About the opportunity Send your CV to us, complete the fully-funded course and get a certified qualification. Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers in Greater Manchester are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems. Course Details Start Date: 16/02 Duration: 14 weeks Format: Online, practical workshops Schedule: Mon-Thurs 6-9PM What you ll learn Cyber Principles: Understand core frameworks and security principles. Threat Intelligence: Develop expertise to identify risks and analyze threats. Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls. Incident Response: Prepare for and respond to live cyber security incidents. Ethics & Law: Understand legislation and ethical conduct within the cyber security sector. Professional Skills: Build the behaviours required for the modern cyber security workplace. Career Pathway Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands. Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester. Be aged 19 or over. Earn below the gross annual wage cap of £32,400. Not currently be undertaking other government-funded training. Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills, and secure your guaranteed interview. IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems. Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS. Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments. Data Management: Source, cleanse, and analyse data to present actionable insights. Digital Transformation: Explore Agile project management and how to support digital change. Sector Skills: Understand IT policies, legislation, and industry structure. Career Pathway Successful participants are guaranteed an interview with our network of partners. Potential Roles: IT Support Technician Cloud Support Assistant Junior Network Engineer Service Desk Analyst Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester (GMCA region). Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap. Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview.
12/02/2026
Full time
About the opportunity Send your CV to us, complete the fully-funded course and get a certified qualification. Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers in Greater Manchester are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems. Course Details Start Date: 16/02 Duration: 14 weeks Format: Online, practical workshops Schedule: Mon-Thurs 6-9PM What you ll learn Cyber Principles: Understand core frameworks and security principles. Threat Intelligence: Develop expertise to identify risks and analyze threats. Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls. Incident Response: Prepare for and respond to live cyber security incidents. Ethics & Law: Understand legislation and ethical conduct within the cyber security sector. Professional Skills: Build the behaviours required for the modern cyber security workplace. Career Pathway Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands. Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester. Be aged 19 or over. Earn below the gross annual wage cap of £32,400. Not currently be undertaking other government-funded training. Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills, and secure your guaranteed interview. IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems. Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS. Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments. Data Management: Source, cleanse, and analyse data to present actionable insights. Digital Transformation: Explore Agile project management and how to support digital change. Sector Skills: Understand IT policies, legislation, and industry structure. Career Pathway Successful participants are guaranteed an interview with our network of partners. Potential Roles: IT Support Technician Cloud Support Assistant Junior Network Engineer Service Desk Analyst Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester (GMCA region). Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap. Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview.
IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education
02/10/2025
Full time
IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education
IT Service Desk Engineer - Hosting / Networks
Newcastle
Competitive Salary DOE + Excellent Company Benefits Package
Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand.
We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide.
With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment.
We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Service Desk Engineer Key Responsibilities:
+ To resolve incidents and problems both directly from customers and through technical escalation
+ To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents
+ To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite
+ To administer customer networks as part of managed services provision
+ To provide proactive problem management though checking manufacture websites
Service Desk Engineer Required Skills and Experience:
+ Vast experience working in either 1st or 2nd line IT technical support
+ Vast experience in a customer facing environment
+ Exposure to and hands on experience of working within an IT service provider environment
+ Good understanding of Microsoft products. Basic experience of servers.
+ Basic understanding of ISO/BSI and ITIL frameworks
+ Basic understanding of working with Service Level Agreements
Please note - Shift work may be required.
Benefits we offer:
+ From day one: Death in Service x 4 + Access to our Rewards Discount Programme
+ Lots of social events
+ From 3 months: Up to 5% enhanced matching employer’s pension contribution
+ The following benefits on successful completion of probationary period: Private Medical Care
+ Health Shield Cash plan which includes access to an employee assistance programme
+ Optional enrolment in the Bike to work scheme
+ Optional enrolment in childcare vouchers scheme
+ Performance related bonus scheme
+ We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location
You may have worked in the following capacities:
Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
29/10/2018
IT Service Desk Engineer - Hosting / Networks
Newcastle
Competitive Salary DOE + Excellent Company Benefits Package
Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand.
We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide.
With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment.
We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Service Desk Engineer Key Responsibilities:
+ To resolve incidents and problems both directly from customers and through technical escalation
+ To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents
+ To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite
+ To administer customer networks as part of managed services provision
+ To provide proactive problem management though checking manufacture websites
Service Desk Engineer Required Skills and Experience:
+ Vast experience working in either 1st or 2nd line IT technical support
+ Vast experience in a customer facing environment
+ Exposure to and hands on experience of working within an IT service provider environment
+ Good understanding of Microsoft products. Basic experience of servers.
+ Basic understanding of ISO/BSI and ITIL frameworks
+ Basic understanding of working with Service Level Agreements
Please note - Shift work may be required.
Benefits we offer:
+ From day one: Death in Service x 4 + Access to our Rewards Discount Programme
+ Lots of social events
+ From 3 months: Up to 5% enhanced matching employer’s pension contribution
+ The following benefits on successful completion of probationary period: Private Medical Care
+ Health Shield Cash plan which includes access to an employee assistance programme
+ Optional enrolment in the Bike to work scheme
+ Optional enrolment in childcare vouchers scheme
+ Performance related bonus scheme
+ We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location
You may have worked in the following capacities:
Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
09/09/2016
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
09/09/2016
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
09/09/2016
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
09/09/2016
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire