Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
07/03/2026
Full time
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Head of IT & AI Part time 3 days per week Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU. Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers, informed by the experiences of business and disabled people - as employees and consumers We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You'll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks. Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation's needs with consideration given for compliance with our memberships' requirements and best practice data protection. Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships' own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks. The requirement Experience in managing outsourced IT service desks and multiple suppliers Proven experience leading AI transformation initiatives, including implementing organisation-wide technology changes. Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation. Ability to identify and plan future needs from a digital and technical perspective. For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to . If you require any adjustments to the application process please contact Barnaby Powell as set out below. Closing date for applications: Monday, 6 April 2026. First interviews are planned for the 21 & 23 April 2026 Second interviews are likely to take place in the week commencing 27 April 2026 Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at or by telephone on -3020. For further information on Business Disability Forum please refer to . Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
07/03/2026
Full time
Head of IT & AI Part time 3 days per week Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU. Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers, informed by the experiences of business and disabled people - as employees and consumers We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You'll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks. Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation's needs with consideration given for compliance with our memberships' requirements and best practice data protection. Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships' own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks. The requirement Experience in managing outsourced IT service desks and multiple suppliers Proven experience leading AI transformation initiatives, including implementing organisation-wide technology changes. Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation. Ability to identify and plan future needs from a digital and technical perspective. For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to . If you require any adjustments to the application process please contact Barnaby Powell as set out below. Closing date for applications: Monday, 6 April 2026. First interviews are planned for the 21 & 23 April 2026 Second interviews are likely to take place in the week commencing 27 April 2026 Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at or by telephone on -3020. For further information on Business Disability Forum please refer to . Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
Programme Manager Transition, Transformation and Agile Delivery Must have an Active SC Clearance An opportunity has arisen for a Programme Manager Transition, Transformation and Agile Delivery to join a high performing Defence and National Security environment. This role focuses on leading complex change programmes that support secure transformation, operational improvement, and Agile delivery across regulated programmes. Flexible working is available from day one, with part time options considered. About the Role - Programme Manager Transition, Transformation and Agile Delivery As a Programme Manager Transition, Transformation and Agile Delivery , you will lead transition, transformation, recovery, and Agile programmes across Defence and National Security customers. You will operate as part of a Centre of Excellence, supporting bids, transitions into delivery, and rapid turnaround or recovery initiatives. You will manage multi disciplinary delivery teams across direct and matrix structures, including partners and customer teams. You will apply Agile and hybrid delivery approaches, embedding strong governance, RAID management, benefits tracking, and assurance. You will maintain compliance with Defence delivery frameworks, security standards, and regulatory requirements. What We're Looking For - Programme Manager Transition, Transformation and Agile Delivery Proven experience leading complex Transition and Transformation programmes in Defence or secure environments. Strong knowledge of Agile and hybrid delivery methods including Scrum, Kanban, and SAFe. Demonstrated end to end programme management capability including planning, financial control, and assurance. Experience operating within Centres of Excellence or multi programme delivery functions. Strong senior stakeholder engagement and communication skills. Experience supporting bids, transition planning, and governance design. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, or Agile frameworks. Deliver high impact secure change as a Programme Manager Transition, Transformation and Agile Delivery . To apply, please send your CV by pressing the apply button.
07/03/2026
Contractor
Programme Manager Transition, Transformation and Agile Delivery Must have an Active SC Clearance An opportunity has arisen for a Programme Manager Transition, Transformation and Agile Delivery to join a high performing Defence and National Security environment. This role focuses on leading complex change programmes that support secure transformation, operational improvement, and Agile delivery across regulated programmes. Flexible working is available from day one, with part time options considered. About the Role - Programme Manager Transition, Transformation and Agile Delivery As a Programme Manager Transition, Transformation and Agile Delivery , you will lead transition, transformation, recovery, and Agile programmes across Defence and National Security customers. You will operate as part of a Centre of Excellence, supporting bids, transitions into delivery, and rapid turnaround or recovery initiatives. You will manage multi disciplinary delivery teams across direct and matrix structures, including partners and customer teams. You will apply Agile and hybrid delivery approaches, embedding strong governance, RAID management, benefits tracking, and assurance. You will maintain compliance with Defence delivery frameworks, security standards, and regulatory requirements. What We're Looking For - Programme Manager Transition, Transformation and Agile Delivery Proven experience leading complex Transition and Transformation programmes in Defence or secure environments. Strong knowledge of Agile and hybrid delivery methods including Scrum, Kanban, and SAFe. Demonstrated end to end programme management capability including planning, financial control, and assurance. Experience operating within Centres of Excellence or multi programme delivery functions. Strong senior stakeholder engagement and communication skills. Experience supporting bids, transition planning, and governance design. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, or Agile frameworks. Deliver high impact secure change as a Programme Manager Transition, Transformation and Agile Delivery . To apply, please send your CV by pressing the apply button.
Role Title: Cyber Azure Security Architect Duration: contract to run until 30/10/2026 Location: Knutsford, Hybrid 3 days per week onsite Rate: up to 707.15 p/d Umbrella inside IR35 Role purpose / summary The Azure Security Architect is responsible for designing, implementing, and governing security controls across cloud platforms, with a focus on Zero Trust, secure build standards, and network segmentation. This role ensures that security controls are embedded into all solution components and aligned with organisational and regulatory requirements. Key Responsibilities: Develop and maintain Azure security architecture aligned to Zero Trust principles, ensuring least privilege, segmentation, and strong identity control. Define secure configuration standards for Azure resources, including network, compute, storage, identity, and monitoring components. Overview: The Cyber Resilience Architect designs resilient enterprise environments with a focus on assurance, recovery, and compliance. This role ensures that solutions can withstand, contain, and recover from modern cyber threats and operational disruptions. Key Responsibilities: Produce overarching cyber resilience architecture patterns across infrastructure, applications, identity, data, and network layers. Design resilience controls including isolation zones, immutable backups, privileged environment separation, and containment strategies. Lead assurance activities, evaluating technical resilience controls for completeness, maturity, and effectiveness. Define and validate compliance to regulatory and organisational resilience standards. Collaborate with Security, Infrastructure, and Operations teams to integrate recovery capabilities into solution designs. Undertake resilience risk assessments and support the creation of mitigation strategies. Provide architectural governance on change, ensuring resilience remains a core requirement across the programme. Technical Components: Knowledge of backup/restore architectures, cyber vaults, privileged admin models, and ransomware containment strategies. Experience with cloud-native resilience (availability zones, DR strategy, replicated storage, service failover). Familiarity with compliance frameworks such as NIST CSF, NCSC CAF, ISO27035 All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
07/03/2026
Contractor
Role Title: Cyber Azure Security Architect Duration: contract to run until 30/10/2026 Location: Knutsford, Hybrid 3 days per week onsite Rate: up to 707.15 p/d Umbrella inside IR35 Role purpose / summary The Azure Security Architect is responsible for designing, implementing, and governing security controls across cloud platforms, with a focus on Zero Trust, secure build standards, and network segmentation. This role ensures that security controls are embedded into all solution components and aligned with organisational and regulatory requirements. Key Responsibilities: Develop and maintain Azure security architecture aligned to Zero Trust principles, ensuring least privilege, segmentation, and strong identity control. Define secure configuration standards for Azure resources, including network, compute, storage, identity, and monitoring components. Overview: The Cyber Resilience Architect designs resilient enterprise environments with a focus on assurance, recovery, and compliance. This role ensures that solutions can withstand, contain, and recover from modern cyber threats and operational disruptions. Key Responsibilities: Produce overarching cyber resilience architecture patterns across infrastructure, applications, identity, data, and network layers. Design resilience controls including isolation zones, immutable backups, privileged environment separation, and containment strategies. Lead assurance activities, evaluating technical resilience controls for completeness, maturity, and effectiveness. Define and validate compliance to regulatory and organisational resilience standards. Collaborate with Security, Infrastructure, and Operations teams to integrate recovery capabilities into solution designs. Undertake resilience risk assessments and support the creation of mitigation strategies. Provide architectural governance on change, ensuring resilience remains a core requirement across the programme. Technical Components: Knowledge of backup/restore architectures, cyber vaults, privileged admin models, and ransomware containment strategies. Experience with cloud-native resilience (availability zones, DR strategy, replicated storage, service failover). Familiarity with compliance frameworks such as NIST CSF, NCSC CAF, ISO27035 All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Are you passionate about cybersecurity and want to help safeguard critical Operational Technology (OT) environments? We're looking for an experienced Operational Technology (OT) Security Consultant to join a dynamic and forward-thinking team dedicated to delivering cutting-edge OT security solutions. Operational Technology (OT) Security Consultant Salary: 80,000 - 100,000 base plus benefits, perks, healthcare options and bonus! Location: Hybrid (Office, Client Sites, and Home, UK-Wide) Client: Global IT Consultancy NOTE: Security Clearance Required - Active SC Clearance Are you passionate about cybersecurity and want to help safeguard critical Operational Technology (OT) environments? We're looking for an experienced Operational Technology (OT) Security Consultant to join a dynamic and forward-thinking team dedicated to delivering cutting-edge OT security solutions. This is a fantastic opportunity to work across industries like energy, manufacturing, pharmaceuticals, and more, making a tangible impact by helping clients reduce risks and enhance their security posture. Your Role: As an OT Security Consultant, you will play a key role in securing and optimizing OT environments for our clients. You will: Conduct site surveys (including offshore locations) to assess systems in OT environments. Lead assessments and risk evaluations to ensure systems comply with industry standards and best practices. Develop and implement OT security policies, procedures, and frameworks to protect critical assets. Perform audits and gap analyses to ensure ongoing security and compliance. Provide expert guidance to clients on OT security challenges, acting as a trusted advisor. Develop security artefacts and deliver OT security training to clients. Your Skills & Experience: We're seeking professionals with a strong background in OT security and a passion for improving systems and processes. Ideal candidates will have: Experience working in OT environments across industries such as energy, manufacturing, oil & gas, chemicals, or pharmaceuticals. Knowledge of OT-related network architecture, endpoint protection, and security governance. Experience supporting organisations with OT security roadmaps, policies, and best practices. Expertise in leading assessments and audits within OT environments. Understanding of OT security controls and their application in large organisations. If you're a cybersecurity enthusiast who thrives in a collaborative and supportive environment, we want to hear from you! Benefits of Joining Us: Hybrid Working - A flexible blend of office, client site, and remote work. Inclusive Culture - We are committed to building a diverse and welcoming environment where everyone can bring their whole self to work. Wellbeing Support - Access to wellness apps, Mental Health Champions, and a culture that values work-life balance. Professional Development - Opportunities to work with industry experts, develop new skills, and grow in your career. Security Clearance: To be successfully appointed to this role, you will need to obtain Security Check (SC) clearance . You must have resided continuously in the UK for the past 5 years and meet other criteria. If you're ready to take the next step in your career and make a real impact on the security of critical OT systems, apply now!
07/03/2026
Full time
Are you passionate about cybersecurity and want to help safeguard critical Operational Technology (OT) environments? We're looking for an experienced Operational Technology (OT) Security Consultant to join a dynamic and forward-thinking team dedicated to delivering cutting-edge OT security solutions. Operational Technology (OT) Security Consultant Salary: 80,000 - 100,000 base plus benefits, perks, healthcare options and bonus! Location: Hybrid (Office, Client Sites, and Home, UK-Wide) Client: Global IT Consultancy NOTE: Security Clearance Required - Active SC Clearance Are you passionate about cybersecurity and want to help safeguard critical Operational Technology (OT) environments? We're looking for an experienced Operational Technology (OT) Security Consultant to join a dynamic and forward-thinking team dedicated to delivering cutting-edge OT security solutions. This is a fantastic opportunity to work across industries like energy, manufacturing, pharmaceuticals, and more, making a tangible impact by helping clients reduce risks and enhance their security posture. Your Role: As an OT Security Consultant, you will play a key role in securing and optimizing OT environments for our clients. You will: Conduct site surveys (including offshore locations) to assess systems in OT environments. Lead assessments and risk evaluations to ensure systems comply with industry standards and best practices. Develop and implement OT security policies, procedures, and frameworks to protect critical assets. Perform audits and gap analyses to ensure ongoing security and compliance. Provide expert guidance to clients on OT security challenges, acting as a trusted advisor. Develop security artefacts and deliver OT security training to clients. Your Skills & Experience: We're seeking professionals with a strong background in OT security and a passion for improving systems and processes. Ideal candidates will have: Experience working in OT environments across industries such as energy, manufacturing, oil & gas, chemicals, or pharmaceuticals. Knowledge of OT-related network architecture, endpoint protection, and security governance. Experience supporting organisations with OT security roadmaps, policies, and best practices. Expertise in leading assessments and audits within OT environments. Understanding of OT security controls and their application in large organisations. If you're a cybersecurity enthusiast who thrives in a collaborative and supportive environment, we want to hear from you! Benefits of Joining Us: Hybrid Working - A flexible blend of office, client site, and remote work. Inclusive Culture - We are committed to building a diverse and welcoming environment where everyone can bring their whole self to work. Wellbeing Support - Access to wellness apps, Mental Health Champions, and a culture that values work-life balance. Professional Development - Opportunities to work with industry experts, develop new skills, and grow in your career. Security Clearance: To be successfully appointed to this role, you will need to obtain Security Check (SC) clearance . You must have resided continuously in the UK for the past 5 years and meet other criteria. If you're ready to take the next step in your career and make a real impact on the security of critical OT systems, apply now!
Commercial Manager QDC / SSCR - Hybrid Must have an Active DV Clearance An excellent opportunity has arisen for a Commercial Manager QDC / SSCR to join a secure Defence and National Security programme. You will lead post contract management across complex engagements, ensuring contractual compliance, value delivery, and effective risk mitigation. This is a key role that brings together legal, delivery, procurement, sales, and finance teams to protect business interests while supporting strategic outcomes. About the Role - Commercial Manager QDC / SSCR As a Commercial Manager QDC / SSCR , you will manage Qualified Defence Contract activities including negotiation, structuring, and preparation of statements of work for governance approval. You will maintain contract documentation, ensure compliance with internal governance, and lead cross functional collaboration to resolve issues and support delivery. Responsibilities include creating templates, supporting BAU contract management, producing reports, arranging negotiation sessions, and ensuring all contractual documents are reviewed by Legal and Commercial teams. You will provide guidance on contractual obligations, support risk assessments, participate in customer meetings, and ensure alignment with strategic and regulatory requirements including data protection and IT law. What We're Looking For - Commercial Manager QDC / SSCR Strong experience managing QDC and single source contracts , including negotiation and deal structuring. Ability to collaborate effectively across legal, delivery, finance, procurement, and sales functions. Knowledge of governance frameworks , DOFA processes, and contract lifecycle management. Skilled in preparing SOWs, change orders, and contract documentation. Understanding of IT law, data protection , and commercial legislation. Ability to deliver accurate reporting, maintain contract records, and drive continuous improvement in contract management processes. Strong communication and stakeholder engagement skills. Make a critical impact in secure Defence environments as a Commercial Manager QDC / SSCR and help shape high value commercial outcomes. To apply, please send your CV by pressing the apply button.
07/03/2026
Contractor
Commercial Manager QDC / SSCR - Hybrid Must have an Active DV Clearance An excellent opportunity has arisen for a Commercial Manager QDC / SSCR to join a secure Defence and National Security programme. You will lead post contract management across complex engagements, ensuring contractual compliance, value delivery, and effective risk mitigation. This is a key role that brings together legal, delivery, procurement, sales, and finance teams to protect business interests while supporting strategic outcomes. About the Role - Commercial Manager QDC / SSCR As a Commercial Manager QDC / SSCR , you will manage Qualified Defence Contract activities including negotiation, structuring, and preparation of statements of work for governance approval. You will maintain contract documentation, ensure compliance with internal governance, and lead cross functional collaboration to resolve issues and support delivery. Responsibilities include creating templates, supporting BAU contract management, producing reports, arranging negotiation sessions, and ensuring all contractual documents are reviewed by Legal and Commercial teams. You will provide guidance on contractual obligations, support risk assessments, participate in customer meetings, and ensure alignment with strategic and regulatory requirements including data protection and IT law. What We're Looking For - Commercial Manager QDC / SSCR Strong experience managing QDC and single source contracts , including negotiation and deal structuring. Ability to collaborate effectively across legal, delivery, finance, procurement, and sales functions. Knowledge of governance frameworks , DOFA processes, and contract lifecycle management. Skilled in preparing SOWs, change orders, and contract documentation. Understanding of IT law, data protection , and commercial legislation. Ability to deliver accurate reporting, maintain contract records, and drive continuous improvement in contract management processes. Strong communication and stakeholder engagement skills. Make a critical impact in secure Defence environments as a Commercial Manager QDC / SSCR and help shape high value commercial outcomes. To apply, please send your CV by pressing the apply button.
Data Engineer - (Python, SQL, Machine Learning, AI, Cloud Storage) - Robotics/AI My global AI & Robotics client is looking for an experienced Data Engineer to join their data engineering team based in London. This is a data engineering role so you are expecting to have in-depth technical knowledge of Python, SQL, Machine Learning, AI, Cloud Storage and managing large data sets. A commercial background or a demonstrable strong interest in robotics & AI is highly preferred for this role. Essential Skills Bachelor's or Master's degree in Data Science, Computer Science, or a related field. Experience in data engineering, data quality management, or a similar role. Strong proficiency in Python, SQL, and data processing frameworks. Knowledge of machine learning and its data requirements. Attention to detail and a strong commitment to data integrity. Excellent problem-solving skills and ability to work in a fast-paced environment. Desirable Skills Experience in robotics or a related field. Familiarity with cloud-based data storage and processing solutions. Passion for contributing to the development of advanced humanoid robots Responsibilities Curate, preprocess, and manage large datasets used for training humanoid robots. Ensure the quality, accuracy, and consistency of data across multiple projects. Collaborate with the machine learning team to design data pipelines that support efficient training workflows. Develop and maintain data quality metrics reporting systems. Work with engineers and researchers to identify and address data quality issues. Implement best practices for data management, including versioning, security, and compliance This is an excellent opportunity to apply your technical data engineering skills in a forward thinking and cutting edge sector using the latest technicalities collaborating with other leading minds in the sector. So don't delay and apply today as I have interview slots ready to be filled. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
07/03/2026
Full time
Data Engineer - (Python, SQL, Machine Learning, AI, Cloud Storage) - Robotics/AI My global AI & Robotics client is looking for an experienced Data Engineer to join their data engineering team based in London. This is a data engineering role so you are expecting to have in-depth technical knowledge of Python, SQL, Machine Learning, AI, Cloud Storage and managing large data sets. A commercial background or a demonstrable strong interest in robotics & AI is highly preferred for this role. Essential Skills Bachelor's or Master's degree in Data Science, Computer Science, or a related field. Experience in data engineering, data quality management, or a similar role. Strong proficiency in Python, SQL, and data processing frameworks. Knowledge of machine learning and its data requirements. Attention to detail and a strong commitment to data integrity. Excellent problem-solving skills and ability to work in a fast-paced environment. Desirable Skills Experience in robotics or a related field. Familiarity with cloud-based data storage and processing solutions. Passion for contributing to the development of advanced humanoid robots Responsibilities Curate, preprocess, and manage large datasets used for training humanoid robots. Ensure the quality, accuracy, and consistency of data across multiple projects. Collaborate with the machine learning team to design data pipelines that support efficient training workflows. Develop and maintain data quality metrics reporting systems. Work with engineers and researchers to identify and address data quality issues. Implement best practices for data management, including versioning, security, and compliance This is an excellent opportunity to apply your technical data engineering skills in a forward thinking and cutting edge sector using the latest technicalities collaborating with other leading minds in the sector. So don't delay and apply today as I have interview slots ready to be filled. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Fire & Security Systems Apprentice Location: Pirin Court, working across London Qualification: Fire Emergency and Security Systems Technician Level 3 Starting salary: 17,500 Ref - 1961 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. The successful candidates will be learning how the essential Fire and Security Systems keeps one of the world's most iconic transport networks safe and secure. You will be rotated across multiple engineering teams such as; Detection, Suppression, Extinguisher and Fire Dampers allowing you become a multi-skilled engineer undertaking maintenance activities, installation, repair and configuration on fire & security systems. You will work as part of the wider team working across the prestigious TfL network and Train Operating Company contracts. This hands-on apprenticeship will give you the opportunity to learn from experts while gaining real-world experience in the maintenance and installation of advanced fire alarm, emergency, and security systems across TfL's diverse range of stations, depots, and offices. Telent will provide you with essential training required to have access and work in these types of restricted environments. Please be aware when applying, the role will require the successful individuals to work a variety of shifts, mainly nights What you'll do: Install & commission on site equipment in line with industry requirements Carry out routine testing and inspections of emergency systems to ensure compliance with industry safety standards and regulations. Work various shift patterns including nights and weekends Learn and master the health & safety requirements of the role and understand the importance of them Unload, check, handle, store and prepare all the equipment Work across a multitude of environments (full training given) You will learn to complete onsite tasks in accordance with strict regulation guidance. Learn the requirements of each engineering team and how to fulfil those needs Collaborate with a team of engineers and technicians to respond to and resolve emergency system faults. Maintain personal contact with other members of the team, Duty managers, Service Centre personnel, Lead Engineer, Site Person in charge, stores personnel etc. Work to the directions of the Training / Departmental Managers Learn to read and interpret technical drawings, specifications, and wiring diagrams Work in inaccessible places in dangerous, safety critical environments Complete work Experience logbooks - to be produced and communicated on a Friday Wear the correct and always required image clothing Who you are & what to prepare for: This role involves working at heights, working outdoors, both day and night work and travelling and working across London This is a hands-on and practical role The "Hub" for this role will be the Telent office situated at Pirin Court but you will be working across TfL vast and complex network. We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment to working at heights to ensuring safe working practises. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone, laptop, personal protective equipment as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development Client and customer service is critical to the services we provide customers. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy You will be expected to commit the shift patterns associated with this role, mainly night shifts Programme requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject. Must be eligible to work in the UK. Full UK Driving licence will have to be gained by completion of the programme Must be over the age of 18 by September 2026. Able to adhere to our Drugs & Alcohol policy and pass a pre-employment Drugs & Alcohol assessment Programme Specifics: This apprenticeship is typically 36 months in duration Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be a Level 3 Fire Emergency and Security Systems Technician. Our chosen College provider will help support you in obtaining your qualification You will be predominantly field based with both office and college visits as required throughout the programme As part of the apprenticeship travel to the college will be required, Telent will support you with travel expense as per our expense policy. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
07/03/2026
Full time
Fire & Security Systems Apprentice Location: Pirin Court, working across London Qualification: Fire Emergency and Security Systems Technician Level 3 Starting salary: 17,500 Ref - 1961 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. The successful candidates will be learning how the essential Fire and Security Systems keeps one of the world's most iconic transport networks safe and secure. You will be rotated across multiple engineering teams such as; Detection, Suppression, Extinguisher and Fire Dampers allowing you become a multi-skilled engineer undertaking maintenance activities, installation, repair and configuration on fire & security systems. You will work as part of the wider team working across the prestigious TfL network and Train Operating Company contracts. This hands-on apprenticeship will give you the opportunity to learn from experts while gaining real-world experience in the maintenance and installation of advanced fire alarm, emergency, and security systems across TfL's diverse range of stations, depots, and offices. Telent will provide you with essential training required to have access and work in these types of restricted environments. Please be aware when applying, the role will require the successful individuals to work a variety of shifts, mainly nights What you'll do: Install & commission on site equipment in line with industry requirements Carry out routine testing and inspections of emergency systems to ensure compliance with industry safety standards and regulations. Work various shift patterns including nights and weekends Learn and master the health & safety requirements of the role and understand the importance of them Unload, check, handle, store and prepare all the equipment Work across a multitude of environments (full training given) You will learn to complete onsite tasks in accordance with strict regulation guidance. Learn the requirements of each engineering team and how to fulfil those needs Collaborate with a team of engineers and technicians to respond to and resolve emergency system faults. Maintain personal contact with other members of the team, Duty managers, Service Centre personnel, Lead Engineer, Site Person in charge, stores personnel etc. Work to the directions of the Training / Departmental Managers Learn to read and interpret technical drawings, specifications, and wiring diagrams Work in inaccessible places in dangerous, safety critical environments Complete work Experience logbooks - to be produced and communicated on a Friday Wear the correct and always required image clothing Who you are & what to prepare for: This role involves working at heights, working outdoors, both day and night work and travelling and working across London This is a hands-on and practical role The "Hub" for this role will be the Telent office situated at Pirin Court but you will be working across TfL vast and complex network. We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment to working at heights to ensuring safe working practises. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone, laptop, personal protective equipment as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development Client and customer service is critical to the services we provide customers. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy You will be expected to commit the shift patterns associated with this role, mainly night shifts Programme requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject. Must be eligible to work in the UK. Full UK Driving licence will have to be gained by completion of the programme Must be over the age of 18 by September 2026. Able to adhere to our Drugs & Alcohol policy and pass a pre-employment Drugs & Alcohol assessment Programme Specifics: This apprenticeship is typically 36 months in duration Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be a Level 3 Fire Emergency and Security Systems Technician. Our chosen College provider will help support you in obtaining your qualification You will be predominantly field based with both office and college visits as required throughout the programme As part of the apprenticeship travel to the college will be required, Telent will support you with travel expense as per our expense policy. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Technical Project Manager Contract Dublin 6-24 Months. My client a leading light in their global industry are in urgent need of a talented and experienced Technical Project Manager to join them on a contract basis. This senior project manager will be required to support the implementation of ProcessUnity as a SaaS solution for Third Party Management (TPM). The ideal candidate will bring at least 10 years of experience in systems implementation, preferably within banking or financial services, and have a strong understanding of third-party processes, SaaS integration, and technical/non-functional requirements. You will Lead the technical implementation of ProcessUnity, ensuring alignment with procurement workflows and risk management objectives. You will review, analyse and challenge technical and non-functional requirements, translating system constraints and architectural needs into detailed Technical Requirements Documents (TRDs) or equivalent specifications. You will Facilitate and coordinate IT activities including IT governance approvals, configuration, testing, and deployment in collaboration with internal teams and external vendors. You will oversee the integration between ProcessUnity and other enterprise platforms (e.g., Coupa, SNOW). You will Engage stakeholders across Procurement, Risk, Compliance, and IT, driving consensus and ensuring project alignment. Successful candidates will have minimum 10 years of experience in business/systems analysis, with a focus on banking, procurement, or third-party risk management . You will have a proven experience implementing SaaS platforms , ideally ProcessUnity or similar GRC/TPRM tools.Strong understanding of technical and non-functional requirements , including performance, security, and scalability. You will have experience with interface specification and integration design , including APIs and data mapping. You will have excellent stakeholder management and communication skills , with the ability to bridge business and technical perspectives. Familiarity with vendor risk assessment frameworks , procurement lifecycle, and regulatory compliance (e.g., ECB, GDPR). If this sounds of interest drop me a CV so that we can speak in more detail.
06/03/2026
Contractor
Technical Project Manager Contract Dublin 6-24 Months. My client a leading light in their global industry are in urgent need of a talented and experienced Technical Project Manager to join them on a contract basis. This senior project manager will be required to support the implementation of ProcessUnity as a SaaS solution for Third Party Management (TPM). The ideal candidate will bring at least 10 years of experience in systems implementation, preferably within banking or financial services, and have a strong understanding of third-party processes, SaaS integration, and technical/non-functional requirements. You will Lead the technical implementation of ProcessUnity, ensuring alignment with procurement workflows and risk management objectives. You will review, analyse and challenge technical and non-functional requirements, translating system constraints and architectural needs into detailed Technical Requirements Documents (TRDs) or equivalent specifications. You will Facilitate and coordinate IT activities including IT governance approvals, configuration, testing, and deployment in collaboration with internal teams and external vendors. You will oversee the integration between ProcessUnity and other enterprise platforms (e.g., Coupa, SNOW). You will Engage stakeholders across Procurement, Risk, Compliance, and IT, driving consensus and ensuring project alignment. Successful candidates will have minimum 10 years of experience in business/systems analysis, with a focus on banking, procurement, or third-party risk management . You will have a proven experience implementing SaaS platforms , ideally ProcessUnity or similar GRC/TPRM tools.Strong understanding of technical and non-functional requirements , including performance, security, and scalability. You will have experience with interface specification and integration design , including APIs and data mapping. You will have excellent stakeholder management and communication skills , with the ability to bridge business and technical perspectives. Familiarity with vendor risk assessment frameworks , procurement lifecycle, and regulatory compliance (e.g., ECB, GDPR). If this sounds of interest drop me a CV so that we can speak in more detail.
We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis. Summary of the IT Operations Manager role Salary: £50,000 - £60,000 per annum Location: Northampton Type of Contract: Permanent Hours: 35-hour working week, Monday - Friday 9:00am - 5:00pm Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events Responsibilities of the IT Operations Manager Oversee and optimise the day-to-day operations of the company s IT and infrastructure. Lead, mentor, and develop the IT team, including performance management, upskilling in automation, and ongoing training. Provide technical support and troubleshoot system and network issues. Manage, maintain, and continuously optimise hybrid infrastructure across on-site systems, cloud platforms. Participate in internal and external IT audits to ensure compliance. Develop, document, and continuously improve IT processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Requirements for a successful IT Operations Manager Proven experience managing IT operations and leading a technical team. Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office. Technical expertise in networks, servers, and operating systems. Experience supporting Windows environments, SQL Server, and Active Directory. Demonstrated experience in IT infrastructure planning, development, and optimisation. Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions. Strong project management skills and a sound understanding of Helpdesk operations and customer service principles. Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors. Check out our website and our jobs page for our latest vacancies in your area. To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the IT Operations Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications, we receive it is with regret that we are unable to respond to all candidates directly. However, if you do not hear from us within seven days you have unfortunately been unsuccessful on this occasion.
06/03/2026
Full time
We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis. Summary of the IT Operations Manager role Salary: £50,000 - £60,000 per annum Location: Northampton Type of Contract: Permanent Hours: 35-hour working week, Monday - Friday 9:00am - 5:00pm Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events Responsibilities of the IT Operations Manager Oversee and optimise the day-to-day operations of the company s IT and infrastructure. Lead, mentor, and develop the IT team, including performance management, upskilling in automation, and ongoing training. Provide technical support and troubleshoot system and network issues. Manage, maintain, and continuously optimise hybrid infrastructure across on-site systems, cloud platforms. Participate in internal and external IT audits to ensure compliance. Develop, document, and continuously improve IT processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Requirements for a successful IT Operations Manager Proven experience managing IT operations and leading a technical team. Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office. Technical expertise in networks, servers, and operating systems. Experience supporting Windows environments, SQL Server, and Active Directory. Demonstrated experience in IT infrastructure planning, development, and optimisation. Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions. Strong project management skills and a sound understanding of Helpdesk operations and customer service principles. Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors. Check out our website and our jobs page for our latest vacancies in your area. To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the IT Operations Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications, we receive it is with regret that we are unable to respond to all candidates directly. However, if you do not hear from us within seven days you have unfortunately been unsuccessful on this occasion.
Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you'll shape service strategy, drive operational excellence, and embed a high-performance, customer-centric service culture. Key responsibilities - Own and lead the IT service delivery strategy, ensuring alignment with business and digital transformation goals Establish and maintain strong service governance frameworks, including SLAs, XLAs, OLAs and KPIs Lead, coach and inspire service management teams, creating a high-performance and customer-focused culture Act as the senior escalation point for major incidents, providing leadership during high-impact events Define and deliver the service improvement roadmap, driving continuous optimisation and innovation Partner with senior business stakeholders to ensure services evolve in line with organisational priorities Lead vendor and supplier management, including performance reviews and risk management Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular and effective supplier performance reviews Embed user experience at the heart of service delivery Develop and execute continuous improvement plans Ensure core IT services are delivered efficiently and reliably Achieve compliance with ISO and CE+ control requirements In the medium term, you will: Align IT service performance directly to business outcomes Reduce major incidents and improve first-time resolution rates Improve service experience metrics (e.g. CSAT, NPS) Strengthen supplier performance and reduce operational risk Deliver measurable progress against service maturity and innovation roadmaps What you'll bring - Proven experience leading large-scale IT service delivery and operations Strong stakeholder management skills, with the ability to influence at senior level Deep expertise in incident, change and supplier management, including leadership during major incidents Experience managing complex service portfolios, budgets, and sourcing models A strong governance mindset with a focus on risk, resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL Expert, ISO/IEC 20000, COBIT , SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large service delivery teams and external vendors Desirable experience - Cloud service management experience (Azure and/or AWS) Experience working in Agile and DevOps environments Implementation of XLA and XPI service measurement approaches
06/03/2026
Contractor
Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you'll shape service strategy, drive operational excellence, and embed a high-performance, customer-centric service culture. Key responsibilities - Own and lead the IT service delivery strategy, ensuring alignment with business and digital transformation goals Establish and maintain strong service governance frameworks, including SLAs, XLAs, OLAs and KPIs Lead, coach and inspire service management teams, creating a high-performance and customer-focused culture Act as the senior escalation point for major incidents, providing leadership during high-impact events Define and deliver the service improvement roadmap, driving continuous optimisation and innovation Partner with senior business stakeholders to ensure services evolve in line with organisational priorities Lead vendor and supplier management, including performance reviews and risk management Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular and effective supplier performance reviews Embed user experience at the heart of service delivery Develop and execute continuous improvement plans Ensure core IT services are delivered efficiently and reliably Achieve compliance with ISO and CE+ control requirements In the medium term, you will: Align IT service performance directly to business outcomes Reduce major incidents and improve first-time resolution rates Improve service experience metrics (e.g. CSAT, NPS) Strengthen supplier performance and reduce operational risk Deliver measurable progress against service maturity and innovation roadmaps What you'll bring - Proven experience leading large-scale IT service delivery and operations Strong stakeholder management skills, with the ability to influence at senior level Deep expertise in incident, change and supplier management, including leadership during major incidents Experience managing complex service portfolios, budgets, and sourcing models A strong governance mindset with a focus on risk, resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL Expert, ISO/IEC 20000, COBIT , SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large service delivery teams and external vendors Desirable experience - Cloud service management experience (Azure and/or AWS) Experience working in Agile and DevOps environments Implementation of XLA and XPI service measurement approaches
Head of IT & AI Part time - 3 days per week Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU. Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers, informed by the experiences of business and disabled people as employees and consumers We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks. Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation s needs with consideration given for compliance with our memberships requirements and best practice data protection. Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks. The requirement Experience in managing outsourced IT service desks and multiple suppliers Proven experience leading AI transformation initiatives, including implementing organisation-wide technology changes. Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation. Ability to identify and plan future needs from a digital and technical perspective. For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Closing date for applications: Monday, 6 April 2026. First interviews are planned for the 21 & 23 April 2026 Second interviews are likely to take place in the week commencing 27 April 2026 Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at org .uk or by telephone on -3020. For further information on Business Disability Forum please refer to our website via the link on this page. The closing date for application is Monday, 6 Apil 2026 Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
06/03/2026
Full time
Head of IT & AI Part time - 3 days per week Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU. Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers, informed by the experiences of business and disabled people as employees and consumers We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business. The role Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks. Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation s needs with consideration given for compliance with our memberships requirements and best practice data protection. Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks. The requirement Experience in managing outsourced IT service desks and multiple suppliers Proven experience leading AI transformation initiatives, including implementing organisation-wide technology changes. Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation. Ability to identify and plan future needs from a digital and technical perspective. For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below: How to apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Closing date for applications: Monday, 6 April 2026. First interviews are planned for the 21 & 23 April 2026 Second interviews are likely to take place in the week commencing 27 April 2026 Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at org .uk or by telephone on -3020. For further information on Business Disability Forum please refer to our website via the link on this page. The closing date for application is Monday, 6 Apil 2026 Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
Senior M365 Engineer (12-Month Contract) Location: London, UK (Local SME for PL Re) Duration: 12 Months Work Mode: 4 Days in Office Role Overview We are seeking a Senior M365 Engineer for a 12-month contract to serve as a Subject Matter Expert (SME) in our London office. You will lead critical migrations, manage local stakeholder governance for our PL Re division, and partner with global engineering on Copilot and new feature adoption. Key Initiatives & Responsibilities Migrations & Projects: Lead Mimecast-to-M365 and home drive-to-OneDrive migrations; manage retention/compliance policy rollouts. Network & Performance: Resolve Teams and network-related issues for London and international offices. Security & Mail Flow: Act as Line 1 security expert (EOP, mail flow rules, routing, encryption) and manage Proofpoint integrations. Architecture & Strategy: Design and implement M365 solutions in a global environment, assist with the enterprise roadmap, and provide expert technical assistance to business units. Compliance: Participate in security reviews and manage e-discovery, legal holds, and archived solutions. Operations: Support core services (Teams, OneDrive, Exchange, SPO), monitor service updates/roadmaps, and handle escalated incidents. Required Experience 8+ years: SME-level experience in M365 security, architecture, and design (Exchange Online, SPO, Intune, Azure AD, OneDrive, Teams). 5+ years: Exchange Admin in large-scale, 24/7 environments. 5+ years: Expertise with Azure AD, Intune, and Microsoft EMS security. 5+ years: Experience with Microsoft and Proofpoint e-discovery/compliance processes. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
06/03/2026
Contractor
Senior M365 Engineer (12-Month Contract) Location: London, UK (Local SME for PL Re) Duration: 12 Months Work Mode: 4 Days in Office Role Overview We are seeking a Senior M365 Engineer for a 12-month contract to serve as a Subject Matter Expert (SME) in our London office. You will lead critical migrations, manage local stakeholder governance for our PL Re division, and partner with global engineering on Copilot and new feature adoption. Key Initiatives & Responsibilities Migrations & Projects: Lead Mimecast-to-M365 and home drive-to-OneDrive migrations; manage retention/compliance policy rollouts. Network & Performance: Resolve Teams and network-related issues for London and international offices. Security & Mail Flow: Act as Line 1 security expert (EOP, mail flow rules, routing, encryption) and manage Proofpoint integrations. Architecture & Strategy: Design and implement M365 solutions in a global environment, assist with the enterprise roadmap, and provide expert technical assistance to business units. Compliance: Participate in security reviews and manage e-discovery, legal holds, and archived solutions. Operations: Support core services (Teams, OneDrive, Exchange, SPO), monitor service updates/roadmaps, and handle escalated incidents. Required Experience 8+ years: SME-level experience in M365 security, architecture, and design (Exchange Online, SPO, Intune, Azure AD, OneDrive, Teams). 5+ years: Exchange Admin in large-scale, 24/7 environments. 5+ years: Expertise with Azure AD, Intune, and Microsoft EMS security. 5+ years: Experience with Microsoft and Proofpoint e-discovery/compliance processes. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Solution Architect Lead Location: Hybrid 60% office-40% remote - Knutsford Duration: 30/10/2026 Rate 706 MUST BE PAYE THROUGH UMBRELLA Role Description: The Solution Architect Lead provides end?to?end ownership of programme architecture, ensuring solutions are secure, scalable, integrated, and aligned with enterprise standards. This role serves as the design authority across all technical domains, guiding engineering teams and validating architectural decisions. Key Responsibilities: Own the end?to?end technical architecture across all solution components, ensuring coherence, alignment, and technical viability. Lead architectural design sessions, blueprint creation, and technical governance. Define solution patterns, integration approaches, and technical standards across the programme. Ensure security-by-design principles are embedded, including IAM, data protection, encryption standards, and threat modelling. Oversee integration architectures across APIs, data pipelines, cloud platforms, microservices, and third-party systems. Act as final approver for technical design decisions, architectural reviews, and engineering escalations. Work with security, infrastructure, DevOps, and engineering teams to ensure compatibility and compliance. Participate in vendor assessments, technology evaluations, and tooling strategy. Manage architectural risks, technical debt, and system interdependencies. Ensure technical documentation, design artefacts, and architectural repositories are maintained to enterprise standards. Technical/Delivery Components: Strong understanding of cloud architectures (Azure/AWS/GCP), containerisation (Docker/Kubernetes), and serverless design patterns. Expertise in integration patterns (REST, GraphQL, Event?Driven Architecture, messaging queues). Knowledge of security frameworks (ISO27001, NIST, Zero Trust), identity management (OAuth, SSO, Azure AD). Familiarity with CI/CD pipelines, DevOps toolchains, infrastructure as code, and environment strategy. Ability to translate business requirements into scalable technical designs."
06/03/2026
Contractor
Solution Architect Lead Location: Hybrid 60% office-40% remote - Knutsford Duration: 30/10/2026 Rate 706 MUST BE PAYE THROUGH UMBRELLA Role Description: The Solution Architect Lead provides end?to?end ownership of programme architecture, ensuring solutions are secure, scalable, integrated, and aligned with enterprise standards. This role serves as the design authority across all technical domains, guiding engineering teams and validating architectural decisions. Key Responsibilities: Own the end?to?end technical architecture across all solution components, ensuring coherence, alignment, and technical viability. Lead architectural design sessions, blueprint creation, and technical governance. Define solution patterns, integration approaches, and technical standards across the programme. Ensure security-by-design principles are embedded, including IAM, data protection, encryption standards, and threat modelling. Oversee integration architectures across APIs, data pipelines, cloud platforms, microservices, and third-party systems. Act as final approver for technical design decisions, architectural reviews, and engineering escalations. Work with security, infrastructure, DevOps, and engineering teams to ensure compatibility and compliance. Participate in vendor assessments, technology evaluations, and tooling strategy. Manage architectural risks, technical debt, and system interdependencies. Ensure technical documentation, design artefacts, and architectural repositories are maintained to enterprise standards. Technical/Delivery Components: Strong understanding of cloud architectures (Azure/AWS/GCP), containerisation (Docker/Kubernetes), and serverless design patterns. Expertise in integration patterns (REST, GraphQL, Event?Driven Architecture, messaging queues). Knowledge of security frameworks (ISO27001, NIST, Zero Trust), identity management (OAuth, SSO, Azure AD). Familiarity with CI/CD pipelines, DevOps toolchains, infrastructure as code, and environment strategy. Ability to translate business requirements into scalable technical designs."
We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
06/03/2026
Full time
We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Role Title: Azure Security Architect Duration: contract to run until 30/10/2026 Location: Knutsford 3 days per week onsite Rate: up to 543.45 p/d Umbrella inside IR35 Role purpose / summary The Azure Security Architect is responsible for designing, implementing, and governing security controls across cloud platforms, with a focus on Zero Trust, secure build standards, and network segmentation. This role ensures that security controls are embedded into all solution components and aligned with organisational and regulatory requirements. Key Responsibilities: Develop and maintain Azure security architecture aligned to Zero Trust principles, ensuring least privilege, segmentation, and strong identity control. Define secure configuration standards for Azure resources, including network, compute, storage, identity, and monitoring components. Lead design and assurance of secure network segregation, including hub-and-spoke, firewalls, private endpoints, and micro-segmentation. Oversee policy implementation through Azure Policy, Defender for Cloud, RBAC, Conditional Access, and security baselines. Conduct threat modelling, risk assessments, and architectural reviews. Guide engineering teams on hardening patterns, remediation activities, and secure deployment practices. Ensure alignment with compliance standards (ISO, NIST, CIS benchmarks). Technical Components: Expertise with Azure AD/Entra, Defender suite, Sentinel, NSGs/ASGs, WAF, Azure Firewall, Key Vault, and managed identities. Experience implementing ARM/Bicep/Terraform for secure build deployments. Strong knowledge of network security patterns within cloud-native and hybrid architectures. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
06/03/2026
Contractor
Role Title: Azure Security Architect Duration: contract to run until 30/10/2026 Location: Knutsford 3 days per week onsite Rate: up to 543.45 p/d Umbrella inside IR35 Role purpose / summary The Azure Security Architect is responsible for designing, implementing, and governing security controls across cloud platforms, with a focus on Zero Trust, secure build standards, and network segmentation. This role ensures that security controls are embedded into all solution components and aligned with organisational and regulatory requirements. Key Responsibilities: Develop and maintain Azure security architecture aligned to Zero Trust principles, ensuring least privilege, segmentation, and strong identity control. Define secure configuration standards for Azure resources, including network, compute, storage, identity, and monitoring components. Lead design and assurance of secure network segregation, including hub-and-spoke, firewalls, private endpoints, and micro-segmentation. Oversee policy implementation through Azure Policy, Defender for Cloud, RBAC, Conditional Access, and security baselines. Conduct threat modelling, risk assessments, and architectural reviews. Guide engineering teams on hardening patterns, remediation activities, and secure deployment practices. Ensure alignment with compliance standards (ISO, NIST, CIS benchmarks). Technical Components: Expertise with Azure AD/Entra, Defender suite, Sentinel, NSGs/ASGs, WAF, Azure Firewall, Key Vault, and managed identities. Experience implementing ARM/Bicep/Terraform for secure build deployments. Strong knowledge of network security patterns within cloud-native and hybrid architectures. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
06/03/2026
Full time
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
