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Microsoft Support EngineerApplyremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-101446At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners (our customers) - solving complex challenges and keeping our marketplace platform running seamlessly!If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact As our Microsoft Support Engineer - you will be the trusted technical partner behind our partner (our customers) ecosystem - solving challenges, guiding partners, and keeping our marketplace platform running smoothly. You'll collaborate across teams and vendors to resolve issues, support our marketplace operations, and deliver an outstanding customer experience every day Let's look at your day to day as a Microsoft Support Engineer: Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience Build strong relationships with partners and collaborate cross-functionally with internal teams to deliver seamless support Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow You'll be the ideal Microsoft Support Engineer for us if you have: Advanced demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment Understanding of key technologies used by MSPs and marketplace vendors, espicially Microsoft (if you have CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. experience that would be a plus) Experience supporting Managed Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations) Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication Strong problem-solving skills, including the ability to troubleshoot technical issues quickly and effectively Balance immediate fixes with long-term solutions, ensuring sustainable improvements across processes and systems Collaborate effectively with cross-functional teams and external partners to achieve shared goals Stay proactive, adaptable, and motivated to learn in a fast-paced, dynamic, and evolving environment In order to fulfil this role you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will , the talent partner managing this role on + DDI (No Agencies Please). Anti fraud and candidate authenticity At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Salary & benefits for our Microsoft Support Engineer : Salary: depending on experience up to £28.000,00 Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Bristol office (Hybrid) - 3 days: Tuesday through to ThursdayPax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being.These offices feature state-of-the-art amenities and foster strong community engagement through regular social events.Hotdesking with laptop docks and multiple monitorsWellness areas and communal spacesState of the art coffee machines and social areas designed to support collaboration Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice:

Microsoft Support EngineerApplyremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-101446At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners (our customers) - solving complex challenges and keeping our marketplace platform running seamlessly!If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact As our Microsoft Support Engineer - you will be the trusted technical partner behind our partner (our customers) ecosystem - solving challenges, guiding partners, and keeping our marketplace platform running smoothly. You'll collaborate across teams and vendors to resolve issues, support our marketplace operations, and deliver an outstanding customer experience every day Let's look at your day to day as a Microsoft Support Engineer: Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience Build strong relationships with partners and collaborate cross-functionally with internal teams to deliver seamless support Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow You'll be the ideal Microsoft Support Engineer for us if you have: Advanced demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment Understanding of key technologies used by MSPs and marketplace vendors, espicially Microsoft (if you have CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. experience that would be a plus) Experience supporting Managed Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations) Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication Strong problem-solving skills, including the ability to troubleshoot technical issues quickly and effectively Balance immediate fixes with long-term solutions, ensuring sustainable improvements across processes and systems Collaborate effectively with cross-functional teams and external partners to achieve shared goals Stay proactive, adaptable, and motivated to learn in a fast-paced, dynamic, and evolving environment In order to fulfil this role you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will , the talent partner managing this role on + DDI (No Agencies Please). Anti fraud and candidate authenticity At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Salary & benefits for our Microsoft Support Engineer : Salary: depending on experience up to £28.000,00 Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Bristol office (Hybrid) - 3 days: Tuesday through to ThursdayPax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being.These offices feature state-of-the-art amenities and foster strong community engagement through regular social events.Hotdesking with laptop docks and multiple monitorsWellness areas and communal spacesState of the art coffee machines and social areas designed to support collaboration Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice:

Overview Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Salary £40,000 per annum plus monthly tronc typically £3,400 annually Key Responsibilities Provide Tier 2/3 support for the Hotel IT systems and Users. Covering LAN, WAN and Wifi networks, On-premises servers, Cloud Services, End-user devices and Hotel specific equipment Perform deployments, upgrades and changes across the variety of hardware and software in place. Have a strong working knowledge of IT Cyber hygiene and work with a security focused mindset. Manage and administer Microsoft 365 including Entra Hybrid Join, Intune and M365 productivity suite. Manage and maintain Microsoft Active Directory and on-premises network services. Support Hotel Audio Visual systems in conjunction with our support partner. Support Hotel 3CX telephony systems Manage and maintain Hotel remote access and Identity management. Maintain and troubleshoot a variety of Hotel specialised systems in conjunction with our support partners such as POS, Door Entry, CCTV and other integrated platforms Accurate and regular updating of systems documentation, asset management and operating procedures. Deliver Hotel events and projects as needed, providing IT knowledge and Support to facilitate the smooth running of events and projects. Key Skills, Qualities & Experience Extensive experience in IT support and systems administration. Strong troubleshooting skills across hardware, software, and network environments. Familiarity with enterprise platforms Ability to work independently and also to collaborate effectively with the internal departments and external vendors. Strong communication skills and the ability to communicate effectively with system users of all levels of skill. Strong time management and prioritisation skills, being able to balance the competing priorities of a busy IT team. A willingness to learn and go the extra mile to support an exceptional Hotel guest experience. Benefits Tips typically over £200 per month (£3,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Holiday Buy/Sell Scheme Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives.Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Stream, allowing you to instantly access your wages

Microsoft Dynamics 365 Consultant (Business Central) Pax8United Kingdom - Derby/Bristol/FarnboroughThis position is a 12 Month Maternity CoverShape the Future of Cloud ERP with Pax8Join Pax8 as a Microsoft Dynamics 365 Business Central Consultant in the UK and play a pivotal role in delivering transformative solutions to partners-while growing your career alongside cutting-edge AI innovation.Why This Role Stands OutThis is your opportunity to work at the forefront of cloud ERP transformation, helping partners unlock the full potential of Microsoft Dynamics 365 Business Central. At Pax8, you won't just implement solutions-you'll influence strategy, elevate partner capability, and evolve with a business that's embracing AI-enabled tools and intelligent automation across every part of the journey. You'll be empowered to grow fast, experiment, and make a real impact in a high-growth, high-energy environment.Our Culture & CommunityAt Pax8, we're building something special-where technology meets human connection. We are proud to be a global leader in cloud marketplaces, recognised for our innovation and people-first culture. You'll join a collaborative environment where ideas are shared openly and success is celebrated together. Explore more about our journey and values on our website and discover how we're shaping the future of cloud distribution.What You'll Be DoingLead the delivery of Microsoft Dynamics 365 Business Central projects for partners, from discovery through to implementationCollaborate closely with partners to understand their business needs and design tailored ERP solutionsProvide expert guidance on best practices, helping partners adopt scalable and future-proof approachesTranslate complex business requirements into clear system configurations and workflows️ Support integrations, data migrations, and system optimisation to ensure seamless performanceEnable partner success through training, knowledge sharing, and continuous improvement initiativesTroubleshoot and resolve functional challenges, ensuring high-quality outcomes for every engagementThe Impact You'll MakeYour expertise will directly empower partners to operate more efficiently, scale their businesses, and deliver greater value to their customers. Internally, you'll help strengthen Pax8's Microsoft practice, contributing to our reputation as a trusted advisor in the cloud ecosystem. What You'll BringProven experience delivering Microsoft Dynamics 365 Business Central solutionsStrong understanding of ERP systems, business processes, and financial operationsDemonstrated ability to translate business requirements into technical solutionsSubstantial experience working with partners or customers in a consulting capacityExcellent communication skills, with the ability to explain complex concepts clearlyA collaborative mindset and passion for driving partner successAdaptability and curiosity to learn and evolve alongside new technologies, including AI-driven toolsTrust and HiringAt Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.InclusivityWe encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United Kingdom.What You'll Get£34,000 - £49,000Annual performance-based bonusPrivate healthcare and wellbeing supportPension contributionsGenerous holiday allowanceDedicated learning and development timeAccess to LinkedIn Learning and internal training resourcesRegular social events and team activitiesFlexible hybrid working optionsThis position is a 12 Month Maternity CoverOur Office EnvironmentOur office spaces are designed to bring people together in a collaborative and energising way. You can expect open-plan environments with natural light, modern workstations, and spaces to connect, focus, or recharge. From well-stocked kitchens and great coffee to social events and wellness areas, our offices are built to support both productivity and community.Growth & DevelopmentThere's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level.About Pax8Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other.We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.Background ChecksAs part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.️ Equal OpportunitiesPax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes.Privacy notice:

We are a global technology group, headquartered in London. We deploy experts and frontier technology, like AI, to help organisations thrive through change. We have over 600 professionals (>75% hands-on technical talent) spread across Europe, North America and Asia, and are backed by Marlin Equity Partners. We help customers to: Work smarter - Building modern, scalable infrastructure, apps and workflows that actually improve your bottom line. Engage personally - Creating digital experiences that capture attention, convert sales, and keep customers coming back. Stay secure - Establishing the security, governance and compliance systems that protect you from threats, fines, and downtime. We work with some of the world's biggest brands to solve their biggest problems. From highly regulated financial institutions to fast-moving tech unicorns and global retailers. Different worlds, same standard: we ship tangible outcomes into production, fast. Then we work alongside customers to maintain and optimise them long term, upskilling their teams along the way. How You'll Shape Our Success As a Senior Trainer, you are a commercial consultant and an expert facilitator capable of designing and delivering highly complex, bespoke learning pathways. You do not just deliver off-the-shelf courses; you architect learning experiences that solve specific, complex business problems for our enterprise clients. At this level, you operate with high commercial independence. You will confidently and independently run Training Needs Analyses (TNAs) for training engagements, actively contribute to pre-sales proposals, and identify upsell opportunities directly from the classroom. You will also take a leading role in designing premium content for our recurring revenue training products. Your Shared Responsibilities: Curriculum Design: Design, build, and deliver complex, bespoke training materials and learning pathways from scratch, based on customer training needs Independent Integration: Capable of independently running Training Needs Analyses and scoping requirements for Google Workspace SoWs without oversight from the Change Management team. Commercial Impact: Understand project Statements of Work (SoWs) deeply. Draft standard training SoWs, contribute to pre-sales pitches, and actively identify/flag upsell opportunities spotted during classroom delivery. Contractor QA & Onboarding: When freelance trainers are deployed on your projects, act as their quality assurance lead. Brief them on the training, hand over Beyond-standard curriculum, and peer-review their delivery to ensure absolute consistency for our clients. Productisation: Take a leading role in designing premium, high-margin sessions for Beyond's recurring revenue training products. Mentorship: Mentor Core trainers, peer-review course materials, and champion continuous improvement in facilitation techniques. Technical expertise: Deliver high-value, bespoke workflow training. Ability to learn about and specialise in advanced Gemini Enterprise masterclasses, AppSheet, and Apps Script automation to solve specific departmental challenges. What You'll Need to Succeed Essential Skills & Experience: Significant experience delivering technical or bespoke training programmes to enterprise audiences. Strong commercial awareness, with experience scoping training requirements and contributing to Statements of Work. Excellent curriculum design skills, capable of translating complex technical concepts into engaging, business-focused learning. Advanced Google Workspace knowledge and proven experience delivering AI/Gemini or low-code automation training. Benefits We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Wellbeing Competitive base salary Matching pension scheme (up to 5%) from day one Discretionary company bonus scheme 4 x annual salary Death in Service coverage from day one Employee referral scheme Tech Scheme Health and Wellness Private medical Insurance from day one Optical and Dental cashback scheme app: access to remote GP's, second opinions, mental health support, and physiotherapy EAP service Cycle to work scheme Work Life balance and Growth 28 days annual leave (plus bank holidays) An extra paid day off for your birthday Ten paid learning days per year Flexible working hours Work from anywhere (up to 3 weeks per year) Industry-recognised training and certifications Bonusly employee recognition and reward platform Clear opportunities for career progression Length of service awards Regular company events Diversity and Inclusion At Beyond we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.

About The Role As a CAFM Technical Specialist you will be responsible for managing and optimizing our Computer Aided Facilities Management (CAFM) system, MRI's Concept Evolution. Key Responsibilities System Administration and Configuration: Administer and configure the CAFM system, including user access, security settings, and system parameters. Customize workflows, forms, and reports to meet specific facility management needs. Data Management: Maintain accurate and up to date facility data within the CAFM system, ensuring data integrity for space allocations, asset inventories, and occupancy information. Integration and Interoperability: Collaborate with other systems (Building Management Systems, IoT devices, HR systems) to integrate data and streamline processes; troubleshoot and resolve integration issues. User Support and Training: Provide technical support to end users and conduct training sessions using a train the trainer approach. System Enhancements and Upgrades: Evaluate new features and enhancements in CAFM software, plan and execute system upgrades with minimal operational disruption. Reporting and Analytics: Generate regular reports on facility utilization, maintenance activities, and space occupancy; analyze data trends to identify opportunities for process improvement. Compliance and Best Practices: Stay informed about industry standards and best practices, ensuring compliance with relevant regulations and guidelines. Vendor Management: Collaborate with CAFM software vendors and service providers, participate in vendor selection, contract negotiations, and ongoing relationship management. Continuous Improvement: Proactively identify areas for system optimization and propose enhancements; participate in cross functional teams to improve facility management processes. General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill, and diligence when carrying out duties. Act in good faith and promote the long term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group's policies on equality & diversity, information security, health and safety and data protection, and manage the people reporting into them. Support and promote the UK & Ireland group's sustainability plans and policies, including the Carbon Management Plan, carrying out duties in a resource effective way. Qualifications & Skills Necessary: Experience working within Facilities Management or equivalent industry using CAFM products such as MRI's Concept Evolution; good experience in a range of current technologies and tooling; highly motivated, driven, and able to work with limited supervision but also as part of a team; ability to plan, manage and execute your own workload; good interpersonal, communication and presentation skills. Desirable: Strong experience of implementing, supporting and managing databases, data applications and tooling; experienced in implementing and configuring vertical applications; higher education qualification preferred, but not essential. Core Expectations Show flexibility in working arrangements to ensure service delivery. Self motivated and able to work effectively in a fast paced environment. Have a positive and focused attitude when dealing with colleagues. Be able to take personal responsibility. Have a flexible and positive attitude towards work. Be keen to continuously improve own learning and development. Support and embed the UK & Ireland group's corporate values. Equal Employment Opportunity Statement We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Role Overview Training is a core activity across EMBL-EBI, involving almost every part of the organisation and coordinated by a team of about 20 people. The Training Team delivers a world recognised programme that includes virtual and face to face training for a global audience, alongside self paced online learning, live webinars, and capacity building through secondments and train the trainer workshops. Join EMBL EBI as a Full Stack Engineer and play a key role in shaping the digital platforms behind a world leading life sciences training programme. Responsibilities Collaborate with internal teams and international partners to develop high quality training websites and shared components. Own the full solution lifecycle from concept to deployment, ensuring robust, scalable, secure, and high performance applications. Work with users and stakeholders to understand needs and design/implement features in PHP, React, WordPress, and Drupal. Develop frontend and backend architecture and write effective APIs following WCAG compliance. Ensure cross platform compatibility, test for security and performance, and perform code reviews and unit tests. Write technical documentation and support client requests through ticketing systems. Qualifications Bachelor's degree in Computer Science, Information Technology, or Engineering. 4 5 years of senior full stack web development experience, including Drupal/WordPress CMS. Proficiency in HTML, CSS, TypeScript, and JavaScript (AngularJS, React, VueJS). Back end expertise with PHP, Ruby, or Node.js and RESTful APIs. Experience with MySQL, PostgreSQL, MongoDB and basic server management (SSH, Linux, Apache, Nginx). CI/CD pipelines using Jenkins, GitLab or similar. Experience integrating Gen AI solutions and AI assisted development tools. Knowledge of AWS hosting and cloud infrastructure. Strong communication skills, attention to detail, and autonomous project management. Preferred Experience Build tools: NPM, Jekyll, Grunt, Sass/SCSS. Container/VM deployment: Kubernetes, Docker, etc. Google Analytics or similar for performance insights. Agile project development. Enterprise Drupal architecture and custom module development. Contract & Salary Initial 3 year fixed term contract, renewable up to 9 years. Grade 5 with a monthly salary starting at £3,303.40 (after tax, excluding pension and insurance contributions). Includes generous benefits. Benefits Monthly family, child, and non resident allowances, annual salary review. Pension scheme, death benefit, long term care, accident at work and unemployment insurances. Flexible working arrangements, including hybrid patterns. Private medical insurance for you and immediate family. 30 days of annual leave plus public holidays. Relocation package with installation grant (if required). On site library, gym, cafeteria, and shuttle bus. Casual dress code and extensive sports and social club activities. On site nursery, child sick leave, generous parental leave, holiday clubs. Non UK residents: visa exemption, education grant for private schooling, support to travel home every second year, non resident allowance. Diversity & Inclusion EMBL welcomes candidates of all genders, identities, nationalities, and backgrounds. We are committed to providing an inclusive and supportive workplace. International Applicants We recruit internationally and successful candidates are offered visa exemptions. Closing Date Applications close on 14/06/2026.

SC Cleared SAP Functional Trainer Location: Hybrid, first 6 months will be mainly out of Walsall (with flexible delivery in Bristol and Rosyth) Duration: 12 months with possible extension Rate: Up to £650 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Are you an experienced SAP professional with a passion for training and knowledge transfer? Our client, a reputable organisation within the Business & Engineering Systems sector, is hiring for a Neptune Release 14 Functional Trainer to deliver vital SAP module training. This is a fantastic opportunity to contribute to a high-profile project, supporting critical systems in a secure environment. What you'll be doing: Delivering Neptune R14 functional training in SAP modules such as Production Planning, Plant Maintenance, Material Management/Logistics, or Project Systems/Sales & Distribution. Producing training materials aligned with company standards and safety regulations. Conducting rapid knowledge transfer sessions for Super Users and Key Users. Supporting Super Users in training delivery and developing their trainer skills. Preparing data in SAP ECC to facilitate training exercises. Delivering end user training via classroom and Teams sessions. Assisting with additional training activities as required by the training manager. What you'll bring: Proven SAP functional expertise in at least one of the specified modules. Experience creating and delivering training materials, both in person and online. Strong proficiency with Microsoft Office suite, including Word, Excel, PowerPoint, Outlook, Project, and Visio. Excellent organisational skills, attention to detail, and the ability to work accurately under pressure. Effective communication skills, capable of engaging with all levels of staff. A proactive approach, with the ability to adapt quickly and solve problems independently. Commitment to safety, quality, and continuous improvement. Additional requirements: Security clearance to MOD SC standards. Flexibility to work across multiple locations, primarily in Walsall, Bristol, and Rosyth. This role offers a dynamic environment where your expertise will directly impact system implementation and user adoption. If you're ready to bring your SAP training skills to a challenging and rewarding project, we want to hear from you! Apply now to join a forward-thinking organisation committed to excellence and innovation.

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud. Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking. It's how we stay driven, supportive, and always one step ahead as AI reshapes our world. Why this role? You'll be the crucial link between Snyk's cutting-edge product and our customers, both new and established. As a Senior Solutions Engineer, you'll drive the technical adoption of Snyk's developer security platform, ensuring our customers successfully integrate security right from the start. You won't just support sales - you'll shape how customers experience and succeed with Snyk, influencing both product evolution and customer strategy. You'll be the technical evangelist empowering development teams to stay secure as they build the digital future faster than ever. This role also includes a partner-focused element, where you'll collaborate with and enable Snyk's strategic partners - combining solution architecture, technical enablement, and joint go-to-market influence to scale Snyk's reach across the ecosystem. What You'll Do: Be the Technical Expert: Deeply understand and articulate Snyk's value across developer and security audiences. Drive the Sale: Lead technical discovery, demos, and proof-of-concept engagements that convert curiosity into adoption. Consult and Educate: Champion secure development practices and coach teams on embedding security into their workflows. Shape the Product: Partner with Product and Engineering to share insights from the field and influence roadmap direction. Enable Partners: Collaborate with channel partners to build technical enablement, joint value propositions, and integrations. Drive Partner Success: Act as a technical advisor and trainer for key channel and technology partners, helping them design, position, and deliver Snyk solutions as part of joint go-to-market initiatives. What You Bring: 5+ years of experience in sales engineering, software development, or security-related roles. Strong understanding of developer and DevOps ecosystems and practices. Familiarity with a wide range of coding languages and development workflows. Proven success working with highly technical, enterprise-level customers in the local market. The drive to plan, set milestones, communicate proactively, and align stakeholders to deliver results. Experience engaging with or enabling channel or technology partners - especially where you've combined solution architecture and technical enablement with strategic influence. It'd Be Awesome If You Also Have worked in early-stage, fast-growth startups, especially in developer tooling - we like a bit of hustle. Have a developer background or hands-on coding experience. Love to teach, and coaching is a natural habit - share that wisdom! Have experience working cross-functionally in direct or matrixed environments. Have a sense of humour - we take our mission seriously, but not ourselves! We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs - Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role. - Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development - Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers - Health benefits, employee assistance plans, and annual wellness allowance - Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

eCare Digital IT Trainer NHS Foundation Trust Truro, Cornwall Band: Band 4 Contract Type: Fixed Term Duration: 3 months (with potential for extension) Location: Based in Truro, Cornwall - travel across Cornwall required (3-4 days per week) Working Pattern: Full-time - must be prepared to work evenings and weekends as required Salary: £27,485 per annum (under 3 years' experience) £30,162 per annum (3+ years' experience) Vacancies: 8-10 positions available About the Role RGH-Global is proud to be recruiting on behalf of an NHS Foundation Trust in Cornwall for multiple eCare Digital IT Trainers to support one of the most significant digital transformation programmes in the region. The Trust is implementing the Oracle Health (Cerner) Millennium eCare system across the Cornwall and Isles of Scilly Healthcare Community. This is a large-scale programme requiring approximately 8,500 NHS staff to be trained across a nine-week period, and these roles sit right at the heart of that delivery. With 8-10 positions available and an immediate start required, this is an excellent opportunity for experienced IT trainers with an NHS or healthcare background to make a real impact on frontline patient care services across Cornwall. Key Responsibilities Deliver face-to-face training on the Oracle Health (Cerner) Millennium eCare system to NHS staff across the Cornwall and Isles of Scilly Healthcare Community Train groups ranging from 1:1 sessions up to 10 trainees, and occasionally present to larger audiences in an auditorium-style environment Contribute to the development, enhancement, and maintenance of IT training materials, courses, and user guides Deliver project-related training including preparation of new materials for specific service requirements Manage your own training schedule in conjunction with team members, managers, and project staff Resolve PC software and user account issues in the classroom environment Invigilate and accurately record examination and assessment outcomes Collect course evaluation data at the end of every training programme or day Ensure trainees understand and comply with IM&T security standards, Data Protection policy, and Caldicott recommendations Assist with IT projects, IT support, and help desk activity as required Work independently and use own initiative, escalating issues to managers when appropriate What We Are Looking For Essential Experience with a PAS or similar system, and/or NHS or health-related software Informal coaching or training experience Diploma level qualification or equivalent hands on IT experience Advanced IT skills including Excel and the full Microsoft Office suite Confident knowledge of MS Windows Strong communication, interpersonal, and presentation skills Patient, calm, organised, flexible, and adaptable - able to think on your feet in a classroom setting Ability to explain complex IT subjects clearly to staff with a wide range of technical knowledge Full UK driving licence and access to own vehicle - travel to training sites across Cornwall is required 3-4 days per week Willingness to work at all training sites throughout Cornwall, including rural locations Prepared to work outside normal office hours including evenings and weekends when required Desirable Experience with Oracle Health / Cerner Millennium systems Experience writing training materials, lesson plans, or user guides Formal IT qualification Knowledge of NHS Mail and NHS health and safety policy What You Need to Know These roles are fixed term only - daily rate and contractor arrangements will not be considered. Candidates must fall within the advertised salary bands; over budget profiles cannot be considered. Mileage from the base site in Truro will be reimbursed in line with Trust policy. Payable parking is available on site with reduced rate season tickets available for staff. Candidates must be prepared to carry presentation equipment and laptops to training venues across Cornwall.