28 jobs found

3rd Line / Infrastructure Engineer - Barnsley Are you a 3rd Line / Infrastructure pro ready to drive innovation and deliver best-in-class IT services? Join a dynamic team where your expertise will shape and support enterprise infrastructure across multiple sites. What you'll do: Lead and maintain robust IT infrastructure, servers, and networks Troubleshoot complex issues & optimize system performance Implement security policies and manage upgrades with minimal downtime Collaborate with stakeholders and mentors junior engineers Provide exceptional customer care even in high-pressure environments What we're looking for: 5+ years in 3rd line IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP DESIRABLE - Meraki, Unifi or similar Strong problem-solving skills and a customer-focused mindset Excellent communication skills and the ability to work proactively Be part of a forward-thinking IT team committed to excellence, innovation, and outstanding service. Ready to make an impact? Apply now and power your career forward! 3rd Line / Infrastructure Engineer - Barnsley Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Senior IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server , Azure , O365 , SharePoint , Intune , and Active Directory Group Policy . Expertise in VMware configuration and administration . Advanced knowledge of network and firewall configuration , including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification . Previous experience managing IT helpdesk operations . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server , Azure , O365 , SharePoint , Intune , and Active Directory Group Policy . Expertise in VMware configuration and administration . Advanced knowledge of network and firewall configuration , including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification . Previous experience managing IT helpdesk operations . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Description - Azure Engineer (Permanent Role) Role: Azure Engineer Type: Permanent, Full-time (37.5 hours/week) Location: Hybrid - Isle of Man or Manchester (3 days in the office) License: Full UK driver's license required Salary & Benefits: Competitive package + benefits Overview We're looking for talented Azure Engineers to join a growing IT operations and delivery team. This is a permanent opportunity for passionate IT professionals whether junior or senior level who thrive on improving systems, enhancing infrastructure, and delivering high-quality support in a collaborative environment. You'll be responsible for supporting Microsoft Server environments, Azure infrastructure, and virtualization solutions across multiple sites, while contributing to system optimization and innovation. Key Responsibilities Provide 1st-2nd line (and some 3rd line) technical support across multiple sites. Administer and maintain Microsoft Server, Office 365, Azure, and virtualization platforms . Build, migrate, and support Azure and Hyper-V environments. Manage AD, Intune, O365, Exchange, and Azure Infrastructure . Support Azure SaaS applications and Azure Stack HCI deployments. Collaborate effectively with teams across various locations, maintaining strong communication and documentation standards. Identify opportunities to improve and streamline systems and processes . Provide on-site support when required (travel between offices). Essential Skills & Experience Minimum 5 years' experience in IT support or infrastructure roles. Strong hands-on skills in Microsoft Server admin, Azure, and Office 365 . Expertise in Hyper-V , Azure Stack HCI , and virtualization technologies . Knowledge of Azure networking, Azure Defender, Azure Policy , and SQL managed instances . Experience with Dell backup and replication, Dell storage, and VDI solutions is advantageous. Excellent communication skills and customer-focused attitude. Genuine passion for IT support, innovation, and system improvement. Desirable Familiarity with AKS (Azure Kubernetes Service) , SaaS apps, and data warehousing . Previous exposure to VMware . A-level or GCSE IT qualifications (Grades A-C). What You'll Get A supportive, technically driven environment. Opportunities to learn, innovate, and implement real improvements. Competitive salary and benefits package. Hybrid flexibility - 3 days in-office (Isle of Man or Manchester). *Rates depend on experience and client requirements

Senior IT Engineer - MSP Location: Salford (5 days a week onsite) Salary: £35K-£40K DOE A well-established and close-knit IT Managed Services Provider (MSP) based in Salford is looking for a Senior IT Engineer to join their growing technical team. With specialisms across IT Managed Services, Security, and their own private data centre, this MSP offers a unique opportunity to work in a technically diverse and collaborative environment. You'll be part of a proactive and motivated team, where your contributions will be valued and your growth supported. This is a great opportunity for someone passionate about technology and looking to take the next step in their career. Key Skills Required: Strong working knowledge of Linux and Windows operating systems, with proven troubleshooting experience Experience with server deployments in a data centre environment Familiarity with cPanel/Plesk and LAMP stack environments Basic understanding of networking principles and design Experience with server/computer hardware - building and troubleshooting A genuine desire to learn and grow within a supportive team Experience with Hyper-V Full UK driving licence and access to a vehicle Desirable (but not essential): Knowledge of virtualization platforms (VMWare, CloudStack, etc.) Experience with installation and provisioning of network, rack and hosting equipment Understanding of storage solutions (SAN, NAS) Exposure to network environments and vendor technologies Certifications in networking or vendor-specific technologies Strong communication skills Experience with cybersecurity, Azure 365, or team leadership is a plus In this role, you'll act as an escalation point for the support team, contribute to technical projects, and occasionally visit client sites. The company is growing steadily, and there's a clear pathway for progression into senior project roles. Interested? Don't worry if your CV isn't up to date - reach out to recruitment (dot) com to learn more. Key skills: Server, IT infrastructure, MSP, IT Managed Services, O365 Vmware, Hyper-v, office 365, Azure, networking, security cybersecurity, Linux, Storange, network, networks, salford, manchester, swinton, warrington, stockport Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

2nd/3rd Line IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This position is ideally suited to a senior 2nd Line Engineer or an experienced 3rd Line Engineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects and service improvements. While some client site travel will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. Create and maintain support processes, technical documentation, and internal procedures. Liaise with third-party vendors to triage and resolve support issues. Manage support tickets and incidents within agreed SLA timeframes. Maintain relationships with suppliers for services such as IaaS, managed printing, and software vendors. Install, configure, and maintain servers, PCs, and software. Conduct scheduled maintenance, backups, and monitoring activities. Participate in IT projects and proactively explore emerging technologies. Support Microsoft 365 and cloud environments. Provide internal support to non-technical staff. Personal Attributes Ownership and accountability for quality and outcomes. Excellent organisational and multitasking skills. Strong communicator who is clear, polite, and punctual. Works effectively both independently and as part of a team. Committed to continuous learning and technical development. Knowledge & Experience 5+ years' experience in IT support and technology operations. Strong troubleshooting skills across both desktop and server environments. Hands-on experience with Microsoft Windows Server 2008 and later. Exposure to business integrations and mergers. Knowledge of AD, O365, Azure, VMware, and Hyper-V. Experience managing security gateways, backups, and endpoint protection. Solid understanding of networking, LAN/WAN, and related technologies. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.

IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This well established UK business, headquartered in Glasgow, places a strong focus on developing its people. Clear development pathways, ongoing training, and a culture that values communication, accountability, and learning, empower employees to make a real impact. Technology is at the heart of how the company operates. They combine modern cloud platforms, secure networks and sophisticated in house solutions to streamline workflows and deliver innovative ways of working. You'll be joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. Develop and implement automation solutions using PowerShell and other modern management tools. Collaborate with internal stakeholders and external vendors to deliver new services and ensure system reliability. Contribute to infrastructure strategy and project delivery, helping shape the company's ongoing digital transformation. About You: Strong experience supporting and managing IT infrastructure, including servers, storage, and cloud environments. Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. Confident with cloud migrations, automation, and virtualisation technologies. Excellent problem solving ability and a proactive, improvement focused mindset. Strong communicator with the ability to explain technical concepts clearly and work collaboratively across teams. Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to 55k with a comprehensive benefits package. They operate a hybrid working pattern, 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is an opportunity for an experienced Infrastructure Engineer who enjoys variety, ownership, and hands on technical work. You'll join a company that values innovation, invests in technology, and gives you the freedom to make a real impact on how systems evolve and perform. If this sounds interesting please apply of reach out to Murray Simpson.

Senior IT Engineer - MSP Maidenhead (5 days a week) £35K-£40K DOE Due to recent promotions and growth, well-established IT Managed Services Provider (MSP) based in Maidenhead are looking to expand their technical arm of the business, who are hiring for several Senior IT Engineers to join their team. As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users across the UK. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either an MSP support desk or field/customer facing role In-depth knowledge Windows Server 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group Policy admin (DNS/DHCP) Good networking knowledge - i.e. routers, switches Hands-on experience of firewalls (ideally Draytek, Meraki) Full UK Drivers licence - essential It would be desirable if the Senior IT Engineer had experience with recognised Microsoft certifications, PowerShell scripting and network security technologies. In this IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as an escalation point for the Service Desk team, Occasional visits to customer sites will be required. The company is growing rapidly through acquisitions and with a career pathway to work your way into a Senior Project role, so now is an exciting time to join. Interested? Don't worry if your current CV isn't up to date - please reach out to recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server , Azure , O365 , SharePoint , Intune , and Active Directory Group Policy . Expertise in VMware configuration and administration . Advanced knowledge of network and firewall configuration , including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies , Veeam backup , and HP SAN systems. Formal Microsoft certification . Previous experience managing IT helpdesk operations . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Location Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham. Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Infrastructure Engineer Reporting to the Infrastructure Manager, you'll be a key player in supporting our infrastructure and delivering projects to teams across our Stores, Distribution Centre (DC), Support Centre (SC), and our ecommerce website. You'll be a critical thinker, taking ownership, and be comfortable working both strategically and tactically. You'll stay on top of the latest trends in both on-prem and cloud infrastructure, always looking for opportunities to apply new solutions that benefit The Works. You'll also have the chance to demonstrate leadership, providing technical guidance and support to junior members of the team. As an ambitious, technically proficient, and solutions-driven Infrastructure Engineer, you will work within our dynamic Technology Services team, covering on-premise, cloud, cyber security, infrastructure systems, and networks. Your Mission Incident Support - Act as the go-to expert for 3rd line incidents across servers, storage, network, and 365, driving root cause analysis and improvements. Spot trends in incident tickets to tackle bigger issues and reduce future incidents. Infrastructure Design & Implementation - Design, plan, and implement systems across cloud, VMware, storage, and networks. Collaborate with the PMO on cost proposals and project plans, balancing business needs with tech requirements. Network Support - Manage and optimise network infrastructure, ensuring performance, availability, and security across DC switching, firewalls, MPLS, and SDWAN. Storage & Infrastructure Support - Maintain on-prem storage and infrastructure systems, keeping them secure, fast, and reliable. Server Support - Install, configure, and maintain physical and virtual servers, ensuring performance, security, and reliability with regular updates and monitoring. O365 & Cloud Support - Manage O365 and Azure platforms to support innovation while maintaining security. Leadership - Mentor junior team members, lead complex projects, and ensure all infrastructure has a documented lifecycle and refresh plan. Skills/Behaviours That Will Set You Apart Windows Server Expert - Skilled in designing, building,managing, and maintaining Windows Server environments across multipledomains. VMware Pro - Proficient in the full VMware lifecycle, fromdesign and build to management and maintenance. Active Directory Whiz - Master of Active Directory,including AAD, GPOs, and UAC, ensuring everything runs smoothly. Office 365 Specialist - Champion of Office 365 managementand continuous improvements, always optimising the user experience. Network & Firewall Expert - Hands-on with network switches andfirewalls, with the ability to troubleshoot and resolve issuesindependently. Automation Enthusiast - Strong background in automationtechnologies to make everything run more efficiently. Cloud Savvy - Extensive experience in hybrid cloudenvironments and modernising legacy infrastructure for the future. Intune Master - Deep knowledge of managing Intune policies andconfigurations, and troubleshooting autonomously. ITIL Aligned - Experienced in working within an ITIL-basedenvironment, always focusing on the bigger business impact. Project Delivery Pro - Proven track record in deliveringcomplex projects and owning workstreams within larger programmes. Cyber Security Advocate - Strong understanding of securityprinciples with a "security first" approach to infrastructuredesign. PCI compliance experience - ensuring systems meet security andcompliance standards. Docker and Containers - familiarity with containers like Dockerto enhance flexibility and scalability. Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Wor

IT Infrastructure Engineer Cambridge (5 days a week onsite) £43,000 About the Role If you're the kind of engineer who thrives on shaping modern, secure infrastructure from the ground up, this one's for you. You'll be joining a small, forward-thinking tech team embarking on a full-scale redesign of their network and infrastructure. This presents a clean slate to build something robust, scalable, and cloud-ready.This is a hands-on position where your work will be recognised and valued. You'll be encouraged to progress, continue your learning and will be given the opportunity to increase your skillset massively. Key Responsibilities Lead and deliver infrastructure upgrade and modernisation projects Maintain and develop secure, high-performance systems across Azure and on-prem environments Manage Windows Server, Active Directory, Office 365, Exchange Online and SharePoint Online Oversee virtualisation platforms (VMware, Hyper-V) Take ownership of networking (Cisco) and firewalls (Cisco, Palo Alto) Drive improvements in automation, monitoring, and security posture Collaborate with internal dev teams to support cloud-hosted solutions The Setup Working alongside a highly experienced Head of IT, you'll take the lead on delivering new infrastructure projects across servers, networking, and cloud. The environment is a blend of on-prem and Azure, with virtualisation, automation, and security at the heart of every decision.You'll have the freedom to introduce new tools, refine processes, and drive technical standards, while still keeping your hands on the kit. There are a couple of IT Technicians doing the day to day user support - although there will be some user support required on occasions, this role is more focussed on the servers, networking and more complex project work. Skills & Experience Required Solid background in a 3rd Line/IT Infrastructure role Strong understanding of Windows Server, Active Directory, and O365 Skilled with Azure and/or AWS cloud infrastructure Strong virtualisation experience (VMware, Hyper-V) Confident in managing switches, firewalls, and secure networking Excellent communicator with a proactive, solution-driven mindset Happy working onsite in the office 5 days a week Benefits include 35 hour weeks, regular pay reviews, yearly cost of living increases, budget for certifications as well as many more!More for information and a full job description, please contact Andy Clarke at The One Group.

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support / Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/ Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Grace May is delighted to be partnering with our client, a growing organisation in the industry/sector , who are looking to add an experienced 2nd / 3rd Line IT Support Engineer to their team. The role In this position, you'll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a key escalation point for technical issues. You'll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls, VLANs, VPNs, routing). Escalating and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). Excellent troubleshooting, communication, and stakeholder skills. Desirable Cloud exposure (Azure, AWS). Relevant certifications (VMware VCP, Microsoft, CCNA). Familiarity with storage and backup solutions. What's on offer Competitive salary and benefits. A mix of BAU and project-based work. Training and professional development opportunities. The chance to work with a supportive IT team in a growing business.

We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they're very interested in having individuals join their team, who are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We're looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients' sites. We estimate 1 day per week with clients, 2 days per week on desk escalations and 2 days per week on projects, although this will vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as defined by the Head of Project Management Mobilising as a team & communicating effectively through the relevant channels in the event of high-risk business critical P1 outage or security incident Although there won't be an expectation to answer calls regularly, you will be placed in the 3rd tier phone queue in the event of busy periods Part of your role will require you to tackle proactive tasks such as Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 5+ years of technical helpdesk environment Firewall Implementations -Fortigate/Cisco/SonicWall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer complex Networking questions.

ICT Infrastructure Engineer (M365) Salary : £33,622 - £40,473 per annum Contract: Permanent - Full Time, we are happy to talk part-time and flexible working Location: Balloch – with hybrid working model in place Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world? Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work. The role: We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy. An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments) As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice. Responsibilities: Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity. Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications. Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines. Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business. Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters. Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services. Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources. Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents. Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action. Undertake any other duties appropriate to the grade as required.   Who we are looking for: Your skills, abilities and experience should include: Demonstrable relevant experience of working in a similar role Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate. Demonstrable technical ability Excellent analytical and problem-solving skills The ability to adapt and to learn new skills and technologies A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience  Ideally, but not essential, you’ll also have: Experience of Microsoft Azure Infrastructure as a service Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems Strong knowledge and understanding of M365 Strong knowledge and understanding of Active Directory and Group policy Relevant Microsoft Qualifications Who we are and our values:  We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation. Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference. Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside.  As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.  Closing date: 3 January 2024. Interview dates are set for: w/c 15 January 2024.

Network Engineer (Connectivity) | Cloud | IAAS | Cisco IOS | Juniper JUNOS | checkpoint | Palo Alto | Azure | VMware | Permanent | Job | Clearance | Vetting Network Engineer (Connectivity) required to join a blue light service with offices in Oxfordshire. Working within the Infrastructure-as-a-Service (IaaS) team, you will be responsible for supporting different infrastructure platforms, and delivery mechanisms, including Cloud, IaaS and hybrid. Working with Cisco IOS, Juniper JUNOS, Checkpoint, Palo Alto, Microsoft Azure and VMware NSX to name a few. The connectivity engineers are responsible for the provisioning, deployment, configuration and administration of the network connectivity hardware and software. You will play a key role in supporting the business-as-usual initiative responsible for resolving technical issues, assist with lifecycle management of existing solutions and carry out routine housekeeping and maintenance checks to maximize system availability. You will apply functional knowledge and technical support to the various network offerings and contribute towards innovative solutions to their customers. Essential Skills Experienced in delivering and supporting virtual, physical and cloud server infrastructures within an ITIL focused environment. Experienced in the configuration and support of customer's networks - LAN's & WANs, routers, switches, firewalls. With a specialism in one or more areas acquired through academic qualification or further professional training and development. Experienced in the utilisation of network management tools to support customers' networks. Experienced in working with different infrastructure technologies including Cisco IOS, Juniper JUNOS, Checkpoint Firewall, F5 load balancers, Microsoft Azure/O365, VMWare NSX, Microsoft Windows 8.1/10, Solarwinds Demonstrate excellent troubleshooting skills to investigate, diagnose, and rectify issues relating to the infrastructure technologies. Desirable technical skills: Experienced in working with different infrastructure voice technologies including Avaya CS1000, Avaya AACC6, Cisco Telepresence and other VOIP PBX/contact centre exposure. Network Engineer (Connectivity) | Cloud | IAAS | Cisco IOS | Juniper JUNOS | checkpoint | Palo Alto | Azure | VMware | Permanent | Job | Clearance | Vetting

IT Engineer, 3rd Line Support, Windows, O365, Azure, Cisco, Intune We are recruiting for an experienced 3rd Line Support Engineer for our client, a professional services and finance institution based in North Yorkshire. On offer is a 3-month initial contract inside IR35 at a daily rate up to £300 per day with strong probability of extension. The role is fully remote, with the odd trip into the office on a very ad-hoc basis. What you will be working on: You will be working among the infrastructure team to ensure high systems availability Systems administration, security, configuration management, various project deliveries, supplier management, user support, procurement and purchasing Dealing with technical escalations from the 1st and 2nd line team efficiently Handling the delivery of updates, system changes and managing systems alongside key third-party suppliers Who you will be working for: Our client are industry leading experts in their field offering a range of professional services that provide tools and services that support business, filling in the gaps whilst protecting them. On the back of significant growth and with an acquisition they require support as they develop their IT infrastructure. We are looking for for someone who has experience with: A deep understanding of all major elements of the IT systems landscape including networking, telephony, operating systems, application servers, firewalls, and mobile devices. Meraki Networks and Portal Management Migration projects Microsoft Azure Microsoft Windows Server (2016,2019) Exchange Online / Office 365, SQL Server, VMware, Azure Active Directory and Group Policy administration Networking components such as TCP/IP, VPN's, LANS, WANS, VLANS, DNS/ WINS and DHCP) with Configuring switches, routers and firewalls (Cisco Meraki) Intune Management What you'll get in return You will be earning up to £300 a day inside IR35, on a 3-month initial contract (extension likely) The role is fully remote, with the odd trip into the office on a very ad-hoc basis. If this role interests you, please click to apply or get in touch for a chat. I am a Senior Consultant for Hays Technology, specialising in providing contract and project resources for West Yorkshire, ensuring organisations are supported by the top talent. My passion for this space stems from being an inquisitive person always looking at ways to improve systems and use technology to benefit my work and life in positive ways. Positive change is a good thing, At Hays Technology, we are shaping the future of recruitment. Demand for Contractors and project resource is growing faster than ever before. By working with organisations of all sizes - from disruptive start-ups to multinational enterprises - we have a unique insight in to how organisations are using non-permanent resource to achieve their technology strategy. So, whether you are looking for a role or hiring for one contractor, a team, or looking to outsource the delivery of an entire project, get in touch. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is expanding its IT team, responsible for supporting over 500 users across multiples sites. This position reports into the Group IT Director and works on the front line supporting and assisting users at all levels. The company itself provide precision equipment for a variety of markets, including pharmaceuticals, oil and gas, food and life sciences and are looking for someone self motivated and driven to achieve professional success. Start: ASAP Location: Ely, Cambridgeshire Hours: 37.5 Hours Monday - Friday Salary: £45,000-55,000 Benefits: additional 5% of salary pension fund contribution, private family health Insurance, Income Protection Insurance and Life Assurance, plus 23 days annual holiday (rising with length of service to a maximum of 27 days). Bike to work voucher scheme. A number of social events are organised throughout the year which help raise funds for the chosen charity. You will report to the Group IT Director and work on the design, development, management, architecture and full lifecycle of IT infrastructure for all the sites. The team ensure the infrastructure, networks and systems run smoothly, perform within targets and with minimal down time. Duties: - Design and Development of Infrastructure systems. - Ensuring the infrastructure both cloud base and on site is resilient, patched and secure - Global Support for infrastructure related issues via helpdesk system - Working closely with international users and stakeholders at all levels - Liaising with 3rd party support providers Required knowledge: - Microsoft Server 2 advanced - Microsoft Windows 10 operating System - Microsoft O365 administration and applications including Exchange - MS Sharepoint - Azure administration - VMware - PowerShell - Storage and SAN Knowledge of the following would be an advantage: - Cisco Meraki - Sophos Central - Dell hardware - HP Server Hardware Skills / Experience: - Proficient using Windows 10 operating systems and MS Server 2 - O365 administration and applications including Exchange - Experienced in Azure administration - Strong communication skills - Excellent problem solving skills and the ability to work creatively - The ability to review a requirement and suggest improvements - Self motivated and driven to achieve professional success If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Permanent vacancy.