Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
05/05/2026
Full time
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Technical Product Lead (Security & Platform Strategy) Recester Staffordshire (once a week in the office) Salary up to £55,000 I am working with a well established automotive client who is urgently looking for a Technical Product Lead who understands that a truly great product is built on a foundation of rigorous security, proactive monitoring, and architectural scalability.You won't just be "painting the Front End." You will be the architect of a product roadmap that balances cutting-edge market features with the critical demands of vulnerability management and system health. As the bridge between our Engineering teams and the boardroom, you will: Craft a compelling strategy that aligns our software's commercial goals with high-tier security standards and business objectives. Move beyond simple feature lists. You'll prioritise security patches, monitoring enhancements, and scalability alongside market-driven innovations. Turn intricate stakeholder needs and security requirements into actionable, high-quality user stories and acceptance criteria for our development squads. Act as the "voice of the customer," ensuring every release is commercially Use real-world telemetry and monitoring data to iterate on the product, identifying trends before they become issues. As a Product Manager or Product Owner you will have the following essential skills Previous experience within Automotive, Manufacturing, or IIoT is highly desirable, particularly an understanding of industry-specific compliance and safety standards. Prior experience with automotive products such as Diagnostic Software or Parts Catalogues Prior experience of managing parts of a catalogue ecomfortable discussing security protocols, patching cycles, and system monitoring (KPIs like incident response and time-to-patch matter to you). You have deep experience in backlog grooming, sprint planning, and navigating the trade-offs between scope, time, and quality Recester Staffordshire (once a week in the office) | Salary up to £55,000 If this seems of interest to you then please apply directly to the AD or send your CV to (see below) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
05/05/2026
Full time
Technical Product Lead (Security & Platform Strategy) Recester Staffordshire (once a week in the office) Salary up to £55,000 I am working with a well established automotive client who is urgently looking for a Technical Product Lead who understands that a truly great product is built on a foundation of rigorous security, proactive monitoring, and architectural scalability.You won't just be "painting the Front End." You will be the architect of a product roadmap that balances cutting-edge market features with the critical demands of vulnerability management and system health. As the bridge between our Engineering teams and the boardroom, you will: Craft a compelling strategy that aligns our software's commercial goals with high-tier security standards and business objectives. Move beyond simple feature lists. You'll prioritise security patches, monitoring enhancements, and scalability alongside market-driven innovations. Turn intricate stakeholder needs and security requirements into actionable, high-quality user stories and acceptance criteria for our development squads. Act as the "voice of the customer," ensuring every release is commercially Use real-world telemetry and monitoring data to iterate on the product, identifying trends before they become issues. As a Product Manager or Product Owner you will have the following essential skills Previous experience within Automotive, Manufacturing, or IIoT is highly desirable, particularly an understanding of industry-specific compliance and safety standards. Prior experience with automotive products such as Diagnostic Software or Parts Catalogues Prior experience of managing parts of a catalogue ecomfortable discussing security protocols, patching cycles, and system monitoring (KPIs like incident response and time-to-patch matter to you). You have deep experience in backlog grooming, sprint planning, and navigating the trade-offs between scope, time, and quality Recester Staffordshire (once a week in the office) | Salary up to £55,000 If this seems of interest to you then please apply directly to the AD or send your CV to (see below) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
MySQL DBA - a leading technology-driven organisation is seeking a hands-on, cloud-focused Database Administrator to take ownership of a high-volume AWS Aurora MySQL estate within a modern DevOps environment. This role is central to ensuring the stability, performance, and reliability of mission-critical transactional and reporting databases that underpin their business operations. You will be managing database operations across Live and QA environments, overseeing backups, replication, failover readiness, and incident response. With a focus on performance optimisation, cost, data integrity, the role also involves supporting environment provisioning, data synchronisation, and troubleshooting issues impacting testing and production. You will work closely with DevOps, QA, Development, and Data Platform teams, to provide guidance on schema design, query optimisation, and safe deployment practices, supporting integrations and event-driven data flows, and contribute to automation, monitoring improvements, and version upgrades. Ideally you can demonstrate - Production experience with MySQL deep knowledge of Aurora (or similar managed platforms) DevOps workflows, including CI/CD Cloud infrastructure Experience in complex, high volume environments This represents an opportunity to make a real visible impact on the reliability and scalability of core business systems within this globally recognised organisation as they continue their growth. Please contact me for a detailed conversation and full job spec - please note, this role requires two days per week in the office, only apply if this is something you are comfortable with.
05/05/2026
Full time
MySQL DBA - a leading technology-driven organisation is seeking a hands-on, cloud-focused Database Administrator to take ownership of a high-volume AWS Aurora MySQL estate within a modern DevOps environment. This role is central to ensuring the stability, performance, and reliability of mission-critical transactional and reporting databases that underpin their business operations. You will be managing database operations across Live and QA environments, overseeing backups, replication, failover readiness, and incident response. With a focus on performance optimisation, cost, data integrity, the role also involves supporting environment provisioning, data synchronisation, and troubleshooting issues impacting testing and production. You will work closely with DevOps, QA, Development, and Data Platform teams, to provide guidance on schema design, query optimisation, and safe deployment practices, supporting integrations and event-driven data flows, and contribute to automation, monitoring improvements, and version upgrades. Ideally you can demonstrate - Production experience with MySQL deep knowledge of Aurora (or similar managed platforms) DevOps workflows, including CI/CD Cloud infrastructure Experience in complex, high volume environments This represents an opportunity to make a real visible impact on the reliability and scalability of core business systems within this globally recognised organisation as they continue their growth. Please contact me for a detailed conversation and full job spec - please note, this role requires two days per week in the office, only apply if this is something you are comfortable with.
Operations & Incident Manager Wakefield (Site based) £40,000 - £50,000 Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment. This is a hands-on leadership role where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations. If you enjoy being the person who brings order to chaos when systems go down, this is exactly that kind of role. You ll sit at the heart of technology service operations, responsible for making sure incidents are managed, prioritised, and resolved quickly and effectively. Key Duties & Responsibilities: Leading the response to major tech/service incidents and service outages Acting as the key coordination point between technical teams, stakeholders, and third parties Managing and developing two operational teams (circa 15 people) Ensuring incidents and tickets are handled in line with agreed service levels and priorities Owning communication during live incidents clear, calm, and structured updates to all stakeholders Driving continuous improvement across incident, problem, and escalation processes Leading root cause analysis and post-incident reviews, ensuring issues don t repeat Monitoring operational performance, trends, and service metrics to improve reliability This is a live operations, SLA-driven environment, where performance, communication, and decision-making really matter. You ll be working closely with technical teams, service owners, and external suppliers to ensure services stay stable and customers are kept informed at all times. Skills & Experience: Strong experience in IT operations, incident management, or service management Proven ability to lead teams in a technical or service environment Experience managing major incidents and service disruptions Confident communicator who can translate technical issues into clear updates Strong understanding of SLAs, service delivery, and operational performance Experience with root cause analysis and problem management Comfortable working in fast-paced, high-pressure environments ITIL certification or equivalent experience This is a chance to step into a critical operational leadership position, where you ll have real ownership of service stability and the opportunity to shape how incidents and tech operations are managed .You ll be the person who makes things happen when it matters most!
05/05/2026
Full time
Operations & Incident Manager Wakefield (Site based) £40,000 - £50,000 Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment. This is a hands-on leadership role where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations. If you enjoy being the person who brings order to chaos when systems go down, this is exactly that kind of role. You ll sit at the heart of technology service operations, responsible for making sure incidents are managed, prioritised, and resolved quickly and effectively. Key Duties & Responsibilities: Leading the response to major tech/service incidents and service outages Acting as the key coordination point between technical teams, stakeholders, and third parties Managing and developing two operational teams (circa 15 people) Ensuring incidents and tickets are handled in line with agreed service levels and priorities Owning communication during live incidents clear, calm, and structured updates to all stakeholders Driving continuous improvement across incident, problem, and escalation processes Leading root cause analysis and post-incident reviews, ensuring issues don t repeat Monitoring operational performance, trends, and service metrics to improve reliability This is a live operations, SLA-driven environment, where performance, communication, and decision-making really matter. You ll be working closely with technical teams, service owners, and external suppliers to ensure services stay stable and customers are kept informed at all times. Skills & Experience: Strong experience in IT operations, incident management, or service management Proven ability to lead teams in a technical or service environment Experience managing major incidents and service disruptions Confident communicator who can translate technical issues into clear updates Strong understanding of SLAs, service delivery, and operational performance Experience with root cause analysis and problem management Comfortable working in fast-paced, high-pressure environments ITIL certification or equivalent experience This is a chance to step into a critical operational leadership position, where you ll have real ownership of service stability and the opportunity to shape how incidents and tech operations are managed .You ll be the person who makes things happen when it matters most!
Job Title Security Analyst Summary The Varonis Security Analyst will develop solutions for customers and prospects to assist in gaining visibility into security events affecting their environment. They will have intimate knowledge of Varonis products and knowledge of other Security products, specifically SIEM products. They will develop expertise in security domains to build new/d develop existing integrations. They will analyze and respond to threats, report on their impact, develop remediation capabilities, and educate both customer s and employees. Responsibilities Consult with customers to ensure that Varonis products are a major component in their Security Operations Center and Incident Response Methodologies. Simultaneously drive revenue growth and the maturity of customer security programs. Integrate Varonis products with SIEM technologies. Analyze both Varonis metadata streams and streams from other product for use in incident response. Develop Security expertise in at least one domain (Network, Host, Windows, Cloud, Mobile, etc.). Qualifications 1+ Years of working with Varonis Experience with SIEM tools performing deployment, configuration, and maintaining operations, content development. Experience with security tool administration (e.g. firewalls, IDS, end-point protection, content filtering, IAM, DLP). Experience with operational information security disciplines (e.g. incident response, security infrastructure management or monitoring services). Proven experience in Cyber Security Operations (Monitoring, Detection, Incident Response, Forensics). Experience with a diverse range of customers including financial, manufacturing, chemical, healthcare, and state and local government. Proven success in contributing to a team-oriented environment. Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and oral) and interpersonal skills. Requirements Proven success in contributing to a team-oriented environment. Sales oriented. Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and oral) and interpersonal skills. Demonstrated leadership in professional setting; either military or civilian. Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
05/05/2026
Full time
Job Title Security Analyst Summary The Varonis Security Analyst will develop solutions for customers and prospects to assist in gaining visibility into security events affecting their environment. They will have intimate knowledge of Varonis products and knowledge of other Security products, specifically SIEM products. They will develop expertise in security domains to build new/d develop existing integrations. They will analyze and respond to threats, report on their impact, develop remediation capabilities, and educate both customer s and employees. Responsibilities Consult with customers to ensure that Varonis products are a major component in their Security Operations Center and Incident Response Methodologies. Simultaneously drive revenue growth and the maturity of customer security programs. Integrate Varonis products with SIEM technologies. Analyze both Varonis metadata streams and streams from other product for use in incident response. Develop Security expertise in at least one domain (Network, Host, Windows, Cloud, Mobile, etc.). Qualifications 1+ Years of working with Varonis Experience with SIEM tools performing deployment, configuration, and maintaining operations, content development. Experience with security tool administration (e.g. firewalls, IDS, end-point protection, content filtering, IAM, DLP). Experience with operational information security disciplines (e.g. incident response, security infrastructure management or monitoring services). Proven experience in Cyber Security Operations (Monitoring, Detection, Incident Response, Forensics). Experience with a diverse range of customers including financial, manufacturing, chemical, healthcare, and state and local government. Proven success in contributing to a team-oriented environment. Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and oral) and interpersonal skills. Requirements Proven success in contributing to a team-oriented environment. Sales oriented. Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and oral) and interpersonal skills. Demonstrated leadership in professional setting; either military or civilian. Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. Price is a key factor influencing traveler's path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and find the 'best trip' and 'best deal'. The Offers Domain team is tasked with giving the customer a simple, clear, accurate, transparent pricing throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities that can be shared and presented to the customer that meet the travelers' expectations in locally relevant ways and adhere to regulatory norms. This is a great opportunity for you to play a pivotal role in shaping our technical domain with the goal of powering all Expedia Group's brands and product lines. In this role, you will: Design and implement scalable, robust, and maintainable systems and services across multiple domains, with a focus on reliability and performance. Develop complex application logic, APIs, and data models aligned to business goals and best engineering practices. Collaborate with cross-functional teams to deliver high-quality, full-stack solutions that integrate seamlessly across platforms. Lead technical efforts in system architecture, code reviews, and establishing engineering standards. Safely integrate and operate AI/ML-enabled solutions that improve outcomes, ensuring responsible use of advanced technologies. Proactively identify, diagnose, and resolve production issues, continuously improving system health and operational excellence. Minimum Qualifications: Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience. 5+ years of relevant professional experience. Strong software engineering fundamentals-data structures, and algorithms in Java or Kotlin, with familiarity across the JVM stack, system design, and distributed systems-and can understand highly complex systems, design moderately complex services, and guide integrations across teams within the business unit. Building and operating high performance, highly available backend services in public/hybrid cloud environments (Kotlin strongly preferred). Demonstrated experience leading engineering efforts for services operating at scale in a cloud environment (preferably AWS), including deploying and operating services using platform tooling and/or infrastructure as code. Hands-on experience designing, building, and operating large-scale, distributed systems and services. Strong proficiency in system design, API design, and data modeling. Experience using modern AI assisted development tools (for example, IDE assistants, chat based coding agents, or AI augmented code review/testing tools) as part of your daily workflow, beyond simple code autocompletion, and are comfortable working in an AI integrated environment. Preferred Qualifications: Experience with container technologies (such as Kubernetes) and CI/CD tools or processes. Expertise in architecting end-to-end solutions integrating multiple systems or domains. Strong focus on operational excellence, including monitoring, automation, and incident response. Data-driven approach to problem solving and technical decision making, including leveraging AI/ML insights where appropriate. Deep knowledge of safely integrating AI/ML features into production systems and optimizing their impact at scale. On-Call Requirement This position requires the employee to be on-call outside of regular working hours. On-call duties encompass: Responding to emergencies or incidents as they arise Providing prompt support and solutions Participating in on-call rotations, including nights, weekends, and bank holidays Remaining reachable by phone or other communication methods at all times during on-call periods Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
05/05/2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. Price is a key factor influencing traveler's path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and find the 'best trip' and 'best deal'. The Offers Domain team is tasked with giving the customer a simple, clear, accurate, transparent pricing throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities that can be shared and presented to the customer that meet the travelers' expectations in locally relevant ways and adhere to regulatory norms. This is a great opportunity for you to play a pivotal role in shaping our technical domain with the goal of powering all Expedia Group's brands and product lines. In this role, you will: Design and implement scalable, robust, and maintainable systems and services across multiple domains, with a focus on reliability and performance. Develop complex application logic, APIs, and data models aligned to business goals and best engineering practices. Collaborate with cross-functional teams to deliver high-quality, full-stack solutions that integrate seamlessly across platforms. Lead technical efforts in system architecture, code reviews, and establishing engineering standards. Safely integrate and operate AI/ML-enabled solutions that improve outcomes, ensuring responsible use of advanced technologies. Proactively identify, diagnose, and resolve production issues, continuously improving system health and operational excellence. Minimum Qualifications: Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience. 5+ years of relevant professional experience. Strong software engineering fundamentals-data structures, and algorithms in Java or Kotlin, with familiarity across the JVM stack, system design, and distributed systems-and can understand highly complex systems, design moderately complex services, and guide integrations across teams within the business unit. Building and operating high performance, highly available backend services in public/hybrid cloud environments (Kotlin strongly preferred). Demonstrated experience leading engineering efforts for services operating at scale in a cloud environment (preferably AWS), including deploying and operating services using platform tooling and/or infrastructure as code. Hands-on experience designing, building, and operating large-scale, distributed systems and services. Strong proficiency in system design, API design, and data modeling. Experience using modern AI assisted development tools (for example, IDE assistants, chat based coding agents, or AI augmented code review/testing tools) as part of your daily workflow, beyond simple code autocompletion, and are comfortable working in an AI integrated environment. Preferred Qualifications: Experience with container technologies (such as Kubernetes) and CI/CD tools or processes. Expertise in architecting end-to-end solutions integrating multiple systems or domains. Strong focus on operational excellence, including monitoring, automation, and incident response. Data-driven approach to problem solving and technical decision making, including leveraging AI/ML insights where appropriate. Deep knowledge of safely integrating AI/ML features into production systems and optimizing their impact at scale. On-Call Requirement This position requires the employee to be on-call outside of regular working hours. On-call duties encompass: Responding to emergencies or incidents as they arise Providing prompt support and solutions Participating in on-call rotations, including nights, weekends, and bank holidays Remaining reachable by phone or other communication methods at all times during on-call periods Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following. Our Culture At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are: Mission-Driven: We focus on creating economic and social impact. People-Centric: We care deeply about our team's growth, well-being, and sense of belonging. Innovative: We embrace change and find better ways to do things together. Globally Connected: We foster collaboration between diverse cultures and perspectives. If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board! Role Summary As a Lead Software Engineer (Tech Lead), you will own the technical direction, architecture, and day-to-day operation of our platforms. This role has a strong focus on DevOps, scalability, reliability, and delivery excellence. You'll partner closely with Product and Engineering teams to design and evolve robust, cloud-native systems, ensure the stability of existing platforms, and enable teams to ship high-quality software efficiently. You will also work directly with clients to design and deliver solutions on top of our platform-translating real business problems into pragmatic, scalable technical implementations. This is a hands-on leadership role that blends engineering, architecture, operational ownership, and technical mentorship. Responsibilities Lead system design and define scalable, cloud-native architectures Build, review, and maintain production systems primarily in Go Own the operation and maintenance of existing platforms, ensuring reliability, performance, and availability Own and evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation Drive high standards for operational excellence, including monitoring, alerting, incident response, and observability Proactively manage and reduce technical debt through pragmatic architectural decisions Communicate technical decisions clearly through design docs, diagrams, and collaborative discussions Work with clients and internal stakeholders to design platform-based solutions that solve real business needs Support client integrations, proofs-of-concept, and solution architecture as needed Identify delivery and operational bottlenecks and continuously improve engineering workflows Mentor engineers and lead by example through code reviews and hands-on technical support Qualifications 7+ years of experience building, operating, and designing complex software systems Strong expertise in Go (Golang) Solid experience working with AWS Strong foundation in software architecture and distributed systems Experience with CI/CD pipelines, test automation, and observability tooling Hands on experience operating production systems, including on call rotations, incident management, and platform maintenance Comfortable working directly with clients and clearly explaining technical concepts Excellent communication skills and the ability to lead across teams Our Tech Stack Frontend: JavaScript, React, TypeScript Backend: Go, Python Databases: DynamoDB, DocumentDB, PostgreSQL CI/CD & Deployment: GitHub Actions Observability: New Relic Infrastructure: AWS services, GCP Benefits Great Mission and Culture Meaningful Work Market competitive salary Quarterly variable compensation Comprehensive medical cover Group life insurance Personal development and growth opportunities Periodic team building and social events At CloudFactory, we believe that work should be more than just a job-it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey! Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work-we can't wait to meet you!
05/05/2026
Full time
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following. Our Culture At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are: Mission-Driven: We focus on creating economic and social impact. People-Centric: We care deeply about our team's growth, well-being, and sense of belonging. Innovative: We embrace change and find better ways to do things together. Globally Connected: We foster collaboration between diverse cultures and perspectives. If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board! Role Summary As a Lead Software Engineer (Tech Lead), you will own the technical direction, architecture, and day-to-day operation of our platforms. This role has a strong focus on DevOps, scalability, reliability, and delivery excellence. You'll partner closely with Product and Engineering teams to design and evolve robust, cloud-native systems, ensure the stability of existing platforms, and enable teams to ship high-quality software efficiently. You will also work directly with clients to design and deliver solutions on top of our platform-translating real business problems into pragmatic, scalable technical implementations. This is a hands-on leadership role that blends engineering, architecture, operational ownership, and technical mentorship. Responsibilities Lead system design and define scalable, cloud-native architectures Build, review, and maintain production systems primarily in Go Own the operation and maintenance of existing platforms, ensuring reliability, performance, and availability Own and evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation Drive high standards for operational excellence, including monitoring, alerting, incident response, and observability Proactively manage and reduce technical debt through pragmatic architectural decisions Communicate technical decisions clearly through design docs, diagrams, and collaborative discussions Work with clients and internal stakeholders to design platform-based solutions that solve real business needs Support client integrations, proofs-of-concept, and solution architecture as needed Identify delivery and operational bottlenecks and continuously improve engineering workflows Mentor engineers and lead by example through code reviews and hands-on technical support Qualifications 7+ years of experience building, operating, and designing complex software systems Strong expertise in Go (Golang) Solid experience working with AWS Strong foundation in software architecture and distributed systems Experience with CI/CD pipelines, test automation, and observability tooling Hands on experience operating production systems, including on call rotations, incident management, and platform maintenance Comfortable working directly with clients and clearly explaining technical concepts Excellent communication skills and the ability to lead across teams Our Tech Stack Frontend: JavaScript, React, TypeScript Backend: Go, Python Databases: DynamoDB, DocumentDB, PostgreSQL CI/CD & Deployment: GitHub Actions Observability: New Relic Infrastructure: AWS services, GCP Benefits Great Mission and Culture Meaningful Work Market competitive salary Quarterly variable compensation Comprehensive medical cover Group life insurance Personal development and growth opportunities Periodic team building and social events At CloudFactory, we believe that work should be more than just a job-it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey! Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work-we can't wait to meet you!
Description About Engineering at Engine by Starling At Engine by Starling, we don't do "checkbox security"-we build security software. We treat security as a first-class engineering discipline, where the solution to a threat isn't a policy, but a robust, concurrent system written in Go . As a Cloud Security Software Engineer , you will be a hands-on builder responsible for the security architecture of our multi-tenant core banking platform. You'll spend your days architecting and writing Go-based tooling, automating defenses, and ensuring our infrastructure across AWS and GCP is secure by design and compliant by default. The Mission Your mission is to solve complex security problems through software engineering , focusing on three core pillars: Identity & Network Security: Engineering high-performance IAM controls and zero-trust network architectures. You will lead the way in refining edge-defense strategies and trust redirection, ensuring every request is verified and encrypted at scale. Unified Vulnerability Orchestration: Architecting a custom "single pane of glass" for security data. You will build Go-based API integrations and microservices that bridge scanning engines, dependency trackers, and internal portals into a seamless, automated ecosystem. Compliance as Code: Building the automated systems that provide real-time evidence for frameworks like SOC 2, ISO 27001 & PCI. You'll ensure we stay compliant through continuous, automated validation rather than manual overhead. The Team You will be a key member of our growing Security Engineering team, working at the intersection of Infrastructure, Cross-Cutting, and GRC. We operate like a specialized product team: we identify security friction and build the software to eliminate it. You won't work in a silo; you'll collaborate with engineers across the business to deliver a platform that is resilient by default. About You We are looking for Software Engineers who are passionate about the Go ecosystem and want to apply those skills to mission-critical security challenges. Whether you come from a Security Engineering background or you are a Backend Engineer with a "security-first" mindset, we value your ability to write clean, maintainable, and efficient code. What you'll get to do Engineering Security Tooling: Lead the design and maintenance of our internal security tool suite, written primarily in Go , to automate evidence collection and real-time remediation of security alerts. Infrastructure as Code: Write and peer-review Terraform and custom providers to manage identity and core infrastructure across AWS and GCP. Supply Chain Security: Build automated systems to manage container provenance and integrate security analysis into our CI/CD pipelines (GitHub Actions/TeamCity). Cloud Native Defense: Engineer Kubernetes security solutions leveraging Cilium , eBPF, and custom controllers to protect our microservices. Cryptographic Engineering (PKI): Build and maintain our Go-based Certificate Authority (CA) tooling and internal PKI infrastructure. Incident Response: Support the team in automated incident response, building the tools that help us investigate and mitigate threats faster. Requirements What skills are essential: Go Specialist: You are proficient in Go . You understand its concurrency models, testing patterns, and how to build idiomatic, performant services. The Builder Mindset: You find manual work a personal affront. If a task needs to be done twice, you've already started planning the automation for it. Cloud Native: Practical experience with AWS or GCP, ideally managed through Terraform . Container Expertise: You understand Kubernetes internals-from the runtime security to the service mesh. Identity & Networking: Strong understanding of cloud identity models and network protocols. What skills are desirable: Experience with Cilium or eBPF-based security monitoring. Knowledge of Sigstore/Cosign , image provenance, and SBOMs. Familiarity with hardware security modules (HSMs) or advanced cryptography. Cloud-native security certifications (AWS/GCP). Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
05/05/2026
Full time
Description About Engineering at Engine by Starling At Engine by Starling, we don't do "checkbox security"-we build security software. We treat security as a first-class engineering discipline, where the solution to a threat isn't a policy, but a robust, concurrent system written in Go . As a Cloud Security Software Engineer , you will be a hands-on builder responsible for the security architecture of our multi-tenant core banking platform. You'll spend your days architecting and writing Go-based tooling, automating defenses, and ensuring our infrastructure across AWS and GCP is secure by design and compliant by default. The Mission Your mission is to solve complex security problems through software engineering , focusing on three core pillars: Identity & Network Security: Engineering high-performance IAM controls and zero-trust network architectures. You will lead the way in refining edge-defense strategies and trust redirection, ensuring every request is verified and encrypted at scale. Unified Vulnerability Orchestration: Architecting a custom "single pane of glass" for security data. You will build Go-based API integrations and microservices that bridge scanning engines, dependency trackers, and internal portals into a seamless, automated ecosystem. Compliance as Code: Building the automated systems that provide real-time evidence for frameworks like SOC 2, ISO 27001 & PCI. You'll ensure we stay compliant through continuous, automated validation rather than manual overhead. The Team You will be a key member of our growing Security Engineering team, working at the intersection of Infrastructure, Cross-Cutting, and GRC. We operate like a specialized product team: we identify security friction and build the software to eliminate it. You won't work in a silo; you'll collaborate with engineers across the business to deliver a platform that is resilient by default. About You We are looking for Software Engineers who are passionate about the Go ecosystem and want to apply those skills to mission-critical security challenges. Whether you come from a Security Engineering background or you are a Backend Engineer with a "security-first" mindset, we value your ability to write clean, maintainable, and efficient code. What you'll get to do Engineering Security Tooling: Lead the design and maintenance of our internal security tool suite, written primarily in Go , to automate evidence collection and real-time remediation of security alerts. Infrastructure as Code: Write and peer-review Terraform and custom providers to manage identity and core infrastructure across AWS and GCP. Supply Chain Security: Build automated systems to manage container provenance and integrate security analysis into our CI/CD pipelines (GitHub Actions/TeamCity). Cloud Native Defense: Engineer Kubernetes security solutions leveraging Cilium , eBPF, and custom controllers to protect our microservices. Cryptographic Engineering (PKI): Build and maintain our Go-based Certificate Authority (CA) tooling and internal PKI infrastructure. Incident Response: Support the team in automated incident response, building the tools that help us investigate and mitigate threats faster. Requirements What skills are essential: Go Specialist: You are proficient in Go . You understand its concurrency models, testing patterns, and how to build idiomatic, performant services. The Builder Mindset: You find manual work a personal affront. If a task needs to be done twice, you've already started planning the automation for it. Cloud Native: Practical experience with AWS or GCP, ideally managed through Terraform . Container Expertise: You understand Kubernetes internals-from the runtime security to the service mesh. Identity & Networking: Strong understanding of cloud identity models and network protocols. What skills are desirable: Experience with Cilium or eBPF-based security monitoring. Knowledge of Sigstore/Cosign , image provenance, and SBOMs. Familiarity with hardware security modules (HSMs) or advanced cryptography. Cloud-native security certifications (AWS/GCP). Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
Description About Engineering at Engine by Starling At Engine by Starling, we don't do "checkbox security"-we build security software. We treat security as a first-class engineering discipline, where the solution to a threat isn't a policy, but a robust, concurrent system written in Go . As a Cloud Security Software Engineer , you will be a hands-on builder responsible for the security architecture of our multi-tenant core banking platform. You'll spend your days architecting and writing Go-based tooling, automating defenses, and ensuring our infrastructure across AWS and GCP is secure by design and compliant by default. The Mission Your mission is to solve complex security problems through software engineering , focusing on three core pillars: Identity & Network Security: Engineering high-performance IAM controls and zero-trust network architectures. You will lead the way in refining edge-defense strategies and trust redirection, ensuring every request is verified and encrypted at scale. Unified Vulnerability Orchestration: Architecting a custom "single pane of glass" for security data. You will build Go-based API integrations and microservices that bridge scanning engines, dependency trackers, and internal portals into a seamless, automated ecosystem. Compliance as Code: Building the automated systems that provide real-time evidence for frameworks like SOC 2, ISO 27001 & PCI. You'll ensure we stay compliant through continuous, automated validation rather than manual overhead. The Team You will be a key member of our growing Security Engineering team, working at the intersection of Infrastructure, Cross-Cutting, and GRC. We operate like a specialized product team: we identify security friction and build the software to eliminate it. You won't work in a silo; you'll collaborate with engineers across the business to deliver a platform that is resilient by default. About You We are looking for Software Engineers who are passionate about the Go ecosystem and want to apply those skills to mission-critical security challenges. Whether you come from a Security Engineering background or you are a Backend Engineer with a "security-first" mindset, we value your ability to write clean, maintainable, and efficient code. What you'll get to do Engineering Security Tooling: Lead the design and maintenance of our internal security tool suite, written primarily in Go , to automate evidence collection and real-time remediation of security alerts. Infrastructure as Code: Write and peer-review Terraform and custom providers to manage identity and core infrastructure across AWS and GCP. Supply Chain Security: Build automated systems to manage container provenance and integrate security analysis into our CI/CD pipelines (GitHub Actions/TeamCity). Cloud Native Defense: Engineer Kubernetes security solutions leveraging Cilium , eBPF, and custom controllers to protect our microservices. Cryptographic Engineering (PKI): Build and maintain our Go-based Certificate Authority (CA) tooling and internal PKI infrastructure. Incident Response: Support the team in automated incident response, building the tools that help us investigate and mitigate threats faster. Requirements What skills are essential: Go Specialist: You are proficient in Go . You understand its concurrency models, testing patterns, and how to build idiomatic, performant services. The Builder Mindset: You find manual work a personal affront. If a task needs to be done twice, you've already started planning the automation for it. Cloud Native: Practical experience with AWS or GCP, ideally managed through Terraform . Container Expertise: You understand Kubernetes internals-from the runtime security to the service mesh. Identity & Networking: Strong understanding of cloud identity models and network protocols. What skills are desirable: Experience with Cilium or eBPF-based security monitoring. Knowledge of Sigstore/Cosign , image provenance, and SBOMs. Familiarity with hardware security modules (HSMs) or advanced cryptography. Cloud-native security certifications (AWS/GCP). Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
05/05/2026
Full time
Description About Engineering at Engine by Starling At Engine by Starling, we don't do "checkbox security"-we build security software. We treat security as a first-class engineering discipline, where the solution to a threat isn't a policy, but a robust, concurrent system written in Go . As a Cloud Security Software Engineer , you will be a hands-on builder responsible for the security architecture of our multi-tenant core banking platform. You'll spend your days architecting and writing Go-based tooling, automating defenses, and ensuring our infrastructure across AWS and GCP is secure by design and compliant by default. The Mission Your mission is to solve complex security problems through software engineering , focusing on three core pillars: Identity & Network Security: Engineering high-performance IAM controls and zero-trust network architectures. You will lead the way in refining edge-defense strategies and trust redirection, ensuring every request is verified and encrypted at scale. Unified Vulnerability Orchestration: Architecting a custom "single pane of glass" for security data. You will build Go-based API integrations and microservices that bridge scanning engines, dependency trackers, and internal portals into a seamless, automated ecosystem. Compliance as Code: Building the automated systems that provide real-time evidence for frameworks like SOC 2, ISO 27001 & PCI. You'll ensure we stay compliant through continuous, automated validation rather than manual overhead. The Team You will be a key member of our growing Security Engineering team, working at the intersection of Infrastructure, Cross-Cutting, and GRC. We operate like a specialized product team: we identify security friction and build the software to eliminate it. You won't work in a silo; you'll collaborate with engineers across the business to deliver a platform that is resilient by default. About You We are looking for Software Engineers who are passionate about the Go ecosystem and want to apply those skills to mission-critical security challenges. Whether you come from a Security Engineering background or you are a Backend Engineer with a "security-first" mindset, we value your ability to write clean, maintainable, and efficient code. What you'll get to do Engineering Security Tooling: Lead the design and maintenance of our internal security tool suite, written primarily in Go , to automate evidence collection and real-time remediation of security alerts. Infrastructure as Code: Write and peer-review Terraform and custom providers to manage identity and core infrastructure across AWS and GCP. Supply Chain Security: Build automated systems to manage container provenance and integrate security analysis into our CI/CD pipelines (GitHub Actions/TeamCity). Cloud Native Defense: Engineer Kubernetes security solutions leveraging Cilium , eBPF, and custom controllers to protect our microservices. Cryptographic Engineering (PKI): Build and maintain our Go-based Certificate Authority (CA) tooling and internal PKI infrastructure. Incident Response: Support the team in automated incident response, building the tools that help us investigate and mitigate threats faster. Requirements What skills are essential: Go Specialist: You are proficient in Go . You understand its concurrency models, testing patterns, and how to build idiomatic, performant services. The Builder Mindset: You find manual work a personal affront. If a task needs to be done twice, you've already started planning the automation for it. Cloud Native: Practical experience with AWS or GCP, ideally managed through Terraform . Container Expertise: You understand Kubernetes internals-from the runtime security to the service mesh. Identity & Networking: Strong understanding of cloud identity models and network protocols. What skills are desirable: Experience with Cilium or eBPF-based security monitoring. Knowledge of Sigstore/Cosign , image provenance, and SBOMs. Familiarity with hardware security modules (HSMs) or advanced cryptography. Cloud-native security certifications (AWS/GCP). Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
Location: Birmingham, Leeds, Liverpool or London The UK Health Security Agency (UKHSA) is looking for a Senior Service Delivery Manager to help lead critical digital, data and analytical services that support health protection across the UK. This is a role for someone who enjoys bringing structure to complexity, working across technical and non technical teams, and making sure services are reliable, high quality and ready for real world use. What you'll be working on You'll lead a set of interdependent service delivery activities within UKHSA's Digital and Data Directorate , making sure services are delivered smoothly and improvements land successfully in the business. Depending on priorities, your focus may be in one of these areas: Service management - overseeing demand, governance and service performance across digital and data services Data quality - improving how data quality is understood, measured and communicated for analytical and clinical use Incident management - helping establish clear processes, communications and rapid responses when systems or services are impacted Across all areas, you'll work closely with technical specialists, clinicians, analysts and external partners such as NHS England and NHS Digital . What we're looking for You don't need every skill listed on the full advert, but this role will suit you if you have experience in areas such as: Leading service, programme or project delivery in complex environments Working confidently with both technical and non technical stakeholders Managing risks, dependencies, governance and benefits realisation Embedding change into business as usual operations Creating clarity and momentum across multidisciplinary teams Experience in digital, data, public sector or public health environments is particularly valuable. How to apply This vacancy is hosted on Civil Service Jobs , where you'll find the full role description and essential criteria. Click through to the Civil Service Jobs advert to apply.
05/05/2026
Full time
Location: Birmingham, Leeds, Liverpool or London The UK Health Security Agency (UKHSA) is looking for a Senior Service Delivery Manager to help lead critical digital, data and analytical services that support health protection across the UK. This is a role for someone who enjoys bringing structure to complexity, working across technical and non technical teams, and making sure services are reliable, high quality and ready for real world use. What you'll be working on You'll lead a set of interdependent service delivery activities within UKHSA's Digital and Data Directorate , making sure services are delivered smoothly and improvements land successfully in the business. Depending on priorities, your focus may be in one of these areas: Service management - overseeing demand, governance and service performance across digital and data services Data quality - improving how data quality is understood, measured and communicated for analytical and clinical use Incident management - helping establish clear processes, communications and rapid responses when systems or services are impacted Across all areas, you'll work closely with technical specialists, clinicians, analysts and external partners such as NHS England and NHS Digital . What we're looking for You don't need every skill listed on the full advert, but this role will suit you if you have experience in areas such as: Leading service, programme or project delivery in complex environments Working confidently with both technical and non technical stakeholders Managing risks, dependencies, governance and benefits realisation Embedding change into business as usual operations Creating clarity and momentum across multidisciplinary teams Experience in digital, data, public sector or public health environments is particularly valuable. How to apply This vacancy is hosted on Civil Service Jobs , where you'll find the full role description and essential criteria. Click through to the Civil Service Jobs advert to apply.
Job Title: IT Operations Lead Location: London / Hybrid Salary: £75,000 - £100,000 per annum About Us We're a growing, technology-driven business where things move quickly and everyone gets stuck in. There's no heavy hierarchy - just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren't afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you'll fit right in. The Role We're looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow. This is a genuinely hands on role. You'll be leading from the front - solving problems, improving systems, mentoring others, and setting the standard for how IT should operate. You'll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function. What You'll Be Doing Owning day to day IT operations and ensuring reliability across systems and infrastructure Acting as the escalation point across 1st, 2nd, and 3rd line support Managing and improving cloud platforms, SaaS tools, and network environments Leading troubleshooting and incident response for complex technical issues Overseeing onboarding/offboarding, device management, and access controls Driving automation and reducing manual processes Improving IT processes, documentation, and service quality Partnering with the business to deliver practical, effective technology solutions Mentoring team members and raising the overall technical standard Leading IT projects and continuous improvement initiatives What We're Looking For Around 7 years' experience in IT support and operations, ideally in financial services or another regulated, fast paced environment Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination In depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting Kandji (Iru) knowledge or similar MDM Proven experience managing cloud based platforms such as Google Workspace and Okta Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching) Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure as Code tools like Terraform Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability Experience with ITSM/ticketing systems and best practices in service management and reporting Strong analytical mindset with the ability to troubleshoot complex issues and deliver long term solutions Leadership & Approach Comfortable taking ownership and making decisions in a fast moving environment Strong communicator who can work across technical teams and the wider business Experience mentoring and developing team members Someone who leads by example - hands on, practical, and solutions focused What You'll Get £75,000 - £100,000 depending on experience A high impact, hands on role with real ownership The opportunity to shape and improve how IT is run A team culture focused on delivery, not unnecessary process Apply for this role NOW you're someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way - we'd like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
05/05/2026
Full time
Job Title: IT Operations Lead Location: London / Hybrid Salary: £75,000 - £100,000 per annum About Us We're a growing, technology-driven business where things move quickly and everyone gets stuck in. There's no heavy hierarchy - just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren't afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you'll fit right in. The Role We're looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow. This is a genuinely hands on role. You'll be leading from the front - solving problems, improving systems, mentoring others, and setting the standard for how IT should operate. You'll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function. What You'll Be Doing Owning day to day IT operations and ensuring reliability across systems and infrastructure Acting as the escalation point across 1st, 2nd, and 3rd line support Managing and improving cloud platforms, SaaS tools, and network environments Leading troubleshooting and incident response for complex technical issues Overseeing onboarding/offboarding, device management, and access controls Driving automation and reducing manual processes Improving IT processes, documentation, and service quality Partnering with the business to deliver practical, effective technology solutions Mentoring team members and raising the overall technical standard Leading IT projects and continuous improvement initiatives What We're Looking For Around 7 years' experience in IT support and operations, ideally in financial services or another regulated, fast paced environment Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination In depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting Kandji (Iru) knowledge or similar MDM Proven experience managing cloud based platforms such as Google Workspace and Okta Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching) Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure as Code tools like Terraform Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability Experience with ITSM/ticketing systems and best practices in service management and reporting Strong analytical mindset with the ability to troubleshoot complex issues and deliver long term solutions Leadership & Approach Comfortable taking ownership and making decisions in a fast moving environment Strong communicator who can work across technical teams and the wider business Experience mentoring and developing team members Someone who leads by example - hands on, practical, and solutions focused What You'll Get £75,000 - £100,000 depending on experience A high impact, hands on role with real ownership The opportunity to shape and improve how IT is run A team culture focused on delivery, not unnecessary process Apply for this role NOW you're someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way - we'd like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Overview Nomad Digital are currently recruiting for a Service Desk Analyst to provide support to our customers on a global scale. This role will support in the remote maintenance of Wi Fi connectivity onboard trains globally and offers the chance to work within a diverse industry which crosses over Telecommunications, Rail & Information Technology. The role is responsible for identifying issues before they become critical incidents and troubleshooting and investigating problems. The role provides bespoke training for our in house systems. It is a great opportunity for someone who is looking to join a growing team with lots of career development prospects. This opportunity is to cover a rotational shift pattern from 07:00am - 19:00pm. Further information will be provided at interview stage. About Nomad Digital Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi Fi and on board passenger infotainment systems. Nomad also provides remote online condition based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy. When you join Nomad Digital, you will join a forward thinking, fast growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of teamwork and trustworthiness. Essential Duties & Responsibilities Use the incident management system, logging issues in an accurate and timely manner, dealing with issue escalations and progressing issues to closure within the current SLAs in place. Deal with telephone support calls, presenting a professional image of Nomad to the customer and managing the call through the incident management system. Handle customer emails, presenting a professional response to the customer and managing the email through the incident management system. Utilise Nomad's monitoring and alerting tools to deal with issues raised through the incident management system. Pro actively monitor live issues and bring them to closure within the agreed SLAs, updating the status in the incident management system. Undertake analysis of issues and provide remediation to resolve the issue, documenting the activities into the incident management system. When issues are beyond the technical capabilities of the Service Desk Analyst, escalates the issue to the Senior Service Desk Analyst ensuring that all handover information is accurately recorded in the incident management system. When issues require escalation to 2nd line support, the Service Desk Analyst must first escalates the issue to a Senior Service Desk Analyst to approve and or review the escalation. Ensure that the Team Leader is updated on any issues that could manifest themselves as a customer complaint about Nomad's service provision. Co ordinating their activities with the other Service Desk Personnel. Share gaps with Quality / Knowledge / Training to improve incident handling and put actions in to prevent future defects. Contribute to lessons learned with the service management coordinators. Customer reports issued on time. Identify and resolve issues where data accuracy within Nomad systems is identified. Undertake report generation and data retrieval activities. Work will be undertaken on a night shift pattern based system and will be discussed in detail during the interview process. Experience & Qualifications Required Graduate with an IT background (or equivalent relevant experience). ITIL Foundation level (Nice to have). Previous experience working as a 1st line technical support analyst desirable (Not desktop support or call centre). Experience of ITIL V3 is preferred, although not essential. Excellent computer proficiency (MS Office - Word, Excel and Outlook). Knowledge of Linux based systems and CLI desirable. Previous experience in managing and monitoring a network system using an SNMP based product. Interest in supporting networking and IT equipment. Customer focused. Other Essential Requirements Travel Required: Minimal. Key Behaviours Good communication both written and verbal with high level of understanding of how to communicate in a professional manner with internal and external customers. Ability to organise, multi task and switch between tasks to prioritise workload and meet deadlines. Ability to learn new technical skills quickly and retain the knowledge to be able to apply these skills at the appropriate time. Adept with analytical data with the purpose of generating accurate and meaningful reports. Proactive individual with a passion to deliver a high quality customer service ethic to Nomad's internal and external stakeholders. Keen to learn new technical skills and utilise new skills. Attention to detail. Ability to work well in pressurized situations and think proactively in a fast paced environment. Aptitude for problem solving. Ability to influence others and build strong relationships. Ability & willingness to take ownership of tasks to ensure the service desk are working to the best of their capabilities. Knowledge of Root Cause Analysis techniques and ability to apply them to real world scenarios. Good data analysis and reporting skills. Benefits Health Care Cash Plan. Life Cover & Critical Illness Cover. Contributory Pension Scheme via Aviva. Generous Annual Leave with enhanced leave based on tenure. Employee Referral Scheme / Employee Recognition Scheme. Company Sick Plan. Hybrid Working Model - The role will consist of a mix of working from home and being in our Newcastle Head Office. Our Commitment Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs. We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination. Where possible we are happy to consider flexible working arrangements or appropriate reasonable adjustments on request. To discuss further, please email .
05/05/2026
Full time
Overview Nomad Digital are currently recruiting for a Service Desk Analyst to provide support to our customers on a global scale. This role will support in the remote maintenance of Wi Fi connectivity onboard trains globally and offers the chance to work within a diverse industry which crosses over Telecommunications, Rail & Information Technology. The role is responsible for identifying issues before they become critical incidents and troubleshooting and investigating problems. The role provides bespoke training for our in house systems. It is a great opportunity for someone who is looking to join a growing team with lots of career development prospects. This opportunity is to cover a rotational shift pattern from 07:00am - 19:00pm. Further information will be provided at interview stage. About Nomad Digital Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi Fi and on board passenger infotainment systems. Nomad also provides remote online condition based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy. When you join Nomad Digital, you will join a forward thinking, fast growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of teamwork and trustworthiness. Essential Duties & Responsibilities Use the incident management system, logging issues in an accurate and timely manner, dealing with issue escalations and progressing issues to closure within the current SLAs in place. Deal with telephone support calls, presenting a professional image of Nomad to the customer and managing the call through the incident management system. Handle customer emails, presenting a professional response to the customer and managing the email through the incident management system. Utilise Nomad's monitoring and alerting tools to deal with issues raised through the incident management system. Pro actively monitor live issues and bring them to closure within the agreed SLAs, updating the status in the incident management system. Undertake analysis of issues and provide remediation to resolve the issue, documenting the activities into the incident management system. When issues are beyond the technical capabilities of the Service Desk Analyst, escalates the issue to the Senior Service Desk Analyst ensuring that all handover information is accurately recorded in the incident management system. When issues require escalation to 2nd line support, the Service Desk Analyst must first escalates the issue to a Senior Service Desk Analyst to approve and or review the escalation. Ensure that the Team Leader is updated on any issues that could manifest themselves as a customer complaint about Nomad's service provision. Co ordinating their activities with the other Service Desk Personnel. Share gaps with Quality / Knowledge / Training to improve incident handling and put actions in to prevent future defects. Contribute to lessons learned with the service management coordinators. Customer reports issued on time. Identify and resolve issues where data accuracy within Nomad systems is identified. Undertake report generation and data retrieval activities. Work will be undertaken on a night shift pattern based system and will be discussed in detail during the interview process. Experience & Qualifications Required Graduate with an IT background (or equivalent relevant experience). ITIL Foundation level (Nice to have). Previous experience working as a 1st line technical support analyst desirable (Not desktop support or call centre). Experience of ITIL V3 is preferred, although not essential. Excellent computer proficiency (MS Office - Word, Excel and Outlook). Knowledge of Linux based systems and CLI desirable. Previous experience in managing and monitoring a network system using an SNMP based product. Interest in supporting networking and IT equipment. Customer focused. Other Essential Requirements Travel Required: Minimal. Key Behaviours Good communication both written and verbal with high level of understanding of how to communicate in a professional manner with internal and external customers. Ability to organise, multi task and switch between tasks to prioritise workload and meet deadlines. Ability to learn new technical skills quickly and retain the knowledge to be able to apply these skills at the appropriate time. Adept with analytical data with the purpose of generating accurate and meaningful reports. Proactive individual with a passion to deliver a high quality customer service ethic to Nomad's internal and external stakeholders. Keen to learn new technical skills and utilise new skills. Attention to detail. Ability to work well in pressurized situations and think proactively in a fast paced environment. Aptitude for problem solving. Ability to influence others and build strong relationships. Ability & willingness to take ownership of tasks to ensure the service desk are working to the best of their capabilities. Knowledge of Root Cause Analysis techniques and ability to apply them to real world scenarios. Good data analysis and reporting skills. Benefits Health Care Cash Plan. Life Cover & Critical Illness Cover. Contributory Pension Scheme via Aviva. Generous Annual Leave with enhanced leave based on tenure. Employee Referral Scheme / Employee Recognition Scheme. Company Sick Plan. Hybrid Working Model - The role will consist of a mix of working from home and being in our Newcastle Head Office. Our Commitment Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs. We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination. Where possible we are happy to consider flexible working arrangements or appropriate reasonable adjustments on request. To discuss further, please email .
Monitor security event identification via the third-party security operations service. Triage, analyse, and investigate incidents to validate potential threats, anomalies, or policy violations. Coordinate incident response activities including containment, evidence collection, documentation, and recovery support. Contribute to threat hunting activities using KQL queries and intelligence-led techniques. Maintain accurate incident records, ensuring actions and outcomes are logged to a high standard. Facilitate security testing and awareness through threat simulations. Support the triage and processing of data subject rights (DSR) requests, including subject access requests (SARs). Conduct data discovery and collection across systems, ensuring completeness and accuracy. Support DPIA processes through data mapping, evidence gathering, and risk assessment input. Help maintain and tune Microsoft Defender, Sentinel, and Purview policies, analytics rules, alerts, and workflows. Support the development, testing, and maintenance of automated playbooks and response actions (e.g., Logic Apps). Verifying compliance with expected practice in the operation of technology services, including security baseline and access right reviews. Support vulnerability management by tracking remediation, validating fixes, and assisting with reporting. Gather and analyse data to help identify trends, gaps, and areas for control improvement. Assist with periodic control reviews, audits, and compliance checks as required. Prepare operational reports, dashboards, and metrics for the Team Lead and wider stakeholders. Develop and maintain playbooks, runbooks, and procedural documentation. Contribute to continuous improvement activities, including identifying opportunities to streamline operations. Ensure all actions adhere to internal policies, regulatory requirements, and industry best practice. 3+ years' experience working in a security operations, IT security, privacy operations, or related technical role. Familiarity with: + Microsoft Defender XDR + Microsoft Sentinel (SIEM/SOAR) + Privacy Management Solutions (e.g. Purview, OneTrust) Basic understanding of key cybersecurity and privacy concepts, such as: + Threat detection and analysis + Incident response lifecycle + Vulnerability and exposure management + Data privacy principles and data subject rights Experience analysing logs, alerts, or data from security tools Strong documentation, investigation, and analytical skills. Hands on experience writing KQL queries, PowerShell, or CLI commands. Exposure to automation or playbooks (Logic Apps, Defender workflows). Knowledge of frameworks such as MITRE ATT&CK or NIST CSF. Relevant certifications such as: + SC 900, SC 200 (or working toward), AZ 900, AZ 500 + CISSP, CIPP/E, CompTIA Security Foundation level data privacy certifications (e.g., BCS Certificate in Data Protection) Strong problem solving ability and attention to detail. Curious and proactive mindset with willingness to learn. Effective communicator able to document findings clearly and concisely. Highly organised and able to manage multiple tasks with competing priorities. Collaborative team player with a commitment to continuous improvement. Monitor security event identification via the third-party security operations service. Triage, analyse, and investigate incidents to validate potential threats, anomalies, or policy violations. Coordinate incident response activities including containment, evidence collection, documentation, and recovery support. Contribute to threat hunting activities using KQL queries and intelligence-led techniques. Maintain accurate incident records, ensuring actions and outcomes are logged to a high standard. Facilitate security testing and awareness through threat simulations. Support the triage and processing of data subject rights (DSR) requests, including subject access requests (SARs). Conduct data discovery and collection across systems, ensuring completeness and accuracy. Support DPIA processes through data mapping, evidence gathering, and risk assessment input. Help maintain and tune Microsoft Defender, Sentinel, and Purview policies, analytics rules, alerts, and workflows. Support the development, testing, and maintenance of automated playbooks and response actions (e.g., Logic Apps). Verifying compliance with expected practice in the operation of technology services, including security baseline and access right reviews. Support vulnerability management by tracking remediation, validating fixes, and assisting with reporting. Gather and analyse data to help identify trends, gaps, and areas for control improvement. Assist with periodic control reviews, audits, and compliance checks as required. Prepare operational reports, dashboards, and metrics for the Team Lead and wider stakeholders. Develop and maintain playbooks, runbooks, and procedural documentation. Contribute to continuous improvement activities, including identifying opportunities to streamline operations. Ensure all actions adhere to internal policies, regulatory requirements, and industry best practice. 3+ years' experience working in a security operations, IT security, privacy operations, or related technical role. Familiarity with: + Microsoft Defender XDR + Microsoft Sentinel (SIEM/SOAR) + Privacy Management Solutions (e.g. Purview, OneTrust) Basic understanding of key cybersecurity and privacy concepts, such as: + Threat detection and analysis + Incident response lifecycle + Vulnerability and exposure management + Data privacy principles and data subject rights Experience analysing logs, alerts, or data from security tools. Strong documentation, investigation, and analytical skills. Hands on experience writing KQL queries, PowerShell, or CLI commands. Exposure to automation or playbooks (Logic Apps, Defender workflows). Knowledge of frameworks such as MITRE ATT&CK or NIST CSF. Relevant certifications such as: + SC 900, SC 200 (or working toward), AZ 900, AZ 500 + CISSP, CIPP/E, CompTIA Security Foundation level data privacy certifications (e.g., BCS Certificate in Data Protection) Strong problem solving ability and attention to detail. Curious and proactive mindset with willingness to learn. Effective communicator able to document findings clearly and concisely. Highly organised and able to manage multiple tasks with competing priorities. Collaborative team player with a commitment to continuous improvement. Ability to work with sensitive data responsibly and confidentially.
05/05/2026
Full time
Monitor security event identification via the third-party security operations service. Triage, analyse, and investigate incidents to validate potential threats, anomalies, or policy violations. Coordinate incident response activities including containment, evidence collection, documentation, and recovery support. Contribute to threat hunting activities using KQL queries and intelligence-led techniques. Maintain accurate incident records, ensuring actions and outcomes are logged to a high standard. Facilitate security testing and awareness through threat simulations. Support the triage and processing of data subject rights (DSR) requests, including subject access requests (SARs). Conduct data discovery and collection across systems, ensuring completeness and accuracy. Support DPIA processes through data mapping, evidence gathering, and risk assessment input. Help maintain and tune Microsoft Defender, Sentinel, and Purview policies, analytics rules, alerts, and workflows. Support the development, testing, and maintenance of automated playbooks and response actions (e.g., Logic Apps). Verifying compliance with expected practice in the operation of technology services, including security baseline and access right reviews. Support vulnerability management by tracking remediation, validating fixes, and assisting with reporting. Gather and analyse data to help identify trends, gaps, and areas for control improvement. Assist with periodic control reviews, audits, and compliance checks as required. Prepare operational reports, dashboards, and metrics for the Team Lead and wider stakeholders. Develop and maintain playbooks, runbooks, and procedural documentation. Contribute to continuous improvement activities, including identifying opportunities to streamline operations. Ensure all actions adhere to internal policies, regulatory requirements, and industry best practice. 3+ years' experience working in a security operations, IT security, privacy operations, or related technical role. Familiarity with: + Microsoft Defender XDR + Microsoft Sentinel (SIEM/SOAR) + Privacy Management Solutions (e.g. Purview, OneTrust) Basic understanding of key cybersecurity and privacy concepts, such as: + Threat detection and analysis + Incident response lifecycle + Vulnerability and exposure management + Data privacy principles and data subject rights Experience analysing logs, alerts, or data from security tools Strong documentation, investigation, and analytical skills. Hands on experience writing KQL queries, PowerShell, or CLI commands. Exposure to automation or playbooks (Logic Apps, Defender workflows). Knowledge of frameworks such as MITRE ATT&CK or NIST CSF. Relevant certifications such as: + SC 900, SC 200 (or working toward), AZ 900, AZ 500 + CISSP, CIPP/E, CompTIA Security Foundation level data privacy certifications (e.g., BCS Certificate in Data Protection) Strong problem solving ability and attention to detail. Curious and proactive mindset with willingness to learn. Effective communicator able to document findings clearly and concisely. Highly organised and able to manage multiple tasks with competing priorities. Collaborative team player with a commitment to continuous improvement. Monitor security event identification via the third-party security operations service. Triage, analyse, and investigate incidents to validate potential threats, anomalies, or policy violations. Coordinate incident response activities including containment, evidence collection, documentation, and recovery support. Contribute to threat hunting activities using KQL queries and intelligence-led techniques. Maintain accurate incident records, ensuring actions and outcomes are logged to a high standard. Facilitate security testing and awareness through threat simulations. Support the triage and processing of data subject rights (DSR) requests, including subject access requests (SARs). Conduct data discovery and collection across systems, ensuring completeness and accuracy. Support DPIA processes through data mapping, evidence gathering, and risk assessment input. Help maintain and tune Microsoft Defender, Sentinel, and Purview policies, analytics rules, alerts, and workflows. Support the development, testing, and maintenance of automated playbooks and response actions (e.g., Logic Apps). Verifying compliance with expected practice in the operation of technology services, including security baseline and access right reviews. Support vulnerability management by tracking remediation, validating fixes, and assisting with reporting. Gather and analyse data to help identify trends, gaps, and areas for control improvement. Assist with periodic control reviews, audits, and compliance checks as required. Prepare operational reports, dashboards, and metrics for the Team Lead and wider stakeholders. Develop and maintain playbooks, runbooks, and procedural documentation. Contribute to continuous improvement activities, including identifying opportunities to streamline operations. Ensure all actions adhere to internal policies, regulatory requirements, and industry best practice. 3+ years' experience working in a security operations, IT security, privacy operations, or related technical role. Familiarity with: + Microsoft Defender XDR + Microsoft Sentinel (SIEM/SOAR) + Privacy Management Solutions (e.g. Purview, OneTrust) Basic understanding of key cybersecurity and privacy concepts, such as: + Threat detection and analysis + Incident response lifecycle + Vulnerability and exposure management + Data privacy principles and data subject rights Experience analysing logs, alerts, or data from security tools. Strong documentation, investigation, and analytical skills. Hands on experience writing KQL queries, PowerShell, or CLI commands. Exposure to automation or playbooks (Logic Apps, Defender workflows). Knowledge of frameworks such as MITRE ATT&CK or NIST CSF. Relevant certifications such as: + SC 900, SC 200 (or working toward), AZ 900, AZ 500 + CISSP, CIPP/E, CompTIA Security Foundation level data privacy certifications (e.g., BCS Certificate in Data Protection) Strong problem solving ability and attention to detail. Curious and proactive mindset with willingness to learn. Effective communicator able to document findings clearly and concisely. Highly organised and able to manage multiple tasks with competing priorities. Collaborative team player with a commitment to continuous improvement. Ability to work with sensitive data responsibly and confidentially.
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
05/05/2026
Full time
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
Ready to be on the front line of digital defence? Join a forward-thinking cybersecurity firm dedicated to protecting organisations through proactive monitoring, threat detection, and rapid incident response. The organisation leverages cutting-edge tools and expert intelligence to safeguard critical infrastructures from evolving cyber threats. The team is hiring an L1 SOC Analyst to handle real-time triaging of security alerts per shift, utilizing Fortinet and Microsoft SIEM/EDR technologies to detect and mitigate threats. This is an excellent opportunity for those passionate about cybersecurity, with hands on experience that builds a strong foundation for a lasting career in the field. Be the first line of defence in a world that never stops moving. Apply now! Responsibilities Monitor and triage security alerts ( alerts per shift) using Fortinet and Microsoft SIEM/EDR tools. Analyse and prioritize alerts to identify potential threats and escalate as needed. Provide rapid response to incidents and maintain a high level of vigilance across multiple security events. Collaborate closely with the SOC team to ensure seamless threat detection and incident management. Skills/Must have Passion for cybersecurity and a desire to grow in the field. Relevant cybersecurity certifications (e.g., CompTIA Security+, Blue Team Level 1). Eligibility for Security Clearance (SC Clearable). Strong communication skills and the ability to work well in a team. Benefits Comprehensive training and development program to advance your skills and career in cybersecurity. Opportunity to work with industry leading Fortinet and Microsoft technologies. A dynamic, collaborative team environment. Salary Starting salary of £25,000 plus a 15% shift bonus.
05/05/2026
Full time
Ready to be on the front line of digital defence? Join a forward-thinking cybersecurity firm dedicated to protecting organisations through proactive monitoring, threat detection, and rapid incident response. The organisation leverages cutting-edge tools and expert intelligence to safeguard critical infrastructures from evolving cyber threats. The team is hiring an L1 SOC Analyst to handle real-time triaging of security alerts per shift, utilizing Fortinet and Microsoft SIEM/EDR technologies to detect and mitigate threats. This is an excellent opportunity for those passionate about cybersecurity, with hands on experience that builds a strong foundation for a lasting career in the field. Be the first line of defence in a world that never stops moving. Apply now! Responsibilities Monitor and triage security alerts ( alerts per shift) using Fortinet and Microsoft SIEM/EDR tools. Analyse and prioritize alerts to identify potential threats and escalate as needed. Provide rapid response to incidents and maintain a high level of vigilance across multiple security events. Collaborate closely with the SOC team to ensure seamless threat detection and incident management. Skills/Must have Passion for cybersecurity and a desire to grow in the field. Relevant cybersecurity certifications (e.g., CompTIA Security+, Blue Team Level 1). Eligibility for Security Clearance (SC Clearable). Strong communication skills and the ability to work well in a team. Benefits Comprehensive training and development program to advance your skills and career in cybersecurity. Opportunity to work with industry leading Fortinet and Microsoft technologies. A dynamic, collaborative team environment. Salary Starting salary of £25,000 plus a 15% shift bonus.
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
05/05/2026
Full time
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
We are on a mission to pioneer the world's next era of play. As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. Forensic Team Lead The Mission We are not looking for someone who simply monitors dashboards or waits for alerts. We are looking for a highly experienced Forensics Team Lead who has a proven track record of identifying and investigating sophisticated cyber threats in real-world environments. In this role, you will lead a specialized forensics function, operating at the core of our cloud-native infrastructure to proactively detect, investigate, and neutralize advanced adversaries. You will go beyond tools and predefined alerts-leveraging raw data, custom analysis, and forward-thinking strategies to stay ahead of attackers. What You'll Do Lead & Build: Establish and lead the digital forensics function. Build and mentor a high-performing team of investigators, setting standards for excellence and rigor. Proactive Threat Hunting: Conduct advanced threat hunting activities across cloud environments to detect sophisticated attacks, including APTs and stealth intrusions. Retrospective Analysis: Perform deep historical investigations for newly discovered vulnerabilities, validating whether they were previously exploited and assessing potential impact. Data-Driven Investigations: Analyze diverse data sources such as VPC flow logs, audit trails, and system artifacts. Adapt to new data formats and scenarios without relying solely on vendor tooling. Incident Response Leadership: Lead forensic investigations during active security incidents, transforming complex data into clear insights and actionable response plans. Automation & Innovation: Develop and leverage automation (e.g., Python, AI-driven tooling) to streamline forensic workflows and enhance investigative capabilities. Your Profile (Must-Have Qualifications) Extensive Forensics Experience: 5+ years in digital forensics, incident response, or threat hunting, with a demonstrated ability to uncover and investigate complex security incidents. Cloud Security Expertise: Strong experience investigating security events in cloud environments, including working with audit logs, identity systems, and infrastructure telemetry. Technical & Coding Skills: Proficiency in scripting or programming (e.g., Python) to build custom tools, automate analysis, and handle non-standard data formats. Analytical Mindset: Ability to think critically and approach problems from an attacker's perspective, identifying hidden patterns and potential attack paths. Deep Investigation Approach: Treat vulnerabilities as potential incidents-conducting thorough historical analysis to confirm whether exploitation has occurred. Leadership Under Pressure: Proven ability to lead teams during high-pressure situations, maintaining clarity, focus, and effective decision-making. What Makes You Stand Out You approach every situation with a "assume compromise until proven otherwise" mindset You rely on evidence and verifiable insights, not assumptions You are skilled in timeline reconstruction and root cause analysis You remain calm and decisive during critical incidents You combine technical depth with investigative intuition Why Join Us You will play a critical role in shaping and leading a next-generation forensics capability, working on complex, high-impact security challenges in a fast-paced, cloud-first environment. This is an opportunity to build, lead, and make a tangible impact on the organization's security posture.
05/05/2026
Full time
We are on a mission to pioneer the world's next era of play. As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. Forensic Team Lead The Mission We are not looking for someone who simply monitors dashboards or waits for alerts. We are looking for a highly experienced Forensics Team Lead who has a proven track record of identifying and investigating sophisticated cyber threats in real-world environments. In this role, you will lead a specialized forensics function, operating at the core of our cloud-native infrastructure to proactively detect, investigate, and neutralize advanced adversaries. You will go beyond tools and predefined alerts-leveraging raw data, custom analysis, and forward-thinking strategies to stay ahead of attackers. What You'll Do Lead & Build: Establish and lead the digital forensics function. Build and mentor a high-performing team of investigators, setting standards for excellence and rigor. Proactive Threat Hunting: Conduct advanced threat hunting activities across cloud environments to detect sophisticated attacks, including APTs and stealth intrusions. Retrospective Analysis: Perform deep historical investigations for newly discovered vulnerabilities, validating whether they were previously exploited and assessing potential impact. Data-Driven Investigations: Analyze diverse data sources such as VPC flow logs, audit trails, and system artifacts. Adapt to new data formats and scenarios without relying solely on vendor tooling. Incident Response Leadership: Lead forensic investigations during active security incidents, transforming complex data into clear insights and actionable response plans. Automation & Innovation: Develop and leverage automation (e.g., Python, AI-driven tooling) to streamline forensic workflows and enhance investigative capabilities. Your Profile (Must-Have Qualifications) Extensive Forensics Experience: 5+ years in digital forensics, incident response, or threat hunting, with a demonstrated ability to uncover and investigate complex security incidents. Cloud Security Expertise: Strong experience investigating security events in cloud environments, including working with audit logs, identity systems, and infrastructure telemetry. Technical & Coding Skills: Proficiency in scripting or programming (e.g., Python) to build custom tools, automate analysis, and handle non-standard data formats. Analytical Mindset: Ability to think critically and approach problems from an attacker's perspective, identifying hidden patterns and potential attack paths. Deep Investigation Approach: Treat vulnerabilities as potential incidents-conducting thorough historical analysis to confirm whether exploitation has occurred. Leadership Under Pressure: Proven ability to lead teams during high-pressure situations, maintaining clarity, focus, and effective decision-making. What Makes You Stand Out You approach every situation with a "assume compromise until proven otherwise" mindset You rely on evidence and verifiable insights, not assumptions You are skilled in timeline reconstruction and root cause analysis You remain calm and decisive during critical incidents You combine technical depth with investigative intuition Why Join Us You will play a critical role in shaping and leading a next-generation forensics capability, working on complex, high-impact security challenges in a fast-paced, cloud-first environment. This is an opportunity to build, lead, and make a tangible impact on the organization's security posture.
We have a really exciting role opening at Unite Students for a Service Delivery Manager, based in our Bristol Head Office. Role Overview We're looking for an experienced and driven Service Delivery Manager to lead the delivery of high-quality, customer-focused IT services across the organisation. This role is central to ensuring stability, efficiency, and continual improvement across our IT operations. You'll take ownership of core IT Service Management (ITSM) disciplines, including Change, Configuration, Software Asset Management, Major Incident Management, and the Service Desk. Working closely with technical teams and stakeholders, you'll ensure services consistently meet business needs and deliver an excellent user experience. Key Responsibilities Service Desk Leadership Lead, develop, and manage the Service Desk team, ensuring strong performance and engagement Monitor and improve key metrics such as SLA adherence, first-time fix rates, and customer satisfaction Ensure a consistent, high-quality support experience for all users Implement effective training, shift planning, and escalation processes Act as an escalation point for complex or critical issues Change Management Own and evolve the Change Management framework and governance Chair or delegate Change Advisory Boards (CAB) Review and approve high-risk or emergency changes Promote best practices in risk assessment, communication, and scheduling Configuration & Asset Management Oversee the Configuration Management Database (CMDB), ensuring data accuracy and value Drive alignment between configuration, change, and asset management processes Lead Software Asset Management (SAM), ensuring compliance and optimising software usage and cost Take the lead during major incidents, ensuring rapid response, clear communication, and effective resolution Support root cause analysis and drive long-term fixes Lead post-incident reviews and continuous improvement initiatives Service Improvement & Reporting Own service performance reporting and provide insights to IT leadership Identify trends and lead initiatives to improve service quality and efficiency Collaborate with project teams to ensure seamless transition into support Champion ITSM best practices and a culture of continual improvement About You You're a confident and experienced IT service leader with a passion for delivering excellent user experiences. You're comfortable operating in fast paced environments and bring a proactive, solutions focused mindset. Skills & Experience Proven experience leading IT service operations and managing teams Strong knowledge of ITIL practices across incident, change, problem, and asset management Excellent communication and stakeholder management skills Experience with service management tools (e.g. ServiceNow, ManageEngine) Strong analytical skills with a track record of managing KPIs and SLAs Qualifications ITIL v4 Managing Professional (or ITIL v3 Expert equivalent) Significant experience in IT service leadership roles Demonstrated experience in areas such as change governance, SAM, or major incident management What We'll Look For Calm and effective under pressure, especially during critical incidents A strong focus on customer experience and service quality A supportive leader who enjoys coaching and developing others What You'll Get in Return A discretionary annual bonus so you can share in the company's success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Benefits to support health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non birthing parents Other benefits such as an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more
05/05/2026
Full time
We have a really exciting role opening at Unite Students for a Service Delivery Manager, based in our Bristol Head Office. Role Overview We're looking for an experienced and driven Service Delivery Manager to lead the delivery of high-quality, customer-focused IT services across the organisation. This role is central to ensuring stability, efficiency, and continual improvement across our IT operations. You'll take ownership of core IT Service Management (ITSM) disciplines, including Change, Configuration, Software Asset Management, Major Incident Management, and the Service Desk. Working closely with technical teams and stakeholders, you'll ensure services consistently meet business needs and deliver an excellent user experience. Key Responsibilities Service Desk Leadership Lead, develop, and manage the Service Desk team, ensuring strong performance and engagement Monitor and improve key metrics such as SLA adherence, first-time fix rates, and customer satisfaction Ensure a consistent, high-quality support experience for all users Implement effective training, shift planning, and escalation processes Act as an escalation point for complex or critical issues Change Management Own and evolve the Change Management framework and governance Chair or delegate Change Advisory Boards (CAB) Review and approve high-risk or emergency changes Promote best practices in risk assessment, communication, and scheduling Configuration & Asset Management Oversee the Configuration Management Database (CMDB), ensuring data accuracy and value Drive alignment between configuration, change, and asset management processes Lead Software Asset Management (SAM), ensuring compliance and optimising software usage and cost Take the lead during major incidents, ensuring rapid response, clear communication, and effective resolution Support root cause analysis and drive long-term fixes Lead post-incident reviews and continuous improvement initiatives Service Improvement & Reporting Own service performance reporting and provide insights to IT leadership Identify trends and lead initiatives to improve service quality and efficiency Collaborate with project teams to ensure seamless transition into support Champion ITSM best practices and a culture of continual improvement About You You're a confident and experienced IT service leader with a passion for delivering excellent user experiences. You're comfortable operating in fast paced environments and bring a proactive, solutions focused mindset. Skills & Experience Proven experience leading IT service operations and managing teams Strong knowledge of ITIL practices across incident, change, problem, and asset management Excellent communication and stakeholder management skills Experience with service management tools (e.g. ServiceNow, ManageEngine) Strong analytical skills with a track record of managing KPIs and SLAs Qualifications ITIL v4 Managing Professional (or ITIL v3 Expert equivalent) Significant experience in IT service leadership roles Demonstrated experience in areas such as change governance, SAM, or major incident management What We'll Look For Calm and effective under pressure, especially during critical incidents A strong focus on customer experience and service quality A supportive leader who enjoys coaching and developing others What You'll Get in Return A discretionary annual bonus so you can share in the company's success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Benefits to support health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non birthing parents Other benefits such as an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more
Senior Penetration Tester Horsham Hybrid Permanent Competitive salary VIQU has partnered with a leading organisation to recruit a Senior Penetration Tester to play a critical role in protecting business assets through the delivery of advanced offensive security services. This Senior Penetration Tester position offers the opportunity to lead complex engagements across network, application, and cloud environments while working closely with defensive teams on purple team exercises. The successful individual will combine deep technical expertise with strong stakeholder communication, helping translate business risk into actionable security improvements within a mature Cyber Defence function. Key Responsibilities: • Lead the scoping, planning, and delivery of complex penetration tests across networks, applications, cloud, and emerging technologies • Conduct advanced offensive security assessments, identifying and exploiting vulnerabilities with clear remediation guidance • Collaborate with defensive teams to design and execute purple team exercises to enhance detection and response capabilities • Produce high-quality reports tailored to both technical and non-technical stakeholders • Support vulnerability validation and provide technical expertise during incident response activities • Mentor junior testers, promoting best practices and continuous team development • Peer review testing methodologies and reports to ensure quality and consistency • Stay current with evolving threats, tools, and techniques to improve overall security posture • Contribute to secure development lifecycle (SDLC) security testing practices • Support adherence to regulatory and industry standards including GDPR, PCI-DSS, and FCA guidance Key Requirements: • Minimum 5 years experience leading penetration tests across network, web, cloud, and red/purple team engagements • Strong knowledge of penetration testing tools, techniques, and methodologies • In-depth understanding of MITRE ATT&CK framework and adversarial TTPs • Proven ability to identify, validate, and clearly articulate vulnerabilities and risk • Experience producing high-quality reports with clear remediation guidance • Knowledge of OWASP and application security principles • Experience with automated, dynamic, and static security testing tools • Ability to perform threat modelling and attack surface analysis • Experience working with or managing third-party security providers • Relevant certifications such as OSCP, CREST, SANS, CRTO or equivalent experience Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website Know someone exceptional for this Senior Penetration Tester position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Senior Penetration Tester Horsham Hybrid Permanent Competitive salary
05/05/2026
Full time
Senior Penetration Tester Horsham Hybrid Permanent Competitive salary VIQU has partnered with a leading organisation to recruit a Senior Penetration Tester to play a critical role in protecting business assets through the delivery of advanced offensive security services. This Senior Penetration Tester position offers the opportunity to lead complex engagements across network, application, and cloud environments while working closely with defensive teams on purple team exercises. The successful individual will combine deep technical expertise with strong stakeholder communication, helping translate business risk into actionable security improvements within a mature Cyber Defence function. Key Responsibilities: • Lead the scoping, planning, and delivery of complex penetration tests across networks, applications, cloud, and emerging technologies • Conduct advanced offensive security assessments, identifying and exploiting vulnerabilities with clear remediation guidance • Collaborate with defensive teams to design and execute purple team exercises to enhance detection and response capabilities • Produce high-quality reports tailored to both technical and non-technical stakeholders • Support vulnerability validation and provide technical expertise during incident response activities • Mentor junior testers, promoting best practices and continuous team development • Peer review testing methodologies and reports to ensure quality and consistency • Stay current with evolving threats, tools, and techniques to improve overall security posture • Contribute to secure development lifecycle (SDLC) security testing practices • Support adherence to regulatory and industry standards including GDPR, PCI-DSS, and FCA guidance Key Requirements: • Minimum 5 years experience leading penetration tests across network, web, cloud, and red/purple team engagements • Strong knowledge of penetration testing tools, techniques, and methodologies • In-depth understanding of MITRE ATT&CK framework and adversarial TTPs • Proven ability to identify, validate, and clearly articulate vulnerabilities and risk • Experience producing high-quality reports with clear remediation guidance • Knowledge of OWASP and application security principles • Experience with automated, dynamic, and static security testing tools • Ability to perform threat modelling and attack surface analysis • Experience working with or managing third-party security providers • Relevant certifications such as OSCP, CREST, SANS, CRTO or equivalent experience Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website Know someone exceptional for this Senior Penetration Tester position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Senior Penetration Tester Horsham Hybrid Permanent Competitive salary
Join a dynamic Cyber Risk & Security practice within Technology & Transformation, delivering incident response, threat hunting, and resilience services to major clients. Based in London or Manchester with hybrid working, this permanent role is for technical experts who thrive in high-stakes environments, leading teams to evict advanced threats and build response maturity across networks, hosts, and cloud. What You'll Do Lead cyber incident response engagements, supervising teams to identify root causes, evict threats, and prevent business disruption. Conduct network forensics, host/memory analysis, malware triage, and cloud investigations (AWS, GCP, Azure) to detect malicious activity. Deliver proactive services like incident response advisory, maturity improvements, cyber war-gaming, and response automation. Manage multi-discipline teams during incidents, prioritizing analysis and remediation; contribute to service development and team coaching. Build client relationships, communicate findings to diverse stakeholders, and participate in on-call roster with UK/EMEA travel. What We're Looking For Proven incident response experience supervising teams, managing incidents in-house or consulting; strong network forensics and security intelligence skills. Expertise in forensic/memory analysis on Windows/Unix/Linux, cloud IR (AWS/GCP/Azure), malware analysis, and current hacking techniques/vulnerabilities. Excellent communication for tailoring reports to all levels; interpersonal skills for stakeholder relationships and team leadership. Experience in proactive IR advisory, war-gaming, and leading technical responses; willingness for on-call and travel. Relevant certifications (e.g., CISSP, GCIH, GCFA, GREM); security clearance or eligibility preferred. What's on Offer Flexible hybrid model with office (London/Manchester), client sites, virtual spaces, and remote work to balance career and home life. Access to 300+ talented cyber professionals for collaboration, training, mentoring, and world-class development to build leadership skills. Inclusive, values-driven culture focused on impact, wellbeing, recognition, and continuous growth in a high-demand practice.
04/05/2026
Full time
Join a dynamic Cyber Risk & Security practice within Technology & Transformation, delivering incident response, threat hunting, and resilience services to major clients. Based in London or Manchester with hybrid working, this permanent role is for technical experts who thrive in high-stakes environments, leading teams to evict advanced threats and build response maturity across networks, hosts, and cloud. What You'll Do Lead cyber incident response engagements, supervising teams to identify root causes, evict threats, and prevent business disruption. Conduct network forensics, host/memory analysis, malware triage, and cloud investigations (AWS, GCP, Azure) to detect malicious activity. Deliver proactive services like incident response advisory, maturity improvements, cyber war-gaming, and response automation. Manage multi-discipline teams during incidents, prioritizing analysis and remediation; contribute to service development and team coaching. Build client relationships, communicate findings to diverse stakeholders, and participate in on-call roster with UK/EMEA travel. What We're Looking For Proven incident response experience supervising teams, managing incidents in-house or consulting; strong network forensics and security intelligence skills. Expertise in forensic/memory analysis on Windows/Unix/Linux, cloud IR (AWS/GCP/Azure), malware analysis, and current hacking techniques/vulnerabilities. Excellent communication for tailoring reports to all levels; interpersonal skills for stakeholder relationships and team leadership. Experience in proactive IR advisory, war-gaming, and leading technical responses; willingness for on-call and travel. Relevant certifications (e.g., CISSP, GCIH, GCFA, GREM); security clearance or eligibility preferred. What's on Offer Flexible hybrid model with office (London/Manchester), client sites, virtual spaces, and remote work to balance career and home life. Access to 300+ talented cyber professionals for collaboration, training, mentoring, and world-class development to build leadership skills. Inclusive, values-driven culture focused on impact, wellbeing, recognition, and continuous growth in a high-demand practice.
