163 jobs found

Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £30,000 to £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £30,000 to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.

About ATOM Technology: ATOM Technology is a forward-thinking IT solutions provider based in Newcastle, delivering managed IT support, cloud computing, and cybersecurity services to businesses across the UK. We're passionate about helping organisations harness technology to achieve their goals. As we continue to grow, we're looking for an enthusiastic and motivated IT Helpdesk Apprentice to join our support team and begin a rewarding career in IT. Overview: You'll be part of our front-line support team, assisting clients with technical issues and helping to keep their systems running smoothly. This hands-on role combines real-world experience with structured training, giving you the skills, confidence, and knowledge to become a qualified IT Support Technician. Responsibilities: Provide first-line technical support to clients via phone, email, and remote desktop tools. Log and manage all support requests through the company's help desk system. Diagnose and troubleshoot issues related to hardware, software, and networking. Set up and configure PCs, laptops, mobile devices, and peripherals. Assist with installing and updating operating systems and business applications. Maintain accurate technical records and documentation. Escalate complex technical issues to senior engineers where necessary. Deliver excellent customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office 365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to detail. Training & progression: Enrolment on a Level 3 IT Support Technician Apprenticeship, delivered in partnership with an approved training provider. Structured training covering hardware, networking, cloud computing, and cybersecurity. Regular mentoring and guidance from experienced ATOM Technology engineers. Opportunity for full-time employment as an IT Support Technician upon successful completion of the apprenticeship. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. What we offer: £18,000 annual salary. 25 days holiday plus bank holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: The University of Warwick is a world-class institution committed to innovation and excellence. Its Information and Digital Group (IDG) delivers cutting-edge digital services that empower students, academics, and staff. Within IDG, the Infrastructure & Operations (I&O) team ensures reliable, secure, and high-performing IT systems and networks, supporting teaching, research, and administration across campus. Overview: Join our Network team and kick-start your career in IT! You'll work alongside experienced engineers, gaining hands-on experience in maintaining and improving the University's network services. Key responsibilities include: Assisting with network support and troubleshooting. Supporting maintenance tasks such as switch configuration, patch/cable management, and equipment testing. Monitoring network performance and availability. Helping with planned upgrades and hardware replacements. Recording and closing incidents following established processes. You'll also complete structured training leading to a Level 4 Network Engineer qualification. Required skills: Demonstrable IT skills gained through a formal role, education, or hobby. Experience working in a team to deliver high-quality services. Experience providing advice and guidance to customers and colleagues. Ability to manage time and meet deadlines. Excellent spoken and written communication skills and ability to build effective relationships. Strong digital competence (Microsoft 365, email, internet). Ability to solve problems independently and as part of a team. Knowledge of health and safety issues. Ability to participate in networks to share good practice and exchange information. Enthusiastic and motivated learner. Team player with flexibility and adaptability. Calm under pressure with attention to detail. Willingness to learn new technologies. Organised and self-disciplined. Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours : 36.5 hours per week. Benefits: Pension: Three attractive pension schemes (depending on grade). Recognition: Long service rewards and recognition programmes. Annual leave: 4 shutdown days, 8 statutory days, plus 26 days (Grades 1A-5) or 30 days (Grades 6-9). Health & wellbeing: Access to EAP, medical/dental cash plans, insurance, eyecare, and Warwick Sport facilities (gym, pool, fitness classes, climbing wall). Personal development: Leadership and management development programmes; career-focused courses via the Centre for Lifelong Learning. Travel & transport: Campus transport services and bike hire options. Employee discounts: Savings on travel, dining, shopping, entertainment, Warwick hotel bookings, and Arts Centre events. Work/life balance: Flexible working, career breaks, generous parental leave, and on-campus childcare services. Future prospects: On completion, you'll have a recognised qualification and practical experience, opening doors to roles such as Network Engineer or other IT infrastructure positions. There are strong opportunities for progression within the University or across the wider technology sector. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Role Overview The DMS Technician plays a critical role in ensuring the integrity, accessibility, and security of the organization's digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards. You will act as the primary point of contact for all DMS-related issues, providing technical expertise and user support across the business. The role involves configuring system settings, managing permissions, and troubleshooting complex problems to maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: Support and maintain the Work 10 client. Manage users, groups, and applications within IMCC. Oversee third-party iManage integrated applications. Perform housekeeping and data management for iManage Work and iManage Share. Manage data imports and exports for lateral movers. Support Business and Service Desk upskilling. Suggest improvements within the DMS ecosystem. Liaise with external support vendors. Implement and maintain information barriers. Facilitate reporting where appropriate. Key Skills & Experience In-depth knowledge of the Work 10 client Strong troubleshooting experience Knowledge of Microsoft 365, Teams, and SharePoint Experience with Active Directory and Azure cloud services Confident with Incident and Problem Management Outstanding customer service skills Experience with data migration tools (Importers/Exporters) Ability to work within ITIL framework Foundational knowledge of iManage Work Server, Preview Server, and RAVN Experience with an Information barrier solution, preferably Intapp Walls Experience with Litera tools, specifically Litera CAM Awareness of the iManage REST API and its application Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH? : We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary : We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher. Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby. Nurturing your talent: T ake a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. Funnel your interests : You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.

ICT Consultant Watford - London £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across London - (Borehamwood, Welwyn Garden City, Letchworth Garden City & Watford). This role you are required to support Schools in multiple locations, it is essential for you hold a UK driving license and have access to a vehicle. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group - turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 450 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 'Happy to talk flexible working' 'Your data matters' REF-

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time - 37 hours per week / Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you! As a Services Desk Technician you will be responsible for providing first line IT support to our users to maintain the efficient and effective operation of the IT and communication systems. We are looking for a strong problem solver who goes above and beyond, has good working knowledge of Microsoft Windows Desktop OS 10/11, 365 office applications and ideally experience of working with Microsoft Azure and Intune (or similar) to be successful in this role. You'll also need to have a driving license to be able to travel to our sites around Peterborough, be able to hit the ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk - Support our userbase in all first line enquiries. Resolution, response and monitoring of helpdesk tickets to achieve internal SLAs Troubleshooting - Triage of all initial support queries including general connectivity from laptops and mobile devices. Assist with office 365, application and service incidents and requests. Once triage has been completed resolve support queries, asking for support and advise where appropriate or escalate to subject matter expected. Deployment - Set up of standard laptop/tablet devices and mobile phones including email and business applications. Inventory - Maintain the IT asset list and IT consumable stock levels to ensure relevant equipment is available on demand. Carry out daily system checks, resolving issues within a timely manner, asking for support and advise where appropriate or escalate to subject matter expected, to ensure continuity of service. To learn more about the role, please review the below job description and person specification for more information. We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay! No agencies please.

ICT Consultant Reading - Berkshire £26,000 - £32,000 (FTE - 2 days a week) Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Reading. This role you are required to support Schools in multiple locations, it is essential for you hold a UK driving license and have access to a vehicle. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £32,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group - turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 450 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 'Happy to talk flexible working' 'Your data matters' REF-

Your new company This vacancy is for a leading provider of innovative IT solutions and services for the education sector, working with schools and academies to enhance teaching and learning through technology. They focus on providing tailored solutions to schools and academies, empowering students and academic staff, supporting with managed IT support, cloud services and new classroom technologies. They have an excellent reputation for being a reliable expert in this field, currently supporting over 100 primary schools across the North West with long-term partnerships. This particular IT Engineer job will report to the IT Service Director and will be based in Manchester, where you have your own schools that you will support on a daily basis. Your new role As an IT Engineer working for this reputable Managed Service Provider, you will become an integral part of a well-established team, working alongside experienced colleagues who will support you upon you joining the business. This role will be based on site 5 days a week, where you will be supporting schools & academies in Greater Manchester - predominantly inside the M60 and East Manchester. When visiting a school, you will be fully accountable for the IT provision on site, providing support with both hardware and software, as well as supporting with bespoke educational technologies to ensure all systems are working efficiently. You will also work with the academic staff to ensure they are kept up to date on the use of IT equipment and that any service issues or requests are resolved efficiently. In addition, as you will be working as part of a wider team of IT Field Engineers, you will also support the delivery of IT projects across schools and academies. Please note that this role is based on site 5 days a week, and it is essential that you have a UK driving licence and your own vehicle. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT support experience and will ideally have experience either working for an MSP or in the education sector supporting a school or college. You will have knowledge of Microsoft 365, as well as experience supporting with hardware and software and will have excellent communication and relationship-building skills. Furthermore, you must possess a UK driving licence and your own vehicle. What you'll get in return In return, you will become an integral part of a well-established team, working for a highly reputable organisation where you will become a key part of their success story. You will receive a salary of between £28,000 and £32,000 dependent on experience and will also receive an attractive benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.

IT Manager Location: Hybrid - Theale (RG7 4SW) 3 days per week in the office Type: Full-Time Permanent At Clarify, we help global enterprise tech brands and high-growth scale-ups accelerate their revenue and achieve sustainable growth. As we continue to expand, we're investing in the infrastructure and talent that power our business and we're looking for a hands-on, proactive Lead IT Technician to lead our day-to-day IT operations. Are you a Lead IT Technician or IT Team Leader looking for your next step? This is a great opportunity to take on more ownership and responsibility in a fast-paced, high-growth environment where your technical expertise and leadership will make a real impact. Responsibilities Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively. Provide support to Clarify employees across the UK and USA. Diagnose, repair, troubleshoot, and maintain hardware and software. Deliver hands-on support for system maintenance, troubleshooting, and network administration. Identify opportunities for system improvements, upgrades, and configurations. Collaborate with our internal Learning Academy to shape IT training for employees. Monitor the performance of all equipment, software, and services to ensure reliability and compliance with KPIs. Act as a trusted escalation point for technical challenges impacting business continuity. Experience Previous experience in IT support, system administration, or a team leader role- ready to step up into management. Strong commercial awareness and the ability to prioritise effectively. Excellent communication skills with the confidence to support colleagues at all technical levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and administration PowerShell scripting Support of remote office and home users Familiarity with: Okta, Salesforce, Azure AD, Microsoft 365, Teams, SharePoint Why You'll Love It Here At Clarify, we're as committed to our people as we are to our performance. We believe in creating an environment where you can thrive - professionally and personally. Here's what you can look forward to: 25 days holiday + bank holidays (with the option to buy 5 extra days) 2 annual 'Wellness Days' to recharge and prioritise your wellbeing HSF Healthcare Scheme for everyday health support Flexible hybrid working - enjoy the balance of home and office life Free onsite parking Paid sick leave Structured onboarding and a personalised development plan tailored to your growth A vibrant company culture with regular team incentives and social events

IT Technician / Helpdesk Support Engineer / Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you've also worked in the following roles, we'd also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates must live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician / Helpdesk Support Engineer / Service Desk Analyst you will troubleshoot and resolve issues related to Microsoft 365, Windows Servers, networking, and cybersecurity. You will contribute to digital transformation projects and ensure all IT tickets are handled within service level agreements. The IT Technician / Helpdesk Support Engineer / Service Desk Analyst will also support onsite installations across the North West, helping clients maintain secure, efficient, and up-to-date systems while developing their own technical expertise. DUTIES Your duties as the IT Technician / Helpdesk Support Engineer / Service Desk Analyst include: Provide Technical Support: Respond to helpdesk tickets and resolve first- and second-line IT issues Ensure Service Levels: Maintain SLAs and deliver excellent customer satisfaction across all support requests Perform Maintenance: Carry out proactive maintenance on client systems and networks Assist with Projects: Support installations, migrations, and digital transformation activities Document Work: Record accurate notes, configurations, and time logs in line with company procedures Support Cybersecurity: Help maintain client system security, patching, and compliance with ISO standards Develop Technical Skills: Learn and use automation tools such as PowerShell scripts to improve efficiency Provide Onsite Support: Visit client locations across the North West to deliver hands-on technical assistance CANDIDATE REQUIREMENTS ESSENTIAL Proven experience providing IT support within a helpdesk or service desk environment Strong knowledge of Microsoft 365 and Windows systems Understanding of computer networking and troubleshooting Excellent communication and interpersonal skills Ability to work independently and as part of a team Logical, analytical mindset with good problem-solving ability Organised, reliable, and proactive approach to work DESIRABLE Experience with Unifi, DrayTek, or NETGEAR equipment Knowledge of Microsoft Azure Virtual Desktop or IaaS environments Experience using PowerShell scripting Mac support experience Full UK driving licence with the ability to visit client sites (or make alternative transport arrangements) BENEFITS Join a small, friendly team with low staff turnover, providing opportunities to develop your technical skills on a wide range of technologies Bonuses for high performance Generous company pension scheme Holiday purchase scheme Tea, frothy coffee and fruit juice provided when onsite Ongoing training and development Flexible working / hybrid options High spec Dell or Lenovo laptop Docks and remote working equipment provided Flexi time scheme Three extra days leave at Christmas Healthcare plan (includes optical and dental care and half price gym membership) Christmas parties and charity events APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14090 Full-Time and Part-Time Jobs, Careers and Vacancies. Find a new job and work in Burnley, Lancashire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

IT Support Specialist (macOS & Windows) - Growing but close-knit and friendly Managed Services Provider (MSP) Location: London-based, office based Salary: £34,000-£37,000 per year + Bonus + BenefitsWe're looking for a motivated IT Support Specialist who thrives in a dynamic MSP environment and enjoys helping clients make the most of their technology. You'll work with a mix of macOS and Windows systems, providing both remote and on-site support while developing your technical skills and contributing to exciting projects. What You'll Be Doing As part of the technical support team, you'll be one of the first points of contact for clients who need help with their IT systems. Your role will include: Providing responsive 1st and 2nd line support across Windows and macOS environments via phone, email, and remote tools. Managing and resolving issues with networks, software, and hardware efficiently and professionally. Setting up and configuring desktops, laptops, and software for end users. Visiting client sites to deliver hands-on troubleshooting and maintenance. Taking part in IT projects such as installations, migrations, and upgrades. Documenting all work accurately within the ticketing system and knowledge base. Collaborating with senior technicians to resolve complex issues and deliver high-quality service. Continuously learning new tools, systems, and processes to keep your technical edge sharp. What We're Looking For Essential Background: Around 3+ years' experience in a technical support or helpdesk role. Confident supporting both macOS and Windows environments. Strong troubleshooting skills covering hardware, software, and network issues. Practical knowledge of Microsoft 365 or Google Workspace administration. Experience with Active Directory / Azure AD . Desirable Skills: Familiarity with network infrastructure (firewalls, switches, access points). Ability to write clear, concise technical documentation. Prior experience working within a Managed Services Provider (MSP) environment. You'll Fit Right In If You're: Customer-focused: You communicate clearly and calmly, no matter who's on the other end of the call. Professional and reliable: You take pride in your work and how you represent the company. Detail-driven: You enjoy finding the root cause of issues and getting things right the first time. Curious and eager to learn: You keep up with new technologies and enjoy sharing your knowledge. Collaborative: You're always ready to help your teammates and celebrate shared success. What's on Offer Salary: £34,000-£37,000 (depending on experience) Bonus: Annual discretionary performance bonus Holidays: 28 days (including bank holidays) + an extra 3 days over Christmas and New Year Cycle to Work scheme A supportive, growth-oriented team environment with real opportunities to advance your skills and career. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Recruit4staff are representing an established construction and engineering business in their search for a ICT Support Technician to work in Swindon Job Details: Pay: £35,000 per annum Hours of Work: Monday to Friday, Days role Duration: Permanent Benefits: Enhanced pension, 25 days + bank holidays Job Role: As an ICT Support Technician , you will be responsible for supporting and maintaining in-house computer systems, workstations, and peripherals. You'll handle 1st and 2nd line issues, ensuring systems are running optimally across software, hardware, and network environments. This includes troubleshooting incidents, managing user accounts, overseeing business systems, and assisting with onboarding/offboarding processes. You'll also support ICT projects, monitor security, liaise with third parties, and provide user training where needed. Essential Skills, Experience, or Qualifications: Proven experience in 1st and 2nd line ICT support, including troubleshooting hardware, software, and network issues Prior experience in IT support within a corporate or multi-site environment Strong working knowledge of Windows OS, Microsoft 365, and business applications Skilled in managing user accounts, permissions, and profiles Experience using helpdesk/ticketing systems for tracking incidents Advantageous Skills, Experience, or Qualifications Relevant ICT qualification (e.g., CompTIA A+, Microsoft Certified, or equivalent experience) Commutable From: Swindon, Gloucester, Oxford, Bristol, Reading, Southampton, Cardiff, London Similar Job Titles: IT Support Technician, IT Technician, Technical Support Technician, IT Helpdesk Technician, ICT Technician, IT Support Engineer, Desktop Support Technician, Service Desk Technician, IT Support Analyst, Technical Support Engineer, Helpdesk Analyst, Field IT Technician, Network Support Technician For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

IT Support Technician / Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you've also worked in the following roles, we'd also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician / Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician / Second Line IT Desktop Support Engineer you will configure, troubleshoot, and optimise devices across Microsoft 365, Intune, and Autopilot environments. You will also support migrations, onboarding, and device lifecycle management for clients. The company provides a collaborative culture, professional development, and ongoing training to help you progress as an IT Support Technician / Second Line IT Desktop Support Engineer. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the IT Support Technician / Second Line IT Desktop Support Engineer include: Configure Devices: Set up and manage Windows and Mac end-user devices Intune Management: Enrol users and apply Conditional Access policies via Microsoft Intune and Entra ID Troubleshooting Expertise: Resolve device and enrolment issues across Windows, Mac, Android, and iOS platforms Project Support: Provide hands-on assistance during migrations, rollouts, and onboarding projects OS & Data Management: Lead operating system upgrades and OneDrive data migrations Continuous Learning: Stay updated on Microsoft modern workplace technologies Collaboration: Work closely with technical colleagues and mentors for ongoing development Client Visits: Attend occasional on-site client meetings as needed CANDIDATE REQUIREMENTS Proven experience of supporting Windows and Mac environments in a professional IT support role Experience with Microsoft 365, Intune, Autopilot, and related device management tools Strong troubleshooting and problem-solving skills Excellent communication and client service abilities A collaborative mindset and eagerness to learn Working towards or holding Microsoft certifications such as Modern Desktop or Enterprise Administrator BENEFITS Career progression opportunities 21 days holiday (increasing after 3 years of service), public holidays, and birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service Recruitment referral scheme Be part of a 70-strong family with low turnover and a high-impact culture Access continuous training, mentorship, and certification support The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14088 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

IT Technician - (Windows / AD / 365) - Bradford Can you provide reliable, high-quality IT support to internal users and stakeholders. As our internal IT Technician, you'll keep networks running smoothly, solve problems fast, and deliver exceptional service across multiple academies. Suitable candidates will show - Hands-on experience resolving technical issues in a similar role Windows 10/11 Microsoft 365, and networked devices. Strong communication, empathy, and a solutions-focused mindset are key. Driver with own vehicle Ability to get a clear DBS If you're passionate about improving outcomes through technology, flexible, and ready to make an impact across a large multi-site business, we'd love to hear from you. IT Technician - (Windows / AD / 365) - Bradford Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

An exciting opportunity has arisen for an experienced IT professional to join a credible managed service provider as an IT Manager , supporting and leading ICT operations across schools in South East London. This role is ideal for someone who enjoys hands-on technical work, problem solving, and building strong relationships with school staff while ensuring reliable, secure, and high-performing IT systems that support teaching and learning. The Role Job Title: IT Manager Salary: £40,000 - £45,000 (Full-time equivalent) Location: South East London area Contract: Permanent, Full-time Hours: 37.5 hours per week, Monday to Friday Driving Licence: Essential Line Management: Yes You will take full ownership of the IT infrastructure across multiple school sites - managing networks, systems, and security. The position involves a mix of proactive maintenance, strategic development, and escalated technical support. Key Responsibilities Manage and maintain IT infrastructure including servers, switches, firewalls, and backups. Monitor network performance and address system or cybersecurity issues. Provide 2nd and 3rd line support and resolve complex technical problems. Oversee the deployment and management of PCs, software, and network devices. Lead, mentor, and support IT Technicians. Assist with network and infrastructure development projects. Ensure smooth operation and continual improvement of IT systems. About You We are seeking a technically skilled, customer-focused IT professional with excellent communication and leadership abilities. You will be confident managing infrastructure in an educational or multi-site environment and able to translate technical issues clearly for non-technical users. Essential Skills and Experience Microsoft Windows Server (), roles and services Office 365 deployment, migration, and administration Active Directory (Local and Azure), Group Policy management Virtualisation (Hyper-V / VMware) PC deployment tools such as SCCM, MDT, or WDS Networking configuration including VLANs and subnetting (HP/Aruba preferred) Backup solutions such as VEEAM, Redstor, or NAS Firewalls, web filtering, and wireless systems (Smoothwall, WatchGuard, Aruba) Familiarity with Sophos security products Experience within the education sector is highly desirable. Why Apply? This is a rewarding opportunity to lead IT delivery across schools, play a key role in supporting teaching and learning, and further develop your technical and leadership skills within a supportive, forward-thinking organisation.

IT Support Technician - A Fantastic Opportunity with a Great Company A great, long-established IT services company is looking for an enthusiastic and skilled IT Support Technician to join their team. This organisation provides and supports IT systems for clients across the UK, taking pride in their high level of technical expertise and professional approach. They value respect, integrity, and the environment in which they operate. This is a home-based, part-time role, ideal for someone with IT Helpdesk or IT Engineer experience, gained either in-house or as a field engineer. What You'll Need: Previous experience as an IT Helpdesk Technician or IT Engineer Experience working with Cloud-based Microsoft systems and on-site Microsoft servers, with a strong working knowledge of Microsoft 365 A genuine passion for IT and technology Excellent communication and customer service skills A professional and proactive approach Strong analytical and problem-solving abilities Highly organised with great attention to detail Ability to work both independently and as part of a team The Role: Act as the first point of contact for clients via telephone and email Log and track support issues through the company's ticketing system Diagnose and resolve customer issues where possible, escalating internally when required Maintain clear and regular communication with customers regarding ticket progress Keep accurate records and documentation Collaborate effectively with team members Receive comprehensive in-house training, including an initial 3-day induction at company offices and ongoing remote training The Hours & Benefits: 20 hours per week, home-based, with flexible hours available Friendly team Starting salary dependent on experience This is an excellent opportunity to join a friendly, professional, and forward-thinking IT company that values its people and supports their ongoing development. Apply now to take the next step in your IT career!

IT Support Technician £28,000 - £31,000 plus generous benefits Tonbridge, TN9 A highly prestigious independent school is seeking an experienced IT Support Technician to join its dynamic and forward-thinking IT team. This well-respected school is known for its strong academic reputation, impressive resources, and forward-thinking approach to digital learning for staff and students In this role, you will provide first and second-line technical support, acting as one of the initial points of contact for helpdesk requests and ensuring prompt, efficient service across a large multi-site campus. Responsibilities include diagnosing and resolving issues on Windows and Apple devices, supporting Microsoft 365 and Adobe Creative Cloud, assisting with AV systems, and helping maintain a robust and secure digital infrastructure. You will also play a key role in maintaining devices, supporting events, and contributing to wider IT improvement projects - all within an environment that values professionalism, collaboration, and exceptional service. IT Support Technician - Requirements: First/second-line IT support experience Strong troubleshooting skills across Windows 10/11 and Apple OS Knowledge of Microsoft 365, Active Directory, Adobe Creative Cloud, and basic networking Excellent customer service and communication skills This is a full-time, year-round position with occasional rota-based Saturday cover and offers benefits including; generous annual leave and pension contributions, free lunches during term-time, CPD and progression opportunities and other staff perks such as sports centre access, discounted theatre tickets, free parking and more. My client offers ongoing training and mentorship, with opportunities to grow your technical and professional skills; including IT support, networking and cyber security. Integral Recruitment is acting as an employment agency in regard to this advertisement.