Product & Technology - London, Full-Time Description As a Principal Product Manager for Analytics at Siteimprove, you will own the strategy and execution for our Analytics pillar as part of Siteimprove s strategic shift toward an agentic content intelligence platform. You will define how we deliver trustworthy, democratized, actionable insights across web analytics, digital experience analytics, marketing analytics, and app (product) analytics and how those insights become the connective tissue that makes our Search and Accessibility pillars more intelligent, proactive, and outcome-oriented. This is a high-impact role in a crowded, fast-evolving market. You will be responsible for clarifying Siteimprove s differentiated position, shaping an integration strategy across ecosystem tools and partners, and building a unified experience that turns fragmented data into proactive insights, recommendations, and agent-guided workflows. You will partner across Product, Engineering, Data Science, Design, and GTM to build capabilities that customers trust for decision-making and that directly improve content performance, conversion, and compliance at enterprise scale. Here is a taste of the questions you, as a leader, will be asking yourself almost every day: What is our differentiated point of view in a world dominated by GA4, Adobe, and a growing set of specialized DXA and product analytics tools? How do we build a unified, simple UX that consolidates insight across web, marketing, experience, and app analytics without overwhelming users? What is the right integration strategy so customers can connect Siteimprove to their ecosystem (CDPs, ad platforms, BI tools, experimentation, tag managers) with minimal friction? How do we move from reactive dashboards to proactive insight and agent-guided recommendations that teams act on? How do we instrument trust: data quality, governance, privacy, and explainability especially as AI becomes part of the analytics workflow? How do we ensure analytics doesn t live in a silo, but actively powers smarter prioritization in Search and Accessibility? What you will be doing If you re excited about building analytics products that are both technically rigorous and decisively useful and thrive in ambiguous, high-visibility problem spaces this role is for you. In this role, you will be responsible for scoping and delivering large initiatives across Siteimprove s Analytics pillar. Responsibilities include partnering with customers and internal stakeholders to define business and system requirements, writing clear product specifications with success criteria, driving schedules from design to release, and managing production launches and adoption. You will lead and coordinate efforts across Engineering, Design, Data Science, Product Marketing, Sales, and Customer Success to develop an analytics platform that is enterprise-ready, differentiated, and deeply integrated across Siteimprove s broader platform. You will have end-to-end ownership from strategy to delivery to measurement and will provide regular visibility to senior leadership on pillar performance, priorities, and risks. Own the Analytics pillar strategy and roadmap spanning web analytics, digital experience analytics, marketing analytics, and app (product) analytics within Siteimprove s agentic content intelligence platform. Define Siteimprove s differentiated analytics position: who we serve best, what jobs we do better than incumbents, and how we win in a crowded market. Drive a unified, simple UX that consolidates insights across analytics disciplines, with consistent entities, navigation, and workflows that reduce fragmentation and improve adoption. Establish an ecosystem integration strategy across key partner categories (tag management, BI, CDP/CRM, ad platforms, experimentation, consent/privacy, data warehouses) including build vs buy vs partner recommendations. Build proactive insight systems: anomaly detection, opportunity surfacing, segmentation, attribution-informed signals, and next best actions that guide teams to outcomes. Ensure Analytics actively powers other pillars by providing actionable signals and segmentation that improve Search and Accessibility prioritization, measurement, and executive reporting. Partner with Engineering and Data Science to define data pipelines, identity/consent approaches (as applicable), event and content schemas, governance controls, and reliability SLAs. Define and operate a metrics and quality program: instrumentation, adoption funnels, data completeness, latency, accuracy, and customer outcome measurement. Lead cross-functional execution from discovery through launch, ensuring high-quality delivery, clear stakeholder alignment, and pragmatic tradeoffs for time-to-market. Represent the Analytics pillar internally and externally through customer briefings, roadmap narratives, executive updates, and enablement for Sales and Customer Success. What we will require of you Bachelor s degree in Computer Science, Engineering, Information Systems, Data Science, Business Analytics, or equivalent experience. 8+ years of product management experience, including ownership of strategy and roadmap for complex B2B SaaS products. Experience building analytics products or data platforms (web/app analytics, marketing analytics, DXA, BI, data pipelines) with a Strong grasp of measurement concepts. Demonstrated ability to drive simplified, unified experiences across complex product surfaces and cross-functional data domains. Strong technical fluency: ability to engage on event models, tagging/collection approaches, data pipelines, privacy/consent considerations, and scalable architecture tradeoffs.Proven ability to lead cross-functional teams and influence without authority across Product, Engineering, Design, Data Science, and GTM. Excellent communicator and writer, able to align stakeholders and make crisp tradeoffs. High ownership: you drive clarity, momentum, and outcomes. Remote or Hybrid EU, UK, Canada, or United States What we will love about you Experience in analytics products: digital analytics, marketing analytics, BI, experimentation, monitoring/observability, or data platforms. Familiarity with event instrumentation, identity/resolution, schema/taxonomy design, and data governance. Experience with AI-powered analytics: natural language querying, summarization, recommendations, or agentic workflows, with strong trust/guardrail instincts. Integrations/platform experience (APIs, webhooks, warehouse/BI connectors, workflow tools like Jira/Asana/ServiceNow). Experience with regulated enterprise customers and privacy/security constraints. In addition, we hope you will appreciate: Rest and relaxation: 25 days of annual leave plus 10 paid public holidays, giving you time to recharge, focus on your wellbeing, and take meaningful time away when you need it. Comprehensive benefits: Private Medical Insurance, enhanced family leave and Step Back-In programme, wellbeing support through Canada Life (including 24/7 GP access, mental health services, fitness and wellbeing programmes), life assurance, and travel-to-work reimbursement supporting you and your family at every stage. Prepare for the future: Aviva workplace pension with employer contributions, helping you plan confidently for your long-term financial wellbeing. Siteimprove is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at .
24/05/2026
Full time
Product & Technology - London, Full-Time Description As a Principal Product Manager for Analytics at Siteimprove, you will own the strategy and execution for our Analytics pillar as part of Siteimprove s strategic shift toward an agentic content intelligence platform. You will define how we deliver trustworthy, democratized, actionable insights across web analytics, digital experience analytics, marketing analytics, and app (product) analytics and how those insights become the connective tissue that makes our Search and Accessibility pillars more intelligent, proactive, and outcome-oriented. This is a high-impact role in a crowded, fast-evolving market. You will be responsible for clarifying Siteimprove s differentiated position, shaping an integration strategy across ecosystem tools and partners, and building a unified experience that turns fragmented data into proactive insights, recommendations, and agent-guided workflows. You will partner across Product, Engineering, Data Science, Design, and GTM to build capabilities that customers trust for decision-making and that directly improve content performance, conversion, and compliance at enterprise scale. Here is a taste of the questions you, as a leader, will be asking yourself almost every day: What is our differentiated point of view in a world dominated by GA4, Adobe, and a growing set of specialized DXA and product analytics tools? How do we build a unified, simple UX that consolidates insight across web, marketing, experience, and app analytics without overwhelming users? What is the right integration strategy so customers can connect Siteimprove to their ecosystem (CDPs, ad platforms, BI tools, experimentation, tag managers) with minimal friction? How do we move from reactive dashboards to proactive insight and agent-guided recommendations that teams act on? How do we instrument trust: data quality, governance, privacy, and explainability especially as AI becomes part of the analytics workflow? How do we ensure analytics doesn t live in a silo, but actively powers smarter prioritization in Search and Accessibility? What you will be doing If you re excited about building analytics products that are both technically rigorous and decisively useful and thrive in ambiguous, high-visibility problem spaces this role is for you. In this role, you will be responsible for scoping and delivering large initiatives across Siteimprove s Analytics pillar. Responsibilities include partnering with customers and internal stakeholders to define business and system requirements, writing clear product specifications with success criteria, driving schedules from design to release, and managing production launches and adoption. You will lead and coordinate efforts across Engineering, Design, Data Science, Product Marketing, Sales, and Customer Success to develop an analytics platform that is enterprise-ready, differentiated, and deeply integrated across Siteimprove s broader platform. You will have end-to-end ownership from strategy to delivery to measurement and will provide regular visibility to senior leadership on pillar performance, priorities, and risks. Own the Analytics pillar strategy and roadmap spanning web analytics, digital experience analytics, marketing analytics, and app (product) analytics within Siteimprove s agentic content intelligence platform. Define Siteimprove s differentiated analytics position: who we serve best, what jobs we do better than incumbents, and how we win in a crowded market. Drive a unified, simple UX that consolidates insights across analytics disciplines, with consistent entities, navigation, and workflows that reduce fragmentation and improve adoption. Establish an ecosystem integration strategy across key partner categories (tag management, BI, CDP/CRM, ad platforms, experimentation, consent/privacy, data warehouses) including build vs buy vs partner recommendations. Build proactive insight systems: anomaly detection, opportunity surfacing, segmentation, attribution-informed signals, and next best actions that guide teams to outcomes. Ensure Analytics actively powers other pillars by providing actionable signals and segmentation that improve Search and Accessibility prioritization, measurement, and executive reporting. Partner with Engineering and Data Science to define data pipelines, identity/consent approaches (as applicable), event and content schemas, governance controls, and reliability SLAs. Define and operate a metrics and quality program: instrumentation, adoption funnels, data completeness, latency, accuracy, and customer outcome measurement. Lead cross-functional execution from discovery through launch, ensuring high-quality delivery, clear stakeholder alignment, and pragmatic tradeoffs for time-to-market. Represent the Analytics pillar internally and externally through customer briefings, roadmap narratives, executive updates, and enablement for Sales and Customer Success. What we will require of you Bachelor s degree in Computer Science, Engineering, Information Systems, Data Science, Business Analytics, or equivalent experience. 8+ years of product management experience, including ownership of strategy and roadmap for complex B2B SaaS products. Experience building analytics products or data platforms (web/app analytics, marketing analytics, DXA, BI, data pipelines) with a Strong grasp of measurement concepts. Demonstrated ability to drive simplified, unified experiences across complex product surfaces and cross-functional data domains. Strong technical fluency: ability to engage on event models, tagging/collection approaches, data pipelines, privacy/consent considerations, and scalable architecture tradeoffs.Proven ability to lead cross-functional teams and influence without authority across Product, Engineering, Design, Data Science, and GTM. Excellent communicator and writer, able to align stakeholders and make crisp tradeoffs. High ownership: you drive clarity, momentum, and outcomes. Remote or Hybrid EU, UK, Canada, or United States What we will love about you Experience in analytics products: digital analytics, marketing analytics, BI, experimentation, monitoring/observability, or data platforms. Familiarity with event instrumentation, identity/resolution, schema/taxonomy design, and data governance. Experience with AI-powered analytics: natural language querying, summarization, recommendations, or agentic workflows, with strong trust/guardrail instincts. Integrations/platform experience (APIs, webhooks, warehouse/BI connectors, workflow tools like Jira/Asana/ServiceNow). Experience with regulated enterprise customers and privacy/security constraints. In addition, we hope you will appreciate: Rest and relaxation: 25 days of annual leave plus 10 paid public holidays, giving you time to recharge, focus on your wellbeing, and take meaningful time away when you need it. Comprehensive benefits: Private Medical Insurance, enhanced family leave and Step Back-In programme, wellbeing support through Canada Life (including 24/7 GP access, mental health services, fitness and wellbeing programmes), life assurance, and travel-to-work reimbursement supporting you and your family at every stage. Prepare for the future: Aviva workplace pension with employer contributions, helping you plan confidently for your long-term financial wellbeing. Siteimprove is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at .
ServiceNow Architect (Telecoms) London (Hybrid) 6 Month Contract £625/day (Outside IR35) ServiceNow Architect needed with Telecoms domain experience including Telecommunications Service Management (TSM) module experience. 6 Month Contract based in London (Hybrid). Paying up to £625/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London . Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) module experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
19/05/2026
Contractor
ServiceNow Architect (Telecoms) London (Hybrid) 6 Month Contract £625/day (Outside IR35) ServiceNow Architect needed with Telecoms domain experience including Telecommunications Service Management (TSM) module experience. 6 Month Contract based in London (Hybrid). Paying up to £625/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London . Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) module experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
Remote Product Solution EngineerRemote, United Kingdom JOB DESCRIPTION - Product Solution Engineer, Product Solution Engineering About Intelex At Intelex, we're not just building software; we're empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Environment, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence. Our technology enables companies to proactively manage risk to keep people and the planet safe. About the role The Product Solution Engineering Team sits at the intersection of customer pain and product strategy. We've evolved from traditional scrum teams to cross-functional squads building features that solve real customer problems at scale. We also partner with our ecosystem to extend capabilities beyond our core platform, ensuring a cohesive experience for customers.As a Product Solution Engineer (PSE) , you'll build scalable configuration solutions using low-code platforms (primarily the Intelex platform) and experiment with AI-assisted development to validate product hypotheses faster. You'll work embedded in product squads, translating customer requirements into technical solutions that influence our roadmap. For this senior role, you'll also bring deep platform expertise to guide build-versus-partner decisions and ensure our partner ecosystem aligns with product strategy. How you'll make a difference: Solution Validation & Building (50%) Design and build advanced configuration solutions on the Intelex platform for complex customer use cases Progress solutions through Build 1 (5 customers) Build 2 (50 customers) Build 3 (500+ customers) maturity stages Identify patterns across customer requirements to build generalizable solutions rather than one-offs Partner with Engineering teams from day one to ensure smooth productization handoff Translate customer pain points into technical requirements for product squads Participate in Voice of Customer (VOC) sessions and occasional customer site visits Platform & Partner Strategy (30%) Contribute to "build versus partner" decisions for applications and integrations, leveraging your deep understanding of Intelex platform capabilities and partner ecosystem Review design of partner-developed applications to ensure platform integrity, scalability, and alignment with product strategy Provide technical guidance on partner integration feasibility and architecture Educate internal teams (Services, Support, Sales) on Intelex platform capabilities and partner offerings Collaborate with Partnership Org to establish partner development guidelines Innovation & Team Leadership (20%) Experiment with AI-assisted development tools (Cursor, Claude Code, etc.) to build rapid prototypes for validation Mentor PSE team members on Intelex platform best practices, scalable configuration patterns, and common pitfalls Contribute to our evolving Rapid Validation Playbook based on what works in practice Share insights that inform partner development frameworks and integration standards What you bring to the table: Required Experience & Skills 4-6 years building solutions on low-code/no-code platforms (e.g., Salesforce, ServiceNow, OutSystems, Mendix, PowerApps, Intelex) 2+ years Intelex platform experience strongly preferred - we need deep platform expertise to guide partner decisions and mentor the team Proven ability to scale solutions from prototype to production-you've seen what happens when one-off solutions need to serve hundreds of customers Strong systems thinking: you naturally identify patterns across use cases and design for generalization, not just the immediate request Experience working in product-focused environments where iteration speed matters more than architectural purity Partner ecosystem familiarity: you've implemented partner integrations or applications and understand how they extend platform capabilities Comfortable with ambiguity and rapid change-our processes are defined but evolving, and you'll help shape them Preferred Skills Understanding of low-code platforms beyond Intelex (Salesforce, ServiceNow, etc.) - helpful for bringing external best practices EHSQ domain knowledge (understanding of compliance, auditing, incident management, etc.) Familiarity with AI-assisted development tools (GitHub Copilot, Goose, Cursor, Claude Code, Replit, Lovable, etc.) Basic understanding of web technologies (HTML, CSS, JavaScript) for customization work Experience with remote collaboration across time zones Work Traits We Value Pragmatic builder: You'd rather ship a working solution today than a perfectly architected solution next quarter Customer-obsessed: You care deeply about solving real problems, not just checking technical boxes Intellectually curious: You experiment with new tools and approaches, then share what you learn Collaborative: You work well embedded in product squads and don't need to be the hero Resilient: You're comfortable being uncomfortable - rapid iteration means things change, and that excites rather than drains you Education Bachelor's degree in Computer Science, Information Systems, or related technical field. Equivalent practical experience building platform-based solutions will also be considered. Who This Role Is NOT For Be honest with yourself before applying. This role isn't a fit if you: Want to write production code in Java/Python/C# all day (that's Engineering's role) Need highly structured processes and clear 12-month roadmaps (we're iterating rapidly) Prefer deep technical architecture over pragmatic solutions (we optimize for speed of learning) View this as pure partner management (you'll contribute to partner strategy, but 70% of your time is building and validating product solutions) How to Apply Send your resume and a brief note (3-4 paragraphs) answering these questions: Bonus question for Intelex platform experts: We value thoughtful, specific answers over generic cover letters. Show us how you think, not just what you've done. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates
19/05/2026
Full time
Remote Product Solution EngineerRemote, United Kingdom JOB DESCRIPTION - Product Solution Engineer, Product Solution Engineering About Intelex At Intelex, we're not just building software; we're empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Environment, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence. Our technology enables companies to proactively manage risk to keep people and the planet safe. About the role The Product Solution Engineering Team sits at the intersection of customer pain and product strategy. We've evolved from traditional scrum teams to cross-functional squads building features that solve real customer problems at scale. We also partner with our ecosystem to extend capabilities beyond our core platform, ensuring a cohesive experience for customers.As a Product Solution Engineer (PSE) , you'll build scalable configuration solutions using low-code platforms (primarily the Intelex platform) and experiment with AI-assisted development to validate product hypotheses faster. You'll work embedded in product squads, translating customer requirements into technical solutions that influence our roadmap. For this senior role, you'll also bring deep platform expertise to guide build-versus-partner decisions and ensure our partner ecosystem aligns with product strategy. How you'll make a difference: Solution Validation & Building (50%) Design and build advanced configuration solutions on the Intelex platform for complex customer use cases Progress solutions through Build 1 (5 customers) Build 2 (50 customers) Build 3 (500+ customers) maturity stages Identify patterns across customer requirements to build generalizable solutions rather than one-offs Partner with Engineering teams from day one to ensure smooth productization handoff Translate customer pain points into technical requirements for product squads Participate in Voice of Customer (VOC) sessions and occasional customer site visits Platform & Partner Strategy (30%) Contribute to "build versus partner" decisions for applications and integrations, leveraging your deep understanding of Intelex platform capabilities and partner ecosystem Review design of partner-developed applications to ensure platform integrity, scalability, and alignment with product strategy Provide technical guidance on partner integration feasibility and architecture Educate internal teams (Services, Support, Sales) on Intelex platform capabilities and partner offerings Collaborate with Partnership Org to establish partner development guidelines Innovation & Team Leadership (20%) Experiment with AI-assisted development tools (Cursor, Claude Code, etc.) to build rapid prototypes for validation Mentor PSE team members on Intelex platform best practices, scalable configuration patterns, and common pitfalls Contribute to our evolving Rapid Validation Playbook based on what works in practice Share insights that inform partner development frameworks and integration standards What you bring to the table: Required Experience & Skills 4-6 years building solutions on low-code/no-code platforms (e.g., Salesforce, ServiceNow, OutSystems, Mendix, PowerApps, Intelex) 2+ years Intelex platform experience strongly preferred - we need deep platform expertise to guide partner decisions and mentor the team Proven ability to scale solutions from prototype to production-you've seen what happens when one-off solutions need to serve hundreds of customers Strong systems thinking: you naturally identify patterns across use cases and design for generalization, not just the immediate request Experience working in product-focused environments where iteration speed matters more than architectural purity Partner ecosystem familiarity: you've implemented partner integrations or applications and understand how they extend platform capabilities Comfortable with ambiguity and rapid change-our processes are defined but evolving, and you'll help shape them Preferred Skills Understanding of low-code platforms beyond Intelex (Salesforce, ServiceNow, etc.) - helpful for bringing external best practices EHSQ domain knowledge (understanding of compliance, auditing, incident management, etc.) Familiarity with AI-assisted development tools (GitHub Copilot, Goose, Cursor, Claude Code, Replit, Lovable, etc.) Basic understanding of web technologies (HTML, CSS, JavaScript) for customization work Experience with remote collaboration across time zones Work Traits We Value Pragmatic builder: You'd rather ship a working solution today than a perfectly architected solution next quarter Customer-obsessed: You care deeply about solving real problems, not just checking technical boxes Intellectually curious: You experiment with new tools and approaches, then share what you learn Collaborative: You work well embedded in product squads and don't need to be the hero Resilient: You're comfortable being uncomfortable - rapid iteration means things change, and that excites rather than drains you Education Bachelor's degree in Computer Science, Information Systems, or related technical field. Equivalent practical experience building platform-based solutions will also be considered. Who This Role Is NOT For Be honest with yourself before applying. This role isn't a fit if you: Want to write production code in Java/Python/C# all day (that's Engineering's role) Need highly structured processes and clear 12-month roadmaps (we're iterating rapidly) Prefer deep technical architecture over pragmatic solutions (we optimize for speed of learning) View this as pure partner management (you'll contribute to partner strategy, but 70% of your time is building and validating product solutions) How to Apply Send your resume and a brief note (3-4 paragraphs) answering these questions: Bonus question for Intelex platform experts: We value thoughtful, specific answers over generic cover letters. Show us how you think, not just what you've done. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Senior Network Engineer Role Summary As a Senior Network Engineer, you will design, implement, and operate a large-scale Cisco-based global enterprise network across campus, WAN, SD-WAN, wireless, and cloud environments. You'll lead complex initiatives, ensure production stability, and drive continuous improvement aligned with global architecture standards.This senior-level role requires strong technical depth, sound judgment, and operational ownership. You will mentor engineers, collaborate cross-functionally, and partner with Staff/Principal engineers to evolve the network.This role is remote within the UK and supports a globally distributed environment. Strong professional English is required for daily collaboration across North America, EMEA, and APAC. Key Responsibilities WAN, Routing, Switching & Wireless Design and operate Cisco SD-WAN architectures (control/data/management planes) Implement segmentation (VPNs/VRFs), application-aware routing, and DIA strategies Lead WAN-to-SD-WAN migrations Design, implement, and troubleshoot: + BGP (eBGP/iBGP): redistribution, filtering, route-maps, path selection + OSPF: multi-area, summarization, LSA optimization + EIGRP (legacy environments) Implement high availability: HSRP/VRRP, ECMP, IP SLA, WAN failover Design and operate Cisco Catalyst 9800 WLCs Optimize RF, RRM, and roaming performance; troubleshoot high-density environments Implement secure wireless (ISE, 802.1X) and support site surveys Campus & Switching Design and operate Cisco Catalyst 9000 (9300/9400/9500) Implement L2/L3 features: VLAN/SVI, LACP, Rapid-PVST/MST, storm control Perform deep packet-path analysis across network layers Automation, Observability & Cloud (AWS) Develop automation using Ansible and/or Python Integrate with Cisco APIs (RESTCONF, NETCONF, SD-WAN APIs) Use Catalyst Center (DNAC) for provisioning and assurance Leverage telemetry (NetFlow, SNMP, streaming) for visibility Partner with Cloud Engineering on hybrid AWS connectivity Design HA routing between on-prem, SD-WAN, and AWS (BGP, failover) Support WAN transformation and cloud integration initiatives Correlate data across platforms to identify systemic issues Use SD-WAN, Catalyst Center, and firewall analytics for proactive monitoring Validate AI-driven insights using packet-level analysis Reduce MTTD/MTTR via telemetry and intelligent monitoring Drive adoption of AIOps and improve alerting/observability standards Automate repetitive operational tasks aligned with DevOps workflows Security, Identity & Access Operate Cisco Firepower NGFW (FMC-managed) Troubleshoot ACLs, NAT, IPS, VPNs, and HA configurations Analyze packet captures for routing/policy issues Design and support 802.1X (wired/wireless) with Cisco ISE: + Policy sets, profiling, TACACS+, dynamic VLANs Partner with Security teams on Zero Trust enforcement Collaboration & Operations Work across global teams and time zones Participate in design, incident, and operational reviews Maintain accurate documentation Participate in on-call rotations Demonstrate ownership, accountability, and continuous learning Required Qualifications 6-8 years enterprise network engineering experience CCNP certification (required) Advanced Cisco networking expertise Strong BGP and OSPF design/troubleshooting skills Proven Cisco SD-WAN experience Hands-on with: + Cisco Catalyst 9000 + Cisco Catalyst 9800 WLC + Cisco Firepower NGFW + Cisco ISE (802.1X) High-availability network design experience Experience with AWS and/or Azure connectivity Strong production troubleshooting skills Automation experience ( Ansible or Python required ) Experience in global/multi-region environments Professional English proficiency ITIL (Incident & Change Management) experience ServiceNow experience Preferred Qualifications & Competencies CCNP Enterprise Automation (ENAUTO 300-425) Experience in 24/7 global support environments Strong problem-solving and ownership mindset Clear written and verbal communication Openness to feedback and continuous improvementIf a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
16/05/2026
Full time
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Senior Network Engineer Role Summary As a Senior Network Engineer, you will design, implement, and operate a large-scale Cisco-based global enterprise network across campus, WAN, SD-WAN, wireless, and cloud environments. You'll lead complex initiatives, ensure production stability, and drive continuous improvement aligned with global architecture standards.This senior-level role requires strong technical depth, sound judgment, and operational ownership. You will mentor engineers, collaborate cross-functionally, and partner with Staff/Principal engineers to evolve the network.This role is remote within the UK and supports a globally distributed environment. Strong professional English is required for daily collaboration across North America, EMEA, and APAC. Key Responsibilities WAN, Routing, Switching & Wireless Design and operate Cisco SD-WAN architectures (control/data/management planes) Implement segmentation (VPNs/VRFs), application-aware routing, and DIA strategies Lead WAN-to-SD-WAN migrations Design, implement, and troubleshoot: + BGP (eBGP/iBGP): redistribution, filtering, route-maps, path selection + OSPF: multi-area, summarization, LSA optimization + EIGRP (legacy environments) Implement high availability: HSRP/VRRP, ECMP, IP SLA, WAN failover Design and operate Cisco Catalyst 9800 WLCs Optimize RF, RRM, and roaming performance; troubleshoot high-density environments Implement secure wireless (ISE, 802.1X) and support site surveys Campus & Switching Design and operate Cisco Catalyst 9000 (9300/9400/9500) Implement L2/L3 features: VLAN/SVI, LACP, Rapid-PVST/MST, storm control Perform deep packet-path analysis across network layers Automation, Observability & Cloud (AWS) Develop automation using Ansible and/or Python Integrate with Cisco APIs (RESTCONF, NETCONF, SD-WAN APIs) Use Catalyst Center (DNAC) for provisioning and assurance Leverage telemetry (NetFlow, SNMP, streaming) for visibility Partner with Cloud Engineering on hybrid AWS connectivity Design HA routing between on-prem, SD-WAN, and AWS (BGP, failover) Support WAN transformation and cloud integration initiatives Correlate data across platforms to identify systemic issues Use SD-WAN, Catalyst Center, and firewall analytics for proactive monitoring Validate AI-driven insights using packet-level analysis Reduce MTTD/MTTR via telemetry and intelligent monitoring Drive adoption of AIOps and improve alerting/observability standards Automate repetitive operational tasks aligned with DevOps workflows Security, Identity & Access Operate Cisco Firepower NGFW (FMC-managed) Troubleshoot ACLs, NAT, IPS, VPNs, and HA configurations Analyze packet captures for routing/policy issues Design and support 802.1X (wired/wireless) with Cisco ISE: + Policy sets, profiling, TACACS+, dynamic VLANs Partner with Security teams on Zero Trust enforcement Collaboration & Operations Work across global teams and time zones Participate in design, incident, and operational reviews Maintain accurate documentation Participate in on-call rotations Demonstrate ownership, accountability, and continuous learning Required Qualifications 6-8 years enterprise network engineering experience CCNP certification (required) Advanced Cisco networking expertise Strong BGP and OSPF design/troubleshooting skills Proven Cisco SD-WAN experience Hands-on with: + Cisco Catalyst 9000 + Cisco Catalyst 9800 WLC + Cisco Firepower NGFW + Cisco ISE (802.1X) High-availability network design experience Experience with AWS and/or Azure connectivity Strong production troubleshooting skills Automation experience ( Ansible or Python required ) Experience in global/multi-region environments Professional English proficiency ITIL (Incident & Change Management) experience ServiceNow experience Preferred Qualifications & Competencies CCNP Enterprise Automation (ENAUTO 300-425) Experience in 24/7 global support environments Strong problem-solving and ownership mindset Clear written and verbal communication Openness to feedback and continuous improvementIf a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Data and BI Engineer Department: Delivery Employment Type: Full Time Location: London Reporting To: Jason Gopaul Description Sabio is a global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our focus is on creating state of the art real time communications platforms and contact centre system integration. At our core, we are problem solvers with a strong engineering mindset and a 'can do' attitude. We are currently looking for a passionate and enthusiastic Data & BI Engineer (Mid Level) reporting into our Global Data Integration and Systems Manager. This role combines data engineering and business intelligence development, with responsibility for building scalable data pipelines, integrating enterprise systems such as ServiceNow and Salesforce, and delivering high quality reporting and insights through Power BI. The successful candidate will play a key role in shaping Sabio's data landscape, ensuring data is reliable, accessible and optimised for business decision making. Key Responsibilities Data Engineering Design, build, and maintain scalable data pipelines across multiple systems Develop and manage ETL/ELT processes to ensure high quality, reliable data Integrate data from enterprise platforms including ServiceNow, Salesforce and other systems Implement and support modern data platforms, including Microsoft Fabric Apply medallion architecture principles (Bronze, Silver, Gold layers) to structure and optimise data flows Ensure data governance, security and performance standards are met Business Intelligence & Reporting Design, develop, and maintain Power BI dashboards and reports Build and maintain semantic models, measures and calculated logic (DAX) Translate business requirements into scalable data models and visualisations Optimise report performance, usability and consistency Deliver actionable insights to support business decision making Data Management & Quality Ensure accuracy, completeness and integrity of data across systems Manage data pipelines and support data quality frameworks Identify and resolve data issues, inconsistencies and gaps Continuously improve data processes and reporting workflows Stakeholder Engagement Work closely with business stakeholders to gather reporting requirements Collaborate with cross functional teams across technology and operations Present insights clearly to both technical and non technical audiences Support adoption and effective use of dashboards and reporting tools Skills Knowledge and Expertise Essential Experience in data engineering and/or BI development roles (3-6 years typical) Strong experience with Power BI (dashboard development, DAX, modelling) Strong SQL skills for querying and transforming data Experience integrating Salesforce data Experience working with ServiceNow data or APIs Experience designing and managing ETL/ELT pipelines Solid understanding of data modelling (star schema, dimensional modelling) Strong analytical and problem solving skills Excellent communication skills with stakeholders Desirable Experience with Microsoft Fabric Understanding of medallion architecture (Bronze, Silver, Gold layers) Experience with cloud platforms (Azure preferred) Experience working with APIs and automation Exposure to Certinia / financial or resource management data Background in telecoms, services or consulting environments Personal Attributes Highly detail oriented with strong focus on data accuracy Proactive, self driven and solution focused Strong collaboration and stakeholder engagement skills Comfortable working in a fast paced, evolving environment Benefits Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.)
15/05/2026
Full time
Data and BI Engineer Department: Delivery Employment Type: Full Time Location: London Reporting To: Jason Gopaul Description Sabio is a global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our focus is on creating state of the art real time communications platforms and contact centre system integration. At our core, we are problem solvers with a strong engineering mindset and a 'can do' attitude. We are currently looking for a passionate and enthusiastic Data & BI Engineer (Mid Level) reporting into our Global Data Integration and Systems Manager. This role combines data engineering and business intelligence development, with responsibility for building scalable data pipelines, integrating enterprise systems such as ServiceNow and Salesforce, and delivering high quality reporting and insights through Power BI. The successful candidate will play a key role in shaping Sabio's data landscape, ensuring data is reliable, accessible and optimised for business decision making. Key Responsibilities Data Engineering Design, build, and maintain scalable data pipelines across multiple systems Develop and manage ETL/ELT processes to ensure high quality, reliable data Integrate data from enterprise platforms including ServiceNow, Salesforce and other systems Implement and support modern data platforms, including Microsoft Fabric Apply medallion architecture principles (Bronze, Silver, Gold layers) to structure and optimise data flows Ensure data governance, security and performance standards are met Business Intelligence & Reporting Design, develop, and maintain Power BI dashboards and reports Build and maintain semantic models, measures and calculated logic (DAX) Translate business requirements into scalable data models and visualisations Optimise report performance, usability and consistency Deliver actionable insights to support business decision making Data Management & Quality Ensure accuracy, completeness and integrity of data across systems Manage data pipelines and support data quality frameworks Identify and resolve data issues, inconsistencies and gaps Continuously improve data processes and reporting workflows Stakeholder Engagement Work closely with business stakeholders to gather reporting requirements Collaborate with cross functional teams across technology and operations Present insights clearly to both technical and non technical audiences Support adoption and effective use of dashboards and reporting tools Skills Knowledge and Expertise Essential Experience in data engineering and/or BI development roles (3-6 years typical) Strong experience with Power BI (dashboard development, DAX, modelling) Strong SQL skills for querying and transforming data Experience integrating Salesforce data Experience working with ServiceNow data or APIs Experience designing and managing ETL/ELT pipelines Solid understanding of data modelling (star schema, dimensional modelling) Strong analytical and problem solving skills Excellent communication skills with stakeholders Desirable Experience with Microsoft Fabric Understanding of medallion architecture (Bronze, Silver, Gold layers) Experience with cloud platforms (Azure preferred) Experience working with APIs and automation Exposure to Certinia / financial or resource management data Background in telecoms, services or consulting environments Personal Attributes Highly detail oriented with strong focus on data accuracy Proactive, self driven and solution focused Strong collaboration and stakeholder engagement skills Comfortable working in a fast paced, evolving environment Benefits Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.)
Boomi is the leading data activation company, empowering organizations to connect their applications and data seamlessly. We are looking for a talented Senior Solutions Engineer to join our EMEA organization and help drive our growth. Location: UK, Remote What you'll do: Gain access to and manage relationships with customer technical staff functions to understand their requirements and challenges effectively. Qualify sales opportunities by understanding customer technical requirements, decision making processes, and underlying demand drivers. Uncover and articulate the business value of Boomi's Enterprise Platform. Create compelling presentations that demonstrate to technical as well as business decision makers how Boomi effectively addresses pain points. Provide technical expertise and guidance throughout the sales process, ensuring a smooth transition from presales to implementation. Understand the competitive landscape and position Boomi's solutions effectively against competitors. Collaborate with sales teams, solution architects, leaders, and cross functional technical groups to ensure a consistent and effective approach to solution application and development. Stay updated on industry trends, the competitive landscape, and emerging technologies relevant to Boomi's offerings (Agentic AI, iPaaS, APIM, B2B/EDI, Business Process Automation, Managed File Transfer, Data Integration and Data Governance). The Experience you bring: Hands on experience with integration development or data synchronization platforms such as API Management, Master Data Management or related technology platforms is a significant advantage. Experience with any EDA platform: Solace, Kafka, ActiveMQ, RabbitMQ, Google Pub/Sub, Amazon SNS is a plus. Experience with any Data platform like: Snowflake, Databricks, Redshift, BigQueries, Microsoft Fabric, Informatica, Talend, Tibco is a plus. Experience with Integration Platforms (iPaaS) like Mulesoft, SAP BTP, Tibco, IBM webmethods, Workato is a plus. Experience with AI platform like Amazon Bedrock, Microsoft Foundry, Google Vertex AI, IBM watsonx.ai, or other platforms is a plus. A Bachelor's Degree in Engineering, Computer Science, Applied Science, Business System Administration, or equivalent experience. Extensive client facing experience with a strong technical aptitude and presentation skill and/or Experience in field sales or customer consulting experience is preferred. Working experience with a global system integrator is a big plus. Track record of successful projects in Enterprise accounts. Experience in field sales or customer consulting experience is preferred. Working experience with a global system integrator is a big plus. Good understanding of integration technologies with a focus on APIs, data management, Agentic development or Event Driven Architectures. Experience to carry quota and provide support to sales planning activities such as forecasting, account planning and go to market strategies. Integration experience with enterprise applications such as SAP, Oracle EBS, Fusion, Netsuite, MS Dynamics, Business Central, BizTalk, ServiceNow, Salesforce, IFS or others is also an advantage. Strong business acumen with the ability to understand, design, and validate system architectures that are relevant in modern enterprise environments. Ability to uncover customer needs and articulate the business value of solutions effectively. Ability to prioritize tasks and foster effective communication in global cross functional teams. Ability to take ownership in highly professional teams. Excellent written and verbal communication skills in English. Strong presentation skills, active listening and comfort presenting to a wide variety of audiences, both in terms of responsibility and technical acumen. A natural passion for creative problem solving and a curiosity to understand how things work. Ability to switch between working independently or collaboratively for extended periods. Understand the importance of continuous learning while also being a coach and mentor to other team members. If you are passionate about technology, thrive in a customer facing role, and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity to be part of the Boomi team. All employment decisions are based on business needs, job requirements, and individual qualifications.
11/05/2026
Full time
Boomi is the leading data activation company, empowering organizations to connect their applications and data seamlessly. We are looking for a talented Senior Solutions Engineer to join our EMEA organization and help drive our growth. Location: UK, Remote What you'll do: Gain access to and manage relationships with customer technical staff functions to understand their requirements and challenges effectively. Qualify sales opportunities by understanding customer technical requirements, decision making processes, and underlying demand drivers. Uncover and articulate the business value of Boomi's Enterprise Platform. Create compelling presentations that demonstrate to technical as well as business decision makers how Boomi effectively addresses pain points. Provide technical expertise and guidance throughout the sales process, ensuring a smooth transition from presales to implementation. Understand the competitive landscape and position Boomi's solutions effectively against competitors. Collaborate with sales teams, solution architects, leaders, and cross functional technical groups to ensure a consistent and effective approach to solution application and development. Stay updated on industry trends, the competitive landscape, and emerging technologies relevant to Boomi's offerings (Agentic AI, iPaaS, APIM, B2B/EDI, Business Process Automation, Managed File Transfer, Data Integration and Data Governance). The Experience you bring: Hands on experience with integration development or data synchronization platforms such as API Management, Master Data Management or related technology platforms is a significant advantage. Experience with any EDA platform: Solace, Kafka, ActiveMQ, RabbitMQ, Google Pub/Sub, Amazon SNS is a plus. Experience with any Data platform like: Snowflake, Databricks, Redshift, BigQueries, Microsoft Fabric, Informatica, Talend, Tibco is a plus. Experience with Integration Platforms (iPaaS) like Mulesoft, SAP BTP, Tibco, IBM webmethods, Workato is a plus. Experience with AI platform like Amazon Bedrock, Microsoft Foundry, Google Vertex AI, IBM watsonx.ai, or other platforms is a plus. A Bachelor's Degree in Engineering, Computer Science, Applied Science, Business System Administration, or equivalent experience. Extensive client facing experience with a strong technical aptitude and presentation skill and/or Experience in field sales or customer consulting experience is preferred. Working experience with a global system integrator is a big plus. Track record of successful projects in Enterprise accounts. Experience in field sales or customer consulting experience is preferred. Working experience with a global system integrator is a big plus. Good understanding of integration technologies with a focus on APIs, data management, Agentic development or Event Driven Architectures. Experience to carry quota and provide support to sales planning activities such as forecasting, account planning and go to market strategies. Integration experience with enterprise applications such as SAP, Oracle EBS, Fusion, Netsuite, MS Dynamics, Business Central, BizTalk, ServiceNow, Salesforce, IFS or others is also an advantage. Strong business acumen with the ability to understand, design, and validate system architectures that are relevant in modern enterprise environments. Ability to uncover customer needs and articulate the business value of solutions effectively. Ability to prioritize tasks and foster effective communication in global cross functional teams. Ability to take ownership in highly professional teams. Excellent written and verbal communication skills in English. Strong presentation skills, active listening and comfort presenting to a wide variety of audiences, both in terms of responsibility and technical acumen. A natural passion for creative problem solving and a curiosity to understand how things work. Ability to switch between working independently or collaboratively for extended periods. Understand the importance of continuous learning while also being a coach and mentor to other team members. If you are passionate about technology, thrive in a customer facing role, and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity to be part of the Boomi team. All employment decisions are based on business needs, job requirements, and individual qualifications.
The job on offer Reporting to the EUS Lead Group, the role will have Second Line responsibility for pre-empting (Automation), investigating and resolving Incidents. Completing IMACs and Requests where applicable; and assisting with Problem, Project and NSR Tasks assigned to the Desktop Support Team. The individual will also support Testing for the Evergreen Desktop service. The individual must be MoD SC Cleared or be capable of obtaining MoD SC Clearance. The candidate must be a sole UK National, with a full UK Driving Licence. Your role • Second Line responsibility for resolving Incidents to SLA • Requests/IMACs completion to SLA • Escalations - responsibility to be below 2%, per Incident per month • CSATs for Incidents handled to over 4.5 out of 5 per month • Pro-active communication with the Service Desk and Level3 Teams, leading to efficient resolutions and completions • Undertaking Project Tasks in support of both internal and external Project Managers • Completing Problem Tasks to KPI • Undertaking NSR Tasks to agreed timescales • Effective Customer handling • Keeping the EUS Lead Group informed of any IT concerns escalating as necessary Your profile • Microsoft Windows O/S (Windows 10 & Windows 7) - working knowledge of build, configuration and registry settings • Desktop hardware architecture - predominately HP desktop and laptops • SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting • Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration • Active Directory - basic administration, User configuration • Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business) • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity • Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting and batch Files • Security - disk encryption using bit locker, NTFS permissions and shared folder security • Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners • Working Knowledge of IT Service Management (ITSM) software (ServiceNow) especially Incidents and Requests Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
24/09/2022
Full time
The job on offer Reporting to the EUS Lead Group, the role will have Second Line responsibility for pre-empting (Automation), investigating and resolving Incidents. Completing IMACs and Requests where applicable; and assisting with Problem, Project and NSR Tasks assigned to the Desktop Support Team. The individual will also support Testing for the Evergreen Desktop service. The individual must be MoD SC Cleared or be capable of obtaining MoD SC Clearance. The candidate must be a sole UK National, with a full UK Driving Licence. Your role • Second Line responsibility for resolving Incidents to SLA • Requests/IMACs completion to SLA • Escalations - responsibility to be below 2%, per Incident per month • CSATs for Incidents handled to over 4.5 out of 5 per month • Pro-active communication with the Service Desk and Level3 Teams, leading to efficient resolutions and completions • Undertaking Project Tasks in support of both internal and external Project Managers • Completing Problem Tasks to KPI • Undertaking NSR Tasks to agreed timescales • Effective Customer handling • Keeping the EUS Lead Group informed of any IT concerns escalating as necessary Your profile • Microsoft Windows O/S (Windows 10 & Windows 7) - working knowledge of build, configuration and registry settings • Desktop hardware architecture - predominately HP desktop and laptops • SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting • Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration • Active Directory - basic administration, User configuration • Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business) • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity • Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting and batch Files • Security - disk encryption using bit locker, NTFS permissions and shared folder security • Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners • Working Knowledge of IT Service Management (ITSM) software (ServiceNow) especially Incidents and Requests Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
VB6 Software Developer - Remote Working (Telford Based) The Job on offer The Software Engineer will work within a multi-disciplined engineering team and will be involved in development of new products and maintenance of existing products. Your Role Capgemini is excited to announce that we are adding to our team of experienced Developers. The Software Engineer will work within a multi-disciplined engineering team and will be involved in development of new products and maintenance of existing products. • Carry out development in accordance with the agreed requirements and development standards. • Support of existing products and services, both reactive and proactive. • Testing of products in accordance with the test strategy to ensure that they are fit for purpose. • Assisting team members in examining packages of work and giving realistic timescales for completion. • Completion of work allocated within agreed time, cost and quality criteria and fully participating within an agile delivery environment. • Management and control of problems and change within their area of responsibility, including negotiation with other teams as necessary. • Prompt escalation of problems, issues and risks as necessary. • Playing an active part in process improvement, awareness of and compliance with all relevant quality processes and procedures, including completion of all the specified quality records. Your Profile It would be great if you had good experience of: VB6, VBA SQL and SQL Server Azure DevOps It would be nice if you had experience of: .Net, .Net Core, C#, MS Access PL/SQL and Oracle databases HTML, CSS, JavaScript, Vue.js Bootstrap, RESTful API, PowerShell ASP Net MVC 4 or above ServiceNow Supporting services in a production environment, managing incidents, and resolving issues. These could be applications built by your team or 3rd party applications built by other suppliers Knowledge of Agile methodology, OO Analysis & Design techniques Awareness of Risk, Change & Problem Management Awareness of Configuration Management Awareness of testing best practice Awareness of DevOps Pipelines and ALM Awareness of MS Azure Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. , Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
21/09/2022
Full time
VB6 Software Developer - Remote Working (Telford Based) The Job on offer The Software Engineer will work within a multi-disciplined engineering team and will be involved in development of new products and maintenance of existing products. Your Role Capgemini is excited to announce that we are adding to our team of experienced Developers. The Software Engineer will work within a multi-disciplined engineering team and will be involved in development of new products and maintenance of existing products. • Carry out development in accordance with the agreed requirements and development standards. • Support of existing products and services, both reactive and proactive. • Testing of products in accordance with the test strategy to ensure that they are fit for purpose. • Assisting team members in examining packages of work and giving realistic timescales for completion. • Completion of work allocated within agreed time, cost and quality criteria and fully participating within an agile delivery environment. • Management and control of problems and change within their area of responsibility, including negotiation with other teams as necessary. • Prompt escalation of problems, issues and risks as necessary. • Playing an active part in process improvement, awareness of and compliance with all relevant quality processes and procedures, including completion of all the specified quality records. Your Profile It would be great if you had good experience of: VB6, VBA SQL and SQL Server Azure DevOps It would be nice if you had experience of: .Net, .Net Core, C#, MS Access PL/SQL and Oracle databases HTML, CSS, JavaScript, Vue.js Bootstrap, RESTful API, PowerShell ASP Net MVC 4 or above ServiceNow Supporting services in a production environment, managing incidents, and resolving issues. These could be applications built by your team or 3rd party applications built by other suppliers Knowledge of Agile methodology, OO Analysis & Design techniques Awareness of Risk, Change & Problem Management Awareness of Configuration Management Awareness of testing best practice Awareness of DevOps Pipelines and ALM Awareness of MS Azure Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. , Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
