17 jobs found

Infrastructure Engineer Belfast (City Centre) Up to £40,000 5 days onsite (some flexibility available) The Opportunity We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position. The Role You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/VPN, firewalls) Taking ownership of cyber security processes including patching, vulnerabilities and compliance Supporting IT projects, system upgrades and rollouts Contributing to automation and process improvements What We're Looking For 4-6+ years' experience in IT Support / Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills and ability to work across multiple priorities Desirable Experience with virtualisation (VMware / Hyper V) Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials) Experience working in a structured or professional services environment Why Apply? Opportunity to step into a role with real ownership of infrastructure and security Broad technical exposure across cloud, networking and cyber security Involvement in projects and modern technologies (including AI tools) Join a stable, well-regarded organisation with a strong internal IT function

Grace May is delighted to be partnering with our client, a growing organisation in the industry/sector , who are looking to add an experienced 2nd / 3rd Line IT Support Engineer to their team. The role In this position, you'll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a key escalation point for technical issues. You'll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls, VLANs, VPNs, routing). Escalating and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). Excellent troubleshooting, communication, and stakeholder skills. Desirable Cloud exposure (Azure, AWS). Relevant certifications (VMware VCP, Microsoft, CCNA). Familiarity with storage and backup solutions. What's on offer Competitive salary and benefits. A mix of BAU and project-based work. Training and professional development opportunities. The chance to work with a supportive IT team in a growing business.

We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they're very interested in having individuals join their team, who are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We're looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients' sites. We estimate 1 day per week with clients, 2 days per week on desk escalations and 2 days per week on projects, although this will vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as defined by the Head of Project Management Mobilising as a team & communicating effectively through the relevant channels in the event of high-risk business critical P1 outage or security incident Although there won't be an expectation to answer calls regularly, you will be placed in the 3rd tier phone queue in the event of busy periods Part of your role will require you to tackle proactive tasks such as Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 5+ years of technical helpdesk environment Firewall Implementations -Fortigate/Cisco/SonicWall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer complex Networking questions.

ICT Infrastructure Engineer (M365) Salary : £33,622 - £40,473 per annum Contract: Permanent - Full Time, we are happy to talk part-time and flexible working Location: Balloch – with hybrid working model in place Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world? Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work. The role: We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy. An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments) As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice. Responsibilities: Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity. Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications. Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines. Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business. Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters. Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services. Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources. Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents. Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action. Undertake any other duties appropriate to the grade as required.   Who we are looking for: Your skills, abilities and experience should include: Demonstrable relevant experience of working in a similar role Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate. Demonstrable technical ability Excellent analytical and problem-solving skills The ability to adapt and to learn new skills and technologies A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience  Ideally, but not essential, you’ll also have: Experience of Microsoft Azure Infrastructure as a service Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems Strong knowledge and understanding of M365 Strong knowledge and understanding of Active Directory and Group policy Relevant Microsoft Qualifications Who we are and our values:  We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation. Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference. Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside.  As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.  Closing date: 3 January 2024. Interview dates are set for: w/c 15 January 2024.

Network Engineer (Connectivity) | Cloud | IAAS | Cisco IOS | Juniper JUNOS | checkpoint | Palo Alto | Azure | VMware | Permanent | Job | Clearance | Vetting Network Engineer (Connectivity) required to join a blue light service with offices in Oxfordshire. Working within the Infrastructure-as-a-Service (IaaS) team, you will be responsible for supporting different infrastructure platforms, and delivery mechanisms, including Cloud, IaaS and hybrid. Working with Cisco IOS, Juniper JUNOS, Checkpoint, Palo Alto, Microsoft Azure and VMware NSX to name a few. The connectivity engineers are responsible for the provisioning, deployment, configuration and administration of the network connectivity hardware and software. You will play a key role in supporting the business-as-usual initiative responsible for resolving technical issues, assist with lifecycle management of existing solutions and carry out routine housekeeping and maintenance checks to maximize system availability. You will apply functional knowledge and technical support to the various network offerings and contribute towards innovative solutions to their customers. Essential Skills Experienced in delivering and supporting virtual, physical and cloud server infrastructures within an ITIL focused environment. Experienced in the configuration and support of customer's networks - LAN's & WANs, routers, switches, firewalls. With a specialism in one or more areas acquired through academic qualification or further professional training and development. Experienced in the utilisation of network management tools to support customers' networks. Experienced in working with different infrastructure technologies including Cisco IOS, Juniper JUNOS, Checkpoint Firewall, F5 load balancers, Microsoft Azure/O365, VMWare NSX, Microsoft Windows 8.1/10, Solarwinds Demonstrate excellent troubleshooting skills to investigate, diagnose, and rectify issues relating to the infrastructure technologies. Desirable technical skills: Experienced in working with different infrastructure voice technologies including Avaya CS1000, Avaya AACC6, Cisco Telepresence and other VOIP PBX/contact centre exposure. Network Engineer (Connectivity) | Cloud | IAAS | Cisco IOS | Juniper JUNOS | checkpoint | Palo Alto | Azure | VMware | Permanent | Job | Clearance | Vetting

IT Engineer, 3rd Line Support, Windows, O365, Azure, Cisco, Intune We are recruiting for an experienced 3rd Line Support Engineer for our client, a professional services and finance institution based in North Yorkshire. On offer is a 3-month initial contract inside IR35 at a daily rate up to £300 per day with strong probability of extension. The role is fully remote, with the odd trip into the office on a very ad-hoc basis. What you will be working on: You will be working among the infrastructure team to ensure high systems availability Systems administration, security, configuration management, various project deliveries, supplier management, user support, procurement and purchasing Dealing with technical escalations from the 1st and 2nd line team efficiently Handling the delivery of updates, system changes and managing systems alongside key third-party suppliers Who you will be working for: Our client are industry leading experts in their field offering a range of professional services that provide tools and services that support business, filling in the gaps whilst protecting them. On the back of significant growth and with an acquisition they require support as they develop their IT infrastructure. We are looking for for someone who has experience with: A deep understanding of all major elements of the IT systems landscape including networking, telephony, operating systems, application servers, firewalls, and mobile devices. Meraki Networks and Portal Management Migration projects Microsoft Azure Microsoft Windows Server (2016,2019) Exchange Online / Office 365, SQL Server, VMware, Azure Active Directory and Group Policy administration Networking components such as TCP/IP, VPN's, LANS, WANS, VLANS, DNS/ WINS and DHCP) with Configuring switches, routers and firewalls (Cisco Meraki) Intune Management What you'll get in return You will be earning up to £300 a day inside IR35, on a 3-month initial contract (extension likely) The role is fully remote, with the odd trip into the office on a very ad-hoc basis. If this role interests you, please click to apply or get in touch for a chat. I am a Senior Consultant for Hays Technology, specialising in providing contract and project resources for West Yorkshire, ensuring organisations are supported by the top talent. My passion for this space stems from being an inquisitive person always looking at ways to improve systems and use technology to benefit my work and life in positive ways. Positive change is a good thing, At Hays Technology, we are shaping the future of recruitment. Demand for Contractors and project resource is growing faster than ever before. By working with organisations of all sizes - from disruptive start-ups to multinational enterprises - we have a unique insight in to how organisations are using non-permanent resource to achieve their technology strategy. So, whether you are looking for a role or hiring for one contractor, a team, or looking to outsource the delivery of an entire project, get in touch. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is expanding its IT team, responsible for supporting over 500 users across multiples sites. This position reports into the Group IT Director and works on the front line supporting and assisting users at all levels. The company itself provide precision equipment for a variety of markets, including pharmaceuticals, oil and gas, food and life sciences and are looking for someone self motivated and driven to achieve professional success. Start: ASAP Location: Ely, Cambridgeshire Hours: 37.5 Hours Monday - Friday Salary: £45,000-55,000 Benefits: additional 5% of salary pension fund contribution, private family health Insurance, Income Protection Insurance and Life Assurance, plus 23 days annual holiday (rising with length of service to a maximum of 27 days). Bike to work voucher scheme. A number of social events are organised throughout the year which help raise funds for the chosen charity. You will report to the Group IT Director and work on the design, development, management, architecture and full lifecycle of IT infrastructure for all the sites. The team ensure the infrastructure, networks and systems run smoothly, perform within targets and with minimal down time. Duties: - Design and Development of Infrastructure systems. - Ensuring the infrastructure both cloud base and on site is resilient, patched and secure - Global Support for infrastructure related issues via helpdesk system - Working closely with international users and stakeholders at all levels - Liaising with 3rd party support providers Required knowledge: - Microsoft Server 2 advanced - Microsoft Windows 10 operating System - Microsoft O365 administration and applications including Exchange - MS Sharepoint - Azure administration - VMware - PowerShell - Storage and SAN Knowledge of the following would be an advantage: - Cisco Meraki - Sophos Central - Dell hardware - HP Server Hardware Skills / Experience: - Proficient using Windows 10 operating systems and MS Server 2 - O365 administration and applications including Exchange - Experienced in Azure administration - Strong communication skills - Excellent problem solving skills and the ability to work creatively - The ability to review a requirement and suggest improvements - Self motivated and driven to achieve professional success If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Permanent vacancy.

Infrastructure Engineer / 3rd Line Senior Infrastructure Engineer Lincoln Up to £40,000 Your new role You will assist in supporting business critical IT systems and implement new Infrastructure projects across my clients UK and European operations. The successful candidate will provide support to the 1st & 2nd line functions of the IT Infrastructure Team in addition to project activities. This role requires strong experience with VMware, Microsoft Windows Server (2012/16/19), Active Directory, Enterprise Wintel technologies and experience with the Microsoft Azure platform. Responsibilities As well as providing day-to-day 3rd and 4th line support for business-critical applications, you will also have a good all-round understanding of back-office infrastructure, with strong practical experience in managing, monitoring and maintaining a large, UK & European dispersed server estate. Actively contribute to continuous application and process improvement through product and documentation review, process refinement and systems configuration and implementation Handle, prioritise and effectively respond to a wide variety of user request encompassing issues including laptops, networks, backups, servers and software Contribute to service improvement through the monitoring and tracking of case closure to ensure SLAs are met Support the implementation of new technologies, solutions and services, in line with current industry standards and business strategy Providing 3rd and 4th line support of Physical and Virtual Windows Servers and associated Wintel back-office infrastructure e.g., AD, DFS, DHCP, DNS, ADFS, WDS, WSUS. Ongoing maintenance of standards and processes relating to Systems Engineering's services. Proactive scheduled maintenance, BCP, DR and capacity planning. Experience needed VMware ESXi v6.7/7.0, Microsoft Hyper-V Windows Server 2 Experience administering the O365 Microsoft stack Have extensive Microsoft OS Platform and Active Directory support experience Good understanding of Microsoft Azure as well as mail hygiene solutions such as Mimecast Experience of managing a mixture of physical, virtual/cloud and hybrid datacentre environments, along with experience of managing DR environments and managing failover DR environments, as well as substantial experience of troubleshooting and problem solving Windows patch management Knowledge of end point security/protection/encryption Good working knowledge of network infrastructure Experience of producing detailed documentation Accustomed to working within the ITIL framework Accustomed to working within an ISO 27001 accredited organisation Have a minimum of 5 years' experience in a similar role Have achieved Microsoft Certified Professional status and VMWare certified professional Veeam Backup Technologies Linux Technologies PKI Certificate infrastructure Avaya telephony platforms An understanding of HPE enterprise architectures around compute & storage (Simplivity Hyperconverged Platform) Experience of supporting Aruba Infrastructure - switches and access points Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

AR221 - 2nd Line Infrastructure Engineer Location: Shrivenham, Swindon Salary: £30,000 - £40,000 Overview: First Military Recruitment are currently seeking a 2nd Line Infrastructure Engineer on behalf of one of our clients. You will have experience in actively managing and troubleshooting Microsoft technologies in an enterprise environment. The responsibilities of the team are far-reaching, so a level of wider technology experience is also highly desirable to enhance this role. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Support and troubleshooting of multi-tenant SCCM platforms. Packaging, deploying and troubleshooting user applications across estates comprising both virtualised and physical machines. Maintaining and configuring Hyper-V environments and RDS farms. Development and support of highly automated build images (Win10) for end user devices, and ownership of associated processes. Upkeep of a number of shared Active Directory structures, associated Group Policy management and necessary security measures. Managing hybrid environments across a mixture of both on-prem and Azure/O365 infrastructure. Act as a technical lead within the team for Microsoft technologies, mentoring others or creating knowledge items where appropriate. Resolution of reported faults escalated by the Service Desk to 2nd Line Support within defined Service Level Agreements (SLAs). Ensuring all actions carried out on issues and incidents are recorded accurately in the Service Management toolset. The deployment of both standard and complex changes to the customers' infrastructures. Managing test and rollout of security patches, software upgrades, and new software applications. Participate in project work on new system implementations and changes arising from continuous service improvement plans. Investigating opportunities to improve effectiveness and efficiency. The development of technical procedures that can be operated and managed by the entire Support team. The ability to work outside of normal working hours to provide standby cover and out of hours services as per an on-call rota. Skills and Qualifications: Microsoft System Center Configuration Manager (SCCM) 2012/2016. Microsoft Hyper-V and Remote Desktop Services. Microsoft Cloud solutions (Azure, O365 etc.). Other ancillary Microsoft products - Group Policy, Active Directory etc. Ability to obtain Government Security Clearance (SC) with no restrictions. Full UK driving license with ability to travel to customer locations. Communication skills to customers and internal senior management. Strong analytical and problem solving skills. Ability to work well independently and as part of a team. A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation. A flexible approach to work at all times and the commitment to ensure tasks are completed to deadline. Experience in mentoring colleagues. Desirable: Experience in one or more of the following would be beneficial; Microsoft Exchange Server. Microsoft SharePoint. VMware ESX and vCenter. Microsoft SQL Server. Linux (RHEL and CentOS). AV Products (e.g. McAfee EPO and Sophos). IT service management tool (ITIL model). Open source monitoring tools (Icinga/Grafana/Nagios). Routing/switching/firewall technologies. Secure managed WLAN products (e.g. Aruba). Location: Shrivenham, Swindon Salary: £30,000 - £40,000

One of the UK's leading professional services companies are looking for an experienced 3rd Line IT Engineer to join their technology function to provide level 3 support across their diverse and evolving infrastructure. As an experienced Infrastructure Engineer you will have the opportunity to be involved in an exciting mix of 3rd Line BAU support, project work and proactive maintenance, you will use your experience to support the infrastructure whilst it evolves and takes on new technologies. Being given the opportunity to further learn and develop your own skills. Current technology landscape - Virtualisation/Virtual technologies - VMware Exchange/O365 Active Directory Azure/AWS - Public cloud solutions Nutanix HP Storage SAN storage solutions On prem and Co location DC's Citirx VDI Aruba - wireless + fixed Can you operate at a level 3? Are you proactive with a real passion for technology? Specific experience of providing 3rd line technology support across the above technologies would be ideal, however level 3 support of other similar solutions is good, as long as you have a willingness to learn and develop your skills and technology stack. The role is fully remote with a need for site visits (Birmingham) on occasion. A starting salary of £45,000 to £50,000 is offered alongside excellent benefits and training opportunities

Senior 3rd Line Engineer (Outside IR35) Contract - 6 months Location - Manchester / remote (home working) Day rate - £300 - £350 per day My client is seeking an experienced individual who can start immediately or within 1-2 weeks. In this Senior Infrastructure Engineer / Senior 3rd Line role we're looking for an experienced, confident individual that can hit the ground running. The successful candidate will be responsible for working on various IT projects implementing new innovative solutions, for both the internal users and external customers. The postholder will also mentor junior members of the department. You'll need to be the Subject Matter Expert for the server and cloud-based infrastructure. This includes associated hardware, storage systems, virtualization technologies, and server operating systems. As well as core infrastructure services such as Active Directory, Group Policy, Hybrid O365 Exchange environment, Backup solutions, Web Proxy, DNS, DHCP. The successful candidate must have experience equivalent to at least 3 years' in the following areas: Microsoft Exchange Server \ Office 365 in a hybrid environment Azure Cloud Infrastructure Experience IT Security - Checkpoint, barracuda Network Monitoring Tools /NMS / NP Management Virtualization - VMware / /Hyper-v / Nutanix Windows Server operating systems 2003 R2 / 2008 R2 Keywords: 3rd line support, IT Manager, Senior IT Engineer, Systems Engineer, Infrastructure Engineer