Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 48,003 - 53,172 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As a DDaT Delivery Manager within Barnet's Strategy & Innovation directorate, you will sit at the centre of a growing digital function focused on improving resident and customer outcomes. You will play a key role in delivering a broad range of digital, data and technology (DDaT) projects that support the council's financial sustainability and wider strategic ambitions. This is a fastpaced and highly collaborative role, working with multidisciplinary teams and stakeholders across the organisation to ensure projects progress smoothly from inception to delivery. You will take responsibility for driving delivery across multiple projects-tracking milestones, clearing blockers, coordinating teams and ensuring benefits are realised. You will build strong working relationships with services across Barnet to identify process improvements, opportunities and efficiencies. Operating as a central figure within Barnet's digital delivery ecosystem, you will influence ways of working, strengthen delivery practices and help shape the future of the council's DDaT function. Alongside delivery, you'll provide digital consultancy and business partnering-triaging and prioritising requests, offering guidance, sharing best practice and helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute directly to the success of Barnet's digital strategy and multimillionpound savings ambitions. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You are an experienced Delivery Manager with a strong track record in a DDaT environment, comfortable leading a variety of delivery lifecycles-from traditional waterfall approaches to agile, iterative delivery. You have proven experience guiding projects through initiation, requirements, design, testing, deployment and service transition, and you are confident managing risks, dependencies and change across complex technical portfolios. You bring strong leadership skills, able to work effectively in multidisciplinary and matrix environments and draw on the collective capability of technical specialists, service teams and partners. You are outcomesdriven and userfocused, able to translate Barnet's strategic goals into clear deliverables and practical plans for successful implementation. Your judgement is informed by evidence, insight and experience, enabling you to make wellreasoned decisions about project direction, priority and scope. You are a confident communicator who can adapt your style to different audiences, effectively influence stakeholders and champion best practice. You understand digital principles, accessibility, quality service design and the importance of inclusive, usercentred services. You are comfortable promoting digital ways of working, setting high standards and modelling a growth mindset-seeking continuous improvement, supporting colleagues and learning from experience. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 48,003 - 53,172 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As a DDaT Delivery Manager within Barnet's Strategy & Innovation directorate, you will sit at the centre of a growing digital function focused on improving resident and customer outcomes. You will play a key role in delivering a broad range of digital, data and technology (DDaT) projects that support the council's financial sustainability and wider strategic ambitions. This is a fastpaced and highly collaborative role, working with multidisciplinary teams and stakeholders across the organisation to ensure projects progress smoothly from inception to delivery. You will take responsibility for driving delivery across multiple projects-tracking milestones, clearing blockers, coordinating teams and ensuring benefits are realised. You will build strong working relationships with services across Barnet to identify process improvements, opportunities and efficiencies. Operating as a central figure within Barnet's digital delivery ecosystem, you will influence ways of working, strengthen delivery practices and help shape the future of the council's DDaT function. Alongside delivery, you'll provide digital consultancy and business partnering-triaging and prioritising requests, offering guidance, sharing best practice and helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute directly to the success of Barnet's digital strategy and multimillionpound savings ambitions. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You are an experienced Delivery Manager with a strong track record in a DDaT environment, comfortable leading a variety of delivery lifecycles-from traditional waterfall approaches to agile, iterative delivery. You have proven experience guiding projects through initiation, requirements, design, testing, deployment and service transition, and you are confident managing risks, dependencies and change across complex technical portfolios. You bring strong leadership skills, able to work effectively in multidisciplinary and matrix environments and draw on the collective capability of technical specialists, service teams and partners. You are outcomesdriven and userfocused, able to translate Barnet's strategic goals into clear deliverables and practical plans for successful implementation. Your judgement is informed by evidence, insight and experience, enabling you to make wellreasoned decisions about project direction, priority and scope. You are a confident communicator who can adapt your style to different audiences, effectively influence stakeholders and champion best practice. You understand digital principles, accessibility, quality service design and the importance of inclusive, usercentred services. You are comfortable promoting digital ways of working, setting high standards and modelling a growth mindset-seeking continuous improvement, supporting colleagues and learning from experience. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet s enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
13/03/2026
Full time
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet s enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Storage backup SME/Senior Engineer Infrastructure Operations Storage/Back Storage engineer to work within a secure environment. Due to the nature of the role you will need to be DV Cleared, this is required by our government services client based near Northampton, East Midlands commutable from Milton Keynes, Bedford, Luton, Cambridge, Peterborough, North London We offer hybrid working model (for applicable roles) where a minimum of 60 percent % of working time shall be on site in the workplace. 3 days onsite Rate 610 a day (umbrella) plus on call (50 weekday-100 weekend Duration- 6 months The Storage Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities Expertise Deep experience with Veeam Backup Replication Strong knowledge of NetApp storage platforms Backup, restore and disaster recovery design and testing Data protection in secure and regulated environments Capacity planning and performance optimisation Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience Proven experience supporting enterprise backup, restore and storage platforms This role reports directly to Infrastructure Team Lead. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
13/03/2026
Contractor
Storage backup SME/Senior Engineer Infrastructure Operations Storage/Back Storage engineer to work within a secure environment. Due to the nature of the role you will need to be DV Cleared, this is required by our government services client based near Northampton, East Midlands commutable from Milton Keynes, Bedford, Luton, Cambridge, Peterborough, North London We offer hybrid working model (for applicable roles) where a minimum of 60 percent % of working time shall be on site in the workplace. 3 days onsite Rate 610 a day (umbrella) plus on call (50 weekday-100 weekend Duration- 6 months The Storage Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities Expertise Deep experience with Veeam Backup Replication Strong knowledge of NetApp storage platforms Backup, restore and disaster recovery design and testing Data protection in secure and regulated environments Capacity planning and performance optimisation Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience Proven experience supporting enterprise backup, restore and storage platforms This role reports directly to Infrastructure Team Lead. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Oracle BI Consultant SC Cleared environment - Hybrid/London Market Rate, inside IR35 Flexible Remote/Hybrid Working We are seeking a highly skilled and experienced Senior/Lead Oracle BI Developer to join our dynamic team. The ideal candidate will have solid and extensive experience in Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI) report creation and incident resolution. You will be responsible for liaising with Stakeholders and end users to understand their issues and provide effective solutions. Key Responsibilities: Create and resolve incidents related to OAC/FDI reports. Liaise with end users to understand issues and provide solutions. Utilize Oracle HR and Finance domain knowledge to enhance report accuracy and relevance. Apply Oracle Finance Functional knowledge to support financial operations. Work in an Agile delivery environment, utilizing Jira and participating in Sprints. Experience: Extensive experience in OAC/FDI report creation and incident resolution. Proven ability to liaise with end users and provide solutions. Oracle HR and Finance domain knowledge. Strong Oracle Finance Functional knowledge. FDI certification (highly desirable). Experience in Agile delivery environments, with knowledge of Jira and Sprints. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
13/03/2026
Contractor
Oracle BI Consultant SC Cleared environment - Hybrid/London Market Rate, inside IR35 Flexible Remote/Hybrid Working We are seeking a highly skilled and experienced Senior/Lead Oracle BI Developer to join our dynamic team. The ideal candidate will have solid and extensive experience in Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI) report creation and incident resolution. You will be responsible for liaising with Stakeholders and end users to understand their issues and provide effective solutions. Key Responsibilities: Create and resolve incidents related to OAC/FDI reports. Liaise with end users to understand issues and provide solutions. Utilize Oracle HR and Finance domain knowledge to enhance report accuracy and relevance. Apply Oracle Finance Functional knowledge to support financial operations. Work in an Agile delivery environment, utilizing Jira and participating in Sprints. Experience: Extensive experience in OAC/FDI report creation and incident resolution. Proven ability to liaise with end users and provide solutions. Oracle HR and Finance domain knowledge. Strong Oracle Finance Functional knowledge. FDI certification (highly desirable). Experience in Agile delivery environments, with knowledge of Jira and Sprints. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Lead Security Architect - SC Cleared - Full time onsite - £640 per day One of our government clients is looking for an experienced Lead Security Architect to join them for a 6 month contract. They are offering £640 per day, inside IR35 Our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London. As you will support a secret classification customer service with a high dependency on system access from site, this role will r equire 5 days onsite working per week. This role is working in a Security Cleared environment . You will need to be SC or DV (developed vetting) cleared or eligible to undertake SC or DV Security Clearance. As the Lead Security Architect, you will act as a lead for all IT Security Aspects in relation to the design, delivery and ongoing maintenance of IT services delivered by our client. Skills and Experience: Strong working knowledge of IT risks, cyber security, and computer operating software Advanced understanding of security protocols, cryptography, and security Experience implementing multi-factor authentication Great communication and interpersonal skills Experience implementing security solutions Comfortable working on a team Understanding of ISO 27001 If you think you'd be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
12/03/2026
Contractor
Lead Security Architect - SC Cleared - Full time onsite - £640 per day One of our government clients is looking for an experienced Lead Security Architect to join them for a 6 month contract. They are offering £640 per day, inside IR35 Our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London. As you will support a secret classification customer service with a high dependency on system access from site, this role will r equire 5 days onsite working per week. This role is working in a Security Cleared environment . You will need to be SC or DV (developed vetting) cleared or eligible to undertake SC or DV Security Clearance. As the Lead Security Architect, you will act as a lead for all IT Security Aspects in relation to the design, delivery and ongoing maintenance of IT services delivered by our client. Skills and Experience: Strong working knowledge of IT risks, cyber security, and computer operating software Advanced understanding of security protocols, cryptography, and security Experience implementing multi-factor authentication Great communication and interpersonal skills Experience implementing security solutions Comfortable working on a team Understanding of ISO 27001 If you think you'd be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Linux Engineer, SC, DV Cleared is required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Luton, North London. Working in an SC Security Cleared environment. SC or DV (Developed Vetting) Clearance required or you will be eligible to undertake. Daily Rate: 610 umbrella-plus on call fee - weekday £50 - weekend £100. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Desirable qualifications RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator or LPIC 1 or LPIC 2 (Linux Professional Institute) As the Linux SME, you will deliver expert support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. To work closely with other infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. If you think you would be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
12/03/2026
Contractor
Linux Engineer, SC, DV Cleared is required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Luton, North London. Working in an SC Security Cleared environment. SC or DV (Developed Vetting) Clearance required or you will be eligible to undertake. Daily Rate: 610 umbrella-plus on call fee - weekday £50 - weekend £100. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Desirable qualifications RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator or LPIC 1 or LPIC 2 (Linux Professional Institute) As the Linux SME, you will deliver expert support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. To work closely with other infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. If you think you would be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Job Title: IT Project Manager Location: London (Hybrid - 2-3 days onsite per week) Contract: 12 Months FTC Salary: 47,000 - 56,000 per annum Hours: 35 hours per week Are you ready to lead transformational IT projects in a dynamic environment? We are seeking a passionate and skilled IT Project Manager to be a pivotal part of our client's change programmes and projects, delivering on their IT Strategy and Roadmap. About the Role: As the IT Project Manager, you will oversee the delivery of large, complex projects with a School-wide impact. You'll be responsible for managing the entire project life cycle-from initiation to delivery-ensuring that each project is completed on time, within budget, and to the highest quality standards. Key Responsibilities: Manage day-to-day operations of transformation projects, from initiation to post-implementation review. Collaborate with both technical and non-technical colleagues to design and direct transformation projects effectively. Form, lead, and motivate project teams, ensuring efficient resource allocation and skill utilization. Engage with stakeholders, managing expectations and ensuring users are actively involved in product design and delivery. Plan project delivery approaches, ensuring architectural coherence with existing systems. Monitor and report project progress to Project Executives and Boards in a clear, concise format. Identify, manage, and escalate any project risks, issues, or change requests as necessary. Promote and uphold the organization's commitment to equality, diversity, and inclusion in all projects. Who You Are: You have substantial experience in IT project delivery with a proven track record of managing complex change projects. Experience delivering Worktribe projects or modules You excel at forming and leading cross-functional teams and are skilled in stakeholder engagement. You possess strong analytical and problem-solving capabilities and are adept at managing project budgets. Your communication skills are top-notch, allowing you to convey complex information clearly to diverse audiences. You are familiar with project management methodologies, ideally Prince2 or Agile, and have experience in a Higher Education setting. Why Join Us? Impactful Work: Play a crucial role in delivering projects that shape the future of our organization. Collaborative Environment: Work alongside talented professionals in a supportive, inclusive atmosphere. Professional Growth: Engage in continuous learning and development opportunities to enhance your skills. Flexible Work Arrangement: Enjoy a hybrid work model that promotes work-life balance. Ready to Make a Difference? If you're excited about leading transformative IT projects and making a tangible impact, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client in shaping the future of IT at their organization! Your expertise could be the key to unlocking new possibilities. We are committed to promoting equality and diversity in the workplace. We welcome applications from all backgrounds, and we are dedicated to creating a workforce that reflects the diverse communities we serve. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
12/03/2026
Contractor
Job Title: IT Project Manager Location: London (Hybrid - 2-3 days onsite per week) Contract: 12 Months FTC Salary: 47,000 - 56,000 per annum Hours: 35 hours per week Are you ready to lead transformational IT projects in a dynamic environment? We are seeking a passionate and skilled IT Project Manager to be a pivotal part of our client's change programmes and projects, delivering on their IT Strategy and Roadmap. About the Role: As the IT Project Manager, you will oversee the delivery of large, complex projects with a School-wide impact. You'll be responsible for managing the entire project life cycle-from initiation to delivery-ensuring that each project is completed on time, within budget, and to the highest quality standards. Key Responsibilities: Manage day-to-day operations of transformation projects, from initiation to post-implementation review. Collaborate with both technical and non-technical colleagues to design and direct transformation projects effectively. Form, lead, and motivate project teams, ensuring efficient resource allocation and skill utilization. Engage with stakeholders, managing expectations and ensuring users are actively involved in product design and delivery. Plan project delivery approaches, ensuring architectural coherence with existing systems. Monitor and report project progress to Project Executives and Boards in a clear, concise format. Identify, manage, and escalate any project risks, issues, or change requests as necessary. Promote and uphold the organization's commitment to equality, diversity, and inclusion in all projects. Who You Are: You have substantial experience in IT project delivery with a proven track record of managing complex change projects. Experience delivering Worktribe projects or modules You excel at forming and leading cross-functional teams and are skilled in stakeholder engagement. You possess strong analytical and problem-solving capabilities and are adept at managing project budgets. Your communication skills are top-notch, allowing you to convey complex information clearly to diverse audiences. You are familiar with project management methodologies, ideally Prince2 or Agile, and have experience in a Higher Education setting. Why Join Us? Impactful Work: Play a crucial role in delivering projects that shape the future of our organization. Collaborative Environment: Work alongside talented professionals in a supportive, inclusive atmosphere. Professional Growth: Engage in continuous learning and development opportunities to enhance your skills. Flexible Work Arrangement: Enjoy a hybrid work model that promotes work-life balance. Ready to Make a Difference? If you're excited about leading transformative IT projects and making a tangible impact, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client in shaping the future of IT at their organization! Your expertise could be the key to unlocking new possibilities. We are committed to promoting equality and diversity in the workplace. We welcome applications from all backgrounds, and we are dedicated to creating a workforce that reflects the diverse communities we serve. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with the Marketing team on account-based marketing Engage proactively with Sales Specialists to align on solution positioning, ensure technical feasibility and drive value-led conversations with customers Partner with the Bid Management team to progress bid activity for growth opportunities identified Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner You will have the knowledge and experience to carry out complex tasks competently, confidently and consistently Demonstrable success in driving revenue growth and developing cross-sell and up-sell opportunities Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Benefits At Claranet, we go the extra mile with our people - because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
12/03/2026
Full time
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with the Marketing team on account-based marketing Engage proactively with Sales Specialists to align on solution positioning, ensure technical feasibility and drive value-led conversations with customers Partner with the Bid Management team to progress bid activity for growth opportunities identified Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner You will have the knowledge and experience to carry out complex tasks competently, confidently and consistently Demonstrable success in driving revenue growth and developing cross-sell and up-sell opportunities Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Benefits At Claranet, we go the extra mile with our people - because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Storage backup SME/Senior Engineer Infrastructure Operations Storage/Back Storage engineer to work within a secure environment. Due to the nature of the role you will need to be DV Cleared, this is required by our government services client based near Northampton, East Midlands commutable from Milton Keynes, Bedford, Luton, Cambridge, Peterborough, North London We offer hybrid working model (for applicable roles) where a minimum of 60 percent % of working time shall be on site in the workplace. 3 days onsite Rate 510 a day (umbrella) plus on call (50 weekday-100 weekend Duration- 6 months The Storage Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities Expertise Deep experience with Veeam Backup Replication Strong knowledge of NetApp storage platforms Backup, restore and disaster recovery design and testing Data protection in secure and regulated environments Capacity planning and performance optimisation Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience Proven experience supporting enterprise backup, restore and storage platforms This role reports directly to Infrastructure Team Lead. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
11/03/2026
Contractor
Storage backup SME/Senior Engineer Infrastructure Operations Storage/Back Storage engineer to work within a secure environment. Due to the nature of the role you will need to be DV Cleared, this is required by our government services client based near Northampton, East Midlands commutable from Milton Keynes, Bedford, Luton, Cambridge, Peterborough, North London We offer hybrid working model (for applicable roles) where a minimum of 60 percent % of working time shall be on site in the workplace. 3 days onsite Rate 510 a day (umbrella) plus on call (50 weekday-100 weekend Duration- 6 months The Storage Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities Expertise Deep experience with Veeam Backup Replication Strong knowledge of NetApp storage platforms Backup, restore and disaster recovery design and testing Data protection in secure and regulated environments Capacity planning and performance optimisation Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience Proven experience supporting enterprise backup, restore and storage platforms This role reports directly to Infrastructure Team Lead. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Head of AI and Digital Innovation Hours; Full time (37 hours each week, all year round) Duration; Permanent Salary; £52,129 a year + benefits Location; Cross college role (Rotherham, Dearne Valley and North Notts College s including University Centre Rotherham) About the Role The Head of AI and Digital Innovation will play a key role in delivering our ambitious digital strategy. Working with the Director of IT and Digital, you will help lead digital growth and innovation, providing inspirational leadership to ensure the College meets the needs of staff, students, employers, and partners in a rapidly changing digital landscape. As a proud Google Reference College, you will be the architect of an ecosystem. You will leverage the full power of the Google Workspace for Education Plus suite and Gemini AI to reduce staff workload, dismantle barriers to learning, and provide our students with the high-level digital fluency required for the 21st-century workforce. You will promote excellence in teaching, learning, and assessment through blended and digital approaches, supporting teaching staff to develop a high-quality, future-ready curriculum. By setting a bold vision and challenging traditional methods, you will inspire staff development and drive strategic aims. You will also drive the adoption of immersive classroom technologies and support staff in developing digital literacy skills to enhance educational delivery. While the wider IT department maintains the network and hardware, this role "owns" the digital transformation of the user experience. The successful candidate will be expected to navigate the ethical implications of AI while ensuring digital inclusion across a diverse community. You will You will have; Proven experience in leading digital transformation or AI integration within an educational or corporate setting. Experience managing and developing high-performing technical or pedagogical teams, such as TEL Specialists Experience in curriculum design or modernising teaching through blended and immersive learning (VR/AR) Professional/Experience in AI, Project Management, or Educational Technology. You will need; Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake) A master s degree in Educational Technology (EdTech) AI for Business Leadership or similar Teaching/Training Qualification (E.g PGCE, CertEd or Level 3 AET) or willingness to work towards We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info The Head of AI and Digital Innovation serves as a vital strategic bridge between technical infrastructure and academic excellence, reporting directly to the Director of IT and Digital who sits within the Senior Leadership Team (SLT). This reporting line ensures that digital innovation is at the heart of the Group s executive decision-making. Operating within the IT and Digital leadership tier, the postholder moves beyond traditional IT support to lead a specialised team of Digital & Technology specialists. You will act as a high-level consultant to Curriculum Leads, translating complex technological advancements, specifically Artificial Intelligence and immersive tools, into practical classroom applications that align with the Director s overarching digital vision. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 17.7% to 23.68%) Up to 44 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED Good (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme and offer reasonable adjustments to all applicants throughout the recruitment process. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. The Group s core operating hours are 8.30am-5.00pm (9pm on a Tuesday and Thursday during term time). You may be expected to work at any time during these hours to ensure business needs are met. All candidates must have the legal right to work in the UK. Closing date: Monday 30 March 2026 if you are shortlisted for this post, you will be contacted within a week of the closing date. Provisional Interview Date: 13 April 2026
10/03/2026
Full time
Head of AI and Digital Innovation Hours; Full time (37 hours each week, all year round) Duration; Permanent Salary; £52,129 a year + benefits Location; Cross college role (Rotherham, Dearne Valley and North Notts College s including University Centre Rotherham) About the Role The Head of AI and Digital Innovation will play a key role in delivering our ambitious digital strategy. Working with the Director of IT and Digital, you will help lead digital growth and innovation, providing inspirational leadership to ensure the College meets the needs of staff, students, employers, and partners in a rapidly changing digital landscape. As a proud Google Reference College, you will be the architect of an ecosystem. You will leverage the full power of the Google Workspace for Education Plus suite and Gemini AI to reduce staff workload, dismantle barriers to learning, and provide our students with the high-level digital fluency required for the 21st-century workforce. You will promote excellence in teaching, learning, and assessment through blended and digital approaches, supporting teaching staff to develop a high-quality, future-ready curriculum. By setting a bold vision and challenging traditional methods, you will inspire staff development and drive strategic aims. You will also drive the adoption of immersive classroom technologies and support staff in developing digital literacy skills to enhance educational delivery. While the wider IT department maintains the network and hardware, this role "owns" the digital transformation of the user experience. The successful candidate will be expected to navigate the ethical implications of AI while ensuring digital inclusion across a diverse community. You will You will have; Proven experience in leading digital transformation or AI integration within an educational or corporate setting. Experience managing and developing high-performing technical or pedagogical teams, such as TEL Specialists Experience in curriculum design or modernising teaching through blended and immersive learning (VR/AR) Professional/Experience in AI, Project Management, or Educational Technology. You will need; Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake) A master s degree in Educational Technology (EdTech) AI for Business Leadership or similar Teaching/Training Qualification (E.g PGCE, CertEd or Level 3 AET) or willingness to work towards We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info The Head of AI and Digital Innovation serves as a vital strategic bridge between technical infrastructure and academic excellence, reporting directly to the Director of IT and Digital who sits within the Senior Leadership Team (SLT). This reporting line ensures that digital innovation is at the heart of the Group s executive decision-making. Operating within the IT and Digital leadership tier, the postholder moves beyond traditional IT support to lead a specialised team of Digital & Technology specialists. You will act as a high-level consultant to Curriculum Leads, translating complex technological advancements, specifically Artificial Intelligence and immersive tools, into practical classroom applications that align with the Director s overarching digital vision. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 17.7% to 23.68%) Up to 44 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED Good (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme and offer reasonable adjustments to all applicants throughout the recruitment process. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. The Group s core operating hours are 8.30am-5.00pm (9pm on a Tuesday and Thursday during term time). You may be expected to work at any time during these hours to ensure business needs are met. All candidates must have the legal right to work in the UK. Closing date: Monday 30 March 2026 if you are shortlisted for this post, you will be contacted within a week of the closing date. Provisional Interview Date: 13 April 2026
People & Culture Manager Department: Business Operations Grade and Salary: £45,301 - £52,514 per annum, including London Weighting Allowance Job ID: 140325 About us: The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. This role is based in Business Operations, which is responsible for enabling and underpinning the high-functioning of Libraries & Collections through targeted marketing activities; business continuity planning and provision of business intelligence; careful budgeting and planning; and by ensuring our people are developed, engaged and deployed to ensure the delivery of our strategy. Within Libraries & Collections, we aspire to be leaders in enabling access to knowledge and information fundamental to this vision. Developments in digital education, e-research and AI are transforming our services. Our Open Library strategy outlines our ambitious plans and how they contribute to student success and research excellence. We are part of the Students & Education Directorate, which manages the student lifecycle from application to graduation and beyond. About the role: The People & Culture Manager will drive values-led initiatives designed to boost staff well-being and professional growth, fostering an inclusive environment that aligns with our strategic goals. By bridging the gap between university-wide policies and departmental action, they will empower managers to enhance their leadership capabilities and cultivate high-performing, cohesive teams. This is an exciting opportunity to lead our commitment to a truly inclusive and equitable culture within Libraries & Collections. You will drive initiatives that ensure all staff - regardless of background - are supported to reach their full potential. Based in Business Operations, you will partner with senior management to dismantle structural barriers and foster a sense of belonging for all underrepresented groups. As our primary liaison with the King's Organisational Development team, you will represent our department in shaping a progressive people-and-culture strategy across the university. All Libraries & Collections staff are encouraged to take responsibility for their performance and development through clear objectives, professional engagement and reflective practice. Managers are expected to adopt a positive, proactive, flexible and committed approach that inspires others. The post holder will also participate in frontline services as required, including contributing to a Manager on Duty rota for evening and weekend working. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. This is a full time post (35 hours per week), and you will be offered an indefinite contract. About you: To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria: We value diverse backgrounds and believe various career paths can lead to success in this role. Ideally, you will have a degree and experience in EDI (Equity, Diversity & Inclusion) or staff development. Experience of implementing values-led change and supporting others through the process, balancing day-to-day operational activities with developing the service. Excellent oral and written communication skills, with the ability to share information clearly, build trust and engage effectively with a wide range of audiences. Experience of supervising or managing projects and/or service improvements. Proven track record of leading with a values-based mindset, ensuring that anti-racist, disability-inclusive, and equitable practices are woven into the fabric of daily team operations. Ability to work independently in a fast-changing environment and to meet challenging deadlines. Proven ability to work proactively and collaboratively with a range of teams and stakeholders to deliver shared objectives and high-quality services. A solid grasp of EDI workplace issues and relevant legislation, coupled with an understanding of how structural barriers and inequality impact employee experiences. Desirable criteria: Understanding of the current and future challenges facing academic libraries in research-intensive universities Experience of researching, applying, and promoting EDI policies and initiatives and sharing best practice Further information: At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance. As well as your CV, please submit a supporting statement when applying for this vacancy, clearly setting out how you meet the essential criteria, as this is how we shortlist applications. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our 'How we Recruit' pages. Close Date: 22-Mar-2026. Interviews are likely to be held week beginning 13th April.
10/03/2026
Full time
People & Culture Manager Department: Business Operations Grade and Salary: £45,301 - £52,514 per annum, including London Weighting Allowance Job ID: 140325 About us: The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. This role is based in Business Operations, which is responsible for enabling and underpinning the high-functioning of Libraries & Collections through targeted marketing activities; business continuity planning and provision of business intelligence; careful budgeting and planning; and by ensuring our people are developed, engaged and deployed to ensure the delivery of our strategy. Within Libraries & Collections, we aspire to be leaders in enabling access to knowledge and information fundamental to this vision. Developments in digital education, e-research and AI are transforming our services. Our Open Library strategy outlines our ambitious plans and how they contribute to student success and research excellence. We are part of the Students & Education Directorate, which manages the student lifecycle from application to graduation and beyond. About the role: The People & Culture Manager will drive values-led initiatives designed to boost staff well-being and professional growth, fostering an inclusive environment that aligns with our strategic goals. By bridging the gap between university-wide policies and departmental action, they will empower managers to enhance their leadership capabilities and cultivate high-performing, cohesive teams. This is an exciting opportunity to lead our commitment to a truly inclusive and equitable culture within Libraries & Collections. You will drive initiatives that ensure all staff - regardless of background - are supported to reach their full potential. Based in Business Operations, you will partner with senior management to dismantle structural barriers and foster a sense of belonging for all underrepresented groups. As our primary liaison with the King's Organisational Development team, you will represent our department in shaping a progressive people-and-culture strategy across the university. All Libraries & Collections staff are encouraged to take responsibility for their performance and development through clear objectives, professional engagement and reflective practice. Managers are expected to adopt a positive, proactive, flexible and committed approach that inspires others. The post holder will also participate in frontline services as required, including contributing to a Manager on Duty rota for evening and weekend working. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. This is a full time post (35 hours per week), and you will be offered an indefinite contract. About you: To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria: We value diverse backgrounds and believe various career paths can lead to success in this role. Ideally, you will have a degree and experience in EDI (Equity, Diversity & Inclusion) or staff development. Experience of implementing values-led change and supporting others through the process, balancing day-to-day operational activities with developing the service. Excellent oral and written communication skills, with the ability to share information clearly, build trust and engage effectively with a wide range of audiences. Experience of supervising or managing projects and/or service improvements. Proven track record of leading with a values-based mindset, ensuring that anti-racist, disability-inclusive, and equitable practices are woven into the fabric of daily team operations. Ability to work independently in a fast-changing environment and to meet challenging deadlines. Proven ability to work proactively and collaboratively with a range of teams and stakeholders to deliver shared objectives and high-quality services. A solid grasp of EDI workplace issues and relevant legislation, coupled with an understanding of how structural barriers and inequality impact employee experiences. Desirable criteria: Understanding of the current and future challenges facing academic libraries in research-intensive universities Experience of researching, applying, and promoting EDI policies and initiatives and sharing best practice Further information: At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance. As well as your CV, please submit a supporting statement when applying for this vacancy, clearly setting out how you meet the essential criteria, as this is how we shortlist applications. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our 'How we Recruit' pages. Close Date: 22-Mar-2026. Interviews are likely to be held week beginning 13th April.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Business Development Manager Our client operates the city's waterfront event campus the interconnected M&S Bank Arena, and Exhibition Centre Liverpool as well as ticketing agency and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Company Benefits Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity they have three beehives on their campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Our Client s Ticketing Agency The Ticketing Agency is the dynamic ticketing division of the M&S Bank Arena, part of our client, connecting fans with live events, exhibitions, attractions, and more. Their mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. They are seeking a driven Business Development Manager to spearhead the growth of their ticketing services, expanding their reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the Role As a key member of the team, you will: Seek new primary ticketing and commercial partnerships, both regionally and nationally. Lead on all business development activity including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent the Ticketing Agency at client meetings, exhibitions, and industry events nationally. Main duties of this role include: Develop and implement a strategic sales plan to drive revenue growth. Negotiate commercial opportunities, partnerships, and contracts in line with our client s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client and commercial dealings. They highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. They are looking for someone who: Proven experience influencing decision-makers, negotiating, and presenting successfully. Demonstrable experience in events or venues ticketing. Strong sales experience, ideally within live events or the entertainment sector. Excellent organisational skills and ability to prioritise high volumes of work. Confident communicator, able to engage high-profile clients and speak to large audiences. Emotionally intelligent, resilient, and pragmatic with a creative approach to business development. In addition, the candidate will need to be enthusiastic, like minded and complement our client s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
10/03/2026
Full time
Business Development Manager Our client operates the city's waterfront event campus the interconnected M&S Bank Arena, and Exhibition Centre Liverpool as well as ticketing agency and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Company Benefits Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity they have three beehives on their campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Our Client s Ticketing Agency The Ticketing Agency is the dynamic ticketing division of the M&S Bank Arena, part of our client, connecting fans with live events, exhibitions, attractions, and more. Their mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. They are seeking a driven Business Development Manager to spearhead the growth of their ticketing services, expanding their reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the Role As a key member of the team, you will: Seek new primary ticketing and commercial partnerships, both regionally and nationally. Lead on all business development activity including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent the Ticketing Agency at client meetings, exhibitions, and industry events nationally. Main duties of this role include: Develop and implement a strategic sales plan to drive revenue growth. Negotiate commercial opportunities, partnerships, and contracts in line with our client s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client and commercial dealings. They highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. They are looking for someone who: Proven experience influencing decision-makers, negotiating, and presenting successfully. Demonstrable experience in events or venues ticketing. Strong sales experience, ideally within live events or the entertainment sector. Excellent organisational skills and ability to prioritise high volumes of work. Confident communicator, able to engage high-profile clients and speak to large audiences. Emotionally intelligent, resilient, and pragmatic with a creative approach to business development. In addition, the candidate will need to be enthusiastic, like minded and complement our client s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Senior Design Consultant Position - Full Time, Permanent Location - London, Hybrid Salary - £65,000-£85,000 Job Description: Senior Design Consultant Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere. From structured cabling to managed services, our client s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach. Our client is a rapidly growing organization; finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace. The Role The Senior Design Consultant will act as the lead consultant across several strategic and key accounts. You will hold full responsibility for ensuring accurate, high-quality design and estimation outputs are produced at both the pre-sales and post-sales stages of the project lifecycle. Working closely with sales, commercial, and operations teams, you will oversee the preparation of technical cost submissions, coordinate revisions, and manage all post-sales deliverables including construction drawings, variation responses, and site surveys. Key Objectives: Optimize revenues, margins, and win rates through strong leadership. Ensure all design and cost outputs align with client expectations. Support the company s broader strategic and commercial goals. What you will be doing: Bid & Response Development: Prepare quotations and conduct technical/commercial assessments to support the sales team in evaluating project viability, risks, and opportunities. Resource Leadership: Lead and coordinate allocated resources to ensure the timely, high-quality delivery of tender submissions and design development through a hands-on approach. Cross-Functional Collaboration: Coordinate with sales, operations, and commercial departments to ensure comprehensive responses to client tenders. Strategic Planning: Work with Senior Sales Directors to develop account plans and establish pricing/sales strategies for allocated accounts. Stakeholder Management: Liaise effectively with clients, main contractors, consultants, and internal teams, representing the company in formal design meetings and presentations. Risk Mitigation: Develop accurate pre-contract information and manage Pre-Contract Review (PCR) processes. Post-Sales Support: Coordinate design changes, manage variations, and ensure change control compliance within commercial and contractual frameworks. Validation: Review and validate tender cost proposals and Bills of Materials (BoMs), ensuring alignment with internal policies. Technical Oversight: Ensure detailed design outputs including general arrangement plans, cabinet layouts, and schematics meet industry and client standards. Mentorship: Proactively mentor team members, conduct peer reviews to identify errors, and support the development of junior consultants. What our client is looking for: Sector Expertise: Extensive experience in Telecommunications Infrastructure Cabling and ICT. Design Proficiency: Proven track record in designing structured cabling solutions. Data Centre Experience: Extensive experience in the delivery of Hyperscale Data Centre projects. Communication: Ability to produce and deliver professional client presentations in a clear and confident manner. Adaptability: Ability to absorb and manage new services and applications in a fast-paced environment. Project Management: The temperament to manage multiple competing priorities effectively. Technical Portfolio: Proven ability to develop comprehensive, detailed design packages. Preferred but not Essential: Professional Qualifications: RCDD, CNIDP, or CDCP. Manufacturer Accreditation: Evidence of accredited manufacturer training. If you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Senior Design Consultant position. In addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)
06/03/2026
Full time
Senior Design Consultant Position - Full Time, Permanent Location - London, Hybrid Salary - £65,000-£85,000 Job Description: Senior Design Consultant Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere. From structured cabling to managed services, our client s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach. Our client is a rapidly growing organization; finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace. The Role The Senior Design Consultant will act as the lead consultant across several strategic and key accounts. You will hold full responsibility for ensuring accurate, high-quality design and estimation outputs are produced at both the pre-sales and post-sales stages of the project lifecycle. Working closely with sales, commercial, and operations teams, you will oversee the preparation of technical cost submissions, coordinate revisions, and manage all post-sales deliverables including construction drawings, variation responses, and site surveys. Key Objectives: Optimize revenues, margins, and win rates through strong leadership. Ensure all design and cost outputs align with client expectations. Support the company s broader strategic and commercial goals. What you will be doing: Bid & Response Development: Prepare quotations and conduct technical/commercial assessments to support the sales team in evaluating project viability, risks, and opportunities. Resource Leadership: Lead and coordinate allocated resources to ensure the timely, high-quality delivery of tender submissions and design development through a hands-on approach. Cross-Functional Collaboration: Coordinate with sales, operations, and commercial departments to ensure comprehensive responses to client tenders. Strategic Planning: Work with Senior Sales Directors to develop account plans and establish pricing/sales strategies for allocated accounts. Stakeholder Management: Liaise effectively with clients, main contractors, consultants, and internal teams, representing the company in formal design meetings and presentations. Risk Mitigation: Develop accurate pre-contract information and manage Pre-Contract Review (PCR) processes. Post-Sales Support: Coordinate design changes, manage variations, and ensure change control compliance within commercial and contractual frameworks. Validation: Review and validate tender cost proposals and Bills of Materials (BoMs), ensuring alignment with internal policies. Technical Oversight: Ensure detailed design outputs including general arrangement plans, cabinet layouts, and schematics meet industry and client standards. Mentorship: Proactively mentor team members, conduct peer reviews to identify errors, and support the development of junior consultants. What our client is looking for: Sector Expertise: Extensive experience in Telecommunications Infrastructure Cabling and ICT. Design Proficiency: Proven track record in designing structured cabling solutions. Data Centre Experience: Extensive experience in the delivery of Hyperscale Data Centre projects. Communication: Ability to produce and deliver professional client presentations in a clear and confident manner. Adaptability: Ability to absorb and manage new services and applications in a fast-paced environment. Project Management: The temperament to manage multiple competing priorities effectively. Technical Portfolio: Proven ability to develop comprehensive, detailed design packages. Preferred but not Essential: Professional Qualifications: RCDD, CNIDP, or CDCP. Manufacturer Accreditation: Evidence of accredited manufacturer training. If you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Senior Design Consultant position. In addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)
Site Manager - Structured Cabling London Position: Full Time, Permanent Location: Greater London, United Kingdom Salary: £40,000.00 £45,000.00 Job Description: Site Manager Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere. From structured cabling to managed services, our client s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach. As a rapidly growing organization, finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace. The Role Reporting to the Operations Manager, the Site Manager will take full responsibility for the completion of small to medium-sized cabling projects (or an element of a large project) within the Commercial Buildings & Offices environment under the control of a Project Manager. Location: Site-based in London, but there is a possiblity of work around the UK and Europe. What you will be doing: Oversee a team of supervisors and engineers to ensure all cable installations are installed to specification, on time, and meet both client and manufacturer quality standards. Ensure all current Health & Safety requirements are met, carrying out Risk Assessments, drafting method statements, and ensuring all H&S procedures are followed. Manage stock in a cost-effective manner and ensure sufficient materials are available at all times for efficient installation. Order materials as required. Compile progress reports and provide information in a logical format to the Project Manager. Carry out quality checks on all works carried out by cabling engineers to ensure all Quality Standards are met. Read and understand site drawings, updating them "as and when" work is completed. Attend and document client meetings and ensure all required actions are carried out in a timely manner. Compile processes and produce documentation as required to meet company and client standards. Draw up patching schedules and ensure timely implementation of patching requirements. Ensure all required installations are documented as specified. Draw up Operations and Maintenance manuals as required. Assist in any urgent installation works as and when required. Ensure project profitability is maximized at all times. What our client is looking for: Industry Experience: Proven experience managing installation teams in the cabling infrastructure industry, specifically within Data Centers and Commercial Buildings/Offices. Technical Knowledge: A strong understanding of cabling installation practices, particularly Cat6/Cat6a installations . ECS Card SSSTS / SMSTS If you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Site Manager position. In addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)
06/03/2026
Full time
Site Manager - Structured Cabling London Position: Full Time, Permanent Location: Greater London, United Kingdom Salary: £40,000.00 £45,000.00 Job Description: Site Manager Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere. From structured cabling to managed services, our client s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach. As a rapidly growing organization, finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace. The Role Reporting to the Operations Manager, the Site Manager will take full responsibility for the completion of small to medium-sized cabling projects (or an element of a large project) within the Commercial Buildings & Offices environment under the control of a Project Manager. Location: Site-based in London, but there is a possiblity of work around the UK and Europe. What you will be doing: Oversee a team of supervisors and engineers to ensure all cable installations are installed to specification, on time, and meet both client and manufacturer quality standards. Ensure all current Health & Safety requirements are met, carrying out Risk Assessments, drafting method statements, and ensuring all H&S procedures are followed. Manage stock in a cost-effective manner and ensure sufficient materials are available at all times for efficient installation. Order materials as required. Compile progress reports and provide information in a logical format to the Project Manager. Carry out quality checks on all works carried out by cabling engineers to ensure all Quality Standards are met. Read and understand site drawings, updating them "as and when" work is completed. Attend and document client meetings and ensure all required actions are carried out in a timely manner. Compile processes and produce documentation as required to meet company and client standards. Draw up patching schedules and ensure timely implementation of patching requirements. Ensure all required installations are documented as specified. Draw up Operations and Maintenance manuals as required. Assist in any urgent installation works as and when required. Ensure project profitability is maximized at all times. What our client is looking for: Industry Experience: Proven experience managing installation teams in the cabling infrastructure industry, specifically within Data Centers and Commercial Buildings/Offices. Technical Knowledge: A strong understanding of cabling installation practices, particularly Cat6/Cat6a installations . ECS Card SSSTS / SMSTS If you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Site Manager position. In addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)
Servicenow Platform Designer with SC or DV Clearance is required by our government client based in London/Midlands Working in an SC Security Cleared environment. Due to the urgency of the role, you will hold a current SC or DV (Developed Vetting) Clearance (or be eligible) To start ASAP Rate c £(Apply online only) pd (Umbrella) Role: You will provide strategic, technical, and design leadership for the ServiceNow platform, ensuring it is architected, configured, and governed in a scalable, secure, and sustainable way. The Platform Designer shapes the end to end platform design across CMDB, integrations, and core workflows, enabling major transformation activities and long term service evolution Skills: Deep expertise in ServiceNow platform design across ITSM, CMDB, Discovery, ITOM, and IntegrationHub. Strong capability in CMDB architecture, CI class modelling, relationship design, and data governance. Strong understanding of API/web service design (REST/SOAP), MID Server patterns, spokes, and automation workflows. Experience designing Scoped Applications, secure configuration models, and platform-level controls. Knowledge of ITIL v4, service design principles, and enterprise grade architecture patterns. Understanding of discovery, service mapping, data ingestion and integration patterns. Responsibilities Define, maintain, and evolve the ServiceNow platform design, guardrails, and configuration standards. Develop platform-wide design patterns covering CMDB, ITSM, ITOM, automation, and integration workflows. Act as the design authority for all ServiceNow changes, ensuring solutions remain aligned to wider enterprise architecture. Solution Design Assurance Lead complex solution and workflow designs, ensuring usability, maintainability, and adherence to best practice.Review and validate development outputs, ensuring alignment to design principles and long-term sustainability. Shape the platform s environment strategy, including version upgrades, performance optimisation, and health monitoring. Platform Strategy Roadmap Provide strategic input into licensing, roadmap planning, security posture, and the future evolution of the platform. Work closely with the Product Owner, Technical Lead, and BA community to design upcoming releases and platform enhancements. Data, Integrations Workflow OrchestrationDefine ServiceNow data design, CMDB modelling, and governance approaches. Design integration patterns, data flows, and orchestration using IntegrationHub, APIs, and the MID Server. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
05/03/2026
Contractor
Servicenow Platform Designer with SC or DV Clearance is required by our government client based in London/Midlands Working in an SC Security Cleared environment. Due to the urgency of the role, you will hold a current SC or DV (Developed Vetting) Clearance (or be eligible) To start ASAP Rate c £(Apply online only) pd (Umbrella) Role: You will provide strategic, technical, and design leadership for the ServiceNow platform, ensuring it is architected, configured, and governed in a scalable, secure, and sustainable way. The Platform Designer shapes the end to end platform design across CMDB, integrations, and core workflows, enabling major transformation activities and long term service evolution Skills: Deep expertise in ServiceNow platform design across ITSM, CMDB, Discovery, ITOM, and IntegrationHub. Strong capability in CMDB architecture, CI class modelling, relationship design, and data governance. Strong understanding of API/web service design (REST/SOAP), MID Server patterns, spokes, and automation workflows. Experience designing Scoped Applications, secure configuration models, and platform-level controls. Knowledge of ITIL v4, service design principles, and enterprise grade architecture patterns. Understanding of discovery, service mapping, data ingestion and integration patterns. Responsibilities Define, maintain, and evolve the ServiceNow platform design, guardrails, and configuration standards. Develop platform-wide design patterns covering CMDB, ITSM, ITOM, automation, and integration workflows. Act as the design authority for all ServiceNow changes, ensuring solutions remain aligned to wider enterprise architecture. Solution Design Assurance Lead complex solution and workflow designs, ensuring usability, maintainability, and adherence to best practice.Review and validate development outputs, ensuring alignment to design principles and long-term sustainability. Shape the platform s environment strategy, including version upgrades, performance optimisation, and health monitoring. Platform Strategy Roadmap Provide strategic input into licensing, roadmap planning, security posture, and the future evolution of the platform. Work closely with the Product Owner, Technical Lead, and BA community to design upcoming releases and platform enhancements. Data, Integrations Workflow OrchestrationDefine ServiceNow data design, CMDB modelling, and governance approaches. Design integration patterns, data flows, and orchestration using IntegrationHub, APIs, and the MID Server. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria's Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business. The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security. This position will focus on the line management of several technical "Towers" within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance. What you'll be doing Oversee day-to-day infrastructure operations. Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms. Collaborate with Product Delivery Managers and adjacent technical teams on the client side. Ensure adherence to security policies and compliance requirements, including all patching activities. Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders. Act as a key point of contact for client stakeholders. What You'll bring: Excellent leadership and communication skills. Proven experience working in a client facing role, in particular managing external (Client) stakeholders. Strong people management background with an emphasis on management of technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications in relevant areas. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment type: Full-time, permanent. Location: Hybrid working with travel to offices in Stevenage, Portsmouth and Newport. Security Clearance level: SC. Internal Recruiter: Olly Walker. Salary: Negotiable depending on experience. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida the UK's largest Diversity and Inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
04/03/2026
Full time
Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria's Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business. The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security. This position will focus on the line management of several technical "Towers" within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance. What you'll be doing Oversee day-to-day infrastructure operations. Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms. Collaborate with Product Delivery Managers and adjacent technical teams on the client side. Ensure adherence to security policies and compliance requirements, including all patching activities. Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders. Act as a key point of contact for client stakeholders. What You'll bring: Excellent leadership and communication skills. Proven experience working in a client facing role, in particular managing external (Client) stakeholders. Strong people management background with an emphasis on management of technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications in relevant areas. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment type: Full-time, permanent. Location: Hybrid working with travel to offices in Stevenage, Portsmouth and Newport. Security Clearance level: SC. Internal Recruiter: Olly Walker. Salary: Negotiable depending on experience. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida the UK's largest Diversity and Inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts. Experience selling Cyber Security Managed Services and Consultancy The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike. The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on an occasional basis Manages conflict and challenges in an open and constructive manner. Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you!
03/03/2026
Full time
The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts. Experience selling Cyber Security Managed Services and Consultancy The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike. The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on an occasional basis Manages conflict and challenges in an open and constructive manner. Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you!
Senior Third-line Engineer (Apple MDM) Hybrid (Central London) £53,000 - £60,000 (depending on experience) We're supporting a well-regarded London institution with a large, growing Apple estate (thousands of Macs and hundreds of iPads, focused on staff devices). The End User Computing team is expanding and needs a hands-on senior engineer to own and elevate the Apple platform - someone who thrives on deep technical ownership, mentoring a small team, and delivering seamless user experiences in a collaborative, knowledge-sharing environment. This is a true third-line role: final escalation point, MDM architecture, packaging/deployment leadership What you'll be doing Act as the go-to expert and escalation point for all complex Mac-related issues and escalations Own the Jamf Pro MDM environment: configuration, policies, deployments, updates, ADE/ABM, and ongoing optimisation for a smooth, secure user experience Lead packaging, scripting (heavy bash/shell), and deployment processes; mentor and guide junior team members Troubleshoot and resolve advanced Apple device problems across macOS/iOS/iPadOS Build and maintain integrations with Microsoft tools (Platform SSO, extensions, Office 365 config/support, compliance flows) Collaborate across IT teams: share knowledge, document processes, train 1st/2nd line, contribute to continual improvement Proactively monitor queues/SLAs, drive reliability, and bring ideas to enhance the platform What we're looking for Essential: Jamf 200 certification (or equivalent deep proven expertise; Jamf 300/400 a bonus) Strong hands-on experience managing enterprise Apple MDM (Jamf Pro focus: ADE, software deployment, API automation, configuration profiles) Proficiency in bash/shell scripting and macOS application packaging (Jamf Composer, autoPKG, etc.) Solid understanding of Microsoft 365/endpoint integrations and compliance tools Proven track record in senior-level Apple support/escalation in enterprise or large-scale environments (higher education, corporate, or similar) Methodical troubleshooting, attention to detail, proactive mindset Excellent communication (written/spoken) and commitment to teamwork, equality, diversity & inclusion Desirable: Jamf Protect/security experience Familiarity with 802.1X/network auth automation Exposure to scientific/developer tools (e.g., Homebrew, Docker, Git, SPSS/R) Microsoft Intune knowledge
03/03/2026
Full time
Senior Third-line Engineer (Apple MDM) Hybrid (Central London) £53,000 - £60,000 (depending on experience) We're supporting a well-regarded London institution with a large, growing Apple estate (thousands of Macs and hundreds of iPads, focused on staff devices). The End User Computing team is expanding and needs a hands-on senior engineer to own and elevate the Apple platform - someone who thrives on deep technical ownership, mentoring a small team, and delivering seamless user experiences in a collaborative, knowledge-sharing environment. This is a true third-line role: final escalation point, MDM architecture, packaging/deployment leadership What you'll be doing Act as the go-to expert and escalation point for all complex Mac-related issues and escalations Own the Jamf Pro MDM environment: configuration, policies, deployments, updates, ADE/ABM, and ongoing optimisation for a smooth, secure user experience Lead packaging, scripting (heavy bash/shell), and deployment processes; mentor and guide junior team members Troubleshoot and resolve advanced Apple device problems across macOS/iOS/iPadOS Build and maintain integrations with Microsoft tools (Platform SSO, extensions, Office 365 config/support, compliance flows) Collaborate across IT teams: share knowledge, document processes, train 1st/2nd line, contribute to continual improvement Proactively monitor queues/SLAs, drive reliability, and bring ideas to enhance the platform What we're looking for Essential: Jamf 200 certification (or equivalent deep proven expertise; Jamf 300/400 a bonus) Strong hands-on experience managing enterprise Apple MDM (Jamf Pro focus: ADE, software deployment, API automation, configuration profiles) Proficiency in bash/shell scripting and macOS application packaging (Jamf Composer, autoPKG, etc.) Solid understanding of Microsoft 365/endpoint integrations and compliance tools Proven track record in senior-level Apple support/escalation in enterprise or large-scale environments (higher education, corporate, or similar) Methodical troubleshooting, attention to detail, proactive mindset Excellent communication (written/spoken) and commitment to teamwork, equality, diversity & inclusion Desirable: Jamf Protect/security experience Familiarity with 802.1X/network auth automation Exposure to scientific/developer tools (e.g., Homebrew, Docker, Git, SPSS/R) Microsoft Intune knowledge
