UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
23/04/2026
Full time
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Cambridge University Press & Assessment
Cambridge, UK
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
17/04/2026
Full time
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
Medaille Trust
Home-Based Physiotherapy Services, London, UK
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
27/03/2026
Full time
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
HMS Project Manager Hybrid in Portsmouth - Must live within 30 Miles of Portsmouth - UK ONLY £450 p/d (Umbrella) Inside IR35Start ASAP24-Month Contract Your new company A large housing organisation is undertaking a major, organisation-wide transformation of its Housing Management services. The programme will replace a complex estate of legacy systems with a single, modern, cloud-hosted Housing Management System (HMS). This strategically important initiative will support services for over 15,000 households, improving compliance, data quality, and customer experience, while enabling staff to work more efficiently through modern digital tools. The project has strong organisational sponsorship and will have wide-ranging impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. Your new role As HMS Project Manager, you will lead the end-to-end delivery of a large-scale Housing Management System transformation over an estimated 24-month programme, starting in Summer 2026. You will be responsible for mobilisation, procurement, implementation, testing, cutover, and post-go-live stabilisation.You will provide leadership to a multidisciplinary delivery team including project coordination, data, business analysis, testing, and specialist resources, while acting as the key interface between housing services, IT & Digital, data, procurement, finance, governance teams, and system suppliers. The role requires ownership of programme planning, governance, budget, risk management, supplier delivery, data migration, system integration, business change, training, and transition into business-as-usual support. What you'll need to succeed Proven experience delivering complex housing system implementations, including large-scale data migration from multiple legacy platforms Hands-on experience with enterprise housing systems such as NEC Housing, Microsoft Dynamics 365, or similar HMS solutions Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and compliance Experience working within cloud-hosted SaaS environments, including integrations, security, and vendor-managed delivery models Solid knowledge of project governance, including risk and issue management, change control, cutover planning, and quality assurance Demonstrated ability to lead multi-disciplinary teams and manage complex stakeholder environments Experience delivering organisational or digital change, including process redesign, training, engagement, and adoption support Formal project management certification such as PRINCE2 Practitioner (desirable) Strong understanding of data governance, GDPR, and supplier management (desirable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
13/05/2026
Contractor
HMS Project Manager Hybrid in Portsmouth - Must live within 30 Miles of Portsmouth - UK ONLY £450 p/d (Umbrella) Inside IR35Start ASAP24-Month Contract Your new company A large housing organisation is undertaking a major, organisation-wide transformation of its Housing Management services. The programme will replace a complex estate of legacy systems with a single, modern, cloud-hosted Housing Management System (HMS). This strategically important initiative will support services for over 15,000 households, improving compliance, data quality, and customer experience, while enabling staff to work more efficiently through modern digital tools. The project has strong organisational sponsorship and will have wide-ranging impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. Your new role As HMS Project Manager, you will lead the end-to-end delivery of a large-scale Housing Management System transformation over an estimated 24-month programme, starting in Summer 2026. You will be responsible for mobilisation, procurement, implementation, testing, cutover, and post-go-live stabilisation.You will provide leadership to a multidisciplinary delivery team including project coordination, data, business analysis, testing, and specialist resources, while acting as the key interface between housing services, IT & Digital, data, procurement, finance, governance teams, and system suppliers. The role requires ownership of programme planning, governance, budget, risk management, supplier delivery, data migration, system integration, business change, training, and transition into business-as-usual support. What you'll need to succeed Proven experience delivering complex housing system implementations, including large-scale data migration from multiple legacy platforms Hands-on experience with enterprise housing systems such as NEC Housing, Microsoft Dynamics 365, or similar HMS solutions Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and compliance Experience working within cloud-hosted SaaS environments, including integrations, security, and vendor-managed delivery models Solid knowledge of project governance, including risk and issue management, change control, cutover planning, and quality assurance Demonstrated ability to lead multi-disciplinary teams and manage complex stakeholder environments Experience delivering organisational or digital change, including process redesign, training, engagement, and adoption support Formal project management certification such as PRINCE2 Practitioner (desirable) Strong understanding of data governance, GDPR, and supplier management (desirable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Contract UX/UI Designer (x2) Duration: 2-3 weeks IR35 Status: Small Company Exemption Location: Fully remote working We're supporting an innovative AI-driven cybersecurity technology business building a sophisticated strategy validation platform for senior security leaders. The AI platform analyses organisational security data against regulatory frameworks and generates a bespoke a strategic assessment report, delivering board-level recommendations, sequencing, and trade-off analysis. The client are looking to engage two highly experienced UX/UI contractors to help design key elements of the product. The Role Contribute to the design a flagship AI assessment report used by CISOs, security leaders, and board executives to make strategic cybersecurity decisions. The quality benchmark needs to be at the level of leading consultancies. Designing a premium, board-ready report templates in Figma Creating a reusable component library with all states/variants Defining typography, spacing, grids, and severity-based visual systems Designing complex data visualisations (radar charts, heatmaps, swimlanes, metric cards) Producing clear implementation specifications for engineering handoff Collaborating with product leadership and technical stakeholders Key Experience UI/UX design of premium, executive-grade report layout. Data Visualisation - Expertise in information design and high-density document layouts Advanced Figma skills and design system thinking Ability to work from highly detailed design briefs Understanding of HTML/CSS-based implementation Able to translate a complex consultancy process into a seamless digital experience If you have experience designing premium consultancy-grade digital products and can move quickly, please apply to the role for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
13/05/2026
Contractor
Contract UX/UI Designer (x2) Duration: 2-3 weeks IR35 Status: Small Company Exemption Location: Fully remote working We're supporting an innovative AI-driven cybersecurity technology business building a sophisticated strategy validation platform for senior security leaders. The AI platform analyses organisational security data against regulatory frameworks and generates a bespoke a strategic assessment report, delivering board-level recommendations, sequencing, and trade-off analysis. The client are looking to engage two highly experienced UX/UI contractors to help design key elements of the product. The Role Contribute to the design a flagship AI assessment report used by CISOs, security leaders, and board executives to make strategic cybersecurity decisions. The quality benchmark needs to be at the level of leading consultancies. Designing a premium, board-ready report templates in Figma Creating a reusable component library with all states/variants Defining typography, spacing, grids, and severity-based visual systems Designing complex data visualisations (radar charts, heatmaps, swimlanes, metric cards) Producing clear implementation specifications for engineering handoff Collaborating with product leadership and technical stakeholders Key Experience UI/UX design of premium, executive-grade report layout. Data Visualisation - Expertise in information design and high-density document layouts Advanced Figma skills and design system thinking Ability to work from highly detailed design briefs Understanding of HTML/CSS-based implementation Able to translate a complex consultancy process into a seamless digital experience If you have experience designing premium consultancy-grade digital products and can move quickly, please apply to the role for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Prestigious opportunity with a global market leading manufacturing and supply chain organisation undergoing a significant digital transformation. With major investment in modern technologies and cloud based platforms, they are seeking a Technical Applications Consultant to help drive the evolution of their business systems.This is a key role bridging business and technology, where you'll analyse processes, design technical solutions, and support the delivery of modern, data driven systems. You will play an integral part in transforming Legacy platforms into scalable, cloud native solutions, including migration to Microsoft Dynamics and other advanced technologies. As our Technical Applications Consultant, you will:- Collaborate with stakeholders across operations, logistics, sales, and IT to gather and define business requirements Analyse and optimise end-to-end workflows, identifying opportunities for improvement. Translate business needs into clear functional and technical specifications Produce user stories, use cases, process maps, and technical documentation Work closely with internal development teams and third party vendors to integrate key systems (ERP/MIS, EDI, order management, inventory, scheduling, etc.) Support system testing, validation, and troubleshooting to ensure successful delivery Drive alignment between technical solutions and broader digital strategy Facilitate communication between technical and non-technical stakeholders Support project delivery, ensuring timelines and outcomes are met If you possess a combination of the following skills, then LET'S TALK! Proven experience as a Technical or Applications Consultant in manufacturing, logistics, or supply chain environments Strong technical understanding of system architecture, integrations, APIs, and databases Previous experience in business analysis and requirements gathering Advanced SQL skills for data extraction, validation, and analysis Experience working with data formats and integrations (EDI, XML, JSON, Middleware) Solid knowledge of business process improvement methodologies (Lean, Six Sigma, etc.) Experience producing detailed documentation (BRDs, SRS, user stories, API specs) Excellent analytical, problem-solving, and communication skills Experience working within the Software Development Lifecycle (SDLC) Familiarity with tools such as Jira, Confluence, Visio, or Lucidchart Knowledge of the following is advantageous but not essential: - Experience with ERP/MIS systems in manufacturing or production environments Exposure to warehouse management, automated fulfilment, or production planning systems Background in print, publishing, or similar industries In return, you will be rewarded with ongoing career development and training, an enviable benefits package and hybrid working 3 days a week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/05/2026
Full time
Prestigious opportunity with a global market leading manufacturing and supply chain organisation undergoing a significant digital transformation. With major investment in modern technologies and cloud based platforms, they are seeking a Technical Applications Consultant to help drive the evolution of their business systems.This is a key role bridging business and technology, where you'll analyse processes, design technical solutions, and support the delivery of modern, data driven systems. You will play an integral part in transforming Legacy platforms into scalable, cloud native solutions, including migration to Microsoft Dynamics and other advanced technologies. As our Technical Applications Consultant, you will:- Collaborate with stakeholders across operations, logistics, sales, and IT to gather and define business requirements Analyse and optimise end-to-end workflows, identifying opportunities for improvement. Translate business needs into clear functional and technical specifications Produce user stories, use cases, process maps, and technical documentation Work closely with internal development teams and third party vendors to integrate key systems (ERP/MIS, EDI, order management, inventory, scheduling, etc.) Support system testing, validation, and troubleshooting to ensure successful delivery Drive alignment between technical solutions and broader digital strategy Facilitate communication between technical and non-technical stakeholders Support project delivery, ensuring timelines and outcomes are met If you possess a combination of the following skills, then LET'S TALK! Proven experience as a Technical or Applications Consultant in manufacturing, logistics, or supply chain environments Strong technical understanding of system architecture, integrations, APIs, and databases Previous experience in business analysis and requirements gathering Advanced SQL skills for data extraction, validation, and analysis Experience working with data formats and integrations (EDI, XML, JSON, Middleware) Solid knowledge of business process improvement methodologies (Lean, Six Sigma, etc.) Experience producing detailed documentation (BRDs, SRS, user stories, API specs) Excellent analytical, problem-solving, and communication skills Experience working within the Software Development Lifecycle (SDLC) Familiarity with tools such as Jira, Confluence, Visio, or Lucidchart Knowledge of the following is advantageous but not essential: - Experience with ERP/MIS systems in manufacturing or production environments Exposure to warehouse management, automated fulfilment, or production planning systems Background in print, publishing, or similar industries In return, you will be rewarded with ongoing career development and training, an enviable benefits package and hybrid working 3 days a week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
13/05/2026
Full time
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system! We are seeking two passionate and talented Senior Product Owners to be a part of our Connections Product team. This is a fantastic opportunity to be at the forefront of creating a cleaner, more sustainable energy future. Role: Senior Product Owner Duration: 6 Months Location: Warwick (Hybrid 1 Day in Office) Rate: 550 pd (umbrella) Why Join Us? At our organization, we value bright minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What You'll Do: Build Relationships: Establish and nurture strong connections with key internal and external stakeholders to fully understand their needs and keep them engaged throughout our initiatives. Drive Product Development: Collaborate with cross-functional teams to maintain the Product Roadmap, translating complex requirements into intuitive user stories and features with clear acceptance criteria. Customer-Centric Focus: Foster a data-driven approach to prioritization, ensuring that customer experience remains at the heart of our decisions. Agile Leadership: Lead agile ceremonies, including refinements, sprint planning, and retrospectives, to keep the team aligned and focused. User Acceptance Testing: Support the team during user acceptance testing and ensure successful release signoffs. Training and Support: Identify training needs with the change team to ensure smooth transitions for our stakeholders. Engagement & Communication: Conduct workshops and presentations, effectively communicating product roadmaps and recommendations to stakeholders at all levels. Who You Are: We're looking for visionary minds who are excited about improving customer experiences. You should have: A passion for enhancing the customer journey for our Connections customers. A proven track record as a Product Owner managing digital platforms. Have a 'Technical' rather than 'Business' Background. Strong communication skills to articulate product roadmaps and prioritize features based on business value and user impact. Experience in complex regulated environments. What We Offer: A supportive and collaborative environment where your ideas and contributions will be valued. The opportunity to make a real difference in the energy sector and be part of a transformative journey. If you are ready to take on this exciting challenge and help shape the future of energy in Great Britain, we want to hear from you! Apply Now! Join us and be part of a team dedicated to creating a cleaner, more sustainable future. Let's make an impact together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/05/2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system! We are seeking two passionate and talented Senior Product Owners to be a part of our Connections Product team. This is a fantastic opportunity to be at the forefront of creating a cleaner, more sustainable energy future. Role: Senior Product Owner Duration: 6 Months Location: Warwick (Hybrid 1 Day in Office) Rate: 550 pd (umbrella) Why Join Us? At our organization, we value bright minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What You'll Do: Build Relationships: Establish and nurture strong connections with key internal and external stakeholders to fully understand their needs and keep them engaged throughout our initiatives. Drive Product Development: Collaborate with cross-functional teams to maintain the Product Roadmap, translating complex requirements into intuitive user stories and features with clear acceptance criteria. Customer-Centric Focus: Foster a data-driven approach to prioritization, ensuring that customer experience remains at the heart of our decisions. Agile Leadership: Lead agile ceremonies, including refinements, sprint planning, and retrospectives, to keep the team aligned and focused. User Acceptance Testing: Support the team during user acceptance testing and ensure successful release signoffs. Training and Support: Identify training needs with the change team to ensure smooth transitions for our stakeholders. Engagement & Communication: Conduct workshops and presentations, effectively communicating product roadmaps and recommendations to stakeholders at all levels. Who You Are: We're looking for visionary minds who are excited about improving customer experiences. You should have: A passion for enhancing the customer journey for our Connections customers. A proven track record as a Product Owner managing digital platforms. Have a 'Technical' rather than 'Business' Background. Strong communication skills to articulate product roadmaps and prioritize features based on business value and user impact. Experience in complex regulated environments. What We Offer: A supportive and collaborative environment where your ideas and contributions will be valued. The opportunity to make a real difference in the energy sector and be part of a transformative journey. If you are ready to take on this exciting challenge and help shape the future of energy in Great Britain, we want to hear from you! Apply Now! Join us and be part of a team dedicated to creating a cleaner, more sustainable future. Let's make an impact together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Monday to Friday Our client is looking for a proactive and adaptable Marketing Executive to join their busy team in Poole. This role is perfect for someone who enjoys variety, thrives in a fast-paced environment, and can juggle shifting priorities with ease. What you'll do: Manage a mix of marketing activities - from updating the website and launching new products to refining SEO and re-merchandising. Plan, create, and deliver engaging email campaigns with measurable results. Track and analyse marketing and website performance, using insights to shape future strategies. Work with Trading Managers to develop marketing materials, compile reports, and support day-to-day operations. Conduct market and competitor research to spot new growth opportunities. Recommend and implement process improvements to boost efficiency. What we're looking for: Detail-oriented, organised, and confident analysing performance data. Experience in SEO, website management, and email marketing tools. Bonus points for knowledge of JIRA, Semrush, Algolia, Google Analytics, Power BI, or Salesforce. Perks & Benefits: Hybrid working (Mon-Fri, 9am-5pm) 25 days holiday + bank holidays (increasing with service) 8% pension via NowPensions (3% employer / 5% employee) £200 annual wellbeing allowance (after 1 year) Ongoing training & development opportunities Social events including summer BBQ & Christmas party Birthday & Christmas gifts from leadership Recognition awards & prize draws (after 1 year) Charity & community initiatives Free parking & brand-new offices with breakout spaces Annual flu vaccination This is a fantastic opportunity for a results-driven marketer to make a real impact in a dynamic and supportive team. Apply now to take the next step in your career.
13/05/2026
Full time
Monday to Friday Our client is looking for a proactive and adaptable Marketing Executive to join their busy team in Poole. This role is perfect for someone who enjoys variety, thrives in a fast-paced environment, and can juggle shifting priorities with ease. What you'll do: Manage a mix of marketing activities - from updating the website and launching new products to refining SEO and re-merchandising. Plan, create, and deliver engaging email campaigns with measurable results. Track and analyse marketing and website performance, using insights to shape future strategies. Work with Trading Managers to develop marketing materials, compile reports, and support day-to-day operations. Conduct market and competitor research to spot new growth opportunities. Recommend and implement process improvements to boost efficiency. What we're looking for: Detail-oriented, organised, and confident analysing performance data. Experience in SEO, website management, and email marketing tools. Bonus points for knowledge of JIRA, Semrush, Algolia, Google Analytics, Power BI, or Salesforce. Perks & Benefits: Hybrid working (Mon-Fri, 9am-5pm) 25 days holiday + bank holidays (increasing with service) 8% pension via NowPensions (3% employer / 5% employee) £200 annual wellbeing allowance (after 1 year) Ongoing training & development opportunities Social events including summer BBQ & Christmas party Birthday & Christmas gifts from leadership Recognition awards & prize draws (after 1 year) Charity & community initiatives Free parking & brand-new offices with breakout spaces Annual flu vaccination This is a fantastic opportunity for a results-driven marketer to make a real impact in a dynamic and supportive team. Apply now to take the next step in your career.
Lead Systems Architect Number of Direct Reports: 5 or more Are You the Lead Systems Architect We're Looking For? Do you excel at building modular, scalable systems using a structured modelling approach? Do you have hands-on experience with Model-Based Systems Engineering (MBSE) to drive design clarity and efficiency? Can you manage the full product lifecycle and embrace test-driven development to ensure robust, reliable outcomes? If you answered yes, keep reading - this could be the perfect opportunity for you! Company My client is a leading global provider of high-precision electrical test and measurement solutions, renowned for innovation and reliability. They have doubled in size over the last 5 years with plans to double in size again over the next 5 years. With a strong presence across multiple markets and a commitment to engineering excellence, the company designs and delivers advanced instruments that help engineers, technicians, and organizations safely and accurately measure electrical systems. Employees benefit from a collaborative, technology-driven environment that values professional development, creativity, and long-term career growth. Core Purpose The Lead Systems Architect defines, designs, and oversees system architecture for new product development, ensuring seamless integration of mechanical, electrical, and software components. The role balances technical, customer, and business requirements to deliver robust, scalable, and compliant products. Role Summary Establish and own the system architecture vision. Translate requirements into system-level specifications. Define interfaces between hardware, firmware, software, and mechanical components. Lead trade-off studies, risk assessments, and validation planning. Ensure scalability, modularity, and maintainability in designs. Serve as the technical authority and primary point of coordination for system-level design. Primary Objectives Deliver robust, scalable products that meet technical, user, and business requirements. Ensure timely delivery within budget and with minimal technical risk. Drive long-term product viability and platform extensibility. Main Responsibilities Architecture Delivery: Lead architectural design of new electrical measurement products from concept to production. Define and document system-level requirements and interfaces. Measure of success: Approved architecture delivered on time and aligned with product requirements. Integration & Validation: Guide cross-functional teams (hardware, firmware, software, mechanical, and test). Support design for manufacturability (DFM) and testability (DFT). Stay current with emerging technologies (e.g., ADCs, low-noise analogue design, IoT standards). Measure of success: First-pass integration success with minimal late-stage rework; products pass compliance/qualification tests; critical milestones (architecture freeze, validation, integration test) achieved on schedule. Compliance & Quality: Ensure compliance with standards (IEC, UL, ISO, FCC, CE). Measure of success: Products meet regulatory and quality standards. Project Milestones: Conduct trade-off analyses and risk assessments. Mentor engineers and promote best practices in system architecture. Measure of success: Reduced time-to-market for new variants or successors; strong cross-team alignment and productivity. Scalability & Risk Management: Ensure scalability, modularity, and maintainability in designs. Measure of success: Architecture is resilient and future-ready, mitigating technical risks. Experience, Skills & Knowledge Required Technical Skills / Knowledge / Qualifications: Bachelor's degree in electrical/systems engineering (Master's/PhD preferred). 10+ years in electronic product development; 3+ years in an architect/lead role. Proven track record in electrical measurement equipment (e.g., multimeters, oscilloscopes, analysers). Strong knowledge of embedded systems, analog/digital design, data acquisition, and signal conditioning. Experience with SysML, MATLAB/Simulink, and version-controlled design workflows. Understanding of regulatory/compliance standards (IEC 61010, ISO 17025, FCC/CE). Benefits 25 days annual leave plus UK bank holidays and closure at Christmas Additional day off for your birthday Flexible working arrangements Early finish on Fridays Comprehensive training and development programmes Career advancement opportunities within a growing multinational company Life assurance scheme Private healthcare - spousal cover Employee health care plan Plus many more benefits
13/05/2026
Full time
Lead Systems Architect Number of Direct Reports: 5 or more Are You the Lead Systems Architect We're Looking For? Do you excel at building modular, scalable systems using a structured modelling approach? Do you have hands-on experience with Model-Based Systems Engineering (MBSE) to drive design clarity and efficiency? Can you manage the full product lifecycle and embrace test-driven development to ensure robust, reliable outcomes? If you answered yes, keep reading - this could be the perfect opportunity for you! Company My client is a leading global provider of high-precision electrical test and measurement solutions, renowned for innovation and reliability. They have doubled in size over the last 5 years with plans to double in size again over the next 5 years. With a strong presence across multiple markets and a commitment to engineering excellence, the company designs and delivers advanced instruments that help engineers, technicians, and organizations safely and accurately measure electrical systems. Employees benefit from a collaborative, technology-driven environment that values professional development, creativity, and long-term career growth. Core Purpose The Lead Systems Architect defines, designs, and oversees system architecture for new product development, ensuring seamless integration of mechanical, electrical, and software components. The role balances technical, customer, and business requirements to deliver robust, scalable, and compliant products. Role Summary Establish and own the system architecture vision. Translate requirements into system-level specifications. Define interfaces between hardware, firmware, software, and mechanical components. Lead trade-off studies, risk assessments, and validation planning. Ensure scalability, modularity, and maintainability in designs. Serve as the technical authority and primary point of coordination for system-level design. Primary Objectives Deliver robust, scalable products that meet technical, user, and business requirements. Ensure timely delivery within budget and with minimal technical risk. Drive long-term product viability and platform extensibility. Main Responsibilities Architecture Delivery: Lead architectural design of new electrical measurement products from concept to production. Define and document system-level requirements and interfaces. Measure of success: Approved architecture delivered on time and aligned with product requirements. Integration & Validation: Guide cross-functional teams (hardware, firmware, software, mechanical, and test). Support design for manufacturability (DFM) and testability (DFT). Stay current with emerging technologies (e.g., ADCs, low-noise analogue design, IoT standards). Measure of success: First-pass integration success with minimal late-stage rework; products pass compliance/qualification tests; critical milestones (architecture freeze, validation, integration test) achieved on schedule. Compliance & Quality: Ensure compliance with standards (IEC, UL, ISO, FCC, CE). Measure of success: Products meet regulatory and quality standards. Project Milestones: Conduct trade-off analyses and risk assessments. Mentor engineers and promote best practices in system architecture. Measure of success: Reduced time-to-market for new variants or successors; strong cross-team alignment and productivity. Scalability & Risk Management: Ensure scalability, modularity, and maintainability in designs. Measure of success: Architecture is resilient and future-ready, mitigating technical risks. Experience, Skills & Knowledge Required Technical Skills / Knowledge / Qualifications: Bachelor's degree in electrical/systems engineering (Master's/PhD preferred). 10+ years in electronic product development; 3+ years in an architect/lead role. Proven track record in electrical measurement equipment (e.g., multimeters, oscilloscopes, analysers). Strong knowledge of embedded systems, analog/digital design, data acquisition, and signal conditioning. Experience with SysML, MATLAB/Simulink, and version-controlled design workflows. Understanding of regulatory/compliance standards (IEC 61010, ISO 17025, FCC/CE). Benefits 25 days annual leave plus UK bank holidays and closure at Christmas Additional day off for your birthday Flexible working arrangements Early finish on Fridays Comprehensive training and development programmes Career advancement opportunities within a growing multinational company Life assurance scheme Private healthcare - spousal cover Employee health care plan Plus many more benefits
Howdens, the UK's leading trade kitchen supplier, is looking for a creative and passionate Content Manager to join our Marketing team in Raunds. Within this role you will play a key role in crafting inspiring editorial content for use across our digital platforms and marketing channels. You'll build strong, collaborative relationships with internal stakeholders and external agencies to develop and deliver a strategic editorial plan that enhances the customer experience. With a focus on quality, accuracy, and brand alignment, you'll ensure all content is best-in-class, on-brand, and delivered on time and within budget. This is a 12-month FTC based at our office in Raunds which is easily commutable from Kettering, Peterborough, Bedford and Northampton. What will I be doing as a Content Manager? Responsible for editorial cross-channel production, supporting the Head of Digital Content in ensuring the tone, message and visual execution is on brand, inspirational, customer centric and accurate for a consistent customer experience Collaborate on an editorial content strategy with senior stakeholders that underpins the marketing and digital strategies, plus wider business objectives, to ensure direction is clear for both planned and tactical content across the business Produce detailed schedules, with clear milestones and sign off stages, to ensure that all content is delivered on time to a high standard Develop relationships and ways of working with multiple stakeholders across the business that results in efficient content briefing and production, and consistent use across internal and external channels Ensure all editorial content is optimised for all channels, so content is produced once to fit all executions and that it aligns to brand, tone of voice, and house style guidelines to deliver creative excellence Manage a small team of Content Executives What do I need to qualify for this Content Manager position? Significant experience managing editorial/content production across multiple channels Proven track record in fast-paced, dynamic environments Strong writing skills and experience optimising content for SEO Strong budget management and cost control skills Solid understanding of SEO and digital content principles Excellent design and creative skills It would be desirable if you also had: Experience of the home improvement sector Proficient in data analysis using tools such as Google Analytics, ContentSquare, etc. Familiarity with interior design and product launches About Howdens: As the UK's leading trade kitchen supplier, Howdens proudly supports over 460,000 trade professionals through our network of 900+ depots. As a constituent of the FTSE 100 and with sales of £2.4 billion last year, we continue to expand, offering exciting opportunities for growth in a dynamic, entrepreneurial environment. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.? ?
13/05/2026
Contractor
Howdens, the UK's leading trade kitchen supplier, is looking for a creative and passionate Content Manager to join our Marketing team in Raunds. Within this role you will play a key role in crafting inspiring editorial content for use across our digital platforms and marketing channels. You'll build strong, collaborative relationships with internal stakeholders and external agencies to develop and deliver a strategic editorial plan that enhances the customer experience. With a focus on quality, accuracy, and brand alignment, you'll ensure all content is best-in-class, on-brand, and delivered on time and within budget. This is a 12-month FTC based at our office in Raunds which is easily commutable from Kettering, Peterborough, Bedford and Northampton. What will I be doing as a Content Manager? Responsible for editorial cross-channel production, supporting the Head of Digital Content in ensuring the tone, message and visual execution is on brand, inspirational, customer centric and accurate for a consistent customer experience Collaborate on an editorial content strategy with senior stakeholders that underpins the marketing and digital strategies, plus wider business objectives, to ensure direction is clear for both planned and tactical content across the business Produce detailed schedules, with clear milestones and sign off stages, to ensure that all content is delivered on time to a high standard Develop relationships and ways of working with multiple stakeholders across the business that results in efficient content briefing and production, and consistent use across internal and external channels Ensure all editorial content is optimised for all channels, so content is produced once to fit all executions and that it aligns to brand, tone of voice, and house style guidelines to deliver creative excellence Manage a small team of Content Executives What do I need to qualify for this Content Manager position? Significant experience managing editorial/content production across multiple channels Proven track record in fast-paced, dynamic environments Strong writing skills and experience optimising content for SEO Strong budget management and cost control skills Solid understanding of SEO and digital content principles Excellent design and creative skills It would be desirable if you also had: Experience of the home improvement sector Proficient in data analysis using tools such as Google Analytics, ContentSquare, etc. Familiarity with interior design and product launches About Howdens: As the UK's leading trade kitchen supplier, Howdens proudly supports over 460,000 trade professionals through our network of 900+ depots. As a constituent of the FTSE 100 and with sales of £2.4 billion last year, we continue to expand, offering exciting opportunities for growth in a dynamic, entrepreneurial environment. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.? ?
Job Description: Job Vacancy: Knowledge System Manager Reporting to: Head of Knowledge Location: Hybrid/Flexible Contract: Permanent The Role Are you a tech-savvy leader with a passion for how information flows through an organisation? We are seeking a Data and Systems Manager to take operational responsibility and ownership of the current knowledge systems used across the client and its wider professional network. You will act as the bridge between technical experts and specialist professionals, ensuring our digital infrastructure supports a high-performing, national service. Key Responsibilities In this role, you will lead the evolution of our digital knowledge landscape through: Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives. System Optimisation: Working with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements. Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money. Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future. Innovation and AI: Acting as the conduit between Digital and Knowledge and Innovation (KandI) colleagues to facilitate the embedding of technology advancements (for example, in the field of AI) into our systems. Relationship Management: Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users. Training and Engagement: Supporting and engaging users across the organisation, including the delivery of training and supporting collaborative ways of working. Horizon Scanning: Monitoring, curating, and promoting relevant developments in technology to ensure that learning content and systems remain up to date with current best practice. What We Are Looking For The ideal candidate will bring a blend of technical insight and people leadership, specifically: Knowledge Systems Experience: Proven experience managing platforms such as SharePoint, WordPress, or Sitecore. Data Knowledge Systems Background: A strong understanding of how data management and information architecture integrate with knowledge sharing. Project Management: A track record of delivering system improvements and managing stakeholder expectations. Line Management: Experience in leading and developing a team to meet organisational priorities. Policy Alignment: Ability to ensure all activities are aligned with organisational priorities and industry-wide policies relating to information and data management. Why Join Us? You will play a pivotal role in ensuring that the client remains at the forefront of best practice in information and data management. Your work will directly impact how professionals across the organisation access the vital information they need to deliver excellence. £215.00 - £225.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk
13/05/2026
Contractor
Job Description: Job Vacancy: Knowledge System Manager Reporting to: Head of Knowledge Location: Hybrid/Flexible Contract: Permanent The Role Are you a tech-savvy leader with a passion for how information flows through an organisation? We are seeking a Data and Systems Manager to take operational responsibility and ownership of the current knowledge systems used across the client and its wider professional network. You will act as the bridge between technical experts and specialist professionals, ensuring our digital infrastructure supports a high-performing, national service. Key Responsibilities In this role, you will lead the evolution of our digital knowledge landscape through: Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives. System Optimisation: Working with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements. Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money. Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future. Innovation and AI: Acting as the conduit between Digital and Knowledge and Innovation (KandI) colleagues to facilitate the embedding of technology advancements (for example, in the field of AI) into our systems. Relationship Management: Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users. Training and Engagement: Supporting and engaging users across the organisation, including the delivery of training and supporting collaborative ways of working. Horizon Scanning: Monitoring, curating, and promoting relevant developments in technology to ensure that learning content and systems remain up to date with current best practice. What We Are Looking For The ideal candidate will bring a blend of technical insight and people leadership, specifically: Knowledge Systems Experience: Proven experience managing platforms such as SharePoint, WordPress, or Sitecore. Data Knowledge Systems Background: A strong understanding of how data management and information architecture integrate with knowledge sharing. Project Management: A track record of delivering system improvements and managing stakeholder expectations. Line Management: Experience in leading and developing a team to meet organisational priorities. Policy Alignment: Ability to ensure all activities are aligned with organisational priorities and industry-wide policies relating to information and data management. Why Join Us? You will play a pivotal role in ensuring that the client remains at the forefront of best practice in information and data management. Your work will directly impact how professionals across the organisation access the vital information they need to deliver excellence. £215.00 - £225.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk
Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
13/05/2026
Full time
Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Closing Date: 25th May 2026 Role Purpose The Head of Cyber Security & Privacy is accountable for implementing and maintaining information security across Nando's UKI's operations, protecting customers and Nandocas whilst enabling the business to operate securely. This role ensures security policies, standards and practices agreed with and set by the Group CISO are effectively embedded across restaurants, digital platforms, supply chain and support functions within the Nando's UKI. The role is a mixture of working with peers and the CISO to set standards and policies and assuring those in market. This individual is also the Data Protection Officer for Nando's UKI. Reporting & Accountability Reports to: UKI Technology Director Works closely with: Group CISO (for guidance, standards, and frameworks). Accountable for: UKI cyber security posture, compliance and assurance. Works closely with the UKI Chief Risk Officer Works closely with the Head of Product & Delivery- Technology Platforms. Key Responsibilities Security Implementation & Operations Understand Group security Architecture and Implement Group information security policies and standards across Nando's UKI. Understand how Group policies add to UKIs threat vectors and plan accordingly Manage day-to-day security operations including monitoring, threat detection and incident response. Coordinate with the Security Operations Centre on Nando's UKI-specific threats and incidents. Maintain the Nando's UKI cyber security risk register and escalate significant risks. Conduct security assessments of Nando's UKI systems, suppliers and processes. Act as approver for the Data Protection Impact Assessment process. Incident Response Act as Nando's UKI incident commander for cyber security incidents Coordinate response with Group CISO for major incidents Document and report incidents following Group standards Implement lessons learned and track remediation actions Nando's UKI Stakeholder Engagement Build relationships with Nando's UKI leadership (Tech, People, Ops, Risk, Legal, Supply Chain) Ensure security is embedded in Nando's UKI initiatives, projects and training. Support the Nando's UKI CEO to understand and prioritise cyber security Translate technical security risks into business impact for Nando's UKI stakeholders Security Culture & Awareness Deliver security awareness training to Nando's UKI teams using Group materials Make security engaging and relevant to restaurant teams and support office staff Act as the face of security in the Nando's UKI - visible, approachable and credible Communicate security in line with Nando's values and tone of voice Maintain knowledge of the evolving threat landscape, relevant regulatory requirements, and industry standards applicable to Nando's (e.g. ISO 27001 and NIST) Keep abreast of emerging risks related to technology, data privacy, and cyber security Actively engage with reputable industry bodies, publications, and peer networks, and apply relevant insights to continuously assess whether the organisation's security posture, policies, and controls remain fit for purpose. Third-Party & Vendor Management Assess security risks of Nando's UKI-specific suppliers and vendors Work with Procurement to ensure security requirements in supplier contracts Monitor ongoing compliance of third parties with security standards Escalate significant third-party risks to Group CISO Compliance & Audit Ensure and demonstrate Nando's UKI compliance with Group security policies and relevant legislation (e.g. GDPR, local data protection laws) Coordinate Nando's UKI participation in security audits and assessments Maintain evidence and documentation for compliance reporting Support Group CISO with regulatory reviews affecting the Nando's UKI Architecture & Projects Review and approve security requirements for Nando's UKI technology initiatives Ensure secure configuration of Nando's UKI systems and infrastructure Work with Group CISO to implement identity and access management standards Support secure deployment of the Global Nando's Platform in the Nando's UKI Data Security Implement data classification and data lifecycle management practices Ensure sensitive data is appropriately protected across the Nando's UKI Monitor and report on data security metrics Investigate and remediate data security incidents Skills & Qualifications Essential 5+ years experience in information security, with at least 2 years in a leadership role Strong practical knowledge of security operations, incident response and risk management Experience implementing security frameworks (NIST CSF, ISO 27001 or similar) Ability to influence stakeholders without direct authority Excellent communication skills - can explain technical risks to non-technical audiences Understanding of GDPR and data protection principles Experience working in multi-site or retail/hospitality environments Desirable Relevant certifications (CISSP, CISM, Security+, CEH or similar) Experience with cloud security (AWS, Azure, GCP) Up to date knowledge of security tools (SIEM, EDR, vulnerability management) Understanding of secure development practices Experience in a franchised or multi-site organisation What Success Looks Like Year 1: Nando's UKI leadership understands and actively supports security priorities Clean audit outcomes against Group security standards Security embedded in all major Nando's UKI projects and initiatives Effective incident response demonstrated through exercises and/or real incidents High engagement rates with security awareness programmes Ongoing: Nando's UKI consistently meets Group security metrics and KPIs Strong working relationship with Group CISO and other Nando's UKI Heads of Security Proactive identification and mitigation of Nando's UKI-specific risks Security seen as an enabler rather than a blocker Positive feedback from Nando's UKI stakeholders on security support and guidance Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
13/05/2026
Full time
Closing Date: 25th May 2026 Role Purpose The Head of Cyber Security & Privacy is accountable for implementing and maintaining information security across Nando's UKI's operations, protecting customers and Nandocas whilst enabling the business to operate securely. This role ensures security policies, standards and practices agreed with and set by the Group CISO are effectively embedded across restaurants, digital platforms, supply chain and support functions within the Nando's UKI. The role is a mixture of working with peers and the CISO to set standards and policies and assuring those in market. This individual is also the Data Protection Officer for Nando's UKI. Reporting & Accountability Reports to: UKI Technology Director Works closely with: Group CISO (for guidance, standards, and frameworks). Accountable for: UKI cyber security posture, compliance and assurance. Works closely with the UKI Chief Risk Officer Works closely with the Head of Product & Delivery- Technology Platforms. Key Responsibilities Security Implementation & Operations Understand Group security Architecture and Implement Group information security policies and standards across Nando's UKI. Understand how Group policies add to UKIs threat vectors and plan accordingly Manage day-to-day security operations including monitoring, threat detection and incident response. Coordinate with the Security Operations Centre on Nando's UKI-specific threats and incidents. Maintain the Nando's UKI cyber security risk register and escalate significant risks. Conduct security assessments of Nando's UKI systems, suppliers and processes. Act as approver for the Data Protection Impact Assessment process. Incident Response Act as Nando's UKI incident commander for cyber security incidents Coordinate response with Group CISO for major incidents Document and report incidents following Group standards Implement lessons learned and track remediation actions Nando's UKI Stakeholder Engagement Build relationships with Nando's UKI leadership (Tech, People, Ops, Risk, Legal, Supply Chain) Ensure security is embedded in Nando's UKI initiatives, projects and training. Support the Nando's UKI CEO to understand and prioritise cyber security Translate technical security risks into business impact for Nando's UKI stakeholders Security Culture & Awareness Deliver security awareness training to Nando's UKI teams using Group materials Make security engaging and relevant to restaurant teams and support office staff Act as the face of security in the Nando's UKI - visible, approachable and credible Communicate security in line with Nando's values and tone of voice Maintain knowledge of the evolving threat landscape, relevant regulatory requirements, and industry standards applicable to Nando's (e.g. ISO 27001 and NIST) Keep abreast of emerging risks related to technology, data privacy, and cyber security Actively engage with reputable industry bodies, publications, and peer networks, and apply relevant insights to continuously assess whether the organisation's security posture, policies, and controls remain fit for purpose. Third-Party & Vendor Management Assess security risks of Nando's UKI-specific suppliers and vendors Work with Procurement to ensure security requirements in supplier contracts Monitor ongoing compliance of third parties with security standards Escalate significant third-party risks to Group CISO Compliance & Audit Ensure and demonstrate Nando's UKI compliance with Group security policies and relevant legislation (e.g. GDPR, local data protection laws) Coordinate Nando's UKI participation in security audits and assessments Maintain evidence and documentation for compliance reporting Support Group CISO with regulatory reviews affecting the Nando's UKI Architecture & Projects Review and approve security requirements for Nando's UKI technology initiatives Ensure secure configuration of Nando's UKI systems and infrastructure Work with Group CISO to implement identity and access management standards Support secure deployment of the Global Nando's Platform in the Nando's UKI Data Security Implement data classification and data lifecycle management practices Ensure sensitive data is appropriately protected across the Nando's UKI Monitor and report on data security metrics Investigate and remediate data security incidents Skills & Qualifications Essential 5+ years experience in information security, with at least 2 years in a leadership role Strong practical knowledge of security operations, incident response and risk management Experience implementing security frameworks (NIST CSF, ISO 27001 or similar) Ability to influence stakeholders without direct authority Excellent communication skills - can explain technical risks to non-technical audiences Understanding of GDPR and data protection principles Experience working in multi-site or retail/hospitality environments Desirable Relevant certifications (CISSP, CISM, Security+, CEH or similar) Experience with cloud security (AWS, Azure, GCP) Up to date knowledge of security tools (SIEM, EDR, vulnerability management) Understanding of secure development practices Experience in a franchised or multi-site organisation What Success Looks Like Year 1: Nando's UKI leadership understands and actively supports security priorities Clean audit outcomes against Group security standards Security embedded in all major Nando's UKI projects and initiatives Effective incident response demonstrated through exercises and/or real incidents High engagement rates with security awareness programmes Ongoing: Nando's UKI consistently meets Group security metrics and KPIs Strong working relationship with Group CISO and other Nando's UKI Heads of Security Proactive identification and mitigation of Nando's UKI-specific risks Security seen as an enabler rather than a blocker Positive feedback from Nando's UKI stakeholders on security support and guidance Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
13/05/2026
Full time
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)
13/05/2026
Full time
Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)
Join Barclays as an AVP Technical Product Owner in our Business Data Platform, playing a key role in shaping product strategy, prioritising delivery, and enabling well governed data products. You'll collaborate across multiple closely aligned squads, partnering with engineering and product leaders to deliver value at scale for Private Banking and Wealth Management. To be successful in this role, you will need the following: Demonstrated ability to balance product functionality with user experience, ensuring solutions are both technically robust and user-centric. Strong data analysis expertise, including data mapping, data architecture, and familiarity with backend data systems. Solid understanding and practical experience working within Agile methodologies. Proven experience in product management, including product strategy, roadmap development, and end to end delivery. Knowledge of governance frameworks, including lean control strategies and product compliance requirements. Working knowledge of cloud platforms, particularly AWS. Hands on experience with collaboration and delivery tools such as Jira and Confluence. Effective stakeholder management skills, with the ability to engage, influence, and align cross functional teams. Some other highly valued skills may include: Experience in business analysis, including requirements gathering and process improvement. Background in financial services or exposure to regulated environments. Experience with MI/BI tools and data visualisation techniques. Technical background or previous experience working within technology teams. Understanding of data modelling concepts and best practice. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. The successful candidate will be based in Glasgow Campus. Purpose The purpose of a Product Owner is to maximise the value of the product by defining a clear product vision, managing authoring, refining and prioritising the Product Backlog balancing trade offs across desirability, viability and feasibility - making sure the right thing is being 'built', and prioritising work based on business goals. They act as the primary liaison between stakeholders and delivery teams, ensuring the product meets user/customer needs and delivers optimal value. Product Owners are responsible for developing a roadmap and driving execution of their product area/sub journey, applying continuous improvement principles and techniques. Accountabilities Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization's overall strategy. Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements. Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story. Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully. Agile Events: Participate in key Agile events such as sprint planning, daily stand ups, sprint reviews and retrospectives to keep the team aligned and focused on delivering the product backlog. Managing the Product Backlog: Responsible for creating, maintaining and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy. Act as the Voice of the Customer: Continuously gather feedback from customers and end users to understand their pain points and ensure that the product meets their needs and improves their overall experience. Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed upon acceptance criteria and deliver business value. Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders and marketing teams) to gather requirements, define product goals and ensure that the product vision aligns with business objectives. Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage on going readiness and 'run' activities of live products including monitoring, governance and approvals. Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalation as necessary those risks, and alignment between the product management and control functions. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
13/05/2026
Full time
Join Barclays as an AVP Technical Product Owner in our Business Data Platform, playing a key role in shaping product strategy, prioritising delivery, and enabling well governed data products. You'll collaborate across multiple closely aligned squads, partnering with engineering and product leaders to deliver value at scale for Private Banking and Wealth Management. To be successful in this role, you will need the following: Demonstrated ability to balance product functionality with user experience, ensuring solutions are both technically robust and user-centric. Strong data analysis expertise, including data mapping, data architecture, and familiarity with backend data systems. Solid understanding and practical experience working within Agile methodologies. Proven experience in product management, including product strategy, roadmap development, and end to end delivery. Knowledge of governance frameworks, including lean control strategies and product compliance requirements. Working knowledge of cloud platforms, particularly AWS. Hands on experience with collaboration and delivery tools such as Jira and Confluence. Effective stakeholder management skills, with the ability to engage, influence, and align cross functional teams. Some other highly valued skills may include: Experience in business analysis, including requirements gathering and process improvement. Background in financial services or exposure to regulated environments. Experience with MI/BI tools and data visualisation techniques. Technical background or previous experience working within technology teams. Understanding of data modelling concepts and best practice. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. The successful candidate will be based in Glasgow Campus. Purpose The purpose of a Product Owner is to maximise the value of the product by defining a clear product vision, managing authoring, refining and prioritising the Product Backlog balancing trade offs across desirability, viability and feasibility - making sure the right thing is being 'built', and prioritising work based on business goals. They act as the primary liaison between stakeholders and delivery teams, ensuring the product meets user/customer needs and delivers optimal value. Product Owners are responsible for developing a roadmap and driving execution of their product area/sub journey, applying continuous improvement principles and techniques. Accountabilities Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization's overall strategy. Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements. Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story. Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully. Agile Events: Participate in key Agile events such as sprint planning, daily stand ups, sprint reviews and retrospectives to keep the team aligned and focused on delivering the product backlog. Managing the Product Backlog: Responsible for creating, maintaining and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy. Act as the Voice of the Customer: Continuously gather feedback from customers and end users to understand their pain points and ensure that the product meets their needs and improves their overall experience. Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed upon acceptance criteria and deliver business value. Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders and marketing teams) to gather requirements, define product goals and ensure that the product vision aligns with business objectives. Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage on going readiness and 'run' activities of live products including monitoring, governance and approvals. Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalation as necessary those risks, and alignment between the product management and control functions. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
RESPONSIBILITIES Engineering Solutions DesignContribute to the development of and implement feasibility testing of proposed engineering solutions to provide feedback and data to validate the design. Engineering Standards SpecificationCarry out a range of activities under the guidance of more senior colleagues to support the drafting of engineering standards and specifications and the evaluation of the effectiveness of those standards. Engineering InspectionsCarry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements. Contract ManagementDeliver required outcomes by coordinating activities of subcontractors and suppliers and acting as a primary point of contact for them while working within an established contract management plan. Improvement/InnovationIdentify shortcomings in existing processes, systems and procedures, and use established change management programs to address them. Knowledge Management SystemHelp others get the most out of knowledge management systems by offering support and advice. Product and/or Solution DevelopmentCarry out a range of product and/or solution development and/or engineering activities. Use established systems to analyze customer needs and define and deliver products/service. Project ManagementWork within an established project management plan to achieve specific goals. Personal Capability BuildingDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Behavioral Competencies Manages ComplexityMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. CollaboratesBuilds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others. Skills Engineering DesignWorks without supervision and provides technical guidance as needed on executing engineering designs using the appropriate methods, tools, processes and software. Engineering DevelopmentWorks without supervision and provides technical guidance as needed on achieving engineering development targets using appropriate methods, tools, processes and software. Business Requirements AnalysisWorks without supervision and provides technical guidance when required on analyzing the business requirements that solutions must meet. Engineering SpecificationWorks without supervision and provides technical guidance when required on producing technical engineering specifications and related materials. Engineering TestingWorks without supervision and provides technical guidance when required on testing, evaluating and improving engineering outcomes. Engineering BuildBuilds engineering solutions without supervision and provides technical guidance on these solutions as needed. Project Schedule ManagementWorks without supervision and provides technical guidance when required on sequencing and scheduling tasks into a project plan. Engineering ImplementationWorks without supervision and provides technical guidance when required on implementing engineering designs, evaluating outcomes and then making improvements as needed. Health and SafetyManages and applies safe systems of work without supervision and provides technical guidance when required. NegotiationNegotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests. Policy and RegulationWorks without supervision and provides technical guidance when required on interpreting and applying knowledge of regulations and policies in area of expertise. Review and ReportingWorks without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports. Risk ManagementIdentifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required. Policy and proceduresWorks without supervision and provides technical guidance when required on interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Education Bachelor's Degree or Equivalent Level General Experience Experienced practitioner able to work unsupervised (13 months to 3 years) Managerial Experience Very limited (0 to 3 months) Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Diverse, Equitable & Inclusive culture Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.about our Employee Referral process!Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global
13/05/2026
Full time
RESPONSIBILITIES Engineering Solutions DesignContribute to the development of and implement feasibility testing of proposed engineering solutions to provide feedback and data to validate the design. Engineering Standards SpecificationCarry out a range of activities under the guidance of more senior colleagues to support the drafting of engineering standards and specifications and the evaluation of the effectiveness of those standards. Engineering InspectionsCarry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements. Contract ManagementDeliver required outcomes by coordinating activities of subcontractors and suppliers and acting as a primary point of contact for them while working within an established contract management plan. Improvement/InnovationIdentify shortcomings in existing processes, systems and procedures, and use established change management programs to address them. Knowledge Management SystemHelp others get the most out of knowledge management systems by offering support and advice. Product and/or Solution DevelopmentCarry out a range of product and/or solution development and/or engineering activities. Use established systems to analyze customer needs and define and deliver products/service. Project ManagementWork within an established project management plan to achieve specific goals. Personal Capability BuildingDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Behavioral Competencies Manages ComplexityMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. CollaboratesBuilds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others. Skills Engineering DesignWorks without supervision and provides technical guidance as needed on executing engineering designs using the appropriate methods, tools, processes and software. Engineering DevelopmentWorks without supervision and provides technical guidance as needed on achieving engineering development targets using appropriate methods, tools, processes and software. Business Requirements AnalysisWorks without supervision and provides technical guidance when required on analyzing the business requirements that solutions must meet. Engineering SpecificationWorks without supervision and provides technical guidance when required on producing technical engineering specifications and related materials. Engineering TestingWorks without supervision and provides technical guidance when required on testing, evaluating and improving engineering outcomes. Engineering BuildBuilds engineering solutions without supervision and provides technical guidance on these solutions as needed. Project Schedule ManagementWorks without supervision and provides technical guidance when required on sequencing and scheduling tasks into a project plan. Engineering ImplementationWorks without supervision and provides technical guidance when required on implementing engineering designs, evaluating outcomes and then making improvements as needed. Health and SafetyManages and applies safe systems of work without supervision and provides technical guidance when required. NegotiationNegotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests. Policy and RegulationWorks without supervision and provides technical guidance when required on interpreting and applying knowledge of regulations and policies in area of expertise. Review and ReportingWorks without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports. Risk ManagementIdentifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required. Policy and proceduresWorks without supervision and provides technical guidance when required on interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Education Bachelor's Degree or Equivalent Level General Experience Experienced practitioner able to work unsupervised (13 months to 3 years) Managerial Experience Very limited (0 to 3 months) Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Diverse, Equitable & Inclusive culture Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.about our Employee Referral process!Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior UX Designer (AI) Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for a Senior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity with ethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details
13/05/2026
Full time
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior UX Designer (AI) Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for a Senior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity with ethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details
