is essential, including enterprise software and SaaS, cloud services, cyber security, infrastructure, telecommunications and networking, end-user hardware and managed services. Proven experience in designing and executing sourcing strategies that consistently deliver measurable bottom-line cost savings. Proven track record in influencing sourcing decisions within the IT Category Expert negotiator, solid knowledge of contract language and legislative requirements. Previous experience of working through a digital transformation would be an advantage. Results-orientated, excellent analytical, process and problem-solving skills Must be able to prioritise and make sound decisions based on logic. Strong change management skills. Strong digital skills, with a good working knowledge of Microsoft suite (PowerPoint, Excel), and BI tools. What's in it for you? Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website. Whether you're a lawyer or a finance professional, a business developer or an IT expert, we have a wide range of legal and business careers for you. Find where you belong. Preparing for tomorrow's challenges starts today. That's why CMS adopts a Future Facing approach, ensuring our clients and our people stay ahead in an ever-evolving landscape. Global expertise, local insights.
Business Development Manager - LondonApplyremote type: Hybridlocations: Field Based - Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 28, 2026 (30+ days left to apply)job requisition id: R3349 Business Development Manager This position has a territory area of: North East London, including Enfield, North London, East London Areas. Our successful candidate will ideally live within the N, NW, E or surrounding postcode areas.In this role of Business Development Manager, you will be responsible for professional commercial business partnering, sales development and training of specific high value, high opportunity Kitchen Studios and Electrical Retail Partners. Working closely with these Partners you will build and implement collaborative business plans that ensure Miele delivers a best in class partnership that achieve set sales growth targets and objectives.We also partner closely with our Miele Experience Centres providing consumers expert advice and hands on demonstrations truly bringing our products to life.You will bring a good level of commercial experience and emotional intelligence. We will look to see how your previous sales and account management experience could add value to our organisation.To be successful in this role you should have a clear history of delivering great results within a challenging sales environment, be passionate about exceeding targets and building great business relationships. Experience of driving businesses through clearly identified development planning is a pre-requisite as is the ability to showcase evidence of utilising analytics to support decision making.Experience of implementing a multi-faceted promotional calendar ensuring maximum exposure at all levels within the account and territory is equally desired plus the ability to create insight from financial data that clearly identifies territory shape, challenges and opportunities.A natural relationship builder, you will put the customer at the heart of everything you do you and will exemplify 'Immer Besser' in the way you work. You will think creatively, be willing to challenge the status quo and overcome objections to drive the territory forwards.This is a critical role within the Miele business and you will work closely with the Head of Sales, Domestic Support Teams, Category Managers, Logistics, Service and Finance. You will be asked to demonstrate: Experience from working with commercial sales, ideally showing how you have developed partnerships and managed customers within a territory. Experience of working within sales and customer facing roles. Great listening and communication skills, with the ability to persuade and influence stakeholders both internally and externally. Strong commercial acumen and the ability to design and discuss trade terms and compliance with partners. An understanding of how to flex to balance the demands of the business and the customer. A positive and solution focused mindset for problem solving and dispute resolutionIn addition to a strong commitment to your personal development and growth, we can offer you a competitive salary depending on experience, plus bonus and a company car, coupled with a competitive benefits package.We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.Please apply below by sharing your CV, answering the screening questions and let us know 'why Miele?' and 'why me?' in the covering letter section.
26/07/2026
Full time
Business Development Manager - LondonApplyremote type: Hybridlocations: Field Based - Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 28, 2026 (30+ days left to apply)job requisition id: R3349 Business Development Manager This position has a territory area of: North East London, including Enfield, North London, East London Areas. Our successful candidate will ideally live within the N, NW, E or surrounding postcode areas.In this role of Business Development Manager, you will be responsible for professional commercial business partnering, sales development and training of specific high value, high opportunity Kitchen Studios and Electrical Retail Partners. Working closely with these Partners you will build and implement collaborative business plans that ensure Miele delivers a best in class partnership that achieve set sales growth targets and objectives.We also partner closely with our Miele Experience Centres providing consumers expert advice and hands on demonstrations truly bringing our products to life.You will bring a good level of commercial experience and emotional intelligence. We will look to see how your previous sales and account management experience could add value to our organisation.To be successful in this role you should have a clear history of delivering great results within a challenging sales environment, be passionate about exceeding targets and building great business relationships. Experience of driving businesses through clearly identified development planning is a pre-requisite as is the ability to showcase evidence of utilising analytics to support decision making.Experience of implementing a multi-faceted promotional calendar ensuring maximum exposure at all levels within the account and territory is equally desired plus the ability to create insight from financial data that clearly identifies territory shape, challenges and opportunities.A natural relationship builder, you will put the customer at the heart of everything you do you and will exemplify 'Immer Besser' in the way you work. You will think creatively, be willing to challenge the status quo and overcome objections to drive the territory forwards.This is a critical role within the Miele business and you will work closely with the Head of Sales, Domestic Support Teams, Category Managers, Logistics, Service and Finance. You will be asked to demonstrate: Experience from working with commercial sales, ideally showing how you have developed partnerships and managed customers within a territory. Experience of working within sales and customer facing roles. Great listening and communication skills, with the ability to persuade and influence stakeholders both internally and externally. Strong commercial acumen and the ability to design and discuss trade terms and compliance with partners. An understanding of how to flex to balance the demands of the business and the customer. A positive and solution focused mindset for problem solving and dispute resolutionIn addition to a strong commitment to your personal development and growth, we can offer you a competitive salary depending on experience, plus bonus and a company car, coupled with a competitive benefits package.We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.Please apply below by sharing your CV, answering the screening questions and let us know 'why Miele?' and 'why me?' in the covering letter section.
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Please note this is a 2 year fixed term contracted position. Our IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four six-month placements across four of the six IT teams over a two year fixed term contract, gaining hands on experience in each area. Take on real tasks and small projects within each team, not just shadowing. Build an understanding of how each part of IT supports fee earners and the day to day running of the firm. Work alongside a mentor in each rotation who will guide development and give regular feedback. Take part in soft skills and business development training that runs alongside the rotations. Contribute ideas and a fresh perspective while moving across teams and seeing the bigger picture. Build a network of mentors and colleagues across the whole IT function, informing the choice of permanent role at the end of the scheme. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for A genuine interest in a career in IT, with curiosity about how technology supports a business. Strong communication skills and the confidence to build relationships across different teams. A proactive, can do approach and willingness to get involved. Good organisational skills and the ability to manage several priorities while moving between rotations. A collaborative mindset - comfortable asking questions and working as part of a team. 2:1 degree or above in any discipline, or equivalent experience. Eligible to work in the UK. An interest in the legal sector and an understanding that technology in a law firm exists to support fee earners and client service, not as an end in itself. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 3 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week. Benefits Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit
25/07/2026
Full time
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Please note this is a 2 year fixed term contracted position. Our IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four six-month placements across four of the six IT teams over a two year fixed term contract, gaining hands on experience in each area. Take on real tasks and small projects within each team, not just shadowing. Build an understanding of how each part of IT supports fee earners and the day to day running of the firm. Work alongside a mentor in each rotation who will guide development and give regular feedback. Take part in soft skills and business development training that runs alongside the rotations. Contribute ideas and a fresh perspective while moving across teams and seeing the bigger picture. Build a network of mentors and colleagues across the whole IT function, informing the choice of permanent role at the end of the scheme. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for A genuine interest in a career in IT, with curiosity about how technology supports a business. Strong communication skills and the confidence to build relationships across different teams. A proactive, can do approach and willingness to get involved. Good organisational skills and the ability to manage several priorities while moving between rotations. A collaborative mindset - comfortable asking questions and working as part of a team. 2:1 degree or above in any discipline, or equivalent experience. Eligible to work in the UK. An interest in the legal sector and an understanding that technology in a law firm exists to support fee earners and client service, not as an end in itself. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 3 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week. Benefits Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as a Service Desk Technician on a 6 month fixed term contract. Working under the operational supervision of the Team Leader of the Service Desk and reporting into the Manager of IT Services. The Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and fault tickets in accordance with global Service Desk procedures. They will contribute to the successful deployment/upgrade of IT services and systems. They are also required to support the overall IT strategy within the business. 08:00 a.m. to 6:00 p.m. with flexibility in accordance with the needs of the business. (37.5 hour week on a rotational shift basis). The role holder will be expected to be on-call outside normal office hours. This will be approximately 1 week in 8 but may vary as operational demands dictate. Responsibilities Manages all incoming incidents and service requests in accordance with standard procedures and documented processes Delivers support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive incident management across all global queues for regional tickets Maintains high 1st time fix resolution rates on all relevant service desk tickets Escalates problems based on trend analysis via the Problem Management process and act as a technical resources for escalated problems Operates within and makes suggestions for improving service desk standards and guidelines Develops a sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures Works with vendor support contacts to resolve technical issues within the service desk environment Defines, documents and maintains relevant service desk processes including all relevant communication activities Adheres to all IT and user quality assurance practices/processes Provides advanced remote access support and ad-hoc support for non-standard personal and/or remote access devices Accurately maintains all relevant applications support documentation including the on-line knowledge base Undertakes regular service activities (audit/leavers/joiners) to ensure timely completion Maintains proactive working relationships between your team and other teams within the IT department and the users Provide mentoring and coaching to other team members with respect to technology and processes used within the firm Delivers proactive communication via recognized channels Provide on-call assistance when needed Assist in other area's in IT when needed and perform other duties as directed Work overtime or hours other than those normally scheduled whenever the Firm deems necessary. Qualifications, Experience and Personal Attributes Professional Certification and/or experience (e.g. Microsoft Office Specialist) preferred COMPTIA A+, ITILv4 Desirable Degree in related field is preferred or equivalent work experience Experience: 3+ Years Experience as a Service Desk analyst in a professional services environment or a law firm required. Skills: Strong knowledge of MS Entra ID, Active Directory and Exchange as they relate to Service Desk activities Strong support capabilities in all MS Office products and applications including Word, Outlook, Excel, PowerPoint and Copilot Good knowledge of Mobile devices such as iPhone, iPads and Android devices Strong knowledge of document management systems and e-filing processes Strong support capabilities for other non-standard legal applications Good working knowledge of remote access technologies and video conference tools Knowledge of the ITIL environment and process is preferred (e.g., incident management and workflow) Proficiency in Generative AI Technologies and their application within a Legal Environment Performance Traits: Must be able to multi-task to ensure that all incident/service requests are being progressed and resolved in accordance with expectations Strong customer service skills and the ability to develop a rapport with users over the phone Quickly and accurately troubleshoot applications/document based issues Ability to learn and apply new technical knowledge quickly Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors Ability to work in a diverse team and effectively support the demanding needs of the Firm Ability to work under pressure, meet deadlines with shifting priorities Must be a self-starter with a high level of initiative Strong customer service skills, able to anticipate needs Strong attention to detail, organizational skills and the ability to handle multiple projects Maintains confidentiality and exercises discretion Exercises solid strategic thinking and problem-solving skills The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
25/07/2026
Full time
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as a Service Desk Technician on a 6 month fixed term contract. Working under the operational supervision of the Team Leader of the Service Desk and reporting into the Manager of IT Services. The Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and fault tickets in accordance with global Service Desk procedures. They will contribute to the successful deployment/upgrade of IT services and systems. They are also required to support the overall IT strategy within the business. 08:00 a.m. to 6:00 p.m. with flexibility in accordance with the needs of the business. (37.5 hour week on a rotational shift basis). The role holder will be expected to be on-call outside normal office hours. This will be approximately 1 week in 8 but may vary as operational demands dictate. Responsibilities Manages all incoming incidents and service requests in accordance with standard procedures and documented processes Delivers support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive incident management across all global queues for regional tickets Maintains high 1st time fix resolution rates on all relevant service desk tickets Escalates problems based on trend analysis via the Problem Management process and act as a technical resources for escalated problems Operates within and makes suggestions for improving service desk standards and guidelines Develops a sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures Works with vendor support contacts to resolve technical issues within the service desk environment Defines, documents and maintains relevant service desk processes including all relevant communication activities Adheres to all IT and user quality assurance practices/processes Provides advanced remote access support and ad-hoc support for non-standard personal and/or remote access devices Accurately maintains all relevant applications support documentation including the on-line knowledge base Undertakes regular service activities (audit/leavers/joiners) to ensure timely completion Maintains proactive working relationships between your team and other teams within the IT department and the users Provide mentoring and coaching to other team members with respect to technology and processes used within the firm Delivers proactive communication via recognized channels Provide on-call assistance when needed Assist in other area's in IT when needed and perform other duties as directed Work overtime or hours other than those normally scheduled whenever the Firm deems necessary. Qualifications, Experience and Personal Attributes Professional Certification and/or experience (e.g. Microsoft Office Specialist) preferred COMPTIA A+, ITILv4 Desirable Degree in related field is preferred or equivalent work experience Experience: 3+ Years Experience as a Service Desk analyst in a professional services environment or a law firm required. Skills: Strong knowledge of MS Entra ID, Active Directory and Exchange as they relate to Service Desk activities Strong support capabilities in all MS Office products and applications including Word, Outlook, Excel, PowerPoint and Copilot Good knowledge of Mobile devices such as iPhone, iPads and Android devices Strong knowledge of document management systems and e-filing processes Strong support capabilities for other non-standard legal applications Good working knowledge of remote access technologies and video conference tools Knowledge of the ITIL environment and process is preferred (e.g., incident management and workflow) Proficiency in Generative AI Technologies and their application within a Legal Environment Performance Traits: Must be able to multi-task to ensure that all incident/service requests are being progressed and resolved in accordance with expectations Strong customer service skills and the ability to develop a rapport with users over the phone Quickly and accurately troubleshoot applications/document based issues Ability to learn and apply new technical knowledge quickly Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors Ability to work in a diverse team and effectively support the demanding needs of the Firm Ability to work under pressure, meet deadlines with shifting priorities Must be a self-starter with a high level of initiative Strong customer service skills, able to anticipate needs Strong attention to detail, organizational skills and the ability to handle multiple projects Maintains confidentiality and exercises discretion Exercises solid strategic thinking and problem-solving skills The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. The Role This is a founding leadership role. You'll take ownership of our global business development function, managing a geo-distributed team with a mandate to scale it in the near term. This role requires regular in-office presence to build team knowledge, strengthen collaboration, and support the ongoing development of the BDR team. Being together in person will be key to coaching, knowledge sharing, onboarding, and creating a strong sales excellence culture. This is a pure team manager role where you will be responsible for performance management, coaching, talent development, hiring/firing, dispute resolution, process enforcement and success metrics. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful-they figure things out with whatever tools are available Have strong opinions and can defend them Learn fast because they're hungry Want to work with no BS people building something important People who struggle here: Need extensive hand-holding View high expectations as "unreasonable" Expect strict 9 to 6 boundaries Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key Responsibilities: Lead, coach, and develop a distributed team of 4 BDRs across multiple regions, with day to day accountability for activity, conversion, and pipeline targets Scale the team: own hiring end to end, from profile definition and sourcing through interviewing, onboarding, and ramp Support the outbound playbook - ICP and account segmentation, multi channel sequences, messaging by persona and region, and qualification standards Design territory and vertical coverage so a global team operates as one coordinated engine, not silos Run forecasting and reporting on pipeline generation; present performance and insights directly to founders Partner closely with Sales and Marketing to align on handoffs, SLAs, campaign follow up, and feedback loops from the front line to product and positioning Set the bar on culture: instill the habits, standards, and energy of a high performing outbound team from day one Who we are looking for: 5+ years in business development / sales development in B2B SaaS, including 2+ years managing BDR/SDR teams Background at a Start/Scale-up (sub 200 employees) Experience managing remote or geo distributed teams across time zones - you know how to keep distributed people aligned, motivated, and accountable A track record of hiring and ramping BDRs quickly; you've grown a team before, ideally in an early stage or scale up environment Strong command of modern outbound: multi channel prospecting, sales engagement platforms, CRM (e.g., HubSpot), and data driven pipeline management Builder's mindset - comfortable with ambiguity, first principles thinking, and shipping process before it's perfect Willing and able to sell yourself: you lead from the front and stay close to the conversations Excellent written and spoken English; additional languages a plus given the global remit Nice to Have: Experience selling into regulated industries (e.g., fintech, compliance, FS) Prior "founding" or first manager role at a startup Experience opening new geographic markets What we offer: Leadership position with direct influence on Flagright's global sales strategy Report directly to the CEO Product with clear, real world differentiation High bar environment focused on execution, learning, and continuous improvement Get equity from day 1 at a Y Combinator startup Work alongside a highly competent, top tier team, including professionals from Y Combinator, ex AWS, and Palantir Enjoy a low bureaucracy environment, minimal meetings, and an asynchronous communications culture
24/07/2026
Full time
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. The Role This is a founding leadership role. You'll take ownership of our global business development function, managing a geo-distributed team with a mandate to scale it in the near term. This role requires regular in-office presence to build team knowledge, strengthen collaboration, and support the ongoing development of the BDR team. Being together in person will be key to coaching, knowledge sharing, onboarding, and creating a strong sales excellence culture. This is a pure team manager role where you will be responsible for performance management, coaching, talent development, hiring/firing, dispute resolution, process enforcement and success metrics. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful-they figure things out with whatever tools are available Have strong opinions and can defend them Learn fast because they're hungry Want to work with no BS people building something important People who struggle here: Need extensive hand-holding View high expectations as "unreasonable" Expect strict 9 to 6 boundaries Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key Responsibilities: Lead, coach, and develop a distributed team of 4 BDRs across multiple regions, with day to day accountability for activity, conversion, and pipeline targets Scale the team: own hiring end to end, from profile definition and sourcing through interviewing, onboarding, and ramp Support the outbound playbook - ICP and account segmentation, multi channel sequences, messaging by persona and region, and qualification standards Design territory and vertical coverage so a global team operates as one coordinated engine, not silos Run forecasting and reporting on pipeline generation; present performance and insights directly to founders Partner closely with Sales and Marketing to align on handoffs, SLAs, campaign follow up, and feedback loops from the front line to product and positioning Set the bar on culture: instill the habits, standards, and energy of a high performing outbound team from day one Who we are looking for: 5+ years in business development / sales development in B2B SaaS, including 2+ years managing BDR/SDR teams Background at a Start/Scale-up (sub 200 employees) Experience managing remote or geo distributed teams across time zones - you know how to keep distributed people aligned, motivated, and accountable A track record of hiring and ramping BDRs quickly; you've grown a team before, ideally in an early stage or scale up environment Strong command of modern outbound: multi channel prospecting, sales engagement platforms, CRM (e.g., HubSpot), and data driven pipeline management Builder's mindset - comfortable with ambiguity, first principles thinking, and shipping process before it's perfect Willing and able to sell yourself: you lead from the front and stay close to the conversations Excellent written and spoken English; additional languages a plus given the global remit Nice to Have: Experience selling into regulated industries (e.g., fintech, compliance, FS) Prior "founding" or first manager role at a startup Experience opening new geographic markets What we offer: Leadership position with direct influence on Flagright's global sales strategy Report directly to the CEO Product with clear, real world differentiation High bar environment focused on execution, learning, and continuous improvement Get equity from day 1 at a Y Combinator startup Work alongside a highly competent, top tier team, including professionals from Y Combinator, ex AWS, and Palantir Enjoy a low bureaucracy environment, minimal meetings, and an asynchronous communications culture
Our client in the Defence Industry is looking for an experienced Commercial Manager who will be managing contracts end to end. In this role you will be managing the full contract lifecycle from drafting to close-out. Throughout the process you will work on bid and tender support, compliance, performance and risk management, stakeholder management, contract dispute resolution and reporting. We are looking for someone who has previous experience working on MOD contracts, or within an MOD environment, with a track record in the bid/tender process negotiating contracts. Experience of commercially establishing and delivering Single Source Competitive Regulation Qualifying Defence Contracts. You must have the ability to manage multiple activities and priorities simultaneously and be commercially astute and confident operating within MOD contracting structure, including DEFCONs. Due to the nature of the role, all candidates must be sole British nationals and eligible to hold SC clearance.
22/07/2026
Full time
Our client in the Defence Industry is looking for an experienced Commercial Manager who will be managing contracts end to end. In this role you will be managing the full contract lifecycle from drafting to close-out. Throughout the process you will work on bid and tender support, compliance, performance and risk management, stakeholder management, contract dispute resolution and reporting. We are looking for someone who has previous experience working on MOD contracts, or within an MOD environment, with a track record in the bid/tender process negotiating contracts. Experience of commercially establishing and delivering Single Source Competitive Regulation Qualifying Defence Contracts. You must have the ability to manage multiple activities and priorities simultaneously and be commercially astute and confident operating within MOD contracting structure, including DEFCONs. Due to the nature of the role, all candidates must be sole British nationals and eligible to hold SC clearance.
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with the business and legal practices in EMEA and Asia to establish effective and lasting partnerships. This position requires a thorough understanding of stakeholder requirements, the ability to communicate the value of IT services, and the responsibility to align IT initiatives with the Firm's strategic goals. The role supports oversight of daily IT operations, focusing on maximizing availability, performance, and user satisfaction in coordination with the Director: Global Technology Services. The Assistant Director will cultivate robust relationships with local office leadership, promote a client-focused approach, and ensure that US operations contribute to and benefit from the Firm's global standards and initiatives. The Assistant Director: Technology Services will support the Director: Global Technology Services in delivering exceptional IT services, driving consistency, efficiencies, operational excellence, and continual service improvement across the Firm. This position is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities, including the responsible adoption of Gen AI capabilities that enhance productivity, improve service delivery, and support the Firm's broader technology strategy. This position is also a primary point of contact for office Directors of Administration within the region to address IT questions and concerns. Perform other additional duties as assigned. Hours: Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business. Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms. Responsibilities Responsibilities: Collaborate with the Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures. Support managers by providing leadership and guidance in alignment with the Global Director's strategic direction for planning, designing, developing, and implementing technology projects. Engage with stakeholders to capture and reflect the Voice of the Client in IT service delivery, including feedback mechanisms such as workshops, pilots, and surveys. Coordinate and support the execution of IT projects, process improvements, and change initiatives aligned with global IT strategy. Oversee day-to-day IT support operations to uphold service standards, performance, security, and user satisfaction in alignment with the Global Director's strategic objectives. Build and maintain strong relationships with office leadership, practice groups, and business units in EMEA and Asia to ensure IT services meet evolving business needs. Support and promote adoption of firm-approved technologies, including AI-enabled tools and automation capabilities, to improve service efficiency and user productivity. Supervise and develop IT support teams, fostering a culture of collaboration, accountability, innovation, and continuous improvement. Support the Global Director in promoting cost-effective operation and maintenance of information systems, business processes, and project delivery. Support the effective operation of the service support desk following global standards by monitoring issue resolution, trend data, and adherence to SLAs and KPIs. Monitor and report on service performance metrics, user satisfaction, adoption trends, and budget utilization; identify issues and recommend process improvements. Assist in asset and configuration management for offices in EMEA and Asia, ensuring alignment with global standards. Support the implementation, adoption, and optimisation of ServiceNow as a key platform for IT service management. Participate in major incident coordination and ensure post-incident reviews are completed, and improvement actions are tracked. Participate in vendor management and contract negotiations for EMEA and Asia IT services, monitoring vendor performance against service expectations and business outcomes. Ensure compliance with Firm policies, security standards, governance requirements, and specific regulatory obligations. Prepare dashboards aligned with global standards, executive-ready updates, and regular reporting on service levels, KPIs, operational health, and improvement opportunities for the Director: Global Technology Services. Travel to offices as needed to meet with lawyers, administrators, business leadership, and local IT teams to better understand service needs, adoption opportunities, and operational challenges. Collaborate with peers and global counterparts to enhance IT services, improve utilisation, eliminate non-value added activities, and standardise service delivery where appropriate. Perform other duties as assigned or required to meet Firm goals and objectives. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications, Experience and Personal Attributes Bachelor's degree in Information Technology, Business Management or related field preferred; equivalent combination of education and relevant experience considered. Experience, skills and personal attributes: Professional Experience: Demonstrated progressive IT experience, with a strong track record in leadership or senior roles. Experience in a legal or other professional services environment strongly preferred. Strong experience in IT operations, service delivery, stakeholder engagement, and business alignment. Proven ability to establish and maintain strong long-term relationships and to interact professionally with a diverse set of executives, managers, lawyers, business staff, and subject matter experts. Experience developing or improving policies, procedures, documentation, and service frameworks that support an effective IT function. Proven change management skills and experience leading operational or organisational improvements. Ability to work on own initiative and without close supervision in a fast paced environment. Technical Skills: Experience managing IT operations, projects, support teams, and service delivery performance. Familiarity with IT service management tools and best practices, including ServiceNow, Agile/DevOps methodologies, and project portfolio management. Understanding of AI-enabled workplace technologies and automation opportunities that can improve service efficiency and user productivity. Ability to articulate complex technologies to non technical audiences and help technical teams better understand business requirements. Strong analytical and critical thinking skills, including the ability to interpret service data and recommend practical improvements. The confidence to contribute as part of a senior management team. Performance Traits: Strong written and verbal communication skills; able to communicate effectively and professionally with all levels of the Firm and outside vendors. Ability to work in a diverse team environment and effectively support the demanding needs of the Firm. Ability to work under pressure and meet deadlines while managing shifting priorities. Self starter with a high level of initiative and independent judgement. Strong customer service skills, able to anticipate needs and deliver practical, business aligned solutions. Strong attention to detail, organisational skills, and the ability to oversee multiple projects. Analytical and data driven mindset with the ability to use metrics, trends, and feedback to drive service improvement. Strong appreciation of value achieved through astute financial management, including budget planning, operational expense awareness, and cost effective decision making. High level of discretion in preserving the confidentiality of sensitive information. Proactive and creative in identifying and solving problems and issues. . click apply for full job details
22/07/2026
Full time
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with the business and legal practices in EMEA and Asia to establish effective and lasting partnerships. This position requires a thorough understanding of stakeholder requirements, the ability to communicate the value of IT services, and the responsibility to align IT initiatives with the Firm's strategic goals. The role supports oversight of daily IT operations, focusing on maximizing availability, performance, and user satisfaction in coordination with the Director: Global Technology Services. The Assistant Director will cultivate robust relationships with local office leadership, promote a client-focused approach, and ensure that US operations contribute to and benefit from the Firm's global standards and initiatives. The Assistant Director: Technology Services will support the Director: Global Technology Services in delivering exceptional IT services, driving consistency, efficiencies, operational excellence, and continual service improvement across the Firm. This position is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities, including the responsible adoption of Gen AI capabilities that enhance productivity, improve service delivery, and support the Firm's broader technology strategy. This position is also a primary point of contact for office Directors of Administration within the region to address IT questions and concerns. Perform other additional duties as assigned. Hours: Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business. Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms. Responsibilities Responsibilities: Collaborate with the Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures. Support managers by providing leadership and guidance in alignment with the Global Director's strategic direction for planning, designing, developing, and implementing technology projects. Engage with stakeholders to capture and reflect the Voice of the Client in IT service delivery, including feedback mechanisms such as workshops, pilots, and surveys. Coordinate and support the execution of IT projects, process improvements, and change initiatives aligned with global IT strategy. Oversee day-to-day IT support operations to uphold service standards, performance, security, and user satisfaction in alignment with the Global Director's strategic objectives. Build and maintain strong relationships with office leadership, practice groups, and business units in EMEA and Asia to ensure IT services meet evolving business needs. Support and promote adoption of firm-approved technologies, including AI-enabled tools and automation capabilities, to improve service efficiency and user productivity. Supervise and develop IT support teams, fostering a culture of collaboration, accountability, innovation, and continuous improvement. Support the Global Director in promoting cost-effective operation and maintenance of information systems, business processes, and project delivery. Support the effective operation of the service support desk following global standards by monitoring issue resolution, trend data, and adherence to SLAs and KPIs. Monitor and report on service performance metrics, user satisfaction, adoption trends, and budget utilization; identify issues and recommend process improvements. Assist in asset and configuration management for offices in EMEA and Asia, ensuring alignment with global standards. Support the implementation, adoption, and optimisation of ServiceNow as a key platform for IT service management. Participate in major incident coordination and ensure post-incident reviews are completed, and improvement actions are tracked. Participate in vendor management and contract negotiations for EMEA and Asia IT services, monitoring vendor performance against service expectations and business outcomes. Ensure compliance with Firm policies, security standards, governance requirements, and specific regulatory obligations. Prepare dashboards aligned with global standards, executive-ready updates, and regular reporting on service levels, KPIs, operational health, and improvement opportunities for the Director: Global Technology Services. Travel to offices as needed to meet with lawyers, administrators, business leadership, and local IT teams to better understand service needs, adoption opportunities, and operational challenges. Collaborate with peers and global counterparts to enhance IT services, improve utilisation, eliminate non-value added activities, and standardise service delivery where appropriate. Perform other duties as assigned or required to meet Firm goals and objectives. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications, Experience and Personal Attributes Bachelor's degree in Information Technology, Business Management or related field preferred; equivalent combination of education and relevant experience considered. Experience, skills and personal attributes: Professional Experience: Demonstrated progressive IT experience, with a strong track record in leadership or senior roles. Experience in a legal or other professional services environment strongly preferred. Strong experience in IT operations, service delivery, stakeholder engagement, and business alignment. Proven ability to establish and maintain strong long-term relationships and to interact professionally with a diverse set of executives, managers, lawyers, business staff, and subject matter experts. Experience developing or improving policies, procedures, documentation, and service frameworks that support an effective IT function. Proven change management skills and experience leading operational or organisational improvements. Ability to work on own initiative and without close supervision in a fast paced environment. Technical Skills: Experience managing IT operations, projects, support teams, and service delivery performance. Familiarity with IT service management tools and best practices, including ServiceNow, Agile/DevOps methodologies, and project portfolio management. Understanding of AI-enabled workplace technologies and automation opportunities that can improve service efficiency and user productivity. Ability to articulate complex technologies to non technical audiences and help technical teams better understand business requirements. Strong analytical and critical thinking skills, including the ability to interpret service data and recommend practical improvements. The confidence to contribute as part of a senior management team. Performance Traits: Strong written and verbal communication skills; able to communicate effectively and professionally with all levels of the Firm and outside vendors. Ability to work in a diverse team environment and effectively support the demanding needs of the Firm. Ability to work under pressure and meet deadlines while managing shifting priorities. Self starter with a high level of initiative and independent judgement. Strong customer service skills, able to anticipate needs and deliver practical, business aligned solutions. Strong attention to detail, organisational skills, and the ability to oversee multiple projects. Analytical and data driven mindset with the ability to use metrics, trends, and feedback to drive service improvement. Strong appreciation of value achieved through astute financial management, including budget planning, operational expense awareness, and cost effective decision making. High level of discretion in preserving the confidentiality of sensitive information. Proactive and creative in identifying and solving problems and issues. . click apply for full job details
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. The Role This is a founding leadership role. You'll take ownership of our global business development function, managing a geo-distributed team with a mandate to scale it in the near term. This role requires regular in-office presence to build team knowledge, strengthen collaboration, and support the ongoing development of the BDR team. Being together in person will be key to coaching, knowledge sharing, onboarding, and creating a strong sales excellence culture. This is a pure team manager role where you will be responsible for performance management, coaching, talent development, hiring/firing, dispute resolution, process enforcement and success metrics. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful-they figure things out with whatever tools are available Have strong opinions and can defend them Learn fast because they're hungry Want to work with no BS people building something important People who struggle here: Need extensive hand-holding View high expectations as "unreasonable" Expect strict 9 to 6 boundaries Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key Responsibilities: Lead, coach, and develop a distributed team of 4 BDRs across multiple regions, with day to day accountability for activity, conversion, and pipeline targets Scale the team: own hiring end to end, from profile definition and sourcing through interviewing, onboarding, and ramp Support the outbound playbook - ICP and account segmentation, multi channel sequences, messaging by persona and region, and qualification standards Design territory and vertical coverage so a global team operates as one coordinated engine, not silos Run forecasting and reporting on pipeline generation; present performance and insights directly to founders Partner closely with Sales and Marketing to align on handoffs, SLAs, campaign follow up, and feedback loops from the front line to product and positioning Set the bar on culture: instill the habits, standards, and energy of a high performing outbound team from day one Who we are looking for: 5+ years in business development / sales development in B2B SaaS, including 2+ years managing BDR/SDR teams Background at a Start/Scale-up (sub 200 employees) Experience managing remote or geo distributed teams across time zones - you know how to keep distributed people aligned, motivated, and accountable A track record of hiring and ramping BDRs quickly; you've grown a team before, ideally in an early stage or scale up environment Strong command of modern outbound: multi channel prospecting, sales engagement platforms, CRM (e.g., HubSpot), and data driven pipeline management Builder's mindset - comfortable with ambiguity, first principles thinking, and shipping process before it's perfect Willing and able to sell yourself: you lead from the front and stay close to the conversations Excellent written and spoken English; additional languages a plus given the global remit Nice to Have: Experience selling into regulated industries (e.g., fintech, compliance, FS) Prior "founding" or first manager role at a startup Experience opening new geographic markets What we offer: Leadership position with direct influence on Flagright's global sales strategy Report directly to the CEO Product with clear, real world differentiation High bar environment focused on execution, learning, and continuous improvement Get equity from day 1 at a Y Combinator startup Work alongside a highly competent, top tier team, including professionals from Y Combinator, ex AWS, and Palantir Enjoy a low bureaucracy environment, minimal meetings, and an asynchronous communications culture
22/07/2026
Full time
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. The Role This is a founding leadership role. You'll take ownership of our global business development function, managing a geo-distributed team with a mandate to scale it in the near term. This role requires regular in-office presence to build team knowledge, strengthen collaboration, and support the ongoing development of the BDR team. Being together in person will be key to coaching, knowledge sharing, onboarding, and creating a strong sales excellence culture. This is a pure team manager role where you will be responsible for performance management, coaching, talent development, hiring/firing, dispute resolution, process enforcement and success metrics. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful-they figure things out with whatever tools are available Have strong opinions and can defend them Learn fast because they're hungry Want to work with no BS people building something important People who struggle here: Need extensive hand-holding View high expectations as "unreasonable" Expect strict 9 to 6 boundaries Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key Responsibilities: Lead, coach, and develop a distributed team of 4 BDRs across multiple regions, with day to day accountability for activity, conversion, and pipeline targets Scale the team: own hiring end to end, from profile definition and sourcing through interviewing, onboarding, and ramp Support the outbound playbook - ICP and account segmentation, multi channel sequences, messaging by persona and region, and qualification standards Design territory and vertical coverage so a global team operates as one coordinated engine, not silos Run forecasting and reporting on pipeline generation; present performance and insights directly to founders Partner closely with Sales and Marketing to align on handoffs, SLAs, campaign follow up, and feedback loops from the front line to product and positioning Set the bar on culture: instill the habits, standards, and energy of a high performing outbound team from day one Who we are looking for: 5+ years in business development / sales development in B2B SaaS, including 2+ years managing BDR/SDR teams Background at a Start/Scale-up (sub 200 employees) Experience managing remote or geo distributed teams across time zones - you know how to keep distributed people aligned, motivated, and accountable A track record of hiring and ramping BDRs quickly; you've grown a team before, ideally in an early stage or scale up environment Strong command of modern outbound: multi channel prospecting, sales engagement platforms, CRM (e.g., HubSpot), and data driven pipeline management Builder's mindset - comfortable with ambiguity, first principles thinking, and shipping process before it's perfect Willing and able to sell yourself: you lead from the front and stay close to the conversations Excellent written and spoken English; additional languages a plus given the global remit Nice to Have: Experience selling into regulated industries (e.g., fintech, compliance, FS) Prior "founding" or first manager role at a startup Experience opening new geographic markets What we offer: Leadership position with direct influence on Flagright's global sales strategy Report directly to the CEO Product with clear, real world differentiation High bar environment focused on execution, learning, and continuous improvement Get equity from day 1 at a Y Combinator startup Work alongside a highly competent, top tier team, including professionals from Y Combinator, ex AWS, and Palantir Enjoy a low bureaucracy environment, minimal meetings, and an asynchronous communications culture
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Our Construction team sits within our wider Dispute Resolution Division. The team's lawyers are experienced in dealing with both contentious and non-contentious construction matters, acting for a variety of both public and private sector clients, including further and higher education colleges, academies, local authorities and NHS Trusts, as well as funders, developers, contractors, sub-contractors and consultants. Coming from a range of backgrounds, the depth and range of expertise means the team can work together in major and complex transactions and provide a sector based offering for all our clients. There is a strong team ethos which also means there is support and opportunity across the spectrum, ensuring pastoral support at all levels, mentoring, regular communication and a clear route for advancement. The team's transactional work includes advising on industry standard form contracts (such as JCT, ICE, NEC, GC/Works, ACE, RIBA, RICS), as well as regularly preparing and advising on bespoke forms of contract, specialising in acting for both borrowers and lenders on the construction aspects of real estate finance transactions. The team also has a buoyant and busy construction disputes practice, acting for a wide range of clients in relation to litigation, arbitration, adjudication and all forms of Alternative Dispute Resolution. The work you will be doing You will be responsible for: Drafting and negotiating on relevant contracts, documents, advice notes, letters and correspondence tailored to the client's individual needs and requirements Acting as a key point of contact for clients, building trusted relationships, and identifying opportunities to add value Participating in marketing and networking initiatives Ownership of personal financial performance, demonstrating accountability and a commercial mindset Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. Applies strong legal and commercial judgement, researches precedents effectively, and drafts complex documents with appropriate senior guidance Knowledge of the main standard form construction contracts, in particular JCT and/or NEC. Non-contentious / Transactional construction advice. Experience of Adjudication, Litigation and/or Arbitration. Knowledge of methods of Alternative Dispute Resolution. Manages time recording, billing support and workload efficiently to meet financial targets and maximise fee recovery Actively supports business development through events, pitches and networking, building profile and identifying opportunities via firm and client relationships Delivers high quality client service with minimal supervision, providing timely, accurate advice and demonstrating strong understanding of client needs and priorities Manages time reliably, communicates proactively, embraces feedback, and demonstrates a collaborative, adaptable and positive "can do" approach Consistently meets compliance requirements by completing reviews and reports on time, adhering to risk management best practices, understanding Lexcel standards, and completing all mandatory training Strong attention to detail to produce work documentation which is consistently of a high standard Professional integrity and a commitment to providing excellent client service To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part time roles and we are happy to explore your preferred working patterns as part of your application. As a Birketts colleague, you will be eligible to receive a wide range of benefits: Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit Artificial Intelligence (AI) At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically. Our expectations regarding AI use in applications: Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input. Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process. If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process. Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure. AI generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm's values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm. If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team at
19/07/2026
Full time
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Our Construction team sits within our wider Dispute Resolution Division. The team's lawyers are experienced in dealing with both contentious and non-contentious construction matters, acting for a variety of both public and private sector clients, including further and higher education colleges, academies, local authorities and NHS Trusts, as well as funders, developers, contractors, sub-contractors and consultants. Coming from a range of backgrounds, the depth and range of expertise means the team can work together in major and complex transactions and provide a sector based offering for all our clients. There is a strong team ethos which also means there is support and opportunity across the spectrum, ensuring pastoral support at all levels, mentoring, regular communication and a clear route for advancement. The team's transactional work includes advising on industry standard form contracts (such as JCT, ICE, NEC, GC/Works, ACE, RIBA, RICS), as well as regularly preparing and advising on bespoke forms of contract, specialising in acting for both borrowers and lenders on the construction aspects of real estate finance transactions. The team also has a buoyant and busy construction disputes practice, acting for a wide range of clients in relation to litigation, arbitration, adjudication and all forms of Alternative Dispute Resolution. The work you will be doing You will be responsible for: Drafting and negotiating on relevant contracts, documents, advice notes, letters and correspondence tailored to the client's individual needs and requirements Acting as a key point of contact for clients, building trusted relationships, and identifying opportunities to add value Participating in marketing and networking initiatives Ownership of personal financial performance, demonstrating accountability and a commercial mindset Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. Applies strong legal and commercial judgement, researches precedents effectively, and drafts complex documents with appropriate senior guidance Knowledge of the main standard form construction contracts, in particular JCT and/or NEC. Non-contentious / Transactional construction advice. Experience of Adjudication, Litigation and/or Arbitration. Knowledge of methods of Alternative Dispute Resolution. Manages time recording, billing support and workload efficiently to meet financial targets and maximise fee recovery Actively supports business development through events, pitches and networking, building profile and identifying opportunities via firm and client relationships Delivers high quality client service with minimal supervision, providing timely, accurate advice and demonstrating strong understanding of client needs and priorities Manages time reliably, communicates proactively, embraces feedback, and demonstrates a collaborative, adaptable and positive "can do" approach Consistently meets compliance requirements by completing reviews and reports on time, adhering to risk management best practices, understanding Lexcel standards, and completing all mandatory training Strong attention to detail to produce work documentation which is consistently of a high standard Professional integrity and a commitment to providing excellent client service To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part time roles and we are happy to explore your preferred working patterns as part of your application. As a Birketts colleague, you will be eligible to receive a wide range of benefits: Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit Artificial Intelligence (AI) At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically. Our expectations regarding AI use in applications: Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input. Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process. If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process. Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure. AI generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm's values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm. If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team at
Work Arrangement: Full Time (On site) Contract Type: Permanent Closing Date: 26/07/2026 Overview The Department of Estates and Facilities Management (EFM) is responsible for maintaining the buildings, facilities and grounds, managing property and facilities and procuring new buildings. The PAT (Portable Appliance Testing) Testing Supervisor will be responsible for in house delivery of PAT testing services and managing external contractors as part of the Engineering & Maintenance Team within the Department of Estates & Facilities Management. You will supervise a team working throughout the University's diverse portfolio of buildings and properties encompassing an exceptionally varied portfolio, from architecturally significant heritage buildings, to modern, complex, and award winning structures. Reporting to the Head of Electrical Services, you will lead the strategic planning, operational delivery, and continuous improvement of the University's PAT testing services to ensure a safe, compliant, and sustainable campus environment. You will manage a dedicated in house team of professionals, overseeing the rigorous visual inspection and testing of all new and existing electrical appliances in strict alignment with legislative requirements and institutional standards. By establishing effective retesting frequencies and driving service efficiencies, you will play a pivotal role in maintaining the high quality infrastructure necessary to support world class teaching, research, and the overall student experience. Main Duties and Responsibilities Lead, motivate, and develop a high performing in house team and oversee external contractors, fostering a culture of excellence, safety, and accountability across all service delivery. Develop and execute comprehensive PAT Management Plans and service level agreements, ensuring the high quality delivery of planned and reactive maintenance by both internal staff and external contractors. Act as the primary technical expert on PAT testing, determining testing frequencies and providing authoritative advice to internal and external stakeholders. Ensure all works, whether completed in house or via external partners, strictly adhere to ISO 9001 (Quality) and ISO 14001 (Environmental) standards, as well as statutory health and safety regulations. Manage the "fail" process for equipment, ensuring hazardous items are labelled, neutralised, and removed from service in coordination with departmental contacts. Maintain the University's Shared Equipment database, ensuring all new assets are captured, scheduled, and accurately reported on to departmental stakeholders. Build collaborative relationships across academic and professional departments to ensure service delivery with minimal operational impact. Act as the lead contact for complex queries and dispute resolution, representing the University in external industry forums, regulatory bodies, and in the commercial management of service contracts. Undertake any other duties commensurate with the grade of the post. Person Specification Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply. Criteria City & Guilds (or /02) in the Inspection and Testing of Electrical Equipment (Stage(s) assessed at) IOSH Managing Safely or equivalent health and safety qualification Proven experience managing a technical team and overseeing external contractors to ensure service quality and SLA adherence Experience in leading change and continuous improvement to include ISO9001 and ISO14001, and integrated management systems Advanced problem solving and fault finding skills, with the ability to diagnose complex technical issues and assess long term implications High level proficiency in maintenance management software (e.g., Planon, CAFM Explorer) and data reporting via MS Office/Google Suite Exceptional communication and stakeholder management skills, with the ability to provide expert advice and resolve disputes professionally Experience in budgetary awareness and the procurement of services/equipment within a large, complex organisation Good organisational and time management skills and a proven ability to keep accurate and reliable records NEBOSH General Certificate or higher level electrical engineering qualification Proven ability to influence and negotiate with diverse stakeholders to ensure compliance with safety standards, balancing operational needs with regulatory requirements Experience in the strategic analysis of testing data to identify risk trends and inform long term maintenance and investment planning Further Information Grade: 6 £32,080 to £36,636 with potential progression to £39,906 with sustained exceptional contribution Work arrangement: Full Time in person Duration: Permanent Line manager: Head of Electrical Services Direct reports: PAT Testers Benefits: A minimum of 41 days of annual leave, including bank holidays and closure days (pro rata), with the ability to purchase more. Flexible working opportunities, including hybrid working for some roles. A wide range of discounts and rewards on shopping, eating out and travel. A variety of staff networks, providing opportunities for social interaction, peer support and personal development (e.g., Race Equality, LGBT+, Women's and Parents' networks). Recognition Awards to reward staff who go above and beyond in their role. A commitment to your development, access to learning and mentoring schemes. A range of generous family friendly policies: paid time off for parenting and caring emergencies, support for those going through menopause, paid time off and support for fertility treatment and more We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. Closing Date 26/07/2026
16/07/2026
Full time
Work Arrangement: Full Time (On site) Contract Type: Permanent Closing Date: 26/07/2026 Overview The Department of Estates and Facilities Management (EFM) is responsible for maintaining the buildings, facilities and grounds, managing property and facilities and procuring new buildings. The PAT (Portable Appliance Testing) Testing Supervisor will be responsible for in house delivery of PAT testing services and managing external contractors as part of the Engineering & Maintenance Team within the Department of Estates & Facilities Management. You will supervise a team working throughout the University's diverse portfolio of buildings and properties encompassing an exceptionally varied portfolio, from architecturally significant heritage buildings, to modern, complex, and award winning structures. Reporting to the Head of Electrical Services, you will lead the strategic planning, operational delivery, and continuous improvement of the University's PAT testing services to ensure a safe, compliant, and sustainable campus environment. You will manage a dedicated in house team of professionals, overseeing the rigorous visual inspection and testing of all new and existing electrical appliances in strict alignment with legislative requirements and institutional standards. By establishing effective retesting frequencies and driving service efficiencies, you will play a pivotal role in maintaining the high quality infrastructure necessary to support world class teaching, research, and the overall student experience. Main Duties and Responsibilities Lead, motivate, and develop a high performing in house team and oversee external contractors, fostering a culture of excellence, safety, and accountability across all service delivery. Develop and execute comprehensive PAT Management Plans and service level agreements, ensuring the high quality delivery of planned and reactive maintenance by both internal staff and external contractors. Act as the primary technical expert on PAT testing, determining testing frequencies and providing authoritative advice to internal and external stakeholders. Ensure all works, whether completed in house or via external partners, strictly adhere to ISO 9001 (Quality) and ISO 14001 (Environmental) standards, as well as statutory health and safety regulations. Manage the "fail" process for equipment, ensuring hazardous items are labelled, neutralised, and removed from service in coordination with departmental contacts. Maintain the University's Shared Equipment database, ensuring all new assets are captured, scheduled, and accurately reported on to departmental stakeholders. Build collaborative relationships across academic and professional departments to ensure service delivery with minimal operational impact. Act as the lead contact for complex queries and dispute resolution, representing the University in external industry forums, regulatory bodies, and in the commercial management of service contracts. Undertake any other duties commensurate with the grade of the post. Person Specification Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply. Criteria City & Guilds (or /02) in the Inspection and Testing of Electrical Equipment (Stage(s) assessed at) IOSH Managing Safely or equivalent health and safety qualification Proven experience managing a technical team and overseeing external contractors to ensure service quality and SLA adherence Experience in leading change and continuous improvement to include ISO9001 and ISO14001, and integrated management systems Advanced problem solving and fault finding skills, with the ability to diagnose complex technical issues and assess long term implications High level proficiency in maintenance management software (e.g., Planon, CAFM Explorer) and data reporting via MS Office/Google Suite Exceptional communication and stakeholder management skills, with the ability to provide expert advice and resolve disputes professionally Experience in budgetary awareness and the procurement of services/equipment within a large, complex organisation Good organisational and time management skills and a proven ability to keep accurate and reliable records NEBOSH General Certificate or higher level electrical engineering qualification Proven ability to influence and negotiate with diverse stakeholders to ensure compliance with safety standards, balancing operational needs with regulatory requirements Experience in the strategic analysis of testing data to identify risk trends and inform long term maintenance and investment planning Further Information Grade: 6 £32,080 to £36,636 with potential progression to £39,906 with sustained exceptional contribution Work arrangement: Full Time in person Duration: Permanent Line manager: Head of Electrical Services Direct reports: PAT Testers Benefits: A minimum of 41 days of annual leave, including bank holidays and closure days (pro rata), with the ability to purchase more. Flexible working opportunities, including hybrid working for some roles. A wide range of discounts and rewards on shopping, eating out and travel. A variety of staff networks, providing opportunities for social interaction, peer support and personal development (e.g., Race Equality, LGBT+, Women's and Parents' networks). Recognition Awards to reward staff who go above and beyond in their role. A commitment to your development, access to learning and mentoring schemes. A range of generous family friendly policies: paid time off for parenting and caring emergencies, support for those going through menopause, paid time off and support for fertility treatment and more We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. Closing Date 26/07/2026
Main information Term type: Permanent Department: Business Services Location: About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join You will be a key part of two teams - both the Firm's IT team and the Corporate Services Division (CSD) of lawyers. You will be the liaison and link between the two but essentially embedded in the CSD to help them with the digitisation of their varied work types. The CSD has seven different Practice Groups (PGs) within it namely core Corporate, Commercial and IP, Employment, Immigration, Charities, Banking and Tax. The lawyers in each of these PGs are seeking to enhance their productivity and outputs with intelligent and smart use of AI and tech solutions. The work you will be doing We are seeking a dynamic and knowledgeable Legal Technology Specialist to join our IT team to liaise with the CSD (per the description above). The ideal candidate will have a strong legal background, having worked previously as an corporate or commercial or employment lawyer or PSL AND will be passionate about leveraging technology to enhance legal processes, legal research, legal content and improve efficiency. This role involves working closely with legal teams to understand their needs, demonstrating the capabilities of various tools, and ensuring optimal use of technology within the Corporate Services Division. You will be responsible for: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, document reviews, document drafting, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency within legal teams. Use LEAN principles such as defining value, mapping the value stream and creating flow. Striving for excellence by regularly reviewing and refining workflows to achieve the highest possible quality and efficiency. Training and Support: Working with the Learning and Development team to provide lawyers with training, guidance, and support on advanced features of legal technology tools, ensuring they are fully equipped to maximise their use. Evangelism: Inspire legal teams to further embrace new ways of working to improve client outcomes. Promote the use of legal technology within legal teams, running demos and workshops to showcase the benefits of legal tech. Face-to-Face Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead change management initiatives within legal teams to ensure the smooth adoption of new technologies and processes. Cross-Functional Work: Collaborate with the Learning and Development and Technology teams to ensure comprehensive support and training for lawyers while staying current on technology advances and available tools, ensuring alignment with the firm's overall data and technology strategy. Reporting and Prioritisation: Providing regular updates to the Head of Legal Process Engineering, IT Director, Head of Corporate Services Division and Partners (where appropriate), collaborating with the division's Technology Steering Group to prioritise work based on the needs of the respective legal teams. Liaising with the firm's pricing experts on leveraging the value proposition from improved legal workflow efficiencies. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Legal Background: Experience as a lawyer (corporate, commercial or employment preferred) with a strong understanding of legal processes, research and workflows, in particular a working knowledge of the processes involved in corporate and commercial transactions and corporate advisory work. Technical Proficiency: Proficient in understanding and using AI and legal technology tools and software, able to demonstrate and train others on their use. The firm already uses some tools for document automation, title analysis, reporting, and electronic signing and is looking to deploy existing and additional tools that can help improve both the firm's efficiency and client experience. Analytical Skills: Strong analytical skills to identify process inefficiencies and propose practical solutions, including proficiency in data analysis and visualisation tools. Communication Skills: Excellent communication and interpersonal skills to work effectively with lawyers, partners and technology teams, including effective communication with clients, developers, and organisation leaders. Project Management: Experience in managing projects and delivering results within set timelines. Familiarity with Agile methodologies such as Scrum and Kanban would be desirable, but we can provide training and support to develop these skills. Adaptability: Ability to adapt to new technologies and stay updated on industry trends. Critical Thinking and Problem-Solving: Ability to assess options, make informed decisions, and find solutions to complex problems. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% to 80% office days and 40% to 20% working from home days per week depending on the project being worked on and will require some interoffice travel to meet and work with colleagues in different offices from time to time. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance Equal Opportunities Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit
14/07/2026
Full time
Main information Term type: Permanent Department: Business Services Location: About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join You will be a key part of two teams - both the Firm's IT team and the Corporate Services Division (CSD) of lawyers. You will be the liaison and link between the two but essentially embedded in the CSD to help them with the digitisation of their varied work types. The CSD has seven different Practice Groups (PGs) within it namely core Corporate, Commercial and IP, Employment, Immigration, Charities, Banking and Tax. The lawyers in each of these PGs are seeking to enhance their productivity and outputs with intelligent and smart use of AI and tech solutions. The work you will be doing We are seeking a dynamic and knowledgeable Legal Technology Specialist to join our IT team to liaise with the CSD (per the description above). The ideal candidate will have a strong legal background, having worked previously as an corporate or commercial or employment lawyer or PSL AND will be passionate about leveraging technology to enhance legal processes, legal research, legal content and improve efficiency. This role involves working closely with legal teams to understand their needs, demonstrating the capabilities of various tools, and ensuring optimal use of technology within the Corporate Services Division. You will be responsible for: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, document reviews, document drafting, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency within legal teams. Use LEAN principles such as defining value, mapping the value stream and creating flow. Striving for excellence by regularly reviewing and refining workflows to achieve the highest possible quality and efficiency. Training and Support: Working with the Learning and Development team to provide lawyers with training, guidance, and support on advanced features of legal technology tools, ensuring they are fully equipped to maximise their use. Evangelism: Inspire legal teams to further embrace new ways of working to improve client outcomes. Promote the use of legal technology within legal teams, running demos and workshops to showcase the benefits of legal tech. Face-to-Face Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead change management initiatives within legal teams to ensure the smooth adoption of new technologies and processes. Cross-Functional Work: Collaborate with the Learning and Development and Technology teams to ensure comprehensive support and training for lawyers while staying current on technology advances and available tools, ensuring alignment with the firm's overall data and technology strategy. Reporting and Prioritisation: Providing regular updates to the Head of Legal Process Engineering, IT Director, Head of Corporate Services Division and Partners (where appropriate), collaborating with the division's Technology Steering Group to prioritise work based on the needs of the respective legal teams. Liaising with the firm's pricing experts on leveraging the value proposition from improved legal workflow efficiencies. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Legal Background: Experience as a lawyer (corporate, commercial or employment preferred) with a strong understanding of legal processes, research and workflows, in particular a working knowledge of the processes involved in corporate and commercial transactions and corporate advisory work. Technical Proficiency: Proficient in understanding and using AI and legal technology tools and software, able to demonstrate and train others on their use. The firm already uses some tools for document automation, title analysis, reporting, and electronic signing and is looking to deploy existing and additional tools that can help improve both the firm's efficiency and client experience. Analytical Skills: Strong analytical skills to identify process inefficiencies and propose practical solutions, including proficiency in data analysis and visualisation tools. Communication Skills: Excellent communication and interpersonal skills to work effectively with lawyers, partners and technology teams, including effective communication with clients, developers, and organisation leaders. Project Management: Experience in managing projects and delivering results within set timelines. Familiarity with Agile methodologies such as Scrum and Kanban would be desirable, but we can provide training and support to develop these skills. Adaptability: Ability to adapt to new technologies and stay updated on industry trends. Critical Thinking and Problem-Solving: Ability to assess options, make informed decisions, and find solutions to complex problems. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% to 80% office days and 40% to 20% working from home days per week depending on the project being worked on and will require some interoffice travel to meet and work with colleagues in different offices from time to time. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance Equal Opportunities Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Our Ecclesiastical Team sits within the wider Private Client Division and is one of the leading national practices supporting the Church of England's Dioceses, clergy and lay volunteers. The team brings together lawyers with a wide range of professional and life experience, including solicitors and paralegals who act as Diocesan Registrars, Diocesan Registry Clerks and ecclesiastical solicitors advising on an extensive and varied range of legal issues. Our team has members based in four of our offices. The work you will be doing This role will involve managing a varied caseload of ecclesiastical property matters, providing expert advice and support across a range of complex transactions. You will be responsible for: Managing property transactions including sales of land, church halls, and clergy housing. Creating and establishing titles from historic documentation. Resolving complex property matters across multiple church-related charities. Handling a range of commercial property matters, including the grant of leases (e.g., for nurseries), as well as lease extensions, renewals, and surrenders. Advising on and granting easements. Providing guidance on boundary issues and parish land ownership, including churches, churchyards, and church halls. Serving statutory notices in accordance with the Church Property Measure. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Demonstrable experience handling freehold and leasehold property matters, including both registered and unregistered land. Background in commercial, residential, and/or agricultural property law. Working knowledge of unregistered land, particularly in creating titles through Statements of Truth or historical (ancient) documentation. Experience with church-owned property is advantageous but not essential. Interest in developing expertise within a specialised area of law, with a willingness to learn. Understanding of charity law is beneficial; however, training will be provided. Ability to work within the Ecclesiastical team while also participating in broader property law training across teams. Competence in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation. Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. As a Senior Associate, we typically expect candidates to have 6+ years experience. Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 6 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits Long Service holiday award - 1 extra week every 10 years continuous service. Private Healthcare with BUPA (offered after probation is passed). Staff Profit Share and Individual Performance Bonus Scheme. Salary sacrifice (Pensions, Staff Profit Share). Life Assurance - 4 salary / Permanent Health Insurance. At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Equal Opportunity Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
14/07/2026
Full time
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Our Ecclesiastical Team sits within the wider Private Client Division and is one of the leading national practices supporting the Church of England's Dioceses, clergy and lay volunteers. The team brings together lawyers with a wide range of professional and life experience, including solicitors and paralegals who act as Diocesan Registrars, Diocesan Registry Clerks and ecclesiastical solicitors advising on an extensive and varied range of legal issues. Our team has members based in four of our offices. The work you will be doing This role will involve managing a varied caseload of ecclesiastical property matters, providing expert advice and support across a range of complex transactions. You will be responsible for: Managing property transactions including sales of land, church halls, and clergy housing. Creating and establishing titles from historic documentation. Resolving complex property matters across multiple church-related charities. Handling a range of commercial property matters, including the grant of leases (e.g., for nurseries), as well as lease extensions, renewals, and surrenders. Advising on and granting easements. Providing guidance on boundary issues and parish land ownership, including churches, churchyards, and church halls. Serving statutory notices in accordance with the Church Property Measure. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Demonstrable experience handling freehold and leasehold property matters, including both registered and unregistered land. Background in commercial, residential, and/or agricultural property law. Working knowledge of unregistered land, particularly in creating titles through Statements of Truth or historical (ancient) documentation. Experience with church-owned property is advantageous but not essential. Interest in developing expertise within a specialised area of law, with a willingness to learn. Understanding of charity law is beneficial; however, training will be provided. Ability to work within the Ecclesiastical team while also participating in broader property law training across teams. Competence in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation. Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. As a Senior Associate, we typically expect candidates to have 6+ years experience. Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 6 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits Long Service holiday award - 1 extra week every 10 years continuous service. Private Healthcare with BUPA (offered after probation is passed). Staff Profit Share and Individual Performance Bonus Scheme. Salary sacrifice (Pensions, Staff Profit Share). Life Assurance - 4 salary / Permanent Health Insurance. At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Equal Opportunity Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
Main information Term type: Permanent Department: Business Services Location: About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The work you will be doing Develop, test and support software solutions using C#, .NET and related technologies Contribute to the development of both Azure cloud-based services and internally hosted business applications Investigate, troubleshoot and resolve application defects and production issues Ensure software is secure, maintainable, performant and reliable, with appropriate automated testing Develop and maintain APIs, integrations and supporting services. Produce clear technical documentation, developer tests and deployment procedures Participate in code reviews and contribute to continuous improvement of engineering standards and practices Work collaboratively with developers, product managers, DevOps engineers, QA specialists and business stakeholders Provide accurate estimates and regular progress updates for assigned work Help monitor and improve system performance, availability and resilience. Use modern AI-assisted development tools to improve delivery speed and quality across coding, testing, debugging, refactoring and documentation activities. Review and validate AI-generated outputs to ensure they are accurate, secure and aligned with business requirements. Ensure delivered solutions meet appropriate standards for security, quality, maintainability and compliance Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Commercial experience developing software using C# and .NET Experience maintaining, enhancing or supporting internal business applications in a professional environment Knowledge of software engineering principles, including object-oriented design, testing and code review practices Experience working with relational databases and SQL Understanding of API development and integration patterns Familiarity with Microsoft Azure services and an interest to further develop Microsoft Azure expertise Experience using source control and collaborative development tools such as Git and Azure DevOps Experience using AI-assisted development tools and an interest in adopting them as part of day to day software development Ability to evaluate AI-generated output and identify issues relating to correctness, security and maintainability Strong analytical and problem solving skills Good communication skills and ability to work effectively with both technical and non technical colleagues Ability to manage competing priorities and work independently when required Attention to detail and commitment to delivering high quality solutions Willingness to learn new technologies and development practices Experience developing applications on Microsoft Azure Knowledge of Azure App Services, Azure Functions, Azure SQL or Service Bus Experience supporting and modernising legacy or on premises applications Understanding of CI/CD and DevOps practices Experience with containerisation technologies such as Docker Knowledge of secure coding practices Experience working in Agile delivery teams Degree in Computer Science, Software Engineering or a related discipline Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit Artificial Intelligence (AI) At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically. Our expectations regarding AI use in applications: Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input. Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process. If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process. Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure. AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm's values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm. If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team
14/07/2026
Full time
Main information Term type: Permanent Department: Business Services Location: About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The work you will be doing Develop, test and support software solutions using C#, .NET and related technologies Contribute to the development of both Azure cloud-based services and internally hosted business applications Investigate, troubleshoot and resolve application defects and production issues Ensure software is secure, maintainable, performant and reliable, with appropriate automated testing Develop and maintain APIs, integrations and supporting services. Produce clear technical documentation, developer tests and deployment procedures Participate in code reviews and contribute to continuous improvement of engineering standards and practices Work collaboratively with developers, product managers, DevOps engineers, QA specialists and business stakeholders Provide accurate estimates and regular progress updates for assigned work Help monitor and improve system performance, availability and resilience. Use modern AI-assisted development tools to improve delivery speed and quality across coding, testing, debugging, refactoring and documentation activities. Review and validate AI-generated outputs to ensure they are accurate, secure and aligned with business requirements. Ensure delivered solutions meet appropriate standards for security, quality, maintainability and compliance Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Commercial experience developing software using C# and .NET Experience maintaining, enhancing or supporting internal business applications in a professional environment Knowledge of software engineering principles, including object-oriented design, testing and code review practices Experience working with relational databases and SQL Understanding of API development and integration patterns Familiarity with Microsoft Azure services and an interest to further develop Microsoft Azure expertise Experience using source control and collaborative development tools such as Git and Azure DevOps Experience using AI-assisted development tools and an interest in adopting them as part of day to day software development Ability to evaluate AI-generated output and identify issues relating to correctness, security and maintainability Strong analytical and problem solving skills Good communication skills and ability to work effectively with both technical and non technical colleagues Ability to manage competing priorities and work independently when required Attention to detail and commitment to delivering high quality solutions Willingness to learn new technologies and development practices Experience developing applications on Microsoft Azure Knowledge of Azure App Services, Azure Functions, Azure SQL or Service Bus Experience supporting and modernising legacy or on premises applications Understanding of CI/CD and DevOps practices Experience with containerisation technologies such as Docker Knowledge of secure coding practices Experience working in Agile delivery teams Degree in Computer Science, Software Engineering or a related discipline Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit Artificial Intelligence (AI) At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically. Our expectations regarding AI use in applications: Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input. Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process. If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process. Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure. AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm's values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm. If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team
LEGAL CONTRACTS MANAGER - TECHNOLOGY LONDON HYBRID WORKING (2 DAYS IN OFFICE, 3 DAYS FROM HOME) PERMANENT ROLE Role Overview: Morgan Philips Specialist Recruitment are presently representing a globally operating, UK headquartered IT services and consulting firm with deep expertise in end-to-end technology solutions in their search for a Legal Contacts Manager. In this role you will provide essential legal support across the company's operational, sales, pre-sales, procurement, and senior management teams. You will ensure the business operates within a robust legal framework whilst supporting the achievement of its commercial objectives. Working collaboratively across departments, you will deliver efficient, pragmatic, and commercially focused contract support. Key Accountabilities: Provide clear, practical, and commercially minded advice on contract terms, legal matters, and business risk. Review and negotiate a broad range of agreements, including confidentiality agreements / NDAs, supplier and customer contracts, software licences, statements of work and order forms, service level agreements, SaaS agreements, data processing agreements (DPAs), and agency, reseller, and service provision arrangements. Negotiate contract terms with customers and suppliers in line with business requirements, company policies, and risk appetite to achieve favourable commercial outcomes. Monitor contractual obligations, key milestones, renewals, termination rights, and compliance requirements, escalating risks and issues where appropriate. Support sales, procurement, and operational teams in interpreting contractual obligations and ensuring contractual commitments can be effectively delivered. Ensure contracts are reviewed and progressed through internal approval and governance processes in accordance with delegated authorities and company policies. Review and negotiate data protection, information security, and confidentiality provisions, working with compliance, security, and data protection stakeholders as required. Assist with the resolution of contractual disputes, claims, and interpretation issues, seeking appropriate internal or external support where required. Maintain accurate contracts registers and oversee the effective use of contract lifecycle management tools (CLM). Maintain and update the business's suite of legal templates, ensuring they remain current, accurate, and fit for purpose. About You: Legal qualification or training (e.g. law degree, GDL, or LPC) demonstrating a solid understanding of fundamental legal principles, including English contract law. Minimum five years' experience in a contract management or commercial contracts role, ideally within the technology sector or a systems integration environment. Proven ability to negotiate and manage a range of commercial agreements, with some exposure to cross-border contracts and the complexities these present. Experience negotiating technology-related agreements, including software licensing, SaaS, support and maintenance, professional services, managed services, and cloud-related contracts. Experience supporting both buy-side and sell-side contractual arrangements. Working knowledge of UK GDPR, Data Protection Act 2018, and common contractual data protection requirements. Experience using contract lifecycle management (CLM) or contract repository systems. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
14/07/2026
Full time
LEGAL CONTRACTS MANAGER - TECHNOLOGY LONDON HYBRID WORKING (2 DAYS IN OFFICE, 3 DAYS FROM HOME) PERMANENT ROLE Role Overview: Morgan Philips Specialist Recruitment are presently representing a globally operating, UK headquartered IT services and consulting firm with deep expertise in end-to-end technology solutions in their search for a Legal Contacts Manager. In this role you will provide essential legal support across the company's operational, sales, pre-sales, procurement, and senior management teams. You will ensure the business operates within a robust legal framework whilst supporting the achievement of its commercial objectives. Working collaboratively across departments, you will deliver efficient, pragmatic, and commercially focused contract support. Key Accountabilities: Provide clear, practical, and commercially minded advice on contract terms, legal matters, and business risk. Review and negotiate a broad range of agreements, including confidentiality agreements / NDAs, supplier and customer contracts, software licences, statements of work and order forms, service level agreements, SaaS agreements, data processing agreements (DPAs), and agency, reseller, and service provision arrangements. Negotiate contract terms with customers and suppliers in line with business requirements, company policies, and risk appetite to achieve favourable commercial outcomes. Monitor contractual obligations, key milestones, renewals, termination rights, and compliance requirements, escalating risks and issues where appropriate. Support sales, procurement, and operational teams in interpreting contractual obligations and ensuring contractual commitments can be effectively delivered. Ensure contracts are reviewed and progressed through internal approval and governance processes in accordance with delegated authorities and company policies. Review and negotiate data protection, information security, and confidentiality provisions, working with compliance, security, and data protection stakeholders as required. Assist with the resolution of contractual disputes, claims, and interpretation issues, seeking appropriate internal or external support where required. Maintain accurate contracts registers and oversee the effective use of contract lifecycle management tools (CLM). Maintain and update the business's suite of legal templates, ensuring they remain current, accurate, and fit for purpose. About You: Legal qualification or training (e.g. law degree, GDL, or LPC) demonstrating a solid understanding of fundamental legal principles, including English contract law. Minimum five years' experience in a contract management or commercial contracts role, ideally within the technology sector or a systems integration environment. Proven ability to negotiate and manage a range of commercial agreements, with some exposure to cross-border contracts and the complexities these present. Experience negotiating technology-related agreements, including software licensing, SaaS, support and maintenance, professional services, managed services, and cloud-related contracts. Experience supporting both buy-side and sell-side contractual arrangements. Working knowledge of UK GDPR, Data Protection Act 2018, and common contractual data protection requirements. Experience using contract lifecycle management (CLM) or contract repository systems. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Select how often (in days) to receive an alert: Create Alert Department: Clients and Markets Duration: Permanent Location: London Reports to: Head of Commercial Division Business Development Type of Role: Hybrid Reference no: 10380 The Role Dentons is at an exciting time in its strategy and a major focus on marketing and business development activity is seen as crucial to its growth. The Business Development Manager will lead the delivery of marketing and business development activity across the Projects practice, supporting partners to achieve the practice's strategic objectives and drive sustainable growth. Reporting to the Head of Commercial Division Business Development, the successful candidate will work closely with partners and collaborate with a Senior Business Development Executive based in the UK and a Business Development Executive based in our Warsaw office to deliver high-quality business development support across the practice. The role will focus on delivering strategic initiatives across client development, proposals, campaigns, profile raising, legal directories, events, sponsorships and client targeting, while identifying opportunities to strengthen the Projects practice's market profile, deepen client relationships and enhance collaboration across sectors, practices and jurisdictions. Responsibilities Client pipeline, client relationship and campaigns Developing and managing business development campaigns, ensuring alignment between the Projects practice and the firm's strategic objectives, working with the Head of Commercial Division Business Development to deliver cross practice and cross border initiatives. Managing RFPs, pitches and opportunities for the Projects practice, including coordinating submissions and supporting regional and global proposals where appropriate. Supporting the management of key client relationships, panel appointments and strategic client programmes. Working with partners to develop and implement individual and practice business development plans. Building a strong understanding of the Projects market, including infrastructure, energy transition, construction, transport, real estate development and public sector investment, to provide commercially informed advice. Undertaking market and client research to identify opportunities with strategic clients, sponsors, developers, contractors, lenders, investors and public sector organisations. Supporting partners in preparing for client meetings through briefing notes, credentials, market intelligence and presentation materials. Developing high quality credentials, marketing collateral, thought leadership and promotional materials that clearly articulate the practice's capabilities and value proposition, ensuring content is maintained across firm systems and promoted through appropriate internal and external channels. Supporting client listening and feedback initiatives as part of the firm's wider client programme. Events, directories and market development Working with the Events team and Practice Support Executives to plan and deliver client events, seminars, webinars and roundtables aligned to the Projects practice strategy. Assessing and managing sponsorships, conferences and industry events that support the practice's strategic objectives. Drafting invitations and developing targeted invitation lists using CRM data and market intelligence. Coordinating event logistics, working with internal teams to ensure successful delivery. Maximising client engagement opportunities arising from events, sponsorships and industry associations. Measuring return on investment through CRM reporting, attendee engagement and post event follow up. Managing the legal directory and awards submission process for the Projects practice, coordinating submissions, gathering matter information and working with partners to maximise rankings and market profile. Supporting thought leadership campaigns, legal updates and profile raising initiatives across priority sectors. Team leadership and collaboration Providing day to day direction, coaching and prioritisation for the Senior Business Development Executive and Business Development Executive, ensuring work is effectively allocated, delivered to a high standard and aligned with the Projects practice's strategic priorities. Working collaboratively with the wider Commercial Division Business Development team to share best practice, drive consistency and identify opportunities for cross selling and collaboration. Building strong relationships with partners, fee earners and business services colleagues to ensure business development activity is delivered effectively and strategically. Other responsibilities Working closely and collaboratively with the wider Clients & Markets team to support firm wide initiatives. Working with the Clients & Markets team in Warsaw to coordinate contributions to business development systems, including CRM, credentials, proposals and CV databases. Supporting cross selling initiatives between Projects and other practices including Employment & Pensions, TMT, Banking & Finance, Real Estate, Corporate, Public Procurement and Dispute Resolution. Monitoring business development expenditure against budget. Supporting strategic practice projects and other ad hoc initiatives as required. Required experience, skills, and attributes Significant business development and marketing experience within a professional services environment. Experience of working within a legal and/or professional services environment, ideally supporting transactional or infrastructure focused practices. Strong project management skills with the ability to manage multiple competing priorities. Commercially minded with an interest in infrastructure, energy transition and major projects markets. Experience of managing or coordinating the work of others, with the ability to motivate, coach and develop team members. Ability to build trusted relationships with partners, fee earners and wider business services teams. Strong stakeholder management skills and the confidence to influence at all levels. Excellent written and verbal communication skills. Strong organisational skills and attention to detail. Proactive, collaborative and solutions focused approach. Sound working knowledge of Microsoft Word, PowerPoint, Excel, CRM systems and LinkedIn. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurotype, disability, or with parental or caring responsibilities. We are also "Happy to Talk Flexible Working" and welcome conversations about flexible working arrangements. Dentons is a Disability Confident employer. Candidates with a disability may choose to apply under the Disability Confident Scheme. We will offer an interview to disabled applicants who meet the minimum criteria for the role. Where application volumes are high, we may offer interviews to those who best meet the minimum criteria, consistent with our approach for all candidates. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.
12/07/2026
Full time
Select how often (in days) to receive an alert: Create Alert Department: Clients and Markets Duration: Permanent Location: London Reports to: Head of Commercial Division Business Development Type of Role: Hybrid Reference no: 10380 The Role Dentons is at an exciting time in its strategy and a major focus on marketing and business development activity is seen as crucial to its growth. The Business Development Manager will lead the delivery of marketing and business development activity across the Projects practice, supporting partners to achieve the practice's strategic objectives and drive sustainable growth. Reporting to the Head of Commercial Division Business Development, the successful candidate will work closely with partners and collaborate with a Senior Business Development Executive based in the UK and a Business Development Executive based in our Warsaw office to deliver high-quality business development support across the practice. The role will focus on delivering strategic initiatives across client development, proposals, campaigns, profile raising, legal directories, events, sponsorships and client targeting, while identifying opportunities to strengthen the Projects practice's market profile, deepen client relationships and enhance collaboration across sectors, practices and jurisdictions. Responsibilities Client pipeline, client relationship and campaigns Developing and managing business development campaigns, ensuring alignment between the Projects practice and the firm's strategic objectives, working with the Head of Commercial Division Business Development to deliver cross practice and cross border initiatives. Managing RFPs, pitches and opportunities for the Projects practice, including coordinating submissions and supporting regional and global proposals where appropriate. Supporting the management of key client relationships, panel appointments and strategic client programmes. Working with partners to develop and implement individual and practice business development plans. Building a strong understanding of the Projects market, including infrastructure, energy transition, construction, transport, real estate development and public sector investment, to provide commercially informed advice. Undertaking market and client research to identify opportunities with strategic clients, sponsors, developers, contractors, lenders, investors and public sector organisations. Supporting partners in preparing for client meetings through briefing notes, credentials, market intelligence and presentation materials. Developing high quality credentials, marketing collateral, thought leadership and promotional materials that clearly articulate the practice's capabilities and value proposition, ensuring content is maintained across firm systems and promoted through appropriate internal and external channels. Supporting client listening and feedback initiatives as part of the firm's wider client programme. Events, directories and market development Working with the Events team and Practice Support Executives to plan and deliver client events, seminars, webinars and roundtables aligned to the Projects practice strategy. Assessing and managing sponsorships, conferences and industry events that support the practice's strategic objectives. Drafting invitations and developing targeted invitation lists using CRM data and market intelligence. Coordinating event logistics, working with internal teams to ensure successful delivery. Maximising client engagement opportunities arising from events, sponsorships and industry associations. Measuring return on investment through CRM reporting, attendee engagement and post event follow up. Managing the legal directory and awards submission process for the Projects practice, coordinating submissions, gathering matter information and working with partners to maximise rankings and market profile. Supporting thought leadership campaigns, legal updates and profile raising initiatives across priority sectors. Team leadership and collaboration Providing day to day direction, coaching and prioritisation for the Senior Business Development Executive and Business Development Executive, ensuring work is effectively allocated, delivered to a high standard and aligned with the Projects practice's strategic priorities. Working collaboratively with the wider Commercial Division Business Development team to share best practice, drive consistency and identify opportunities for cross selling and collaboration. Building strong relationships with partners, fee earners and business services colleagues to ensure business development activity is delivered effectively and strategically. Other responsibilities Working closely and collaboratively with the wider Clients & Markets team to support firm wide initiatives. Working with the Clients & Markets team in Warsaw to coordinate contributions to business development systems, including CRM, credentials, proposals and CV databases. Supporting cross selling initiatives between Projects and other practices including Employment & Pensions, TMT, Banking & Finance, Real Estate, Corporate, Public Procurement and Dispute Resolution. Monitoring business development expenditure against budget. Supporting strategic practice projects and other ad hoc initiatives as required. Required experience, skills, and attributes Significant business development and marketing experience within a professional services environment. Experience of working within a legal and/or professional services environment, ideally supporting transactional or infrastructure focused practices. Strong project management skills with the ability to manage multiple competing priorities. Commercially minded with an interest in infrastructure, energy transition and major projects markets. Experience of managing or coordinating the work of others, with the ability to motivate, coach and develop team members. Ability to build trusted relationships with partners, fee earners and wider business services teams. Strong stakeholder management skills and the confidence to influence at all levels. Excellent written and verbal communication skills. Strong organisational skills and attention to detail. Proactive, collaborative and solutions focused approach. Sound working knowledge of Microsoft Word, PowerPoint, Excel, CRM systems and LinkedIn. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurotype, disability, or with parental or caring responsibilities. We are also "Happy to Talk Flexible Working" and welcome conversations about flexible working arrangements. Dentons is a Disability Confident employer. Candidates with a disability may choose to apply under the Disability Confident Scheme. We will offer an interview to disabled applicants who meet the minimum criteria for the role. Where application volumes are high, we may offer interviews to those who best meet the minimum criteria, consistent with our approach for all candidates. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.
Business Development Manager - LondonBewerbenremote type: Hybridlocations: Field Based - Londontime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 28. Juni 2026 (Noch 30+ Tage Zeit für Bewerbung)job requisition id: R3349 Business Development Manager This position has a territory area of: North East London, including Enfield, North London, East London Areas. Our successful candidate will ideally live within the N, NW, E or surrounding postcode areas.In this role of Business Development Manager, you will be responsible for professional commercial business partnering, sales development and training of specific high value, high opportunity Kitchen Studios and Electrical Retail Partners. Working closely with these Partners you will build and implement collaborative business plans that ensure Miele delivers a best in class partnership that achieve set sales growth targets and objectives.We also partner closely with our Miele Experience Centres providing consumers expert advice and hands on demonstrations truly bringing our products to life.You will bring a good level of commercial experience and emotional intelligence. We will look to see how your previous sales and account management experience could add value to our organisation.To be successful in this role you should have a clear history of delivering great results within a challenging sales environment, be passionate about exceeding targets and building great business relationships. Experience of driving businesses through clearly identified development planning is a pre-requisite as is the ability to showcase evidence of utilising analytics to support decision making.Experience of implementing a multi-faceted promotional calendar ensuring maximum exposure at all levels within the account and territory is equally desired plus the ability to create insight from financial data that clearly identifies territory shape, challenges and opportunities.A natural relationship builder, you will put the customer at the heart of everything you do you and will exemplify 'Immer Besser' in the way you work. You will think creatively, be willing to challenge the status quo and overcome objections to drive the territory forwards.This is a critical role within the Miele business and you will work closely with the Head of Sales, Domestic Support Teams, Category Managers, Logistics, Service and Finance. You will be asked to demonstrate: Experience from working with commercial sales, ideally showing how you have developed partnerships and managed customers within a territory. Experience of working within sales and customer facing roles. Great listening and communication skills, with the ability to persuade and influence stakeholders both internally and externally. Strong commercial acumen and the ability to design and discuss trade terms and compliance with partners. An understanding of how to flex to balance the demands of the business and the customer. A positive and solution focused mindset for problem solving and dispute resolutionIn addition to a strong commitment to your personal development and growth, we can offer you a competitive salary depending on experience, plus bonus and a company car, coupled with a competitive benefits package.We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.Please apply below by sharing your CV, answering the screening questions and let us know 'why Miele?' and 'why me?' in the covering letter section.
11/07/2026
Full time
Business Development Manager - LondonBewerbenremote type: Hybridlocations: Field Based - Londontime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 28. Juni 2026 (Noch 30+ Tage Zeit für Bewerbung)job requisition id: R3349 Business Development Manager This position has a territory area of: North East London, including Enfield, North London, East London Areas. Our successful candidate will ideally live within the N, NW, E or surrounding postcode areas.In this role of Business Development Manager, you will be responsible for professional commercial business partnering, sales development and training of specific high value, high opportunity Kitchen Studios and Electrical Retail Partners. Working closely with these Partners you will build and implement collaborative business plans that ensure Miele delivers a best in class partnership that achieve set sales growth targets and objectives.We also partner closely with our Miele Experience Centres providing consumers expert advice and hands on demonstrations truly bringing our products to life.You will bring a good level of commercial experience and emotional intelligence. We will look to see how your previous sales and account management experience could add value to our organisation.To be successful in this role you should have a clear history of delivering great results within a challenging sales environment, be passionate about exceeding targets and building great business relationships. Experience of driving businesses through clearly identified development planning is a pre-requisite as is the ability to showcase evidence of utilising analytics to support decision making.Experience of implementing a multi-faceted promotional calendar ensuring maximum exposure at all levels within the account and territory is equally desired plus the ability to create insight from financial data that clearly identifies territory shape, challenges and opportunities.A natural relationship builder, you will put the customer at the heart of everything you do you and will exemplify 'Immer Besser' in the way you work. You will think creatively, be willing to challenge the status quo and overcome objections to drive the territory forwards.This is a critical role within the Miele business and you will work closely with the Head of Sales, Domestic Support Teams, Category Managers, Logistics, Service and Finance. You will be asked to demonstrate: Experience from working with commercial sales, ideally showing how you have developed partnerships and managed customers within a territory. Experience of working within sales and customer facing roles. Great listening and communication skills, with the ability to persuade and influence stakeholders both internally and externally. Strong commercial acumen and the ability to design and discuss trade terms and compliance with partners. An understanding of how to flex to balance the demands of the business and the customer. A positive and solution focused mindset for problem solving and dispute resolutionIn addition to a strong commitment to your personal development and growth, we can offer you a competitive salary depending on experience, plus bonus and a company car, coupled with a competitive benefits package.We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.Please apply below by sharing your CV, answering the screening questions and let us know 'why Miele?' and 'why me?' in the covering letter section.
Project Engineer- West Cumbria Department: Engineering Employment Type: Permanent - Full Time Location: Cumbria Description We're looking for a Project Engineer who will play a key role in successfully delivering complex civil engineering projects within Careys Civil Engineering. Working closely with our Project and Construction Managers, you will use your technical expertise, leadership capability and commercial awareness to drive operational excellence across the project lifecycle. You'll lead and support Senior Engineers and the wider engineering team, ensuring work is delivered safely, efficiently and to the highest quality while maintaining strong relationships with subcontractors, consultants, suppliers and wider stakeholders. Key Responsibilities Ensure technical compliance with the contract and liaise with third parties on technical matters. Monitor events affecting progress including delays, variations and risks. Contribute to commercial systems, cost monitoring, and claims/dispute understanding. Resolve project setting out issues and ensure specification compliance. Oversee engineering budgets, control systems, and as built information accuracy. Maintain strong engineering standards and provide technical guidance to the site team. Design Management Maintain efficient communication with designers and clients. Ensure buildability, value engineering, and statutory requirements are incorporated. Manage and review design information to support construction needs. Fulfil environmental obligations and interpret project environmental reports. Take overall responsibility for site quality systems, inspections and testing regimes. Oversee NCR resolution and ensure robust quality controls are in place. Provide clear leadership, guidance and support to engineers. Manage competency, performance, and development of the engineering team. Drive innovation, technical excellence, and continual improvement across the project. Approve and monitor material suitability, testing and interactions. Prepare and monitor complex programmes, procurement activities and productivity systems. Analyse wastage reports and identify efficiencies. Prepare and approve risk assessments, method statements and safe systems of work. Maintain strong knowledge of safety regulations, temporary works, and high risk operations. Assess engineer competencies and ensure all activities are safely delivered. Act as TWC for high risk temporary works when required. Design low risk/medium risk temporary works or produce design briefs. Manage component procurement and assess load conditions and technical risks. Skills, Knowledge and Expertise Strong technical engineering background within civil engineering projects. Experience leading engineering teams and overseeing Senior Engineers. Proven ability to manage design processes, temporary works and quality systems. Strong commercial awareness including cost monitoring and contractual understanding. Ability to manage complex programmes, procurement processes and material controls. Excellent communication, stakeholder management and problem solving skills. Desirable Experience acting as TWC and designing temporary works. Experience in high risk operations (e.g., ground contamination, major temporary works). Knowledge of statutory employment and contract law relevant to site operations. Why Join Us At Careys, we empower our people to be their best and build careers they're proud of. As a Project Engineer, you'll join a supportive, forward thinking engineering community where innovation, learning and progression are part of everyday life. You'll benefit from: Competitive salary and annual bonus Company car or car allowance Private healthcare Strong pension contributions 25 days holiday plus bank holidays Career development pathways, technical mentoring and professional accreditation support Access to a wide range of wellbeing, family and lifestyle benefits
07/07/2026
Full time
Project Engineer- West Cumbria Department: Engineering Employment Type: Permanent - Full Time Location: Cumbria Description We're looking for a Project Engineer who will play a key role in successfully delivering complex civil engineering projects within Careys Civil Engineering. Working closely with our Project and Construction Managers, you will use your technical expertise, leadership capability and commercial awareness to drive operational excellence across the project lifecycle. You'll lead and support Senior Engineers and the wider engineering team, ensuring work is delivered safely, efficiently and to the highest quality while maintaining strong relationships with subcontractors, consultants, suppliers and wider stakeholders. Key Responsibilities Ensure technical compliance with the contract and liaise with third parties on technical matters. Monitor events affecting progress including delays, variations and risks. Contribute to commercial systems, cost monitoring, and claims/dispute understanding. Resolve project setting out issues and ensure specification compliance. Oversee engineering budgets, control systems, and as built information accuracy. Maintain strong engineering standards and provide technical guidance to the site team. Design Management Maintain efficient communication with designers and clients. Ensure buildability, value engineering, and statutory requirements are incorporated. Manage and review design information to support construction needs. Fulfil environmental obligations and interpret project environmental reports. Take overall responsibility for site quality systems, inspections and testing regimes. Oversee NCR resolution and ensure robust quality controls are in place. Provide clear leadership, guidance and support to engineers. Manage competency, performance, and development of the engineering team. Drive innovation, technical excellence, and continual improvement across the project. Approve and monitor material suitability, testing and interactions. Prepare and monitor complex programmes, procurement activities and productivity systems. Analyse wastage reports and identify efficiencies. Prepare and approve risk assessments, method statements and safe systems of work. Maintain strong knowledge of safety regulations, temporary works, and high risk operations. Assess engineer competencies and ensure all activities are safely delivered. Act as TWC for high risk temporary works when required. Design low risk/medium risk temporary works or produce design briefs. Manage component procurement and assess load conditions and technical risks. Skills, Knowledge and Expertise Strong technical engineering background within civil engineering projects. Experience leading engineering teams and overseeing Senior Engineers. Proven ability to manage design processes, temporary works and quality systems. Strong commercial awareness including cost monitoring and contractual understanding. Ability to manage complex programmes, procurement processes and material controls. Excellent communication, stakeholder management and problem solving skills. Desirable Experience acting as TWC and designing temporary works. Experience in high risk operations (e.g., ground contamination, major temporary works). Knowledge of statutory employment and contract law relevant to site operations. Why Join Us At Careys, we empower our people to be their best and build careers they're proud of. As a Project Engineer, you'll join a supportive, forward thinking engineering community where innovation, learning and progression are part of everyday life. You'll benefit from: Competitive salary and annual bonus Company car or car allowance Private healthcare Strong pension contributions 25 days holiday plus bank holidays Career development pathways, technical mentoring and professional accreditation support Access to a wide range of wellbeing, family and lifestyle benefits
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as a Service Desk Technician on a 6 month fixed term contract. Working under the operational supervision of the Team Leader of the Service Desk and reporting into the Manager of IT Services. The Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and fault tickets in accordance with global Service Desk procedures. They will contribute to the successful deployment/upgrade of IT services and systems. They are also required to support the overall IT strategy within the business. 08:00 a.m. to 6:00 p.m. with flexibility in accordance with the needs of the business. (37.5 hour week on a rotational shift basis). The role holder will be expected to be on-call outside normal office hours. This will be approximately 1 week in 8 but may vary as operational demands dictate. Responsibilities Manages all incoming incidents and service requests in accordance with standard procedures and documented processes Delivers support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive incident management across all global queues for regional tickets Maintains high 1st time fix resolution rates on all relevant service desk tickets Escalates problems based on trend analysis via the Problem Management process and act as a technical resources for escalated problems Operates within and makes suggestions for improving service desk standards and guidelines Develops a sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures Works with vendor support contacts to resolve technical issues within the service desk environment Defines, documents and maintains relevant service desk processes including all relevant communication activities Adheres to all IT and user quality assurance practices/processes Provides advanced remote access support and ad-hoc support for non-standard personal and/or remote access devices Accurately maintains all relevant applications support documentation including the on-line knowledge base Undertakes regular service activities (audit/leavers/joiners) to ensure timely completion Maintains proactive working relationships between your team and other teams within the IT department and the users Provide mentoring and coaching to other team members with respect to technology and processes used within the firm Delivers proactive communication via recognized channels Provide on-call assistance when needed Assist in other area's in IT when needed and perform other duties as directed Work overtime or hours other than those normally scheduled whenever the Firm deems necessary. Qualifications, Experience and Personal Attributes Professional Certification and/or experience (e.g. Microsoft Office Specialist) preferred COMPTIA A+, ITILv4 Desirable Degree in related field is preferred or equivalent work experience Experience: 3+ Years Experience as a Service Desk analyst in a professional services environment or a law firm required. Skills: Strong knowledge of MS Entra ID, Active Directory and Exchange as they relate to Service Desk activities Strong support capabilities in all MS Office products and applications including Word, Outlook, Excel, PowerPoint and Copilot Good knowledge of Mobile devices such as iPhone, iPads and Android devices Strong knowledge of document management systems and e-filing processes Strong support capabilities for other non-standard legal applications Good working knowledge of remote access technologies and video conference tools Knowledge of the ITIL environment and process is preferred (e.g., incident management and workflow) Proficiency in Generative AI Technologies and their application within a Legal Environment Performance Traits: Must be able to multi-task to ensure that all incident/service requests are being progressed and resolved in accordance with expectations Strong customer service skills and the ability to develop a rapport with users over the phone Quickly and accurately troubleshoot applications/document based issues Ability to learn and apply new technical knowledge quickly Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors Ability to work in a diverse team and effectively support the demanding needs of the Firm Ability to work under pressure, meet deadlines with shifting priorities Must be a self-starter with a high level of initiative Strong customer service skills, able to anticipate needs Strong attention to detail, organizational skills and the ability to handle multiple projects Maintains confidentiality and exercises discretion Exercises solid strategic thinking and problem-solving skills The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm. Posted Pay Range
05/07/2026
Full time
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as a Service Desk Technician on a 6 month fixed term contract. Working under the operational supervision of the Team Leader of the Service Desk and reporting into the Manager of IT Services. The Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and fault tickets in accordance with global Service Desk procedures. They will contribute to the successful deployment/upgrade of IT services and systems. They are also required to support the overall IT strategy within the business. 08:00 a.m. to 6:00 p.m. with flexibility in accordance with the needs of the business. (37.5 hour week on a rotational shift basis). The role holder will be expected to be on-call outside normal office hours. This will be approximately 1 week in 8 but may vary as operational demands dictate. Responsibilities Manages all incoming incidents and service requests in accordance with standard procedures and documented processes Delivers support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive incident management across all global queues for regional tickets Maintains high 1st time fix resolution rates on all relevant service desk tickets Escalates problems based on trend analysis via the Problem Management process and act as a technical resources for escalated problems Operates within and makes suggestions for improving service desk standards and guidelines Develops a sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures Works with vendor support contacts to resolve technical issues within the service desk environment Defines, documents and maintains relevant service desk processes including all relevant communication activities Adheres to all IT and user quality assurance practices/processes Provides advanced remote access support and ad-hoc support for non-standard personal and/or remote access devices Accurately maintains all relevant applications support documentation including the on-line knowledge base Undertakes regular service activities (audit/leavers/joiners) to ensure timely completion Maintains proactive working relationships between your team and other teams within the IT department and the users Provide mentoring and coaching to other team members with respect to technology and processes used within the firm Delivers proactive communication via recognized channels Provide on-call assistance when needed Assist in other area's in IT when needed and perform other duties as directed Work overtime or hours other than those normally scheduled whenever the Firm deems necessary. Qualifications, Experience and Personal Attributes Professional Certification and/or experience (e.g. Microsoft Office Specialist) preferred COMPTIA A+, ITILv4 Desirable Degree in related field is preferred or equivalent work experience Experience: 3+ Years Experience as a Service Desk analyst in a professional services environment or a law firm required. Skills: Strong knowledge of MS Entra ID, Active Directory and Exchange as they relate to Service Desk activities Strong support capabilities in all MS Office products and applications including Word, Outlook, Excel, PowerPoint and Copilot Good knowledge of Mobile devices such as iPhone, iPads and Android devices Strong knowledge of document management systems and e-filing processes Strong support capabilities for other non-standard legal applications Good working knowledge of remote access technologies and video conference tools Knowledge of the ITIL environment and process is preferred (e.g., incident management and workflow) Proficiency in Generative AI Technologies and their application within a Legal Environment Performance Traits: Must be able to multi-task to ensure that all incident/service requests are being progressed and resolved in accordance with expectations Strong customer service skills and the ability to develop a rapport with users over the phone Quickly and accurately troubleshoot applications/document based issues Ability to learn and apply new technical knowledge quickly Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors Ability to work in a diverse team and effectively support the demanding needs of the Firm Ability to work under pressure, meet deadlines with shifting priorities Must be a self-starter with a high level of initiative Strong customer service skills, able to anticipate needs Strong attention to detail, organizational skills and the ability to handle multiple projects Maintains confidentiality and exercises discretion Exercises solid strategic thinking and problem-solving skills The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm. Posted Pay Range