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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy

Business Analyst (DV Cleared) London Salary Up To £80,000 Security Clearance: Developed Vetting (DV) required and must be held prior to application Role Overview We are seeking an experienced DV-cleared Business Analyst to support mission-critical programmes within the UK national security and defence domain. The role sits within a delivery team working closely with senior stakeholders, technical specialists, and delivery leads on data-driven platforms working on state of the art technology. You will play a key role in translating complex operational and intelligence requirements into clear, actionable product and data outcomes, ensuring solutions deliver measurable impact in high-assurance environments. Key Responsibilities Elicit, analyse, and document business, operational, and user requirements within highly secure settings Act as a trusted interface between end users, technical teams, and senior stakeholders Translate mission and operational needs into epics, features, user stories, and acceptance criteria Support the delivery of data-centric solutions leveraging Palantir platforms (e.g. Foundry / Gotham) Facilitate workshops, requirement-gathering sessions, and stakeholder briefings Support product owners and delivery managers in prioritisation and roadmap planning Ensure solutions align with security, governance, and compliance requirements Contribute to continuous improvement of BA practices across secure delivery teams Essential Skills & Experience Active DV clearance (mandatory) Proven experience as a Business Analyst within defence, national security, or central government Strong experience working on digital, data, or software delivery programmes Ability to work confidently with both technical and non-technical stakeholders Experience producing high-quality requirements documentation and artefacts Understanding of Agile delivery methodologies (Scrum / SAFe / Kanban) Strong analytical thinking and problem-solving skills Comfortable operating in fast-paced, ambiguous, and high-impact environments Desirable Experience Experience working with Palantir Foundry, Gotham, or similar data platforms Background in intelligence, operations, analytics, or complex data environments Exposure to product-led or outcome-driven delivery models Experience working in multi-disciplinary delivery teams What You ll Bring Discretion, professionalism, and integrity when operating in sensitive environments A user-centred mindset combined with strong commercial and operational awareness The ability to challenge constructively and influence senior stakeholders A passion for using data and technology to solve complex real-world problems

Service Assurance Analyst Service Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration: 6 months initial 3 days per week on-site in Warrington, 2 WFH We are seeking a Service Assurance Analyst to join our team on a contract basis. The role involves contributing to various stages of service design, transition, and operations, ensuring that service level agreements (SLAs) are realistic and met. This position requires a blend of technical understanding and excellent stakeholder management skills. Day-to-day of the role: Contribute to the design and production of Digital Services related processes and documentation. Provide service governance for projects through Service Acceptance Criteria and PRISM Governance. Communicate effectively with all stakeholders before, during, and after changes delivered by Digital Operations & Project Delivery. Document and disseminate knowledge gained during the test, change, release, and deployment phases to all relevant parties. Ensure new or changed services are accepted by the business and stakeholders before implementation. Assist with the implementation of Continuous Service Improvement Plans (CSIPs) within the Digital Operations function. Monitor and respond appropriately to day-to-day customer/client issues to ensure resolution. Promote a positive image for Digital Operations, building and sustaining strong working relationships. Work with third parties to ensure they deliver maximum value to the business. Make decisions based on process and experience, and identify ways to improve existing services. Required Skills & Qualifications: Excellent verbal and written communication skills; ability to present information effectively to a broad audience. Analytical and methodical, able to work through ambiguity. Experience working with multiple third parties at all levels and managing multiple priorities. Good awareness of financial and commercial commitments and liabilities, and the impact of unsuccessful change implementation. Strong experience in project management methodology, including delivery methods and testing lifecycle. Understanding of technology, infrastructure, telecommunications, and networks, with the ability to translate technical information for business users. Excellent customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of 'end-to-end' process operation. ITIL Foundation qualified (v3 or 4), or experience working within an ITIL framework, and willingness to work towards qualification. In the first instance please submit your CV.

About the role This is a fantastic opportunity to join Southern Water's Cyber Risk & Assurance team, the organisation's second line of defence within the wider Cyber Security function. As a Cyber Risk & Assurance Analyst, you'll play a central role in helping the business understand, manage and reduce cyber risk across critical operations. You'll be responsible for developing and improving cyber risk insights in your area of specialism, driving process and tooling enhancements, and supporting stakeholders across Technology, Legal and the wider business. This is a role for someone who enjoys tackling complex problems, breaking them down into actionable solutions, and collaborating with a wide range of experts. You'll also act as a trusted advisor helping colleagues understand cyber threats, risks and controls, and supporting the wider team in embedding strong cyber risk management practices across Southern Water. What you will be responsible for: You will conduct complex cyber risk assessments, strengthen key controls, deliver clear risk insights, and drive improvements across cyber domains - all while building collaborative relationships across Technology, Security, Legal and the business. Key Responsibilities Maintain an up-to-date understanding of the cyber threat landscape, relevant regulations (including NIS1/NIS2 and GDPR), and emerging risks. Lead, plan and perform complex cyber risk assessments aligned to industry-recognised frameworks, testing the design and effectiveness of cyber controls. Produce high-quality risk assessment reports with clear, actionable conclusions that support timely risk-based decision-making. Identify and deliver improvements across domains such as identity & access management, application security, endpoint security, and network security. Work closely with stakeholders across Security, Technology, Legal, Internal Audit and the wider business to assess control gaps, prioritise remediation actions and track progress to completion. Build strong working relationships across teams to influence, support and strengthen cyber risk management practices. Drive process improvements and enhancements across the Cyber Risk & Assurance function. Additional requirements specific to the role Will work closely with both technical teams and non-technical stakeholders, requiring an ability to communicate complex concepts clearly. Must be comfortable operating in an environment with regulatory, operational and cyber security obligations. Occasional engagement with internal or external audit teams may be required. What you'll bring to the role: Essential Degree-level education or equivalent experience. Strong knowledge of cyber security and information security control best practice. Proven experience in cyber security, risk management or security assessment (10+ years, or advanced degree with 8+ years). In-depth understanding of key frameworks such as NIST (800-37, 800-30, 800-53), ISO 27001/27005, SOC 2, PCI or MITRE ATT&CK. Solid understanding of cloud models, application security, vulnerability and patch management. Experience in regulated and/or unionised environments. Excellent communication skills with the ability to simplify complex findings for senior management. Strong attention to detail and a proactive, positive, innovative mindset. Desirable GRC or security certifications (e.g., CISSP, CISM, CRISC, CISA, GCFE, GSEC, CCSP). Experience with cyber risk modelling (e.g., CyberCube, RMS, Cyence). Hands-on experience with frameworks such as ISO 27001, NIST CSF, NCSC CAF or CIS Controls. Understanding of ICS/OT environments. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation . At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need. Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all preemployment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

Detection & Response Analyst (SOC / Security Engineering Pathway) Portsmouth (Hybrid) Why this role is different Most SOC roles are alert-heavy and repetitive. This isn't one of them. You'll be joining a team that's actively moving beyond traditional SOC work-focusing on threat detection, automation, and security engineering , not just ticket handling. If you're looking to step up from SOC OR move closer to engineering / threat hunting , this is a genuine pathway role. What you'll be doing Investigating and responding to security incidents across enterprise environments Building and improving SIEM detection rules / use cases Working with security tooling (EDR, SIEM, cloud security platforms) Supporting threat hunting and proactive detection activities Collaborating with engineering teams to improve automation and response Contributing to continuous improvement of security operations What we're looking for We're open to people from a range of backgrounds, including SOC, SecOps, or infrastructure with security exposure. You might have: Experience in a SOC, SecOps, or similar security-focused role Exposure to tools like SIEM (Splunk, Sentinel, QRadar, etc.) or EDR Understanding of common attack techniques (MITRE ATT&CK, incident response basics) An interest in detection engineering, automation, or threat hunting Not ticking every box? That's fine-we're hiring for potential as well as experience . Progression & development This role is designed as a stepping stone into more advanced security work , including: Threat Hunting Detection Engineering Security Engineering / Automation Incident Response You'll be supported with training, certifications, and hands-on exposure to modern tooling. Working setup Hybrid Flexible working environment Portsmouth office for collaboration when needed Why join? Clear progression beyond traditional SOC work Opportunity to work on modern security tooling and detection engineering Supportive team environment with real development focus Chance to build skills that are highly in demand across cyber security

Business Analyst Liverpool (Hybrid - minimum 2 days per week in the office) £48K An experienced Technical Business Analyst is required for our legal client to join their Project Management Team. You'll act as the link between legal practice and operational teams, ensuring requirements are captured clearly, processes are improved, and technology solutions are well-designed and effectively delivered. You will work closely with stakeholders across the organisation, supporting both internal operations and client-facing transformation projects. Strong communication, analytical capability, and the ability to work across complex environments are essential. Key Responsibilities: Lead workshops to capture requirements and map user journeys Build strong relationships with stakeholders at all levels Produce clear, concise requirements documentation Prioritise requirements using structured methods Support data migration, testing preparation, and execution Define and manage project scope and change control Assist with training and provide post-go-live support Contribute to client-facing process mapping and solution design Work with IT Infrastructure and Legal Tech teams to ensure technical feasibility and solution quality Skills: Essential Minimum 3 years' experience as a Technical Business Analyst Advanced Excel and Visio skills Strong stakeholder management and workshop facilitation skills Excellent analytical and communication skills Experience translating requirements into user stories Gap analysis and requirements tracking capability Process mapping / wireframing experience Experience with complex integrated systems and data flows Ability to manage multiple projects independently Basic SQL and data mapping experience Desirable Knowledge of legal systems (e.g., Aderant, Intapp, iManage) Experience with APIs or data-focused projects Power BI capability QA testing experience Exposure to Lean Six Sigma

Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 13 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

The Information Security Analyst will play a critical role in safeguarding the organisation's systems and data, ensuring compliance with security policies and regulations. Based in Hatfield, this role is ideal for individuals passionate about the life science industry and technology. Client Details The hiring company is a medium-sized organisation operating within the life science industry, with a focus on innovation and excellence in its field. The company is known for its commitment to leveraging technology to drive forward its mission. Description Implement and maintain ISMS aligning with ISO27001 Ensure security controls are in-place based on ISO27001 and NIST As the regional security representative in the global Security / Technology project Lead / execute phishing campaign Conduct vulnerability assessments and implement measures to mitigate potential risks. Involve in global security operations process, analysis and escalate security alerts / tickets from global SOC team Maintain and update security policies, standards, and procedures in alignment with industry regulations. Collaborate with cross-functional teams to ensure secure system designs and implementations. Provide training and support to staff to enhance security awareness across the organisation. Profile Practical experience and understanding of ISO27001 Familiar with NIST and GDPR is preferred Solid experience in threat, risk and vulnerabilities management process Experience with security tools such as SIEM, intrusion detection systems, and endpoint protection. Strong analytical and problem-solving skills. Hold at least one security related professional certification is desirable Job Offer 24 days of holiday leave Performance-based bonus of up to 10%. Pension scheme with contributions up to 10%. Private medical insurance, life assurance, dental cover Finance support on professional certifications / memberships

SOC Engineer - Farnborough or Hemel Hempstead, UK Up to £65,000 Depending on Experience + Night Shift allowance Onsite in Farnborough or Hemel Hempstead Active SC required, with willingness to go through DV ABOUT THE CLIENT Our client is a highly respected technology consultancy working across complex and security critical environments. They deliver cutting edge digital and cybersecurity solutions to major public sector organisations. Due to continued growth, they are looking to appoint a SOC Engineer to strengthen their security capability. THE BENEFITS 25 days annual leave Health cash plan Life assurance Pension scheme Structured training and development Career progression opportunities Collaborative and supportive environment THE SOC ENGINEER ROLE: As a SOC Engineer, you will play a key role in ensuring security monitoring and protective tooling is deployed and operating effectively. You will support SOC operations by enabling analysts to detect and respond to threats quickly and efficiently. Install, configure and maintain security monitoring tools Ensure SOC tooling is optimised and operating effectively Support SIEM platforms and threat intelligence tooling Work with teams to assess risk and design security controls Apply updates, patches and follow change processes Stay current with emerging threats and recommend improvements SOC ENGINEER ESSENTIAL SKILLS Strong understanding of information security fundamentals Experience with SIEM tools such as Sentinel or Splunk Familiarity with security monitoring technologies Analytical mindset with strong problem solving skills Ability to manage multiple priorities and meet deadlines Strong communication and collaboration skills TO BE CONSIDERED: Please either apply through this advert or email me directly to discuss. By applying for this role, you give consent for your application to be submitted to our client in connection with this vacancy. KEY SKILLS SOC Engineer, SIEM, Sentinel, Splunk, Cyber Security, Security Monitoring, Threat Detection, Azure, AWS, Network Security, NSD

At Sopra Steria, our Security Operations Centre (SOC) protects some of the UK's most critical organisations. As a SOC Engineer, you'll make sure the right monitoring and protective tooling is in place-so our analysts can detect, investigate and respond at pace. It's a hands-on role with real impact and plenty of scope to grow your cybersecurity career. This is meaningful work across high-impact client environments in a culture that backs your growth-learn from specialists across engineering, architecture and operations. Based on Site in Farnborough OR Hemel Hempstead. You do need to be eligible for SC Clearance. What you will be doing: Install, configure and support security monitoring tools feeding into the SOC Ensure tooling is operating effectively to protect client environments. Work with teams to assess risks, design controls and define testing requirements. Support senior engineers with SIEM, threat intelligence and malware analysis platforms. Apply patches/updates, raise changes and follow agreed processes. Keep up to date with threats and recommend improvements. What you will bring: ? Clear understanding of Information Security fundamentals Sentinel OR Splunk experience. Familiarity with security monitoring/protective technologies. Good project-management skills; able to juggle multiple priorities. Analytical and systematic problem-solving approach; able to absorb and apply technical information. Ability to plan work to objectives and influence peers and specialist teams. Able to manage competing tasks, meet deadlines and collaborate in a busy environment. ompTIA Network+ (or similar) or equivalent knowledge. It would be great if you had: Experience with Azure or AWS security features. SIEM experience-especially Sentinel or Splunk. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location: Office based Hemel Hempstead OR Farnborough. Security Clearance Level: Eligible for SC Clearance. Internal Recruiter: Jane Salary: £To be discussed Benefits: 25 days annual leave with the option to buy additional days, Health Shields, life assurance, pension. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.

SOC Analyst (Level 2) Location: Aylesbury (Hybrid) Salary: Up to £45,000 (depending on experience) CTA are working with a Cyber Security company who are for a SOC Analyst (L2) to join their growing Security Operations Centre. This role is ideal for a junior analyst looking to build hands-on experience in monitoring, triaging, and responding to security incidents in a fast-paced, shift-based environment. Key Responsibilities Advanced Security Monitoring: Analyse SIEM alerts, logs, and security events to identify and respond to complex threats. Incident Response: Lead investigations, perform deep analysis, determine impact, and coordinate response activities. Threat Detection & Analysis: Develop and refine detection rules and use cases to improve threat visibility. Threat Hunting: Proactively hunt for advanced threats and indicators of compromise across the environment. Vulnerability Management: Identify, assess, and prioritise vulnerabilities and recommend remediation actions. Security Reporting: Produce detailed reports on incidents, trends, and overall security posture. Process Improvement & Automation: Enhance SOC processes, playbooks, and automation capabilities. Skills & Experience Strong experience with SIEM platforms (e.g., Microsoft Sentinel, Sumo Logic) Hands-on experience with EDR/XDR tools (e.g., CrowdStrike, Microsoft Defender) Solid understanding of: Incident response lifecycle Threat detection methodologies Networking protocols (TCP/IP, DNS, HTTP/S) Experience analysing logs from multiple sources (endpoints, network, cloud) Ability to independently investigate and resolve security incidents Scripting or automation experience (e.g., Python, PowerShell) is a plus Strong communication and stakeholder management skills What You'll Be Doing Acting as an escalation point for Level 1 analysts Working closely with customers and internal teams on incident investigations Tuning detection rules and improving alert quality Staying up to date with emerging threats, vulnerabilities, and attack techniques Supporting and mentoring junior analysts Requirements UK Citizenship (required due to the nature of the role) If you are looking for a progressive move with an established Cyber company, please do send your application through for consideration.

SOC Analyst (Level 1) Location: Aylesbury (Hybrid) Salary: Up to £25,000-£30,000 + shift allowance Shift Pattern: 24/7 rotating shifts (including nights and weekends) CTA are working with a Cyber Security company who are for a SOC Analyst (Level 1) to join their growing Security Operations Centre. This role is ideal for a junior analyst looking to build hands-on experience in monitoring, triaging, and responding to security incidents in a fast-paced, shift-based environment. Key Responsibilities Security Monitoring: Monitor SIEM dashboards, alerts, and log data to identify suspicious or malicious activity. Alert Triage: Perform initial investigation and prioritisation of security alerts, escalating where necessary. Incident Response (L1): Assist in incident investigation, gather relevant evidence, and support escalation to senior analysts or IR teams. Threat Detection: Support detection of threats using established rules and playbooks. Basic Threat Hunting: Assist with proactive searches for anomalies under guidance from senior analysts. Vulnerability Awareness: Identify and report potential vulnerabilities or misconfigurations. Reporting: Document incidents, actions taken, and findings clearly for internal teams and customers. Continuous Improvement: Contribute to improving SOC processes, playbooks, and detection rules. Skills & Experience Exposure to SIEM tools (e.g., Sumo Logic, Microsoft Sentinel) Familiarity with EDR/XDR tools (e.g., CrowdStrike, Microsoft Defender) Basic understanding of: Security operations Incident response lifecycle Networking fundamentals (TCP/IP, DNS, etc.) Strong analytical and problem-solving skills Good communication skills (written and verbal) Ability and willingness to work 24/7 shift patterns (including nights/weekends) What You'll Be Doing Working closely with senior analysts and wider security teams Supporting customers with security monitoring and incident triage Participating in a shift-based rota to ensure continuous SOC coverage Keeping up to date with emerging cyber threats and trends Learning industry tools and best practices through structured training Growth Opportunity Join a newly formed SOC team with a clear training and development pathway , offering progression into SOC Analyst Level 2 and beyond. Requirements UK Citizenship (required due to the nature of the role) If you are looking for a progressive move with an established Cyber company, please do send your application through for consideration.

We are currently recruiting for a Field Support Analyst to deliver efficient and effective IT field support to Willmott Dixon's business. This role will include supporting the Interiors London Office and the Ecoworld London Office (EWL). This role will focus on support at these locations with a requirement for at least 1 day on site at our EWL location (possibly split to 2 half days) and the remainder of time in our Interiors office and sites.This role is essential for ensuring smooth IT operations and customer satisfaction across the region. The Interiors office and the EWL Office has a requirement for someone on site by 08:30am to ensure there is support for morning meetings and any issues that may arise prior to these. What are the indicators of success in my role? I provide timely and effective local end-user support for all IT systems, including desktop hardware/software, video conferencing equipment, mobile communications, and new site setups. I take ownership of IT issues and collaborate with the central IT team to implement cost-effective, fit-for-purpose solutions. I ensure adherence to legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly movement plan to support managers. I contribute to key tasks and issues as part of annual objectives. I cover other office sites as required by the business needs. What do I do? Customer: I understand my customers' needs and motivations, adapting my approach accordingly. I capture feedback from customers and stakeholders to gauge satisfaction with my and my team's services, making necessary adjustments. I build strong relationships to support the digital upskilling of our people. I ensure my team adopts a customer-first approach and provides them with the necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams and the wider organization to deliver outstanding service. I share and encourage the sharing of information and best practices. I build and maintain good relationships across the organization. I collaborate with wider teams to resolve major issues and conflicts. Performance Metrics: I manage and monitor key performance indicators (KPIs) for various processes and services, identifying areas for improvement. I ensure adequate resources, consistency, and quality to achieve or exceed KPIs. Documentation and Reporting: I maintain processes and provide regular reports to management and stakeholders on process performance, compliance, and exceptions. I create high-quality documentation to clarify roles and responsibilities. I maintain run books and knowledge articles to a high standard. I monitor and report on overall operational service health and identify improvement opportunities. I ensure adherence to IT processes, policies, and procedures, promoting discipline and structure in operational delivery. I manage internal and external audits to achieve compliance through regular monitoring, reporting, and up-to-date documentation. Personal Effectiveness: I provide timely solutions to problems with an objective and proactive approach. I recognize my strengths and limitations, leveraging strengths and mitigating limitations. I communicate effectively, listen actively, and tackle difficult conversations appropriately. I adapt to different people and manage relationships effectively. I plan ahead, see the bigger picture, and manage performance expectations. I work well as part of a team and enjoy achieving common goals. I identify and manage risks and opportunities. I embody IT behaviours and maintain professionalism. I make key decisions and continually develop personal and technical effectiveness. I meet deadlines without prompting. Skills, Qualifications, and Memberships Essential: Windows 11 certification Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows respect, helpfulness, and cooperation. I respond positively and resiliently to setbacks. I manage multiple demands without losing focus or energy. I promptly recognize changes in circumstances and adjust plans accordingly. I take personal responsibility for making things happen and overcoming barriers. I prioritize and plan to deliver agreed objectives. I present plans clearly, concisely, and accurately to ensure understanding.

Finance Systems Analyst (Fixed-Term Contract) Location: London (Hybrid) Department: Finance About the Role We're partnered with a high growth specialist Bank that is looking for a proactive and detail-oriented Finance Systems Analyst to join a dynamic finance team. This is an exciting opportunity to contribute to the delivery of a technology-led finance function, supporting systems, data integrity, and process improvements. The successful candidate will play a key role in maintaining financial systems, supporting change initiatives, and acting as a representative for Finance across wider business projects. Key Responsibilities Support the finance team in managing systems, data, and processes to ensure reliable and accurate financial information. Take ownership of system reconciliations and ensure discrepancies are investigated and resolved. Monitor, track, and help resolve daily system issues, ensuring clear communication with stakeholders. Assist with testing activities across finance-related projects, including user acceptance testing for system enhancements and process changes. Respond to system queries, troubleshoot issues, and escalate where appropriate. Perform data validation checks, maintain accurate system records, and carry out routine quality assurance tasks. Contribute to risk management activities, including maintaining the finance risk register and supporting periodic reviews. Support change initiatives by assisting with impact assessments, testing, and implementation of system updates. Attend cross-functional working groups focused on system and process improvements. Stay up to date with developments in business operations and finance systems across the organisation. Assist in documenting system changes and ensuring all updates are accurately recorded. Provide support during periodic system releases, including testing and communication with stakeholders. Contribute to ad hoc tasks and projects as required by the team. Requirements: You must be immediately available to start or on a short notice period (max 2 weeks) You must come from a Finance Systems background within the Financial Services sector and must be familiar with data extraction, transformation, and reporting techniques. Proficiency in Microsoft Excel and experience using Power BI or similar visualisation tools. Exposure to tools such as SQL, Alteryx, or similar data analysis platforms. Experience working with finance systems, reporting tools, or data-focused roles. Strong organisational ability with the capacity to manage multiple priorities and deadlines. Clear communication skills and the confidence to work collaboratively across teams. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Our client is a global SaaS type company who are now seeking a Sales Operations Data Analyst based at their impressive UK headquarters in central London. This is a 3-6 month contract, hybrid, with 3 days a week in the office. You will be supporting their EMEA business working directly with their sales and marketing teams. Duties Design and build interactive and intuitive Customer Success dashboards to report on retention and revenue generating activities. Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. Support experimentation on Growth & Retention success by analyzing and reporting on A/B testing. Present findings and insights to business stakeholders and executives in a clear and concise manner. Skills High proficiency in SQL, Excel. Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools). Experience with A/B testing methodologies and analysis. 3+ years of relevant experience working with web and call centre data. Ability to manage time effectively and prioritize tasks to meet project deadlines. Benefits Friendly supportive team Informal dress code Global organisation. Hybrid role.

BI Reporting Analyst - SQL - Tableau - Qliksense - statistical Analysis - Contract - London - Hybrid Location: London, Victoria Pay Rate: 280 per day Inside IR35 Duration: 12 Months Working situation: 3 days per week in the office My client who are leaders in their field are looking for a BI Reporting Analyst to join them on an initial 12 month contract. Key Responsibilities: Dashboard Development: Design and build interactive and Customer Success dashboards to report on retention and revenue generating activities activities. Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration. Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. Experimentation: Support experimentation efforts of our Growth & Retention organization by analysing and reporting on A/B testing results. Provide historical data for key metrics to help establish baseline performance and experiment targets. Collaboration: Work closely with Customer Success, Sales, and Marketing teams to understand reporting needs and refine dashboard functionalities. Present findings and insights to business stakeholders and executives in a clear and concise manner Key Skills/Experience: Technical Skills: High proficiency in SQL. Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools). Familiarity with ETL tools and processes. Experience with A/B testing methodologies and analysis. Industry Experience: 3+ years of relevant experience working with call center data, including understanding of metrics and KPIs relevant to call center operations. 3+ years of relevant experience working with web data and understanding of digital support tools and KPIs. Professional Requirements: A track record of delivering easy-to-use dashboards for business stakeholders and executives. Strong problem-solving skills and the ability to work independently. Excellent communication skills for presenting analysis and insights to non-technical stakeholders. Ability to manage time effectively and prioritize tasks to meet project deadlines. Knowledge of statistical analysis and predictive modeling. Experience working in a fast-paced, dynamic environment.