CCIE, JNCIE-N, CCDE, PCNSE, NSE 7, NSE 8, Cisco, Palo Alto, Fortinet, Juniper, VMWare, Network Architect, Network Lead, WANS, Network Design, AZURE VPM, Virtual WANS, Firewalls, DNS Social Media can work! This is a new client to Jump, who has contacted us due to shared values after reading our posts! We have been asked to find an experienced Senior/Lead Network Engineer with strong cloud experience to join our clients growing team. Azure cloud experience preferred, on top of broad networking experience across WANS, Architecture, Firewalls and Network security. This isn't a junior role looking for someone to step up but more of a seasoned network / cloud network expert. Strong Cisco background preferred (CCIE certified level) or equivalent with Palo Alto, Fortinet, Juniper, VMWare. Ability to lead network projects, sit on key meetings, share expertise with the team needed. Candidates must be UK based as there will be a need for some site visits across the UK. Permanent only. No sponsorship or visa transfer support on offer. Excellent interpersonal skills expected
08/09/2025
Full time
CCIE, JNCIE-N, CCDE, PCNSE, NSE 7, NSE 8, Cisco, Palo Alto, Fortinet, Juniper, VMWare, Network Architect, Network Lead, WANS, Network Design, AZURE VPM, Virtual WANS, Firewalls, DNS Social Media can work! This is a new client to Jump, who has contacted us due to shared values after reading our posts! We have been asked to find an experienced Senior/Lead Network Engineer with strong cloud experience to join our clients growing team. Azure cloud experience preferred, on top of broad networking experience across WANS, Architecture, Firewalls and Network security. This isn't a junior role looking for someone to step up but more of a seasoned network / cloud network expert. Strong Cisco background preferred (CCIE certified level) or equivalent with Palo Alto, Fortinet, Juniper, VMWare. Ability to lead network projects, sit on key meetings, share expertise with the team needed. Candidates must be UK based as there will be a need for some site visits across the UK. Permanent only. No sponsorship or visa transfer support on offer. Excellent interpersonal skills expected
CCIE, JNCIE-N, CCDE, PCNSE, NSE 7, NSE 8, Cisco, Palo Alto, Fortinet, Juniper, VMWare, Network Architect, Network Lead, WANS, Network Design, AZURE VPM, Virtual WANS, Firewalls, DNS Social Media can work! This is a new client to Jump, who has contacted us due to shared values after reading our posts! We have been asked to find an experienced Senior/Lead Network Engineer with strong cloud experience to join our clients growing team. Azure cloud experience preferred, on top of broad networking experience across WANS, Architecture, Firewalls and Network security. This isn't a junior role looking for someone to step up but more of a seasoned network / cloud network expert. Strong Cisco background preferred (CCIE certified level) or equivalent with Palo Alto, Fortinet, Juniper, VMWare. Ability to lead network projects, sit on key meetings, share expertise with the team needed. Candidates must be UK based as there will be a need for some site visits across the UK. Permanent only. No sponsorship or visa transfer support on offer. Excellent interpersonal skills expected
08/09/2025
Full time
CCIE, JNCIE-N, CCDE, PCNSE, NSE 7, NSE 8, Cisco, Palo Alto, Fortinet, Juniper, VMWare, Network Architect, Network Lead, WANS, Network Design, AZURE VPM, Virtual WANS, Firewalls, DNS Social Media can work! This is a new client to Jump, who has contacted us due to shared values after reading our posts! We have been asked to find an experienced Senior/Lead Network Engineer with strong cloud experience to join our clients growing team. Azure cloud experience preferred, on top of broad networking experience across WANS, Architecture, Firewalls and Network security. This isn't a junior role looking for someone to step up but more of a seasoned network / cloud network expert. Strong Cisco background preferred (CCIE certified level) or equivalent with Palo Alto, Fortinet, Juniper, VMWare. Ability to lead network projects, sit on key meetings, share expertise with the team needed. Candidates must be UK based as there will be a need for some site visits across the UK. Permanent only. No sponsorship or visa transfer support on offer. Excellent interpersonal skills expected
CCIE, JNCIE-N, CCDE, PCNSE, NSE 7, NSE 8, Cisco, Palo Alto, Fortinet, Juniper, VMWare, Network Architect, Network Lead, WANS, Network Design, AZURE VPM, Virtual WANS, Firewalls, DNS Social Media can work! This is a new client to Jump, who has contacted us due to shared values after reading our posts! We have been asked to find an experienced Senior/Lead Network Engineer with strong cloud experience to join our client's growing team. Azure cloud experience preferred, on top of broad networking experience across WANS, Architecture, Firewalls and Network security. This isn't a junior role looking for someone to step up, but more of a seasoned network/cloud network expert. Strong Cisco background preferred (CCIE certified level) or equivalent with Palo Alto, Fortinet, Juniper, VMWare. The ability to lead network projects, sit on key meetings, and share expertise with the team is needed. Candidates must be UK-based as there will be a need for some site visits across the UK. Permanent only. No sponsorship or visa transfer support on offer. Excellent interpersonal skills expected
08/09/2025
Full time
CCIE, JNCIE-N, CCDE, PCNSE, NSE 7, NSE 8, Cisco, Palo Alto, Fortinet, Juniper, VMWare, Network Architect, Network Lead, WANS, Network Design, AZURE VPM, Virtual WANS, Firewalls, DNS Social Media can work! This is a new client to Jump, who has contacted us due to shared values after reading our posts! We have been asked to find an experienced Senior/Lead Network Engineer with strong cloud experience to join our client's growing team. Azure cloud experience preferred, on top of broad networking experience across WANS, Architecture, Firewalls and Network security. This isn't a junior role looking for someone to step up, but more of a seasoned network/cloud network expert. Strong Cisco background preferred (CCIE certified level) or equivalent with Palo Alto, Fortinet, Juniper, VMWare. The ability to lead network projects, sit on key meetings, and share expertise with the team is needed. Candidates must be UK-based as there will be a need for some site visits across the UK. Permanent only. No sponsorship or visa transfer support on offer. Excellent interpersonal skills expected
About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in Ireland, UK, Netherlands & Malaysia. About the role Reporting into the Head of Technical Operations, you will be responsible for management and planning all Network Infrastructure both internally and customer facing where Ekco provides services/support, including Local and Wide Area Networks. You will provide technical expertise, support and specialist advice in delivering operational infrastructure services. Also, you will have line management responsibilities for geographically spread team, ensuring they are appropriately skilled, and that resource is allocated to support the services Ekco provides and project work as required. Job Duties/Requirements of Role As the Ekco Networks Practice Lead you will play a key role in: Own the day-to-day support and management of Ekco's UK Network(s) service ensuring it is performant, available and that any interruptions to the service or business are minimised with Incidents, Request and changes resolved/fulfilled within a timely manner in line with their SLA's Provide technical oversight of the Networks supported, inputting to architectural decisions and acting as the technical design authority within Ekco's Services. Establish operational procedures to ensure that the Network Practice and other Practices work together seamlessly to support the business. Undertake technology life cycle management to ensure that all Network equipment is maintained and patched to current levels, owning a high-level plan for replacements to allow for budgetary forecasts. Own all tools required to manage the network, ensuring that these are properly managed, maintained and accessible to teams who need them to provide support. As an Ekco Practice Leader you will play a key role in: Driving a UK centric approach to delivering customer facing technical support. Actively promoting this approach. Taking ownership of your respective practice to ensure award winning service is delivered Leading by example ensuring your team and others are living up to the standards we all set Going above and beyond to deliver, not accepting just good service, good is not good enough only excellent will do. Constantly be looking for opportunities to improve the service we offer Working with other practice leaders to ensure no ticket/piece or work gets left behind Continually developing knowledge of industry best practice and standards Ensuring processes are followed and where processes don't exist helping to define them Ensuring SLA's and KPI's are hit for yours and your peers' practices, reporting weekly & monthly to demonstrate this Acting as Major Incident Manager as and when required on a rota (1/6) Regularly conducting 1-2-1s with the team ensuring each team member has objectives and a CDPs in place Acting as a single point of contact for presales activity in your respective practice, bring together resources to support sales activities. About You You will have: A strong customer focus, with an ability to continually anticipate and meet customers' needs excelling in communicating at all levels within a customer organisation. Nine or more years of experience in datacentre networks CCNP level certification, or alternative vendor equivalent Expert-level understanding of fundamental networking principles. Experience working with network software and hardware. Solid understanding of routing design (BGP, VRF, OSPF) Solid understanding of Layer-2 design. Experience of network security components (Firewall, IPS) Preferred knowledge of Cisco, Dell, HPE, Aruba, CX Palo Alto, F5 Experience of multiple different monitoring tools such as PRTG, Azure Monitor, SolarWinds, Logic Monitor to name just a few Ability to develop documented long term technical strategy aligned to the technical roadmap for Ekco services. Experience in supporting the growth of talented and skilled engineers while maintaining a highly engaged team Experience in working to ensure customer solutions and services comply with the relevant product standards and internal documentation (in accordance with ISO certification) Experience of managing a 24/7 technical support operations including management of an on-call rota The Desirables Understanding of Service Management best practices frameworks such as ITIL Knowledge of NSX would be a bonus Why Ekco Ekco are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values Employee perks Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice. Private Medical Healthcare with Bupa (post probation) Discounted Dental Insurance with Bupa (via salary sacrifice) Learning & development - Unlimited access to Udemy learning platform A lot of responsibilities & opportunities to grow (also internationally)
15/08/2023
Full time
About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in Ireland, UK, Netherlands & Malaysia. About the role Reporting into the Head of Technical Operations, you will be responsible for management and planning all Network Infrastructure both internally and customer facing where Ekco provides services/support, including Local and Wide Area Networks. You will provide technical expertise, support and specialist advice in delivering operational infrastructure services. Also, you will have line management responsibilities for geographically spread team, ensuring they are appropriately skilled, and that resource is allocated to support the services Ekco provides and project work as required. Job Duties/Requirements of Role As the Ekco Networks Practice Lead you will play a key role in: Own the day-to-day support and management of Ekco's UK Network(s) service ensuring it is performant, available and that any interruptions to the service or business are minimised with Incidents, Request and changes resolved/fulfilled within a timely manner in line with their SLA's Provide technical oversight of the Networks supported, inputting to architectural decisions and acting as the technical design authority within Ekco's Services. Establish operational procedures to ensure that the Network Practice and other Practices work together seamlessly to support the business. Undertake technology life cycle management to ensure that all Network equipment is maintained and patched to current levels, owning a high-level plan for replacements to allow for budgetary forecasts. Own all tools required to manage the network, ensuring that these are properly managed, maintained and accessible to teams who need them to provide support. As an Ekco Practice Leader you will play a key role in: Driving a UK centric approach to delivering customer facing technical support. Actively promoting this approach. Taking ownership of your respective practice to ensure award winning service is delivered Leading by example ensuring your team and others are living up to the standards we all set Going above and beyond to deliver, not accepting just good service, good is not good enough only excellent will do. Constantly be looking for opportunities to improve the service we offer Working with other practice leaders to ensure no ticket/piece or work gets left behind Continually developing knowledge of industry best practice and standards Ensuring processes are followed and where processes don't exist helping to define them Ensuring SLA's and KPI's are hit for yours and your peers' practices, reporting weekly & monthly to demonstrate this Acting as Major Incident Manager as and when required on a rota (1/6) Regularly conducting 1-2-1s with the team ensuring each team member has objectives and a CDPs in place Acting as a single point of contact for presales activity in your respective practice, bring together resources to support sales activities. About You You will have: A strong customer focus, with an ability to continually anticipate and meet customers' needs excelling in communicating at all levels within a customer organisation. Nine or more years of experience in datacentre networks CCNP level certification, or alternative vendor equivalent Expert-level understanding of fundamental networking principles. Experience working with network software and hardware. Solid understanding of routing design (BGP, VRF, OSPF) Solid understanding of Layer-2 design. Experience of network security components (Firewall, IPS) Preferred knowledge of Cisco, Dell, HPE, Aruba, CX Palo Alto, F5 Experience of multiple different monitoring tools such as PRTG, Azure Monitor, SolarWinds, Logic Monitor to name just a few Ability to develop documented long term technical strategy aligned to the technical roadmap for Ekco services. Experience in supporting the growth of talented and skilled engineers while maintaining a highly engaged team Experience in working to ensure customer solutions and services comply with the relevant product standards and internal documentation (in accordance with ISO certification) Experience of managing a 24/7 technical support operations including management of an on-call rota The Desirables Understanding of Service Management best practices frameworks such as ITIL Knowledge of NSX would be a bonus Why Ekco Ekco are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values Employee perks Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice. Private Medical Healthcare with Bupa (post probation) Discounted Dental Insurance with Bupa (via salary sacrifice) Learning & development - Unlimited access to Udemy learning platform A lot of responsibilities & opportunities to grow (also internationally)
Senior Solutions Architect - Full Time - Contract - Hybrid About the role As a Senior Solutions Architect, you will be supporting the profitable growth of our client's business by understanding the B2B services and/or platform architecture with supporting the definition and implementation phases of multiple projects. This will include the production of standard project artefacts such as HLA and HLD as well as consulting on the solution Architecture as the project moves through detailed design and testing phases. Tell me more, tell me more Our client is currently looking for a new recruit in joining their Cloud, Network and Security Team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) The must haves: Experience of taking a lead role as a systems engineer, incorporating both design and management of complex systems within a service provider environment. Ability to produce technical documents and presentations such as HLA/HLD. Confidence to present effectively to both technical and non-technical audiences. Engage with various technical & non-technical teams during the lifecycle of a project to support the project manager. Excellent communication and leadership skills Other stuff we're potentially looking for: Exposure to Cisco, Nokia or Meraki products with relevant certifications. Knowledge of Cloud computing services such as AWS, GCP and/or Azure. Broadband technologies (DOCSIS/FTTP/FTTC) and Ethernet/MPLS products (IPVPN and Ethernet VPN) Knowledge of Mobile and Overlay technologies and Routing Protocols. Confident and being well experienced to make an immediate impact within the team. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 13-week contract. A day rate, in-scope IR35, of £551.72 per day (PAYE) OR £640.00 per day (via a Hays approved umbrella company). This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art offices in Bradford, Peterborough or Reading, twice a week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
21/09/2022
Full time
Senior Solutions Architect - Full Time - Contract - Hybrid About the role As a Senior Solutions Architect, you will be supporting the profitable growth of our client's business by understanding the B2B services and/or platform architecture with supporting the definition and implementation phases of multiple projects. This will include the production of standard project artefacts such as HLA and HLD as well as consulting on the solution Architecture as the project moves through detailed design and testing phases. Tell me more, tell me more Our client is currently looking for a new recruit in joining their Cloud, Network and Security Team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) The must haves: Experience of taking a lead role as a systems engineer, incorporating both design and management of complex systems within a service provider environment. Ability to produce technical documents and presentations such as HLA/HLD. Confidence to present effectively to both technical and non-technical audiences. Engage with various technical & non-technical teams during the lifecycle of a project to support the project manager. Excellent communication and leadership skills Other stuff we're potentially looking for: Exposure to Cisco, Nokia or Meraki products with relevant certifications. Knowledge of Cloud computing services such as AWS, GCP and/or Azure. Broadband technologies (DOCSIS/FTTP/FTTC) and Ethernet/MPLS products (IPVPN and Ethernet VPN) Knowledge of Mobile and Overlay technologies and Routing Protocols. Confident and being well experienced to make an immediate impact within the team. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 13-week contract. A day rate, in-scope IR35, of £551.72 per day (PAYE) OR £640.00 per day (via a Hays approved umbrella company). This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art offices in Bradford, Peterborough or Reading, twice a week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
09/09/2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
2nd Line Technical Support Engineer (Networks) - CCNA or JNCIA - Leading UK Hosting Brand
Edinburgh
Excellent Salary Package + Company Benefits
About Us:
We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK.
The Technical Support Engineer Support Engineer Role:
The role-holder will be responsible for 2nd / 3rd line network support to external & internal customers, delivered through Incident, Problem and Change management. This is a highly technical customer focussed role.
Key Responsibilities:
> Provide a point of escalation for Technical Support Engineers.
> Support and manage technically complex services for customers e.g. Firewall/VPN configurations, WAN architecture, load balancers.
> Co-operate and work closely with wider support teams and third party suppliers to ensure efficient, productive and high quality technical support and customer service to customers remotely and within the Data Centre.
> Manage incidents directly with clients to completion within defined SLAs & OLAs.
> Publish articles to the internal and customer Known Error Database.
> Set and manage customer expectations in relation to ticket resolution targets. Provide regular accurate updates on progress. Resolve incidents and action changes within target timescales.
> Escalation to support management, vendors and other respective teams as required.
> Assist with project work when required including (but not exclusive to), product evaluations, development of internal and customer training material, product development, and improvement of support processes.
> Provide mentoring to less experienced engineers.
Additional Responsibilities:
> Monday to Sunday out of hours and on call working where necessary.
> This role may require occasional customer and company site visits.
2nd Line Technical Support Engineer Required Skills:
// Education & Qualifications
Essential:
> Minimum Cisco CCNA certification, and working towards CCNP level.
AND/OR
> Minimum Juniper JNCIA certification, and working towards JNCIS level.
> Minimum HND or equivalent in IT or similar discipline / proven equivalent working experience.
> Minimum GCSE level, or equivalent, in English.
Desirable:
> ITIL Foundation Certification or working towards.
> Full UK Driving Licence.
// Experience
Essential:
> Juniper/Cisco routers, switches, firewalls, and other network products around management, diagnostics, configuration changes, VPN configuration and troubleshooting.
> Technical phone support experience or previous experience of working within a technical support team environment.
Desirable:
> Experience in using network management and monitoring tools.
> Worked within an ISP or Telco environment.
> Microsoft / Linux System Administration.
// Competencies & skills:
Essential:
> An enthusiastic, driven, committed & flexible approach to work.
> Solutions driven and confident in dealing with customers.
> Natural initiative and pro-activeness to their method of working.
> Be open to new ideas and have a positive outlook.
> A confident telephone manner and friendly approach.
> Excellent standard of written and spoken English.
> Able to work well to deadlines and under pressure.
> High degree of accuracy and attention to detail.
> Ability to work well to deadlines and under pressure.
> Logical approach to problem solving.
Desirable
> Commercial acumen.
// Knowledge
Essential:
> Understanding of large-scale LAN/WAN management, diagnostics and support.
> Solid understanding of Internet Access technologies such as EFM, xDSL, Leased Lines, MPLS, etc.
> Demonstrable experience of Wireshark and Iperf.
> Strong knowledge and understanding of troubleshooting.
> Detailed technical knowledge of DNS, Email, VoIP, VPNs, IP addresses & subnetting, SSLs.
> Good understanding of Load balancing technology.
Desirable:
> Knowledge of VMWare, Microsoft & Linux server operating systems, Exchange/Lync/Active Directory.
> Knowledge of Email protocols
> Electrical / Mechanical knowledge relevant to Data Centre technology.
Benefits we offer:
From day one:
> Death in Service x 4
> Access to our Rewards Discount Programme
From 3 months:
> Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
> Private Medical Care
> Health Shield Cash plan which includes access to an employee assistance programme
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme
> Performance related bonus scheme
We also offer complimentary:
> Fresh fruit
> Soft drinks/ fruit juice, tea, coffee
> A selection of breakfast foods at each location
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
09/09/2016
2nd Line Technical Support Engineer (Networks) - CCNA or JNCIA - Leading UK Hosting Brand
Edinburgh
Excellent Salary Package + Company Benefits
About Us:
We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK.
The Technical Support Engineer Support Engineer Role:
The role-holder will be responsible for 2nd / 3rd line network support to external & internal customers, delivered through Incident, Problem and Change management. This is a highly technical customer focussed role.
Key Responsibilities:
> Provide a point of escalation for Technical Support Engineers.
> Support and manage technically complex services for customers e.g. Firewall/VPN configurations, WAN architecture, load balancers.
> Co-operate and work closely with wider support teams and third party suppliers to ensure efficient, productive and high quality technical support and customer service to customers remotely and within the Data Centre.
> Manage incidents directly with clients to completion within defined SLAs & OLAs.
> Publish articles to the internal and customer Known Error Database.
> Set and manage customer expectations in relation to ticket resolution targets. Provide regular accurate updates on progress. Resolve incidents and action changes within target timescales.
> Escalation to support management, vendors and other respective teams as required.
> Assist with project work when required including (but not exclusive to), product evaluations, development of internal and customer training material, product development, and improvement of support processes.
> Provide mentoring to less experienced engineers.
Additional Responsibilities:
> Monday to Sunday out of hours and on call working where necessary.
> This role may require occasional customer and company site visits.
2nd Line Technical Support Engineer Required Skills:
// Education & Qualifications
Essential:
> Minimum Cisco CCNA certification, and working towards CCNP level.
AND/OR
> Minimum Juniper JNCIA certification, and working towards JNCIS level.
> Minimum HND or equivalent in IT or similar discipline / proven equivalent working experience.
> Minimum GCSE level, or equivalent, in English.
Desirable:
> ITIL Foundation Certification or working towards.
> Full UK Driving Licence.
// Experience
Essential:
> Juniper/Cisco routers, switches, firewalls, and other network products around management, diagnostics, configuration changes, VPN configuration and troubleshooting.
> Technical phone support experience or previous experience of working within a technical support team environment.
Desirable:
> Experience in using network management and monitoring tools.
> Worked within an ISP or Telco environment.
> Microsoft / Linux System Administration.
// Competencies & skills:
Essential:
> An enthusiastic, driven, committed & flexible approach to work.
> Solutions driven and confident in dealing with customers.
> Natural initiative and pro-activeness to their method of working.
> Be open to new ideas and have a positive outlook.
> A confident telephone manner and friendly approach.
> Excellent standard of written and spoken English.
> Able to work well to deadlines and under pressure.
> High degree of accuracy and attention to detail.
> Ability to work well to deadlines and under pressure.
> Logical approach to problem solving.
Desirable
> Commercial acumen.
// Knowledge
Essential:
> Understanding of large-scale LAN/WAN management, diagnostics and support.
> Solid understanding of Internet Access technologies such as EFM, xDSL, Leased Lines, MPLS, etc.
> Demonstrable experience of Wireshark and Iperf.
> Strong knowledge and understanding of troubleshooting.
> Detailed technical knowledge of DNS, Email, VoIP, VPNs, IP addresses & subnetting, SSLs.
> Good understanding of Load balancing technology.
Desirable:
> Knowledge of VMWare, Microsoft & Linux server operating systems, Exchange/Lync/Active Directory.
> Knowledge of Email protocols
> Electrical / Mechanical knowledge relevant to Data Centre technology.
Benefits we offer:
From day one:
> Death in Service x 4
> Access to our Rewards Discount Programme
From 3 months:
> Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
> Private Medical Care
> Health Shield Cash plan which includes access to an employee assistance programme
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme
> Performance related bonus scheme
We also offer complimentary:
> Fresh fruit
> Soft drinks/ fruit juice, tea, coffee
> A selection of breakfast foods at each location
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
09/09/2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
09/09/2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
09/09/2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
