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Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with full stack development, across back-end such as Java, Python, Kotlin, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent. Experience with relational databases and writing SQL queries. Experience with software architecture, API design, and distributed systems. Preferred qualifications: Experience with Machine Learning, Generative AI, large language models (LLMs). Experience working with server platform, Apps Framework, and Spanner. Interest or experience in Trust and Safety, fraud prevention, or identity verification. Familiarity with frontend development using server platform Web or similar TypeScript-based frameworks. Demonstrated ability to perform data analysis to drive engineering and product decisions. About the job the company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to the company's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a Software Engineer on the Actor Safety team, you will contribute to the full-lifecycle development of the team's moderation and verification platform. People shop on the company more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for the company Commerce is to be an essential part of the shopping journey for consumers - from inspiration to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today's digital world. Responsibilities Design and build robust backend services and evolve our verification platform into a centralized orchestration engine, managing complex state transitions and integrating with various identity and verification providers. Design, build, deploy, and iterate on machine learning models (including LLMs) to detect spam and abuse in Shopping. Collaborate closely with product managers, data analysts, operations teams, and other engineering teams to understand requirements, translate them into technical solutions, and deliver impactful results. Analyze data to identify patterns of abuse, measure the effectiveness of our systems, and guide future improvements. Contribute to the team's engineering excellence by maintaining and improving the reliability of the production system, participate in teams oncall and contribute to code reviews, documentation, and overall system health. the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details

Business Unit: Cubic Defense Company Cubic is a global organization that delivers technology solutions in transportation and defense. It provides command, control, communications, computers, cyber, intelligence, surveillance, and reconnaissance (C5ISR) solutions, as well as live, virtual, constructive, and game-based training to serve U.S. and allied forces. Summary The Deputy Programme Manager (DPM) for the ILT-A Programme supports senior programme leadership during a period of rapid growth and change. The candidate will work with programme and project managers, the Regional General Manager, and the ILT-A Programme Manager to ensure successful delivery of the existing business portfolio across Cubic UK (CDUK). The role is primarily office based with occasional field based delivery and operational oversight in the UK and overseas. Key Responsibilities Assist the Programme Manager in planning, scheduling, execution, and delivery of design and build projects. Coordinate multiple parallel projects, ensuring alignment with programme objectives, budget constraints, and timelines. Engage cross functional teams, including engineering, supply chain, procurement, and manufacturing, to develop strategies. Support stakeholder communication and engagement, providing regular updates on project progress, risks, and opportunities. Manage project resources effectively, including financial budgets and personnel allocation. Develop and track key performance indicators (KPIs) to measure project success and continuous improvement. Support the implementation, monitoring, and continuous improvement of security controls across the CDUK IT infrastructure and business systems. Manage risk registers and assist in the identification of risks, including security risks, and implement mitigation plans. Implement and enhance the security strategy, championing a culture of cyber security awareness and best practice across CDUK. Contribute to the upkeep of security certifications in alignment with frameworks such as Cyber Essentials and the Cyber Assessment Framework (CAF). Work with third party providers on security audits and reviews, and support continual improvement of cyber security policies. Maintain contemporary knowledge of current threats and cyber trends. Essential Requirements Proven experience and understanding of programme or project management within an engineering, manufacturing, or defence environment. Ability to manage multiple design and build projects simultaneously. Excellent stakeholder management skills, with experience engaging internal and external partners. Strong problem solving and risk management capabilities. Experience managing risk registers. Proficiency in project management methodologies and tools, including scheduling (e.g., Agile, PRINCE2, PMP, MS Project, P6). Understanding of cyber and information security best practice frameworks, standards, and certifications such as NIST, ISO27001, SbD, and ideally PSN, Cyber Essentials, and CAF. Experience providing security advice across a variety of projects. Strong Governance Risk and Compliance (GRC) knowledge, understanding, and skillset. Experience with budgeting, financial reporting, and resource planning. Desirable Requirements Typically 8+ years of relevant experience. Experience as an information security analyst (IT audit, governance, risk and compliance) within the public or private sector. Degree in Engineering, Project Management, or a related discipline. Experience within defence, aerospace, or highly regulated industries. Familiarity with regulatory and compliance requirements. Membership of a relevant professional body (e.g., APM, PMI, INCOSE). Background in IT (infrastructure, networks, software or cyber security). Personal Qualities Self motivated, proactive, and able to work under pressure to meet challenging deadlines with minimal supervision. Strong relationship building and influencing skills. Excellent communication skills (written and verbal), proactive and solution focused mindset. Ability to lead teams and quickly acquire new skills. Willingness to travel. Worker Type Employee You are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, or any other basis protected by applicable law. For more information on Equal Employment please visit:

Description We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will have between 4+ years of experience as a Business Analyst within the insurance industry, preferably with exposure to the London Market, though this is not mandatory. They will write and communicate specifications based on business requirements, clarifying and giving further examples where necessary. Testing is also a significant part of the role, ensuring the system does what was intended and iterating and improving as and when required. They will also act as a mentor to the junior members of the BA team, offering support and sharing expertise. Responsibilities Develop an understanding of the Platform functionality. Conducting the analysis of business processes, functions and procedures to determine the most effective business systems technology that meet the needs of the organisation. Providing detailed knowledge during design and requirements gathering meetings with the ability to lead workshops, with a low level of support from more experienced analysts. Work with colleagues to translate business requirements into functional requirements. Providing support and review to the junior analysts within their project team to deliver on requirements. Providing and delivering on estimates given to Lead Analyst / Project Managers. Liaising with their Lead Analyst/PM within their project team / pod around escalations and problem resolution. Collaborate with stakeholders to gather and analyze business requirements. Develop user stories and requirements documentation. Work closely with development and product teams to ensure accurate implementation of requirements. Respond to questions and eliminate vagaries during the development phase. Reviewing with the assistance of more experienced analysts the coverage of tests executed by the QA, taking part in the testing of the Platform and system integrations. Assisting during the execution of user acceptance testing and supporting client through to BAU. Qualifications 4+ years of experience as a Business Analyst in the insurance industry. Insurance experience is a must with London Market strongly desirable. Strong technical skills, particularly in JSON or proficiency in other coding languages is desirable. Excellent analytical and problem-solving abilities. Very strong communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Experience effectively gathering, managing and documenting requirements, and development of use cases. Understanding of the Project Life Cycle and Agile development and testing principles. Self-motivated and happy to work independently, with the ability to organise time/work effectively. Experience in providing reviews, feedback and mentoring analysts is desired but not essential.

Main Responsibilities: You will take ownership of driving improvements in Supply Chain performance reporting, ensuring KPI and operational data is accurately consolidated, validated and analysed to provide meaningful insight into business performance. A key aspect of the role will be helping teams use data more effectively through trend analysis, structured problem solving and root cause analysis, identifying risks, opportunities and performance improvement initiatives that support business objectives. You will develop and maintain reporting dashboards and analytical tools using Power BI, Excel and other reporting platforms. You will continuously seek opportunities to improve reporting efficiency, automate manual processes and enhance data visibility across the Supply Chain function. Working closely with Supply Chain leaders and functional teams, you will support performance review meetings, strategic projects and business improvement initiatives by providing robust analysis, scenario modelling and decision support. You will help measure the effectiveness of improvement programmes, track benefits realisation and ensure performance outcomes are clearly understood and communicated. The role will also support data governance activities, helping to improve data accuracy, consistency, integrity and usage across Supply Chain. You will contribute to the development of standard KPI definitions, reporting structures and analytical frameworks, ensuring a consistent approach to performance management across the business. About You: To be successful in this role, you will have experience within a Supply Chain, Manufacturing, Logistics, FMCG or Retail environment where you have been responsible for analysing data and supporting operational or strategic decision making. You will have strong analytical and technical capabilities, including advanced Excel skills and experience using Power BI or similar visualisation tools. Experience working with analytical models, reporting tools and data driven decision making processes would be advantageous. You will be comfortable working with large and complex datasets, identifying trends and patterns, and translating technical information into clear business recommendations that drive action. You will possess strong problem solving skills and enjoy investigating issues through structured analysis and root cause identification. Your ability to influence stakeholders, communicate insights effectively and challenge constructively will be critical in helping the business improve performance and achieve its objectives. Experience supporting Continuous Improvement, Operational Excellence, Lean, Transformation or Supply Chain Development initiatives would be highly advantageous, as would experience helping teams adopt new ways of working, improve reporting capability or utilise data more effectively. This role would suit an individual currently working as a Supply Chain Analyst, Supply Chain Performance Analyst, Continuous Improvement Analyst, Operations Analyst, Planning Analyst or Business Performance Analyst who is looking to develop their career within a fast paced and highly collaborative FMCG environment. Careers with caring built in - discover our benefits here. About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at DE&I at Ferrero: Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Data Management and Governance Senior Analyst (G18)Make your mark in Data Management & GovernanceAs a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG's Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers' and AIG's success.How you will create an impactAs part of the Data Office team, the Data Management and Governance Senior Analyst is responsible for:Working with the business and IT management, and project teams to promote the importance of data governance and data quality.Understanding the data flows across key AIG business processes and systems.Supporting business stakeholders in data classification, identifying personal information processing within the data flows, and recording it in the data governance tool to establish the records of processing activities (as required by GDPR and other privacy laws worldwide).Working with the business stakeholders to identify Critical Business Terms within their business processes, mapping them to the enterprise business glossary and data flow documentation.Collaborating with business stakeholders to support them in their work to improve data and its quality in key business processes, appoint Data Owners and Stewards for data in individual data segments / business areas.Supporting business data stewards and SMEs in definition of business / data quality rules for identified Critical Business Terms, and the review of the data quality assessment results.Review of the data flows and controls over the quality of data to identify steps where the risk of data error is highest, documentation and reporting of identified control weaknesses.Engagement in the processes to review alignment and support the business and strategic initiatives in adherence to the data management requirements in line with the AIG Data Management Policy and Standards.Producing standard and custom reports for business stakeholders and regulators based on the records in the data governance tool.What you'll need to succeedRequirements for the Senior Analyst, Data Management & Governance role include:Interest in data management, data quality, data protection, etc.A bachelor's degree or experience (2+ years) in business administration, data analytics, Finance, IT or a related field.Experience in engaging with business and / or IT management to understand business processes, data flows, controls or business needs.General knowledge of the GDPR and / or other privacy law requirements.Experience in data governance, data quality, audit, risk management and / or related area will be an advantage.Familiarity with the insurance industry, processes, and terminology will be an advantage.Proficiency in using MS Office tools (Word, Excel, PowerPoint, Access, Visio).Strong organizational, project management and multi-tasking skills.Ability to work closely with peers and build strong partnerships with key stakeholders.Excellent communication, presentation and influencing skills.Ready to take your career to the next level? We would love to hear from you.Enjoy benefits that take care of what mattersWe're proud to offer a range of employee benefits and resources that help you protect what matters most - your finances, your family, local communities, and your health and wellbeing (including an annual paid day off to focus on mental wellbeing). You can access a variety of leaves for personal, health, family and military needs, and up to 16 hours a year to volunteer in your community.We also offer a range of learning opportunities to help hone professional skills and speed career development, including a tuition reimbursement program.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of belongingWe're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWe're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:DT - DataAmerican International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)

Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

JOB DESCRIPTION The Low-latency technology group is looking for an experienced Software Engineer and Integration specialist with experience in equities markets, connectivity, systems integration and automation to join our JISU COB team in London. The JISU COB Team is responsible for project delivery, including business analysis, project management, client onboarding, release management and plant management. In addition, the role will focus on streamlining end to end deliveries through automation of manual tasks and process improvement. Responsibilities Participate in cross functional requirements and implementation discussions to review the impact of application changes. Work with business and product teams to prioritize and communicate status and progress toward daily and weekly deliverables. Participate in estimating the effort and timelines for delivery. Develop functionality. Implement end to end setup for clients in the low latency setup including rollout to production, and post release checks. Ensure comprehensive integration testing coverage exists by understanding the test scope and approach. Spear head automation and streamlining of deliveries working with Application Development and Business Analyst teams. Partner with Application Development and Business Analyst teams to participate in solution design and ensure testability of functions and application. Present and/or escalates project and technical needs. Excellent knowledge of S/W and H/W Client onboarding on Linux servers. Ensure quality delivery and stability. Required Qualifications, Capabilities, and Skills Self motivated, self directed, and thrive in a fast paced and high visibility work environment. Experience in equities, trading technologies, Financial Information eXchange (FIX). Experience in Linux, Networks, FPGAs, Python, Shell scripting and other programming languages. Equal Opportunity Employer We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

Senior Business Solutions Analyst - Intapp (VA771) Location: United Kingdom Department: Technology Experience: Intapp Cloud developer capability is a critical requirement of this role. Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm's strategic goals by leveraging cutting edge platforms and tools to enhance efficiency and client service. We are seeking a skilled developer with hands on experience in programming, engineering, and solution design, specifically within the Intapp ecosystem. This role will focus on delivering business value by continuously improving, customising, and developing the Group's Intapp Platform. You will use modern development practices and emerging technologies to enhance and automate processes, ensuring they align with business needs and support the wider Group strategy. The role could be based in our Jersey, Southampton or London offices, or remotely with the candidate based in the UK. Design and build Intapp Boomi workflows from start to finish Create and maintain technical documentation for existing Intapp workflows Develop and implement Intapp solutions to address business challenges Work to Carey Olsen's design standards and suggest relevant industry standards where appropriate Recommend best practices for release management, coding standards, and code reviews Collaborate with internal teams to ensure quality and scalability Train Business Solutions team members on Intapp so they can support and develop these products Act as a business analyst on some projects, gathering user requirements and incorporating them into solutions and system configurations Mentor junior Technology Team members and provide support when needed Follow priorities set by Group requirements and management Troubleshoot technical issues and respond to support requests. Analyse recurring problems and propose permanent fixes Deliver excellent customer service and represent the Technology department professionally in all interactions. Attend business meetings as needed Comply with Technology Governance processes such as incident management and change enablement Build and maintain strong relationships with business contacts and third-party suppliers We are looking for: Several years' experience developing Intapp solutions to a high standard Strong knowledge of REST APIs and ETL tools (e.g., Intapp Integration Service (IIS Advanced SQL development skills Ability to create reports in SiSense Skilled in using Intapp API Swagger for reporting solutions Previous experience working with Intapp in a legal or professional services environment Experience deploying applications to Azure cloud services Understanding of legal compliance processes and regulatory reporting Familiarity with version control, release management, and secure coding practices Excellent communication skills and ability to work collaboratively across global teams Previous experience supporting and developing business solutions Experience integrating Intapp with other applications

Working Pattern: Hybrid (minimum 3 days in the office including Wednesday as a core day) Reports to: Senior Project Manager About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We've built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn't just about a career - it's about connection. You'll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It's this blend of international reach and local expertise that makes us strong. Whether you're starting out or stepping up. You'll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it's about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let's do it. Together. The Role We're looking for a motivated Business Analyst to join our Change team. This is a hands on, delivery focused role combining business analysis with practical testing responsibilities to ensure changes are delivered safely into production. You'll own analysis activities end to end, carry out process analysis, manage workstreams from initial idea through to go live, and support hands on testing to ensure high quality delivery. The role also requires close attention to UK regulatory expectations, ideally within a UK retail banking environment. What You'll Do Gather, clarify, and prioritise business requirements with stakeholders to support clear and achievable delivery Lead discovery workshops and deep dive sessions to understand processes, issues, and desired outcomes Define functional and non functional requirements, including regulatory, security, and control considerations Challenge assumptions, resolve ambiguity, and support practical decision making Analyse current state processes and design target state solutions, contributing to Target Operating Models Collaborate closely with SMEs, technology teams, and vendors to ensure end to end traceability from requirements through delivery Support testing and UAT by defining scenarios, supporting defect triage, and contributing to delivery sign off Identify opportunities for process and ways of working improvements and recommend pragmatic changes Support business readiness activities including communications, training, post implementation support, and benefits tracking Communicate confidently with stakeholders at all levels to build strong relationships and support change What We're Looking For Proven experience delivering change within Financial Services (banking preferred), with a strong understanding of operating in a regulated environment Familiar with FCA and PRA expectations, including delivering work that is audit ready day to day Strong experience in UK retail banking products, particularly current accounts and deposits; exposure to debit cards and home lending is an advantage Excellent core Business Analysis skills, including running workshops, asking the right questions, and producing clear, usable documentation Comfortable producing standard BA artefacts such as BRDs/user stories, acceptance criteria, traceability, As Is / To Be process maps, impact assessments, and training materials Solid understanding of end to end delivery across waterfall and/or agile environments, from initiation through build, test, release, and early life support Confident working with technology teams across locations and time zones, staying engaged through build to resolve issues and clarify requirements Willing and able to be hands on with testing, including defining the approach, writing and executing SIT/UAT scripts, managing defects, and supporting business sign off Familiar with testing discipline in regulated environments, including test plans, evidence, traceability, and quality gates Comfortable using delivery and analysis tools such as Jira, Confluence, Azure DevOps, Visio/Lucidchart, Figma, Excel, and basic SQL where helpful Naturally analytical, pragmatic, and well organised, with a strong eye for quality and the ability to manage competing priorities Clear communicator and confident facilitator, able to influence outcomes, run effective workshops, and take ownership through to delivery Qualifications Degree in IT, Finance, Business or related field, or proven experience. UK Financial Services experience strongly preferred. Why Join Us? At Alpha Bank London, our values shape everything we do: Innovation - Contribute ideas to improve processes and efficiency. Collaboration - Work closely with a supportive team to achieve shared goals. Excellence - Deliver accurate, high quality work that makes a difference. Delivery - See the results of your efforts in real time operations. Empowerment - Take ownership of your tasks and build skills for your next career step.

A leading company in Intelligent Process Automation is seeking a Graduate Business Analyst to aid in delivering business strategies and process improvements. The role involves collaborating with clients on optimisation projects and utilizing innovative tools to facilitate sustainable change. Candidates should have a strong business acumen, effective stakeholder engagement skills, and a Computer Science background.

# GIS Analyst/Developer Job Introduction Skillset: Use of ESRI ArcGIS Software and FME to maintain business critical systems, as well as coding skills (i.e. experience with ArcPy, ArcGIS API for JS, Arcade) Job location: Xavier House Working hours: Weekdays or as required Contract: PermanentThis is an exciting opportunity to be involved in a project which will expose the candidate to a wide range of systems, software, skills, expertise and insight. The GIS Technician/Developer is a member of the GIS Team which sits within the BIM Team at SCS Railways. The candidate would be responsible for supporting one of the delivery units in SCS with their GIS requests, alongside developing cutting-edge GIS solutions for the wider project. This role would be ideal for a professional with GIS skills in the ESRI suite of software, who also has a good foundation in using ETL tools such as Safe FME for managing efficient workflows and automations. Role This role will provide opportunities for the successful candidate to use their experience and knowledge in a range of Geographic Information Systems (predominantly the ArcGIS suite and FME). It will require the successful candidate to use FME to develop and maintain applications for use by the wider project, to facilitate automation in specific tasks. Develop custom scripts and routines to automate geoprocessing tasks, spatial analysis, and data workflows. Manage, develop and deliver bespoke mobile solutions utilising GIS systems for efficient working practices across our sites. Database reconciliation; sorting, tidying and organising of GIS data. The ideal candidate would continuously strive to improve the database, proactively searching for new information that can be integrated into the data. Where errors are discovered - investigating and fixing the problem.The successful candidate will have exposure to the latest geospatial technologies being implemented in such a project (Mobile solutions, IoT, 3D/4D in GIS). Role Responsibility Key responsibilities Design and develop automated workflows using FME/Python/ModelBuilder to process data. Identifying and implementing the most appropriate and efficient geospatial workflows and processes. Use of Python (including ArcPy and ArcGIS Python API), ArcGIS API for JS, and Arcade. Develop and maintain digital permitting systems (business critical solutions, built upon ESRI Survey123). Produce creative and innovative GIS solutions using the latest set of tools available within the ESRI suite, and self-developed custom solutions to specific requests. Integration of 3D BIM models into GIS - data processing and visualization. Develop and maintain bespoke GIS interfaces and data to provide user access to complex datasets. Use flair and experience to bring new and exciting resolutions for data integration, analysis and visualization. Be continuously motivated to investigate when errors/problems are identified within the project GIS database. Manage data correctly and efficiently. Provide Ad Hoc assistance to colleagues (map production etc.). Metadata creation and management. The Ideal Candidate Bachelor's Degree or Master's Degree in GIS or related geospatial disciplines. Extensive experience of Esri's ArcGIS products: ArcGIS Enterprise, ArcGIS Online and ArcGIS Pro. Experience in geospatial data reconciliation & ETL automation (e.g. FME). Experience using Mobile Solutions such as Survey123 or Collector. Good understanding of CDEs and GIS-BIM integration processes. Familiarity with relational databases (SQL, PostgreSQL/PostGIS) and data manipulation scripts (Python, R, or FME) is highly advantageous. The HS2 project uses a bespoke coordinate system: HS2 Survey Grid, therefore a thorough understanding of projections and transformations is absolutely essential. Fluent in the use of standard Microsoft Office applications (Word, PowerPoint, Excel, etc.), email/internet, other IT applications. Excellent communication and relationship building skills are required for this role. About the CompanyThe role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed servicesThe Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance.We are an equal opportunity employer and value diversity at our company. we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientationSCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role SCS Railways (C) OpenStreetMap contributorsDirections to Salary Competitive with excellent benefits package Job Reference scsrail/TP/50438/4244 Contract Type Permanent Closing Date 16 August, 2026 Job Category Tunnels & Routeway Business Unit Completion & Transitions Location London, United Kingdom Posted on 24 July, 2026 Spread the word