Senior Engineer, Risk EngineeringApplylocations: Hong Kong: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR About Bullish Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology. Reports to: Director, Engineering Engineering Organization & Culture At Bullish, we are engineering the institutional standard for the digital asset industry. Our mission is to build a platform where security and compliance are the foundational core, requiring a commitment to technical excellence that goes beyond simply delivering code. We operate as a global engineering organization, setting a high bar in a demanding environment for those driven to do the best work of their careers alongside world-class peers.We value engineers who treat development as a craft and own the outcome from concept to deployment. You will be expected to navigate the unknown, bring structure to ambiguity, and help shape the frameworks and processes that drive our global teams forward. We refuse to compromise on quality and seek problem solvers who thrive on high-impact technical challenges. The Team: Risk Engineering The Risk Engineering team builds the high-performance computational backbone that safeguards our exchange operations. Bridging quantitative finance and systems engineering, we optimize the mission-critical risk calculations that evaluate margin requirements, stress scenarios, and portfolio exposures in real-time, ensuring every trade is backed by solid financial guardrails. Our technical domain spans low-latency JVM optimization, zero-allocation hot paths and complex financial modeling. What You'll Do High-Performance JVM Engineering: Develop and maintain high-quality, scalable, and performant JVM services and APIs, with an eye toward low-latency and efficient memory management. Technical Translation & Risk Modeling: Work closely with senior technical leadership to understand risk models and decompose complex business requirements into well-tested, robust implementations. Cross-Functional Collaboration: Collaborate with quantitative analysts and product teams to implement reliable solutions for financial products and risk models. Continuous Codebase Optimization: Actively optimize and refactor the existing codebase to enhance automated testing, performance, and maintainability. Engineering Excellence: Write clean, well-documented code, participate actively in code reviews, and champion agile best practices within the team. What You'll Bring Professional Experience: 5+ years of professional experience as a Java backend engineer. Mindset and Ownership: A strong sense of accountability and the agility to thrive and adapt in a dynamic startup environment. Language Proficiency: Advanced proficiency in Java, with a solid understanding of multi-threading, concurrency, and JVM performance tuning. Testing Methodologies: Strong hands-on experience with automated testing methodologies, including unit/integration testing, TDD, and exposure to simulation or stress testing. Software Design Fundamentals: Well-versed in Agile methodologies, design patterns, DRY principles, Clean Code, and microservices architecture. Technical Ecosystem: Proficient with modern DevOps and cloud tools, including Git, Docker, Kubernetes, and cloud platforms (GCP preferred). Financial Domain Awareness: Good foundational understanding of financial products, risk management concepts, or risk methodologies (e.g., SPAN, VaR). Analytical Aptitude: Strong mathematical, analytical, and problem-solving skills. Educational Foundation: Bachelor's degree in Computer Science, Engineering, or a related technical field. Nice To Haves Familiarity with event-sourced architectures, columnar databases, Kotlin, or low-latency libraries like Chronicle Queue. Interest or minor experience in mentoring junior peers and contributing to a collaborative engineering culture. Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
26/07/2026
Full time
Senior Engineer, Risk EngineeringApplylocations: Hong Kong: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR About Bullish Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology. Reports to: Director, Engineering Engineering Organization & Culture At Bullish, we are engineering the institutional standard for the digital asset industry. Our mission is to build a platform where security and compliance are the foundational core, requiring a commitment to technical excellence that goes beyond simply delivering code. We operate as a global engineering organization, setting a high bar in a demanding environment for those driven to do the best work of their careers alongside world-class peers.We value engineers who treat development as a craft and own the outcome from concept to deployment. You will be expected to navigate the unknown, bring structure to ambiguity, and help shape the frameworks and processes that drive our global teams forward. We refuse to compromise on quality and seek problem solvers who thrive on high-impact technical challenges. The Team: Risk Engineering The Risk Engineering team builds the high-performance computational backbone that safeguards our exchange operations. Bridging quantitative finance and systems engineering, we optimize the mission-critical risk calculations that evaluate margin requirements, stress scenarios, and portfolio exposures in real-time, ensuring every trade is backed by solid financial guardrails. Our technical domain spans low-latency JVM optimization, zero-allocation hot paths and complex financial modeling. What You'll Do High-Performance JVM Engineering: Develop and maintain high-quality, scalable, and performant JVM services and APIs, with an eye toward low-latency and efficient memory management. Technical Translation & Risk Modeling: Work closely with senior technical leadership to understand risk models and decompose complex business requirements into well-tested, robust implementations. Cross-Functional Collaboration: Collaborate with quantitative analysts and product teams to implement reliable solutions for financial products and risk models. Continuous Codebase Optimization: Actively optimize and refactor the existing codebase to enhance automated testing, performance, and maintainability. Engineering Excellence: Write clean, well-documented code, participate actively in code reviews, and champion agile best practices within the team. What You'll Bring Professional Experience: 5+ years of professional experience as a Java backend engineer. Mindset and Ownership: A strong sense of accountability and the agility to thrive and adapt in a dynamic startup environment. Language Proficiency: Advanced proficiency in Java, with a solid understanding of multi-threading, concurrency, and JVM performance tuning. Testing Methodologies: Strong hands-on experience with automated testing methodologies, including unit/integration testing, TDD, and exposure to simulation or stress testing. Software Design Fundamentals: Well-versed in Agile methodologies, design patterns, DRY principles, Clean Code, and microservices architecture. Technical Ecosystem: Proficient with modern DevOps and cloud tools, including Git, Docker, Kubernetes, and cloud platforms (GCP preferred). Financial Domain Awareness: Good foundational understanding of financial products, risk management concepts, or risk methodologies (e.g., SPAN, VaR). Analytical Aptitude: Strong mathematical, analytical, and problem-solving skills. Educational Foundation: Bachelor's degree in Computer Science, Engineering, or a related technical field. Nice To Haves Familiarity with event-sourced architectures, columnar databases, Kotlin, or low-latency libraries like Chronicle Queue. Interest or minor experience in mentoring junior peers and contributing to a collaborative engineering culture. Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
Job Description Data Engineer Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. You'll join a collaborative culture that values diverse thinking, continuous learning, and opportunities for career growth within a global network of experts. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (e.g., Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands-on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large-scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large-scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client-facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low-latency systems. Locations Newcastle Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
26/07/2026
Full time
Job Description Data Engineer Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. You'll join a collaborative culture that values diverse thinking, continuous learning, and opportunities for career growth within a global network of experts. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (e.g., Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands-on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large-scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large-scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client-facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low-latency systems. Locations Newcastle Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low latency systems.
25/07/2026
Full time
Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low latency systems.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education Bachelor's degree/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education Bachelor's degree/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Responsibilities Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice and appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education Bachelor's degree/University degree, Master's degree preferred What we'll provide you 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Responsibilities Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice and appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education Bachelor's degree/University degree, Master's degree preferred What we'll provide you 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
25/07/2026
Full time
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Prime Brokerage Technology provides solutions that underpin the operations of our clients and traders that provide the foundation of our Prime Finance business. This is an area of great opportunity and is a major growth target for Citi - with technology providing the key to unlock this potential. Responsibilities Ownership and delivery on components (Java/Kotlin) within the Core Prime Brokerage platform. Hands on Development. Actively contribute to an agile development, applying and improving skills in Continuous Integration and Continuous Deployment (CI/CD) practices. Implement and maintain developer led automated testing solutions. Participate in the ongoing refinement of SDLC, agile and DevOps processes. Participate in design, planning and estimation discussions within the team. Perform detailed analysis of assigned work, breaking work into individual technical tasks. Collaborate with business analysts and stakeholders to clarify and refine requirements. Create and maintain project and technical documentation. Assist in identifying potential risks or issues within assigned tasks and communicate them to the team lead. Assist in production support by working closely with operations and business teams. Participate in support rotations to diagnose and resolve escalated issues. Contribute to documentation and post mortem reviews. Implement software enhancements to resolve root causes and improve reliability, performance and scalability. Collaborate as part of a global team on deliveries and engage in peer reviews such as code reviews / pull requests. Coach and mentor junior analysts and grads. Technical Experience Java & Test Driven Development are essential. Experience in any number of additional technologies (listed below) is advantageous: Kotlin Cloud Technologies (Kubernetes, Open Shift) Messaging Technologies (Kafka, Solace, TIBCO) Database / Data Store / Data Query Technologies (SQL Server, S3) Observability Technologies (OpenTelemetry, Elastic Stack / ELK, Grafana) Qualifications Proven experience in an App Dev role. Demonstrated execution capabilities. Education Bachelor's/University degree or equivalent experience in a similar role This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our About Us Culture, Values & Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
24/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Prime Brokerage Technology provides solutions that underpin the operations of our clients and traders that provide the foundation of our Prime Finance business. This is an area of great opportunity and is a major growth target for Citi - with technology providing the key to unlock this potential. Responsibilities Ownership and delivery on components (Java/Kotlin) within the Core Prime Brokerage platform. Hands on Development. Actively contribute to an agile development, applying and improving skills in Continuous Integration and Continuous Deployment (CI/CD) practices. Implement and maintain developer led automated testing solutions. Participate in the ongoing refinement of SDLC, agile and DevOps processes. Participate in design, planning and estimation discussions within the team. Perform detailed analysis of assigned work, breaking work into individual technical tasks. Collaborate with business analysts and stakeholders to clarify and refine requirements. Create and maintain project and technical documentation. Assist in identifying potential risks or issues within assigned tasks and communicate them to the team lead. Assist in production support by working closely with operations and business teams. Participate in support rotations to diagnose and resolve escalated issues. Contribute to documentation and post mortem reviews. Implement software enhancements to resolve root causes and improve reliability, performance and scalability. Collaborate as part of a global team on deliveries and engage in peer reviews such as code reviews / pull requests. Coach and mentor junior analysts and grads. Technical Experience Java & Test Driven Development are essential. Experience in any number of additional technologies (listed below) is advantageous: Kotlin Cloud Technologies (Kubernetes, Open Shift) Messaging Technologies (Kafka, Solace, TIBCO) Database / Data Store / Data Query Technologies (SQL Server, S3) Observability Technologies (OpenTelemetry, Elastic Stack / ELK, Grafana) Qualifications Proven experience in an App Dev role. Demonstrated execution capabilities. Education Bachelor's/University degree or equivalent experience in a similar role This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our About Us Culture, Values & Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
APPIT Software Solutions is hiring a Senior Business Analyst (Fintech & Compliance) in London, UK. Lead business analysis for APPIT Software's European operations, translating complex regulatory and enterprise requirements into technology solutions for fintech and compliance-driven products. Responsibilities Lead requirements analysis for complex enterprise projects involving regulatory compliance and data governance Facilitate stakeholder workshops and design thinking sessions to uncover latent business needs Create comprehensive business cases, cost-benefit analyses, and ROI models for strategic initiatives Define KPIs and measurement frameworks to track the business impact of delivered solutions Mentor junior business analysts and establish BA best practices and documentation standards Partner with product and engineering leadership to shape the European product roadmap Requirements 6+ years of business analysis experience with at least 2 years in fintech, banking, or regulated industries Strong understanding of GDPR, PSD2, and European regulatory frameworks relevant to software products Advanced data analysis skills with SQL, Python, or R for quantitative business analysis Experience leading business analysis on large-scale transformation or platform migration projects Proven ability to influence senior stakeholders and present business cases to executive leadership Bachelor's degree in Business, Finance, Computer Science, or a related discipline Nice to Have CBAP certification or MBA Experience with Open Banking APIs and payment processing systems Fluency in a second European language About APPIT Software Solutions APPIT Software Solutions is a leading technology company building AI-powered enterprise products. Join 150+ professionals working on cutting-edge solutions in AI/ML, cloud computing, and digital transformation. We offer competitive salaries, flexible work arrangements, and opportunities for career growth across our global offices.
23/07/2026
Full time
APPIT Software Solutions is hiring a Senior Business Analyst (Fintech & Compliance) in London, UK. Lead business analysis for APPIT Software's European operations, translating complex regulatory and enterprise requirements into technology solutions for fintech and compliance-driven products. Responsibilities Lead requirements analysis for complex enterprise projects involving regulatory compliance and data governance Facilitate stakeholder workshops and design thinking sessions to uncover latent business needs Create comprehensive business cases, cost-benefit analyses, and ROI models for strategic initiatives Define KPIs and measurement frameworks to track the business impact of delivered solutions Mentor junior business analysts and establish BA best practices and documentation standards Partner with product and engineering leadership to shape the European product roadmap Requirements 6+ years of business analysis experience with at least 2 years in fintech, banking, or regulated industries Strong understanding of GDPR, PSD2, and European regulatory frameworks relevant to software products Advanced data analysis skills with SQL, Python, or R for quantitative business analysis Experience leading business analysis on large-scale transformation or platform migration projects Proven ability to influence senior stakeholders and present business cases to executive leadership Bachelor's degree in Business, Finance, Computer Science, or a related discipline Nice to Have CBAP certification or MBA Experience with Open Banking APIs and payment processing systems Fluency in a second European language About APPIT Software Solutions APPIT Software Solutions is a leading technology company building AI-powered enterprise products. Join 150+ professionals working on cutting-edge solutions in AI/ML, cloud computing, and digital transformation. We offer competitive salaries, flexible work arrangements, and opportunities for career growth across our global offices.
APPIT Software Solutions is hiring a Senior Business Analyst (Fintech & Compliance) in London, UK. Lead business analysis for APPIT Software's European operations, translating complex regulatory and enterprise requirements into technology solutions for fintech and compliance-driven products. Responsibilities Lead requirements analysis for complex enterprise projects involving regulatory compliance and data governance Facilitate stakeholder workshops and design thinking sessions to uncover latent business needs Create comprehensive business cases, cost-benefit analyses, and ROI models for strategic initiatives Define KPIs and measurement frameworks to track the business impact of delivered solutions Mentor junior business analysts and establish BA best practices and documentation standards Partner with product and engineering leadership to shape the European product roadmap Requirements 6+ years of business analysis experience with at least 2 years in fintech, banking, or regulated industries Strong understanding of GDPR, PSD2, and European regulatory frameworks relevant to software products Advanced data analysis skills with SQL, Python, or R for quantitative business analysis Experience leading business analysis on large-scale transformation or platform migration projects Proven ability to influence senior stakeholders and present business cases to executive leadership Bachelor's degree in Business, Finance, Computer Science, or a related discipline Nice to Have CBAP certification or MBA Experience with Open Banking APIs and payment processing systems Fluency in a second European language About APPIT Software Solutions APPIT Software Solutions is a leading technology company building AI-powered enterprise products. Join 150+ professionals working on cutting-edge solutions in AI/ML, cloud computing, and digital transformation. We offer competitive salaries, flexible work arrangements, and opportunities for career growth across our global offices.
23/07/2026
Full time
APPIT Software Solutions is hiring a Senior Business Analyst (Fintech & Compliance) in London, UK. Lead business analysis for APPIT Software's European operations, translating complex regulatory and enterprise requirements into technology solutions for fintech and compliance-driven products. Responsibilities Lead requirements analysis for complex enterprise projects involving regulatory compliance and data governance Facilitate stakeholder workshops and design thinking sessions to uncover latent business needs Create comprehensive business cases, cost-benefit analyses, and ROI models for strategic initiatives Define KPIs and measurement frameworks to track the business impact of delivered solutions Mentor junior business analysts and establish BA best practices and documentation standards Partner with product and engineering leadership to shape the European product roadmap Requirements 6+ years of business analysis experience with at least 2 years in fintech, banking, or regulated industries Strong understanding of GDPR, PSD2, and European regulatory frameworks relevant to software products Advanced data analysis skills with SQL, Python, or R for quantitative business analysis Experience leading business analysis on large-scale transformation or platform migration projects Proven ability to influence senior stakeholders and present business cases to executive leadership Bachelor's degree in Business, Finance, Computer Science, or a related discipline Nice to Have CBAP certification or MBA Experience with Open Banking APIs and payment processing systems Fluency in a second European language About APPIT Software Solutions APPIT Software Solutions is a leading technology company building AI-powered enterprise products. Join 150+ professionals working on cutting-edge solutions in AI/ML, cloud computing, and digital transformation. We offer competitive salaries, flexible work arrangements, and opportunities for career growth across our global offices.
Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low latency systems.
23/07/2026
Full time
Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low latency systems.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Responsibilities Lead proactive monitoring and incident response across a portfolio of more than 30 Funds applications, ensuring continuous system availability within a 24x7 follow-the-sun operating model. Coordinate with technology teams across multiple disciplines to identify root causes, define system enhancements, and deliver well tested, effective solutions that minimise recurrence. Define scope and objectives for complex application improvements by evaluating business processes, system behaviour, and operational standards, then translate findings into clearly documented requirements. Collaborate with Product Owners, Business Analysts, and Systems Analysts to assess downstream impacts and establish support requirements for new and evolving capabilities. Identify risks, vulnerabilities, and security gaps within supported applications, communicate potential impact to stakeholders, and recommend practical mitigation options. Mentor and coach junior analysts, allocate work across the team, and build team capability to maintain high service standards under pressure. Influence technical and operational decisions by providing structured analysis, clear recommendations, and expert counsel to management and cross functional partners. Required qualifications & skills Experience in application support or a closely related technology operations discipline. Working knowledge of Oracle and MS SQL, including the ability to write and execute ad hoc queries to investigate issues and support analysis. Working knowledge of UNIX or Linux and Windows environments, including core system navigation and administration functions. Ability to use real time monitoring platforms such as ITRS Geneos or AppDynamics to proactively detect and respond to system events. Experience using job scheduling tools such as AutoSys to manage and oversee automated workloads. Experience logging, tracking, and reporting issues using tools such as JIRA or equivalent ticket management systems. Strong analytical skills and attention to detail, with the ability to remain effective under pressure and time constraints. Clear and confident communication skills, with the ability to convey technical findings to both technical and non-technical audiences. Bachelor's degree or equivalent in a relevant field. Beneficial skills & qualifications Experience with messaging technologies such as TIBCO, SWIFT, MQ, or Kafka in a financial services or enterprise application environment. Programming or scripting skills in any language, used to automate tasks, analyse data, or streamline operational processes. Familiarity with problem management tools and methodologies for tracking and resolving recurring operational issues. Basic understanding of financial markets and products, providing context for the business impact of system events. Master's degree in a technology or business related discipline. What we'll provide you 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance ProgramPension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
23/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Responsibilities Lead proactive monitoring and incident response across a portfolio of more than 30 Funds applications, ensuring continuous system availability within a 24x7 follow-the-sun operating model. Coordinate with technology teams across multiple disciplines to identify root causes, define system enhancements, and deliver well tested, effective solutions that minimise recurrence. Define scope and objectives for complex application improvements by evaluating business processes, system behaviour, and operational standards, then translate findings into clearly documented requirements. Collaborate with Product Owners, Business Analysts, and Systems Analysts to assess downstream impacts and establish support requirements for new and evolving capabilities. Identify risks, vulnerabilities, and security gaps within supported applications, communicate potential impact to stakeholders, and recommend practical mitigation options. Mentor and coach junior analysts, allocate work across the team, and build team capability to maintain high service standards under pressure. Influence technical and operational decisions by providing structured analysis, clear recommendations, and expert counsel to management and cross functional partners. Required qualifications & skills Experience in application support or a closely related technology operations discipline. Working knowledge of Oracle and MS SQL, including the ability to write and execute ad hoc queries to investigate issues and support analysis. Working knowledge of UNIX or Linux and Windows environments, including core system navigation and administration functions. Ability to use real time monitoring platforms such as ITRS Geneos or AppDynamics to proactively detect and respond to system events. Experience using job scheduling tools such as AutoSys to manage and oversee automated workloads. Experience logging, tracking, and reporting issues using tools such as JIRA or equivalent ticket management systems. Strong analytical skills and attention to detail, with the ability to remain effective under pressure and time constraints. Clear and confident communication skills, with the ability to convey technical findings to both technical and non-technical audiences. Bachelor's degree or equivalent in a relevant field. Beneficial skills & qualifications Experience with messaging technologies such as TIBCO, SWIFT, MQ, or Kafka in a financial services or enterprise application environment. Programming or scripting skills in any language, used to automate tasks, analyse data, or streamline operational processes. Familiarity with problem management tools and methodologies for tracking and resolving recurring operational issues. Basic understanding of financial markets and products, providing context for the business impact of system events. Master's degree in a technology or business related discipline. What we'll provide you 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance ProgramPension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Citi is looking for a Digital Assets Production Support & SRE Lead to own the reliability and operational integrity of business critical digital asset platforms, including blockchain connected systems, digital wallets, and high throughput transaction processing infrastructure. In this role, you will serve as a technical authority - bridging engineering, operations, and business teams to resolve complex platform challenges and drive measurable improvements in system stability. You will directly shape how Citi's digital asset capabilities perform at scale, influencing both the day to day resilience of the platform and its long term engineering direction. Responsibilities Lead production support and site reliability engineering for mission critical digital asset platforms, ensuring system availability, performance, and continuity across blockchain connected environments and transaction processing systems. Own end to end incident management - from detection through resolution and post incident review - using observability tools such as Splunk, Grafana, Prometheus, ELK, and OTEL to minimise business impact and reduce recurrence. Identify and define system enhancements by analysing existing platform logic, diagnosing root causes of failures, and delivering targeted, scalable solutions that improve operational outcomes. Partner with product owners, business analysts, and engineering teams across multiple technology areas to document system impacts, surface support requirements, and align on delivery priorities. Evaluate risk exposures, security vulnerabilities, and platform gaps - communicating findings clearly to technical and business stakeholders and proposing actionable mitigation strategies. Develop and maintain automation scripts and tooling using Python, Java, or equivalent languages to reduce manual intervention, accelerate incident resolution, and improve platform observability. Act as a technical mentor to junior engineers, guiding workload allocation, sharing expertise, and raising the overall engineering standard of the support function. Required Qualifications & Skills Relevant hands on experience in production support, SRE, or platform engineering, with a track record of supporting high availability, mission critical systems at scale. Deep expertise in incident management and systems level troubleshooting, including proficiency in Linux diagnostics and real time or distributed system debugging. Practical experience with monitoring and observability platforms, including at least one of Splunk, Grafana, ELK, Prometheus, OTEL, or GCO, applied to production environments. Scripting and automation capability in Python, Java, or a comparable language, with demonstrable examples of reducing operational toil or accelerating incident response. Strong SQL skills used for data investigation, platform diagnostics, and incident analysis across complex datasets. Demonstrated ability to lead requirement gathering and system scoping efforts across multiple concurrent large scale technology programmes. Clear, confident communicator across technical and business audiences, with the ability to translate complex platform issues into business impact and actionable recommendations. Beneficial Skills & Qualifications Background in markets technology or electronic trading platforms, where low latency, high availability engineering is a core operational standard. Experience supporting payments platforms or FinTech exchanges, with exposure to transaction processing, settlement flows, or real time financial data pipelines. Prior experience operating within SRE or platform engineering functions at scale, including ownership of SLOs, error budgets, or reliability frameworks. Familiarity with blockchain-connected infrastructure, digital wallet systems, or distributed ledger technologies within a regulated financial environment. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
22/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Citi is looking for a Digital Assets Production Support & SRE Lead to own the reliability and operational integrity of business critical digital asset platforms, including blockchain connected systems, digital wallets, and high throughput transaction processing infrastructure. In this role, you will serve as a technical authority - bridging engineering, operations, and business teams to resolve complex platform challenges and drive measurable improvements in system stability. You will directly shape how Citi's digital asset capabilities perform at scale, influencing both the day to day resilience of the platform and its long term engineering direction. Responsibilities Lead production support and site reliability engineering for mission critical digital asset platforms, ensuring system availability, performance, and continuity across blockchain connected environments and transaction processing systems. Own end to end incident management - from detection through resolution and post incident review - using observability tools such as Splunk, Grafana, Prometheus, ELK, and OTEL to minimise business impact and reduce recurrence. Identify and define system enhancements by analysing existing platform logic, diagnosing root causes of failures, and delivering targeted, scalable solutions that improve operational outcomes. Partner with product owners, business analysts, and engineering teams across multiple technology areas to document system impacts, surface support requirements, and align on delivery priorities. Evaluate risk exposures, security vulnerabilities, and platform gaps - communicating findings clearly to technical and business stakeholders and proposing actionable mitigation strategies. Develop and maintain automation scripts and tooling using Python, Java, or equivalent languages to reduce manual intervention, accelerate incident resolution, and improve platform observability. Act as a technical mentor to junior engineers, guiding workload allocation, sharing expertise, and raising the overall engineering standard of the support function. Required Qualifications & Skills Relevant hands on experience in production support, SRE, or platform engineering, with a track record of supporting high availability, mission critical systems at scale. Deep expertise in incident management and systems level troubleshooting, including proficiency in Linux diagnostics and real time or distributed system debugging. Practical experience with monitoring and observability platforms, including at least one of Splunk, Grafana, ELK, Prometheus, OTEL, or GCO, applied to production environments. Scripting and automation capability in Python, Java, or a comparable language, with demonstrable examples of reducing operational toil or accelerating incident response. Strong SQL skills used for data investigation, platform diagnostics, and incident analysis across complex datasets. Demonstrated ability to lead requirement gathering and system scoping efforts across multiple concurrent large scale technology programmes. Clear, confident communicator across technical and business audiences, with the ability to translate complex platform issues into business impact and actionable recommendations. Beneficial Skills & Qualifications Background in markets technology or electronic trading platforms, where low latency, high availability engineering is a core operational standard. Experience supporting payments platforms or FinTech exchanges, with exposure to transaction processing, settlement flows, or real time financial data pipelines. Prior experience operating within SRE or platform engineering functions at scale, including ownership of SLOs, error budgets, or reliability frameworks. Familiarity with blockchain-connected infrastructure, digital wallet systems, or distributed ledger technologies within a regulated financial environment. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Senior Java Engineer (Equinox) - Equity Derivatives Tech - VP Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Department Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. About the team Citizens Investment Strategies (CIS) Engineering group comprises four teams. Equinox team is responsible for development, maintenance and support of a data platform for the CIS business. Role overview The role of a Senior Software Engineer for Equinox requires a combination of strong technical and leadership skills. You will work together with business stakeholders from Trading and Benchmark Administration Team (BAT), and with other members of the Equity Derivatives Tech development team to provide solutions that improve efficiency, decrease operational risk, and enable the business to expand and automate their current processes. What you will be involved in Defining the technical architecture for Equinox, data and process flows from upstream and to downstream systems. Liaising with the business stakeholders and business analysts to define new projects, ensure completeness of requirements and agree priorities. Designing new functionality. Owning iterative delivery of new features to the business. Ensuring ongoing system robustness and stability. Playing an active role in team's response to production issues. Coaching and mentoring more junior team members to improve the standard of work. What you will bring This role is for someone who enjoys solving engineering challenges, has experience in building robust and high quality solutions, has excellent communication skills and can manage multiple priorities simultaneously. You will be a highly motivated self starter who is comfortable taking on new challenges and picking up and learning new technologies. Hands on professional software development experience at a senior level. Proven experience of defining technical architectures and leading complex projects through to delivery. Proficiency in object oriented and functional programming. Rigorous application of clean code and TDD principles. Demonstrated leadership skills and ability to lead by example. Proactive approach to identifying issues that affect productivity of the team, finding and implementing appropriate solutions, inspiring the team to adapt and grow. Ability to work independently in a fast paced and rapidly changing environment. What technical skills you will require Proficiency in Java. Expertise in component integration via REST APIs and message queues, such as Kafka. Thorough understanding of multi threaded programming. Experience in developing concurrent applications with asynchronous task processing based on actor model (Akka Actors) and streaming (Akka Streams). Working knowledge of NoSQL databases, such as Couchbase. Ability to create and maintain project builds (Gradle) and CI/CD pipelines (Jenkins, Tekton). Experience of building and deploying containerised applications (for instance, using OpenShift). Education Bachelor's degree in computer science or engineering field involving software programming or systems engineering, or experience performing a similar role. This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
21/07/2026
Full time
Senior Java Engineer (Equinox) - Equity Derivatives Tech - VP Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Department Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. About the team Citizens Investment Strategies (CIS) Engineering group comprises four teams. Equinox team is responsible for development, maintenance and support of a data platform for the CIS business. Role overview The role of a Senior Software Engineer for Equinox requires a combination of strong technical and leadership skills. You will work together with business stakeholders from Trading and Benchmark Administration Team (BAT), and with other members of the Equity Derivatives Tech development team to provide solutions that improve efficiency, decrease operational risk, and enable the business to expand and automate their current processes. What you will be involved in Defining the technical architecture for Equinox, data and process flows from upstream and to downstream systems. Liaising with the business stakeholders and business analysts to define new projects, ensure completeness of requirements and agree priorities. Designing new functionality. Owning iterative delivery of new features to the business. Ensuring ongoing system robustness and stability. Playing an active role in team's response to production issues. Coaching and mentoring more junior team members to improve the standard of work. What you will bring This role is for someone who enjoys solving engineering challenges, has experience in building robust and high quality solutions, has excellent communication skills and can manage multiple priorities simultaneously. You will be a highly motivated self starter who is comfortable taking on new challenges and picking up and learning new technologies. Hands on professional software development experience at a senior level. Proven experience of defining technical architectures and leading complex projects through to delivery. Proficiency in object oriented and functional programming. Rigorous application of clean code and TDD principles. Demonstrated leadership skills and ability to lead by example. Proactive approach to identifying issues that affect productivity of the team, finding and implementing appropriate solutions, inspiring the team to adapt and grow. Ability to work independently in a fast paced and rapidly changing environment. What technical skills you will require Proficiency in Java. Expertise in component integration via REST APIs and message queues, such as Kafka. Thorough understanding of multi threaded programming. Experience in developing concurrent applications with asynchronous task processing based on actor model (Akka Actors) and streaming (Akka Streams). Working knowledge of NoSQL databases, such as Couchbase. Ability to create and maintain project builds (Gradle) and CI/CD pipelines (Jenkins, Tekton). Experience of building and deploying containerised applications (for instance, using OpenShift). Education Bachelor's degree in computer science or engineering field involving software programming or systems engineering, or experience performing a similar role. This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Join the ServisBOT Team If you must spend 40 hours a week working, you want to make sure you're working with pretty fantastic people doing some pretty amazing things. That's why at ServisBOT we seek team players that are self starters, uncompromisingly resourceful, and extraordinarily passionate about technology. If this sounds like you, we should meet. AI Solutions Business Analyst Location: Manchester, England (Hybrid - 3 days per week in office) with occasional workshops and in person meetings Salary: Competitive, based on experience Type: This is a full time, permanent contract on the customer success team If interested, send a cover letter and CV to: About the role We're looking for a practical, customer focused and AI curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You'll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You'll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear, structured requirements that can be delivered as effective AI powered agents, workflows, integrations, knowledge sources and customer experiences. You do not need to be a machine learning engineer or a software developer. However, you do need to demonstrate comfort working with AI tools, understanding how AI agents behave, thinking critically about risk and quality, and helping customers move from vague ideas to practical, testable solutions. This role is ideal for someone who has experience in business analysis, solution design, implementation, digital transformation, customer operations or SaaS delivery, and who wants to apply those skills in the fast growing area of AI agents. What you'll do You'll work as part of a team to: Lead discovery sessions with customers to understand business goals, operational workflows, customer journeys and pain points. Translate customer problems into clear AI agent use cases, requirements, workflows and acceptance criteria. Identify where AI agents can improve speed, consistency, customer experience, operational efficiency or employee productivity. Map current state and future state processes, highlighting where automation, AI assistance or human handoff should occur. Define agent behaviours, conversation flows, business rules, escalation paths, knowledge requirements and success measures. Work with Junior AI Agent Builders, implementation colleagues and technical teams to ensure requirements are understood and delivered correctly. Help design prompts, knowledge structures, test scenarios and evaluation criteria for AI agents. Support customer workshops, demos, playback sessions and feedback reviews. Challenge vague or unrealistic requirements and help customers focus on practical, valuable outcomes. Collaborate with Product and Engineering to identify gaps, product opportunities, technical constraints and reusable patterns. Review agent outputs for accuracy, usefulness, tone, compliance, consistency and customer experience. Support UAT, testing and launch readiness by making sure agent behaviour matches agreed requirements. Create clear documentation, including process maps, user stories, requirements, decision logs, test scenarios and customer facing summaries. Help define what success looks like for each AI agent, including operational KPIs, customer experience measures and quality indicators. Keep up to date with practical developments in AI agents, LLMs, workflow automation, prompt design and AI governance. What makes this role different from a traditional BA role A traditional BA might document what a customer asks for. In this role, you'll need to help customers work out what they actually need. You'll need to understand when an AI agent is the right solution, when a process needs to change first, when automation could create risk, and when a human in the loop approach is more appropriate. You'll be expected to think about: How an AI agent should behave in real customer scenarios. What information the agent needs to answer accurately. What the agent should not do. When the agent should escalate to a human. How to test whether the agent is performing well. How to design workflows that are useful, safe and maintainable. How to turn customer ambition into something deliverable. This role requires strong BA fundamentals, but also curiosity, judgement and practical understanding of how AI can be applied in real business environments. What we're looking for We're looking for someone with solid experience in business analysis, solution delivery or customer facing technology projects. You should be: Experienced in gathering, analysing and documenting business requirements. Confident running customer workshops and asking structured, thoughtful questions. Good at breaking down complex or messy processes into clear workflows. Able to distinguish between business needs, user needs, technical constraints and product gaps. Comfortable working with technical and non technical stakeholders. Strong at writing clear documentation, user stories, acceptance criteria and process maps. Curious about AI, automation and how businesses can use agents to improve customer and operational outcomes. Practical and outcome focused, with good judgement about what will actually work. Comfortable challenging assumptions and helping customers prioritise. Able to work closely with delivery, product and engineering teams. Strong at spotting ambiguity, risk, edge cases and gaps in requirements. Interested in customer experience, service design, digital transformation and operational improvement. Comfortable testing AI agent behaviour and reviewing outputs critically. Organised, reliable and able to manage multiple customer or project workstreams. Useful skills or experience You do not need all of these, but any of the following would be helpful: Experience as a Business Analyst, Product Analyst, Implementation Consultant, Solution Consultant or Digital Transformation Analyst. Experience in SaaS, customer service technology, contact centres, workflow automation or enterprise software. Exposure to AI tools such as ChatGPT, Claude, Gemini, Copilot or other AI platforms. Experience with conversational AI, chatbots, virtual agents or customer service automation. Experience creating process maps, user stories, acceptance criteria, test plans or solution documentation. Understanding of APIs, integrations, webhooks, CRM systems, ticketing systems or automation platforms. Experience working with Product and Engineering teams in an agile delivery environment. Experience supporting UAT, customer testing, implementation or go live readiness. Familiarity with knowledge bases, FAQs, help centres, content design or service design. Awareness of AI risks such as hallucination, bias, unsafe responses, poor escalation design or unreliable knowledge sources. You do not need to be: A machine learning engineer. A data scientist. A software developer. An AI researcher. A prompt engineering expert. A traditional BA who only writes requirements and avoids solution thinking. We're more interested in your ability to understand business problems, structure complexity, communicate clearly, work with customers, and help deliver practical AI agent solutions that create real value. What success looks like In your first few months, you'll be able to: Understand how ServisBOT designs, builds and delivers AI agent solutions. Lead customer discovery sessions with support from senior team members. Produce clear workflow maps, requirements, agent behaviour definitions and acceptance criteria. Work with implementation colleagues to turn requirements into agent configurations, prompts, knowledge structures and test scenarios. Identify gaps, risks, edge cases and dependencies early. Support demos, playbacks and customer feedback sessions. Help customers understand what AI agents can and cannot realistically do. Contribute to better internal delivery patterns, reusable templates and best practices. Over time, you'll grow into someone who can take a customer problem from early discovery through to a clear AI solution design, working with the team to deliver agents that are useful, reliable, measurable and aligned to customer outcomes. Why join us? This is a chance to apply strong business analysis and solution design skills to one of the fastest growing areas of technology: practical AI agents for real businesses. You'll work on real customer problems, not theoretical AI experiments. You'll help shape agents that support customer service, operations and business workflows, while learning from experienced colleagues across Customer Success, Product, Engineering, Architecture and Delivery. You'll also have the opportunity to help define what good AI business analysis looks like: how to capture requirements for AI agents, how to test agent behaviour . click apply for full job details
20/07/2026
Full time
Join the ServisBOT Team If you must spend 40 hours a week working, you want to make sure you're working with pretty fantastic people doing some pretty amazing things. That's why at ServisBOT we seek team players that are self starters, uncompromisingly resourceful, and extraordinarily passionate about technology. If this sounds like you, we should meet. AI Solutions Business Analyst Location: Manchester, England (Hybrid - 3 days per week in office) with occasional workshops and in person meetings Salary: Competitive, based on experience Type: This is a full time, permanent contract on the customer success team If interested, send a cover letter and CV to: About the role We're looking for a practical, customer focused and AI curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You'll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You'll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear, structured requirements that can be delivered as effective AI powered agents, workflows, integrations, knowledge sources and customer experiences. You do not need to be a machine learning engineer or a software developer. However, you do need to demonstrate comfort working with AI tools, understanding how AI agents behave, thinking critically about risk and quality, and helping customers move from vague ideas to practical, testable solutions. This role is ideal for someone who has experience in business analysis, solution design, implementation, digital transformation, customer operations or SaaS delivery, and who wants to apply those skills in the fast growing area of AI agents. What you'll do You'll work as part of a team to: Lead discovery sessions with customers to understand business goals, operational workflows, customer journeys and pain points. Translate customer problems into clear AI agent use cases, requirements, workflows and acceptance criteria. Identify where AI agents can improve speed, consistency, customer experience, operational efficiency or employee productivity. Map current state and future state processes, highlighting where automation, AI assistance or human handoff should occur. Define agent behaviours, conversation flows, business rules, escalation paths, knowledge requirements and success measures. Work with Junior AI Agent Builders, implementation colleagues and technical teams to ensure requirements are understood and delivered correctly. Help design prompts, knowledge structures, test scenarios and evaluation criteria for AI agents. Support customer workshops, demos, playback sessions and feedback reviews. Challenge vague or unrealistic requirements and help customers focus on practical, valuable outcomes. Collaborate with Product and Engineering to identify gaps, product opportunities, technical constraints and reusable patterns. Review agent outputs for accuracy, usefulness, tone, compliance, consistency and customer experience. Support UAT, testing and launch readiness by making sure agent behaviour matches agreed requirements. Create clear documentation, including process maps, user stories, requirements, decision logs, test scenarios and customer facing summaries. Help define what success looks like for each AI agent, including operational KPIs, customer experience measures and quality indicators. Keep up to date with practical developments in AI agents, LLMs, workflow automation, prompt design and AI governance. What makes this role different from a traditional BA role A traditional BA might document what a customer asks for. In this role, you'll need to help customers work out what they actually need. You'll need to understand when an AI agent is the right solution, when a process needs to change first, when automation could create risk, and when a human in the loop approach is more appropriate. You'll be expected to think about: How an AI agent should behave in real customer scenarios. What information the agent needs to answer accurately. What the agent should not do. When the agent should escalate to a human. How to test whether the agent is performing well. How to design workflows that are useful, safe and maintainable. How to turn customer ambition into something deliverable. This role requires strong BA fundamentals, but also curiosity, judgement and practical understanding of how AI can be applied in real business environments. What we're looking for We're looking for someone with solid experience in business analysis, solution delivery or customer facing technology projects. You should be: Experienced in gathering, analysing and documenting business requirements. Confident running customer workshops and asking structured, thoughtful questions. Good at breaking down complex or messy processes into clear workflows. Able to distinguish between business needs, user needs, technical constraints and product gaps. Comfortable working with technical and non technical stakeholders. Strong at writing clear documentation, user stories, acceptance criteria and process maps. Curious about AI, automation and how businesses can use agents to improve customer and operational outcomes. Practical and outcome focused, with good judgement about what will actually work. Comfortable challenging assumptions and helping customers prioritise. Able to work closely with delivery, product and engineering teams. Strong at spotting ambiguity, risk, edge cases and gaps in requirements. Interested in customer experience, service design, digital transformation and operational improvement. Comfortable testing AI agent behaviour and reviewing outputs critically. Organised, reliable and able to manage multiple customer or project workstreams. Useful skills or experience You do not need all of these, but any of the following would be helpful: Experience as a Business Analyst, Product Analyst, Implementation Consultant, Solution Consultant or Digital Transformation Analyst. Experience in SaaS, customer service technology, contact centres, workflow automation or enterprise software. Exposure to AI tools such as ChatGPT, Claude, Gemini, Copilot or other AI platforms. Experience with conversational AI, chatbots, virtual agents or customer service automation. Experience creating process maps, user stories, acceptance criteria, test plans or solution documentation. Understanding of APIs, integrations, webhooks, CRM systems, ticketing systems or automation platforms. Experience working with Product and Engineering teams in an agile delivery environment. Experience supporting UAT, customer testing, implementation or go live readiness. Familiarity with knowledge bases, FAQs, help centres, content design or service design. Awareness of AI risks such as hallucination, bias, unsafe responses, poor escalation design or unreliable knowledge sources. You do not need to be: A machine learning engineer. A data scientist. A software developer. An AI researcher. A prompt engineering expert. A traditional BA who only writes requirements and avoids solution thinking. We're more interested in your ability to understand business problems, structure complexity, communicate clearly, work with customers, and help deliver practical AI agent solutions that create real value. What success looks like In your first few months, you'll be able to: Understand how ServisBOT designs, builds and delivers AI agent solutions. Lead customer discovery sessions with support from senior team members. Produce clear workflow maps, requirements, agent behaviour definitions and acceptance criteria. Work with implementation colleagues to turn requirements into agent configurations, prompts, knowledge structures and test scenarios. Identify gaps, risks, edge cases and dependencies early. Support demos, playbacks and customer feedback sessions. Help customers understand what AI agents can and cannot realistically do. Contribute to better internal delivery patterns, reusable templates and best practices. Over time, you'll grow into someone who can take a customer problem from early discovery through to a clear AI solution design, working with the team to deliver agents that are useful, reliable, measurable and aligned to customer outcomes. Why join us? This is a chance to apply strong business analysis and solution design skills to one of the fastest growing areas of technology: practical AI agents for real businesses. You'll work on real customer problems, not theoretical AI experiments. You'll help shape agents that support customer service, operations and business workflows, while learning from experienced colleagues across Customer Success, Product, Engineering, Architecture and Delivery. You'll also have the opportunity to help define what good AI business analysis looks like: how to capture requirements for AI agents, how to test agent behaviour . click apply for full job details
At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new Senior Business Analyst, you'll have a major impact on helping us achieve our goal. Acting as a senior figure within the Data team, you will drive analysis for high-complexity initiatives. You will operate with autonomy, while collaborating closely with Architects, Engineering Managers, Agile Delivery Leads, and technical teams to ensure our data solutions - from complex transformation logic to final reporting - meet the strategic needs of the business. In this role, you will balance this strategic delivery with a responsibility to coach and mentor our more junior team members, helping to elevate the capability of the wider team. Benefits Hybrid working (we're in the office 2 days per week). Colleague discounts on Jet2holidays and flights. Competitive salary and benefits package (including our discretionary profit share scheme). What you'll be doing: Aligned to one of our Data Domains (e.g. Customer, Operations, Pricing and Revenue), you will thrive in a fast-paced Agile environment. You will lead the analysis for complex initiatives, working collaboratively with technical teams, alongside Agile Delivery Leads and Engineering Managers, to ensure value is delivered efficiently. Identify and document any areas of risk, dependencies, or compliance impacts, particularly where they affect multiple initiatives or Data Domains. Manage relationships with senior stakeholders, utilising deep questioning techniques to negotiate conflicting priorities and ensure deliverables allow for actionable decision making. Working with the Data Governance team to update and maintain the data catalogue, ensuring definitions remain consistent across the business. Collaborate on the requirements lifecycle, driving elicitation, analysis, and documentation within your designated focus area (Pre Delivery or Delivery). Create Business Process Models and Data Models (e.g. Entity Relationship Diagrams), collaborating with Data Information Architecture to visualise workflows and data structures. Take responsibility for the Line Management of Business Analysts within your domain, including 1 to 1s and conducting performance reviews. Mentor and coach junior colleagues, sharing knowledge and helping to develop the capability of the wider team. Help lead and shape the Jet2 Business Analysis Community of Practice, sharing knowledge and helping evolve our analysis standards across the business. Partner with the Lead Business Analyst to drive the tactical execution of complex analysis across the domain. Responsible for peer reviewing requirements and process models produced by the wider team, ensuring strict adherence to departmental standards. Focus areas Pre Delivery Focus (Product & Portfolio Alignment) Partner closely with Product Managers, Business Stakeholders, and Architects to break down complex portfolio epics and strategic initiatives into smaller, iterative value drops. Champion the translation of high level business concepts into robust functional and non functional requirements, ensuring clarity and business context before technical design begins. Delivery Focus (Agile Release Train (ART) & Engineering Execution) Lead '3 amigos' and 'Refinement' ceremonies, acting as the bridge between business requirements and technical execution. Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices. What you'll have: Strong analytical, problem solving, and critical thinking skills, with the ability to simplify complexity and make the ambiguous clear. Significant experience as a Business Analyst, capable of working autonomously on complex data initiatives with challenging timelines. Expert stakeholder management skills, with the ability to influence senior stakeholders and navigate conflicting requirements. Experience in mentoring, coaching, and developing colleagues. Previous experience in formal line management is desirable, though we can provide the opportunity to build these skills. A proven ability to handle initiatives involving multiple data sources and defining complex data transformation logic. Strong understanding of the Data Life Cycle and an appreciation of the intrinsic business value of data. Experience working alongside a development team within a fast-paced Agile environment, managing competing workloads, and prioritising appropriately. Familiarity with an array of backlog management tools. Hands on experience creating Business Process Models (e.g. UML Activity Diagrams, BPMN) and Data Models (e.g. Entity Relationship Diagrams) to visualise complex flows and structures. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight! LI Hybrid
19/07/2026
Full time
At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new Senior Business Analyst, you'll have a major impact on helping us achieve our goal. Acting as a senior figure within the Data team, you will drive analysis for high-complexity initiatives. You will operate with autonomy, while collaborating closely with Architects, Engineering Managers, Agile Delivery Leads, and technical teams to ensure our data solutions - from complex transformation logic to final reporting - meet the strategic needs of the business. In this role, you will balance this strategic delivery with a responsibility to coach and mentor our more junior team members, helping to elevate the capability of the wider team. Benefits Hybrid working (we're in the office 2 days per week). Colleague discounts on Jet2holidays and flights. Competitive salary and benefits package (including our discretionary profit share scheme). What you'll be doing: Aligned to one of our Data Domains (e.g. Customer, Operations, Pricing and Revenue), you will thrive in a fast-paced Agile environment. You will lead the analysis for complex initiatives, working collaboratively with technical teams, alongside Agile Delivery Leads and Engineering Managers, to ensure value is delivered efficiently. Identify and document any areas of risk, dependencies, or compliance impacts, particularly where they affect multiple initiatives or Data Domains. Manage relationships with senior stakeholders, utilising deep questioning techniques to negotiate conflicting priorities and ensure deliverables allow for actionable decision making. Working with the Data Governance team to update and maintain the data catalogue, ensuring definitions remain consistent across the business. Collaborate on the requirements lifecycle, driving elicitation, analysis, and documentation within your designated focus area (Pre Delivery or Delivery). Create Business Process Models and Data Models (e.g. Entity Relationship Diagrams), collaborating with Data Information Architecture to visualise workflows and data structures. Take responsibility for the Line Management of Business Analysts within your domain, including 1 to 1s and conducting performance reviews. Mentor and coach junior colleagues, sharing knowledge and helping to develop the capability of the wider team. Help lead and shape the Jet2 Business Analysis Community of Practice, sharing knowledge and helping evolve our analysis standards across the business. Partner with the Lead Business Analyst to drive the tactical execution of complex analysis across the domain. Responsible for peer reviewing requirements and process models produced by the wider team, ensuring strict adherence to departmental standards. Focus areas Pre Delivery Focus (Product & Portfolio Alignment) Partner closely with Product Managers, Business Stakeholders, and Architects to break down complex portfolio epics and strategic initiatives into smaller, iterative value drops. Champion the translation of high level business concepts into robust functional and non functional requirements, ensuring clarity and business context before technical design begins. Delivery Focus (Agile Release Train (ART) & Engineering Execution) Lead '3 amigos' and 'Refinement' ceremonies, acting as the bridge between business requirements and technical execution. Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices. What you'll have: Strong analytical, problem solving, and critical thinking skills, with the ability to simplify complexity and make the ambiguous clear. Significant experience as a Business Analyst, capable of working autonomously on complex data initiatives with challenging timelines. Expert stakeholder management skills, with the ability to influence senior stakeholders and navigate conflicting requirements. Experience in mentoring, coaching, and developing colleagues. Previous experience in formal line management is desirable, though we can provide the opportunity to build these skills. A proven ability to handle initiatives involving multiple data sources and defining complex data transformation logic. Strong understanding of the Data Life Cycle and an appreciation of the intrinsic business value of data. Experience working alongside a development team within a fast-paced Agile environment, managing competing workloads, and prioritising appropriately. Familiarity with an array of backlog management tools. Hands on experience creating Business Process Models (e.g. UML Activity Diagrams, BPMN) and Data Models (e.g. Entity Relationship Diagrams) to visualise complex flows and structures. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight! LI Hybrid
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
19/07/2026
Full time
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
Applications Support Technical Lead Analyst - Vice PresidentApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . We are hiring an Application Support Lead Analyst to join a high-performing, 24x7 Funds technology team responsible for the stability and availability of more than 30 business-critical applications serving platinum clients across EMEA and North America. In this role, you will combine hands-on technical expertise across SQL, Linux, and real-time monitoring tools with strategic oversight, leading incident response, driving system improvements, and guiding a team of analysts to keep operations running with minimal disruption. Your work directly determines the reliability of systems that high-value clients depend on every day, making speed, precision, and proactive thinking essential to success. Responsibilities: Lead proactive monitoring and incident response across a portfolio of more than 30 Funds applications, ensuring continuous system availability within a 24x7 follow-the-sun operating model. Coordinate with technology teams across multiple disciplines to identify root causes, define system enhancements, and deliver well-tested, effective solutions that minimise recurrence. Define scope and objectives for complex application improvements by evaluating business processes, system behaviour, and operational standards, then translate findings into clearly documented requirements. Collaborate with Product Owners, Business Analysts, and Systems Analysts to assess downstream impacts and establish support requirements for new and evolving capabilities. Identify risks, vulnerabilities, and security gaps within supported applications, communicate potential impact to stakeholders, and recommend practical mitigation options. Mentor and coach junior analysts, allocate work across the team, and build team capability to maintain high service standards under pressure. Influence technical and operational decisions by providing structured analysis, clear recommendations, and expert counsel to management and cross-functional partners. Required qualifications & skills: Experience in application support or a closely related technology operations discipline. Working knowledge of Oracle and MS SQL, including the ability to write and execute ad hoc queries to investigate issues and support analysis. Working knowledge of UNIX or Linux and Windows environments, including core system navigation and administration functions. Ability to use real-time monitoring platforms such as ITRS Geneos or AppDynamics to proactively detect and respond to system events. Experience using job scheduling tools such as AutoSys to manage and oversee automated workloads. Experience logging, tracking, and reporting issues using tools such as JIRA or equivalent ticket management systems. Strong analytical skills and attention to detail, with the ability to remain effective under pressure and time constraints. Clear and confident communication skills, with the ability to convey technical findings to both technical and non-technical audiences. Bachelor's degree or equivalent in a relevant field. Beneficial skills & qualifications: Experience with messaging technologies such as TIBCO, SWIFT, MQ, or Kafka in a financial services or enterprise application environment. Programming or scripting skills in any language, used to automate tasks, analyse data, or streamline operational processes. Familiarity with problem management tools and methodologies for tracking and resolving recurring operational issues. Basic understanding of financial markets and products, providing context for the business impact of system events. Master's degree in a technology or business-related discipline. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
19/07/2026
Full time
Applications Support Technical Lead Analyst - Vice PresidentApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . We are hiring an Application Support Lead Analyst to join a high-performing, 24x7 Funds technology team responsible for the stability and availability of more than 30 business-critical applications serving platinum clients across EMEA and North America. In this role, you will combine hands-on technical expertise across SQL, Linux, and real-time monitoring tools with strategic oversight, leading incident response, driving system improvements, and guiding a team of analysts to keep operations running with minimal disruption. Your work directly determines the reliability of systems that high-value clients depend on every day, making speed, precision, and proactive thinking essential to success. Responsibilities: Lead proactive monitoring and incident response across a portfolio of more than 30 Funds applications, ensuring continuous system availability within a 24x7 follow-the-sun operating model. Coordinate with technology teams across multiple disciplines to identify root causes, define system enhancements, and deliver well-tested, effective solutions that minimise recurrence. Define scope and objectives for complex application improvements by evaluating business processes, system behaviour, and operational standards, then translate findings into clearly documented requirements. Collaborate with Product Owners, Business Analysts, and Systems Analysts to assess downstream impacts and establish support requirements for new and evolving capabilities. Identify risks, vulnerabilities, and security gaps within supported applications, communicate potential impact to stakeholders, and recommend practical mitigation options. Mentor and coach junior analysts, allocate work across the team, and build team capability to maintain high service standards under pressure. Influence technical and operational decisions by providing structured analysis, clear recommendations, and expert counsel to management and cross-functional partners. Required qualifications & skills: Experience in application support or a closely related technology operations discipline. Working knowledge of Oracle and MS SQL, including the ability to write and execute ad hoc queries to investigate issues and support analysis. Working knowledge of UNIX or Linux and Windows environments, including core system navigation and administration functions. Ability to use real-time monitoring platforms such as ITRS Geneos or AppDynamics to proactively detect and respond to system events. Experience using job scheduling tools such as AutoSys to manage and oversee automated workloads. Experience logging, tracking, and reporting issues using tools such as JIRA or equivalent ticket management systems. Strong analytical skills and attention to detail, with the ability to remain effective under pressure and time constraints. Clear and confident communication skills, with the ability to convey technical findings to both technical and non-technical audiences. Bachelor's degree or equivalent in a relevant field. Beneficial skills & qualifications: Experience with messaging technologies such as TIBCO, SWIFT, MQ, or Kafka in a financial services or enterprise application environment. Programming or scripting skills in any language, used to automate tasks, analyse data, or streamline operational processes. Familiarity with problem management tools and methodologies for tracking and resolving recurring operational issues. Basic understanding of financial markets and products, providing context for the business impact of system events. Master's degree in a technology or business-related discipline. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Product Designer Certain Advantage are recruiting on behalf of our Trading client in London for a Designer on a contract basis starting ASAP until March 2027. We're looking for Designers with demonstrable years' experience across UX, UI or product design, with exposure to the full design lifecycle across operational or enterprise environments. Top skills sought: Design Thinking, UX/UI design, Figma and User Journey Mapping. The role Working in a trading environment you'll need to be confident working across the lifecycle from research and ideation through to execution and developer handoff, potentially in unfamiliar or high-complexity domains. You'll be planning and conducting research and usability testing, including with specialist users like traders, risk analysts or operations teams. You'll need to be comfortable facilitating sessions to help trading users, BAs and stakeholders clarify complex problems in high-pressure and time-sensitive contexts. You'll be expected to produce journey maps, UX flows, wireframes and both low- and high-fidelity prototypes to communicate intent and align teams around design direction. Candidate Requirements A strong portfolio demonstrating thoughtful problem-solving, strong design craft and impact - ideally in contexts like data-rich tools, workflow design or operational systems. Strong proficiency in Figma and FigJam, including working with design systems and interactive prototyping in collaborative workflows Solid understanding of usability and accessibility standards (such as WCAG and ISO 9241), and how to apply them to complex, high-density interfaces Proactive and accountable, you take ownership of your work, manage ambiguity and push things forward without needing close direction Pragmatic and delivery-aware, able to balance user needs with business goals, tech and regulatory constraints, and shifting priorities Able to collaborate confidently with trading users, stakeholders, business analysts and developers to shape and iterate solutions in environments where accuracy, speed and alignment are critical Strong analytical thinking skills - able to understand and improve service-level or process-level flows in multi-system or cross-team environments Willing to support more junior team members through peer mentoring, feedback and collaborative working
18/07/2026
Full time
Product Designer Certain Advantage are recruiting on behalf of our Trading client in London for a Designer on a contract basis starting ASAP until March 2027. We're looking for Designers with demonstrable years' experience across UX, UI or product design, with exposure to the full design lifecycle across operational or enterprise environments. Top skills sought: Design Thinking, UX/UI design, Figma and User Journey Mapping. The role Working in a trading environment you'll need to be confident working across the lifecycle from research and ideation through to execution and developer handoff, potentially in unfamiliar or high-complexity domains. You'll be planning and conducting research and usability testing, including with specialist users like traders, risk analysts or operations teams. You'll need to be comfortable facilitating sessions to help trading users, BAs and stakeholders clarify complex problems in high-pressure and time-sensitive contexts. You'll be expected to produce journey maps, UX flows, wireframes and both low- and high-fidelity prototypes to communicate intent and align teams around design direction. Candidate Requirements A strong portfolio demonstrating thoughtful problem-solving, strong design craft and impact - ideally in contexts like data-rich tools, workflow design or operational systems. Strong proficiency in Figma and FigJam, including working with design systems and interactive prototyping in collaborative workflows Solid understanding of usability and accessibility standards (such as WCAG and ISO 9241), and how to apply them to complex, high-density interfaces Proactive and accountable, you take ownership of your work, manage ambiguity and push things forward without needing close direction Pragmatic and delivery-aware, able to balance user needs with business goals, tech and regulatory constraints, and shifting priorities Able to collaborate confidently with trading users, stakeholders, business analysts and developers to shape and iterate solutions in environments where accuracy, speed and alignment are critical Strong analytical thinking skills - able to understand and improve service-level or process-level flows in multi-system or cross-team environments Willing to support more junior team members through peer mentoring, feedback and collaborative working
Summary At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's partner, with a strong focus on Qualifications Key Responsibilities: Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.). Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customisation & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require. AI Adoption & Transformation Consultant As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation. Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments. You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working. What You'll Do Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities. Develop adoption roadmaps aligned to business objectives and workforce transformation goals. Help clients establish AI governance, readiness, and value realisation strategies. Translate emerging AI capabilities into practical business outcomes. Lead Adoption & Change Programs Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers. Design and execute enterprise wide adoption strategies for Microsoft Copilot and AI enabled solutions. Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change. Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities. Enable Business Value Realisation Define adoption metrics, success criteria, and value measurement frameworks. Monitor adoption progress and recommend improvements based on user feedback and usage insights. Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes. Create executive ready narratives that communicate progress, impact, and opportunities for continued growth. Build Scalable Adoption Programs Design champion networks, enablement programmes, and change acceleration initiatives. Develop repeatable playbooks, toolkits, training assets, and governance approaches. Support organisations as they scale AI adoption across business units, geographies, and workforce populations. Avanade's is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG). These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long lasting relationships with our clients. In addition to direct relationships with clients, each channel works closely with Avanade's most significant partners - Microsoft and Accenture, as well as other alliances - to drive growth of the business and the practices therein. Key Responsibilities What you'll do: Thought leadership Sales, Solutioning, and Delivery Create and Evolve GTM Assets and Solutions Establish internal and client facing relationships, building a strong network and trust Be a brand ambassador, representing AMBG Security in the market and with our clients and partners. United Kingdom Associate / Analyst Key Responsibilities Configure, build and maintain Copilot Studio agents and conversational experiences. Develop and optimise topics, prompts, actions and knowledge sources. Test, troubleshoot and improve agent performance and user experience. Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions. Power Platform Development Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions. Assist in delivering low code business applications and automation solutions. Support integration between Microsoft platforms and business systems. Configure and maintain SharePoint sites, libraries and content repositories. Assist in structuring content, metadata and information architecture to support AI driven knowledge experiences. Ensure knowledge sources are maintained and optimised for retrieval and accuracy. Client & Project Support Participate in requirements gathering workshops and discovery activities. Assist in documenting business requirements, user stories and solution designs. Support testing, deployment and hyper care activities during project delivery. Collaborate with multidisciplinary teams to deliver innovative business solutions. Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies. Contribute reusable assets, accelerators and best practices. Participate in internal communities of practice, training programmes and knowledge sharing initiatives. Requirements Experience with Power Platform, including Power Apps and/or Power Automate. Experience using or administering SharePoint Online. Understanding of Microsoft 365 services and collaboration platforms. Strong analytical, problem solving and communication skills. Ability to work effectively in a collaborative team environment. Passion for learning emerging technologies and AI solutions. Exposure to Copilot Studio, chatbots or conversational AI technologies. Experience with Dataverse and Microsoft APIs/connectors. Understanding of Generative AI concepts and prompt engineering. Experience delivering client facing technology solutions. Microsoft certifications in Power Platform, Microsoft 365 or related technologies. What We Offer Opportunity to build hands on experience with Microsoft Copilot Studio and AI technologies. Structured career development and learning pathways in Copilot Studio and Generative AI. Access to industry leading training, certifications and mentoring programmes. Exposure to innovative client projects across multiple industries. Collaboration with experienced consultants, architects and AI specialists. A supportive and inclusive culture that encourages learning, innovation and professional growth. Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles. Flexible and modern ways of working with access to the latest Microsoft technologies.
18/07/2026
Full time
Summary At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's partner, with a strong focus on Qualifications Key Responsibilities: Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.). Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customisation & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require. AI Adoption & Transformation Consultant As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation. Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments. You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working. What You'll Do Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities. Develop adoption roadmaps aligned to business objectives and workforce transformation goals. Help clients establish AI governance, readiness, and value realisation strategies. Translate emerging AI capabilities into practical business outcomes. Lead Adoption & Change Programs Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers. Design and execute enterprise wide adoption strategies for Microsoft Copilot and AI enabled solutions. Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change. Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities. Enable Business Value Realisation Define adoption metrics, success criteria, and value measurement frameworks. Monitor adoption progress and recommend improvements based on user feedback and usage insights. Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes. Create executive ready narratives that communicate progress, impact, and opportunities for continued growth. Build Scalable Adoption Programs Design champion networks, enablement programmes, and change acceleration initiatives. Develop repeatable playbooks, toolkits, training assets, and governance approaches. Support organisations as they scale AI adoption across business units, geographies, and workforce populations. Avanade's is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG). These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long lasting relationships with our clients. In addition to direct relationships with clients, each channel works closely with Avanade's most significant partners - Microsoft and Accenture, as well as other alliances - to drive growth of the business and the practices therein. Key Responsibilities What you'll do: Thought leadership Sales, Solutioning, and Delivery Create and Evolve GTM Assets and Solutions Establish internal and client facing relationships, building a strong network and trust Be a brand ambassador, representing AMBG Security in the market and with our clients and partners. United Kingdom Associate / Analyst Key Responsibilities Configure, build and maintain Copilot Studio agents and conversational experiences. Develop and optimise topics, prompts, actions and knowledge sources. Test, troubleshoot and improve agent performance and user experience. Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions. Power Platform Development Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions. Assist in delivering low code business applications and automation solutions. Support integration between Microsoft platforms and business systems. Configure and maintain SharePoint sites, libraries and content repositories. Assist in structuring content, metadata and information architecture to support AI driven knowledge experiences. Ensure knowledge sources are maintained and optimised for retrieval and accuracy. Client & Project Support Participate in requirements gathering workshops and discovery activities. Assist in documenting business requirements, user stories and solution designs. Support testing, deployment and hyper care activities during project delivery. Collaborate with multidisciplinary teams to deliver innovative business solutions. Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies. Contribute reusable assets, accelerators and best practices. Participate in internal communities of practice, training programmes and knowledge sharing initiatives. Requirements Experience with Power Platform, including Power Apps and/or Power Automate. Experience using or administering SharePoint Online. Understanding of Microsoft 365 services and collaboration platforms. Strong analytical, problem solving and communication skills. Ability to work effectively in a collaborative team environment. Passion for learning emerging technologies and AI solutions. Exposure to Copilot Studio, chatbots or conversational AI technologies. Experience with Dataverse and Microsoft APIs/connectors. Understanding of Generative AI concepts and prompt engineering. Experience delivering client facing technology solutions. Microsoft certifications in Power Platform, Microsoft 365 or related technologies. What We Offer Opportunity to build hands on experience with Microsoft Copilot Studio and AI technologies. Structured career development and learning pathways in Copilot Studio and Generative AI. Access to industry leading training, certifications and mentoring programmes. Exposure to innovative client projects across multiple industries. Collaboration with experienced consultants, architects and AI specialists. A supportive and inclusive culture that encourages learning, innovation and professional growth. Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles. Flexible and modern ways of working with access to the latest Microsoft technologies.
Senior DeveloperApplylocations: Kings Cross, Londontime type: Full timeposted on: Posted 5 Days Agojob requisition id: UMG-25161Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department With a global footprint, the Universal Music Group Royalty and Copyright Product Team designs, develops, delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. We're also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow. The Role The Senior Developer will be responsible for designing, developing and maintaining backend services using .NET Core / ASP.NET Core on AWS, with a strong focus on serverless architectures and event-driven systems using Kafka / AWS MSK. The Senior Developer will also work with containerised workloads on Kubernetes, and have exposure to modern DevOps and CI/CD practices.The Senior Developer will be part of an agile product team, collaborating closely with product owners, business analysts, engineers, architects, QAs and DevOps to deliver secure, performant and reliable solutions. Key Responsibilities Be Technical Design, build and maintain backend services and APIs using .NET Core / ASP.NET Core. Develop modern web UIs (React / Angular / TypeScript or similar) and integrate them with backend services. Develop and support AWS serverless solutions (e.g. Lambda, API Gateway, Step Functions, DynamoDB, S3). Implement event-driven architectures using Kafka (preferably on AWS MSK) for high-throughput, near real-time processing. Work with Docker and Kubernetes to build, deploy and run containerised services. Contribute to the design and implementation of scalable, secure and resilient cloud architectures. Work with DevOps engineers to enhance CI/CD pipelines, automated testing and deployment processes. Model and optimise data across SQL and NoSQL stores. Be Collaborative Drive code quality: write clean, efficient, well-documented and reusable code. Participate in code reviews, technical discussions and agile ceremonies. Troubleshoot production issues and improve monitoring, logging and alerting across services. Collaborate with stakeholders to refine requirements and deliver high-quality solutions on time. Build positive relationships with rest of development teams. Strong communication, and interpersonal skills. Skills and Experience required Must have Strong commercial experience with .NET Core / ASP.NET Core for backend development. Proven experience building solutions on AWS, ideally including serverless services (Lambda, API Gateway, DynamoDB, etc.). Hands-on experience with Kafka (preferably AWS MSK) for messaging/stream processing. Experience with Docker and Kubernetes for container orchestration. Good understanding of DevOps concepts, with practical experience using Git and working with CI/CD tooling (e.g. GitHub Actions, Azure DevOps, GitLab CI or similar). Experience with both SQL (e.g. SQL Server, PostgreSQL, MySQL) and NoSQL databases (e.g. DynamoDB, MongoDB). Exposure to Big Data tools/platforms and data pipelines (streaming and/or batch) is strongly preferred. Comfortable working in an agile environment (Scrum/Kanban). Strong problem-solving skills, attention to detail and a collaborative mindset. Ability to take ownership, solve complex problems and mentor more junior engineers where required. Nice to have Experience delivering systems on GCP. Knowledge of microservices and event-driven architectures. Experience with Infrastructure as Code (e.g. CloudFormation, CDK, Terraform). Any experience with MCP (Model Context Protocol) and/or MLOps (e.g. model deployment pipelines, monitoring and lifecycle management) is highly desirable. Understanding of compliance requirement around SDLC, ITGC,ITAC. Key Behavioural/Personality Traits The Senior Developer will demonstrate strong collaboration skillset with the rest of the development team, as well as producing high-quality code and showing initiative by identifying solutions to increase productivity. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
18/07/2026
Full time
Senior DeveloperApplylocations: Kings Cross, Londontime type: Full timeposted on: Posted 5 Days Agojob requisition id: UMG-25161Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department With a global footprint, the Universal Music Group Royalty and Copyright Product Team designs, develops, delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. We're also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow. The Role The Senior Developer will be responsible for designing, developing and maintaining backend services using .NET Core / ASP.NET Core on AWS, with a strong focus on serverless architectures and event-driven systems using Kafka / AWS MSK. The Senior Developer will also work with containerised workloads on Kubernetes, and have exposure to modern DevOps and CI/CD practices.The Senior Developer will be part of an agile product team, collaborating closely with product owners, business analysts, engineers, architects, QAs and DevOps to deliver secure, performant and reliable solutions. Key Responsibilities Be Technical Design, build and maintain backend services and APIs using .NET Core / ASP.NET Core. Develop modern web UIs (React / Angular / TypeScript or similar) and integrate them with backend services. Develop and support AWS serverless solutions (e.g. Lambda, API Gateway, Step Functions, DynamoDB, S3). Implement event-driven architectures using Kafka (preferably on AWS MSK) for high-throughput, near real-time processing. Work with Docker and Kubernetes to build, deploy and run containerised services. Contribute to the design and implementation of scalable, secure and resilient cloud architectures. Work with DevOps engineers to enhance CI/CD pipelines, automated testing and deployment processes. Model and optimise data across SQL and NoSQL stores. Be Collaborative Drive code quality: write clean, efficient, well-documented and reusable code. Participate in code reviews, technical discussions and agile ceremonies. Troubleshoot production issues and improve monitoring, logging and alerting across services. Collaborate with stakeholders to refine requirements and deliver high-quality solutions on time. Build positive relationships with rest of development teams. Strong communication, and interpersonal skills. Skills and Experience required Must have Strong commercial experience with .NET Core / ASP.NET Core for backend development. Proven experience building solutions on AWS, ideally including serverless services (Lambda, API Gateway, DynamoDB, etc.). Hands-on experience with Kafka (preferably AWS MSK) for messaging/stream processing. Experience with Docker and Kubernetes for container orchestration. Good understanding of DevOps concepts, with practical experience using Git and working with CI/CD tooling (e.g. GitHub Actions, Azure DevOps, GitLab CI or similar). Experience with both SQL (e.g. SQL Server, PostgreSQL, MySQL) and NoSQL databases (e.g. DynamoDB, MongoDB). Exposure to Big Data tools/platforms and data pipelines (streaming and/or batch) is strongly preferred. Comfortable working in an agile environment (Scrum/Kanban). Strong problem-solving skills, attention to detail and a collaborative mindset. Ability to take ownership, solve complex problems and mentor more junior engineers where required. Nice to have Experience delivering systems on GCP. Knowledge of microservices and event-driven architectures. Experience with Infrastructure as Code (e.g. CloudFormation, CDK, Terraform). Any experience with MCP (Model Context Protocol) and/or MLOps (e.g. model deployment pipelines, monitoring and lifecycle management) is highly desirable. Understanding of compliance requirement around SDLC, ITGC,ITAC. Key Behavioural/Personality Traits The Senior Developer will demonstrate strong collaboration skillset with the rest of the development team, as well as producing high-quality code and showing initiative by identifying solutions to increase productivity. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.