Get Staffed Online Recruitment Limited
Ringwood, Hampshire
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
03/03/2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
03/03/2026
Full time
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
Are you passionate about technology and ready to take your first step into an exciting IT career? OracleBio is offering a fantastic opportunity for a motivated and curious IT Apprentice to join our growing team and gain hands-on experience in a dynamic, professional environment. This is more than just a support role - it's a chance to learn, develop, and build the foundations of a successful career in IT. As an IT Apprentice, you'll play a key part in supporting the smooth day-to-day running of OracleBio's IT systems. Working closely with experienced IT Support Technicians and Senior Managers, you'll gain real-world exposure to technical support, systems administration, and IT operations across the organisation. You'll be supported, mentored, and encouraged to grow your technical skills while contributing meaningfully to the business from day one. Responsibilities: Provide friendly and professional first-line support to OracleBio staff for routine hardware, software, and access issues. Escalate more complex technical, infrastructure, or security matters appropriately. Troubleshoot basic technical problems under supervision. Assist with setting up and configuring laptops, user accounts, and peripheral devices. Support the maintenance of the company's laptop estate, including updates and software installations. Help manage image storage, file transfers, and data organisation in line with company procedures. Monitor system alerts and backup processes, reporting any concerns promptly. Maintain IT asset registers and equipment allocation records. Support licensing documentation and compliance tracking. Assist with documenting system changes and routine maintenance activities. Help maintain accurate infrastructure records and operational logs. Desirable skills: We recruit based on aptitude and potential. Enthusiasm and a genuine interest in technology are essential. A quick learner with a curious mindset. Able to think on your feet and adapt to new situations. Comfortable working through complex challenges. Proactive, taking initiative and ownership. Naturally intellectually curious, eager to explore and improve. Salary: £16,000 - £18,000 per annum. Working hours: Monday to Friday, 9am - 5pm. Benefits: 5% employer pension contribution. Discretionary annual bonus scheme. Cycle to Work scheme. Time accrual system, allowing you to earn additional days off each year. Hybrid working. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
03/03/2026
Full time
Are you passionate about technology and ready to take your first step into an exciting IT career? OracleBio is offering a fantastic opportunity for a motivated and curious IT Apprentice to join our growing team and gain hands-on experience in a dynamic, professional environment. This is more than just a support role - it's a chance to learn, develop, and build the foundations of a successful career in IT. As an IT Apprentice, you'll play a key part in supporting the smooth day-to-day running of OracleBio's IT systems. Working closely with experienced IT Support Technicians and Senior Managers, you'll gain real-world exposure to technical support, systems administration, and IT operations across the organisation. You'll be supported, mentored, and encouraged to grow your technical skills while contributing meaningfully to the business from day one. Responsibilities: Provide friendly and professional first-line support to OracleBio staff for routine hardware, software, and access issues. Escalate more complex technical, infrastructure, or security matters appropriately. Troubleshoot basic technical problems under supervision. Assist with setting up and configuring laptops, user accounts, and peripheral devices. Support the maintenance of the company's laptop estate, including updates and software installations. Help manage image storage, file transfers, and data organisation in line with company procedures. Monitor system alerts and backup processes, reporting any concerns promptly. Maintain IT asset registers and equipment allocation records. Support licensing documentation and compliance tracking. Assist with documenting system changes and routine maintenance activities. Help maintain accurate infrastructure records and operational logs. Desirable skills: We recruit based on aptitude and potential. Enthusiasm and a genuine interest in technology are essential. A quick learner with a curious mindset. Able to think on your feet and adapt to new situations. Comfortable working through complex challenges. Proactive, taking initiative and ownership. Naturally intellectually curious, eager to explore and improve. Salary: £16,000 - £18,000 per annum. Working hours: Monday to Friday, 9am - 5pm. Benefits: 5% employer pension contribution. Discretionary annual bonus scheme. Cycle to Work scheme. Time accrual system, allowing you to earn additional days off each year. Hybrid working. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
QUALITY ASSURANCE ENGINEER NEEDED IN TELFORD (SHROPSHIRE) We are proud to be working with a long standing FMCG manufacturing business in Telford who are actively seeking a Quality Assurance Engineer to join them on a permanent basis, the working hours with this job are 9am-5pm Monday to Friday (with some slight flexibility on the start and finish time), and the annual salary is paying up to £32,000 per annum (DOE). The hiring manager would like someone who has some formal qualifications in either the English Language, Mathematics or a Science-based subject, and as the role will involve both office and shop floor duties, we are looking for someone who is proficient with Microsoft Office packages. Previous experience within the packaging / FMCG / pharmaceutical industry would be highly advantageous, but other industry experience would be considered providing you have the right skill set, the hiring manager would also like someone who has been involved with internal auditing, and a formal qualification in Internal Quality Auditing would be well received. We are looking for someone who lives within a 25 mile radius of Telford (Shropshire). Someone who has previously worked as an Internal Auditor, QA Engineer, Quality Auditor, Quality Assurance Technician, Quality Engineer or Compliance Engineer would be a great fit for this role. What You Will Do: Drive quality and product safety improvements across the company, reducing waste and customer complaints. Coordinate the timely reporting of customer documentation requirements, including supplier quality questionnaires and non-conformance reports. Assist with internal quality system audits, GMP audits, and compliance audits by external accreditation bodies. Monitor and ensure compliance with current and changing legislation related to food safety, health and safety, and environmental standards. Support waste management and reduction activities, contributing to the company's environmental goals. Provide clear and up-to-date information to other departments, ensuring safe products meet the highest quality standards. What You Will Bring: Formal qualifications in English, mathematics, and a science-based subject, along with an internal quality auditing qualification. A Full UK Driving License. Experience in Corrective and Preventive Actions (CAPA) and root-cause analysis (RCA). Strong communication skills, with the ability to liaise confidently with internal teams, customers, suppliers, and certification bodies. Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to produce clear written documentation and analyse numerical data. A self-motivated and open-minded attitude, with a willingness to learn and grow within the role. This company is a leader in its field, specialising in high-quality manufacturing and pioneering innovative techniques that provide environmental and commercial advantages. Joining this team means contributing to a business that values excellence, sustainability, and continuous improvement. This role is your chance to be part of an organisation that works with leading consumer brands and is committed to delivering outstanding results. Location: This role is based in Telford (Shropshire). Interested?: If you're ready to take on this fantastic opportunity as a Quality Assurance Engineer, don't wait. Apply now and take the first step towards an exciting and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
03/03/2026
Full time
QUALITY ASSURANCE ENGINEER NEEDED IN TELFORD (SHROPSHIRE) We are proud to be working with a long standing FMCG manufacturing business in Telford who are actively seeking a Quality Assurance Engineer to join them on a permanent basis, the working hours with this job are 9am-5pm Monday to Friday (with some slight flexibility on the start and finish time), and the annual salary is paying up to £32,000 per annum (DOE). The hiring manager would like someone who has some formal qualifications in either the English Language, Mathematics or a Science-based subject, and as the role will involve both office and shop floor duties, we are looking for someone who is proficient with Microsoft Office packages. Previous experience within the packaging / FMCG / pharmaceutical industry would be highly advantageous, but other industry experience would be considered providing you have the right skill set, the hiring manager would also like someone who has been involved with internal auditing, and a formal qualification in Internal Quality Auditing would be well received. We are looking for someone who lives within a 25 mile radius of Telford (Shropshire). Someone who has previously worked as an Internal Auditor, QA Engineer, Quality Auditor, Quality Assurance Technician, Quality Engineer or Compliance Engineer would be a great fit for this role. What You Will Do: Drive quality and product safety improvements across the company, reducing waste and customer complaints. Coordinate the timely reporting of customer documentation requirements, including supplier quality questionnaires and non-conformance reports. Assist with internal quality system audits, GMP audits, and compliance audits by external accreditation bodies. Monitor and ensure compliance with current and changing legislation related to food safety, health and safety, and environmental standards. Support waste management and reduction activities, contributing to the company's environmental goals. Provide clear and up-to-date information to other departments, ensuring safe products meet the highest quality standards. What You Will Bring: Formal qualifications in English, mathematics, and a science-based subject, along with an internal quality auditing qualification. A Full UK Driving License. Experience in Corrective and Preventive Actions (CAPA) and root-cause analysis (RCA). Strong communication skills, with the ability to liaise confidently with internal teams, customers, suppliers, and certification bodies. Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to produce clear written documentation and analyse numerical data. A self-motivated and open-minded attitude, with a willingness to learn and grow within the role. This company is a leader in its field, specialising in high-quality manufacturing and pioneering innovative techniques that provide environmental and commercial advantages. Joining this team means contributing to a business that values excellence, sustainability, and continuous improvement. This role is your chance to be part of an organisation that works with leading consumer brands and is committed to delivering outstanding results. Location: This role is based in Telford (Shropshire). Interested?: If you're ready to take on this fantastic opportunity as a Quality Assurance Engineer, don't wait. Apply now and take the first step towards an exciting and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
IT Technician Our key client, a group of schools based in Bradford, is looking for an IT Technician to join their small IT support team on a temporary basis, initially for 1 month. As the IT Technician will be based in a school, any experience in the education industry would be helpful. The IT Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit an IT Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an umbrella company. Essential requirements: Enhanced DBS (either a recent certificate or registered with the update service) Previous experience in end-user support MS365 / Active Directory Strong communication and troubleshooting skills Driving licence and access to a car every day This is an excellent opportunity for an IT Technician with a strong IT support background to secure a contract with good potential to extend. If you are interested, please click the "apply now". Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me. Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
03/03/2026
Contractor
IT Technician Our key client, a group of schools based in Bradford, is looking for an IT Technician to join their small IT support team on a temporary basis, initially for 1 month. As the IT Technician will be based in a school, any experience in the education industry would be helpful. The IT Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit an IT Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an umbrella company. Essential requirements: Enhanced DBS (either a recent certificate or registered with the update service) Previous experience in end-user support MS365 / Active Directory Strong communication and troubleshooting skills Driving licence and access to a car every day This is an excellent opportunity for an IT Technician with a strong IT support background to secure a contract with good potential to extend. If you are interested, please click the "apply now". Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me. Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Elizabeth Michael Associates
Nottingham, Nottinghamshire
Temporary Entry Level IT Support - Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: Providing first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks The Ideal Candidate Will: Have strong customer service skills with a friendly and approachable manner Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) Be organised and methodical with good attention to detail Communicate confidently with users at all levels Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25
03/03/2026
Contractor
Temporary Entry Level IT Support - Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: Providing first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks The Ideal Candidate Will: Have strong customer service skills with a friendly and approachable manner Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) Be organised and methodical with good attention to detail Communicate confidently with users at all levels Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25
Job Title: Telecoms Helpdesk Engineer Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum (depending on experience) Job Type: Full-time / Permanent Working Hours: 40 hours per week between 8am-6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a Comms Helpdesk Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues. Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults. Support partners with router, firewall, VLAN, QoS and basic networking changes (within defined scopes). Diagnose and resolve WAN/LAN connectivity problems using monitoring and diagnostic tools. Manage tickets end-to-end, ensuring timely updates, clear communication, and excellent customer experience. Escalate complex issues to senior engineers with detailed technical notes and findings. Maintain accurate documentation of systems, network diagrams, configurations, and troubleshooting steps. Collaborate with internal teams - Including IT and Field Engineering - to ensure seamless service. What we're looking for: Experience in VoIP or communications support roles (1-2 years ideal). Good understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Strong problem-solving skills and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Relevant certifications (CompTIA Network+, vendor-specific VoIP or networking). Benefits: Salary of £28,000 - £32,000 per annum (depending on experience). Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.
03/03/2026
Full time
Job Title: Telecoms Helpdesk Engineer Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum (depending on experience) Job Type: Full-time / Permanent Working Hours: 40 hours per week between 8am-6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a Comms Helpdesk Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues. Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults. Support partners with router, firewall, VLAN, QoS and basic networking changes (within defined scopes). Diagnose and resolve WAN/LAN connectivity problems using monitoring and diagnostic tools. Manage tickets end-to-end, ensuring timely updates, clear communication, and excellent customer experience. Escalate complex issues to senior engineers with detailed technical notes and findings. Maintain accurate documentation of systems, network diagrams, configurations, and troubleshooting steps. Collaborate with internal teams - Including IT and Field Engineering - to ensure seamless service. What we're looking for: Experience in VoIP or communications support roles (1-2 years ideal). Good understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Strong problem-solving skills and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Relevant certifications (CompTIA Network+, vendor-specific VoIP or networking). Benefits: Salary of £28,000 - £32,000 per annum (depending on experience). Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.
IT Technician / Computer Staging Engineer Looking for an IT enthusiast able to build and configure computers. This role requires both software and hardware knowledge. You will be working for an MSP in their logistics operation in Cardiff, taking computers and building them to client's standard specification by loading OS, Applications and then testing before preparing for dispatch to site for the Field Service and Installations Engineers to install. The role comes with training for suitably skilled individuals. The role will start off on an initial 3 months temp to perm contract. £12.21 per hour, rising to £12.71 in April. Hours are Mon - Fri 09:00 - 17:.5 per week with overtime available. There is plenty of parking available and the office is easily accessible by public transport
03/03/2026
Seasonal
IT Technician / Computer Staging Engineer Looking for an IT enthusiast able to build and configure computers. This role requires both software and hardware knowledge. You will be working for an MSP in their logistics operation in Cardiff, taking computers and building them to client's standard specification by loading OS, Applications and then testing before preparing for dispatch to site for the Field Service and Installations Engineers to install. The role comes with training for suitably skilled individuals. The role will start off on an initial 3 months temp to perm contract. £12.21 per hour, rising to £12.71 in April. Hours are Mon - Fri 09:00 - 17:.5 per week with overtime available. There is plenty of parking available and the office is easily accessible by public transport
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.
03/03/2026
Full time
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.
International Connections Group (ICG) is a global leader in multimedia advertising, trusted by top brands to deliver impactful connections with their audiences. About the role: We are seeking a motivated and enthusiastic IT Support Technician Apprentice to join our IT team. This role is designed to provide hands-on experience while working towards a nationally recognised Level 3 Information Communications Technician qualification. You will support day-to-day IT operations, assist colleagues with technical issues, and help maintain secure and efficient systems across the organisation. This role is ideal for someone looking to build a career in IT infrastructure, networking, or systems support. Responsibilities: First-line technical support: Respond to helpdesk tickets and service requests. Diagnose and resolve basic hardware, software, and connectivity issues. Support Microsoft 365 applications (Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network devices. Support basic LAN/WAN troubleshooting. Assist in monitoring network performance. Support Wi-Fi configuration and connectivity issues. Cybersecurity & compliance: Support implementation of security policies and procedures. Assist with user access controls and permissions. Help maintain antivirus, endpoint protection and patch updates. Understand GDPR and data protection best practices. Hardware & software deployment: Set up laptops, desktops, and mobile devices. Install operating systems and approved applications. Maintain asset registers and inventory systems. Support onboarding and offboarding processes. Documentation & continuous improvement: Log and manage support tickets accurately. Update internal knowledge base documentation. Follow ITIL-based service management practices. Participate in team meetings and training sessions. This role supports development of the following apprenticeship competencies: Knowledge: IT fundamentals (hardware, software, operating systems). Networking principles (TCP/IP, DNS, DHCP, LAN/WAN). Cybersecurity fundamentals. ITIL service management principles. Cloud technologies (Microsoft 365 / Azure basics). Skills: Troubleshooting and problem resolution. Communication with technical and non-technical users. Supporting remote and on-site users. Maintaining system security and compliance. Documenting processes and incidents accurately Behaviours: Professional and customer-focused approach. Strong attention to detail. Willingness to learn and develop. Team collaboration. Accountability and time management. You will need the following skills: Strong interest in IT and technology. Good communication skills (written and verbal). Basic understanding of computer systems. Additionally, the following experience would be beneficial: Familiarity with Microsoft 365. Basic networking knowledge. Prior work experience (even informal) in IT support. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. Future prospects: Opportunity to go onto full time role after the apprenticeship. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
03/03/2026
Full time
International Connections Group (ICG) is a global leader in multimedia advertising, trusted by top brands to deliver impactful connections with their audiences. About the role: We are seeking a motivated and enthusiastic IT Support Technician Apprentice to join our IT team. This role is designed to provide hands-on experience while working towards a nationally recognised Level 3 Information Communications Technician qualification. You will support day-to-day IT operations, assist colleagues with technical issues, and help maintain secure and efficient systems across the organisation. This role is ideal for someone looking to build a career in IT infrastructure, networking, or systems support. Responsibilities: First-line technical support: Respond to helpdesk tickets and service requests. Diagnose and resolve basic hardware, software, and connectivity issues. Support Microsoft 365 applications (Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network devices. Support basic LAN/WAN troubleshooting. Assist in monitoring network performance. Support Wi-Fi configuration and connectivity issues. Cybersecurity & compliance: Support implementation of security policies and procedures. Assist with user access controls and permissions. Help maintain antivirus, endpoint protection and patch updates. Understand GDPR and data protection best practices. Hardware & software deployment: Set up laptops, desktops, and mobile devices. Install operating systems and approved applications. Maintain asset registers and inventory systems. Support onboarding and offboarding processes. Documentation & continuous improvement: Log and manage support tickets accurately. Update internal knowledge base documentation. Follow ITIL-based service management practices. Participate in team meetings and training sessions. This role supports development of the following apprenticeship competencies: Knowledge: IT fundamentals (hardware, software, operating systems). Networking principles (TCP/IP, DNS, DHCP, LAN/WAN). Cybersecurity fundamentals. ITIL service management principles. Cloud technologies (Microsoft 365 / Azure basics). Skills: Troubleshooting and problem resolution. Communication with technical and non-technical users. Supporting remote and on-site users. Maintaining system security and compliance. Documenting processes and incidents accurately Behaviours: Professional and customer-focused approach. Strong attention to detail. Willingness to learn and develop. Team collaboration. Accountability and time management. You will need the following skills: Strong interest in IT and technology. Good communication skills (written and verbal). Basic understanding of computer systems. Additionally, the following experience would be beneficial: Familiarity with Microsoft 365. Basic networking knowledge. Prior work experience (even informal) in IT support. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. Future prospects: Opportunity to go onto full time role after the apprenticeship. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
03/03/2026
Full time
We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We are looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients IT team based in Reading. This is an excellent opportunity for someone early in their IT career who enjoys problem-solving, helping people, and building hands-on technical experience. You will be the first point of contact for internal users requiring IT assistance, providing fast, friendly, and effective support across a range of systems and devices. Full training will be provided, including exposure to bespoke platforms and modern Microsoft technologies. Key Responsibilities Provide first-line technical support for bespoke software, Microsoft Windows 11, Microsoft 365 and Microsoft Teams Support end users on a bespoke network management platform (full system training provided) Diagnose and resolve basic hardware, software, and network issues Log, categorise, and prioritise incidents and service requests accurately Communicate clearly and professionally with users to deliver a positive support experience Follow troubleshooting guides and knowledge-base articles to resolve issues efficiently Escalate more complex issues to the IT Support Manager with detailed diagnostic notes Assist with user on boarding tasks such as account creation, licence assignment, and access provisioning Skills & Experience Working knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic understanding of Azure Active Directory Ability to diagnose common network and Wi-Fi connectivity issues Strong communication and customer service skills Ability to follow structured troubleshooting processes and work under time pressure 6-12 months' experience in an IT Support, Service Desk, or Helpdesk role preferred What Success Looks Like Quick and accurate resolution of common technical issues High levels of user satisfaction and clear, professional communication Ability to work both independently and collaboratively within a small team Consistent, high-quality ticket documentation and adherence to support processes Qualifications GCSEs (or equivalent) including English and Maths Why Apply? Full training and development support provided Opportunity to gain experience with modern IT systems and bespoke platforms Supportive team environment with clear progression opportunities Stable weekday working hours with no weekend shifts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
03/03/2026
Full time
We are looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients IT team based in Reading. This is an excellent opportunity for someone early in their IT career who enjoys problem-solving, helping people, and building hands-on technical experience. You will be the first point of contact for internal users requiring IT assistance, providing fast, friendly, and effective support across a range of systems and devices. Full training will be provided, including exposure to bespoke platforms and modern Microsoft technologies. Key Responsibilities Provide first-line technical support for bespoke software, Microsoft Windows 11, Microsoft 365 and Microsoft Teams Support end users on a bespoke network management platform (full system training provided) Diagnose and resolve basic hardware, software, and network issues Log, categorise, and prioritise incidents and service requests accurately Communicate clearly and professionally with users to deliver a positive support experience Follow troubleshooting guides and knowledge-base articles to resolve issues efficiently Escalate more complex issues to the IT Support Manager with detailed diagnostic notes Assist with user on boarding tasks such as account creation, licence assignment, and access provisioning Skills & Experience Working knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic understanding of Azure Active Directory Ability to diagnose common network and Wi-Fi connectivity issues Strong communication and customer service skills Ability to follow structured troubleshooting processes and work under time pressure 6-12 months' experience in an IT Support, Service Desk, or Helpdesk role preferred What Success Looks Like Quick and accurate resolution of common technical issues High levels of user satisfaction and clear, professional communication Ability to work both independently and collaboratively within a small team Consistent, high-quality ticket documentation and adherence to support processes Qualifications GCSEs (or equivalent) including English and Maths Why Apply? Full training and development support provided Opportunity to gain experience with modern IT systems and bespoke platforms Supportive team environment with clear progression opportunities Stable weekday working hours with no weekend shifts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
This is a broad and hands-on IT role supporting multiple businesses within a growing Group environment. You will be joining a friendly, collaborative team and will play a key role in delivering day-to-day technical support, resolving issues, preparing equipment, and ensuring colleagues can work effectively across all sites. If you enjoy variety and being the person who can help with "anything that plugs in", this is the role for you.Please note that this is based 5-days on site in Colchester. Key Responsibilities Provide 1st and 2nd line technical support across all Group companies Log, prioritise, troubleshoot and resolve IT support tickets, escalating where needed Support Microsoft 365, Windows OS and basic identity/user management Diagnose and resolve issues with PCs, laptops, mobile devices, printers and peripherals Assist with onboarding and offboarding, including account setup and device configuration Prepare, configure and roll out laptops, desktops and user equipment Maintain the Group IT asset register and supporting documentation Support meeting room equipment, office IT setups and general IT tasks Perform routine system checks, updates and general IT maintenance Work with the Group's Managed Service Provider for escalated issues Experience Required Experience in a 1st or 2nd line IT support or service desk role Good working knowledge of Microsoft 365 and Windows operating systems Understanding of IT support principles, troubleshooting and ticket management Basic knowledge of Active Directory or Entra ID user administration Basic networking knowledge (e.g., DNS, DHCP, Wi-Fi, VPN etc.) Comfortable supporting a wide range of hardware and general IT equipment Strong communication skills and the ability to assist users clearly and confidently A proactive, customer-focused and team-oriented approach Full UK driving licence (essential) for occasional site visits
03/03/2026
Full time
This is a broad and hands-on IT role supporting multiple businesses within a growing Group environment. You will be joining a friendly, collaborative team and will play a key role in delivering day-to-day technical support, resolving issues, preparing equipment, and ensuring colleagues can work effectively across all sites. If you enjoy variety and being the person who can help with "anything that plugs in", this is the role for you.Please note that this is based 5-days on site in Colchester. Key Responsibilities Provide 1st and 2nd line technical support across all Group companies Log, prioritise, troubleshoot and resolve IT support tickets, escalating where needed Support Microsoft 365, Windows OS and basic identity/user management Diagnose and resolve issues with PCs, laptops, mobile devices, printers and peripherals Assist with onboarding and offboarding, including account setup and device configuration Prepare, configure and roll out laptops, desktops and user equipment Maintain the Group IT asset register and supporting documentation Support meeting room equipment, office IT setups and general IT tasks Perform routine system checks, updates and general IT maintenance Work with the Group's Managed Service Provider for escalated issues Experience Required Experience in a 1st or 2nd line IT support or service desk role Good working knowledge of Microsoft 365 and Windows operating systems Understanding of IT support principles, troubleshooting and ticket management Basic knowledge of Active Directory or Entra ID user administration Basic networking knowledge (e.g., DNS, DHCP, Wi-Fi, VPN etc.) Comfortable supporting a wide range of hardware and general IT equipment Strong communication skills and the ability to assist users clearly and confidently A proactive, customer-focused and team-oriented approach Full UK driving licence (essential) for occasional site visits
Electrical Technician Salary: £50,750 Hours: 40 Hours per week Permanent: Full Time Location: Manchester About the Role We're on the lookout for a talented Electrical Technician to play a key role in keeping modern rail systems running safely and efficiently. If you thrive on solving problems, working with cutting-edge diagnostic tools and software, and being part of a team that makes a real impact every day, this is the role for you. Key Responsibilities Carrying out electrical fault-finding across complex rail systems Replacing and installing electrical components Using advanced diagnostic equipment to identify and resolve issues Completing mechanical repairs and rectification where needed Uploading and updating onboard rail software systems Working alongside a supportive, experienced, and close-knit engineering team Requirements Electrical background with a Level 3 qualification (or equivalent). Experience with IT systems, able to upload/download software updates. Knowledge of fault finding and testing equipment; both mechanical and electrical. Strong fault-finding and problem-solving skills If you're an Electrical Technician looking to take the next step and work on industry-leading rail technology, we want to hear from you. Apply now and join the team that keep the trains moving! About ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services - permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search - Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
03/03/2026
Full time
Electrical Technician Salary: £50,750 Hours: 40 Hours per week Permanent: Full Time Location: Manchester About the Role We're on the lookout for a talented Electrical Technician to play a key role in keeping modern rail systems running safely and efficiently. If you thrive on solving problems, working with cutting-edge diagnostic tools and software, and being part of a team that makes a real impact every day, this is the role for you. Key Responsibilities Carrying out electrical fault-finding across complex rail systems Replacing and installing electrical components Using advanced diagnostic equipment to identify and resolve issues Completing mechanical repairs and rectification where needed Uploading and updating onboard rail software systems Working alongside a supportive, experienced, and close-knit engineering team Requirements Electrical background with a Level 3 qualification (or equivalent). Experience with IT systems, able to upload/download software updates. Knowledge of fault finding and testing equipment; both mechanical and electrical. Strong fault-finding and problem-solving skills If you're an Electrical Technician looking to take the next step and work on industry-leading rail technology, we want to hear from you. Apply now and join the team that keep the trains moving! About ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services - permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search - Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
An excellent opportunity has arisen for an IT Support Engineer to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role in supporting users, maintaining IT infrastructure, and contributing to ongoing technical improvements and projects. Location: Oxford Salary: £28,000 - £30,000 Key Responsibilities Provide day-to-day IT support to staff and users across hardware, software, and network-related issues Install, configure, maintain, and upgrade desktops, laptops, mobile devices, and peripherals Support and maintain Windows operating systems, Microsoft 365, and core business applications Troubleshoot and resolve issues relating to networks, connectivity, printers, and user accounts Assist with IT projects, including system upgrades, device rollouts, and infrastructure improvements Monitor and manage support tickets, ensuring issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with strong problem-solving skills Relevant IT qualifications or certifications (desirable but not essential) Benefits Competitive salary package Generous holiday allowance Pension scheme Opportunities for training and professional development Supportive and collaborative working environment Long-term career progression opportunities How to Apply If you are interested in this opportunity and feel you have the skills and experience required, please apply with your CV today. A member of the GreatFind Recruitment team will be in touch to discuss the role in more detail.
03/03/2026
Full time
An excellent opportunity has arisen for an IT Support Engineer to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role in supporting users, maintaining IT infrastructure, and contributing to ongoing technical improvements and projects. Location: Oxford Salary: £28,000 - £30,000 Key Responsibilities Provide day-to-day IT support to staff and users across hardware, software, and network-related issues Install, configure, maintain, and upgrade desktops, laptops, mobile devices, and peripherals Support and maintain Windows operating systems, Microsoft 365, and core business applications Troubleshoot and resolve issues relating to networks, connectivity, printers, and user accounts Assist with IT projects, including system upgrades, device rollouts, and infrastructure improvements Monitor and manage support tickets, ensuring issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with strong problem-solving skills Relevant IT qualifications or certifications (desirable but not essential) Benefits Competitive salary package Generous holiday allowance Pension scheme Opportunities for training and professional development Supportive and collaborative working environment Long-term career progression opportunities How to Apply If you are interested in this opportunity and feel you have the skills and experience required, please apply with your CV today. A member of the GreatFind Recruitment team will be in touch to discuss the role in more detail.
People Solutions Group Limited
Blackpool, Lancashire
Site Technician (Digital Surveying) People Solutions are currently recruiting for a Site Technician (Digital Surveying) to join our well-established client based in Blackpool on a full-time permanent basis. Hours: Monday to Friday, 09:00 - 17:00 Salary: £26,000 - £28,000 per annum (dependent on experience) This is a fantastic opportunity for a Site Technician (Digital Surveying) to join a growing technical business, offering full training, excellent long-term career development, and the chance to work on a variety of sites across the UK. This Site Technician (Digital Surveying) role is hands-on and site-based and would suit someone with experience in a field-based or technical environment who is looking to build a long-term career in digital surveying and BIM. Benefits • Full training provided in digital surveying and scanning technology• Long-term career development within a growing technical business• Modern working environment• Supportive and collaborative team• Company pension scheme• Opportunity to work on a variety of sites across the UK Day-to-Day Duties As a Site Technician (Digital Surveying) , your duties will include (but are not limited to): • Attending sites to capture building and spatial data using specialist scanning equipment• Assisting with the deployment and maintenance of environmental sensors• Uploading and processing captured data• Supporting point-cloud registration and quality checks• Preparing data for handover to the BIM and modelling team• Following all health & safety, GDPR, and company procedures• Liaising with site staff and internal teams• Maintaining equipment and reporting any faults Essential Skills To be successful as a Site Technician (Digital Surveying) , you will need: • A full UK driving licence and access to your own vehicle• Experience in a site-based, technical, or field role (or strong interest in this type of work)• Good IT skills and confidence using computer systems• Strong attention to detail and an organised approach• A practical, hands-on mindset• Willingness to travel regularly to sites Desirable Experience • Exposure to construction, surveying, or engineering environments• Basic understanding of CAD, BIM, or technical drawings• Experience working with tools, equipment, or technical systems Training Provided • Full training provided• Ongoing development and progression support Apply If you are ready to take on this opportunity as a Site Technician (Digital Surveying) , apply today and a member of our recruitment team will be in touch. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
03/03/2026
Full time
Site Technician (Digital Surveying) People Solutions are currently recruiting for a Site Technician (Digital Surveying) to join our well-established client based in Blackpool on a full-time permanent basis. Hours: Monday to Friday, 09:00 - 17:00 Salary: £26,000 - £28,000 per annum (dependent on experience) This is a fantastic opportunity for a Site Technician (Digital Surveying) to join a growing technical business, offering full training, excellent long-term career development, and the chance to work on a variety of sites across the UK. This Site Technician (Digital Surveying) role is hands-on and site-based and would suit someone with experience in a field-based or technical environment who is looking to build a long-term career in digital surveying and BIM. Benefits • Full training provided in digital surveying and scanning technology• Long-term career development within a growing technical business• Modern working environment• Supportive and collaborative team• Company pension scheme• Opportunity to work on a variety of sites across the UK Day-to-Day Duties As a Site Technician (Digital Surveying) , your duties will include (but are not limited to): • Attending sites to capture building and spatial data using specialist scanning equipment• Assisting with the deployment and maintenance of environmental sensors• Uploading and processing captured data• Supporting point-cloud registration and quality checks• Preparing data for handover to the BIM and modelling team• Following all health & safety, GDPR, and company procedures• Liaising with site staff and internal teams• Maintaining equipment and reporting any faults Essential Skills To be successful as a Site Technician (Digital Surveying) , you will need: • A full UK driving licence and access to your own vehicle• Experience in a site-based, technical, or field role (or strong interest in this type of work)• Good IT skills and confidence using computer systems• Strong attention to detail and an organised approach• A practical, hands-on mindset• Willingness to travel regularly to sites Desirable Experience • Exposure to construction, surveying, or engineering environments• Basic understanding of CAD, BIM, or technical drawings• Experience working with tools, equipment, or technical systems Training Provided • Full training provided• Ongoing development and progression support Apply If you are ready to take on this opportunity as a Site Technician (Digital Surveying) , apply today and a member of our recruitment team will be in touch. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
Fibre As Built & QS Engineer Network Planning & GIS UK wide - work from home - full remote working is currently recruiting for a Contract Fibre As-built & QS Engineer to work for a global telecoms carrier and network service provider to update and maintain secure customer connectivity and fibre solutions for complex customer orders. If you possess experience as a Fibre Planner or GIS Fibre Network Analyst within a telecoms GIS environment, I'm keen to hear from you. Position: Contract Fibre As-built & QS Engineer, Provisioning, Provide, Design & Build Location: UK wide- work from home - fully remote working Duration: 12 months + Hours: Monday - Friday 9.00 - 17.30 Start date: ASAP Gross Rate: £25.00 per hour Status: Inside IR35 Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Telco, Telecoms, Carrier, Internet, Service Provider, ISP, Operator, Network, Fibre, Fiber Inventory, Access, As-built, QS, Quality, Planner, Graduate, Planning, Capacity, Engineer, Civils, Access Network, FTTP, FTTH, FTTC, SDH, DWDM, Transmission, Technician, GIS, Microstation, Autodesk, ArcGIS, Arc GIS, Smallworld PNI, Gcomms, Design, Implementation, Build, HLD, LLD Key Activity: * Data Capture of HLD, LLD * As-built validation and approval * Manage Fibre Inventory * Fibre As build * Smallworld PNI data updates * QS Engineer * Customer Order Validation & Management * GIS & Civils * Fibre Network Analyst * Process management * Governance & Control Overview: Opportunity to join an ever expanding, global telco service provider who is now in need of a telecoms fibre and GIS professional. We are looking for a contract As-built and QS Engineer within the fibre planning and build department. The Fibre As-built & QS Engineer will take ownership of updating and maintaining fibre solutions for customer connectivity services, liaising with various departments and 3rd party suppliers to manage the delivery of the as-built designs. The role will update, validate and maintain fibre solutions within inventory systems to support secure customer connectivity, ensuring accurate as-built capture, validation and governance of fibre network data in line with internal standards and SLA-driven KPIs. Responsibilities: Working within the Fibre planning and build department the Fibre As-built & QS Engineer will be involved with: * Interact with Design & Build teams to capture HLD, LLD and as-built data for secure customer orders * Validate as-built packs submitted by the supply chain to ensure compliance with internal standards and process requirements * Utilise & research existing databases, files, and records for purposes of network design, fibre optimisation, and relocation of fibre facilities * Update and maintain fibre inventory in Smallworld PNI in line with approved as-built documentation * Ensure all internal documentation systems and databases are updated in accordance with as-built governance processes * Validate requested and allocated fibres within internal tie cables for secure customer provisioning * Process and validate measure applications, cross-checking against as-built submissions * Process requests for network, site and new build surveys, completing and issuing supporting documentation and liaising with survey contractors * Provide design schematics of fibre path to be performed for fibre projects, relocation of existing fibre facilities, and restoration of existing traffic * Raise structured queries with supply chain partners where as-built packs or measure submissions lack required data * Issue pay certificates in line with SLA timelines and coordinate with Delivery Managers and Project Managers * Engage and coordinate with internal and external stakeholders to resolve technical queries and ensure delivery support * Maintain inventory quality standards exceeding defined accuracy thresholds Candidate Profile: We will consider candidate form a variety of backgrounds, as training will be provided. You should however have some basic telecoms and GIS experience. Your skills & attributes are likely to include some or all of the following: * Basic understanding of telecom * Experience working within a carrier, operator or service provider environment * Exposure to fibre planning, engineering, operations or network build environments * Knowledge of fibre as-built, planning or network infrastructures * Use of GIS Applications (ArcGIS, Microstation, Autodesk, Smallworld PNI) etc. * Experience in fibre as-built validation and inventory management * Strong understanding of telecoms fibre infrastructure and network design (HLD/LLD) * GIS data entry & data validation * GIS data preparation & data management * Experience working with supply chain partners and QS processes * Microsoft Excel * Analytical & attention to detail skills * Documentation and presentation skills * It is essential for the successful individual to consent to BPSS (Basic Check) and SC level security clearance checks. If any candidates have some exposure to a telecoms carrier, operator or similar environment within a fibre planning, engineering, operations or similar department then that would be highly desirable. : uniting opportunity with ambition in Telecoms | Media | Technology is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
03/03/2026
Contractor
Fibre As Built & QS Engineer Network Planning & GIS UK wide - work from home - full remote working is currently recruiting for a Contract Fibre As-built & QS Engineer to work for a global telecoms carrier and network service provider to update and maintain secure customer connectivity and fibre solutions for complex customer orders. If you possess experience as a Fibre Planner or GIS Fibre Network Analyst within a telecoms GIS environment, I'm keen to hear from you. Position: Contract Fibre As-built & QS Engineer, Provisioning, Provide, Design & Build Location: UK wide- work from home - fully remote working Duration: 12 months + Hours: Monday - Friday 9.00 - 17.30 Start date: ASAP Gross Rate: £25.00 per hour Status: Inside IR35 Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Telco, Telecoms, Carrier, Internet, Service Provider, ISP, Operator, Network, Fibre, Fiber Inventory, Access, As-built, QS, Quality, Planner, Graduate, Planning, Capacity, Engineer, Civils, Access Network, FTTP, FTTH, FTTC, SDH, DWDM, Transmission, Technician, GIS, Microstation, Autodesk, ArcGIS, Arc GIS, Smallworld PNI, Gcomms, Design, Implementation, Build, HLD, LLD Key Activity: * Data Capture of HLD, LLD * As-built validation and approval * Manage Fibre Inventory * Fibre As build * Smallworld PNI data updates * QS Engineer * Customer Order Validation & Management * GIS & Civils * Fibre Network Analyst * Process management * Governance & Control Overview: Opportunity to join an ever expanding, global telco service provider who is now in need of a telecoms fibre and GIS professional. We are looking for a contract As-built and QS Engineer within the fibre planning and build department. The Fibre As-built & QS Engineer will take ownership of updating and maintaining fibre solutions for customer connectivity services, liaising with various departments and 3rd party suppliers to manage the delivery of the as-built designs. The role will update, validate and maintain fibre solutions within inventory systems to support secure customer connectivity, ensuring accurate as-built capture, validation and governance of fibre network data in line with internal standards and SLA-driven KPIs. Responsibilities: Working within the Fibre planning and build department the Fibre As-built & QS Engineer will be involved with: * Interact with Design & Build teams to capture HLD, LLD and as-built data for secure customer orders * Validate as-built packs submitted by the supply chain to ensure compliance with internal standards and process requirements * Utilise & research existing databases, files, and records for purposes of network design, fibre optimisation, and relocation of fibre facilities * Update and maintain fibre inventory in Smallworld PNI in line with approved as-built documentation * Ensure all internal documentation systems and databases are updated in accordance with as-built governance processes * Validate requested and allocated fibres within internal tie cables for secure customer provisioning * Process and validate measure applications, cross-checking against as-built submissions * Process requests for network, site and new build surveys, completing and issuing supporting documentation and liaising with survey contractors * Provide design schematics of fibre path to be performed for fibre projects, relocation of existing fibre facilities, and restoration of existing traffic * Raise structured queries with supply chain partners where as-built packs or measure submissions lack required data * Issue pay certificates in line with SLA timelines and coordinate with Delivery Managers and Project Managers * Engage and coordinate with internal and external stakeholders to resolve technical queries and ensure delivery support * Maintain inventory quality standards exceeding defined accuracy thresholds Candidate Profile: We will consider candidate form a variety of backgrounds, as training will be provided. You should however have some basic telecoms and GIS experience. Your skills & attributes are likely to include some or all of the following: * Basic understanding of telecom * Experience working within a carrier, operator or service provider environment * Exposure to fibre planning, engineering, operations or network build environments * Knowledge of fibre as-built, planning or network infrastructures * Use of GIS Applications (ArcGIS, Microstation, Autodesk, Smallworld PNI) etc. * Experience in fibre as-built validation and inventory management * Strong understanding of telecoms fibre infrastructure and network design (HLD/LLD) * GIS data entry & data validation * GIS data preparation & data management * Experience working with supply chain partners and QS processes * Microsoft Excel * Analytical & attention to detail skills * Documentation and presentation skills * It is essential for the successful individual to consent to BPSS (Basic Check) and SC level security clearance checks. If any candidates have some exposure to a telecoms carrier, operator or similar environment within a fibre planning, engineering, operations or similar department then that would be highly desirable. : uniting opportunity with ambition in Telecoms | Media | Technology is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
QUALITY ASSURANCE ENGINEER NEEDED IN TELFORD (SHROPSHIRE) We are proud to be working with a long standing FMCG manufacturing business in Telford who are actively seeking a Quality Assurance Engineer to join them on a permanent basis, the working hours with this job are 9am-5pm Monday to Friday (with some slight flexibility on the start and finish time), and the annual salary is paying up to £32,000 per annum (DOE). The hiring manager would like someone who has some formal qualifications in either the English Language, Mathematics or a Science-based subject, and as the role will involve both office and shop floor duties, we are looking for someone who is proficient with Microsoft Office packages. Previous experience within the packaging / FMCG / pharmaceutical industry would be highly advantageous, but other industry experience would be considered providing you have the right skill set, the hiring manager would also like someone who has been involved with internal auditing, and a formal qualification in Internal Quality Auditing would be well received. We are looking for someone who lives within a 25 mile radius of Telford (Shropshire). Someone who has previously worked as an Internal Auditor, QA Engineer, Quality Auditor, Quality Assurance Technician, Quality Engineer or Compliance Engineer would be a great fit for this role. What You Will Do: Drive quality and product safety improvements across the company, reducing waste and customer complaints. Coordinate the timely reporting of customer documentation requirements, including supplier quality questionnaires and non-conformance reports. Assist with internal quality system audits, GMP audits, and compliance audits by external accreditation bodies. Monitor and ensure compliance with current and changing legislation related to food safety, health and safety, and environmental standards. Support waste management and reduction activities, contributing to the company's environmental goals. Provide clear and up-to-date information to other departments, ensuring safe products meet the highest quality standards. What You Will Bring: Formal qualifications in English, mathematics, and a science-based subject, along with an internal quality auditing qualification. A Full UK Driving License. Experience in Corrective and Preventive Actions (CAPA) and root-cause analysis (RCA). Strong communication skills, with the ability to liaise confidently with internal teams, customers, suppliers, and certification bodies. Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to produce clear written documentation and analyse numerical data. A self-motivated and open-minded attitude, with a willingness to learn and grow within the role. This company is a leader in its field, specialising in high-quality manufacturing and pioneering innovative techniques that provide environmental and commercial advantages. Joining this team means contributing to a business that values excellence, sustainability, and continuous improvement. This role is your chance to be part of an organisation that works with leading consumer brands and is committed to delivering outstanding results. Location: This role is based in Telford (Shropshire). Interested?: If you're ready to take on this fantastic opportunity as a Quality Assurance Engineer, don't wait. Apply now and take the first step towards an exciting and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
02/03/2026
Full time
QUALITY ASSURANCE ENGINEER NEEDED IN TELFORD (SHROPSHIRE) We are proud to be working with a long standing FMCG manufacturing business in Telford who are actively seeking a Quality Assurance Engineer to join them on a permanent basis, the working hours with this job are 9am-5pm Monday to Friday (with some slight flexibility on the start and finish time), and the annual salary is paying up to £32,000 per annum (DOE). The hiring manager would like someone who has some formal qualifications in either the English Language, Mathematics or a Science-based subject, and as the role will involve both office and shop floor duties, we are looking for someone who is proficient with Microsoft Office packages. Previous experience within the packaging / FMCG / pharmaceutical industry would be highly advantageous, but other industry experience would be considered providing you have the right skill set, the hiring manager would also like someone who has been involved with internal auditing, and a formal qualification in Internal Quality Auditing would be well received. We are looking for someone who lives within a 25 mile radius of Telford (Shropshire). Someone who has previously worked as an Internal Auditor, QA Engineer, Quality Auditor, Quality Assurance Technician, Quality Engineer or Compliance Engineer would be a great fit for this role. What You Will Do: Drive quality and product safety improvements across the company, reducing waste and customer complaints. Coordinate the timely reporting of customer documentation requirements, including supplier quality questionnaires and non-conformance reports. Assist with internal quality system audits, GMP audits, and compliance audits by external accreditation bodies. Monitor and ensure compliance with current and changing legislation related to food safety, health and safety, and environmental standards. Support waste management and reduction activities, contributing to the company's environmental goals. Provide clear and up-to-date information to other departments, ensuring safe products meet the highest quality standards. What You Will Bring: Formal qualifications in English, mathematics, and a science-based subject, along with an internal quality auditing qualification. A Full UK Driving License. Experience in Corrective and Preventive Actions (CAPA) and root-cause analysis (RCA). Strong communication skills, with the ability to liaise confidently with internal teams, customers, suppliers, and certification bodies. Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to produce clear written documentation and analyse numerical data. A self-motivated and open-minded attitude, with a willingness to learn and grow within the role. This company is a leader in its field, specialising in high-quality manufacturing and pioneering innovative techniques that provide environmental and commercial advantages. Joining this team means contributing to a business that values excellence, sustainability, and continuous improvement. This role is your chance to be part of an organisation that works with leading consumer brands and is committed to delivering outstanding results. Location: This role is based in Telford (Shropshire). Interested?: If you're ready to take on this fantastic opportunity as a Quality Assurance Engineer, don't wait. Apply now and take the first step towards an exciting and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Elizabeth Michael Associates LTD
Wilford, Nottinghamshire
Temporary Entry Level IT Support Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: Providing first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks The Ideal Candidate Will: Have strong customer service skills with a friendly and approachable manner Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) Be organised and methodical with good attention to detail Communicate confidently with users at all levels Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25
28/02/2026
Contractor
Temporary Entry Level IT Support Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: Providing first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks The Ideal Candidate Will: Have strong customer service skills with a friendly and approachable manner Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) Be organised and methodical with good attention to detail Communicate confidently with users at all levels Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
28/02/2026
Full time
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
