Role and Responsibilities Analyse business requirements and translate them into clear technical/functional specifications that can be understood by stakeholders or used by developers Conduct business analysis to identify the best CRM solutions, whether existing or new, aligned with best practices Provide hands-on technical and functional support to CRM users, managing their requests and troubleshooting issues as they arise Test and assess cases, ensuring solutions meet requirements and quality standards Collaborate closely with developers to oversee deliverables, project progress, and adherence to specifications Occasionally assist IT with Dynamics 365 CRM configuration based on agreed specification Experience/Skills Ideally, a graduate in Computer Science, Business Analytics, or a related field Proven functional knowledge of Microsoft Dynamics 365 Customer Engagement, with some exposure to development or configuration Ability to interpret data, troubleshoot issues, and understand relational databases Experience with AI data models, including training models for error detection/correction, is a plus Strong skills in translating business requirements into practical solutions and documenting processes Experience working through full project lifecycles preferred An analytical mindset with strong attention to detail, excellent verbal and written communication skills Ability to prioritise workload and meet deadlines independently Proficient in Microsoft Office Suite Benefits Starting Salary - £50k-£57k (dependent on experience). Excellent progression opportunities. Life assurance, enhanced pension contribution & much more!
03/10/2025
Full time
Role and Responsibilities Analyse business requirements and translate them into clear technical/functional specifications that can be understood by stakeholders or used by developers Conduct business analysis to identify the best CRM solutions, whether existing or new, aligned with best practices Provide hands-on technical and functional support to CRM users, managing their requests and troubleshooting issues as they arise Test and assess cases, ensuring solutions meet requirements and quality standards Collaborate closely with developers to oversee deliverables, project progress, and adherence to specifications Occasionally assist IT with Dynamics 365 CRM configuration based on agreed specification Experience/Skills Ideally, a graduate in Computer Science, Business Analytics, or a related field Proven functional knowledge of Microsoft Dynamics 365 Customer Engagement, with some exposure to development or configuration Ability to interpret data, troubleshoot issues, and understand relational databases Experience with AI data models, including training models for error detection/correction, is a plus Strong skills in translating business requirements into practical solutions and documenting processes Experience working through full project lifecycles preferred An analytical mindset with strong attention to detail, excellent verbal and written communication skills Ability to prioritise workload and meet deadlines independently Proficient in Microsoft Office Suite Benefits Starting Salary - £50k-£57k (dependent on experience). Excellent progression opportunities. Life assurance, enhanced pension contribution & much more!
My client is looking for a Data Analyst within their Integrated Marketing Group who will work as part of a small team developing analytical services and will help to identify how technical solutions solve real-world problems and creative thinking. My client are experts in all thing's consumer and location, bringing together cutting-edge analytical techniques, creative thinking and diverse perspectives to drive growth for their clients. They build some of the most highly regarded, innovative datasets in the market and their people are the best at manipulating that data to provide insight to their clients. As part of the wider Marketing Solutions Divisions, you will be joining a 250 strong team working in over 50 markets globally. My client is a growing and dynamic group of analysts, data scientists and commercially savvy business development consultants who also provide thought leadership and creative thinking. Key Responsibilities: Developing an in-depth understanding of my clients data and in-house systems Coding and profiling their client's consumer databases Delivering off-the-shelf and bespoke datasets to aid client's understanding of their customers Contributing to innovation initiatives within the team, which constantly seek to improve efficiencies, develop new propositions, and research new ideas Supporting the delivery of a wide range of bespoke data science projects and tools using a range of different environments and languages Working alongside a variety of teams, from sales and account managers, through to statisticians and database technicians Adhering to my clients core values at all times: Transparency, Honesty, and integrity - we always do what's right and what is best for our clients The position offers an opportunity to acquire and develop skills in current analytics methodologies and technologies, and opportunities to progress into a variety of roles Skills You are personable, adaptable, inquisitive and willing to learn Attention to details Logical thinker with strong problem-solving skills Strong organisational and multitasking skills You are a team player
22/09/2022
Full time
My client is looking for a Data Analyst within their Integrated Marketing Group who will work as part of a small team developing analytical services and will help to identify how technical solutions solve real-world problems and creative thinking. My client are experts in all thing's consumer and location, bringing together cutting-edge analytical techniques, creative thinking and diverse perspectives to drive growth for their clients. They build some of the most highly regarded, innovative datasets in the market and their people are the best at manipulating that data to provide insight to their clients. As part of the wider Marketing Solutions Divisions, you will be joining a 250 strong team working in over 50 markets globally. My client is a growing and dynamic group of analysts, data scientists and commercially savvy business development consultants who also provide thought leadership and creative thinking. Key Responsibilities: Developing an in-depth understanding of my clients data and in-house systems Coding and profiling their client's consumer databases Delivering off-the-shelf and bespoke datasets to aid client's understanding of their customers Contributing to innovation initiatives within the team, which constantly seek to improve efficiencies, develop new propositions, and research new ideas Supporting the delivery of a wide range of bespoke data science projects and tools using a range of different environments and languages Working alongside a variety of teams, from sales and account managers, through to statisticians and database technicians Adhering to my clients core values at all times: Transparency, Honesty, and integrity - we always do what's right and what is best for our clients The position offers an opportunity to acquire and develop skills in current analytics methodologies and technologies, and opportunities to progress into a variety of roles Skills You are personable, adaptable, inquisitive and willing to learn Attention to details Logical thinker with strong problem-solving skills Strong organisational and multitasking skills You are a team player
It can usually take years to gain the skills of a good developer, how would you like to do it in weeks, and then be deployed as one of our consultants to hone those skills? By joining Sparta Global you will be provided with the practical skills that you need to develop in the workplace to our clients standards, we're going to take you to a level where you can wield programming languages to their full potential. Once you have completed our tech academy and your class has graduated, we place you with one of our incredible clients - You will have the know-how and a job with incredible prospects - you're future-proofing yourself. We will train you in a lot more depth than just the user facing experience and front-end frameworks, you'll have the ability to build the structure of applications, understand and utilise server side code, build and interact with databases, construct automation frameworks, understand how to build apps with security in mind, production environments and configurations, microservices, cloud computing, optimisation, scaling, pipelining, creating and employing APIs - We're giving you the skills to develop the things you dreamed of when you first started playing with tech. What You'll do If you get a thrill from problem solving - and aren't easily disheartened when things don't work - software development is the career for you. As a Developer, you will: Help our clients to champion software excellence and improve delivery and service Embrace agile best practices and Continuous Delivery Support software development projects, creating new features, while also maintaining high standards for code quality Test your creativity daily as you experiment and explore different approaches to problem solving Collaborate across departments with developers, product managers, business analysts, and tests Why work for us. Sparta Global is an award-winning provider of business and technology training and careers. We help graduates, non-graduates, returners and career changers kickstart technology careers in a matter of months. Become a Spartan, complete our award-winning, paid training programme, and be assigned to work on-site with one of our clients as a fully-fledged consultant. We will make sure you are ready and confident for the workplace. Our programmes provide you with in-depth knowledge of the technical tools and skills you'll need to succeed in your future career. We'll even support with developing your business acumen, collaborative skills and personal development to give you the confidence to thrive in the workplace - regardless of your background. Why we're different. Diversity is in our DNA. We are proud to have been recognised by a number of awards bodies for our hard work across technology training, employer excellence, and diversity and inclusion. We are a people-powered business and take every opportunity to recognise and reward the hard work of our Spartans, too. This includes putting them forward for individual industry awards, including Rising Star of the Year, Rising Digital Hero, and specific awards around their skill specialisms. Who you are. Previous experience of any programming language e.g. C#, Java, Python or similar languages Have a love for technology and its application Naturally curious about how things work Critical thinker and keen problem solver Presentable, professional, and punctual Able to relocate as necessary throughout the UK for client projects Hold the full rights to work in the UK without sponsorship
17/09/2022
Full time
It can usually take years to gain the skills of a good developer, how would you like to do it in weeks, and then be deployed as one of our consultants to hone those skills? By joining Sparta Global you will be provided with the practical skills that you need to develop in the workplace to our clients standards, we're going to take you to a level where you can wield programming languages to their full potential. Once you have completed our tech academy and your class has graduated, we place you with one of our incredible clients - You will have the know-how and a job with incredible prospects - you're future-proofing yourself. We will train you in a lot more depth than just the user facing experience and front-end frameworks, you'll have the ability to build the structure of applications, understand and utilise server side code, build and interact with databases, construct automation frameworks, understand how to build apps with security in mind, production environments and configurations, microservices, cloud computing, optimisation, scaling, pipelining, creating and employing APIs - We're giving you the skills to develop the things you dreamed of when you first started playing with tech. What You'll do If you get a thrill from problem solving - and aren't easily disheartened when things don't work - software development is the career for you. As a Developer, you will: Help our clients to champion software excellence and improve delivery and service Embrace agile best practices and Continuous Delivery Support software development projects, creating new features, while also maintaining high standards for code quality Test your creativity daily as you experiment and explore different approaches to problem solving Collaborate across departments with developers, product managers, business analysts, and tests Why work for us. Sparta Global is an award-winning provider of business and technology training and careers. We help graduates, non-graduates, returners and career changers kickstart technology careers in a matter of months. Become a Spartan, complete our award-winning, paid training programme, and be assigned to work on-site with one of our clients as a fully-fledged consultant. We will make sure you are ready and confident for the workplace. Our programmes provide you with in-depth knowledge of the technical tools and skills you'll need to succeed in your future career. We'll even support with developing your business acumen, collaborative skills and personal development to give you the confidence to thrive in the workplace - regardless of your background. Why we're different. Diversity is in our DNA. We are proud to have been recognised by a number of awards bodies for our hard work across technology training, employer excellence, and diversity and inclusion. We are a people-powered business and take every opportunity to recognise and reward the hard work of our Spartans, too. This includes putting them forward for individual industry awards, including Rising Star of the Year, Rising Digital Hero, and specific awards around their skill specialisms. Who you are. Previous experience of any programming language e.g. C#, Java, Python or similar languages Have a love for technology and its application Naturally curious about how things work Critical thinker and keen problem solver Presentable, professional, and punctual Able to relocate as necessary throughout the UK for client projects Hold the full rights to work in the UK without sponsorship
The world of Data is growing at an extremely rapid pace and the skills needed to work within this space are growing at a similar rate, but how would you like to be at the forefront of this incredible field within 8-10 weeks, and then be deployed as one of our Data Engineering consultants to hone those skills even further? What is Data Engineering? Working within a data role requires transitional skill sets such as numerical and analytical skills, but it is now expanding into managing data in a variety of storage systems (e.g. databases, data warehouses, data lakes) using programming skills in languages like SQL and Python. As businesses store and handle more and more data, skills in Big Data technologies like Hadoop and Spark are increasingly relevant. Strong communication skills are vital in transforming data to be used by different parts of the business effectively. This could mean ensuring that the data is transformed into the correct format for the data analysts or working closely with the data scientists to ensure that their data pipeline can support their algorithms. Don't worry, you're not expected to know how to do all of this already, that's where we come in. We want to help you grow into someone that can deal with everything from visualisation tools to big data handling and everything in between. By training in one of our world class academies we will make you a specialist consultant who will then work with our clients to help them realise their business needs. Why work for us? We take time and care to develop your abilities and confidence, your success is our success - together we make other businesses stronger. We have great partners: What's really great about having a career in tech is that is transcends all industries, and as such we partner with businesses across all sectors - central government, leading consultancies, charities, the UKs largest mobile network operators, the world's leading music and podcast streaming platform, popular insurance groups, banks... the list goes on. We're super inclusive: We like to be thought of as ED&I champions - To help illustrate the wonderful culture we maintain here at Sparta, we have won a host of awards and been finalists for many more: Essential Skills: Excellent team player A love for technology and its application Prioritisation and organisational skills Clear and transparent communication Critical Thinking and Problem Solving Decision Making Adaptability Presentable, professional and punctual Able to travel throughout the UK Desirable but absolutely not essential - If you know them, great; If you don't, we'll teach you. SQL Scripting skills - Bash / Python / Similar tools Ability to query large datasets Able to create ETL data pipelines Big Data Platforms Cloud platform technologies We like STEM degrees, but we consider everyone, no matter what kind of background you come from.
09/11/2021
Full time
The world of Data is growing at an extremely rapid pace and the skills needed to work within this space are growing at a similar rate, but how would you like to be at the forefront of this incredible field within 8-10 weeks, and then be deployed as one of our Data Engineering consultants to hone those skills even further? What is Data Engineering? Working within a data role requires transitional skill sets such as numerical and analytical skills, but it is now expanding into managing data in a variety of storage systems (e.g. databases, data warehouses, data lakes) using programming skills in languages like SQL and Python. As businesses store and handle more and more data, skills in Big Data technologies like Hadoop and Spark are increasingly relevant. Strong communication skills are vital in transforming data to be used by different parts of the business effectively. This could mean ensuring that the data is transformed into the correct format for the data analysts or working closely with the data scientists to ensure that their data pipeline can support their algorithms. Don't worry, you're not expected to know how to do all of this already, that's where we come in. We want to help you grow into someone that can deal with everything from visualisation tools to big data handling and everything in between. By training in one of our world class academies we will make you a specialist consultant who will then work with our clients to help them realise their business needs. Why work for us? We take time and care to develop your abilities and confidence, your success is our success - together we make other businesses stronger. We have great partners: What's really great about having a career in tech is that is transcends all industries, and as such we partner with businesses across all sectors - central government, leading consultancies, charities, the UKs largest mobile network operators, the world's leading music and podcast streaming platform, popular insurance groups, banks... the list goes on. We're super inclusive: We like to be thought of as ED&I champions - To help illustrate the wonderful culture we maintain here at Sparta, we have won a host of awards and been finalists for many more: Essential Skills: Excellent team player A love for technology and its application Prioritisation and organisational skills Clear and transparent communication Critical Thinking and Problem Solving Decision Making Adaptability Presentable, professional and punctual Able to travel throughout the UK Desirable but absolutely not essential - If you know them, great; If you don't, we'll teach you. SQL Scripting skills - Bash / Python / Similar tools Ability to query large datasets Able to create ETL data pipelines Big Data Platforms Cloud platform technologies We like STEM degrees, but we consider everyone, no matter what kind of background you come from.
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
29/10/2018
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
29/10/2018
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
29/10/2018
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
29/10/2018
OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path.
LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch.
THE COMPANY;
My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc.
THE ROLE & OPPORTUNITY
This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices.
Day to day duties;
* Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner.
* Acquire a good understanding of the company's software products as part of a formal learning and development programme.
* Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration.
* Advising customers with specific responsibility for Windows and Unix based implementations.
* Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests.
* Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base
* Regular updating of the support system with status of outstanding tickets
* Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately.
* Working with 3rd party vendors who provide additional hardware and software
Resources available;
* A modern cloud-based Support Desk system, which supports customer engagement and self-service.
* Access to an extensive knowledge base within the Support team.
CANDIDATE PROFILE:
- You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic!
- Ideally degree or equivalent qualification in an IT or finance / accounting related discipline.
- You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products.
- Used to working under pressure in a busy Support Desk environment
- A strong understanding of the technologies on which the customer software solutions are built.
- Use of modern help desk or service desk systems in previous employments.
- Awareness / understanding of ITIL / ISO Standards
- High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous
WHAT'S ON OFFER;
This position is based in Almondsbury near Bristol and offers;
- Funding of relevant professional qualifications
- A comprehensive learning and development program
- An excellent hard working but fun environment
- A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities.
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk
This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
29/10/2018
NET Developer, Graduate / Junior - Computer Gaming Co - Manchester
(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, C#, SQL Server, Agile, Graduate / Junior .NET Developer, Urgent)
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world’s most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.
These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET using C#) which might have been acquired as part of your degree course or through a placement year in industry.
You will follow the firm’s career progression programme and will receive industry recognised training in: .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby.
This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.
Location: Manchester
Salary: £20 - £30k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
Noir Consulting continues to be the UK’s premier .NET recruitment agency; we can help you make the right career decisions!
(.NET Developer, Graduate / Junior, ASP.NET, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, ASP.NET MVC 5, WCF, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Consultant, .NET Developer, Graduate / Junior)
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
An excellent opportunity has arisen to work for our successful client based in Stoke on Trent, working within their IT department. The successful IT Support Graduate will have excellent communication skills and must be educated to graduate level. As this role has become available due to expansion, this is an exciting time to join this forward thinking and successful business.
As the IT Support Graduate, you will be:
* Dealing with various helpdesk queries regarding the internal CRM and databases used
* Logging all tasks using the helpdesk tracking system
* Ensuring tasks are resolved in an efficient, professional manner
* Supporting in the development of the IT systems
The successful IT Support Graduate will have:
* Must be educated to degree level
* Previous experience within a similar role would be a distinct advantage
* Excellent communication skills both verbal and written.
* Flexible and hardworking
* Ability to learn new systems and processes
* A team player, with an efficient and proactive approach.
* Smart appearance and professional attitude
What are we offering?
* Salary £14,000
* 20 Days Holiday + Bank Holidays
* Free Car Parking
* Training and support provided
* Great progression opportunities
* Monday to Friday, 37.5 hours a week
Application Process
Once your job application has been received, this will be reviewed within 5 working days. If you have been shortlisted for the job, you will receive a call from one of our Resourcing Consultants who will want to discuss your job application in more detail. We will then proceed with the interview process.
What Next?
If you are interested in discussing this job in more detail but you are not ready to apply, please ring our office number and ask to speak to Sarah or Catriona. They will be more than happy to talk your through the role and answer any questions you have.
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
If you have not heard back within 10 working days please assume your job application has been unsuccessful
In respect to the above role(s), James Wilcockson Associates Ltd (JWA) operates as an Employment Agency
09/09/2016
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
An excellent opportunity has arisen to work for our successful client based in Stoke on Trent, working within their IT department. The successful IT Support Graduate will have excellent communication skills and must be educated to graduate level. As this role has become available due to expansion, this is an exciting time to join this forward thinking and successful business.
As the IT Support Graduate, you will be:
* Dealing with various helpdesk queries regarding the internal CRM and databases used
* Logging all tasks using the helpdesk tracking system
* Ensuring tasks are resolved in an efficient, professional manner
* Supporting in the development of the IT systems
The successful IT Support Graduate will have:
* Must be educated to degree level
* Previous experience within a similar role would be a distinct advantage
* Excellent communication skills both verbal and written.
* Flexible and hardworking
* Ability to learn new systems and processes
* A team player, with an efficient and proactive approach.
* Smart appearance and professional attitude
What are we offering?
* Salary £14,000
* 20 Days Holiday + Bank Holidays
* Free Car Parking
* Training and support provided
* Great progression opportunities
* Monday to Friday, 37.5 hours a week
Application Process
Once your job application has been received, this will be reviewed within 5 working days. If you have been shortlisted for the job, you will receive a call from one of our Resourcing Consultants who will want to discuss your job application in more detail. We will then proceed with the interview process.
What Next?
If you are interested in discussing this job in more detail but you are not ready to apply, please ring our office number and ask to speak to Sarah or Catriona. They will be more than happy to talk your through the role and answer any questions you have.
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
If you have not heard back within 10 working days please assume your job application has been unsuccessful
In respect to the above role(s), James Wilcockson Associates Ltd (JWA) operates as an Employment Agency
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
An excellent opportunity has arisen to work for our successful client based in Stoke on Trent, working within their IT department. The successful IT Support Graduate will have excellent communication skills and must be educated to graduate level. As this role has become available due to expansion, this is an exciting time to join this forward thinking and successful business.
As the IT Support Graduate, you will be:
* Dealing with various helpdesk queries regarding the internal CRM and databases used
* Logging all tasks using the helpdesk tracking system
* Ensuring tasks are resolved in an efficient, professional manner
* Supporting in the development of the IT systems
The successful IT Support Graduate will have:
* Must be educated to degree level
* Previous experience within a similar role would be a distinct advantage
* Excellent communication skills both verbal and written.
* Flexible and hardworking
* Ability to learn new systems and processes
* A team player, with an efficient and proactive approach.
* Smart appearance and professional attitude
What are we offering?
* Salary £14,000
* 20 Days Holiday + Bank Holidays
* Free Car Parking
* Training and support provided
* Great progression opportunities
* Monday to Friday, 37.5 hours a week
Application Process
Once your job application has been received, this will be reviewed within 5 working days. If you have been shortlisted for the job, you will receive a call from one of our Resourcing Consultants who will want to discuss your job application in more detail. We will then proceed with the interview process.
What Next?
If you are interested in discussing this job in more detail but you are not ready to apply, please ring our office number and ask to speak to Sarah or Catriona. They will be more than happy to talk your through the role and answer any questions you have.
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
If you have not heard back within 10 working days please assume your job application has been unsuccessful
In respect to the above role(s), James Wilcockson Associates Ltd (JWA) operates as an Employment Agency
09/09/2016
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
An excellent opportunity has arisen to work for our successful client based in Stoke on Trent, working within their IT department. The successful IT Support Graduate will have excellent communication skills and must be educated to graduate level. As this role has become available due to expansion, this is an exciting time to join this forward thinking and successful business.
As the IT Support Graduate, you will be:
* Dealing with various helpdesk queries regarding the internal CRM and databases used
* Logging all tasks using the helpdesk tracking system
* Ensuring tasks are resolved in an efficient, professional manner
* Supporting in the development of the IT systems
The successful IT Support Graduate will have:
* Must be educated to degree level
* Previous experience within a similar role would be a distinct advantage
* Excellent communication skills both verbal and written.
* Flexible and hardworking
* Ability to learn new systems and processes
* A team player, with an efficient and proactive approach.
* Smart appearance and professional attitude
What are we offering?
* Salary £14,000
* 20 Days Holiday + Bank Holidays
* Free Car Parking
* Training and support provided
* Great progression opportunities
* Monday to Friday, 37.5 hours a week
Application Process
Once your job application has been received, this will be reviewed within 5 working days. If you have been shortlisted for the job, you will receive a call from one of our Resourcing Consultants who will want to discuss your job application in more detail. We will then proceed with the interview process.
What Next?
If you are interested in discussing this job in more detail but you are not ready to apply, please ring our office number and ask to speak to Sarah or Catriona. They will be more than happy to talk your through the role and answer any questions you have.
IT Support Graduate - Stoke On Trent, Salary £14k, 20 Days Holiday + Bank Holidays + Free Car Parking
If you have not heard back within 10 working days please assume your job application has been unsuccessful
In respect to the above role(s), James Wilcockson Associates Ltd (JWA) operates as an Employment Agency
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
