872 jobs found

Job Description To support the Head of Security Operations in delivering effective day-to-day security operations, ensuring AJ Bell maintains the appropriate capability to detect, investigate and respond to security events and incidents. The Security Operations Technical Lead is responsible for ensuring that security operations activities are executed efficiently, consistently and in line with defined SLAs and operational standards, through hands on technical leadership across SOC, Incident Response, Threat Intelligence, Insider Risk and Vulnerability Management. This role acts as a senior technical escalation point, supporting complex investigations and driving improvements in detection, response, automation and operational processes. The role holder is expected to lead through expertise, supporting analysts and ensuring Security Operations operates with discipline, quality and continuous improvement. The key responsibilities of the role are: Act as the primary technical escalation point for security events and incidents identified by the Security Operations team. Support the Head of Security Operations in ensuring AJ Bell has the appropriate capability to detect and respond to security events and incidents. Oversee the day to day execution of security operations, ensuring alerts and incidents are handled in line with defined processes and SLAs. Ensure security operations SLAs and OLAs are met, including alert triage, escalation and incident response timelines, highlighting and addressing risks where required. Ensure adherence to our KRI and KPI's and any variation in these are raised to the Head of Security Operations. Provide hands on support in the investigation and response to security incidents, including endpoint, identity, network, cloud and insider related threats. Ensure consistent execution and continuous improvement of incident response playbooks and operational runbooks, validating them through real incidents and simulations. Support the optimisation and tuning of security monitoring and detection capabilities, including SIEM and endpoint tooling, to improve signal quality and reduce false positives. Support the execution of the end to end vulnerability management process, including validation of findings and tracking remediation activities. Work closely with MSSP and security vendors to ensure effective delivery of security operations services. Challenge and validate vendor outputs, driving operational efficiency, quality improvements and better use of tooling capabilities. Actively design and implement automation and orchestration to reduce manual effort, repetitive or high volume tasks, improve response times and increase consistency across security operations processes. Work with the Security Engineering team to ensure tooling, logging and detection gaps are identified and addressed. Support the effective operation of 24x7 security monitoring, including coordination with third party providers. Contribute to the development and delivery of operational MI and reporting, ensuring accuracy and insight into security trends and performance. Maintain visibility of security incidents, trends and operational risks, escalating issues where required. Technical Skills: Strong hands on experience of Security Operations tools and capabilities, including SIEM and SOAR platforms (e.g. Sentinel, ServiceNow, Splunk SOAR, Cortex), Endpoint Detection & Response (EDR/XDR), Strong hands on experience of Threat Intelligence platforms (e.g. Recorded Future, Doppel, ZeroFox, Google Threat Intelligence), Vulnerability management solutions (e.g. Tenable, Rapid7), and Insider Risk and DLP tools (e.g. Purview, Netskope). Strong hands on experience with Network security solutions like Next Gen Firewalls, Network Anomaly, WAF & DDoS solutions. Experience of leading and responding to Cyber Incident Response aligned to NIST Knowledge of threat detection techniques and use case development Experience of applying threat intelligence in an operational context Strong experience with vulnerability management tools and processes Strong awareness of cloud services and supporting security controls and monitoring capabilities Working knowledge of Microsoft security stack (Defender, Sentinel, Purview), Active Directory and Azure AD, Windows and Linux environments. Experience with data loss prevention and insider risk tooling advantageous Hands on experience with automation and scripting (e.g. PowerShell, Python) highly desirable Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST, MITRE ATT&CK Knowledge of relevant regulatory requirements (e.g. GDPR, FCA/PRA) Experience in an Information Security role gained in a financial services environment preferred Experience working in a Security Operations role for a minimum 7 years and operating within a Lead / Senior Analyst role for at least 3 years. Knowledge & Skills Strong analytical and investigative capability Ability to work under pressure and manage multiple concurrent incidents and priorities Strong ownership of tasks, attention to detail and follow through to conclusion Ability to provide technical leadership without formal line management responsibility Ability to challenge approach, tooling and processes to improve operational effectiveness Structured, self starting and able to work under own initiative Effective communication skills, both written and verbal Ability to plan, organise and deliver tasks with minimal supervision Collaborative approach to working with analysts, engineering teams and external partners Strong focus on quality, consistency and continuous improvement About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy to use solutions to suit people from all walks of life. We're one of the UK's fastest growing investment platform businesses, trusted by everyone from professional financial advisers to first time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates

As one of the world's largest networks of audit, tax and consulting firms, the company delivers big ideas and premium service to help middle-market businesses thrive. We're a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then the company is the place for you. Purpose As a senior and experienced Workday Build, Extend, Prism Developer you will own the design, governance, delivery of enterprise-grade Workday solutions across the platform. Working with the product development, functional experts, change and architecture teams you will develop client centric, scalable and secure solutions, ensuring on-time delivery in a demanding and deadline driven environment, whilst embedding robust governance, security and change management practices that de-risk the business. The role operates in the intesection between technology, architecture, and operations and you will act as a trusted advisor & inflencer to senior stakeholders, functional teams and other subject matter experts as part of their decision making. Mentoring and developing the skills of the internal Workday team and pushing the boundaries of the platform capabilities. Responsibilities End to end design and delivery of workday solutions across Build, Extend, Prism, and associated Orchestrations Translate complex business requirements into secure, scaleable, client centric solutions - provide clearly articulated solution options, trade-offs and risks. Embed RSMs SDLC governance framework and stablish consistent data models, UI, workflows, AI development, and integration methodologies. Ensure all solutions adhere to the enterprise change management and release framework. Apply security architecture with product and solution design (domains, roles, access models and segregration of duties). Ensuring that soltions are designed with a security-first principles with appropriate auditing and gateway protections. Operate effiectively within a fast paced, deadline drive delivery model, managing competing priorities and stakeholder expectations. Drive speed to value whilst maintaining quality and control discipline Lead complex initiatives including multi-source, orchestration and advance platform capabilities. Qualifications Must-Have 2+ years hands-on Workday development (or 4+ years Workday ecosystem) 5+ years of software development experience including Web apps. Strong grasp of Workday data model, security, business processes, custom objects/orgs, calculated fields, and reports/RaaS. Demonstrated delivery of production apps (portfolio or walkthroughs at interview). Proficiency with REST APIs and Workday Integration patterns (EIB, Studio, Core Connectors). Solid understanding of SDLC, peer reviews, and test strategies. Experience training or mentoring developers/analysts; ability to produce clear enablement assets. Excellent communication, stakeholder management, and documentation skills. Nice-to-Have Whole platform domain exposure including FIN/HCM/Payroll/Security -e.g., approvals, exceptions, vendor onboarding, expense governance, journals, controls, agentic AI and machine learning, lifecycle. Experience in AI product development. Familiarity with Workday BIRT, Workday Reporting (advanced), Time Tracking. Scripting experience (e.g., JavaScript/TypeScript, Python) for tooling and documentation automation. Knowledge of privacy & compliance (GDPR, SOX, ISO27001) and secure coding practices. Education & Certifications Computer Science, Information Systems, Engineering or equivalent experience. Workday certifications (HCM/FINS/Integrations/Reporting/Extend/Build/Prism) strongly preferred. Accounting qualification or relevant experience. Diversity and Inclusion At the company, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

IT Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third-party providers, fostering a dynamic and customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third-party vendors to deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up-to-date, and accessible for both IT staff and end-users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset: A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture Proactive Mindset: Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment with business goals Problem-Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process-Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross-functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data-driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.

We are growing. Privacy and AI compliance has moved from a back office concern to a board level priority, and our clients are asking more of us because of it. Every week brings a new regulation, a new enforcement decision, or a new product launch that needs a privacy lens before it ships. This demand is an opportunity for us. We are building Lex Dinamica for what comes next in this work, and we are looking for the people who want to build it with us. This role is where careers in privacy consulting begin at Lex Dinamica, and how we bring new voices into the work as we grow. The Work Lex Dinamica is a consulting firm that provides Privacy, AI and Risk solutions. Our advisory, technology and DPO services help clients address regulatory challenges worldwide and deliver compliance-driven value. Our clients range from FTSE 100 companies and global multinationals to government contractors and high growth scale ups, and they come to us for advisory work, DPO support delivered as a service, AI governance, and privacy technology programmes including OneTrust, where we are a certified implementation partner. The Data Privacy Analyst role is your entry into a fast growing privacy consulting practice. You will work alongside our consultants on real client engagements from day one, building the technical, regulatory and commercial foundations for a career in privacy. The Role In this role, you will: Support privacy engagements alongside our consultants, from scoping through delivery Conduct research, data mapping, DPIAs and other privacy assessments Contribute to client documentation, policies, and platform configuration Learn OneTrust and adjacent privacy technology platforms with our support In practice, that means working alongside our consultants on client engagements across our portfolio, taking on responsibility quickly, and building your privacy expertise as you go. You will support privacy engagements end to end. Scoping documents, workshops, deliverables, and the everyday work of a live consulting project. You will be trusted with real client responsibility from your first engagement. You will conduct research and analysis. Data mapping exercises, DPIAs, transfer assessments, regulatory research, and the analytical work that makes a privacy programme run. You will learn to translate regulatory obligation into practical guidance for clients. You will contribute to documentation and platform work. Drafting policies, updating registers, configuring modules in OneTrust and comparable platforms, and helping our clients build the operational machinery that makes their privacy programme stick. You will learn quickly and deeply. Privacy consulting is a technical craft as much as a regulatory one, and we will invest in your development through structured training, credentials, and time alongside senior colleagues who know what they are doing. You will contribute to how we work. Our practice is growing, and the people who join now will help shape the methodologies, templates, and ways of working that we take to every future client. Who we're looking for Must haves Zero to two years of experience in data privacy, information security, compliance, law, or a related field. Recent graduates with a strong academic grounding are welcome to apply. A genuine interest in privacy, AI governance, and the wider compliance technology space. You want to build a career here. Strong analytical and problem solving instincts. Privacy work is detail heavy, and small choices have real downstream consequences. Strong written and verbal communication in English. You can explain a complex concept clearly and write to a professional standard. A right to work in the UK. Fluency in German. With German, you will become a natural point of contact for our DACH region clients. Fluency in French. With French, you will support our clients across France, Belgium, Luxembourg and Swiss Romande. A recognised privacy credential such as CIPP/E, CIPM, or the ability to start working towards one. Familiarity with OneTrust or comparable privacy technology platforms. Working knowledge of GDPR, the UK Data Protection Act, and the broader regulatory landscape. Any consulting exposure, whether through internships, placements, or a graduate scheme. A relevant degree in a field such as Law, Business, Politics, Information Security, or similar. About Lex Dinamica Lex Dinamica was built from day one to solve the problems that organisations face when data, regulation, technology and trust all have to hold together at once. That focus is what we are, and it is what we lead with from the first client conversation to the final deliverable. Headquartered in London and supported by delivery centres across the EU, US and India, we partner with clients from FTSE 100 companies and global multinationals to government contractors and high growth scale ups. Our work spans more than fifty jurisdictions and over one hundred and fifty delivered projects. Our founders came out of Big Four consulting. The firm they built deliberately keeps what works about that model, the rigour, the breadth, the client discipline, and strips out what does not, the layers, the politics, the pace. We are a firm of curious people, fast learners, and genuine team players. We are selective about who we hire, because the people already here are worth working alongside. Working With Us You will be based in our London office with hybrid working, spending two days a week in the office and the rest of your week wherever you work best. The specific rhythm will flex around client commitments, team moments, and how you do your best work. At Lex Dinamica, we understand that a career is one part of a wider life, and we build our working patterns around that reality. Our hybrid model is designed to give you the face to face time that builds relationships, accelerates learning, and makes a small firm feel like one, alongside the focus time that consulting work genuinely needs. What we offer 26 days of annual leave, with the option to accrue additional days over time Hybrid working as standard Optional private health insurance A work from anywhere policy that lets you work abroad for defined periods each year JOIN THE TEAM Ready to shape the future of privacy? If this sounds like the role you are looking for, apply below. For more opportunities, follow us on LinkedIn . The data you provide us with will be processed exclusively for recruitment purposes and assessing your application against our requirements. You may withdraw your application at any time by getting in touch with a member of our team, via LinkedIn or the contact details found on our website. You may ask us to keep your information on file for any future opportunities. Lex Dinamica is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organisation. Employment at Lex Dinamica is based on substantive ability, objective qualifications, and work ethic, not an individual's background, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

The GSOC Analyst must be detail-oriented, professional, and able to communicate clearly when responding to security events and operational incidents. The role requires strong analytical thinking, sound judgement, and a team-first mentality. Daily responsibilities will focus on proactive CCTV monitoring, review of access control alerts, incident escalation, global event monitoring, travel risk monitoring, and internal and external communications. The GSOC Analyst will monitor a variety of security systems, intelligence tools, and communication channels to identify, assess, and escalate incidents that may impact client personnel, offices, travellers, or operations. The successful candidate must be able to assess information quickly, remain calm under pressure, and produce clear, accurate communications for a global audience. Essential Functions Monitor CCTV feeds, access control alerts, alarms, and other security systems to identify and upscale incidents. Review security alerts such as doors forced, doors held, suspicious activity, or other incidents requiring verification. Conduct proactive monitoring of client sites, offices, and locations of concern. Monitor global events, security incidents, travel disruption, civil unrest, severe weather, and other developments that may impact client personnel or operations. Assess incident notifications and gather relevant information from internal systems, open source sources, and security tools. Escalate emergency and non emergency incidents to the appropriate client security teams and Crisis24 stakeholders. Support travel risk monitoring and escalation for business travellers and employees in areas of concern. Respond to inbound communications from employees, security personnel, and internal stakeholders in a professional and customer focused manner. Write clear and accurate incident reports, security updates, and situational awareness communications. Maintain accurate logs, reports, files, and other operational documentation. Work closely with onsite, offsite, internal, and external security teams. Contribute to procedures and processes that support consistent GSOC operations and effective risk management. This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice. Required and Preferred Experience and Qualifications Previous experience in a GSOC, SOC, corporate security, control room, intelligence, military, law enforcement, emergency operations, or critical incident management environment is preferred. Experience with CCTV monitoring, access control systems, alarm monitoring, incident management platforms, travel risk tools, or open source monitoring tools is desirable. Must hold, or be able to obtain before deployment, a valid SIA Public Space Surveillance / CCTV licence due to the role's CCTV monitoring and security escalation responsibilities. Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a global audience. Ability to assess information quickly, make sound decisions, and elevate incidents appropriately under pressure. Must be a competent user of Microsoft Office, Microsoft Teams, SharePoint, Outlook, Google Workspace, and similar technology platforms. Must be willing to sign an NDA and maintain strict confidentiality when handling sensitive client, employee, and security information. Strong attention to detail, organisational skills, and ability to manage multiple tasks or incidents concurrently. Professional and composed when dealing with executives, clients, internal teams, external partners, authorities, and members of the public. Ability to work a shift based rota, including days, nights, weekends, public holidays, and training events outside normal working hours when required. Work Environment & Physical / Mental Demands With or without reasonable accommodation, this role requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the role includes: Must undergo and meet company standards for background and reference checks. Exposure to sensitive and confidential information. Regular computer usage and use of security technology platforms. Ability to handle multiple tasks, alerts, and incidents concurrently. Frequent sitting and/or standing during shift periods. Strong focus and attention to detail over extended periods. Ability to remain calm and professional during urgent, sensitive, or high pressure situations. Manual dexterity is required for occasional reaching, lifting of small objects, and operating office equipment. Must be flexible with the ability to work days, nights, evenings, weekends, public holidays, and occasional overtime as required. AAP/EEO Statement Crisis24 Executive Protection Division is an equal opportunity employer and does not discriminate against candidates/employees based on race, colour, creed, religion, ancestry, age, sex, sexual orientation, marital status, pregnancy, national origin, disability or handicap, or veteran status.

Location: Ripponden - Hybrid; 3 days in office. Salary £30,000-£35,000 (depending on experience). Vacancy type: Permanent/Full Time. Job title Service - Application Support Analyst Function Technology (Application Management) Location Ripponden About our business JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end to end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on site operations team working daily with customers. Role overview We are looking for a Service Application Manager to join our dynamic and vibrant Technology team. You will support the development and maintenance of our Service System's, working autonomously and as part of the Tech team to handle user issues, support enhancements and day to day BAU activity. In this role you will need to be an enthusiastic problem solver who never shies away from a challenge, with excellent customer service skills which will enable you to support and deliver the exceptional service our colleagues have come to expect from the Tech team. We are looking for highly self motivated and pro active applicants who have a marked interest in business systems, analysis, alignment and processes. The successful applicant will have a good, general knowledge of the MS Office tools in a networked PC environment. Previous experience of Field Service Management Systems or ERP Systems with a willingness to learn new software programs. With the ability to work quickly and to short deadlines, the successful applicant will need to have the ability to use their own initiative and ideas to solve problems. The successful applicant will need to have excellent communication skills to provide support to stakeholders at various levels across the Company, using a range of methods such as phone, emails and video calls. Applicants will also need to possess a high attention to detail and be a methodical, analytical and logical thinker whilst working in a fast paced environment. With the ambition to grow and progress within the business. Key tasks Ensure that all internal customers are provided with the service and help they require under the guidance of the Service Application Manager. Use a positive problem solving attitude to resolve routine and wide ranging incidents, striving for a first call resolution. Implement solutions to problems using available collateral such as user guides and technical manuals. Utilise online resources such as the 'Knowledgebase' to resolve customer troubles whilst also collecting and maintaining a problems and solutions knowledge base that colleagues can use. Develop extensive functional and technical knowledge of JLA's Service System's and the underlying technology stack. Manage configuration and maintenance changes, including maintaining the system user accounts and permissions. Use native application development tools to configure and customise the application and its functionality to align with business processes using JLA standards. Mine and manipulate data using MS and SQL tools. Converting non technical stakeholder requirements to technical specifications. Supporting strategic business projects (small to large) through design, development and deployment as well as stakeholder management. Document all developments and configuration changes to JLA standards. Responsible for user account management and system administration. Act as the point of escalation for incidents, driving triage, coordination and resolution, and providing clear stakeholder communications. Lead problem management for recurring faults, performing root cause analysis and implementing preventative measures. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Demonstrable experience administering Business Applications in a corporate environment Practical experience designing and configuring Business process Ability to diagnose and coordinate resolution of application/service issues using logs, monitoring and structured troubleshooting Experience managing third party suppliers, including SLAs, escalations and service reviews Understanding of access, security and compliance controls for system applications Strong stakeholder communication skills, able to translate technical issues into clear business updates Knowledge of Service Applications, ERP and integrations. Knowledge of IT service management practices (incident, problem, change and release management Knowledge of Engineer workforce management and scheduling. Experience (what you have done) Experience supporting and/or managing business critical applications in a production environment, including user configuration. Hands on incident management through to resolution, including coordination across internal teams and suppliers. Experience delivering changes/releases (planning, testing, implementation and post change validation). Experience producing and maintaining operational documentation (runbooks, knowledge articles and support processes). Experience working with APIs, Integrations and data flows between Business Applications. Minimum 2 years' experience with Relational Databases Experience with either PD/SQL, Python or C Sharp development Experience with Power Automate or Power Apps Experience supporting Field Engineers remote process's, mobile applications and scheduling systems Experience of Personal qualities Calm, structured approach under pressure, with a focus on restoring service and managing risk. Strong ownership mindset with a bias for action and follow through. Clear, confident communicator with the ability to tailor messages for technical and non technical audiences. Customer focused and collaborative, building effective relationships across IT, operations and suppliers. Continuous improvement mindset, using data and feedback to reduce incidents and improve service quality. Able to challenge constructively and influence decisions with stakeholders and suppliers. Qualifications We will need you to have a full UK driving licence

Our client is currently looking for a Service Desk Analyst/Support Analyst until the end of September initially. This role is fully onsite in Wokingham and SC clearance is required. Day to day responsibilities managing service tickets picking & pre-provisioning devices managing logistics organising repairs with the vendor Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Analyst (Cyber Security) or Senior Analyst (Cyber Security) Employer: Location: Pay: £27,319 to £37,694 per year, Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 22/08/2026 About this job The Computing and Information Services (CIS) at Durham University seeks to appoint an Analyst (Cyber Security) into either a Grade 5 developmental role or (if the successful candidate already has the necessary skills) a Senior Analyst (Cyber Security) Grade 6 role. The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services (TS); Information Services (IS), and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy Durham University CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their teamwork ability. The department works in a hybrid capacity depending on the job role and individual personal requirements. There is the opportunity to be appointed as either a Grade 5 Analyst (Cyber Security) in a development role or Grade 6 Senior Analyst (Cyber Security) depending on your skills and preferences. Job descriptions for each role can be found below: Please remember to specify on your application which role you would like to be considered for along with attaching both documents listed in the "What to submit" section below Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Job Title: Operations Support Technician Group/Team: Information Technology Shared Services Reports to: Director, IT Services Location: London Employment Type: Full-time, Salaried Travel Requirements: WHO WE ARE THE OPUS GROUP The Opus Group is a purpose-built network of leading marketing agencies that deliver world-class experiential, event, and brand solutions. The Opus Group's industry-renowned, highly-awarded agencies, including Opus Agency, MAS, and Verve, provide scalable, end-to-end solutions designed to drive action and impact. With a global footprint and specialised expertise, The Opus Group partners with over 70 global companies, including the world's most influential brands. WHAT WE ARE LOOKING FOR The Operations Support Technician is responsible for resolving the day-to-day technology challenges that prevent employees from serving our customers. In addition to providing excellent customer service skills, triage, follow through, and timely problem resolution, Operations Support Technicians are responsible for reducing the amount of trouble tickets in the organization over time. This is achieved through root cause analysis, automation, implementation/configuration of tools, and a deep understanding of systems and cause/effect. Through collaboration with the other IT team members (Business Systems Analysts, Security & Compliance, Infrastructure, and IT Management), the Operations Support Technicians are responsible for analysis of existing desktop tools, requirements gathering, selection, implementation, configuration, and roll out. This includes, but is not limited to, system deployment, antivirus, server and network configuration management, asset management, system monitoring, patch management, and the ticketing system. YOU SHOULD HAVE At least 5 years in providing Support Effective written, verbal communication, and collaboration skills Proficient listener, capable of translating requests into actionable tasks Excellent troubleshooting and problem-solving skills Awareness of Information Security best practices Demonstrated knowledge of a broad range of hardware and software ESSENTIAL RESPONSIBILITIES Provide exemplary customer support, primarily in-person, to resolve technology challenges experienced by our employees Understanding of MS Windows and Mac operating systems Knowledge of - and ability to troubleshoot - a wide variety of software systems, locally installed, client/server, and cloud based Partner with agency employees to help them become more efficient with our selection of technology tools Present a professional image as a representative of the company Establish and maintain effective professional working relationships with co-workers, and every level of management Create and update end-user documentation, as needed Updating, troubleshooting, and resolving issues in the office network, including servers, routers, switches, VPN, etc. WHAT YOU CAN EXPECT IN RETURN Full time position Opportunities for growth and development Health & dental insurance options London Bridge office with rooftop working and social spaces Hybrid/remote working flexibility Extended Bank holiday weekends in May and August Christmas and New Year period office closure NOT SURE IF YOU SHOULD APPLY? Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don't worry about checking every single box. At The Opus Group, we are dedicated to building a diverse, inclusive, and authentic team - so if you're excited about this role, but your past experience doesn't align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role or we may have other roles that better align with your skillset. Physical Requirements Individuals will be required to sit for the majority of the day and will be required to stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. Individuals will be required to travel via airplane, train, taxi, car and/or other means of transportation as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. OTHER DUTIES AND ACKNOWLEDGEMENT The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IM&T Infrastructure Analyst AfC Band 5 (pro rata) per annum plus High Secure Environmental Allowance £1,818.72 per annum (Pro Rata) Hours 36 Contract Duration - Permanent Post Details : The State Hospital is the only provider of Forensic Mental Health Care in Scotland. We employ around 700 staff in a wide range of clinical and non-clinical professions and job roles. We deliver forensic mental health care to residential patients. The eHealth department at The State Hospital is seeking an Infrastructure Analyst to join the existing Infrastructure Team. The shift pattern for this post is Monday to Friday To provide the hospital with an excellent customer based first- & second-line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice. The main tasks / responsibilities are shown below. This list is not exhaustive. Installation of IT equipment across the site Scheduling / building and delivering requested equipment Managing IT Helpdesk tickets Updating systems with all relevant information Prioritise and managing workloads Assisting end users with IT issues. The role will require the candidate to work in a highly secure environment and will require some manual labour. Experience: Relevant experience of IM&T systems and hardware support Experience of a variety of Microsoft systems, applications and computer hardware is essential as is a familiarity of LAN networking and protocols such as TCP/IP. PC hardware upgrades and maintenance PC Windows operating systems installation, maintenance and upgrades Working in an IT support function Specific MS core systems, e.g. MS Azure, MS Defender, MS Office Suite, MS Server, SQL Server etc Closing Date 9th August 2026 For a informal discussion please contact John FitzGerald - Infrastructure Operations and IT Security Manager at or call . If you have any queries or require assistance regarding the application form or recruitment process, please contact the HR Team on to discuss your requirements NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. It should be noted that the State Hospital is a high secure hospital and the current organisational position based on a risk assessment is that we welcome applications from people 16-18 for non clinical roles however to be eligible for a clinical role applicants should be 18 years and older. Should you have any questions in relation to this please contact Right to Work - To work in the UK, you must have valid permission granted by UK Visas and Immigration. NHS Scotland Boards check this as part of pre-employment checks, which can be evidenced through visas or settled/pre-settled status. For details, visit the GOV.UK website. Some posts may allow sponsorship under the Skilled Worker or Health & Care Worker visa, but only if the employer is a licensed sponsor and the role meets salary thresholds. Please note: The State Hospital is NOT licensed to issue certificates of sponsorship. Applicants must already have the right to work in the UK without requiring sponsorship. It is essential that you confirm your right to work before applying. Artificial Intelligence - Candidates should provide responses that are accurate, authentic, and reflective of their own knowledge, skills, and experience. The use of artificial intelligence (AI) or other tools to assist in drafting responses is permitted, provided that all information is factual, verifiable, and can be supported by evidence if requested. By submitting your application, you confirm that your answers are truthful and represent your personal experience. Any misleading or fabricated content may result in your application being withdrawn from the recruitment process.

Nationwide is seeking a Security & Resilience Technician to support the Security & Resilience Analyst in maintaining business continuity plans and playbooks across functions. You will update plans to reflect changes, run exercises and liaise with operational teams and leadership to ensure compliance. We offer hybrid working across the UK, with office attendance required in some locations and flexible/friendly arrangements to help you perform at your best. Training and progression are encouraged.

Are you looking for an exciting new opportunity? Join a leading cyber resilience provider delivering end-to-end cyber security, digital forensics, e-Discovery, and compliance solutions. Combining deep technical expertise with managed security services and incident response capabilities, the organisation helps businesses and public sector organisations strengthen resilience, navigate evolving cyber threats, and operate with confidence. The leading cybersecurity and technology group is seeking a Microsoft Copilot Engineer to join its AI Enablement function and play a key role in shaping the adoption of AI across multiple businesses. This role offers the chance to work at the forefront of AI within a rapidly growing industry, influence AI strategy and adoption across an entire group of businesses, and develop innovative solutions in a security-first environment. If you're passionate about Microsoft Copilot, enjoy working with people as much as technology, and want to make a tangible impact on how AI is used within an organisation, this is an opportunity not to be missed! Responsibilities: Design, build and deploy Microsoft 365 Copilot solutions across multiple business units Develop and maintain custom agents using Copilot Studio Build automations and workflows using Power Automate and the wider Power Platform Lead and support Microsoft Copilot adoption initiatives across the organisation Deliver training sessions, workshops and enablement programmes for end users Gather requirements from stakeholders and translate business challenges into AI-driven solutions Create documentation, user guides and operational runbooks Support governance and compliance initiatives relating to AI deployment Collaborate with business representatives to identify and prioritise AI use cases Provide guidance on Microsoft Copilot best practices and emerging capabilities Skills/Must Have: Proven experience implementing and supporting Microsoft 365 Copilot Hands-on experience building agents using Copilot Studio Experience with Power Platform, including Power Automate Strong stakeholder management and communication skills Experience delivering training and driving technology adoption Business Analyst-style experience gathering requirements and translating them into solutions Understanding of Microsoft governance and compliance tools, including Purview, DLP and sensitivity labels Ability to work independently and manage multiple priorities Right to work in the UK Benefits: Hybrid working (3 days per week onsite) 5% employer pension contribution Opportunity to work within a fast-growing cybersecurity and technology group Exposure to cutting-edge Microsoft AI technologies Significant influence over AI adoption and strategy Strong career development opportunities within a rapidly evolving market Collaborative and innovative working environment Salary: £45,000 - £55,000 + 5% Pension

About Scale Factory About Scale Factory We are an AI enablement consultancy. Delivering quality-led AI-first foundations, embedding capability and excellence into the foundational fabric of the companies we work with. We give leaders the confidence to move faster, take smarter risks and pursue transformation. Formerly Ten10, we have deep roots in Quality which means we don't just build for the future, we ensure it actually works. We combine this engineering discipline with cutting-edge AI expertise to deliver robust, scalable foundations that turn ambitious transformation into reliable reality. Here's why you'll love being part of our team: Exciting Projects: Collaborate on challenging, impactful projects with a wide range of industries - from finance to government and beyond Career Growth: Tailored training and development opportunities to help you reach your goals Team Culture: Join a supportive, inclusive team that values collaboration, creativity, and innovation Flexibility: Hybrid working lets you balance work and life About the Role As a Senior Test Analyst, you'll play a key role in ensuring our clients' systems meet the highest quality standards. You'll be hands-on in functional testing, spanning system, system integration, and user acceptance testing, and collaborate with stakeholders to define test scenarios and raise quality software defects. If you love diving into exploratory testing, improving coverage, and bringing fresh ideas to the table, this is the role for you. What You'll Be Doing: Functional Testing: Perform system, system integration, end-to-end, and user acceptance testing. Test Scenarios & Scripts: Define and maintain quality test scenarios using various design inputs. Defect Management: Identify and raise quality system defects with accuracy and clarity. Risk Management: Identify and escalate project risks and issues proactively. Service Readiness: Support the transition of solutions into BAU environments. What We're Looking For We're on the hunt for an ambitious, driven Senior Test Analyst with a passion for quality and testing. If you're curious, collaborative, and comfortable in Agile environments, we want to hear from you. Key Skills & Experience: Eligibility for Security Clearance 1-3 years' experience across system, system integration, and user acceptance testing Experience defining and maintaining quality test scenarios and scripts Skilled in exploratory testing techniques for improved coverage Proven ability to identify and create defects effectively Confident in providing regular updates on progress and escalating risks when necessary Strong communication and collaboration skills with stakeholders and third parties Familiarity with supporting service readiness into BAU environments Experience working in Agile delivery methodology Desirable Skills: Background in consultancy roles Experience with web-portal testing What's in It for You? At Scale Factory, we believe in recognising and rewarding great work. Here's what you can expect: 25 Days of Annual Leave: Plus 1 extra day every year for the first three years, with a holiday buying scheme. Pension Plan: Employer-matched contributions up to 5%. Health Benefits: Comprehensive coverage for medical, dental, optical, and alternative therapies. Fitness Support: Subsidised gym memberships and a bike-to-work scheme. Commuter Benefits: Season ticket loans to make travel easier. Free Annual Rail Cards Electric vehicle salary sacrifice scheme Flexible Work Model: Hybrid working that fits your lifestyle. Social Events: From annual kick-offs and Christmas parties to team socials and sporting events, we love celebrating success together. Training & Development: Tailored learning opportunities and full support for certifications to keep your skills sharp. Let's Build the Future Together We're on the lookout for passionate, talented individuals who are ready to make an impact. Whether you're an experienced automation tester or a developer with a flair for QA, we want to hear from you.

Job Description Overview Join our organisation! AtkinsRéalis is growing its Business Analysis consulting team and is looking for people who are curious, who want to become part of our customers' digital journey and who are eager to shape impactful business solutions. Are you ready to drive innovation and deliver real value as a Business Analyst? We are looking to build our multi-disciplinary team with people from diverse backgrounds who want to be part of AtkinsRéalis Centre of Excellence for Business Analysis. You may be a recent graduate or a more experienced professional seeking a new challenge. We welcome applications from creative and adaptable problem solvers who want to be part of shaping the future, whilst expanding your own career potentials. You'll find this role could take your career wherever your interests lie. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. And we're ready to help you grow. As a Business Analyst in our Secure Government business unit, you'll have all the support you need to succeed. You will be an integral part of our Digital, Data and AI consulting team. This could involve working in private and public sector environments and could provide opportunities for overseas working if that's what interests you. Your role The role as a Business Analyst within our Digital, Data and AI consulting team will involve: Delivering exceptional results for our clients by putting value at the core of everything we do. Collaborate with cross-functional teams to drive digital initiatives and shape the culture and behaviours required for successful digital adoption. Analyse processes and operations, using appropriate tools and techniques to identify improvements in accordance with client objectives, including workshop facilitation. Facilitate and manage end-to-end requirements development-from initial business needs through user-level requirements-ensuring clear translation, traceability, and alignment to support the creation of value-adding digital solutions. Develop/lead transformation roadmaps that form the foundation of digital change for our customers. Influence Agile practices within our client's environment, helping to shape key activities and actively participating in sprints, scrums and retrospectives. Contributing to the development of operational improvement tools, techniques and methods that build capability within our teams, including exploring how AI-enabled approaches can enhance efficiency, insight and value. Championing our stakeholders' needs, ensuring development is aligned with their requirements and business goals. About you Experience in consulting services to clients or relevant business analyst role. Attained or working towards BA Diploma. Experience in technology-led transformation programmes across strategy, business design and change management. Experience in an agile project delivery environment (e.g., APMP, SAFe, MSP, DSDM, Scrum). Ability to support the translation of user needs and business requirements into user stories and acceptance criteria. Analysing complex problems, designing innovative solutions, and communicating them effectively to a wide range of audiences. Experience with core Business Analysis and delivery tools such as Visio for process modelling, Jira and Azure DevOps for backlog management, and other platforms that support effective requirements development and Agile delivery. Exemplary stakeholder engagement and management skills. An interest in emerging technology and being digital savvy. Experience in Security and or more of our key markets (Defence, Aerospace, Energy, Utilities, Highways, Rail or the Public Sector). Proactive in shaping the future of our team and contributing to our communities. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. Equal Opportunities We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Job Type and Inclusion Statement Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.