UX/UI Designer 45,000 - 55,000 + Enhanced Pension + 39 Days Holiday + Hybrid Working + Cutting-Edge XR Projects + Training & Development Hybrid Role - Central London (3 Days On Site) 12-18 Month Fixed Term Contract Are you a UX/UI Designer with experience designing immersive digital experiences, looking for the opportunity to work on cutting-edge XR, VR and interactive learning applications within a highly collaborative creative team? Do you want to help shape the future of digital education, designing intuitive user experiences across emerging technologies whilst working alongside developers, 3D artists and media specialists on innovative projects from concept through to delivery? This is an exciting opportunity to join a prestigious organisation renowned for innovation, research and technical excellence. You'll become part of a specialist digital media team delivering industry-leading immersive learning experiences that are transforming education through XR, virtual reality, augmented reality and interactive web applications. On offer is a highly varied role where you'll take ownership of the user experience across a range of interactive projects. Working closely with developers, producers, educators and stakeholders, you'll research, prototype and design engaging digital experiences whilst helping establish UX best practice across a growing team. This role would suit a UX/UI Designer, Interaction Designer or Product Designer looking to work on meaningful projects that push the boundaries of immersive technology whilst continuing to develop within a forward-thinking creative environment. The Role: Design intuitive UX/UI solutions across XR, VR, AR and interactive web applications Create user journeys, wireframes, prototypes, design systems and high-fidelity interfaces Collaborate with developers, 3D artists, producers and stakeholders throughout the full project lifecycle Conduct UX research, usability testing and accessibility reviews to continuously improve user experiences The Person: UX/UI Designer, Interaction Designer or Product Designer with experience delivering digital products Experience designing for XR, VR, AR or other immersive interactive applications Proficient with Figma, Adobe XD, Sketch or similar UX design tools Experience with user research, prototyping and translating complex requirements into engaging user experiences Passion for emerging technologies including XR, AI and digital learning innovation Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
07/08/2026
Full time
UX/UI Designer 45,000 - 55,000 + Enhanced Pension + 39 Days Holiday + Hybrid Working + Cutting-Edge XR Projects + Training & Development Hybrid Role - Central London (3 Days On Site) 12-18 Month Fixed Term Contract Are you a UX/UI Designer with experience designing immersive digital experiences, looking for the opportunity to work on cutting-edge XR, VR and interactive learning applications within a highly collaborative creative team? Do you want to help shape the future of digital education, designing intuitive user experiences across emerging technologies whilst working alongside developers, 3D artists and media specialists on innovative projects from concept through to delivery? This is an exciting opportunity to join a prestigious organisation renowned for innovation, research and technical excellence. You'll become part of a specialist digital media team delivering industry-leading immersive learning experiences that are transforming education through XR, virtual reality, augmented reality and interactive web applications. On offer is a highly varied role where you'll take ownership of the user experience across a range of interactive projects. Working closely with developers, producers, educators and stakeholders, you'll research, prototype and design engaging digital experiences whilst helping establish UX best practice across a growing team. This role would suit a UX/UI Designer, Interaction Designer or Product Designer looking to work on meaningful projects that push the boundaries of immersive technology whilst continuing to develop within a forward-thinking creative environment. The Role: Design intuitive UX/UI solutions across XR, VR, AR and interactive web applications Create user journeys, wireframes, prototypes, design systems and high-fidelity interfaces Collaborate with developers, 3D artists, producers and stakeholders throughout the full project lifecycle Conduct UX research, usability testing and accessibility reviews to continuously improve user experiences The Person: UX/UI Designer, Interaction Designer or Product Designer with experience delivering digital products Experience designing for XR, VR, AR or other immersive interactive applications Proficient with Figma, Adobe XD, Sketch or similar UX design tools Experience with user research, prototyping and translating complex requirements into engaging user experiences Passion for emerging technologies including XR, AI and digital learning innovation Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
You can: communicate design strategy across organisational boundaries coach others in how to effectively communicate design develop or introduce more effective methods of communicating design and working in the open Designing for everyone You can: improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation against measurable criteria help others understand and mitigate potential barriers, biases and assumptions that may exclude or harm users Designing strategically You can: develop a strategy defining the purpose, impact and stages of your work to design content or services, aligning it with wider goals use risks, opportunities and constraints in technology, systems and policy to shape your design work identify and create new design patterns and components Designing together You can: effectively plan and run design sessions that include senior leaders or stakeholders coach other designers in how to involve stakeholders of any level in the design process develop or introduce more effective ways to design together help teams connect and work across organisational boundaries Evidence-based design You can: embed a practice of hypothesis-driven design in a team guide the organisation in how to use evidence to improve content or services analyse, synthesise and use evidence to improve the way the organisation works ensure user insights are shared with and used by the wider organisation and across government Iterative design You can: embed the practice of iterative design and agile working in teams or wider organisation guide designers in creating materials to test complex ideas at any fidelity help teams adapt quickly to changes in requirements, priorities or user needs iterate delivery processes or team structures to help teams work effectively Leading design You can: lead and coordinate design work for a team advocate for user-centred design with leaders outside of digital and data create an inclusive, productive environment for designers to work in mentor and coach other designers iterate and improve design processes within your team LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
07/08/2026
Contractor
You can: communicate design strategy across organisational boundaries coach others in how to effectively communicate design develop or introduce more effective methods of communicating design and working in the open Designing for everyone You can: improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation against measurable criteria help others understand and mitigate potential barriers, biases and assumptions that may exclude or harm users Designing strategically You can: develop a strategy defining the purpose, impact and stages of your work to design content or services, aligning it with wider goals use risks, opportunities and constraints in technology, systems and policy to shape your design work identify and create new design patterns and components Designing together You can: effectively plan and run design sessions that include senior leaders or stakeholders coach other designers in how to involve stakeholders of any level in the design process develop or introduce more effective ways to design together help teams connect and work across organisational boundaries Evidence-based design You can: embed a practice of hypothesis-driven design in a team guide the organisation in how to use evidence to improve content or services analyse, synthesise and use evidence to improve the way the organisation works ensure user insights are shared with and used by the wider organisation and across government Iterative design You can: embed the practice of iterative design and agile working in teams or wider organisation guide designers in creating materials to test complex ideas at any fidelity help teams adapt quickly to changes in requirements, priorities or user needs iterate delivery processes or team structures to help teams work effectively Leading design You can: lead and coordinate design work for a team advocate for user-centred design with leaders outside of digital and data create an inclusive, productive environment for designers to work in mentor and coach other designers iterate and improve design processes within your team LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Sanderson Government and Defence
Wakefield, Yorkshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Chesterfield, Derbyshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Telford, Shropshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Hemel Hempstead, Hertfordshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
High Wycombe, Buckinghamshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Lincoln, Lincolnshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Cheltenham, Gloucestershire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Worcester, Worcestershire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Bournemouth, Dorset
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Stevenage, Hertfordshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Stockport, Lancashire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Shrewsbury, Shropshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Colchester, Essex
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Bedford, Bedfordshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Sanderson Government and Defence
Bradford, Yorkshire
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/08/2026
Full time
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours. Help shape products and services that solve real user problems and meet user expectations. Lead research activities within your team, recommending the most appropriate research approaches and methodologies. Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing. Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings. Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards and applying digital design principles within service delivery environments. Excellent communication, storytelling, stakeholder management and facilitation skills. Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations. Experience using prototypes to test assumptions, validate user journeys and evaluate concepts. Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline. Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services. A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
