50 jobs found

IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems, is required for a well-established IT Services Company based in the City of London. SALARY: £45,000 - £50,000 per annum DOE Benefits (see below) LOCATION: Hybrid. Working 4 days from the City of London office (Faringdon / Chancery Lane) (EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems. As the IT Service Desk Team Leader / Help Desk Dispatcher you will play a critical role in ensuring the efficient operation of our IT service desk by managing the flow of support tickets and coordinating the activities of the support team. This individual will focus on prompt and effective resolution of IT tickets, distributing them to engineers, to be completed on time and ensure updates are provided to clients. This is a crucial role within the IT Support Team, and you'll act as a central hub for incoming support requests and will be responsible for ensuring those requests are addressed efficiently and effectively. DUTIES Your key responsibilities as the IT Service Desk Team Leader / Help Desk Dispatcher will include: Ticket Management: Receive, prioritise, and dispatch incoming service tickets to appropriate IT support personnel based on the complexity and nature of issues Monitor ticket queues to ensure timely resolution of client issues and adherence to service level agreements (SLAs) Maintain accurate and detailed records of client interactions and update ticket status in the service management system Assign tickets to technicians based on skillsets, availability, and urgency of issues Coordinate and schedule engineer calls as required Communicate effectively with clients to gather necessary information to expedite ticket resolution Step in to take calls and provide immediate assistance when engineers are unavailable, ensuring that all client queries and issues are addressed promptly and efficiently Manage and coordinate incident handling according to established processes, ensuring swift resolution and maintaining high standards of service. This includes logging incidents, tracking progress, and ensuring timely communication with all involved parties Reporting and Metrics: Generate regular reports on ticket status, trends, and key performance indicators (KPIs) for management review Identify areas for process improvement and assist in implementing solutions to enhance service delivery Team Leadership: Act as an escalation point and provide guidance and coaching to junior staff Identify key issues and risks and promptly escalate them to senior management Performance reviews, absence management, 1-2-1s and coaching plans within your team CANDIDATE REQUIREMENTS Essential Bachelor's degree in computer science, (or a related field) OR equivalent work experience Proven experience in a similar dispatcher or helpdesk team leader role, preferably within an MSP Strong understanding of IT support processes and terminologies Exceptional organisational skills and attention to detail Excellent communication and interpersonal skills, with a strong customer service orientation Ability to build and maintain a culture of accountability and collaboration within the team Ability to multitask and prioritise effectively in a fast-paced environment Proficiency in using helpdesk ticketing systems (Fresh Service) Desirable Formal qualifications/training in management, leadership, coaching, mentoring Service Desk Institute or ITIL knowledge/certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression 21 days (increasing after 3 years of service) holiday, plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13805 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.

Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.

First Line Technical Support Engineer Location: Chertsey, Surrey Job Type: Full time Contract Type : Permanent Salary: £24,000 - £30,000 Basic (depending on experience) Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Azure, Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous• Great communication skills (in person and via telephone) - excellent written and spoken English is essential• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments• The successful candidate will be a punctual and thorough worker, with astute attention to detail• Any IT qualifications will be an advantage but not essential• Valid UK driving licence is essential Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch. The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm. You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey). However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package £24,000 - £30,000 Basic (depending on experience) Benefits • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Regular Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, etc. REF-

Job Title: IT Support Technician Location: Nottingham, Nottinghamshire Salary: £25,000 - £30,000 Benefits: 32 Days Holiday, Private Healthcare, Company Bonus, Private Pension Scheme We're working with a long-standing retail and logistics business based in Nottingham, looking to add an IT Support Technician to their growing internal IT team. You'll be hands-on across devices, infrastructure, cloud platforms and user support, supporting day-to-day operations and contributing to ongoing IT improvement work. Key Responsibilities: - Provide 1st and early 2nd Line support across hardware, software, network, and user issues- Support Windows environments (10/11) and Active Directory (user/admin tasks)- Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech- Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive)- Support user onboarding/offboarding, account permissions, password resets, device setup- Help with the roll-out of new hardware and software across multiple sites- Work closely with the wider IT team on tickets, escalations, and mini-projects Technical Environment Includes: - Windows 10/11, Microsoft 365, SharePoint, Teams- Active Directory, Group Policy, basic PowerShell- Networking fundamentals (TCP/IP, DNS, DHCP)- Printer management, AV software, remote support tools- ERP and reporting systems (training provided) This is a great role for someone looking to build their career in IT support within a stable, well-invested business. You'll be supported by experienced team members, with clear progression routes on offer into management or project based work. Key Words: IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk, Desktop Support, Microsoft 365, Windows 10/11, Active Directory, Networking, IT Jobs Nottingham, Internal IT Support, Junior Infrastructure Support

Fire and Security Engineer 38,000 - 45,000, London, Monday to Friday, Full-time, Permanent, 20 days holiday + 8 bank holidays + birthday off, Company vehicle, phone, PPE, and training provided The Role We are recruiting for an experienced Fire and Security Engineer to join a well-established and respected fire and security integration company. With NSI Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities will include: Servicing and maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring all work is carried out in compliance with Health & Safety and company policies Participating in team meetings and ongoing training sessions Supporting junior engineers or apprentices where required Requirements The successful candidate will have a minimum of 3 years' experience servicing Fire Alarms, CCTV, Access Control, and Intruder Alarm systems. A Level 3 FIA or equivalent qualification is essential. CSCS/ECS and IPAF certification, along with Gent Fire experience, are highly desirable. The role demands strong problem-solving skills, a professional approach to customer service, and a collaborative mindset. A full UK driving licence is essential. This role could suit someone who has worked as a Fire Alarm Engineer, Security Systems Engineer, or Fire & Security Technician. Company Information You will be joining a growing and forward-thinking business that designs, installs, and maintains premium fire and security solutions. With a strong client base and a commitment to investing in both its people and technology, the company values high standards, reliability, and innovation. Employees benefit from a supportive and team-oriented environment where development and progression are encouraged. Package 38,000 - 45,000 per annum Company vehicle and phone Full PPE and uniform provided 20 days holiday + 8 bank holidays + birthday off Company pension Company events Training and development opportunities Full-time, permanent position Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap

Your new company This multi-academy trust has grown significantly in the last couple of years, now consisting of 10 schools and, with further growth plans, it is important that the right staff are appointed to ensure the continued success and growth of the trust. With a split of primary and secondary schools and an excellent reputation, the school has an excellent presence across North East Manchester, known for the strong focus they put on improving the lives of their pupils and contributing to the wider community. The IT team is well established at the trust, with a long-standing Head of IT who has ambitious plans and with a team of dedicated and forward-thinking IT professionals, this is an exciting opportunity for an IT Manager to join the trust and be responsible for the Rochdale hub of schools. Your new role Reporting to the Head of IT, you will be responsible for managing the IT infrastructure across 1 secondary school and 3 primary schools based in East Manchester, working with your wider IT team. Based at the secondary school which is in Middleton, you will be fully responsible for delivering a high level of IT support to end users, therefore working closely with the leadership team and staff to ensure that teaching and learning is enhanced through the provision of an excellent IT service. This will involve working on projects to be delivered in your schools which could relate to upgrades, installations or the introduction of new technologies. Supporting with IT in schools can mean working with hardware, software or technologies bespoke to the education sector, and you will therefore continuously be exposed to new technologies, allowing you to develop your own skills and knowledge. Working with your wider IT team, you will be responsible for overseeing 2 IT Technicians who provide support in both the secondary school and the 3 primaries, and you will therefore work with them to ensure they are being developed and supported in their roles, completing regular reviews around performance and career development. What you'll need to succeed In order to be successful in securing this position, you must possess experience of leading in IT with experience in the education sector being beneficial. You will have experience working with hardware and software, delivering a high level of IT service in a face-to-face end user environment, and you will have a passion for providing IT support in the education sector. Experience of the education sector, as well as knowledge of systems and technologies in this sector would be advantageous, with Microsoft 365 knowledge being essential. You must have previous experience of either leading a team, or mentoring more junior IT professionals and will be a strong team player, with excellent communication and relationship-building skills. What you'll get in return In return, you will receive a competitive annual salary of between 35,000 and 45,000 dependent on experience, and you will join this growing trust where you will have the opportunity to further develop your own skills and therefore your career. You will also receive an attractive benefits package which includes a local government pension scheme, excellent holiday allowance and access to the trust's wider benefits, including an employee wellbeing scheme and assistance programme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role: IT Applications Engineer Location: Derby - Onsite (Moving to Hybrid) Salary: Up to £38,000 + Benefits Summary: An exciting opportunity has arisen for a driven Applications Engineer to join a thriving Application Support function within an innovative and collaborative company. This role will be instrumental in leading the application support team, ensuring the successful delivery of end-to-end projects, and liaising with clients to meet their needs. This role is ideal for a proactive individual who is both highly technical and client-focused, eager to bridge technical and client-facing aspects. The Company: Join a well-established, creative SaaS provider in the marketing industry, known for its supportive and collaborative culture. Recently acquired by a global business, they're expanding with exciting projects in the pipeline. You'll work closely with a team of app support analysts, developers, QAs, and project managers in a flexible, hybrid environment that values learning and growth. With dedicated training days, 25 days holiday + Summer Allowance + Bank Holidays, and clear paths for career progression, this is an ideal opportunity for technical professionals ready to make an impact. The Role: As the Applications Engineer, you will act as a senior technical authority for the function, representing the Application Support function, driving the delivery of projects, and serving as a liaison between internal teams and clients. While the team's junior support technicians are independently handling day-to-day tasks, you will be available to assist on complex tickets, provide technical direction, and deliver tailored product solutions to clients. You'll use your technical expertise in SQL and application support to improve templates, handle adjustments, and ensure that client needs are met with efficiency and professionalism. Your responsibilities will include: Acting as the senior technical authority of the Application Support function. Liaising with internal stakeholders and clients to understand project requirements and manage expectations. Handling escalated support requests, assisting junior technicians, and picking up tickets as necessary. Leading client showcases of products, delivering product demonstrations and adjusting templates as needed. Developing and documenting technical roadmaps, understanding deliverables, and ensuring adherence to project timelines. Using SQL to adjust templates and introduce enhancements. Working collaboratively with Project Managers and Developers to maintain seamless project handoffs and communicate changes. Skills & Experience Required: Proven experience in Application Support and Project Delivery. Strong technical skills, particularly in SQL for template adjustments and customisations. Excellent communication skills with the ability to translate technical jargon into clear language for clients. Ability to manage and support multiple projects, providing direction and technical expertise. Familiarity with end-to-end project lifecycle management and client relations. A driven personality with a proactive and adaptable approach to work. What's in it for you? Hybrid working arrangement (Kicking in once you're settled). 25 days holiday + bank holidays and additional summer leave Regular team events, including pizza and games nights Opportunities for paid training and career growth within the organisation Apply Now! If you're ready to join a dynamic team and take on a technical leadership role that offers ample growth and learning opportunities, we'd love to hear from you. Interviews are happening soon - submit your CV today to avoid missing out! Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

IT Technician Monday - Friday 37.5 hours per week £30,030 - £33,320 The Quadrant, Green Lane, Heywood This role is Monday to Friday, exact hours to be agreed but to be worked between 8am - 6pm. Stepping Stone Projects is an established and growing charity providing quality homes and services to help prevent homelessness and transform lives across the North West. Our support services are aimed at helping our customers develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. Whilst the role will be based at our head office in Heywood, the postholder will be required to visit our sites across Manchester and Lancashire to resolve any issues that cannot be dealt with remotely. The successful applicant will work within a small IT team to support any 1st to 3rd line incidents and service requests. There will be opportunities to be involved with projects working towards the ICT Strategy and Digital Transformation programme. You will have strong interpersonal skills liaising regularly with both colleagues and external suppliers to resolve any issues. We are looking for someone with excellent technical skills, organisation, administration and the ability to problem-solve. We would love to hear from you if you can support our charity by: Working as a key part of the IT Support team to be one of the first points of contact for all incidents and service requests Maintain and develop the ICT infrastructure including Servers and Networking New office/site network commissioning as part of continued growth at the charity Support IT management to improve the IT service by undertaking development and project work in line with ITIL framework principles Provide training to colleagues and coach junior members of the IT Support team This is a great opportunity for you to build on your existing skills whilst building you career by developing new ones as this is a wide-ranging role with many exciting opportunities. If you would like any further information on the role please contact recruitment@stepping-stone.org.uk If you believe that you can bring something special to this role, then apply now by sending your CV by   noon on Monday 29th July   to recruitment@stepping-stone.org.uk (though please note due to the fast-moving nature of the current job market we reserve the right to close the position earlier). We want you to be yourself at Stepping Stone Projects we value everything that makes you unique. We recognise and celebrate your difference and together we make Stepping Stone Projects a special and great place to work. We are a disability confident employer and we will provide reasonable support to disabled applicants throughout the recruitment process. If you need any support to allow you to make an application then please contact recruitment@stepping-stone.org.uk

Job Purpose : To provide first line technical support for Information Technology services to all users across all college sites.

IT Technician Location: Dover Salary: £25,000 per annum Working hours: 08:00 start, 17:00 finish and provide out of hours support as required by business needs RSFL are working with a with a well-known internationally recognised employer who are recruiting for IT Technician to join their organisation. Working within the IT department the purpose of this role is to support the delivery of all IT services, providing the initial ownership, assessment and resolution of all incidents and service requests, to enable the department to offer the best service possible to its customers. Essential Requirements Educated to GCSE level, grade 4 or above in Maths and English or equivalent? A minimum of 12 months + experience within an IT support environment? Be able to demonstrate technical IT competence across a variety of technologies to carry out the role effectively? Must be able to demonstrate a good awareness of customer service? Good working knowledge of Microsoft 365 suite and Windows Operating systems? An understanding of Active Directory/User Management? Demonstratable experience in the maintenance and repair of computer hardware.? Full UK driving license (desirable)? This opportunity is perfect for a junior technician looking for the next step in their career within IT. A full Job Specification is available up on application. Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on the RSFL website.

Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.

Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.

Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.

Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.

We are seeking a Civil / Structural Engineer to join our growing Maritime business. Jacobs has been a leading international multi-disciplinary consultancy firm, specialising in maritime design for over 140 years. We are a global leader in the engineering, planning and construction management of maritime structures, ports, harbours, and coastal schemes. We specialise in all aspects of maritime construction, including planning, design and construction supervision work and continue to be at the forefront of innovation by developing the solutions required for the safe, efficient, sustainable, and cost-effective operation of today's facilities. If you would like to be part of a world class international consultancy and want to learn from the best in the industry please get in touch. Primary Job Responsibilities As a Civil / Structural Maritime Engineer, you will: Work within one of our dynamic and innovative teams to actively develop and contribute to deliver safe and robust technical solutions Work on both domestic (UK based) and international projects for a large range of client who own, operate or construct marine facilities Communicate and liaise effectively with colleagues of all levels both in the UK and abroad Assist in the development of detailed design solutions of maritime structure and facilities such as jetties, breakwaters, ferry terminals, shipyards etc Carry out structural design and assessment calculations both by hand and using latest industry computer software packages. Checking calculations carried out by others Carry out site based structural inspections and surveys Prepare client deliverables such as design / feasibility reports, inspection reports and calculation packages Prepare contract documents, bills of quantities and specifications Adhere and contribute to business and quality management systems Assist Project Managers and Project Controllers to plan, manage and deliver projects using the latest BIM and other collaboration software and protocols Work closely with peers and mentors to plan and develop your career in order to achieve Chartered Engineer status if you have not already reached this status Provide technical and professional guidance, support and development of more junior engineers and technicians Chartered or Near Chartered Civil / Structural Engineer. Experience of design of maritime structures Broad experience in civil engineering design and construction Good all-round technical design expertise using British and international standards, and/or Eurocodes Good understanding of structural theory and strong analytical skills, with proven problem-solving ability Excellent verbal and written communication, and report writing skills Proven ability to work as part of a team, liaising directly with clients and other design team members Desired, but not essential Willingness to travel within the UK and abroad for short duration business trips and project assignments Previous experience of site supervision of construction work, ideally under NEC Experience supervising dive surveys and working with divers Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.

At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns, and locations to suit you and our business. About the opportunity: The fire engineer will be responsible for activities and deliverables related to life safety (evacuation of people in case of fire). This includes: The issue of the fire strategy documents per building, as scheduled in the fire life safety sequence, listed below The support to licensing - preparation and attendance to L4 meetings with the Regulator related to life safety The support to the design of the HPC different buildings/equipment/systems with regards to UK fire regulation and standards, notably when passing the main milestones of the project (as D2 milestones of the buildings) Collaborate with the engineers in charge of the firefighting systems and fire detection, and with civil and layout engineers To support contract activities related to the supply of life safety equipment To perform ALARP analyses To support and to contribute to the resolution of open points. For that, bring some support to take decisions on committees (NIAM, DSCC, TDC, DCC) To lead some modifications related to fire To answer to NNB requests Requirements: UK practice, and specifically to identify and advise on the differences with UK engineering and contracting practices. The health, safety, and environmental rules applicable in UK. The UK Statutory Requirements to avoid any non-conformity with French Statutory Requirements. The experience feedback of a UK project organisation. The UK supply chain: its capability and capacity to support the UK EPR programme. The knowledge of the UK fire rules as per: The Regulatory Reform (Fire Safety) Order 2005 BS9999 - Code of Practice for fire safety in the design, management and use of buildings. British Standards Institute. 2008. Language(s): Fluent English, French advantageous Here is what you will need Key competencies: The ability to innovate, think laterally and implement processes. Ability to influence and lead resources. Ability to engage multiple stakeholders with different objectives across multiple entities, disciplines, and national cultures Being honorable, trustworthy, fair, and honest - respecting confidentiality Proactively get results and make things happen. Ability to influence stakeholders both within and external. Engaging and influencing a team of professionals. Recognising, drawing out and utilising the skills of others. Share knowledge, experience, reward, and leadership. Create a working environment of safety, autonomy, and trust. Notes: Note1: This job description is not an exhaustive list of the responsibilities & activities that the job holder may be required to undertake Note2: Based on our Client office Monday to Friday - 40 hours per week Note3: Travel and Subsistence is not paid for this role Note4: Service Incentive - on completion of 12-month continuous service in post - there is a salary uplift of 5% paid Note5: Please provide travel plan to Bristol to undertake this role / salary expectation / current notice period on Cover Letter with this application GRADE: Engineer Level 3 - Engineer Level 5 Level 3: Engineering graduate or Master 2 technical manager having expert knowledge of his field, independent in his activity and able to co- ordinate the work of technicians or junior managers. Providing medium-sized work assemblies in a single discipline, while complying with deadlines and quality. Drafting competent technical reports. Providing technical support with a minimum of supervision. University degree or engineering diploma with more than 6 years' experience Level 4: Engineering graduate or Master 2 technical manager. Has recognised technical expertise in his field and is capable of making proposals in his field of activity. Carrying out small multi- disciplinary projects or medium- sized sets of single disciplinary works while complying with deadlines and quality. Takes full responsibility for drafting competent technical reports with a minimum of supervision and provides full technical support for work lots. Developing skills in management and briefing. University degree or engineering diploma with more than 10 years' experience Level 5 Engineering graduate or Master 2 technical manager. Highly qualified and with great experience, having indisputable recognition as regards their professional activity. Carrying out medium-sized multi- disciplinary projects or major assemblies of work in a single discipline while complying with deadlines and quality. Drafting competent technical reports. Managing and informing a team about working procedures. Resolving engineering and factory problems in a wide range of engineering disciplines. University degree or engineering diploma with at least 15 years' experience Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.

Salisbury Monday to Friday (40 hours 8.30am - 5.30pm) £18,600 Our client's business was started in the mid 90's by two true British entrepreneurs and has made a name for itself as one of the most advanced data companies in the UK. Our client offers a range of services including bespoke mailing and data cleansing. Our client is looking for an ambitious individual to join their team who has a passion and desire to build a career in IT working predominately with databases and CRM systems. This is an opportunity to learn their business from the ground up. If you have a keen interest in IT but don't necessarily have all the required experience, this is a great role for you! Full training is provided with a view to become a Migration Technician. The Migration Technician role Participate in business projects Take ownership of all tasks allocated to you and deliver to specification Work with the team to ensure that all on-going data transformation, de-duplication, extraction, and load functions once ready for deployment are documented in detailed data lineage models Work with the team to assist with implementations, maintenance, and support Within Salesforce.com be proficient at the following: - o Importing, updating, deleting, and exporting records o Setting up fields and objects o Creating user groups and rights administration o Provide support and documentation for internal and client use Secure and professional transmission of client files adhering to our stringent data polices Attending daily workflow meetings, advise on timescales, limitations, or constraints as appropriate on jobs Deal with internal and client calls for queries on an operational level as required The ideal candidate will have Strong interest in all things IT Energetic, proactive, and enthusiastic approach An undoubted eye for detail Excellent communication, writing and creative problem-solving skills Ability to perform in a demanding business environment Good knowledge of Excel / Outlook and Word Knowledge of SQL would be an advantage Client Focus - be able to anticipate and understand client expectations, meet the requirements, and manage expectations