Are you an experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking to join a growing consultancy where your expertise will be valued, your ideas heard, and no two days will feel the same? At Active IT, we provide responsive, tailored IT support and project delivery to SMEs and preparatory schools across the South East. We re now looking for a capable and confident Senior IT Support Engineer to join our collaborative technical team and help our clients get the very best from their technology. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem-solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
05/08/2026
Full time
Are you an experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking to join a growing consultancy where your expertise will be valued, your ideas heard, and no two days will feel the same? At Active IT, we provide responsive, tailored IT support and project delivery to SMEs and preparatory schools across the South East. We re now looking for a capable and confident Senior IT Support Engineer to join our collaborative technical team and help our clients get the very best from their technology. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem-solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Marketing Manager Leeds (Hybrid) up to 50,000 DOE A fantastic opportunity to join the UK's fastest-growing technology academy, helping to shape the future world of technology. Corecom Tech Academy is a multi-award-winning, inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. We recruit, train and develop amazing tech talent and place them into some of the UK's most recognised organisations. We're growing, and it's time our marketing grew with us. We're looking for a Marketing Manager to take ownership of our marketing function as player-coach, setting the strategic direction for our brand and line managing a Brand & Content Executive, staying hands-on in the detail alongside them. The Role This is a strategic leadership role with a hands-on edge and genuine line management responsibility. You'll set the direction and own the positioning, then line manage a Brand & Content Executive, directing their day-to-day delivery and owning their performance and development, while stepping in yourself where it's needed. You'll be instrumental in shifting our marketing to a confident B2B presence, developing the language, content and campaigns that resonate with the enterprise, financial services, defence and public sector organisations we work with. What You'll Be Doing Setting and owning marketing strategy, and contributing to our wider growth plan. Leading the Corecom Tech Academy brand, working closely with leadership and senior stakeholders. Line managing a Brand & Content Executive, including 1:1s, performance management and development, as well as day-to-day player-coach direction on content calendar, campaign priorities and creative direction. Building sales collateral and campaign strategy alongside our sales team. Owning website, SEO and performance strategy. Representing us at industry panels, events and partner sessions. Bringing a strong, consistent identity to a brand that's ready for its next chapter. What We're Looking For Proven marketing management experience, ideally with a B2B background. A genuine strategic thinker, able to hold your own at the leadership table on campaign strategy and growth planning. Proven line management experience, comfortable operating as a player-coach: able to direct and manage the performance of a direct report while staying hands-on yourself. Confidence representing a business in person at industry events. Strong stakeholder management skills, used to working closely with senior leadership. A background in professional services, corporate, or another fast-paced environment is a bonus. Bonus points for experience in tech, talent development, or marketing into enterprise, financial services, defence or public sector organisations. What We Offer 40,000 - 50,000, depending on experience, plus benefits. Hybrid working, based in Leeds, with flexibility on office days. A genuinely senior, high-ownership remit with a direct report to help deliver your vision. Direct access to and regular collaboration with our founders and leadership team. What Happens Next? Apply: submit your most recent CV, along with a couple of short screening questions. Telephone chat: an informal call with our recruitment team to talk through your background and answer any questions you have about the role. Video interview: a 30-minute Teams call to discuss the role in more depth and explore your marketing experience against what we're looking for. In-person interview: successful candidates will be invited to our Leeds office to meet senior leaders and present on how you'd approach the role. We'll give plenty of notice and a full brief beforehand. Offer: if it's the right fit on both sides, we'll make an offer and send over your contract, start date (flexible) and everything you need to get set up. This is a fantastic opportunity to take real ownership of a growing marketing function, at a business that puts its people first. Equity, Diversity & Inclusion At Corecom Tech Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we use those differences to help our clients and candidates strive for a more diverse and inclusive world.
05/08/2026
Full time
Marketing Manager Leeds (Hybrid) up to 50,000 DOE A fantastic opportunity to join the UK's fastest-growing technology academy, helping to shape the future world of technology. Corecom Tech Academy is a multi-award-winning, inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. We recruit, train and develop amazing tech talent and place them into some of the UK's most recognised organisations. We're growing, and it's time our marketing grew with us. We're looking for a Marketing Manager to take ownership of our marketing function as player-coach, setting the strategic direction for our brand and line managing a Brand & Content Executive, staying hands-on in the detail alongside them. The Role This is a strategic leadership role with a hands-on edge and genuine line management responsibility. You'll set the direction and own the positioning, then line manage a Brand & Content Executive, directing their day-to-day delivery and owning their performance and development, while stepping in yourself where it's needed. You'll be instrumental in shifting our marketing to a confident B2B presence, developing the language, content and campaigns that resonate with the enterprise, financial services, defence and public sector organisations we work with. What You'll Be Doing Setting and owning marketing strategy, and contributing to our wider growth plan. Leading the Corecom Tech Academy brand, working closely with leadership and senior stakeholders. Line managing a Brand & Content Executive, including 1:1s, performance management and development, as well as day-to-day player-coach direction on content calendar, campaign priorities and creative direction. Building sales collateral and campaign strategy alongside our sales team. Owning website, SEO and performance strategy. Representing us at industry panels, events and partner sessions. Bringing a strong, consistent identity to a brand that's ready for its next chapter. What We're Looking For Proven marketing management experience, ideally with a B2B background. A genuine strategic thinker, able to hold your own at the leadership table on campaign strategy and growth planning. Proven line management experience, comfortable operating as a player-coach: able to direct and manage the performance of a direct report while staying hands-on yourself. Confidence representing a business in person at industry events. Strong stakeholder management skills, used to working closely with senior leadership. A background in professional services, corporate, or another fast-paced environment is a bonus. Bonus points for experience in tech, talent development, or marketing into enterprise, financial services, defence or public sector organisations. What We Offer 40,000 - 50,000, depending on experience, plus benefits. Hybrid working, based in Leeds, with flexibility on office days. A genuinely senior, high-ownership remit with a direct report to help deliver your vision. Direct access to and regular collaboration with our founders and leadership team. What Happens Next? Apply: submit your most recent CV, along with a couple of short screening questions. Telephone chat: an informal call with our recruitment team to talk through your background and answer any questions you have about the role. Video interview: a 30-minute Teams call to discuss the role in more depth and explore your marketing experience against what we're looking for. In-person interview: successful candidates will be invited to our Leeds office to meet senior leaders and present on how you'd approach the role. We'll give plenty of notice and a full brief beforehand. Offer: if it's the right fit on both sides, we'll make an offer and send over your contract, start date (flexible) and everything you need to get set up. This is a fantastic opportunity to take real ownership of a growing marketing function, at a business that puts its people first. Equity, Diversity & Inclusion At Corecom Tech Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we use those differences to help our clients and candidates strive for a more diverse and inclusive world.
Enterprise Partner Solutions Security Manager (German Speaking) Location: Remote | UK, Ireland or Spain Contract: September 2026 to June 2027 Language Requirement: Fluent German (native level not required) We're supporting one of the world's leading technology organisations as they continue to expand their enterprise security and AI partner ecosystem across Europe. This is an opportunity to work at the intersection of cybersecurity, cloud, AI and strategic partnerships, helping enterprise organisations accelerate their adoption of modern security, compliance and productivity solutions. What you'll be doing Build and execute growth strategies with strategic technology partners Develop trusted relationships with senior stakeholders and decision makers Drive adoption of cloud security, compliance, identity and AI solutions across enterprise customers Support partners in building scalable sales and delivery capabilities Create and execute joint go-to-market and co-sell plans Identify new opportunities for partner-led growth and customer transformation Facilitate workshops, planning sessions and executive-level engagements Enable secure AI adoption through governance, compliance and security best practices Collaborate with sales, technical and customer success teams to deliver business outcomes What you'll bring Fluent German language skills, both written and spoken Experience in partner management, business development, enterprise sales or solution specialist roles Strong understanding of cybersecurity, identity, compliance, cloud technologies or enterprise SaaS solutions Experience working with strategic partners, channel organisations or ecosystem-led sales models Ability to engage confidently with senior executives and C-level stakeholders Proven track record of driving commercial growth and influencing complex stakeholder groups Strong consultative and relationship management skills Ideal background You may currently be working as: Partner Development Manager Partner Solutions Manager Channel Manager Alliance Manager Security Sales Specialist Cloud Solutions Specialist Business Development Manager Strategic Partner Manager Why consider this opportunity? Work with one of the most recognised technology organisations globally Play a key role in the growth of security and AI solutions across the enterprise market Fully remote working Open to candidates based in the UK, Ireland or Spain Opportunity to influence senior stakeholders and strategic partners across Europe If you're a fluent German speaker with a background in technology partnerships, cybersecurity, cloud or enterprise sales, we'd love to hear from you. Job Title: Partner Solutions Sales - Security Location: London, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
05/08/2026
Contractor
Enterprise Partner Solutions Security Manager (German Speaking) Location: Remote | UK, Ireland or Spain Contract: September 2026 to June 2027 Language Requirement: Fluent German (native level not required) We're supporting one of the world's leading technology organisations as they continue to expand their enterprise security and AI partner ecosystem across Europe. This is an opportunity to work at the intersection of cybersecurity, cloud, AI and strategic partnerships, helping enterprise organisations accelerate their adoption of modern security, compliance and productivity solutions. What you'll be doing Build and execute growth strategies with strategic technology partners Develop trusted relationships with senior stakeholders and decision makers Drive adoption of cloud security, compliance, identity and AI solutions across enterprise customers Support partners in building scalable sales and delivery capabilities Create and execute joint go-to-market and co-sell plans Identify new opportunities for partner-led growth and customer transformation Facilitate workshops, planning sessions and executive-level engagements Enable secure AI adoption through governance, compliance and security best practices Collaborate with sales, technical and customer success teams to deliver business outcomes What you'll bring Fluent German language skills, both written and spoken Experience in partner management, business development, enterprise sales or solution specialist roles Strong understanding of cybersecurity, identity, compliance, cloud technologies or enterprise SaaS solutions Experience working with strategic partners, channel organisations or ecosystem-led sales models Ability to engage confidently with senior executives and C-level stakeholders Proven track record of driving commercial growth and influencing complex stakeholder groups Strong consultative and relationship management skills Ideal background You may currently be working as: Partner Development Manager Partner Solutions Manager Channel Manager Alliance Manager Security Sales Specialist Cloud Solutions Specialist Business Development Manager Strategic Partner Manager Why consider this opportunity? Work with one of the most recognised technology organisations globally Play a key role in the growth of security and AI solutions across the enterprise market Fully remote working Open to candidates based in the UK, Ireland or Spain Opportunity to influence senior stakeholders and strategic partners across Europe If you're a fluent German speaker with a background in technology partnerships, cybersecurity, cloud or enterprise sales, we'd love to hear from you. Job Title: Partner Solutions Sales - Security Location: London, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
HR Data Analyst At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters. Who are the department and what is the role? We are looking for a pro active HR Data Analyst to join our HR team to take ownership of the organisation's people data, HR systems and reporting ensuring they are accurate, well governed and effectively used to provide meaningful insight. The role will deliver accurate insight that enables better workforce decisions and supports the wider people strategy. This new role strengthens our capability to use people insight to plan, prioritise and measure impact. Working closely with stakeholders, it will also help drive continuous improvement in data quality, reporting and HR systems, contributing to a more consistent and data driven approach across the people function. What will you be doing? Own HR data governance ensuring accuracy, consistency and integrity across HR systems. Support the configuration, maintenance and continuous improvement of the HRIS, including employee/partner and manager self service functionality. Design, build and maintain Power BI dashboards to monitor workforce trends and outcomes, integrating HRIS data with other systems (e.g., recruitment, finance and engagement platforms). Deliver regular workforce reporting and analysis (e.g., headcount, attrition, diversity, absence), along with timely ad hoc reports as required. Partner with the HR Manager, Data Analytics and Insights and business stakeholders to define reporting and analytics needs and deliver appropriate solutions. Promote effective use of people data by supporting and upskilling HR colleagues in the use of dashboards and reporting tools. Identify, investigate and resolve data quality issues working with HR team and system owners to improve data capture and underlying processes. Ensure all employee data is handled in line with GDPR and internal data protection policies, maintaining strict confidentiality and appropriate access controls. Identify and support opportunities to automate HR reporting and data processes to improve efficiency and reduce manual effort. Explore and implement AI and automation solutions to enhance HR operations, reporting and analytics capability. Collaborate with Digital Services and other stakeholders to integrate automation and AI solutions into HR systems and processes. Stay up to date with emerging trends and best practice in HR analytics, AI, automation and HRIS development. What skills, qualities and experience do you need for this role? Degree or equivalent qualification in statistics, mathematics or computer science In depth experience and/or certification in Power BI Substantial, hands on experience of working with HRIS systems, HR reporting and people analytics Practical experience of designing and maintaining Power BI dashboards Strong analytical skills with the ability to interpret complex datasets and translate them into meaningful insights Experience identifying trends, patterns and data quality issues and supporting data driven decision making Strong communication skills, with the ability to explain technical or analytical concepts to non technical audiences Good understanding of GDPR and data protection requirements Proficient in Microsoft Office, particularly Excel Desirable: Experience using DAX, Power Query and data modelling techniques Experience extracting, transforming and combining data from multiple systems Experience supporting HR or workforce related projects Personal Attributes: Hands on and comfortable managing multiple priorities in a fast paced environment. Analytical, structured and solutions focused approach to problem solving. Collaborative team player who can also work independently and take ownership. Builds effective relationships across functions and levels of seniority. Highly organised with strong attention to detail and accuracy. Flexible, pragmatic and able to maintain discretion when handling sensitive data. What's in it for you? We offer an attractive benefits package designed to promote your overall wellbeing so you can perform to your full potential both in and out of work. Currently our core benefits package includes: For you Hybrid working Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family Life assurance Income protection Enhanced maternity, paternity, adoption and shared parental leave For your health 26 days annual leave (pro rated for part time working) plus bank holidays (flexible) Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others Volunteering opportunities For the environment Electric vehicle salary sacrifice scheme (qualifying period applies) We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
05/08/2026
Full time
HR Data Analyst At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters. Who are the department and what is the role? We are looking for a pro active HR Data Analyst to join our HR team to take ownership of the organisation's people data, HR systems and reporting ensuring they are accurate, well governed and effectively used to provide meaningful insight. The role will deliver accurate insight that enables better workforce decisions and supports the wider people strategy. This new role strengthens our capability to use people insight to plan, prioritise and measure impact. Working closely with stakeholders, it will also help drive continuous improvement in data quality, reporting and HR systems, contributing to a more consistent and data driven approach across the people function. What will you be doing? Own HR data governance ensuring accuracy, consistency and integrity across HR systems. Support the configuration, maintenance and continuous improvement of the HRIS, including employee/partner and manager self service functionality. Design, build and maintain Power BI dashboards to monitor workforce trends and outcomes, integrating HRIS data with other systems (e.g., recruitment, finance and engagement platforms). Deliver regular workforce reporting and analysis (e.g., headcount, attrition, diversity, absence), along with timely ad hoc reports as required. Partner with the HR Manager, Data Analytics and Insights and business stakeholders to define reporting and analytics needs and deliver appropriate solutions. Promote effective use of people data by supporting and upskilling HR colleagues in the use of dashboards and reporting tools. Identify, investigate and resolve data quality issues working with HR team and system owners to improve data capture and underlying processes. Ensure all employee data is handled in line with GDPR and internal data protection policies, maintaining strict confidentiality and appropriate access controls. Identify and support opportunities to automate HR reporting and data processes to improve efficiency and reduce manual effort. Explore and implement AI and automation solutions to enhance HR operations, reporting and analytics capability. Collaborate with Digital Services and other stakeholders to integrate automation and AI solutions into HR systems and processes. Stay up to date with emerging trends and best practice in HR analytics, AI, automation and HRIS development. What skills, qualities and experience do you need for this role? Degree or equivalent qualification in statistics, mathematics or computer science In depth experience and/or certification in Power BI Substantial, hands on experience of working with HRIS systems, HR reporting and people analytics Practical experience of designing and maintaining Power BI dashboards Strong analytical skills with the ability to interpret complex datasets and translate them into meaningful insights Experience identifying trends, patterns and data quality issues and supporting data driven decision making Strong communication skills, with the ability to explain technical or analytical concepts to non technical audiences Good understanding of GDPR and data protection requirements Proficient in Microsoft Office, particularly Excel Desirable: Experience using DAX, Power Query and data modelling techniques Experience extracting, transforming and combining data from multiple systems Experience supporting HR or workforce related projects Personal Attributes: Hands on and comfortable managing multiple priorities in a fast paced environment. Analytical, structured and solutions focused approach to problem solving. Collaborative team player who can also work independently and take ownership. Builds effective relationships across functions and levels of seniority. Highly organised with strong attention to detail and accuracy. Flexible, pragmatic and able to maintain discretion when handling sensitive data. What's in it for you? We offer an attractive benefits package designed to promote your overall wellbeing so you can perform to your full potential both in and out of work. Currently our core benefits package includes: For you Hybrid working Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family Life assurance Income protection Enhanced maternity, paternity, adoption and shared parental leave For your health 26 days annual leave (pro rated for part time working) plus bank holidays (flexible) Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others Volunteering opportunities For the environment Electric vehicle salary sacrifice scheme (qualifying period applies) We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.
05/08/2026
Full time
Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
05/08/2026
Full time
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Cyber Technical Delivery Manager Location: London (Hybrid - 4 Days per Week Onsite) Contract Length:12 Months Engagement:Inside IR35 Industry:Investment Banking / Financial Services Start Date:ASAP Overview We are supporting a leading investment banking client in London who is seeking an experienced Cyber Technical Delivery Manager to join a large-scale Cyber Security Transformation Programme. This role will be responsible for the successful delivery of complex cyber security initiatives across multiple technology domains, including Identity & Access Management (IAM), Security Operations, Cloud Security, Vulnerability Management, Data Protection, and Regulatory Compliance. The successful candidate will act as the bridge between technical engineering teams, cyber security stakeholders, business leaders, and third-party vendors, ensuring projects are delivered on time, within budget, and in line with regulatory and security requirements. Key Responsibilities Programme & Project Delivery Lead the end-to-end delivery of cyber security projects and workstreams. Develop and maintain project plans, milestones, RAID logs, budgets, and resource plans. Ensure delivery aligns with business objectives, security standards, and regulatory requirements. Manage dependencies across multiple technology and business teams. Drive project governance and reporting activities. Cyber Security Delivery Deliver initiatives across: Identity & Access Management (IAM) Privileged Access Management (PAM) Security Operations (SOC) SIEM Platforms Cloud Security Vulnerability Management Data Protection and DLP Security Monitoring and Threat Detection Secure File Transfer and Encryption Programmes Coordinate technical teams to ensure successful implementation of security controls and technologies. Stakeholder Management Engage with senior stakeholders across Cyber Security, Infrastructure, Cloud, Risk, Compliance, and Business Functions. Provide regular programme updates to senior management and governance forums. Manage relationships with third-party suppliers and technology vendors. Facilitate workshops, steering committees, and technical review sessions. Risk & Governance Identify, manage, and mitigate project risks and issues. Ensure compliance with internal security policies and regulatory frameworks. Support audit, risk, and compliance activities. Track and report programme KPIs and delivery metrics. Requirements Required Skills & Experience Cyber Security Experience Strong understanding of enterprise cyber security principles and controls. Experience delivering projects involving: IAM and Access Governance PAM Solutions SIEM and Security Monitoring Cloud Security Endpoint Security Vulnerability Management Data Protection Security Compliance Programmes Familiarity with security frameworks and standards such as: NIST ISO 27001 CIS Controls Cyber Essentials Regulatory requirements within Financial Services Technical Knowledge Good understanding of: Microsoft Azure AWS Active Directory / Entra ID Security Monitoring Platforms Identity Management Solutions Network and Infrastructure Security Ability to engage effectively with technical architects, engineers, and security specialists. Delivery Management Proven experience delivering complex technology or cyber programmes within large enterprise environments. Strong project and programme management experience. Experience managing multiple workstreams simultaneously. Excellent RAID management and governance skills. Strong budget and financial management experience. Essential Experience Previous experience working within Investment Banking, Banking, or Financial Services. Experience delivering cyber security transformation programmes. Experience operating within regulated environments. Strong stakeholder management skills with the ability to engage at Executive and C-Level. Experience managing third-party suppliers and system integrators. Desirable Skills Experience with: Microsoft Sentinel Splunk SailPoint CyberArk Okta CrowdStrike Microsoft Defender Suite Knowledge of DevSecOps practices. Exposure to cloud migration and security transformation programmes. Experience supporting regulatory remediation initiatives. Qualifications & Certifications One or more of the following would be advantageous: PRINCE2 Practitioner PMP Agile Practitioner / Scrum Certification CISSP CISM CISA CRISC Personal Attributes Strong leadership and organisational skills. Excellent communication and presentation abilities. Ability to influence stakeholders at all levels. Strong analytical and problem-solving mindset. Ability to operate effectively in fast-paced, complex environments. Self motivated with a strong focus on delivery and outcomes. Key Deliverables Successful delivery of cyber security projects and workstreams. Effective management of risks, issues, and dependencies. Timely implementation of security controls and technologies. Improved cyber security posture and compliance alignment. High quality governance reporting and stakeholder engagement.
05/08/2026
Full time
Cyber Technical Delivery Manager Location: London (Hybrid - 4 Days per Week Onsite) Contract Length:12 Months Engagement:Inside IR35 Industry:Investment Banking / Financial Services Start Date:ASAP Overview We are supporting a leading investment banking client in London who is seeking an experienced Cyber Technical Delivery Manager to join a large-scale Cyber Security Transformation Programme. This role will be responsible for the successful delivery of complex cyber security initiatives across multiple technology domains, including Identity & Access Management (IAM), Security Operations, Cloud Security, Vulnerability Management, Data Protection, and Regulatory Compliance. The successful candidate will act as the bridge between technical engineering teams, cyber security stakeholders, business leaders, and third-party vendors, ensuring projects are delivered on time, within budget, and in line with regulatory and security requirements. Key Responsibilities Programme & Project Delivery Lead the end-to-end delivery of cyber security projects and workstreams. Develop and maintain project plans, milestones, RAID logs, budgets, and resource plans. Ensure delivery aligns with business objectives, security standards, and regulatory requirements. Manage dependencies across multiple technology and business teams. Drive project governance and reporting activities. Cyber Security Delivery Deliver initiatives across: Identity & Access Management (IAM) Privileged Access Management (PAM) Security Operations (SOC) SIEM Platforms Cloud Security Vulnerability Management Data Protection and DLP Security Monitoring and Threat Detection Secure File Transfer and Encryption Programmes Coordinate technical teams to ensure successful implementation of security controls and technologies. Stakeholder Management Engage with senior stakeholders across Cyber Security, Infrastructure, Cloud, Risk, Compliance, and Business Functions. Provide regular programme updates to senior management and governance forums. Manage relationships with third-party suppliers and technology vendors. Facilitate workshops, steering committees, and technical review sessions. Risk & Governance Identify, manage, and mitigate project risks and issues. Ensure compliance with internal security policies and regulatory frameworks. Support audit, risk, and compliance activities. Track and report programme KPIs and delivery metrics. Requirements Required Skills & Experience Cyber Security Experience Strong understanding of enterprise cyber security principles and controls. Experience delivering projects involving: IAM and Access Governance PAM Solutions SIEM and Security Monitoring Cloud Security Endpoint Security Vulnerability Management Data Protection Security Compliance Programmes Familiarity with security frameworks and standards such as: NIST ISO 27001 CIS Controls Cyber Essentials Regulatory requirements within Financial Services Technical Knowledge Good understanding of: Microsoft Azure AWS Active Directory / Entra ID Security Monitoring Platforms Identity Management Solutions Network and Infrastructure Security Ability to engage effectively with technical architects, engineers, and security specialists. Delivery Management Proven experience delivering complex technology or cyber programmes within large enterprise environments. Strong project and programme management experience. Experience managing multiple workstreams simultaneously. Excellent RAID management and governance skills. Strong budget and financial management experience. Essential Experience Previous experience working within Investment Banking, Banking, or Financial Services. Experience delivering cyber security transformation programmes. Experience operating within regulated environments. Strong stakeholder management skills with the ability to engage at Executive and C-Level. Experience managing third-party suppliers and system integrators. Desirable Skills Experience with: Microsoft Sentinel Splunk SailPoint CyberArk Okta CrowdStrike Microsoft Defender Suite Knowledge of DevSecOps practices. Exposure to cloud migration and security transformation programmes. Experience supporting regulatory remediation initiatives. Qualifications & Certifications One or more of the following would be advantageous: PRINCE2 Practitioner PMP Agile Practitioner / Scrum Certification CISSP CISM CISA CRISC Personal Attributes Strong leadership and organisational skills. Excellent communication and presentation abilities. Ability to influence stakeholders at all levels. Strong analytical and problem-solving mindset. Ability to operate effectively in fast-paced, complex environments. Self motivated with a strong focus on delivery and outcomes. Key Deliverables Successful delivery of cyber security projects and workstreams. Effective management of risks, issues, and dependencies. Timely implementation of security controls and technologies. Improved cyber security posture and compliance alignment. High quality governance reporting and stakeholder engagement.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
IT Manager - Manchester Manchester (Hybrid 3 days office / 2 days home) Competitive Salary + Excellent Benefits Are you an experienced IT Manager with a strong background in IT operations, infrastructure and information security? Have you owned an ISO 27001 Information Security Management System (ISMS), led external audits and taken responsibility for maintaining certification? Do you have experience driving Cyber Essentials Plus certification and ensuring security best practices are embedded across the business? If so, we'd love to hear from you. Our client is looking for an experienced, hands-on IT Manager to lead their internal IT function while taking ownership of their information security and compliance framework. This is a true player-manager role where you'll combine technical expertise with leadership, managing a small IT team while remaining actively involved in the day-to-day running of the IT environment. The Role You'll oversee all aspects of internal IT operations, ensuring the business has a secure, reliable and well-managed technology environment. A key part of the role is taking ownership of the ISO 27001 Information Security Management System (ISMS), maintaining policies, controls and documentation, leading internal and external audits, and driving continuous improvement. You'll also own the annual Cyber Essentials Plus certification and work closely with senior stakeholders to ensure the organisation continues to meet the highest standards of information security. Key Responsibilities Lead the day-to-day IT operations across infrastructure, cloud services, networking and end-user technology Line manage and mentor a small internal IT team Own and maintain the ISO 27001 ISMS, including policies, controls, documentation and risk registers Lead external ISO surveillance and recertification audits Own the annual Cyber Essentials Plus certification process Manage Microsoft 365, Azure Identity, Intune, Defender and endpoint security Administer Cisco Meraki or similar networking technologies Manage IT suppliers, contracts and third-party relationships Deliver infrastructure and technology improvement projects Work closely with senior leadership to support the organisation's IT strategy About You We're looking for someone who has personally owned ISO 27001 and can demonstrate experience maintaining certification and leading audits. You'll ideally have experience in: Previous experience as an IT Manager or Senior Infrastructure Manager Ownership of an ISO 27001 Information Security Management System (essential) Leading ISO 27001 external audits and maintaining certification (essential) Ownership of Cyber Essentials Plus certification (essential) Microsoft 365 administration Azure Identity / Entra ID Microsoft Intune Microsoft Defender Endpoint Management Identity & Access Management Cisco Meraki or similar enterprise networking technologies Vendor and supplier management Experience managing and developing a small IT team Why Apply? This is an excellent opportunity to join a growing organisation where you'll have genuine ownership of the IT function and play a pivotal role in maintaining and enhancing the company's technology and information security landscape. If you're looking for a role where you can combine hands-on technical expertise with leadership and take full ownership of ISO 27001 and Cyber Essentials Plus, we'd love to hear from you. Apply today or contact Adria Solutions for a confidential discussion. IT Manager - Manchester
05/08/2026
Full time
IT Manager - Manchester Manchester (Hybrid 3 days office / 2 days home) Competitive Salary + Excellent Benefits Are you an experienced IT Manager with a strong background in IT operations, infrastructure and information security? Have you owned an ISO 27001 Information Security Management System (ISMS), led external audits and taken responsibility for maintaining certification? Do you have experience driving Cyber Essentials Plus certification and ensuring security best practices are embedded across the business? If so, we'd love to hear from you. Our client is looking for an experienced, hands-on IT Manager to lead their internal IT function while taking ownership of their information security and compliance framework. This is a true player-manager role where you'll combine technical expertise with leadership, managing a small IT team while remaining actively involved in the day-to-day running of the IT environment. The Role You'll oversee all aspects of internal IT operations, ensuring the business has a secure, reliable and well-managed technology environment. A key part of the role is taking ownership of the ISO 27001 Information Security Management System (ISMS), maintaining policies, controls and documentation, leading internal and external audits, and driving continuous improvement. You'll also own the annual Cyber Essentials Plus certification and work closely with senior stakeholders to ensure the organisation continues to meet the highest standards of information security. Key Responsibilities Lead the day-to-day IT operations across infrastructure, cloud services, networking and end-user technology Line manage and mentor a small internal IT team Own and maintain the ISO 27001 ISMS, including policies, controls, documentation and risk registers Lead external ISO surveillance and recertification audits Own the annual Cyber Essentials Plus certification process Manage Microsoft 365, Azure Identity, Intune, Defender and endpoint security Administer Cisco Meraki or similar networking technologies Manage IT suppliers, contracts and third-party relationships Deliver infrastructure and technology improvement projects Work closely with senior leadership to support the organisation's IT strategy About You We're looking for someone who has personally owned ISO 27001 and can demonstrate experience maintaining certification and leading audits. You'll ideally have experience in: Previous experience as an IT Manager or Senior Infrastructure Manager Ownership of an ISO 27001 Information Security Management System (essential) Leading ISO 27001 external audits and maintaining certification (essential) Ownership of Cyber Essentials Plus certification (essential) Microsoft 365 administration Azure Identity / Entra ID Microsoft Intune Microsoft Defender Endpoint Management Identity & Access Management Cisco Meraki or similar enterprise networking technologies Vendor and supplier management Experience managing and developing a small IT team Why Apply? This is an excellent opportunity to join a growing organisation where you'll have genuine ownership of the IT function and play a pivotal role in maintaining and enhancing the company's technology and information security landscape. If you're looking for a role where you can combine hands-on technical expertise with leadership and take full ownership of ISO 27001 and Cyber Essentials Plus, we'd love to hear from you. Apply today or contact Adria Solutions for a confidential discussion. IT Manager - Manchester
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Your new company My clients are looking for a PMO Lead who has working knowledge of ITIL / ServiceNow / IDAM. This is a 3-6-month contract and is inside scope of IR35. Candidates with a background in Real Estate Services would be desirable. Your new role Key Responsibilities PMO Leadership: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes. Portfolio Oversight: Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow Governance: Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes. IDAM Oversight: Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery. Stakeholder Management: Collaborate with Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders. Reporting & Insights: Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates. Process Improvement: Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets. Change Management: Support organisational change, communications, service adoption, and business readiness activities associated with Real Estate and technology change programmes. Skills & Experience Proven experience leading PMO functions within Real Estate, Workplace, Facilities Management, Property, or Corporate Transformation environments. Experience delivering programmes involving IT Service Management (ITSM), ServiceNow, Workplace Technology, or enterprise transformation initiatives. Strong understanding of ITIL principles, including service transition, change management, and operational governance. Experience supporting Identity & Access Management (IDAM) initiatives, including access governance, user life cycle management, and compliance requirements. Strong portfolio governance, risk management, financial tracking, and reporting experience. Proficiency in ServiceNow, MS Project, Power BI, Excel, and other PMO reporting tools. Excellent stakeholder management skills, with experience engaging senior business, technology, Real Estate, and Facilities stakeholders. Experience working within large, complex, matrix organisations. Qualifications Degree in Business Management, Real Estate, Project Management, Property, Information Technology, or a related discipline. PRINCE2, PMI, or APM certification preferred. ITIL Foundation certification preferred. ServiceNow certification or experience working within a ServiceNow environment are desirable. Knowledge of Real Estate portfolio management, workplace transformation, facilities management, and corporate property operations would be advantageous. This version positions the role as a Real Estate PMO Lead/Manager with responsibility for ServiceNow, ITIL-aligned service management, and IDAM governance rather than a construction-focused PMO. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
05/08/2026
Contractor
Your new company My clients are looking for a PMO Lead who has working knowledge of ITIL / ServiceNow / IDAM. This is a 3-6-month contract and is inside scope of IR35. Candidates with a background in Real Estate Services would be desirable. Your new role Key Responsibilities PMO Leadership: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes. Portfolio Oversight: Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow Governance: Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes. IDAM Oversight: Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery. Stakeholder Management: Collaborate with Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders. Reporting & Insights: Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates. Process Improvement: Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets. Change Management: Support organisational change, communications, service adoption, and business readiness activities associated with Real Estate and technology change programmes. Skills & Experience Proven experience leading PMO functions within Real Estate, Workplace, Facilities Management, Property, or Corporate Transformation environments. Experience delivering programmes involving IT Service Management (ITSM), ServiceNow, Workplace Technology, or enterprise transformation initiatives. Strong understanding of ITIL principles, including service transition, change management, and operational governance. Experience supporting Identity & Access Management (IDAM) initiatives, including access governance, user life cycle management, and compliance requirements. Strong portfolio governance, risk management, financial tracking, and reporting experience. Proficiency in ServiceNow, MS Project, Power BI, Excel, and other PMO reporting tools. Excellent stakeholder management skills, with experience engaging senior business, technology, Real Estate, and Facilities stakeholders. Experience working within large, complex, matrix organisations. Qualifications Degree in Business Management, Real Estate, Project Management, Property, Information Technology, or a related discipline. PRINCE2, PMI, or APM certification preferred. ITIL Foundation certification preferred. ServiceNow certification or experience working within a ServiceNow environment are desirable. Knowledge of Real Estate portfolio management, workplace transformation, facilities management, and corporate property operations would be advantageous. This version positions the role as a Real Estate PMO Lead/Manager with responsibility for ServiceNow, ITIL-aligned service management, and IDAM governance rather than a construction-focused PMO. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
05/08/2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
