25 jobs found

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK s financial and office administration, including maintenance of the organisation s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations. About Medair UK Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International. Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries. About you You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems Key Activities Donation Processing Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce). Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received. Maintain up-to-date records of donors, staff and other contacts in the Medair UK database. Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid. Financial Administration Inputting of all financial data (income and expenditure) into Quick Books. Preparing and following up suppliers invoices for payment. Processing expenses claims. Managing the banking of income and supporter cheques. Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books. Facilities & Office Management Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails. Answer basic enquiries about Medair's work and distributing information to supporters and others as required. Manage and order office supplies, stationery and equipment. Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures. Information Technology Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers i.e. setting up email addresses, and relevant permissions. Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave. Assisting with continuous improvements in Medair UK s use of IT. Engagement Support Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce Supporting the production and automation of email newsletter and appeals via Campaign Monitor Setting up new Salesforce campaigns with tailored reports and dashboards to track donations. Producing digital surveys and web-forms as required. Providing support to Medair s virtual events, including the technical administration of Zoom and pre and post event attendee administration. HR Administration Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed. Supporting the Head of Operations with team training and organisational learning and development opportunities. Qualifications - DESIRABLE Vocational qualification in business or financial management / administration desirable Languages Excellent English (spoken and written). Experience / Competencies ESSENTIAL Experience of office administration / financial administration Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor Experience of finance packages Able to work to tight deadlines Capable planner with attention to detail for data quality, accuracy and consistency Clear spoken and written communicator Strong team player Ability to handle a wide and varied workload and work on own initiative Inspired by and in full agreement with Medair s Christian values and ethos Willing to contribute to the spiritual life of the team including prayer meetings Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis Experience / Competencies DESIRABLE Experience and proficiency in the use of Salesforce and Quickbooks Knowledge or experience in the HR, IT or Office Management disciplines Experience in charity sector Experience in relief / development work Understanding of Humanitarian Issues Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent Salary: £28,900 (pro rated to agreed part-time hours) Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April. Workplace : Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office. Only those eligible to work in the UK can apply. NOTE : In order to maintain the organisation s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details

Senior Manager, Business Development & Marketing (6-Month FTC) Location: Global / Multi-jurisdictional Reports to: Chief Business Development & Marketing Officer A leading international professional services firm is seeking an experienced Senior Business Development & Marketing Manager for a 6-month fixed-term contract. The role supports its global corporate services, funds and fiduciary business, driving a proactive BD strategy and strengthening internal processes across key markets in Europe, the US and Asia. This senior position partners closely with directors and senior stakeholders to target new business opportunities, enhance BD best practice, manage a high-performing team, and deliver data-driven client development activity. Key Responsibilities Lead development and execution of BD plans across service lines. Use data and research to identify and prioritise new client and intermediary opportunities. Drive both internal cross-selling and external new business acquisition. Work with BD data, research and client development teams to target key markets. Utilise CRM systems (InterAction or similar) to optimise BD processes and insights. Strengthen BD reporting, dashboards and firm-wide behaviours. Run planning and review meetings with service line teams; monitor budgets and activity. Translate service line BD plans into clear individual BD actions and targets. Support development of marketing collateral. Lead and advise on major pitches, proposals and high-value opportunities. Coordinate BD trips, suggest targets, improve meeting effectiveness and manage itineraries. Identify conference opportunities, secure speaking roles and research attendee targets. Plan and deliver BD events aligned to targeting goals. Support BD training initiatives to encourage cross-selling and service understanding. Manage BD budgets and ensure timely reporting of progress and spend. Skills, Knowledge & Expertise Degree desirable. Proven success designing and delivering effective BD strategies. Strong stakeholder management at all seniority levels. Excellent communication, analytical and relationship-building skills. Confident client-facing presence with strong networking ability. Experienced people manager with a proactive, solutions-focused mindset. CRM experience (preferably InterAction). Culture & Inclusion The firm is committed to an inclusive, diverse and supportive environment. Applications are welcomed from all backgrounds, and reasonable adjustments are available throughout the recruitment process. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Information Governance Officer Bradford - Onsite 2/3 days a week 3 month contract Inside of IR35 £22per hour We are seeking a motivated and detail-focused Information Governance Officer to join our Corporate Information Governance Team. You'll play an essential role in ensuring the Council meets its statutory obligations under Data Protection legislation, the Freedom of Information Act, Environmental Information Regulations, and GDPR. A key part of your role will be managing FOI (Freedom of Information) requests, EIR requests, and SARs (Subject Access Requests) from members of the public, external organisations, and internal colleagues. You'll provide expert advice, interpret complex legislation, and help embed best practice across the Council. FOI, EIR & SAR Responsibilities Coordinating and responding to Freedom of Information requests (FOIs) within statutory deadlines. Managing Subject Access Requests (SARs) and other Data Subject Rights requests under GDPR. Reviewing and applying relevant exemptions and extensions where appropriate. Assigning information requests to the correct services and leading cross-departmental responses. Ensuring accurate recording, tracking, and reporting of all FOIs and SARs. Broader Information Governance Duties Supporting investigations into data security incidents and conducting risk assessments. Providing IG advice to staff, Senior Management, Elected Members, and external stakeholders. Assisting with Data Protection Impact Assessments and data-sharing agreements. Maintaining IG databases, asset registers, and records management documentation. Liaising with the Information Commissioner's Office (ICO) and monitoring any recommendations. Helping to deliver IG training and contributing to staff inductions. Assisting in the review and development of IG policies, procedures, and guidance. About You You'll thrive in a role that requires accuracy, organisation, and excellent communication. You will bring: Essential Skills Strong organisational skills and the ability to work to strict deadlines. Excellent attention to detail and high levels of accuracy. Ability to handle confidential and sensitive information appropriately. Experience analysing, interpreting, and presenting complex information. Strong written communication skills, with the ability to produce clear, concise documentation. Confident IT skills across a broad range of applications. Ability to deliver information verbally to a range of audiences. Managing FOI (Freedom of Information) requests, EIR requests, and SARs (Subject Access Requests) Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

WeDoData are working with an education provider comprising of 2 colleges, who are looking for an experience Senior MIS Officer to join them. The Group is committed to delivering high-quality education and training that supports students, apprentices and employers. They are now seeking a Senior MIS Data Officer to join the Management Information Systems (MIS) team. This role is responsible for ensuring the accuracy, integrity and compliance of learner data across the College Group, supporting the timely submission of ILR returns and maintaining high standards of data quality for funding and regulatory requirements. You will work closely with the MIS Data Manager, curriculum teams and senior leadership. As a senior officer you will also have line management responsibilities for 3 MIS officers. Key Responsibilities include: Ensure the accuracy of learner data and support the timely submission of ILR data returns. Managing MIS officers - leading and conducting 1 to 1's Oversee the college timetabling process Utilise government data quality tools and funding reports to monitor ILR data and address issues. Ensure data integrity to support funding audits, quality inspections and internal reporting. Provide monitoring reports, guidance and training to curriculum managers and staff to support data quality and delivery. Assist with the management of student record systems, data validation processes, transfers, withdrawals and data cleansing activities. Preparation for funding audits, monitoring activities and compliance checks. Key Requirements Advanced IT skills and strong data management capability. Experience using a further education MIS system such EBS or ProSolution A strong understanding of UK Further Education funding and ILR data returns. Experience working with data returns for post-16 funded learners. Excellent communication and interpersonal skills, with the ability to work effectively across departments. Experience working within the post-16 education sector. Package & Benefits A salary of £37k - £40k Ongoing professional development and training opportunities Supportive and collaborative working environment Opportunity for one day remote working per week following successful completion of probation This is a full-time position , 8.45am 5pm Monday to Friday Flexibility may be required during key periods such as enrolment, audits and data return deadlines. For more information and to discuss this opportunity further please get in touch with Dan Harvey at WeDoData and apply now. WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance Keeping Children Safe in Education , this may also include an online search as part of our due diligence on shortlisted applicants.

I'm currently recruiting for a highly successful and well respected client in the Civils and Water industry. They are seeking a proven Business Development Manager , one whom has a depth of experience in dealing with bids & tenders. Reporting to the Commercial Director / Head of Business Development, the Business Development Manager is a technical and strategic role responsible for leading the end-to-end tender process within the water and infrastructure sectors. This role ensures all submissions are competitive, technically credible, and compliant with utility industry standards, directly supporting the Commercial Director in securing high-value contracts. On offer is a highly competitive salary and an excellent (performance related) bonus structure. Key Responsibilities: • Bid Management: Lead the end-to-end bid process, including PQQ, RFP, and tender submissions, ensuring all deadlines are strictly met. • Content Creation: Write original, persuasive, and technically accurate bid content that leverages deep water sector knowledge. • Stakeholder Liaison: Coordinate with technical teams and the Commercial Director to gather pricing, case studies, and operational data. • Regulatory Compliance: Ensure all bid submissions strictly adhere to water industry regulations, HMRC requirements where relevant, and environmental standards. • Knowledge Management: Maintain and update a comprehensive "knowledge bank" of company certifications and technical responses. • Social Media (High-Value, new and current) On going work updates, Regulatory industry updates, Industry innovations, behind the scenes bid wins and project milestones. Business Development Manager Benchmarking Factors: 1 - Education: High experience in Business, or technical bid writing. APMP (Association of Proposal Management Professionals) qualification is preferred. 2 - Proven Ability: Minimum of five years' Business Development Manager experience in bid writing within the utility or infrastructure sectors is required. Must demonstrate exceptional command of written English and proficiency in bid management software. 3 - Managerial Responsibility: No direct reports, but acts as a specialist by coordinating inputs from various departments for tender submissions. 4 - Accountability: Directly impacts the company's ability to win large-scale water sector contracts and frameworks. Authority is restricted to the preparation of data; final sign-off rests with the Commercial Director. 5 - Independence of Action: Executes the daily bid process independently while adhering to strict external tender deadlines. Must exercise judgment to escalate technical or commercial anomalies. 6 - Complexity: Requires high analytical skill to interpret complex technical specifications and coordinate multi-faceted responses. Must maintain a depth of knowledge in water industry procurement cycles. 7 - Relationships: Frequent internal contact with technical leads and senior management. Occasional external contact with procurement officers and utility framework managers. 8 - Direction: Work is generated by tender deadlines and assignments from the Commercial Director. Performance is reviewed on the quality and success rate of submissions. 9 - Pressure of Work: High requirement for sustained focus and accuracy under the pressure of strict, high-volume tender deadlines. 10 - Working Environment: Primarily office-based with a hybrid model available.

Business Change Analyst £48,226 - £51,356 per annum Fixed Term 18 months Are you an experienced Business Analyst who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Analyst you will play a critical role in defining and enabling business change. Acting as the conduit between our IT teams and the business, you will understand the functional business needs and how these relate to the business' overall objectives. You will create the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new digital processes into the business as usual environment. You will outline the key business engagement messages that need to be communicated throughout the project. You will monitor and report progress on business readiness targets, business engagement activity, training design and deployment activities. About You Our ideal candidate will ideally have experience as a business analyst in a project or programme environment with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Briden via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025 Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. This role is fixed term for 18 months (with possibility for extension) Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Analyst - Job Profile Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Business Change Analyst £48,226 - £51,356 per annum Fixed Term 18 months Are you an experienced Business Analyst who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Analyst you will play a critical role in defining and enabling business change. Acting as the conduit between our IT teams and the business, you will understand the functional business needs and how these relate to the business' overall objectives. You will create the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new digital processes into the business as usual environment. You will outline the key business engagement messages that need to be communicated throughout the project. You will monitor and report progress on business readiness targets, business engagement activity, training design and deployment activities. About You Our ideal candidate will ideally have experience as a business analyst in a project or programme environment with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Briden via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025 Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. This role is fixed term for 18 months (with possibility for extension) Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Analyst - Job Profile Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details

Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Bergère. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service: Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. Ensure that core information systems and services are delivered reliably and to expected standards. Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security: Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People: Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement: Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation: Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance: Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer. The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: Expertise in and successful experience of systems with knowledge of technologies. A track record in financial and project management within IT. Demonstrable experience in strategic planning. Expertise in the analysis and development of IT processes and change management. Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. Recent experience in securing contracts within a Procurement process. Proven experience in leading and managing a team. Recent experience of implementing a Cyber Security strategy. Previous experience in managing effective relationships at a senior level and with external stakeholders. Ability to delegate tasks whilst maintaining high quality. High level of analytical skills. Highly developed and demonstrable communication and presentation skills. Ability to work under pressure and meet strict deadlines. Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. . click apply for full job details

Clinical Systems Engineer We are looking for a clinician with a strong interest in systems design to train as a Clinical Systems Engineer, to drive forward our desire to bring the benefits of Systems Engineering to the healthcare community. This is a strong opportunity for a clinician with NHS experience to access fully funded Masters-level training, alongside developing skills and a career in Systems Engineering. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the system and software development life cycles. The Role: Synoptix has a huge variety of projects and clients, ranging from: - Designing requirements and architecture across a large, complex naval programme, managing the complexity inherent in programmes. - Developing training and development packages for the NHS around applied systems thinking. - Providing cybersecurity threat modelling and secure-by-design expertise to a large cancer care AI startup. Day to day tasking can include: - Support and work on a number of our projects helping to deliver solutions to our customers. - Coordinate and collaborate with stakeholders to understand their needs and challenges. - Support the development of healthcare domain fluency for other colleagues across the company, including development of internal CPD activities for technical staff. - Support business development activities in the healthcare domain by providing domain-specific expertise. Initially, as Synoptix s healthcare presence is still developing, you would work across Synoptix s wider portfolio, gaining experience as you complete your studies. You may also get involved in Research and Development, including through our academic partnerships. Current research avenues include: - Novel approaches to clinical skills training using behavioural insights generation - Operational-level digital twins of NHS hospital environments. - Safety and behavioural detection at level crossings. - AI for safety of autonomous systems. - AI anomaly detection in operational technology. Synoptix also recognizes the value of the successful candidate maintaining clinical proficiency Key Skills Required: A nationally registered clinician (GMC, NMC, HCPC) with UK NHS experience. All professions will be considered and are welcome to apply. Experience of quality improvement or audit. Strong technical and problem-solving skills. Excellent interpersonal and communication skills, both in-person and digitally. Ability to work collaboratively with diverse teams of multi-disciplinary professionals. Ability to communicate highly technical or complex topics to non-technical or lay audiences. Interest in clinical systems design including digital, organizational and human systems. Enthusiasm to learn and develop into a new discipline. We are interested in any of the following skills, but they are not essential for you to apply: Experience or knowledge of clinical systems governance, healthcare information governance, or digital clinical safety standards. Skills in managing projects, including planning, execution, and monitoring. Interest and/or experience in research and development, particularly around AI or cybersecurity. Training and Development: Synoptix wishes to identify clinical talent who wish to develop engineering skills, forming a rare skillset of a Clinical Systems Engineer. To support and develop the successful candidate, Synoptix will: Fund completion of a Master s degree in Systems Engineering, delivered with one of our world-leading university partners. Synoptix will provide on-the-job time (equivalent to 1 day a week) to complete this programme. Support the candidate through our in-house education and development pipeline, led by expert systems engineers with decades of experience. Provide the candidate with a dedicated mentor, alongside their line manager, who will support them as they transition from clinical practice to engineering. Future development opportunities for this role include training and development to support competence as a Clinical Safety Officer. Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.

Starting salary initially up to £42,500 per annum Based at Kings Court Council Offices, King’s Lynn Permanent – Full Time If you have a keen interest in Cyber Security and would like to develop your skills and knowledge further in this area, we have rare opportunity for you to join our technical services team as the ICT Security/Cybersecurity Officer protecting the Council and its data from the cyber security threats. Using your vast knowledge and experience, you will ensure both the on premise and cloud-based ICT networks are secure, employing new technologies to mitigate ongoing risks. You will also be the technical lead on Public Services Network compliance and Payment Card Industry (PCI) data security standard legislation. You will develop and maintain the Council’s disaster recovery strategy, multi-platform server administration tasks, Internet/Network security procedures to always ensure the integrity of systems and data. You will also maintain and support the BCKLWN remote working environment. You will have comprehensive working knowledge in ICT including of Windows based operating systems; modern PC architecture; maintaining IT Security and Networks, Data, and Internet Security. You will have excellent diagnostics skills, with the ability to process data with the highest levels of accuracy, handling confidential data sensitively. You will be able to communicate clearly and concisely, with excellent customer services skills to liaise with all levels across the Council. If this sounds like the opportunity you are looking for, we would love to hear from you! In return we can offer you performance related pay, a generous annual leave entitlement which includes an office closure between Christmas and New Year, flexible/hybrid working opportunities and membership of the local government pension scheme. Please note, this appointment is subject to Baseline Personnel Security Standard, which is minimum standard security checks, this includes a verification of 3 years history, and a satisfactory basic Disclosure and Barring Service Certificate Closing date: 12 September 2024.

Role Summary Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7. This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.  This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation.  With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.   Some of the things you’ll be doing   Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums. Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology. System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans. Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment. Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy. Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements. Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance. Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption. Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations. Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach. Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team. Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits. Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance. Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements. Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.   What we’ll need from you:   Essential: Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential). Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities. Excellent up-to-date technical knowledge of ICT and the technology landscape. Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape. Significant experience of leading and managing high performing teams (via direct or matrix management). Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs. Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions. Proven experience of proactively managing business continuity and cyber security arrangements. Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors. Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience. Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development. Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way. Adaptable, inclusive, and values-based leadership and people management skills. Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues. Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery. Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.   Desirable: Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies. Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times. Experience of working for an emergency service or local authority. Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO. Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context. Proven ICT risk management experience.  High level of political awareness and acuity to interact with senior stakeholders and elected Members. Foundation or Practitioner level qualification in programme or project management.   What you can expect in return  27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service Local Government Pension - Defined Benefit Scheme Flexible and hybrid working Electric Vehicle Salary Sacrifice Scheme Cycle to Work scheme Welfare and Wellbeing services Staff Engagement Groups Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments Access to Blue Light card with offers online and high street discounts Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead  Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.   Further Information   If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.   How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job .  Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.  Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.   Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.

ABOUT THE ROLE Are you passionate about protecting Cyber Security? Do you want to make a real difference in the fight against cybercrime in local government? Are you passionate about making a difference in your community? If so, we want you to join our team! We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals. Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing. You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)   ABOUT YOU The successful candidate will have Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority. OUR BENEFITS Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants Flexible working: available upon request, subject to operational requirements Part-time and job share opportunities  - all our full time vacancies are open to job share unless otherwise stated A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave 25 days holiday rising to 31 days (depending on Local Government service) An extensive range of learning and development opportunities Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues Discounted health and fitness membership Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union   HOW TO APPLY All applications must be made on online - please visit   https://bit.ly/45Yo0Ke   For an informal discussion about this role please contact Name Matt Canterford Job Title Assistant Director and Chief Technology Officer Phone Number 07706 349657 Email matt.canterford@stevenage.gov.uk Closing date for receipt of applications : 26 June 2023 Interviews will be held the week commencing:   3 July 2023   Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date   Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by  Hertfordshire Safeguarding Adults Board   Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities          

Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of a CIS SUPPORT OFFICER, details as follows Job Purpose To provide First Line telephone support on the ICT Service Desk. Providing, where possible, Incident and Request First Time Fixes or assigning to other teams. Working with Windows 10, M365, Citrix, McAfee EPO, SCCM, Active Directory and other systems. Responsibilities Provide ad hoc and scheduled technical advice and guidance to all Organisation Officers, Schools based staff and external clients either on site or through the use of remote tools in the use of systems and applications to ensure appropriate skills and expertise are available to enable clients to make effective use of ICT. Undertake and monitor complex project work, tasks, training and requests for assistance, upgrades and installs, either with others or on own initiative to ensure that installations, support and training are delivered in a timely manner to corporate Organisation standards and to the satisfaction of all parties involved. Plan, prepare and deliver training sessions, meetings, workshops, reviews and presentations for a wide variety of technical and non-technical audiences including Schools based staff, in order to provide all clients with the skills and understanding needed to carry out their IT related tasks effectively and efficiently. Ensure that all problems and solutions are documented (utilising standard software and procedures) to enable the provision and upkeep of a corporate knowledge base which is available for the speedy resolution of subsequent faults. Ensure that all stages of tasks are documented and that all clients and management are informed of the current status of unresolved problems all times to enable escalation procedures to be applied when appropriate and tasks resolved in the fastest time possible. Use automated and remote technology solutions for delivery, support and training to ensure that a more effective use of time is achieved by shortening the installation and support time of desktop management and minimising site visits. Undertake additions and modifications to systems that provide access security control to ensure that unauthorized access to systems is prevented. Essential Requirements Degree level qualification, or equivalent, in a relevant field. Commitment to continued professional development. Practical work experience supporting the delivery of ICT products and services. Some supervisory experience - work allocation and monitoring. Development and administration of remedy software. Understanding of data protection, freedom of information and confidentiality requirements. Specialist knowledge of the underlying technologies and tools used to support and deliver ICT, as well as a range of hardware and software in use across, and under development, preferably across the public sector (see advert text for details). Awareness of PRINCE 2 & ITIL methodology. Understanding of license agreements. Understanding of number of different software languages. Knowledge of programming languages (e.g. SQL, Java etc.). Knowledge of system lifecycles, methods and techniques for structured reviews. The post is currently home-based and equipment will be provided. If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.

Job Title: Assistant Technician - Schools Traded Service Location: Walsall Salary: £18,933 to 19,698 per annum (pro rata to hours worked - term time only) Job Type: Full-time, Contract - 12 Months Term Time Hours: 37 per week covering shift patterns between 08:30 am and 17:00 pm Closing Date: 10th October, 2021 The Role An excellent role for someone starting their IT Career. For the right candidate with the drive to learn, we offer plenty of opportunities to immerse themselves and experience varied, modern technologies in Networks, IT Security, Virtual Servers and more, supporting numerous Cloud and Premises based clients. Every day will have different challenges. We need an additional team member to help deliver our desktop, server, cloud and network support services to schools across the Walsall region. About you: Do you have excellent customer service, problem solving and personal communication skills? Can you ask the right questions to resolve end user ICT problems quickly and successfully? Take this opportunity to join our busy and committed Team, learning in the field and supported by an experienced group of engineers. The ICT Traded Service Team are part of the Customer Services team providing IT support to Schools throughout the borough which requires them to visit school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot. The ICT Traded Service Team take front line calls during peak periods but also they are responsible for more complex and time consuming incidents. The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers. The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people. Applicants must hold a Full UK Driving licence. Please click on the APPLY button to complete your application at the Company's careers page. Candidates with the relevant experience or job titles of; ICT, Web Development Officer, ICT Web Technician, Junior IT, Customer Service, Database may also be considered for this role.

Senior Networks Officer Salary: £35,934 - £39,782 based upon experience, with an additional payment for working an On-Call rota Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date: 24/04/20   ***To make a full application, please apply via our recruitment website Greater.jobs***   Due to the current situation with COVID-19 and in line with Government advice, interviews will most likely be conducted via Microsoft Teams or an equivalent digital solution. Further details will be provided.   Your role: Greater Manchester Combined Authority (GMCA) are looking for an experienced Senior Networks Officer to join the Digital Services team. The successful candidate will have good knowledge of networking, including the design, implementation, support and documentation of data and voice network services. You will be heavily involved in the day to day ‘business as usual’ work relating to the authority’s networks, including tasks such as: Working with other technical teams to allow secure connectivity between internal and external networks via the organisation’s firewalls. Configuring and documenting the organisation’s DMZ. Configuring and documenting the organisation’s SSL VPN. Configuring and documenting the organisation’s voice network and ensuring that it’s fit for purpose. Troubleshooting all network performance and connectivity issues. Supporting, maintaining and troubleshooting the networks and core mobilising equipment used by Greater Manchester Fire and Rescue Service across all of its 41 fire stations. Supporting third party suppliers working on behalf of North West Fire Control Ltd and making the appropriate network changes. Monitoring and maintaining the network hardware ensuring that devices remain within vendor support and that their operating systems are appropriately patched and updated. Liaising with third parties to ensure the organisation’s managed networks are appropriately supported and maintained. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. The job attracts a salary range of £35934 - £39,782 based upon experience. There is also an On-Call rota that you would be expected to participate in for which there is an additional payment of around £4,000 per year. The organisation offers flexible working hours, more details of this can be provided.   About you: You will have: Been educated to degree level or have equivalent experience. Proven experience working within a similar role. Ideally Cisco certifications. The ability to support the 3rd line technical support team and act as the ‘last line’ of internal network support for the organisation, working with technology vendors and 3rd party support teams where required A good understanding of cloud technology and web facing infrastructure. Proven experience leading on project work relating to all aspects of networking. An in-depth and current understanding of IT security in particular relating to data and voice networks An understanding of IG and ICT security standards The ability to produce or improve documentation to a high standard to support newly implemented solutions The ability to work within a busy multidiscipline team and adapt to the challenge you are presented with About us: The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT architecture. We: Lead the Digital, Data and Technology function and strategy for GMCA Set and enforce standards for digital services including considerations of data security Help the business to choose the right solution and technology, keeping the context of partnership in mind Provide guidance and advice for consistent, coherent, high quality digital services Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.