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head of programme delivery
QBS Software Ltd
Sales Director, Long-Tail Software
QBS Software Ltd Ealing, London, UK
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.   To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.   This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.   As a Sales Director at our Ealing London offices you will:   Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals   Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems   Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume   What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS’s long tail software delivery footprint across all our regions Requirements What You’ll Bring As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.   Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market   Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.   Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI’s   Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary  Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.   To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.   This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.   As a Sales Director at our Ealing London offices you will:   Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals   Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems   Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume   What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS’s long tail software delivery footprint across all our regions Requirements What You’ll Bring As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.   Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market   Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.   Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI’s   Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary  Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
CGI
Project Manager
CGI Leatherhead, Surrey
Project Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. In response to new developments within the Skynet 5 Programme, the Space, Defence and Intelligence (SDI) Business Unit is seeking a Project Manager to lead the delivery of a new change initiative and oversee the day-to-day management of the delivery team. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities Reporting to the Senior Project Manager, you will be accountable for all aspects of project delivery - from planning and execution to client engagement and continuous improvement. This is a high-impact role offering the opportunity to shape outcomes on a significant programme within CGI. As the Project Manager, you will: • Lead the planning, execution, and successful delivery of the change within the Skynet 5 Programme. • Drive continuous improvement across delivery processes and team performance. • Oversee day-to-day live service activities, ensuring service continuity and availability. • Foster a collaborative "one-team" culture aligned with CGI values and client success. Required qualifications to be successful in this role Essential: • Minimum two years' experience in project or delivery management roles. • Proven ability to manage client relationships and deliver against expectations. • Proficient in financial tracking and reporting for project performance. • Strong ability to build trust and communicate effectively across senior and technical stakeholders. • Familiarity with software delivery lifecycles; experience in Agile and/or DevOps environments highly beneficial. • Demonstrated commitment to learning, adapting, and enhancing delivery practices. • Excellent written and verbal communication skills, with the ability to brief senior leadership clearly. Desirable: • Project management certifications (e.g. PRINCE2, AgilePM, PMI) • Experience working on SatCom or similar SDI projects Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
02/04/2026
Full time
Project Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. In response to new developments within the Skynet 5 Programme, the Space, Defence and Intelligence (SDI) Business Unit is seeking a Project Manager to lead the delivery of a new change initiative and oversee the day-to-day management of the delivery team. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities Reporting to the Senior Project Manager, you will be accountable for all aspects of project delivery - from planning and execution to client engagement and continuous improvement. This is a high-impact role offering the opportunity to shape outcomes on a significant programme within CGI. As the Project Manager, you will: • Lead the planning, execution, and successful delivery of the change within the Skynet 5 Programme. • Drive continuous improvement across delivery processes and team performance. • Oversee day-to-day live service activities, ensuring service continuity and availability. • Foster a collaborative "one-team" culture aligned with CGI values and client success. Required qualifications to be successful in this role Essential: • Minimum two years' experience in project or delivery management roles. • Proven ability to manage client relationships and deliver against expectations. • Proficient in financial tracking and reporting for project performance. • Strong ability to build trust and communicate effectively across senior and technical stakeholders. • Familiarity with software delivery lifecycles; experience in Agile and/or DevOps environments highly beneficial. • Demonstrated commitment to learning, adapting, and enhancing delivery practices. • Excellent written and verbal communication skills, with the ability to brief senior leadership clearly. Desirable: • Project management certifications (e.g. PRINCE2, AgilePM, PMI) • Experience working on SatCom or similar SDI projects Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Ecs Resource Group Ltd
Head Of Professional Services
Ecs Resource Group Ltd City, London
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
CGI
SatComms Software Architect
CGI
SatComms Software Architect Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI is a leading provider of ground segment software and IT for space missions. We support some of the most advanced satellite systems in the world, designing and supporting ground segment command and data processing systems, as well as network architecture. This is an opportunity to join a growing team supporting the development of operational mission-critical systems. We are looking for an architect, who has an existing background in Communications or Space Technology, to support ground segment software and network solutions developed with our SatCom customers. Our solutions cover network management, operations support, and mission planning, often using cutting edge optimization techniques. This role will be hybrid, based in Leatherhead, Reading, London, Bristol or Leicester as base-office. Some short trips to Europe may be required for customer meetings. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will be joining an existing architecture team as a senior member and will work across projects with existing clients as well as responding to RFPs with potential new clients. CGI also offers an extensive range of training and on-the-job support to help members to develop their domain expertise. The System Architect is responsible for defining the solution and system architecture (including models, decisions, validation, evolution and delivery support), working with the customer and any subcontractors to identify, trade-off and design the overall architecture. Architects assist with the overall strategy and business chase activities, working with multiple stakeholders. As well as developing the overall architecture the Software Architect will also create high level artefacts to be delivered to the customer. Required qualifications to be successful in this role Essential: - At least 5 years of recent Satellite or Wireless communications Software or network Architecture - Maths, Physics, Computer Science or similar degree - Experience in designing high level architectures using standardized approaches and tools, requirements management and Technical Specifications - Experience of the development and testing lifecycle - Experience of developing to stringent standards (Space, Defence standards etc) - Ability to lead others in technical work Highly Desirable: - Experience in RF communications, OSS/BSS, satellite modem/terminal software, or VSAT platforms - Demonstrates a good understanding of cyber-security practices - Use of reference models and Space Standards - Experience with Agile and DevOps approaches Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
SatComms Software Architect Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI is a leading provider of ground segment software and IT for space missions. We support some of the most advanced satellite systems in the world, designing and supporting ground segment command and data processing systems, as well as network architecture. This is an opportunity to join a growing team supporting the development of operational mission-critical systems. We are looking for an architect, who has an existing background in Communications or Space Technology, to support ground segment software and network solutions developed with our SatCom customers. Our solutions cover network management, operations support, and mission planning, often using cutting edge optimization techniques. This role will be hybrid, based in Leatherhead, Reading, London, Bristol or Leicester as base-office. Some short trips to Europe may be required for customer meetings. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will be joining an existing architecture team as a senior member and will work across projects with existing clients as well as responding to RFPs with potential new clients. CGI also offers an extensive range of training and on-the-job support to help members to develop their domain expertise. The System Architect is responsible for defining the solution and system architecture (including models, decisions, validation, evolution and delivery support), working with the customer and any subcontractors to identify, trade-off and design the overall architecture. Architects assist with the overall strategy and business chase activities, working with multiple stakeholders. As well as developing the overall architecture the Software Architect will also create high level artefacts to be delivered to the customer. Required qualifications to be successful in this role Essential: - At least 5 years of recent Satellite or Wireless communications Software or network Architecture - Maths, Physics, Computer Science or similar degree - Experience in designing high level architectures using standardized approaches and tools, requirements management and Technical Specifications - Experience of the development and testing lifecycle - Experience of developing to stringent standards (Space, Defence standards etc) - Ability to lead others in technical work Highly Desirable: - Experience in RF communications, OSS/BSS, satellite modem/terminal software, or VSAT platforms - Demonstrates a good understanding of cyber-security practices - Use of reference models and Space Standards - Experience with Agile and DevOps approaches Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Operations Analyst
CGI Leatherhead, Surrey
Operations Analyst Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire an Operations Analyst to play a critical, and highly proactive, role in maintaining the stability, reliability, security and overall performance of the BOREALIS operational environments. Due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This position will be a hybrid position, with travel to Leatherhead one day per week, as well as occasional travel to provide onsite operational support when required. Your future duties and responsibilities The Borealis programme is looking for a proactive and hardworking individual to join the Borealis Team to undertake the following: • Proactively identify, manage and resolve operational and functional incidents, escalating where necessary to ensure timely resolution. • Develop, maintain, and improve playbooks to support incident response and operational procedures. • Monitor and analyse system performance using monitoring tools. • Provide out-of-hours support as part of an on-call rotation to ensure critical issues are resolved. Required qualifications to be successful in this role Essential: • Knowledge and practical experience with Linux based systems administration; • Understanding of AWS (Amazon Web Services), including operational management of cloud resources; • Experience in incident management and providing first line support; • Ability to create and maintain operational procedures; • Familiarity with monitoring tools such as Kibana and Grafana or similar. Desirable: • Agile • Atlassian Confluence • Gitlab • Grafana • Kibana Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Operations Analyst Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire an Operations Analyst to play a critical, and highly proactive, role in maintaining the stability, reliability, security and overall performance of the BOREALIS operational environments. Due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This position will be a hybrid position, with travel to Leatherhead one day per week, as well as occasional travel to provide onsite operational support when required. Your future duties and responsibilities The Borealis programme is looking for a proactive and hardworking individual to join the Borealis Team to undertake the following: • Proactively identify, manage and resolve operational and functional incidents, escalating where necessary to ensure timely resolution. • Develop, maintain, and improve playbooks to support incident response and operational procedures. • Monitor and analyse system performance using monitoring tools. • Provide out-of-hours support as part of an on-call rotation to ensure critical issues are resolved. Required qualifications to be successful in this role Essential: • Knowledge and practical experience with Linux based systems administration; • Understanding of AWS (Amazon Web Services), including operational management of cloud resources; • Experience in incident management and providing first line support; • Ability to create and maintain operational procedures; • Familiarity with monitoring tools such as Kibana and Grafana or similar. Desirable: • Agile • Atlassian Confluence • Gitlab • Grafana • Kibana Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Senior IT Service Manager - Government Digital Service - G7
Government Digital & Data Manchester, Lancashire
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
01/04/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
CGI
Senior Platform Engineer
CGI
Senior Platform Engineer Position Description At CGI, you'll play a pivotal role in strengthening and evolving cloud platform capabilities that power critical digital services. Working across modern Node.js and .NET estates in Azure, you will enable secure, reliable and scalable delivery, driving measurable outcomes for clients and end users. We foster a culture where you take ownership of platform performance, bring fresh ideas to automation and optimisation, and collaborate with experts to continuously improve how services are built and run. Join us to shape resilient platforms, accelerate delivery through smarter tooling, and make a tangible impact in a supportive, forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will own the stability, performance and continuous improvement of Azure-hosted platform services across Node.js and .NET environments. You will enhance CI/CD pipelines, strengthen deployment automation, and ensure environments are secure, scalable and highly available. Working closely with engineers and architects, you will help shape platform standards, improve observability, and enable teams to deliver efficiently within a self-service model. You will contribute ideas that streamline delivery, reduce operational overhead, and improve resilience, while being supported by a collaborative network that values knowledge sharing and continuous learning. • Lead platform performance across Azure-hosted services • Develop CI/CD pipelines and improve deployment automation • Manage containerised environments and platform tooling • Monitor services, resolve incidents and maintain reliability • Collaborate with development teams across Node.js and .NET ecosystems • Strengthen observability through monitoring and logging improvements Required qualifications to be successful in this role You should bring strong experience in Azure platform engineering, with a focus on automation, reliability and scalable service delivery. A solid understanding of CI/CD, containerisation and monitoring is key, alongside experience supporting API-driven or microservice architectures in Agile, DevSecOps environments. • You should have strong experience with Azure platform services and hosting • Proven ability to build and optimise CI/CD pipelines (Azure DevOps, Git) • Experience with containerisation tools such as Docker • Strong knowledge of infrastructure as code (Terraform or ARM) • Experience supporting Node.js and/or .NET services in production • Proven ability to monitor, troubleshoot and improve service reliability • Familiarity with monitoring tools such as Dynatrace, Prometheus or Grafana • Understanding of DevSecOps and Agile delivery practices Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Senior Platform Engineer Position Description At CGI, you'll play a pivotal role in strengthening and evolving cloud platform capabilities that power critical digital services. Working across modern Node.js and .NET estates in Azure, you will enable secure, reliable and scalable delivery, driving measurable outcomes for clients and end users. We foster a culture where you take ownership of platform performance, bring fresh ideas to automation and optimisation, and collaborate with experts to continuously improve how services are built and run. Join us to shape resilient platforms, accelerate delivery through smarter tooling, and make a tangible impact in a supportive, forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will own the stability, performance and continuous improvement of Azure-hosted platform services across Node.js and .NET environments. You will enhance CI/CD pipelines, strengthen deployment automation, and ensure environments are secure, scalable and highly available. Working closely with engineers and architects, you will help shape platform standards, improve observability, and enable teams to deliver efficiently within a self-service model. You will contribute ideas that streamline delivery, reduce operational overhead, and improve resilience, while being supported by a collaborative network that values knowledge sharing and continuous learning. • Lead platform performance across Azure-hosted services • Develop CI/CD pipelines and improve deployment automation • Manage containerised environments and platform tooling • Monitor services, resolve incidents and maintain reliability • Collaborate with development teams across Node.js and .NET ecosystems • Strengthen observability through monitoring and logging improvements Required qualifications to be successful in this role You should bring strong experience in Azure platform engineering, with a focus on automation, reliability and scalable service delivery. A solid understanding of CI/CD, containerisation and monitoring is key, alongside experience supporting API-driven or microservice architectures in Agile, DevSecOps environments. • You should have strong experience with Azure platform services and hosting • Proven ability to build and optimise CI/CD pipelines (Azure DevOps, Git) • Experience with containerisation tools such as Docker • Strong knowledge of infrastructure as code (Terraform or ARM) • Experience supporting Node.js and/or .NET services in production • Proven ability to monitor, troubleshoot and improve service reliability • Familiarity with monitoring tools such as Dynatrace, Prometheus or Grafana • Understanding of DevSecOps and Agile delivery practices Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Technical Architect
CGI Leatherhead, Surrey
Technical Architect Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire a Technical Architect to provide technical leadership for a SDI programme; translating business requirements into architectural designs and ensuring successful implementation across the full project lifecycle. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This will be a hybrid position, based in Leatherhead, however remote working can be supported. Your future duties and responsibilities The Technical Architect will responsible for designing and delivering robust, scalable and secure technology solutions aligned with our client's objectives and requirements. • Communicate with business, delivery and operational stakeholders as technical authority for the system • Assure that the solution fulfils its present and anticipated architectural requirements by analysis, validation, modelling and road mapping • Support the teams delivering and operating the solution • Make or guide technical architecture decisions Required qualifications to be successful in this role Essential: • Proven Delivery Record in Engagements with challenging Assurance Requirements • Systems Engineering/Architecting • Systems Integration • Requirement Analysis • Versatile with a Range of IT Technologies • Excellent Problem-Solving Skills • Technical Leadership to Development Teams Desirable: • Risk Management • Stakeholder Engagement • Safety / Mission Critical Systems Experience • Security and Compliance Framework Experience • Hybrid Cloud Experience • Cloud Architecture Certification at Associate/Professional Level Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Technical Architect Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire a Technical Architect to provide technical leadership for a SDI programme; translating business requirements into architectural designs and ensuring successful implementation across the full project lifecycle. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This will be a hybrid position, based in Leatherhead, however remote working can be supported. Your future duties and responsibilities The Technical Architect will responsible for designing and delivering robust, scalable and secure technology solutions aligned with our client's objectives and requirements. • Communicate with business, delivery and operational stakeholders as technical authority for the system • Assure that the solution fulfils its present and anticipated architectural requirements by analysis, validation, modelling and road mapping • Support the teams delivering and operating the solution • Make or guide technical architecture decisions Required qualifications to be successful in this role Essential: • Proven Delivery Record in Engagements with challenging Assurance Requirements • Systems Engineering/Architecting • Systems Integration • Requirement Analysis • Versatile with a Range of IT Technologies • Excellent Problem-Solving Skills • Technical Leadership to Development Teams Desirable: • Risk Management • Stakeholder Engagement • Safety / Mission Critical Systems Experience • Security and Compliance Framework Experience • Hybrid Cloud Experience • Cloud Architecture Certification at Associate/Professional Level Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
DevOps Engineer
CGI Leatherhead, Surrey
DevOps Engineer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities CGI's Secure Space Systems division is on the hunt for a proactive and experienced DevOps Engineer to lead our Kubernetes deployments across a variety of platforms. If you're passionate about automation, continuous integration/continuous deployment (CI/CD) pipelines, and maintaining a secure-by-design infrastructure, we want to hear from you! Read more about the contract you'll be working on here What You'll Do: • Kubernetes Management: Oversee and manage Kubernetes platforms for both development and production environments. • Multi-Platform Deployment: Deploy and support Kubernetes on platforms including RKE2, EKS, Tanzu, and OpenShift. • CI/CD Pipeline Automation: Automate and monitor CI/CD pipelines using tools such as GitLab CI, Jenkins, Ansible, Terraform, and CloudFormation. • Security Leadership: Implement and monitor security best practices to ensure our infrastructure is resilient and secure. • Performance Monitoring: Keep a close eye on performance metrics across all nodes and proactively address issues. • Team Mentorship: Collaborate with senior technical leads and mentor junior engineers, sharing your expertise in DevOps and Kubernetes. Required qualifications to be successful in this role • DevOps Expertise: Proven experience in a DevOps environment with a strong command of Linux and container platforms. • Kubernetes Know-How: Deep technical understanding of Kubernetes and experience with various Kubernetes distributions (K8S, K3S, EKS, AKS, RKE2, OpenShift). • Infrastructure Savvy: Solid background in infrastructure management, virtualization, and network configuration. • Security Focused: Familiarity with security best practices, including working in environments with security air gaps. • Communication & Collaboration: Excellent communication skills with a flexible, innovative mindset to work effectively with internal and external stakeholders. Bonus Skills: • Proficiency with GitLab and Jenkins. • Experience in using Ansible, Terraform, or CloudFormation to streamline infrastructure automation. Why CGI Secure Space Systems? At CGI, you'll have the opportunity to work on cutting-edge projects in a dynamic, fast-paced environment. Join our small yet highly skilled team where you can make a significant impact, driving innovation and maintaining a secure, robust infrastructure for our next-generation space systems. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
DevOps Engineer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities CGI's Secure Space Systems division is on the hunt for a proactive and experienced DevOps Engineer to lead our Kubernetes deployments across a variety of platforms. If you're passionate about automation, continuous integration/continuous deployment (CI/CD) pipelines, and maintaining a secure-by-design infrastructure, we want to hear from you! Read more about the contract you'll be working on here What You'll Do: • Kubernetes Management: Oversee and manage Kubernetes platforms for both development and production environments. • Multi-Platform Deployment: Deploy and support Kubernetes on platforms including RKE2, EKS, Tanzu, and OpenShift. • CI/CD Pipeline Automation: Automate and monitor CI/CD pipelines using tools such as GitLab CI, Jenkins, Ansible, Terraform, and CloudFormation. • Security Leadership: Implement and monitor security best practices to ensure our infrastructure is resilient and secure. • Performance Monitoring: Keep a close eye on performance metrics across all nodes and proactively address issues. • Team Mentorship: Collaborate with senior technical leads and mentor junior engineers, sharing your expertise in DevOps and Kubernetes. Required qualifications to be successful in this role • DevOps Expertise: Proven experience in a DevOps environment with a strong command of Linux and container platforms. • Kubernetes Know-How: Deep technical understanding of Kubernetes and experience with various Kubernetes distributions (K8S, K3S, EKS, AKS, RKE2, OpenShift). • Infrastructure Savvy: Solid background in infrastructure management, virtualization, and network configuration. • Security Focused: Familiarity with security best practices, including working in environments with security air gaps. • Communication & Collaboration: Excellent communication skills with a flexible, innovative mindset to work effectively with internal and external stakeholders. Bonus Skills: • Proficiency with GitLab and Jenkins. • Experience in using Ansible, Terraform, or CloudFormation to streamline infrastructure automation. Why CGI Secure Space Systems? At CGI, you'll have the opportunity to work on cutting-edge projects in a dynamic, fast-paced environment. Join our small yet highly skilled team where you can make a significant impact, driving innovation and maintaining a secure, robust infrastructure for our next-generation space systems. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Network Engineer (DV Security Clearance)
CGI Gloucester, Gloucestershire
Network Engineer (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham. Your future duties and responsibilities We are seeking a highly skilled and forward-thinking Software Defined Network (SDN) Engineer to spearhead the design, deployment, and optimisation of cutting-edge network infrastructures. In this pivotal role, you will leverage your deep expertise in Cisco ACI and VMware NSX-T to deliver innovative, software-defined solutions across complex hybrid environments. Collaborating closely with cross-functional teams, you will ensure the implementation of robust, scalable, and secure network fabrics that support both on-premises and cloud platforms-driving performance, agility, and resilience across the enterprise • Design, deploy, and manage scalable Software Defined Networking (SDN) architectures using CISCO ACI. • Define and enforce policies and connectivity rules within SDN environments. • Deploy and manage VMware NSX-T for micro-segmentation, distributed firewalling, and advanced routing. • Implement dynamic routing protocols and integration with underlay networks. • Establish security zones and enforce granular access controls through logical segmentation. • Integrate SDN platforms with hybrid infrastructures, including public cloud providers and on-premises data centres. • Collaborate with cloud and systems engineering teams to ensure seamless interconnectivity and performance optimisation. • Diagnose and resolve complex network issues spanning virtual and physical environments. • Use packet capture, flow analysis, and SDN analytics to pinpoint performance bottlenecks and security anomalies. • Provide escalation support and participate in root cause analysis for critical incidents. Required qualifications to be successful in this role • Proficiency in CISCO ACI fabric design and operations. • Hands-on experience with VMware NSX-T infrastructure setup and security features. • Deep understanding of SDN principles, overlay/underlay concepts, and VXLAN architecture. • Familiarity with cloud networking (AWS, Azure, GCP) and hybrid deployment models. • Solid troubleshooting and diagnostic skills across Layer 2Ň of the OSI model. Desirable • Certifications such as Cisco CCNP/CCIE Data Center, VMware VCP-NV, or VCIX-NV. • Knowledge of network automation and orchestration tools (e.g., Ansible, Terraform). • Experience with network monitoring platforms (e.g., vRealize Network Insight, Cisco Nexus Dashboard). • Familiarity with Zero Trust Networking and Network Function Virtualisation (NFV). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Network Engineer (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham. Your future duties and responsibilities We are seeking a highly skilled and forward-thinking Software Defined Network (SDN) Engineer to spearhead the design, deployment, and optimisation of cutting-edge network infrastructures. In this pivotal role, you will leverage your deep expertise in Cisco ACI and VMware NSX-T to deliver innovative, software-defined solutions across complex hybrid environments. Collaborating closely with cross-functional teams, you will ensure the implementation of robust, scalable, and secure network fabrics that support both on-premises and cloud platforms-driving performance, agility, and resilience across the enterprise • Design, deploy, and manage scalable Software Defined Networking (SDN) architectures using CISCO ACI. • Define and enforce policies and connectivity rules within SDN environments. • Deploy and manage VMware NSX-T for micro-segmentation, distributed firewalling, and advanced routing. • Implement dynamic routing protocols and integration with underlay networks. • Establish security zones and enforce granular access controls through logical segmentation. • Integrate SDN platforms with hybrid infrastructures, including public cloud providers and on-premises data centres. • Collaborate with cloud and systems engineering teams to ensure seamless interconnectivity and performance optimisation. • Diagnose and resolve complex network issues spanning virtual and physical environments. • Use packet capture, flow analysis, and SDN analytics to pinpoint performance bottlenecks and security anomalies. • Provide escalation support and participate in root cause analysis for critical incidents. Required qualifications to be successful in this role • Proficiency in CISCO ACI fabric design and operations. • Hands-on experience with VMware NSX-T infrastructure setup and security features. • Deep understanding of SDN principles, overlay/underlay concepts, and VXLAN architecture. • Familiarity with cloud networking (AWS, Azure, GCP) and hybrid deployment models. • Solid troubleshooting and diagnostic skills across Layer 2Ň of the OSI model. Desirable • Certifications such as Cisco CCNP/CCIE Data Center, VMware VCP-NV, or VCIX-NV. • Knowledge of network automation and orchestration tools (e.g., Ansible, Terraform). • Experience with network monitoring platforms (e.g., vRealize Network Insight, Cisco Nexus Dashboard). • Familiarity with Zero Trust Networking and Network Function Virtualisation (NFV). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Data Architect - HM Land Registry - SEO
Government Digital & Data
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
01/04/2026
Full time
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
Blue Light Card
Senior Full Stack Engineer
Blue Light Card Leicester, Leicestershire
Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're on a mission to support our millions of members with meaningful digital experiences. We have recently undertaken a replatforming transformation, setting the foundations to tackle exciting greenfield projects and further enhance the experience for our members. With plenty of opportunities ahead, we're looking for talented engineers who are eager to make an impact. Collaboration is at the heart of our work, we partner closely with the Product team in an agile squad structure, focusing on key outcomes such as share of wallet, personalisation, member growth & engagement, and platform evolution. What You'll Do Drive improvements through experimentation and A/B testing to ensure our application remains technologically relevant Take full ownership of your domain, contributing your expertise to foster a collaborative and innovative team culture Task delivery and solution design for mid-sized features and engineering problems, consistently questioning choices to actively contribute to continuous delivery and improvement Proactively share the benefits of your experience with the team, nurturing them and acting as a mentor to junior engineers Actively demonstrate resourcefulness and problem-solving skills Contribute to the establishment and maintenance of a continuous delivery pipeline, ensuring efficient and reliable software delivery What You'll Bring Extensive experience in our modern technology stack which includes React, Node.js and Typescript Experience with the AWS services such as Amazon Cognito, DynamoDB Lambda, S3, Eventbridge, AppSync, API Gateway and SQS Experience using Serverless stack to build and deploy serverless applications into AWS cloud Exceptional communication skills within the team and across technical and non-technical stakeholders A passion for mentoring junior engineer, sharing knowledge, and cultivating a collaborative learning environment Flexible and adaptable problem-solving skills, capable of adjusting strategies in response to changing priorities and evolving business needs Proactive approach to seeking opportunities for process improvement, leveraging feedback loops to enhance team efficiency and project outcomes Ability to thrive in complex and ambiguous situations, navigating uncertainties and turning challenges into opportunities Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders
01/04/2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're on a mission to support our millions of members with meaningful digital experiences. We have recently undertaken a replatforming transformation, setting the foundations to tackle exciting greenfield projects and further enhance the experience for our members. With plenty of opportunities ahead, we're looking for talented engineers who are eager to make an impact. Collaboration is at the heart of our work, we partner closely with the Product team in an agile squad structure, focusing on key outcomes such as share of wallet, personalisation, member growth & engagement, and platform evolution. What You'll Do Drive improvements through experimentation and A/B testing to ensure our application remains technologically relevant Take full ownership of your domain, contributing your expertise to foster a collaborative and innovative team culture Task delivery and solution design for mid-sized features and engineering problems, consistently questioning choices to actively contribute to continuous delivery and improvement Proactively share the benefits of your experience with the team, nurturing them and acting as a mentor to junior engineers Actively demonstrate resourcefulness and problem-solving skills Contribute to the establishment and maintenance of a continuous delivery pipeline, ensuring efficient and reliable software delivery What You'll Bring Extensive experience in our modern technology stack which includes React, Node.js and Typescript Experience with the AWS services such as Amazon Cognito, DynamoDB Lambda, S3, Eventbridge, AppSync, API Gateway and SQS Experience using Serverless stack to build and deploy serverless applications into AWS cloud Exceptional communication skills within the team and across technical and non-technical stakeholders A passion for mentoring junior engineer, sharing knowledge, and cultivating a collaborative learning environment Flexible and adaptable problem-solving skills, capable of adjusting strategies in response to changing priorities and evolving business needs Proactive approach to seeking opportunities for process improvement, leveraging feedback loops to enhance team efficiency and project outcomes Ability to thrive in complex and ambiguous situations, navigating uncertainties and turning challenges into opportunities Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders
fortice
User Researcher - DV Cleared
fortice
User Researcher Clearance required: DV - Sole UK Interview process: Tech IV Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. IR35 Status: PAYE via Umbrella company only We are heading up a recruitment drive for a global consultancy that require a User Researcherto join them on a major government project that's based remotely. You will be the lead User Researcher on a classified MOD programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will engage directly with senior military and civilian MOD stakeholders and end user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified environments and in compliance with MOD security protocols. You will need to be pragmatic, adaptable and comfortable operating in an environment where standard tooling, collaboration platforms and research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme. What you will be doing Planning and conducting user research within a classified MOD environment, adapting standard research methods to fit security constraints Engaging senior military and civilian MOD stakeholders and end user representatives to understand needs, workflows and pain points at Above Secret classification level Building and maintaining user personas, journey maps and process maps that reflect the AS user population - who they are, how they access the system, what they need to do and what changes from the current Secret service Producing the Business Change Assessment - mapping what changes for users moving from S to AS, identifying training needs, onboarding requirements and logistics constraints Defining and documenting the IMPEX approach - how users and data enter and exit the AS environment Identifying onboarding authorities, permissions and any transport or logistics needs for AS users Contributing to service wrap design - feeding user needs into the service model, runbook and support approach Working closely with the Project 1 Lead and Security Lead to ensure user needs are reflected in accreditation and governance decisions Documenting research findings in formats suitable for a classified programme - stored and shared only in approved environments Essential skills and experience Demonstrable experience conducting user research in UK public sector or defence environments - understanding of MOD culture, rank structures and how military and civilian users operate is highly desirable Strong qualitative research skills - interviews, contextual enquiry, workshops, stakeholder engagement - with the ability to adapt methods to restricted access environments Ability to work with a small, constrained user population rather than broad consumer research panels Experience translating research findings into clear business change and service design outputs Comfortable engaging with senior stakeholders (SCS, OF-5 and above) with confidence and credibility Ability to document findings clearly and concisely for governance and assurance audiences, not just product teams Experience working within Agile delivery teams alongside BAs, architects and security professionals Desirable Prior experience on classified or Above Secret programmes Familiarity with GDS Service Standard and Government Design Principles Experience producing business change assessments, user impact assessments or service readiness documentation Working knowledge of JIRA and Confluence"
01/04/2026
Contractor
User Researcher Clearance required: DV - Sole UK Interview process: Tech IV Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. IR35 Status: PAYE via Umbrella company only We are heading up a recruitment drive for a global consultancy that require a User Researcherto join them on a major government project that's based remotely. You will be the lead User Researcher on a classified MOD programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will engage directly with senior military and civilian MOD stakeholders and end user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified environments and in compliance with MOD security protocols. You will need to be pragmatic, adaptable and comfortable operating in an environment where standard tooling, collaboration platforms and research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme. What you will be doing Planning and conducting user research within a classified MOD environment, adapting standard research methods to fit security constraints Engaging senior military and civilian MOD stakeholders and end user representatives to understand needs, workflows and pain points at Above Secret classification level Building and maintaining user personas, journey maps and process maps that reflect the AS user population - who they are, how they access the system, what they need to do and what changes from the current Secret service Producing the Business Change Assessment - mapping what changes for users moving from S to AS, identifying training needs, onboarding requirements and logistics constraints Defining and documenting the IMPEX approach - how users and data enter and exit the AS environment Identifying onboarding authorities, permissions and any transport or logistics needs for AS users Contributing to service wrap design - feeding user needs into the service model, runbook and support approach Working closely with the Project 1 Lead and Security Lead to ensure user needs are reflected in accreditation and governance decisions Documenting research findings in formats suitable for a classified programme - stored and shared only in approved environments Essential skills and experience Demonstrable experience conducting user research in UK public sector or defence environments - understanding of MOD culture, rank structures and how military and civilian users operate is highly desirable Strong qualitative research skills - interviews, contextual enquiry, workshops, stakeholder engagement - with the ability to adapt methods to restricted access environments Ability to work with a small, constrained user population rather than broad consumer research panels Experience translating research findings into clear business change and service design outputs Comfortable engaging with senior stakeholders (SCS, OF-5 and above) with confidence and credibility Ability to document findings clearly and concisely for governance and assurance audiences, not just product teams Experience working within Agile delivery teams alongside BAs, architects and security professionals Desirable Prior experience on classified or Above Secret programmes Familiarity with GDS Service Standard and Government Design Principles Experience producing business change assessments, user impact assessments or service readiness documentation Working knowledge of JIRA and Confluence"
NG Bailey
Project Manager / SAP
NG Bailey Dumfries, Dumfriesshire
Project Manager / SAP Scotland Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Networks team has a vacancy for a Project Manager to deliver secondary and primary substation works across SP Energy Networks (SPEN) territory, primarily covering Glasgow and South Lanarkshire. This role would be ideally suited to an experienced Project Manager or a developing Senior Authorised Person (SAP 11kV) looking to progress into a combined PM/SAP position. Reporting to the Senior Project Manager, you will lead operational teams to support our client SPEN in achieving delivery targets throughout ED2. Some of the key deliverables in this role will include: Lead and support operational teams delivering works on behalf of our client, SPEN. Maintain strong client relationships and represent Freedom professionally across SPEN's network. Ensure safety is prioritised at all times and promote a Zero Harm culture. Oversee delivery of secondary and primary substation projects within DNO environments. Meet and exceed client expectations, performance KPIs, and contractual obligations. Ensure compliance with SHEQ requirements and DNO safety rules. Support people development, retention, and team performance. Maintain accurate financial forecasts and contribute to ED2 growth planning. Promote and uphold Freedom's core values across all activities. What we're looking for: Experience within the electrical distribution / utility sector. Preferably experience working on a DNO network - SPEN experience highly desirable. Background in substation replacement or refurbishment works (secondary and primary). Relationship management experience within a regulated DNO environment. Strong understanding of DNO technical standards, safety rules, and operational processes. NEBOSH/SMSTS accreditation (desirable). Full UK driving licence. First Aid & Manual Handling (desirable). DNO authorisations or progression toward SAP status (highly desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
01/04/2026
Full time
Project Manager / SAP Scotland Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Networks team has a vacancy for a Project Manager to deliver secondary and primary substation works across SP Energy Networks (SPEN) territory, primarily covering Glasgow and South Lanarkshire. This role would be ideally suited to an experienced Project Manager or a developing Senior Authorised Person (SAP 11kV) looking to progress into a combined PM/SAP position. Reporting to the Senior Project Manager, you will lead operational teams to support our client SPEN in achieving delivery targets throughout ED2. Some of the key deliverables in this role will include: Lead and support operational teams delivering works on behalf of our client, SPEN. Maintain strong client relationships and represent Freedom professionally across SPEN's network. Ensure safety is prioritised at all times and promote a Zero Harm culture. Oversee delivery of secondary and primary substation projects within DNO environments. Meet and exceed client expectations, performance KPIs, and contractual obligations. Ensure compliance with SHEQ requirements and DNO safety rules. Support people development, retention, and team performance. Maintain accurate financial forecasts and contribute to ED2 growth planning. Promote and uphold Freedom's core values across all activities. What we're looking for: Experience within the electrical distribution / utility sector. Preferably experience working on a DNO network - SPEN experience highly desirable. Background in substation replacement or refurbishment works (secondary and primary). Relationship management experience within a regulated DNO environment. Strong understanding of DNO technical standards, safety rules, and operational processes. NEBOSH/SMSTS accreditation (desirable). Full UK driving licence. First Aid & Manual Handling (desirable). DNO authorisations or progression toward SAP status (highly desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
MBDA UK
Product Assurance Manager
MBDA UK Stevenage, Hertfordshire
Stevenage A phenomenal opportunity has arisen to join the Force Protection & Area Protection, Product Assurance team supporting projects in the development & production phases of the life cycle at Bristol! Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 3 - 4 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will play a pivotal role within a growing team with the aim of ensuring all core Product Assurance activities are met, as well as the potential to work with domestic and international colleagues on projects involving transfer of technology. This is an outstanding opportunity to network with and see a large variety of MBDA's functions and activities across all sites. The role will involve working on a multi-national project, as well as with an established Quality network preventing / minimising product non-conformance, supporting smooth equipment delivery, assuring reliable products in Production and continually growing the happiness of our customers. Handling the small UKnational ProductAssurance team to ensure the required level of Quality Assurance support to MBDA programmes and their Customers. Ensure objectives are defined and communicated to your team, and reporting lines are understood and agreed Handle assigned budgets and where applicable ensure the accountabilities are clear. Define both the Product Assurance and Company Business procedures to be deployed within the project and ensure they are tailored accordingly to meet the project's needs. Present relevant Quality issues to your programme's internal customers You will find pragmatic solutions for customers, whilst maintaining robust quality integrity Working for Head of Product Assurance Programme, to ensure that the team has the skills and capabilities needed to provide Quality Assurance to the Programmes Directorate Consolidate and mitigate functional and project risks and issues and provide feedback to internal Customers Act as a Key Point of contact for the supporting Quality Network and using that network to deliver the necessary Quality Assurance support to the project Leading acceptance events / trials for MBDA equipment in both laboratory and Customer environments (includes UK and Foreign travel) Co-ordinate and delegate tasks and work packages within the support Quality Assurance team Support bidding work and providing estimated Quality Assurance effort for new packages of work Support a positive team working environment in line with MBDA values and behaviours Supporting recruitment activities as necessary to grow the local Quality Assurance team Being actively involved in ISO9000 and AS9100 assessments and in internal quality audit activities What we're looking for from you: HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience Experience in people management and leading / motivating Quality Assurance teams Experience of developing individuals and teams within a Quality Assurance environment A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills An ability to inspire change, comfortable working in a matrix organization Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and initiative to deliver improvements Experience of navigating and understanding Customer Quality Assurance contract requirements A strong understanding of the CADMID cycle, and experience of supporting projects through various stages of this cycle - specifically the Demonstration (Development) / Manufacture stages Experience of supporting projects/products through development and qualification activities is preferred Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
01/04/2026
Full time
Stevenage A phenomenal opportunity has arisen to join the Force Protection & Area Protection, Product Assurance team supporting projects in the development & production phases of the life cycle at Bristol! Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 3 - 4 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will play a pivotal role within a growing team with the aim of ensuring all core Product Assurance activities are met, as well as the potential to work with domestic and international colleagues on projects involving transfer of technology. This is an outstanding opportunity to network with and see a large variety of MBDA's functions and activities across all sites. The role will involve working on a multi-national project, as well as with an established Quality network preventing / minimising product non-conformance, supporting smooth equipment delivery, assuring reliable products in Production and continually growing the happiness of our customers. Handling the small UKnational ProductAssurance team to ensure the required level of Quality Assurance support to MBDA programmes and their Customers. Ensure objectives are defined and communicated to your team, and reporting lines are understood and agreed Handle assigned budgets and where applicable ensure the accountabilities are clear. Define both the Product Assurance and Company Business procedures to be deployed within the project and ensure they are tailored accordingly to meet the project's needs. Present relevant Quality issues to your programme's internal customers You will find pragmatic solutions for customers, whilst maintaining robust quality integrity Working for Head of Product Assurance Programme, to ensure that the team has the skills and capabilities needed to provide Quality Assurance to the Programmes Directorate Consolidate and mitigate functional and project risks and issues and provide feedback to internal Customers Act as a Key Point of contact for the supporting Quality Network and using that network to deliver the necessary Quality Assurance support to the project Leading acceptance events / trials for MBDA equipment in both laboratory and Customer environments (includes UK and Foreign travel) Co-ordinate and delegate tasks and work packages within the support Quality Assurance team Support bidding work and providing estimated Quality Assurance effort for new packages of work Support a positive team working environment in line with MBDA values and behaviours Supporting recruitment activities as necessary to grow the local Quality Assurance team Being actively involved in ISO9000 and AS9100 assessments and in internal quality audit activities What we're looking for from you: HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience Experience in people management and leading / motivating Quality Assurance teams Experience of developing individuals and teams within a Quality Assurance environment A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills An ability to inspire change, comfortable working in a matrix organization Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and initiative to deliver improvements Experience of navigating and understanding Customer Quality Assurance contract requirements A strong understanding of the CADMID cycle, and experience of supporting projects through various stages of this cycle - specifically the Demonstration (Development) / Manufacture stages Experience of supporting projects/products through development and qualification activities is preferred Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Procode
IT Project Manager
Procode Chandler's Ford, Hampshire
Title: IT Project Manager Department: Procode IT Location: Hybrid - commutable distance of our Chandlers Ford office Salary: Circa £51k + Discretionary Bonus Scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We are seeking an IT Project Manager, who thrives on delivery, enjoys solving complex challenges, and knows how to bring people together to get results. Do you want to work as part of a close-knit team and autonomously on a broad range of infrastructure and software projects, working a longside cross functional teams ? Any prior experience in the Utilities or Energy sector would be an advantage but is not essential. About us We are a leading UK technology company delivering transformative, data-driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry partners, our innovative platforms and energy data management solutions support a smarter, more sustainable future. Our passionate team of problem solvers is committed to building technology that truly makes a difference, and our promise is to put customers at the heart of everything we do . What does this role involve? As an IT Project Manager, you will take full ownership of projects from start to finish by creating clear, robust delivery plans covering scope, timelines, budgets, and resource management , working across infrastructure and software initiatives that cut across multiple teams and business areas. You will drive project delivery using Agile methodologies , flexing your approach to suit each project and team. From sprint planning to managing dependencies, you will keep delivery focused, transparent, and centred on delivering real value. You will enjoy building rapport with all levels of business including external customers. Working closely with cross functional IT teams and the wider business to understand priorities, align expectations, and turn requirements into practical, achievable plans. Clear, confident communication will ensure progress is visible and decisions are made quickly. You will stay ahead of risks, issues, and dependencies, acting early to resolve challenges and escalating when needed. Quality will be non-negotiable, with structured reviews ensuring outputs meet agreed standards and acceptance criteria. You will manage third-party suppliers and partners, ensuring contractual commitments are met and value for money is delivered. You will control budgets, maintain accurate forecasts, and ensure projects align with governance and reporting requirements. Above all, you will lead with impact in a matrix environment, motivating teams, encouraging collaboration, and driving a culture of accountability, continuous improvement, and successful delivery. Who are we looking for ? We're seeking an IT Project Manager who thrives on delivery and enjoys bridging the gap between technology and the wider business. You'll have experience leading infrastructure and software projects, confidently navigating complex stakeholder landscapes and bringing teams together to achieve outcomes . You'll have hands-on experience working with Agile methodologies, balancing structure with adaptability to keep delivery moving in fast-changing environments. Strong planning, risk management, and budget control will support your ability to deliver with speed and confidence. A natural communicator, you'll build trust quickly, influence with credibility, and keep stakeholders engaged and aligned. Experience managing third-party suppliers and working within governance frameworks will support your success. Most importantly, you'll enjoy making things happen, taking ownership, solving problems, and delivering outcomes that matter. B enefits - available from day one ! Bonus Scheme, made up of personal and company elements. Career progression, we're an expanding organisation . 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5% . Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities . The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. We offer an EV car scheme. Qualifying terms and conditions apply . A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service . Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
01/04/2026
Full time
Title: IT Project Manager Department: Procode IT Location: Hybrid - commutable distance of our Chandlers Ford office Salary: Circa £51k + Discretionary Bonus Scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We are seeking an IT Project Manager, who thrives on delivery, enjoys solving complex challenges, and knows how to bring people together to get results. Do you want to work as part of a close-knit team and autonomously on a broad range of infrastructure and software projects, working a longside cross functional teams ? Any prior experience in the Utilities or Energy sector would be an advantage but is not essential. About us We are a leading UK technology company delivering transformative, data-driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry partners, our innovative platforms and energy data management solutions support a smarter, more sustainable future. Our passionate team of problem solvers is committed to building technology that truly makes a difference, and our promise is to put customers at the heart of everything we do . What does this role involve? As an IT Project Manager, you will take full ownership of projects from start to finish by creating clear, robust delivery plans covering scope, timelines, budgets, and resource management , working across infrastructure and software initiatives that cut across multiple teams and business areas. You will drive project delivery using Agile methodologies , flexing your approach to suit each project and team. From sprint planning to managing dependencies, you will keep delivery focused, transparent, and centred on delivering real value. You will enjoy building rapport with all levels of business including external customers. Working closely with cross functional IT teams and the wider business to understand priorities, align expectations, and turn requirements into practical, achievable plans. Clear, confident communication will ensure progress is visible and decisions are made quickly. You will stay ahead of risks, issues, and dependencies, acting early to resolve challenges and escalating when needed. Quality will be non-negotiable, with structured reviews ensuring outputs meet agreed standards and acceptance criteria. You will manage third-party suppliers and partners, ensuring contractual commitments are met and value for money is delivered. You will control budgets, maintain accurate forecasts, and ensure projects align with governance and reporting requirements. Above all, you will lead with impact in a matrix environment, motivating teams, encouraging collaboration, and driving a culture of accountability, continuous improvement, and successful delivery. Who are we looking for ? We're seeking an IT Project Manager who thrives on delivery and enjoys bridging the gap between technology and the wider business. You'll have experience leading infrastructure and software projects, confidently navigating complex stakeholder landscapes and bringing teams together to achieve outcomes . You'll have hands-on experience working with Agile methodologies, balancing structure with adaptability to keep delivery moving in fast-changing environments. Strong planning, risk management, and budget control will support your ability to deliver with speed and confidence. A natural communicator, you'll build trust quickly, influence with credibility, and keep stakeholders engaged and aligned. Experience managing third-party suppliers and working within governance frameworks will support your success. Most importantly, you'll enjoy making things happen, taking ownership, solving problems, and delivering outcomes that matter. B enefits - available from day one ! Bonus Scheme, made up of personal and company elements. Career progression, we're an expanding organisation . 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5% . Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities . The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. We offer an EV car scheme. Qualifying terms and conditions apply . A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service . Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Outsource
Lead Hardware Engineer
Outsource Rochester, Kent
Client: BAE SystemsJob Type: ContractJob Title: Lead Hardware EngineerLocation: Rochester - on-site Monday-ThursdayHourly Rate: £69.72 PAYE OR £94.24 UmbrellaDuration: 12 months About The Role As a Lead Hardware Engineer, you will be working as part of a multidisciplinary team to formulate and optimise innovative hardware engineering solutions, for products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety-critical technology. This role will provide you with the opportunity to work with leading, innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Key Responsibilities : Executing complex hardware design tasks in accordance with the hardware development plan, whilst meeting agreed timescales and allocated budgets Conducting hardware requirements capture, preliminary design, detailed design including a range of analysis tasks Adopting an innovative approach to design and identifying improvements to working practices Working with other disciplines within an integrated team to optimise solutions and minimise impacts from dependencies Providing technical guidance and support to the development and delivery of all aspects of digital &/or analogue electronics solutions. Skills & Qualifications : Working knowledge and experience of digital &/or analogue electronics technologies Experience of working through the full engineering development lifecycle, from concept to product certification Ability to demonstrate a good appreciation of cost and schedule constraints on designs, to meet programme needs Desirable Working Knowledge Experience Mentor Graphics Expedition Enterprise Analogue simulations tools, e.g. Simetrix or Spice Timing designer tools, e.g. Chronology Signal integrity tools and principles System development tools, e.g. Enterprise Architect, Matlab, Simulink Requirements management tools, e.g. DOORS Proven ability working on safety critical systems If you would like to be considered for this role please don't hesitate to click apply or call Sam Pierre-Louis on for more information. About BAE: BAE Systems is a leading global defence, aerospace, and security company. They're experts in delivering advanced solutions for air, land, and naval forces, as well as commercial aerospace and cyber security. Known for its commitment to innovation and excellence, BAE Systems offers exciting career opportunities for those looking to make a significant impact in cutting-edge technology and defence sectors. Inclusion statement Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You'll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.
01/04/2026
Contractor
Client: BAE SystemsJob Type: ContractJob Title: Lead Hardware EngineerLocation: Rochester - on-site Monday-ThursdayHourly Rate: £69.72 PAYE OR £94.24 UmbrellaDuration: 12 months About The Role As a Lead Hardware Engineer, you will be working as part of a multidisciplinary team to formulate and optimise innovative hardware engineering solutions, for products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety-critical technology. This role will provide you with the opportunity to work with leading, innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Key Responsibilities : Executing complex hardware design tasks in accordance with the hardware development plan, whilst meeting agreed timescales and allocated budgets Conducting hardware requirements capture, preliminary design, detailed design including a range of analysis tasks Adopting an innovative approach to design and identifying improvements to working practices Working with other disciplines within an integrated team to optimise solutions and minimise impacts from dependencies Providing technical guidance and support to the development and delivery of all aspects of digital &/or analogue electronics solutions. Skills & Qualifications : Working knowledge and experience of digital &/or analogue electronics technologies Experience of working through the full engineering development lifecycle, from concept to product certification Ability to demonstrate a good appreciation of cost and schedule constraints on designs, to meet programme needs Desirable Working Knowledge Experience Mentor Graphics Expedition Enterprise Analogue simulations tools, e.g. Simetrix or Spice Timing designer tools, e.g. Chronology Signal integrity tools and principles System development tools, e.g. Enterprise Architect, Matlab, Simulink Requirements management tools, e.g. DOORS Proven ability working on safety critical systems If you would like to be considered for this role please don't hesitate to click apply or call Sam Pierre-Louis on for more information. About BAE: BAE Systems is a leading global defence, aerospace, and security company. They're experts in delivering advanced solutions for air, land, and naval forces, as well as commercial aerospace and cyber security. Known for its commitment to innovation and excellence, BAE Systems offers exciting career opportunities for those looking to make a significant impact in cutting-edge technology and defence sectors. Inclusion statement Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You'll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.
Vertical Aerospace Group Ltd
Senior Aircraft Systems Engineer
Vertical Aerospace Group Ltd Bristol, Somerset
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect As a Senior Aircraft Systems Engineer, you'll sit at the heart of our engineering function, shaping how the Valo comes together as a coherent, certifiable aircraft. You'll lead cross-functional efforts that define and integrate systems, working closely with safety, avionics, propulsion, and structures teams. This is a hands-on role for a systems thinker who thrives in complexity and is passionate about bringing innovative aircraft to life. What You'll Do Own and drive aircraft-level requirements, architecture, and verification activities Lead the integration of technical solutions across safety, structures, propulsion, avionics Coordinate trade studies across systems and interface management Generate and review compliance evidence for certification, ensuring traceability and completeness Apply and promote Model-Based Systems Engineering (MBSE) practices Support programme planning and identify blockers to keep engineering deliverables on track Mentor other engineers and promote systems engineering best practices across the organisation Participate actively in design reviews, programme reviews, and compliance reviews What You'll Bring Proven experience leading systems engineering at system or aircraft level Familiarity with ARP4754A/B Skilled in requirements management, architecture definition, and verification planning Excellent communication, planning, and problem-solving skills Experience with tools like DOORS, Jama, or Polarion Knowledge of MBSE tools such as System Composer or Enterprise Architect A proactive, solutions-focused mindset and a collaborative approach to delivery Bonus if you have Familiarity with SC-VTOL Background in Aeronautical Battery systems, EWIS, or Electrical Propulsion. Background in Aeronautical Structures design or Aircraft Performance / Flight Physics What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
01/04/2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect As a Senior Aircraft Systems Engineer, you'll sit at the heart of our engineering function, shaping how the Valo comes together as a coherent, certifiable aircraft. You'll lead cross-functional efforts that define and integrate systems, working closely with safety, avionics, propulsion, and structures teams. This is a hands-on role for a systems thinker who thrives in complexity and is passionate about bringing innovative aircraft to life. What You'll Do Own and drive aircraft-level requirements, architecture, and verification activities Lead the integration of technical solutions across safety, structures, propulsion, avionics Coordinate trade studies across systems and interface management Generate and review compliance evidence for certification, ensuring traceability and completeness Apply and promote Model-Based Systems Engineering (MBSE) practices Support programme planning and identify blockers to keep engineering deliverables on track Mentor other engineers and promote systems engineering best practices across the organisation Participate actively in design reviews, programme reviews, and compliance reviews What You'll Bring Proven experience leading systems engineering at system or aircraft level Familiarity with ARP4754A/B Skilled in requirements management, architecture definition, and verification planning Excellent communication, planning, and problem-solving skills Experience with tools like DOORS, Jama, or Polarion Knowledge of MBSE tools such as System Composer or Enterprise Architect A proactive, solutions-focused mindset and a collaborative approach to delivery Bonus if you have Familiarity with SC-VTOL Background in Aeronautical Battery systems, EWIS, or Electrical Propulsion. Background in Aeronautical Structures design or Aircraft Performance / Flight Physics What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Head of IT
Jeffries Recruitment Droitwich, Worcestershire
Head of IT Location: Worcester/Birmingham (Hybrid) A growing and forward-thinking professional services firm is looking to appoint a Head of IT to take full ownership of its technology environment. This is a senior leadership role, suited to someone with a strong background in IT leadership, who can combine strategic thinking with hands-on delivery. You'll play a key role in shaping how technology supports the business now and in the future. The Role - (strong consulting background required) You will be responsible for the firm's entire IT function, ensuring systems are secure, reliable, and scalable, while also driving forward technology improvements and innovation. Alongside day-to-day leadership, you'll define and deliver the IT strategy, working closely with senior stakeholders to align technology with business goals. Key responsibilities include: Leading and managing IT infrastructure, systems, and cloud platforms Owning cybersecurity, data protection, and risk management across the business Developing and delivering the IT strategy and long-term technology roadmap Leading IT projects and change initiatives with strong governance Managing third-party providers, including MSPs and key vendors Overseeing IT budgets, contracts, and investment planning Ensuring robust business continuity and disaster recovery processes Driving the practical and secure adoption of AI and automation Managing and developing internal IT support About You Proven experience in a senior IT leadership role is essential (e.g. Head of IT, IT Manager, IT Lead) Strong technical knowledge across infrastructure, cloud, and business systems Solid experience managing cybersecurity, data protection, and IT risk Track record of delivering IT projects and leading change programmes Experience managing external suppliers and service providers Confident working with senior leadership and influencing decision-making Strong leadership, communication, and problem-solving skills What's on Offer A senior leadership role with full ownership of the IT function The opportunity to shape and influence technology strategy Hybrid and flexible working 25 days holiday plus bank holidays, with option to buy more Electric car and cycle-to-work schemes Pension, life assurance, and enhanced family benefits Access to wellbeing and support programmes This is an excellent opportunity for an experienced IT leader looking to take on a broad, strategic role with real impact, driving both stability and innovation across a growing business.
01/04/2026
Full time
Head of IT Location: Worcester/Birmingham (Hybrid) A growing and forward-thinking professional services firm is looking to appoint a Head of IT to take full ownership of its technology environment. This is a senior leadership role, suited to someone with a strong background in IT leadership, who can combine strategic thinking with hands-on delivery. You'll play a key role in shaping how technology supports the business now and in the future. The Role - (strong consulting background required) You will be responsible for the firm's entire IT function, ensuring systems are secure, reliable, and scalable, while also driving forward technology improvements and innovation. Alongside day-to-day leadership, you'll define and deliver the IT strategy, working closely with senior stakeholders to align technology with business goals. Key responsibilities include: Leading and managing IT infrastructure, systems, and cloud platforms Owning cybersecurity, data protection, and risk management across the business Developing and delivering the IT strategy and long-term technology roadmap Leading IT projects and change initiatives with strong governance Managing third-party providers, including MSPs and key vendors Overseeing IT budgets, contracts, and investment planning Ensuring robust business continuity and disaster recovery processes Driving the practical and secure adoption of AI and automation Managing and developing internal IT support About You Proven experience in a senior IT leadership role is essential (e.g. Head of IT, IT Manager, IT Lead) Strong technical knowledge across infrastructure, cloud, and business systems Solid experience managing cybersecurity, data protection, and IT risk Track record of delivering IT projects and leading change programmes Experience managing external suppliers and service providers Confident working with senior leadership and influencing decision-making Strong leadership, communication, and problem-solving skills What's on Offer A senior leadership role with full ownership of the IT function The opportunity to shape and influence technology strategy Hybrid and flexible working 25 days holiday plus bank holidays, with option to buy more Electric car and cycle-to-work schemes Pension, life assurance, and enhanced family benefits Access to wellbeing and support programmes This is an excellent opportunity for an experienced IT leader looking to take on a broad, strategic role with real impact, driving both stability and innovation across a growing business.

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