We have an excellent contract job opportunity for a Senior Business System Analyst for one of our clients. Contract - 6 Months (with a high possibility to extend) Location - Glasgow Hybrid - 3 Days On-site Pay - Attractive Daily Rate (Outside IR35) Position Summary: "The role requires a minimum of 3 days per week in the Glasgow office (must have) 10+ years of Business System Analyst experience, including 7+ years in technical environments. (must have) Demonstrated flexible approach to managing late requirements & scope changes. (must have) Ability to work with a wide range of business and technical stakeholders to identify interdependencies and facilitate change and develop Stakeholder Comms. (must have) Ability to identify non-functional requirements (e.g. security, release strategy etc) (must have) Can work closely with business stakeholders to deliver. (must have) Experience of using recognised business analysis tools (Microsoft Visio, Draw.IO, JIRA, Confluence etc) and techniques. (good to have - should be able to adapt quickly) Strong technical knowledge of APIs, system integrations, data mapping, SQL, PL/SQL, MongoDB, DynamoDB, JSON, CSV and MuleSoft. (good to have) Experience working with data intensive, web services and cloud migration projects. (good to have) The role requires strong hands-on experience in data analysis, including working with diverse data sources (Oracle, SQL, MongoDB, DynamoDB, Excel, JSON, CSV), designing data flows and transformations, producing sequence diagrams, and documenting source-to-target mappings as part of HLDS creation. (must have) In-depth knowledge of the Student Loans Company (SLC) domain, including systems, operational processes, and capabilities. (good to have) In-depth knowledge of the UK Student loan system for PGNI (Postgraduate Loan Northern Ireland), PG (Postgraduate Loan), UG (Undergraduate Loan) for part-time and full-time. (good to have) Strong familiarity with the Student Loan System, including multi-product and multi-domicile configurations and interconnectivity dependency to other GOVs like HMPO DVA, HMRC etc. and its underlying technology stack. (good to have) Experience in Agile delivery environments using the SCRUM framework. (must have) Comfortable working in fast-paced settings with tight deadlines and changing priorities. (must have) Proven experience collaborating with cross-functional teams, including product owners, developers, and testers. (must have) Hands on analyst who can work closely with developers to evolve workable solutions (must have) Can demonstrate persistence and tenacity in chasing stakeholders, tracking & closing down tasks. (must have) Excellent analytical, communication, and leadership skills. (must have) Significant on-site client-facing experience is essential. (must have)" What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/06/2026
Contractor
We have an excellent contract job opportunity for a Senior Business System Analyst for one of our clients. Contract - 6 Months (with a high possibility to extend) Location - Glasgow Hybrid - 3 Days On-site Pay - Attractive Daily Rate (Outside IR35) Position Summary: "The role requires a minimum of 3 days per week in the Glasgow office (must have) 10+ years of Business System Analyst experience, including 7+ years in technical environments. (must have) Demonstrated flexible approach to managing late requirements & scope changes. (must have) Ability to work with a wide range of business and technical stakeholders to identify interdependencies and facilitate change and develop Stakeholder Comms. (must have) Ability to identify non-functional requirements (e.g. security, release strategy etc) (must have) Can work closely with business stakeholders to deliver. (must have) Experience of using recognised business analysis tools (Microsoft Visio, Draw.IO, JIRA, Confluence etc) and techniques. (good to have - should be able to adapt quickly) Strong technical knowledge of APIs, system integrations, data mapping, SQL, PL/SQL, MongoDB, DynamoDB, JSON, CSV and MuleSoft. (good to have) Experience working with data intensive, web services and cloud migration projects. (good to have) The role requires strong hands-on experience in data analysis, including working with diverse data sources (Oracle, SQL, MongoDB, DynamoDB, Excel, JSON, CSV), designing data flows and transformations, producing sequence diagrams, and documenting source-to-target mappings as part of HLDS creation. (must have) In-depth knowledge of the Student Loans Company (SLC) domain, including systems, operational processes, and capabilities. (good to have) In-depth knowledge of the UK Student loan system for PGNI (Postgraduate Loan Northern Ireland), PG (Postgraduate Loan), UG (Undergraduate Loan) for part-time and full-time. (good to have) Strong familiarity with the Student Loan System, including multi-product and multi-domicile configurations and interconnectivity dependency to other GOVs like HMPO DVA, HMRC etc. and its underlying technology stack. (good to have) Experience in Agile delivery environments using the SCRUM framework. (must have) Comfortable working in fast-paced settings with tight deadlines and changing priorities. (must have) Proven experience collaborating with cross-functional teams, including product owners, developers, and testers. (must have) Hands on analyst who can work closely with developers to evolve workable solutions (must have) Can demonstrate persistence and tenacity in chasing stakeholders, tracking & closing down tasks. (must have) Excellent analytical, communication, and leadership skills. (must have) Significant on-site client-facing experience is essential. (must have)" What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. We offer niche specialty lines, as a SME bank, targeting under-served segments. Our dedicated Wholesale Finance, Bridging Finance, Development Finance and Specialist Mortgages teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. Our vision is to be the go-to bank in our chosen markets; to deliver positive customer outcomes, rewarding careers and great shareholder value through a high-performing culture grounded in excellence and integrity. Based in the Model Development team within the Risk & Compliance function, the Senior Stress Testing ModellingManager will develop, monitor and maintain optimised models for credit risk and capital purposes, coordinating effort across the Credit Risk and Finance functions of the organisation. The role will work closely on a daily basis with the Finance team including taking responsibility for undertaking stress testing (ICAAP Pillar 2A and 2B model development and execution), impairment forecasting and macro-economic timeseries modelling (using linear and non-linear regression techniques). The individual will also support monthly other team-wide objectives such as the execution of the Bank's IFRS 9 models and developing second and third generation IFRS 9 models. The working pattern of this role is hybrid, with an expectation to be in the London office 50% of the time Key Responsibilities Lead the re-development, enhancement, documentation and execution of the Bank's Pillar 2A Credit Risk and Pillar 2B stress testing models for the annual planning and stress testing cycles. Provide insight and recommendations on key outputs from the process to aid the front-line business inunderstanding their overall risk profile and drive strategic objectives in line with PRA best practice guidelines. Work with colleagues in Finance and lead on documenting the relevant sections (P2A credit and P2B) of the Bank's ICAAP Provide strong line management and ongoing development of Stress Testing Modelling Analyst. Identifying and implementing model changes and enhancements as needed, ensuring they are in line with Bank standards, Model Risk Management (validation) findings and regulatory compliance requirements. Support the team's ongoing IFRS 9 expected losses activities (BAU execution, model monitoring, model development and annual validations). Maintenance and continuous improvement of an appropriate data structure to deliver efficient and effective model risk management. Develop and maintain strong, collaborative and constructive relationships with the 1st Line businesses and functions to support the delivery of business objectives whilst maintaining effective controls. Understanding internal and external data, infrastructure and reporting requirements and coordinating these with effective analytical solutions. Develop a deep understanding of core systems including contributing towards the development and roll out of a Group Data Warehouse. Maintaining an awareness of alternative modelling techniques that can help to alleviate/identify risk. Provide support to the broader Risk and Compliance function where required. Key Skills & Experience A strong understanding of the Credit Risk with extensive relevant experience in developing Credit Risk Models, including: Data extraction and pre-processing Model development (transition matrix approaches, timeseries modelling, OLS linear and logistic regression) User Acceptance Testing Model Performance assessment (monitoring) Significant experience of undertaking stress testing and forecasting exercises Thorough understanding of IFRS 9 model requirements and development experience Strong mathematical and statistical background, knowledge of statistical modelling techniques. Significant experience of using SQL & SAS (macros, arrays, scoring / simulation engines, non-linear modelling, partial least squared, timeseries modelling, etc.) Excellent written and presentational skills. Experience of data mining skills. Strong planning and organising skills Strong insight and proven ability to summarise succinctly Proven influencing and skills Evidence of balanced and independent judgement Ability to drive change Competitive remuneration Discretionary annual bonus Private Medical Insurance (Bupa) 25 days annual leave (increasing with service) + Holiday Buy Scheme Cycle to Work Scheme & Green Car Scheme Enhanced family leave policies Study support & professional membership YuLife Rewards - discounts on retail, lifestyle & experiences Interest free season ticket loan
04/06/2026
Full time
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. We offer niche specialty lines, as a SME bank, targeting under-served segments. Our dedicated Wholesale Finance, Bridging Finance, Development Finance and Specialist Mortgages teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. Our vision is to be the go-to bank in our chosen markets; to deliver positive customer outcomes, rewarding careers and great shareholder value through a high-performing culture grounded in excellence and integrity. Based in the Model Development team within the Risk & Compliance function, the Senior Stress Testing ModellingManager will develop, monitor and maintain optimised models for credit risk and capital purposes, coordinating effort across the Credit Risk and Finance functions of the organisation. The role will work closely on a daily basis with the Finance team including taking responsibility for undertaking stress testing (ICAAP Pillar 2A and 2B model development and execution), impairment forecasting and macro-economic timeseries modelling (using linear and non-linear regression techniques). The individual will also support monthly other team-wide objectives such as the execution of the Bank's IFRS 9 models and developing second and third generation IFRS 9 models. The working pattern of this role is hybrid, with an expectation to be in the London office 50% of the time Key Responsibilities Lead the re-development, enhancement, documentation and execution of the Bank's Pillar 2A Credit Risk and Pillar 2B stress testing models for the annual planning and stress testing cycles. Provide insight and recommendations on key outputs from the process to aid the front-line business inunderstanding their overall risk profile and drive strategic objectives in line with PRA best practice guidelines. Work with colleagues in Finance and lead on documenting the relevant sections (P2A credit and P2B) of the Bank's ICAAP Provide strong line management and ongoing development of Stress Testing Modelling Analyst. Identifying and implementing model changes and enhancements as needed, ensuring they are in line with Bank standards, Model Risk Management (validation) findings and regulatory compliance requirements. Support the team's ongoing IFRS 9 expected losses activities (BAU execution, model monitoring, model development and annual validations). Maintenance and continuous improvement of an appropriate data structure to deliver efficient and effective model risk management. Develop and maintain strong, collaborative and constructive relationships with the 1st Line businesses and functions to support the delivery of business objectives whilst maintaining effective controls. Understanding internal and external data, infrastructure and reporting requirements and coordinating these with effective analytical solutions. Develop a deep understanding of core systems including contributing towards the development and roll out of a Group Data Warehouse. Maintaining an awareness of alternative modelling techniques that can help to alleviate/identify risk. Provide support to the broader Risk and Compliance function where required. Key Skills & Experience A strong understanding of the Credit Risk with extensive relevant experience in developing Credit Risk Models, including: Data extraction and pre-processing Model development (transition matrix approaches, timeseries modelling, OLS linear and logistic regression) User Acceptance Testing Model Performance assessment (monitoring) Significant experience of undertaking stress testing and forecasting exercises Thorough understanding of IFRS 9 model requirements and development experience Strong mathematical and statistical background, knowledge of statistical modelling techniques. Significant experience of using SQL & SAS (macros, arrays, scoring / simulation engines, non-linear modelling, partial least squared, timeseries modelling, etc.) Excellent written and presentational skills. Experience of data mining skills. Strong planning and organising skills Strong insight and proven ability to summarise succinctly Proven influencing and skills Evidence of balanced and independent judgement Ability to drive change Competitive remuneration Discretionary annual bonus Private Medical Insurance (Bupa) 25 days annual leave (increasing with service) + Holiday Buy Scheme Cycle to Work Scheme & Green Car Scheme Enhanced family leave policies Study support & professional membership YuLife Rewards - discounts on retail, lifestyle & experiences Interest free season ticket loan
# Senior Product Data Scientist London Full Time (Permanent) Hybrid GrowthApply for this role About the roleWe are looking for an experienced Senior Product Data Scientist to drive product analytics across our rapidly evolving multi-product app. In this role, you will play a pivotal part in uncovering insights that shape and accelerate our Zable app, which is used by over 1 million customers on iOS and Android. This is a high-impact role where your insights will directly shape product strategy and accelerate our core user experience.You will serve as the primary analytical voice for our Zable app, driving the entire experimentation lifecycle, influencing the decision relating to user experience, and shaping critical business decisions. Beyond individual contribution, you will be instrumental in establishing analytical best practices, and acting as a key strategic thought partner to Product, Growth, and Engineering leadership. What You'll Do Drive Product Analytics Be the dedicated analytical leader for the Zable app, deeply understanding user behavior and engagement drivers to identify high-impact opportunities Develop and maintain key product metrics, dashboards, and reporting frameworks that provide visibility into user behavior, overall app health, and business performance Conduct deep-dive analyses into user behaviour, segmentation, and lifecycle patterns to identify growth opportunities and friction points Apply data science techniques to build predictive models for user behavior, churn risk, and uplift modeling to inform proactive product decisions Drive Experimentation & Testing Own the end-to-end A/B testing process, including experimental design, execution, analysis and recommendations Establish experimentation standards and best practices, including test design, statistical rigour, and result interpretation Shape Strategy & Decision-Making Challenge assumptions and provide data-driven perspectives that shape strategic discussions and roadmap planning Proactively partner with product managers, analysts and engineers to embed data into the daily decision-making flow and translate complex findings into clear business recommendations Establish Analytical Excellence Define and champion analytics best practices, standards, and methodologies within the growth analytics team What We're Looking For Core Qualifications 4+ years of experience in data analytics, ideally within a product-led or high-growth tech environment Hands-on experience with dbt and familiarity with data modelling best practices High proficiency in SQL and strong proficiency in data analysis in Python Demonstrates strong statistical rigour, applying appropriate methods to ensure robust, reliable insights Highly skilled in experimentation frameworks, including A/B testing, hypothesis testing, and causal inference Experience building metrics, dashboards and reporting infrastructure Demonstrated ability to turn ambiguous problems into structured and data-drive insights Excellent communication skills with experience influencing cross-functional stakeholders and product leaders. Nice to Haves Experience in product analytics Experience in fintech or financial services products Interview process Screening call with a recruiter Take home task Case study Interview Final InterviewsApply for this role About LendableLendable is on a mission to build the world's best technology to help people get credit and save money . Founded in 2014 Profitable since 2017 Unicorn in 2021 £3.5bn valuation in 2022 Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan Loved by customers & employees with top reviews on Glassdoor and TrustpilotSo far, we've rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do. We're going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes. Life at Lendable The opportunity to scale up one of the world's most successful fintech companies Best-in-class compensation, including equity You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in LondonCheck out our Glassdoor Reviews Apply for this role
04/06/2026
Full time
# Senior Product Data Scientist London Full Time (Permanent) Hybrid GrowthApply for this role About the roleWe are looking for an experienced Senior Product Data Scientist to drive product analytics across our rapidly evolving multi-product app. In this role, you will play a pivotal part in uncovering insights that shape and accelerate our Zable app, which is used by over 1 million customers on iOS and Android. This is a high-impact role where your insights will directly shape product strategy and accelerate our core user experience.You will serve as the primary analytical voice for our Zable app, driving the entire experimentation lifecycle, influencing the decision relating to user experience, and shaping critical business decisions. Beyond individual contribution, you will be instrumental in establishing analytical best practices, and acting as a key strategic thought partner to Product, Growth, and Engineering leadership. What You'll Do Drive Product Analytics Be the dedicated analytical leader for the Zable app, deeply understanding user behavior and engagement drivers to identify high-impact opportunities Develop and maintain key product metrics, dashboards, and reporting frameworks that provide visibility into user behavior, overall app health, and business performance Conduct deep-dive analyses into user behaviour, segmentation, and lifecycle patterns to identify growth opportunities and friction points Apply data science techniques to build predictive models for user behavior, churn risk, and uplift modeling to inform proactive product decisions Drive Experimentation & Testing Own the end-to-end A/B testing process, including experimental design, execution, analysis and recommendations Establish experimentation standards and best practices, including test design, statistical rigour, and result interpretation Shape Strategy & Decision-Making Challenge assumptions and provide data-driven perspectives that shape strategic discussions and roadmap planning Proactively partner with product managers, analysts and engineers to embed data into the daily decision-making flow and translate complex findings into clear business recommendations Establish Analytical Excellence Define and champion analytics best practices, standards, and methodologies within the growth analytics team What We're Looking For Core Qualifications 4+ years of experience in data analytics, ideally within a product-led or high-growth tech environment Hands-on experience with dbt and familiarity with data modelling best practices High proficiency in SQL and strong proficiency in data analysis in Python Demonstrates strong statistical rigour, applying appropriate methods to ensure robust, reliable insights Highly skilled in experimentation frameworks, including A/B testing, hypothesis testing, and causal inference Experience building metrics, dashboards and reporting infrastructure Demonstrated ability to turn ambiguous problems into structured and data-drive insights Excellent communication skills with experience influencing cross-functional stakeholders and product leaders. Nice to Haves Experience in product analytics Experience in fintech or financial services products Interview process Screening call with a recruiter Take home task Case study Interview Final InterviewsApply for this role About LendableLendable is on a mission to build the world's best technology to help people get credit and save money . Founded in 2014 Profitable since 2017 Unicorn in 2021 £3.5bn valuation in 2022 Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan Loved by customers & employees with top reviews on Glassdoor and TrustpilotSo far, we've rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do. We're going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes. Life at Lendable The opportunity to scale up one of the world's most successful fintech companies Best-in-class compensation, including equity You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in LondonCheck out our Glassdoor Reviews Apply for this role
We are looking for an Information Security Analyst to ensure that the AELTC and The Championships are protected from cyber threats such that the business can operate safely and reliably. This role blends protection, detection, response and continuous improvement, with the opportunity to deepen and broaden your skills and experience. What you will be doing The Information Security Analyst will play an influential role in strengthening the AELTC's cyber security capability and ensuring the resilience of systems that support The Championships and the AELTC's year round operations. You will work day-to-day with the Principal Security Specialist, taking ownership of defined operational areas with the opportunity to develop into broader security leadership responsibilities. The role will contribute to the development of a mature security stack, via continuous improvement of our security practices, collaborating with technical teams, and supporting the evolution of cyber governance and risk management across the organisation. This position offers exposure to enterprise scale technologies, hybrid cloud environments, and the unique demands of safeguarding a globally recognised sporting event. This role will require work outside core office hours to support the security operations and threat management associated with The Championships and any major incidents. What you will be doing during The Championships and Year Round Support and perform proactive monitoring and analysis of security alerts, logs, and telemetry across SIEM, EDR, and network platforms, ensuring timely investigation and escalation of potential threats, suspicious behaviours and indicators of compromise. Contribute to the enhancement of incident response processes, including the development of playbooks, and post-incident reviews. Provide operational security support during The Championships, including real-time monitoring, rapid triage, and coordination with internal and external partners. Support the vulnerability management lifecycle, including scanning, prioritisation, remediation oversight, and reporting across on-premises and cloud environments. Support the organisation's risk management activities by identifying security gaps, assessing potential impact, and recommending mitigation strategies. Assist with the coordination of penetration testing activities, including scoping, stakeholder engagement, and validation of remediation actions. Maintain comprehensive documentation of security activities, incidents, risks, and compliance outcomes to support governance and audit readiness, including evidence for internal and external audits. Assist with the implementation and optimisation of security controls across infrastructure, applications, and cloud platforms, with a focus on Microsoft Azure. Assist with the evaluation of new security technologies and tools, providing recommendations that enhance detection, prevention, and response capabilities. Assist in maturing identity and access management practices, including privileged access governance and periodic access reviews. Contribute to the development, refinement, and communication of security policies, standards, and procedures. Assist with third party security assessments by sending security questionnaires and reviewing documentation, assisting with risk identification, and contributing to recommendations under guidance from senior security staff. Support and provide guidance to our colleague cyber security awareness programme, including training content, targeted campaigns, and staff engagement. Provide security input and guidance to project teams and business stakeholders, ensuring Secure by design principles are embedded within processes. Stay current with emerging threats, technologies, and industry trends, translating insights into actionable improvements. Contribute to operational readiness planning for The Championships, including scenario testing, tabletop exercises, and resilience planning. Undertake additional technical or security related responsibilities as agreed with senior staff members, where specialist expertise is required, including providing cover for defined operational tasks under the guidance of the Principal Security Specialist. About you 1-3 years of demonstrable experience in an information security role investigating security alerts and mitigating vulnerabilities. A Computer Science or Cyber Security Degree or equivalent professional experience and qualifications. Hands on experience with security tools such as firewalls, antivirus, EDR technologies, vulnerability scanners and SIEM platforms. Understanding of core cybersecurity principles, common threats, and mitigation techniques. Understanding of cloud security concepts, particularly within Microsoft Azure environments. Understanding of core network principles (TCP/IP, routing, firewalls etc) Basic scripting or automation experience (e.g. PowerShell, Python, or KQL), or a willingness to learn scripting to support security operations and analysis. Knowledge of information security standards (e.g., ISO 27001, NIST). Strong analytical and problem solving skills with attention to detail. Strong log analysis and investigation mindset, with the ability to review alerts and logs, identify patterns or anomalies, and support incident investigations. Effective communication and organisational skills, ability to work under pressure with the ability to collaborate effectively across technical and non technical teams. Comfortable working autonomously under general direction while developing independent capability. Willingness to learn and develop within an information security career path, demonstrating curiosity and a proactive approach to staying informed about emerging threats and security best practices. "Desirable" - working towards, or interest in, industry certifications such as Security+, SC 200, AZ 500, or equivalent. About us The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Championships, Wimbledon, widely regarded as the world's premier tennis tournament, hosted on the Grounds of one of the world's most prestigious tennis clubs. Our business has grown in recent years, and we expect this to continue. We have plans to further improve our facilities and invest in our people in future years. Our success is important to us, and we are guided by our key values of Heritage, Integrity, Respect and Excellence. The Technology Department's role is to provide and support Technology systems and infrastructure both year round and during The Championships. Our Championships systems include ticketing, public safety, tournament management and scoring & statistics. Our food & drink, retail and marketing systems continue throughout the year, together with systems to support the Wimbledon Museum & Tour, our Community Sports facilities in Raynes Park and Roehampton, and the management of the Members' club. Our hybrid computing platform is mission critical to provide services for both year round and The Championships. What we offer At Wimbledon, we're proud to have work environment that's shaped by our heritage and commitment to excellence. This extends to ensuring every colleague feels part of something truly special. We're committed to supporting your wellbeing, personal growth and life beyond work. You'll also gain access to some uniquely Wimbledon experiences. Financial Wellbeing Annual leave starts at 23 days plus bank holidays and rises with service Two additional paid closure days in December Pension scheme with employer contributions up to 10.5% Group Income Protection & Life Assurance Annual bonuses Employee loans Enhanced family leave, hybrid and flexible working options Physical Health & Mental Wellbeing Private medical insurance and annual medical assessments 24/7 Employee Assistance Programme On site gym and fitness facilities Trained Mental Health First Aiders Professional & Personal Development, including colleague development calendar Accredited learning and professional development opportunities Exclusively Wimbledon Free daily lunch Complimentary Championships tickets Retail discounts, complimentary museum and tour tickets for friends and family Matched charitable giving Free Community Sports Centre membership A programme of social and sporting activities
03/06/2026
Full time
We are looking for an Information Security Analyst to ensure that the AELTC and The Championships are protected from cyber threats such that the business can operate safely and reliably. This role blends protection, detection, response and continuous improvement, with the opportunity to deepen and broaden your skills and experience. What you will be doing The Information Security Analyst will play an influential role in strengthening the AELTC's cyber security capability and ensuring the resilience of systems that support The Championships and the AELTC's year round operations. You will work day-to-day with the Principal Security Specialist, taking ownership of defined operational areas with the opportunity to develop into broader security leadership responsibilities. The role will contribute to the development of a mature security stack, via continuous improvement of our security practices, collaborating with technical teams, and supporting the evolution of cyber governance and risk management across the organisation. This position offers exposure to enterprise scale technologies, hybrid cloud environments, and the unique demands of safeguarding a globally recognised sporting event. This role will require work outside core office hours to support the security operations and threat management associated with The Championships and any major incidents. What you will be doing during The Championships and Year Round Support and perform proactive monitoring and analysis of security alerts, logs, and telemetry across SIEM, EDR, and network platforms, ensuring timely investigation and escalation of potential threats, suspicious behaviours and indicators of compromise. Contribute to the enhancement of incident response processes, including the development of playbooks, and post-incident reviews. Provide operational security support during The Championships, including real-time monitoring, rapid triage, and coordination with internal and external partners. Support the vulnerability management lifecycle, including scanning, prioritisation, remediation oversight, and reporting across on-premises and cloud environments. Support the organisation's risk management activities by identifying security gaps, assessing potential impact, and recommending mitigation strategies. Assist with the coordination of penetration testing activities, including scoping, stakeholder engagement, and validation of remediation actions. Maintain comprehensive documentation of security activities, incidents, risks, and compliance outcomes to support governance and audit readiness, including evidence for internal and external audits. Assist with the implementation and optimisation of security controls across infrastructure, applications, and cloud platforms, with a focus on Microsoft Azure. Assist with the evaluation of new security technologies and tools, providing recommendations that enhance detection, prevention, and response capabilities. Assist in maturing identity and access management practices, including privileged access governance and periodic access reviews. Contribute to the development, refinement, and communication of security policies, standards, and procedures. Assist with third party security assessments by sending security questionnaires and reviewing documentation, assisting with risk identification, and contributing to recommendations under guidance from senior security staff. Support and provide guidance to our colleague cyber security awareness programme, including training content, targeted campaigns, and staff engagement. Provide security input and guidance to project teams and business stakeholders, ensuring Secure by design principles are embedded within processes. Stay current with emerging threats, technologies, and industry trends, translating insights into actionable improvements. Contribute to operational readiness planning for The Championships, including scenario testing, tabletop exercises, and resilience planning. Undertake additional technical or security related responsibilities as agreed with senior staff members, where specialist expertise is required, including providing cover for defined operational tasks under the guidance of the Principal Security Specialist. About you 1-3 years of demonstrable experience in an information security role investigating security alerts and mitigating vulnerabilities. A Computer Science or Cyber Security Degree or equivalent professional experience and qualifications. Hands on experience with security tools such as firewalls, antivirus, EDR technologies, vulnerability scanners and SIEM platforms. Understanding of core cybersecurity principles, common threats, and mitigation techniques. Understanding of cloud security concepts, particularly within Microsoft Azure environments. Understanding of core network principles (TCP/IP, routing, firewalls etc) Basic scripting or automation experience (e.g. PowerShell, Python, or KQL), or a willingness to learn scripting to support security operations and analysis. Knowledge of information security standards (e.g., ISO 27001, NIST). Strong analytical and problem solving skills with attention to detail. Strong log analysis and investigation mindset, with the ability to review alerts and logs, identify patterns or anomalies, and support incident investigations. Effective communication and organisational skills, ability to work under pressure with the ability to collaborate effectively across technical and non technical teams. Comfortable working autonomously under general direction while developing independent capability. Willingness to learn and develop within an information security career path, demonstrating curiosity and a proactive approach to staying informed about emerging threats and security best practices. "Desirable" - working towards, or interest in, industry certifications such as Security+, SC 200, AZ 500, or equivalent. About us The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Championships, Wimbledon, widely regarded as the world's premier tennis tournament, hosted on the Grounds of one of the world's most prestigious tennis clubs. Our business has grown in recent years, and we expect this to continue. We have plans to further improve our facilities and invest in our people in future years. Our success is important to us, and we are guided by our key values of Heritage, Integrity, Respect and Excellence. The Technology Department's role is to provide and support Technology systems and infrastructure both year round and during The Championships. Our Championships systems include ticketing, public safety, tournament management and scoring & statistics. Our food & drink, retail and marketing systems continue throughout the year, together with systems to support the Wimbledon Museum & Tour, our Community Sports facilities in Raynes Park and Roehampton, and the management of the Members' club. Our hybrid computing platform is mission critical to provide services for both year round and The Championships. What we offer At Wimbledon, we're proud to have work environment that's shaped by our heritage and commitment to excellence. This extends to ensuring every colleague feels part of something truly special. We're committed to supporting your wellbeing, personal growth and life beyond work. You'll also gain access to some uniquely Wimbledon experiences. Financial Wellbeing Annual leave starts at 23 days plus bank holidays and rises with service Two additional paid closure days in December Pension scheme with employer contributions up to 10.5% Group Income Protection & Life Assurance Annual bonuses Employee loans Enhanced family leave, hybrid and flexible working options Physical Health & Mental Wellbeing Private medical insurance and annual medical assessments 24/7 Employee Assistance Programme On site gym and fitness facilities Trained Mental Health First Aiders Professional & Personal Development, including colleague development calendar Accredited learning and professional development opportunities Exclusively Wimbledon Free daily lunch Complimentary Championships tickets Retail discounts, complimentary museum and tour tickets for friends and family Matched charitable giving Free Community Sports Centre membership A programme of social and sporting activities
SOC Analyst Req ID: 46205 Job Function: Cyber Security Division: Business Job Location: GBR Maidenhead ATE Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. Why this job matters We are seeking a skilled and proactive SOC Analyst to join our dynamic 24/7 Security Operations Centre team. In this role, you will play a vital part in safeguarding critical systems and ensuring continuous operations by identifying and addressing security threats in real time. You will also contribute to the development and optimisation of security tools to strengthen our defences against emerging threats. Collaborating closely with customers and operational teams, you will tackle vulnerabilities and incidents, ensure operational resilience and reinforce security measures in a fast paced environment. This job role is based near Watford within a 30-60 minute commute. Onsite with client (5 days per week). Monday-Friday 9am-5pm. You must be able to obtain DV clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this. What you'll be doing Operational Security Operate efficiently within a 24/7 Security Operations Centre, ensuring continuous real time monitoring and rapid incident response to safeguard operational continuity. Evaluate and address physical security concerns by analysing environmental metrics and implementing measures to support operational security. Support the deployment of IT, network, and security builds, ensuring effective integration and alignment with operational requirements. Threat Detection & Response Take a proactive approach to threat hunting, thoroughly investigating incidents and resolving issues in alignment with SLAs. Analyse and correlate security alerts to detect and mitigate cyber threats, intrusions, and data breaches. Conduct in-depth log and network analysis to uncover indicators of system compromise, unauthorised access, or malicious activity. Vulnerability Management & Security Tools Support the development and optimisation of security tools to enhance threat detection and response. Conduct detailed vulnerability and threat assessments alongside security advisory services. Perform regular vulnerability scans and assessments to identify security gaps and misconfigurations. Monitor security tool health and deploy updates to maintain optimal performance. Policy & Development Contribute to the development of best practices, security policies, and standard operating procedures. Support IT security risk assessments and compliance audits with diligence. Produce detailed technical and incident reports with actionable recommendations for management. Continuous Learning Stay updated on emerging cyber threats, attack methods, and new security technologies. Engage in ongoing training programmes to meet evolving operational needs and adapt to new technologies. Essential Skills Experience working in a Security Operations Centre (SOC), with knowledge of attack vectors, tactics, and techniques. Hands on experience in 1st line incident detection, threat hunting, and response. Strong ability to multi task, prioritise tasks, and manage time efficiently to meet deadlines. Effective communication skills for documenting incidents and providing clear reports to management. Desirable Skills Industry recognised qualifications, such as COMPTIA Security+, Network+, or equivalent certifications. Familiarity with security governance frameworks, such as NIST, ISO 27001. Benefits Competitive salary 10% on target bonus (depending on country based) BT Pension scheme, minimum 5% employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Large range of flexible benefits including cycle to work, healthcare, season ticket loan World class training and development opportunities From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 24/7 private virtual GP appointments for UK colleagues 2 weeks paid carer's leave Option to join BT Shares saving schemes. Discounted broadband, mobile and TV packages Access to hundreds of retail discounts including the BT shop Additional Information Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. We value diversity and inclusion Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace.
03/06/2026
Full time
SOC Analyst Req ID: 46205 Job Function: Cyber Security Division: Business Job Location: GBR Maidenhead ATE Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. Why this job matters We are seeking a skilled and proactive SOC Analyst to join our dynamic 24/7 Security Operations Centre team. In this role, you will play a vital part in safeguarding critical systems and ensuring continuous operations by identifying and addressing security threats in real time. You will also contribute to the development and optimisation of security tools to strengthen our defences against emerging threats. Collaborating closely with customers and operational teams, you will tackle vulnerabilities and incidents, ensure operational resilience and reinforce security measures in a fast paced environment. This job role is based near Watford within a 30-60 minute commute. Onsite with client (5 days per week). Monday-Friday 9am-5pm. You must be able to obtain DV clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this. What you'll be doing Operational Security Operate efficiently within a 24/7 Security Operations Centre, ensuring continuous real time monitoring and rapid incident response to safeguard operational continuity. Evaluate and address physical security concerns by analysing environmental metrics and implementing measures to support operational security. Support the deployment of IT, network, and security builds, ensuring effective integration and alignment with operational requirements. Threat Detection & Response Take a proactive approach to threat hunting, thoroughly investigating incidents and resolving issues in alignment with SLAs. Analyse and correlate security alerts to detect and mitigate cyber threats, intrusions, and data breaches. Conduct in-depth log and network analysis to uncover indicators of system compromise, unauthorised access, or malicious activity. Vulnerability Management & Security Tools Support the development and optimisation of security tools to enhance threat detection and response. Conduct detailed vulnerability and threat assessments alongside security advisory services. Perform regular vulnerability scans and assessments to identify security gaps and misconfigurations. Monitor security tool health and deploy updates to maintain optimal performance. Policy & Development Contribute to the development of best practices, security policies, and standard operating procedures. Support IT security risk assessments and compliance audits with diligence. Produce detailed technical and incident reports with actionable recommendations for management. Continuous Learning Stay updated on emerging cyber threats, attack methods, and new security technologies. Engage in ongoing training programmes to meet evolving operational needs and adapt to new technologies. Essential Skills Experience working in a Security Operations Centre (SOC), with knowledge of attack vectors, tactics, and techniques. Hands on experience in 1st line incident detection, threat hunting, and response. Strong ability to multi task, prioritise tasks, and manage time efficiently to meet deadlines. Effective communication skills for documenting incidents and providing clear reports to management. Desirable Skills Industry recognised qualifications, such as COMPTIA Security+, Network+, or equivalent certifications. Familiarity with security governance frameworks, such as NIST, ISO 27001. Benefits Competitive salary 10% on target bonus (depending on country based) BT Pension scheme, minimum 5% employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Large range of flexible benefits including cycle to work, healthcare, season ticket loan World class training and development opportunities From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 24/7 private virtual GP appointments for UK colleagues 2 weeks paid carer's leave Option to join BT Shares saving schemes. Discounted broadband, mobile and TV packages Access to hundreds of retail discounts including the BT shop Additional Information Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. We value diversity and inclusion Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace.
Overview Hours : Monday to Friday, 09:00 - 17:00 (35 hours per week) Happy to talk flexible working Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2025 for the second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life. Team: IT - Infrastructure Location: Liverpool or Manchester Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people. Here are some examples of what we offer: Annual leave starting at 25 days Birthday privilege day and Christmas shutdown Holiday buy, sell and carryover scheme Optional private medical insurance via BUPA Annual fitness allowance ISA saving scheme and independent financial advice Electric or hybrid vehicle lease scheme EAP with access to counselling Enhanced family leave policies Access to confidential, expert support via Fertifa in relation to reproductive health and wellbeing Access to 10 days fully subsidised emergency or back-up care per year via Bright Horizons. Life assurance Group income protection Annual travel season ticket loan Hybrid working and dress for your day policy Bespoke training and development opportunities Role overview Introduction to the role: As a Data Analyst, you are an integral part of both the IT Services team and the wider IT Department, running and maintaining the ITIL v3 aligned services we provide across our UK and International offices. A large proportion of the firm's services are already underpinned by SQL and data services, and the role holds a particularly strong focus around our finance and practice management services, working very closely with the Finance Systems Team. As the firm scales services utilising AI and automation, the structure, security, availability and accuracy of data across the organisation is becoming more critical than ever. Over the next 12-18 months, a huge focus will be on our revised data strategy which will see new technologies and services based on the Microsoft Fabric stack implemented across the organisation. This strategy will deliver secure, scalable structured and unstructured data sources which can be effectively mined by AI, with modern business intelligence services delivering internal and client facing insights. Key responsibilities You will work with other members of the IT Services team, as well as the wider department to assist with: Turning raw data into actionable insights. Support strategic planning and informed business decisions. Improve efficiency and identify growth opportunities. Implementing new and improving existing services. Understanding business requirements. Resolving business problems. Act as a point of escalation to desktop analysts. Support strategic planning and informed business decisions. What are we looking for Data collection and cleaning: Gathering data from various sources and ensuring its accuracy and consistency Data analysis: Applying statistical techniques to extract meaningful information from the data Data visualisation: Creating visual representations of data, such as charts and graphs, to facilitate understanding Report generation: Developing clear and concise reports to communicate findings to stakeholders Provide high-level technical guidance in initiating infrastructure-based service improvements Act as a technical authority in the analysis of enhancement requests and recommend changes as required Be responsible for liaison with internal / external teams to ensure delivery of technical solutions Be aware of the impact of technical solutions in relation to cost and firm strategy Provide specialist advice and guidance with skills transfer to members of the Support Desk and others as appropriate Take a pro-active role in identifying any issues and possible solutions that may arise within an assignment and communicating these to the manager and customer as relevant Utilise and champion agreed delivery methodologies and tools, including change and release management Engage with the Finance Systems Team to perform monthly financial processes for the business Keep software up to date with the latest cumulative and security patches Implementing role-based security by managing user logins and permissions and additionally maintain robust backup strategies Planning, installing, and configuring new instances of SQL based on technical design from stakeholders Demonstrable previous experience within the SQL DBA / Power BI area, specifically: Microsoft SQL Server, including Enterprise features, specifically availability groups Power BI (Data Visualisation), designing and building interactive/dynamic dashboards. Windows Server and Windows Clustering Working knowledge of networking/networking stack It would be beneficial to have some of the following SQL in public cloud services, such as Azure Equality, Diversity and Inclusion Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx. Disability Support We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at should you require any adjustments to the application or interview process. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
03/06/2026
Full time
Overview Hours : Monday to Friday, 09:00 - 17:00 (35 hours per week) Happy to talk flexible working Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2025 for the second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life. Team: IT - Infrastructure Location: Liverpool or Manchester Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people. Here are some examples of what we offer: Annual leave starting at 25 days Birthday privilege day and Christmas shutdown Holiday buy, sell and carryover scheme Optional private medical insurance via BUPA Annual fitness allowance ISA saving scheme and independent financial advice Electric or hybrid vehicle lease scheme EAP with access to counselling Enhanced family leave policies Access to confidential, expert support via Fertifa in relation to reproductive health and wellbeing Access to 10 days fully subsidised emergency or back-up care per year via Bright Horizons. Life assurance Group income protection Annual travel season ticket loan Hybrid working and dress for your day policy Bespoke training and development opportunities Role overview Introduction to the role: As a Data Analyst, you are an integral part of both the IT Services team and the wider IT Department, running and maintaining the ITIL v3 aligned services we provide across our UK and International offices. A large proportion of the firm's services are already underpinned by SQL and data services, and the role holds a particularly strong focus around our finance and practice management services, working very closely with the Finance Systems Team. As the firm scales services utilising AI and automation, the structure, security, availability and accuracy of data across the organisation is becoming more critical than ever. Over the next 12-18 months, a huge focus will be on our revised data strategy which will see new technologies and services based on the Microsoft Fabric stack implemented across the organisation. This strategy will deliver secure, scalable structured and unstructured data sources which can be effectively mined by AI, with modern business intelligence services delivering internal and client facing insights. Key responsibilities You will work with other members of the IT Services team, as well as the wider department to assist with: Turning raw data into actionable insights. Support strategic planning and informed business decisions. Improve efficiency and identify growth opportunities. Implementing new and improving existing services. Understanding business requirements. Resolving business problems. Act as a point of escalation to desktop analysts. Support strategic planning and informed business decisions. What are we looking for Data collection and cleaning: Gathering data from various sources and ensuring its accuracy and consistency Data analysis: Applying statistical techniques to extract meaningful information from the data Data visualisation: Creating visual representations of data, such as charts and graphs, to facilitate understanding Report generation: Developing clear and concise reports to communicate findings to stakeholders Provide high-level technical guidance in initiating infrastructure-based service improvements Act as a technical authority in the analysis of enhancement requests and recommend changes as required Be responsible for liaison with internal / external teams to ensure delivery of technical solutions Be aware of the impact of technical solutions in relation to cost and firm strategy Provide specialist advice and guidance with skills transfer to members of the Support Desk and others as appropriate Take a pro-active role in identifying any issues and possible solutions that may arise within an assignment and communicating these to the manager and customer as relevant Utilise and champion agreed delivery methodologies and tools, including change and release management Engage with the Finance Systems Team to perform monthly financial processes for the business Keep software up to date with the latest cumulative and security patches Implementing role-based security by managing user logins and permissions and additionally maintain robust backup strategies Planning, installing, and configuring new instances of SQL based on technical design from stakeholders Demonstrable previous experience within the SQL DBA / Power BI area, specifically: Microsoft SQL Server, including Enterprise features, specifically availability groups Power BI (Data Visualisation), designing and building interactive/dynamic dashboards. Windows Server and Windows Clustering Working knowledge of networking/networking stack It would be beneficial to have some of the following SQL in public cloud services, such as Azure Equality, Diversity and Inclusion Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx. Disability Support We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at should you require any adjustments to the application or interview process. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Job Description The Role We are looking for an experienced Test Manager to lead our testing team and ensure end-to-end quality across complex technology deliveries in a client-facing consulting environment. In this hands on role, you will both shape testing strategy and actively participate in testing activities alongside your team. You'll work closely with Product, Engineering, Architecture, and Delivery colleagues to embed testing throughout the delivery lifecycle, ensuring high-quality solutions for our clients while leading by example and sharing responsibility in day-to-day testing. The role also requires the ability to work independently while collaborating closely with others, building strong relationships with senior stakeholders, and contribute to the continuous improvement of testing capability, standards, and ways of working across engagements. This can be based from our London or Birmingham office. Responsibilities Define and refine test strategy: Develop and continuously improve test strategies that align with programme and client objectives, working with stakeholders to ensure shared goals, clear test plans and well-informed delivery decisions across complex engagements. Establish practical test governance: Establish clear, consistent test governance by setting up practical test plans, risk based approaches, entry and exit criteria, and quality metrics, while providing guidance on appropriate controls, escalation paths, and release recommendations in line with delivery risk and client priorities. Promote test automation: Foster the adoption of test automation across UI and API, to improve efficiency and coverage in modern Agile/DevOps delivery, and support continuous improvement in tooling, frameworks, and testing approaches across projects. Manage full testing lifecycle: Plan and coordinate all test phases - including system, integration, UAT, regression, release, and post deployment validation - ensuring thorough testing, smooth execution, and a consistent approach across multiple or complex workstreams. Ensure non functional testing: Make sure that crucial non functional aspects (performance, security, usability, resilience, etc.) are properly planned and tested, collaboratively working with specialists as needed. Oversee defect management: Lead a transparent defect lifecycle by prioritising issues, tracking and analysing root causes, and driving timely resolution in collaboration with developers and stakeholders, capturing lessons learned. Quality and risk reporting: Provide clear, evidence based reporting on test results, quality status, risks, and readiness to release, helping stakeholders understand options, consider risks, and make well informed decisions, while offering thoughtful guidance and practical recommendations to support effective release planning. Hands on testing and support: Contribute directly to testing activities (such as designing test cases, executing critical tests, or reviewing results) when needed, to support your team in delivering quality and to model best practices. Mentor and support the team: Guide, coach, and develop the testing team, fostering their professional growth and maintaining an inclusive, collaborative work culture where everyone's contributions are valued, while encouraging shared standards, strengthening capability across the practice, and demonstrating supportive, inclusive leadership. Cross team collaboration: Work closely with colleagues across disciplines (e.g., developers, business analysts, project managers) to ensure a shared quality first culture and an integrated approach to delivering successful outcomes. Competitive salary range plus bonus and excellent benefits package Qualifications Requirements Experience and Knowledge Extensive software testing background: A strong history in software testing, ideally including roles as a Test Manager or Senior Test Lead, with a track record of managing end to end testing across all phases (from test planning and design through to final release). Technical testing expertise: Knowledge of modern test automation tools and frameworks, with hands on experience integrating automated tests to improve delivery efficiency. Agile and complex project experience: Experience working in Agile or other dynamic delivery environments, with the ability to adapt testing approaches to changing project needs or multiple workstreams. Consulting/client facing exposure: Experience delivering projects in a consulting or client facing context, working closely with client stakeholders and understanding how to align testing with client expectations and commercial considerations. Tools and process familiarity: Familiarity with test management tools and methodologies and a good understanding of software development practices to collaborate effectively with technical teams. Skills and Qualifications A collaborative leadership style - able to guide and support a small team by leading by example, and willing to get involved to help with test design or execution when needed. Excellent communication skills, with the ability to convey testing progress, quality status, and technical information clearly to both technical and non technical stakeholders, as well as advising and influencing senior stakeholders in a clear, constructive, and collaborative way. An evidence based approach to problem solving and decision making in testing, using risk based thinking to overcome challenges and ensure quality outcomes. (We know no candidate will have every single qualification above - if you have most of these and are excited about the role, we encourage you to apply.) DESIRABLE Professional certifications such as ISTQB or ISEB (e.g. Advanced Test Manager) - beneficial but not mandatory. Experience with specialised testing tools for performance, security, accessibility, or resilience testing. Experience managing testing across multiple concurrent projects or workstreams. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information Diversity, Equity, and Inclusion commitments Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives. For the past three years, through our 360 approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner. Disability Inclusion We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues. WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare (subsidised) Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
03/06/2026
Full time
Job Description The Role We are looking for an experienced Test Manager to lead our testing team and ensure end-to-end quality across complex technology deliveries in a client-facing consulting environment. In this hands on role, you will both shape testing strategy and actively participate in testing activities alongside your team. You'll work closely with Product, Engineering, Architecture, and Delivery colleagues to embed testing throughout the delivery lifecycle, ensuring high-quality solutions for our clients while leading by example and sharing responsibility in day-to-day testing. The role also requires the ability to work independently while collaborating closely with others, building strong relationships with senior stakeholders, and contribute to the continuous improvement of testing capability, standards, and ways of working across engagements. This can be based from our London or Birmingham office. Responsibilities Define and refine test strategy: Develop and continuously improve test strategies that align with programme and client objectives, working with stakeholders to ensure shared goals, clear test plans and well-informed delivery decisions across complex engagements. Establish practical test governance: Establish clear, consistent test governance by setting up practical test plans, risk based approaches, entry and exit criteria, and quality metrics, while providing guidance on appropriate controls, escalation paths, and release recommendations in line with delivery risk and client priorities. Promote test automation: Foster the adoption of test automation across UI and API, to improve efficiency and coverage in modern Agile/DevOps delivery, and support continuous improvement in tooling, frameworks, and testing approaches across projects. Manage full testing lifecycle: Plan and coordinate all test phases - including system, integration, UAT, regression, release, and post deployment validation - ensuring thorough testing, smooth execution, and a consistent approach across multiple or complex workstreams. Ensure non functional testing: Make sure that crucial non functional aspects (performance, security, usability, resilience, etc.) are properly planned and tested, collaboratively working with specialists as needed. Oversee defect management: Lead a transparent defect lifecycle by prioritising issues, tracking and analysing root causes, and driving timely resolution in collaboration with developers and stakeholders, capturing lessons learned. Quality and risk reporting: Provide clear, evidence based reporting on test results, quality status, risks, and readiness to release, helping stakeholders understand options, consider risks, and make well informed decisions, while offering thoughtful guidance and practical recommendations to support effective release planning. Hands on testing and support: Contribute directly to testing activities (such as designing test cases, executing critical tests, or reviewing results) when needed, to support your team in delivering quality and to model best practices. Mentor and support the team: Guide, coach, and develop the testing team, fostering their professional growth and maintaining an inclusive, collaborative work culture where everyone's contributions are valued, while encouraging shared standards, strengthening capability across the practice, and demonstrating supportive, inclusive leadership. Cross team collaboration: Work closely with colleagues across disciplines (e.g., developers, business analysts, project managers) to ensure a shared quality first culture and an integrated approach to delivering successful outcomes. Competitive salary range plus bonus and excellent benefits package Qualifications Requirements Experience and Knowledge Extensive software testing background: A strong history in software testing, ideally including roles as a Test Manager or Senior Test Lead, with a track record of managing end to end testing across all phases (from test planning and design through to final release). Technical testing expertise: Knowledge of modern test automation tools and frameworks, with hands on experience integrating automated tests to improve delivery efficiency. Agile and complex project experience: Experience working in Agile or other dynamic delivery environments, with the ability to adapt testing approaches to changing project needs or multiple workstreams. Consulting/client facing exposure: Experience delivering projects in a consulting or client facing context, working closely with client stakeholders and understanding how to align testing with client expectations and commercial considerations. Tools and process familiarity: Familiarity with test management tools and methodologies and a good understanding of software development practices to collaborate effectively with technical teams. Skills and Qualifications A collaborative leadership style - able to guide and support a small team by leading by example, and willing to get involved to help with test design or execution when needed. Excellent communication skills, with the ability to convey testing progress, quality status, and technical information clearly to both technical and non technical stakeholders, as well as advising and influencing senior stakeholders in a clear, constructive, and collaborative way. An evidence based approach to problem solving and decision making in testing, using risk based thinking to overcome challenges and ensure quality outcomes. (We know no candidate will have every single qualification above - if you have most of these and are excited about the role, we encourage you to apply.) DESIRABLE Professional certifications such as ISTQB or ISEB (e.g. Advanced Test Manager) - beneficial but not mandatory. Experience with specialised testing tools for performance, security, accessibility, or resilience testing. Experience managing testing across multiple concurrent projects or workstreams. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information Diversity, Equity, and Inclusion commitments Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives. For the past three years, through our 360 approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner. Disability Inclusion We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues. WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare (subsidised) Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Senior Credit Strategy Analyst We're looking for a new Senior Credit Strategy Analyst to join our high performing credit analytics and strategy team. This team is responsible for driving step change improvements in credit performance by developing risk models, hypothesis testing, and monitoring portfolio trends. Collaboration is key at Zopa - you'll work closely with our cross functional teams including data science, product, and engineering to develop and drive growth strategies, influence strategic decisions, and identify new opportunities through the application of leading edge analytical techniques. We look for bright individuals with a passion for translating numbers into business opportunities and delivering insights to drive decision making - if this resonates with you, we'd love to hear from you! Why join Credit Strategy at Zopa? As a Senior Analyst, you will be entrusted to lead on our most complex and highest impact projects. You will work in a team that covers a broad remit across lending strategy, credit policy, affordability, fraud, valuations, and pricing. Zopa offers a broad range of lending products - unsecured personal loans, credit cards, secured loans for car purchase, and point of sale finance - each posing unique analytical challenges. You work with some of the best tech in the industry, such as powerful Python instances for data analysis, machine learning, and Redshift for data warehousing. All our decision ing systems are built in house, giving us nearly unlimited flexibility in what we can implement. You work in a wider cross functional product, credit, and data science team, so you will have the opportunity to work alongside, learn from, and mentor some of the brightest minds and friendliest people in the industry. A day in the life Optimising credit strategy and decisioning for one of our lending products, either through the deployment of a new risk scorecard or by designing and implementing a change to credit policy. Using advanced statistical techniques to predict customer behaviour or forecast future demand. Shaping and enhancing our credit policy, and working with the product and tech teams to deliver these changes. Working with open banking data or other novel datasets to find new ways of enhancing our credit strategy. Managing the pricing & commercials on our lending programme and making recommendations on our strategy to the Product Directors. Analysing the performance of our portfolio, identifying any areas of improvement, and recommending strategy changes based on these findings. Collaborating with our fraud team to stay updated on latest trends and exploring potential enhancements to our fraud strategy. Formulating strategies to improve our affordability policy and ensuring we continually deliver good customer outcomes. Building NPV & pricing optimisation models to inform lending decisions while understanding their inherent limitations. Please note - the above aims to provide insight into some of the exciting projects our Senior Analysts have been working on in the last months. You would not be expected to do all of the above in one typical day at Zopa! About you You have strong experience doing credit risk analysis in a consumer lending environment. You have a strong ability in manipulating and analysing large datasets using SQL and/or Python. You are experienced in visualisation and storytelling through data. You have a passion for translating numbers into business opportunities and delivering insights to drive decision making. You are a structured and holistic problem solver, and possess strong time management skills. You have an insatiable curiosity and a relentless drive to learn, improve, and share knowledge with others. You are able to work collaboratively with cross functional teams, including tech, data science, finance and product. We know that no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! At Zopa we value flexible ways of working. We value face to face collaboration and a good work life balance. This hybrid role requires you to come to our London office 2 3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference, and we are proud of our culture where everyone can bring their full selves to work. Our approach to DE&I is reflected in our hiring process, so please let us know if you require any reasonable adjustments.
01/06/2026
Full time
Senior Credit Strategy Analyst We're looking for a new Senior Credit Strategy Analyst to join our high performing credit analytics and strategy team. This team is responsible for driving step change improvements in credit performance by developing risk models, hypothesis testing, and monitoring portfolio trends. Collaboration is key at Zopa - you'll work closely with our cross functional teams including data science, product, and engineering to develop and drive growth strategies, influence strategic decisions, and identify new opportunities through the application of leading edge analytical techniques. We look for bright individuals with a passion for translating numbers into business opportunities and delivering insights to drive decision making - if this resonates with you, we'd love to hear from you! Why join Credit Strategy at Zopa? As a Senior Analyst, you will be entrusted to lead on our most complex and highest impact projects. You will work in a team that covers a broad remit across lending strategy, credit policy, affordability, fraud, valuations, and pricing. Zopa offers a broad range of lending products - unsecured personal loans, credit cards, secured loans for car purchase, and point of sale finance - each posing unique analytical challenges. You work with some of the best tech in the industry, such as powerful Python instances for data analysis, machine learning, and Redshift for data warehousing. All our decision ing systems are built in house, giving us nearly unlimited flexibility in what we can implement. You work in a wider cross functional product, credit, and data science team, so you will have the opportunity to work alongside, learn from, and mentor some of the brightest minds and friendliest people in the industry. A day in the life Optimising credit strategy and decisioning for one of our lending products, either through the deployment of a new risk scorecard or by designing and implementing a change to credit policy. Using advanced statistical techniques to predict customer behaviour or forecast future demand. Shaping and enhancing our credit policy, and working with the product and tech teams to deliver these changes. Working with open banking data or other novel datasets to find new ways of enhancing our credit strategy. Managing the pricing & commercials on our lending programme and making recommendations on our strategy to the Product Directors. Analysing the performance of our portfolio, identifying any areas of improvement, and recommending strategy changes based on these findings. Collaborating with our fraud team to stay updated on latest trends and exploring potential enhancements to our fraud strategy. Formulating strategies to improve our affordability policy and ensuring we continually deliver good customer outcomes. Building NPV & pricing optimisation models to inform lending decisions while understanding their inherent limitations. Please note - the above aims to provide insight into some of the exciting projects our Senior Analysts have been working on in the last months. You would not be expected to do all of the above in one typical day at Zopa! About you You have strong experience doing credit risk analysis in a consumer lending environment. You have a strong ability in manipulating and analysing large datasets using SQL and/or Python. You are experienced in visualisation and storytelling through data. You have a passion for translating numbers into business opportunities and delivering insights to drive decision making. You are a structured and holistic problem solver, and possess strong time management skills. You have an insatiable curiosity and a relentless drive to learn, improve, and share knowledge with others. You are able to work collaboratively with cross functional teams, including tech, data science, finance and product. We know that no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! At Zopa we value flexible ways of working. We value face to face collaboration and a good work life balance. This hybrid role requires you to come to our London office 2 3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference, and we are proud of our culture where everyone can bring their full selves to work. Our approach to DE&I is reflected in our hiring process, so please let us know if you require any reasonable adjustments.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Ready to help us navigate a major shift in technology that brings both exciting opportunities and new security risks? Our Information Security team's mission is to securely enable Trustpilot to be the universal symbol of trust. As our new Governance, Risk and Compliance Analyst, you'll get hands on with some of our most exciting initiatives yet. You'll help mature our core compliance frameworks and play a key role in shaping our approach to AI security and governance. From risk assessing new AI systems to helping us use AI to automate manual GRC workflows, your work will directly strengthen our security posture. We're an open, inclusive and collaborative team of security enthusiasts who work closely with engineers and data scientists to solve complex problems. If you're a pragmatic technologist who loves balancing risk with fast paced innovation, we want you to bring your unique perspective and ideas to our team. You'll partner with our security, risk and engineering teams to mature our core compliance programs and safely adopt exciting new AI technologies, directly strengthening the trust millions of people place in our platform. Drive our ongoing compliance efforts for major industry standards, including SOC 2, ISO27001, ISO42001 and PCI DSS, ensuring we consistently meet commitments to our customers. Evaluate and manage the security risks associated with our new artificial intelligence and machine learning systems, allowing our product teams to innovate safely and securely. Streamline how we assess the security of our vendors and third party tools, paying special attention to how we safely integrate external AI technologies into our business. Help develop our internal standards for artificial intelligence, keeping us ahead of the curve on new global regulations like the EU AI Act. Identify opportunities to replace manual, repetitive risk management tasks with smart, AI driven automation. Refresh our security policies and public facing documents to clearly communicate our security posture to our customers, partners and auditors. Act as an advocate for security awareness across the business, helping colleagues understand how balancing risk and innovation leads to better, safer products. Who you are You have solid experience managing and auditing against core compliance frameworks, such as SOC 2, ISO27001 and PCI DSS. You're well versed in risk management processes, including risk identification, third party risk management and vendor security due diligence. You have practical experience developing, implementing and managing security policies and procedures. You're a pragmatist who knows how to balance security risks with the pace of innovation, bringing a solid understanding of cloud environment risks. Bonus points if you're familiar with emerging AI governance frameworks (like the EU AI Act, NIST AI RMF, and ISO/IEC 42001) or have a strong desire to learn them on the job. Bonus points if you have experience with, or a keen interest in, using AI to automate manual tasks and drive efficiencies in GRC workflows. What's in it for you A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle to work scheme. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Talent acceleration programs: Fast track your career with our tailored development programs designed to support growth at whatever stage of your career. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (). Any offer of employment for this position will be subject to our standard background checks.
01/06/2026
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Ready to help us navigate a major shift in technology that brings both exciting opportunities and new security risks? Our Information Security team's mission is to securely enable Trustpilot to be the universal symbol of trust. As our new Governance, Risk and Compliance Analyst, you'll get hands on with some of our most exciting initiatives yet. You'll help mature our core compliance frameworks and play a key role in shaping our approach to AI security and governance. From risk assessing new AI systems to helping us use AI to automate manual GRC workflows, your work will directly strengthen our security posture. We're an open, inclusive and collaborative team of security enthusiasts who work closely with engineers and data scientists to solve complex problems. If you're a pragmatic technologist who loves balancing risk with fast paced innovation, we want you to bring your unique perspective and ideas to our team. You'll partner with our security, risk and engineering teams to mature our core compliance programs and safely adopt exciting new AI technologies, directly strengthening the trust millions of people place in our platform. Drive our ongoing compliance efforts for major industry standards, including SOC 2, ISO27001, ISO42001 and PCI DSS, ensuring we consistently meet commitments to our customers. Evaluate and manage the security risks associated with our new artificial intelligence and machine learning systems, allowing our product teams to innovate safely and securely. Streamline how we assess the security of our vendors and third party tools, paying special attention to how we safely integrate external AI technologies into our business. Help develop our internal standards for artificial intelligence, keeping us ahead of the curve on new global regulations like the EU AI Act. Identify opportunities to replace manual, repetitive risk management tasks with smart, AI driven automation. Refresh our security policies and public facing documents to clearly communicate our security posture to our customers, partners and auditors. Act as an advocate for security awareness across the business, helping colleagues understand how balancing risk and innovation leads to better, safer products. Who you are You have solid experience managing and auditing against core compliance frameworks, such as SOC 2, ISO27001 and PCI DSS. You're well versed in risk management processes, including risk identification, third party risk management and vendor security due diligence. You have practical experience developing, implementing and managing security policies and procedures. You're a pragmatist who knows how to balance security risks with the pace of innovation, bringing a solid understanding of cloud environment risks. Bonus points if you're familiar with emerging AI governance frameworks (like the EU AI Act, NIST AI RMF, and ISO/IEC 42001) or have a strong desire to learn them on the job. Bonus points if you have experience with, or a keen interest in, using AI to automate manual tasks and drive efficiencies in GRC workflows. What's in it for you A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle to work scheme. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Talent acceleration programs: Fast track your career with our tailored development programs designed to support growth at whatever stage of your career. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (). Any offer of employment for this position will be subject to our standard background checks.
About the Job As a PDS analyst you will have the unique opportunity to showcase your creativity by bringing bespoke solutions to market to solve challenging problems our clients face. You will use your SQL and Tableau skills to combine elemental aviation data into compelling analytics. Unlike typical roles, this position will afford you a fresh challenge every day. Responsibilities Work with sales and presales to understand customer needs and translate into delivery requirements; develop Statement of Work, negotiate fulfillment costs. Based on scope of work deliver a statement of work, assign client cost and delivery timelines, balance workloads across the team, approve client proposals and support presales negotiations. Deliver client solutions to contracted dates and within target cost/margin. Identify and mitigate commercial and delivery risks in a timely manner. Monitor commercial pipeline to ensure all information is available and delivery resource is aligned. Support the client from presales through to delivery and beyond, being the primary contact for delivery and assessing customer satisfaction. Provide regular reporting on delivery status and commercial performance, including revenue, margin and utilization. Work directly with clients to scope work and manage delivery pipelines to exceed customer expectations. Qualifications Experience in an organization providing data or analytics services. Understanding of data concepts, including systems, models, and databases. Proficient in SQL coding. Proficient in Tableau workbook development. Experience developing cloud-based solutions using Git, AWS S3 and Redshift. Proven ability to solve complex customer problems. Understanding of aviation data considered desirable. Technical curiosity in AI and desire to help drive our AI initiative. Benefits Generous holiday allowance with option to buy additional days. Health screening, eye care vouchers and private medical benefits. Wellbeing programs. Access to a competitive contributory pension scheme. Save As You Earn share option scheme. Travel season ticket loan. Electric Vehicle Scheme. Optional Dental Insurance. Maternity, paternity and shared parental leave. Employee Assistance Programme. Access to emergency care for elderly and children. RECARES days, giving you time to support charities and causes that matter to you. Access to employee resource groups with dedicated time to volunteer. Extensive learning and development resources. Employee discounts via Perks at Work. Equal Employment Opportunity Statement We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
01/06/2026
Full time
About the Job As a PDS analyst you will have the unique opportunity to showcase your creativity by bringing bespoke solutions to market to solve challenging problems our clients face. You will use your SQL and Tableau skills to combine elemental aviation data into compelling analytics. Unlike typical roles, this position will afford you a fresh challenge every day. Responsibilities Work with sales and presales to understand customer needs and translate into delivery requirements; develop Statement of Work, negotiate fulfillment costs. Based on scope of work deliver a statement of work, assign client cost and delivery timelines, balance workloads across the team, approve client proposals and support presales negotiations. Deliver client solutions to contracted dates and within target cost/margin. Identify and mitigate commercial and delivery risks in a timely manner. Monitor commercial pipeline to ensure all information is available and delivery resource is aligned. Support the client from presales through to delivery and beyond, being the primary contact for delivery and assessing customer satisfaction. Provide regular reporting on delivery status and commercial performance, including revenue, margin and utilization. Work directly with clients to scope work and manage delivery pipelines to exceed customer expectations. Qualifications Experience in an organization providing data or analytics services. Understanding of data concepts, including systems, models, and databases. Proficient in SQL coding. Proficient in Tableau workbook development. Experience developing cloud-based solutions using Git, AWS S3 and Redshift. Proven ability to solve complex customer problems. Understanding of aviation data considered desirable. Technical curiosity in AI and desire to help drive our AI initiative. Benefits Generous holiday allowance with option to buy additional days. Health screening, eye care vouchers and private medical benefits. Wellbeing programs. Access to a competitive contributory pension scheme. Save As You Earn share option scheme. Travel season ticket loan. Electric Vehicle Scheme. Optional Dental Insurance. Maternity, paternity and shared parental leave. Employee Assistance Programme. Access to emergency care for elderly and children. RECARES days, giving you time to support charities and causes that matter to you. Access to employee resource groups with dedicated time to volunteer. Extensive learning and development resources. Employee discounts via Perks at Work. Equal Employment Opportunity Statement We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
Data Analyst Higher Apprenticeship Base Location: New Forest Salary: Circa £26,239 per annum + a range of other benefits to support your family, finances, and wellbeing. Salary upon finishing the Apprentice programme is circa £37,000+. Working Pattern: Full Time up to 2 Year Apprenticeship Programme Start Date: September 2026 Shape the Future of Energy Through Data Data is the currency of the 21st century - and it's transforming how we design, operate and optimise the energy systems that will deliver the UK's Net Zero future. As part of our continued investment in digital talent, we're looking for the Data Analysts of tomorrow to help us unlock the full potential of smart data and support the transition to cleaner, greener energy. If you're curious, analytical and excited about using data to make a real impact, this programme offers the perfect launchpad for your career. What to Expect A Digital Apprenticeship with Purpose - join our Digital Apprenticeship Programme, where you'll play a role in our digitalisation strategy while benefiting from paid education, a competitive salary, excellent benefits and the opportunity to work for a FTSE 100 company. Build In Demand Skills - Develop strong analytical, data handling and interpretation skills across multiple data sets. You'll learn how to analyse complex information, draw meaningful insights and apply your growing expertise in real workplace scenario's. 2 Years of Structured Development - over this exciting 2 year programme, you'll rotate through key areas of our business, gaining a well rounded understanding of the principles, techniques and behaviours that underpin great data driven decision making. Academic and On the Job Learning - alongside hands on experience, you'll undertake the academic element of your apprenticeship - learning how we apply data and analytics to support critical business decisions and communicate insights in a clear, accessible way. A Career with Lasting Impact - upon successful completion, our intention is to offer you a permanent role, giving you the chance to continue developing your skills and helping us drive the UK's journey to Net Zero. What We're Looking For To succeed as a Data Analyst Higher Apprentice, you'll bring: Curiosity and a passion for problem solving - you enjoy understanding how things work and uncovering insights from data. Proactivity and resilience - you're comfortable taking initiative, staying organised, and adapting when things change. A strong willingness to learn - you pick up new tools and techniques quickly and ask great questions. Good attention to detail - you're able to work accurately, spot patterns, and check your work carefully. A safety first mindset - you live by our commitment: if it's not safe, we don't do it. Entry Requirements 3 A Levels at grade C or above, including one STEM subject (Maths at grade B desirable) 2 Scottish Highers at Grade B + National 5 Maths Completion of an SCQF Level 6 Apprenticeship Equivalent engineering or technical qualifications may also be considered This programme is designed to provide training at a specific qualification level. To ensure it remains appropriate and beneficial for participants, we're unable to accept applicants who already hold a degree in Data or Computer Science. If you do have a higher level qualification, we encourage you to explore other Early Careers opportunities at SSE that align with your existing experience. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
31/05/2026
Full time
Data Analyst Higher Apprenticeship Base Location: New Forest Salary: Circa £26,239 per annum + a range of other benefits to support your family, finances, and wellbeing. Salary upon finishing the Apprentice programme is circa £37,000+. Working Pattern: Full Time up to 2 Year Apprenticeship Programme Start Date: September 2026 Shape the Future of Energy Through Data Data is the currency of the 21st century - and it's transforming how we design, operate and optimise the energy systems that will deliver the UK's Net Zero future. As part of our continued investment in digital talent, we're looking for the Data Analysts of tomorrow to help us unlock the full potential of smart data and support the transition to cleaner, greener energy. If you're curious, analytical and excited about using data to make a real impact, this programme offers the perfect launchpad for your career. What to Expect A Digital Apprenticeship with Purpose - join our Digital Apprenticeship Programme, where you'll play a role in our digitalisation strategy while benefiting from paid education, a competitive salary, excellent benefits and the opportunity to work for a FTSE 100 company. Build In Demand Skills - Develop strong analytical, data handling and interpretation skills across multiple data sets. You'll learn how to analyse complex information, draw meaningful insights and apply your growing expertise in real workplace scenario's. 2 Years of Structured Development - over this exciting 2 year programme, you'll rotate through key areas of our business, gaining a well rounded understanding of the principles, techniques and behaviours that underpin great data driven decision making. Academic and On the Job Learning - alongside hands on experience, you'll undertake the academic element of your apprenticeship - learning how we apply data and analytics to support critical business decisions and communicate insights in a clear, accessible way. A Career with Lasting Impact - upon successful completion, our intention is to offer you a permanent role, giving you the chance to continue developing your skills and helping us drive the UK's journey to Net Zero. What We're Looking For To succeed as a Data Analyst Higher Apprentice, you'll bring: Curiosity and a passion for problem solving - you enjoy understanding how things work and uncovering insights from data. Proactivity and resilience - you're comfortable taking initiative, staying organised, and adapting when things change. A strong willingness to learn - you pick up new tools and techniques quickly and ask great questions. Good attention to detail - you're able to work accurately, spot patterns, and check your work carefully. A safety first mindset - you live by our commitment: if it's not safe, we don't do it. Entry Requirements 3 A Levels at grade C or above, including one STEM subject (Maths at grade B desirable) 2 Scottish Highers at Grade B + National 5 Maths Completion of an SCQF Level 6 Apprenticeship Equivalent engineering or technical qualifications may also be considered This programme is designed to provide training at a specific qualification level. To ensure it remains appropriate and beneficial for participants, we're unable to accept applicants who already hold a degree in Data or Computer Science. If you do have a higher level qualification, we encourage you to explore other Early Careers opportunities at SSE that align with your existing experience. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Base Location You'll be expected to spend 50% of your working week in one of the following locations: Perth, Glasgow or Aberdeen. Salary £50,100 - £75,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available. The role The main purpose of the role is to establish business readiness and drive user adoption across our Transmission Digital programmes, portfolios and projects covering IT, OT and Cyber. This will involve working in partnership to co ordinate, manage and align delivery of business change activity for value chains and projects which have a significant impact on colleagues within one or more areas of the Transmission business. Using our Digital Business Change Framework and in line with our project and programme planning cycles, ensure successful implementation of leader led change experiences within transformation projects. Ensure appropriate elements of the Business Change approach and principles are consistently applied and add value to business leaders and impacted users. Lead on the continual refinement of our approach, tools and templates and enhance the change capability of the wider Digital Business Change Team. You will Apply and adopt our structured, systematic digital business change framework to guide individuals and teams through digital business changes; communication and engagement, business readiness and adoption. This includes defining and integrating clear change measures and metrics as part of the project plan and delivery framework. Responsible for the oversight and leadership of digital business change team members that are accountable for planning and management of digital business change activities on either all elements of a single project or specific elements of multiple projects. Coach the Change Managers and Change Analysts aligned with projects on the design, development and delivery of quality, accurate and timely materials and activities that deliver a positive change experience. Provide guidance to the Value Chain / Cyber Resilience Leads and project management team on business change needs, relevant outputs and desired outcomes. Report the status of project activities including risks, issues, mitigations and decisions. Raise any internal or cross project dependencies to the project and business change team, ensuring they are recorded and appropriately managed to resolution. Create and manage an overarching Programme level view of all portfolio and project level change activities allowing business leaders to understand the compound impact of change on their business areas. Use this insight to shape stakeholder engagement sessions and influence the Transmission Digital implementation schedule. Support business leaders in managing any resistance to change and recommend approach to avoid or overcome change fatigue / saturation. Work closely with other members of the Business Change team to align resources effectively, based on business prioritise and demand across all Digital Programmes. Assess and define the Digital Business Change requirements for projects and programmes at the beginning of the lifecycle (Discovery) and plan adequate Digital Business Change resource (including third parties) to support adoption and benefit realisation. You have Substantial previous experience of leading Business Change within large scale transformational projects and programmes; across a range of businesses and sectors desirable. Exceptional customer focus, ensuring that business benefits and impacted user capability are always at the forefront of activity. Previous people and/or third party contractor management experience preferred, with a focus on performance and engagement. Change certification desirable, along with the ability to demonstrate how Change models can be applied at a practical level. This includes knowledge of change management techniques, models and theories, and experience of their practical application in a business context. Able to demonstrate subject matter expertise with a strong understanding of business change best practices. Ability to deliver within challenging timescales, the ability to effectively prioritise, plan and organise, balance immediate and longer term business priorities. Challenge the "status quo" by proposing imaginative, appropriate solutions and implementing innovative ways of delivering change experiences that are memorable. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
21/05/2026
Full time
Base Location You'll be expected to spend 50% of your working week in one of the following locations: Perth, Glasgow or Aberdeen. Salary £50,100 - £75,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available. The role The main purpose of the role is to establish business readiness and drive user adoption across our Transmission Digital programmes, portfolios and projects covering IT, OT and Cyber. This will involve working in partnership to co ordinate, manage and align delivery of business change activity for value chains and projects which have a significant impact on colleagues within one or more areas of the Transmission business. Using our Digital Business Change Framework and in line with our project and programme planning cycles, ensure successful implementation of leader led change experiences within transformation projects. Ensure appropriate elements of the Business Change approach and principles are consistently applied and add value to business leaders and impacted users. Lead on the continual refinement of our approach, tools and templates and enhance the change capability of the wider Digital Business Change Team. You will Apply and adopt our structured, systematic digital business change framework to guide individuals and teams through digital business changes; communication and engagement, business readiness and adoption. This includes defining and integrating clear change measures and metrics as part of the project plan and delivery framework. Responsible for the oversight and leadership of digital business change team members that are accountable for planning and management of digital business change activities on either all elements of a single project or specific elements of multiple projects. Coach the Change Managers and Change Analysts aligned with projects on the design, development and delivery of quality, accurate and timely materials and activities that deliver a positive change experience. Provide guidance to the Value Chain / Cyber Resilience Leads and project management team on business change needs, relevant outputs and desired outcomes. Report the status of project activities including risks, issues, mitigations and decisions. Raise any internal or cross project dependencies to the project and business change team, ensuring they are recorded and appropriately managed to resolution. Create and manage an overarching Programme level view of all portfolio and project level change activities allowing business leaders to understand the compound impact of change on their business areas. Use this insight to shape stakeholder engagement sessions and influence the Transmission Digital implementation schedule. Support business leaders in managing any resistance to change and recommend approach to avoid or overcome change fatigue / saturation. Work closely with other members of the Business Change team to align resources effectively, based on business prioritise and demand across all Digital Programmes. Assess and define the Digital Business Change requirements for projects and programmes at the beginning of the lifecycle (Discovery) and plan adequate Digital Business Change resource (including third parties) to support adoption and benefit realisation. You have Substantial previous experience of leading Business Change within large scale transformational projects and programmes; across a range of businesses and sectors desirable. Exceptional customer focus, ensuring that business benefits and impacted user capability are always at the forefront of activity. Previous people and/or third party contractor management experience preferred, with a focus on performance and engagement. Change certification desirable, along with the ability to demonstrate how Change models can be applied at a practical level. This includes knowledge of change management techniques, models and theories, and experience of their practical application in a business context. Able to demonstrate subject matter expertise with a strong understanding of business change best practices. Ability to deliver within challenging timescales, the ability to effectively prioritise, plan and organise, balance immediate and longer term business priorities. Challenge the "status quo" by proposing imaginative, appropriate solutions and implementing innovative ways of delivering change experiences that are memorable. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Salary: £66,332. This includes a £3,000 non-consolidated market rate supplement. There is also an opportunity to qualify for additional allowances and a skills-related payment under the Government Digital and Data Profession Capability Framework (formerly the Digital Data and Technology (DDaT) Profession Capability Framework.) Flexible Working: We offer a strong work life balance, supporting full time, part time, and flexible hours. You'll be predominantly office based, with working from home limited and subject to business need. About us MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses, and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. The role Technology sits at the heart of everything we do at MI5. We're looking for people with hands on experience with data engineering: at its core designing and managing data pipelines and storage, be it in the extraction, transformation, integration or loading of multiple sources of data, to take on core roles within a multi disciplinary product team. As a data engineer, you will work alongside other engineering disciplines, product owners, business analysts, delivery managers and data scientists, to build and run secure data applications and data products. You'll use and promote Agile technical practices and methodologies to deliver digital products that are core to MI5's operation, making use of modern standards and approaches whilst using cloud technologies, as well as on premises platforms and long established technologies and frameworks. You'll gain experience in a fast paced environment as part of a forward thinking team and strive to develop elegant digital solutions. Managing tasks, you'll be responsible for the design and implementation of moderate to complex data flows, to connect operational systems, data for analytics, or business intelligence (BI) systems. Ensuring our customer's needs are represented at every stage, you'll support the products owned by the team, working with users to deliver new features, identify and fix defects and develop automated tests to maintain the assurance of our products. You'll frame problems and set priorities for yourself and your team, taking ownership of large problems, breaking them down and working with the team to deliver new features throughout the engineering lifecycle. As a Data Engineer, you'll focus on creating professional and comprehensive digital experiences and share a collective responsibility in keeping the country safe, by staying one step ahead in an evolving digital world. You'll help set the standard for what good looks like, sharing digital and innovative ways of working with the team and across the skills community. Importantly, you'll have a passion for sharing knowledge, whether it's a customer or colleague - you'll help them to understand what great engineering looks like. You'll also participate in our Communities of Practice, and encourage cross organisation initiatives to help build our community of engineers, whilst mentoring and developing junior members of the team. Our tech stacks vary between products using a range of databases including SQL and No SQL and commercial and custom built technologies. We embrace a DevSecOps (Development, Security and Operations) mindset, allowing our teams to automate, run and support what we build in a secure manner. Whether it's building a platform to enable the analysis of data systems to track the progress of our investigations, ingesting new complex partner data, developing robust and scalable capabilities for our Data Science teams, delivering compliance services to ensure we are operating legally, or tooling to improve our developer experience, the nature of our work presents unique and fascinating engineering challenges unique to MI5. About you You'll be able to communicate information clearly and effectively, influencing technical and non technical colleagues. You'll be able to define and shape problems while working with a wide range of stakeholders to meet customer needs. You'll look to build leadership qualities, supporting others to upskill and build their career in an inclusive environment, while continuously looking for opportunities to develop and learn new engineering practices and approaches. You'll be able to demonstrate a proficiency in developing data solutions and data integration designs. Crucially, you'll be comfortable learning and using a broad range of technologies whilst utilising modern approaches, such as the use of continuous integration and delivery (CI/CD), and use of cloud services. You'll have an awareness of good design patterns and how to implement them appropriately with security in mind, and demonstrate proficiency in working with an agile mindset. You'll have experience delivering moderate to complex data flows as part of a development team in collaboration with others. You'll be confident using data processing and integration technologies for example any of: AWS Glue, Fivetran, Airbyte, Apache NiFi, SAS DI Studio, Apache Spark or other equivalents. You can implement, deliver, and translate across common data models, for example across unstructured data, document formats, tabular and relational models, or formats to support geo enabled applications or graph database structures as well as knowledge using their equivalent differing data file formats for example JSON, XML, CSV, Parquet, Avro, etc. You can also understand how to manage metadata across your development teams systems and beyond, with a practical knowledge of tracking data provenance and data lineage. You'll work to agreed and recognised standards to build solutions using various traditional or big data languages such as: Python, Java, SQL, Scala, PL/SQL (Oracle), SAS Macro Language, etc. whilst using various data tools for example Jupyter, Hue (Hive/Impala), Kibana (Elastic Search), SageMaker (AWS), SAS for example. Training and development We're committed to developing our people and recognise this will look different for everyone. We use the Government Digital and Data Profession Capability Framework as a compass to provide guidance and tools to support you, and which recognises and rewards specialist expertise. There'll be opportunities to gain qualifications and pursue specialist pathways, as well as undertaking tailored training, coaching, and mentoring. Individuals can also attend hackathons and have up to 20% innovation and personal development time. As you develop, grow, and maintain your technical skills, you can progress through the Government Digital and Data pay points. You'll need to regularly demonstrate and accredit your skills based on the framework. If you don't maintain the required skills, you'll be given the opportunity and support to rectify this, as you could revert to a lower level of capability and pay. Rewards and benefits You'll receive a starting salary of £66,332 dependent on skills, experience, and location plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays. opportunities to be recognised through our employee performance scheme dedicated development budget interest free season ticket loan cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave. Equal opportunities At MI5 diversity and inclusion is critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds. We're Disability Confident MI5 is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are: you will be required to reach the minimum pass mark for the Organisational Situational Judgement Test which looks at your ability to problem solve. If you meet this criteria, you will be directed to complete an application form able to demonstrate your ability in developing data solution (assessed at application form sift) can demonstrate an understanding of the principles of modern standards approaches such as continuous integration and delivery . click apply for full job details
20/05/2026
Full time
Salary: £66,332. This includes a £3,000 non-consolidated market rate supplement. There is also an opportunity to qualify for additional allowances and a skills-related payment under the Government Digital and Data Profession Capability Framework (formerly the Digital Data and Technology (DDaT) Profession Capability Framework.) Flexible Working: We offer a strong work life balance, supporting full time, part time, and flexible hours. You'll be predominantly office based, with working from home limited and subject to business need. About us MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses, and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security. The role Technology sits at the heart of everything we do at MI5. We're looking for people with hands on experience with data engineering: at its core designing and managing data pipelines and storage, be it in the extraction, transformation, integration or loading of multiple sources of data, to take on core roles within a multi disciplinary product team. As a data engineer, you will work alongside other engineering disciplines, product owners, business analysts, delivery managers and data scientists, to build and run secure data applications and data products. You'll use and promote Agile technical practices and methodologies to deliver digital products that are core to MI5's operation, making use of modern standards and approaches whilst using cloud technologies, as well as on premises platforms and long established technologies and frameworks. You'll gain experience in a fast paced environment as part of a forward thinking team and strive to develop elegant digital solutions. Managing tasks, you'll be responsible for the design and implementation of moderate to complex data flows, to connect operational systems, data for analytics, or business intelligence (BI) systems. Ensuring our customer's needs are represented at every stage, you'll support the products owned by the team, working with users to deliver new features, identify and fix defects and develop automated tests to maintain the assurance of our products. You'll frame problems and set priorities for yourself and your team, taking ownership of large problems, breaking them down and working with the team to deliver new features throughout the engineering lifecycle. As a Data Engineer, you'll focus on creating professional and comprehensive digital experiences and share a collective responsibility in keeping the country safe, by staying one step ahead in an evolving digital world. You'll help set the standard for what good looks like, sharing digital and innovative ways of working with the team and across the skills community. Importantly, you'll have a passion for sharing knowledge, whether it's a customer or colleague - you'll help them to understand what great engineering looks like. You'll also participate in our Communities of Practice, and encourage cross organisation initiatives to help build our community of engineers, whilst mentoring and developing junior members of the team. Our tech stacks vary between products using a range of databases including SQL and No SQL and commercial and custom built technologies. We embrace a DevSecOps (Development, Security and Operations) mindset, allowing our teams to automate, run and support what we build in a secure manner. Whether it's building a platform to enable the analysis of data systems to track the progress of our investigations, ingesting new complex partner data, developing robust and scalable capabilities for our Data Science teams, delivering compliance services to ensure we are operating legally, or tooling to improve our developer experience, the nature of our work presents unique and fascinating engineering challenges unique to MI5. About you You'll be able to communicate information clearly and effectively, influencing technical and non technical colleagues. You'll be able to define and shape problems while working with a wide range of stakeholders to meet customer needs. You'll look to build leadership qualities, supporting others to upskill and build their career in an inclusive environment, while continuously looking for opportunities to develop and learn new engineering practices and approaches. You'll be able to demonstrate a proficiency in developing data solutions and data integration designs. Crucially, you'll be comfortable learning and using a broad range of technologies whilst utilising modern approaches, such as the use of continuous integration and delivery (CI/CD), and use of cloud services. You'll have an awareness of good design patterns and how to implement them appropriately with security in mind, and demonstrate proficiency in working with an agile mindset. You'll have experience delivering moderate to complex data flows as part of a development team in collaboration with others. You'll be confident using data processing and integration technologies for example any of: AWS Glue, Fivetran, Airbyte, Apache NiFi, SAS DI Studio, Apache Spark or other equivalents. You can implement, deliver, and translate across common data models, for example across unstructured data, document formats, tabular and relational models, or formats to support geo enabled applications or graph database structures as well as knowledge using their equivalent differing data file formats for example JSON, XML, CSV, Parquet, Avro, etc. You can also understand how to manage metadata across your development teams systems and beyond, with a practical knowledge of tracking data provenance and data lineage. You'll work to agreed and recognised standards to build solutions using various traditional or big data languages such as: Python, Java, SQL, Scala, PL/SQL (Oracle), SAS Macro Language, etc. whilst using various data tools for example Jupyter, Hue (Hive/Impala), Kibana (Elastic Search), SageMaker (AWS), SAS for example. Training and development We're committed to developing our people and recognise this will look different for everyone. We use the Government Digital and Data Profession Capability Framework as a compass to provide guidance and tools to support you, and which recognises and rewards specialist expertise. There'll be opportunities to gain qualifications and pursue specialist pathways, as well as undertaking tailored training, coaching, and mentoring. Individuals can also attend hackathons and have up to 20% innovation and personal development time. As you develop, grow, and maintain your technical skills, you can progress through the Government Digital and Data pay points. You'll need to regularly demonstrate and accredit your skills based on the framework. If you don't maintain the required skills, you'll be given the opportunity and support to rectify this, as you could revert to a lower level of capability and pay. Rewards and benefits You'll receive a starting salary of £66,332 dependent on skills, experience, and location plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays. opportunities to be recognised through our employee performance scheme dedicated development budget interest free season ticket loan cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave. Equal opportunities At MI5 diversity and inclusion is critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds. We're Disability Confident MI5 is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are: you will be required to reach the minimum pass mark for the Organisational Situational Judgement Test which looks at your ability to problem solve. If you meet this criteria, you will be directed to complete an application form able to demonstrate your ability in developing data solution (assessed at application form sift) can demonstrate an understanding of the principles of modern standards approaches such as continuous integration and delivery . click apply for full job details
Lead Application Analyst - Revenue Cycle2 Cavendish SquareFull-Time, 37.5 hours per weekPermanentAs the Revenue Cycle Lead Application Analyst, you will be responsible for ensuring the seamless delivery of revenue cycle processes to meet key departmental KPI's. You will assist in the day-to-day operations of the department whilst monitoring the performance of your team through reporting and regular audits, identifying where additional support may be required and recognising high performance. You will drive a culture of continuous improvement through collaboration between colleagues and departments and with external stakeholders, identifying areas for opportunity and removing barriers to success.What you'll do:Dictionary Maintenance: Act as the UK owner of all Meditech Expanse RCSS-owned dictionaries within Billing and Accounts Receivable, ensuring all changes are appropriately approved in line with internal governance.Complex Rule Building: Design, build, and test complex rules (e.g., MIS rules, field maps, data sets) to ensure accurate reimbursement, including troubleshooting and remediation as needed.Request Management: Manage and track dictionary requests, ensuring timely completion in accordance with local policies and following up as required.Subject Matter Expertise: Serve as a Meditech Expanse SME for the relevant application, providing support, guidance, and best practice recommendations to colleagues.Stakeholder Collaboration: Work closely with the UK Expanse team, Parallon, Meditech colleagues, and stakeholders across RCSS and the wider organisation.Best Practice & Standardisation: Promote best practice and standardisation across the UK division, aligning with Parallon standards where appropriate.Resource Management: Line management of application analysts including performance management and task assignment.Operational Oversight: Provide insight and reporting into service levels, maintain reasonable request turnaround times and user education to promote quality requests.What you'll bring:Must have experience with MEDITECH or similar EHR.Proficient understanding of UK Private Healthcare Revenue Cycle technology and terminology.Coding experience.Experience with ServiceNow or other request management systems.Business Analysis and projects experience.Experienced line manager of technical teams.Excellent organisational and communication skills with strong multi-level stakeholder management abilities.Analytical and Data driven approach to problem solving and ability to appropriately manage task deadlines.Wide breadth of knowledge across the industry or organisation.Degree or equivalent in IT/Clinical or Business education.Why HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.Private Healthcare Insurance for treatment at our leading hospitals.Private pension contribution which increases with length of service.Season Ticket Loan and Cycle to Work scheme.Group Life Assurance from day one.Critical illness cover.Enhanced Maternity and Paternity pay.Corporate staff discount for all facilities including Maternity packages at The Portland.Comprehensive range of flexible health, protection and lifestyle benefits to suit you.Discounts with over 800 major retailers.Culture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: - We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
20/05/2026
Full time
Lead Application Analyst - Revenue Cycle2 Cavendish SquareFull-Time, 37.5 hours per weekPermanentAs the Revenue Cycle Lead Application Analyst, you will be responsible for ensuring the seamless delivery of revenue cycle processes to meet key departmental KPI's. You will assist in the day-to-day operations of the department whilst monitoring the performance of your team through reporting and regular audits, identifying where additional support may be required and recognising high performance. You will drive a culture of continuous improvement through collaboration between colleagues and departments and with external stakeholders, identifying areas for opportunity and removing barriers to success.What you'll do:Dictionary Maintenance: Act as the UK owner of all Meditech Expanse RCSS-owned dictionaries within Billing and Accounts Receivable, ensuring all changes are appropriately approved in line with internal governance.Complex Rule Building: Design, build, and test complex rules (e.g., MIS rules, field maps, data sets) to ensure accurate reimbursement, including troubleshooting and remediation as needed.Request Management: Manage and track dictionary requests, ensuring timely completion in accordance with local policies and following up as required.Subject Matter Expertise: Serve as a Meditech Expanse SME for the relevant application, providing support, guidance, and best practice recommendations to colleagues.Stakeholder Collaboration: Work closely with the UK Expanse team, Parallon, Meditech colleagues, and stakeholders across RCSS and the wider organisation.Best Practice & Standardisation: Promote best practice and standardisation across the UK division, aligning with Parallon standards where appropriate.Resource Management: Line management of application analysts including performance management and task assignment.Operational Oversight: Provide insight and reporting into service levels, maintain reasonable request turnaround times and user education to promote quality requests.What you'll bring:Must have experience with MEDITECH or similar EHR.Proficient understanding of UK Private Healthcare Revenue Cycle technology and terminology.Coding experience.Experience with ServiceNow or other request management systems.Business Analysis and projects experience.Experienced line manager of technical teams.Excellent organisational and communication skills with strong multi-level stakeholder management abilities.Analytical and Data driven approach to problem solving and ability to appropriately manage task deadlines.Wide breadth of knowledge across the industry or organisation.Degree or equivalent in IT/Clinical or Business education.Why HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.Private Healthcare Insurance for treatment at our leading hospitals.Private pension contribution which increases with length of service.Season Ticket Loan and Cycle to Work scheme.Group Life Assurance from day one.Critical illness cover.Enhanced Maternity and Paternity pay.Corporate staff discount for all facilities including Maternity packages at The Portland.Comprehensive range of flexible health, protection and lifestyle benefits to suit you.Discounts with over 800 major retailers.Culture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: - We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Location London Office / Hybrid (3 days a week working from home) Reporting to Head of Programmes & Analysis Role At Rightmove we are investing heavily in our future and looking for a hands on Project Manager to lead initiatives that span multiple product, platform and business teams. You will drive outcomes, bring structure to ambiguous problems, and ensure progress across complex dependencies. What you'll be doing Take ownership of project outcomes ensuring alignment, collaboration and effective delivery across all stakeholders Create and maintain project plans, ensuring that dependencies are well understood Ensure scope is managed effectively and projects stay focused on agreed goals and outcomes Establish and maintain effective governance and status reporting without disrupting Agile practices Manage stakeholder relationships and take responsibility for project communication Proactively identify and manage risks, issues and blockers and ensure risk mitigation activities are undertaken Where required, agree and coordinate business change activity to ensure that affected stakeholders aren't adversely affected by any project led changes Where required, track project costs and manage procurement activity Foster a culture of continuous improvement and lead retros to identify actionable improvements to our ways of working Where required, perform detailed analysis to understand problems, help shape solutions and support decision making What we're looking for Highly organised Flexible and adaptable Brings energy and drive and can be trusted to get things done Great written and oral communication skills Endlessly curious about the subject matter of the programmes they are delivering Can switch between analytical work and delivery coordination with ease A people person and emotionally intelligent Honest and has integrity What you'll bring to the role Repeated experience managing a wide range of cross team projects, particularly in the software delivery space Experience working for a tech focused company with a modern product led organisation structure Strong working knowledge of agile methodologies, agile at scale and more traditional project management techniques Demonstrated ability to lead without direct authority, influencing diverse teams with varying priorities Demonstrated experience performing detailed analysis within complex projects Ideally Past experience of hands on roles in technology teams (and ideally as a business analyst or similar) Demonstrated experience leading business change activities to ensure adoption of new systems and ways of working Familiarity with Jira Our approach to AI At Rightmove, we believe software and product are ultimately people problems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productivity, and that you approach it with curiosity and an open mind. What we offer Cash plan for dental, optical and physio treatments Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan 27 days holiday plus two paid volunteering days a year to give back, and holiday buy schemes Hybrid working pattern with 2 days in the office Contributory stakeholder pension Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life Competitive compensation package Paid leave for maternity, paternity, adoption & fertility Travel Loans, Bike to Work scheme, Rental Deposit Loan Charitable contributions through Payroll Giving and donation matching Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts and more Equal Opportunity Employer As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. Legal and Privacy By applying, you confirm you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
18/05/2026
Full time
Location London Office / Hybrid (3 days a week working from home) Reporting to Head of Programmes & Analysis Role At Rightmove we are investing heavily in our future and looking for a hands on Project Manager to lead initiatives that span multiple product, platform and business teams. You will drive outcomes, bring structure to ambiguous problems, and ensure progress across complex dependencies. What you'll be doing Take ownership of project outcomes ensuring alignment, collaboration and effective delivery across all stakeholders Create and maintain project plans, ensuring that dependencies are well understood Ensure scope is managed effectively and projects stay focused on agreed goals and outcomes Establish and maintain effective governance and status reporting without disrupting Agile practices Manage stakeholder relationships and take responsibility for project communication Proactively identify and manage risks, issues and blockers and ensure risk mitigation activities are undertaken Where required, agree and coordinate business change activity to ensure that affected stakeholders aren't adversely affected by any project led changes Where required, track project costs and manage procurement activity Foster a culture of continuous improvement and lead retros to identify actionable improvements to our ways of working Where required, perform detailed analysis to understand problems, help shape solutions and support decision making What we're looking for Highly organised Flexible and adaptable Brings energy and drive and can be trusted to get things done Great written and oral communication skills Endlessly curious about the subject matter of the programmes they are delivering Can switch between analytical work and delivery coordination with ease A people person and emotionally intelligent Honest and has integrity What you'll bring to the role Repeated experience managing a wide range of cross team projects, particularly in the software delivery space Experience working for a tech focused company with a modern product led organisation structure Strong working knowledge of agile methodologies, agile at scale and more traditional project management techniques Demonstrated ability to lead without direct authority, influencing diverse teams with varying priorities Demonstrated experience performing detailed analysis within complex projects Ideally Past experience of hands on roles in technology teams (and ideally as a business analyst or similar) Demonstrated experience leading business change activities to ensure adoption of new systems and ways of working Familiarity with Jira Our approach to AI At Rightmove, we believe software and product are ultimately people problems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productivity, and that you approach it with curiosity and an open mind. What we offer Cash plan for dental, optical and physio treatments Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan 27 days holiday plus two paid volunteering days a year to give back, and holiday buy schemes Hybrid working pattern with 2 days in the office Contributory stakeholder pension Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life Competitive compensation package Paid leave for maternity, paternity, adoption & fertility Travel Loans, Bike to Work scheme, Rental Deposit Loan Charitable contributions through Payroll Giving and donation matching Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts and more Equal Opportunity Employer As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. Legal and Privacy By applying, you confirm you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
.Senior Business Analyst I page is loaded Senior Business Analyst Ilocations: London: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R107317 About our Team Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges. About the Role The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications. Responsibilities Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes Gather business requirements, high level user stories and acceptance criteria Maintain stakeholder expectations and raise appropriate issues to project managers as necessary Develop "trusted advisor" relationship with senior stakeholders through effective communication Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability Requirements Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria Solid understanding of software development methodologies, platforms, and tools Demonstrated ability to plan and facilitate small to medium-sized workshops Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban Experience performing the Business Analyst role across the full software development lifecycle Experience with Lead-to-Cash processes and Salesforce Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
17/05/2026
Full time
.Senior Business Analyst I page is loaded Senior Business Analyst Ilocations: London: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R107317 About our Team Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges. About the Role The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications. Responsibilities Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes Gather business requirements, high level user stories and acceptance criteria Maintain stakeholder expectations and raise appropriate issues to project managers as necessary Develop "trusted advisor" relationship with senior stakeholders through effective communication Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability Requirements Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria Solid understanding of software development methodologies, platforms, and tools Demonstrated ability to plan and facilitate small to medium-sized workshops Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban Experience performing the Business Analyst role across the full software development lifecycle Experience with Lead-to-Cash processes and Salesforce Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Treasury & Reporting within Ayvens UK is responsible for managing funding and interest rate risks, banking and cashflows. Whilst also providing MI across the business and into Ayvens group .We're currently seeking a Treasury & Reporting Analyst to support the team, based within our Bristol based finance team reporting to the Treasury & Reporting ManagerKey PurposeMonitor Cash Position and use this to help manage monthly funding streamsOversee production of MI for internal and external stakeholders and assist in monthly processes for the various funding sourcesUse funding and markets insight to help set and maintain interest rates at the appropriate levelsKey AccountabilitiesCashflowUpkeep of the daily cashflow spreadsheetMonitor cashflow levels and correct as appropriateFundingAssist in the management and administration of all funding schemesEnter new loans on to the relevant reporting tools and ensure cashflows are posted correctly in Finance systemsProduce monthly and quarterly reports on the Funding schemesInterest RatesEnsure Interest rates are set and maintained at appropriate levelsAssist with the management of the Interest Ratecharts and COBF tablesProjectsProvide expert support to various Finance functions through development and upkeep of existing reports and spreadsheets using SAS, VBA and SQLAd hoc modelling and analysis of large data sets to inform ALD strategyDevelopment of reports and processes to improve and ensure data integrity within the various FinanceAssist with the development and upkeep of the Finance sharepoint siteReportingAssist in the creation and improvement of the monthly Fleet and Orderbank Reporting to UK and International stakeholdersAssist in the production of the Treasury Committee PackBankingAdministration of current bank accounts and finance payment and DD solutionsAssist in the development of banking systems/processesSkills, Experience & BackgroundProficient in Microsoft Office i.e. Excel to advanced level with experience of working with large datasetsExperience in SAS / Visual Basic / VBA / SQL preferredSelf starter with the ability to take the initiative and work pro-actively ideally with experience of process improvementExperience of Financial Reporting and and/or experience working in a finance department preferredStrong numeric and analytical skills with the ability to interpret complex financial data and trends.Proactive attitude with proven ability in taking ownership for resolving problems and queriesExcellent communication and interpersonal skills, with the ability to effectively communicate financial concepts to non-finance stakeholders.Proven ability to work collaboratively in a fast-paced environment and effectively manage multiple priorities.Planning, prioritising and meeting deadlines in a fast paced and complex environmentWhat we offerRewards & Financial BenefitsCompetitive remuneration package inc. contributory pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000) Retail discounts programme, GymFlex membership options, Cycle to Work schemeHealth & WellbeingLife Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.Time Off & Work-Life Balance25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).Workplace & On Site FacilitiesFree parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social eventsStudies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn't exactly align, we would encourage you to apply regardless! What's the worst that can happen?!Why Ayvens?With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
17/05/2026
Full time
At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Treasury & Reporting within Ayvens UK is responsible for managing funding and interest rate risks, banking and cashflows. Whilst also providing MI across the business and into Ayvens group .We're currently seeking a Treasury & Reporting Analyst to support the team, based within our Bristol based finance team reporting to the Treasury & Reporting ManagerKey PurposeMonitor Cash Position and use this to help manage monthly funding streamsOversee production of MI for internal and external stakeholders and assist in monthly processes for the various funding sourcesUse funding and markets insight to help set and maintain interest rates at the appropriate levelsKey AccountabilitiesCashflowUpkeep of the daily cashflow spreadsheetMonitor cashflow levels and correct as appropriateFundingAssist in the management and administration of all funding schemesEnter new loans on to the relevant reporting tools and ensure cashflows are posted correctly in Finance systemsProduce monthly and quarterly reports on the Funding schemesInterest RatesEnsure Interest rates are set and maintained at appropriate levelsAssist with the management of the Interest Ratecharts and COBF tablesProjectsProvide expert support to various Finance functions through development and upkeep of existing reports and spreadsheets using SAS, VBA and SQLAd hoc modelling and analysis of large data sets to inform ALD strategyDevelopment of reports and processes to improve and ensure data integrity within the various FinanceAssist with the development and upkeep of the Finance sharepoint siteReportingAssist in the creation and improvement of the monthly Fleet and Orderbank Reporting to UK and International stakeholdersAssist in the production of the Treasury Committee PackBankingAdministration of current bank accounts and finance payment and DD solutionsAssist in the development of banking systems/processesSkills, Experience & BackgroundProficient in Microsoft Office i.e. Excel to advanced level with experience of working with large datasetsExperience in SAS / Visual Basic / VBA / SQL preferredSelf starter with the ability to take the initiative and work pro-actively ideally with experience of process improvementExperience of Financial Reporting and and/or experience working in a finance department preferredStrong numeric and analytical skills with the ability to interpret complex financial data and trends.Proactive attitude with proven ability in taking ownership for resolving problems and queriesExcellent communication and interpersonal skills, with the ability to effectively communicate financial concepts to non-finance stakeholders.Proven ability to work collaboratively in a fast-paced environment and effectively manage multiple priorities.Planning, prioritising and meeting deadlines in a fast paced and complex environmentWhat we offerRewards & Financial BenefitsCompetitive remuneration package inc. contributory pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000) Retail discounts programme, GymFlex membership options, Cycle to Work schemeHealth & WellbeingLife Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.Time Off & Work-Life Balance25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).Workplace & On Site FacilitiesFree parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social eventsStudies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn't exactly align, we would encourage you to apply regardless! What's the worst that can happen?!Why Ayvens?With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Lead Software Engineer Department: Engineering Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our Tower Bridge office (Wednesdays & Thursdays) money.co.uk exists to help consumers make more informed financial decisions. Our free, online comparison service allows consumers to compare financial products, from credit cards to savings accounts, loans to travel money. We want our users to feel reassured that we're on their side when it comes to their finances. We're part of RVU, a group of online brands that include: Confused, Uswitch, Tempcover, and Mojo Mortgages. We are known as the Financial Services team for Uswitch, Confused and money.co.uk, and our goal is to be the UK's favourite way to choose the best financial products for big life events - from credit cards to use while travelling, to savings accounts to help move you closer to a dream purchase. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their finances, we would love to hear from you. The team The Financial Services team enables RVU to help customers make the best decisions around financial products, by helping them identify the right products from our partners across our three main brands Uswitch, and money.co.uk. Our engineering team build the web apps, back office systems and tooling used to deliver the financial products pages across RVU's websites, integrate with our partners, track sales, optimise marketing, and manage business reporting. We are currently growing our offering to small and medium businesses by driving deeper integration with our partners' APIs, improving our customers' experience on our platform, streamlining customer journeys, and ensuring that the business has all the data it needs at its fingertips. Our technology stack is centred around Typescript, React and Node/Bun, running on Kubernetes in AWS. What you'll be doing Joining our team as a Lead (or Staff) Software Engineer, you will be working closely with business leads, commercial managers, ops executives, product managers, data analysts, designers and fellow engineers to solve business problems with software. This is a Lead/Staff level role with a bias towards technical expertise over management. As a product team a lot of our time is spent on the front end, but you'll be contributing across the full stack from infrastructure, databases, pipelines, servers, CDNs, to web UIs and monitoring and analysing performance. This includes building responsive accessible React components aligned with our design system, working with APIs, using real-time metrics and alerting, interacting with databases, and keeping our applications secure. You will help to identify opportunities for process improvements, conduct code reviews, and ensure solutions are properly tested with a focus on best practices and quality assurance. We're leaning-in to the current AI revolution, having incorporated AI into several of our workflows, and we're actively working on a number of projects with AI at the core. So you'll also be working closely with AI not just as a development tool, but as a business enabler. This includes finding new and better ways to leverage AI to generate lasting value, and evangelising AI adoption across the business. Most importantly, you will be supporting and improving the engineering team's delivery & technical expertise in a continuous learning environment. You'll contribute to defining and maintaining best practices to ensure our software remains robust, scalable and maintainable, using your technical skills to help shape the future of Financial Services within RVU, inspiring and guiding the team along the way. What we're looking for We're looking for a technical expert who will be a multiplier for the team: bringing your own experience and knowledge to enrich the skills and foster the growth of our high performing engineering team. This is a full stack role, so you'll be just as comfortable building cloud-native scalable applications as you are at styling responsive React components. But as a staff engineer you will go beyond just delivering features. You will be empowering the whole team to create robust well-tested software that works everywhere, ensuring attention to detail, but knowing when to pull them back to avoid getting stuck down valueless rabbit holes. You will have experience ranging from building MVPs through to large scale production systems, in each case knowing where to strike the balance between rigour and urgency, comfortable making pragmatic decisions that benefit the business. You will identify friction points and potential improvements and be able to put a business value on them so the team can focus their efforts appropriately to maximise return to the organisation. In addition, it's important that you understand the benefits that AI can bring to a business like ours, so we're also looking for experience developing AI enabled applications and workflows. This includes knowledge around platforms and frameworks (e.g. N8N, Mastra), context engineering, using vector stores, RAG, fine-tuning and evaluation. You will have a growth mindset, always keen to learn and explore, and you like to dig deep to understand how things work. You will be able to debug large and complex systems, not just fixing the problems, but building a fundamental understanding of how the system works to the point where improvements become obvious. You will keep abreast of industry developments: assessing and introducing new libraries, new technologies, new tools and new approaches, in particular leveraging advances in AI technology to the benefit of the team and the business. Other skills required for the role include: Strong Typescript skills, convinced of the benefits of statically typed languages Deep knowledge of the Node ecosystem (node, npm, yarn), including bundling and dependency management. Familiarity with Bun is also desirable Proficient with AI tooling including delivering code using CLI or editor-based LLM agents, and using MCP servers Solid understanding of the React paradigm, including one-way data binding, declarative programming, rules of hooks, react anti-patterns Practical experience of software engineering principles and managing complexity (e.g. separation of concerns, design patterns, domain-driven design) and an appreciation and aspiration to write elegant clean code, understanding that simple often isn't easy Familiarity with container-based cloud-native applications, and architectural patterns such as REST APIs, message passing, horizontal and vertical scaling and load balancing Knowledge of web security concerns (e.g. SQL injection, XSS, CORS, cookies, authentication/authorisation techniques). Experience with the following is a plus: Kubernetes, Prometheus, Argo workflows, GitHub Actions, Elasticsearch/Opensearch, PostgreSQL, BigQuery, DBT data pipelines, Fastly, Storybook, component libraries and design systems, Builder.io, Bun. You don't need to tick off everything on this list - so don't let that hold you back from applying. We want to make sure you're learning plenty during your time with us! Our commitment to you We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere" Employer-matching pension contributions up to 7.5% A one-off £300 "work from home" budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life 25 days holiday (increasing with years of employment to 30 days) + 2 days "my time" per year Private medical cover, critical illness cover, and employee assistance programme A healthy learning and training budget Electric vehicle and cycle to work schemes Free in-office gym, accessible 7 days a week Free breakfast in the office daily You'll be equipped with great technology (choice of Mac or Windows) Free access to the Calm and Peppy app for physical and mental health Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.
17/05/2026
Full time
Lead Software Engineer Department: Engineering Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our Tower Bridge office (Wednesdays & Thursdays) money.co.uk exists to help consumers make more informed financial decisions. Our free, online comparison service allows consumers to compare financial products, from credit cards to savings accounts, loans to travel money. We want our users to feel reassured that we're on their side when it comes to their finances. We're part of RVU, a group of online brands that include: Confused, Uswitch, Tempcover, and Mojo Mortgages. We are known as the Financial Services team for Uswitch, Confused and money.co.uk, and our goal is to be the UK's favourite way to choose the best financial products for big life events - from credit cards to use while travelling, to savings accounts to help move you closer to a dream purchase. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their finances, we would love to hear from you. The team The Financial Services team enables RVU to help customers make the best decisions around financial products, by helping them identify the right products from our partners across our three main brands Uswitch, and money.co.uk. Our engineering team build the web apps, back office systems and tooling used to deliver the financial products pages across RVU's websites, integrate with our partners, track sales, optimise marketing, and manage business reporting. We are currently growing our offering to small and medium businesses by driving deeper integration with our partners' APIs, improving our customers' experience on our platform, streamlining customer journeys, and ensuring that the business has all the data it needs at its fingertips. Our technology stack is centred around Typescript, React and Node/Bun, running on Kubernetes in AWS. What you'll be doing Joining our team as a Lead (or Staff) Software Engineer, you will be working closely with business leads, commercial managers, ops executives, product managers, data analysts, designers and fellow engineers to solve business problems with software. This is a Lead/Staff level role with a bias towards technical expertise over management. As a product team a lot of our time is spent on the front end, but you'll be contributing across the full stack from infrastructure, databases, pipelines, servers, CDNs, to web UIs and monitoring and analysing performance. This includes building responsive accessible React components aligned with our design system, working with APIs, using real-time metrics and alerting, interacting with databases, and keeping our applications secure. You will help to identify opportunities for process improvements, conduct code reviews, and ensure solutions are properly tested with a focus on best practices and quality assurance. We're leaning-in to the current AI revolution, having incorporated AI into several of our workflows, and we're actively working on a number of projects with AI at the core. So you'll also be working closely with AI not just as a development tool, but as a business enabler. This includes finding new and better ways to leverage AI to generate lasting value, and evangelising AI adoption across the business. Most importantly, you will be supporting and improving the engineering team's delivery & technical expertise in a continuous learning environment. You'll contribute to defining and maintaining best practices to ensure our software remains robust, scalable and maintainable, using your technical skills to help shape the future of Financial Services within RVU, inspiring and guiding the team along the way. What we're looking for We're looking for a technical expert who will be a multiplier for the team: bringing your own experience and knowledge to enrich the skills and foster the growth of our high performing engineering team. This is a full stack role, so you'll be just as comfortable building cloud-native scalable applications as you are at styling responsive React components. But as a staff engineer you will go beyond just delivering features. You will be empowering the whole team to create robust well-tested software that works everywhere, ensuring attention to detail, but knowing when to pull them back to avoid getting stuck down valueless rabbit holes. You will have experience ranging from building MVPs through to large scale production systems, in each case knowing where to strike the balance between rigour and urgency, comfortable making pragmatic decisions that benefit the business. You will identify friction points and potential improvements and be able to put a business value on them so the team can focus their efforts appropriately to maximise return to the organisation. In addition, it's important that you understand the benefits that AI can bring to a business like ours, so we're also looking for experience developing AI enabled applications and workflows. This includes knowledge around platforms and frameworks (e.g. N8N, Mastra), context engineering, using vector stores, RAG, fine-tuning and evaluation. You will have a growth mindset, always keen to learn and explore, and you like to dig deep to understand how things work. You will be able to debug large and complex systems, not just fixing the problems, but building a fundamental understanding of how the system works to the point where improvements become obvious. You will keep abreast of industry developments: assessing and introducing new libraries, new technologies, new tools and new approaches, in particular leveraging advances in AI technology to the benefit of the team and the business. Other skills required for the role include: Strong Typescript skills, convinced of the benefits of statically typed languages Deep knowledge of the Node ecosystem (node, npm, yarn), including bundling and dependency management. Familiarity with Bun is also desirable Proficient with AI tooling including delivering code using CLI or editor-based LLM agents, and using MCP servers Solid understanding of the React paradigm, including one-way data binding, declarative programming, rules of hooks, react anti-patterns Practical experience of software engineering principles and managing complexity (e.g. separation of concerns, design patterns, domain-driven design) and an appreciation and aspiration to write elegant clean code, understanding that simple often isn't easy Familiarity with container-based cloud-native applications, and architectural patterns such as REST APIs, message passing, horizontal and vertical scaling and load balancing Knowledge of web security concerns (e.g. SQL injection, XSS, CORS, cookies, authentication/authorisation techniques). Experience with the following is a plus: Kubernetes, Prometheus, Argo workflows, GitHub Actions, Elasticsearch/Opensearch, PostgreSQL, BigQuery, DBT data pipelines, Fastly, Storybook, component libraries and design systems, Builder.io, Bun. You don't need to tick off everything on this list - so don't let that hold you back from applying. We want to make sure you're learning plenty during your time with us! Our commitment to you We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere" Employer-matching pension contributions up to 7.5% A one-off £300 "work from home" budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life 25 days holiday (increasing with years of employment to 30 days) + 2 days "my time" per year Private medical cover, critical illness cover, and employee assistance programme A healthy learning and training budget Electric vehicle and cycle to work schemes Free in-office gym, accessible 7 days a week Free breakfast in the office daily You'll be equipped with great technology (choice of Mac or Windows) Free access to the Calm and Peppy app for physical and mental health Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.
Lead Software Engineer Department: Engineering Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our Tower Bridge office (Wednesdays & Thursdays) money.co.uk exists to help consumers make more informed financial decisions. Our free, online comparison service allows consumers to compare financial products, from credit cards to savings accounts, loans to travel money. We want our users to feel reassured that we're on their side when it comes to their finances. We're part of RVU, a group of online brands that include: Confused, Uswitch, Tempcover, and Mojo Mortgages. We are known as the Financial Services team for Uswitch, Confused and money.co.uk, and our goal is to be the UK's favourite way to choose the best financial products for big life events - from credit cards to use while travelling, to savings accounts to help move you closer to a dream purchase. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their finances, we would love to hear from you. The team The Financial Services team enables RVU to help customers make the best decisions around financial products, by helping them identify the right products from our partners across our three main brands Uswitch, and money.co.uk. Our engineering team build the web apps, back office systems and tooling used to deliver the financial products pages across RVU's websites, integrate with our partners, track sales, optimise marketing, and manage business reporting. We are currently growing our offering to small and medium businesses by driving deeper integration with our partners' APIs, improving our customers' experience on our platform, streamlining customer journeys, and ensuring that the business has all the data it needs at its fingertips. Our technology stack is centred around Typescript, React and Node/Bun, running on Kubernetes in AWS. What you'll be doing Joining our team as a Lead (or Staff) Software Engineer, you will be working closely with business leads, commercial managers, ops executives, product managers, data analysts, designers and fellow engineers to solve business problems with software. This is a Lead/Staff level role with a bias towards technical expertise over management. As a product team a lot of our time is spent on the front end, but you'll be contributing across the full stack from infrastructure, databases, pipelines, servers, CDNs, to web UIs and monitoring and analysing performance. This includes building responsive accessible React components aligned with our design system, working with APIs, using real-time metrics and alerting, interacting with databases, and keeping our applications secure. You will help to identify opportunities for process improvements, conduct code reviews, and ensure solutions are properly tested with a focus on best practices and quality assurance. We're leaning-in to the current AI revolution, having incorporated AI into several of our workflows, and we're actively working on a number of projects with AI at the core. So you'll also be working closely with AI not just as a development tool, but as a business enabler. This includes finding new and better ways to leverage AI to generate lasting value, and evangelising AI adoption across the business. Most importantly, you will be supporting and improving the engineering team's delivery & technical expertise in a continuous learning environment. You'll contribute to defining and maintaining best practices to ensure our software remains robust, scalable and maintainable, using your technical skills to help shape the future of Financial Services within RVU, inspiring and guiding the team along the way. What we're looking for We're looking for a technical expert who will be a multiplier for the team: bringing your own experience and knowledge to enrich the skills and foster the growth of our high performing engineering team. This is a full stack role, so you'll be just as comfortable building cloud-native scalable applications as you are at styling responsive React components. But as a staff engineer you will go beyond just delivering features. You will be empowering the whole team to create robust well-tested software that works everywhere, ensuring attention to detail, but knowing when to pull them back to avoid getting stuck down valueless rabbit holes. You will have experience ranging from building MVPs through to large scale production systems, in each case knowing where to strike the balance between rigour and urgency, comfortable making pragmatic decisions that benefit the business. You will identify friction points and potential improvements and be able to put a business value on them so the team can focus their efforts appropriately to maximise return to the organisation. In addition, it's important that you understand the benefits that AI can bring to a business like ours, so we're also looking for experience developing AI enabled applications and workflows. This includes knowledge around platforms and frameworks (e.g. N8N, Mastra), context engineering, using vector stores, RAG, fine-tuning and evaluation. You will have a growth mindset, always keen to learn and explore, and you like to dig deep to understand how things work. You will be able to debug large and complex systems, not just fixing the problems, but building a fundamental understanding of how the system works to the point where improvements become obvious. You will keep abreast of industry developments: assessing and introducing new libraries, new technologies, new tools and new approaches, in particular leveraging advances in AI technology to the benefit of the team and the business. Other skills required for the role include: Strong Typescript skills, convinced of the benefits of statically typed languages Deep knowledge of the Node ecosystem (node, npm, yarn), including bundling and dependency management. Familiarity with Bun is also desirable Proficient with AI tooling including delivering code using CLI or editor-based LLM agents, and using MCP servers Solid understanding of the React paradigm, including one-way data binding, declarative programming, rules of hooks, react anti-patterns Practical experience of software engineering principles and managing complexity (e.g. separation of concerns, design patterns, domain-driven design) and an appreciation and aspiration to write elegant clean code, understanding that simple often isn't easy Familiarity with container-based cloud-native applications, and architectural patterns such as REST APIs, message passing, horizontal and vertical scaling and load balancing Knowledge of web security concerns (e.g. SQL injection, XSS, CORS, cookies, authentication/authorisation techniques). Experience with the following is a plus: Kubernetes, Prometheus, Argo workflows, GitHub Actions, Elasticsearch/Opensearch, PostgreSQL, BigQuery, DBT data pipelines, Fastly, Storybook, component libraries and design systems, Builder.io, Bun. You don't need to tick off everything on this list - so don't let that hold you back from applying. We want to make sure you're learning plenty during your time with us! Our commitment to you We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere" Employer-matching pension contributions up to 7.5% A one-off £300 "work from home" budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life 25 days holiday (increasing with years of employment to 30 days) + 2 days "my time" per year Private medical cover, critical illness cover, and employee assistance programme A healthy learning and training budget Electric vehicle and cycle to work schemes Free in-office gym, accessible 7 days a week Free breakfast in the office daily You'll be equipped with great technology (choice of Mac or Windows) Free access to the Calm and Peppy app for physical and mental health Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.
16/05/2026
Full time
Lead Software Engineer Department: Engineering Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our Tower Bridge office (Wednesdays & Thursdays) money.co.uk exists to help consumers make more informed financial decisions. Our free, online comparison service allows consumers to compare financial products, from credit cards to savings accounts, loans to travel money. We want our users to feel reassured that we're on their side when it comes to their finances. We're part of RVU, a group of online brands that include: Confused, Uswitch, Tempcover, and Mojo Mortgages. We are known as the Financial Services team for Uswitch, Confused and money.co.uk, and our goal is to be the UK's favourite way to choose the best financial products for big life events - from credit cards to use while travelling, to savings accounts to help move you closer to a dream purchase. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their finances, we would love to hear from you. The team The Financial Services team enables RVU to help customers make the best decisions around financial products, by helping them identify the right products from our partners across our three main brands Uswitch, and money.co.uk. Our engineering team build the web apps, back office systems and tooling used to deliver the financial products pages across RVU's websites, integrate with our partners, track sales, optimise marketing, and manage business reporting. We are currently growing our offering to small and medium businesses by driving deeper integration with our partners' APIs, improving our customers' experience on our platform, streamlining customer journeys, and ensuring that the business has all the data it needs at its fingertips. Our technology stack is centred around Typescript, React and Node/Bun, running on Kubernetes in AWS. What you'll be doing Joining our team as a Lead (or Staff) Software Engineer, you will be working closely with business leads, commercial managers, ops executives, product managers, data analysts, designers and fellow engineers to solve business problems with software. This is a Lead/Staff level role with a bias towards technical expertise over management. As a product team a lot of our time is spent on the front end, but you'll be contributing across the full stack from infrastructure, databases, pipelines, servers, CDNs, to web UIs and monitoring and analysing performance. This includes building responsive accessible React components aligned with our design system, working with APIs, using real-time metrics and alerting, interacting with databases, and keeping our applications secure. You will help to identify opportunities for process improvements, conduct code reviews, and ensure solutions are properly tested with a focus on best practices and quality assurance. We're leaning-in to the current AI revolution, having incorporated AI into several of our workflows, and we're actively working on a number of projects with AI at the core. So you'll also be working closely with AI not just as a development tool, but as a business enabler. This includes finding new and better ways to leverage AI to generate lasting value, and evangelising AI adoption across the business. Most importantly, you will be supporting and improving the engineering team's delivery & technical expertise in a continuous learning environment. You'll contribute to defining and maintaining best practices to ensure our software remains robust, scalable and maintainable, using your technical skills to help shape the future of Financial Services within RVU, inspiring and guiding the team along the way. What we're looking for We're looking for a technical expert who will be a multiplier for the team: bringing your own experience and knowledge to enrich the skills and foster the growth of our high performing engineering team. This is a full stack role, so you'll be just as comfortable building cloud-native scalable applications as you are at styling responsive React components. But as a staff engineer you will go beyond just delivering features. You will be empowering the whole team to create robust well-tested software that works everywhere, ensuring attention to detail, but knowing when to pull them back to avoid getting stuck down valueless rabbit holes. You will have experience ranging from building MVPs through to large scale production systems, in each case knowing where to strike the balance between rigour and urgency, comfortable making pragmatic decisions that benefit the business. You will identify friction points and potential improvements and be able to put a business value on them so the team can focus their efforts appropriately to maximise return to the organisation. In addition, it's important that you understand the benefits that AI can bring to a business like ours, so we're also looking for experience developing AI enabled applications and workflows. This includes knowledge around platforms and frameworks (e.g. N8N, Mastra), context engineering, using vector stores, RAG, fine-tuning and evaluation. You will have a growth mindset, always keen to learn and explore, and you like to dig deep to understand how things work. You will be able to debug large and complex systems, not just fixing the problems, but building a fundamental understanding of how the system works to the point where improvements become obvious. You will keep abreast of industry developments: assessing and introducing new libraries, new technologies, new tools and new approaches, in particular leveraging advances in AI technology to the benefit of the team and the business. Other skills required for the role include: Strong Typescript skills, convinced of the benefits of statically typed languages Deep knowledge of the Node ecosystem (node, npm, yarn), including bundling and dependency management. Familiarity with Bun is also desirable Proficient with AI tooling including delivering code using CLI or editor-based LLM agents, and using MCP servers Solid understanding of the React paradigm, including one-way data binding, declarative programming, rules of hooks, react anti-patterns Practical experience of software engineering principles and managing complexity (e.g. separation of concerns, design patterns, domain-driven design) and an appreciation and aspiration to write elegant clean code, understanding that simple often isn't easy Familiarity with container-based cloud-native applications, and architectural patterns such as REST APIs, message passing, horizontal and vertical scaling and load balancing Knowledge of web security concerns (e.g. SQL injection, XSS, CORS, cookies, authentication/authorisation techniques). Experience with the following is a plus: Kubernetes, Prometheus, Argo workflows, GitHub Actions, Elasticsearch/Opensearch, PostgreSQL, BigQuery, DBT data pipelines, Fastly, Storybook, component libraries and design systems, Builder.io, Bun. You don't need to tick off everything on this list - so don't let that hold you back from applying. We want to make sure you're learning plenty during your time with us! Our commitment to you We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere" Employer-matching pension contributions up to 7.5% A one-off £300 "work from home" budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life 25 days holiday (increasing with years of employment to 30 days) + 2 days "my time" per year Private medical cover, critical illness cover, and employee assistance programme A healthy learning and training budget Electric vehicle and cycle to work schemes Free in-office gym, accessible 7 days a week Free breakfast in the office daily You'll be equipped with great technology (choice of Mac or Windows) Free access to the Calm and Peppy app for physical and mental health Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.
Data Operations Support Analyst - CoStar Group, London Job Description Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market. Description The Data Operations Support Analyst will be responsible for supporting and growing the utilization of our data feeds program. In this role, they will work with both existing and new accounts to demonstrate the benefits of providing data through an automated feeds process while providing the highest level of customer service. Responsibilities Develop strong understanding of the benefits of using data feeds to our customers. Outreach to customers who are underutilizing data feeds. Increase data feeds usage and overall knowledge/experience of the customer. Master complexities of the commercial real estate business and competitor behavior to engage in value-added conversations with customers. Recommend different and/or additional features or services for assigned accounts to ensure best value for customer. Meet with customers to review feed quality, onboard new properties, verify accuracy of information being provided. Track detailed activities describing interactions with customers. Use customer service skills to put customers at ease and provide exhaustive and comprehensive troubleshooting of the data feeds process before escalation. Follow and apply standard operating procedures consistently. Ensure customer has a positive and pleasant experience. Maintain relationships with primary feed contacts within their book of business. Analyze, investigate, and resolve technical issues reported by clients. Establish direct feeds with customers. Manage existing technical partnerships with software providers. Collaborate cross-functionally with Research, Sales, Product, and Engineering teams. Present information to internal and/or external contacts for the purpose of problem solving. Qualifications Bachelor's Degree or equivalent. A track record of commitment to prior employers. Strong experience with building rapport over the telephone and overcoming objections in a customer service environment. Proven ability to effectively build and maintain mutually beneficial relationships with clients. Excellent verbal and written communication skills. Results orientated - ability to prioritize, multitask, drive, and achieve while working to deadlines under pressure. Analytical approach with the ability to interpret information and trends and detail oriented. Ability to learn new systems and organize workload in a fast paced work environment. Ability to adapt quickly in a technology led environment. Strong interpersonal skills (e.g., Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences. Ability to be flexible and adapt to changing situations at a high growth company. Demonstrated knowledge of commercial real estate. Knowledge of French, German or Spanish a plus. Preference given to candidates who possess a thorough understanding of commercial real estate, including the marketing objectives of property owners and agents. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing.
14/05/2026
Full time
Data Operations Support Analyst - CoStar Group, London Job Description Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market. Description The Data Operations Support Analyst will be responsible for supporting and growing the utilization of our data feeds program. In this role, they will work with both existing and new accounts to demonstrate the benefits of providing data through an automated feeds process while providing the highest level of customer service. Responsibilities Develop strong understanding of the benefits of using data feeds to our customers. Outreach to customers who are underutilizing data feeds. Increase data feeds usage and overall knowledge/experience of the customer. Master complexities of the commercial real estate business and competitor behavior to engage in value-added conversations with customers. Recommend different and/or additional features or services for assigned accounts to ensure best value for customer. Meet with customers to review feed quality, onboard new properties, verify accuracy of information being provided. Track detailed activities describing interactions with customers. Use customer service skills to put customers at ease and provide exhaustive and comprehensive troubleshooting of the data feeds process before escalation. Follow and apply standard operating procedures consistently. Ensure customer has a positive and pleasant experience. Maintain relationships with primary feed contacts within their book of business. Analyze, investigate, and resolve technical issues reported by clients. Establish direct feeds with customers. Manage existing technical partnerships with software providers. Collaborate cross-functionally with Research, Sales, Product, and Engineering teams. Present information to internal and/or external contacts for the purpose of problem solving. Qualifications Bachelor's Degree or equivalent. A track record of commitment to prior employers. Strong experience with building rapport over the telephone and overcoming objections in a customer service environment. Proven ability to effectively build and maintain mutually beneficial relationships with clients. Excellent verbal and written communication skills. Results orientated - ability to prioritize, multitask, drive, and achieve while working to deadlines under pressure. Analytical approach with the ability to interpret information and trends and detail oriented. Ability to learn new systems and organize workload in a fast paced work environment. Ability to adapt quickly in a technology led environment. Strong interpersonal skills (e.g., Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences. Ability to be flexible and adapt to changing situations at a high growth company. Demonstrated knowledge of commercial real estate. Knowledge of French, German or Spanish a plus. Preference given to candidates who possess a thorough understanding of commercial real estate, including the marketing objectives of property owners and agents. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing.
