Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Job Description Team you will be working with: Receive Risk The Receive Risk team is part of Acquiring Squad, in the Global Product tribe, dedicated to ensuring customers can receive money quickly and securely, using our full suite of Acquiring products. We build smart fraud detection and prevention systems to stop scammers and fraudsters from exploiting Wise or defrauding our customers. Supporting our full suite of Acquiring products - QuickPay, Payment links, Invoices, e-commerce, and more - we work closely with our financial crime teams to strike the perfect balance: seamless experiences for legitimate users, strong barriers against bad actors. What will you be working on? We're looking for a Backend Engineer to build a fraud engine that will help us ship new products and features quickly while keeping risk and cost low. This will involve working closely with Product, Data Science, Fraud Prevention Analysts and our Fraud agents to strike the right balance between scaling quickly and mitigating risk efficiently. What do you need? Hands-on experience with distributed systems, including microservices architecture and backend services supporting large-scale traffic. Proven ability to deliver high-performance, low-latency systems with a focus on speed, scalability, and reliability. Strong product-oriented mindset, with end-to-end ownership of features and close collaboration across teams. Proficiency in Java (preferred) or solid experience with similar backend programming languages. Familiarity with messaging systems such as Kafka or RabbitMQ, and strong knowledge of relational databases (SQL). Excellent communication and collaboration skills, combined with a growth mindset and focus on delivering user and business value. Nice to Have: Understanding of basic machine learning concepts and experience building data pipelines. Mentorship experience, helping team members grow and contributing to a culture of continuous learning. What do we offer: Starting salary: £87,000 - £111,000 + RSU Wise Benefits
24/06/2026
Full time
Job Description Team you will be working with: Receive Risk The Receive Risk team is part of Acquiring Squad, in the Global Product tribe, dedicated to ensuring customers can receive money quickly and securely, using our full suite of Acquiring products. We build smart fraud detection and prevention systems to stop scammers and fraudsters from exploiting Wise or defrauding our customers. Supporting our full suite of Acquiring products - QuickPay, Payment links, Invoices, e-commerce, and more - we work closely with our financial crime teams to strike the perfect balance: seamless experiences for legitimate users, strong barriers against bad actors. What will you be working on? We're looking for a Backend Engineer to build a fraud engine that will help us ship new products and features quickly while keeping risk and cost low. This will involve working closely with Product, Data Science, Fraud Prevention Analysts and our Fraud agents to strike the right balance between scaling quickly and mitigating risk efficiently. What do you need? Hands-on experience with distributed systems, including microservices architecture and backend services supporting large-scale traffic. Proven ability to deliver high-performance, low-latency systems with a focus on speed, scalability, and reliability. Strong product-oriented mindset, with end-to-end ownership of features and close collaboration across teams. Proficiency in Java (preferred) or solid experience with similar backend programming languages. Familiarity with messaging systems such as Kafka or RabbitMQ, and strong knowledge of relational databases (SQL). Excellent communication and collaboration skills, combined with a growth mindset and focus on delivering user and business value. Nice to Have: Understanding of basic machine learning concepts and experience building data pipelines. Mentorship experience, helping team members grow and contributing to a culture of continuous learning. What do we offer: Starting salary: £87,000 - £111,000 + RSU Wise Benefits
I am recruiting for a Murex Integration Business Analyst / Technical Consultant to work remotely. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. You will be supporting a client whose working hours are US EST hours, and the selected resource will be expected to work within this schedule. Hours could be 2pm-10pm. I am looking for an experienced Murex Integration Business Analyst / Technical Consultant to deliver end-to-end solutions across the MX.3 platform lifecycle, including requirements analysis, configuration, system integration, testing, deployment, and production support. The role involves designing and implementing trade workflows, managing data flows, and integrating Murex with external systems using various Murex tools and APIs. The position requires strong collaboration with clients, product teams, and cross-functional stakeholders to deliver high-quality, scalable solutions. You will have experience of Murex proprietary tools and languages such as MSL (Murex Scripting Language), XMLF (post-trade processing), MxML & Data Query Language (DQL). Expertise in SQL and Unix and Shell / Python scripting for automation is essential. You will have worked with global banks or capital markets clients and have exposure to multiple financial instruments and asset classes. If your experience matches the above please apply ASAP.
23/06/2026
Contractor
I am recruiting for a Murex Integration Business Analyst / Technical Consultant to work remotely. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. You will be supporting a client whose working hours are US EST hours, and the selected resource will be expected to work within this schedule. Hours could be 2pm-10pm. I am looking for an experienced Murex Integration Business Analyst / Technical Consultant to deliver end-to-end solutions across the MX.3 platform lifecycle, including requirements analysis, configuration, system integration, testing, deployment, and production support. The role involves designing and implementing trade workflows, managing data flows, and integrating Murex with external systems using various Murex tools and APIs. The position requires strong collaboration with clients, product teams, and cross-functional stakeholders to deliver high-quality, scalable solutions. You will have experience of Murex proprietary tools and languages such as MSL (Murex Scripting Language), XMLF (post-trade processing), MxML & Data Query Language (DQL). Expertise in SQL and Unix and Shell / Python scripting for automation is essential. You will have worked with global banks or capital markets clients and have exposure to multiple financial instruments and asset classes. If your experience matches the above please apply ASAP.
ROLE TITLE: DM Tech Analyst - Transform LOCATION: London/Manchester 5 days on site CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure a DM Tech Analyst - Transform to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: An exciting opportunity has arisen for a DM Tech Analyst - Transform to join a public sector transformation programme as a Package Specialist for Oracle Data Integration (ODI). The successful candidate will support the delivery and optimisation of Oracle Data Integration solutions, helping stakeholders improve data integration processes and ensuring data is efficiently moved, transformed, and managed across systems. This role offers exposure to enterprise-scale data environments and the opportunity to work within a collaborative delivery team. Your Key Responsibilities: Support the implementation and maintenance of Oracle Data Integrator (ODI) solutions. Assist in data integration, migration, and transformation activities. Analyse business and technical requirements related to data integration processes. Monitor, troubleshoot, and resolve data integration issues. Support testing, deployment, and optimisation of data integration workflows. Produce and maintain technical documentation. Collaborate with project teams and stakeholders to ensure successful delivery. Follow governance, security, and quality standards throughout project delivery. Your Skills: Understanding of Oracle Data Integration concepts. Knowledge of ETL (Extract, Transform, Load) processes and data integration practices. Strong analytical and problem-solving capabilities. Ability to work effectively within a team environment. Good communication and stakeholder engagement skills. Eligibility to meet the required residency and clearance criteria. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
23/06/2026
Contractor
ROLE TITLE: DM Tech Analyst - Transform LOCATION: London/Manchester 5 days on site CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure a DM Tech Analyst - Transform to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: An exciting opportunity has arisen for a DM Tech Analyst - Transform to join a public sector transformation programme as a Package Specialist for Oracle Data Integration (ODI). The successful candidate will support the delivery and optimisation of Oracle Data Integration solutions, helping stakeholders improve data integration processes and ensuring data is efficiently moved, transformed, and managed across systems. This role offers exposure to enterprise-scale data environments and the opportunity to work within a collaborative delivery team. Your Key Responsibilities: Support the implementation and maintenance of Oracle Data Integrator (ODI) solutions. Assist in data integration, migration, and transformation activities. Analyse business and technical requirements related to data integration processes. Monitor, troubleshoot, and resolve data integration issues. Support testing, deployment, and optimisation of data integration workflows. Produce and maintain technical documentation. Collaborate with project teams and stakeholders to ensure successful delivery. Follow governance, security, and quality standards throughout project delivery. Your Skills: Understanding of Oracle Data Integration concepts. Knowledge of ETL (Extract, Transform, Load) processes and data integration practices. Strong analytical and problem-solving capabilities. Ability to work effectively within a team environment. Good communication and stakeholder engagement skills. Eligibility to meet the required residency and clearance criteria. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
ServiceNow Architect London (Hybrid) 3 Month Contract £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 3 Month Contract based in London (Hybrid). Start ASAP in July 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London . Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Leading ServiceNow architecture design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Strong ServiceNow ITSM, plus 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers. Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Experience designing and implementing CMDB and Discovery. Acting as the technical authority on ServiceNow architecture, design + best practices. Defining + driving overall platform strategy, roadmap, and governance. Ensuring platform scalability, security, performance, and integrations with other enterprise systems. Providing technical leadership in solution design workshops, architecture reviews, and governance boards. Working closely with key stakeholders, business analysts, and development teams to align solutions with business objectives. ServiceNow qualifications preferred: CSA, CIS, CAD, CTA.
23/06/2026
Contractor
ServiceNow Architect London (Hybrid) 3 Month Contract £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 3 Month Contract based in London (Hybrid). Start ASAP in July 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London . Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Leading ServiceNow architecture design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Strong ServiceNow ITSM, plus 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers. Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Experience designing and implementing CMDB and Discovery. Acting as the technical authority on ServiceNow architecture, design + best practices. Defining + driving overall platform strategy, roadmap, and governance. Ensuring platform scalability, security, performance, and integrations with other enterprise systems. Providing technical leadership in solution design workshops, architecture reviews, and governance boards. Working closely with key stakeholders, business analysts, and development teams to align solutions with business objectives. ServiceNow qualifications preferred: CSA, CIS, CAD, CTA.
SLR Consulting is seeking a Senior Global People Systems Analyst to enhance their Workday capabilities. This role involves providing technical support for the core HR system and collaborating with regional HR teams to optimize configurations and enhance data integrity. The ideal candidate should have experience with Workday and a strong focus on Core HCM along with skills in reporting and analytics. The position offers a range of competitive benefits and opportunities for professional growth.
23/06/2026
Full time
SLR Consulting is seeking a Senior Global People Systems Analyst to enhance their Workday capabilities. This role involves providing technical support for the core HR system and collaborating with regional HR teams to optimize configurations and enhance data integrity. The ideal candidate should have experience with Workday and a strong focus on Core HCM along with skills in reporting and analytics. The position offers a range of competitive benefits and opportunities for professional growth.
What you'll bring to the team Senior Data Engineer Location: London/Hybrid Hours: 40 hours per week Contract: Permanent - Salaried The Senior Data Engineer will sit at the core of this journey, acting as the driving force behind the data function. This is a hands on role focused on modernising and reshaping our existing estate. One day you may be working through legacy code, the next developing contemporary Python/Spark solutions. A collaborative mindset is essential, as you'll partner closely not only with data colleagues but also with the broader Engineering community to define and uphold global standards. You will also serve as the primary point of contact for Supplier engineers. Responsibilities Pipeline Engineering Refactor fragile batch jobs into robust, observable pipelines using Databricks, Azure, and GCP. Build the specific "Data Products" defined by the Modeller and Architecture functions. Wider Engineering Collaboration Act as the internal authority for flex engineers supplied by our Delivery Partners Actively participate in the wider Engineering community forums. Contribute to and adopt the cross discipline engineering framework, ensuring our data pipelines adhere to global standards for security, performance, and code quality. Operational Support Resolve critical data incidents quickly to ensure business continuity. When fixing a bug, implement a permanent fix or rigorously document why a temporary patch was applied. Optimise query performance and pipeline efficiency to keep cloud compute costs down. Collaboration & Mentorship Work closely with the Business Analysts embedded in the business to ensure the data you land is actually useful to them. Pair program with and mentor team members on engineering best practices (Note: This role has no line management responsibilities). Qualifications & Experience Bachelor's degree, or relevant qualifications, in Data Science, Computer Science or a related field. Significant experience (typically 5 years) in a (data) engineering role. Tech Stack: Strong SQL and Python skills are essential. Platform Experience: Hands on experience with Databricks, Azure, and GCP/BigQuery. Legacy to Modern: Experience working in a mixed environment, supporting legacy systems while building modern cloud infrastructure. Skills and Competencies DevOps Mindset: You write tests for your code. You hate manual processes and automate everything you can. Pragmatic Problem Solving: You focus on delivering working solutions rather than overengineering. Communication: Communicates openly with stakeholders and doesn't hide behind a ticket system. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
23/06/2026
Full time
What you'll bring to the team Senior Data Engineer Location: London/Hybrid Hours: 40 hours per week Contract: Permanent - Salaried The Senior Data Engineer will sit at the core of this journey, acting as the driving force behind the data function. This is a hands on role focused on modernising and reshaping our existing estate. One day you may be working through legacy code, the next developing contemporary Python/Spark solutions. A collaborative mindset is essential, as you'll partner closely not only with data colleagues but also with the broader Engineering community to define and uphold global standards. You will also serve as the primary point of contact for Supplier engineers. Responsibilities Pipeline Engineering Refactor fragile batch jobs into robust, observable pipelines using Databricks, Azure, and GCP. Build the specific "Data Products" defined by the Modeller and Architecture functions. Wider Engineering Collaboration Act as the internal authority for flex engineers supplied by our Delivery Partners Actively participate in the wider Engineering community forums. Contribute to and adopt the cross discipline engineering framework, ensuring our data pipelines adhere to global standards for security, performance, and code quality. Operational Support Resolve critical data incidents quickly to ensure business continuity. When fixing a bug, implement a permanent fix or rigorously document why a temporary patch was applied. Optimise query performance and pipeline efficiency to keep cloud compute costs down. Collaboration & Mentorship Work closely with the Business Analysts embedded in the business to ensure the data you land is actually useful to them. Pair program with and mentor team members on engineering best practices (Note: This role has no line management responsibilities). Qualifications & Experience Bachelor's degree, or relevant qualifications, in Data Science, Computer Science or a related field. Significant experience (typically 5 years) in a (data) engineering role. Tech Stack: Strong SQL and Python skills are essential. Platform Experience: Hands on experience with Databricks, Azure, and GCP/BigQuery. Legacy to Modern: Experience working in a mixed environment, supporting legacy systems while building modern cloud infrastructure. Skills and Competencies DevOps Mindset: You write tests for your code. You hate manual processes and automate everything you can. Pragmatic Problem Solving: You focus on delivering working solutions rather than overengineering. Communication: Communicates openly with stakeholders and doesn't hide behind a ticket system. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
LET'S TELL YOU MORE Working as our first Observability and AI Ops Manager you will be able to create the role as you see fit! You'll be responsible for the oversight, development, and optimisation of monitoring systems and management tools across the IT estate. You will be ensuring that monitoring, alerting, and capacity management processes are reliable, efficient, and provide actionable insights to support proactive IT operations. Alongside this, we will want you to drive the implementation of modern monitoring platforms, build reporting frameworks for technical debt and capacity forecasting, and develop AI-driven operational solutions to improve resilience and service quality. You'll oversee the health and performance of our platforms, delivering actionable insights and forecasting to keep operations running smoothly. With a focus on innovation, you'll design solutions that evolve towards AI-Ops, enabling smarter, automated issue resolution. Collaboration is key-you'll work closely with infrastructure, applications, and service teams to ensure data is reliable and impactful. As the subject matter expert, you'll guide tool selection, set best practices, and advise senior stakeholders on future roadmaps. Leading a dedicated analyst, you'll champion operational excellence while driving continuous improvement through automation and data driven strategies. If you're passionate about shaping the future of IT operations, this is your opportunity to make a real impact. You'll be based at our Severn Trent Centre Head Office in Coventry. You'll work within our IT Operations team, reporting directly to the Head of IT Operations. With this being such a critical role, we're looking for someone who can join us for 37 hours a week, working Monday to Friday. HOW WE WORK You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why, we value in person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it. WHAT WE'RE LOOKING FOR We'll be looking for you to have proven experience in building, configuring, and rolling out enterprise monitoring platforms and be able to demonstrate a strong knowledge and hands on experience with Azure estate, Azure Monitoring, and System Center Operations Manager (SCOM). A solid understanding of capacity management, forecasting, and technical debt reporting methodologies will be key to succeed in the role while your experience in delivering monitoring solutions that integrate with IT Operations processes and tooling will enable you to build credibility and integrate yourself into the department. Being able to translate monitoring and capacity data into actionable recommendations for engineers, managers, and senior stakeholders will be a key skill, as will your strong leadership and mentoring skills as you will be both managing and guiding technical staff. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care. HOW WE'LL REWARD AND CARE FOR YOU IN RETURN It's not just a job; it's a career. We offer benefits that reward great work and award winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year) Annual bonus scheme (of up to £2,225, which is subject to eligibility) Family friendly policies (including a year off fully paid maternity and adoption leave) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Sharesave - the chance to buy Severn Trent plc shares at a discounted rate Dedicated training and development with our Academy Electric vehicle scheme and retail offers Two paid volunteering days per year LET'S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
23/06/2026
Full time
LET'S TELL YOU MORE Working as our first Observability and AI Ops Manager you will be able to create the role as you see fit! You'll be responsible for the oversight, development, and optimisation of monitoring systems and management tools across the IT estate. You will be ensuring that monitoring, alerting, and capacity management processes are reliable, efficient, and provide actionable insights to support proactive IT operations. Alongside this, we will want you to drive the implementation of modern monitoring platforms, build reporting frameworks for technical debt and capacity forecasting, and develop AI-driven operational solutions to improve resilience and service quality. You'll oversee the health and performance of our platforms, delivering actionable insights and forecasting to keep operations running smoothly. With a focus on innovation, you'll design solutions that evolve towards AI-Ops, enabling smarter, automated issue resolution. Collaboration is key-you'll work closely with infrastructure, applications, and service teams to ensure data is reliable and impactful. As the subject matter expert, you'll guide tool selection, set best practices, and advise senior stakeholders on future roadmaps. Leading a dedicated analyst, you'll champion operational excellence while driving continuous improvement through automation and data driven strategies. If you're passionate about shaping the future of IT operations, this is your opportunity to make a real impact. You'll be based at our Severn Trent Centre Head Office in Coventry. You'll work within our IT Operations team, reporting directly to the Head of IT Operations. With this being such a critical role, we're looking for someone who can join us for 37 hours a week, working Monday to Friday. HOW WE WORK You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why, we value in person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it. WHAT WE'RE LOOKING FOR We'll be looking for you to have proven experience in building, configuring, and rolling out enterprise monitoring platforms and be able to demonstrate a strong knowledge and hands on experience with Azure estate, Azure Monitoring, and System Center Operations Manager (SCOM). A solid understanding of capacity management, forecasting, and technical debt reporting methodologies will be key to succeed in the role while your experience in delivering monitoring solutions that integrate with IT Operations processes and tooling will enable you to build credibility and integrate yourself into the department. Being able to translate monitoring and capacity data into actionable recommendations for engineers, managers, and senior stakeholders will be a key skill, as will your strong leadership and mentoring skills as you will be both managing and guiding technical staff. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care. HOW WE'LL REWARD AND CARE FOR YOU IN RETURN It's not just a job; it's a career. We offer benefits that reward great work and award winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year) Annual bonus scheme (of up to £2,225, which is subject to eligibility) Family friendly policies (including a year off fully paid maternity and adoption leave) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Sharesave - the chance to buy Severn Trent plc shares at a discounted rate Dedicated training and development with our Academy Electric vehicle scheme and retail offers Two paid volunteering days per year LET'S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
Overview Lead Delivery Excellence. Enable Project Success. Engineer a Better future! At AtkinsRéalis, our Delivery Insights capability helps secure government clients understand how their projects and programmes are performing, using data, analysis and clear reporting to support better decision making. This role is primarily aimed at early career and developing professionals who enjoy working with data, digital tools and structured information, and who are interested in how projects and programmes are delivered. You do not need to be a PMO specialist to apply. We are looking for people with strong technical and transferable skills, curiosity, and the ability to turn information into meaningful insight. You'll join a supportive team of analysts, delivery professionals and PMO specialists, where you'll build hands on experience in delivery environments while developing your confidence, capability and career. You'll benefit from Purpose driven work supporting nationally significant secure government programmes. Structured development in delivery insight, reporting, and data visualisation. Hands on experience using tools such as Excel, Power BI, SharePoint and delivery analytics platforms. Coaching and mentoring from experienced Delivery Insights and delivery professionals. Opportunities to develop transferable skills in communication, analysis and stakeholder engagement. Hybrid working, with on site time required to access secure systems and collaborate effectively. A culture built on psychological safety, inclusivity and continual learning. Your role As a Delivery Insights Analyst, you'll support project and programme teams by helping them understand delivery data and information. You'll contribute to the creation and maintenance of dashboards, reports and insight products that enable teams to track performance, identify risks and make informed decisions. Working alongside experienced practitioners, you'll learn how delivery environments operate and how data relating to schedule, cost, risk, performance, resources and benefits is used. You'll help shape clear and accurate "delivery stories", explaining what the data shows, why it matters, and what might need attention. As your experience grows, you'll take increasing ownership of insight outputs, build confidence engaging with stakeholders, and develop deeper capability in delivery insight and reporting. In this role, you will Collect, validate and interpret delivery related data from multiple sources. Support the production of dashboards, reports and insight outputs. Maintain regular reporting cycles that support delivery oversight and governance. Help identify trends, emerging risks or areas of concern in delivery data. Work with delivery and PMO colleagues to understand the context behind the data. Support planning, scheduling, financial monitoring and performance tracking through insight. Contribute to improving reporting approaches, templates and data structures. Communicate insights clearly using visuals, summaries and simple narrative. Build effective working relationships within multi disciplinary delivery teams. All our roles are subject to a minimum of 3 days in the office, either onsite with our clients or at one of our AtkinsRéalis offices, (pro rated for part time employees). These particular roles are based in Cheltenham and we are looking for candidates who can commit to being onsite in Cheltenham for a minimum of 3 days per week. About you We're looking for people who combine analytical capability with curiosity, communication skills and a desire to learn. Mindset & Behaviours A proactive, organised and collaborative approach. Curiosity about how projects, programmes and organisations work. Willingness to ask questions and seek understanding. Attention to detail and an interest in accuracy. Openness to feedback and learning new skills. Skills & Experience Confidence working with data, numbers or digital tools. Basic to intermediate Excel skills (e.g. formulas, lookups, charts). Interest in data analysis, reporting or insight. Ability to explain information clearly, verbally and visually. Exposure to Power BI or similar tools is desirable but not essential. Awareness of project, programme or delivery environments is helpful, but not required at entry level. Relevant experience may include university projects, apprenticeships, internships or early career roles in analysis, operations, digital, engineering or business support. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
23/06/2026
Full time
Overview Lead Delivery Excellence. Enable Project Success. Engineer a Better future! At AtkinsRéalis, our Delivery Insights capability helps secure government clients understand how their projects and programmes are performing, using data, analysis and clear reporting to support better decision making. This role is primarily aimed at early career and developing professionals who enjoy working with data, digital tools and structured information, and who are interested in how projects and programmes are delivered. You do not need to be a PMO specialist to apply. We are looking for people with strong technical and transferable skills, curiosity, and the ability to turn information into meaningful insight. You'll join a supportive team of analysts, delivery professionals and PMO specialists, where you'll build hands on experience in delivery environments while developing your confidence, capability and career. You'll benefit from Purpose driven work supporting nationally significant secure government programmes. Structured development in delivery insight, reporting, and data visualisation. Hands on experience using tools such as Excel, Power BI, SharePoint and delivery analytics platforms. Coaching and mentoring from experienced Delivery Insights and delivery professionals. Opportunities to develop transferable skills in communication, analysis and stakeholder engagement. Hybrid working, with on site time required to access secure systems and collaborate effectively. A culture built on psychological safety, inclusivity and continual learning. Your role As a Delivery Insights Analyst, you'll support project and programme teams by helping them understand delivery data and information. You'll contribute to the creation and maintenance of dashboards, reports and insight products that enable teams to track performance, identify risks and make informed decisions. Working alongside experienced practitioners, you'll learn how delivery environments operate and how data relating to schedule, cost, risk, performance, resources and benefits is used. You'll help shape clear and accurate "delivery stories", explaining what the data shows, why it matters, and what might need attention. As your experience grows, you'll take increasing ownership of insight outputs, build confidence engaging with stakeholders, and develop deeper capability in delivery insight and reporting. In this role, you will Collect, validate and interpret delivery related data from multiple sources. Support the production of dashboards, reports and insight outputs. Maintain regular reporting cycles that support delivery oversight and governance. Help identify trends, emerging risks or areas of concern in delivery data. Work with delivery and PMO colleagues to understand the context behind the data. Support planning, scheduling, financial monitoring and performance tracking through insight. Contribute to improving reporting approaches, templates and data structures. Communicate insights clearly using visuals, summaries and simple narrative. Build effective working relationships within multi disciplinary delivery teams. All our roles are subject to a minimum of 3 days in the office, either onsite with our clients or at one of our AtkinsRéalis offices, (pro rated for part time employees). These particular roles are based in Cheltenham and we are looking for candidates who can commit to being onsite in Cheltenham for a minimum of 3 days per week. About you We're looking for people who combine analytical capability with curiosity, communication skills and a desire to learn. Mindset & Behaviours A proactive, organised and collaborative approach. Curiosity about how projects, programmes and organisations work. Willingness to ask questions and seek understanding. Attention to detail and an interest in accuracy. Openness to feedback and learning new skills. Skills & Experience Confidence working with data, numbers or digital tools. Basic to intermediate Excel skills (e.g. formulas, lookups, charts). Interest in data analysis, reporting or insight. Ability to explain information clearly, verbally and visually. Exposure to Power BI or similar tools is desirable but not essential. Awareness of project, programme or delivery environments is helpful, but not required at entry level. Relevant experience may include university projects, apprenticeships, internships or early career roles in analysis, operations, digital, engineering or business support. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The RTO Security Analyst will form part of the frontline 24x7 team that monitors the network for suspicious activity. Analyst will work to protect the organization by detecting and triaging security alerts. The security analyst's responsibilities will include detailed incident handling across online and on-premises infrastructures, determine attack use cases, following escalation process to contain & mitigate security risks. Security analysts will also need to review & address any detected false positives. The day-to-day Security monitoring, managing security cases & tickets, security incident analysis, and other security tasks. Analysing a variety of security logs to identify actionable events (SIEM reports, alerts, tickets, system, network, security monitoring tools) Determine the attack type based on the triage of events collected Demonstrate analytical & technical thinking when triaging system & network events Ensure all incidents are recorded in the corporate case management platform. Cases must contain a detailed triage with all artifacts and IOCS captured & documented Participating feedback into the design, implementation, and administration of security tools/ rules to reduce false positives Ability to analyse data sets, determine the gaps and understand recommended fixes to RTO lead analyst What you'll need A University degree level education or equivalent in Information Security, Forensics, or Computer Science; related experience and/or training in the field of IT security monitoring and analysis, cyber threat analysis, and vulnerability analysis. Understanding of performing technical level analysis and interpretation of information from SOC systems; incident identification/analysis, escalation procedures, and reduction of false positives. 3-5 Years experience within the industry Good technical understanding computing protocols, authentication mechanisms & attack TTP's Intermediate knowledge of Information Security fundamentals, technologies, and design principals. Understanding or proven experience in securing Windows, Linux, Oracle and VM platforms. Excellent verbal and written communication skills in English. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
23/06/2026
Full time
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The RTO Security Analyst will form part of the frontline 24x7 team that monitors the network for suspicious activity. Analyst will work to protect the organization by detecting and triaging security alerts. The security analyst's responsibilities will include detailed incident handling across online and on-premises infrastructures, determine attack use cases, following escalation process to contain & mitigate security risks. Security analysts will also need to review & address any detected false positives. The day-to-day Security monitoring, managing security cases & tickets, security incident analysis, and other security tasks. Analysing a variety of security logs to identify actionable events (SIEM reports, alerts, tickets, system, network, security monitoring tools) Determine the attack type based on the triage of events collected Demonstrate analytical & technical thinking when triaging system & network events Ensure all incidents are recorded in the corporate case management platform. Cases must contain a detailed triage with all artifacts and IOCS captured & documented Participating feedback into the design, implementation, and administration of security tools/ rules to reduce false positives Ability to analyse data sets, determine the gaps and understand recommended fixes to RTO lead analyst What you'll need A University degree level education or equivalent in Information Security, Forensics, or Computer Science; related experience and/or training in the field of IT security monitoring and analysis, cyber threat analysis, and vulnerability analysis. Understanding of performing technical level analysis and interpretation of information from SOC systems; incident identification/analysis, escalation procedures, and reduction of false positives. 3-5 Years experience within the industry Good technical understanding computing protocols, authentication mechanisms & attack TTP's Intermediate knowledge of Information Security fundamentals, technologies, and design principals. Understanding or proven experience in securing Windows, Linux, Oracle and VM platforms. Excellent verbal and written communication skills in English. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Job Role Business Analysis-Business Analyst Experience (In Years) 6-9 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. Role Title: Technical Business Analyst - Insurance Domain Experience: 3-8 years. Location: London, United Kingdom (3 days a week office based). Employment Type: Permanent. Business Unit: Analytics / Data Management / Insurance Domain. Summary of the role We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands-on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance-specific requirements into scalable data and system solutions. It will play a key role in delivering API-driven and data-led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business-facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment. Requirements & Analysis Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Technical Analysis & Delivery Work on API integrations, including defining, documenting, and validating API contracts Write and optimise complex SQL queries for data extraction, validation, and analysis Support API testing and validation using tools such as Postman Create detailed documentation including BRDs, FSDs, process flows, and use cases Agile Delivery & Tools Own and manage requirements within Jira, ensuring full traceability Participate in backlog grooming, sprint planning, and defect triage Collaborate with cross-functional teams including Development, QA, and Product Maintain structured documentation within Confluence Proven experience as a Technical Business Analyst (3-8 years) Strong stakeholder management and communication skills Hands-on experience with API integrations and API contract definition Advanced SQL skills with experience working on complex datasets Strong experience using Jira for requirement traceability, user stories, and backlog management Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals Good to Have Experience with Guidewire or Rulebook Knowledge of Senator, Subscribe, or Acumen platforms Hands-on experience with Postman for API testing Benefits A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
23/06/2026
Full time
Job Role Business Analysis-Business Analyst Experience (In Years) 6-9 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. Role Title: Technical Business Analyst - Insurance Domain Experience: 3-8 years. Location: London, United Kingdom (3 days a week office based). Employment Type: Permanent. Business Unit: Analytics / Data Management / Insurance Domain. Summary of the role We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands-on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance-specific requirements into scalable data and system solutions. It will play a key role in delivering API-driven and data-led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business-facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment. Requirements & Analysis Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Technical Analysis & Delivery Work on API integrations, including defining, documenting, and validating API contracts Write and optimise complex SQL queries for data extraction, validation, and analysis Support API testing and validation using tools such as Postman Create detailed documentation including BRDs, FSDs, process flows, and use cases Agile Delivery & Tools Own and manage requirements within Jira, ensuring full traceability Participate in backlog grooming, sprint planning, and defect triage Collaborate with cross-functional teams including Development, QA, and Product Maintain structured documentation within Confluence Proven experience as a Technical Business Analyst (3-8 years) Strong stakeholder management and communication skills Hands-on experience with API integrations and API contract definition Advanced SQL skills with experience working on complex datasets Strong experience using Jira for requirement traceability, user stories, and backlog management Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals Good to Have Experience with Guidewire or Rulebook Knowledge of Senator, Subscribe, or Acumen platforms Hands-on experience with Postman for API testing Benefits A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Birmingham, London, Bristol, Newcastle, Manchester# Data EngineerThe Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms.We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP along with various data platforms like Databricks, Snowflake, Quantexa, Palantir, SAS. The Role You Are Considering As a Data Engineer, you will be an integral part of our team dedicated to building scalable and secure data platforms. You will leverage your expertise to design, develop, and implement data warehouses, data lakehouses, and AI/ML models that fuel our data-driven operations. Design and build high-performance data pipelines: to extract, transform, and load data into Cloud Data Lake Storage and other Cloud services. Develop and maintain secure data warehouses and data lakehouses: Implement data models, data quality checks, and governance practices to ensure reliable and accurate data. Implement ETL/ELT Processes: Develop Extract, Transform, Load (ETL) or Extract, Load, Transform (ELT) workflows to seamlessly move data from source systems to Data Warehouses, Data Lakes, and Lake Houses using Open Source and cloud tools.In addition to these core skills, you should have specialist experience in one or more of the following technologies Azure Databricks Design and build high-performance data pipelines: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services. Experience of Databricks ML and Azure ML to develop predictive models and drive business insights. Proven expertise in Databricks, Apache Spark, and data pipeline development and strong understanding of data warehousing concepts and practices. Experience with Microsoft Azure cloud platform, including Azure Data Lake Storage, Databricks and Azure Data Factory. Azure Data Engineer Associate and Databricks Certified Data Engineer Professional AWS Proficiency with AWS Tools: Demonstrable experience using AWS Glue, AWS Lambda, Amazon Kinesis, Amazon EMR , Amazon Athena, Amazon DynamoDB, Amazon Cloudwatch, Amazon SNS and AWS Step Functions. Programming Skills: Strong experience with modern programming languages such as Python, Java, Scala & Pyspark. Expertise in Data Storage Technologies: In-depth knowledge of Data Warehouse, Database technologies, and Big Data Eco-system technologies such as AWS Redshift, AWS RDS, and Hadoop. Experience with AWS Data Lakes: Proven experience working with AWS data lakes on AWS S3 to store and process both structured and unstructured data sets Build and deploy AI/ML models: Integrate Machine Learning into data pipelines, leveraging ML to develop predictive models and drive business insights. Monitor and optimize data pipelines and infrastructure: Analyze performance metrics, identify bottlenecks, and implement optimizations for efficiency and scalability. Collaborate with cross-functional teams: Work closely with business analysts, data scientists, and DevOps engineers to ensure successful data platform implementations. Stay ahead of the curve: Continuously learn and adapt to the evolving landscape of big data technologies and best practices with a focus on how AI can support you in your delivery work Minimum 10+ years of experience as a Data Engineer or similar role. Proven expertise in the technologies below, and data pipeline development and strong understanding of data warehousing concepts and practices. Excellent problem-solving and analytical skills and strong communication and teamwork skills.Security Clearance: To be successfully appointed to this role, must be eligible to obtain Security Check (SC)clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we'll offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we're different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.Experience levelExperienced ProfessionalsLocationBirmingham, London, Bristol, Newcastle, Manchester
23/06/2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Birmingham, London, Bristol, Newcastle, Manchester# Data EngineerThe Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms.We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP along with various data platforms like Databricks, Snowflake, Quantexa, Palantir, SAS. The Role You Are Considering As a Data Engineer, you will be an integral part of our team dedicated to building scalable and secure data platforms. You will leverage your expertise to design, develop, and implement data warehouses, data lakehouses, and AI/ML models that fuel our data-driven operations. Design and build high-performance data pipelines: to extract, transform, and load data into Cloud Data Lake Storage and other Cloud services. Develop and maintain secure data warehouses and data lakehouses: Implement data models, data quality checks, and governance practices to ensure reliable and accurate data. Implement ETL/ELT Processes: Develop Extract, Transform, Load (ETL) or Extract, Load, Transform (ELT) workflows to seamlessly move data from source systems to Data Warehouses, Data Lakes, and Lake Houses using Open Source and cloud tools.In addition to these core skills, you should have specialist experience in one or more of the following technologies Azure Databricks Design and build high-performance data pipelines: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services. Experience of Databricks ML and Azure ML to develop predictive models and drive business insights. Proven expertise in Databricks, Apache Spark, and data pipeline development and strong understanding of data warehousing concepts and practices. Experience with Microsoft Azure cloud platform, including Azure Data Lake Storage, Databricks and Azure Data Factory. Azure Data Engineer Associate and Databricks Certified Data Engineer Professional AWS Proficiency with AWS Tools: Demonstrable experience using AWS Glue, AWS Lambda, Amazon Kinesis, Amazon EMR , Amazon Athena, Amazon DynamoDB, Amazon Cloudwatch, Amazon SNS and AWS Step Functions. Programming Skills: Strong experience with modern programming languages such as Python, Java, Scala & Pyspark. Expertise in Data Storage Technologies: In-depth knowledge of Data Warehouse, Database technologies, and Big Data Eco-system technologies such as AWS Redshift, AWS RDS, and Hadoop. Experience with AWS Data Lakes: Proven experience working with AWS data lakes on AWS S3 to store and process both structured and unstructured data sets Build and deploy AI/ML models: Integrate Machine Learning into data pipelines, leveraging ML to develop predictive models and drive business insights. Monitor and optimize data pipelines and infrastructure: Analyze performance metrics, identify bottlenecks, and implement optimizations for efficiency and scalability. Collaborate with cross-functional teams: Work closely with business analysts, data scientists, and DevOps engineers to ensure successful data platform implementations. Stay ahead of the curve: Continuously learn and adapt to the evolving landscape of big data technologies and best practices with a focus on how AI can support you in your delivery work Minimum 10+ years of experience as a Data Engineer or similar role. Proven expertise in the technologies below, and data pipeline development and strong understanding of data warehousing concepts and practices. Excellent problem-solving and analytical skills and strong communication and teamwork skills.Security Clearance: To be successfully appointed to this role, must be eligible to obtain Security Check (SC)clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we'll offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we're different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.Experience levelExperienced ProfessionalsLocationBirmingham, London, Bristol, Newcastle, Manchester
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. AMS are looking for multiple Junior Data Analysts for a 6 month contract based in Cardiff/ Newcastle. Please note that this is a hybrid working model with expected travel to the Cardiff / Newcastle office. Successful candidates will attend a two-week mandatory training period in the Cardiff/Newcastle office. Purpose of the Role: As a Junior Data Analyst you will have the opportunity to be part of The Analytics Support Centre. The Analytics Support Centre is a Cardiff based delivery centre developed to support engagement teams worldwide with data extraction and upload into the custom Analytics platform. Analytics can enhance the quality and efficiency of an audit, as well as deliver meaningful insights to clients. The vision is for analytics to be used on all audits. The Analytics Support Centre supports the objective to differentiate from competitors and ensure the continued delivery of a high-quality, distinctive client experience. Responsibilities as a Junior Data Analyst; Serving as the first point of contact for engagement teams using the Analytics platform for troubleshooting or general functionality queries, providing assistance and guidance in its use. Supporting data acquisition and extraction from clients' accounting systems. Handling the manipulation and upload of complex data sets from various finance systems across multiple business areas and clients into the platform. Maintaining a high-level understanding of the system being supported and using Microsoft SQL to troubleshoot issues raised by the audit practice via the help desk system. Potentially developing and maintaining various bespoke projects outside the analytics platform on a client-by-client basis. Conducting data quality checks, which may need to be escalated to the audit practice or client as necessary. Assisting relevant teams in troubleshooting platform or bespoke solution issues. Candidate Requirements; A degree with a 2.2 or above, preferably in Computer Science, Mathematics, or a science-related field. Other qualifications will also be considered. Strong working knowledge of Excel (including formulae such as SUM, COUNT, IF, VLOOKUP, ISERROR). Enthusiasm and demonstrated problem-solving and troubleshooting skills. Previous experience working with a structured programming language such as C#, VBA, C++, or SQL is highly beneficial. An understanding of basic accounting principles is beneficial but not required. Next Steps: This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
23/06/2026
Full time
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. AMS are looking for multiple Junior Data Analysts for a 6 month contract based in Cardiff/ Newcastle. Please note that this is a hybrid working model with expected travel to the Cardiff / Newcastle office. Successful candidates will attend a two-week mandatory training period in the Cardiff/Newcastle office. Purpose of the Role: As a Junior Data Analyst you will have the opportunity to be part of The Analytics Support Centre. The Analytics Support Centre is a Cardiff based delivery centre developed to support engagement teams worldwide with data extraction and upload into the custom Analytics platform. Analytics can enhance the quality and efficiency of an audit, as well as deliver meaningful insights to clients. The vision is for analytics to be used on all audits. The Analytics Support Centre supports the objective to differentiate from competitors and ensure the continued delivery of a high-quality, distinctive client experience. Responsibilities as a Junior Data Analyst; Serving as the first point of contact for engagement teams using the Analytics platform for troubleshooting or general functionality queries, providing assistance and guidance in its use. Supporting data acquisition and extraction from clients' accounting systems. Handling the manipulation and upload of complex data sets from various finance systems across multiple business areas and clients into the platform. Maintaining a high-level understanding of the system being supported and using Microsoft SQL to troubleshoot issues raised by the audit practice via the help desk system. Potentially developing and maintaining various bespoke projects outside the analytics platform on a client-by-client basis. Conducting data quality checks, which may need to be escalated to the audit practice or client as necessary. Assisting relevant teams in troubleshooting platform or bespoke solution issues. Candidate Requirements; A degree with a 2.2 or above, preferably in Computer Science, Mathematics, or a science-related field. Other qualifications will also be considered. Strong working knowledge of Excel (including formulae such as SUM, COUNT, IF, VLOOKUP, ISERROR). Enthusiasm and demonstrated problem-solving and troubleshooting skills. Previous experience working with a structured programming language such as C#, VBA, C++, or SQL is highly beneficial. An understanding of basic accounting principles is beneficial but not required. Next Steps: This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office. This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies. The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs. Key Responsibilities Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues across end-user devices Escalate more complex technical issues to senior engineers where appropriate Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device setup, and access permissions Provide support for classroom technology including AV equipment, printers, and basic connectivity issues Carry out routine maintenance tasks, software updates, and device lifecycle activities Maintain accurate documentation and contribute to knowledge base articles Support IT projects and system rollouts as required About You Experience in a 1st or 2nd line IT support role or similar customer-facing environment Strong troubleshooting skills with the ability to resolve issues efficiently Confident communicating with non-technical users in a clear and professional manner Well-organised, able to manage multiple tasks and priorities effectively Takes ownership of tickets through to resolution, ensuring a positive user experience Comfortable working both independently and as part of a team Good working knowledge of: Windows operating systems Microsoft 365 (including Azure AD, Intune, Exchange) A proactive attitude and willingness to learn new technologies Committed to professionalism, data security, and safeguarding standards What We Offer Competitive salary, laptop, and on-site parking 25 days annual leave plus bank holidays Workplace pension and staff referral scheme A supportive, team-focused working environment Exposure to a wide range of technologies and opportunities to develop your IT career Modern, well-equipped office environment Safeguarding OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment.
23/06/2026
Full time
OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office. This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies. The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs. Key Responsibilities Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues across end-user devices Escalate more complex technical issues to senior engineers where appropriate Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device setup, and access permissions Provide support for classroom technology including AV equipment, printers, and basic connectivity issues Carry out routine maintenance tasks, software updates, and device lifecycle activities Maintain accurate documentation and contribute to knowledge base articles Support IT projects and system rollouts as required About You Experience in a 1st or 2nd line IT support role or similar customer-facing environment Strong troubleshooting skills with the ability to resolve issues efficiently Confident communicating with non-technical users in a clear and professional manner Well-organised, able to manage multiple tasks and priorities effectively Takes ownership of tickets through to resolution, ensuring a positive user experience Comfortable working both independently and as part of a team Good working knowledge of: Windows operating systems Microsoft 365 (including Azure AD, Intune, Exchange) A proactive attitude and willingness to learn new technologies Committed to professionalism, data security, and safeguarding standards What We Offer Competitive salary, laptop, and on-site parking 25 days annual leave plus bank holidays Workplace pension and staff referral scheme A supportive, team-focused working environment Exposure to a wide range of technologies and opportunities to develop your IT career Modern, well-equipped office environment Safeguarding OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment.
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email A Side: A Day in The LifeUMG's Global Insight team manages the most powerful and effective data sets and research capabilities in the music industry. As well as utilising sales, commercial / partner data, and social media analytics, the Global Insight team manages extensive consumer data from around the world, delivering unique detail into evolving attitudes and behaviours of today's music consumers.The Consumer Insight team (part of Global Insights department) leads strategic insights and research for Universal Music Group's esteemed record labels and business units, supporting digital, commercial, and A&R label teams.Global Insight is a 20+ staff team, with presence in London, New York and Los Angeles. We are looking for a proactive, enthusiastic, and confident Data Analysis intern to join a successful team of dedicated and passionate analysts & researchers. This role is based in London reporting directly to Senior Manager, Data Analytics.The B Side: Skills & ExperienceWe're looking for a technically strong Senior Analyst who can not only work deeply with data, but also translate complex analysis into clear, compelling narratives for stakeholders.This role sits at the intersection of data, music, and strategy - supporting A&R, marketing, and commercial teams by delivering high-quality analysis and packaging insights into executive-ready presentations that drive decisions.Be AnalyticalWork closely with the Global Insight Senior Manager and Directors to support strategic analysis that informs A&R, commercial, and digital decision-making across UMGAnalyse large, complex datasets (streaming, audience, campaign, commercial) to identify trends, opportunities, and risksWrite efficient, scalable SQL queries and develop analytical workflows (Python/R where applicable)Build frameworks and performance tracking methodologiesEnsure data quality, consistency, and robustness across multiple data sourcesDevelop dashboards and automated reporting across BI tools (Power BI, Tableau, Looker, etc.)Analyse playlist ecosystems, audience behaviour, and market trends to identify emerging talent and growth opportunitiesSupport A&R and commercial decision-making with data-driven insights and performance analysisBe CollaborativeTranslate complex analysis into clear, structured narratives tailored to stakeholdersBuild high-impact decks and presentations that communicate insights, recommendations, and strategic implicationsPresent findings to cross-functional teams and senior stakeholders with confidence and clarityPartner with A&R, marketing, and commercial teams to understand business needs and shape analytical approachesCombine data insights with market context to deliver actionable recommendations ("so what")Contribute to a culture of insight-sharing, clarity, and continuous improvement across teamsSkills & ExperienceProven experience (2+ years) in analytics, insight, or data science roles, ideally within media, entertainment, or consumer industries.Strong problem-solving skills, with the ability to multi-task within a fast-paced, dynamic environment.Be able to prioritise, work to tight deadlines and have a strong sense of initiative.Advanced Excel and strong data visualisation skills (Tableau, Power BI, Looker, or equivalent).Experience working with large datasets from diverse sources (e.g., streaming, sales, and social media).Excellent communication skills with the ability to distil complex data into clear narratives.Understanding of how the industry operates, including streaming platforms, audience trends, and revenue models.Solid experience with SQL for data querying and manipulation.Familiarity with Python or R for basic data analysis and automation (desirable).Personal SpecificationThrives in a fast-paced, collaborative environment.Passionate about data, music, and storytelling through insight.Naturally curious and inquisitive with a can-do attitude.Strong attention to detail and organisation skills.Collaborative and team-oriented mindset with the ability to work independently when required.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
23/06/2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email A Side: A Day in The LifeUMG's Global Insight team manages the most powerful and effective data sets and research capabilities in the music industry. As well as utilising sales, commercial / partner data, and social media analytics, the Global Insight team manages extensive consumer data from around the world, delivering unique detail into evolving attitudes and behaviours of today's music consumers.The Consumer Insight team (part of Global Insights department) leads strategic insights and research for Universal Music Group's esteemed record labels and business units, supporting digital, commercial, and A&R label teams.Global Insight is a 20+ staff team, with presence in London, New York and Los Angeles. We are looking for a proactive, enthusiastic, and confident Data Analysis intern to join a successful team of dedicated and passionate analysts & researchers. This role is based in London reporting directly to Senior Manager, Data Analytics.The B Side: Skills & ExperienceWe're looking for a technically strong Senior Analyst who can not only work deeply with data, but also translate complex analysis into clear, compelling narratives for stakeholders.This role sits at the intersection of data, music, and strategy - supporting A&R, marketing, and commercial teams by delivering high-quality analysis and packaging insights into executive-ready presentations that drive decisions.Be AnalyticalWork closely with the Global Insight Senior Manager and Directors to support strategic analysis that informs A&R, commercial, and digital decision-making across UMGAnalyse large, complex datasets (streaming, audience, campaign, commercial) to identify trends, opportunities, and risksWrite efficient, scalable SQL queries and develop analytical workflows (Python/R where applicable)Build frameworks and performance tracking methodologiesEnsure data quality, consistency, and robustness across multiple data sourcesDevelop dashboards and automated reporting across BI tools (Power BI, Tableau, Looker, etc.)Analyse playlist ecosystems, audience behaviour, and market trends to identify emerging talent and growth opportunitiesSupport A&R and commercial decision-making with data-driven insights and performance analysisBe CollaborativeTranslate complex analysis into clear, structured narratives tailored to stakeholdersBuild high-impact decks and presentations that communicate insights, recommendations, and strategic implicationsPresent findings to cross-functional teams and senior stakeholders with confidence and clarityPartner with A&R, marketing, and commercial teams to understand business needs and shape analytical approachesCombine data insights with market context to deliver actionable recommendations ("so what")Contribute to a culture of insight-sharing, clarity, and continuous improvement across teamsSkills & ExperienceProven experience (2+ years) in analytics, insight, or data science roles, ideally within media, entertainment, or consumer industries.Strong problem-solving skills, with the ability to multi-task within a fast-paced, dynamic environment.Be able to prioritise, work to tight deadlines and have a strong sense of initiative.Advanced Excel and strong data visualisation skills (Tableau, Power BI, Looker, or equivalent).Experience working with large datasets from diverse sources (e.g., streaming, sales, and social media).Excellent communication skills with the ability to distil complex data into clear narratives.Understanding of how the industry operates, including streaming platforms, audience trends, and revenue models.Solid experience with SQL for data querying and manipulation.Familiarity with Python or R for basic data analysis and automation (desirable).Personal SpecificationThrives in a fast-paced, collaborative environment.Passionate about data, music, and storytelling through insight.Naturally curious and inquisitive with a can-do attitude.Strong attention to detail and organisation skills.Collaborative and team-oriented mindset with the ability to work independently when required.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
We're looking for a Business Application Analyst. Based in London and reporting to the Senior Manager, Applications, this role will assist in supporting all applications across Hamilton Global Specialty. A willingness to learn the Hamilton systems and business processes is required to efficiently understand, assess and address user requirements against system requirements, and to challenge practices and seek improvements. This role sits within the Hamilton Global Specialty IT team. What you will do Triage queries from system users Maintenance of different application query and resolution logs Identify system bugs and enhancements as well as assist in product testing Maintaining key reference data within systems Engage effectively with system users throughout the business and participate in user groups Monitor system processes, identifying and working to resolve any issues that may arise Establish and maintain system user guide and other documentation Assist with user and system access management and control Performing monthly SOX audit checks of applications and work with the Business System Analyst and QA Lead to identify system / process improvements Liaise with system vendors to resolve functional queries and system performance issues What you require for the role Experience of working in a Lloyd's managing agent / Company market carrier preferable with understanding of key insurance processes. Advanced Knowledge of key Microsoft applications Microsoft SQL skills are desirable. Ability to troubleshoot and solve problems without supervision Good verbal and written communication skills Ability to work with a high degree of accuracy and motivation Confident in working across various business teams and at all levels Confident in working with 3rd party vendors Ability to productively leverage data and technology Open, innovative and inclusive mindset Collaborative spirit
23/06/2026
Full time
We're looking for a Business Application Analyst. Based in London and reporting to the Senior Manager, Applications, this role will assist in supporting all applications across Hamilton Global Specialty. A willingness to learn the Hamilton systems and business processes is required to efficiently understand, assess and address user requirements against system requirements, and to challenge practices and seek improvements. This role sits within the Hamilton Global Specialty IT team. What you will do Triage queries from system users Maintenance of different application query and resolution logs Identify system bugs and enhancements as well as assist in product testing Maintaining key reference data within systems Engage effectively with system users throughout the business and participate in user groups Monitor system processes, identifying and working to resolve any issues that may arise Establish and maintain system user guide and other documentation Assist with user and system access management and control Performing monthly SOX audit checks of applications and work with the Business System Analyst and QA Lead to identify system / process improvements Liaise with system vendors to resolve functional queries and system performance issues What you require for the role Experience of working in a Lloyd's managing agent / Company market carrier preferable with understanding of key insurance processes. Advanced Knowledge of key Microsoft applications Microsoft SQL skills are desirable. Ability to troubleshoot and solve problems without supervision Good verbal and written communication skills Ability to work with a high degree of accuracy and motivation Confident in working across various business teams and at all levels Confident in working with 3rd party vendors Ability to productively leverage data and technology Open, innovative and inclusive mindset Collaborative spirit
Salary: £40,000 - 45,000 per year Requirements Strong commercial experience in Salesforce Administration and/or Salesforce Analyst roles Salesforce certifications such as Salesforce Administrator, Salesforce Architect certifications, or similar Strong knowledge of Salesforce products including Sales Cloud, Service Cloud and Experience Cloud Experience with Salesforce automation tools, workflows, data modelling and integrations Experience translating business requirements into technical solutions Strong understanding of security models, user permissions and data management within Salesforce Excellent troubleshooting and problem solving skills Strong communication skills with the ability to work effectively with both technical and non technical stakeholders Experience creating reports, dashboards and business insights from Salesforce data Excellent documentation and organisational skills Degree educated in Computer Science, Engineering or a related discipline is beneficial Responsibilities Administer, maintain and continuously improve our Salesforce platform Design and implement scalable Salesforce solutions aligned with business requirements Manage user accounts, permissions, profiles and security settings Configure fields, objects, page layouts and workflows to support business processes Develop and enhance automation using Salesforce tools and best practice methodologies Support integration activities between Salesforce and other business systems Establish and maintain governance, change management and release management processes Create and maintain reports and dashboards for business stakeholders Manage data quality, imports, audits and ongoing system maintenance Provide user support, troubleshooting and training across the organisation Maintain comprehensive technical and functional documentation Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency Technologies Architect Cloud Support Salesforce Security Apex API CRM DevOps Flow More We are an established technology company that delivers secure software solutions to a global customer base. This is a hybrid role based in Leicestershire, with public transport options from Leicester, Market Harborough and Rugby, although it is easier if you drive. You will join a collaborative, technology focused organisation and take ownership of a business critical Salesforce environment, combining platform administration, optimisation, automation and stakeholder engagement. The salary is £40,000 to £45,000 per annum plus benefits, and we are committed to creating an inclusive and accessible recruitment process. last updated 25 week of 2026
23/06/2026
Full time
Salary: £40,000 - 45,000 per year Requirements Strong commercial experience in Salesforce Administration and/or Salesforce Analyst roles Salesforce certifications such as Salesforce Administrator, Salesforce Architect certifications, or similar Strong knowledge of Salesforce products including Sales Cloud, Service Cloud and Experience Cloud Experience with Salesforce automation tools, workflows, data modelling and integrations Experience translating business requirements into technical solutions Strong understanding of security models, user permissions and data management within Salesforce Excellent troubleshooting and problem solving skills Strong communication skills with the ability to work effectively with both technical and non technical stakeholders Experience creating reports, dashboards and business insights from Salesforce data Excellent documentation and organisational skills Degree educated in Computer Science, Engineering or a related discipline is beneficial Responsibilities Administer, maintain and continuously improve our Salesforce platform Design and implement scalable Salesforce solutions aligned with business requirements Manage user accounts, permissions, profiles and security settings Configure fields, objects, page layouts and workflows to support business processes Develop and enhance automation using Salesforce tools and best practice methodologies Support integration activities between Salesforce and other business systems Establish and maintain governance, change management and release management processes Create and maintain reports and dashboards for business stakeholders Manage data quality, imports, audits and ongoing system maintenance Provide user support, troubleshooting and training across the organisation Maintain comprehensive technical and functional documentation Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency Technologies Architect Cloud Support Salesforce Security Apex API CRM DevOps Flow More We are an established technology company that delivers secure software solutions to a global customer base. This is a hybrid role based in Leicestershire, with public transport options from Leicester, Market Harborough and Rugby, although it is easier if you drive. You will join a collaborative, technology focused organisation and take ownership of a business critical Salesforce environment, combining platform administration, optimisation, automation and stakeholder engagement. The salary is £40,000 to £45,000 per annum plus benefits, and we are committed to creating an inclusive and accessible recruitment process. last updated 25 week of 2026
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Your Role Hudl's Revenue Operations and Enablement Team is focused on unlocking efficiency and increasing productivity for our client facing roles, especially when it comes to the revenue cycle. We're looking for a Salesforce Administrator to provide technical expertise to our team. You'll be responsible for managing and enhancing our core tech stack. Revenue Operations (think: business analysts) gathers user requirements, Revenue Systems (that's us!) builds a technical solution, and Sales Enablement trains users. In this role, you'll: Be the expert. You'll embrace new technologies, and quickly level up your knowledge of our systems. You'll educate and empower your coworkers on how to leverage technology to improve performance. Practice servant leadership. You'll provide top tier support to internal customers, leading by example. Collaborate. You'll work closely with Sales Enablement and Revenue Operations teams to implement innovative solutions. Drive innovation. By leading the implementation of new ideas, you'll optimise our systems and empower our reps. For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must Haves Experienced. You've worked in a revenue or sales operations role using Salesforce, Salesforce CPQ, Salesloft or similar systems. Bonus points if that experience includes working with a globally distributed sales team! Self motivated. You take ownership of learning new processes and any outcomes on your plate. Passionate. Helping (sales)people work with technology is something you care deeply about. Organised. You can juggle multiple responsibilities effectively, and know how to deliver results in a high performance environment. Team player. You're down to share not only the workload, but also your knowledge with peers. Nice to Haves Certified. You've had formal training or certification in Salesforce Administration, Apex Development or Salesforce CPQ. Agile familiar. We work with Agile methodologies and manage work in Jira-and you have too. SaaS experience. You previously had a role within a SaaS model and business. Our Role Champion work life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. Base Salary Range Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you. We comply with all legal requirements for equal employment opportunity and record keeping. Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. The Regulation (EU) 2016/679 and the applicable national data processing regulations (together, the "Applicable Legislation") for candidates applying to the positions in the EU provide you the following information. Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl's headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site. Diversity information is defined by the DPA as "sensitive". The information you give will be held on both manual and electronic systems by Hudl.
23/06/2026
Full time
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Your Role Hudl's Revenue Operations and Enablement Team is focused on unlocking efficiency and increasing productivity for our client facing roles, especially when it comes to the revenue cycle. We're looking for a Salesforce Administrator to provide technical expertise to our team. You'll be responsible for managing and enhancing our core tech stack. Revenue Operations (think: business analysts) gathers user requirements, Revenue Systems (that's us!) builds a technical solution, and Sales Enablement trains users. In this role, you'll: Be the expert. You'll embrace new technologies, and quickly level up your knowledge of our systems. You'll educate and empower your coworkers on how to leverage technology to improve performance. Practice servant leadership. You'll provide top tier support to internal customers, leading by example. Collaborate. You'll work closely with Sales Enablement and Revenue Operations teams to implement innovative solutions. Drive innovation. By leading the implementation of new ideas, you'll optimise our systems and empower our reps. For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must Haves Experienced. You've worked in a revenue or sales operations role using Salesforce, Salesforce CPQ, Salesloft or similar systems. Bonus points if that experience includes working with a globally distributed sales team! Self motivated. You take ownership of learning new processes and any outcomes on your plate. Passionate. Helping (sales)people work with technology is something you care deeply about. Organised. You can juggle multiple responsibilities effectively, and know how to deliver results in a high performance environment. Team player. You're down to share not only the workload, but also your knowledge with peers. Nice to Haves Certified. You've had formal training or certification in Salesforce Administration, Apex Development or Salesforce CPQ. Agile familiar. We work with Agile methodologies and manage work in Jira-and you have too. SaaS experience. You previously had a role within a SaaS model and business. Our Role Champion work life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. Base Salary Range Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you. We comply with all legal requirements for equal employment opportunity and record keeping. Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. The Regulation (EU) 2016/679 and the applicable national data processing regulations (together, the "Applicable Legislation") for candidates applying to the positions in the EU provide you the following information. Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl's headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site. Diversity information is defined by the DPA as "sensitive". The information you give will be held on both manual and electronic systems by Hudl.
Overview The Finance Systems & Support Analyst is responsible for managing and supporting global finance workflow activity and systems support, with a focus on Unit4 Financials. The role ensures operational continuity, resolves system issues, supports global stakeholders, and contributes to process improvements and training initiatives. Responsibilities Resolve and manage Unit4 workflow issues and escalations. Address and resolve global invoice approval related issues. Troubleshoot CODAXL and user issues. Provide support for Global User finance system queries. Provide backup to Communication and Alerts. Act as point of contact for Unit4 workflow-related queries at 3rd line level. Raise and manage P1 tickets with Unit4 support. Participate in MIR and CAR calls as needed. Serve as escalation point for WNS and other stakeholders. Communicate system issues and resolutions to users, IT, and Finance teams. Liaise with WNS, UK FinOps, HIBL Finance, IT, Cashiers, and SharePoint bot teams. Deliver training and guidance on finance workflows and systems. Develop and maintain reports, selectors, presenters, and master data. Create and manage finance system capabilities. Schedule and execute maintenance runs. Support year end processes and re dos. Manage invoice deletions and system configurations (e.g., company creation, pay masters, exchange rates, asset queries, supplier workflows). Qualifications Bachelor's degree in Finance, Business Administration, Information Systems, or related field (desirable). 2+ years of experience in finance operations or systems support. Experience with Unit4 Financials (essential). Strong understanding of finance workflows and global finance operations. Proven ability to manage escalations and communicate with cross functional teams. Excellent problem solving and analytical skills. Strong communication and stakeholder management abilities. Ability to work independently and manage multiple priorities. Proficiency in reporting tools and data analysis. Detail oriented with focus on process improvement. Experience working in a global or shared services environment (desirable). Familiarity with ticketing systems and incident management protocols. Knowledge of finance compliance and audit requirements. Benefits & EEO Howden values diversity and offers reasonable accommodations to ensure alignment with your needs. Adjustments may include flexible hours, hybrid working, and support for software, IT, and office setups. We also foster a culture of inclusive and supportive workplace.
23/06/2026
Full time
Overview The Finance Systems & Support Analyst is responsible for managing and supporting global finance workflow activity and systems support, with a focus on Unit4 Financials. The role ensures operational continuity, resolves system issues, supports global stakeholders, and contributes to process improvements and training initiatives. Responsibilities Resolve and manage Unit4 workflow issues and escalations. Address and resolve global invoice approval related issues. Troubleshoot CODAXL and user issues. Provide support for Global User finance system queries. Provide backup to Communication and Alerts. Act as point of contact for Unit4 workflow-related queries at 3rd line level. Raise and manage P1 tickets with Unit4 support. Participate in MIR and CAR calls as needed. Serve as escalation point for WNS and other stakeholders. Communicate system issues and resolutions to users, IT, and Finance teams. Liaise with WNS, UK FinOps, HIBL Finance, IT, Cashiers, and SharePoint bot teams. Deliver training and guidance on finance workflows and systems. Develop and maintain reports, selectors, presenters, and master data. Create and manage finance system capabilities. Schedule and execute maintenance runs. Support year end processes and re dos. Manage invoice deletions and system configurations (e.g., company creation, pay masters, exchange rates, asset queries, supplier workflows). Qualifications Bachelor's degree in Finance, Business Administration, Information Systems, or related field (desirable). 2+ years of experience in finance operations or systems support. Experience with Unit4 Financials (essential). Strong understanding of finance workflows and global finance operations. Proven ability to manage escalations and communicate with cross functional teams. Excellent problem solving and analytical skills. Strong communication and stakeholder management abilities. Ability to work independently and manage multiple priorities. Proficiency in reporting tools and data analysis. Detail oriented with focus on process improvement. Experience working in a global or shared services environment (desirable). Familiarity with ticketing systems and incident management protocols. Knowledge of finance compliance and audit requirements. Benefits & EEO Howden values diversity and offers reasonable accommodations to ensure alignment with your needs. Adjustments may include flexible hours, hybrid working, and support for software, IT, and office setups. We also foster a culture of inclusive and supportive workplace.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The role The Production Management organization provides business critical application management and support for our CIO Production Management partners and lines of business (LOB). Join our Stability and Resiliency Governance team as an Analyst at the AVP level - a key supporting role within the broader Optimization and Enablement function dedicated to strengthening our CIO Production Management landscape. This position offers an excellent opportunity to learn and contribute to critical stability and resiliency governance initiatives and frameworks. We are seeking an enthusiastic and detail-oriented individual who is eager to build their foundational knowledge of Production Management and Risk Management within the complex and highly regulated environment of the banking sector. You will work closely with senior team members, gaining hands on experience and developing the skills needed to grow your career in technology governance. Responsibilities Reporting & Metrics Support: Assist in the generation and preparation of monthly stability metrics and reports for diverse business units, working under the guidance of senior analysts. KPI Monitoring: Support the monitoring of key performance indicators (KPIs) for application stability, helping to track trends and flag anomalies for review. Tooling & Automation: Learn and utilize artificial intelligence and automation tools to help reduce manual toil and enhance team efficiency. Best Practice Contribution: Contribute to the identification and documentation of best practices that support continuous service improvement across the technology landscape. Data Analysis Support: Assist in thematic analysis of stability data, helping to surface key trends and supporting the formulation of actionable recommendations under senior oversight. Program Participation: Support the Focus and Intensive Care application improvement programs by contributing to data gathering, tracking, and reporting activities. Attestation & Review Assistance: Assist in annual attestation and review processes for critical artifacts, such as the Change Risk Index and Market Event Management. Data Quality Initiatives: Contribute to initiatives focused on improving data quality and streamlining processes. Continuous Improvement: Participate in continuous improvement activities that enhance stability governance products and frameworks, bringing fresh ideas and a learning mindset. Strategy Support: Support the team in advancing the Production Management Strategy through research, documentation, and coordination tasks. Project & Ad-Hoc Support: Assist with projects and ad-hoc requests as required, developing broad exposure across the team's portfolio of work. Required Skills Collaboration & Communication: Ability to work effectively within a team environment and communicate clearly with colleagues and stakeholders, both in writing and verbally. Analytical Thinking: Foundational analytical and problem-solving skills, with a willingness to learn how to identify issues and contribute to effective solutions. Attention to Detail: Strong attention to detail and a commitment to accuracy in all deliverables. Adaptability: Ability to manage shifting priorities and remain effective in a dynamic, fast paced environment. Curiosity & Growth Mindset: Eagerness to learn new processes, tools, and methodologies, and to contribute ideas for improvement. Data Literacy: Working knowledge of data analysis concepts and comfort working with datasets. Exposure to data transformation or reporting tools is a plus. An interest in developing data science skills is welcomed. Technical Proficiency: Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint). Qualifications Bachelor's/University degree or equivalent experience. Some exposure to or interest in IT governance, production support, or risk management within the banking or financial services industry is advantageous but not essential - we are happy to support your development in these areas. Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Additional Information Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
23/06/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The role The Production Management organization provides business critical application management and support for our CIO Production Management partners and lines of business (LOB). Join our Stability and Resiliency Governance team as an Analyst at the AVP level - a key supporting role within the broader Optimization and Enablement function dedicated to strengthening our CIO Production Management landscape. This position offers an excellent opportunity to learn and contribute to critical stability and resiliency governance initiatives and frameworks. We are seeking an enthusiastic and detail-oriented individual who is eager to build their foundational knowledge of Production Management and Risk Management within the complex and highly regulated environment of the banking sector. You will work closely with senior team members, gaining hands on experience and developing the skills needed to grow your career in technology governance. Responsibilities Reporting & Metrics Support: Assist in the generation and preparation of monthly stability metrics and reports for diverse business units, working under the guidance of senior analysts. KPI Monitoring: Support the monitoring of key performance indicators (KPIs) for application stability, helping to track trends and flag anomalies for review. Tooling & Automation: Learn and utilize artificial intelligence and automation tools to help reduce manual toil and enhance team efficiency. Best Practice Contribution: Contribute to the identification and documentation of best practices that support continuous service improvement across the technology landscape. Data Analysis Support: Assist in thematic analysis of stability data, helping to surface key trends and supporting the formulation of actionable recommendations under senior oversight. Program Participation: Support the Focus and Intensive Care application improvement programs by contributing to data gathering, tracking, and reporting activities. Attestation & Review Assistance: Assist in annual attestation and review processes for critical artifacts, such as the Change Risk Index and Market Event Management. Data Quality Initiatives: Contribute to initiatives focused on improving data quality and streamlining processes. Continuous Improvement: Participate in continuous improvement activities that enhance stability governance products and frameworks, bringing fresh ideas and a learning mindset. Strategy Support: Support the team in advancing the Production Management Strategy through research, documentation, and coordination tasks. Project & Ad-Hoc Support: Assist with projects and ad-hoc requests as required, developing broad exposure across the team's portfolio of work. Required Skills Collaboration & Communication: Ability to work effectively within a team environment and communicate clearly with colleagues and stakeholders, both in writing and verbally. Analytical Thinking: Foundational analytical and problem-solving skills, with a willingness to learn how to identify issues and contribute to effective solutions. Attention to Detail: Strong attention to detail and a commitment to accuracy in all deliverables. Adaptability: Ability to manage shifting priorities and remain effective in a dynamic, fast paced environment. Curiosity & Growth Mindset: Eagerness to learn new processes, tools, and methodologies, and to contribute ideas for improvement. Data Literacy: Working knowledge of data analysis concepts and comfort working with datasets. Exposure to data transformation or reporting tools is a plus. An interest in developing data science skills is welcomed. Technical Proficiency: Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint). Qualifications Bachelor's/University degree or equivalent experience. Some exposure to or interest in IT governance, production support, or risk management within the banking or financial services industry is advantageous but not essential - we are happy to support your development in these areas. Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Additional Information Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
