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emea technical service training specialist
Product Marketing Manager - Hardware
F4P Recruit
London, UK (Hybrid 3 Days Office / 2 Days Home) Business Development Dept. EMEA Region £70,000 + £7,500 Car Allowance + 35% Bonus Scheme Shape the Future of Digital Capture Technology Are you a commercially minded Product Marketing professional with a passion for technology, channel development, and bringing products to market? Our client, a leading global technology business, is seeking a Product Marketing Manager Hardware to drive the commercial success and growth of its document scanner portfolio across the EMEA region. This is a highly visible role where you will work at the intersection of product marketing, portfolio management, sales enablement, and partner engagement. You'll help shape how innovative document capture solutions are positioned, sold, and adopted across multiple international markets. Working closely with sales teams, distributors, resellers, technical specialists, and global stakeholders, you'll play a key role in driving revenue growth while helping organisations improve productivity, workflow efficiency, and digital transformation. The Package for the Product Marketing Manager: Basic salary of £70,000 £7,500 Car Allowance Performance-related Bonus Scheme 35% (6mnthly) 25 Days Holiday plus Bank Holidays Private Healthcare Company Pension Scheme & Life Assurance Flexible Working Hours - 35-Hour Working Week Hybrid working model (3 days in the office, 2 days from home) What the Product Marketing Manager Will Be Doing? Product Marketing & Commercialisation Develop and execute go-to-market strategies across a portfolio of market-leading document capture solutions. Create compelling product positioning and value propositions focused on customer outcomes rather than technical specifications. Support product launches, commercial growth initiatives, and portfolio lifecycle management. Drive adoption of hardware, software, services, accessories, and consumables. Sales Enablement Equip sales teams and channel partners with impactful sales tools, presentations, messaging, and competitive positioning. Develop customer-focused use cases that demonstrate measurable business benefits. Support webinars, campaigns, product launches, and demand-generation activities. Ensure partners can confidently position solutions against competitors. Channel & Partner Development Work closely with distributors, resellers, and strategic partners throughout EMEA. Support partner recruitment, onboarding, training, and enablement programmes. Strengthen channel coverage and help expand market reach. Develop solution-led partner engagement strategies that drive long-term growth. Commercial Performance & Strategy Monitor revenue, profitability, product mix, market share, and forecasting performance. Identify opportunities to increase hardware adoption and recurring revenue streams. Support bundled solutions combining hardware, software, and services. Contribute to lifecycle revenue programmes and customer engagement initiatives. What Experience Does the Product Marketing Manager Need? Essential Experience Product Marketing, Product Management, Technical Sales, or Commercial experience within hardware technology markets. Experience within document capture, imaging, scanning technology, workflow automation, business process improvement, or a related sector. Proven experience supporting product launches and go-to-market initiatives. Strong understanding of channel sales and partner ecosystems. Ability to translate technical features into compelling business benefits and customer outcomes. Excellent stakeholder management and presentation skills. Essential Skills Strong commercial awareness and analytical capability. Confident communicator able to engage with both technical and commercial audiences. Ability to work across international markets and matrix organisations. Desirable Additional European language skills. Experience working across EMEA markets. Degree in Business, Marketing, Technology, Engineering, or a related discipline. Relevant product marketing, technology, or commercial certifications. Why Apply? This is an exciting opportunity to join an international technology organisation where you can make a genuine impact on product growth, market strategy, and channel success across EMEA. You'll work with innovative technology solutions, collaborate with global stakeholders, and play a key role in helping organisations transform the way they capture, manage, and use information. If you're a commercially focused product marketer who enjoys combining strategy, technology, and customer engagement, we'd love to hear from you. JBRP1_UKTJ
27/07/2026
Full time
London, UK (Hybrid 3 Days Office / 2 Days Home) Business Development Dept. EMEA Region £70,000 + £7,500 Car Allowance + 35% Bonus Scheme Shape the Future of Digital Capture Technology Are you a commercially minded Product Marketing professional with a passion for technology, channel development, and bringing products to market? Our client, a leading global technology business, is seeking a Product Marketing Manager Hardware to drive the commercial success and growth of its document scanner portfolio across the EMEA region. This is a highly visible role where you will work at the intersection of product marketing, portfolio management, sales enablement, and partner engagement. You'll help shape how innovative document capture solutions are positioned, sold, and adopted across multiple international markets. Working closely with sales teams, distributors, resellers, technical specialists, and global stakeholders, you'll play a key role in driving revenue growth while helping organisations improve productivity, workflow efficiency, and digital transformation. The Package for the Product Marketing Manager: Basic salary of £70,000 £7,500 Car Allowance Performance-related Bonus Scheme 35% (6mnthly) 25 Days Holiday plus Bank Holidays Private Healthcare Company Pension Scheme & Life Assurance Flexible Working Hours - 35-Hour Working Week Hybrid working model (3 days in the office, 2 days from home) What the Product Marketing Manager Will Be Doing? Product Marketing & Commercialisation Develop and execute go-to-market strategies across a portfolio of market-leading document capture solutions. Create compelling product positioning and value propositions focused on customer outcomes rather than technical specifications. Support product launches, commercial growth initiatives, and portfolio lifecycle management. Drive adoption of hardware, software, services, accessories, and consumables. Sales Enablement Equip sales teams and channel partners with impactful sales tools, presentations, messaging, and competitive positioning. Develop customer-focused use cases that demonstrate measurable business benefits. Support webinars, campaigns, product launches, and demand-generation activities. Ensure partners can confidently position solutions against competitors. Channel & Partner Development Work closely with distributors, resellers, and strategic partners throughout EMEA. Support partner recruitment, onboarding, training, and enablement programmes. Strengthen channel coverage and help expand market reach. Develop solution-led partner engagement strategies that drive long-term growth. Commercial Performance & Strategy Monitor revenue, profitability, product mix, market share, and forecasting performance. Identify opportunities to increase hardware adoption and recurring revenue streams. Support bundled solutions combining hardware, software, and services. Contribute to lifecycle revenue programmes and customer engagement initiatives. What Experience Does the Product Marketing Manager Need? Essential Experience Product Marketing, Product Management, Technical Sales, or Commercial experience within hardware technology markets. Experience within document capture, imaging, scanning technology, workflow automation, business process improvement, or a related sector. Proven experience supporting product launches and go-to-market initiatives. Strong understanding of channel sales and partner ecosystems. Ability to translate technical features into compelling business benefits and customer outcomes. Excellent stakeholder management and presentation skills. Essential Skills Strong commercial awareness and analytical capability. Confident communicator able to engage with both technical and commercial audiences. Ability to work across international markets and matrix organisations. Desirable Additional European language skills. Experience working across EMEA markets. Degree in Business, Marketing, Technology, Engineering, or a related discipline. Relevant product marketing, technology, or commercial certifications. Why Apply? This is an exciting opportunity to join an international technology organisation where you can make a genuine impact on product growth, market strategy, and channel success across EMEA. You'll work with innovative technology solutions, collaborate with global stakeholders, and play a key role in helping organisations transform the way they capture, manage, and use information. If you're a commercially focused product marketer who enjoys combining strategy, technology, and customer engagement, we'd love to hear from you. JBRP1_UKTJ
Amazon
Sr. Specialist, GenAI, Frontier Models GTM (AWS)
Amazon
Job ID: AWS EMEA SARL (UK Branch) Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? You will be part of the core worldwide GenAI Training and Inference team, responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our services and solutions across industry verticals. You will be working directly with the most important customers (across segments) in the GenAI model training and inference space helping them adopt and scale large scale workloads (e.g., foundation models) on AWS, developing GTM plans, external/internal evangelism, and developing demos and proof of concepts. Key job responsibilities In this role, you will work closely with customers to understand the ML infrastructure requirements, complexities involved in scaling GenAI model training across modalities and use cases that take advantage of the power of AWS' storage, compute, networking, and AI technologies. You will have the opportunity to define GTM strategies and lead cross functional initiatives to expand existing markets, develop scalable programs to drive adoption, and identify new opportunities. This involves activities including market sizing, building an opportunity pipeline, working with customers to understand technical requirements for proof of concepts, creating content to train the field teams, driving industry thought leadership, working with product teams to define new features, and identifying partners and potential acquisitions. As the ideal candidate, you possess a business and technology background that enables you to lead and drive engagements with startups and large enterprises. You have domain expertise in key use cases, model learning techniques, large scale distributed training and inference challenges, orchestrating workloads using containers/GenAI Infra services, and are able to work backwards from customer requirements to suggest scalable solutions and architectures. You have the technical depth to articulate the benefits of Open Source Frameworks and AWS services to data scientists, data engineers, and C Level executives. In addition, you have a good understanding of the GenAI market trends, ecosystem, opportunities, and are passionate about market development. You will need to be adept at interacting, communicating, and partnering with teams within AWS (product, solutions architecture, sales, marketing, and professional services) and externally with customers, partners, and the developer community of frameworks and key open source offerings. You will be responsible for creating compelling content and building scalable programs and mechanisms to increase awareness and adoption of ML Frameworks and AWS solutions. Additionally, you will work with the AWS SageMaker and EC2 product teams to shape product vision and prioritize features. A keen sense of ownership, drive, and being scrappy is a must. Basic Qualifications Bachelor's degree Experience in developing, negotiating and executing business agreements Experience in a professional field or military Experience developing strategies that influence leadership decisions at the organizational level Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications MBA Experience working with GenAI foundation models, part of startups working on GenAI foundation models across modalities Experience in pre sales engineering, technical business development, strategic partnerships, or program/product management experience Experience with cloud computing and or related fields Experience speaking at technology conferences, as well as communicating across the organization from technical staff to VP/CxOs Strong verbal and written communications skills and ability to lead effectively across organizations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Location: ES, Principality of Asturias, Siero
27/07/2026
Full time
Job ID: AWS EMEA SARL (UK Branch) Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? You will be part of the core worldwide GenAI Training and Inference team, responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our services and solutions across industry verticals. You will be working directly with the most important customers (across segments) in the GenAI model training and inference space helping them adopt and scale large scale workloads (e.g., foundation models) on AWS, developing GTM plans, external/internal evangelism, and developing demos and proof of concepts. Key job responsibilities In this role, you will work closely with customers to understand the ML infrastructure requirements, complexities involved in scaling GenAI model training across modalities and use cases that take advantage of the power of AWS' storage, compute, networking, and AI technologies. You will have the opportunity to define GTM strategies and lead cross functional initiatives to expand existing markets, develop scalable programs to drive adoption, and identify new opportunities. This involves activities including market sizing, building an opportunity pipeline, working with customers to understand technical requirements for proof of concepts, creating content to train the field teams, driving industry thought leadership, working with product teams to define new features, and identifying partners and potential acquisitions. As the ideal candidate, you possess a business and technology background that enables you to lead and drive engagements with startups and large enterprises. You have domain expertise in key use cases, model learning techniques, large scale distributed training and inference challenges, orchestrating workloads using containers/GenAI Infra services, and are able to work backwards from customer requirements to suggest scalable solutions and architectures. You have the technical depth to articulate the benefits of Open Source Frameworks and AWS services to data scientists, data engineers, and C Level executives. In addition, you have a good understanding of the GenAI market trends, ecosystem, opportunities, and are passionate about market development. You will need to be adept at interacting, communicating, and partnering with teams within AWS (product, solutions architecture, sales, marketing, and professional services) and externally with customers, partners, and the developer community of frameworks and key open source offerings. You will be responsible for creating compelling content and building scalable programs and mechanisms to increase awareness and adoption of ML Frameworks and AWS solutions. Additionally, you will work with the AWS SageMaker and EC2 product teams to shape product vision and prioritize features. A keen sense of ownership, drive, and being scrappy is a must. Basic Qualifications Bachelor's degree Experience in developing, negotiating and executing business agreements Experience in a professional field or military Experience developing strategies that influence leadership decisions at the organizational level Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications MBA Experience working with GenAI foundation models, part of startups working on GenAI foundation models across modalities Experience in pre sales engineering, technical business development, strategic partnerships, or program/product management experience Experience with cloud computing and or related fields Experience speaking at technology conferences, as well as communicating across the organization from technical staff to VP/CxOs Strong verbal and written communications skills and ability to lead effectively across organizations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Location: ES, Principality of Asturias, Siero
Customer Engineer, Google Distributed Cloud, EMEA
United States Digital Space LLC
the company welcomes people with disabilities. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Munich, Germany; Paris, France; London, UK. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a sales or customer-facing role. Experience working with C-level executives and cross-functionally across all levels of management. Experience with key defense system Integrators (SIs), Service Providers (SPs) and Independent Software Vendors (ISVs). Experience managing agreements or partnerships. Preferred qualifications: Experience in defence and intelligence, including customer, partners, and defence ecosystems. Knowledge of key defence System Integrators (SIs), Service Providers (SPs), and Independent Software Vendors (ISVs). Understanding or knowledge of the competitive landscape, including cloud providers and platforms. About the job When leading companies choose the company Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use the company Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to the company Cloud products. As a part of the Strategic Pursuits organization, you will work within the the company Cloud Go-To-Market organization to drive business growth through the systematic identification and execution of specific, non-standard growth opportunities that open new markets, acquire new customers or grow existing customers. As a Technical Sales Specialist in the company Distributed Cloud, you will work closely with the sales and pre sales teams to offer and deliver complex distributed cloud solutions. You are the technical expert with strategic global customers, leading conversation on cloud offers and driving decisions to align with the company Cloud services and delivery team innovation and capabilities.the company Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage the company's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Germany: €132000 - €136000 (EUR) + 42.86% bonus target + equity + benefits France: €126000 - €130000 (EUR) + 42.86% bonus target + equity + benefits Learn more about benefits at the company. Responsibilities Elevate the business and technical relationship between customers and the company. Collaborate with the account executives and the broader field organization to drive strategic pursuits for GDC offerings across the US region. Develop a plan to accelerate the GDC business in the US by growing the pipeline and progressing opportunities to a close. the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
26/07/2026
Full time
the company welcomes people with disabilities. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Munich, Germany; Paris, France; London, UK. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a sales or customer-facing role. Experience working with C-level executives and cross-functionally across all levels of management. Experience with key defense system Integrators (SIs), Service Providers (SPs) and Independent Software Vendors (ISVs). Experience managing agreements or partnerships. Preferred qualifications: Experience in defence and intelligence, including customer, partners, and defence ecosystems. Knowledge of key defence System Integrators (SIs), Service Providers (SPs), and Independent Software Vendors (ISVs). Understanding or knowledge of the competitive landscape, including cloud providers and platforms. About the job When leading companies choose the company Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use the company Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to the company Cloud products. As a part of the Strategic Pursuits organization, you will work within the the company Cloud Go-To-Market organization to drive business growth through the systematic identification and execution of specific, non-standard growth opportunities that open new markets, acquire new customers or grow existing customers. As a Technical Sales Specialist in the company Distributed Cloud, you will work closely with the sales and pre sales teams to offer and deliver complex distributed cloud solutions. You are the technical expert with strategic global customers, leading conversation on cloud offers and driving decisions to align with the company Cloud services and delivery team innovation and capabilities.the company Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage the company's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Germany: €132000 - €136000 (EUR) + 42.86% bonus target + equity + benefits France: €126000 - €130000 (EUR) + 42.86% bonus target + equity + benefits Learn more about benefits at the company. Responsibilities Elevate the business and technical relationship between customers and the company. Collaborate with the account executives and the broader field organization to drive strategic pursuits for GDC offerings across the US region. Develop a plan to accelerate the GDC business in the US by growing the pipeline and progressing opportunities to a close. the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Enterprise Project Manager
Hirebridge Brighton, Sussex
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
26/07/2026
Full time
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
Enterprise Project Manager
Hirebridge
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
26/07/2026
Full time
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
Shift Engineer - Data Centres
Jones Lang LaSalle Incorporated Slough, Berkshire
Shift Engineer - Data CentresSolliciterenremote type: On-sitelocations: Slough, GBRtime type: Part timeposted on: Vandaag geplaatstjob requisition id: REQ522305 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking to recruit for a Electrical Shift Engineer Duties of the Electrical Shift Engineer As the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As an integrated member of the engineering shift team, you will responsible for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective technical engineering capabilities.As an electrical biased engineer you expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other associated assets when required. You will have the ability to issue PTW, ensuring compliance with method statements, risk assessments Duties to include: Operational understanding of all MEP systems within the Critical Facility/Data Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required. Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader and Service Delivery Manager. To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are always maintained and covering your opposite shift team members when required. Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks. Attend Weekly Team meetings and Quarterly Team Meetings when scheduled. Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management. Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks. Liaise with the supply chain, when ordering M&E components for remedial/corrective works. Take ownership of areas (including all plant rooms) under control, ensuring they are brought up too and maintained to the required show site standards. Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities. Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant Health and Safety policy and procedures. Complete Reactive, Planned & Corrective Work Orders in line with SFG20 and ensure reliability of assets through excellent standards of maintenance delivery. Escalation of all ONWH Alarm Notifications in line with agreed escalation procedures for EMEA MEP operations. Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the system Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Personal Specification: Minimum of 3 years relevant experience in Critical Environments such as Banking HQ and Data Centres. (Desirable) Authorised Person (High Voltage & Low Voltage) Electrical/Mechanical Engineering Uk Level 3 Qualification or equivalent (Successfully completed apprenticeship in ). 18th Edition IET: Wiring and Installation. (Electrical Biased) (Desirable) C&G 2391Inspection, Test and Certification (Or equivalent). BS 7671 (Current Edition) Strong communication skills and the ability to deal with all levels of staff. Ability to lead, motivate and direct a small team of engineers. Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training. Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes. Integrity, honesty and punctuality is also expected. Location: On-site -Slough, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
26/07/2026
Full time
Shift Engineer - Data CentresSolliciterenremote type: On-sitelocations: Slough, GBRtime type: Part timeposted on: Vandaag geplaatstjob requisition id: REQ522305 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking to recruit for a Electrical Shift Engineer Duties of the Electrical Shift Engineer As the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As an integrated member of the engineering shift team, you will responsible for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective technical engineering capabilities.As an electrical biased engineer you expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other associated assets when required. You will have the ability to issue PTW, ensuring compliance with method statements, risk assessments Duties to include: Operational understanding of all MEP systems within the Critical Facility/Data Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required. Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader and Service Delivery Manager. To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are always maintained and covering your opposite shift team members when required. Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks. Attend Weekly Team meetings and Quarterly Team Meetings when scheduled. Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management. Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks. Liaise with the supply chain, when ordering M&E components for remedial/corrective works. Take ownership of areas (including all plant rooms) under control, ensuring they are brought up too and maintained to the required show site standards. Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities. Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant Health and Safety policy and procedures. Complete Reactive, Planned & Corrective Work Orders in line with SFG20 and ensure reliability of assets through excellent standards of maintenance delivery. Escalation of all ONWH Alarm Notifications in line with agreed escalation procedures for EMEA MEP operations. Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the system Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Personal Specification: Minimum of 3 years relevant experience in Critical Environments such as Banking HQ and Data Centres. (Desirable) Authorised Person (High Voltage & Low Voltage) Electrical/Mechanical Engineering Uk Level 3 Qualification or equivalent (Successfully completed apprenticeship in ). 18th Edition IET: Wiring and Installation. (Electrical Biased) (Desirable) C&G 2391Inspection, Test and Certification (Or equivalent). BS 7671 (Current Edition) Strong communication skills and the ability to deal with all levels of staff. Ability to lead, motivate and direct a small team of engineers. Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training. Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes. Integrity, honesty and punctuality is also expected. Location: On-site -Slough, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
EMEA Technical Training Specialist - Remote & Travel
Ingersoll-Rand plc Redditch, Worcestershire
Ingersoll-Rand plc is seeking an EMEA Technical Service Training Specialist in the Redditch area to design, deliver, and continually improve technical service training programs for authorized providers and direct service teams. You will create curricula, hands-on exercises, assessments, and e-learning content to ensure installers and technicians are competent and compliant. The role requires 2-5 years in a technical environment, fluency in English, and willingness to travel within the UK and
25/07/2026
Full time
Ingersoll-Rand plc is seeking an EMEA Technical Service Training Specialist in the Redditch area to design, deliver, and continually improve technical service training programs for authorized providers and direct service teams. You will create curricula, hands-on exercises, assessments, and e-learning content to ensure installers and technicians are competent and compliant. The role requires 2-5 years in a technical environment, fluency in English, and willingness to travel within the UK and
Senior Data Management Professional - Financial Engineering - Securitized Products London, GBR ...
BLOOMBERG L.P.
Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify workflow efficiencies and implement technology solutions to enhance our systems, products, and processes. Our Team: The Global Securitized Products Data Team is responsible for researching and supporting a $12 trillion global securitized product market. The securitized product market uses financial engineering to transform a variety of assets (residential and commercial mortgages, auto and equipment leases, managed corporate loan portfolios, credit card debt, and even music royalties) into securities that are structured to meet nearly any investor appetite. Our team supports the full data lifecycle and analytical capabilities, through reverse financial engineering, of all securitized products globally for Bloomberg. The Securitized Products EMEA CLO & ABS team is responsible for creating and maintaining a large library of cash flow models and data for Public and Private Asset Backed Securities (ABS) including esoterics (Credit Card, Auto, Data Centre, Solar) and Collateralized Loan Obligations (CLOs). The team is responsible for the full stack of work involved in handling these asset sectors, including new issuance and bond data, collateral performance data, cashflow modeling, periodic cashflow and collateral reconciliation, customer support, and client engagement. Our bond data, collateral performance data, and cash flow models are required, along with prepayment and credit assumptions, in order to price these securities accurately and support the expanding markets. What's the Role? You will play a key role in maintaining and enhancing the team's workflows across the EMEA ABS and CLO product areas. You will partner with clients and external market experts to develop, refine, and validate financial and predictive models, ensuring analytical outputs are robust, scalable, and aligned with client needs. Leveraging strong expertise in data management and data modelling frameworks, you will contribute to the design and continuous improvement of data quality control frameworks and core data processes. You will help ensure the integrity, consistency and reliability of our analytics and underlying datasets. Working closely with internal stakeholders across Product and Engineering, as well as directly with clients, you will develop a deep understanding of market workflows and analytical requirements. You will translate these insights into enhancements to our product offering and provide subject matter support on advanced risk analytics and valuations. In collaboration with Engineering, you will contribute to the design and implementation of financial and predictive models, core analytical calculations, ETL processes, and client facing data and analytics solutions. We'll trust you to: You will build and tie out robust financial and/or predictive models and calculations responsive to all client and market inputs, based on detailed legal financial data and client engagement. You will develop testing frameworks and monitors for data and analytical quality controls. You will ensure consistency, quality and timely product delivery while providing excellent service to internal and external customers. You will partner with Product, Application Specialists and Sales to thoroughly understand our client's workflows to further our model engine, improve our product offering and provide client support for advanced risk analytics and valuations. You will research industry standards, trends and best practices on financial analytical calculations, risk analytics and financial and/or predictive models. You will understand customer needs and securitized products markets to ensure our dataset and processes are fit for purpose to provide ready to use information. You will work in a fast paced, multifaceted and collaborative setting. You will assist with the training and mentoring of junior team members. You'll need to have: 4+ years' relevant experience of professional work experience in Financial Engineering, securitized products or related field. Strong analytical abilities with a passion for financial engineering and statistical data analysis. Strong aptitude for problem solving, particularly for root cause analysis. Strong familiarity with computer programming and data management concepts, including object oriented design, data modelling and algorithms. Demonstrated in depth knowledge of relevant financial markets. We'd love to see: Strong understanding of the securitized products market and Bloomberg terminal functions. Strong knowledge of Python, Unix, JIRA. Strong CLO subject matter expertise. Established relationships with key stakeholders within the European ABS & CLO markets. Data design skills for organising data considering both product need, client usability and engineering objectives. Excellent written and verbal communication skills, especially when explaining technical processes and solutions to business stakeholders and management. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
25/07/2026
Full time
Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify workflow efficiencies and implement technology solutions to enhance our systems, products, and processes. Our Team: The Global Securitized Products Data Team is responsible for researching and supporting a $12 trillion global securitized product market. The securitized product market uses financial engineering to transform a variety of assets (residential and commercial mortgages, auto and equipment leases, managed corporate loan portfolios, credit card debt, and even music royalties) into securities that are structured to meet nearly any investor appetite. Our team supports the full data lifecycle and analytical capabilities, through reverse financial engineering, of all securitized products globally for Bloomberg. The Securitized Products EMEA CLO & ABS team is responsible for creating and maintaining a large library of cash flow models and data for Public and Private Asset Backed Securities (ABS) including esoterics (Credit Card, Auto, Data Centre, Solar) and Collateralized Loan Obligations (CLOs). The team is responsible for the full stack of work involved in handling these asset sectors, including new issuance and bond data, collateral performance data, cashflow modeling, periodic cashflow and collateral reconciliation, customer support, and client engagement. Our bond data, collateral performance data, and cash flow models are required, along with prepayment and credit assumptions, in order to price these securities accurately and support the expanding markets. What's the Role? You will play a key role in maintaining and enhancing the team's workflows across the EMEA ABS and CLO product areas. You will partner with clients and external market experts to develop, refine, and validate financial and predictive models, ensuring analytical outputs are robust, scalable, and aligned with client needs. Leveraging strong expertise in data management and data modelling frameworks, you will contribute to the design and continuous improvement of data quality control frameworks and core data processes. You will help ensure the integrity, consistency and reliability of our analytics and underlying datasets. Working closely with internal stakeholders across Product and Engineering, as well as directly with clients, you will develop a deep understanding of market workflows and analytical requirements. You will translate these insights into enhancements to our product offering and provide subject matter support on advanced risk analytics and valuations. In collaboration with Engineering, you will contribute to the design and implementation of financial and predictive models, core analytical calculations, ETL processes, and client facing data and analytics solutions. We'll trust you to: You will build and tie out robust financial and/or predictive models and calculations responsive to all client and market inputs, based on detailed legal financial data and client engagement. You will develop testing frameworks and monitors for data and analytical quality controls. You will ensure consistency, quality and timely product delivery while providing excellent service to internal and external customers. You will partner with Product, Application Specialists and Sales to thoroughly understand our client's workflows to further our model engine, improve our product offering and provide client support for advanced risk analytics and valuations. You will research industry standards, trends and best practices on financial analytical calculations, risk analytics and financial and/or predictive models. You will understand customer needs and securitized products markets to ensure our dataset and processes are fit for purpose to provide ready to use information. You will work in a fast paced, multifaceted and collaborative setting. You will assist with the training and mentoring of junior team members. You'll need to have: 4+ years' relevant experience of professional work experience in Financial Engineering, securitized products or related field. Strong analytical abilities with a passion for financial engineering and statistical data analysis. Strong aptitude for problem solving, particularly for root cause analysis. Strong familiarity with computer programming and data management concepts, including object oriented design, data modelling and algorithms. Demonstrated in depth knowledge of relevant financial markets. We'd love to see: Strong understanding of the securitized products market and Bloomberg terminal functions. Strong knowledge of Python, Unix, JIRA. Strong CLO subject matter expertise. Established relationships with key stakeholders within the European ABS & CLO markets. Data design skills for organising data considering both product need, client usability and engineering objectives. Excellent written and verbal communication skills, especially when explaining technical processes and solutions to business stakeholders and management. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
AI Business Analyst
Jupiter Asset Mgmt
AI Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR530The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
25/07/2026
Full time
AI Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR530The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
AI Business Analyst (12 month FTC)
Jupiter Asset Mgmt
AI Business Analyst (12 month FTC)Applylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR531The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with deep expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core.This role is a 12 month fixed term contract. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
25/07/2026
Full time
AI Business Analyst (12 month FTC)Applylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR531The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with deep expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core.This role is a 12 month fixed term contract. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
Amazon
Worldwide Specialist Solutions Architect - Database, Data & AI Specialist (AWS)
Amazon
Worldwide Specialist Solutions Architect - Database, Data & AI Specialist Job ID: AWS EMEA SARL (UK Branch) Are you passionate about building applications with NoSQL databases? Amazon Web Services is looking for an experienced NoSQL Solutions Architect to work directly with AWS customers to design cloud based NoSQL solutions using Amazon DynamoDB, a scalable and highly available server less NoSQL database, designed for mission critical applications. You will have the opportunity to work with prominent startups and large enterprises, helping them architect scalable NoSQL solutions using Amazon DynamoDB. You will dive deep into the details of customer problems and work with internal AWS service teams to create solutions that solve customer needs. You will partner with AWS sales, business development, solutions architecture, and product teams to develop the internal expertise needed to grow DynamoDB related revenue. Key job responsibilities Collaborate with AWS field sales, pre sales, training and support teams to help customers learn about and use DynamoDB. Provide definitive guidance for customers in choosing the right database services and approaches. Be a trusted collaborator for the DynamoDB service team as the voice of the customer for defining and prioritizing service features. Lead enablement by training Solutions Architects, Professional Services Consultants, and Technical Account Managers. Capture and share best practice knowledge with customers and the worldwide AWS solutions architect community. Contribute to the AWS Database Blog, service documentation, and reference architectures. Present at industry events to educate customers and evangelize AWS and DynamoDB. A day in the life As a DynamoDB Specialist Solutions Architect, you work alongside a team of NoSQL specialists spanning DocumentDB, Neptune, Keyspaces, ElastiCache, and MemoryDB. Together, you help customers design purpose built database architectures - and increasingly, that means powering the next generation of agentic AI applications. Your work centers on customer engagements where DynamoDB plays a critical role in modern architectures. You might spend part of your day designing a session and memory store for an autonomous AI agent framework, ensuring conversation state, tool use history, and retrieval context persist at scale with single digit millisecond latency. You collaborate with your Neptune colleague on the knowledge graph layer while you own the fast access transactional tier that keeps agents responsive and stateful. Other engagements are just as varied. One customer needs a multi tenant SaaS platform with complex access patterns. Another is building an event driven pipeline where DynamoDB Streams feed downstream AI orchestration. In each case, you design partition strategies, define GSI patterns, and articulate why DynamoDB fits this part of the architecture while a different NoSQL engine serves another. You also translate deep technical expertise into broader impact - building reference architectures, presenting to engineering leadership, and contributing to internal enablement across the specialist team. You share patterns across database boundaries, offering partition key insights to a Keyspaces engagement or reviewing a DocumentDB schema with fresh eyes. The common thread is helping customers choose the right database for each workload, use it well, and build architectures ready for what comes next - whether that's agentic AI, real time personalization, or massive scale IoT. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences, conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience in IT development or implementation/consulting in the software or Internet industries Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non technical audiences, including executive level stakeholders or clients Preferred Qualifications Experience working with end user or developer communities Experience in infrastructure architecture, database architecture and networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
25/07/2026
Full time
Worldwide Specialist Solutions Architect - Database, Data & AI Specialist Job ID: AWS EMEA SARL (UK Branch) Are you passionate about building applications with NoSQL databases? Amazon Web Services is looking for an experienced NoSQL Solutions Architect to work directly with AWS customers to design cloud based NoSQL solutions using Amazon DynamoDB, a scalable and highly available server less NoSQL database, designed for mission critical applications. You will have the opportunity to work with prominent startups and large enterprises, helping them architect scalable NoSQL solutions using Amazon DynamoDB. You will dive deep into the details of customer problems and work with internal AWS service teams to create solutions that solve customer needs. You will partner with AWS sales, business development, solutions architecture, and product teams to develop the internal expertise needed to grow DynamoDB related revenue. Key job responsibilities Collaborate with AWS field sales, pre sales, training and support teams to help customers learn about and use DynamoDB. Provide definitive guidance for customers in choosing the right database services and approaches. Be a trusted collaborator for the DynamoDB service team as the voice of the customer for defining and prioritizing service features. Lead enablement by training Solutions Architects, Professional Services Consultants, and Technical Account Managers. Capture and share best practice knowledge with customers and the worldwide AWS solutions architect community. Contribute to the AWS Database Blog, service documentation, and reference architectures. Present at industry events to educate customers and evangelize AWS and DynamoDB. A day in the life As a DynamoDB Specialist Solutions Architect, you work alongside a team of NoSQL specialists spanning DocumentDB, Neptune, Keyspaces, ElastiCache, and MemoryDB. Together, you help customers design purpose built database architectures - and increasingly, that means powering the next generation of agentic AI applications. Your work centers on customer engagements where DynamoDB plays a critical role in modern architectures. You might spend part of your day designing a session and memory store for an autonomous AI agent framework, ensuring conversation state, tool use history, and retrieval context persist at scale with single digit millisecond latency. You collaborate with your Neptune colleague on the knowledge graph layer while you own the fast access transactional tier that keeps agents responsive and stateful. Other engagements are just as varied. One customer needs a multi tenant SaaS platform with complex access patterns. Another is building an event driven pipeline where DynamoDB Streams feed downstream AI orchestration. In each case, you design partition strategies, define GSI patterns, and articulate why DynamoDB fits this part of the architecture while a different NoSQL engine serves another. You also translate deep technical expertise into broader impact - building reference architectures, presenting to engineering leadership, and contributing to internal enablement across the specialist team. You share patterns across database boundaries, offering partition key insights to a Keyspaces engagement or reviewing a DocumentDB schema with fresh eyes. The common thread is helping customers choose the right database for each workload, use it well, and build architectures ready for what comes next - whether that's agentic AI, real time personalization, or massive scale IoT. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences, conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience in IT development or implementation/consulting in the software or Internet industries Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non technical audiences, including executive level stakeholders or clients Preferred Qualifications Experience working with end user or developer communities Experience in infrastructure architecture, database architecture and networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Implementation specialist - Coventry (Hybrid)
Haemonetics Software Solutions Coventry, Warwickshire
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice. Job Details We are looking for a motivated and customer focused Implementation Specialist to join our EMEA team. This is a fantastic opportunity for someone who enjoys working in an international environment, has strong communication skills, and is eager to develop their technical expertise within the medical device industry. What You'll Be Doing Provide technical assistance and troubleshooting support to customers and field teams across the EMEA region. Build trusted relationships with customers and internal stakeholders. Support product installations, upgrades, and technical investigations. Collaborate with cross functional teams, including Service, Sales, Quality, and R&D. Continuously develop your technical expertise and become a subject matter expert within your area. Contribute to improving customer satisfaction and operational excellence. What We're Looking For Fluent in English, Italian, and German. French is a strong advantage. Strong communication and customer service skills. A natural curiosity and interest in technical products and troubleshooting. The ability to learn quickly and adapt in a dynamic international environment. A collaborative and proactive approach to problem solving. Previous experience in customer support, technical support, healthcare, life sciences, engineering, or a related field (beneficial but not essential). Previous project management experience is a plus. What You'll Gain Structured onboarding and extensive product training. Ongoing coaching and development from experienced professionals. Exposure to a highly innovative healthcare and medical technology environment. Opportunities to expand your responsibilities and grow your career internationally. The chance to make a real impact by supporting healthcare professionals and patients across Europe. If you are multilingual, technically curious, customer oriented, and eager to grow, we'd love to hear from you.
23/07/2026
Full time
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice. Job Details We are looking for a motivated and customer focused Implementation Specialist to join our EMEA team. This is a fantastic opportunity for someone who enjoys working in an international environment, has strong communication skills, and is eager to develop their technical expertise within the medical device industry. What You'll Be Doing Provide technical assistance and troubleshooting support to customers and field teams across the EMEA region. Build trusted relationships with customers and internal stakeholders. Support product installations, upgrades, and technical investigations. Collaborate with cross functional teams, including Service, Sales, Quality, and R&D. Continuously develop your technical expertise and become a subject matter expert within your area. Contribute to improving customer satisfaction and operational excellence. What We're Looking For Fluent in English, Italian, and German. French is a strong advantage. Strong communication and customer service skills. A natural curiosity and interest in technical products and troubleshooting. The ability to learn quickly and adapt in a dynamic international environment. A collaborative and proactive approach to problem solving. Previous experience in customer support, technical support, healthcare, life sciences, engineering, or a related field (beneficial but not essential). Previous project management experience is a plus. What You'll Gain Structured onboarding and extensive product training. Ongoing coaching and development from experienced professionals. Exposure to a highly innovative healthcare and medical technology environment. Opportunities to expand your responsibilities and grow your career internationally. The chance to make a real impact by supporting healthcare professionals and patients across Europe. If you are multilingual, technically curious, customer oriented, and eager to grow, we'd love to hear from you.
Sr. Ad Ops Demand Mgmt Specialist (EMEA)
Netflix Services UK Limited
As a Sr. Ads Ops Demand Management Specialist, you will be a key contributor, responsible for the operational performance of advertising campaigns in your assigned EMEA markets. You will work closely with Account Management, Sales, Ad Ops, and external vendor partners to ensure campaigns deliver on client objectives while consistently driving operational efficiency and excellence. Key Responsibilities Own the day-to-day operational management of ad campaigns in your assigned markets, including overseeing campaign readiness, launch, pacing, and optimization opportunities for programmatic campaigns with a focus on PMPs (Private Marketplaces). Collaborate with Account Managers, Sales, Ad Ops, and vendors to ensure campaigns are activated accurately, deliver on objectives, and provide a seamless client experience. Monitor key delivery metrics and campaign health, proactively identifying risks and escalating to Ad Ops Solutions for troubleshooting and resolution. Analyze campaign data at the market level and provide actionable insights to local sales teams to support revenue growth and operational improvements. Gather and relay feedback from clients and internal stakeholders to help identify and implement workflow or process enhancements. Support the maintenance and updating of operational documentation, best practice guides, and training materials. Participate in the adoption and rollout of new tools, automation, and best practices, providing feedback to drive continuous improvement. Ensure timely and accurate campaign deliverables by monitoring task queues and supporting load balancing with Ad Ops Solutions teams. Stay informed on industry trends, internal process updates, and emerging technologies to keep operations at the forefront of the market. Required Skills 5+ years of experience in Ad Tech, Ad Operations, or demand management, supporting Account Management, Sales, Ads Policy/Quality, or Product/Engineering teams. Strong expertise in campaign lifecycle management, including trafficking, execution, quality control, monitoring, pacing, and troubleshooting. Deep proficiency in programmatic advertising and strong knowledge of how Demand Side Platforms (DSPs) work. Proficiency with advertising systems and tools such as CRM, OMS, ad servers, task management, and reporting platforms. Demonstrated ability to work effectively with cross functional teams and external vendors, including managing vendor tasks for campaign setup, QC, and reporting. Analytical mindset with the ability to interpret campaign data and provide actionable business insights. Ability to manage multiple priorities and maintain accuracy in a changing, high volume environment. Effective written and verbal communication skills, with the ability to convey complex topics clearly to technical and non technical audiences across diverse cultural contexts. Ability to navigate evolving priorities and make sound decisions with incomplete information. Preferred Skills Experience working in or supporting EMEA expansion markets (e.g., Nordics, Switzerland, Poland, Netherlands, Ireland). Proficiency in Polish and/or Dutch is strongly preferred, as it enables effective day to day collaboration with local partners and clients. Candidates without these languages are still encouraged to apply. Familiarity with automation tools and AI assisted workflows (e.g., for reporting, campaign monitoring, or process optimization). Equal Opportunity and Accessibility Statement Netflix is an equal opportunity employer and celebrates diversity, recognizing that diversity builds stronger teams. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. If you want an accommodation or adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
18/07/2026
Full time
As a Sr. Ads Ops Demand Management Specialist, you will be a key contributor, responsible for the operational performance of advertising campaigns in your assigned EMEA markets. You will work closely with Account Management, Sales, Ad Ops, and external vendor partners to ensure campaigns deliver on client objectives while consistently driving operational efficiency and excellence. Key Responsibilities Own the day-to-day operational management of ad campaigns in your assigned markets, including overseeing campaign readiness, launch, pacing, and optimization opportunities for programmatic campaigns with a focus on PMPs (Private Marketplaces). Collaborate with Account Managers, Sales, Ad Ops, and vendors to ensure campaigns are activated accurately, deliver on objectives, and provide a seamless client experience. Monitor key delivery metrics and campaign health, proactively identifying risks and escalating to Ad Ops Solutions for troubleshooting and resolution. Analyze campaign data at the market level and provide actionable insights to local sales teams to support revenue growth and operational improvements. Gather and relay feedback from clients and internal stakeholders to help identify and implement workflow or process enhancements. Support the maintenance and updating of operational documentation, best practice guides, and training materials. Participate in the adoption and rollout of new tools, automation, and best practices, providing feedback to drive continuous improvement. Ensure timely and accurate campaign deliverables by monitoring task queues and supporting load balancing with Ad Ops Solutions teams. Stay informed on industry trends, internal process updates, and emerging technologies to keep operations at the forefront of the market. Required Skills 5+ years of experience in Ad Tech, Ad Operations, or demand management, supporting Account Management, Sales, Ads Policy/Quality, or Product/Engineering teams. Strong expertise in campaign lifecycle management, including trafficking, execution, quality control, monitoring, pacing, and troubleshooting. Deep proficiency in programmatic advertising and strong knowledge of how Demand Side Platforms (DSPs) work. Proficiency with advertising systems and tools such as CRM, OMS, ad servers, task management, and reporting platforms. Demonstrated ability to work effectively with cross functional teams and external vendors, including managing vendor tasks for campaign setup, QC, and reporting. Analytical mindset with the ability to interpret campaign data and provide actionable business insights. Ability to manage multiple priorities and maintain accuracy in a changing, high volume environment. Effective written and verbal communication skills, with the ability to convey complex topics clearly to technical and non technical audiences across diverse cultural contexts. Ability to navigate evolving priorities and make sound decisions with incomplete information. Preferred Skills Experience working in or supporting EMEA expansion markets (e.g., Nordics, Switzerland, Poland, Netherlands, Ireland). Proficiency in Polish and/or Dutch is strongly preferred, as it enables effective day to day collaboration with local partners and clients. Candidates without these languages are still encouraged to apply. Familiarity with automation tools and AI assisted workflows (e.g., for reporting, campaign monitoring, or process optimization). Equal Opportunity and Accessibility Statement Netflix is an equal opportunity employer and celebrates diversity, recognizing that diversity builds stronger teams. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. If you want an accommodation or adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
Shift Engineer, Data Centres
Jones Lang LaSalle Incorporated
JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.We are looking to recruit for a Electrical Shift EngineerDuties of the Electrical Shift EngineerAs the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As an integrated member of the engineering shift team, you will responsible for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective technical engineering capabilities.As an electrical biased engineer, you are expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other associated assets when required. You will have the ability to issue PTW, ensuring compliance with method statements, risk assessmentsDuties to include:Operational understanding of all MEP systems within the Critical Facility/Data Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required.Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader and Service Delivery Manager.To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are always maintained and covering your opposite shift team members when required.Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks.Attend Weekly Team meetings and Quarterly Team Meetings when scheduled.Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management.Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks.Liaise with the supply chain, when ordering M&E components for remedial/corrective works.Take ownership of areas (including all plant rooms) under control, ensuring they are brought up too and maintained to the required show site standards.Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities.Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant Health and Safety policy and procedures.Complete Reactive, Planned & Corrective Work Orders in line with SFG20 and ensure reliability of assets through excellent standards of maintenance delivery.Escalation of all ONWH Alarm Notifications in line with agreed escalation procedures for EMEA MEP operations.Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the systemUndertake the duties of an Authorised Person in a discipline(s) as required to support the site requirements.Production of Site-Specific SOP/MOP/EOP.Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA.Personal Specification:Minimum of 3 years relevant experience in Critical Environments such as Banking HQ and Data Centres.(Desirable) Authorised Person (High Voltage & Low Voltage)Electrical/Mechanical Engineering Uk Level 3 Qualification or equivalent (Successfully completed apprenticeship in ).18th Edition IET: Wiring and Installation. (Electrical Biased)(Desirable) C&G 2391Inspection, Test and Certification (Or equivalent). BS 7671 (Current Edition)Strong communication skills and the ability to deal with all levels of staff.Ability to lead, motivate and direct a small team of engineers.Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training.Ability to comprehend and act upon both verbal and written instructionsEnthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes.Integrity, honesty and punctuality is also expected.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
18/07/2026
Full time
JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.We are looking to recruit for a Electrical Shift EngineerDuties of the Electrical Shift EngineerAs the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As an integrated member of the engineering shift team, you will responsible for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective technical engineering capabilities.As an electrical biased engineer, you are expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other associated assets when required. You will have the ability to issue PTW, ensuring compliance with method statements, risk assessmentsDuties to include:Operational understanding of all MEP systems within the Critical Facility/Data Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required.Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader and Service Delivery Manager.To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are always maintained and covering your opposite shift team members when required.Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks.Attend Weekly Team meetings and Quarterly Team Meetings when scheduled.Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management.Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks.Liaise with the supply chain, when ordering M&E components for remedial/corrective works.Take ownership of areas (including all plant rooms) under control, ensuring they are brought up too and maintained to the required show site standards.Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities.Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant Health and Safety policy and procedures.Complete Reactive, Planned & Corrective Work Orders in line with SFG20 and ensure reliability of assets through excellent standards of maintenance delivery.Escalation of all ONWH Alarm Notifications in line with agreed escalation procedures for EMEA MEP operations.Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the systemUndertake the duties of an Authorised Person in a discipline(s) as required to support the site requirements.Production of Site-Specific SOP/MOP/EOP.Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA.Personal Specification:Minimum of 3 years relevant experience in Critical Environments such as Banking HQ and Data Centres.(Desirable) Authorised Person (High Voltage & Low Voltage)Electrical/Mechanical Engineering Uk Level 3 Qualification or equivalent (Successfully completed apprenticeship in ).18th Edition IET: Wiring and Installation. (Electrical Biased)(Desirable) C&G 2391Inspection, Test and Certification (Or equivalent). BS 7671 (Current Edition)Strong communication skills and the ability to deal with all levels of staff.Ability to lead, motivate and direct a small team of engineers.Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training.Ability to comprehend and act upon both verbal and written instructionsEnthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes.Integrity, honesty and punctuality is also expected.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Amazon
Security Specialist SA, EMEA Security and Compliance Specialist SA (AWS)
Amazon
Security Specialist SA, EMEA Security and Compliance Specialist SA Job ID: AWS EMEA SARL (UK Branch) As a Security and Compliance Solutions Architect at AWS you'll build technical relationships with customers of all sizes and act as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You'll manage the overall technical security relationship between AWS and our customers, making recommendations on security, compliance, cost, performance, reliability, and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS security services and features. In this role, your creativity will build effective design patterns addressing customer challenges and you will have the opportunity to define or invent cloud native reference architectures. Key Responsibilities Customers' trusted advisor: collaborate with AWS account, training and support teams to help partners and customers learn and use AWS services such as Amazon Identity and Access Management (IAM), VPCs, Key Management System, CloudHSM, AWS Organizations, Artifact, and Web Application Firewall. Business partner: serve as a key member of the business development and account management team to ensure customer success in building and migrating applications, software and services on the AWS platform. Public engagement: provide thought leadership on analytics solutions that benefit customers through the use of AWS Services. This includes contributions to external publications such as AWS Blogs, whitepapers, reference architectures, and public presentations at AWS Summits, re:Invent, User Groups or industry events. Community player: capture and share best practices, participate, and contribute as a member of the worldwide AWS technical community of Solution Architects, Professional Services Consultants, Technical Account Managers, and AWS Trainers. Service team point of contact: act as a conduit between the AWS Service teams and the customers, providing detailed guidance for the broader field organization and advocating for the customers towards central teams. A Day in the Life Engage with customers to answer security and compliance questions, unblock the adoption of AWS Security Services, foster new usage, encourage use of AWS security services, and help use AWS partner security solutions. Thought leadership: speak at customer events such as re:Invent or other security gatherings, create reusable content, and write blogs. Lead or support initiatives such as the adoption of AI in a secure manner for customers or other security hardening initiatives, reviews, and more. Enable other solutions architects. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military. Experience in IT development or implementation/consulting in the software or Internet industries. Experience within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures. Experience communicating across technical and non technical audiences, including executive level stakeholders or clients. Preferred Qualifications Knowledge of SAP systems (e.g., SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects) and their architecture and infrastructure needs. Experience in infrastructure architecture, database architecture, and networking. Experience working with end user or developer communities. Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to learn how we collect, use, and transfer personal data. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
17/07/2026
Full time
Security Specialist SA, EMEA Security and Compliance Specialist SA Job ID: AWS EMEA SARL (UK Branch) As a Security and Compliance Solutions Architect at AWS you'll build technical relationships with customers of all sizes and act as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You'll manage the overall technical security relationship between AWS and our customers, making recommendations on security, compliance, cost, performance, reliability, and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS security services and features. In this role, your creativity will build effective design patterns addressing customer challenges and you will have the opportunity to define or invent cloud native reference architectures. Key Responsibilities Customers' trusted advisor: collaborate with AWS account, training and support teams to help partners and customers learn and use AWS services such as Amazon Identity and Access Management (IAM), VPCs, Key Management System, CloudHSM, AWS Organizations, Artifact, and Web Application Firewall. Business partner: serve as a key member of the business development and account management team to ensure customer success in building and migrating applications, software and services on the AWS platform. Public engagement: provide thought leadership on analytics solutions that benefit customers through the use of AWS Services. This includes contributions to external publications such as AWS Blogs, whitepapers, reference architectures, and public presentations at AWS Summits, re:Invent, User Groups or industry events. Community player: capture and share best practices, participate, and contribute as a member of the worldwide AWS technical community of Solution Architects, Professional Services Consultants, Technical Account Managers, and AWS Trainers. Service team point of contact: act as a conduit between the AWS Service teams and the customers, providing detailed guidance for the broader field organization and advocating for the customers towards central teams. A Day in the Life Engage with customers to answer security and compliance questions, unblock the adoption of AWS Security Services, foster new usage, encourage use of AWS security services, and help use AWS partner security solutions. Thought leadership: speak at customer events such as re:Invent or other security gatherings, create reusable content, and write blogs. Lead or support initiatives such as the adoption of AI in a secure manner for customers or other security hardening initiatives, reviews, and more. Enable other solutions architects. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military. Experience in IT development or implementation/consulting in the software or Internet industries. Experience within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures. Experience communicating across technical and non technical audiences, including executive level stakeholders or clients. Preferred Qualifications Knowledge of SAP systems (e.g., SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects) and their architecture and infrastructure needs. Experience in infrastructure architecture, database architecture, and networking. Experience working with end user or developer communities. Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to learn how we collect, use, and transfer personal data. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
4C Strategies
Project Manager (Maritime)
4C Strategies Warminster, Wiltshire
About the role As a Project Manager within 4C Strategies' EMEA Defence team, based in Warminster, UK, you will lead the delivery of complex, high-value defence software projects that support defence organisations in strengthening readiness, resilience and operational capability. You will lead on all our maritime projects, building close working relationships with our Royal Navy customer. A maritime background or relevant experience is highly beneficial and our preference for this role. Working closely with customers, consultants, solution architects and engineering teams, you will be responsible for delivering projects from planning through deployment and into support. You will coordinate cross functional teams, manage project plans, oversee governance and ensure projects are delivered on time, within scope and to the highest quality standards. You will act as the primary delivery contact for all maritime projects, building trusted customer relationships through clear communication, structured project management and proactive stakeholder engagement. While working alongside technical specialists who develop solution designs and technical deliverables, your role is to lead project execution, coordinate delivery activities and ensure successful outcomes for both customers and 4C Strategies. This role can be based either in our Warminster or London office, depending on the vacancy you are applying for. This is the Warminster based position. Key responsibilities Lead the end to end delivery of complex defence software projects, ensuring successful execution within agreed scope, budget, quality and timelines. Lead delivery across all maritime projects, acting as the primary point of contact for our Royal Navy customer. Develop, maintain and communicate project plans, schedules and resource requirements throughout the project lifecycle. Translate customer and technical requirements into structured delivery plans in collaboration with Engineering, Consultancy and Solution Architecture teams. Coordinate cross functional teams, ensuring effective collaboration between Product, Engineering, Consultancy and Customer Success functions. Act as the primary delivery interface for assigned customers, maintaining strong relationships through clear communication, regular reporting and proactive expectation management. Manage project governance, risks, issues and dependencies, ensuring timely escalation and resolution where required. Ensure compliance with applicable security, accreditation, contractual and quality requirements throughout project delivery. Monitor project progress, budgets and forecasts, supporting effective commercial management within agreed contractual boundaries. Identify opportunities to expand customer engagements and contribute delivery expertise to contract changes, proposals and business development activities. Represent 4C Strategies professionally with customers, partners and at relevant industry events, including maritime and naval defence forums where relevant. Contribute to the continuous improvement of project delivery practices, governance and methodologies across the EMEA Defence organisation. About you You are an experienced Project Manager with a background in defence, software delivery or other technically complex and regulated environments. A maritime background, or experience working with the Royal Navy or naval customers, is highly beneficial and our preference for this role. You enjoy leading multidisciplinary teams, coordinating technical delivery and building strong relationships with customers and stakeholders. You combine structured planning with pragmatic problem solving and communicate confidently across technical and non technical audiences. You are comfortable managing multiple priorities while maintaining a strong focus on quality, governance and customer satisfaction. We believe you bring Demonstrated experience delivering complex projects within defence, government, software or similarly regulated environments. Maritime or naval domain experience, ideally including work with the Royal Navy or maritime defence customers. Proven experience leading end to end project delivery across multidisciplinary teams. Strong project planning, scheduling, financial management and resource coordination skills. Experience managing customer relationships and engaging confidently with senior stakeholders. Strong understanding of project governance, risk management, security or accreditation processes and quality assurance. Commercial awareness, with experience managing project scope, change and contractual commitments. Excellent written, verbal and presentation skills. Ability to manage multiple priorities while maintaining a structured and proactive approach. Eligibility to obtain and maintain UK Security Check (SC) clearance. Desirable Experience delivering projects for the UK Ministry of Defence, NATO or other defence organisations. Experience delivering defence software or software enabled capabilities. Experience working in joint or collective training environments, with an understanding of the formal approach to large scale maritime training. Experience working within multinational organisations or collaborative delivery environments. Familiarity with Agile delivery methodologies alongside structured project management approaches. Professional project management certification such as PRINCE2 Practitioner, PMP or Agile qualifications. About 4C Strategies 4C Strategies supports defence organisations worldwide with software and expert services that strengthen readiness, resilience, and operational capability. Through our Exonaut platform and specialist defence delivery teams, we help armed forces plan, train, exercise, and evaluate more effectively - improving preparedness and performance in mission critical environments. In the Nordics, we work closely with defence partners to deliver long term capability programmes that combine consultancy, technology, and development expertise - building sustainable readiness for the future.
16/07/2026
Full time
About the role As a Project Manager within 4C Strategies' EMEA Defence team, based in Warminster, UK, you will lead the delivery of complex, high-value defence software projects that support defence organisations in strengthening readiness, resilience and operational capability. You will lead on all our maritime projects, building close working relationships with our Royal Navy customer. A maritime background or relevant experience is highly beneficial and our preference for this role. Working closely with customers, consultants, solution architects and engineering teams, you will be responsible for delivering projects from planning through deployment and into support. You will coordinate cross functional teams, manage project plans, oversee governance and ensure projects are delivered on time, within scope and to the highest quality standards. You will act as the primary delivery contact for all maritime projects, building trusted customer relationships through clear communication, structured project management and proactive stakeholder engagement. While working alongside technical specialists who develop solution designs and technical deliverables, your role is to lead project execution, coordinate delivery activities and ensure successful outcomes for both customers and 4C Strategies. This role can be based either in our Warminster or London office, depending on the vacancy you are applying for. This is the Warminster based position. Key responsibilities Lead the end to end delivery of complex defence software projects, ensuring successful execution within agreed scope, budget, quality and timelines. Lead delivery across all maritime projects, acting as the primary point of contact for our Royal Navy customer. Develop, maintain and communicate project plans, schedules and resource requirements throughout the project lifecycle. Translate customer and technical requirements into structured delivery plans in collaboration with Engineering, Consultancy and Solution Architecture teams. Coordinate cross functional teams, ensuring effective collaboration between Product, Engineering, Consultancy and Customer Success functions. Act as the primary delivery interface for assigned customers, maintaining strong relationships through clear communication, regular reporting and proactive expectation management. Manage project governance, risks, issues and dependencies, ensuring timely escalation and resolution where required. Ensure compliance with applicable security, accreditation, contractual and quality requirements throughout project delivery. Monitor project progress, budgets and forecasts, supporting effective commercial management within agreed contractual boundaries. Identify opportunities to expand customer engagements and contribute delivery expertise to contract changes, proposals and business development activities. Represent 4C Strategies professionally with customers, partners and at relevant industry events, including maritime and naval defence forums where relevant. Contribute to the continuous improvement of project delivery practices, governance and methodologies across the EMEA Defence organisation. About you You are an experienced Project Manager with a background in defence, software delivery or other technically complex and regulated environments. A maritime background, or experience working with the Royal Navy or naval customers, is highly beneficial and our preference for this role. You enjoy leading multidisciplinary teams, coordinating technical delivery and building strong relationships with customers and stakeholders. You combine structured planning with pragmatic problem solving and communicate confidently across technical and non technical audiences. You are comfortable managing multiple priorities while maintaining a strong focus on quality, governance and customer satisfaction. We believe you bring Demonstrated experience delivering complex projects within defence, government, software or similarly regulated environments. Maritime or naval domain experience, ideally including work with the Royal Navy or maritime defence customers. Proven experience leading end to end project delivery across multidisciplinary teams. Strong project planning, scheduling, financial management and resource coordination skills. Experience managing customer relationships and engaging confidently with senior stakeholders. Strong understanding of project governance, risk management, security or accreditation processes and quality assurance. Commercial awareness, with experience managing project scope, change and contractual commitments. Excellent written, verbal and presentation skills. Ability to manage multiple priorities while maintaining a structured and proactive approach. Eligibility to obtain and maintain UK Security Check (SC) clearance. Desirable Experience delivering projects for the UK Ministry of Defence, NATO or other defence organisations. Experience delivering defence software or software enabled capabilities. Experience working in joint or collective training environments, with an understanding of the formal approach to large scale maritime training. Experience working within multinational organisations or collaborative delivery environments. Familiarity with Agile delivery methodologies alongside structured project management approaches. Professional project management certification such as PRINCE2 Practitioner, PMP or Agile qualifications. About 4C Strategies 4C Strategies supports defence organisations worldwide with software and expert services that strengthen readiness, resilience, and operational capability. Through our Exonaut platform and specialist defence delivery teams, we help armed forces plan, train, exercise, and evaluate more effectively - improving preparedness and performance in mission critical environments. In the Nordics, we work closely with defence partners to deliver long term capability programmes that combine consultancy, technology, and development expertise - building sustainable readiness for the future.
Shift Engineer, Data Centres
Jones Lang LaSalle Incorporated Slough, Berkshire
Shift Engineer, Data CentresAplikujremote type: On-sitelocations: Slough, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ521719 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Title: Shift Engineer - Data Centres Job Description As the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As an integrated member of the engineering shift team, you will responsible for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective technical engineering capabilities.As an electrical biased engineer you expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other associated assets when required. You will have the ability to issue Permits to Work, ensuring compliance with Method Statements and Risk Assessments. Key Responsibilities Operational understanding of all MEP systems within the Critical Facility/Data Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required. Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader and Service Delivery Manager. Undertake Authorised Person Duties in the Field(s) as required to support your site. To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are always maintained and covering your opposite shift team members when required. Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks. Attend Weekly Team meetings and Quarterly Team Meetings when scheduled. Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management. Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks. Liaise with the supply chain, when ordering M&E components for remedial/corrective works. Take ownership of areas (including all plant rooms) under control, ensuring they are brought up too and maintained to the required show site standards. Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities. Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant Health and Safety policy and procedures. Complete Reactive, Planned & Corrective Work Orders in line with SFG20 and ensure reliability of assets through excellent standards of maintenance delivery. Escalation of all ONWH Alarm Notifications in line with agreed escalation procedures for EMEA MEP operations. Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the system Undertake the duties of an Authorised Person in a discipline(s) as required to support the site requirements. Production of Site-Specific SOP/MOP/EOP. Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Qualification and Skills Minimum of 3 years relevant experience in Critical Environments such as Banking HQ and Data Centres. Authorised Person (High Voltage or Low Voltage) Electrical/Mechanical Engineering Uk Level 3 Qualification or equivalent (Successfully completed apprenticeship in ). BS 7671 (Current Edition). (Desirable) C&G 2391Inspection, Test and Certification (Or equivalent). Strong communication skills and the ability to deal with all levels of staff. Ability to lead, motivate and direct a small team of engineers. Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training. Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes. Integrity, honesty and punctuality is also expected Location: On-site -Slough, GBR
16/07/2026
Full time
Shift Engineer, Data CentresAplikujremote type: On-sitelocations: Slough, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ521719 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Title: Shift Engineer - Data Centres Job Description As the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As an integrated member of the engineering shift team, you will responsible for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective technical engineering capabilities.As an electrical biased engineer you expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other associated assets when required. You will have the ability to issue Permits to Work, ensuring compliance with Method Statements and Risk Assessments. Key Responsibilities Operational understanding of all MEP systems within the Critical Facility/Data Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required. Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader and Service Delivery Manager. Undertake Authorised Person Duties in the Field(s) as required to support your site. To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are always maintained and covering your opposite shift team members when required. Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks. Attend Weekly Team meetings and Quarterly Team Meetings when scheduled. Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management. Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks. Liaise with the supply chain, when ordering M&E components for remedial/corrective works. Take ownership of areas (including all plant rooms) under control, ensuring they are brought up too and maintained to the required show site standards. Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities. Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant Health and Safety policy and procedures. Complete Reactive, Planned & Corrective Work Orders in line with SFG20 and ensure reliability of assets through excellent standards of maintenance delivery. Escalation of all ONWH Alarm Notifications in line with agreed escalation procedures for EMEA MEP operations. Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the system Undertake the duties of an Authorised Person in a discipline(s) as required to support the site requirements. Production of Site-Specific SOP/MOP/EOP. Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Qualification and Skills Minimum of 3 years relevant experience in Critical Environments such as Banking HQ and Data Centres. Authorised Person (High Voltage or Low Voltage) Electrical/Mechanical Engineering Uk Level 3 Qualification or equivalent (Successfully completed apprenticeship in ). BS 7671 (Current Edition). (Desirable) C&G 2391Inspection, Test and Certification (Or equivalent). Strong communication skills and the ability to deal with all levels of staff. Ability to lead, motivate and direct a small team of engineers. Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training. Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes. Integrity, honesty and punctuality is also expected Location: On-site -Slough, GBR
4C Strategies
Project Manager (Maritime, London)
4C Strategies
About the role As a Project Manager within 4C Strategies' EMEA Defence team, based in Warminster, UK, you will lead the delivery of complex, high-value defence software projects that support defence organisations in strengthening readiness, resilience and operational capability. You will lead on all our maritime projects, building close working relationships with our Royal Navy customer. A maritime background or relevant experience is highly beneficial and our preference for this role. Working closely with customers, consultants, solution architects and engineering teams, you will be responsible for delivering projects from planning through deployment and into support. You will coordinate cross functional teams, manage project plans, oversee governance and ensure projects are delivered on time, within scope and to the highest quality standards. You will act as the primary delivery contact for all maritime projects, building trusted customer relationships through clear communication, structured project management and proactive stakeholder engagement. While working alongside technical specialists who develop solution designs and technical deliverables, your role is to lead project execution, coordinate delivery activities and ensure successful outcomes for both customers and 4C Strategies. This role can be based either in our Warminster or London office, depending on the vacancy you are applying for. This is the London based position. Key responsibilities Lead the end to end delivery of complex defence software projects, ensuring successful execution within agreed scope, budget, quality and timelines. Lead delivery across all maritime projects, acting as the primary point of contact for our Royal Navy customer. Develop, maintain and communicate project plans, schedules and resource requirements throughout the project lifecycle. Translate customer and technical requirements into structured delivery plans in collaboration with Engineering, Consultancy and Solution Architecture teams. Coordinate cross functional teams, ensuring effective collaboration between Product, Engineering, Consultancy and Customer Success functions. Act as the primary delivery interface for assigned customers, maintaining strong relationships through clear communication, regular reporting and proactive expectation management. Manage project governance, risks, issues and dependencies, ensuring timely escalation and resolution where required. Ensure compliance with applicable security, accreditation, contractual and quality requirements throughout project delivery. Monitor project progress, budgets and forecasts, supporting effective commercial management within agreed contractual boundaries. Identify opportunities to expand customer engagements and contribute delivery expertise to contract changes, proposals and business development activities. Represent 4C Strategies professionally with customers, partners and at relevant industry events, including maritime and naval defence forums where relevant. Contribute to the continuous improvement of project delivery practices, governance and methodologies across the EMEA Defence organisation. About you You are an experienced Project Manager with a background in defence, software delivery or other technically complex and regulated environments. A maritime background, or experience working with the Royal Navy or naval customers, is highly beneficial and our preference for this role. You enjoy leading multidisciplinary teams, coordinating technical delivery and building strong relationships with customers and stakeholders. You combine structured planning with pragmatic problem solving and communicate confidently across technical and non technical audiences. You are comfortable managing multiple priorities while maintaining a strong focus on quality, governance and customer satisfaction. We believe you bring Demonstrated experience delivering complex projects within defence, government, software or similarly regulated environments. Maritime or naval domain experience, ideally including work with the Royal Navy or maritime defence customers. Proven experience leading end to end project delivery across multidisciplinary teams. Strong project planning, scheduling, financial management and resource coordination skills. Experience managing customer relationships and engaging confidently with senior stakeholders. Strong understanding of project governance, risk management, security or accreditation processes and quality assurance. Commercial awareness, with experience managing project scope, change and contractual commitments. Excellent written, verbal and presentation skills. Ability to manage multiple priorities while maintaining a structured and proactive approach. Eligibility to obtain and maintain UK Security Check (SC) clearance. Desirable Experience delivering projects for the UK Ministry of Defence, NATO or other defence organisations. Experience delivering defence software or software enabled capabilities. Experience working in joint or collective training environments, with an understanding of the formal approach to large scale maritime training. Experience working within multinational organisations or collaborative delivery environments. Familiarity with Agile delivery methodologies alongside structured project management approaches. Professional project management certification such as PRINCE2 Practitioner, PMP or Agile qualifications. About 4C Strategies 4C Strategies supports defence organisations worldwide with software and expert services that strengthen readiness, resilience, and operational capability. Through our Exonaut platform and specialist defence delivery teams, we help armed forces plan, train, exercise, and evaluate more effectively - improving preparedness and performance in mission critical environments. In the Nordics, we work closely with defence partners to deliver long term capability programmes that combine consultancy, technology, and development expertise - building sustainable readiness for the future.
16/07/2026
Full time
About the role As a Project Manager within 4C Strategies' EMEA Defence team, based in Warminster, UK, you will lead the delivery of complex, high-value defence software projects that support defence organisations in strengthening readiness, resilience and operational capability. You will lead on all our maritime projects, building close working relationships with our Royal Navy customer. A maritime background or relevant experience is highly beneficial and our preference for this role. Working closely with customers, consultants, solution architects and engineering teams, you will be responsible for delivering projects from planning through deployment and into support. You will coordinate cross functional teams, manage project plans, oversee governance and ensure projects are delivered on time, within scope and to the highest quality standards. You will act as the primary delivery contact for all maritime projects, building trusted customer relationships through clear communication, structured project management and proactive stakeholder engagement. While working alongside technical specialists who develop solution designs and technical deliverables, your role is to lead project execution, coordinate delivery activities and ensure successful outcomes for both customers and 4C Strategies. This role can be based either in our Warminster or London office, depending on the vacancy you are applying for. This is the London based position. Key responsibilities Lead the end to end delivery of complex defence software projects, ensuring successful execution within agreed scope, budget, quality and timelines. Lead delivery across all maritime projects, acting as the primary point of contact for our Royal Navy customer. Develop, maintain and communicate project plans, schedules and resource requirements throughout the project lifecycle. Translate customer and technical requirements into structured delivery plans in collaboration with Engineering, Consultancy and Solution Architecture teams. Coordinate cross functional teams, ensuring effective collaboration between Product, Engineering, Consultancy and Customer Success functions. Act as the primary delivery interface for assigned customers, maintaining strong relationships through clear communication, regular reporting and proactive expectation management. Manage project governance, risks, issues and dependencies, ensuring timely escalation and resolution where required. Ensure compliance with applicable security, accreditation, contractual and quality requirements throughout project delivery. Monitor project progress, budgets and forecasts, supporting effective commercial management within agreed contractual boundaries. Identify opportunities to expand customer engagements and contribute delivery expertise to contract changes, proposals and business development activities. Represent 4C Strategies professionally with customers, partners and at relevant industry events, including maritime and naval defence forums where relevant. Contribute to the continuous improvement of project delivery practices, governance and methodologies across the EMEA Defence organisation. About you You are an experienced Project Manager with a background in defence, software delivery or other technically complex and regulated environments. A maritime background, or experience working with the Royal Navy or naval customers, is highly beneficial and our preference for this role. You enjoy leading multidisciplinary teams, coordinating technical delivery and building strong relationships with customers and stakeholders. You combine structured planning with pragmatic problem solving and communicate confidently across technical and non technical audiences. You are comfortable managing multiple priorities while maintaining a strong focus on quality, governance and customer satisfaction. We believe you bring Demonstrated experience delivering complex projects within defence, government, software or similarly regulated environments. Maritime or naval domain experience, ideally including work with the Royal Navy or maritime defence customers. Proven experience leading end to end project delivery across multidisciplinary teams. Strong project planning, scheduling, financial management and resource coordination skills. Experience managing customer relationships and engaging confidently with senior stakeholders. Strong understanding of project governance, risk management, security or accreditation processes and quality assurance. Commercial awareness, with experience managing project scope, change and contractual commitments. Excellent written, verbal and presentation skills. Ability to manage multiple priorities while maintaining a structured and proactive approach. Eligibility to obtain and maintain UK Security Check (SC) clearance. Desirable Experience delivering projects for the UK Ministry of Defence, NATO or other defence organisations. Experience delivering defence software or software enabled capabilities. Experience working in joint or collective training environments, with an understanding of the formal approach to large scale maritime training. Experience working within multinational organisations or collaborative delivery environments. Familiarity with Agile delivery methodologies alongside structured project management approaches. Professional project management certification such as PRINCE2 Practitioner, PMP or Agile qualifications. About 4C Strategies 4C Strategies supports defence organisations worldwide with software and expert services that strengthen readiness, resilience, and operational capability. Through our Exonaut platform and specialist defence delivery teams, we help armed forces plan, train, exercise, and evaluate more effectively - improving preparedness and performance in mission critical environments. In the Nordics, we work closely with defence partners to deliver long term capability programmes that combine consultancy, technology, and development expertise - building sustainable readiness for the future.
Prolinx
Deputy Shift Leader Service Desk Support Engineer
Prolinx
Deputy Shift Leader Service Desk Support Engineer Role Overview: We are seeking a proactive, customer focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. The successful candidate will play a key role in leading the service desk team during their assigned shifts, ensuring that all technical support requests are handled efficiently, and maintaining high levels of customer satisfaction. This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability to handle complex technical problems in a fast paced environment and is dedicated to ensuring the optimal performance of IT systems and services. This is a fantastic opportunity for an experienced service desk professional with leadership potential who is ready to step into a supervisory role. Key Accountabilities / Responsibilities Team Leadership & Supervision Assist the Shift Leader in managing and coordinating the activities of the service desk team during the shift and deputises in their absence. Ensure team members follow procedures, manage their tickets effectively, and adhere to established service level agreements (SLAs). Serve as the point of escalation for more complex or high priority incidents when the Shift Leader is unavailable. Help monitor and guide team performance, ensuring that support requests are handled promptly and accurately. Service Desk Operations Serve as the primary point of contact for all IT related inquiries and incidents from end users via phone, email or ticketing system. Ensure that all incidents are appropriately categorised, prioritised and tracked through the ticketing system. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness. Perform quality assurance checks on support tickets to ensure thoroughness and accuracy. Develop and maintain knowledge base articles to aid in the resolution of recurring issues and improve team efficiency. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Monitor system alerts and perform routine checks to ensure IT services are running optimally. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles. Communication & Reporting Maintain effective communication with end users, ensuring that they are kept informed of the status of their incidents and requests. Monitor performance metrics, ensuring the team meets established service level agreements (SLAs). Provide detailed shift reports to the Head of IT Service Management highlighting team performance, common issues, and any incidents of note. Continuous Improvement Proactively identify areas for process improvement and recommend solutions to enhance service delivery. Continuously enhance technical knowledge and stay up to date with the latest industry trends and technologies. Participate in training and development opportunities to improve technical skills and knowledge. Skills, Knowledge and Experience Experience Proven experience in IT support, technical support or helpdesk roles, ideally within an MSP environment. Prior experience in a leadership or supervisory capacity within an IT environment is preferred. Technical Skills Familiarity with relevant engineering tools, programming languages or technologies. Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands on experience with tools like ServiceNow, Jira Service Management, or similar ITSM Platforms. Leadership & Communication Skills Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Strong verbal and written communication skills, with the ability to convey technical information to non technical users. Ability to handle high pressure situations and manage competing priorities effectively. Ability to work independently and as a team in a fast paced environment. Strong problem solving skills and the ability to troubleshoot hardware and software issues effectively. Strong customer service orientation with a focus on providing timely and effective support. To demonstrate and work in line with the core values of Prolinx which will be taken into consideration for any reward and recognition processes for this role (i.e., performance management). Compliance with Company Policies, Procedures and Rules A condition of Employment as an Employee shall be, at all times, to comply with all Policies, Procedures and Rules of the Company, which include, but are not limited to: the Prolinx Integrated Management System (IMS) Manual, Prolinx Information Security Management System (ISMS) Manual and includes all Policies, Procedures and Rules specified in the Company's Employee Handbook. Equal Opportunities Prolinx does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements. The Job Holder will understand the regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them, relying on their knowledge or on their ability to recognise that they will need specialist support. The Job Holder will actively support at all times company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. This includes the Security requirements of our customers. Salary: 35K - 40K depending on skills & experience in Essential & Desirable section
11/07/2026
Full time
Deputy Shift Leader Service Desk Support Engineer Role Overview: We are seeking a proactive, customer focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. The successful candidate will play a key role in leading the service desk team during their assigned shifts, ensuring that all technical support requests are handled efficiently, and maintaining high levels of customer satisfaction. This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability to handle complex technical problems in a fast paced environment and is dedicated to ensuring the optimal performance of IT systems and services. This is a fantastic opportunity for an experienced service desk professional with leadership potential who is ready to step into a supervisory role. Key Accountabilities / Responsibilities Team Leadership & Supervision Assist the Shift Leader in managing and coordinating the activities of the service desk team during the shift and deputises in their absence. Ensure team members follow procedures, manage their tickets effectively, and adhere to established service level agreements (SLAs). Serve as the point of escalation for more complex or high priority incidents when the Shift Leader is unavailable. Help monitor and guide team performance, ensuring that support requests are handled promptly and accurately. Service Desk Operations Serve as the primary point of contact for all IT related inquiries and incidents from end users via phone, email or ticketing system. Ensure that all incidents are appropriately categorised, prioritised and tracked through the ticketing system. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness. Perform quality assurance checks on support tickets to ensure thoroughness and accuracy. Develop and maintain knowledge base articles to aid in the resolution of recurring issues and improve team efficiency. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Monitor system alerts and perform routine checks to ensure IT services are running optimally. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles. Communication & Reporting Maintain effective communication with end users, ensuring that they are kept informed of the status of their incidents and requests. Monitor performance metrics, ensuring the team meets established service level agreements (SLAs). Provide detailed shift reports to the Head of IT Service Management highlighting team performance, common issues, and any incidents of note. Continuous Improvement Proactively identify areas for process improvement and recommend solutions to enhance service delivery. Continuously enhance technical knowledge and stay up to date with the latest industry trends and technologies. Participate in training and development opportunities to improve technical skills and knowledge. Skills, Knowledge and Experience Experience Proven experience in IT support, technical support or helpdesk roles, ideally within an MSP environment. Prior experience in a leadership or supervisory capacity within an IT environment is preferred. Technical Skills Familiarity with relevant engineering tools, programming languages or technologies. Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands on experience with tools like ServiceNow, Jira Service Management, or similar ITSM Platforms. Leadership & Communication Skills Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Strong verbal and written communication skills, with the ability to convey technical information to non technical users. Ability to handle high pressure situations and manage competing priorities effectively. Ability to work independently and as a team in a fast paced environment. Strong problem solving skills and the ability to troubleshoot hardware and software issues effectively. Strong customer service orientation with a focus on providing timely and effective support. To demonstrate and work in line with the core values of Prolinx which will be taken into consideration for any reward and recognition processes for this role (i.e., performance management). Compliance with Company Policies, Procedures and Rules A condition of Employment as an Employee shall be, at all times, to comply with all Policies, Procedures and Rules of the Company, which include, but are not limited to: the Prolinx Integrated Management System (IMS) Manual, Prolinx Information Security Management System (ISMS) Manual and includes all Policies, Procedures and Rules specified in the Company's Employee Handbook. Equal Opportunities Prolinx does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements. The Job Holder will understand the regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them, relying on their knowledge or on their ability to recognise that they will need specialist support. The Job Holder will actively support at all times company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. This includes the Security requirements of our customers. Salary: 35K - 40K depending on skills & experience in Essential & Desirable section
Payments - Market Expansion - Digital & Design - Connectivity (Senior Associate)
United States Digital Space LLC
JOB DESCRIPTION The EMEA Digital Product Team is a dynamic and diverse group responsible for the product strategy, market expansion, development, commercialization, and consideration of local regulatory requirements for digital channel products across the region. These products are designed for use by global clients, with a focus on scalable delivery, strong controls and consistent client experience. As an Associate within Digital & Design - Connectivity, you will play a key role in Corporate and Investment Banking (CIB) Payments Market Expansion. This role is dedicated to UAE onshore delivery and broader future market launches. In this position, you will partner across product, technology, operations, and control functions to translate an established market expansion blueprint into UAE specific connectivity requirements, shape delivery outcomes, and help create a repeatable launch approach for subsequent markets. Acting as a connectivity product manager and product delivery partner, you will be accountable for defining, building, and launching the API and host to host (H2H) connectivity capabilities required for new market entry-ensuring offerings are implementable at scale through robust integration patterns, clear onboarding journeys, and a high quality developer experience, while remaining aligned to Global Product standards and maintaining a strong focus on resiliency, security, and controls. Job responsibilities Lead connectivity discovery for UAE Onshore and future market expansions, translating an existing market expansion blueprint into clear, market specific product and delivery requirements while documenting gaps, decisions and deviations in a way that supports governance and delivery alignment. Define and refine API and H2H connectivity requirements, including integration patterns and onboarding flows and support high level considerations for access, authentication, and entitlements in partnership with technology and control teams. Partner with Technology (engineering, architecture, design and information security) to shape solution design, define and prioritize the delivery backlog and drive execution through to release, using tools such as Feature Request (FR), JIRA to manage epics, stories, milestones, dependencies and delivery risks. Coordinate testing and release readiness across functional, integration and non functional testing, ensuring clear entry and exit criteria, defect triage discipline and appropriate sign offs for production readiness. Drive operational readiness and commercialization enablement for connectivity capabilities, including documentation readiness, implementation playbooks, internal training and communications and support for client change management where required. Provide clear stakeholder communication and governance support, including regular updates, risk and issue tracking, decision support materials and escalation management across multiple workstreams. Support adjacent market entry considerations that affect connectivity delivery, including data localization impacts and regulatory nuances, in partnership with relevant subject matter experts. Capture lessons learned and produce reusable artifacts to improve delivery speed and consistency for future market expansions. Required qualifications, capabilities, and skills Experience in product management, product delivery, implementation, or a similar role supporting digital channels and payments connectivity. Strong understanding of API and Host to Host (H2H) connectivity models, client integration contexts and onboarding/implementation needs. Familiarity with SWIFT and ISO 20022 standards within payments and cash management domains. Understanding of cash management concepts (for example: collections, payments, account structures and liquidity management) and how clients integrate into banking services. Working knowledge of ERP functions (AP, AR and Treasury) and Treasury Management Systems (TMS). Demonstrated ability to deliver in fast moving, ambiguous environments, with strong prioritization, execution discipline and the ability to manage multiple parallel dependencies. Strong stakeholder management and communication skills across product, technology, operations and control partners, with the ability to translate technical and delivery topics into clear outcomes and decisions. Preferred qualifications, capabilities, and skills Experience supporting market expansion, new country rollout, or regional product launch programs, including adaptation of a repeatable blueprint into local market requirements. Exposure to developer experience practices for enterprise connectivity (for example: documentation standards, onboarding journeys, implementation support models and tooling or process improvements). Exposure to delivery impacts of data residency or localization requirements and regulatory driven operating model constraints, without requiring the role to act as a regulatory specialist. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
10/07/2026
Full time
JOB DESCRIPTION The EMEA Digital Product Team is a dynamic and diverse group responsible for the product strategy, market expansion, development, commercialization, and consideration of local regulatory requirements for digital channel products across the region. These products are designed for use by global clients, with a focus on scalable delivery, strong controls and consistent client experience. As an Associate within Digital & Design - Connectivity, you will play a key role in Corporate and Investment Banking (CIB) Payments Market Expansion. This role is dedicated to UAE onshore delivery and broader future market launches. In this position, you will partner across product, technology, operations, and control functions to translate an established market expansion blueprint into UAE specific connectivity requirements, shape delivery outcomes, and help create a repeatable launch approach for subsequent markets. Acting as a connectivity product manager and product delivery partner, you will be accountable for defining, building, and launching the API and host to host (H2H) connectivity capabilities required for new market entry-ensuring offerings are implementable at scale through robust integration patterns, clear onboarding journeys, and a high quality developer experience, while remaining aligned to Global Product standards and maintaining a strong focus on resiliency, security, and controls. Job responsibilities Lead connectivity discovery for UAE Onshore and future market expansions, translating an existing market expansion blueprint into clear, market specific product and delivery requirements while documenting gaps, decisions and deviations in a way that supports governance and delivery alignment. Define and refine API and H2H connectivity requirements, including integration patterns and onboarding flows and support high level considerations for access, authentication, and entitlements in partnership with technology and control teams. Partner with Technology (engineering, architecture, design and information security) to shape solution design, define and prioritize the delivery backlog and drive execution through to release, using tools such as Feature Request (FR), JIRA to manage epics, stories, milestones, dependencies and delivery risks. Coordinate testing and release readiness across functional, integration and non functional testing, ensuring clear entry and exit criteria, defect triage discipline and appropriate sign offs for production readiness. Drive operational readiness and commercialization enablement for connectivity capabilities, including documentation readiness, implementation playbooks, internal training and communications and support for client change management where required. Provide clear stakeholder communication and governance support, including regular updates, risk and issue tracking, decision support materials and escalation management across multiple workstreams. Support adjacent market entry considerations that affect connectivity delivery, including data localization impacts and regulatory nuances, in partnership with relevant subject matter experts. Capture lessons learned and produce reusable artifacts to improve delivery speed and consistency for future market expansions. Required qualifications, capabilities, and skills Experience in product management, product delivery, implementation, or a similar role supporting digital channels and payments connectivity. Strong understanding of API and Host to Host (H2H) connectivity models, client integration contexts and onboarding/implementation needs. Familiarity with SWIFT and ISO 20022 standards within payments and cash management domains. Understanding of cash management concepts (for example: collections, payments, account structures and liquidity management) and how clients integrate into banking services. Working knowledge of ERP functions (AP, AR and Treasury) and Treasury Management Systems (TMS). Demonstrated ability to deliver in fast moving, ambiguous environments, with strong prioritization, execution discipline and the ability to manage multiple parallel dependencies. Strong stakeholder management and communication skills across product, technology, operations and control partners, with the ability to translate technical and delivery topics into clear outcomes and decisions. Preferred qualifications, capabilities, and skills Experience supporting market expansion, new country rollout, or regional product launch programs, including adaptation of a repeatable blueprint into local market requirements. Exposure to developer experience practices for enterprise connectivity (for example: documentation standards, onboarding journeys, implementation support models and tooling or process improvements). Exposure to delivery impacts of data residency or localization requirements and regulatory driven operating model constraints, without requiring the role to act as a regulatory specialist. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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