161 jobs found

IT Support Engineer Derby Permanent to £30,000 (DOE) IT Support Engineer needed for a permanent role in Derby. Providing day-to-day IT support to clients across the midlands. A chance to join an established IT Services business with a proven track record spanning 20+ years. Start ASAP in Dec 2025/Jan 2026. Benefits include - Salary to £30k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence is essential.

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.

Company Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner HPE: Platinum Partner - FY23 UK&I Solution Provider of the Year Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program - one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description Senior AI/Data Engineering Consultant We are looking for people that will guide us in our growth, innovate and mentor. We need you to help us break and create the rules to continue to be a place admired for our people, culture and innovation - and to help us in being a place that everyone wants to work, and no one wants to leave! The role will vary depending on the project but will primarily focus on the delivery of enterprise-level solutions in the Artificial Intelligence, Data Science/Machine Learning and Data Engineering arena.? This is a client-facing position, so the ideal candidate must be comfortable speaking with clients and some occasional?travel. Our offices are in Farnham and London. The role can be based at either location. Induction, training and company meets are done at both offices. When we can, we generally get together at either of the offices either a Wednesday or?a Friday. RESPONSIBILITIES Working on projects that utilise the Microsoft Azure technology stack across domains such as AI, Data Engineering, Data Science & Machine Learning. Satisfying the expectations and requirements of customers, both internal and external Supporting others in their development Contributing to the internal?and external community Industry experience in delivering Microsoft Azure solutions, with a good grounding in all associated areas Proven written and spoken English Strategic and operational decision-making skills Outstanding interpersonal skills Ability and attitude towards investigating and sharing new technologies Ability to guide, direct or influence people Ability to identify opportunities, issues and risks Willingness to learn based on feedback Able to help others develop Ideally degree educated - computer science, data analysis, AI & Machine Learning etc Microsoft certified (nice to have) TECHNICAL SKILLS Peoples skills vary and that's great because the role varies. You should be comfortable with at least 3 of the core technologies below and have an interest in at least 4 others within the core/supporting/principles. Current Microsoft/Databricks certifications are useful but not mandatory - we'll help you get those! Core: Data Manipulation (SQL, Pandas, Pyspark) Azure AI (Azure AI Foundry, AI Search, Document Intelligence, AI Services) Data Science & Machine Learning (Databricks, Python, SKLearn, XGBoost, MLFlow, EDA) Familiarity with LLMs (OpenAI, Prompt Engineering, LangChain) Relevant Azure Data & Computation services (ADLS, ADF, Databricks, SQL Databases) Supporting: Azure ML Services React/CSS/JavaScript Azure infrastructure R, Powershell Kubernetes/Docker Tensorflow/Pytorch Principles: Data Modelling Data Science Data Warehouse Theory Data Architecture Master Data Management Additional Information At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don't believe hiring is a tick box exercise, so if you feel that you don't match the job description 100%, but would still be a great fit for role, please get in touch.

Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.

Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.

Senior Security Engineer Microsoft Solutions Partner Edinburgh Highly Competitive Pay, Performance Bonus + Exceptional Benefits Strengthen Defences. Hunt Threats. Shape the Future of Cybersecurity. Are you ready to take your cyber security expertise to the next level? Join Quorum, a leading Microsoft Solutions Partner and Tier 1 CSP based in Scotland. We re not your average IT consultancy we re employee-owned, award-winning, and proud holders of 5 out of 6 Microsoft Designations and 3 Specialisations in Cloud Security, Identity & Access Management, and Microsoft Teams Calling. Now, we re growing our Managed Security Services team and looking for a Senior Security Engineer with a passion for proactive threat detection, automation, and innovation. Why Join Quorum? Highly competitive salary + Bonus scheme linked to Microsoft accreditations Flexible holiday buying/selling Home broadband paid Private health care & contributory pension Dedicated technical training budget and development pathways Award-winning family-friendly and flexible working culture A genuinely friendly, collaborative team environment with low turnover What You'll Be Doing: As a Senior Security Engineer, you'll be a key player in our mission to protect, detect, and respond to evolving cyber threats. Your day-to-day will include: Leading as an escalation point for cyber incidents and alerts Integrating threat intelligence into Microsoft Defender and Sentinel Developing, tuning, and managing detection rules and response policies Performing threat hunting across client environments Maintaining and optimising our security tech stack (Defender XDR, Sentinel, Entra ID, Azure, M365) Onboarding clients to security platforms and managing secure configurations Supporting internal and client teams with technical reporting and analysis Mentoring junior engineers and contributing to a culture of continuous improvement What We re Looking For: 3+ years in cyber security, ideally within a Managed Service Provider Deep experience with Microsoft Defender suite (MDE, MDO, MDCA, MDI) and Microsoft Sentinel Strong knowledge of KQL, Logic Apps, and automation/orchestration tools Skilled in endpoint, identity, and cloud security Familiar with Microsoft 365 and Azure security best practices Excellent communicator comfortable explaining complex security risks to both tech teams and business leaders Passion for learning, team mentorship, and staying ahead of cyber threats Bonus points if you hold certifications such as SC-100, SC-200, CompTIA Security+, or Network+ What s Next? If you re an experienced security engineer who thrives in a fast-paced, supportive environment and you re ready to help shape the future of cyber defence for a diverse client base we want to hear from you. Apply today and make your next career move your best yet.

IT Service Engineer Location: Surrey/London - Home-Based with Travel to Customer Sites Salary: £27 - £29,000 per annum (depending on experience) Employment Type: Full-Time Join our client as an IT Service Engineer - Home Based Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As an IT Service Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work from Home: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exams incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your well-being. Annual Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! After completing one year of service, you ll accrue an additional day of annual leave for each year! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. What You ll Do Be the first point of contact for technical queries via phone, email, and the ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Create and maintain process documentation Work closely with 2nd and 3rd Line teams to deliver timely solutions. Receive and set up new hardware to customer specifications. Visit customer sites to install and configure hardware as required and to provide face-to-face support. Create detailed, customer-specific hardware build guides to support deployments. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time management to handle multiple priorities and deadlines. Travel Requirements: Due to the locations of our customer sites, applicants must: Hold a full, valid UK driving licence and have access to a car for site visits, and Be able to travel reliably via public transport to London, Surrey and other areas of the UK. Please note: These requirements are essential for the role. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced IT Service ngineer looking for a new challenge, they would love to hear from you. Apply now through the company's dedicated recruitment portal and take your career to the next level!

If you've mastered PMO leadership in your current role, this is your opportunity to shape and scale a delivery function during a major growth phase at an organisation that has been a trusted technology partner to world-renowned international organisations for over 30 years. As a Microsoft Gold Partner with eleven gold competencies, Tier 1 Microsoft CSP status, and ISO27001 & ISO9001 accreditations, we have built an enviable reputation for delivering exceptional digital transformation and managed services to some of the world's most discerning clients. In this pivotal role you'll lead transformation, embed governance, and drive commercial performance of the PMO function, in an environment that values precision and innovation. This role will suit an experienced Head of Project Management with a proven expertise in leading a Project Management Office that delivers mid-sized Microsoft cloud projects (primarily Microsoft 365 and Azure) to SME customers. As the PMO leader for our Core Projects team, you will oversee the entire project lifecycle, from post-sales through delivery and transition into operations, drive success, and set the strategic direction for the PMO. Your focus will be on delivering successful project outcomes through strong operational effectiveness and rigour. The Role at a Glance: Head of Project Management (Core Projects) Central London Based 3 Days Per Week / Hybrid Market Competitive Salary Plus 10% Performance Bonus & Company Comprehensive Benefits Package Type: Full-Time - Permanent Expertise: Managed IT Support / Outsourced IT Services. Managed Cybersecurity / Security Services. Microsoft / Cloud Expertise. Application Development & Maintenance / Integration. IT Strategy, Consulting & Transformational Projects. Sector / Domain Expertise (financial services, legal, private equity / venture capital) Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards - Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Reporting & Reports: Reporting to COO. 3 Direct Reports who coordinate 20 engineers who deliver the projects. Your Skills & Experience: Established PMO leader in an MSP environment (Microsoft expertise essential). Proven experience in leading, transforming and scaling project delivery functions. Strong people-leader, commercial acumen and delivery discipline. Certifications: PMP, PRINCE2, MSP, Agile/Scrum. Champion client success through strong stakeholder engagement. About Us: For over 30 years, this IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demands on the Professional Services function have increased. As a result, the organisation is now seeking an experienced Head of PMO to lead and provide strategic direction for its project delivery function. The Pinnacle in MSP Services: This is not just another PMO role. It's a strategic leadership opportunity to architect, scale, and embed project excellence across a business operating at the very top of its game. You'll lead the transformation of our project management capability with vigour, managing a close-knit team delivering fast-turnaround, high-volume (and often complex) Microsoft-centric projects. You'll bring the operational rigour, commercial acumen, and delivery vision to ensure every engagement drives client value, profitability, and innovation. What You'll Do: You'll be a visible, influential leader with the gravitas to inspire confidence, motivate, drive change, and build a high-performing PMO team. You'll set a clear vision, instil accountability, and create a culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You'll lead transformation through the design and continual improvement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you'll chair the Change Advisory Board, safeguard delivery and profitability, and ensure project governance evolves in step with business growth. Your leadership will extend beyond your team - building trust and alignment with customers and senior stakeholders to deliver transparency, collaboration, and exceptional outcomes. You'll establish clear communication channels, ensuring informed decision-making at every level, and take ownership of resource planning to maintain capability and performance. Finally, you'll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuous improvement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of medium-size Microsoft cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuous improvement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control, forecasting) • Evidence of strong people leadership, staff development and performance management • Expert stakeholder engagement and influence at executive level • Proficiency in PMO tools and Microsoft cloud technologies About You: • Professional demeanour, influential at C-level • Confident and visible leader with ability to inspire staff at all levels • High levels of empathy with ability to build and maintain effective relationships • Strategic thinker with the ability to execute operationally • Excellent communicator with ability to build rapport and trust with customers and their staff • A proactive, 'can-do' attitude and sense of urgency • High ethical standards and integrity • Resilient with ability to learn and bounce back from challenging situations What's In It For You: • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days' annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance days Why Join Now? We are on the cusp of a transformative growth journey - combining three decades of client trust with the energy of a start-up innovator. You'll be joining a business that is scaling rapidly, delivering high-volume, mission-critical and complex Microsoft-centric projects. This is your opportunity to define what project management excellence looks like within one of the UK's most premium, forward-thinking managed service providers. Join the team. Help build the future of white-glove technology delivery. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

As an Internet Security Support Engineer, you won't just be maintaining systems; you will be a foundational member of the team helping to shape the future direction of our support offering and our business. If you want a role where your technical input directly impacts company strategy, this is it. Your Future Pathway: Growth and Specialisation We believe in rewarding expertise and ambition. Success in this role will open two primary pathways as NetThreat Ltd grows: Technical Specialist: Continue to deepen your technical expertise, potentially moving into higher-tier support, implementation, or security architecture. Pre-Sales Engineer: Leverage your product knowledge and communication skills to focus on the commercial side, providing key technical support to the sales team and owning product demonstrations. Investment in Your Skills: We are fully committed to your professional development: We will cover the cost of relevant vendor certifications . We can allow dedicated study time during office hours to help you achieve your professional goals. We also can provide in-house training where appropriate. The Role: Go-To Technical Expert & Strategic Partner The Internet Security Support Engineer is the technical backbone of NetThreat Ltd. You will be the organisation's primary technical expert, providing essential support across the entire customer lifecycle. You will report directly to the Operations Manager . Key Responsibilities: Customer Support: Provide critical Tier 1/2 technical support to our customers, troubleshooting network security issues and providing configuration support and guidance. Technical Authority: Act as the internal "go-to" technical resource, helping the wider team understand and address security challenges. Pre- and Post-Sales Support: Assist the sales team by providing technical validation, product insight, and expert demonstrations. Security Focus: Manage and support essential security infrastructure, focusing primarily on key firewall technologies. Service Shaping: Work directly with management to evaluate, refine, and improve our customer support processes as we scale our MSSP offering. Schedule and Remote Work Note: This is a fully remote position. The standard working week is 35 hours . While the role promotes excellent work-life balance, please note there may be an occasional requirement for work outside of normal business hours for critical maintenance or projects, which will always be agreed upon in advance with your manager. The successful candidate must be self-motivated, highly organised, and comfortable working independently. What You Need to Succeed Essential Skills: Experience: Minimum of 2 years experience in a Technical Support or IT support role. Networking Expertise: Solid, demonstrable experience in general networking concepts, including routing, switching, and VLAN configuration . Firewall Fundamentals: Essential experience in managing, configuring, or supporting firewall appliances. Communication: Strong written and verbal communication skills are critical for effective customer interaction and internal knowledge sharing. Work Ethic: Proven ability to work autonomously, manage priorities effectively, and maintain a high level of self-motivation in a remote environment. Desired Skills: Vendor Expertise: Hands-on experience or certifications with our primary firewall vendors, SonicWall and WatchGuard . (Training will be provided, but this is a significant advantage). Wider Security Knowledge: Familiarity with other areas of the internet security industry (e.g., Endpoint Detection and Response, VPNs, or ZTNA). Location: FULLY REMOTE (UK Based) Salary: £35,000 - £42,000 (Depending on Experience) About us For over 20 years , NetThreat has been a trusted leader in internet security, maintaining a respected and top-tier partner status with our primary vendors. We are now leveraging this deep-rooted expertise as we transition into a dedicated Managed Security Services Provider (MSSP) . This isn't just a name change - it's a fundamental commitment to providing proactive, managed defence for our clients. NetThreat Ltd is on an exciting and pivotal mission: to make robust cybersecurity accessible and effective for Small and Medium Enterprises (SMEs). Join the Journey: Apply here and shape the future of SME Cybersecurity

IT Service Engineer Location: Surrey/London - Home-Based with Travel to Customer Sites Salary: £27 - £29,000 per annum (depending on experience) Employment Type: Full-Time Join our client as an IT Service Engineer - Home Based Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service As an IT Service Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work from Home: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exams incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your well-being. Annual Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! After completing one year of service, you ll accrue an additional day of annual leave for each year! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. What You ll Do Be the first point of contact for technical queries via phone, email, and the ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Create and maintain process documentation Work closely with 2nd and 3rd Line teams to deliver timely solutions. Receive and set up new hardware to customer specifications. Visit customer sites to install and configure hardware as required and to provide face-to-face support. Create detailed, customer-specific hardware build guides to support deployments. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time management to handle multiple priorities and deadlines. Travel Requirements: Due to the locations of our customer sites, applicants must: Hold a full, valid UK driving licence and have access to a car for site visits, and Be able to travel reliably via public transport to London, Surrey and other areas of the UK. Please note: These requirements are essential for the role. Ready to Join If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced IT Service ngineer looking for a new challenge, they would love to hear from you. Apply now through the company's dedicated recruitment portal and take your career to the next level!

If you ve mastered PMO leadership in your current role, this is your opportunity to shape and scale a delivery function during a major growth phase at an organisation that has been a trusted technology partner to world-renowned international organisations for over 30 years. As a Microsoft Gold Partner with eleven gold competencies, Tier 1 Microsoft CSP status, and ISO27001 & ISO9001 accreditations, we have built an enviable reputation for delivering exceptional digital transformation and managed services to some of the world s most discerning clients. In this pivotal role you ll lead transformation, embed governance, and drive commercial performance of the PMO function, in an environment that values precision and innovation. This role will suit an experienced Head of Project Management with a proven expertise in leading a Project Management Office that delivers mid-sized Microsoft cloud projects (primarily Microsoft 365 and Azure) to SME customers. As the PMO leader for our Core Projects team, you will oversee the entire project lifecycle, from post-sales through delivery and transition into operations, drive success, and set the strategic direction for the PMO. Your focus will be on delivering successful project outcomes through strong operational effectiveness and rigour. The Role at a Glance: Head of Project Management (Core Projects) Central London Based 3 Days Per Week / Hybrid Market Competitive Salary Plus 10% Performance Bonus & Company Comprehensive Benefits Package Type: Full-Time Permanent Expertise: Managed IT Support / Outsourced IT Services. Managed Cybersecurity / Security Services. Microsoft / Cloud Expertise. Application Development & Maintenance / Integration. IT Strategy, Consulting & Transformational Projects. Sector / Domain Expertise (financial services, legal, private equity / venture capital) Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Reporting & Reports: Reporting to COO. 3 Direct Reports who coordinate 20 engineers who deliver the projects. Your Skills & Experience: Established PMO leader in an MSP environment (Microsoft expertise essential). Proven experience in leading, transforming and scaling project delivery functions. Strong people-leader, commercial acumen and delivery discipline. Certifications: PMP, PRINCE2, MSP, Agile/Scrum. Champion client success through strong stakeholder engagement. About Us: For over 30 years, this IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demands on the Professional Services function have increased. As a result, the organisation is now seeking an experienced Head of PMO to lead and provide strategic direction for its project delivery function. The Pinnacle in MSP Services: This is not just another PMO role. It s a strategic leadership opportunity to architect, scale, and embed project excellence across a business operating at the very top of its game. You ll lead the transformation of our project management capability with vigour, managing a close-knit team delivering fast-turnaround, high-volume (and often complex) Microsoft-centric projects. You ll bring the operational rigour, commercial acumen, and delivery vision to ensure every engagement drives client value, profitability, and innovation. What You ll Do: You ll be a visible, influential leader with the gravitas to inspire confidence, motivate, drive change, and build a high-performing PMO team. You ll set a clear vision, instil accountability, and create a culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You ll lead transformation through the design and continual improvement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you ll chair the Change Advisory Board, safeguard delivery and profitability, and ensure project governance evolves in step with business growth. Your leadership will extend beyond your team - building trust and alignment with customers and senior stakeholders to deliver transparency, collaboration, and exceptional outcomes. You ll establish clear communication channels, ensuring informed decision-making at every level, and take ownership of resource planning to maintain capability and performance. Finally, you ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuous improvement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of medium-size Microsoft cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuous improvement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control, forecasting) • Evidence of strong people leadership, staff development and performance management • Expert stakeholder engagement and influence at executive level • Proficiency in PMO tools and Microsoft cloud technologies About You: • Professional demeanour, influential at C-level • Confident and visible leader with ability to inspire staff at all levels • High levels of empathy with ability to build and maintain effective relationships • Strategic thinker with the ability to execute operationally • Excellent communicator with ability to build rapport and trust with customers and their staff • A proactive, can-do attitude and sense of urgency • High ethical standards and integrity • Resilient with ability to learn and bounce back from challenging situations What s In It For You: • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance days Why Join Now? We are on the cusp of a transformative growth journey - combining three decades of client trust with the energy of a start-up innovator. You ll be joining a business that is scaling rapidly, delivering high-volume, mission-critical and complex Microsoft-centric projects. This is your opportunity to define what project management excellence looks like within one of the UK s most premium, forward-thinking managed service providers. Join the team. Help build the future of white-glove technology delivery. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

SC Cleared IT Project Manager Bristol (Hybrid 2-3 days per week) Rate: 71 per hour Inside IR35, (35 hours per week) Term 12 Months Sole UK National possessing Active SC required About our client Our client, the Aerospace and Defence company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure and specialist training. We're committed to providing a great employee experience in a supportive and engaging environment. The benefits you can expect to enjoy include a generous holiday entitlement, competitive money purchase pension scheme with life assurance and a share ownership scheme. You'll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential. About the Role 'Fit for the Future' Our clients' Naval Marine programme delivers the through life engineering support of the Royal Navy's complex maritime assets ranging from managed inventories of types of equipment up to whole ships and nuclear submarines. This role sits within our clients' Digital Solutions working within the Submarine Support Engineering division of Naval Marine. Within the Digital Solutions team, we deliver collaborative solutions for use by the entire UK defence maritime enterprise including the customer and other industry participants. Reporting to a DS Snr Project Manager, the Project Manager is responsible for delivery of IKM projects as well as transition planning of applications into service and oversight of IKM services . The primary purpose of the post is to ensure that the projects deliver to time cost and quality and that the customer is kept engaged and enthused. We are a forward-looking division who work closely with our customers to enable their business's and integrate our services into the existing business operation to improve the business output. If you are a proactive individual who enjoys cultivating effective relationships with Stakeholders, who has experience of end to end project delivery in the IT, Analytics or defence sectors, and are looking for a 12 month contract position in a project management team we would like to hear from you We are looking for a skilled and experienced project manager to join a dedicated team, working within the wider business, but focussed upon the development, delivery and ongoing management of Information and Knowledge Management (IKM) services including infrastructure, development and data analytics projects and the services that are associated with it. As a Project manager in Digital Solutions you would be managing the delivery of integrated projects to the agreed budget, timescales and quality standard. A key part of the role is the stakeholder engagement for all projects under your control. You would need to be able to liaise and work with the stakeholders at all levels providing knowledge and expertise in the specified field in order to deliver business solutions. The role also requires a strong individual who can hold the team to the delivery schedule and support the timely submission and agreement of client changes and variations, ensuring that opportunities for contract revenue and margin growth are maximised. What do I need to do the role? You'll need experience of managing complex IT projects using techniques including APM, Prince 2 , with a sound knowledge and understanding of Project management methods and leadership skills. Have experience in finance and commercial aspects of projects, a working knowledge of IT systems life cycle from requirements analysis through to implementation. You will need to be educated to degree level or hold a relevant professional qualification or equivalent experience and be Prince 2 or APM qualified. Would also like you to have experience in all or some of the following: Line management experience Experience using MS Projects and Excel Experience with riskHive is desirable but not essential Significant experience of delivering projects autonomously Managing the Customer Interface Establishing and maintaining governance arrangements for the delivery of the project, defining clear roles, responsibilities and accountabilities that align with the Project management process Providing effective leadership to the project team What else do I need to know? The post will be based in an environment regulated by Trade Control legislation and involves working with controlled goods, technology and/or services. You must be a sole UK national and hold current, active 'Security Check' (SC) or 'Developed Vetting' (DV) security clearance Candidates who do not meet the above criteria will not be considered for this post. We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.

Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100 ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service / relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think "out of the box" and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and / or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the flexibility and agility of an SME, and the trust and reputation of an established brand, to position themselves as a true expert solution provider in the MSP space. With a head office in Coventry, you will get the chance to join a well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members of the team. In addition to the core support elements, you will partner closely with senior engineers and project implementation specialists, and have the chance to grow your skills into project-based work over time. The role will be site-based at the company's Coventry head office, but as your experience grows, you will also have the chance to visit customer sites where necessary. Due to the nature of the role being 5 days per week on-site, we are looking for candidates within a daily commute from the Coventry area. Profile This is a support-focused, technical position, where you will be working with all areas of end-user support within a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10 / 11 Windows Server Active Directory Office 365 / EntraID Virtualisation - VMWare / Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS, DHCP Job Offer A salary range of 35,000 - 40,000 per annum. Extensive company benefits package. Fantastic training opportunities including sponsorship for professional accreditations. This is a fantastic opportunity for an IT Network Support Engineer to further their career within a well-respected company in the Managed Service sector. Interested candidates are encouraged to apply.

Senior Project Manager - IT Infrastructure & Technology Solutions Salary: 55,000 Location: Bishop's Stortford Permanent Hybrid Working Available (2 Days in Office) Join a leading innovator in IT Managed Services. Our client is a technology-driven organisation at the forefront of IT Managed Services. Their mission is to deliver exceptional service and innovation through a collaborative, forward-thinking culture where everyone's contribution matters. They take pride in pushing boundaries, combining technical excellence with a people-first approach, ensuring every project makes a real impact for their clients and communities. The Opportunity We're seeking an experienced Senior Project Manager to lead the delivery of cutting-edge IT and infrastructure projects, including CCTV, Wi-Fi networks, Access Control systems, and Smart Building technologies . You'll oversee the full project lifecycle, coordinating technical teams, third-party vendors, and stakeholders to ensure on-time, on-budget delivery. Calm, organised, and commercially astute, you'll thrive in a dynamic environment where no two projects are the same, often blending IT infrastructure, connectivity, and building technology into intelligent, future-ready solutions. What You'll Be Doing Manage the end-to-end delivery of multiple IT infrastructure projects. Oversee the design, planning, and implementation of CCTV, Wi-Fi, Access Control, and structured cabling systems . Build detailed project plans and ensure milestones are achieved on time and within budget. Communicate progress clearly with clients and internal stakeholders. Manage and coordinate third-party suppliers and contractors. Provide technical oversight and mentorship to project engineers. Conduct post-installation follow-ups to ensure optimal system performance. Support pre-sales activities by offering technical and delivery expertise. Attend client sites and project meetings travel and flexible working may occasionally be required. Champion continuous improvement and promote operational excellence across all projects. What You'll Bring Essential: Proven track record managing IT infrastructure or technology projects. Experience delivering projects involving CCTV, Wi-Fi, Access Control, and/or Smart Building technologies . Excellent organisational and multitasking skills with the ability to manage complex, multi-stakeholder projects. Strong understanding of on-premises and Cloud solutions, networking, and system integration. Exceptional communication skills and the ability to engage at all levels. Desirable: Experience working within a Managed Service Provider (MSP) or systems integrator environment. Knowledge of Azure, Microsoft 365, SharePoint, networking, and voice systems. Experience coordinating with suppliers such as Openreach, Gamma, or TTB. Formal project management qualifications (e.g., PRINCE2, PMP). Exposure to the construction, property development, or smart building sectors. What's on Offer Our client offers a modern, people-focused culture with an impressive benefits package, including: Private healthcare and enhanced pension contributions Fitness and wellbeing allowance, plus two additional wellbeing days Life and critical illness cover 31 days' holiday allowance Paid volunteering days Enhanced parental leave Free on-site parking, breakfast, lunch, and snacks Regular social events and an active company culture DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

IT Support Engineer Derby Permanent to £30,000 (DOE) IT Support Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence is essential.