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head of supplier relationship management
MCS Group
IT Project Manager
MCS Group City, Belfast
MCS Group is looking for a delivery-focused Project Manager to support a portfolio of business application upgrades, system enhancements and technology roll-outs. This temporary position is ideal for a Project Manager who enjoys coordinating business-critical projects, working closely with software vendors, internal IT teams and key stakeholders to ensure successful delivery. The Role Managing the delivery of application upgrades, migrations and implementation projects Coordinating activities between software suppliers and internal technical teams Defining project scope, timelines, risks and dependencies Supporting system migration and upgrade activities, including database and infrastructure changes Ensuring appropriate documentation, governance and change control processes are followed Building strong relationships with stakeholders and maintaining clear communication throughout project lifecycles Creating realistic delivery plans and ensuring projects remain on track The Person Proven experience delivering IT, systems or application-based projects Strong organisational and stakeholder management skills Comfortable working with technical teams and third-party suppliers Good understanding of IT infrastructure concepts such as servers, operating systems, remote access and software deployments Experience working in regulated or process-driven environments Excellent documentation and project governance skills Duration : 6 months Rate Per Hour : Based on salary of £35k - £50k DOE Location : On-site 5 days per week (County Armagh) To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
17/06/2026
Full time
MCS Group is looking for a delivery-focused Project Manager to support a portfolio of business application upgrades, system enhancements and technology roll-outs. This temporary position is ideal for a Project Manager who enjoys coordinating business-critical projects, working closely with software vendors, internal IT teams and key stakeholders to ensure successful delivery. The Role Managing the delivery of application upgrades, migrations and implementation projects Coordinating activities between software suppliers and internal technical teams Defining project scope, timelines, risks and dependencies Supporting system migration and upgrade activities, including database and infrastructure changes Ensuring appropriate documentation, governance and change control processes are followed Building strong relationships with stakeholders and maintaining clear communication throughout project lifecycles Creating realistic delivery plans and ensuring projects remain on track The Person Proven experience delivering IT, systems or application-based projects Strong organisational and stakeholder management skills Comfortable working with technical teams and third-party suppliers Good understanding of IT infrastructure concepts such as servers, operating systems, remote access and software deployments Experience working in regulated or process-driven environments Excellent documentation and project governance skills Duration : 6 months Rate Per Hour : Based on salary of £35k - £50k DOE Location : On-site 5 days per week (County Armagh) To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
HM TREASURY-1
Deputy Head of Digital Communications
HM TREASURY-1 City Of Westminster, London
Deputy Head of Digital Communications Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) Are you passionate about digital communications? This is a pivotal leadership role within one of government's highest-profile digital teams. Working closely with senior Cabinet Ministers, you will bring major announcements to life for the public-translating complex policy into clear, accurate and engaging content. About the Team The Ministerial and Communications Group sits at the heart of the Treasury. If you are interested in the inner workings of the Government, meeting Ministers, Senior Officials and liaising with the Press then this could be the place for you! We are a friendly and inclusive Group working on some of the most exciting issues of the day, bringing together work from across the rest of the department and engaging closely with partners across Whitehall and beyond. We provide support to Ministers, through Ministerial offices. We act as Treasury's external face, through the Press Office and Communications team. We are responsible for managing the department, through our support for the Permanent Secretary, the Second Permanent Secretaries, the Treasury Board, and the Executive Management Board (EMB), and our ownership of Treasury governance structures. The Group is led by the Permanent Secretary About the Job The Deputy Head of Digital Communications will provide operational leadership for HM Treasury's multi-disciplinary digital team, managing five Senior Executive Officers and their teams. This is a pivotal leadership role in one of government's highest-profile digital teams. You will oversee day-to-day operations, providing first-line quality control with excellent attention to detail and political instincts. You will be a natural collaborator, working closely with colleagues across media, strategy, events and policy teams. You will foster a collaborative culture within the team and beyond, building bridges and breaking down silos. You will deputise for the Head of Digital Communications when required and lead performance management and talent development. With broad expertise across digital disciplines - not just one specialism - you will be passionate about digital communications and ideally have practical content creation skills to support the team hands-on when needed. Responsibilities Lead and develop five Senior Executive Officers and their teams across digital partnerships, content production, social media and GOV.UK publishing. Manage resource allocation, workflow coordination and capacity planning across competing priorities. Work collaboratively with media, strategy, events and policy teams to integrate digital into wider communications planning. Provide first-line quality control and clearance, ensuring high standards and compliance with Civil Service Code Apply political instincts and attention to detail to spot risks and opportunities in content before publication. Lead performance management, setting objectives and providing regular feedback. Create a culture of excellence, innovation and collaboration, identifying development opportunities and supporting career progression. Build strong relationships with Private Offices, special advisers, policy officials and press teams. Deputise for the Head of Digital Communications with senior stakeholders when required. Manage relationships with external suppliers, agencies and partners. Support delivery of major campaigns and fiscal events, taking operational ownership of planning and coordination. Stay ahead of digital trends and bring fresh ideas to the team. Person specification and essential criteria Significant experience leading digital communications in a high-profile, fast-moving environment, with responsibility for coordinating delivery across multiple channels and priorities. You are confident leading and developing teams through others, setting clear expectations, managing performance and building capability across a range of digital disciplines. Strong judgement and attention to detail and can provide effective quality control and clearance in politically sensitive or reputationally important situations. Build strong, collaborative relationships with senior stakeholders and partner teams, and can influence decisions while balancing strategic goals, delivery pressures and governance requirements. Bring broad digital communications expertise and are comfortable being hands-on when needed, ideally with practical content creation skills as well as the ability to spot opportunities for innovation and improvement. Desirable criteria Practical content creation skills, for example drafting or editing copy, overseeing asset production, or shaping content directly when needed. Experience managing high-profile or sensitive communications where accuracy, judgement and reputational risk are critical. About You We are looking for your experience in leading the operational delivery of a high-profile comms package across digital channels, including coordination, governance/clearance, and measurable impact. We want you to demonstrate how you have led a team or function through others and how you have influenced senior stakeholders to agree an approach in a sensitive or contested situation, using evidence and clear trade-offs. We would also be looking for you to show time-critical decisions you have made under uncertainty and risk (accuracy, propriety, reputational impact), the options you weighed, and the outcome. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month. Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages. Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances. A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity. For more information about the role and how to apply, please follow the apply link.
17/06/2026
Full time
Deputy Head of Digital Communications Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) Are you passionate about digital communications? This is a pivotal leadership role within one of government's highest-profile digital teams. Working closely with senior Cabinet Ministers, you will bring major announcements to life for the public-translating complex policy into clear, accurate and engaging content. About the Team The Ministerial and Communications Group sits at the heart of the Treasury. If you are interested in the inner workings of the Government, meeting Ministers, Senior Officials and liaising with the Press then this could be the place for you! We are a friendly and inclusive Group working on some of the most exciting issues of the day, bringing together work from across the rest of the department and engaging closely with partners across Whitehall and beyond. We provide support to Ministers, through Ministerial offices. We act as Treasury's external face, through the Press Office and Communications team. We are responsible for managing the department, through our support for the Permanent Secretary, the Second Permanent Secretaries, the Treasury Board, and the Executive Management Board (EMB), and our ownership of Treasury governance structures. The Group is led by the Permanent Secretary About the Job The Deputy Head of Digital Communications will provide operational leadership for HM Treasury's multi-disciplinary digital team, managing five Senior Executive Officers and their teams. This is a pivotal leadership role in one of government's highest-profile digital teams. You will oversee day-to-day operations, providing first-line quality control with excellent attention to detail and political instincts. You will be a natural collaborator, working closely with colleagues across media, strategy, events and policy teams. You will foster a collaborative culture within the team and beyond, building bridges and breaking down silos. You will deputise for the Head of Digital Communications when required and lead performance management and talent development. With broad expertise across digital disciplines - not just one specialism - you will be passionate about digital communications and ideally have practical content creation skills to support the team hands-on when needed. Responsibilities Lead and develop five Senior Executive Officers and their teams across digital partnerships, content production, social media and GOV.UK publishing. Manage resource allocation, workflow coordination and capacity planning across competing priorities. Work collaboratively with media, strategy, events and policy teams to integrate digital into wider communications planning. Provide first-line quality control and clearance, ensuring high standards and compliance with Civil Service Code Apply political instincts and attention to detail to spot risks and opportunities in content before publication. Lead performance management, setting objectives and providing regular feedback. Create a culture of excellence, innovation and collaboration, identifying development opportunities and supporting career progression. Build strong relationships with Private Offices, special advisers, policy officials and press teams. Deputise for the Head of Digital Communications with senior stakeholders when required. Manage relationships with external suppliers, agencies and partners. Support delivery of major campaigns and fiscal events, taking operational ownership of planning and coordination. Stay ahead of digital trends and bring fresh ideas to the team. Person specification and essential criteria Significant experience leading digital communications in a high-profile, fast-moving environment, with responsibility for coordinating delivery across multiple channels and priorities. You are confident leading and developing teams through others, setting clear expectations, managing performance and building capability across a range of digital disciplines. Strong judgement and attention to detail and can provide effective quality control and clearance in politically sensitive or reputationally important situations. Build strong, collaborative relationships with senior stakeholders and partner teams, and can influence decisions while balancing strategic goals, delivery pressures and governance requirements. Bring broad digital communications expertise and are comfortable being hands-on when needed, ideally with practical content creation skills as well as the ability to spot opportunities for innovation and improvement. Desirable criteria Practical content creation skills, for example drafting or editing copy, overseeing asset production, or shaping content directly when needed. Experience managing high-profile or sensitive communications where accuracy, judgement and reputational risk are critical. About You We are looking for your experience in leading the operational delivery of a high-profile comms package across digital channels, including coordination, governance/clearance, and measurable impact. We want you to demonstrate how you have led a team or function through others and how you have influenced senior stakeholders to agree an approach in a sensitive or contested situation, using evidence and clear trade-offs. We would also be looking for you to show time-critical decisions you have made under uncertainty and risk (accuracy, propriety, reputational impact), the options you weighed, and the outcome. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month. Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages. Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances. A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity. For more information about the role and how to apply, please follow the apply link.
Kings Permanent Recruitment Ltd
Repairs Coordinator
Kings Permanent Recruitment Ltd Dartford, London
Repairs Coordinator £30,000 - £33,000 Basic Salary 8:45am - 5:30pm, Monday to Friday, office based 5 days per week Career progression opportunity to develop your career and possibly head the whole department Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolio Schedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timeline Liaise with contractors and suppliers to obtain quotes and schedule repairs Monitor and manage the repairs budget and ensure all expenses are within the allocated budget Maintain accurate records of all repairs and maintenance work Conduct regular property inspections to identify any repairs or maintenance needs Communicate with tenants to schedule repairs and keep them informed of any delays or changes Ensure all repairs and maintenance work comply with health and safety regulations Maintain a good working relationship with contractors and suppliers Provide regular updates to the Property Manager on the status of repairs and maintenance work Assist with other property management tasks as needed Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar role Knowledge of property maintenance and repair procedures Excellent organizational and time-management skills Strong communication and interpersonal skills Ability to work well under pressure and meet tight deadlines Attention to detail and problem-solving skills Proficient in MS Office and property management software Knowledge of health and safety regulations A valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
16/06/2026
Full time
Repairs Coordinator £30,000 - £33,000 Basic Salary 8:45am - 5:30pm, Monday to Friday, office based 5 days per week Career progression opportunity to develop your career and possibly head the whole department Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolio Schedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timeline Liaise with contractors and suppliers to obtain quotes and schedule repairs Monitor and manage the repairs budget and ensure all expenses are within the allocated budget Maintain accurate records of all repairs and maintenance work Conduct regular property inspections to identify any repairs or maintenance needs Communicate with tenants to schedule repairs and keep them informed of any delays or changes Ensure all repairs and maintenance work comply with health and safety regulations Maintain a good working relationship with contractors and suppliers Provide regular updates to the Property Manager on the status of repairs and maintenance work Assist with other property management tasks as needed Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar role Knowledge of property maintenance and repair procedures Excellent organizational and time-management skills Strong communication and interpersonal skills Ability to work well under pressure and meet tight deadlines Attention to detail and problem-solving skills Proficient in MS Office and property management software Knowledge of health and safety regulations A valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
HR and Office Administrator
42 Technology Ltd Cambridge, Cambridgeshire
About 42T 42 Technology is a successful and growing consultancy specialising in innovation, design, and development. Our work with world leading clients in a range of industries takes products and processes from ideas to reality. We have built a reputation for challenging the status quo and finding creative and pragmatic solutions to difficult technical problems. Our employees love the variety and challenge of our work. We have a stimulating and open culture, an excellent team, and are based in Cambourne. The role Working closely with the HR Business Partners and Support Team, the HR and Office Administrator will provide a professional, efficient, and proactive administrative service across both Human Resources and office support. The role will support the delivery of key HR activities including recruitment administration, onboarding, employee records management, HR systems administration, employee benefits administration, reporting, and responding to employee queries. Alongside this, the role will support the smooth day to day running of the office, providing office administration support to employees, visitors, suppliers, and contractors. This is a 6 month fixed term role encompassing both HR and Office Administration responsibilities. The balance of time spent on each area will vary depending on business requirements and workload. The successful candidate will be highly organised, adaptable, and proactive, with excellent attention to detail and the ability to manage a varied workload while maintaining confidentiality and delivering a positive employee and visitor experience. HR Administration responsibilities Coordinate interviews between candidates, hiring managers, and interview panels, ensuring a positive candidate experience throughout the recruitment process. Arrange and coordinate pre- and post-interview feedback sessions with hiring managers and HR Business Partners. Administer onboarding processes, including right-to-work checks, visa sponsorship initiation, background screening, reference checks, and new starter administration. Prepare and coordinate induction programmes for all new employees, working closely with managers and key stakeholders to ensure a smooth onboarding experience. Prepare and issue HR documentation, including offer letters, contracts of employment, probation review letters, flexible working agreements, employment changes, and other employee-related correspondence. Maintain and administer the Applicant Tracking System (ATS) and Human Resources Information System (HRIS), ensuring vacancies, candidate records, and employee data are accurate and up to date. Maintain employee records and HR documentation within SharePoint and the HRIS, ensuring compliance with GDPR and company data retention requirements. Respond to internal and external HR-related enquiries, providing timely and professional support and escalating issues where appropriate. Act as a first point of contact for day-to-day HR queries from employees and managers. Support the administration of employee benefits and wellbeing initiatives. Produce regular HR reports and metrics, including recruitment, headcount, absence, and other people-related data. Support HR compliance activities and maintenance of employment records. Provide administrative support to HR projects and continuous improvement initiatives as required. Office Administration responsibilities Support the smooth day to day running of the office and provide administrative support across the business. Welcome visitors and manage meeting room bookings, shared inboxes and incoming enquiries. Coordinate post, courier services, travel bookings and visitor arrangements. Maintain office supplies, refreshments and other workplace resources. Support the organisation of company meetings, training sessions, employee engagement activities and social events. Assist with facilities administration, including supplier management, contract renewals and maintenance requests. Raise purchase orders, maintain company records and support health and safety administration. Provide general administrative support to the Support Team and wider business as required. Working relationships You will report to the HR Business Partner and work closely with the Office Manager, as well as the wider 42T team. The role will regularly interact with employees, managers, candidates, visitors, suppliers, contractors and external service providers. About you Education Educated to GCSE standard or equivalent. 7 GCSE's grade 9 - 4 including Maths and English. Level 2 Business and Administration qualification or equivalent. Knowledge and skills Proven experience in HR administrator or a similar HR operational role. Experience working in a fast-paced office environment. Experience using HRIS and ATS. Possess strong IT skills, including Outlook, Excel, Word and PowerPoint. Organised approach. Ability to work collaboratively. Carry out tasks effectively and efficiently, knowing when to seek support and advice. Personal Skills Strong focus on attention to detail. Motivated with good interpersonal skills and the ability to engage with colleagues on all levels. Flexible approach to changing work tasks and projects. Strong problem solving skills. Enjoys supporting others and being part of a team with a 'can do' attitude. Discretion, this role will have access to confidential and personal information.
16/06/2026
Full time
About 42T 42 Technology is a successful and growing consultancy specialising in innovation, design, and development. Our work with world leading clients in a range of industries takes products and processes from ideas to reality. We have built a reputation for challenging the status quo and finding creative and pragmatic solutions to difficult technical problems. Our employees love the variety and challenge of our work. We have a stimulating and open culture, an excellent team, and are based in Cambourne. The role Working closely with the HR Business Partners and Support Team, the HR and Office Administrator will provide a professional, efficient, and proactive administrative service across both Human Resources and office support. The role will support the delivery of key HR activities including recruitment administration, onboarding, employee records management, HR systems administration, employee benefits administration, reporting, and responding to employee queries. Alongside this, the role will support the smooth day to day running of the office, providing office administration support to employees, visitors, suppliers, and contractors. This is a 6 month fixed term role encompassing both HR and Office Administration responsibilities. The balance of time spent on each area will vary depending on business requirements and workload. The successful candidate will be highly organised, adaptable, and proactive, with excellent attention to detail and the ability to manage a varied workload while maintaining confidentiality and delivering a positive employee and visitor experience. HR Administration responsibilities Coordinate interviews between candidates, hiring managers, and interview panels, ensuring a positive candidate experience throughout the recruitment process. Arrange and coordinate pre- and post-interview feedback sessions with hiring managers and HR Business Partners. Administer onboarding processes, including right-to-work checks, visa sponsorship initiation, background screening, reference checks, and new starter administration. Prepare and coordinate induction programmes for all new employees, working closely with managers and key stakeholders to ensure a smooth onboarding experience. Prepare and issue HR documentation, including offer letters, contracts of employment, probation review letters, flexible working agreements, employment changes, and other employee-related correspondence. Maintain and administer the Applicant Tracking System (ATS) and Human Resources Information System (HRIS), ensuring vacancies, candidate records, and employee data are accurate and up to date. Maintain employee records and HR documentation within SharePoint and the HRIS, ensuring compliance with GDPR and company data retention requirements. Respond to internal and external HR-related enquiries, providing timely and professional support and escalating issues where appropriate. Act as a first point of contact for day-to-day HR queries from employees and managers. Support the administration of employee benefits and wellbeing initiatives. Produce regular HR reports and metrics, including recruitment, headcount, absence, and other people-related data. Support HR compliance activities and maintenance of employment records. Provide administrative support to HR projects and continuous improvement initiatives as required. Office Administration responsibilities Support the smooth day to day running of the office and provide administrative support across the business. Welcome visitors and manage meeting room bookings, shared inboxes and incoming enquiries. Coordinate post, courier services, travel bookings and visitor arrangements. Maintain office supplies, refreshments and other workplace resources. Support the organisation of company meetings, training sessions, employee engagement activities and social events. Assist with facilities administration, including supplier management, contract renewals and maintenance requests. Raise purchase orders, maintain company records and support health and safety administration. Provide general administrative support to the Support Team and wider business as required. Working relationships You will report to the HR Business Partner and work closely with the Office Manager, as well as the wider 42T team. The role will regularly interact with employees, managers, candidates, visitors, suppliers, contractors and external service providers. About you Education Educated to GCSE standard or equivalent. 7 GCSE's grade 9 - 4 including Maths and English. Level 2 Business and Administration qualification or equivalent. Knowledge and skills Proven experience in HR administrator or a similar HR operational role. Experience working in a fast-paced office environment. Experience using HRIS and ATS. Possess strong IT skills, including Outlook, Excel, Word and PowerPoint. Organised approach. Ability to work collaboratively. Carry out tasks effectively and efficiently, knowing when to seek support and advice. Personal Skills Strong focus on attention to detail. Motivated with good interpersonal skills and the ability to engage with colleagues on all levels. Flexible approach to changing work tasks and projects. Strong problem solving skills. Enjoys supporting others and being part of a team with a 'can do' attitude. Discretion, this role will have access to confidential and personal information.
Business Development Manager
Razr Corp
Job title: Business Development Manager - Depot: United Springburn - Reporting to Retail Director Salary: Competitive Who we are The company has over 200 employees with a turnover in excess of £220 million. We have 3 branches, 2 in Glasgow and 1 at Gateshead in the North East of England. We are primarily a Cash & Carry Wholesale business with a wide product portfolio consisting of Beers, Wines, Spirits, Soft Drinks, Confectionary, Crisps and Snacks, Household and Grocery. Key Tasks / Responsibilities Are you a dynamic, self motivated individual with the ability to inspire our customers and your colleagues? As a Business Development Manager, your role will involve developing and building strong commercial relationships with our estate of independent retail owners, helping them to thrive and prosper in the competitive convenience retail sector. Implement mutually agreed joint business plans, ensure all aspects of store standards are maintained and continuously improved. Identify opportunities to improve retailer loyalty and achieve agreed sales targets. Recruitment of new retailers within a defined territory for our cash and carry hubs and also our facia brands, Lifestyle Extra, Lifestyle Express, Shop Local, Shop Local Express and Shopsmart. A strong retail background and proficiency in Computer Aided Design (CAD) within a retail environment would be preferred although training will be provided. Working with our trading team and also key suppliers to implement promotional activity within your estate. A large proportion of your time will be spent in store with your retail partners so the ability to manage your time effectively and deliver projects to tight deadlines are a key pillar of the role. This role requires the successful candidate to hold a full UK driving licence. Qualities we look for Integrity Interpersonal Skills Logical Reasoning / Problem Solving Customer Focused Accountability Planning & Organizational Skills
16/06/2026
Full time
Job title: Business Development Manager - Depot: United Springburn - Reporting to Retail Director Salary: Competitive Who we are The company has over 200 employees with a turnover in excess of £220 million. We have 3 branches, 2 in Glasgow and 1 at Gateshead in the North East of England. We are primarily a Cash & Carry Wholesale business with a wide product portfolio consisting of Beers, Wines, Spirits, Soft Drinks, Confectionary, Crisps and Snacks, Household and Grocery. Key Tasks / Responsibilities Are you a dynamic, self motivated individual with the ability to inspire our customers and your colleagues? As a Business Development Manager, your role will involve developing and building strong commercial relationships with our estate of independent retail owners, helping them to thrive and prosper in the competitive convenience retail sector. Implement mutually agreed joint business plans, ensure all aspects of store standards are maintained and continuously improved. Identify opportunities to improve retailer loyalty and achieve agreed sales targets. Recruitment of new retailers within a defined territory for our cash and carry hubs and also our facia brands, Lifestyle Extra, Lifestyle Express, Shop Local, Shop Local Express and Shopsmart. A strong retail background and proficiency in Computer Aided Design (CAD) within a retail environment would be preferred although training will be provided. Working with our trading team and also key suppliers to implement promotional activity within your estate. A large proportion of your time will be spent in store with your retail partners so the ability to manage your time effectively and deliver projects to tight deadlines are a key pillar of the role. This role requires the successful candidate to hold a full UK driving licence. Qualities we look for Integrity Interpersonal Skills Logical Reasoning / Problem Solving Customer Focused Accountability Planning & Organizational Skills
Business Development Manager
Fenix Mayfair
What You'll Get Up To: Adopt a proactive and fluid approach to increasing booking enquiries and conversions. Develop relationships with key local corporate bookers and agencies. Nurture relationship with events companies and specialists to encourage repeat custom. Generation and creation of bespoke events. Conduct regular competitor analysis. You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand;you will need to be calm and collected when managing your team. Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests. Show your experience and capability for managing high volume operations and busy service periods. Demonstrate an in-depth knowledge of booking systems such as SevenRooms and understanding customers specific needs to deliver a unique experience. Driving a team to greatness through exciting, innovative and engaging training. Why Permanently Unique? Health & Happiness Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more. Cycle to work scheme Bespoke staff food menu designed by all our head chefs Mental health first aiders Access to management health care cash plan Access to EAP scheme Progression Bespoke development journey's for all our team Development academies to support the progression and development of our team Chef Academies visiting our amazing suppliers across the UK Extras 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant Recommend a friend scheme Wagestream - access a share of your earned wages whenever you need it Employee of the month award Monthly team building events Annual celebration
16/06/2026
Full time
What You'll Get Up To: Adopt a proactive and fluid approach to increasing booking enquiries and conversions. Develop relationships with key local corporate bookers and agencies. Nurture relationship with events companies and specialists to encourage repeat custom. Generation and creation of bespoke events. Conduct regular competitor analysis. You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand;you will need to be calm and collected when managing your team. Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests. Show your experience and capability for managing high volume operations and busy service periods. Demonstrate an in-depth knowledge of booking systems such as SevenRooms and understanding customers specific needs to deliver a unique experience. Driving a team to greatness through exciting, innovative and engaging training. Why Permanently Unique? Health & Happiness Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more. Cycle to work scheme Bespoke staff food menu designed by all our head chefs Mental health first aiders Access to management health care cash plan Access to EAP scheme Progression Bespoke development journey's for all our team Development academies to support the progression and development of our team Chef Academies visiting our amazing suppliers across the UK Extras 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant Recommend a friend scheme Wagestream - access a share of your earned wages whenever you need it Employee of the month award Monthly team building events Annual celebration
Technical Service and Product Manager H&P EMEA
Synthomer plc
Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection - growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.Located within one of the most strategic industrial hubs in the Filago (BG) area, Synthomer S.r.l. specializes in the production of synthetic latexes in aqueous emulsion (NBR and SBR). These materials are the foundation of countless applications-from paper to carpets, from rugs to non-woven fabrics and adhesive tapes, disposable and reusable gloves.What truly sets us apart is our strong commitment to building a safer, healthier and more sustainable future. For us, protecting the environment, health, and workplace safety (SHE) isn't an added value: it's a core part of how we do business.Every day, we strive to reduce our environmental impact, minimize the use of natural resources and eliminate any potential risks for those who work with us or use our products.We believe in continuous improvement, in the power of ideas, and in the value of collaboration among diverse individuals. That's why we are committed to fostering an inclusive, dynamic, and inspiring environment where every talent-regardless of gender, age or background-can grow and thrive.In line with our company culture, we have implemented second-level agreements that support employee well-being and promote a healthy work-life balance.We are proud of our certifications UNI EN ISO 9001, 14001, 45001, EMAS and WHP, which reflect our concrete commitment to quality, environmental responsibility and workplace safety.If you're looking for a place where your skills can make a difference and your ambitions can truly take shape, you might be the right fit for our team.This position is open to all qualified individuals regardless of gender, age, sexual orientation, gender identity, nationality, ethnic origin, religious belief, disability or any other characteristic protected by law.Purpose of the JobEnsure customers receive high quality technical service support, being a key part of Synthomer's added value in the market.Analyse the market needs and ensure that we develop and offer the most suitable products/solutions to the market, forging a sustainable customer tie.Driving the profitable growth of the H&P Division. Define a consistent product strategy to increase both the market position and profitability across the assigned regions, aligning with the global business unit growth plan. Responsible for pricing strategy, margin and profitability.Main AccountabilitiesSupport new product development projects by translating customer requirements into new product specifications, and evaluating new product candidate's performance by in-house trials and field performance evaluations.Recommend products and support product positioning by demonstrating the value of Synthomer products in existing and new applications. Qualify Synthomer's products supporting trials at customer's sites, manage and direct customers in planning, processing, development, approval and usage of Synthomer products, within current and upcoming regulatory frame, promoting and securing Synthomer's business.Register both, customer data and current projects and keep them up to date in Synthomer's CRM data base.Bring forward ideas of product design, product application and process technology by VoC initiatives. Collect customer requirements and market insights for new/next generations of product.Deliver technical presentations on customer visits, conferences and trade shows. Define and edit technical data sheets.Develop relationships with technical/operational personnel at customer accounts.Handle and resolve complaints, in coordination with Synthomer laboratories, logistics and production. Ensure these activities are recorded in Synthomer's data base "Complaint manager" and close cases in a given time frame.Trouble shooting - Assist customers/distributors to sort out their issues when working with Synthomer products.Retrieve and distribute intelligence on market situation, development and business opportunities, supporting marketing/production management in budgeting and forecasting. Support the business plan for sales by supporting new opportunities and maintaining/supporting the current customer base and distribulors.Assist Marketing, Commercial Management and Sales team with information on existing products & new product launches, including training and customer communications.Support projects of the relevant applicalion labs. Transfer customer requests to the application lab team. Define lab activities, evaluate and report the findings.Provide technical training to new employees, distributors, cuslomers, Synthomer R&D & production management.Be an active part of relevant SBU and segment meetings, such as Synthomer's product management review (PMR).Make sure SHE-standards are kept in the relevant scope of responsibility, being compliant to Synthomer's SHE-system including internal, contractual and legal term.Responsible for setting the price strategy and to monitor and improve profitability in the assigned regions.Set and monitor commercial growth targets, engaging with the sales teams on developing performance goals with a view to profitable growth.Develop and execute the Product Strategy to grow the business, managing the product lifecycle and ownership of the product portfolio.Define the technology needs for new business growth including new opportunities, recipe optimisation and guiding operations on asset strategy and production cost.Work with procurement to ensure that the best possible material prices are available for this segment and understand raw material market trends to define the pricing strategy.Develop understanding of the global and regional market shape and size, establishing central databases and technogly and knowledge hub.Identify and develop new business opportunities working with customers and tech service to realise commercial and technical opportunities. Reviewing current performance, competiveness of the products and understanding what is needed to maximise value selling across regions and globally.Develop with Marketing product launch plans for effective new product introduction to market.Work with Marketing, R&D and Technical Service to identify new technical opportunities and develop business cases to support.Support the Global Business Directors on global Industry strategy, price management across the business where relevant and specific commercial projects, such as capex business cases and managing the commercial delivery to support specific capacity increases.Work contract: permanentRequirements & Knowledge and skillsDegree in Chemistry, Chemical Engineering or a related field.Initial experience or strong interest in Technical Service, Product Management or similar roles within the chemical industry is an advantage.Knowledge of polymer/latex systems and industrial applications is a plus.Ability or strong potential to translate customer needs into product solutions and support new product development.Understanding of market dynamics, pricing and profitability drivers is an asset.Customer-focused mindset with good communication and stakeholder management skills.Analytical and problem-solving approach, with a proactive and results-oriented attitude.Ability to work in international and cross-functional environments.Fluent in English; additional languages are a plus.Willingness to travel across EMEA and occasionally to Asia.Strong learning agility and curiosity, with the ability to quickly develop technical and business knowledge.BenefitsAnnual company bonusSubsidised canteenSmart workingTrainingCompany social events throughout the yearWHP (Workplaces Health Promotion) projectEmployee Assistance ProgrammeCompensation (range)€ 40.000 - € 70.000 gross annual salary. The final offer will be aligned with the candidate's experience, skills and internal equity.CLA: CCNL per gli addetti all'industria chimica Global Benefits OverviewCompetitive, market-aligned compensationDiscretionary global bonus schemeDiscretionary Long-Term Incentive Plan (LTIP) - for senior positionsCompany car or car allowance - varies by region and roleHealthcare - tailored to regional locationsParental leave and family support - maternity, paternity, adoption (aligned with regional policies)Working options - flexibility where it matters, based on role and business needsLearning & development opportunities - training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offersWellbeing support - employee assistance program (EAP), mental health resources, wellbeing initiativesRetirement / pension contributions - plans vary by countryCulture of Inclusion - where everyone can thrivePerformance culture, global reward & recognition programmes
16/06/2026
Full time
Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection - growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.Located within one of the most strategic industrial hubs in the Filago (BG) area, Synthomer S.r.l. specializes in the production of synthetic latexes in aqueous emulsion (NBR and SBR). These materials are the foundation of countless applications-from paper to carpets, from rugs to non-woven fabrics and adhesive tapes, disposable and reusable gloves.What truly sets us apart is our strong commitment to building a safer, healthier and more sustainable future. For us, protecting the environment, health, and workplace safety (SHE) isn't an added value: it's a core part of how we do business.Every day, we strive to reduce our environmental impact, minimize the use of natural resources and eliminate any potential risks for those who work with us or use our products.We believe in continuous improvement, in the power of ideas, and in the value of collaboration among diverse individuals. That's why we are committed to fostering an inclusive, dynamic, and inspiring environment where every talent-regardless of gender, age or background-can grow and thrive.In line with our company culture, we have implemented second-level agreements that support employee well-being and promote a healthy work-life balance.We are proud of our certifications UNI EN ISO 9001, 14001, 45001, EMAS and WHP, which reflect our concrete commitment to quality, environmental responsibility and workplace safety.If you're looking for a place where your skills can make a difference and your ambitions can truly take shape, you might be the right fit for our team.This position is open to all qualified individuals regardless of gender, age, sexual orientation, gender identity, nationality, ethnic origin, religious belief, disability or any other characteristic protected by law.Purpose of the JobEnsure customers receive high quality technical service support, being a key part of Synthomer's added value in the market.Analyse the market needs and ensure that we develop and offer the most suitable products/solutions to the market, forging a sustainable customer tie.Driving the profitable growth of the H&P Division. Define a consistent product strategy to increase both the market position and profitability across the assigned regions, aligning with the global business unit growth plan. Responsible for pricing strategy, margin and profitability.Main AccountabilitiesSupport new product development projects by translating customer requirements into new product specifications, and evaluating new product candidate's performance by in-house trials and field performance evaluations.Recommend products and support product positioning by demonstrating the value of Synthomer products in existing and new applications. Qualify Synthomer's products supporting trials at customer's sites, manage and direct customers in planning, processing, development, approval and usage of Synthomer products, within current and upcoming regulatory frame, promoting and securing Synthomer's business.Register both, customer data and current projects and keep them up to date in Synthomer's CRM data base.Bring forward ideas of product design, product application and process technology by VoC initiatives. Collect customer requirements and market insights for new/next generations of product.Deliver technical presentations on customer visits, conferences and trade shows. Define and edit technical data sheets.Develop relationships with technical/operational personnel at customer accounts.Handle and resolve complaints, in coordination with Synthomer laboratories, logistics and production. Ensure these activities are recorded in Synthomer's data base "Complaint manager" and close cases in a given time frame.Trouble shooting - Assist customers/distributors to sort out their issues when working with Synthomer products.Retrieve and distribute intelligence on market situation, development and business opportunities, supporting marketing/production management in budgeting and forecasting. Support the business plan for sales by supporting new opportunities and maintaining/supporting the current customer base and distribulors.Assist Marketing, Commercial Management and Sales team with information on existing products & new product launches, including training and customer communications.Support projects of the relevant applicalion labs. Transfer customer requests to the application lab team. Define lab activities, evaluate and report the findings.Provide technical training to new employees, distributors, cuslomers, Synthomer R&D & production management.Be an active part of relevant SBU and segment meetings, such as Synthomer's product management review (PMR).Make sure SHE-standards are kept in the relevant scope of responsibility, being compliant to Synthomer's SHE-system including internal, contractual and legal term.Responsible for setting the price strategy and to monitor and improve profitability in the assigned regions.Set and monitor commercial growth targets, engaging with the sales teams on developing performance goals with a view to profitable growth.Develop and execute the Product Strategy to grow the business, managing the product lifecycle and ownership of the product portfolio.Define the technology needs for new business growth including new opportunities, recipe optimisation and guiding operations on asset strategy and production cost.Work with procurement to ensure that the best possible material prices are available for this segment and understand raw material market trends to define the pricing strategy.Develop understanding of the global and regional market shape and size, establishing central databases and technogly and knowledge hub.Identify and develop new business opportunities working with customers and tech service to realise commercial and technical opportunities. Reviewing current performance, competiveness of the products and understanding what is needed to maximise value selling across regions and globally.Develop with Marketing product launch plans for effective new product introduction to market.Work with Marketing, R&D and Technical Service to identify new technical opportunities and develop business cases to support.Support the Global Business Directors on global Industry strategy, price management across the business where relevant and specific commercial projects, such as capex business cases and managing the commercial delivery to support specific capacity increases.Work contract: permanentRequirements & Knowledge and skillsDegree in Chemistry, Chemical Engineering or a related field.Initial experience or strong interest in Technical Service, Product Management or similar roles within the chemical industry is an advantage.Knowledge of polymer/latex systems and industrial applications is a plus.Ability or strong potential to translate customer needs into product solutions and support new product development.Understanding of market dynamics, pricing and profitability drivers is an asset.Customer-focused mindset with good communication and stakeholder management skills.Analytical and problem-solving approach, with a proactive and results-oriented attitude.Ability to work in international and cross-functional environments.Fluent in English; additional languages are a plus.Willingness to travel across EMEA and occasionally to Asia.Strong learning agility and curiosity, with the ability to quickly develop technical and business knowledge.BenefitsAnnual company bonusSubsidised canteenSmart workingTrainingCompany social events throughout the yearWHP (Workplaces Health Promotion) projectEmployee Assistance ProgrammeCompensation (range)€ 40.000 - € 70.000 gross annual salary. The final offer will be aligned with the candidate's experience, skills and internal equity.CLA: CCNL per gli addetti all'industria chimica Global Benefits OverviewCompetitive, market-aligned compensationDiscretionary global bonus schemeDiscretionary Long-Term Incentive Plan (LTIP) - for senior positionsCompany car or car allowance - varies by region and roleHealthcare - tailored to regional locationsParental leave and family support - maternity, paternity, adoption (aligned with regional policies)Working options - flexibility where it matters, based on role and business needsLearning & development opportunities - training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offersWellbeing support - employee assistance program (EAP), mental health resources, wellbeing initiativesRetirement / pension contributions - plans vary by countryCulture of Inclusion - where everyone can thrivePerformance culture, global reward & recognition programmes
Senior Technical Project Manager - Information Security
Aegeurope
Looking for your next project management role within Information Security? Want to work for an organisation recognised as one of The Sunday Times Best Places to Work? We're looking for a Senior Technical Project Manager to deliver high-impact cybersecurity initiatives across our business. Reporting to the Chief Information Security Officer (CISO), this role sits at the centre of our security programme, working across teams to deliver complex projects that protect our organisation and support our wider strategy. What you'll be doing Cybersecurity Programme Delivery Deliver large-scale security projects such as SIEM, vulnerability management, identity and access management, and data protection initiatives Ensure projects are delivered on time, within scope, and aligned to security and regulatory requirements Stakeholder & Cross-Functional Working Work closely with Information Security, IT, Legal and business teams to align priorities and manage dependencies Act as a key link between teams and vendors to keep projects on track and risks managed Governance, Risk & Reporting Manage project governance, tracking progress, risks and key milestones Provide clear updates to leadership on delivery, risks and overall security posture Senior Stakeholder Engagement Share regular updates and insights with senior stakeholders, including C-level Translate technical delivery into clear business impact and outcomes Vendor & Third-Party Management Support vendor selection and manage supplier relationships across project delivery Ensure services meet expected quality, timelines and security standards Continuous Improvement Improve project delivery approaches, tools and ways of working across the security programme Capture lessons learned and strengthen future delivery What we're looking for Experience delivering projects within cybersecurity, IT or technology risk Understanding of key security areas such as SOC, incident response, GRC, data protection and frameworks (e.g. ISO 27001, NIST) Experience working across multiple teams in a complex organisation Strong organisational skills with the ability to manage multiple priorities Clear communication skills and ability to influence stakeholders at all levels Experience using tools such as Jira, MS Project, Smartsheet or similar Location and Working Hours You'll be based at our head office in Blackfriars, a short walk from Southwark tube station and Blackfriars rail station. We offer flexible start and end times and currently work onsite 4 days a week and 1 day remotely. We welcome flexible working conversations. Commitment to Inclusion We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please let us know.
16/06/2026
Full time
Looking for your next project management role within Information Security? Want to work for an organisation recognised as one of The Sunday Times Best Places to Work? We're looking for a Senior Technical Project Manager to deliver high-impact cybersecurity initiatives across our business. Reporting to the Chief Information Security Officer (CISO), this role sits at the centre of our security programme, working across teams to deliver complex projects that protect our organisation and support our wider strategy. What you'll be doing Cybersecurity Programme Delivery Deliver large-scale security projects such as SIEM, vulnerability management, identity and access management, and data protection initiatives Ensure projects are delivered on time, within scope, and aligned to security and regulatory requirements Stakeholder & Cross-Functional Working Work closely with Information Security, IT, Legal and business teams to align priorities and manage dependencies Act as a key link between teams and vendors to keep projects on track and risks managed Governance, Risk & Reporting Manage project governance, tracking progress, risks and key milestones Provide clear updates to leadership on delivery, risks and overall security posture Senior Stakeholder Engagement Share regular updates and insights with senior stakeholders, including C-level Translate technical delivery into clear business impact and outcomes Vendor & Third-Party Management Support vendor selection and manage supplier relationships across project delivery Ensure services meet expected quality, timelines and security standards Continuous Improvement Improve project delivery approaches, tools and ways of working across the security programme Capture lessons learned and strengthen future delivery What we're looking for Experience delivering projects within cybersecurity, IT or technology risk Understanding of key security areas such as SOC, incident response, GRC, data protection and frameworks (e.g. ISO 27001, NIST) Experience working across multiple teams in a complex organisation Strong organisational skills with the ability to manage multiple priorities Clear communication skills and ability to influence stakeholders at all levels Experience using tools such as Jira, MS Project, Smartsheet or similar Location and Working Hours You'll be based at our head office in Blackfriars, a short walk from Southwark tube station and Blackfriars rail station. We offer flexible start and end times and currently work onsite 4 days a week and 1 day remotely. We welcome flexible working conversations. Commitment to Inclusion We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please let us know.
Corporate Planning & Management, Product Owner - Procurement Customer Journey, Associate, Birmingham
WeAreTechWomen Birmingham, Staffordshire
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement Enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting Manages product lifecycle and reporting for vendor supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning Manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering Develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management Includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. Job responsibilities will include, but are not limited to: Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. Qualifications: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake to Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium to large scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
16/06/2026
Full time
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement Enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting Manages product lifecycle and reporting for vendor supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning Manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering Develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management Includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. Job responsibilities will include, but are not limited to: Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. Qualifications: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake to Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium to large scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
IT Programme Manager
London Insurance Life
IT Programme ManagerApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 16, 2026 (6 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Summary This senior lead delivery role forms part of a distributed, global IT team that is responsible for the continued availability and support of an international on-premise and cloud infrastructure. Accountable for programme delivery and resource management. On-boarding of new technology aligning with organisational and technology strategies. Although London based, the role will be expected to work in a fast-pace environment as a globally expanding business, with regular interaction across international time zones, spanning 50 countries with over 16,000 employees. Managing delivery of Infrastructure capital investment portfolio ensuring successful delivery to both time and budget. As a senior role, it is expected that more complex, commercially significant and therefore more extensive projects will be managed within this role. Job Specific Skills Profile At least 5 years' experience as an IT infrastructure and operational change Programme Manager. Demonstrable C-level governance and commercial management. Significant experience as a hands-on Project Manager to show demonstrable understanding of delivery process. Although this is a programme management role the Programme Manager will at times need to be hands-on in part to coach and mature the wider team on best practice. Effective prioritisation across the delivery programmes to ensure that resource is utilised on the highest priority projects. Demonstrable experience of leading across mixed stakeholder groups communicating between non-technical and technical people. Demonstrable experience of mixed lifecycle projects and the ability to mature to waterfall or agile practices where applicable. Demonstrable experience of building & leading a programme community based on collaboration between internal business stakeholders and multiple vendors. Experience demonstrating ability to manage across parallel implementation projects and dependent workstreams controlling scope, schedule and cost. Management of dependencies of varying complexity, planning and feeding into other programmes and portfolios. Ability to remove blockers and manage risks, commercials, budgets and people. Build and maintain programme momentum through a multi-year schedule across parallel projects and workstreams. Ability to support the programme sponsors by overseeing the delivery of their vision for the programme. Technical Skills Required: Must have demonstrable experience: Programme Management of large IT Infrastructure implementations within the insurance industry. Programme Governance and delivery Frameworks that support management across multiple related projects and workstreams. Programme & Project Manager skills, with either MSP, PRINCE2 Practitioner or PMP. Delivery and management of programme budgets, often in excess of £5m. Delivery of large company rollout of Microsoft core technologies. Programme planning tools and techniques across scope, schedule and resources. Identification and management of programme assumptions, dependencies, risks and issues. Support & coach the programme team across a globally & culturally diverse community. Vendor management across a globally & culturally diverse community.Desirable experience: Insurance industry experience, preferably London Market. In-depth knowledge and experience of Waterfall, Agile and other methods. In-depth knowledge of Microsoft core technologies. In-depth knowledge of IT networking and other infrastructure concepts and technologies i.e. Azure, WAN, LAN, SD-WAN, Wi-Fi, VMware, SAN, SQL etc. Core Responsibilities for all Staff Achieve Results through Relationships with All Parties Deliver a personal performance that contributes towards Group and/or Company achieving their objectives. Achieve lasting relationships with all parties (internal clients, suppliers, third parties and other staff). Delivery of Service Consistently deliver an excellent and comprehensive service, on-time, within budget and to, or exceeding quality expectations. Conduct and Integrity Ensure all dealings are carried out with integrity and professionalism. Act in utmost good faith, in accordance with Group and/or Company policies and never risk the Company's or the Group's reputation. General Responsibilities Clients Develop strong relationships with the Business Units. Respond to the Business Units' requirements as appropriate. Support the business units with their use of the IT systems. Behave with all clients (both internal and external) fairly and ethically with excellent customer service. Take ownership of issues and provide updates to users on outstanding issues. Management Ensure team members are competent to carry out their responsibilities. Motivate team to deliver high performance and achieve objectives. Administration Ensure up to date records are maintained at all times on the Group and Company systems. Interpret instructions and issues arising, and then implement actions according to policies and procedures. Compliance Ensure compliance with all applicable Group and /or Company policies and procedures. Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures. Ensure compliance with legal and regulatory requirements. Maintain accurate records and deal with correspondence appropriately. Ensure compliance with Anti Bribery and Corruption policy and procedures. Reporting Monitor and report on Business Units' issues. Provide relevant management information to senior management. Any other reasonable duties, as required.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
16/06/2026
Full time
IT Programme ManagerApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 16, 2026 (6 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Summary This senior lead delivery role forms part of a distributed, global IT team that is responsible for the continued availability and support of an international on-premise and cloud infrastructure. Accountable for programme delivery and resource management. On-boarding of new technology aligning with organisational and technology strategies. Although London based, the role will be expected to work in a fast-pace environment as a globally expanding business, with regular interaction across international time zones, spanning 50 countries with over 16,000 employees. Managing delivery of Infrastructure capital investment portfolio ensuring successful delivery to both time and budget. As a senior role, it is expected that more complex, commercially significant and therefore more extensive projects will be managed within this role. Job Specific Skills Profile At least 5 years' experience as an IT infrastructure and operational change Programme Manager. Demonstrable C-level governance and commercial management. Significant experience as a hands-on Project Manager to show demonstrable understanding of delivery process. Although this is a programme management role the Programme Manager will at times need to be hands-on in part to coach and mature the wider team on best practice. Effective prioritisation across the delivery programmes to ensure that resource is utilised on the highest priority projects. Demonstrable experience of leading across mixed stakeholder groups communicating between non-technical and technical people. Demonstrable experience of mixed lifecycle projects and the ability to mature to waterfall or agile practices where applicable. Demonstrable experience of building & leading a programme community based on collaboration between internal business stakeholders and multiple vendors. Experience demonstrating ability to manage across parallel implementation projects and dependent workstreams controlling scope, schedule and cost. Management of dependencies of varying complexity, planning and feeding into other programmes and portfolios. Ability to remove blockers and manage risks, commercials, budgets and people. Build and maintain programme momentum through a multi-year schedule across parallel projects and workstreams. Ability to support the programme sponsors by overseeing the delivery of their vision for the programme. Technical Skills Required: Must have demonstrable experience: Programme Management of large IT Infrastructure implementations within the insurance industry. Programme Governance and delivery Frameworks that support management across multiple related projects and workstreams. Programme & Project Manager skills, with either MSP, PRINCE2 Practitioner or PMP. Delivery and management of programme budgets, often in excess of £5m. Delivery of large company rollout of Microsoft core technologies. Programme planning tools and techniques across scope, schedule and resources. Identification and management of programme assumptions, dependencies, risks and issues. Support & coach the programme team across a globally & culturally diverse community. Vendor management across a globally & culturally diverse community.Desirable experience: Insurance industry experience, preferably London Market. In-depth knowledge and experience of Waterfall, Agile and other methods. In-depth knowledge of Microsoft core technologies. In-depth knowledge of IT networking and other infrastructure concepts and technologies i.e. Azure, WAN, LAN, SD-WAN, Wi-Fi, VMware, SAN, SQL etc. Core Responsibilities for all Staff Achieve Results through Relationships with All Parties Deliver a personal performance that contributes towards Group and/or Company achieving their objectives. Achieve lasting relationships with all parties (internal clients, suppliers, third parties and other staff). Delivery of Service Consistently deliver an excellent and comprehensive service, on-time, within budget and to, or exceeding quality expectations. Conduct and Integrity Ensure all dealings are carried out with integrity and professionalism. Act in utmost good faith, in accordance with Group and/or Company policies and never risk the Company's or the Group's reputation. General Responsibilities Clients Develop strong relationships with the Business Units. Respond to the Business Units' requirements as appropriate. Support the business units with their use of the IT systems. Behave with all clients (both internal and external) fairly and ethically with excellent customer service. Take ownership of issues and provide updates to users on outstanding issues. Management Ensure team members are competent to carry out their responsibilities. Motivate team to deliver high performance and achieve objectives. Administration Ensure up to date records are maintained at all times on the Group and Company systems. Interpret instructions and issues arising, and then implement actions according to policies and procedures. Compliance Ensure compliance with all applicable Group and /or Company policies and procedures. Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures. Ensure compliance with legal and regulatory requirements. Maintain accurate records and deal with correspondence appropriately. Ensure compliance with Anti Bribery and Corruption policy and procedures. Reporting Monitor and report on Business Units' issues. Provide relevant management information to senior management. Any other reasonable duties, as required.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
ICT Digital Delivery Manager
Tesol Inc Biggleswade, Bedfordshire
ICT Digital Delivery Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum Vacancy Type: Permanent Shape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. What you'll be responsible for Lead multidisciplinary teams and suppliers across key infrastructure domains: Hosting & Cloud Platforms - Data centres, hybrid cloud environments, storage, backup, and resilience; Networks & Connectivity - LAN/WAN, remote access, telephony, and mission critical connectivity; Communications - Airwave services and transition to the Emergency Services Network (ESN); Cyber & Technical Security - Infrastructure security, vulnerability management, and remediation. Own infrastructure service performance, availability, and continuous improvement. Lead supplier and partner relationships, including strategic partners such as BT. Manage contracts, SLAs, and commercial performance. Drive modernisation of infrastructure across hybrid and cloud environments. Collaborate with Digital, Innovation, and operational stakeholders. What we're looking for Proven infrastructure leader who combines technical depth with strategic leadership. Extensive experience managing enterprise-scale IT infrastructure environments. Strong knowledge of cloud, networks, hosting, and security domains. Experience managing suppliers, contracts, and outsourced services. A track record of delivering resilient, high availability services. Excellent stakeholder engagement and influencing skills. The ability to lead teams through change and transformation. Why join us? Make a direct impact on public safety and frontline policing. Lead complex, large scale infrastructure supporting critical services. Work in a collaborative, multi force environment. Be part of a team driving digital and infrastructure transformation. The closing date for applications is 09/07/2026, 12:00.
16/06/2026
Full time
ICT Digital Delivery Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum Vacancy Type: Permanent Shape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. What you'll be responsible for Lead multidisciplinary teams and suppliers across key infrastructure domains: Hosting & Cloud Platforms - Data centres, hybrid cloud environments, storage, backup, and resilience; Networks & Connectivity - LAN/WAN, remote access, telephony, and mission critical connectivity; Communications - Airwave services and transition to the Emergency Services Network (ESN); Cyber & Technical Security - Infrastructure security, vulnerability management, and remediation. Own infrastructure service performance, availability, and continuous improvement. Lead supplier and partner relationships, including strategic partners such as BT. Manage contracts, SLAs, and commercial performance. Drive modernisation of infrastructure across hybrid and cloud environments. Collaborate with Digital, Innovation, and operational stakeholders. What we're looking for Proven infrastructure leader who combines technical depth with strategic leadership. Extensive experience managing enterprise-scale IT infrastructure environments. Strong knowledge of cloud, networks, hosting, and security domains. Experience managing suppliers, contracts, and outsourced services. A track record of delivering resilient, high availability services. Excellent stakeholder engagement and influencing skills. The ability to lead teams through change and transformation. Why join us? Make a direct impact on public safety and frontline policing. Lead complex, large scale infrastructure supporting critical services. Work in a collaborative, multi force environment. Be part of a team driving digital and infrastructure transformation. The closing date for applications is 09/07/2026, 12:00.
Social Value and Sustainability Lead
TVS Supply Chain Solutions Chorley, Lancashire
Enhance your Career with TVS Supply Chain Solutions TVSSCS is seeking a Social Value & Sustainability Lead to drive meaningful, measurable change across a complex and diverse supply chain business operating across the UK and Europe. This role focuses on delivery, influence and embedding change in an operational environment. Working closely with the Head of Compliance and wider compliance teams, the successful candidate will shape and deliver a long term strategy, vision and measurable outcomes for sustainability and social value. Job Responsibilities Partner with the Head of Compliance and senior leadership to develop and implement a long term sustainability and social value strategy, including clear vision, mission and measurable outcomes. Define UK and European strategic priorities aligned to ESG, regulatory requirements and client expectations. Establish governance frameworks, targets and roadmaps that deliver practical and scalable results. Driving Change Across the Supply Chain Lead the integration of sustainability and social value across a diverse and complex supply chain, ensuring alignment with business objectives. Drive cultural and operational change by embedding sustainability requirements into procurement, supplier management and service delivery. Work with suppliers to improve performance in areas such as carbon reduction, ethical sourcing and social impact. Utilise platforms such as EcoVadis, Sedex and THRIVE to monitor and enhance supplier performance. Programme Delivery & Implementation Design and deliver sustainability and social value programmes across the UK and Europe, including: Carbon reduction and energy efficiency initiatives Waste, water and resource management improvements Community engagement, employability and social impact programmes Ensure delivery against clearly defined KPIs, timelines and budgets. Translate strategy into practical, workable solutions that can be implemented across operational teams. Stakeholder Engagement & Influence Build strong relationships with internal teams, clients, suppliers and external partners. Engage and influence stakeholders at all levels to achieve buy in and drive behavioural change. Identify and build partnerships with organisations such as the UN Global Compact and leading sustainability institutes. Represent the organisation at industry forums and stakeholder events. Measurement, Reporting & Compliance Develop and maintain robust reporting frameworks aligned to standards such as GRI, CDP and ESG reporting requirements. Track and report progress against sustainability and social value targets, including: Carbon reduction Social value contributions (jobs, apprenticeships, volunteering, local spend) Supplier performance improvements Build dashboards and metrics in collaboration with senior leadership to support decision making. Ensure compliance with UK and European sustainability legislation and emerging regulatory requirements. Communication & Continuous Improvement Act as the organisation's subject matter expert on sustainability and social value. Translate complex regulatory, technical and ESG requirements into clear, actionable guidance for operational teams. Support internal and external communications, including case studies, reporting and thought leadership. Continuously monitor industry trends, identifying opportunities for innovation and improvement. Knowledge, Skills, Qualifications and Experience Proven experience in sustainability, ESG, social value or CSR, ideally within a supply chain or operational environment. Experience driving change programmes across complex, multi region organisations. Strong understanding of: ESG frameworks and reporting (GRI, CDP etc.) Supply chain sustainability and responsible procurement Net zero strategies, carbon footprinting and environmental management Experience with platforms such as EcoVadis, Sedex or similar tools. Skills & Capabilities Strong project and programme management skills. Excellent stakeholder engagement and influencing abilities. Strategic thinker with the ability to translate vision into practical delivery. Strong analytical skills with the ability to interpret data and measure impact. Confident communicator able to simplify complex topics for diverse audiences. Qualifications (Desirable) Degree or equivalent experience in Sustainability, Environmental Science, Business or related field. Professional certifications in sustainability, ESG or social value (desirable). Benefits Competitive salary. Pension scheme with up to 6% employer matched contributions. Life assurance. 25 days holiday plus 8 statutory bank holidays. Holiday buy back scheme (5 additional days available). Salary sacrifice car scheme - a cost effective way to lease a new car via salary sacrifice (subject to minimum earnings eligibility). Established hybrid working structure. Enhanced maternity and paternity leave. Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long term health condition support Wellbeing and healthy living support Cycle to work scheme. Professional membership and study sponsorship. Quarterly employee recognition awards. Employee referral scheme with financial reward. Benefits hub with employee retail discounts. Discounted eye test vouchers. Job Location PR6 7AJ Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. The process includes verification of identity, right to work in the UK, employment history and a basic criminal records check for unspent convictions. Candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. Equal Opportunities TVS Supply Chain Solutions is an Equal Opportunities Employer. We have signed the Armed Forces covenant and are a forces friendly employer.
16/06/2026
Full time
Enhance your Career with TVS Supply Chain Solutions TVSSCS is seeking a Social Value & Sustainability Lead to drive meaningful, measurable change across a complex and diverse supply chain business operating across the UK and Europe. This role focuses on delivery, influence and embedding change in an operational environment. Working closely with the Head of Compliance and wider compliance teams, the successful candidate will shape and deliver a long term strategy, vision and measurable outcomes for sustainability and social value. Job Responsibilities Partner with the Head of Compliance and senior leadership to develop and implement a long term sustainability and social value strategy, including clear vision, mission and measurable outcomes. Define UK and European strategic priorities aligned to ESG, regulatory requirements and client expectations. Establish governance frameworks, targets and roadmaps that deliver practical and scalable results. Driving Change Across the Supply Chain Lead the integration of sustainability and social value across a diverse and complex supply chain, ensuring alignment with business objectives. Drive cultural and operational change by embedding sustainability requirements into procurement, supplier management and service delivery. Work with suppliers to improve performance in areas such as carbon reduction, ethical sourcing and social impact. Utilise platforms such as EcoVadis, Sedex and THRIVE to monitor and enhance supplier performance. Programme Delivery & Implementation Design and deliver sustainability and social value programmes across the UK and Europe, including: Carbon reduction and energy efficiency initiatives Waste, water and resource management improvements Community engagement, employability and social impact programmes Ensure delivery against clearly defined KPIs, timelines and budgets. Translate strategy into practical, workable solutions that can be implemented across operational teams. Stakeholder Engagement & Influence Build strong relationships with internal teams, clients, suppliers and external partners. Engage and influence stakeholders at all levels to achieve buy in and drive behavioural change. Identify and build partnerships with organisations such as the UN Global Compact and leading sustainability institutes. Represent the organisation at industry forums and stakeholder events. Measurement, Reporting & Compliance Develop and maintain robust reporting frameworks aligned to standards such as GRI, CDP and ESG reporting requirements. Track and report progress against sustainability and social value targets, including: Carbon reduction Social value contributions (jobs, apprenticeships, volunteering, local spend) Supplier performance improvements Build dashboards and metrics in collaboration with senior leadership to support decision making. Ensure compliance with UK and European sustainability legislation and emerging regulatory requirements. Communication & Continuous Improvement Act as the organisation's subject matter expert on sustainability and social value. Translate complex regulatory, technical and ESG requirements into clear, actionable guidance for operational teams. Support internal and external communications, including case studies, reporting and thought leadership. Continuously monitor industry trends, identifying opportunities for innovation and improvement. Knowledge, Skills, Qualifications and Experience Proven experience in sustainability, ESG, social value or CSR, ideally within a supply chain or operational environment. Experience driving change programmes across complex, multi region organisations. Strong understanding of: ESG frameworks and reporting (GRI, CDP etc.) Supply chain sustainability and responsible procurement Net zero strategies, carbon footprinting and environmental management Experience with platforms such as EcoVadis, Sedex or similar tools. Skills & Capabilities Strong project and programme management skills. Excellent stakeholder engagement and influencing abilities. Strategic thinker with the ability to translate vision into practical delivery. Strong analytical skills with the ability to interpret data and measure impact. Confident communicator able to simplify complex topics for diverse audiences. Qualifications (Desirable) Degree or equivalent experience in Sustainability, Environmental Science, Business or related field. Professional certifications in sustainability, ESG or social value (desirable). Benefits Competitive salary. Pension scheme with up to 6% employer matched contributions. Life assurance. 25 days holiday plus 8 statutory bank holidays. Holiday buy back scheme (5 additional days available). Salary sacrifice car scheme - a cost effective way to lease a new car via salary sacrifice (subject to minimum earnings eligibility). Established hybrid working structure. Enhanced maternity and paternity leave. Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long term health condition support Wellbeing and healthy living support Cycle to work scheme. Professional membership and study sponsorship. Quarterly employee recognition awards. Employee referral scheme with financial reward. Benefits hub with employee retail discounts. Discounted eye test vouchers. Job Location PR6 7AJ Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. The process includes verification of identity, right to work in the UK, employment history and a basic criminal records check for unspent convictions. Candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. Equal Opportunities TVS Supply Chain Solutions is an Equal Opportunities Employer. We have signed the Armed Forces covenant and are a forces friendly employer.
ICT Digital Delivery Manager
Tesol Inc Exeter, Devon
ICT Digital Delivery Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum Vacancy Type: Permanent Shape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. We're looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations. This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands. What you'll be responsible for You will lead multidisciplinary teams and suppliers across key infrastructure domains: Hosting & Cloud Platforms Data centres, hybrid cloud environments, storage, backup, and resilience Networks & Connectivity LAN/WAN, remote access, telephony, and mission-critical connectivity Communications Airwave services and transition to the Emergency Services Network (ESN) Cyber & Technical Security Infrastructure security, vulnerability management, and remediation You will: Own infrastructure service performance, availability, and continuous improvement Lead supplier and partner relationships, including strategic partners such as BT Manage contracts, SLAs, and commercial performance Drive modernisation of infrastructure across hybrid and cloud environments Collaborate with Digital, Innovation, and operational stakeholders What we're looking for You are a proven infrastructure leader who combines technical depth with strategic leadership. You will bring: Extensive experience managing enterprise-scale IT infrastructure environments Strong knowledge of cloud, networks, hosting, and security domains Experience managing suppliers, contracts, and outsourced services A track record of delivering resilient, high-availability services Excellent stakeholder engagement and influencing skills The ability to lead teams through change and transformation Why join us? Make a direct impact on public safety and frontline policing Lead complex, large-scale infrastructure supporting critical services Work in a collaborative, multi-force environment Be part of a team driving digital and infrastructure transformation
16/06/2026
Full time
ICT Digital Delivery Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum Vacancy Type: Permanent Shape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. We're looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations. This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands. What you'll be responsible for You will lead multidisciplinary teams and suppliers across key infrastructure domains: Hosting & Cloud Platforms Data centres, hybrid cloud environments, storage, backup, and resilience Networks & Connectivity LAN/WAN, remote access, telephony, and mission-critical connectivity Communications Airwave services and transition to the Emergency Services Network (ESN) Cyber & Technical Security Infrastructure security, vulnerability management, and remediation You will: Own infrastructure service performance, availability, and continuous improvement Lead supplier and partner relationships, including strategic partners such as BT Manage contracts, SLAs, and commercial performance Drive modernisation of infrastructure across hybrid and cloud environments Collaborate with Digital, Innovation, and operational stakeholders What we're looking for You are a proven infrastructure leader who combines technical depth with strategic leadership. You will bring: Extensive experience managing enterprise-scale IT infrastructure environments Strong knowledge of cloud, networks, hosting, and security domains Experience managing suppliers, contracts, and outsourced services A track record of delivering resilient, high-availability services Excellent stakeholder engagement and influencing skills The ability to lead teams through change and transformation Why join us? Make a direct impact on public safety and frontline policing Lead complex, large-scale infrastructure supporting critical services Work in a collaborative, multi-force environment Be part of a team driving digital and infrastructure transformation
Senior Project Manager
Virgin Media Business Ireland Bradford, Yorkshire
Senior Project ManagerApplylocations: Bradfordtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: July 9, 2026 (24 days left to apply)job requisition id: REQ\_ We're looking for a Senior Project Manager to join our growing team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week. You'll play a key role in shaping and delivering impactful digital transformation initiatives and B2B products, working at the heart of our technology and operational teams, and closely with our customers.From discovery through to deployment and continuous improvement (CI/CD), you'll lead end-to-end delivery driving high-quality outcomes that directly support our strategic growth. This is an exciting opportunity to work with cutting-edge technologies, including automation and AI, as we scale our services and enhance customer experiences.As a seasoned software delivery expert, you'll lead from the front, driving performance, quality and value across cross-functional teams, both internal and external. You'll confidently manage stakeholders at all levels, balance competing priorities, mitigate risks and control budgets, ensuring projects are delivered on time and within scope.You'll also bring a solutions-focused, data-driven mindset using insight to challenge thinking, navigate complexity and make smart, impactful decisions that deliver real results. What will you be doing? Leading end-to-end delivery of the release backlog using Agile/Scrum, managing scope, timelines and budgets while coordinating cross-functional teams Partnering with customers, SMEs, product, design, technology and security teams to shape and deliver solutions that drive measurable business outcomes Removing blockers and managing risks by working closely with team managers, process leads and senior stakeholders Owning key delivery documentation, including scope, user stories, sprint plans, delivery plans and risk registers Driving alignment across product and delivery teams, ensuring clear communication and accountability throughout Embedding a culture of innovation, continuous improvement, ownership and high performance Building strong, effective relationships with third-party suppliers to support successful delivery Providing leadership, coaching and support to team members to enable growth and high performance Identifying opportunities to enhance delivery effectiveness, applying best practice in Agile and staying ahead of emerging technologies We tend to look for people with: Essential: Project Management certification (e.g. PRINCE2, APM, PMP). Proven experience delivering complex software projects using Agile methodologies. Track record of leading cross-functional teams to deliver B2B solutions, including custom builds and low/no-code platforms (exposure to AI is advantageous). High attention to detail with a strong focus on quality. Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical audiences. Strong team player with effective interpersonal skills and a passion for mentoring others. Proficient in tools such as Microsoft 365, Microsoft Project, Jira, or similar. Comfortable working with data to support analysis, reporting and decision-making. Desirable Experience driving process improvements and optimising resources. Understanding of UX/UI principles, with familiarity with tools such as Miro, Figma or Visio. Strong analytical thinking and problem-solving capability. Highly organised, resilient and adaptable in fast-paced environments. Experience working in multi-entity or high-volume operations, ideally within finance or back-office functions. What's in it for you? Competitive salary + bonus. 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
16/06/2026
Full time
Senior Project ManagerApplylocations: Bradfordtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: July 9, 2026 (24 days left to apply)job requisition id: REQ\_ We're looking for a Senior Project Manager to join our growing team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week. You'll play a key role in shaping and delivering impactful digital transformation initiatives and B2B products, working at the heart of our technology and operational teams, and closely with our customers.From discovery through to deployment and continuous improvement (CI/CD), you'll lead end-to-end delivery driving high-quality outcomes that directly support our strategic growth. This is an exciting opportunity to work with cutting-edge technologies, including automation and AI, as we scale our services and enhance customer experiences.As a seasoned software delivery expert, you'll lead from the front, driving performance, quality and value across cross-functional teams, both internal and external. You'll confidently manage stakeholders at all levels, balance competing priorities, mitigate risks and control budgets, ensuring projects are delivered on time and within scope.You'll also bring a solutions-focused, data-driven mindset using insight to challenge thinking, navigate complexity and make smart, impactful decisions that deliver real results. What will you be doing? Leading end-to-end delivery of the release backlog using Agile/Scrum, managing scope, timelines and budgets while coordinating cross-functional teams Partnering with customers, SMEs, product, design, technology and security teams to shape and deliver solutions that drive measurable business outcomes Removing blockers and managing risks by working closely with team managers, process leads and senior stakeholders Owning key delivery documentation, including scope, user stories, sprint plans, delivery plans and risk registers Driving alignment across product and delivery teams, ensuring clear communication and accountability throughout Embedding a culture of innovation, continuous improvement, ownership and high performance Building strong, effective relationships with third-party suppliers to support successful delivery Providing leadership, coaching and support to team members to enable growth and high performance Identifying opportunities to enhance delivery effectiveness, applying best practice in Agile and staying ahead of emerging technologies We tend to look for people with: Essential: Project Management certification (e.g. PRINCE2, APM, PMP). Proven experience delivering complex software projects using Agile methodologies. Track record of leading cross-functional teams to deliver B2B solutions, including custom builds and low/no-code platforms (exposure to AI is advantageous). High attention to detail with a strong focus on quality. Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical audiences. Strong team player with effective interpersonal skills and a passion for mentoring others. Proficient in tools such as Microsoft 365, Microsoft Project, Jira, or similar. Comfortable working with data to support analysis, reporting and decision-making. Desirable Experience driving process improvements and optimising resources. Understanding of UX/UI principles, with familiarity with tools such as Miro, Figma or Visio. Strong analytical thinking and problem-solving capability. Highly organised, resilient and adaptable in fast-paced environments. Experience working in multi-entity or high-volume operations, ideally within finance or back-office functions. What's in it for you? Competitive salary + bonus. 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
Lead Delivery Manager
慨正橡扯
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
16/06/2026
Full time
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
Senior Delivery Leader: Remote, Agile & Impactful Projects
慨正橡扯
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
16/06/2026
Full time
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
National Audit Office
Senior Project Manager
National Audit Office
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
16/06/2026
Full time
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Group Head of Tech London
Billion Dollar Boy Limited
Job Overview We're looking for a proactive, strategic and forward thinking Group Head of Tech to lead the secure, efficient, and innovative use of technology across our fast paced social first creator agencies and Tech Platform Companion. This role goes beyond traditional IT - you'll be the bridge between robust infrastructure and the creative tools our teams rely on daily. From supporting real time content production and collaboration platforms to safeguarding client data and guiding our adoption of AI, you'll ensure tech is always an enabler, never a blocker. What Does Great Look Like? Strategic Leadership Develop and implement the Group IT strategy aligned with the group's business objectives which include creative services, production, creator ad tech, and events. Partner with senior executives to drive transformation initiatives that enhance productivity, innovation, and collaboration. Advise Executive team on the makeup of the BDB Group tech stack; support in the qualification, negotiation, & management of suppliers. Make ongoing recommendations on evolution, ensure the business is engaged and aware of tooling, utilising it to its full extent. Own the governance & compliance of the BDB Group tech stack which includes Salesforce, Hubspot, Google Suite, AWS, AI tooling, & owned tech platform Companion. Infrastructure & Operations Oversee the management of network infrastructure, MDM, servers, cloud services, and software assets. Ensure all systems are secure, reliable, and scalable to meet the demands of creative workflows (e.g. Salesforce, HubSpot, PM Tools, slack, digital asset management, high capacity file transfers) and client requirements. Implement, communicate and maintain IT policies, procedures, and disaster recovery plans. Security & Compliance Lead cybersecurity strategy, ensuring best practices are followed for data protection, access control, and risk management. Work with development teams to ensure compliance across our platforms. Conduct regular audits and pen testing of systems, vulnerability management and software to ensure compliance with industry regulations both in UK and US (e.g., GDPR, ISO 27001 if applicable). Implement and oversee Zero Trust networking and Identify Management to ensure secure access for our global team regardless of their location. Manage endpoint security, email security, and client data privacy standards. Provide technical knowledge and support for Client RFPs and Client set up. IT Support & Team Management Lead a team of one in London and low level support in the US from Office Manager and responsive IT support team to deliver timely technical assistance and onboarding/offboarding support. Support a hybrid environment (99% Mac / 1% Windows), remote teams, and digital collaboration platforms (e.g. Slack, Miro, G Suite). Drive a culture of innovation, learning, and service excellence within the IT team. Highlight and conduct staff training sessions. Supplier & Budget Management Manage relationships with IT service providers, software vendors, and consultants. Plan, negotiate, and control the IT budget, including software licensing, hardware procurement, and SaaS subscriptions. What You Will Bring Proven experience in a senior IT role within a creative or media agency environment. Proven ability to translate complex technical risks and AI into clear business language for senior leadership. Experience managing a wide range of creative software (SaaS) and ensuring teams aren't using unapproved tools (Shadow IT) that put client data at risk. Strong technical background in SaaS productivity platforms, particularly Google Workspace, Slack and Microsoft 365, along with a solid understanding of cybersecurity. Experienced with Zero Trust networking and providers. Good working knowledge of infrastructure, cloud services (e.g., AWS, Linux), and cybersecurity, with the emphasis on understanding rather than hands on technical delivery. Familiarity with creative industry tools (e.g., Adobe Creative Cloud, project management platforms and Mac heavy environments). Excellent leadership, communication, and stakeholder management skills. Deep understanding of compliance and data protection regulations relevant to creative industries. Understanding of AI tools relevant to creative workflows (e.g., Adobe Firefly, ChatGPT, Midjourney, Synthesia, Jasper, Agent etc.). Demonstrated ability to assess AI risks and implement governance practices. Beneficial but not essential: Degree in Computer Science, Information Systems, or related field preferred; relevant certifications (e.g., CISSP, ITIL, PMP) a plus. Familiarity with UK standards and certifications including: Cyber Essentials / Cyber Essentials Plus, ISO/IEC 27001, ITIL, PRINCE2, or PMP, CISSP or similar information security qualifications. Equal Opportunity Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents. Not discriminate unlawfully against any person. Select the best person for the job in terms of qualifications and abilities. What We Offer 25 days holiday + up to 5 extra days with service. An extra 5 days off to celebrate 3 years with us. 2x charity days per year. Vitality Healthcare with dental and optical cover. Cycle to work scheme & discounted Tech Scheme. Family Friendly Policies.
15/06/2026
Full time
Job Overview We're looking for a proactive, strategic and forward thinking Group Head of Tech to lead the secure, efficient, and innovative use of technology across our fast paced social first creator agencies and Tech Platform Companion. This role goes beyond traditional IT - you'll be the bridge between robust infrastructure and the creative tools our teams rely on daily. From supporting real time content production and collaboration platforms to safeguarding client data and guiding our adoption of AI, you'll ensure tech is always an enabler, never a blocker. What Does Great Look Like? Strategic Leadership Develop and implement the Group IT strategy aligned with the group's business objectives which include creative services, production, creator ad tech, and events. Partner with senior executives to drive transformation initiatives that enhance productivity, innovation, and collaboration. Advise Executive team on the makeup of the BDB Group tech stack; support in the qualification, negotiation, & management of suppliers. Make ongoing recommendations on evolution, ensure the business is engaged and aware of tooling, utilising it to its full extent. Own the governance & compliance of the BDB Group tech stack which includes Salesforce, Hubspot, Google Suite, AWS, AI tooling, & owned tech platform Companion. Infrastructure & Operations Oversee the management of network infrastructure, MDM, servers, cloud services, and software assets. Ensure all systems are secure, reliable, and scalable to meet the demands of creative workflows (e.g. Salesforce, HubSpot, PM Tools, slack, digital asset management, high capacity file transfers) and client requirements. Implement, communicate and maintain IT policies, procedures, and disaster recovery plans. Security & Compliance Lead cybersecurity strategy, ensuring best practices are followed for data protection, access control, and risk management. Work with development teams to ensure compliance across our platforms. Conduct regular audits and pen testing of systems, vulnerability management and software to ensure compliance with industry regulations both in UK and US (e.g., GDPR, ISO 27001 if applicable). Implement and oversee Zero Trust networking and Identify Management to ensure secure access for our global team regardless of their location. Manage endpoint security, email security, and client data privacy standards. Provide technical knowledge and support for Client RFPs and Client set up. IT Support & Team Management Lead a team of one in London and low level support in the US from Office Manager and responsive IT support team to deliver timely technical assistance and onboarding/offboarding support. Support a hybrid environment (99% Mac / 1% Windows), remote teams, and digital collaboration platforms (e.g. Slack, Miro, G Suite). Drive a culture of innovation, learning, and service excellence within the IT team. Highlight and conduct staff training sessions. Supplier & Budget Management Manage relationships with IT service providers, software vendors, and consultants. Plan, negotiate, and control the IT budget, including software licensing, hardware procurement, and SaaS subscriptions. What You Will Bring Proven experience in a senior IT role within a creative or media agency environment. Proven ability to translate complex technical risks and AI into clear business language for senior leadership. Experience managing a wide range of creative software (SaaS) and ensuring teams aren't using unapproved tools (Shadow IT) that put client data at risk. Strong technical background in SaaS productivity platforms, particularly Google Workspace, Slack and Microsoft 365, along with a solid understanding of cybersecurity. Experienced with Zero Trust networking and providers. Good working knowledge of infrastructure, cloud services (e.g., AWS, Linux), and cybersecurity, with the emphasis on understanding rather than hands on technical delivery. Familiarity with creative industry tools (e.g., Adobe Creative Cloud, project management platforms and Mac heavy environments). Excellent leadership, communication, and stakeholder management skills. Deep understanding of compliance and data protection regulations relevant to creative industries. Understanding of AI tools relevant to creative workflows (e.g., Adobe Firefly, ChatGPT, Midjourney, Synthesia, Jasper, Agent etc.). Demonstrated ability to assess AI risks and implement governance practices. Beneficial but not essential: Degree in Computer Science, Information Systems, or related field preferred; relevant certifications (e.g., CISSP, ITIL, PMP) a plus. Familiarity with UK standards and certifications including: Cyber Essentials / Cyber Essentials Plus, ISO/IEC 27001, ITIL, PRINCE2, or PMP, CISSP or similar information security qualifications. Equal Opportunity Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents. Not discriminate unlawfully against any person. Select the best person for the job in terms of qualifications and abilities. What We Offer 25 days holiday + up to 5 extra days with service. An extra 5 days off to celebrate 3 years with us. 2x charity days per year. Vitality Healthcare with dental and optical cover. Cycle to work scheme & discounted Tech Scheme. Family Friendly Policies.
Multiskilled Mobile Engineer
ICES: Data, Discovery, Better Health Dartford, Kent
Job Role Multiskilled Mobile Engineer. Location Various. Hours Monday to Friday, 8am to 5pm Start Date ASAP Artic Building Services Ltd is an established and recognised leader within the M&E and Facilities Management sector. Via our standards and reputation within this industry we have successfully attained a solid foundation of varied blue chip clients both commercial and public. Skills Required Industry qualifications. Comprehensive working experience from an HVAC and Building Services environment. A continuous history of employment within the HVAC and Building Services industry. Must have boiler, AC and electrical knowledge. Other skills preferable: mechanical, basic electrical, basic plumbing, identification and adaptability. Must have experience with AHU's and FCU's. Ability to develop and be part of a team. Manage own time, works and paperwork. Capable of building long term relationships with clients both existing and prospective. Positive attitude "can do will do". Flexible in approach to hours and solving problems on site. Commercially astute, driven to identify and generate additional works/sales. Provide technical support to administration staff as required. Job Duties Carry out maintenance and reactive tasks to plant on client site. Complete all relevant job tasks on PDA including risk assessments. Use client portal and CAFM system if required. Provide further works reports where required. Liaise with the client concerning work completed and any further works required. Update contract managers with relevant client or site information. Inform administrator of any site or plant changes / site plant asset management. Collect parts from supplier or head office where applicable. Provide weekly timesheet to office on a Monday. Health and Safety As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.
15/06/2026
Full time
Job Role Multiskilled Mobile Engineer. Location Various. Hours Monday to Friday, 8am to 5pm Start Date ASAP Artic Building Services Ltd is an established and recognised leader within the M&E and Facilities Management sector. Via our standards and reputation within this industry we have successfully attained a solid foundation of varied blue chip clients both commercial and public. Skills Required Industry qualifications. Comprehensive working experience from an HVAC and Building Services environment. A continuous history of employment within the HVAC and Building Services industry. Must have boiler, AC and electrical knowledge. Other skills preferable: mechanical, basic electrical, basic plumbing, identification and adaptability. Must have experience with AHU's and FCU's. Ability to develop and be part of a team. Manage own time, works and paperwork. Capable of building long term relationships with clients both existing and prospective. Positive attitude "can do will do". Flexible in approach to hours and solving problems on site. Commercially astute, driven to identify and generate additional works/sales. Provide technical support to administration staff as required. Job Duties Carry out maintenance and reactive tasks to plant on client site. Complete all relevant job tasks on PDA including risk assessments. Use client portal and CAFM system if required. Provide further works reports where required. Liaise with the client concerning work completed and any further works required. Update contract managers with relevant client or site information. Inform administrator of any site or plant changes / site plant asset management. Collect parts from supplier or head office where applicable. Provide weekly timesheet to office on a Monday. Health and Safety As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.
Rullion
End User Computing Manager
Rullion Teddington, Middlesex
Job Title: End User Computing Manager Job Type: Permanent Start Date: ASAP Salary Range: £70,000 + Benefits Location: Teddington - preferably onsite full time Hours of Work: 36 hours a week, flexible start and finish times An exciting opportunity has become available for an experienced End User Computing Manager to join a leading organisation and play a key role in shaping and delivering the future of end-user technology services. Reporting to the Head of IT Operations, you will be responsible for the strategic direction, operational management, and continuous improvement of the End User Computing function. This role offers the opportunity to grow and lead a high-performing team while driving innovation, security, and service excellence across a complex technology environment. You will oversee endpoint platforms, workplace technologies, virtual desktop environments, collaboration tools, and hardware lifecycle management, ensuring colleagues receive a seamless, secure, and productive user experience. Key Responsibilities Lead and develop the End User Computing team, working closely with Infrastructure, Networks, Service Desk, and wider Technology teams. Define and deliver the End User Computing strategy and roadmap, ensuring alignment with wider IT and business objectives. Establish and maintain robust controls across endpoint platforms to ensure security, resilience, performance, and operational monitoring. Drive continuous improvement initiatives and evaluate emerging technologies to enhance productivity and user experience. Oversee IT Hardware Asset Lifecycle Management, ensuring effective governance, security, and availability of technology assets. Manage vendor relationships, contracts, renewals, and service performance against agreed SLAs. Lead the delivery and continuous improvement of endpoint platforms including operating systems, software deployment, patching, mobile device management, virtual desktop environments, and collaboration technologies. Support the successful transition of new and changed services into production environments. Build strong relationships with stakeholders across the organisation to ensure solutions meet business needs and maximise value from technology investments. Ensure appropriate documentation, standards, procedures, and operational runbooks are maintained and regularly reviewed. Champion best practice frameworks, including ITIL-aligned processes where appropriate. Contribute to organisational change initiatives through effective communication, leadership, and stakeholder engagement. Qualifications/Experience Required Proven experience leading End User Computing, Desktop Services, Workplace Technology, or Endpoint Management functions. Strong technical knowledge of endpoint platforms, operating systems, software deployment, patch management, and device management technologies. Experience managing Microsoft 365 environments and collaboration technologies. Knowledge of Virtual Desktop Infrastructure (VDI) technologies and endpoint security controls. Experience overseeing IT hardware asset management processes and lifecycle management. Strong understanding of service management principles and ITIL best practices. Experience managing third-party suppliers and vendor relationships. Demonstrable leadership experience, including coaching, mentoring, and developing technical teams. Excellent communication, stakeholder management, organisational, and problem-solving skills. Experience working within complex or enterprise-scale technology environments is desirable. UK National Security Vetting Status Ability to obtain relevant security clearance may be required for this role. We are committed to equality, diversity, and inclusion and ensure equal opportunities for all employees and applicants.
15/06/2026
Full time
Job Title: End User Computing Manager Job Type: Permanent Start Date: ASAP Salary Range: £70,000 + Benefits Location: Teddington - preferably onsite full time Hours of Work: 36 hours a week, flexible start and finish times An exciting opportunity has become available for an experienced End User Computing Manager to join a leading organisation and play a key role in shaping and delivering the future of end-user technology services. Reporting to the Head of IT Operations, you will be responsible for the strategic direction, operational management, and continuous improvement of the End User Computing function. This role offers the opportunity to grow and lead a high-performing team while driving innovation, security, and service excellence across a complex technology environment. You will oversee endpoint platforms, workplace technologies, virtual desktop environments, collaboration tools, and hardware lifecycle management, ensuring colleagues receive a seamless, secure, and productive user experience. Key Responsibilities Lead and develop the End User Computing team, working closely with Infrastructure, Networks, Service Desk, and wider Technology teams. Define and deliver the End User Computing strategy and roadmap, ensuring alignment with wider IT and business objectives. Establish and maintain robust controls across endpoint platforms to ensure security, resilience, performance, and operational monitoring. Drive continuous improvement initiatives and evaluate emerging technologies to enhance productivity and user experience. Oversee IT Hardware Asset Lifecycle Management, ensuring effective governance, security, and availability of technology assets. Manage vendor relationships, contracts, renewals, and service performance against agreed SLAs. Lead the delivery and continuous improvement of endpoint platforms including operating systems, software deployment, patching, mobile device management, virtual desktop environments, and collaboration technologies. Support the successful transition of new and changed services into production environments. Build strong relationships with stakeholders across the organisation to ensure solutions meet business needs and maximise value from technology investments. Ensure appropriate documentation, standards, procedures, and operational runbooks are maintained and regularly reviewed. Champion best practice frameworks, including ITIL-aligned processes where appropriate. Contribute to organisational change initiatives through effective communication, leadership, and stakeholder engagement. Qualifications/Experience Required Proven experience leading End User Computing, Desktop Services, Workplace Technology, or Endpoint Management functions. Strong technical knowledge of endpoint platforms, operating systems, software deployment, patch management, and device management technologies. Experience managing Microsoft 365 environments and collaboration technologies. Knowledge of Virtual Desktop Infrastructure (VDI) technologies and endpoint security controls. Experience overseeing IT hardware asset management processes and lifecycle management. Strong understanding of service management principles and ITIL best practices. Experience managing third-party suppliers and vendor relationships. Demonstrable leadership experience, including coaching, mentoring, and developing technical teams. Excellent communication, stakeholder management, organisational, and problem-solving skills. Experience working within complex or enterprise-scale technology environments is desirable. UK National Security Vetting Status Ability to obtain relevant security clearance may be required for this role. We are committed to equality, diversity, and inclusion and ensure equal opportunities for all employees and applicants.

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