Support Specialist - Veterinary SoftwareApplylocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-052198IDEXX is hiring a Support Specialist for our EzyVet Software platform in our London, UK location. Primary Accountability: Provide frontline customer technical software support via phone, email, and other channels for Vetsoft software products - including but not limited to ezyVet, Vet Radar, Smartflow, Vello. Resolve straightforward support tickets with the help of customer self-service content, troubleshoot and investigate technical process steps, liasie with Tier 2 and Tier 3 associates on complex issues as needed. Host customer training webinars on basic ezyVet functionality. Contribute to customer impact understanding, technical feedback and knowledge base content. Key Responsibilities: Respond to inbound customer phone calls, troubleshoot issues, and provide guidance on software usage. Manage and resolve assigned support tickets, ensuring timely and accurate communication. Conduct webinars to train customers on basic features of the ezyVet application. Create and maintain customer ticket enquiries, including screenshots and screen recordings. Maintain professional and customer-centric communication across all platforms (email, Slack, Facebook, etc.). Respond and act as first tier support for Software billing enquirie Work Environment: Onboarding/training for 3 months onsite Monday-Friday 9a-6p. Completion of onboarding/training will produce a hybrid schedule of 3 days onsite and 2 days remote. Schedules are staggered to start between 7a-10a and to end between 4p-7p. Weekends to be included. Key Accountabilities: Customer Phone Support Efficiently handle incoming calls, provide accurate information, and document interactions. Ticket Resolution Resolve support tickets within SLA, triage effectively, and improve ticket complexity handling over time. Webinar Hosting Organize and deliver training sessions with clear agendas and effective time management. Customer Need Documentation Produce accurate, well-formatted help content that supports customer self-service. Working Relationships: Most Frequent Contacts Internal & External Nature or Purpose Customers Provide support, training, and guidance on software usage. Support Team Members Collaborate on ticket resolution and share knowledge. Support Team Leaders Receive guidance, feedback, and task assignments. Implementation Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. Vetsoft Customer Relationship Managers Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. IDEXX CTS teams Collaborate on customer integration resolution and share knowledge. Qualifications/ Experience/ Knowledge: Job Specifications General Oral, written, and interpersonal communication skills Essential - Excellent Customer Service orientation Essential - Excellent Keyboard skill Essential - Fast and accurate Organizational skills Essential - Highly organised Ability to manage competing demands Essential - Proficient Attention to detail and follow-up Essential - Strong Experience in software or veterinary market Preferred - Basic Key Competencies (Core Contributor): Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues. Drives Results Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear. Values Differences Recognizes the value that different perspectives and cultures bring to an organization. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations. Situational Adaptability Adapts approach and demeanour in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early. What you can expect from us: EUR 28,500 salaryOpportunity for annual bonusesMedical InsuranceCycle to work schemeWork from home and wellbeing stipends10% pension contribution Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
13/06/2026
Full time
Support Specialist - Veterinary SoftwareApplylocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-052198IDEXX is hiring a Support Specialist for our EzyVet Software platform in our London, UK location. Primary Accountability: Provide frontline customer technical software support via phone, email, and other channels for Vetsoft software products - including but not limited to ezyVet, Vet Radar, Smartflow, Vello. Resolve straightforward support tickets with the help of customer self-service content, troubleshoot and investigate technical process steps, liasie with Tier 2 and Tier 3 associates on complex issues as needed. Host customer training webinars on basic ezyVet functionality. Contribute to customer impact understanding, technical feedback and knowledge base content. Key Responsibilities: Respond to inbound customer phone calls, troubleshoot issues, and provide guidance on software usage. Manage and resolve assigned support tickets, ensuring timely and accurate communication. Conduct webinars to train customers on basic features of the ezyVet application. Create and maintain customer ticket enquiries, including screenshots and screen recordings. Maintain professional and customer-centric communication across all platforms (email, Slack, Facebook, etc.). Respond and act as first tier support for Software billing enquirie Work Environment: Onboarding/training for 3 months onsite Monday-Friday 9a-6p. Completion of onboarding/training will produce a hybrid schedule of 3 days onsite and 2 days remote. Schedules are staggered to start between 7a-10a and to end between 4p-7p. Weekends to be included. Key Accountabilities: Customer Phone Support Efficiently handle incoming calls, provide accurate information, and document interactions. Ticket Resolution Resolve support tickets within SLA, triage effectively, and improve ticket complexity handling over time. Webinar Hosting Organize and deliver training sessions with clear agendas and effective time management. Customer Need Documentation Produce accurate, well-formatted help content that supports customer self-service. Working Relationships: Most Frequent Contacts Internal & External Nature or Purpose Customers Provide support, training, and guidance on software usage. Support Team Members Collaborate on ticket resolution and share knowledge. Support Team Leaders Receive guidance, feedback, and task assignments. Implementation Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. Vetsoft Customer Relationship Managers Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. IDEXX CTS teams Collaborate on customer integration resolution and share knowledge. Qualifications/ Experience/ Knowledge: Job Specifications General Oral, written, and interpersonal communication skills Essential - Excellent Customer Service orientation Essential - Excellent Keyboard skill Essential - Fast and accurate Organizational skills Essential - Highly organised Ability to manage competing demands Essential - Proficient Attention to detail and follow-up Essential - Strong Experience in software or veterinary market Preferred - Basic Key Competencies (Core Contributor): Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues. Drives Results Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear. Values Differences Recognizes the value that different perspectives and cultures bring to an organization. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations. Situational Adaptability Adapts approach and demeanour in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early. What you can expect from us: EUR 28,500 salaryOpportunity for annual bonusesMedical InsuranceCycle to work schemeWork from home and wellbeing stipends10% pension contribution Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Support Specialist - Veterinary SoftwareBewerbenlocations: London, United Kingdomtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J-052198IDEXX is hiring a Support Specialist for our EzyVet Software platform in our London, UK location. Primary Accountability: Provide frontline customer technical software support via phone, email, and other channels for Vetsoft software products - including but not limited to ezyVet, Vet Radar, Smartflow, Vello. Resolve straightforward support tickets with the help of customer self-service content, troubleshoot and investigate technical process steps, liasie with Tier 2 and Tier 3 associates on complex issues as needed. Host customer training webinars on basic ezyVet functionality. Contribute to customer impact understanding, technical feedback and knowledge base content. Key Responsibilities: Respond to inbound customer phone calls, troubleshoot issues, and provide guidance on software usage. Manage and resolve assigned support tickets, ensuring timely and accurate communication. Conduct webinars to train customers on basic features of the ezyVet application. Create and maintain customer ticket enquiries, including screenshots and screen recordings. Maintain professional and customer-centric communication across all platforms (email, Slack, Facebook, etc.). Respond and act as first tier support for Software billing enquirie Work Environment: Onboarding/training for 3 months onsite Monday-Friday 9a-6p. Completion of onboarding/training will produce a hybrid schedule of 3 days onsite and 2 days remote. Schedules are staggered to start between 7a-10a and to end between 4p-7p. Weekends to be included. Key Accountabilities: Customer Phone Support Efficiently handle incoming calls, provide accurate information, and document interactions. Ticket Resolution Resolve support tickets within SLA, triage effectively, and improve ticket complexity handling over time. Webinar Hosting Organize and deliver training sessions with clear agendas and effective time management. Customer Need Documentation Produce accurate, well-formatted help content that supports customer self-service. Working Relationships: Most Frequent Contacts Internal & External Nature or Purpose Customers Provide support, training, and guidance on software usage. Support Team Members Collaborate on ticket resolution and share knowledge. Support Team Leaders Receive guidance, feedback, and task assignments. Implementation Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. Vetsoft Customer Relationship Managers Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. IDEXX CTS teams Collaborate on customer integration resolution and share knowledge. Qualifications/ Experience/ Knowledge: Job Specifications General Oral, written, and interpersonal communication skills Essential - Excellent Customer Service orientation Essential - Excellent Keyboard skill Essential - Fast and accurate Organizational skills Essential - Highly organised Ability to manage competing demands Essential - Proficient Attention to detail and follow-up Essential - Strong Experience in software or veterinary market Preferred - Basic Key Competencies (Core Contributor): Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues. Drives Results Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear. Values Differences Recognizes the value that different perspectives and cultures bring to an organization. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations. Situational Adaptability Adapts approach and demeanour in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early. What you can expect from us: EUR 28,500 salaryOpportunity for annual bonusesMedical InsuranceCycle to work schemeWork from home and wellbeing stipends10% pension contribution Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
13/06/2026
Full time
Support Specialist - Veterinary SoftwareBewerbenlocations: London, United Kingdomtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J-052198IDEXX is hiring a Support Specialist for our EzyVet Software platform in our London, UK location. Primary Accountability: Provide frontline customer technical software support via phone, email, and other channels for Vetsoft software products - including but not limited to ezyVet, Vet Radar, Smartflow, Vello. Resolve straightforward support tickets with the help of customer self-service content, troubleshoot and investigate technical process steps, liasie with Tier 2 and Tier 3 associates on complex issues as needed. Host customer training webinars on basic ezyVet functionality. Contribute to customer impact understanding, technical feedback and knowledge base content. Key Responsibilities: Respond to inbound customer phone calls, troubleshoot issues, and provide guidance on software usage. Manage and resolve assigned support tickets, ensuring timely and accurate communication. Conduct webinars to train customers on basic features of the ezyVet application. Create and maintain customer ticket enquiries, including screenshots and screen recordings. Maintain professional and customer-centric communication across all platforms (email, Slack, Facebook, etc.). Respond and act as first tier support for Software billing enquirie Work Environment: Onboarding/training for 3 months onsite Monday-Friday 9a-6p. Completion of onboarding/training will produce a hybrid schedule of 3 days onsite and 2 days remote. Schedules are staggered to start between 7a-10a and to end between 4p-7p. Weekends to be included. Key Accountabilities: Customer Phone Support Efficiently handle incoming calls, provide accurate information, and document interactions. Ticket Resolution Resolve support tickets within SLA, triage effectively, and improve ticket complexity handling over time. Webinar Hosting Organize and deliver training sessions with clear agendas and effective time management. Customer Need Documentation Produce accurate, well-formatted help content that supports customer self-service. Working Relationships: Most Frequent Contacts Internal & External Nature or Purpose Customers Provide support, training, and guidance on software usage. Support Team Members Collaborate on ticket resolution and share knowledge. Support Team Leaders Receive guidance, feedback, and task assignments. Implementation Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. Vetsoft Customer Relationship Managers Receive guidance on clinics yet to complete implementation, provide feedback, and offer next step guidance. IDEXX CTS teams Collaborate on customer integration resolution and share knowledge. Qualifications/ Experience/ Knowledge: Job Specifications General Oral, written, and interpersonal communication skills Essential - Excellent Customer Service orientation Essential - Excellent Keyboard skill Essential - Fast and accurate Organizational skills Essential - Highly organised Ability to manage competing demands Essential - Proficient Attention to detail and follow-up Essential - Strong Experience in software or veterinary market Preferred - Basic Key Competencies (Core Contributor): Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues. Drives Results Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear. Values Differences Recognizes the value that different perspectives and cultures bring to an organization. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations. Situational Adaptability Adapts approach and demeanour in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early. What you can expect from us: EUR 28,500 salaryOpportunity for annual bonusesMedical InsuranceCycle to work schemeWork from home and wellbeing stipends10% pension contribution Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Location London Employment Type Full time Location Type Hybrid Department Technology The role Following our recent $30M Series B funding, we're expanding the team to accelerate development of our legal technology products that integrate with Microsoft products through Office.js. We're looking for a React Team Lead to guide 2 mid-senior React developers who will look to you for architectural guidance and technical direction. As the technical side of the product Triad, your technical decisions will directly shape product direction. Key responsibilities Team Leadership & Mentorship Lead and inspire a team of React developers, fostering a collaborative environment where knowledge sharing is valued and encouraged Mentor team members, helping them grow their skills and advance their careers Promote best practices and maintain high code quality standards across the team Technical Excellence Architect and develop sophisticated React applications that integrate with Microsoft Word, M365, Word Online, etc. using Office.js Write clean, efficient, and maintainable code Drive technical decisions and ensure scalable, performant solutions Think outside of the box to workaround any OfficeJS limitations. Product Development Collaborate closely with cross-functional teams to bring innovative features to life Create exceptional user interfaces that prioritize user experience and accessibility Continuously optimize application performance and responsiveness Quality & Documentation Establish robust testing and debugging processes to ensure high-quality, reliable software Maintain comprehensive documentation for code, APIs, and system architecture Implement security best practices to protect user data and ensure system integrity Problem Solving & Innovation Troubleshoot and resolve complex technical challenges. Contribute to architectural discussions and drive the evolution of our tech stack. Improve developer productivity through tooling, automation, and AI-assisted coding. About you Minimum 5 years of hands-on, product-focused experience with React development Proven leadership experience in software development teams Expert-level proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies Strong experience with Microsoft Office integration, particularly Office.js and Word add-ins Experience with agentic coding assistants such as Claude Code Excellent English communication skills, both written and verbal Demonstrated ability to work autonomously while providing clear direction to others Extensive experience working effectively in remote environments Passion for knowledge sharing and helping team members grow Know how to optimize React apps (prevent useless re-rendering, memoization, code splitting etc) Strong grasp of Git, version control best practices, and CI/CD pipelines. Excellent problem-solving, communication, and collaboration skills. Ability to work effectively in a fast-paced, agile environment. Nice to have Knowledge of Microsoft Office Add-in guidelines and Office Store submission processes Background in LegalTech or professional services software Previous experience working with in-browser text editors, specially if you were part of optimization efforts to make the experience snappier. Experience in product-focused or startup environments. Exposure to other AI-powered developer tools and workflows. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
10/06/2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Technology The role Following our recent $30M Series B funding, we're expanding the team to accelerate development of our legal technology products that integrate with Microsoft products through Office.js. We're looking for a React Team Lead to guide 2 mid-senior React developers who will look to you for architectural guidance and technical direction. As the technical side of the product Triad, your technical decisions will directly shape product direction. Key responsibilities Team Leadership & Mentorship Lead and inspire a team of React developers, fostering a collaborative environment where knowledge sharing is valued and encouraged Mentor team members, helping them grow their skills and advance their careers Promote best practices and maintain high code quality standards across the team Technical Excellence Architect and develop sophisticated React applications that integrate with Microsoft Word, M365, Word Online, etc. using Office.js Write clean, efficient, and maintainable code Drive technical decisions and ensure scalable, performant solutions Think outside of the box to workaround any OfficeJS limitations. Product Development Collaborate closely with cross-functional teams to bring innovative features to life Create exceptional user interfaces that prioritize user experience and accessibility Continuously optimize application performance and responsiveness Quality & Documentation Establish robust testing and debugging processes to ensure high-quality, reliable software Maintain comprehensive documentation for code, APIs, and system architecture Implement security best practices to protect user data and ensure system integrity Problem Solving & Innovation Troubleshoot and resolve complex technical challenges. Contribute to architectural discussions and drive the evolution of our tech stack. Improve developer productivity through tooling, automation, and AI-assisted coding. About you Minimum 5 years of hands-on, product-focused experience with React development Proven leadership experience in software development teams Expert-level proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies Strong experience with Microsoft Office integration, particularly Office.js and Word add-ins Experience with agentic coding assistants such as Claude Code Excellent English communication skills, both written and verbal Demonstrated ability to work autonomously while providing clear direction to others Extensive experience working effectively in remote environments Passion for knowledge sharing and helping team members grow Know how to optimize React apps (prevent useless re-rendering, memoization, code splitting etc) Strong grasp of Git, version control best practices, and CI/CD pipelines. Excellent problem-solving, communication, and collaboration skills. Ability to work effectively in a fast-paced, agile environment. Nice to have Knowledge of Microsoft Office Add-in guidelines and Office Store submission processes Background in LegalTech or professional services software Previous experience working with in-browser text editors, specially if you were part of optimization efforts to make the experience snappier. Experience in product-focused or startup environments. Exposure to other AI-powered developer tools and workflows. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
International Rescue Committee UK TrusteesApplyremote type: Hybridlocations: London, UKtime type: Part timeposted on: Posted Todaytime left to apply: End Date: June 28, 2026 (19 days left to apply)job requisition id: JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to deliver funding, policy and practice change, and programming. We are dedicated to supporting people across the arc of crisis - from conflict to refuge to resettlement - and since 2021, IRC UK has also provided integration services directly to refugees in the UK. We aim to centre the voice of our clients in all our work, including by working with a Community Advisory Board of 12 refugees and asylum seekers in the UK to ensure their experience and expertise shapes our UK programmes. Our strategy IRC UK's Strategic Plan outlines how we are advancing the goals of IRC's global strategy, Strategy100, which serves as a guide for the organization until its 100th anniversary in 2033. Our impact Our annual report for 2025 highlights the impact IRC UK and our partners have had, including: Delivering change with and for refugees in the UK: Our UK Resettlement, Asylum and Integration programmes served 2,430 people across the UK in 2025. Clients came from countries including Afghanistan, Ukraine, Sudan, Syria and Iran. Responding in emergencies: IRC UK has responded to some of the world's worst humanitarian crises, including Sudan, occupied Palestinian Territory, and Myanmar. IRC UK's Board of Trustees Our Board of Trustees are responsible for overall good governance of IRC UK and supporting us to deliver against our strategic plan in areas such as programmes, fundraising, policy and advocacy, communications, people and culture, finance and operations.As of May 2026, we have 11 Trustees with a broad range of experience and expertise across areas relevant to IRC UK's work, ensuring as a collective they can perform their strategic, supervisory and governance duties well. The roles In 2025, we saw a dramatic collapse in international aid and a retreat from global cooperation, despite unprecedented levels of humanitarian need. This trend is continuing at pace in 2026 with rapidly escalating global conflict amplified by climate change and entrenched poverty. In the UK, we are working to protect the rights of refugees in an increasingly challenging media and political environment.In this context, we are seeking two new Trustees to lend skills and expertise in areas which we have identified as critical to strengthening the Board's capability for the years ahead. These will replace Trustees nearing the ends of their terms. Trustee duties As a Trustee of IRC UK, you will be asked to: Fulfil Trustees' legal duties: Fulfil and act in accordance with the legal responsibilities of being a Trustee to ensure good governance of the organisation (this Charity Commission guidance explains the key duties of all Trustees of charities in England and Wales); Lend your expertise: Use your specific experience and skills to provide strategic advice and guidance to support the effective working of IRC UK; Provide strategic oversight : Work with your fellow Trustees and the IRC UK Senior Management Team to ensure IRC UK is achieving its strategic objectives and course-correcting where required; Ensure sound governance : Make sure IRC UK is operating in the right way, overseeing regulatory compliance and with effective risk oversight and strong organisational resilience; Contribute to Board and Committee effectiveness: Ensure you contribute to the effectiveness of the Board and its Committees by preparing well for meetings and offering effective insight and challenge; Act as an ambassador: Promote the organisation externally, including by attending and contributing to events, meetings with donors, and supporters; Uphold our commitments: Support IRC UK to fulfill its safeguarding and equity, diversity and inclusion commitments, including by engaging meaningfully with IRC clients in the UK and overseas. Time commitment In terms of time commitment, Trustees are required to: Full Board: Prepare for, attend, and participate fully in at least three half-day Board meetings per year (typically March, July and October), plus one development meeting (January). In-person attendance at our office in London is encouraged, but not essential. Board Committee(s): Participate in at least one Board Committee - Audit & Governance, People & Culture, Safeguarding, and External Relations - and as such prepare for, attend, and participate fully in at least two Committee meetings per year. Committee meetings typically last two hours. Programme visits: Attend an overseas programme visit (self-funded, though IRC UK will reduce/remove financial barriers for Trustees as personal circumstances require) OR a visit to our programmes within the UK each year.This amounts to between 8-10 days per year.Trustees may serve up to two three-year terms. At the recommendation of the People & Culture Committee, the Board may vote to keep a Trustee (who wishes to stay) for a third term of one or maximum two years. All Trustees must rotate off the board after eight years. What we're looking for - person specification We want to ensure that our Trustees collectively bring a diverse mix of skills, knowledge and experience (including lived experience of conflict and displacement) that align with and support our objectives and activities.We are seeking Trustees with strong general governance and management experience. The successful candidate(s) will have: Essential experience: Senior leadership experience within a complex international and matrix-structured organisation (charity, NGO, public, private); Strong leadership skills, and the ability to support and challenge executive leadership (including the ability to think critically and ask the right questions); Strong cross-cultural awareness and a commitment to role-modelling and advancing diversity, equality and inclusion; High standards of integrity and accountability; Ability to understand and interpret complex information pertaining to IRC UK's financial position, risk and performance; Ability to work collaboratively with others; and An interest and willingness to devote the necessary time and effort to successfully deliver this role. Desirable experience: Experience in or understanding of the international development or UK charity sector; Experience operating at Board or equivalent strategic level; Strong networks and willingness to make connections which advance IRC UK's charitable purpose, particularly in high-value fundraising.We are particularly interested to hear from candidates who can demonstrate any of the following: Strategic understanding of refugee issues in the UK , including asylum, resettlement and integration, to support IRC UK in deepening the impact and reach of its programmes and advocacy. Digital expertise and networks , including an understanding of the rapidly evolving technology landscape and networks across technology, social media and digital marketing. Philanthropy and partnerships experience , including strong connections across UK foundations, trusts and the wider philanthropic sector. Upholding the IRC Way All International Rescue Committee workers and board members must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. The IRC Way describes our four core values of Integrity, Service, Accountability, and Equality, and helps staff around the world prioritise the safeguarding and wellbeing of our clients in everything we do.The IRC Way ensures that we carry out our work following the ethical and moral principles that support our humanitarian ambitions. Upholding this code is a responsibility shared by all involved in delivering IRC's mission, including IRC UK's Trustees. What we can promise in return A rigorous induction programme: New Trustees receive a full induction programme and training to ensure they understand their roles and responsibilities, including with respect to safeguarding and Gender, Equality, Diversity and Inclusion. Expenses: The roles are unpaid. However, reasonable expenses are reimbursed in line with IRC UK's Expenses Policy. Exposure to global and UK programmes: This will be provided to ensure our Trustees are familiar with our work, and able to better understand and represent the interests of our clients in line with our charitable purpose. How to apply The application deadline is 11:59pm BST, Sunday 28th June 2026. To apply, please submit a CV and short covering letter.Once the deadline has passed, all applications will be reviewed in a 'blind' process (that is, all personally identifiable information will be removed to reduce hiring bias) to arrive at a longlist prepared. This will be reviewed by members of the Board's People & Culture Committee, and a shortlist of candidates for interview selected.For those shortlisted, there will be a two to three interviews - which can be held remotely, or in-person in our London offices - for those selected . click apply for full job details
10/06/2026
Full time
International Rescue Committee UK TrusteesApplyremote type: Hybridlocations: London, UKtime type: Part timeposted on: Posted Todaytime left to apply: End Date: June 28, 2026 (19 days left to apply)job requisition id: JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to deliver funding, policy and practice change, and programming. We are dedicated to supporting people across the arc of crisis - from conflict to refuge to resettlement - and since 2021, IRC UK has also provided integration services directly to refugees in the UK. We aim to centre the voice of our clients in all our work, including by working with a Community Advisory Board of 12 refugees and asylum seekers in the UK to ensure their experience and expertise shapes our UK programmes. Our strategy IRC UK's Strategic Plan outlines how we are advancing the goals of IRC's global strategy, Strategy100, which serves as a guide for the organization until its 100th anniversary in 2033. Our impact Our annual report for 2025 highlights the impact IRC UK and our partners have had, including: Delivering change with and for refugees in the UK: Our UK Resettlement, Asylum and Integration programmes served 2,430 people across the UK in 2025. Clients came from countries including Afghanistan, Ukraine, Sudan, Syria and Iran. Responding in emergencies: IRC UK has responded to some of the world's worst humanitarian crises, including Sudan, occupied Palestinian Territory, and Myanmar. IRC UK's Board of Trustees Our Board of Trustees are responsible for overall good governance of IRC UK and supporting us to deliver against our strategic plan in areas such as programmes, fundraising, policy and advocacy, communications, people and culture, finance and operations.As of May 2026, we have 11 Trustees with a broad range of experience and expertise across areas relevant to IRC UK's work, ensuring as a collective they can perform their strategic, supervisory and governance duties well. The roles In 2025, we saw a dramatic collapse in international aid and a retreat from global cooperation, despite unprecedented levels of humanitarian need. This trend is continuing at pace in 2026 with rapidly escalating global conflict amplified by climate change and entrenched poverty. In the UK, we are working to protect the rights of refugees in an increasingly challenging media and political environment.In this context, we are seeking two new Trustees to lend skills and expertise in areas which we have identified as critical to strengthening the Board's capability for the years ahead. These will replace Trustees nearing the ends of their terms. Trustee duties As a Trustee of IRC UK, you will be asked to: Fulfil Trustees' legal duties: Fulfil and act in accordance with the legal responsibilities of being a Trustee to ensure good governance of the organisation (this Charity Commission guidance explains the key duties of all Trustees of charities in England and Wales); Lend your expertise: Use your specific experience and skills to provide strategic advice and guidance to support the effective working of IRC UK; Provide strategic oversight : Work with your fellow Trustees and the IRC UK Senior Management Team to ensure IRC UK is achieving its strategic objectives and course-correcting where required; Ensure sound governance : Make sure IRC UK is operating in the right way, overseeing regulatory compliance and with effective risk oversight and strong organisational resilience; Contribute to Board and Committee effectiveness: Ensure you contribute to the effectiveness of the Board and its Committees by preparing well for meetings and offering effective insight and challenge; Act as an ambassador: Promote the organisation externally, including by attending and contributing to events, meetings with donors, and supporters; Uphold our commitments: Support IRC UK to fulfill its safeguarding and equity, diversity and inclusion commitments, including by engaging meaningfully with IRC clients in the UK and overseas. Time commitment In terms of time commitment, Trustees are required to: Full Board: Prepare for, attend, and participate fully in at least three half-day Board meetings per year (typically March, July and October), plus one development meeting (January). In-person attendance at our office in London is encouraged, but not essential. Board Committee(s): Participate in at least one Board Committee - Audit & Governance, People & Culture, Safeguarding, and External Relations - and as such prepare for, attend, and participate fully in at least two Committee meetings per year. Committee meetings typically last two hours. Programme visits: Attend an overseas programme visit (self-funded, though IRC UK will reduce/remove financial barriers for Trustees as personal circumstances require) OR a visit to our programmes within the UK each year.This amounts to between 8-10 days per year.Trustees may serve up to two three-year terms. At the recommendation of the People & Culture Committee, the Board may vote to keep a Trustee (who wishes to stay) for a third term of one or maximum two years. All Trustees must rotate off the board after eight years. What we're looking for - person specification We want to ensure that our Trustees collectively bring a diverse mix of skills, knowledge and experience (including lived experience of conflict and displacement) that align with and support our objectives and activities.We are seeking Trustees with strong general governance and management experience. The successful candidate(s) will have: Essential experience: Senior leadership experience within a complex international and matrix-structured organisation (charity, NGO, public, private); Strong leadership skills, and the ability to support and challenge executive leadership (including the ability to think critically and ask the right questions); Strong cross-cultural awareness and a commitment to role-modelling and advancing diversity, equality and inclusion; High standards of integrity and accountability; Ability to understand and interpret complex information pertaining to IRC UK's financial position, risk and performance; Ability to work collaboratively with others; and An interest and willingness to devote the necessary time and effort to successfully deliver this role. Desirable experience: Experience in or understanding of the international development or UK charity sector; Experience operating at Board or equivalent strategic level; Strong networks and willingness to make connections which advance IRC UK's charitable purpose, particularly in high-value fundraising.We are particularly interested to hear from candidates who can demonstrate any of the following: Strategic understanding of refugee issues in the UK , including asylum, resettlement and integration, to support IRC UK in deepening the impact and reach of its programmes and advocacy. Digital expertise and networks , including an understanding of the rapidly evolving technology landscape and networks across technology, social media and digital marketing. Philanthropy and partnerships experience , including strong connections across UK foundations, trusts and the wider philanthropic sector. Upholding the IRC Way All International Rescue Committee workers and board members must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. The IRC Way describes our four core values of Integrity, Service, Accountability, and Equality, and helps staff around the world prioritise the safeguarding and wellbeing of our clients in everything we do.The IRC Way ensures that we carry out our work following the ethical and moral principles that support our humanitarian ambitions. Upholding this code is a responsibility shared by all involved in delivering IRC's mission, including IRC UK's Trustees. What we can promise in return A rigorous induction programme: New Trustees receive a full induction programme and training to ensure they understand their roles and responsibilities, including with respect to safeguarding and Gender, Equality, Diversity and Inclusion. Expenses: The roles are unpaid. However, reasonable expenses are reimbursed in line with IRC UK's Expenses Policy. Exposure to global and UK programmes: This will be provided to ensure our Trustees are familiar with our work, and able to better understand and represent the interests of our clients in line with our charitable purpose. How to apply The application deadline is 11:59pm BST, Sunday 28th June 2026. To apply, please submit a CV and short covering letter.Once the deadline has passed, all applications will be reviewed in a 'blind' process (that is, all personally identifiable information will be removed to reduce hiring bias) to arrive at a longlist prepared. This will be reviewed by members of the Board's People & Culture Committee, and a shortlist of candidates for interview selected.For those shortlisted, there will be a two to three interviews - which can be held remotely, or in-person in our London offices - for those selected . click apply for full job details
Technical Customer Engineer, UK - Job application Cloudi-Fi is on a mission: to become the Security Gateway for all unidentified devices connecting to Wi-Fi. Our 100% cloud-based solution combines best-in-class marketing features, global personal data compliance, and a Zero-Trust security framework. Thanks to strong technology partnerships and integrations with major cloud security and networking vendors, Cloudi-Fi is now trusted by over 150 leading global brands including Total Energies, Atos, System U (see our success stories). Recognized as one of Europe's most promising SaaS startups by the Financial Times, Cloudi-Fi brings together a passionate, multicultural team working toward a safer and more seamless internet experience for everyone. We are building a world-class Customer Engineering team that sits at the intersection of technical expertise, deployment excellence, and Customer success / Service adoption. If you love solving complex network problems, thrive in direct customer relationships, and are equally comfortable owning a support ticket, planning & deploying integration projects and leading a QBR - we want to hear from you. Position overview In this role, handling tickets is not a side task - it is the engine. Every ticket is a window into how a customer is actually experiencing our solutions. Resolving them with rigor and speed builds trust, drives successful deployments, and defines what customer success means for each client - because success is not a template; it is what the customer needs it to be. Key Responsibilities Ticket & Technical Operations - your daily foundation Own incoming customer requests end-to-end - triage with urgency/priority, document thoroughly, and escalate fast when needed, never let tickets go stale. Troubleshoot and resolve complex technical issues across Meraki, Fortinet, HP Aruba, Cisco WLC, and Zscaler environments and more to come - digging into root cause, not just symptoms. Use every resolved ticket as a learning artifact: update the knowledge base, flag recurring patterns, and turn individual fixes into systemic improvements. Treat ticket quality as a proxy for customer health - a well-handled issue strengthens the relationship; a poorly handled one erodes it. Deployment - turning tickets into lasting solutions Lead technical onboarding: configure, deploy, and validate our solutions in live customer environments - on site or remote. Convert recurring support patterns into proactive deployment improvements so the same issue never becomes a ticket twice. Stay current with emerging network and security technologies - and share what you learn with the team. Collaborate cross functionally with Product, Engineering, and Sales to close the loop on issues and drive continuous improvement. Service Adoption - defined by each customer, owned by you Build trusted advisor relationships with your assigned enterprise clients - you are their go to, across finance, retail, healthcare, and transport. Lead recurring reviews (QBR/EBR): present health scores, surface insights from ticket data, and align on roadmap priorities. Proactively identify risks and blockers before they become escalations - using data, pattern recognition, and customer knowledge. Deliver structured voice of customer feedback that directly influences our roadmap. What we are looking for Must have 3 years minimum in a support role CP/IP fundamentals: OSI, routing, DNS, NAT VPN Troubleshooting (IPSEC, GRE) Root cause analysis (RCA) methodology Ticketing systems and structured documentation (ITIL Standard) Technical onboarding and customer training Fluent or native English (client facing level) Strong bonus Zero Trust / ZTNA concepts Experience running QBRs / EBRs Cross functional collaboration (PS, Support, Product) Traffic analysis & network monitoring German fluency (client facing) Expertise on different cybersecurity vendor Bonus Wireshark / HAR capture analysis Basic scripting (Python, bash) for automation or log parsing French or Spanish fluency The mindset we hire for A team player above all - a learner, a can do & accountability attitude Comfortable with role fluidity: in the same week, you might close a P1 ticket, run a deployment, and present a QBR. Customer first in everything: you optimise for outcomes, not convenience. What we offer Opportunity to join a fast growing cybersecurity company with international ambitions - dynamic and collaborative work environment - exposure to strategic enterprise customers and innovative cybersecurity projects - flexible and hybrid work environment - international coworking spaces, or remote experience with sponsored home office equipment - career growth and leadership opportunities - continuous training & learning. A personalized program with all the tools and resources needed. Hiring process Submit the application form with your technical answers (see next page) Culture fit interview with our Chief People Officer Technical interview with a Technical Customer Engineer Role play interview with the Head of Customer Service
08/06/2026
Full time
Technical Customer Engineer, UK - Job application Cloudi-Fi is on a mission: to become the Security Gateway for all unidentified devices connecting to Wi-Fi. Our 100% cloud-based solution combines best-in-class marketing features, global personal data compliance, and a Zero-Trust security framework. Thanks to strong technology partnerships and integrations with major cloud security and networking vendors, Cloudi-Fi is now trusted by over 150 leading global brands including Total Energies, Atos, System U (see our success stories). Recognized as one of Europe's most promising SaaS startups by the Financial Times, Cloudi-Fi brings together a passionate, multicultural team working toward a safer and more seamless internet experience for everyone. We are building a world-class Customer Engineering team that sits at the intersection of technical expertise, deployment excellence, and Customer success / Service adoption. If you love solving complex network problems, thrive in direct customer relationships, and are equally comfortable owning a support ticket, planning & deploying integration projects and leading a QBR - we want to hear from you. Position overview In this role, handling tickets is not a side task - it is the engine. Every ticket is a window into how a customer is actually experiencing our solutions. Resolving them with rigor and speed builds trust, drives successful deployments, and defines what customer success means for each client - because success is not a template; it is what the customer needs it to be. Key Responsibilities Ticket & Technical Operations - your daily foundation Own incoming customer requests end-to-end - triage with urgency/priority, document thoroughly, and escalate fast when needed, never let tickets go stale. Troubleshoot and resolve complex technical issues across Meraki, Fortinet, HP Aruba, Cisco WLC, and Zscaler environments and more to come - digging into root cause, not just symptoms. Use every resolved ticket as a learning artifact: update the knowledge base, flag recurring patterns, and turn individual fixes into systemic improvements. Treat ticket quality as a proxy for customer health - a well-handled issue strengthens the relationship; a poorly handled one erodes it. Deployment - turning tickets into lasting solutions Lead technical onboarding: configure, deploy, and validate our solutions in live customer environments - on site or remote. Convert recurring support patterns into proactive deployment improvements so the same issue never becomes a ticket twice. Stay current with emerging network and security technologies - and share what you learn with the team. Collaborate cross functionally with Product, Engineering, and Sales to close the loop on issues and drive continuous improvement. Service Adoption - defined by each customer, owned by you Build trusted advisor relationships with your assigned enterprise clients - you are their go to, across finance, retail, healthcare, and transport. Lead recurring reviews (QBR/EBR): present health scores, surface insights from ticket data, and align on roadmap priorities. Proactively identify risks and blockers before they become escalations - using data, pattern recognition, and customer knowledge. Deliver structured voice of customer feedback that directly influences our roadmap. What we are looking for Must have 3 years minimum in a support role CP/IP fundamentals: OSI, routing, DNS, NAT VPN Troubleshooting (IPSEC, GRE) Root cause analysis (RCA) methodology Ticketing systems and structured documentation (ITIL Standard) Technical onboarding and customer training Fluent or native English (client facing level) Strong bonus Zero Trust / ZTNA concepts Experience running QBRs / EBRs Cross functional collaboration (PS, Support, Product) Traffic analysis & network monitoring German fluency (client facing) Expertise on different cybersecurity vendor Bonus Wireshark / HAR capture analysis Basic scripting (Python, bash) for automation or log parsing French or Spanish fluency The mindset we hire for A team player above all - a learner, a can do & accountability attitude Comfortable with role fluidity: in the same week, you might close a P1 ticket, run a deployment, and present a QBR. Customer first in everything: you optimise for outcomes, not convenience. What we offer Opportunity to join a fast growing cybersecurity company with international ambitions - dynamic and collaborative work environment - exposure to strategic enterprise customers and innovative cybersecurity projects - flexible and hybrid work environment - international coworking spaces, or remote experience with sponsored home office equipment - career growth and leadership opportunities - continuous training & learning. A personalized program with all the tools and resources needed. Hiring process Submit the application form with your technical answers (see next page) Culture fit interview with our Chief People Officer Technical interview with a Technical Customer Engineer Role play interview with the Head of Customer Service
Salary: £ 93,700Closing date: Tuesday, 16 June 2026Contract type: PermanentInterview dates: 1st stage (w/c 13/07 and 20/07) online/Remote; 2nd stage: face to faceThe Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships.We committed to spend £16bn in the ten years to 2032, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health.We are looking for a Technology Lead, Discovery (Data Linkage and Data Architecture) to join our team.Where in Wellcome will I be working?The Discovery team at Wellcome focuses on investing in people and ideas that generate new knowledge and deeper understanding of life, health and wellbeing, with the potential to transform how health challenges are identified, prevented and addressed in the future. Through initiatives such as the Discovery Research programme, Wellcome Leap and the Wellcome Sanger Institute, the team supports a broad and ambitious portfolio of research, combining flexible funding, innovative programmes and world-leading research to drive meaningful, long-term impact.A major focus of the Discovery department is to advance our ambition through investments in data, digital tools, technologies and AI as a core capability that transforms how discovery is conceived, conducted, and scaled.What will I be doing?You will lead the design and delivery of digital technologies for data linkage and architecture within the Discovery Data for Science and Health team, shaping projects that advance Wellcome's strategy. In doing so, you will provide strategic leadership across key initiatives (such as our existing portfolio of consented cohorts and population health research platforms) and building collaborative research relationships both within Wellcome and with external partners to support the team's broader objectives.As a Technology Lead, Discovery (Data Linkage and Data Architecture), you will:Lead the development and delivery of data linkage, data architecture and digital technology projects that advance Wellcome's strategy and support cross-team priorities.Take an entrepreneurial approach to identifying, shaping and evaluating opportunities, using insights from a broad range of disciplines, sectors and partners to inform strategic direction.Build a strong understanding of Discovery initiatives and use this to align projects with shared objectives and identify opportunities for greater impact.Provide expert technical advice and help shape a coherent portfolio of digital technologies across current and future funding, working closely with colleagues across Discovery and Solutions.Design and manage funding activities, including landscaping, funding calls, contracts and awards, ensuring decisions are evidence-based, compliant and deliver high-quality outcomes.Lead and contribute to a collaborative, inclusive culture by supporting colleagues, managing resources and risks effectively, and ensuring delivery within agreed budgets and organisational policies.Is this job for me?This role could be a good fit if you bring strong technical experience in data and digital technologies within science or health, combined with the ability to deliver complex projects in large, collaborative environments. You will be comfortable working across disciplines and sectors, using your analytical, communication and relationship-building skills to drive impact in a dynamic and evolving landscape.You will also be proactive, adaptable and motivated to learn, able to manage competing priorities while thinking creatively and contributing to an inclusive, collaborative team culture.To apply for this role please submit an updated CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role.Minimum Criteria:Demonstratable knowledge of the current state of, and trends in, data linkage, data architecture and digital technologies in science and health research and practice.Training in a quantitative, computational discipline with a high-level understanding of, the data and software systems used and being developed in science and health.Experience of working in a technical capacity with health relevant or scientific data, delivering complex work against agreed objectives in large organisations, and managing projects with universities, funders, and other scientific and research organisations and communities.Applications Questions:Using examples please provide evidence to demonstrate that you meet the minimum criteria for this role as outlined in the job description? (Up to 500 words)Using short summaries please provide specific details of up to two different initiatives or projects you have been directly involved in that are relevant to this role. For each initiative or project please use up to 250 words to describe your role (e.g. team leader, team member), the purpose of the activity (i.e. its aims), and the major contributions you personally made.You can view the full job description on our websiteYou can read more about the benefits we offer our employees on our websiteOur Hybrid Way of WorkingWe understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best.At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.Diversity and Inclusion is at the heart of everything we doDiversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
07/06/2026
Full time
Salary: £ 93,700Closing date: Tuesday, 16 June 2026Contract type: PermanentInterview dates: 1st stage (w/c 13/07 and 20/07) online/Remote; 2nd stage: face to faceThe Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships.We committed to spend £16bn in the ten years to 2032, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health.We are looking for a Technology Lead, Discovery (Data Linkage and Data Architecture) to join our team.Where in Wellcome will I be working?The Discovery team at Wellcome focuses on investing in people and ideas that generate new knowledge and deeper understanding of life, health and wellbeing, with the potential to transform how health challenges are identified, prevented and addressed in the future. Through initiatives such as the Discovery Research programme, Wellcome Leap and the Wellcome Sanger Institute, the team supports a broad and ambitious portfolio of research, combining flexible funding, innovative programmes and world-leading research to drive meaningful, long-term impact.A major focus of the Discovery department is to advance our ambition through investments in data, digital tools, technologies and AI as a core capability that transforms how discovery is conceived, conducted, and scaled.What will I be doing?You will lead the design and delivery of digital technologies for data linkage and architecture within the Discovery Data for Science and Health team, shaping projects that advance Wellcome's strategy. In doing so, you will provide strategic leadership across key initiatives (such as our existing portfolio of consented cohorts and population health research platforms) and building collaborative research relationships both within Wellcome and with external partners to support the team's broader objectives.As a Technology Lead, Discovery (Data Linkage and Data Architecture), you will:Lead the development and delivery of data linkage, data architecture and digital technology projects that advance Wellcome's strategy and support cross-team priorities.Take an entrepreneurial approach to identifying, shaping and evaluating opportunities, using insights from a broad range of disciplines, sectors and partners to inform strategic direction.Build a strong understanding of Discovery initiatives and use this to align projects with shared objectives and identify opportunities for greater impact.Provide expert technical advice and help shape a coherent portfolio of digital technologies across current and future funding, working closely with colleagues across Discovery and Solutions.Design and manage funding activities, including landscaping, funding calls, contracts and awards, ensuring decisions are evidence-based, compliant and deliver high-quality outcomes.Lead and contribute to a collaborative, inclusive culture by supporting colleagues, managing resources and risks effectively, and ensuring delivery within agreed budgets and organisational policies.Is this job for me?This role could be a good fit if you bring strong technical experience in data and digital technologies within science or health, combined with the ability to deliver complex projects in large, collaborative environments. You will be comfortable working across disciplines and sectors, using your analytical, communication and relationship-building skills to drive impact in a dynamic and evolving landscape.You will also be proactive, adaptable and motivated to learn, able to manage competing priorities while thinking creatively and contributing to an inclusive, collaborative team culture.To apply for this role please submit an updated CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role.Minimum Criteria:Demonstratable knowledge of the current state of, and trends in, data linkage, data architecture and digital technologies in science and health research and practice.Training in a quantitative, computational discipline with a high-level understanding of, the data and software systems used and being developed in science and health.Experience of working in a technical capacity with health relevant or scientific data, delivering complex work against agreed objectives in large organisations, and managing projects with universities, funders, and other scientific and research organisations and communities.Applications Questions:Using examples please provide evidence to demonstrate that you meet the minimum criteria for this role as outlined in the job description? (Up to 500 words)Using short summaries please provide specific details of up to two different initiatives or projects you have been directly involved in that are relevant to this role. For each initiative or project please use up to 250 words to describe your role (e.g. team leader, team member), the purpose of the activity (i.e. its aims), and the major contributions you personally made.You can view the full job description on our websiteYou can read more about the benefits we offer our employees on our websiteOur Hybrid Way of WorkingWe understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best.At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.Diversity and Inclusion is at the heart of everything we doDiversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Department: Strategy Team: Strategic Initiatives Location: London (Hybrid) Position type: Permanent, Full time What the hiring manager says Strategy only matters if it translates into meaningful impact. The Head of Strategic Initiatives will ensure that GSMA does not simply observe industry shifts but actively shapes them. This role will identify, champion, and amplify high impact priorities across the mobile ecosystem - ensuring that when GSMA selects a strategic focus area, we lead with scale, coordination, and visible impact. This is about making GSMA the centre of gravity for selected industry priorities - leveraging our technical expertise, policy leadership, global convening power, and brand to deliver outsized impact for our members. About the Team The Strategy team shapes the long term direction of the GSMA to ensure we provide maximum value to our members and the broader mobile ecosystem. The team is responsible for: Sector Strategy & Projects - defining the industry's 3-5 year outlook and implications for GSMA. Corporate Strategy & Projects - developing the 3 year strategic roadmap of GSMA, KPIs, business plan, and high level operating plan. Strategic Initiatives - leading and coordinating cross functional initiatives externally and internally (e.g., 5G monetisation, 6G, AI, Innovation, inorganic growth opportunities, AI first GSMA). GSMA Intelligence - the only data and insights source built from inside the telecoms industry, delivering trusted forecasts, real time insights and deep research across the global telecoms ecosystem. Strategy Group - convening telecom CSOs to align on industry level priorities. As a small, high impact team, we work across functions and regions to drive clarity, alignment, and execution against long term goals. About the role The Head of Strategic Initiatives is responsible for identifying, shaping, and amplifying high impact strategic priorities for GSMA and the broader mobile ecosystem. The role brings a top down, ecosystem level perspective to selected industry priorities (e.g., 5G monetisation, 6G, AI, innovation, inorganic growth opportunities, AI first GSMA) and ensures GSMA delivers maximum value and visible leadership in those domains. Setting direction Mapping the ecosystem Identifying gaps and opportunities Coordinating internal capabilities Elevating impact to industry scale Key Responsibilities Strategic Priority Identification & Scoping Identify and champion high impact strategic initiatives aligned with sector and corporate strategy Define clear ambition, scope, and outcomes for selected priority areas Develop initiative charters and strategic roadmaps Ecosystem Mapping & Opportunity Identification Map the industry landscape for each priority: Key players and competitors Existing industry initiatives Potential partners and collaborators White spaces and gaps Identify where GSMA can uniquely add value and differentiate Cross Functional Orchestration Coordinate across GSMA functions (policy, technical domains, events, marketing, regional teams, GSMA Intelligence) Ensure initiatives leverage GSMA's full capability stack: Technical expertise Policy influence Global events and convening power Brand and communications Align stakeholders around shared objectives and measurable outcomes Execution Oversight & Impact Amplification Establish governance and progress tracking mechanisms for key initiatives Ensure initiatives move beyond concept into visible, measurable impact Identify and resolve execution bottlenecks Drive storytelling and positioning to reinforce GSMA's leadership in selected domains Ensure the "GSMA stamp" is clearly visible in priority areas Partnership & External Engagement Develop strategic partnerships that accelerate impact Represent GSMA in relevant industry forums and working groups Strengthen GSMA's position as the industry's coordination platform for priority domains About You Significant experience leading complex, cross functional strategic initiatives Strong understanding of the telecom and broader digital ecosystem Demonstrated ability to orchestrate across multiple stakeholders without direct authority Strong commercial and strategic acumen Experience shaping large scale programmes or ecosystem initiatives Comfortable operating at executive level and influencing senior leaders Pragmatic, impact oriented, and execution focused Experience operating in fast paced or high growth environments Results orientated problem solver with strong resilience and adaptability About Your Skills Delivery - driving execution excellence by translating strategy into actionable plans, overcoming bottlenecks, and ensuring initiatives deliver measurable, high impact outcomes Leadership - leading with clarity and influence by setting direction, aligning diverse stakeholders, and driving teams to deliver high impact strategic outcomes Influence - shaping decisions and driving alignment across complex, multi stakeholder environments by leveraging credibility, clear communication, and deep industry insight Stakeholder Management - building strong, trust based relationships with internal and external stakeholders, navigating diverse interests and priorities to foster collaboration, buy in, and driving collective action toward strategic objectives Commercial Awareness - understanding market dynamics and industry trends to identify value creating opportunities, making informed strategic decisions, and ensuring initiatives deliver tangible business and ecosystem impact Innovation - driving forward thinking solutions by identifying emerging trends, exploring new opportunities, and fostering creative approaches that deliver differentiated value and industry impact We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request. What We Offer Working at the GSMA offers unparalleled access to the mobile industry and the chance to shape its direction. You will work in a fast paced, rapidly evolving environment on global solutions, genuinely fascinating and industry changing projects. Our benefits include competitive compensation, architect designed offices, learning and development opportunities, generous holiday allowance, four additional days off for professional development, and many others. GSMA Values Our values shape how we work and interact inside and outside our global organisation. They include: Passionately driven - we approach everything we do with unparalleled capability, tenacity and commitment. Insightful leaders - we continually develop and engage our expertise, insight and creativity. Stronger together - we lean on each other so the industry can lean on us. We care deeply about diversity, equity and inclusivity and are committed to ensuring equal representation and opportunity for all staff. Flexi time and remote working are available to all employees.
05/06/2026
Full time
Department: Strategy Team: Strategic Initiatives Location: London (Hybrid) Position type: Permanent, Full time What the hiring manager says Strategy only matters if it translates into meaningful impact. The Head of Strategic Initiatives will ensure that GSMA does not simply observe industry shifts but actively shapes them. This role will identify, champion, and amplify high impact priorities across the mobile ecosystem - ensuring that when GSMA selects a strategic focus area, we lead with scale, coordination, and visible impact. This is about making GSMA the centre of gravity for selected industry priorities - leveraging our technical expertise, policy leadership, global convening power, and brand to deliver outsized impact for our members. About the Team The Strategy team shapes the long term direction of the GSMA to ensure we provide maximum value to our members and the broader mobile ecosystem. The team is responsible for: Sector Strategy & Projects - defining the industry's 3-5 year outlook and implications for GSMA. Corporate Strategy & Projects - developing the 3 year strategic roadmap of GSMA, KPIs, business plan, and high level operating plan. Strategic Initiatives - leading and coordinating cross functional initiatives externally and internally (e.g., 5G monetisation, 6G, AI, Innovation, inorganic growth opportunities, AI first GSMA). GSMA Intelligence - the only data and insights source built from inside the telecoms industry, delivering trusted forecasts, real time insights and deep research across the global telecoms ecosystem. Strategy Group - convening telecom CSOs to align on industry level priorities. As a small, high impact team, we work across functions and regions to drive clarity, alignment, and execution against long term goals. About the role The Head of Strategic Initiatives is responsible for identifying, shaping, and amplifying high impact strategic priorities for GSMA and the broader mobile ecosystem. The role brings a top down, ecosystem level perspective to selected industry priorities (e.g., 5G monetisation, 6G, AI, innovation, inorganic growth opportunities, AI first GSMA) and ensures GSMA delivers maximum value and visible leadership in those domains. Setting direction Mapping the ecosystem Identifying gaps and opportunities Coordinating internal capabilities Elevating impact to industry scale Key Responsibilities Strategic Priority Identification & Scoping Identify and champion high impact strategic initiatives aligned with sector and corporate strategy Define clear ambition, scope, and outcomes for selected priority areas Develop initiative charters and strategic roadmaps Ecosystem Mapping & Opportunity Identification Map the industry landscape for each priority: Key players and competitors Existing industry initiatives Potential partners and collaborators White spaces and gaps Identify where GSMA can uniquely add value and differentiate Cross Functional Orchestration Coordinate across GSMA functions (policy, technical domains, events, marketing, regional teams, GSMA Intelligence) Ensure initiatives leverage GSMA's full capability stack: Technical expertise Policy influence Global events and convening power Brand and communications Align stakeholders around shared objectives and measurable outcomes Execution Oversight & Impact Amplification Establish governance and progress tracking mechanisms for key initiatives Ensure initiatives move beyond concept into visible, measurable impact Identify and resolve execution bottlenecks Drive storytelling and positioning to reinforce GSMA's leadership in selected domains Ensure the "GSMA stamp" is clearly visible in priority areas Partnership & External Engagement Develop strategic partnerships that accelerate impact Represent GSMA in relevant industry forums and working groups Strengthen GSMA's position as the industry's coordination platform for priority domains About You Significant experience leading complex, cross functional strategic initiatives Strong understanding of the telecom and broader digital ecosystem Demonstrated ability to orchestrate across multiple stakeholders without direct authority Strong commercial and strategic acumen Experience shaping large scale programmes or ecosystem initiatives Comfortable operating at executive level and influencing senior leaders Pragmatic, impact oriented, and execution focused Experience operating in fast paced or high growth environments Results orientated problem solver with strong resilience and adaptability About Your Skills Delivery - driving execution excellence by translating strategy into actionable plans, overcoming bottlenecks, and ensuring initiatives deliver measurable, high impact outcomes Leadership - leading with clarity and influence by setting direction, aligning diverse stakeholders, and driving teams to deliver high impact strategic outcomes Influence - shaping decisions and driving alignment across complex, multi stakeholder environments by leveraging credibility, clear communication, and deep industry insight Stakeholder Management - building strong, trust based relationships with internal and external stakeholders, navigating diverse interests and priorities to foster collaboration, buy in, and driving collective action toward strategic objectives Commercial Awareness - understanding market dynamics and industry trends to identify value creating opportunities, making informed strategic decisions, and ensuring initiatives deliver tangible business and ecosystem impact Innovation - driving forward thinking solutions by identifying emerging trends, exploring new opportunities, and fostering creative approaches that deliver differentiated value and industry impact We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request. What We Offer Working at the GSMA offers unparalleled access to the mobile industry and the chance to shape its direction. You will work in a fast paced, rapidly evolving environment on global solutions, genuinely fascinating and industry changing projects. Our benefits include competitive compensation, architect designed offices, learning and development opportunities, generous holiday allowance, four additional days off for professional development, and many others. GSMA Values Our values shape how we work and interact inside and outside our global organisation. They include: Passionately driven - we approach everything we do with unparalleled capability, tenacity and commitment. Insightful leaders - we continually develop and engage our expertise, insight and creativity. Stronger together - we lean on each other so the industry can lean on us. We care deeply about diversity, equity and inclusivity and are committed to ensuring equal representation and opportunity for all staff. Flexi time and remote working are available to all employees.
Business Development Executive - Consulting SalesApplyremote type: Hybrid Workinglocations: Surrey, United Kingdom: Barcelonatime type: Full timeposted on: Posted 7 Days Agojob requisition id: R-11479 Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.# Job Purposes Postholder will actively influence the Physical & Digital Transformation, and Decarbonization of the Process Industries by enabling implementation of KBC's cutting edge consulting and technology solutions. The Senior Sales Executive is the client expert within the Caucasus & Central Asia-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.Primary responsibilities to include: Meet / Exceed annual personal sales targets (Order Intake) as set by the Regional Head of Business Development. Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach. Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set. Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes. Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.# Responsibilities Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Consulting and associated Technology Sales). Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues. Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements. Sales Opportunities Creation: Develop a personal network of senior managers within KBC's target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation. Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's short, mid and long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate. Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships. Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC's corporate CRM system. Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team. Personal Capability Building: Act as subject matter expert in an area of operational management, policy, regulation and / or technology, for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.# Position Requirements Speaks Russian and English Fluently Behavioral Competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Business Insight: Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions. Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Drives Results: Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals. Skills: Customer-Focused Approach: Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers. Keeps customer at center of sale. Collaborates with customers, Elevates partner insights. Initiates Compelling Sales Conversations: Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships. Confirms client understanding. Leverages pre-call prep, Adds value through perspective. Knows the Buying Influences: Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity. Identifies all buyers and their level of influence. Assesses each buyer's sense of urgency and readiness. Seeks to understand each buyer's desired business results and concerns. Assesses buyer feelings about the proposed solution. Secures a coach within the buyer organization to facilitate introductions and access. Leverages a strategic coach to support the partner relationship. Manages Buyer Indifference: Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference. Acknowledges indifference. Probes for relevance to proceed. Probes to understand indifference. Identifies new needs or opportunities. Understands Buying Influencer Needs: Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers. Seeks to understand buyer needs. Determines the root of buyer needs. Uncovers buyer's goals. Seeks buyer need priorities . click apply for full job details
05/06/2026
Full time
Business Development Executive - Consulting SalesApplyremote type: Hybrid Workinglocations: Surrey, United Kingdom: Barcelonatime type: Full timeposted on: Posted 7 Days Agojob requisition id: R-11479 Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.# Job Purposes Postholder will actively influence the Physical & Digital Transformation, and Decarbonization of the Process Industries by enabling implementation of KBC's cutting edge consulting and technology solutions. The Senior Sales Executive is the client expert within the Caucasus & Central Asia-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.Primary responsibilities to include: Meet / Exceed annual personal sales targets (Order Intake) as set by the Regional Head of Business Development. Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach. Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set. Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes. Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.# Responsibilities Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Consulting and associated Technology Sales). Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues. Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements. Sales Opportunities Creation: Develop a personal network of senior managers within KBC's target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation. Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's short, mid and long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate. Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships. Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC's corporate CRM system. Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team. Personal Capability Building: Act as subject matter expert in an area of operational management, policy, regulation and / or technology, for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.# Position Requirements Speaks Russian and English Fluently Behavioral Competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Business Insight: Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions. Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Drives Results: Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals. Skills: Customer-Focused Approach: Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers. Keeps customer at center of sale. Collaborates with customers, Elevates partner insights. Initiates Compelling Sales Conversations: Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships. Confirms client understanding. Leverages pre-call prep, Adds value through perspective. Knows the Buying Influences: Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity. Identifies all buyers and their level of influence. Assesses each buyer's sense of urgency and readiness. Seeks to understand each buyer's desired business results and concerns. Assesses buyer feelings about the proposed solution. Secures a coach within the buyer organization to facilitate introductions and access. Leverages a strategic coach to support the partner relationship. Manages Buyer Indifference: Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference. Acknowledges indifference. Probes for relevance to proceed. Probes to understand indifference. Identifies new needs or opportunities. Understands Buying Influencer Needs: Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers. Seeks to understand buyer needs. Determines the root of buyer needs. Uncovers buyer's goals. Seeks buyer need priorities . click apply for full job details
Business Development Executive - Consulting SalesApplyremote type: Hybrid Workinglocations: Surrey, United Kingdom: Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R-11479 Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.# Job Purposes Postholder will actively influence the Physical & Digital Transformation, and Decarbonization of the Process Industries by enabling implementation of KBC's cutting edge consulting and technology solutions. The Senior Sales Executive is the client expert within the Caucasus & Central Asia-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.Primary responsibilities to include: Meet / Exceed annual personal sales targets (Order Intake) as set by the Regional Head of Business Development. Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach. Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set. Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes. Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.# Responsibilities Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Consulting and associated Technology Sales). Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues. Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements. Sales Opportunities Creation: Develop a personal network of senior managers within KBC's target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation. Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's short, mid and long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate. Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships. Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC's corporate CRM system. Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team. Personal Capability Building: Act as subject matter expert in an area of operational management, policy, regulation and / or technology, for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.# Position Requirements Speaks Russian and English Fluently Behavioral Competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Business Insight: Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions. Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Drives Results: Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals. Skills: Customer-Focused Approach: Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers. Keeps customer at center of sale. Collaborates with customers, Elevates partner insights. Initiates Compelling Sales Conversations: Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships. Confirms client understanding. Leverages pre-call prep, Adds value through perspective. Knows the Buying Influences: Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity. Identifies all buyers and their level of influence. Assesses each buyer's sense of urgency and readiness. Seeks to understand each buyer's desired business results and concerns. Assesses buyer feelings about the proposed solution. Secures a coach within the buyer organization to facilitate introductions and access. Leverages a strategic coach to support the partner relationship. Manages Buyer Indifference: Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference. Acknowledges indifference. Probes for relevance to proceed. Probes to understand indifference. Identifies new needs or opportunities. Understands Buying Influencer Needs: Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers. Seeks to understand buyer needs. Determines the root of buyer needs. Uncovers buyer's goals. Seeks buyer need priorities . click apply for full job details
05/06/2026
Full time
Business Development Executive - Consulting SalesApplyremote type: Hybrid Workinglocations: Surrey, United Kingdom: Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R-11479 Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.# Job Purposes Postholder will actively influence the Physical & Digital Transformation, and Decarbonization of the Process Industries by enabling implementation of KBC's cutting edge consulting and technology solutions. The Senior Sales Executive is the client expert within the Caucasus & Central Asia-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.Primary responsibilities to include: Meet / Exceed annual personal sales targets (Order Intake) as set by the Regional Head of Business Development. Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach. Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set. Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes. Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.# Responsibilities Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Consulting and associated Technology Sales). Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues. Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements. Sales Opportunities Creation: Develop a personal network of senior managers within KBC's target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation. Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's short, mid and long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate. Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships. Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC's corporate CRM system. Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team. Personal Capability Building: Act as subject matter expert in an area of operational management, policy, regulation and / or technology, for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.# Position Requirements Speaks Russian and English Fluently Behavioral Competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Business Insight: Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions. Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Drives Results: Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals. Skills: Customer-Focused Approach: Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers. Keeps customer at center of sale. Collaborates with customers, Elevates partner insights. Initiates Compelling Sales Conversations: Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships. Confirms client understanding. Leverages pre-call prep, Adds value through perspective. Knows the Buying Influences: Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity. Identifies all buyers and their level of influence. Assesses each buyer's sense of urgency and readiness. Seeks to understand each buyer's desired business results and concerns. Assesses buyer feelings about the proposed solution. Secures a coach within the buyer organization to facilitate introductions and access. Leverages a strategic coach to support the partner relationship. Manages Buyer Indifference: Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference. Acknowledges indifference. Probes for relevance to proceed. Probes to understand indifference. Identifies new needs or opportunities. Understands Buying Influencer Needs: Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers. Seeks to understand buyer needs. Determines the root of buyer needs. Uncovers buyer's goals. Seeks buyer need priorities . click apply for full job details
Vice President, Global Cyber Exposure Management & Cyber Engineering and ArchitectureApplyremote type: Hybrid (8 days/month)locations: GBR - Kingston: FRA - Paris, Rue des Archives: NLD - Alphen Aan Den Rijn: ESP - Madrid, Castellana: ESP - Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R Summary We are seeking a strategic and highly technical Vice President to lead our global Cyber Exposure Management / Cyber Engineering & Architecture organization within a complex, multinational enterprise. This executive will drive modernization of the Company's cyber defense capabilities, shape long-term security architecture strategy, and lead large-scale transformation initiatives across infrastructure, cloud, AI-enabled technologies, operational technology, and enterprise platforms. The ideal candidate combines deep technical credibility with executive leadership, operating effectively across engineering, architecture, operations, and business leadership teams. This leader will influence enterprise technology decisions, guide adoption of emerging technologies, and strengthen the organization's ability to identify, prioritize, reduce, and operationalize cyber risk at scale. This role reports directly to the Chief Information Security Officer (CISO) and partners closely with global technology, infrastructure, cloud, digital transformation, AI, product engineering, and business leaders. Essential Duties and responsibilities Strategic Leadership Define and execute the global strategy for Cyber Exposure Management / Cyber Engineering & Architecture aligned to enterprise priorities and business transformation objectives. Lead multi-year cybersecurity modernization programs across global environments. Establish scalable and measurable security engineering and architecture practices. Serve as a senior advisor to executive leadership on emerging cyber threats and AI security implications. Drive adoption of modern security operating models, automation, and platform standardization. Cyber Exposure Management Leadership Lead enterprise-wide exposure management capabilities including vulnerability management and attack surface management. Mature risk-based prioritization models leveraging threat intelligence and exploitability. Drive continuous reduction of enterprise attack surface. Build integrated exposure management capabilities across security and infrastructure teams. Establish executive-level metrics and dashboards. Cyber Engineering & Architecture Leadership Lead global security engineering and architecture teams. Develop future-state enterprise security architecture supporting cloud transformation and AI adoption. Establish architecture standards and secure-by-design principles. Guide selection and optimization of cybersecurity platforms. Oversee engineering roadmaps for cloud, IAM, endpoint, network, AI, DevSecOps, and OT security. Emerging Technology & AI Leadership Partner with enterprise AI and digital teams to enable secure adoption of AI. Provide leadership around AI security, governance, integration, and model protection. Evaluate emerging technologies and innovative security capabilities. Influence enterprise technology strategies to embed cybersecurity early in transformation initiatives. Executive Influence & Global Collaboration Build strong partnerships across infrastructure, cloud, application, and business leadership functions. Influence senior executives and stakeholders globally. Lead globally distributed teams and develop leadership talent. Present cybersecurity strategy and transformation outcomes to executive leadership and board stakeholders. Success Measures Reduction in enterprise cyber exposure and attack surface risk Improved remediation and engineering delivery Successful modernization of security architecture and engineering capabilities Increased adoption of secure-by-design and automation practices Executive confidence in cybersecurity transformation outcomes Job Qualifications Bachelor's degree in computer science, information security, management information systems or similar. 15+ years of cybersecurity leadership experience in large global enterprises. Proven leadership in Cyber Engineering, Security Architecture, Exposure Management, or Cloud Security. Experience leading large global teams. Strong executive presence and technical credibility. Experience driving enterprise-wide cybersecurity transformation initiatives. Experience in developing and implementing scalable Customer Trust Programs Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, AIGP, AAISM, or equivalent. Significant experience with cloud services and cloud technologies (e.g. AWS and Microsoft Azure). Technical Expertise Enterprise security architecture Cloud security and hybrid infrastructure Exposure management and attack surface reduction Zero Trust architecture AI security and emerging technology risks DevSecOps and secure engineering Identity and access management Leadership Characteristics Strategic thinker with strong execution orientation Highly collaborative and influential leader Strong technical credibility Comfortable operating in ambiguity and transformation environments Skilled at balancing innovation with risk reduction Preferred Qualifications Experience supporting AI transformation initiatives. Experience in multinational Fortune 500 environments. Familiarity with OT and industrial environments. Advanced degree preferred. Relevant certifications such as CCSP, TOGAF, CEH or GIAC preferred. Location We can hire in any European or American country where Wolters Kluwer has an office
04/06/2026
Full time
Vice President, Global Cyber Exposure Management & Cyber Engineering and ArchitectureApplyremote type: Hybrid (8 days/month)locations: GBR - Kingston: FRA - Paris, Rue des Archives: NLD - Alphen Aan Den Rijn: ESP - Madrid, Castellana: ESP - Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R Summary We are seeking a strategic and highly technical Vice President to lead our global Cyber Exposure Management / Cyber Engineering & Architecture organization within a complex, multinational enterprise. This executive will drive modernization of the Company's cyber defense capabilities, shape long-term security architecture strategy, and lead large-scale transformation initiatives across infrastructure, cloud, AI-enabled technologies, operational technology, and enterprise platforms. The ideal candidate combines deep technical credibility with executive leadership, operating effectively across engineering, architecture, operations, and business leadership teams. This leader will influence enterprise technology decisions, guide adoption of emerging technologies, and strengthen the organization's ability to identify, prioritize, reduce, and operationalize cyber risk at scale. This role reports directly to the Chief Information Security Officer (CISO) and partners closely with global technology, infrastructure, cloud, digital transformation, AI, product engineering, and business leaders. Essential Duties and responsibilities Strategic Leadership Define and execute the global strategy for Cyber Exposure Management / Cyber Engineering & Architecture aligned to enterprise priorities and business transformation objectives. Lead multi-year cybersecurity modernization programs across global environments. Establish scalable and measurable security engineering and architecture practices. Serve as a senior advisor to executive leadership on emerging cyber threats and AI security implications. Drive adoption of modern security operating models, automation, and platform standardization. Cyber Exposure Management Leadership Lead enterprise-wide exposure management capabilities including vulnerability management and attack surface management. Mature risk-based prioritization models leveraging threat intelligence and exploitability. Drive continuous reduction of enterprise attack surface. Build integrated exposure management capabilities across security and infrastructure teams. Establish executive-level metrics and dashboards. Cyber Engineering & Architecture Leadership Lead global security engineering and architecture teams. Develop future-state enterprise security architecture supporting cloud transformation and AI adoption. Establish architecture standards and secure-by-design principles. Guide selection and optimization of cybersecurity platforms. Oversee engineering roadmaps for cloud, IAM, endpoint, network, AI, DevSecOps, and OT security. Emerging Technology & AI Leadership Partner with enterprise AI and digital teams to enable secure adoption of AI. Provide leadership around AI security, governance, integration, and model protection. Evaluate emerging technologies and innovative security capabilities. Influence enterprise technology strategies to embed cybersecurity early in transformation initiatives. Executive Influence & Global Collaboration Build strong partnerships across infrastructure, cloud, application, and business leadership functions. Influence senior executives and stakeholders globally. Lead globally distributed teams and develop leadership talent. Present cybersecurity strategy and transformation outcomes to executive leadership and board stakeholders. Success Measures Reduction in enterprise cyber exposure and attack surface risk Improved remediation and engineering delivery Successful modernization of security architecture and engineering capabilities Increased adoption of secure-by-design and automation practices Executive confidence in cybersecurity transformation outcomes Job Qualifications Bachelor's degree in computer science, information security, management information systems or similar. 15+ years of cybersecurity leadership experience in large global enterprises. Proven leadership in Cyber Engineering, Security Architecture, Exposure Management, or Cloud Security. Experience leading large global teams. Strong executive presence and technical credibility. Experience driving enterprise-wide cybersecurity transformation initiatives. Experience in developing and implementing scalable Customer Trust Programs Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, AIGP, AAISM, or equivalent. Significant experience with cloud services and cloud technologies (e.g. AWS and Microsoft Azure). Technical Expertise Enterprise security architecture Cloud security and hybrid infrastructure Exposure management and attack surface reduction Zero Trust architecture AI security and emerging technology risks DevSecOps and secure engineering Identity and access management Leadership Characteristics Strategic thinker with strong execution orientation Highly collaborative and influential leader Strong technical credibility Comfortable operating in ambiguity and transformation environments Skilled at balancing innovation with risk reduction Preferred Qualifications Experience supporting AI transformation initiatives. Experience in multinational Fortune 500 environments. Familiarity with OT and industrial environments. Advanced degree preferred. Relevant certifications such as CCSP, TOGAF, CEH or GIAC preferred. Location We can hire in any European or American country where Wolters Kluwer has an office
Vice President, Global Cyber Exposure Management & Cyber Engineering and ArchitectureApplyremote type: Hybrid (8 days/month)locations: GBR - Kingston: FRA - Paris, Rue des Archives: NLD - Alphen Aan Den Rijn: ESP - Madrid, Castellana: ESP - Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R Summary We are seeking a strategic and highly technical Vice President to lead our global Cyber Exposure Management / Cyber Engineering & Architecture organization within a complex, multinational enterprise. This executive will drive modernization of the Company's cyber defense capabilities, shape long-term security architecture strategy, and lead large-scale transformation initiatives across infrastructure, cloud, AI-enabled technologies, operational technology, and enterprise platforms. The ideal candidate combines deep technical credibility with executive leadership, operating effectively across engineering, architecture, operations, and business leadership teams. This leader will influence enterprise technology decisions, guide adoption of emerging technologies, and strengthen the organization's ability to identify, prioritize, reduce, and operationalize cyber risk at scale. This role reports directly to the Chief Information Security Officer (CISO) and partners closely with global technology, infrastructure, cloud, digital transformation, AI, product engineering, and business leaders. Essential Duties and responsibilities Strategic Leadership Define and execute the global strategy for Cyber Exposure Management / Cyber Engineering & Architecture aligned to enterprise priorities and business transformation objectives. Lead multi-year cybersecurity modernization programs across global environments. Establish scalable and measurable security engineering and architecture practices. Serve as a senior advisor to executive leadership on emerging cyber threats and AI security implications. Drive adoption of modern security operating models, automation, and platform standardization. Cyber Exposure Management Leadership Lead enterprise-wide exposure management capabilities including vulnerability management and attack surface management. Mature risk-based prioritization models leveraging threat intelligence and exploitability. Drive continuous reduction of enterprise attack surface. Build integrated exposure management capabilities across security and infrastructure teams. Establish executive-level metrics and dashboards. Cyber Engineering & Architecture Leadership Lead global security engineering and architecture teams. Develop future-state enterprise security architecture supporting cloud transformation and AI adoption. Establish architecture standards and secure-by-design principles. Guide selection and optimization of cybersecurity platforms. Oversee engineering roadmaps for cloud, IAM, endpoint, network, AI, DevSecOps, and OT security. Emerging Technology & AI Leadership Partner with enterprise AI and digital teams to enable secure adoption of AI. Provide leadership around AI security, governance, integration, and model protection. Evaluate emerging technologies and innovative security capabilities. Influence enterprise technology strategies to embed cybersecurity early in transformation initiatives. Executive Influence & Global Collaboration Build strong partnerships across infrastructure, cloud, application, and business leadership functions. Influence senior executives and stakeholders globally. Lead globally distributed teams and develop leadership talent. Present cybersecurity strategy and transformation outcomes to executive leadership and board stakeholders. Success Measures Reduction in enterprise cyber exposure and attack surface risk Improved remediation and engineering delivery Successful modernization of security architecture and engineering capabilities Increased adoption of secure-by-design and automation practices Executive confidence in cybersecurity transformation outcomes Job Qualifications Bachelor's degree in computer science, information security, management information systems or similar. 15+ years of cybersecurity leadership experience in large global enterprises. Proven leadership in Cyber Engineering, Security Architecture, Exposure Management, or Cloud Security. Experience leading large global teams. Strong executive presence and technical credibility. Experience driving enterprise-wide cybersecurity transformation initiatives. Experience in developing and implementing scalable Customer Trust Programs Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, AIGP, AAISM, or equivalent. Significant experience with cloud services and cloud technologies (e.g. AWS and Microsoft Azure). Technical Expertise Enterprise security architecture Cloud security and hybrid infrastructure Exposure management and attack surface reduction Zero Trust architecture AI security and emerging technology risks DevSecOps and secure engineering Identity and access management Leadership Characteristics Strategic thinker with strong execution orientation Highly collaborative and influential leader Strong technical credibility Comfortable operating in ambiguity and transformation environments Skilled at balancing innovation with risk reduction Preferred Qualifications Experience supporting AI transformation initiatives. Experience in multinational Fortune 500 environments. Familiarity with OT and industrial environments. Advanced degree preferred. Relevant certifications such as CCSP, TOGAF, CEH or GIAC preferred. Location We can hire in any European or American country where Wolters Kluwer has an office
04/06/2026
Full time
Vice President, Global Cyber Exposure Management & Cyber Engineering and ArchitectureApplyremote type: Hybrid (8 days/month)locations: GBR - Kingston: FRA - Paris, Rue des Archives: NLD - Alphen Aan Den Rijn: ESP - Madrid, Castellana: ESP - Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R Summary We are seeking a strategic and highly technical Vice President to lead our global Cyber Exposure Management / Cyber Engineering & Architecture organization within a complex, multinational enterprise. This executive will drive modernization of the Company's cyber defense capabilities, shape long-term security architecture strategy, and lead large-scale transformation initiatives across infrastructure, cloud, AI-enabled technologies, operational technology, and enterprise platforms. The ideal candidate combines deep technical credibility with executive leadership, operating effectively across engineering, architecture, operations, and business leadership teams. This leader will influence enterprise technology decisions, guide adoption of emerging technologies, and strengthen the organization's ability to identify, prioritize, reduce, and operationalize cyber risk at scale. This role reports directly to the Chief Information Security Officer (CISO) and partners closely with global technology, infrastructure, cloud, digital transformation, AI, product engineering, and business leaders. Essential Duties and responsibilities Strategic Leadership Define and execute the global strategy for Cyber Exposure Management / Cyber Engineering & Architecture aligned to enterprise priorities and business transformation objectives. Lead multi-year cybersecurity modernization programs across global environments. Establish scalable and measurable security engineering and architecture practices. Serve as a senior advisor to executive leadership on emerging cyber threats and AI security implications. Drive adoption of modern security operating models, automation, and platform standardization. Cyber Exposure Management Leadership Lead enterprise-wide exposure management capabilities including vulnerability management and attack surface management. Mature risk-based prioritization models leveraging threat intelligence and exploitability. Drive continuous reduction of enterprise attack surface. Build integrated exposure management capabilities across security and infrastructure teams. Establish executive-level metrics and dashboards. Cyber Engineering & Architecture Leadership Lead global security engineering and architecture teams. Develop future-state enterprise security architecture supporting cloud transformation and AI adoption. Establish architecture standards and secure-by-design principles. Guide selection and optimization of cybersecurity platforms. Oversee engineering roadmaps for cloud, IAM, endpoint, network, AI, DevSecOps, and OT security. Emerging Technology & AI Leadership Partner with enterprise AI and digital teams to enable secure adoption of AI. Provide leadership around AI security, governance, integration, and model protection. Evaluate emerging technologies and innovative security capabilities. Influence enterprise technology strategies to embed cybersecurity early in transformation initiatives. Executive Influence & Global Collaboration Build strong partnerships across infrastructure, cloud, application, and business leadership functions. Influence senior executives and stakeholders globally. Lead globally distributed teams and develop leadership talent. Present cybersecurity strategy and transformation outcomes to executive leadership and board stakeholders. Success Measures Reduction in enterprise cyber exposure and attack surface risk Improved remediation and engineering delivery Successful modernization of security architecture and engineering capabilities Increased adoption of secure-by-design and automation practices Executive confidence in cybersecurity transformation outcomes Job Qualifications Bachelor's degree in computer science, information security, management information systems or similar. 15+ years of cybersecurity leadership experience in large global enterprises. Proven leadership in Cyber Engineering, Security Architecture, Exposure Management, or Cloud Security. Experience leading large global teams. Strong executive presence and technical credibility. Experience driving enterprise-wide cybersecurity transformation initiatives. Experience in developing and implementing scalable Customer Trust Programs Strong business acumen and the ability to translate complex technical concepts into business value. Professional certifications such as CISSP, CISM, AIGP, AAISM, or equivalent. Significant experience with cloud services and cloud technologies (e.g. AWS and Microsoft Azure). Technical Expertise Enterprise security architecture Cloud security and hybrid infrastructure Exposure management and attack surface reduction Zero Trust architecture AI security and emerging technology risks DevSecOps and secure engineering Identity and access management Leadership Characteristics Strategic thinker with strong execution orientation Highly collaborative and influential leader Strong technical credibility Comfortable operating in ambiguity and transformation environments Skilled at balancing innovation with risk reduction Preferred Qualifications Experience supporting AI transformation initiatives. Experience in multinational Fortune 500 environments. Familiarity with OT and industrial environments. Advanced degree preferred. Relevant certifications such as CCSP, TOGAF, CEH or GIAC preferred. Location We can hire in any European or American country where Wolters Kluwer has an office
Your Mission Should You Choose To Accept It As our Business Development Manager you drive the growth and expansion of TSH by identifying and pursuing new business opportunities, establishing strategic partnerships, and increasing revenue through the acquisition of new clients. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to drive our business forward. You recognize the power of our B2B community and can motivate your network in using TSH to the fullest benefit for both. You are curious by nature, proactive, and always looking to meet new people! In Case You Do Not Know Who, We Are (ahem) Redefining hybrid hospitality since 2012, TSH (The Social Hub) sets standards on a global scale. Offering a community-driven, socially inspired hotel concept with student accommodation, as well as long and short hotel stay options, eat & drink, gym, rooftop bar facilities, and coworking for every demographic, the company's success is unprecedented. With 22 hotels in 8 countries, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. What You'll Do You'll conduct market research and analysis to identify potential business opportunities, target markets, and customer segments. You'll stay updated on industry trends, market changes, and competitor activities to identify new leads and emerging markets. Your proactive approach will lead you to seek out and generate new business leads through various channels, such as networking, cold calling, referrals, and attending industry events. You'll develop and implement effective lead generation strategies to create a pipeline of potential clients. You'll work with and give direction to the digital marketing team on online lead generation campaigns. You'll engage with prospective clients through phone calls, emails, presentations, and meetings to introduce the company's products or services. You'll build and maintain strong relationships with key decision makers, influencers, and stakeholders to enhance the likelihood of successful business partnerships. Who You Are You have a Bachelor's degree. You have at least 8 years of relevant work experience. You can operate with little oversight, are not dependent on consultants for content, and are comfortable rolling up your sleeves when creating a dynamic team culture. You'll set an example through a professional, friendly attitude towards your team and community. You'll lead by example, with the TSH brand values in mind & demonstrate exceptional product knowledge to deliver the expected results. You'll be responsible for your own personal planning and work organization. You will demonstrate excellent problem analysis skills and decision making. You have a proactive, hands on mentality, as well as the drive and ambition to grow with the organization. You are a true connector and can get your foot in the door with target companies. You are super organized, accurate, and bursting with energy. You are fluent in English (written and spoken); any other language is a plus. You are eligible to work in the UK. What Do We Offer You The opportunity to work at a dynamic, multi national company based in one of Europe's most exciting cities. We're not just another hotel - we're a game changing innovator, challenging every convention and defining the future. The chance to learn and grow in your role with the potential for future growth. Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family. The freedom to work remotely or to come to the office - whatever suits you best. A wonderful workplace to call home - full of events, fun loving colleagues, and all of the other amazing salary and benefit stuff. Where people come together, committed to providing the best space, experience, and co working space for our community and even more so, the people who work for The Social Hub. With everything from mental health support to leadership training and more, we are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what make us different, so come as you are.
02/06/2026
Full time
Your Mission Should You Choose To Accept It As our Business Development Manager you drive the growth and expansion of TSH by identifying and pursuing new business opportunities, establishing strategic partnerships, and increasing revenue through the acquisition of new clients. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to drive our business forward. You recognize the power of our B2B community and can motivate your network in using TSH to the fullest benefit for both. You are curious by nature, proactive, and always looking to meet new people! In Case You Do Not Know Who, We Are (ahem) Redefining hybrid hospitality since 2012, TSH (The Social Hub) sets standards on a global scale. Offering a community-driven, socially inspired hotel concept with student accommodation, as well as long and short hotel stay options, eat & drink, gym, rooftop bar facilities, and coworking for every demographic, the company's success is unprecedented. With 22 hotels in 8 countries, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. What You'll Do You'll conduct market research and analysis to identify potential business opportunities, target markets, and customer segments. You'll stay updated on industry trends, market changes, and competitor activities to identify new leads and emerging markets. Your proactive approach will lead you to seek out and generate new business leads through various channels, such as networking, cold calling, referrals, and attending industry events. You'll develop and implement effective lead generation strategies to create a pipeline of potential clients. You'll work with and give direction to the digital marketing team on online lead generation campaigns. You'll engage with prospective clients through phone calls, emails, presentations, and meetings to introduce the company's products or services. You'll build and maintain strong relationships with key decision makers, influencers, and stakeholders to enhance the likelihood of successful business partnerships. Who You Are You have a Bachelor's degree. You have at least 8 years of relevant work experience. You can operate with little oversight, are not dependent on consultants for content, and are comfortable rolling up your sleeves when creating a dynamic team culture. You'll set an example through a professional, friendly attitude towards your team and community. You'll lead by example, with the TSH brand values in mind & demonstrate exceptional product knowledge to deliver the expected results. You'll be responsible for your own personal planning and work organization. You will demonstrate excellent problem analysis skills and decision making. You have a proactive, hands on mentality, as well as the drive and ambition to grow with the organization. You are a true connector and can get your foot in the door with target companies. You are super organized, accurate, and bursting with energy. You are fluent in English (written and spoken); any other language is a plus. You are eligible to work in the UK. What Do We Offer You The opportunity to work at a dynamic, multi national company based in one of Europe's most exciting cities. We're not just another hotel - we're a game changing innovator, challenging every convention and defining the future. The chance to learn and grow in your role with the potential for future growth. Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family. The freedom to work remotely or to come to the office - whatever suits you best. A wonderful workplace to call home - full of events, fun loving colleagues, and all of the other amazing salary and benefit stuff. Where people come together, committed to providing the best space, experience, and co working space for our community and even more so, the people who work for The Social Hub. With everything from mental health support to leadership training and more, we are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what make us different, so come as you are.
Business Development / Sales / Marketing Permanent Full - Time Direct Sales - New Business Development Manager At ENGIE, we believe the energy transition starts with meaningful connections. We are looking for a driven New Business Development Manager to help us grow our B2B energy client base across the UK. In this role, you will identify new opportunities, build lasting partnerships, and contribute directly to a more sustainable energy future. You will join a dynamic sales environment where your expertise in the UK energy market will make a real impact. Every deal you close brings businesses closer to cleaner energy solutions. Summary of what you will do Identify and engage new B2B clients committed to sustainability and renewable energy through networking, conferences, and digital platforms. Leverage AI tools such as Co-pilot to analyse market data, identify leads, and gain insights into target companies' sustainability initiatives. Build and maintain strong, long lasting relationships with new and existing clients to drive retention and growth. Develop and deliver persuasive sales presentations and proposals tailored to prospective clients' needs. Negotiate contracts and close agreements that maximise value for both ENGIE and the client. Collaborate with the sales and operations teams to develop lead generation strategies and ensure client satisfaction. Provide regular reports on sales activity, pipeline status, and forecasts to senior management. What you will bring to the role Proven experience in the UK energy market, particularly within the retail segment. Strong track record in B2B sales, business development, and client relationship management across multiple segments. Excellent presentation, negotiation, and proposal writing skills. Analytical mindset with proficiency in Microsoft Office tools for data analysis and reporting. Ability to plan strategically and deliver against ambitious sales objectives. Degree level qualification or equivalent, ideally with experience in a similar energy market role. Comfortable using digital tools and AI powered platforms to enhance prospecting efforts. Location Hybrid working arrangement based from our Leeds office. You will split your time between the office and remote work, with travel to client sites, networking events, and industry conferences as needed. What We Offer A competitive salary package aligned with your experience and market benchmarks. Clear career progression within a global energy leader, with access to development programmes and internal mobility. A diverse range of missions that keep your work stimulating and impactful every day. A friendly, collaborative team environment where your ideas are valued and your contributions recognised. Flexible working arrangements that support a healthy work life balance. The opportunity to work at the forefront of the energy transition, making a tangible difference for businesses and the planet. Our Commitment At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century! ENGIE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We evaluate qualified applicants without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other protected characteristic. If you require any reasonable accommodations during the recruitment process, please let us know. We are happy to support you in presenting your best self throughout the application journey. Business Unit: Supply & Energy Management Division: BP B2B UK Legal Entity: ENGIE POWER LIMITED Professional Experience: Skilled ( >3 experience Education Level: Other Company Name: ENGIE UK Why this matters to us Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.
31/05/2026
Full time
Business Development / Sales / Marketing Permanent Full - Time Direct Sales - New Business Development Manager At ENGIE, we believe the energy transition starts with meaningful connections. We are looking for a driven New Business Development Manager to help us grow our B2B energy client base across the UK. In this role, you will identify new opportunities, build lasting partnerships, and contribute directly to a more sustainable energy future. You will join a dynamic sales environment where your expertise in the UK energy market will make a real impact. Every deal you close brings businesses closer to cleaner energy solutions. Summary of what you will do Identify and engage new B2B clients committed to sustainability and renewable energy through networking, conferences, and digital platforms. Leverage AI tools such as Co-pilot to analyse market data, identify leads, and gain insights into target companies' sustainability initiatives. Build and maintain strong, long lasting relationships with new and existing clients to drive retention and growth. Develop and deliver persuasive sales presentations and proposals tailored to prospective clients' needs. Negotiate contracts and close agreements that maximise value for both ENGIE and the client. Collaborate with the sales and operations teams to develop lead generation strategies and ensure client satisfaction. Provide regular reports on sales activity, pipeline status, and forecasts to senior management. What you will bring to the role Proven experience in the UK energy market, particularly within the retail segment. Strong track record in B2B sales, business development, and client relationship management across multiple segments. Excellent presentation, negotiation, and proposal writing skills. Analytical mindset with proficiency in Microsoft Office tools for data analysis and reporting. Ability to plan strategically and deliver against ambitious sales objectives. Degree level qualification or equivalent, ideally with experience in a similar energy market role. Comfortable using digital tools and AI powered platforms to enhance prospecting efforts. Location Hybrid working arrangement based from our Leeds office. You will split your time between the office and remote work, with travel to client sites, networking events, and industry conferences as needed. What We Offer A competitive salary package aligned with your experience and market benchmarks. Clear career progression within a global energy leader, with access to development programmes and internal mobility. A diverse range of missions that keep your work stimulating and impactful every day. A friendly, collaborative team environment where your ideas are valued and your contributions recognised. Flexible working arrangements that support a healthy work life balance. The opportunity to work at the forefront of the energy transition, making a tangible difference for businesses and the planet. Our Commitment At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century! ENGIE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We evaluate qualified applicants without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other protected characteristic. If you require any reasonable accommodations during the recruitment process, please let us know. We are happy to support you in presenting your best self throughout the application journey. Business Unit: Supply & Energy Management Division: BP B2B UK Legal Entity: ENGIE POWER LIMITED Professional Experience: Skilled ( >3 experience Education Level: Other Company Name: ENGIE UK Why this matters to us Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.
Job Summary The Senior Manager, PayPal Credit UK - Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional "big rock" initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance. Essential Responsibilities Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions - ensuring the technical design and implementation align with growth, commercial, and customer experience objectives Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience Additional Responsibilities & Preferred Qualifications Acquisition Strategy and Performance Own the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design Delivery of Portfolio Initiatives Support the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes Performance Insight and Communication Build clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed Use data to diagnose underperformance, identify root causes and translate findings into practical actions Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions Experience and Capabilities Strong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes Experience leading cross-functional initiatives in a complex matrix environment Strong analytical capability, with confidence interpreting performance data and turning insight into action Good understanding of UK consumer credit, customer journeys and regulatory expectations Excellent stakeholder management skills, with the ability to influence across functions and levels Strong delivery focus, with the ability to manage multiple priorities and drive execution through others Leadership Profile Strategic but hands on Commercially minded and customer focused Organised, structured and outcome driven Comfortable operating across both detail and leadership-level narrative Collaborative, resilient and able to work effectively through ambiguity Qualifications Bachelor's degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable Experience working in a matrixed organisation and leading cross functional initiatives is preferred Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous Benefits We offer comprehensive, choice-based programs to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. Benefits include generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support mental health. PayPal's hybrid work model provides a flexible balanced culture with remote and office days to suit each employee's needs. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact .
31/05/2026
Full time
Job Summary The Senior Manager, PayPal Credit UK - Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional "big rock" initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance. Essential Responsibilities Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions - ensuring the technical design and implementation align with growth, commercial, and customer experience objectives Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience Additional Responsibilities & Preferred Qualifications Acquisition Strategy and Performance Own the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design Delivery of Portfolio Initiatives Support the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes Performance Insight and Communication Build clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed Use data to diagnose underperformance, identify root causes and translate findings into practical actions Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions Experience and Capabilities Strong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes Experience leading cross-functional initiatives in a complex matrix environment Strong analytical capability, with confidence interpreting performance data and turning insight into action Good understanding of UK consumer credit, customer journeys and regulatory expectations Excellent stakeholder management skills, with the ability to influence across functions and levels Strong delivery focus, with the ability to manage multiple priorities and drive execution through others Leadership Profile Strategic but hands on Commercially minded and customer focused Organised, structured and outcome driven Comfortable operating across both detail and leadership-level narrative Collaborative, resilient and able to work effectively through ambiguity Qualifications Bachelor's degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable Experience working in a matrixed organisation and leading cross functional initiatives is preferred Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous Benefits We offer comprehensive, choice-based programs to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. Benefits include generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support mental health. PayPal's hybrid work model provides a flexible balanced culture with remote and office days to suit each employee's needs. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact .
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. As a Staff Engineer at Depop, you'll be a technical leader, driving our engineering excellence and solving our most challenging problems. You'll work in Depop's iOS Platform team and will collaborate closely with cross-functional teams and leaders in the company, making high-impact decisions that accelerate engineering efforts, define the long-term technical direction for iOS at Depop, and align with our business strategy. Your iOS expertise will not only guide your team but also build followership across the wider engineering community, mentoring others and promoting a culture of high standards and quality. Want to find out more about Depop & our engineering team? Take a look at our blog! We write about technology, people and smart engineering - / Responsibilities: Contribute high-impact code and design well-documented software that boosts team productivity and ensures scalability. Guide technical decisions for both engineering and non-technical stakeholders, preventing costly rework. Act as a trusted advisor, mentoring engineers to improve their effectiveness and technical skills. Act as a strategic partner to engineering and product leadership, providing a strong viewpoint on the architecture and development processes needed to enable the business to move faster and build more effectively. Collaborate across teams and navigate sophisticated situations to foster strong partnerships. Proactively identify and tackle ambiguous technical problems that improve team productivity and enhance system reliability. Ensure platform health and implement high standards, leading swift incident resolution and minimising major incidents. Promote a culture of high standards and accountability, leading by example and inspiring excellence. Lead cross-functional initiatives to modernise the iOS app and improve developer velocity, collaborating with other teams to unblock and accelerate key business goals." Drive technical guilds and working groups to share knowledge, build consensus, and deliver on the long-term iOS vision by bringing other engineers along on the journey. Leverage deep domain expertise to define and champion the long-term architectural vision for the iOS application, guiding prioritisation in line with business goals and new advancements in the iOS space. Qualifications: Strong communication and collaboration skills with both technical and non-technical teams. Proven track record of designing and delivering a long-term technical vision for complex, large-scale mobile applications. Proven ability to lead technical decisions and drive projects to completion. Experience mentoring and coaching developers at any level. Experience identifying and driving solutions for ambiguous and complex technical challenges at scale, demonstrating a clear "been there, done that" perspective. Essential skills: Expert Swift/iOS engineer with deep knowledge of the platform; rigorous testing with XCTest and XCUITest Building and maintaining modular mobile frameworks; dependency management with Swift Package Manager Deep understanding of MVVM and VIPER; and dependency injection Proficient with both UIKit and SwiftUI Proficiency in CI/CD and release management process; TestFlight, phased rollouts, feature flags, A/B testing, crash analytics App lifecycle, deep links/universal links, push notifications, background execution modes Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested) Desirable experience: Design systems and reusable component libraries, design tokens, accessibility Experience with tools such as Postman, Charles/Proxyman, Bitrise (or Xcode Cloud/GitHub Actions/CircleCI) Comfortable with Agile methods (Scrum/Kanban) and iterative delivery Experience working cross teams and cross platform, Android, Web, Backend Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
30/05/2026
Full time
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. As a Staff Engineer at Depop, you'll be a technical leader, driving our engineering excellence and solving our most challenging problems. You'll work in Depop's iOS Platform team and will collaborate closely with cross-functional teams and leaders in the company, making high-impact decisions that accelerate engineering efforts, define the long-term technical direction for iOS at Depop, and align with our business strategy. Your iOS expertise will not only guide your team but also build followership across the wider engineering community, mentoring others and promoting a culture of high standards and quality. Want to find out more about Depop & our engineering team? Take a look at our blog! We write about technology, people and smart engineering - / Responsibilities: Contribute high-impact code and design well-documented software that boosts team productivity and ensures scalability. Guide technical decisions for both engineering and non-technical stakeholders, preventing costly rework. Act as a trusted advisor, mentoring engineers to improve their effectiveness and technical skills. Act as a strategic partner to engineering and product leadership, providing a strong viewpoint on the architecture and development processes needed to enable the business to move faster and build more effectively. Collaborate across teams and navigate sophisticated situations to foster strong partnerships. Proactively identify and tackle ambiguous technical problems that improve team productivity and enhance system reliability. Ensure platform health and implement high standards, leading swift incident resolution and minimising major incidents. Promote a culture of high standards and accountability, leading by example and inspiring excellence. Lead cross-functional initiatives to modernise the iOS app and improve developer velocity, collaborating with other teams to unblock and accelerate key business goals." Drive technical guilds and working groups to share knowledge, build consensus, and deliver on the long-term iOS vision by bringing other engineers along on the journey. Leverage deep domain expertise to define and champion the long-term architectural vision for the iOS application, guiding prioritisation in line with business goals and new advancements in the iOS space. Qualifications: Strong communication and collaboration skills with both technical and non-technical teams. Proven track record of designing and delivering a long-term technical vision for complex, large-scale mobile applications. Proven ability to lead technical decisions and drive projects to completion. Experience mentoring and coaching developers at any level. Experience identifying and driving solutions for ambiguous and complex technical challenges at scale, demonstrating a clear "been there, done that" perspective. Essential skills: Expert Swift/iOS engineer with deep knowledge of the platform; rigorous testing with XCTest and XCUITest Building and maintaining modular mobile frameworks; dependency management with Swift Package Manager Deep understanding of MVVM and VIPER; and dependency injection Proficient with both UIKit and SwiftUI Proficiency in CI/CD and release management process; TestFlight, phased rollouts, feature flags, A/B testing, crash analytics App lifecycle, deep links/universal links, push notifications, background execution modes Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested) Desirable experience: Design systems and reusable component libraries, design tokens, accessibility Experience with tools such as Postman, Charles/Proxyman, Bitrise (or Xcode Cloud/GitHub Actions/CircleCI) Comfortable with Agile methods (Scrum/Kanban) and iterative delivery Experience working cross teams and cross platform, Android, Web, Backend Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
Job Description: # Senior New Business Development Manager - NHS & Healthcare - Kahootz UK Location UK (Hybrid / Remote with regular travel to NHS Trusts, ICSs and London) Reporting to Chief Commercial Officer Role Overview Kahootz is seeking a high-performing, hunter-led Senior Business Development Manager to drive new logo acquisition and revenue growth across the UK NHS and healthcare sector .This is a front-line, revenue-owning role focused on winning virgin NHS business , expanding strategic footholds, and building a high-value pipeline within Trusts, ICSs and Arm's Length Bodies. The successful candidate will confidently position Kahootz's secure collaboration platform and professional services as a mission-critical solution for NHS organisations operating in highly regulated environments.You will be accountable for creating opportunities, progressing deals, and closing revenue - not inheriting a warm pipeline. Key Responsibilities - New Business (Primary Focus) Proactively identify, target and win net new NHS customers across Trusts, ICSs and ALBs Account Manage and Grow the NHS account Build, manage and convert a strong pipeline of qualified opportunities Lead outbound activity including targeted account planning, stakeholder mapping and senior-level engagement Open and develop relationships with executive, digital, IT, information governance, transformation and commercial leaders Own the full sales lifecycle from first contact through to contract signature Drive momentum through complex, multi-stakeholder NHS sales cycles Actively pursue and influence tenders, frameworks and competitive procurement processes Key Responsibilities - Growth & Expansion Expand revenue within newly won NHS customers through structured account growth plans Identify and close upsell and cross-sell opportunities, including Professional Services Position Kahootz as a long-term strategic partner, not a point solution Maximise contract value, renewals and multi-year commitments Skills & Experience - Essential Proven hunter-led sales success within the UK NHS or healthcare market Demonstrable track record of winning new logo business in complex, regulated environments Capable of account managing the NHS Account, and drive growth Experience carrying and consistently delivering against meaningful revenue targets Strong experience selling SaaS platforms or professional services Deep understanding of NHS buying processes, procurement routes and frameworks Confident engaging, challenging and influencing senior NHS stakeholders Must be a UK national for security reasons Skills & Experience - Desirable Experience selling secure collaboration, digital workplace or information governance solutions Strong knowledge of NHS organisational structures, funding flows and decision-making dynamics Experience navigating competitive tenders and multi-vendor environments Evidence of working with Central Government Personal Attributes Relentless self-starter with a strong commercial edge Comfortable creating opportunities from scratch and operating without heavy support Strategic thinker who balances short-term wins with long-term account value Resilient, competitive and outcome-focused Professional, credible and trusted by senior NHS leaders Hungry to make a difference and make a name for themselves What Kahootz Offers Competitive base salary with uncapped, recurring-revenue commission Flexible hybrid working Clear opportunity to build a high-value NHS territory and personal revenue legacy Supportive, expert-led commercial team and proven platform Why Work for Kahootz Kahootz operates at the sharp end of NHS collaboration, governance and security - where failure is not an option.This role offers the opportunity to win meaningful NHS business , shape long-term partnerships and drive real commercial impact in a sector that genuinely matters. You'll be backed by a trusted product, an expanding professional services capability, and a leadership team that understands how to sell into complex public sector environments. Business Unit: Kahootz Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
26/05/2026
Full time
Job Description: # Senior New Business Development Manager - NHS & Healthcare - Kahootz UK Location UK (Hybrid / Remote with regular travel to NHS Trusts, ICSs and London) Reporting to Chief Commercial Officer Role Overview Kahootz is seeking a high-performing, hunter-led Senior Business Development Manager to drive new logo acquisition and revenue growth across the UK NHS and healthcare sector .This is a front-line, revenue-owning role focused on winning virgin NHS business , expanding strategic footholds, and building a high-value pipeline within Trusts, ICSs and Arm's Length Bodies. The successful candidate will confidently position Kahootz's secure collaboration platform and professional services as a mission-critical solution for NHS organisations operating in highly regulated environments.You will be accountable for creating opportunities, progressing deals, and closing revenue - not inheriting a warm pipeline. Key Responsibilities - New Business (Primary Focus) Proactively identify, target and win net new NHS customers across Trusts, ICSs and ALBs Account Manage and Grow the NHS account Build, manage and convert a strong pipeline of qualified opportunities Lead outbound activity including targeted account planning, stakeholder mapping and senior-level engagement Open and develop relationships with executive, digital, IT, information governance, transformation and commercial leaders Own the full sales lifecycle from first contact through to contract signature Drive momentum through complex, multi-stakeholder NHS sales cycles Actively pursue and influence tenders, frameworks and competitive procurement processes Key Responsibilities - Growth & Expansion Expand revenue within newly won NHS customers through structured account growth plans Identify and close upsell and cross-sell opportunities, including Professional Services Position Kahootz as a long-term strategic partner, not a point solution Maximise contract value, renewals and multi-year commitments Skills & Experience - Essential Proven hunter-led sales success within the UK NHS or healthcare market Demonstrable track record of winning new logo business in complex, regulated environments Capable of account managing the NHS Account, and drive growth Experience carrying and consistently delivering against meaningful revenue targets Strong experience selling SaaS platforms or professional services Deep understanding of NHS buying processes, procurement routes and frameworks Confident engaging, challenging and influencing senior NHS stakeholders Must be a UK national for security reasons Skills & Experience - Desirable Experience selling secure collaboration, digital workplace or information governance solutions Strong knowledge of NHS organisational structures, funding flows and decision-making dynamics Experience navigating competitive tenders and multi-vendor environments Evidence of working with Central Government Personal Attributes Relentless self-starter with a strong commercial edge Comfortable creating opportunities from scratch and operating without heavy support Strategic thinker who balances short-term wins with long-term account value Resilient, competitive and outcome-focused Professional, credible and trusted by senior NHS leaders Hungry to make a difference and make a name for themselves What Kahootz Offers Competitive base salary with uncapped, recurring-revenue commission Flexible hybrid working Clear opportunity to build a high-value NHS territory and personal revenue legacy Supportive, expert-led commercial team and proven platform Why Work for Kahootz Kahootz operates at the sharp end of NHS collaboration, governance and security - where failure is not an option.This role offers the opportunity to win meaningful NHS business , shape long-term partnerships and drive real commercial impact in a sector that genuinely matters. You'll be backed by a trusted product, an expanding professional services capability, and a leadership team that understands how to sell into complex public sector environments. Business Unit: Kahootz Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Hybrid: 3 days in the office and 2 days from home Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus) Big things are happening here. With the recent acquisition of Aro by the ClearScore Group, we're entering a new phase of exciting growth, and you could be a key part of it. We're looking for a Customer Solutions Expert to join our highly skilled, close-knit Solutions Hub team based out of our Manchester office. You'll be part of a business that's passionate about putting users first, helping everyone, no matter what their circumstances, achieve greater financial well being. This is a real opportunity to join a market leading financial platform backed by ClearScore's global success and long term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future. What You'll Be Doing Engage with a portfolio of fully qualified leads generated through our online unsecured lending journey. Evaluate customer applications and offer tailored recommendations that align with the needs of each individual customer. Provide expert guidance on unsecured loan options using our innovative, proprietary technology. Build and nurture customer relationships by understanding their financial goals and offering personalised loan solutions. Achieve or exceed sales targets and KPIs, while delivering exceptional customer service. Collaborate with our outstanding advisory team to support customers through their application process. Contribute to our ongoing innovation by sharing ideas to enhance the customer journey and helping to bring those improvements to life. What We're Looking For Sales experience, ideally within financial services. Familiarity with unsecured loans is a plus but not essential. A results oriented attitude with a focus on achieving customer centric outcomes and contributing to business success. Commitment to delivering a standout customer experience that exceeds expectations and builds loyalty. Strong organisational skills to manage multiple customer interactions in a fast paced environment. Excellent communication and relationship building abilities. A keen eye for detail, with strong analytical and problem solving skills. Flexibility to work in shifts, adapting to the changing needs of our customers. An OTE of £35k - £40k (basic salary of up to £28k + bonus) 25 paid holidays and a "duvet day" on your birthday Private health and dental cover - including mental health support through Bupa GP office visits Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership led training In house psychotherapist Financial coach to help you plan and achieve your goals Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Level 6 and above: Minimum 3 days per week in office. We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face to face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/mentorship opportunities. What This Means for You Flexibility to manage your work and life Dedicated in office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at
24/05/2026
Full time
Hybrid: 3 days in the office and 2 days from home Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus) Big things are happening here. With the recent acquisition of Aro by the ClearScore Group, we're entering a new phase of exciting growth, and you could be a key part of it. We're looking for a Customer Solutions Expert to join our highly skilled, close-knit Solutions Hub team based out of our Manchester office. You'll be part of a business that's passionate about putting users first, helping everyone, no matter what their circumstances, achieve greater financial well being. This is a real opportunity to join a market leading financial platform backed by ClearScore's global success and long term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future. What You'll Be Doing Engage with a portfolio of fully qualified leads generated through our online unsecured lending journey. Evaluate customer applications and offer tailored recommendations that align with the needs of each individual customer. Provide expert guidance on unsecured loan options using our innovative, proprietary technology. Build and nurture customer relationships by understanding their financial goals and offering personalised loan solutions. Achieve or exceed sales targets and KPIs, while delivering exceptional customer service. Collaborate with our outstanding advisory team to support customers through their application process. Contribute to our ongoing innovation by sharing ideas to enhance the customer journey and helping to bring those improvements to life. What We're Looking For Sales experience, ideally within financial services. Familiarity with unsecured loans is a plus but not essential. A results oriented attitude with a focus on achieving customer centric outcomes and contributing to business success. Commitment to delivering a standout customer experience that exceeds expectations and builds loyalty. Strong organisational skills to manage multiple customer interactions in a fast paced environment. Excellent communication and relationship building abilities. A keen eye for detail, with strong analytical and problem solving skills. Flexibility to work in shifts, adapting to the changing needs of our customers. An OTE of £35k - £40k (basic salary of up to £28k + bonus) 25 paid holidays and a "duvet day" on your birthday Private health and dental cover - including mental health support through Bupa GP office visits Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership led training In house psychotherapist Financial coach to help you plan and achieve your goals Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Level 6 and above: Minimum 3 days per week in office. We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face to face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/mentorship opportunities. What This Means for You Flexibility to manage your work and life Dedicated in office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like , HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a (Senior) Partner Solution Engineer, you will play a key role in enabling Parloa's partner ecosystem to successfully position, sell, and implement our conversational AI platform. You'll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support. This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success. Areas of ownership: Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping. Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle. Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes. Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa's platform capabilities into clear business value for both technical and non-technical stakeholders. Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution. Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement. Who you are: 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models Ability to translate technical concepts into clear business value and outcomes Excellent communication and presentation skills, with confidence in both technical and executive conversations Strong coaching and enablement mindset, with the ability to guide partners effectively Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders Technical curiosity and interest in AI-driven products and customer experience Native or bilingual in English Why Parloa? We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. We thrive in a hybrid work environment across our three hubs Berlin, Munich and New York. For select roles, we can offer greater flexibility, including fully remote options.
22/05/2026
Full time
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like , HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a (Senior) Partner Solution Engineer, you will play a key role in enabling Parloa's partner ecosystem to successfully position, sell, and implement our conversational AI platform. You'll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support. This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success. Areas of ownership: Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping. Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle. Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes. Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa's platform capabilities into clear business value for both technical and non-technical stakeholders. Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution. Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement. Who you are: 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models Ability to translate technical concepts into clear business value and outcomes Excellent communication and presentation skills, with confidence in both technical and executive conversations Strong coaching and enablement mindset, with the ability to guide partners effectively Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders Technical curiosity and interest in AI-driven products and customer experience Native or bilingual in English Why Parloa? We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. We thrive in a hybrid work environment across our three hubs Berlin, Munich and New York. For select roles, we can offer greater flexibility, including fully remote options.
Data Center Segment Head (m/f/d)Skip to main contentThis site uses cookies from Hitachi and third parties for our own business purposes and to personalize your experience. By using this site, you agree to the use of cookies. For more information, visit Hitachi Cookies Policy. Center Segment Head (m/f/d) page is loaded Data Center Segment Head (m/f/d)Applyremote type: Virtuallocations: Remote - Berkshire, United Kingdom: Remote - Düsseldorf, Germany: Remote - Lombardy, Italytime type: Full timeposted on: Posted 24 Days Agojob requisition id: R Location: Remote - Berkshire, United Kingdom Job ID: R Date Posted: 2026-04-15 Company Name: HITACHI EUROPE LTD. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: Data Centre Segment Head This is a rare and exciting opportunity to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very centre of the Hitachi Group. As the Data Centre Segment Head, you will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization.As we move from product-centric offerings to OT IT integrated solutions, we will develop and expand our market offering across the Data Centre lifecycle, in line with present and future market demand, and this role will leverage your deep market knowledge and go to market expertise, working in close partnership with Hitachi's Strategic Social Innovation Business (SSIB) who are responsible for portfolio innovation. You will support SSIB by identifying and proposing market needs and assisting them with incubating and launching new solutions and business models to this market with customer engagement and commercialization support.You will also work closely with Hitachi business units to position Hitachi to this market with a cohesive value proposition, bringing together the Hitachi Energy (power systems, grids, storage), Hitachi's digital group companies (digital, data, AI), and full range of business unit capabilities to help Hitachi build its reputation and become a trusted partner for AI-era, sustainable infrastructure.You will define and lead an intelligence-driven Data Centre Segment strategy globally, shaping market position, solution portfolio and go-to-market to capture outsized growth in hyperscale, colocation, enterprise, and edge. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share.This transformation is led by GM&S, whose vision is to become our customers' preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi's portfolio.Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualize market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go-to-market as 'One Hitachi'. Your Responsibilities Strategic Leadership & Positioning Own the global Data Centre segment strategy, including vision, value proposition and 3-year growth plan aligned to AI-dense and edge-to-cloud market dynamics. Map Hitachi's current position vs. priority competitors; identify differentiation rooted in energy resilience, high-density cooling readiness, digital operations (AIOps), and lifecycle services. Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice for sustainable, AI-ready data centres. Own and evolve the Hitachi for Data Centre Market positioning. Market, Customer & Ecosystem Lead market segmentation (hyperscalers, colocation, enterprise, telco/edge, industrial) and define region-by-region plays (power-constrained metros, new build clusters, edge corridors). Help Hitachi establish key executive relationships with utilities, developers, real estate investment trusts (REITs), engineering, procurement, and construction partnerships (EPCs), OEMs, chipmakers, and cloud providers to shape joint opportunities and partnerships. Establish customer advisory boards to validate solution roadmaps. Portfolio & Solution Development (OT IT) Support Support cross-Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate: Energy & Power: grid interconnects, microgrids, battery storage, renewables, and power quality systems. Thermal & Mechanical: liquid-cooling-ready plants (direct-to-chip/immersion interfaces), heat recovery and WUE-optimized designs. Digital & AI: AIOps/DCIM, digital twins, predictive maintenance, energy optimization, and carbon reporting. Edge & Modular: factory-built modules, rapid-deployment pods, and distributed site orchestration. Prioritize proprietary digital services and as-a-service commercial models (Energy-as-a-Service, Cooling-as-a-Service, Availability SLAs). Go-to-Market & Commercial Acceleration Build the global GTM plan (offer, partners, marketing), including segment-specific plays for retrofits vs. greenfield. Equip regional and cross-business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win-room rituals. Create pursuit frameworks for campus-scale programs and multi-region frameworks with hyperscalers and Tier-1 colocators. Partnerships & Alliances Help Hitachi create a partner ecosystem spanning cooling technology, power systems, construction/modular, software & observability, and service partners. Facilitate co-innovation roadmaps with customers and partners. 6) Leadership & Ways of Working Build a matrixed, high-performing virtual team across regions and business units; coach for segment excellence. Champion safety and integrity as core values; model inclusivity and cross-cultural collaboration. Your Background Data Centre domain mastery across design, build, power, cooling, operations, and services, with a track record of influencing C-suite decisions. Demonstrated experience crafting segment strategies and scaling integrated OT IT solution portfolios. Working knowledge of AI-dense infrastructure (GPU clusters, high-density racks), liquid-cooling ecosystems, hybrid/on-site energy, and AIOps/DCIM operations. Strong commercial acumen: multi-stakeholder complex deal shaping, partner-led sales, and outcome-based contracting. Excellent executive communication; proven ability to influence across cultures and time zones. English fluency; Japanese proficiency is a plus. Our Team Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa - Harmony, Trust, Respect Makoto - Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin - Pioneering Spirit, ChallengeIf you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we'd love to hear from you.
20/05/2026
Full time
Data Center Segment Head (m/f/d)Skip to main contentThis site uses cookies from Hitachi and third parties for our own business purposes and to personalize your experience. By using this site, you agree to the use of cookies. For more information, visit Hitachi Cookies Policy. Center Segment Head (m/f/d) page is loaded Data Center Segment Head (m/f/d)Applyremote type: Virtuallocations: Remote - Berkshire, United Kingdom: Remote - Düsseldorf, Germany: Remote - Lombardy, Italytime type: Full timeposted on: Posted 24 Days Agojob requisition id: R Location: Remote - Berkshire, United Kingdom Job ID: R Date Posted: 2026-04-15 Company Name: HITACHI EUROPE LTD. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: Data Centre Segment Head This is a rare and exciting opportunity to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very centre of the Hitachi Group. As the Data Centre Segment Head, you will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization.As we move from product-centric offerings to OT IT integrated solutions, we will develop and expand our market offering across the Data Centre lifecycle, in line with present and future market demand, and this role will leverage your deep market knowledge and go to market expertise, working in close partnership with Hitachi's Strategic Social Innovation Business (SSIB) who are responsible for portfolio innovation. You will support SSIB by identifying and proposing market needs and assisting them with incubating and launching new solutions and business models to this market with customer engagement and commercialization support.You will also work closely with Hitachi business units to position Hitachi to this market with a cohesive value proposition, bringing together the Hitachi Energy (power systems, grids, storage), Hitachi's digital group companies (digital, data, AI), and full range of business unit capabilities to help Hitachi build its reputation and become a trusted partner for AI-era, sustainable infrastructure.You will define and lead an intelligence-driven Data Centre Segment strategy globally, shaping market position, solution portfolio and go-to-market to capture outsized growth in hyperscale, colocation, enterprise, and edge. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share.This transformation is led by GM&S, whose vision is to become our customers' preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi's portfolio.Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualize market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go-to-market as 'One Hitachi'. Your Responsibilities Strategic Leadership & Positioning Own the global Data Centre segment strategy, including vision, value proposition and 3-year growth plan aligned to AI-dense and edge-to-cloud market dynamics. Map Hitachi's current position vs. priority competitors; identify differentiation rooted in energy resilience, high-density cooling readiness, digital operations (AIOps), and lifecycle services. Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice for sustainable, AI-ready data centres. Own and evolve the Hitachi for Data Centre Market positioning. Market, Customer & Ecosystem Lead market segmentation (hyperscalers, colocation, enterprise, telco/edge, industrial) and define region-by-region plays (power-constrained metros, new build clusters, edge corridors). Help Hitachi establish key executive relationships with utilities, developers, real estate investment trusts (REITs), engineering, procurement, and construction partnerships (EPCs), OEMs, chipmakers, and cloud providers to shape joint opportunities and partnerships. Establish customer advisory boards to validate solution roadmaps. Portfolio & Solution Development (OT IT) Support Support cross-Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate: Energy & Power: grid interconnects, microgrids, battery storage, renewables, and power quality systems. Thermal & Mechanical: liquid-cooling-ready plants (direct-to-chip/immersion interfaces), heat recovery and WUE-optimized designs. Digital & AI: AIOps/DCIM, digital twins, predictive maintenance, energy optimization, and carbon reporting. Edge & Modular: factory-built modules, rapid-deployment pods, and distributed site orchestration. Prioritize proprietary digital services and as-a-service commercial models (Energy-as-a-Service, Cooling-as-a-Service, Availability SLAs). Go-to-Market & Commercial Acceleration Build the global GTM plan (offer, partners, marketing), including segment-specific plays for retrofits vs. greenfield. Equip regional and cross-business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win-room rituals. Create pursuit frameworks for campus-scale programs and multi-region frameworks with hyperscalers and Tier-1 colocators. Partnerships & Alliances Help Hitachi create a partner ecosystem spanning cooling technology, power systems, construction/modular, software & observability, and service partners. Facilitate co-innovation roadmaps with customers and partners. 6) Leadership & Ways of Working Build a matrixed, high-performing virtual team across regions and business units; coach for segment excellence. Champion safety and integrity as core values; model inclusivity and cross-cultural collaboration. Your Background Data Centre domain mastery across design, build, power, cooling, operations, and services, with a track record of influencing C-suite decisions. Demonstrated experience crafting segment strategies and scaling integrated OT IT solution portfolios. Working knowledge of AI-dense infrastructure (GPU clusters, high-density racks), liquid-cooling ecosystems, hybrid/on-site energy, and AIOps/DCIM operations. Strong commercial acumen: multi-stakeholder complex deal shaping, partner-led sales, and outcome-based contracting. Excellent executive communication; proven ability to influence across cultures and time zones. English fluency; Japanese proficiency is a plus. Our Team Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa - Harmony, Trust, Respect Makoto - Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin - Pioneering Spirit, ChallengeIf you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we'd love to hear from you.
PURPOSE A Senior Product Manager is responsible for leading the development and execution of the product strategy within a Squad towards desired outcomes. Product Managers work as part of a product trio, consisting of a Product Designer and Engineering Manager, across the product lifecycle to solve real problems for customers in ways that meet the needs of the business. This individual will report to the Product Lead - Artificial Intelligence and work cross-functionally to collaborate with all areas of the business. The product manager's role is to take holistic responsibility for their product area to define success and create the framework for decision-making. A product manager is responsible for evaluating opportunities and determining what gets built by the Squad and delivered to customers and users. This means managing the product backlog and ensuring what gets built is truly worth building. COMPETENCIES Technical Competencies Product management - Manage the full product life cycle to ensure that customer/user needs are met, including the use of various inputs to understand needs and opportunities, and ownership of the product backlog. Global approach - encourage a global view on initiating and delivering SW to meet global needs, laws and regulations. AI / ML - expertise in SW products enabled via one or more of the following technologies: artificial intelligence/machine learning, medical image analysis, NLP, big data, etc. Other Competencies (Behavioural, Leadership) Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Cultivates innovation - Creating new and better ways for the organisation to be successful. Drives results - Consistently achieving results, even under tough circumstances. Decision quality - Making good and timely decisions that keep the organisation moving forward. Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Situational adaptability - Adapting approach and demeanour in real time to match the shifting demands of different situations. MINIMUM QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Education Bachelor's degree or higher in Computer Sciences, Business Administration, Engineering, or other related field (or equivalent and related experience). Experience 8-10 years of experience in software product management, either as a product manager, product owner, data scientist, software engineer, or in a role associated with software development 5-8 years of experience in building and clearing Software as Medical Devices, with knowledge of Medical Devices Quality Management and Product Lifecycle Management processes 5+ years of experience working on products across the full product lifecycle (conception, development, go-to-market, and post launch support). 5+ years of experience in agile software development methodologies or related activities Strong communication skills and ability to influence colleagues. Experience leading complex, cross-functional projects. Ability to influence and drive results in cross-functional teams. Skills Team-oriented Fluent in English - written and verbal. Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to manage multiple global projects simultaneously Strong leadership and decision-making skills Passion for technology and for delivering high-quality products What makes you stand out: Global experience - ability to empathise with different cultures and organisational set ups. Deep understanding of healthcare, endoscopy, medical imaging products and clinical workflows is desirable. Proven track record of product ownership from concept to broad launch in the healthcare industry MS, or PhD or MBA or relevant advanced degree Additional fluency in a European Language (like German, Spanish, etc.) or Japanese is an asset.
17/05/2026
Full time
PURPOSE A Senior Product Manager is responsible for leading the development and execution of the product strategy within a Squad towards desired outcomes. Product Managers work as part of a product trio, consisting of a Product Designer and Engineering Manager, across the product lifecycle to solve real problems for customers in ways that meet the needs of the business. This individual will report to the Product Lead - Artificial Intelligence and work cross-functionally to collaborate with all areas of the business. The product manager's role is to take holistic responsibility for their product area to define success and create the framework for decision-making. A product manager is responsible for evaluating opportunities and determining what gets built by the Squad and delivered to customers and users. This means managing the product backlog and ensuring what gets built is truly worth building. COMPETENCIES Technical Competencies Product management - Manage the full product life cycle to ensure that customer/user needs are met, including the use of various inputs to understand needs and opportunities, and ownership of the product backlog. Global approach - encourage a global view on initiating and delivering SW to meet global needs, laws and regulations. AI / ML - expertise in SW products enabled via one or more of the following technologies: artificial intelligence/machine learning, medical image analysis, NLP, big data, etc. Other Competencies (Behavioural, Leadership) Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Cultivates innovation - Creating new and better ways for the organisation to be successful. Drives results - Consistently achieving results, even under tough circumstances. Decision quality - Making good and timely decisions that keep the organisation moving forward. Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Situational adaptability - Adapting approach and demeanour in real time to match the shifting demands of different situations. MINIMUM QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Education Bachelor's degree or higher in Computer Sciences, Business Administration, Engineering, or other related field (or equivalent and related experience). Experience 8-10 years of experience in software product management, either as a product manager, product owner, data scientist, software engineer, or in a role associated with software development 5-8 years of experience in building and clearing Software as Medical Devices, with knowledge of Medical Devices Quality Management and Product Lifecycle Management processes 5+ years of experience working on products across the full product lifecycle (conception, development, go-to-market, and post launch support). 5+ years of experience in agile software development methodologies or related activities Strong communication skills and ability to influence colleagues. Experience leading complex, cross-functional projects. Ability to influence and drive results in cross-functional teams. Skills Team-oriented Fluent in English - written and verbal. Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to manage multiple global projects simultaneously Strong leadership and decision-making skills Passion for technology and for delivering high-quality products What makes you stand out: Global experience - ability to empathise with different cultures and organisational set ups. Deep understanding of healthcare, endoscopy, medical imaging products and clinical workflows is desirable. Proven track record of product ownership from concept to broad launch in the healthcare industry MS, or PhD or MBA or relevant advanced degree Additional fluency in a European Language (like German, Spanish, etc.) or Japanese is an asset.