If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Propositions Analyst. You'll play a key role in shaping and delivering propositions that strengthen customer engagement and retention across our Digital Wealth business. Working closely with partners across product, digital and customer experience, you'll help investors build knowledge, confidence and trust in our platform and services. You'll also support the ongoing evolution of the end-to-end customer experience, ensuring clients feel informed, engaged and confident throughout their investment journey. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Support the delivery of customer engagement and retention strategies aligned to business goals and client needs. Build financial models to support commercialisation activity and proposition performance tracking. Develop business cases for new products and propositions, including benefits, costs, risks and expected outcomes. Analyse customer behaviour, data and trends to generate clear insights and actionable recommendations. Support the creation and coordination of multi-channel customer education and communications (onboarding journeys, learning content and engagement campaigns) to build trust and improve understanding. Monitor performance and manage delivery across the retention and education roadmap-tracking progress, reporting outcomes, identifying journey/content gaps, and partnering with Marketing and Compliance to ensure FCA-aligned communications. To be successful in this role you should meet the following requirements: Good understanding of customer engagement ideally within financial services or another regulated environment. Knowledge of key wealth customer journeys, including onboarding, servicing and lifecycle communications. Financial modelling capability, with the ability to interpret data, customer insight and feedback to shape initiatives. Strong written and verbal communication skills, able to simplify complex concepts for different audiences. Experience coordinating projects (light-touch project management experience is beneficial). Strong organisational skills and attention to detail; understanding of the UK retail investment market (pensions, ISAs and investment platforms) is an advantage. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .
07/06/2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Propositions Analyst. You'll play a key role in shaping and delivering propositions that strengthen customer engagement and retention across our Digital Wealth business. Working closely with partners across product, digital and customer experience, you'll help investors build knowledge, confidence and trust in our platform and services. You'll also support the ongoing evolution of the end-to-end customer experience, ensuring clients feel informed, engaged and confident throughout their investment journey. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Support the delivery of customer engagement and retention strategies aligned to business goals and client needs. Build financial models to support commercialisation activity and proposition performance tracking. Develop business cases for new products and propositions, including benefits, costs, risks and expected outcomes. Analyse customer behaviour, data and trends to generate clear insights and actionable recommendations. Support the creation and coordination of multi-channel customer education and communications (onboarding journeys, learning content and engagement campaigns) to build trust and improve understanding. Monitor performance and manage delivery across the retention and education roadmap-tracking progress, reporting outcomes, identifying journey/content gaps, and partnering with Marketing and Compliance to ensure FCA-aligned communications. To be successful in this role you should meet the following requirements: Good understanding of customer engagement ideally within financial services or another regulated environment. Knowledge of key wealth customer journeys, including onboarding, servicing and lifecycle communications. Financial modelling capability, with the ability to interpret data, customer insight and feedback to shape initiatives. Strong written and verbal communication skills, able to simplify complex concepts for different audiences. Experience coordinating projects (light-touch project management experience is beneficial). Strong organisational skills and attention to detail; understanding of the UK retail investment market (pensions, ISAs and investment platforms) is an advantage. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .
Our head office in Bury is looking to recruit a full time IT Helpdesk Support Analyst. Location: Bury (with travel to other branches as required). Role Overview We are seeking a proactive IT Helpdesk Support Analyst to join our IT team within a busy law firm environment. The role involves providing support to end users, delivering basic end-user training, and carrying out IT administration tasks across multiple offices. The successful candidate will be confident supporting legal staff with day-to-day technology issues and comfortable travelling to branch offices as required. Key Responsibilities Provide support for software, hardware, and user issues Support Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and troubleshoot user problems Assist with Microsoft 365 environment support, including email, Teams, OneDrive etc Perform user account administration (new starters, leavers, access changes) Deliver one-to-one and small group end-user training on IT systems and applications Log, track, and resolve helpdesk tickets in line with SLAs Set up and maintain PCs, laptops, printers, and mobile devices Assist with basic network and connectivity issues Travel to branch offices as required to provide on-site support Document procedures and contribute to IT knowledge bases Liaise with third party suppliers where necessary Skills & Experience Required Proven experience in an IT helpdesk or support role (ideally within a professional services or legal environment) Strong working knowledge of Microsoft Office (essential) Exposure to Microsoft 365 technologies Good understanding of Windows operating systems Excellent communication and customer service skills Ability to explain technical concepts to non-technical users Strong organisation and time management skills Ability to work independently and as part of a team Additional Requirements Full, clean UK driving licence (essential) Willingness to travel between branch offices Professional, discreet approach suitable for a legal environment Desirable (but not essential) Previous experience supporting legal software Basic knowledge of Active Directory or Azure AD Butcher & Barlow is one of the most respected Law Firms in the North West. Our aim is to build long term relationships with our clients through trust and respect, unpinning those relationships with a sense of togetherness and a common goal. We work with our clients, not for them, sharing the decision making process with them. We work with each other with the same integrity, inspiring confidence in our clients, professional contacts and colleagues through our collaborative approach, working as a team to progress matters quickly and efficiently. Application Process Please send us your CV with a covering letter using the form below or email your CV with a covering letter to .
07/06/2026
Full time
Our head office in Bury is looking to recruit a full time IT Helpdesk Support Analyst. Location: Bury (with travel to other branches as required). Role Overview We are seeking a proactive IT Helpdesk Support Analyst to join our IT team within a busy law firm environment. The role involves providing support to end users, delivering basic end-user training, and carrying out IT administration tasks across multiple offices. The successful candidate will be confident supporting legal staff with day-to-day technology issues and comfortable travelling to branch offices as required. Key Responsibilities Provide support for software, hardware, and user issues Support Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and troubleshoot user problems Assist with Microsoft 365 environment support, including email, Teams, OneDrive etc Perform user account administration (new starters, leavers, access changes) Deliver one-to-one and small group end-user training on IT systems and applications Log, track, and resolve helpdesk tickets in line with SLAs Set up and maintain PCs, laptops, printers, and mobile devices Assist with basic network and connectivity issues Travel to branch offices as required to provide on-site support Document procedures and contribute to IT knowledge bases Liaise with third party suppliers where necessary Skills & Experience Required Proven experience in an IT helpdesk or support role (ideally within a professional services or legal environment) Strong working knowledge of Microsoft Office (essential) Exposure to Microsoft 365 technologies Good understanding of Windows operating systems Excellent communication and customer service skills Ability to explain technical concepts to non-technical users Strong organisation and time management skills Ability to work independently and as part of a team Additional Requirements Full, clean UK driving licence (essential) Willingness to travel between branch offices Professional, discreet approach suitable for a legal environment Desirable (but not essential) Previous experience supporting legal software Basic knowledge of Active Directory or Azure AD Butcher & Barlow is one of the most respected Law Firms in the North West. Our aim is to build long term relationships with our clients through trust and respect, unpinning those relationships with a sense of togetherness and a common goal. We work with our clients, not for them, sharing the decision making process with them. We work with each other with the same integrity, inspiring confidence in our clients, professional contacts and colleagues through our collaborative approach, working as a team to progress matters quickly and efficiently. Application Process Please send us your CV with a covering letter using the form below or email your CV with a covering letter to .
Big Red Recruitment
Stratford-upon-avon, Warwickshire
If you're the type of person who enjoys figuring out why something isn't working, improving processes, and helping people get the most from business systems, this could be worth a conversation. We're working with a well-established international business looking to strengthen its Enterprise Applications team with an experienced Application Support Analyst. This is a role where you'll have real ownership, working closely with users across the business to support critical applications, resolve issues, manage change requests, and improve the overall support function. Rather than sitting behind a queue of tickets all day, you'll be involved in understanding how the business operates, identifying recurring issues, creating better ways of working, and helping drive improvements across key systems and processes. Job Details Role: ERP Support Analyst Application Support Salary: Up to £40,000 Location: Wolverhampton The Role Support and troubleshoot business-critical applications and ERP systems Manage incidents, service requests, problem investigations and change requests Work closely with users and stakeholders across multiple sites Create and maintain support documentation, process guides and knowledge articles Help improve support processes and introduce more efficient ways of working Support system upgrades, migrations and post-implementation activities Ensure support requests are managed within agreed service levels What We're Looking For Experience in an Application Support, ERP Support or Systems Support role Knowledge of ERP systems, ideally Microsoft Dynamics AX Understanding of ITIL and service management processes Strong troubleshooting and problem-solving skills Experience working with service desk/ticketing systems Good documentation skills and attention to detail Confident communicator who can work with both technical and non-technical users Ability to manage priorities and take ownership of issues through to resolution This is a great opportunity for someone who enjoys variety, wants more involvement with the wider business, and is looking for a role where they can genuinely influence how support is delivered.
07/06/2026
Full time
If you're the type of person who enjoys figuring out why something isn't working, improving processes, and helping people get the most from business systems, this could be worth a conversation. We're working with a well-established international business looking to strengthen its Enterprise Applications team with an experienced Application Support Analyst. This is a role where you'll have real ownership, working closely with users across the business to support critical applications, resolve issues, manage change requests, and improve the overall support function. Rather than sitting behind a queue of tickets all day, you'll be involved in understanding how the business operates, identifying recurring issues, creating better ways of working, and helping drive improvements across key systems and processes. Job Details Role: ERP Support Analyst Application Support Salary: Up to £40,000 Location: Wolverhampton The Role Support and troubleshoot business-critical applications and ERP systems Manage incidents, service requests, problem investigations and change requests Work closely with users and stakeholders across multiple sites Create and maintain support documentation, process guides and knowledge articles Help improve support processes and introduce more efficient ways of working Support system upgrades, migrations and post-implementation activities Ensure support requests are managed within agreed service levels What We're Looking For Experience in an Application Support, ERP Support or Systems Support role Knowledge of ERP systems, ideally Microsoft Dynamics AX Understanding of ITIL and service management processes Strong troubleshooting and problem-solving skills Experience working with service desk/ticketing systems Good documentation skills and attention to detail Confident communicator who can work with both technical and non-technical users Ability to manage priorities and take ownership of issues through to resolution This is a great opportunity for someone who enjoys variety, wants more involvement with the wider business, and is looking for a role where they can genuinely influence how support is delivered.
The Delivery Analyst is a hybrid role combining business and systems analysis with Agile delivery coordination. The role sits within the Programme Management Office (PMO), working closely with the Technology delivery team to support the day-to-day demands of the team across projects, change requests, and BAU Freshdesk support. Key responsibilities: Business & Systems Analysis Support the requirements gathering and documentation of Technology Projects and change requests, working alongside the Business/System Analyst. Deliver, analyse, and clearly articulate business and functional requirements through workshops, interviews, and documentation review. Produce and maintain high-quality analysis artefacts including business requirements documents (BRDs), functional specifications, user stories, and process maps. Analyse existing systems and processes to identify gaps, inefficiencies, and opportunities for improvement. Leverage the organisations AI tools, to support and accelerate analysis work, including requirements drafting, process documentation, and the consolidation of complex information. Assist with system configuration, testing, and acceptance activities, including writing and executing test cases. Support data mapping, migration preparation, and validation activities. Maintain system documentation and ensure artefacts are kept up to date throughout the project lifecycle. Liaise between business stakeholders and technical teams to ensure requirements are understood and correctly interpreted. Once requirements are understood and agreed, create well-defined backlog item/tickets for the development team, ensuring stories, tasks, and acceptance criteria are clearly articulated and that all tickets meet the team's Definition of Ready before entering the sprint. Agile Delivery & Scrum Facilitation Assist with requirements pre-planning calls, helping to prepare, refine, and structure requirements ahead of sprint planning sessions. Support sprint planning activities, ensuring tickets are groomed, prioritised, and ready for the team to pick up. Facilitate Agile and Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives, providing cover and continuity for the Senior Project Delivery Manager. Support the maintenance and prioritisation of product and sprint backlogs in collaboration with delivery leads and stakeholders. Track sprint progress, flag blockers, and assist teams in removing impediments to delivery. Champion Agile ways of working and contribute to a culture of continuous improvement within the PMO. Assist in the coordination of delivery activity across business, technology, and supplier teams to ensure milestones are met. Delivery Support & Coordination Maintain core project artefacts including RAID logs, action registers, and dependency trackers. Produce clear and accurate status updates, meeting notes, and progress reports. Apply AI tools to support faster delivery, including drafting reports, summarising meeting outputs, and preparing governance updates. Coordinate UAT phases, defect tracking, and resolution activities. Support go-live planning and transition-to-BAU activities. Assist in scheduling and coordinating project meetings, workshops, and stakeholder communications. Stakeholder Engagement Build effective working relationships with internal stakeholders, technical teams, and external suppliers. Translate technical concepts into accessible language for non-technical audiences. Support business leads in decision-making by providing clear analysis and structured recommendations. Present confidently to senior leadership, including at CEO level, communicating progress, risks, and recommendations in a clear and concise manner. Work with the PMO to support progress reporting, producing accurate and timely updates for governance and leadership audiences. Personal Development Actively engage in structured development activities and training aligned to team needs and personal growth. Contribute to knowledge sharing and team capability building within the PMO. BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package. BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity. All applicants must be eligible to work in the UK upon application. What we offer Hybrid Working 27 days holiday per year, plus bank holidays Birthday leave Paid Christmas office shutdown Private Medical Insurance and/or Health Cash Plan Life assurance (x4 salary) Income protection Enhanced maternity/paternity leave Free BCS membership Financial wellbeing support Unum (including access to EAP, online GP consultations, wellbeing support, retail discounts and more)
07/06/2026
Full time
The Delivery Analyst is a hybrid role combining business and systems analysis with Agile delivery coordination. The role sits within the Programme Management Office (PMO), working closely with the Technology delivery team to support the day-to-day demands of the team across projects, change requests, and BAU Freshdesk support. Key responsibilities: Business & Systems Analysis Support the requirements gathering and documentation of Technology Projects and change requests, working alongside the Business/System Analyst. Deliver, analyse, and clearly articulate business and functional requirements through workshops, interviews, and documentation review. Produce and maintain high-quality analysis artefacts including business requirements documents (BRDs), functional specifications, user stories, and process maps. Analyse existing systems and processes to identify gaps, inefficiencies, and opportunities for improvement. Leverage the organisations AI tools, to support and accelerate analysis work, including requirements drafting, process documentation, and the consolidation of complex information. Assist with system configuration, testing, and acceptance activities, including writing and executing test cases. Support data mapping, migration preparation, and validation activities. Maintain system documentation and ensure artefacts are kept up to date throughout the project lifecycle. Liaise between business stakeholders and technical teams to ensure requirements are understood and correctly interpreted. Once requirements are understood and agreed, create well-defined backlog item/tickets for the development team, ensuring stories, tasks, and acceptance criteria are clearly articulated and that all tickets meet the team's Definition of Ready before entering the sprint. Agile Delivery & Scrum Facilitation Assist with requirements pre-planning calls, helping to prepare, refine, and structure requirements ahead of sprint planning sessions. Support sprint planning activities, ensuring tickets are groomed, prioritised, and ready for the team to pick up. Facilitate Agile and Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives, providing cover and continuity for the Senior Project Delivery Manager. Support the maintenance and prioritisation of product and sprint backlogs in collaboration with delivery leads and stakeholders. Track sprint progress, flag blockers, and assist teams in removing impediments to delivery. Champion Agile ways of working and contribute to a culture of continuous improvement within the PMO. Assist in the coordination of delivery activity across business, technology, and supplier teams to ensure milestones are met. Delivery Support & Coordination Maintain core project artefacts including RAID logs, action registers, and dependency trackers. Produce clear and accurate status updates, meeting notes, and progress reports. Apply AI tools to support faster delivery, including drafting reports, summarising meeting outputs, and preparing governance updates. Coordinate UAT phases, defect tracking, and resolution activities. Support go-live planning and transition-to-BAU activities. Assist in scheduling and coordinating project meetings, workshops, and stakeholder communications. Stakeholder Engagement Build effective working relationships with internal stakeholders, technical teams, and external suppliers. Translate technical concepts into accessible language for non-technical audiences. Support business leads in decision-making by providing clear analysis and structured recommendations. Present confidently to senior leadership, including at CEO level, communicating progress, risks, and recommendations in a clear and concise manner. Work with the PMO to support progress reporting, producing accurate and timely updates for governance and leadership audiences. Personal Development Actively engage in structured development activities and training aligned to team needs and personal growth. Contribute to knowledge sharing and team capability building within the PMO. BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package. BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity. All applicants must be eligible to work in the UK upon application. What we offer Hybrid Working 27 days holiday per year, plus bank holidays Birthday leave Paid Christmas office shutdown Private Medical Insurance and/or Health Cash Plan Life assurance (x4 salary) Income protection Enhanced maternity/paternity leave Free BCS membership Financial wellbeing support Unum (including access to EAP, online GP consultations, wellbeing support, retail discounts and more)
Senior Broking Business AnalystApplylocations: GBR - ANY CITYtime type: Full timeposted on: Posted Todayjob requisition id: Job Description: Senior Broking Business Analyst Primarily home-based, with occasional travelling to London for customer meetings and/or peer gatheringsDXC's Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.DXC's insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries world-wide. About the Role: We are seeking a dynamic and knowledgeable Senior Broking Business Analyst to join our team. The ideal candidate will possess a deep understanding of the London Insurance Wholesale Broking processes and working practises, inclusive of Pre-bind, Policy, Premium, Claims, Treaty Technical IBA and message flows. They will need a keen awareness of initiatives such as the Lloyd's Future of Lloyd's / Blueprint II and be at ease discussion the implications of such initiatives with customersThe role will involve collaborating closely with General Insurance software vendors, Insurance Brokers, and Underwriters to provide functional direction and definition for new functions, Change Requests or features during both product implementations and into BAU phases. The candidate should have practical working knowledge of at least one computer-based Insurance Broking system and be capable of delivering compelling presentations and demonstrations.Part-time working hours will be considered for this role. Essential Skills/Qualifications: Significant Insurance domain knowledge of the London Insurance Wholesale Broking processes covering Pre-Bind, Policy, Claims and Treaty and Technical IBA. An awareness of London Market Initiatives, Future of Lloyd's / Blueprint II, e-invoicing, FCP and impact on broking systems. Experience of working within or with a General Insurance software vendor or Insurance Broker/Underwriter to provide functional direction and definition for new products, modules or features as part of an insurance product implementation. Practical working knowledge of at least one computer-based Insurance Broking system. Accomplished presentation/demonstration skills. Confidence to manage customer expectations and steer specification/review process through tight timelines; being comfortable in the 'frontline' of challenging client issues, preferably with extensive onsite experience. Self-motivated and displays high energy levels to solve problems & find innovative solutions. Desirable Skills/Qualifications: Experience of one of DXC's existing Broking products (GLOBAL XB, Brokasure Enterprise, or Brokasure Desktop). Excellent interpersonal and communication skills. Ability to comprehend complex requirements, playback to the business in plain English, and translate forward towards technical specifications. Ability to plan, design and recommend business processes to improve and support business activities. An understanding of messaging flows to and from broking systems within the London market. Flexible approach and able to adapt to changing priorities e.g. travel at short notice, attend and host meetings at unsociable hours. Insurance Industry qualification. e.g. A.C.I.I. Good knowledge and experience of implementing insurance/reinsurance software packages and an appreciation of the strengths and weaknesses of each. Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analysing relational data would be beneficial.) A high level of attention to detail with strong documentation skills Ability to work independently and as part of a team Willingness to Travel Key Accountabilities and Responsibilities: Supports and advises stakeholders on limitations and opportunities for customer solutions based on knowledge of the product set Facilitates meetings with clients to gather and document requirements and explore potential solutions. Works collaboratively in a team environment for the building and updating of business and functional documents according to customer specifications Intermediary between Customer and internal development, testing and support teams Leads and participates in internal quality reviews of solution design Assists in the design, development, review and execution of system test scripts Supports the process of transitioning projects into support Assists Support Teams as/when required What we can offer you: Competitive Compensation & Pension Scheme - Rewarding your expertise while securing your future. Comprehensive Benefits Package - Including DXC Select , Perks at Work , and incentive programs for exclusive savings and rewards. Continuous Learning & Development - Access to upskilling opportunities, career growth resources, and industry-leading training. Lifestyle Perks - Enjoy options like the Salary Sacrifice Car Scheme and more.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
07/06/2026
Full time
Senior Broking Business AnalystApplylocations: GBR - ANY CITYtime type: Full timeposted on: Posted Todayjob requisition id: Job Description: Senior Broking Business Analyst Primarily home-based, with occasional travelling to London for customer meetings and/or peer gatheringsDXC's Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.DXC's insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries world-wide. About the Role: We are seeking a dynamic and knowledgeable Senior Broking Business Analyst to join our team. The ideal candidate will possess a deep understanding of the London Insurance Wholesale Broking processes and working practises, inclusive of Pre-bind, Policy, Premium, Claims, Treaty Technical IBA and message flows. They will need a keen awareness of initiatives such as the Lloyd's Future of Lloyd's / Blueprint II and be at ease discussion the implications of such initiatives with customersThe role will involve collaborating closely with General Insurance software vendors, Insurance Brokers, and Underwriters to provide functional direction and definition for new functions, Change Requests or features during both product implementations and into BAU phases. The candidate should have practical working knowledge of at least one computer-based Insurance Broking system and be capable of delivering compelling presentations and demonstrations.Part-time working hours will be considered for this role. Essential Skills/Qualifications: Significant Insurance domain knowledge of the London Insurance Wholesale Broking processes covering Pre-Bind, Policy, Claims and Treaty and Technical IBA. An awareness of London Market Initiatives, Future of Lloyd's / Blueprint II, e-invoicing, FCP and impact on broking systems. Experience of working within or with a General Insurance software vendor or Insurance Broker/Underwriter to provide functional direction and definition for new products, modules or features as part of an insurance product implementation. Practical working knowledge of at least one computer-based Insurance Broking system. Accomplished presentation/demonstration skills. Confidence to manage customer expectations and steer specification/review process through tight timelines; being comfortable in the 'frontline' of challenging client issues, preferably with extensive onsite experience. Self-motivated and displays high energy levels to solve problems & find innovative solutions. Desirable Skills/Qualifications: Experience of one of DXC's existing Broking products (GLOBAL XB, Brokasure Enterprise, or Brokasure Desktop). Excellent interpersonal and communication skills. Ability to comprehend complex requirements, playback to the business in plain English, and translate forward towards technical specifications. Ability to plan, design and recommend business processes to improve and support business activities. An understanding of messaging flows to and from broking systems within the London market. Flexible approach and able to adapt to changing priorities e.g. travel at short notice, attend and host meetings at unsociable hours. Insurance Industry qualification. e.g. A.C.I.I. Good knowledge and experience of implementing insurance/reinsurance software packages and an appreciation of the strengths and weaknesses of each. Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analysing relational data would be beneficial.) A high level of attention to detail with strong documentation skills Ability to work independently and as part of a team Willingness to Travel Key Accountabilities and Responsibilities: Supports and advises stakeholders on limitations and opportunities for customer solutions based on knowledge of the product set Facilitates meetings with clients to gather and document requirements and explore potential solutions. Works collaboratively in a team environment for the building and updating of business and functional documents according to customer specifications Intermediary between Customer and internal development, testing and support teams Leads and participates in internal quality reviews of solution design Assists in the design, development, review and execution of system test scripts Supports the process of transitioning projects into support Assists Support Teams as/when required What we can offer you: Competitive Compensation & Pension Scheme - Rewarding your expertise while securing your future. Comprehensive Benefits Package - Including DXC Select , Perks at Work , and incentive programs for exclusive savings and rewards. Continuous Learning & Development - Access to upskilling opportunities, career growth resources, and industry-leading training. Lifestyle Perks - Enjoy options like the Salary Sacrifice Car Scheme and more.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Job Overview Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Senior Java Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Finance Desk Technology is part of Markets Technology. The Team works closely with the Citi Global Finance Desk and Markets Treasury Desks. The suite of Finance Desk applications provides position management, trade capture, electronic trading, market risk processing and reporting. This is supported by a mixed technology environment consisting of client server applications, developed in Java, Angular and C#, with services running on Linux servers and Cloud Containers. This provides a unique opportunity to work closely with the business stakeholders while building towards the strategic technology roadmap. We are looking for technically strong candidates who can work as team players and are capable of taking ownership and leading the initiatives when needed. Job Responsibilities / Role Responsible for developing and maintaining suite of applications asa part of global development team. Production of high quality software, emphasizing simplicity, maintainability and reuse, using standard development process. Understands business priorities, documents requirements and determines solutions in partnership with other internal teams. Accountable for all phases of development process-analysis, design, construction, testing and implementation; provides user and operational support on applications to business users. Ensures essential procedures are followed and helps to define operating standards and processes. Participating in key business initiatives involving multiple workstreams. Coordinate global testing and schedule application rollouts. Contribute towards improving the Dev Ops CI/CD Pipelines and Strategic Architecture. Work closely with partner technology teams and to collaborate effectively. Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users. Provide L3 support for production flows. Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement. Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality. Ensure essential procedures are followed and help define operating standards and processes. Serve as advisor or coach to new or lower level analysts. Has the ability to operate with a limited level of direct supervision. Qualifications Bachelor degree in Computer Science / Information Technology or a related field, or substantial practical experience of software delivery. Proven relevant experience in Application Development role. Experience in managing and implementing successful projects. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Subject Matter Expert (SME) in Securities Financing Transactions Processing is a big plus. Technical Skills Required Strong core Java skills, JDBC/JPA, Restful web services. Experience with frameworks like Hibernate, Junit, Spring Boot/Microservice style application development. Experience in event driven and API led architecture. AI Tools & Platforms Usage: Hands on experience using AI tools and platforms to design, build, test, and enhance application features. Strong experience with Relational Databases like Oracle, MSSQL. Experience with build tools like Maven/Gradle, Jenkins, UDeploy. Experience with cloud based architectures on OpenShift Kubernetes. Experience with Messaging and Caching frameworks such as Kafka and Gemfire/Ignite is a plus. Testing experience with distributed software applications. Strong experience with Unix or Linux. Non-Technical Skills Required Experience in working with distributed teams situated globally in different time zones is a plus. Flexible and adaptive, team player. Excellent analytical, communication and interpersonal skills. Ability to work independently. Ability to take ownership, drive strategy and well organized. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefit page to learn more. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
07/06/2026
Full time
Job Overview Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Senior Java Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Finance Desk Technology is part of Markets Technology. The Team works closely with the Citi Global Finance Desk and Markets Treasury Desks. The suite of Finance Desk applications provides position management, trade capture, electronic trading, market risk processing and reporting. This is supported by a mixed technology environment consisting of client server applications, developed in Java, Angular and C#, with services running on Linux servers and Cloud Containers. This provides a unique opportunity to work closely with the business stakeholders while building towards the strategic technology roadmap. We are looking for technically strong candidates who can work as team players and are capable of taking ownership and leading the initiatives when needed. Job Responsibilities / Role Responsible for developing and maintaining suite of applications asa part of global development team. Production of high quality software, emphasizing simplicity, maintainability and reuse, using standard development process. Understands business priorities, documents requirements and determines solutions in partnership with other internal teams. Accountable for all phases of development process-analysis, design, construction, testing and implementation; provides user and operational support on applications to business users. Ensures essential procedures are followed and helps to define operating standards and processes. Participating in key business initiatives involving multiple workstreams. Coordinate global testing and schedule application rollouts. Contribute towards improving the Dev Ops CI/CD Pipelines and Strategic Architecture. Work closely with partner technology teams and to collaborate effectively. Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users. Provide L3 support for production flows. Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement. Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality. Ensure essential procedures are followed and help define operating standards and processes. Serve as advisor or coach to new or lower level analysts. Has the ability to operate with a limited level of direct supervision. Qualifications Bachelor degree in Computer Science / Information Technology or a related field, or substantial practical experience of software delivery. Proven relevant experience in Application Development role. Experience in managing and implementing successful projects. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Subject Matter Expert (SME) in Securities Financing Transactions Processing is a big plus. Technical Skills Required Strong core Java skills, JDBC/JPA, Restful web services. Experience with frameworks like Hibernate, Junit, Spring Boot/Microservice style application development. Experience in event driven and API led architecture. AI Tools & Platforms Usage: Hands on experience using AI tools and platforms to design, build, test, and enhance application features. Strong experience with Relational Databases like Oracle, MSSQL. Experience with build tools like Maven/Gradle, Jenkins, UDeploy. Experience with cloud based architectures on OpenShift Kubernetes. Experience with Messaging and Caching frameworks such as Kafka and Gemfire/Ignite is a plus. Testing experience with distributed software applications. Strong experience with Unix or Linux. Non-Technical Skills Required Experience in working with distributed teams situated globally in different time zones is a plus. Flexible and adaptive, team player. Excellent analytical, communication and interpersonal skills. Ability to work independently. Ability to take ownership, drive strategy and well organized. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefit page to learn more. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Team Overview XiP is building a next-generation cross-asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on-demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of 'Applications Development Technology Lead Analyst' on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90 minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine. You will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part in the shared responsibility for the long term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop future versions of the engine, making it faster, utilizing resources better, and scaling to even greater sizes. Add new features without impacting performance of the platform in undesirable ways, taking care that small changes multiplied by millions of calculations have high cost. Solve hard problems such as transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid level developers, providing technical advice, code reviews, and career development support; allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery; foster a collaborative and growth oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelizes 250,000 hours of compute into a single 90 minute execution: Lead design, development, and implementation of enhancements, focusing on optimizing distribution mechanisms, analyze current parallelization strategies, and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimization of risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyze distributed execution of large scale risk calculations, identify performance bottlenecks and inefficiencies, and provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimizations that enhance calculation speed and resource utilization. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands; coordinate with stakeholders to ensure that scaling efforts align with customer needs. Provide specialized customer support to optimize and improve large, distributed calculations: Act as a primary point of contact for clients to address issues and optimize inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
07/06/2026
Full time
Team Overview XiP is building a next-generation cross-asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on-demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of 'Applications Development Technology Lead Analyst' on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90 minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine. You will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part in the shared responsibility for the long term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop future versions of the engine, making it faster, utilizing resources better, and scaling to even greater sizes. Add new features without impacting performance of the platform in undesirable ways, taking care that small changes multiplied by millions of calculations have high cost. Solve hard problems such as transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid level developers, providing technical advice, code reviews, and career development support; allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery; foster a collaborative and growth oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelizes 250,000 hours of compute into a single 90 minute execution: Lead design, development, and implementation of enhancements, focusing on optimizing distribution mechanisms, analyze current parallelization strategies, and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimization of risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyze distributed execution of large scale risk calculations, identify performance bottlenecks and inefficiencies, and provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimizations that enhance calculation speed and resource utilization. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands; coordinate with stakeholders to ensure that scaling efforts align with customer needs. Provide specialized customer support to optimize and improve large, distributed calculations: Act as a primary point of contact for clients to address issues and optimize inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Team Overview XiP is building a next generation cross asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of "Applications Development Technology Lead Analyst" on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90 minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day, this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine, you will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part of the shared responsibility for the long term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop the future versions of the calculation engine. This means making it faster, utilizing resources better, and scaling to even greater sizes. This means adding new features without impacting performance of the platform in an undesirable manner - small changes multiplied by millions of calculations have a high cost. This means solving hard problems like transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid level developers, providing technical advice, code reviews, and career development support. Allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery. Foster a collaborative and growth oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelises 250,000 hours of compute into a single 90 minute execution: Lead the design, development, and implementation of enhancements to the Risk Calculation Engine, focusing on optimizing its distribution mechanisms. Analyze current parallelisation strategies and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimisation of Risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyse the distributed execution of large scale risk calculations, identifying performance bottlenecks and inefficiencies. Provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimisations that enhance calculation speed and resource utilisation. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands. Coordinate with stakeholders to ensure that all scaling efforts are aligned with customer needs. Provide specialised customer support to optimise and improve large, distributed calculations: Act as a primary point of contact for clients to address issues and optimise inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (e.g., AWS, Azure, GCP) and containerisation (e.g., Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (e.g., JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
07/06/2026
Full time
Team Overview XiP is building a next generation cross asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of "Applications Development Technology Lead Analyst" on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90 minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day, this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine, you will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part of the shared responsibility for the long term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop the future versions of the calculation engine. This means making it faster, utilizing resources better, and scaling to even greater sizes. This means adding new features without impacting performance of the platform in an undesirable manner - small changes multiplied by millions of calculations have a high cost. This means solving hard problems like transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid level developers, providing technical advice, code reviews, and career development support. Allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery. Foster a collaborative and growth oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelises 250,000 hours of compute into a single 90 minute execution: Lead the design, development, and implementation of enhancements to the Risk Calculation Engine, focusing on optimizing its distribution mechanisms. Analyze current parallelisation strategies and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimisation of Risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyse the distributed execution of large scale risk calculations, identifying performance bottlenecks and inefficiencies. Provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimisations that enhance calculation speed and resource utilisation. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands. Coordinate with stakeholders to ensure that all scaling efforts are aligned with customer needs. Provide specialised customer support to optimise and improve large, distributed calculations: Act as a primary point of contact for clients to address issues and optimise inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (e.g., AWS, Azure, GCP) and containerisation (e.g., Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (e.g., JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
General Conference of Seventh-day Adventists
Cheltenham, Gloucestershire
Please be sure to submit a current resume when applying for this position POSITION SUMMARY The Digital Efficiency Analyst drives organizational excellence by increasing the efficiency and effectiveness of mission and business processes and tools through modern technology. This strategic role helps the GC achieve its goal of mobilizing resources for mission. The position collaborates with internal business and ministry teams to manage, support, and improve business and ministry efficiencies using technology. Position requires a unique combination of technical expertise, business acumen, and interpersonal skills to successfully drive the GC's ongoing digital transformation while optimizing the technology investment across the organization. COMPENSATION Full-time exempt position with benefits Remuneration Range: 87-101% ($83K - $96K annually) BENEFITS Salary employees receive comprehensive benefits packages, including health insurance, paid time off, and retirement savings plans, etc. SUPERVISOR ITS Associate Director ESSENTIAL JOB FUNCTIONS Conduct comprehensive audits of existing technology systems and digital tools to identify underutilized features, redundant solutions, and inefficient workflows Monitor and evaluate key performance indicators related to technology utilization and return on investment. Conducts surveys and works with individual departments to ensure technology investments deliver business and missional value. Create and maintain knowledge repositories of best practices, standard operating procedures, and efficiency/optimization recommendations Works closely with GC Resource Centers in the efficient use of approved platforms, driving not just the adoption rate but also the effective use of the platforms. Uses data analytics to examine user behavior patterns, help desk ticket trends, and technology adoption rates across departments to identify gaps and opportunities for improvement Facilitates employee adoption of approved Software as a Service (SaaS) applications including Teams, SharePoint, Power BI, Laserfiche, Keeper, etc. Designs and delivers monthly trainings and "power sessions" of supported platforms. Identifies, evaluates, and recommends new and emerging technological solutions that could increase efficiency and effectiveness of GC workforce. Collaborate with department heads to translate business needs into technology solutions in alignment GC ministry goals Must be a member in regular standing of the Seventh-day Adventist Church. Must maintain a regular and reliable work schedule. Other duties as assigned. EDUCATION AND EXPERIENCE Bachelor's (BA/BS) degree in Analytics or related field required. Relevant successful work experience and/or certifications may be considered in lieu of academic requirements. Four or more years of relevant successful work experience is required for satisfactory job performance. Proficiency in project management & process improvement management. KNOWLEDGE SKILLS AND ABILITIES Knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church. Understanding of common business software and enterprise systems Strong communication skills with ability to translate technical concepts for non-technical audiences Strong analytical skills with experience in data collection and interpretation Well-developed English language skills including written and verbal forms. Able to install and support PC hardware, software. Must be self-motivated, able to complete tasks with little supervision, and comfortable working with users under high pressure situations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
07/06/2026
Full time
Please be sure to submit a current resume when applying for this position POSITION SUMMARY The Digital Efficiency Analyst drives organizational excellence by increasing the efficiency and effectiveness of mission and business processes and tools through modern technology. This strategic role helps the GC achieve its goal of mobilizing resources for mission. The position collaborates with internal business and ministry teams to manage, support, and improve business and ministry efficiencies using technology. Position requires a unique combination of technical expertise, business acumen, and interpersonal skills to successfully drive the GC's ongoing digital transformation while optimizing the technology investment across the organization. COMPENSATION Full-time exempt position with benefits Remuneration Range: 87-101% ($83K - $96K annually) BENEFITS Salary employees receive comprehensive benefits packages, including health insurance, paid time off, and retirement savings plans, etc. SUPERVISOR ITS Associate Director ESSENTIAL JOB FUNCTIONS Conduct comprehensive audits of existing technology systems and digital tools to identify underutilized features, redundant solutions, and inefficient workflows Monitor and evaluate key performance indicators related to technology utilization and return on investment. Conducts surveys and works with individual departments to ensure technology investments deliver business and missional value. Create and maintain knowledge repositories of best practices, standard operating procedures, and efficiency/optimization recommendations Works closely with GC Resource Centers in the efficient use of approved platforms, driving not just the adoption rate but also the effective use of the platforms. Uses data analytics to examine user behavior patterns, help desk ticket trends, and technology adoption rates across departments to identify gaps and opportunities for improvement Facilitates employee adoption of approved Software as a Service (SaaS) applications including Teams, SharePoint, Power BI, Laserfiche, Keeper, etc. Designs and delivers monthly trainings and "power sessions" of supported platforms. Identifies, evaluates, and recommends new and emerging technological solutions that could increase efficiency and effectiveness of GC workforce. Collaborate with department heads to translate business needs into technology solutions in alignment GC ministry goals Must be a member in regular standing of the Seventh-day Adventist Church. Must maintain a regular and reliable work schedule. Other duties as assigned. EDUCATION AND EXPERIENCE Bachelor's (BA/BS) degree in Analytics or related field required. Relevant successful work experience and/or certifications may be considered in lieu of academic requirements. Four or more years of relevant successful work experience is required for satisfactory job performance. Proficiency in project management & process improvement management. KNOWLEDGE SKILLS AND ABILITIES Knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church. Understanding of common business software and enterprise systems Strong communication skills with ability to translate technical concepts for non-technical audiences Strong analytical skills with experience in data collection and interpretation Well-developed English language skills including written and verbal forms. Able to install and support PC hardware, software. Must be self-motivated, able to complete tasks with little supervision, and comfortable working with users under high pressure situations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2650 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will become part of the Operations Technology team, where you will support systems that facilitate operational processing across a range of asset classes, including Exchange Traded Derivatives (ETD), OTC Energy, and Broker & Swap Dealer workflows. The role involves maintaining and improving applications for post trade operations, such as deliveries, segregation movements, commissions, fees, and adjustments. These systems ensure accurate exchange and off exchange activity across internal platforms and client accounts. The work is highly data driven and operationally critical, involving the processing and validation of high integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Skills and Experience Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience with NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome. Exposure to JavaScript and/or TypeScript in a frontend or full stack context. Experience with Node.js and/or GraphQL. Exchange and off exchange traded operations or post trade systems, including: Processing of positions, balances, and operational adjustments. Deliveries processing and settlement workflows. Segregation movements and client money processing. Commission and fee calculations. Reconciliation processes and operational exception handling. Integration with internal and external trading or clearing data sources. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all . click apply for full job details
06/06/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2650 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will become part of the Operations Technology team, where you will support systems that facilitate operational processing across a range of asset classes, including Exchange Traded Derivatives (ETD), OTC Energy, and Broker & Swap Dealer workflows. The role involves maintaining and improving applications for post trade operations, such as deliveries, segregation movements, commissions, fees, and adjustments. These systems ensure accurate exchange and off exchange activity across internal platforms and client accounts. The work is highly data driven and operationally critical, involving the processing and validation of high integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Skills and Experience Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience with NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome. Exposure to JavaScript and/or TypeScript in a frontend or full stack context. Experience with Node.js and/or GraphQL. Exchange and off exchange traded operations or post trade systems, including: Processing of positions, balances, and operational adjustments. Deliveries processing and settlement workflows. Segregation movements and client money processing. Commission and fee calculations. Reconciliation processes and operational exception handling. Integration with internal and external trading or clearing data sources. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all . click apply for full job details
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
06/06/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Systems Support Analyst 28k pa 11-Month Fixed-Term Contract (strong potential for permanent) Hybrid Working Office near Holywood / Belfast Hybrid: 3 days onsite / 2 days from home Free onsite parking 28k pa An established and growing local business is seeking a Systems Support Analyst to join its Business Systems team on an 11-month fixed-term contract. While initially offered on a fixed-term basis, there is a strong desire to make the role permanent for the right individual. This is an excellent opportunity for a Systems Support Analyst who enjoys problem-solving, working with business applications, and supporting colleagues across a range of operational functions. A traditional IT background is not essential; we're keen to speak with candidates who understand business processes, are comfortable working with data, and can quickly learn new systems. The Role As a Systems Support Analyst, you'll play a key role in supporting and maintaining critical business applications, ensuring users receive excellent support and systems continue to operate effectively. Key Responsibilities Provide first-line systems and application support, investigating and resolving user issues. Administer business systems, including user access, security, and ongoing maintenance. Monitor data quality and integrity, identifying risks and opportunities for improvement. Work closely with internal teams and third-party providers to implement system enhancements and resolve issues. Support interfaces, integrations, batch processes, and EDI activities. Maintain accurate helpdesk records and process documentation. Assist with the creation of user guides and deliver end-user training where required. Support continuous improvement initiatives across business systems and processes. Collaborate with stakeholders across the organisation to resolve operational and system-related challenges. About You We're looking for someone who: Has experience of core business processes such as purchasing, sales, logistics, finance, or similar. Is comfortable analysing and interpreting data. Has strong attention to detail and a methodical approach to problem-solving. Communicates effectively with colleagues at all levels. Is organised, proactive, and eager to learn new systems and technologies. Can work independently while also contributing positively to a wider team. General IT Support background. Desirable Experience Has exposure to SAP or another ERP/business system from a user or super-user perspective. What's on Offer? Salary of 28k pa Hybrid working - 3 days onsite and 2 days working from home Free onsite parking Exposure to a broad range of business systems and operational processes Supportive team environment with opportunities for learning and development An 11-month fixed-term contract with a strong possibility of becoming permanent This opportunity would suit someone looking to build a long-term career in business systems support within a successful and evolving organisation.
06/06/2026
Full time
Systems Support Analyst 28k pa 11-Month Fixed-Term Contract (strong potential for permanent) Hybrid Working Office near Holywood / Belfast Hybrid: 3 days onsite / 2 days from home Free onsite parking 28k pa An established and growing local business is seeking a Systems Support Analyst to join its Business Systems team on an 11-month fixed-term contract. While initially offered on a fixed-term basis, there is a strong desire to make the role permanent for the right individual. This is an excellent opportunity for a Systems Support Analyst who enjoys problem-solving, working with business applications, and supporting colleagues across a range of operational functions. A traditional IT background is not essential; we're keen to speak with candidates who understand business processes, are comfortable working with data, and can quickly learn new systems. The Role As a Systems Support Analyst, you'll play a key role in supporting and maintaining critical business applications, ensuring users receive excellent support and systems continue to operate effectively. Key Responsibilities Provide first-line systems and application support, investigating and resolving user issues. Administer business systems, including user access, security, and ongoing maintenance. Monitor data quality and integrity, identifying risks and opportunities for improvement. Work closely with internal teams and third-party providers to implement system enhancements and resolve issues. Support interfaces, integrations, batch processes, and EDI activities. Maintain accurate helpdesk records and process documentation. Assist with the creation of user guides and deliver end-user training where required. Support continuous improvement initiatives across business systems and processes. Collaborate with stakeholders across the organisation to resolve operational and system-related challenges. About You We're looking for someone who: Has experience of core business processes such as purchasing, sales, logistics, finance, or similar. Is comfortable analysing and interpreting data. Has strong attention to detail and a methodical approach to problem-solving. Communicates effectively with colleagues at all levels. Is organised, proactive, and eager to learn new systems and technologies. Can work independently while also contributing positively to a wider team. General IT Support background. Desirable Experience Has exposure to SAP or another ERP/business system from a user or super-user perspective. What's on Offer? Salary of 28k pa Hybrid working - 3 days onsite and 2 days working from home Free onsite parking Exposure to a broad range of business systems and operational processes Supportive team environment with opportunities for learning and development An 11-month fixed-term contract with a strong possibility of becoming permanent This opportunity would suit someone looking to build a long-term career in business systems support within a successful and evolving organisation.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
06/06/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
06/06/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
06/06/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Senior IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years of experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. Responsibilities: Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualised infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication, Veeam ONE monitoring and VRO environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection and Symantec Endpoint Encryption. Support endpoint DLP, SIEM and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. Monitor system performance, capacity, availability and infrastructure health. Ensure compliance with IT governance, security policies and operational standards. Provide advanced desktop, laptop, printer, mobile device and branch office IT support. Manage OS deployment, imaging, image creation, maintenance and software packaging. Administer Active Directory, Group Policy Objects, user provisioning and NTFS permissions. Resolve technical incidents and service requests in line with agreed SLAs. Support business critical applications such as Bloomberg FXT, Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access, 1AML, SIBS, GFMS. Configure and support Cisco switches, routers, FortiGate firewall environments and DNS, DHCP, TCP/IP, LAN/WAN, routing and connectivity troubleshooting. Perform SSL/TLS certificate lifecycle management using OpenSSL. Develop, maintain and enforce IT policies, standards and operating procedures. Produce system architecture diagrams, technical documentation, SOPs, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernisation and transformation initiatives. Qualifications: 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security focused environments. Ability to provide support to VIP stakeholders. Proficiency in Windows Server 2019/2022 (or equivalent), Red Hadoop, VMware vSphere / vCenter, Veeam Backup & Replication, Microsoft Office 365, PowerShell scripting, SQL Server administration, and networking fundamentals. Location: SW1V 1SW, London, England, United Kingdom Remote type: Hybrid (3 days in the office) Start date: As soon as possible Salary: £55,000 - £60,000 C# .NET Developer - Insurance Our client is an insurance underwriter in the City of London looking to grow its software development team with a seasoned C# .NET developer. Responsibilities: Develop complex software with C# and support the entire development lifecycle. Utilise Java, jQuery, Web API, CSS and advanced SQL Server (stored procedures, table design). Provide support for Microsoft Office Applications and design and build reports for SharePoint. Lead improvements to management information and analysis. Analyse requirements and deliver suitable solutions using the most appropriate technology. Document, support and upgrade a wide range of internal applications/processes. Produce ad hoc reporting and analysis of information in the data warehouse. Work both as part of a team and independently, communicating with all business areas. Qualifications: 5-7 years of experience developing complex software with C#. Strong mathematical background (2:1 in maths or computer science or similar). Excellent communication and interpersonal skills. Proficiency in Visual Studio, Microsoft SQL Server, Office 365, SharePoint and related tools. Experience with Eclipse (for underwriting) and Sun (for accounts) is a plus. Location: City of London, England, United Kingdom Start date: As soon as possible Salary: up to £50,000 (potentially higher for exceptional candidates); junior roles considered from £25,000 - £30,000. Contract roles and jobs for Microsoft SQL Server Database Administrator - Manages and optimises SQL Server databases, ensuring performance, security and availability. Data Analyst - Uses SQL Server to query databases and transform data into actionable insights. Database Developer - Designs and develops queries, stored procedures and databases on SQL Server to meet business needs. Business Intelligence Consultant - Uses SQL Server for ETL and develops BI solutions tailored to businesses (PowerBI, SAS, Tableau). Research and Development Engineer - Designs and develops software solutions by integrating SQL Server databases to manage data efficiently.
06/06/2026
Full time
Senior IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years of experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. Responsibilities: Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualised infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication, Veeam ONE monitoring and VRO environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection and Symantec Endpoint Encryption. Support endpoint DLP, SIEM and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. Monitor system performance, capacity, availability and infrastructure health. Ensure compliance with IT governance, security policies and operational standards. Provide advanced desktop, laptop, printer, mobile device and branch office IT support. Manage OS deployment, imaging, image creation, maintenance and software packaging. Administer Active Directory, Group Policy Objects, user provisioning and NTFS permissions. Resolve technical incidents and service requests in line with agreed SLAs. Support business critical applications such as Bloomberg FXT, Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access, 1AML, SIBS, GFMS. Configure and support Cisco switches, routers, FortiGate firewall environments and DNS, DHCP, TCP/IP, LAN/WAN, routing and connectivity troubleshooting. Perform SSL/TLS certificate lifecycle management using OpenSSL. Develop, maintain and enforce IT policies, standards and operating procedures. Produce system architecture diagrams, technical documentation, SOPs, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernisation and transformation initiatives. Qualifications: 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security focused environments. Ability to provide support to VIP stakeholders. Proficiency in Windows Server 2019/2022 (or equivalent), Red Hadoop, VMware vSphere / vCenter, Veeam Backup & Replication, Microsoft Office 365, PowerShell scripting, SQL Server administration, and networking fundamentals. Location: SW1V 1SW, London, England, United Kingdom Remote type: Hybrid (3 days in the office) Start date: As soon as possible Salary: £55,000 - £60,000 C# .NET Developer - Insurance Our client is an insurance underwriter in the City of London looking to grow its software development team with a seasoned C# .NET developer. Responsibilities: Develop complex software with C# and support the entire development lifecycle. Utilise Java, jQuery, Web API, CSS and advanced SQL Server (stored procedures, table design). Provide support for Microsoft Office Applications and design and build reports for SharePoint. Lead improvements to management information and analysis. Analyse requirements and deliver suitable solutions using the most appropriate technology. Document, support and upgrade a wide range of internal applications/processes. Produce ad hoc reporting and analysis of information in the data warehouse. Work both as part of a team and independently, communicating with all business areas. Qualifications: 5-7 years of experience developing complex software with C#. Strong mathematical background (2:1 in maths or computer science or similar). Excellent communication and interpersonal skills. Proficiency in Visual Studio, Microsoft SQL Server, Office 365, SharePoint and related tools. Experience with Eclipse (for underwriting) and Sun (for accounts) is a plus. Location: City of London, England, United Kingdom Start date: As soon as possible Salary: up to £50,000 (potentially higher for exceptional candidates); junior roles considered from £25,000 - £30,000. Contract roles and jobs for Microsoft SQL Server Database Administrator - Manages and optimises SQL Server databases, ensuring performance, security and availability. Data Analyst - Uses SQL Server to query databases and transform data into actionable insights. Database Developer - Designs and develops queries, stored procedures and databases on SQL Server to meet business needs. Business Intelligence Consultant - Uses SQL Server for ETL and develops BI solutions tailored to businesses (PowerBI, SAS, Tableau). Research and Development Engineer - Designs and develops software solutions by integrating SQL Server databases to manage data efficiently.
Make your mark at BRE! BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE The role is responsible for supporting and maintaining business critical applications across the Microsoft technology stack, including Dynamics 365, SharePoint Online and Microsoft 365. The role ensures successful operation, performance and continuous improvement of systems that enable users to work efficiently and securely. Key Responsibilities Provide first and second line support for Microsoft Dynamics 365, SharePoint Online, and Microsoft 365 applications (Teams, Exchange Online, OneDrive) Log, triage, and resolve incidents and service requests in line with SLA targets Manage user access, permissions, and security roles across supported systems Troubleshoot issues related to workflows (Power Automate), collaboration tools, and document management Monitor system performance, integrations, and data flows across the Microsoft ecosystem Escalate complex or high risk issues to senior team members or third party vendors Support administration and basic configuration of Dynamics 365 and SharePoint environments Assist with maintaining SharePoint structure, governance, and content organisation Participate in testing activities, including UAT and release validation Produce and maintain documentation such as support guides and knowledge articles Support data management activities, including data integrity checks and migrations Collaborate with internal IT teams, business stakeholders, and external suppliers Contribute to ongoing system improvements and digital workplace initiatives What we are looking for Experience providing first or second line application support within a Microsoft based environment Working knowledge of Microsoft Dynamics 365 and its core modules, or similar ERP/CRM systems Understanding of Microsoft 365 applications, including Teams, Exchange Online, and OneDrive Experience supporting SharePoint Online, including site structure, permissions, and document management Strong troubleshooting and problem solving capability across multiple systems and technologies Experience managing incidents and service requests in line with SLAs using a service desk tool Understanding of user access, permissions, and identity management within Microsoft environments Exposure to Power Platform tools (Power Automate, Power Apps) and workflow troubleshooting Ability to monitor system performance, integrations, and data flows across interconnected platforms Experience producing clear documentation, such as knowledge articles and support guides Awareness of data integrity, data handling, and basic reporting concepts Experience supporting testing activities such as UAT or system releases Ability to work collaboratively with IT teams, stakeholders, and third party suppliers A proactive approach to improving systems, processes, and user experience BRE Benefits Financial & Security Benefits Pension scheme - 5% employer matched contribution Life assurance - 4x your basic salary Enhanced maternity package Health & Wellbeing HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more Onsite facilities - Restaurant, nursery, and free parking, including at cost EV charging points Career Development Learning & development - Free access to BRE Academy and our online learning platform Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits. Work Location Options Mostly Remote - This role is primarily home based, with occasional travel to our head office in Watford for planned meetings (Once per month). Equal Opportunities Statement BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
05/06/2026
Full time
Make your mark at BRE! BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE The role is responsible for supporting and maintaining business critical applications across the Microsoft technology stack, including Dynamics 365, SharePoint Online and Microsoft 365. The role ensures successful operation, performance and continuous improvement of systems that enable users to work efficiently and securely. Key Responsibilities Provide first and second line support for Microsoft Dynamics 365, SharePoint Online, and Microsoft 365 applications (Teams, Exchange Online, OneDrive) Log, triage, and resolve incidents and service requests in line with SLA targets Manage user access, permissions, and security roles across supported systems Troubleshoot issues related to workflows (Power Automate), collaboration tools, and document management Monitor system performance, integrations, and data flows across the Microsoft ecosystem Escalate complex or high risk issues to senior team members or third party vendors Support administration and basic configuration of Dynamics 365 and SharePoint environments Assist with maintaining SharePoint structure, governance, and content organisation Participate in testing activities, including UAT and release validation Produce and maintain documentation such as support guides and knowledge articles Support data management activities, including data integrity checks and migrations Collaborate with internal IT teams, business stakeholders, and external suppliers Contribute to ongoing system improvements and digital workplace initiatives What we are looking for Experience providing first or second line application support within a Microsoft based environment Working knowledge of Microsoft Dynamics 365 and its core modules, or similar ERP/CRM systems Understanding of Microsoft 365 applications, including Teams, Exchange Online, and OneDrive Experience supporting SharePoint Online, including site structure, permissions, and document management Strong troubleshooting and problem solving capability across multiple systems and technologies Experience managing incidents and service requests in line with SLAs using a service desk tool Understanding of user access, permissions, and identity management within Microsoft environments Exposure to Power Platform tools (Power Automate, Power Apps) and workflow troubleshooting Ability to monitor system performance, integrations, and data flows across interconnected platforms Experience producing clear documentation, such as knowledge articles and support guides Awareness of data integrity, data handling, and basic reporting concepts Experience supporting testing activities such as UAT or system releases Ability to work collaboratively with IT teams, stakeholders, and third party suppliers A proactive approach to improving systems, processes, and user experience BRE Benefits Financial & Security Benefits Pension scheme - 5% employer matched contribution Life assurance - 4x your basic salary Enhanced maternity package Health & Wellbeing HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more Onsite facilities - Restaurant, nursery, and free parking, including at cost EV charging points Career Development Learning & development - Free access to BRE Academy and our online learning platform Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits. Work Location Options Mostly Remote - This role is primarily home based, with occasional travel to our head office in Watford for planned meetings (Once per month). Equal Opportunities Statement BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
IT Service Desk Administrator (Chewton Mendip - Hybrid) Salary: £28,000 - £32,000 per annum, plus progression, holiday, travel, pension and training. Location: Chewton Mendip - hybrid (remote & office near Bath). Responsibilities: Provide 1st line and some 2nd line support to a variety of businesses. Assist with quoting, invoicing and other administrative tasks. Work with Office 365, Active Directory and Freshworks. Qualifications: Experience in service desk or IT support. Proficient with Windows (desktop and server), Office 365 and Active Directory. We are an equal opportunities company and welcome applications from all suitable candidates. Inside Sales Executive - SaaS (Remote UK) Salary: £35,000 base + OTE (approx £60,000) plus progression, pension. Location: United Kingdom - remote. Key Responsibilities: Proactively prospect and qualify new leads across architecture, engineering and construction. Drive high volume outbound activity to build a strong pipeline. Collaborate with marketing on inbound conversion and with technical teams on solution fit. Required Experience: Proven success in SaaS or IT sales with outbound prospecting and pipeline creation. Commercial understanding of solution led sales cycles, ideally in construction, engineering or manufacturing. Resilience and structure in high activity environments, with focus on targets and revenue. We are an equal opportunities company and welcome applications from all suitable candidates. Level 1 Cyber Security Analyst - LA International Computer Consultants Ltd Salary: Competitively based on experience, with 10 month contract. Location: Bracknell Forest, United Kingdom - permanent. Key Responsibilities: Monitor SIEM tooling to identify potential security threats. Perform initial investigation, triage of alerts and escalation per defined processes. Oversee shift activities, identify and report tool faults, support continuous monitoring. Follow incident management processes for timely response. Skills & Experience: Experience in cyber security or security operations environments. Strong understanding of SIEM tools and alert handling. Technical knowledge of enterprise IT (networks, servers). Ability to lead during shift environment and communicate across technical teams. We welcome applications from all individuals, regardless of background or identity. Hybrid Project Manager / Business Analyst - Client Onboarding (Contract) Location: Real Staffing, London - Permanent (contract duration unspecified). Key Responsibilities: Support, maintain and optimise a large scale enterprise campus network environment. Troubleshoot and resolve network incidents across wired and wireless infrastructure. Collaborate with internal IT and Cyber Security teams for security compliance. Manage core, distribution and access layer networks; assist with upgrades and transformation initiatives. Monitor network performance and ensure high availability. We are an equal opportunities employer and encourage applications from candidates who may not meet every listed requirement. Lead Software Engineer - Winchester (Hybrid) Salary: £75,000 - £85,000 per annum, plus private healthcare, enhanced pension, 4 days per week in office. Location: Winchester - hybrid (onsite and remote). Key Responsibilities: Lead technical direction of a TypeScript based microservices platform on Linux. Develop a large Angular enterprise application for real time dashboards. Design and optimise data models across PostgreSQL, MongoDB, Elasticsearch and Redis. Own CI/CD pipelines and infrastructure across on prem, cloud and hybrid deployments (Kubernetes, Helm, Terraform, Ansible). Mentor onshore and offshore engineers and set technical standards. Required Experience: Strong background in building distributed, microservices based systems. Commercial experience with TypeScript (backend) and Angular (frontend). Experience with multiple databases in performance critical systems. Comfortable operating in Linux heavy, security constrained environments. DevSecOps mindset with CI/CD and IaC exposure. Confidence in influencing technical direction within senior engineering teams. We are an equal opportunities company and welcome applications from all suitable candidates. IT Technician - Hydrachem (Billingshurst, West Sussex) Salary: £27,500 - £32,500 per annum. Location: Billingshurst, West Sussex - full time, permanent. About the Role: Onsite support for hardware, servers, cloud services, firewalls and security, while championing Microsoft 365, SharePoint and Power Apps. Also responsible for building a full onsite IT department. Key Responsibilities: Provide hands on IT support and troubleshooting. Manage servers, network, cloud services and firewalls. Support and train staff on Microsoft 365 and SharePoint. Develop skills in Power Apps and ERP systems. Build and grow the onsite IT team. Required Experience: Experience with Microsoft 365 and SharePoint. Strong IT troubleshooting skills. Knowledge of networks, servers and security. Excellent communication and teamwork skills. Why join us? Key part of a growing, innovative company. Diverse IT responsibilities. Opportunity to shape the onsite IT team. Health and wellbeing programme, free onsite parking. We are an equal opportunities employer. All data will be handled in accordance with GDPR requirements.
05/06/2026
Full time
IT Service Desk Administrator (Chewton Mendip - Hybrid) Salary: £28,000 - £32,000 per annum, plus progression, holiday, travel, pension and training. Location: Chewton Mendip - hybrid (remote & office near Bath). Responsibilities: Provide 1st line and some 2nd line support to a variety of businesses. Assist with quoting, invoicing and other administrative tasks. Work with Office 365, Active Directory and Freshworks. Qualifications: Experience in service desk or IT support. Proficient with Windows (desktop and server), Office 365 and Active Directory. We are an equal opportunities company and welcome applications from all suitable candidates. Inside Sales Executive - SaaS (Remote UK) Salary: £35,000 base + OTE (approx £60,000) plus progression, pension. Location: United Kingdom - remote. Key Responsibilities: Proactively prospect and qualify new leads across architecture, engineering and construction. Drive high volume outbound activity to build a strong pipeline. Collaborate with marketing on inbound conversion and with technical teams on solution fit. Required Experience: Proven success in SaaS or IT sales with outbound prospecting and pipeline creation. Commercial understanding of solution led sales cycles, ideally in construction, engineering or manufacturing. Resilience and structure in high activity environments, with focus on targets and revenue. We are an equal opportunities company and welcome applications from all suitable candidates. Level 1 Cyber Security Analyst - LA International Computer Consultants Ltd Salary: Competitively based on experience, with 10 month contract. Location: Bracknell Forest, United Kingdom - permanent. Key Responsibilities: Monitor SIEM tooling to identify potential security threats. Perform initial investigation, triage of alerts and escalation per defined processes. Oversee shift activities, identify and report tool faults, support continuous monitoring. Follow incident management processes for timely response. Skills & Experience: Experience in cyber security or security operations environments. Strong understanding of SIEM tools and alert handling. Technical knowledge of enterprise IT (networks, servers). Ability to lead during shift environment and communicate across technical teams. We welcome applications from all individuals, regardless of background or identity. Hybrid Project Manager / Business Analyst - Client Onboarding (Contract) Location: Real Staffing, London - Permanent (contract duration unspecified). Key Responsibilities: Support, maintain and optimise a large scale enterprise campus network environment. Troubleshoot and resolve network incidents across wired and wireless infrastructure. Collaborate with internal IT and Cyber Security teams for security compliance. Manage core, distribution and access layer networks; assist with upgrades and transformation initiatives. Monitor network performance and ensure high availability. We are an equal opportunities employer and encourage applications from candidates who may not meet every listed requirement. Lead Software Engineer - Winchester (Hybrid) Salary: £75,000 - £85,000 per annum, plus private healthcare, enhanced pension, 4 days per week in office. Location: Winchester - hybrid (onsite and remote). Key Responsibilities: Lead technical direction of a TypeScript based microservices platform on Linux. Develop a large Angular enterprise application for real time dashboards. Design and optimise data models across PostgreSQL, MongoDB, Elasticsearch and Redis. Own CI/CD pipelines and infrastructure across on prem, cloud and hybrid deployments (Kubernetes, Helm, Terraform, Ansible). Mentor onshore and offshore engineers and set technical standards. Required Experience: Strong background in building distributed, microservices based systems. Commercial experience with TypeScript (backend) and Angular (frontend). Experience with multiple databases in performance critical systems. Comfortable operating in Linux heavy, security constrained environments. DevSecOps mindset with CI/CD and IaC exposure. Confidence in influencing technical direction within senior engineering teams. We are an equal opportunities company and welcome applications from all suitable candidates. IT Technician - Hydrachem (Billingshurst, West Sussex) Salary: £27,500 - £32,500 per annum. Location: Billingshurst, West Sussex - full time, permanent. About the Role: Onsite support for hardware, servers, cloud services, firewalls and security, while championing Microsoft 365, SharePoint and Power Apps. Also responsible for building a full onsite IT department. Key Responsibilities: Provide hands on IT support and troubleshooting. Manage servers, network, cloud services and firewalls. Support and train staff on Microsoft 365 and SharePoint. Develop skills in Power Apps and ERP systems. Build and grow the onsite IT team. Required Experience: Experience with Microsoft 365 and SharePoint. Strong IT troubleshooting skills. Knowledge of networks, servers and security. Excellent communication and teamwork skills. Why join us? Key part of a growing, innovative company. Diverse IT responsibilities. Opportunity to shape the onsite IT team. Health and wellbeing programme, free onsite parking. We are an equal opportunities employer. All data will be handled in accordance with GDPR requirements.
As an Electronic Data Interchange (EDI) Analyst Level 1, you will play a key role in designing, implementing, and maintaining data interchange systems at Jazwares. You will analyze business needs to develop efficient data transfer processes between internal departments and external partners. Additionally, you will support the maintenance, troubleshooting, and enhancement of EDI systems while providing training to end-users. Duties and Responsibilities Serve as the primary technical contact for internal and external stakeholders on EDI-related issues. Monitor, audit, and maintain interfaces between business systems, ensuring seamless data exchanges with internal and external partners. Collaborate with internal teams and EDI vendors to drive supplier onboarding and optimize transaction processing. Diagnose and resolve complex EDI issues, coordinating with technical and business teams as needed. Provide on-call technical support for production EDI systems. Lead the design, development, testing, and implementation of new EDI applications, maps, and processes throughout their lifecycle. Oversee day-to-day EDI and batch processes, proactively identifying and resolving issues while tracking activity metrics for senior management. Assist in developing and maintaining a strategic roadmap for EDI advancements. Drive continuous process improvements for EDI workflows, collaborating with internal and external stakeholders. Create and maintain documentation, including supplier integration mappings, process guidelines, and audit reports. Conduct audits to ensure data accuracy and compliance with trading partner requirements. Perform other duties as assigned Manages People: No Qualifications Education/ Years of Experience/ Certifications Bachelor's degree in computer science, engineering, or another related field. 1+ years of relevant experience in EDI or related technical field UX design experience is a plus (Or commensurate mix of experience and education) Knowledge, Skills, Abilities, and Other Characteristics (KSAO's) Proficiency in software programming and coding languages, including C++, Java, XML, CSV, and SQL. Strong understanding of software design principles and architecture. Familiarity with industry-standard EDI transaction codes (e.g., 850, 855, 856, 860, 940, 945) or equivalent supply chain transaction experience. Experience with common connectivity methods for EDI and working with Value-Added Networks (VANs). Strong analytical thinking and troubleshooting abilities. Ability to manage multiple initiatives and projects with minimal supervision. Excellent communication and interpersonal skills. Experience providing end-user training. Ability to work independently as well as collaboratively in a team environment. Effective prioritization and time management skills. Working Conditions Extreme Exposures: none Schedule: Typically requires regular office hours, but may require calls with global counterparts outside of regular office hours Physical Requirements: Must be able to sit at a desk for long periods of time Must be able to lift up to 25 lbs occasionally Travel Required: National or International travel may occasionally be required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
05/06/2026
Full time
As an Electronic Data Interchange (EDI) Analyst Level 1, you will play a key role in designing, implementing, and maintaining data interchange systems at Jazwares. You will analyze business needs to develop efficient data transfer processes between internal departments and external partners. Additionally, you will support the maintenance, troubleshooting, and enhancement of EDI systems while providing training to end-users. Duties and Responsibilities Serve as the primary technical contact for internal and external stakeholders on EDI-related issues. Monitor, audit, and maintain interfaces between business systems, ensuring seamless data exchanges with internal and external partners. Collaborate with internal teams and EDI vendors to drive supplier onboarding and optimize transaction processing. Diagnose and resolve complex EDI issues, coordinating with technical and business teams as needed. Provide on-call technical support for production EDI systems. Lead the design, development, testing, and implementation of new EDI applications, maps, and processes throughout their lifecycle. Oversee day-to-day EDI and batch processes, proactively identifying and resolving issues while tracking activity metrics for senior management. Assist in developing and maintaining a strategic roadmap for EDI advancements. Drive continuous process improvements for EDI workflows, collaborating with internal and external stakeholders. Create and maintain documentation, including supplier integration mappings, process guidelines, and audit reports. Conduct audits to ensure data accuracy and compliance with trading partner requirements. Perform other duties as assigned Manages People: No Qualifications Education/ Years of Experience/ Certifications Bachelor's degree in computer science, engineering, or another related field. 1+ years of relevant experience in EDI or related technical field UX design experience is a plus (Or commensurate mix of experience and education) Knowledge, Skills, Abilities, and Other Characteristics (KSAO's) Proficiency in software programming and coding languages, including C++, Java, XML, CSV, and SQL. Strong understanding of software design principles and architecture. Familiarity with industry-standard EDI transaction codes (e.g., 850, 855, 856, 860, 940, 945) or equivalent supply chain transaction experience. Experience with common connectivity methods for EDI and working with Value-Added Networks (VANs). Strong analytical thinking and troubleshooting abilities. Ability to manage multiple initiatives and projects with minimal supervision. Excellent communication and interpersonal skills. Experience providing end-user training. Ability to work independently as well as collaboratively in a team environment. Effective prioritization and time management skills. Working Conditions Extreme Exposures: none Schedule: Typically requires regular office hours, but may require calls with global counterparts outside of regular office hours Physical Requirements: Must be able to sit at a desk for long periods of time Must be able to lift up to 25 lbs occasionally Travel Required: National or International travel may occasionally be required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Otoe-Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries. Our Construction Division supports federal, commercial, and tribal clients with expert program management, construction oversight, and field operations support. OMG Federal is seeking a highly organized and motivated Data Architect to join our team in support of NAVSEA Naval Shipyard Support Office (NSSO). This position is contingent upon award. Incumbents are encouraged to apply! Position Summary The Data Architect is role requires strong knowledge of enterprise data architecture, database design, and Navy shipyard IT systems; data integration, data warehousing, and analytics infrastructure supporting ship maintenance operations, while designing and maintaining data architectures for ship maintenance metrics and analytics, supporting data integration across multiple Naval Shipyard IT systems, and enabling comprehensive analytics and reporting capabilities for NAVSEA leadership decision-making. Key Responsibilities Design and build databases for data storage or processing Develop strategies for warehouse implementation, data acquisition and access, and data archiving and recovery Build data models and define the structure, attributes and nomenclature of data elements May evaluate new data sources for adherence to the organization's quality standards and ease of integration Design, develop, and maintain enterprise data architectures supporting Naval Shipyard ship maintenance operations, metrics, and analytics Integrate data from multiple shipyard IT systems (AIM, AIMX, MAT, MRQT, PMC, SPF, SUPDESK, WARR, PWFA) to enable comprehensive analytics and reporting Ensure data integrity, quality, and security across all supported systems Support development and maintenance of corporate metrics dashboards and data visualizations for ship maintenance community Conduct continual program and software life-cycle planning, data mining, and alternatives assessments Develop prediction and decision support analytics in support of NAVSEA metrics Collaborate with ERP Business Analysts and Software Engineers to implement data-driven solutions Support the development of custom data architectures, queries, and data analytics products Develop and maintain system interface relationship diagrams for NSY IT infrastructures Support ISD team with data architecture requirements for software portfolio management Participate in Technical User Groups (TUGs) and Metric Community of Practice (MCoP) meetings Minimum Qualifications A minimum of a bachelor's degree in computer science, Information Systems, Data Science, or in a closely related field Four (4) - seven (7) years of experience in data architecture, data engineering, or enterprise management is required. Demonstrated experience with relational databases, SQL, and data modeling Highly Desired Qualifications (If applicable) Master's degree in computer science, Information Systems, or related field Ten (10) years of experience in enterprise data architecture Five (5) years of experience with data integration and data warehousing technologies Experience supporting DoD or Navy programs Experience with business intelligence tools and dashboard development Familiarity with Naval Shipyard IT systems and ship maintenance data Must have an Active Secret Security Clearance Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Equal Employment Opportunity (EEO) Statement Otoe-Missouria Group, LLC (OMG) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected under federal, state, or local law. We are committed to fostering an inclusive and diverse workplace.
05/06/2026
Full time
Otoe-Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries. Our Construction Division supports federal, commercial, and tribal clients with expert program management, construction oversight, and field operations support. OMG Federal is seeking a highly organized and motivated Data Architect to join our team in support of NAVSEA Naval Shipyard Support Office (NSSO). This position is contingent upon award. Incumbents are encouraged to apply! Position Summary The Data Architect is role requires strong knowledge of enterprise data architecture, database design, and Navy shipyard IT systems; data integration, data warehousing, and analytics infrastructure supporting ship maintenance operations, while designing and maintaining data architectures for ship maintenance metrics and analytics, supporting data integration across multiple Naval Shipyard IT systems, and enabling comprehensive analytics and reporting capabilities for NAVSEA leadership decision-making. Key Responsibilities Design and build databases for data storage or processing Develop strategies for warehouse implementation, data acquisition and access, and data archiving and recovery Build data models and define the structure, attributes and nomenclature of data elements May evaluate new data sources for adherence to the organization's quality standards and ease of integration Design, develop, and maintain enterprise data architectures supporting Naval Shipyard ship maintenance operations, metrics, and analytics Integrate data from multiple shipyard IT systems (AIM, AIMX, MAT, MRQT, PMC, SPF, SUPDESK, WARR, PWFA) to enable comprehensive analytics and reporting Ensure data integrity, quality, and security across all supported systems Support development and maintenance of corporate metrics dashboards and data visualizations for ship maintenance community Conduct continual program and software life-cycle planning, data mining, and alternatives assessments Develop prediction and decision support analytics in support of NAVSEA metrics Collaborate with ERP Business Analysts and Software Engineers to implement data-driven solutions Support the development of custom data architectures, queries, and data analytics products Develop and maintain system interface relationship diagrams for NSY IT infrastructures Support ISD team with data architecture requirements for software portfolio management Participate in Technical User Groups (TUGs) and Metric Community of Practice (MCoP) meetings Minimum Qualifications A minimum of a bachelor's degree in computer science, Information Systems, Data Science, or in a closely related field Four (4) - seven (7) years of experience in data architecture, data engineering, or enterprise management is required. Demonstrated experience with relational databases, SQL, and data modeling Highly Desired Qualifications (If applicable) Master's degree in computer science, Information Systems, or related field Ten (10) years of experience in enterprise data architecture Five (5) years of experience with data integration and data warehousing technologies Experience supporting DoD or Navy programs Experience with business intelligence tools and dashboard development Familiarity with Naval Shipyard IT systems and ship maintenance data Must have an Active Secret Security Clearance Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Equal Employment Opportunity (EEO) Statement Otoe-Missouria Group, LLC (OMG) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected under federal, state, or local law. We are committed to fostering an inclusive and diverse workplace.
