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AskBio
Associate Director, IT Infrastructure
AskBio Edinburgh, UK
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
Pense Ltd
Web Developer (.NET)
Pense Ltd
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
12/11/2025
Full time
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
Walsall Council
DaTS - Applications Support & Development Officer (Geospatial)
Walsall Council Walsall
DaTS - Applications Support & Development Officer (Geospatial) Grade: G7; Salary Range: £32,654 - £37,035 pa# Full time, permanent Walsall Ref: RT01125   We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure. As a key member of the Geospatial Team, you will: Help the council to exploit the value in our GIS data holdings. Undertake significant projects which improve and combine data from back office and customer-facing systems. Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls. Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology. Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology. What we are about We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you. You will receive a salary in the range of £32,654 - £37,035  per annum plus generous annual leave and flexitime leave allowance. Closing date for applications: 20 June 2025. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information. About Us Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application. Living in Walsall Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages. Walsall Council is committed to Safer Recruitment To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Social Work Matters - Children's Social Worker Recruitment Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial) Grade: G7; Salary Range: £32,654 - £37,035 pa# Full time, permanent Walsall Ref: RT01125   We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure. As a key member of the Geospatial Team, you will: Help the council to exploit the value in our GIS data holdings. Undertake significant projects which improve and combine data from back office and customer-facing systems. Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls. Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology. Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology. What we are about We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you. You will receive a salary in the range of £32,654 - £37,035  per annum plus generous annual leave and flexitime leave allowance. Closing date for applications: 20 June 2025. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information. About Us Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application. Living in Walsall Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages. Walsall Council is committed to Safer Recruitment To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Social Work Matters - Children's Social Worker Recruitment Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Derbyshire Fire & Rescue Service
3rd Line ICT Support Engineer
Derbyshire Fire & Rescue Service Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
03/04/2025
Full time
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
Football Radar
Senior Software Engineer
Football Radar London, UK
  Football Radar For over a decade, Football Radar has excelled in developing statistical models and analytical frameworks for football. Our expertise extends to providing advisory services to football clubs and offering leading-edge betting advice that has consistently delivered outstanding returns for our clients. We define ourselves as a unique blend of start-up dynamism and established business security, combining the flexibility of the former with the stability of the latter.  About the Role At Football Radar, we analyse and predict football matches. In the role of a Software Engineer, you will be responsible for helping build and maintain the software that makes that possible - everything from modern web applications to statistical models, real time data platforms to cloud infrastructure. This role is based at our London office, at 1 Craven Hill, London, W2 3EN. You will have flexibility to work from home one day a week. Please note we are not considering remote candidates at the moment.  Role Requirements We are looking for engineers with at least 2 years of experience in Scala. Given that the majority of our backend codebase is written in Scala, the ideal candidate will play a pivotal role in shaping the future of our backend infrastructure. We are first and foremost a football company, and to have a big impact here, it will help if you have domain expertise – you will probably be a big football fan, and ideally someone who is comfortable with the mathematical and statistical approaches we are applying to the game. If you have any experience with sports betting or football analytics that is a bonus.  We’d love to hear from you if this sounds like you: Well-versed in working with distributed systems in the cloud (our software runs in AWS, deployed via Docker and Kubernetes) Willing to work across our tech stack: Scala, Python, C++, Typescript and PHP. Experience with relational and document based databases. Familiar with different testing methodologies. Enjoys technical leadership and guiding product development, shaping the vision and implementation of backend platforms effectively. Thrives on responsibility and ownership. Pragmatic mindset. Excellent communication, time management and organisational skills. Benefits We have a range of benefits available at Football Radar and continue to review these to ensure our colleagues are gaining everything they can from them. Half yearly bonus opportunities based on company performance 33 days holiday (Including bank holidays) Competitive contribution matched pensions Health and well-being benefits: Private Medical Insurance (including excess coverage) Health Cash Plan via Bupa Subsidised gym membership Daily subsidised office meals Learning and development budgets to invest in your personal growth Company and team led engagement activities throughout the year Fortnightly five-a-side football game amongst colleagues  
27/03/2025
Full time
  Football Radar For over a decade, Football Radar has excelled in developing statistical models and analytical frameworks for football. Our expertise extends to providing advisory services to football clubs and offering leading-edge betting advice that has consistently delivered outstanding returns for our clients. We define ourselves as a unique blend of start-up dynamism and established business security, combining the flexibility of the former with the stability of the latter.  About the Role At Football Radar, we analyse and predict football matches. In the role of a Software Engineer, you will be responsible for helping build and maintain the software that makes that possible - everything from modern web applications to statistical models, real time data platforms to cloud infrastructure. This role is based at our London office, at 1 Craven Hill, London, W2 3EN. You will have flexibility to work from home one day a week. Please note we are not considering remote candidates at the moment.  Role Requirements We are looking for engineers with at least 2 years of experience in Scala. Given that the majority of our backend codebase is written in Scala, the ideal candidate will play a pivotal role in shaping the future of our backend infrastructure. We are first and foremost a football company, and to have a big impact here, it will help if you have domain expertise – you will probably be a big football fan, and ideally someone who is comfortable with the mathematical and statistical approaches we are applying to the game. If you have any experience with sports betting or football analytics that is a bonus.  We’d love to hear from you if this sounds like you: Well-versed in working with distributed systems in the cloud (our software runs in AWS, deployed via Docker and Kubernetes) Willing to work across our tech stack: Scala, Python, C++, Typescript and PHP. Experience with relational and document based databases. Familiar with different testing methodologies. Enjoys technical leadership and guiding product development, shaping the vision and implementation of backend platforms effectively. Thrives on responsibility and ownership. Pragmatic mindset. Excellent communication, time management and organisational skills. Benefits We have a range of benefits available at Football Radar and continue to review these to ensure our colleagues are gaining everything they can from them. Half yearly bonus opportunities based on company performance 33 days holiday (Including bank holidays) Competitive contribution matched pensions Health and well-being benefits: Private Medical Insurance (including excess coverage) Health Cash Plan via Bupa Subsidised gym membership Daily subsidised office meals Learning and development budgets to invest in your personal growth Company and team led engagement activities throughout the year Fortnightly five-a-side football game amongst colleagues  
Inuvi
DevOps and Infrastructure Engineer
Inuvi Wokingham, UK
Why work with Inuvi At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.   Introducing Inuvi’s IT team At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.   What we are looking for We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security.  You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth. You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes: Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls. An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum) An excellent understanding of networking principles and technologies (subnets, VLANs and routing) A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure Experience using Docker containers Good working knowledge of Linux and Windows server administration and support Experience with JIRA, Bitbucket/Git Proficiency at scripting (especially PowerShell) A good understanding of database technologies (MySQL in particular) and experience administering them Strong interpersonal and communication skills with an ability to produce documentation to a high standard Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary Ability to deal competently with pressure and be able to prioritise workload Effective collaboration with other members of the IT team and wider business   In return, we will ensure you have: Very competitive salary with annual salary reviews 25 days holiday a year (plus bank holidays) for some well-deserved time off Opportunity to purchase an additional holiday each year Pension contributions of 5% Annual wellbeing health check Health Shield cash plan Death in service benefit Cycle to work scheme What happens next After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions. Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions. We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application. This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office.  We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.   Introducing Inuvi’s IT team At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.   What we are looking for We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security.  You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth. You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes: Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls. An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum) An excellent understanding of networking principles and technologies (subnets, VLANs and routing) A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure Experience using Docker containers Good working knowledge of Linux and Windows server administration and support Experience with JIRA, Bitbucket/Git Proficiency at scripting (especially PowerShell) A good understanding of database technologies (MySQL in particular) and experience administering them Strong interpersonal and communication skills with an ability to produce documentation to a high standard Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary Ability to deal competently with pressure and be able to prioritise workload Effective collaboration with other members of the IT team and wider business   In return, we will ensure you have: Very competitive salary with annual salary reviews 25 days holiday a year (plus bank holidays) for some well-deserved time off Opportunity to purchase an additional holiday each year Pension contributions of 5% Annual wellbeing health check Health Shield cash plan Death in service benefit Cycle to work scheme What happens next After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions. Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions. We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application. This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office.  We will not consider candidates who need to relocate to be nearer the office.
Trek Recruitment Ltd
IT Engineer
Trek Recruitment Ltd Wrexham, Clwyd
Job Title: IT Engineer / IT Support Engineer Location: Wrexham, North Wales (commutable from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England) Salary: £35,000 per annum, permanent About the Role Trek Recruitment is recruiting on behalf of our client for an IT Engineer to deliver high-quality IT support, system maintenance, and development of tailored solutions. This hands-on role involves supporting a diverse client base with on-site and remote assistance, ensuring reliable infrastructure and user productivity. This role is working for a manufacturing organisation, experience of working for a similar company is highly desirable. THE ROLE Provide first- and second-line IT support for local and remote users, including troubleshooting hardware, software, and network issues Manage and maintain Windows and Ubuntu servers, Active Directory , VMware/vSphere virtual machines, and Veeam backups Support Microsoft 365 , Windows 10/11 operating systems, and general software installations Handle network device management (switches, firewalls, printers, laptops/desktops) and configurations Work with SQL Server , MySQL , Synology DSM , Fortinet FortiOS , Certero , and Axonius Collaborate via Microsoft Teams with head office and branch locations Document processes in Confluence , generate database queries, and maintain system enquiries Ensure ongoing hardware/software usability and basic security practices YOU Strong knowledge of Windows Server environments (including IIS, Print/File Servers, Terminal Services) Proficiency in Active Directory management, networking basics (firewalls, switches), and IT security principles Experience supporting users remotely and in-person Excellent communication skills able to explain complex technical issues clearly Minimum HNC/HND or Degree in IT, Computer Science, or related field, plus good amount of experience doing the same/similar job to this one. Desirable Skills Familiarity with Cisco Meraki , CCNA , network protocols/CLIs, GitHub , VS Code , Azure Data Studio , SharePoint , Jira , Confluence , or Metabase Knowledge of FIA framework , IT documentation control, virtual desktop infrastructure , ZPL/label printers , SSH/Terminal CLI Experience creating BI reports or working with Atlassian tools About You You are passionate about IT, proactive in preventing security threats, and thrive in a dynamic environment. You enjoy problem-solving, supporting users, and contributing to secure, efficient systems. If you're a motivated IT professional ready to join a supportive team in North Wales, apply today! Trek Recruitment is committed to diversity, equity, and inclusion. We welcome applications from candidates of all backgrounds, particularly those from underrepresented groups, and are an equal opportunities recruiter. We will make reasonable adjustments at any stage of the process please let us know if you need support.
12/03/2026
Full time
Job Title: IT Engineer / IT Support Engineer Location: Wrexham, North Wales (commutable from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England) Salary: £35,000 per annum, permanent About the Role Trek Recruitment is recruiting on behalf of our client for an IT Engineer to deliver high-quality IT support, system maintenance, and development of tailored solutions. This hands-on role involves supporting a diverse client base with on-site and remote assistance, ensuring reliable infrastructure and user productivity. This role is working for a manufacturing organisation, experience of working for a similar company is highly desirable. THE ROLE Provide first- and second-line IT support for local and remote users, including troubleshooting hardware, software, and network issues Manage and maintain Windows and Ubuntu servers, Active Directory , VMware/vSphere virtual machines, and Veeam backups Support Microsoft 365 , Windows 10/11 operating systems, and general software installations Handle network device management (switches, firewalls, printers, laptops/desktops) and configurations Work with SQL Server , MySQL , Synology DSM , Fortinet FortiOS , Certero , and Axonius Collaborate via Microsoft Teams with head office and branch locations Document processes in Confluence , generate database queries, and maintain system enquiries Ensure ongoing hardware/software usability and basic security practices YOU Strong knowledge of Windows Server environments (including IIS, Print/File Servers, Terminal Services) Proficiency in Active Directory management, networking basics (firewalls, switches), and IT security principles Experience supporting users remotely and in-person Excellent communication skills able to explain complex technical issues clearly Minimum HNC/HND or Degree in IT, Computer Science, or related field, plus good amount of experience doing the same/similar job to this one. Desirable Skills Familiarity with Cisco Meraki , CCNA , network protocols/CLIs, GitHub , VS Code , Azure Data Studio , SharePoint , Jira , Confluence , or Metabase Knowledge of FIA framework , IT documentation control, virtual desktop infrastructure , ZPL/label printers , SSH/Terminal CLI Experience creating BI reports or working with Atlassian tools About You You are passionate about IT, proactive in preventing security threats, and thrive in a dynamic environment. You enjoy problem-solving, supporting users, and contributing to secure, efficient systems. If you're a motivated IT professional ready to join a supportive team in North Wales, apply today! Trek Recruitment is committed to diversity, equity, and inclusion. We welcome applications from candidates of all backgrounds, particularly those from underrepresented groups, and are an equal opportunities recruiter. We will make reasonable adjustments at any stage of the process please let us know if you need support.
ARM
Change Manager (SC Cleared)
ARM Reading, Oxfordshire
Change Manager (SC Cleared) 6 Months Reading - 3-4 days per week on site Paying up to 88p/h (Inside IR35) Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance - please only apply if suitable Overview: The IT Change Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies. Key Responsibilities: Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations. Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions. Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes. Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Identify improvement opportunities in the change management process and implement best practices to optimise change efficiency and reduce service disruptions. Required Skillset & Experience University degree of higher required; Bachelor?s degree in Information Technology, Computer Science, or related field is preferred. Relevant IT Service Management certifications (e.g. ITIL v3/4) PMP (Project Management Professional) and related certifications are preferred. Experience of IT service delivery and performance management Experience setting and managing SLAs/KPIs as well as in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
12/03/2026
Contractor
Change Manager (SC Cleared) 6 Months Reading - 3-4 days per week on site Paying up to 88p/h (Inside IR35) Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance - please only apply if suitable Overview: The IT Change Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies. Key Responsibilities: Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations. Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions. Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes. Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Identify improvement opportunities in the change management process and implement best practices to optimise change efficiency and reduce service disruptions. Required Skillset & Experience University degree of higher required; Bachelor?s degree in Information Technology, Computer Science, or related field is preferred. Relevant IT Service Management certifications (e.g. ITIL v3/4) PMP (Project Management Professional) and related certifications are preferred. Experience of IT service delivery and performance management Experience setting and managing SLAs/KPIs as well as in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Syntax Consultancy Ltd
SecOps Engineer (SC + NPPV3 Cleared)
Syntax Consultancy Ltd
SecOps Engineer Croydon (Hybrid) 6 Month Contract £500/day (Outside IR35) SecOps Engineer needed with both active SC Clearance and NPPV3 Security Clearance. 6 Month Contract based in Croydon (Hybrid). Paying up to £500/day (Outside IR35). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Croydon office, plus occasional travel to the Birmingham office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects. Key experience + tasks will include: SecOps Engineer needed to perform a key role in supporting technically complex + secure Government Cloud services programmes. SecOps Engineer with in-depth experience of Security Operations, Security Consultant, or Information Security related roles. Experience of supporting secure government Cloud migration / transformation programmes. Ensuring security procedures, controls + operational practices are compliant with Government Security Classifications framework and security policies. Maintaining Security Operating Procedures (SysOps), and Information Security management policies. Continuous improvement of security processes, supporting secure delivery across Cloud services + maintaining a strong security culture. Investigating security incidents and breaches, performing vulnerability scans for releases, vulnerability risk assessments + remediation planning. Conducting threat modelling to identify risks and inform secure design decisions. Providing assurance over patching operations, release notes + change management activities. Assessing external threat intelligence feeds + providing recommendations to mitigate risks. Conducting security incident investigations, accurate reporting + taking follow-up actions. Creating ITHC (IT Health Check) Remediation Action Plans, tracking progress, ITHC change management + delivery Kanban board tickets. Supporting certificate management ceremonies + cryptographic control processes. Managing digital access requests + supporting Joiner/Mover/Leaver processes to maintain secure access controls. Security Certifications (CISSP, CISM, CCSP, ISO 27001 Lead Auditor/Implementer), or similar. Experience of Critical National Infrastructure (CNI) and Government / (url removed) programmes preferred.
12/03/2026
Contractor
SecOps Engineer Croydon (Hybrid) 6 Month Contract £500/day (Outside IR35) SecOps Engineer needed with both active SC Clearance and NPPV3 Security Clearance. 6 Month Contract based in Croydon (Hybrid). Paying up to £500/day (Outside IR35). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Croydon office, plus occasional travel to the Birmingham office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects. Key experience + tasks will include: SecOps Engineer needed to perform a key role in supporting technically complex + secure Government Cloud services programmes. SecOps Engineer with in-depth experience of Security Operations, Security Consultant, or Information Security related roles. Experience of supporting secure government Cloud migration / transformation programmes. Ensuring security procedures, controls + operational practices are compliant with Government Security Classifications framework and security policies. Maintaining Security Operating Procedures (SysOps), and Information Security management policies. Continuous improvement of security processes, supporting secure delivery across Cloud services + maintaining a strong security culture. Investigating security incidents and breaches, performing vulnerability scans for releases, vulnerability risk assessments + remediation planning. Conducting threat modelling to identify risks and inform secure design decisions. Providing assurance over patching operations, release notes + change management activities. Assessing external threat intelligence feeds + providing recommendations to mitigate risks. Conducting security incident investigations, accurate reporting + taking follow-up actions. Creating ITHC (IT Health Check) Remediation Action Plans, tracking progress, ITHC change management + delivery Kanban board tickets. Supporting certificate management ceremonies + cryptographic control processes. Managing digital access requests + supporting Joiner/Mover/Leaver processes to maintain secure access controls. Security Certifications (CISSP, CISM, CCSP, ISO 27001 Lead Auditor/Implementer), or similar. Experience of Critical National Infrastructure (CNI) and Government / (url removed) programmes preferred.
CPS Group (UK) Limited
Information Security & Risk Specialist
CPS Group (UK) Limited
Information Security & Risk Specialist Role: Information Security & Risk Specialist Specialism(s): Global Information Security, Risk Analysis, Cyber Security, Information Security, International Cyber Security, 3rd Party Security Compliance, Risk Management, Risk Reporting, Audit & Compliance, Cloud Infrastructure, ISO2700x, NIST, SOC2, PCI, GDPR, Risk Assessments Type: Contract, Inside IR35 Duration: 12 Months Location: London, On-Site Working (1 day remote per week) Start: ASAP/Urgent Information Security & Risk Specialist CPS Group UK are delighted to be working with a leading, global Entertainment brand to appoint an Information Security & Risk Specialist to join their Global Information Security team for an initial 12-month contract. The Information Security & Risk Specialist will partner with technology teams and business units to analyse and mitigate risk in their environments, whilst also providing Information/Cyber Security advise and support for international projects to ensure alignment with global Information Security policies and standards. The role will also support the onboarding and monitoring of international technical infrastructure to ensure visibility and asset protection. The Information Security & Risk Specialist will also review and manage remediation of existing and new security findings and vulnerabilities. Role Requirements Mange the information security and risk aspects of international technology projects for various business units Document environment risk and provide regular risk reporting on projects and initiatives Build a strong understanding of the international ecosystem and support varying information security and risk initiatives Prioritise high risk queries and tasks ensuring they go through a robust risk assessment Perform security reviews when required for high-risk impact systems Onboarding and monitoring of international infrastructure Review, communicate and manage remediation of security findings and vulnerabilities Embed a risk-based approach to IT Security across the business Assist with coordination and reporting of security incidents Support and manage 3rd party security compliance processes and assessments Support risk assessments and define security mitigating controls Contribute to the development of a culture of security awareness and best practice Ensure business and technology alignment with privacy requirements (e.g. GDPR) Required Skills & Experience 3+ years' experience in Information or Cyber Security specific roles (ideally focusing on Risk, Audit & Compliance) 2+ years' commercial experience in IT Security Risk Management, Security Audit & Compliance (ideally EMEA or Global remit) Demonstrable experience of interpreting and assessing risk in large organisations Solid understanding of technology concepts, particularly cloud infrastructure engineering and architecture Understanding of and hands-on experience with vulnerability detection tools (e.g. Qualys, CrowdStrike, Tenable, Prisma) Strong knowledge of IS compliance frameworks and standards (ISO2700x, NIST, GDPR, SOC2, PCI) Practical understanding of cyber security technology best practice Experience supporting EMEA or Global technology projects from an InfoSec risk perspective Blue-chip/Big4/Large organisation experience For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
12/03/2026
Contractor
Information Security & Risk Specialist Role: Information Security & Risk Specialist Specialism(s): Global Information Security, Risk Analysis, Cyber Security, Information Security, International Cyber Security, 3rd Party Security Compliance, Risk Management, Risk Reporting, Audit & Compliance, Cloud Infrastructure, ISO2700x, NIST, SOC2, PCI, GDPR, Risk Assessments Type: Contract, Inside IR35 Duration: 12 Months Location: London, On-Site Working (1 day remote per week) Start: ASAP/Urgent Information Security & Risk Specialist CPS Group UK are delighted to be working with a leading, global Entertainment brand to appoint an Information Security & Risk Specialist to join their Global Information Security team for an initial 12-month contract. The Information Security & Risk Specialist will partner with technology teams and business units to analyse and mitigate risk in their environments, whilst also providing Information/Cyber Security advise and support for international projects to ensure alignment with global Information Security policies and standards. The role will also support the onboarding and monitoring of international technical infrastructure to ensure visibility and asset protection. The Information Security & Risk Specialist will also review and manage remediation of existing and new security findings and vulnerabilities. Role Requirements Mange the information security and risk aspects of international technology projects for various business units Document environment risk and provide regular risk reporting on projects and initiatives Build a strong understanding of the international ecosystem and support varying information security and risk initiatives Prioritise high risk queries and tasks ensuring they go through a robust risk assessment Perform security reviews when required for high-risk impact systems Onboarding and monitoring of international infrastructure Review, communicate and manage remediation of security findings and vulnerabilities Embed a risk-based approach to IT Security across the business Assist with coordination and reporting of security incidents Support and manage 3rd party security compliance processes and assessments Support risk assessments and define security mitigating controls Contribute to the development of a culture of security awareness and best practice Ensure business and technology alignment with privacy requirements (e.g. GDPR) Required Skills & Experience 3+ years' experience in Information or Cyber Security specific roles (ideally focusing on Risk, Audit & Compliance) 2+ years' commercial experience in IT Security Risk Management, Security Audit & Compliance (ideally EMEA or Global remit) Demonstrable experience of interpreting and assessing risk in large organisations Solid understanding of technology concepts, particularly cloud infrastructure engineering and architecture Understanding of and hands-on experience with vulnerability detection tools (e.g. Qualys, CrowdStrike, Tenable, Prisma) Strong knowledge of IS compliance frameworks and standards (ISO2700x, NIST, GDPR, SOC2, PCI) Practical understanding of cyber security technology best practice Experience supporting EMEA or Global technology projects from an InfoSec risk perspective Blue-chip/Big4/Large organisation experience For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
INTEC SELECT LIMITED
Windows Site Reliability Engineer
INTEC SELECT LIMITED
Windows Site Reliability Engineer £110K Hybrid London Overview: A leading global investment bank is seeking a skilled Windows Site Reliability Engineer to join their London-based Technology team. This is a senior-level leadership role focused on driving platform reliability, automation strategy, and infrastructure modernisation across mission-critical banking systems. This is an excellent opportunity to join an investment banking powerhouse. Role and Responsibilities: Lead Platform Engineering and SRE strategy across the organisation Build scalable, self-service, and resilient infrastructure platforms Drive Infrastructure as Code and CI/CD adoption, automating manual tasks Define SLOs and optimise system performance, latency, and scalability Lead root cause analysis and remediate technical debt Partner with development teams to improve testing, releases, and deployments Shape cloud and hybrid migration strategies Ensure regulatory, audit, and security compliance Act as senior escalation point for high-severity incidents Identify cost and efficiency improvements; deputise for senior leadership Skills and Experience: Deep expertise in Microsoft Windows Server internals Advanced knowledge of Active Directory, DNS, DHCP, LDAP, and Kerberos Extensive experience tuning low-latency, enterprise-scale systems Strong background in SRE, DevOps, CI/CD, and Infrastructure as Code principles Advanced scripting and development capability (PowerShell, Python, C#) Clustering, high-availability, replication, and disaster recovery expertise Experience with Git, Terraform, Ansible, Jenkins, and TeamCity Strong understanding of security hardening (CIS) within regulated environments Deep knowledge of performance monitoring, system internals, and optimisation techniques Experience working within financial services or other regulated industries Desirable: Kubernetes and Docker orchestration Major cloud platforms (Azure, AWS, GCP) Nutanix HCI and VMware ESX Enterprise databases (SQL Server, Oracle, Sybase ASE, MongoDB, Snowflake) Enterprise monitoring tools (Splunk, Netcool) Package Circa £110,000 + Excellent Package London / Hybrid x3 days onsite Flexible working considered Windows Site Reliability Engineer £110K Hybrid London
12/03/2026
Full time
Windows Site Reliability Engineer £110K Hybrid London Overview: A leading global investment bank is seeking a skilled Windows Site Reliability Engineer to join their London-based Technology team. This is a senior-level leadership role focused on driving platform reliability, automation strategy, and infrastructure modernisation across mission-critical banking systems. This is an excellent opportunity to join an investment banking powerhouse. Role and Responsibilities: Lead Platform Engineering and SRE strategy across the organisation Build scalable, self-service, and resilient infrastructure platforms Drive Infrastructure as Code and CI/CD adoption, automating manual tasks Define SLOs and optimise system performance, latency, and scalability Lead root cause analysis and remediate technical debt Partner with development teams to improve testing, releases, and deployments Shape cloud and hybrid migration strategies Ensure regulatory, audit, and security compliance Act as senior escalation point for high-severity incidents Identify cost and efficiency improvements; deputise for senior leadership Skills and Experience: Deep expertise in Microsoft Windows Server internals Advanced knowledge of Active Directory, DNS, DHCP, LDAP, and Kerberos Extensive experience tuning low-latency, enterprise-scale systems Strong background in SRE, DevOps, CI/CD, and Infrastructure as Code principles Advanced scripting and development capability (PowerShell, Python, C#) Clustering, high-availability, replication, and disaster recovery expertise Experience with Git, Terraform, Ansible, Jenkins, and TeamCity Strong understanding of security hardening (CIS) within regulated environments Deep knowledge of performance monitoring, system internals, and optimisation techniques Experience working within financial services or other regulated industries Desirable: Kubernetes and Docker orchestration Major cloud platforms (Azure, AWS, GCP) Nutanix HCI and VMware ESX Enterprise databases (SQL Server, Oracle, Sybase ASE, MongoDB, Snowflake) Enterprise monitoring tools (Splunk, Netcool) Package Circa £110,000 + Excellent Package London / Hybrid x3 days onsite Flexible working considered Windows Site Reliability Engineer £110K Hybrid London
Starling Bank
Penetration Tester (Senior)
Starling Bank
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role As an experienced Penetration Tester you will be working with talented cyber security professionals to protect Starling customers, company assets and systems using the latest technologies and techniques. The primary objective for this role is to collaborate with, support, and guide Starling's engineering and operation functions to ensure our services are designed, developed and operated securely. As an experienced member of our penetration testing team you will directly interact with multiple areas of the business to understand requirements, define the scope and approach to testing (including undertaking appropriate research), and produce reporting information aligned to our risk framework. In addition, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Automation of security testing, and development of internal tooling, to achieve continuous assurance. Collaboration with engineering teams to facilitate secure development, including: Review and analysis of proposed technical solutions to identify appropriate security controls. Input and guidance to security related technical architecture and design decisions. Code review of features and critical security components. Practical security testing. Advising on remediation of security issues and processes to address root causes. Security assurance reviews of third-party solutions. Identifying and implementing improvements to the team's internal processes and procedures. Review, analysis and reporting of external threats relevant to Starling systems and solutions, in the context of Starling's desired security posture. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience of mobile, web application, cloud and infrastructure penetration testing. Strong technical knowledge in: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas. CREST, OSCP or similar industry penetration testing qualification A good understanding of applied cryptographic techniques. Reverse engineering and exploit development capabilities. Experience of security testing in an agile SDLC. Threat modelling experience. Experience performing code reviews, particularly in Java and Go. Experience of fulfilling a client facing security consulting role. Excellent verbal and written communication skills. Experience in automation of security testing, with previous development experience desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
12/03/2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role As an experienced Penetration Tester you will be working with talented cyber security professionals to protect Starling customers, company assets and systems using the latest technologies and techniques. The primary objective for this role is to collaborate with, support, and guide Starling's engineering and operation functions to ensure our services are designed, developed and operated securely. As an experienced member of our penetration testing team you will directly interact with multiple areas of the business to understand requirements, define the scope and approach to testing (including undertaking appropriate research), and produce reporting information aligned to our risk framework. In addition, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Automation of security testing, and development of internal tooling, to achieve continuous assurance. Collaboration with engineering teams to facilitate secure development, including: Review and analysis of proposed technical solutions to identify appropriate security controls. Input and guidance to security related technical architecture and design decisions. Code review of features and critical security components. Practical security testing. Advising on remediation of security issues and processes to address root causes. Security assurance reviews of third-party solutions. Identifying and implementing improvements to the team's internal processes and procedures. Review, analysis and reporting of external threats relevant to Starling systems and solutions, in the context of Starling's desired security posture. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience of mobile, web application, cloud and infrastructure penetration testing. Strong technical knowledge in: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas. CREST, OSCP or similar industry penetration testing qualification A good understanding of applied cryptographic techniques. Reverse engineering and exploit development capabilities. Experience of security testing in an agile SDLC. Threat modelling experience. Experience performing code reviews, particularly in Java and Go. Experience of fulfilling a client facing security consulting role. Excellent verbal and written communication skills. Experience in automation of security testing, with previous development experience desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
SmartSourcing Ltd
Linux Engineer - Milton Keynes - SC Cleared
SmartSourcing Ltd Milton Keynes, Buckinghamshire
Linux Engineer, SC, DV Cleared is required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Luton, North London. Working in an SC Security Cleared environment. SC or DV (Developed Vetting) Clearance required or you will be eligible to undertake. Daily Rate: 610 umbrella-plus on call fee - weekday £50 - weekend £100. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Desirable qualifications RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator or LPIC 1 or LPIC 2 (Linux Professional Institute) As the Linux SME, you will deliver expert support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. To work closely with other infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. If you think you would be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
12/03/2026
Contractor
Linux Engineer, SC, DV Cleared is required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Luton, North London. Working in an SC Security Cleared environment. SC or DV (Developed Vetting) Clearance required or you will be eligible to undertake. Daily Rate: 610 umbrella-plus on call fee - weekday £50 - weekend £100. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Desirable qualifications RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator or LPIC 1 or LPIC 2 (Linux Professional Institute) As the Linux SME, you will deliver expert support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. To work closely with other infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. If you think you would be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Lorien
MLOps Engineer
Lorien
MLOps Engineer Location: London We're looking for an experienced MLOps Engineer to design, build and optimise AI/ML infrastructure across hybrid cloud environments. You'll enable data scientists and ML engineers to train, deploy and scale models efficiently while shaping the future of our AI platform. What you'll be doing Architecting and implementing AI/ML platforms across hybrid cloud (on-prem + public cloud) Building infrastructure for model training, deployment and monitoring Integrating cloud-native services with on-prem systems Automating infrastructure with Terraform and IaC Improving ML workflows in partnership with data science teams Ensuring platform scalability, reliability and security Implementing CI/CD pipelines for ML model life cycle management What we're looking for Top skills (in order of preference): Strong background in cloud engineering/DevOps/MLOps/platform engineering Experience building hybrid cloud architectures Proficiency in containerisation & orchestration You'll also need: Experience with MLOps tools/frameworks Knowledge of data storage & compute solutions for AI workloads Strong Scripting & automation skills (Python, Bash, etc.) Understanding of security, compliance and governance in cloud/AI environments Nice to have: Experience deploying and managing ML model life cycles Knowledge of distributed training frameworks Familiarity with monitoring/observability stacks Cloud certifications (Architect/Engineer) Experience in regulated industries Why join? Drive the build-out of a modern, scalable AI platform Work at the intersection of cloud, ML and platform engineering Real impact on how AI is deployed across the organisation Interested in shaping next-generation AI infrastructure? Apply now. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
12/03/2026
Contractor
MLOps Engineer Location: London We're looking for an experienced MLOps Engineer to design, build and optimise AI/ML infrastructure across hybrid cloud environments. You'll enable data scientists and ML engineers to train, deploy and scale models efficiently while shaping the future of our AI platform. What you'll be doing Architecting and implementing AI/ML platforms across hybrid cloud (on-prem + public cloud) Building infrastructure for model training, deployment and monitoring Integrating cloud-native services with on-prem systems Automating infrastructure with Terraform and IaC Improving ML workflows in partnership with data science teams Ensuring platform scalability, reliability and security Implementing CI/CD pipelines for ML model life cycle management What we're looking for Top skills (in order of preference): Strong background in cloud engineering/DevOps/MLOps/platform engineering Experience building hybrid cloud architectures Proficiency in containerisation & orchestration You'll also need: Experience with MLOps tools/frameworks Knowledge of data storage & compute solutions for AI workloads Strong Scripting & automation skills (Python, Bash, etc.) Understanding of security, compliance and governance in cloud/AI environments Nice to have: Experience deploying and managing ML model life cycles Knowledge of distributed training frameworks Familiarity with monitoring/observability stacks Cloud certifications (Architect/Engineer) Experience in regulated industries Why join? Drive the build-out of a modern, scalable AI platform Work at the intersection of cloud, ML and platform engineering Real impact on how AI is deployed across the organisation Interested in shaping next-generation AI infrastructure? Apply now. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Proactive Appointments
Network Engineer
Proactive Appointments Havant, Hampshire
Network Engineer Permanent | Up to £48k per annum | Hybrid (2/3 days on-site per week) | Havant, Hampshire Our leading client are looking to onboard a Network Engineer into their team on a permanent basis. The right candidate will play a key role in designing, implementing, and supporting both traditional and cloud-based network environments, with a particular focus on Fortinet technologies and network security. Experience required: Maintain secure network infrastructure across on-premises and cloud environments Configure, manage, and troubleshoot Fortinet Firewalls and security appliances Monitor network performance and proactively resolve issues Support cloud networking (Azure) and hybrid connectivity Implement and maintain network security measures Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
12/03/2026
Full time
Network Engineer Permanent | Up to £48k per annum | Hybrid (2/3 days on-site per week) | Havant, Hampshire Our leading client are looking to onboard a Network Engineer into their team on a permanent basis. The right candidate will play a key role in designing, implementing, and supporting both traditional and cloud-based network environments, with a particular focus on Fortinet technologies and network security. Experience required: Maintain secure network infrastructure across on-premises and cloud environments Configure, manage, and troubleshoot Fortinet Firewalls and security appliances Monitor network performance and proactively resolve issues Support cloud networking (Azure) and hybrid connectivity Implement and maintain network security measures Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
N.P.A.
DevOps Engineer/Linux Systems Administrator
N.P.A.
Linux Systems Administrator/DevOps Cloud Engineer - Working in a vibrant and fast-moving financial environment utilizing cutting edge technology with an excellent package and benefits. Candidates must come from a Linux Systems Administrators Background (as opposed to Software Engineering) and have recent Linux Administration experience and whilst not essential, previous Financial/Banking experience may be beneficial. Job Overview The position is for a Senior Cloud and DevOPS Engineer with STRONG Linux Systems Administration background to join a team maintaining existing and building new infrastructure, sharing knowledge and best practices. This is an incredibly varied role, covering all aspects of automation and management of low latency trading platforms both on premise and cloud as well as supporting clients with their implementation of The Company's Technology solutions. The successful candidate will be a key player within a small but highly technical infrastructure team. Responsibilities and Duties Develop and deliver automated multi-account global cloud infrastructure using infrastructure as code (Terraform). Enhance the automation of current processes both cloud and on-premise by using Scripting languages such as Ansible, Python and other automation tools. Work with the development team to take over and productionise new technologies and workflows. Collaborate with DevOps, development and infrastructure teams around architectural design and cloud best practices. Provide support to development and ops teams; this includes, build Servers, virtual environments and CI/CD pipelines. Assist the Linux team with deployment and maintenance of software/operating system/hardware using systems and configuration management tools (Ansible, Terraform) Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production. Prepare and maintain up to date documentation. Required Skills/Experience 5+ years' experience architecting, building, and operating systems on multi-account AWS and GCP platforms. 5+ years general DevOps - CI/CD, Deployment Strategies, Monitoring, automation. Strong Linux system administration (RedHat/CentOS or similar). 5+ years' experience with automation languages such as Python, bash, Ansible and Terraform. Experience with Build, Release and Version Control Systems such as Git, GitLab etc. Extensive proven experience with AWS network and security implementations and management. Experience administering and maintaining systems monitoring/alerting technologies (CloudWatch, Splunk, Nagios, Rapid7, Grafana etc.). Proven experience with containerisation - Docker/Kubernetes/ECS/ECR, etc., Database administration - MySQL, QuestDB, Elasticsearch. Experience with multiple cloud providers AWS and GCP - Azure a bonus. Demonstrate strong verbal and written communication skills.
12/03/2026
Full time
Linux Systems Administrator/DevOps Cloud Engineer - Working in a vibrant and fast-moving financial environment utilizing cutting edge technology with an excellent package and benefits. Candidates must come from a Linux Systems Administrators Background (as opposed to Software Engineering) and have recent Linux Administration experience and whilst not essential, previous Financial/Banking experience may be beneficial. Job Overview The position is for a Senior Cloud and DevOPS Engineer with STRONG Linux Systems Administration background to join a team maintaining existing and building new infrastructure, sharing knowledge and best practices. This is an incredibly varied role, covering all aspects of automation and management of low latency trading platforms both on premise and cloud as well as supporting clients with their implementation of The Company's Technology solutions. The successful candidate will be a key player within a small but highly technical infrastructure team. Responsibilities and Duties Develop and deliver automated multi-account global cloud infrastructure using infrastructure as code (Terraform). Enhance the automation of current processes both cloud and on-premise by using Scripting languages such as Ansible, Python and other automation tools. Work with the development team to take over and productionise new technologies and workflows. Collaborate with DevOps, development and infrastructure teams around architectural design and cloud best practices. Provide support to development and ops teams; this includes, build Servers, virtual environments and CI/CD pipelines. Assist the Linux team with deployment and maintenance of software/operating system/hardware using systems and configuration management tools (Ansible, Terraform) Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production. Prepare and maintain up to date documentation. Required Skills/Experience 5+ years' experience architecting, building, and operating systems on multi-account AWS and GCP platforms. 5+ years general DevOps - CI/CD, Deployment Strategies, Monitoring, automation. Strong Linux system administration (RedHat/CentOS or similar). 5+ years' experience with automation languages such as Python, bash, Ansible and Terraform. Experience with Build, Release and Version Control Systems such as Git, GitLab etc. Extensive proven experience with AWS network and security implementations and management. Experience administering and maintaining systems monitoring/alerting technologies (CloudWatch, Splunk, Nagios, Rapid7, Grafana etc.). Proven experience with containerisation - Docker/Kubernetes/ECS/ECR, etc., Database administration - MySQL, QuestDB, Elasticsearch. Experience with multiple cloud providers AWS and GCP - Azure a bonus. Demonstrate strong verbal and written communication skills.
Syntax Consultancy
Data Platform Consultant (SC Cleared)
Syntax Consultancy Corsham, Wiltshire
Data Platform Consultant (SC Cleared) Corsham (Wiltshire) 6 Month Contract £450/day (Outside IR35) Data Platform Consultant needed with active SC Security Clearance and strong Tableau + AWS Cloud expertise. 6 Month Rolling Contract based in Corsham (Wiltshire). Start ASAP in March/April 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Corsham (Wiltshire). A chance to work with a leading global IT and Digital transformation business specialising in large-scale Government projects: Project Objective: design, build + implementation of a cloud based Data Analytics platform to provide data workflow, data visualisation + dashboard solutions. Key Skills: Tableau, Power BI + Apache Superset dashboard + data visualisation tools. AWS/Cloud Native Infrastructure environments. Python/R-style workflow development environments, SQL querying + data transformation skills. Hands-on experience with secure, cloud-based Data Analytics platforms. Supporting definition of the POC scoping, success criteria + value proposition. Shaping the technical path from POC to MVP considering scalability, security, governance + reuse. Supporting build, configuration + implementation activities alongside developers + data engineers. Ability to simplify complexity + communicate technical trade-offs clearly to key stakeholders. In-depth experience in Data Engineering, Data Analytics platforms and Data Science. Identity Access Management (IAM/IDAM) experience would be advantageous.
12/03/2026
Contractor
Data Platform Consultant (SC Cleared) Corsham (Wiltshire) 6 Month Contract £450/day (Outside IR35) Data Platform Consultant needed with active SC Security Clearance and strong Tableau + AWS Cloud expertise. 6 Month Rolling Contract based in Corsham (Wiltshire). Start ASAP in March/April 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Corsham (Wiltshire). A chance to work with a leading global IT and Digital transformation business specialising in large-scale Government projects: Project Objective: design, build + implementation of a cloud based Data Analytics platform to provide data workflow, data visualisation + dashboard solutions. Key Skills: Tableau, Power BI + Apache Superset dashboard + data visualisation tools. AWS/Cloud Native Infrastructure environments. Python/R-style workflow development environments, SQL querying + data transformation skills. Hands-on experience with secure, cloud-based Data Analytics platforms. Supporting definition of the POC scoping, success criteria + value proposition. Shaping the technical path from POC to MVP considering scalability, security, governance + reuse. Supporting build, configuration + implementation activities alongside developers + data engineers. Ability to simplify complexity + communicate technical trade-offs clearly to key stakeholders. In-depth experience in Data Engineering, Data Analytics platforms and Data Science. Identity Access Management (IAM/IDAM) experience would be advantageous.
Summer-Browning Associates
Senior Linux Engineer
Summer-Browning Associates
Summer-Browning Associates are currently supporting our Central Government client are who seeking a Senior Linux Engineer for an initial 12 month assignment Location: Glasgow (hybrid) Skills and Experience Experience in a similar Senior Engineer role in Linux Engineering in a complex IT Infrastructure. Acting as a senior technical Linux resource across the engineering function. Experience with virtualized networking principles and platforms (VMware/Hyper-V). Advanced experience with Bash and Python. Good understanding of common services, applications and protocols, for example HTTPS, SSH, DNS, NTP and SSL. Experience with open-source Ansible automation tooling. Good understanding of troubleshooting Linux issues to 4th line. Demonstratable experience of Agile / DevOps working practices. Experience of systems monitoring infrastructure. Working knowledge of Confluence, Jira and JSM. Sound understanding of database technologies, PostgreSQL, MariaDB, MongoDB, SQL. Manage Linux certificates across the environment. Good experience of squid. Responsible for driving all system upgrades across Linux tooling. Good understanding across IT On-Prem and Cloud based infrastructure. Desirable You will have relevant Computer Science, Information Technology, Information Security or Systems Engineering qualification, or equivalent related qualifications or experience. Experience working in a Cloud Infrastructure Environment; AWS, Azure, GCP. Experience with managing CEPH Storage or Linux storage environments. NB: Active SC/DV level vetting would be advantageous due to the nature of the project. To apply, please submit latest CV for consideration
12/03/2026
Contractor
Summer-Browning Associates are currently supporting our Central Government client are who seeking a Senior Linux Engineer for an initial 12 month assignment Location: Glasgow (hybrid) Skills and Experience Experience in a similar Senior Engineer role in Linux Engineering in a complex IT Infrastructure. Acting as a senior technical Linux resource across the engineering function. Experience with virtualized networking principles and platforms (VMware/Hyper-V). Advanced experience with Bash and Python. Good understanding of common services, applications and protocols, for example HTTPS, SSH, DNS, NTP and SSL. Experience with open-source Ansible automation tooling. Good understanding of troubleshooting Linux issues to 4th line. Demonstratable experience of Agile / DevOps working practices. Experience of systems monitoring infrastructure. Working knowledge of Confluence, Jira and JSM. Sound understanding of database technologies, PostgreSQL, MariaDB, MongoDB, SQL. Manage Linux certificates across the environment. Good experience of squid. Responsible for driving all system upgrades across Linux tooling. Good understanding across IT On-Prem and Cloud based infrastructure. Desirable You will have relevant Computer Science, Information Technology, Information Security or Systems Engineering qualification, or equivalent related qualifications or experience. Experience working in a Cloud Infrastructure Environment; AWS, Azure, GCP. Experience with managing CEPH Storage or Linux storage environments. NB: Active SC/DV level vetting would be advantageous due to the nature of the project. To apply, please submit latest CV for consideration
IntaPeople
Infrastructure Engineer
IntaPeople
IntaPeople are working with exclusively with a tech-driven insurance services provider that s looking to grow the team. We re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions. Skills: 2-4 (min) years-experience as an Infrastructure Engineer (or similar role) Experience with 1st, 2nd and 3rd line support Experience supporting hardware and software systems Experience or Exposure with Microsoft Azure cloud or/and AWS Responsibilities (at a glance): You will be supporting Azure & V-Sphere estates, back-end systems and services to the business Working within a collaborative team of circa 15 engineers Implement and monitor system alerts to ensure any failures receive immediate attention Identifying new system hardware and software needs Ensure that support tickets are appropriately recorded Aid in the implementation of bought-in hardware and software systems Liaise with the software development team to ensure smooth roll-out of bespoke software systems Maximising availability (uptime) of essential services Schedule upgrades and security backups of hardware and software systems Champion new systems in the business, ensuring all levels of users have appropriate training Ensuring compliance with licensing regulations Ensure the security of the estate is not compromised Work within strict timeframes and escalate incidents within defined timeframes Provision of out of hours/stand by support for scheduled maintenance and system failures Role at a glance: Infrastructure Engineer Salary - £35,000 - £38,000 depending on experience On call bonus after passing probation On call over time paid ontop of salary 25 days annual leave, plus bank holidays plus your Birthday off paid off Cardiff hybrid working (2days onsite on discussed for team collaboration/training) Strong work life balance culture Discount on insurance products were available Modern, collaborative office environment nr central Cardiff Free onsite parking Team lunches/days etc You must have access to your own transport For more information, click APPLY now. Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered.
12/03/2026
Full time
IntaPeople are working with exclusively with a tech-driven insurance services provider that s looking to grow the team. We re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions. Skills: 2-4 (min) years-experience as an Infrastructure Engineer (or similar role) Experience with 1st, 2nd and 3rd line support Experience supporting hardware and software systems Experience or Exposure with Microsoft Azure cloud or/and AWS Responsibilities (at a glance): You will be supporting Azure & V-Sphere estates, back-end systems and services to the business Working within a collaborative team of circa 15 engineers Implement and monitor system alerts to ensure any failures receive immediate attention Identifying new system hardware and software needs Ensure that support tickets are appropriately recorded Aid in the implementation of bought-in hardware and software systems Liaise with the software development team to ensure smooth roll-out of bespoke software systems Maximising availability (uptime) of essential services Schedule upgrades and security backups of hardware and software systems Champion new systems in the business, ensuring all levels of users have appropriate training Ensuring compliance with licensing regulations Ensure the security of the estate is not compromised Work within strict timeframes and escalate incidents within defined timeframes Provision of out of hours/stand by support for scheduled maintenance and system failures Role at a glance: Infrastructure Engineer Salary - £35,000 - £38,000 depending on experience On call bonus after passing probation On call over time paid ontop of salary 25 days annual leave, plus bank holidays plus your Birthday off paid off Cardiff hybrid working (2days onsite on discussed for team collaboration/training) Strong work life balance culture Discount on insurance products were available Modern, collaborative office environment nr central Cardiff Free onsite parking Team lunches/days etc You must have access to your own transport For more information, click APPLY now. Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered.
Starting Off Ltd
Line 1 & 2 Service Desk Engineer
Starting Off Ltd Northampton, Northamptonshire
Our client is a rapidly expanding, award-winning IT company based in Northampton. They partner with small to medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving day-to-day IT issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure, and well-supported. Job Summary The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving escalated technical issues, supporting complex infrastructure troubleshooting, and assisting with the maintenance and improvement of customer IT environments. You will work closely with Line 1 engineers, senior engineers, and customers to diagnose and resolve technical problems, implement changes, and ensure systems remain reliable, secure, and well-supported. The role also involves mentoring Line 1 engineers and contributing to the ongoing development of service desk processes and documentation. Key Responsibilities Service Desk Support Provide first-line technical support via phone, email, and ticketing systems Troubleshoot and resolve common IT issues including: Microsoft 365 user support (Outlook, Teams, SharePoint) Password resets and account management Basic Active Directory administration Endpoint and device support (Windows PCs, laptops, printers) Network connectivity issues (Wi-Fi, VPN/Internet access) Log, update, and manage tickets in the PSA system Escalate complex technical issues to senior engineers where appropriate Work within agreed service levels and ticket priority targets Customer Support Deliver professional and friendly support to end users Communicate clearly with both technical and non-technical users Keep customers informed of progress on incidents and service requests Maintain strong customer service standards and response times. System Administration & Monitoring Perform routine administrative tasks such as user onboarding/offboarding Monitor alerts generated from RMM systems Assist with patching and routine maintenance tasks under the guidance of senior engineers Support endpoint management and security tools Documentation & Process Maintain accurate ticket notes and documentation Follow internal processes including change management and security procedures Contribute to knowledge base documentation where applicable Required Skills & Experience Technical Skills Basic experience working in an IT support or helpdesk environment Familiarity with Microsoft technologies including: Windows 10/11 Microsoft 365 (Exchange, Teams, SharePoint) Active Directory / Entra ID Understanding of networking basics (IP addressing, DNS, Wi-Fi, VPN) Experience using service desk tools or ticketing systems Basic troubleshooting skills for hardware and software issues Desirable Experience Experience working in a Managed Services Provider (MSP) Exposure to RMM and PSA platforms (e.g., Datto RMM, Autotask) Knowledge of endpoint security or backup tools Basic scripting or PowerShell knowledge Working Location, Travel & Hours This role may involve a combination of office, remote, and occasional customer site work depending on operational requirements. Occasional site visits may be required and will initially be supported by a senior engineer. Work may be performed from the office, remotely, or occasionally at customer premises Occasional travel may be required Some out-of-hours work may occur during maintenance or change windows. This will be agreed beforehand. Flexibility in working hours may be required in line with business needs Personal Attributes Strong customer service and communication skills Good problem-solving and troubleshooting ability Willingness to learn and develop technical skills Ability to work in a fast-paced support environment Organised and detail-oriented Team-focused with a proactive attitude
12/03/2026
Full time
Our client is a rapidly expanding, award-winning IT company based in Northampton. They partner with small to medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving day-to-day IT issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure, and well-supported. Job Summary The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving escalated technical issues, supporting complex infrastructure troubleshooting, and assisting with the maintenance and improvement of customer IT environments. You will work closely with Line 1 engineers, senior engineers, and customers to diagnose and resolve technical problems, implement changes, and ensure systems remain reliable, secure, and well-supported. The role also involves mentoring Line 1 engineers and contributing to the ongoing development of service desk processes and documentation. Key Responsibilities Service Desk Support Provide first-line technical support via phone, email, and ticketing systems Troubleshoot and resolve common IT issues including: Microsoft 365 user support (Outlook, Teams, SharePoint) Password resets and account management Basic Active Directory administration Endpoint and device support (Windows PCs, laptops, printers) Network connectivity issues (Wi-Fi, VPN/Internet access) Log, update, and manage tickets in the PSA system Escalate complex technical issues to senior engineers where appropriate Work within agreed service levels and ticket priority targets Customer Support Deliver professional and friendly support to end users Communicate clearly with both technical and non-technical users Keep customers informed of progress on incidents and service requests Maintain strong customer service standards and response times. System Administration & Monitoring Perform routine administrative tasks such as user onboarding/offboarding Monitor alerts generated from RMM systems Assist with patching and routine maintenance tasks under the guidance of senior engineers Support endpoint management and security tools Documentation & Process Maintain accurate ticket notes and documentation Follow internal processes including change management and security procedures Contribute to knowledge base documentation where applicable Required Skills & Experience Technical Skills Basic experience working in an IT support or helpdesk environment Familiarity with Microsoft technologies including: Windows 10/11 Microsoft 365 (Exchange, Teams, SharePoint) Active Directory / Entra ID Understanding of networking basics (IP addressing, DNS, Wi-Fi, VPN) Experience using service desk tools or ticketing systems Basic troubleshooting skills for hardware and software issues Desirable Experience Experience working in a Managed Services Provider (MSP) Exposure to RMM and PSA platforms (e.g., Datto RMM, Autotask) Knowledge of endpoint security or backup tools Basic scripting or PowerShell knowledge Working Location, Travel & Hours This role may involve a combination of office, remote, and occasional customer site work depending on operational requirements. Occasional site visits may be required and will initially be supported by a senior engineer. Work may be performed from the office, remotely, or occasionally at customer premises Occasional travel may be required Some out-of-hours work may occur during maintenance or change windows. This will be agreed beforehand. Flexibility in working hours may be required in line with business needs Personal Attributes Strong customer service and communication skills Good problem-solving and troubleshooting ability Willingness to learn and develop technical skills Ability to work in a fast-paced support environment Organised and detail-oriented Team-focused with a proactive attitude

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