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Trinity College London
Lead Business Analyst
Trinity College London London, UK
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
14/05/2026
Full time
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
Master Data & P2P Specialist
Irish Wind Energy Association Newbridge, Gwent
BnM is looking to hire a Master Data & P2P Analyst to join our team. The Master Data and Procure to Pay Analyst is responsible for the accurate and prompt maintenance of the supplier, customer, pricing, and GL master records for the BnM organisation. This includes ensuring the BnM data governance standards are applied. This Analyst will support the P2P Team with day to day activities and be responsible for the BnM Scanning Tool used within the P2P function in this business ensuring our "No PO No Pay" process is adhered to. The main duties and responsibilities of the role will include the following: Ensure that all Master Data request forms received follow best practice and company procedures before setups and amendments are carried out on Oracle. Updating the system to correctly reflect changes required by the BnM divisions within pre-defined timelines, formats and procedures. Monitor the Master Data Email Inbox to address/action email requests and support colleagues with Master Data queries/issues. Provide proactive support to BnM colleagues within the various divisions regarding master data set ups and ongoing support and maintenance, specifically in relation to supplier, customer, pricing and GL master data. Responsible for resolving queries and issues relating to master data in a timely manner and be familiar with the treatment of both PSWT and RCT suppliers on Oracle. Ensure that good audit trails are maintained and reviewed for changes made to the system, ensuring the master data within the system is accurate and up to date. Review master records on a yearly basis, to identify records that have not been utilised within 36 months and liaise with other Internal Teams, Procurement and Business Divisions to agree whether to retain the records or deactivate as no longer required. Responsibility for maintaining and updating of the relevant Master Data SOP's, on a continuous basis. Responsibility to complete on a daily basis the supplier invoice scanning and validation using the BnM OCC Scanning Tool, ensuring all rejections are communicated to suppliers. Assisting with all testing as and when required. Assist with compiling the required Daily P2P processing statistics. Support the Purchasing function within BnM by:Converting all approved Purchase Requisitions/Releases that the digital worker cannot process so that the agreed SLA timelines are met.Updating of the daily fuel prices for the Certa BPA on Oracle.Monitor the Purchasing Email Inbox to address/action email requests and support colleagues with Purchasing queries/issues.Ensure adherence to the Procurement Policy & the "No PO No PAY" principle so that controls and compliance are monitored on an ongoing basis. Process Supplier Invoices, both for PO and Non PO invoices, intercompany invoices and Credit Notes for BnM. Ensure that all intercompany charges are invoiced to the relevant legal entities and that payment is issued and allocated each month. This includes preparing the monthly templates for the relevant suppliers being processed using the Robotic Process Automation tool ensuring all issues are resolved along with developing future templates. Provide proactive support to BnM end users, Managers and Finance Teams in the invoice process, in relation to invoices that are on hold in order to assist with query resolution. Monitor and follow up on all Prepayment Invoices processed on the ledger. To monitor the relevant bank accounts in order that all supplier Direct Debit payments are posted within a timely manner. This will involve obtaining the relevant invoices when required and resolving any ongoing issues relating to same. Assist with the completion of supplier reconciliations on a monthly basis including the required follow up with supplier/business division. Assist with all required Master Data & P2P testing working with your Line Manager, business users, the Technology Department and any Third Party Providers. Provide cover for the P2P Helpdesk activities when required. Participate in other Master Data/ P2P projects along with process improvement projects as they arise. Also assist in internal/external audit activities and complete other adhoc duties as and when required. All employees are expected to co-operate fully with all provisions taken by the company for ensuring Health and Safety, and Welfare of co-employees and members of the public using the premises. Proactively participate in the Performance Management process to ensure delivery of own, and the wider team's objectives. What we're looking for: The ideal candidate will possess the following qualification, skills, knowledge, and attributes: Accounting Technician Qualification would be an advantage and/or "qualified by experience". An understanding of a Master Data process along with a P2P function would be beneficial. Minimum 3 years in a Master Data Department and/or P2P Department Desired experience with Oracle and an OCC Scanning Tool.Proficiency with Microsoft Excel, Word and Outlook. Strong analytical, problem solving and communication skills are required. Good knowledge of the Master Data Module on Oracle and Microsoft Office applications. Also knowledge of P2P activities and an OCC scanning solution is preferred. Openness to change and a "can do" attitude, able to effectively manage time against agreed deadlines. Be a team player working with others to achieve company goals. Apply Now If you're ready to join a team that's creating real impact, apply on or before 19 Apr 2026.
26/06/2026
Full time
BnM is looking to hire a Master Data & P2P Analyst to join our team. The Master Data and Procure to Pay Analyst is responsible for the accurate and prompt maintenance of the supplier, customer, pricing, and GL master records for the BnM organisation. This includes ensuring the BnM data governance standards are applied. This Analyst will support the P2P Team with day to day activities and be responsible for the BnM Scanning Tool used within the P2P function in this business ensuring our "No PO No Pay" process is adhered to. The main duties and responsibilities of the role will include the following: Ensure that all Master Data request forms received follow best practice and company procedures before setups and amendments are carried out on Oracle. Updating the system to correctly reflect changes required by the BnM divisions within pre-defined timelines, formats and procedures. Monitor the Master Data Email Inbox to address/action email requests and support colleagues with Master Data queries/issues. Provide proactive support to BnM colleagues within the various divisions regarding master data set ups and ongoing support and maintenance, specifically in relation to supplier, customer, pricing and GL master data. Responsible for resolving queries and issues relating to master data in a timely manner and be familiar with the treatment of both PSWT and RCT suppliers on Oracle. Ensure that good audit trails are maintained and reviewed for changes made to the system, ensuring the master data within the system is accurate and up to date. Review master records on a yearly basis, to identify records that have not been utilised within 36 months and liaise with other Internal Teams, Procurement and Business Divisions to agree whether to retain the records or deactivate as no longer required. Responsibility for maintaining and updating of the relevant Master Data SOP's, on a continuous basis. Responsibility to complete on a daily basis the supplier invoice scanning and validation using the BnM OCC Scanning Tool, ensuring all rejections are communicated to suppliers. Assisting with all testing as and when required. Assist with compiling the required Daily P2P processing statistics. Support the Purchasing function within BnM by:Converting all approved Purchase Requisitions/Releases that the digital worker cannot process so that the agreed SLA timelines are met.Updating of the daily fuel prices for the Certa BPA on Oracle.Monitor the Purchasing Email Inbox to address/action email requests and support colleagues with Purchasing queries/issues.Ensure adherence to the Procurement Policy & the "No PO No PAY" principle so that controls and compliance are monitored on an ongoing basis. Process Supplier Invoices, both for PO and Non PO invoices, intercompany invoices and Credit Notes for BnM. Ensure that all intercompany charges are invoiced to the relevant legal entities and that payment is issued and allocated each month. This includes preparing the monthly templates for the relevant suppliers being processed using the Robotic Process Automation tool ensuring all issues are resolved along with developing future templates. Provide proactive support to BnM end users, Managers and Finance Teams in the invoice process, in relation to invoices that are on hold in order to assist with query resolution. Monitor and follow up on all Prepayment Invoices processed on the ledger. To monitor the relevant bank accounts in order that all supplier Direct Debit payments are posted within a timely manner. This will involve obtaining the relevant invoices when required and resolving any ongoing issues relating to same. Assist with the completion of supplier reconciliations on a monthly basis including the required follow up with supplier/business division. Assist with all required Master Data & P2P testing working with your Line Manager, business users, the Technology Department and any Third Party Providers. Provide cover for the P2P Helpdesk activities when required. Participate in other Master Data/ P2P projects along with process improvement projects as they arise. Also assist in internal/external audit activities and complete other adhoc duties as and when required. All employees are expected to co-operate fully with all provisions taken by the company for ensuring Health and Safety, and Welfare of co-employees and members of the public using the premises. Proactively participate in the Performance Management process to ensure delivery of own, and the wider team's objectives. What we're looking for: The ideal candidate will possess the following qualification, skills, knowledge, and attributes: Accounting Technician Qualification would be an advantage and/or "qualified by experience". An understanding of a Master Data process along with a P2P function would be beneficial. Minimum 3 years in a Master Data Department and/or P2P Department Desired experience with Oracle and an OCC Scanning Tool.Proficiency with Microsoft Excel, Word and Outlook. Strong analytical, problem solving and communication skills are required. Good knowledge of the Master Data Module on Oracle and Microsoft Office applications. Also knowledge of P2P activities and an OCC scanning solution is preferred. Openness to change and a "can do" attitude, able to effectively manage time against agreed deadlines. Be a team player working with others to achieve company goals. Apply Now If you're ready to join a team that's creating real impact, apply on or before 19 Apr 2026.
SF Partners
Business Development Manager
SF Partners Nuneaton, Warwickshire
SF Partners are working with a business based in Nuneaton who are looking for a Business Development Manager to join the team £40,000 - £50,000 You must have a background within Law Firms, Law Enforcement, Defense or Cyber Security. Role Purpose To drive revenue growth and proactively sourcing opportunities specifically across digital forensics and cell site analysis services, expanding our presence within key markets including legal, corporate and law enforcement. The role will focus on developing high-value client relationships, identifying forensic-led opportunities, and positioning the business as a trusted partner in complex investigations. Key Responsibilities & Personal Development Digital Forensics and Cell Site Business Development Identify, target, and secure new business opportunities across digital forensics and cell site analysis services through outbound activity, networking, and referrals. Client Engagement & Consultative Selling Engage with clients to understand investigative requirements (e.g. data recovery, device analysis, expert witness work) and propose tailored forensic solutions. Market Expansion Develop and grow the companies footprint in key sectors such as: - Legal firms - Corporate investigations (fraud, insider threat, misconduct) - Law enforcement and public sector Account Management Build and maintain long-term client relationships, becoming a trusted advisor for ongoing and repeat forensic engagements. Revenue Growth Consistently meet and exceed sales targets, with a focus on high-value forensic engagements and retained client relationships. Collaboration with Technical Teams Work closely with forensic analysts and delivery teams to ensure accurate scoping, pricing, and successful project delivery. Lead Generation & Pipeline Development Build and manage a strong pipeline through proactive outreach, events, partnerships, and targeted campaigns. Digital & Social Selling Demonstrate effective use of LinkedIn and social platforms to build personal brand and generate leads CRM Management Use CRM tools (HubSpot) to manage pipeline, track activity, and maintain accurate sales records. Marketing Collaboration Work with marketing to develop and execute campaigns aligned to forensic services and track performance. Personal Development - Continue to develop their knowledge with training and events. - Identify any personal training or development opportunities that will support the business. - Achieve Development Objectives as agreed within current PDR. Knowledge/Experience/Technical Skills/Behaviours Essential: - - Minimum 3 years' experience in B2B sales (ideally within digital forensics, legal services or technical consultancy) - Strong understanding of digital forensics and investigation workflows. - Experience selling complex, consultative services. - Proven track record of meeting or exceeding sales targets. - Strong communication, negotiation, and presentation skills. - Ability to engage with both technical and non-technical stakeholders. - Self-motivated with strong organisational and time management skills Interpersonal - Skills: Strong communication, negotiation, and presentation skills. Desirable - Existing network of industry contacts and clients in relevant verticals. - Understanding of expert witness services and litigation support. - Experience working with or selling into law firms, corporate investigation teams, or public sector. - Knowledgeable user of HubSpot (or another CRM). Behaviours - Commercially driven with a strong growth mindset - Customer-focused and solutions-oriented - Builds trust and long-term relationships - Proactive, self-starter with a "can do" attitude - Strong communicator and collaborator - High levels of integrity and professionalism - Confident in client-facing and public speaking environments - Adaptable and responsive to changing priorities - Values diversity and teamwork NB: You must be able to pass a NVVP3/SC security clearance check and have the right to work in the UK
26/06/2026
Full time
SF Partners are working with a business based in Nuneaton who are looking for a Business Development Manager to join the team £40,000 - £50,000 You must have a background within Law Firms, Law Enforcement, Defense or Cyber Security. Role Purpose To drive revenue growth and proactively sourcing opportunities specifically across digital forensics and cell site analysis services, expanding our presence within key markets including legal, corporate and law enforcement. The role will focus on developing high-value client relationships, identifying forensic-led opportunities, and positioning the business as a trusted partner in complex investigations. Key Responsibilities & Personal Development Digital Forensics and Cell Site Business Development Identify, target, and secure new business opportunities across digital forensics and cell site analysis services through outbound activity, networking, and referrals. Client Engagement & Consultative Selling Engage with clients to understand investigative requirements (e.g. data recovery, device analysis, expert witness work) and propose tailored forensic solutions. Market Expansion Develop and grow the companies footprint in key sectors such as: - Legal firms - Corporate investigations (fraud, insider threat, misconduct) - Law enforcement and public sector Account Management Build and maintain long-term client relationships, becoming a trusted advisor for ongoing and repeat forensic engagements. Revenue Growth Consistently meet and exceed sales targets, with a focus on high-value forensic engagements and retained client relationships. Collaboration with Technical Teams Work closely with forensic analysts and delivery teams to ensure accurate scoping, pricing, and successful project delivery. Lead Generation & Pipeline Development Build and manage a strong pipeline through proactive outreach, events, partnerships, and targeted campaigns. Digital & Social Selling Demonstrate effective use of LinkedIn and social platforms to build personal brand and generate leads CRM Management Use CRM tools (HubSpot) to manage pipeline, track activity, and maintain accurate sales records. Marketing Collaboration Work with marketing to develop and execute campaigns aligned to forensic services and track performance. Personal Development - Continue to develop their knowledge with training and events. - Identify any personal training or development opportunities that will support the business. - Achieve Development Objectives as agreed within current PDR. Knowledge/Experience/Technical Skills/Behaviours Essential: - - Minimum 3 years' experience in B2B sales (ideally within digital forensics, legal services or technical consultancy) - Strong understanding of digital forensics and investigation workflows. - Experience selling complex, consultative services. - Proven track record of meeting or exceeding sales targets. - Strong communication, negotiation, and presentation skills. - Ability to engage with both technical and non-technical stakeholders. - Self-motivated with strong organisational and time management skills Interpersonal - Skills: Strong communication, negotiation, and presentation skills. Desirable - Existing network of industry contacts and clients in relevant verticals. - Understanding of expert witness services and litigation support. - Experience working with or selling into law firms, corporate investigation teams, or public sector. - Knowledgeable user of HubSpot (or another CRM). Behaviours - Commercially driven with a strong growth mindset - Customer-focused and solutions-oriented - Builds trust and long-term relationships - Proactive, self-starter with a "can do" attitude - Strong communicator and collaborator - High levels of integrity and professionalism - Confident in client-facing and public speaking environments - Adaptable and responsive to changing priorities - Values diversity and teamwork NB: You must be able to pass a NVVP3/SC security clearance check and have the right to work in the UK
Master Data & P2P Analyst - Newbridge
Irish Wind Energy Association Newbridge, Gwent
BnM is looking to hire a Master Data & P2P Analyst to join our team. The Master Data and Procure to Pay Analyst is responsible for the accurate and prompt maintenance of the supplier, customer, pricing, and GL master records for the BnM organisation. This includes ensuring the BnM data governance standards are applied. This Analyst will support the P2P Team with day to day activities and be responsible for the BnM Scanning Tool used within the P2P function in this business ensuring our "No PO No Pay" process is adhered to. The main duties and responsibilities of the role will include the following: Ensure that all Master Data request forms received follow best practice and company procedures before setups and amendments are carried out on Oracle. Updating the system to correctly reflect changes required by the BnM divisions within pre-defined timelines, formats and procedures. Monitor the Master Data Email Inbox to address/action email requests and support colleagues with Master Data queries/issues. Provide proactive support to BnM colleagues within the various divisions regarding master data set ups and ongoing support and maintenance, specifically in relation to supplier, customer, pricing and GL master data. Responsible for resolving queries and issues relating to master data in a timely manner and be familiar with the treatment of both PSWT and RCT suppliers on Oracle. Ensure that good audit trails are maintained and reviewed for changes made to the system, ensuring the master data within the system is accurate and up to date. Review master records on a yearly basis, to identify records that have not been utilised within 36 months and liaise with other Internal Teams, Procurement and Business Divisions to agree whether to retain the records or deactivate as no longer required. Responsibility for maintaining and updating of the relevant Master Data SOP's, on a continuous basis. Responsibility to complete on a daily basis the supplier invoice scanning and validation using the BnM OCC Scanning Tool, ensuring all rejections are communicated to suppliers. Assisting with all testing as and when required. Assist with compiling the required Daily P2P processing statistics. Support the Purchasing function within BnM by:Converting all approved Purchase Requisitions/Releases that the digital worker cannot process so that the agreed SLA timelines are met.Updating of the daily fuel prices for the Certa BPA on Oracle.Monitor the Purchasing Email Inbox to address/action email requests and support colleagues with Purchasing queries/issues.Ensure adherence to the Procurement Policy & the "No PO No PAY" principle so that controls and compliance are monitored on an ongoing basis. Process Supplier Invoices, both for PO and Non PO invoices, intercompany invoices and Credit Notes for BnM. Ensure that all intercompany charges are invoiced to the relevant legal entities and that payment is issued and allocated each month. This includes preparing the monthly templates for the relevant suppliers being processed using the Robotic Process Automation tool ensuring all issues are resolved along with developing future templates. Provide proactive support to BnM end users, Managers and Finance Teams in the invoice process, in relation to invoices that are on hold in order to assist with query resolution. Monitor and follow up on all Prepayment Invoices processed on the ledger. To monitor the relevant bank accounts in order that all supplier Direct Debit payments are posted within a timely manner. This will involve obtaining the relevant invoices when required and resolving any ongoing issues relating to same. Assist with the completion of supplier reconciliations on a monthly basis including the required follow up with supplier/business division. Assist with all required Master Data & P2P testing working with your Line Manager, business users, the Technology Department and any Third Party Providers. Provide cover for the P2P Helpdesk activities when required. Participate in other Master Data/ P2P projects along with process improvement projects as they arise. Also assist in internal/external audit activities and complete other adhoc duties as and when required. All employees are expected to co-operate fully with all provisions taken by the company for ensuring Health and Safety, and Welfare of co-employees and members of the public using the premises. Proactively participate in the Performance Management process to ensure delivery of own, and the wider team's objectives. What we're looking for: The ideal candidate will possess the following qualification, skills, knowledge, and attributes: Accounting Technician Qualification would be an advantage and/or "qualified by experience". An understanding of a Master Data process along with a P2P function would be beneficial. Minimum 3 years in a Master Data Department and/or P2P Department Desired experience with Oracle and an OCC Scanning Tool.Proficiency with Microsoft Excel, Word and Outlook. Strong analytical, problem solving and communication skills are required. Good knowledge of the Master Data Module on Oracle and Microsoft Office applications. Also knowledge of P2P activities and an OCC scanning solution is preferred. Openness to change and a "can do" attitude, able to effectively manage time against agreed deadlines. Be a team player working with others to achieve company goals. Apply Now If you're ready to join a team that's creating real impact, apply on or before 19 Apr 2026.
25/06/2026
Full time
BnM is looking to hire a Master Data & P2P Analyst to join our team. The Master Data and Procure to Pay Analyst is responsible for the accurate and prompt maintenance of the supplier, customer, pricing, and GL master records for the BnM organisation. This includes ensuring the BnM data governance standards are applied. This Analyst will support the P2P Team with day to day activities and be responsible for the BnM Scanning Tool used within the P2P function in this business ensuring our "No PO No Pay" process is adhered to. The main duties and responsibilities of the role will include the following: Ensure that all Master Data request forms received follow best practice and company procedures before setups and amendments are carried out on Oracle. Updating the system to correctly reflect changes required by the BnM divisions within pre-defined timelines, formats and procedures. Monitor the Master Data Email Inbox to address/action email requests and support colleagues with Master Data queries/issues. Provide proactive support to BnM colleagues within the various divisions regarding master data set ups and ongoing support and maintenance, specifically in relation to supplier, customer, pricing and GL master data. Responsible for resolving queries and issues relating to master data in a timely manner and be familiar with the treatment of both PSWT and RCT suppliers on Oracle. Ensure that good audit trails are maintained and reviewed for changes made to the system, ensuring the master data within the system is accurate and up to date. Review master records on a yearly basis, to identify records that have not been utilised within 36 months and liaise with other Internal Teams, Procurement and Business Divisions to agree whether to retain the records or deactivate as no longer required. Responsibility for maintaining and updating of the relevant Master Data SOP's, on a continuous basis. Responsibility to complete on a daily basis the supplier invoice scanning and validation using the BnM OCC Scanning Tool, ensuring all rejections are communicated to suppliers. Assisting with all testing as and when required. Assist with compiling the required Daily P2P processing statistics. Support the Purchasing function within BnM by:Converting all approved Purchase Requisitions/Releases that the digital worker cannot process so that the agreed SLA timelines are met.Updating of the daily fuel prices for the Certa BPA on Oracle.Monitor the Purchasing Email Inbox to address/action email requests and support colleagues with Purchasing queries/issues.Ensure adherence to the Procurement Policy & the "No PO No PAY" principle so that controls and compliance are monitored on an ongoing basis. Process Supplier Invoices, both for PO and Non PO invoices, intercompany invoices and Credit Notes for BnM. Ensure that all intercompany charges are invoiced to the relevant legal entities and that payment is issued and allocated each month. This includes preparing the monthly templates for the relevant suppliers being processed using the Robotic Process Automation tool ensuring all issues are resolved along with developing future templates. Provide proactive support to BnM end users, Managers and Finance Teams in the invoice process, in relation to invoices that are on hold in order to assist with query resolution. Monitor and follow up on all Prepayment Invoices processed on the ledger. To monitor the relevant bank accounts in order that all supplier Direct Debit payments are posted within a timely manner. This will involve obtaining the relevant invoices when required and resolving any ongoing issues relating to same. Assist with the completion of supplier reconciliations on a monthly basis including the required follow up with supplier/business division. Assist with all required Master Data & P2P testing working with your Line Manager, business users, the Technology Department and any Third Party Providers. Provide cover for the P2P Helpdesk activities when required. Participate in other Master Data/ P2P projects along with process improvement projects as they arise. Also assist in internal/external audit activities and complete other adhoc duties as and when required. All employees are expected to co-operate fully with all provisions taken by the company for ensuring Health and Safety, and Welfare of co-employees and members of the public using the premises. Proactively participate in the Performance Management process to ensure delivery of own, and the wider team's objectives. What we're looking for: The ideal candidate will possess the following qualification, skills, knowledge, and attributes: Accounting Technician Qualification would be an advantage and/or "qualified by experience". An understanding of a Master Data process along with a P2P function would be beneficial. Minimum 3 years in a Master Data Department and/or P2P Department Desired experience with Oracle and an OCC Scanning Tool.Proficiency with Microsoft Excel, Word and Outlook. Strong analytical, problem solving and communication skills are required. Good knowledge of the Master Data Module on Oracle and Microsoft Office applications. Also knowledge of P2P activities and an OCC scanning solution is preferred. Openness to change and a "can do" attitude, able to effectively manage time against agreed deadlines. Be a team player working with others to achieve company goals. Apply Now If you're ready to join a team that's creating real impact, apply on or before 19 Apr 2026.
Certain Advantage
SOC Coordinator
Certain Advantage Stevenage, Hertfordshire
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a SOC Coordinator subcontractor on an initial 6 month contract. Suitable backgrounds may include: SOC Leadership, SOC Manager, Cyber Security governance and assurance, Information Security Management, Defence or National Security Operations. Military Leadership appointments with responsibility for people, operations and governance. Rate: £80.00 per hour Location: Stevenage Hybrid/Remote working: 3-4 days a week on site min, 1-2 remote. Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at 'time and a quarter' Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) SOC Coordinator Job Description: The SOC is undergoing a period of growth and maturity, with a focus on strengthening governance, improving operational resilience, enhancing monitoring capability in accordance with defence specific compliance requirements such as the DCC. The successful applicant with act as the deputy to the SOC Manager and serve as a key operational and governance lead within the team. Whilst SOC Operations contains technical analysts, engineers and security specialists, this role is primarily focussed on leadership, governance, stakeholder engagement and operational effectiveness. Responsibilities: demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains. The successful candidate will help coordinate the day-to-day operation of the SOC whilst ensuring governance activities, audits, working groups, recruitment, onboarding, documentation and security improvement activities continue to progress effectively. The Cyber Security SOC Coordinator key responsibilities are: Coordinate the implementation and maturity of Cyber security capability within DEx UK (Digital Excellence is the IT department) Deputise for the SOC Manager as required Deliver the SOC Security Working Groups across DEx and effectively track remediation and actions Responsible for the effective delivery and resilience of the 24x7 SOC shift rota Support the SOC Manager in the recruitment and on boarding process for all SOC resourcing Work in close collaboration with the Cyber Security Capability Manager Responsible for the responses and support to external requests and auditing of DEx within a cyber security context, such as ISO27001 audits, DCC and CE+ requests, GDPR requests, contractual questionnaires from customer or suppliers Coordinate vetting and access requests within the SOC in collaboration with the Cyber Security Capability Manager Responsible for attending the DEx CAB and ensuring that cyber security and compliance due diligence has taken place as well as reporting into SOC any impacting changes Take responsibility for the implementation of the Group cyber security (SOC) strategy within DEx UK, ensuring gaps and development areas are given assigned action owners To be the official interface of DEx cyber security for UK InfoSec, PCSO, GIMS, Personnel Security and National Cyber Procurement Coordinator Responsible for ensuring that DEx projects are informed of ITHC and pentest requirements prior to acceptance into service in line with policies Responsible for the coordination of any CHECK test or ITHC scoping activity which may impact the SOC Responsible for the creation, review and update of UK SOC documentation and support the delivery of Group policy and frameworks To advise and support the SOC and Vulnerability Management teams on flow management policy, incident response plans and playbooks Work in collaboration with CSC DEx in other Natcos (International Group Companies - France, Italy, Germany, Spain etc) Skillset/experience required: Ideally ISO 27001/CE+ Lead/Auditor DCC Assessor would be ideal if possible Suitable backgrounds may include SOC Leadership, Cyber Security governance andassurance, Information Security Management, Defence or National Security Operations. Military Leadership appointments with responsibility for people, operations and governance. Knowledge of SOC functions and operating models. Knowledge of Vulnerability management principles Risk management and risk treatment process Audit preparation and evidence gathering Awareness of Incident response processes. Security Policy development and implementation Audit preparation and evidence gathering Stakeholder management Security awareness of modern cyber threats and defensive practices JSPs and defence security policies/Defence assurance Frameworks (DCC)
25/06/2026
Contractor
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a SOC Coordinator subcontractor on an initial 6 month contract. Suitable backgrounds may include: SOC Leadership, SOC Manager, Cyber Security governance and assurance, Information Security Management, Defence or National Security Operations. Military Leadership appointments with responsibility for people, operations and governance. Rate: £80.00 per hour Location: Stevenage Hybrid/Remote working: 3-4 days a week on site min, 1-2 remote. Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at 'time and a quarter' Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) SOC Coordinator Job Description: The SOC is undergoing a period of growth and maturity, with a focus on strengthening governance, improving operational resilience, enhancing monitoring capability in accordance with defence specific compliance requirements such as the DCC. The successful applicant with act as the deputy to the SOC Manager and serve as a key operational and governance lead within the team. Whilst SOC Operations contains technical analysts, engineers and security specialists, this role is primarily focussed on leadership, governance, stakeholder engagement and operational effectiveness. Responsibilities: demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains. The successful candidate will help coordinate the day-to-day operation of the SOC whilst ensuring governance activities, audits, working groups, recruitment, onboarding, documentation and security improvement activities continue to progress effectively. The Cyber Security SOC Coordinator key responsibilities are: Coordinate the implementation and maturity of Cyber security capability within DEx UK (Digital Excellence is the IT department) Deputise for the SOC Manager as required Deliver the SOC Security Working Groups across DEx and effectively track remediation and actions Responsible for the effective delivery and resilience of the 24x7 SOC shift rota Support the SOC Manager in the recruitment and on boarding process for all SOC resourcing Work in close collaboration with the Cyber Security Capability Manager Responsible for the responses and support to external requests and auditing of DEx within a cyber security context, such as ISO27001 audits, DCC and CE+ requests, GDPR requests, contractual questionnaires from customer or suppliers Coordinate vetting and access requests within the SOC in collaboration with the Cyber Security Capability Manager Responsible for attending the DEx CAB and ensuring that cyber security and compliance due diligence has taken place as well as reporting into SOC any impacting changes Take responsibility for the implementation of the Group cyber security (SOC) strategy within DEx UK, ensuring gaps and development areas are given assigned action owners To be the official interface of DEx cyber security for UK InfoSec, PCSO, GIMS, Personnel Security and National Cyber Procurement Coordinator Responsible for ensuring that DEx projects are informed of ITHC and pentest requirements prior to acceptance into service in line with policies Responsible for the coordination of any CHECK test or ITHC scoping activity which may impact the SOC Responsible for the creation, review and update of UK SOC documentation and support the delivery of Group policy and frameworks To advise and support the SOC and Vulnerability Management teams on flow management policy, incident response plans and playbooks Work in collaboration with CSC DEx in other Natcos (International Group Companies - France, Italy, Germany, Spain etc) Skillset/experience required: Ideally ISO 27001/CE+ Lead/Auditor DCC Assessor would be ideal if possible Suitable backgrounds may include SOC Leadership, Cyber Security governance andassurance, Information Security Management, Defence or National Security Operations. Military Leadership appointments with responsibility for people, operations and governance. Knowledge of SOC functions and operating models. Knowledge of Vulnerability management principles Risk management and risk treatment process Audit preparation and evidence gathering Awareness of Incident response processes. Security Policy development and implementation Audit preparation and evidence gathering Stakeholder management Security awareness of modern cyber threats and defensive practices JSPs and defence security policies/Defence assurance Frameworks (DCC)
Business Analyst
easyJet Airline Company PLC Luton, Bedfordshire
Job Description - Business Analyst (17029) Job Description Business Analyst ( 17029 ) Description We have an exciting new opportunity for product led Business Analyst to play a key role within a product team focused on developing and optimising the front-end experience. Acting as the link between business, technology, and product, you'll help shape solutions, define user stories, and support the delivery of customer-focused features within the Revenue Mission. If you're looking to build your experience in a fast-paced product environment, work on customer-facing digital products, and play a hands on role in delivery, we'd love to hear from you. This is a permanent role, based in Luton! (Hybrid Working) What you'll be doing Embed within a cross functional squad focused on front end development for collaborating daily with engineers, designers, and product owners. Translate business and customer needs into clear, well structured user stories and acceptance criteria, ensuring they are ready for development. Lead and support agile ceremonies such as backlog refinement, Three Amigos sessions, and sprint planning to ensure shared understanding and delivery readiness. Contribute to initiatives from idea through to delivery, helping shape features that improve the customer journey and drive revenue outcomes. Use analysis and insight to refine requirements, improve processes, and support optimisation of the website experience. Maintain high quality documentation and backlog hygiene using tools like JIRA and Confluence, ensuring the team can deliver efficiently. What you'll bring to the team Experience as a Business Analyst, ideally working within Agile product teams. Strong experience writing user stories and defining acceptance criteria. Experience facilitating or contributing to agile ceremonies such as refinement and Three Amigos. Good understanding of front end/web application delivery (ecommerce experience desirable). Strong analytical and problem solving skills, with attention to detail. Effective communication and stakeholder collaboration skills. Familiarity with tools such as JIRA and Confluence. What we can offer you Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package (Work Away) enabling you to work abroad for up to 30 working days per year. Excellent staff travel benefits
25/06/2026
Full time
Job Description - Business Analyst (17029) Job Description Business Analyst ( 17029 ) Description We have an exciting new opportunity for product led Business Analyst to play a key role within a product team focused on developing and optimising the front-end experience. Acting as the link between business, technology, and product, you'll help shape solutions, define user stories, and support the delivery of customer-focused features within the Revenue Mission. If you're looking to build your experience in a fast-paced product environment, work on customer-facing digital products, and play a hands on role in delivery, we'd love to hear from you. This is a permanent role, based in Luton! (Hybrid Working) What you'll be doing Embed within a cross functional squad focused on front end development for collaborating daily with engineers, designers, and product owners. Translate business and customer needs into clear, well structured user stories and acceptance criteria, ensuring they are ready for development. Lead and support agile ceremonies such as backlog refinement, Three Amigos sessions, and sprint planning to ensure shared understanding and delivery readiness. Contribute to initiatives from idea through to delivery, helping shape features that improve the customer journey and drive revenue outcomes. Use analysis and insight to refine requirements, improve processes, and support optimisation of the website experience. Maintain high quality documentation and backlog hygiene using tools like JIRA and Confluence, ensuring the team can deliver efficiently. What you'll bring to the team Experience as a Business Analyst, ideally working within Agile product teams. Strong experience writing user stories and defining acceptance criteria. Experience facilitating or contributing to agile ceremonies such as refinement and Three Amigos. Good understanding of front end/web application delivery (ecommerce experience desirable). Strong analytical and problem solving skills, with attention to detail. Effective communication and stakeholder collaboration skills. Familiarity with tools such as JIRA and Confluence. What we can offer you Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package (Work Away) enabling you to work abroad for up to 30 working days per year. Excellent staff travel benefits
Technical Specialist - Detection, Engineering and Automation
Fidelity International Lower Kingswood, Surrey
Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
25/06/2026
Full time
Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
Service Desk Analyst
City of Bristol College Bristol, Gloucestershire
This role will be onsite 5 days a week at the University's flagship Temple Quarter Enterprise Campus - you will be front and centre, a visible and trusted presence for students, staff and visitors in one of the most dynamic environments in higher education. Delivering first class in-person IT support to a diverse campus community, both proactively & reactively. The Service Desk are seeking enthusiastic Service Desk Analysts who can efficiently deliver IT support services, through providing excellent customer service and first line technical support, actively working to anticipate user needs and promoting self-service to improve overall service quality. Being a recognisable, approachable presence across the campus, building relationships with users and stakeholders, operating as part of a four person rota that provides coverage across weekdays and weekends. Providing first line support, including computer hardware, peripherals, audiovisual, system access & software. Aiming to resolve tickets at the first point of contact, seeking input on more complex tickets from team members and allocating tickets that can't be resolved to appropriate teams to meet to the needs of our customers. What will you be doing? Serve as the initial point of contact for all inquiries and support requests from customers, following agreed procedures to provide efficient and excellent customer and technical support service. Support and assist with the operation of the IT Counter/Service Desk, providing a 'white glove' service for students and staff on Temple Quarter campus Investigate and resolve incidents and service requests within pre-determined limits, proactively seek out advice from more senior colleagues to develop knowledge and understanding and elevate complex issues to other teams when necessary. Promote and encourage self-service options, including knowledge base articles and user guides, to empower customers to resolve common issues independently. Identify recurring incidents and collaborate with colleagues to implement solutions. Log, track, and manage incidents and service requests using the appropriate tool, including identifying any gaps or shortfalls in data collected, to ensure accurate and timely documentation. Plan and organise own activities to achieve service delivery targets, undertaking the prioritisation and triage incidents based on urgency and impact, following agreed incident management processes. Contribute to the creation and maintenance of a comprehensive knowledge base, identifying gaps and documenting solutions to common issues for reference by customers and colleagues. Keep end-users informed about the progress of any incident or request they are involved in, liaising with management to devise any wider communication plans. Promote IT security policies and guidelines, assisting customers in translating and adopting practices to protect data and assets. Advise and gain the support of other University colleagues to contribute to service delivery and assist in the training of new colleagues on the team. Identify opportunities for continuing personal development, proactively remaining up to date with the latest advancements in digital technology and industry best practices. You should apply if Some experience in IT service management working in a 1st line IT Service Desk or service orientated support team role along with desk-side support experience. Experience in customer-facing role(s) Excellent analytical, problem-solving, and strategic-thinking abilities applied in a support role. Technical knowledge of desktop software, operating systems and/or hardware in common use with the ability to develop this with input from other colleagues. Customer-focused with outstanding communication and interpersonal skills. Proficiency in using IT service management tools and knowledge base software. Ability to work effectively in a team-oriented, fast-paced environment. NVQ Level 3 or HNC in a relevant technical subject or 'A' Levels including a STEM subject OR prior relevant work experience at this level. Knowledge of ITIL frameworks, processes, and methodologies and ideally certification. Certification in technical support and administration (e.g. SDI Service Desk Analyst, CompTIA A+, relevant Microsoft certifications) Additional information Grade: G School/Unit: IT Services Shift pattern: Shifts will include some weekend working This advert will close at 23:59 UK time on Monday 6th July
25/06/2026
Full time
This role will be onsite 5 days a week at the University's flagship Temple Quarter Enterprise Campus - you will be front and centre, a visible and trusted presence for students, staff and visitors in one of the most dynamic environments in higher education. Delivering first class in-person IT support to a diverse campus community, both proactively & reactively. The Service Desk are seeking enthusiastic Service Desk Analysts who can efficiently deliver IT support services, through providing excellent customer service and first line technical support, actively working to anticipate user needs and promoting self-service to improve overall service quality. Being a recognisable, approachable presence across the campus, building relationships with users and stakeholders, operating as part of a four person rota that provides coverage across weekdays and weekends. Providing first line support, including computer hardware, peripherals, audiovisual, system access & software. Aiming to resolve tickets at the first point of contact, seeking input on more complex tickets from team members and allocating tickets that can't be resolved to appropriate teams to meet to the needs of our customers. What will you be doing? Serve as the initial point of contact for all inquiries and support requests from customers, following agreed procedures to provide efficient and excellent customer and technical support service. Support and assist with the operation of the IT Counter/Service Desk, providing a 'white glove' service for students and staff on Temple Quarter campus Investigate and resolve incidents and service requests within pre-determined limits, proactively seek out advice from more senior colleagues to develop knowledge and understanding and elevate complex issues to other teams when necessary. Promote and encourage self-service options, including knowledge base articles and user guides, to empower customers to resolve common issues independently. Identify recurring incidents and collaborate with colleagues to implement solutions. Log, track, and manage incidents and service requests using the appropriate tool, including identifying any gaps or shortfalls in data collected, to ensure accurate and timely documentation. Plan and organise own activities to achieve service delivery targets, undertaking the prioritisation and triage incidents based on urgency and impact, following agreed incident management processes. Contribute to the creation and maintenance of a comprehensive knowledge base, identifying gaps and documenting solutions to common issues for reference by customers and colleagues. Keep end-users informed about the progress of any incident or request they are involved in, liaising with management to devise any wider communication plans. Promote IT security policies and guidelines, assisting customers in translating and adopting practices to protect data and assets. Advise and gain the support of other University colleagues to contribute to service delivery and assist in the training of new colleagues on the team. Identify opportunities for continuing personal development, proactively remaining up to date with the latest advancements in digital technology and industry best practices. You should apply if Some experience in IT service management working in a 1st line IT Service Desk or service orientated support team role along with desk-side support experience. Experience in customer-facing role(s) Excellent analytical, problem-solving, and strategic-thinking abilities applied in a support role. Technical knowledge of desktop software, operating systems and/or hardware in common use with the ability to develop this with input from other colleagues. Customer-focused with outstanding communication and interpersonal skills. Proficiency in using IT service management tools and knowledge base software. Ability to work effectively in a team-oriented, fast-paced environment. NVQ Level 3 or HNC in a relevant technical subject or 'A' Levels including a STEM subject OR prior relevant work experience at this level. Knowledge of ITIL frameworks, processes, and methodologies and ideally certification. Certification in technical support and administration (e.g. SDI Service Desk Analyst, CompTIA A+, relevant Microsoft certifications) Additional information Grade: G School/Unit: IT Services Shift pattern: Shifts will include some weekend working This advert will close at 23:59 UK time on Monday 6th July
Junior Developer - Salesforce Marketing Cloud
Experian Group
Role Overview Experian Consumer Services are looking for a motivated Junior Salesforce Marketing Cloud Developer to support the development, maintenance, and optimisation of our Salesforce Marketing Cloud platform. This is an excellent opportunity for someone who is passionate about CRM technology, digital marketing, and customer engagement. You will work closely with developers, campaign teams, analysts, and stakeholders to help build and deliver personalized marketing journeys, email campaigns, automations, and integrations within Salesforce Marketing Cloud. This is a hybrid, London based role (40% in the office) reporting to the Head of CRM Data & Operations. Important Responsibilities Help develop and maintain Salesforce Marketing Cloud solutions Build and deploy email campaigns, landing pages, and customer journeys Help create and maintain automations using Automation Studio and Journey Builder Develop SQL queries, data extensions, and segmentation logic Assist with API integrations and data synchronisation activities Support testing, troubleshooting, and bug fixing across SFMC implementations Work with marketing and CRM teams to understand campaign requirements Ensure campaigns follow best practice for deliverability, accessibility, and compliance Maintain documentation for technical processes and solutions Support platform governance, security, and data quality initiatives Experience and Skills Degree in Computer Science, Marketing Technology, Information Systems, or related field; or equivalent practical experience Relevant internships, placements, or junior development experience beneficial Programming background with some understanding of Salesforce Marketing Cloud Journey Builder Email Studio Automation Studio Contact Builder Essential Understanding of HTML/CSS for email development SQL Tools / Experience That Could Help (Not Essential) Experience with AMPscript or SSJS Understanding of REST/SOAP APIs Exposure to Salesforce CRM integrations Knowledge of digital marketing concepts and customer lifecycle marketing Salesforce Marketing Cloud certifications (or working towards one) Snowflake Fivetran
25/06/2026
Full time
Role Overview Experian Consumer Services are looking for a motivated Junior Salesforce Marketing Cloud Developer to support the development, maintenance, and optimisation of our Salesforce Marketing Cloud platform. This is an excellent opportunity for someone who is passionate about CRM technology, digital marketing, and customer engagement. You will work closely with developers, campaign teams, analysts, and stakeholders to help build and deliver personalized marketing journeys, email campaigns, automations, and integrations within Salesforce Marketing Cloud. This is a hybrid, London based role (40% in the office) reporting to the Head of CRM Data & Operations. Important Responsibilities Help develop and maintain Salesforce Marketing Cloud solutions Build and deploy email campaigns, landing pages, and customer journeys Help create and maintain automations using Automation Studio and Journey Builder Develop SQL queries, data extensions, and segmentation logic Assist with API integrations and data synchronisation activities Support testing, troubleshooting, and bug fixing across SFMC implementations Work with marketing and CRM teams to understand campaign requirements Ensure campaigns follow best practice for deliverability, accessibility, and compliance Maintain documentation for technical processes and solutions Support platform governance, security, and data quality initiatives Experience and Skills Degree in Computer Science, Marketing Technology, Information Systems, or related field; or equivalent practical experience Relevant internships, placements, or junior development experience beneficial Programming background with some understanding of Salesforce Marketing Cloud Journey Builder Email Studio Automation Studio Contact Builder Essential Understanding of HTML/CSS for email development SQL Tools / Experience That Could Help (Not Essential) Experience with AMPscript or SSJS Understanding of REST/SOAP APIs Exposure to Salesforce CRM integrations Knowledge of digital marketing concepts and customer lifecycle marketing Salesforce Marketing Cloud certifications (or working towards one) Snowflake Fivetran
IT Helpdesk Analyst
Woodlake Trails Bexhill-on-sea, Sussex
Compensation: £30,000 Per annum Weekly Hours: 35 Park Holidays UK is one of the leading holiday park operators, offering opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences! Overview Park Holidays UK is seeking a proactive and skilled IT Helpdesk Analyst to provide 1st and 2nd line technical support across our UK locations. This role ensures that employees have seamless access to IT services by addressing hardware and software issues, supporting projects, and striving for continuous service improvements. If you're an experienced IT professional with strong problem solving skills and a commitment to excellent customer service, we invite you to apply for this dynamic role. Job Duties Provide 1st and 2nd line IT support for all employees across the UK, resolving hardware and software issues, including laptops, desktops, iOS devices, Microsoft Suite, and Adobe Suite. Ensure all IT service requests and incidents are correctly logged, prioritised, and resolved in a timely manner. Manage the provisioning of end user devices (laptops, desktops, thin clients, iPhones, iPads) in accordance with company policies. Provide on site IT support during core business hours (Monday Friday, 08:00-18:00) on a weekly rota basis and offer out of hours/weekend support as needed. Visit remote sites when required to resolve issues and maintain IT operations. Identify and implement continuous service improvements to increase operational efficiency and service maturity. Support and maintain the change process by implementing frameworks and policies that minimise risk. Deliver excellent levels of customer service and satisfaction, acting as a point of escalation for users when necessary. Contribute to small projects, providing input and support as needed. Ensure that IT services adhere to company cybersecurity measures, working closely with the company's CISO. Continuously update knowledge of emerging technologies, industry trends, and best practices in IT service delivery. Requirements Experience providing support for Microsoft 365 products, including Office, Outlook, OneDrive, Active Directory, Group Policy, and Teams. Experience of networking fundamentals, including VLANs, DHCP, DNS, WLAN, managed switches, firewalls, access points, and structured cabling. Experience with multiple operating systems, up to Windows 11/Windows Server 2019. Experience working with Cloud based technology (Microsoft Azure, Office 365, Intune, Microsoft Entra) and modern device management. Experience with Azure Virtual Desktop, DLP, and Conditional Access technologies is an advantage. Relevant certifications such as ITIL, CompTIA, or ISO 27001 are a plus. Strong problem solving and analytical skills with a detail oriented approach. Customer Service Focus: Commitment to delivering excellent customer service and ensuring user satisfaction. Strong verbal and written communication skills, with the ability to explain technical concepts to non technical users. Ability to quickly understand and interpret complex problems and data. Strong organisational skills with the ability to prioritise tasks in a fast paced environment. A full UK driving license is required, as the role involves travel to remote sites. Flexibility to provide out of hours and weekend support on a rota basis. At Park Holidays UK, you'll be part of an industry leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: Generous discount on holidays across our parks Discount at all restaurants in park for you and your family Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family. Free premium eye test voucher Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more. Discounted gym memberships Free expert mortgage advice Company pension scheme Location Bexhill-On-Sea, East Sussex, GB, TN39 5ES
25/06/2026
Full time
Compensation: £30,000 Per annum Weekly Hours: 35 Park Holidays UK is one of the leading holiday park operators, offering opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences! Overview Park Holidays UK is seeking a proactive and skilled IT Helpdesk Analyst to provide 1st and 2nd line technical support across our UK locations. This role ensures that employees have seamless access to IT services by addressing hardware and software issues, supporting projects, and striving for continuous service improvements. If you're an experienced IT professional with strong problem solving skills and a commitment to excellent customer service, we invite you to apply for this dynamic role. Job Duties Provide 1st and 2nd line IT support for all employees across the UK, resolving hardware and software issues, including laptops, desktops, iOS devices, Microsoft Suite, and Adobe Suite. Ensure all IT service requests and incidents are correctly logged, prioritised, and resolved in a timely manner. Manage the provisioning of end user devices (laptops, desktops, thin clients, iPhones, iPads) in accordance with company policies. Provide on site IT support during core business hours (Monday Friday, 08:00-18:00) on a weekly rota basis and offer out of hours/weekend support as needed. Visit remote sites when required to resolve issues and maintain IT operations. Identify and implement continuous service improvements to increase operational efficiency and service maturity. Support and maintain the change process by implementing frameworks and policies that minimise risk. Deliver excellent levels of customer service and satisfaction, acting as a point of escalation for users when necessary. Contribute to small projects, providing input and support as needed. Ensure that IT services adhere to company cybersecurity measures, working closely with the company's CISO. Continuously update knowledge of emerging technologies, industry trends, and best practices in IT service delivery. Requirements Experience providing support for Microsoft 365 products, including Office, Outlook, OneDrive, Active Directory, Group Policy, and Teams. Experience of networking fundamentals, including VLANs, DHCP, DNS, WLAN, managed switches, firewalls, access points, and structured cabling. Experience with multiple operating systems, up to Windows 11/Windows Server 2019. Experience working with Cloud based technology (Microsoft Azure, Office 365, Intune, Microsoft Entra) and modern device management. Experience with Azure Virtual Desktop, DLP, and Conditional Access technologies is an advantage. Relevant certifications such as ITIL, CompTIA, or ISO 27001 are a plus. Strong problem solving and analytical skills with a detail oriented approach. Customer Service Focus: Commitment to delivering excellent customer service and ensuring user satisfaction. Strong verbal and written communication skills, with the ability to explain technical concepts to non technical users. Ability to quickly understand and interpret complex problems and data. Strong organisational skills with the ability to prioritise tasks in a fast paced environment. A full UK driving license is required, as the role involves travel to remote sites. Flexibility to provide out of hours and weekend support on a rota basis. At Park Holidays UK, you'll be part of an industry leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: Generous discount on holidays across our parks Discount at all restaurants in park for you and your family Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family. Free premium eye test voucher Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more. Discounted gym memberships Free expert mortgage advice Company pension scheme Location Bexhill-On-Sea, East Sussex, GB, TN39 5ES
Operational Excellence Analyst
General Dynamics Land Systems UK Pentrebach, Mid Glamorgan
General Dynamics Land Systems is on the look-out for a full-time Operational Excellence Analyst to join our Enterprise Excellence Team, based in Merthyr Tydfil. The successful and inclusive candidate will earn a favourable salary of £32,800 to £41,000 based on experience and potential. This is an ideal role for someone who has a proactive and positive mindset and a keen desire to grow professionally. The role focuses on converting business and stakeholder requirements into insight rich Power BI dashboards, uncovering improvement opportunities through rigorous data analysis, maintaining and improving core business data systems, and supporting process automation to remove waste and standardise ways of working. If you were already working in this position, this is what you would have been working on this week: Data, Analytics & Reporting Facilitate requirements gathering with stakeholders and translate business questions into well structured metrics, data models and Power BI dashboards (DAX, Power Query) Build, iterate and maintain interactive visuals and KPI packs to support daily/weekly performance reviews, benefit tracking and executive reporting Responsible for day to day management of key operational datasets to ensure accuracy and consistency Review operational datasets for trends, constraints and waste to help establish business insights and opportunities for improvement Support the development of automated workflows using tools such as Power Automate, scripts, or low code solutions Contribute ideas and practical solutions to modernise reporting and business processes Stakeholder Engagement Provide timely and accurate data insights to key business stakeholders Build effective working relationships across all operational functions Facilitate cross functional workshops (Voice of the Customer, SIPOC, Value Stream Mapping) and coach teams in data driven problem solving To apply for this role, you will require the following: Strong analytical mindset with the ability to work confidently with data Experience or working knowledge of: Microsoft Excel (including Power Query and advanced formulas) Demonstrated experience turning stakeholder requirements into BI deliverables Good communication skills with the ability to explain data and insights clearly at all business levels Organised, proactive, and able to manage multiple tasks effectively Eligible to obtain UK SC security clearance Exposure to workflow automation tools such as Power Automate Interest in digital transformation, automation, and modern analytics tools (including Copilot) Degree (or equivalent experience) in a quantitative, business, engineering or data discipline Experience in defence industry or complex operational environment Formal Lean Six Sigma certification (Yellow/Green Belt) Our Company Benefits: A flexible benefits scheme - allowing you to adapt your benefits to suit yours and your family's needs A personalised career development plan, alongside regular progress reviews - supporting and valuing your progression within the Company Professional training and development courses, both internal and external - allowing you to reach your full potential A flexible working environment where your contributions are recognised and rewarded, which includes compressed hours, reduced hours and job share A Company sports and social club, offering events at discounted prices - giving you the opportunity to meet and socialise with your fellow colleagues outside the workplace About General Dynamics UK General Dynamics Land Systems is a global leader in providing products and support across the full spectrum of combat vehicles. Our global team has more than 6,000 employees working towards creating a diverse product portfolio delivering best in class capability to Armed Forces communities worldwide. In the UK, we employee more than 650 people and are leading the way in Armoured Fighting Vehicles and sustainment services. Our vision is documented and embedded into our culture, so all employees understand the Company's direction and their role in achieving it. We are currently delivering the AJAX programme, providing 589 Armoured Fighting Vehicles in six variants to the British Army and have also developed and delivered 400 Foxhound vehicles - a highly protected and mobile 4x4 platform with high deployment availability. We believe in maintaining a diverse workplace - inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we invite you to join our high performance team As part of our commitment to inclusion and diversity we welcome in particular applications from women, members of the LGBTQIA+ community and ethnic minority groups. We are a Disability Confident Employer, as such we offer an interview to disabled people who meet the minimum criteria for the job. At General Dynamics Land Systems, we strive to be champions who drive diversity, equity and inclusion. We are committed to our values and beliefs to provide a healthy and secure working environment that empowers team members to build careers that reward. We are focused on supporting an inclusive company that recognizes the value in creating a dynamic team that is diverse. As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call or send an e mail to email protected for assistance and let us know the nature of your request and your contact information.
25/06/2026
Full time
General Dynamics Land Systems is on the look-out for a full-time Operational Excellence Analyst to join our Enterprise Excellence Team, based in Merthyr Tydfil. The successful and inclusive candidate will earn a favourable salary of £32,800 to £41,000 based on experience and potential. This is an ideal role for someone who has a proactive and positive mindset and a keen desire to grow professionally. The role focuses on converting business and stakeholder requirements into insight rich Power BI dashboards, uncovering improvement opportunities through rigorous data analysis, maintaining and improving core business data systems, and supporting process automation to remove waste and standardise ways of working. If you were already working in this position, this is what you would have been working on this week: Data, Analytics & Reporting Facilitate requirements gathering with stakeholders and translate business questions into well structured metrics, data models and Power BI dashboards (DAX, Power Query) Build, iterate and maintain interactive visuals and KPI packs to support daily/weekly performance reviews, benefit tracking and executive reporting Responsible for day to day management of key operational datasets to ensure accuracy and consistency Review operational datasets for trends, constraints and waste to help establish business insights and opportunities for improvement Support the development of automated workflows using tools such as Power Automate, scripts, or low code solutions Contribute ideas and practical solutions to modernise reporting and business processes Stakeholder Engagement Provide timely and accurate data insights to key business stakeholders Build effective working relationships across all operational functions Facilitate cross functional workshops (Voice of the Customer, SIPOC, Value Stream Mapping) and coach teams in data driven problem solving To apply for this role, you will require the following: Strong analytical mindset with the ability to work confidently with data Experience or working knowledge of: Microsoft Excel (including Power Query and advanced formulas) Demonstrated experience turning stakeholder requirements into BI deliverables Good communication skills with the ability to explain data and insights clearly at all business levels Organised, proactive, and able to manage multiple tasks effectively Eligible to obtain UK SC security clearance Exposure to workflow automation tools such as Power Automate Interest in digital transformation, automation, and modern analytics tools (including Copilot) Degree (or equivalent experience) in a quantitative, business, engineering or data discipline Experience in defence industry or complex operational environment Formal Lean Six Sigma certification (Yellow/Green Belt) Our Company Benefits: A flexible benefits scheme - allowing you to adapt your benefits to suit yours and your family's needs A personalised career development plan, alongside regular progress reviews - supporting and valuing your progression within the Company Professional training and development courses, both internal and external - allowing you to reach your full potential A flexible working environment where your contributions are recognised and rewarded, which includes compressed hours, reduced hours and job share A Company sports and social club, offering events at discounted prices - giving you the opportunity to meet and socialise with your fellow colleagues outside the workplace About General Dynamics UK General Dynamics Land Systems is a global leader in providing products and support across the full spectrum of combat vehicles. Our global team has more than 6,000 employees working towards creating a diverse product portfolio delivering best in class capability to Armed Forces communities worldwide. In the UK, we employee more than 650 people and are leading the way in Armoured Fighting Vehicles and sustainment services. Our vision is documented and embedded into our culture, so all employees understand the Company's direction and their role in achieving it. We are currently delivering the AJAX programme, providing 589 Armoured Fighting Vehicles in six variants to the British Army and have also developed and delivered 400 Foxhound vehicles - a highly protected and mobile 4x4 platform with high deployment availability. We believe in maintaining a diverse workplace - inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we invite you to join our high performance team As part of our commitment to inclusion and diversity we welcome in particular applications from women, members of the LGBTQIA+ community and ethnic minority groups. We are a Disability Confident Employer, as such we offer an interview to disabled people who meet the minimum criteria for the job. At General Dynamics Land Systems, we strive to be champions who drive diversity, equity and inclusion. We are committed to our values and beliefs to provide a healthy and secure working environment that empowers team members to build careers that reward. We are focused on supporting an inclusive company that recognizes the value in creating a dynamic team that is diverse. As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call or send an e mail to email protected for assistance and let us know the nature of your request and your contact information.
Technical Lead
Mars, Incorporated and its Affiliates
Job Description As the Technical Lead for Generative AI & Cloud Technologies, the associate will be the primary technical authority driving the design, integration, and development of our enterprise-level artificial intelligence and cloud-native solutions. Reporting to the Global Head of Data, AI andEnterprise Architecture, the person in this role will be a part of the FN Digital Technologies team. The role operates globally and partners with FN business and digital leaders across all functions. Context and Scope Mars Food & Nutrition is a leading CPG business that leverages digital technologies to deliver innovative products and services to our customers. As we continue to expand our digital offerings and optimize our operations, we are seeking a highly skilled Technical Architect to join our dynamic team. The role sits within the Global Food & Nutrition Digital Technology Team and provides Insight, Thought Leadership, and Technology guidance to various tech projects/initiatives for the Segment. This role partners with the central Mars Inc. Digital Technology team to understand capabilities that currently exist as well as what new capabilities are being explored. Key Responsibilities Lead the design, development, and implementation of various technology initiatives that align with business requirements and strategic goals. Rapid Prototyping: Build quick Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) using emerging AI models and frameworks to solve complex business challenges. Collaborate with cross-functional teams including business stakeholders, project managers, developers, and analysts to gather requirements and define technical specifications. Create high-level and detailed architecture designs, considering factors such as performance, security, integration, and user experience. Evaluate and recommend new technologies, tools, and methodologies to improve system performance and reliability. Stay up-to-date with the latest technology trends, updates, and industry best practices to ensure our solutions remain current and competitive. Assist in the estimation of project timelines, resources, and budgets related to proposed architecture and development efforts. Contribute to the development and maintenance of technology architecture standards, guidelines, and documentation and roadmaps. Job Specifications/Qualifications Between 8-14 years of total software engineering experience, with at least 3+ years in a technical leadership or architectural design capacity. Strong experience in designing mission-critical Secure, High Availability, performant solution and deployment in large transaction volume environment. Hands-on Coding expertise with deep knowledge on using Github CoPilot, Claude Code and/or similar AI assisted coding tools. Designing and implementing multi-agent orchestration, function calling, tool use, long-term memory management, and guardrails. Proficient with integration technologies and protocols (APIs,ReST,HTTPS etc ) Expertise in AI/ML algorithms, enterprise-scale applications, and SaaS AI platforms (e.g., MS Copilot, Google Gemini Enterprise, Google Vertex AI, Claude), with experience integrating AI solutions with enterprise systems (Microsoft, Workday, SAP) to enable connected experiences across search and conversational AI. Advanced architectural expertise in Microsoft Azure, or Google Cloud Platform (Azure/GCP preferred), specifically around modern compute (Kubernetes/AKS/EKS, Serverless), IAM, networks, and secure storage. 2 to 4 years' experience in CPG, Retail domain. Excellent analytical and problem-solving skills, with the ability to think strategically and translate business requirements into actionable architectural designs. Strong collaboration skills, working with external technology vendors. Learning agility and desire to learn new technology. Strong problem analysis, negotiating and influencing skills. Proven track record to get things done in a matrixed organization and influencing without authority Nice to have - AI certifications (e.g., Azure AI Engineer, Google ML Engineer, TOGAF).
25/06/2026
Full time
Job Description As the Technical Lead for Generative AI & Cloud Technologies, the associate will be the primary technical authority driving the design, integration, and development of our enterprise-level artificial intelligence and cloud-native solutions. Reporting to the Global Head of Data, AI andEnterprise Architecture, the person in this role will be a part of the FN Digital Technologies team. The role operates globally and partners with FN business and digital leaders across all functions. Context and Scope Mars Food & Nutrition is a leading CPG business that leverages digital technologies to deliver innovative products and services to our customers. As we continue to expand our digital offerings and optimize our operations, we are seeking a highly skilled Technical Architect to join our dynamic team. The role sits within the Global Food & Nutrition Digital Technology Team and provides Insight, Thought Leadership, and Technology guidance to various tech projects/initiatives for the Segment. This role partners with the central Mars Inc. Digital Technology team to understand capabilities that currently exist as well as what new capabilities are being explored. Key Responsibilities Lead the design, development, and implementation of various technology initiatives that align with business requirements and strategic goals. Rapid Prototyping: Build quick Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) using emerging AI models and frameworks to solve complex business challenges. Collaborate with cross-functional teams including business stakeholders, project managers, developers, and analysts to gather requirements and define technical specifications. Create high-level and detailed architecture designs, considering factors such as performance, security, integration, and user experience. Evaluate and recommend new technologies, tools, and methodologies to improve system performance and reliability. Stay up-to-date with the latest technology trends, updates, and industry best practices to ensure our solutions remain current and competitive. Assist in the estimation of project timelines, resources, and budgets related to proposed architecture and development efforts. Contribute to the development and maintenance of technology architecture standards, guidelines, and documentation and roadmaps. Job Specifications/Qualifications Between 8-14 years of total software engineering experience, with at least 3+ years in a technical leadership or architectural design capacity. Strong experience in designing mission-critical Secure, High Availability, performant solution and deployment in large transaction volume environment. Hands-on Coding expertise with deep knowledge on using Github CoPilot, Claude Code and/or similar AI assisted coding tools. Designing and implementing multi-agent orchestration, function calling, tool use, long-term memory management, and guardrails. Proficient with integration technologies and protocols (APIs,ReST,HTTPS etc ) Expertise in AI/ML algorithms, enterprise-scale applications, and SaaS AI platforms (e.g., MS Copilot, Google Gemini Enterprise, Google Vertex AI, Claude), with experience integrating AI solutions with enterprise systems (Microsoft, Workday, SAP) to enable connected experiences across search and conversational AI. Advanced architectural expertise in Microsoft Azure, or Google Cloud Platform (Azure/GCP preferred), specifically around modern compute (Kubernetes/AKS/EKS, Serverless), IAM, networks, and secure storage. 2 to 4 years' experience in CPG, Retail domain. Excellent analytical and problem-solving skills, with the ability to think strategically and translate business requirements into actionable architectural designs. Strong collaboration skills, working with external technology vendors. Learning agility and desire to learn new technology. Strong problem analysis, negotiating and influencing skills. Proven track record to get things done in a matrixed organization and influencing without authority Nice to have - AI certifications (e.g., Azure AI Engineer, Google ML Engineer, TOGAF).
Admissions Platform Systems Analyst
Merlin Entertainments - Corporate
What you'll bring to the team Admissions Platform Systems Analyst Location: London/Hybrid Hours: 37.5 hours per week Contract: Permanent The Admissions Platform Systems Analyst plays a key role within Merlin Entertainments, responsible for analysing, maintaining, and enhancing the admissions platform to ensure strong performance and seamless integration across global attractions. Acting as both a technical and operational specialist, this role provides insights, resolves complex system issues, and supports the delivery of new features. Success relies on close collaboration with internal teams and external partners to ensure the platform operates efficiently and consistently supports an exceptional guest experience. Responsibilities: Platform Analysis & Optimisation Monitor platform performance to identify issues, remove bottlenecks, and enhance overall efficiency and user experience. Analyse platform data to uncover insights that influence improvements and support effective decision making. Review and refine operational workflows to maximise platform functionality. Optimise the end to end customer journey, improving usability and conversion across all touchpoints. Act as a subject matter expert, providing technical guidance that shapes business decisions. Technical Support & Troubleshooting Serve as the main technical contact for resolving complex platform issues, working closely with internal IT teams and third party vendors. Oversee routine maintenance and updates to ensure the platform remains secure, compliant, and fully supported. Maintain clear, accurate documentation covering configurations, workflows, and troubleshooting processes. Ensure consistent system configuration across attractions while accommodating local needs and commercial objectives. Test and approve new features, ensuring they meet requirements and quality standards before launch. Development & Collaboration Support the design, testing, and deployment of new platform features in partnership with development teams and key stakeholders. Build strong relationships with teams such as marketing, admissions, and IT to ensure the platform evolves in line with business goals. Partner with external technology providers to deliver updates, integrations, and ongoing support. Gather and translate requirements for complex business challenges to guide technical solutions. Champion best practices and promote consistent, effective use of functionality across the platform and related systems. Qualifications & Experience Proven experience in systems analysis or a related technical role, ideally within the tourism, hospitality, or entertainment sectors. Strong understanding of digital platforms, system integration, and data analysis. Demonstrated ability to resolve complex technical issues and deliver system improvements. Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive
25/06/2026
Full time
What you'll bring to the team Admissions Platform Systems Analyst Location: London/Hybrid Hours: 37.5 hours per week Contract: Permanent The Admissions Platform Systems Analyst plays a key role within Merlin Entertainments, responsible for analysing, maintaining, and enhancing the admissions platform to ensure strong performance and seamless integration across global attractions. Acting as both a technical and operational specialist, this role provides insights, resolves complex system issues, and supports the delivery of new features. Success relies on close collaboration with internal teams and external partners to ensure the platform operates efficiently and consistently supports an exceptional guest experience. Responsibilities: Platform Analysis & Optimisation Monitor platform performance to identify issues, remove bottlenecks, and enhance overall efficiency and user experience. Analyse platform data to uncover insights that influence improvements and support effective decision making. Review and refine operational workflows to maximise platform functionality. Optimise the end to end customer journey, improving usability and conversion across all touchpoints. Act as a subject matter expert, providing technical guidance that shapes business decisions. Technical Support & Troubleshooting Serve as the main technical contact for resolving complex platform issues, working closely with internal IT teams and third party vendors. Oversee routine maintenance and updates to ensure the platform remains secure, compliant, and fully supported. Maintain clear, accurate documentation covering configurations, workflows, and troubleshooting processes. Ensure consistent system configuration across attractions while accommodating local needs and commercial objectives. Test and approve new features, ensuring they meet requirements and quality standards before launch. Development & Collaboration Support the design, testing, and deployment of new platform features in partnership with development teams and key stakeholders. Build strong relationships with teams such as marketing, admissions, and IT to ensure the platform evolves in line with business goals. Partner with external technology providers to deliver updates, integrations, and ongoing support. Gather and translate requirements for complex business challenges to guide technical solutions. Champion best practices and promote consistent, effective use of functionality across the platform and related systems. Qualifications & Experience Proven experience in systems analysis or a related technical role, ideally within the tourism, hospitality, or entertainment sectors. Strong understanding of digital platforms, system integration, and data analysis. Demonstrated ability to resolve complex technical issues and deliver system improvements. Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive
Precept Recruit
ServiceNow Platform Support Analyst (1st / 2nd Line)
Precept Recruit City, Derby
Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration
25/06/2026
Full time
Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration
F.J. WILSON
Salesforce Technical Lead - 12-month FTC
F.J. WILSON
Salesforce Technical Lead - 12-month FTC About the opportunity We are seeking an experienced Salesforce Technical Lead to join a collaborative Transformation & Technology team during an exciting period of digital change. This role offers the opportunity to take a leading role in shaping, delivering and improving Salesforce solutions that support business growth, operational efficiency and exceptional customer experiences. You will provide technical leadership across the Salesforce platform, combining hands-on development expertise with the ability to understand business challenges, translate requirements into effective solutions and communicate technical concepts clearly to non-technical stakeholders. Key facts: Contract: 12-month fixed term Salary: circa £55,000 per annum Location: Hybrid - home working with approximately 4 days per month in the Buckinghamshire office The role As Salesforce Technical Lead, you will be responsible for the technical design, development and ongoing optimisation of Salesforce solutions across CRM, Sales Cloud, Service Cloud and Marketing Cloud. You will work closely with product owners, business analysts, internal teams and external partners to understand business needs, define technical approaches and deliver scalable, secure and maintainable solutions. This is a hands-on technical leadership role where you will be expected to design and deliver solutions end-to-end, from understanding requirements through to development, testing, deployment and continuous improvement. Key responsibilities will include: Designing and delivering Salesforce solutions from initial concept through to implementation Providing technical leadership across Salesforce CRM, Sales Cloud, Service Cloud and Marketing Cloud Developing and configuring Salesforce functionality using: Apex Lightning Web Components (LWC) Salesforce Flows Marketing Cloud automations, journeys and data extensions Translating business requirements into practical Salesforce solutions, explaining technical considerations clearly to non-technical stakeholders Working collaboratively with product owners, business teams and technology colleagues to understand needs and deliver value Designing and supporting Salesforce integrations using APIs and middleware solutions Ensuring solutions follow Salesforce best practices around architecture, security, data quality and maintainability Supporting release management, testing, deployment and CI/CD processes Conducting code reviews and ensuring high-quality development standards Troubleshooting issues, supporting incident resolution and identifying opportunities for improvement Maintaining clear technical documentation, including solution designs, configuration notes and integration details About you You will be an experienced Salesforce professional who can demonstrate strong technical capability alongside excellent communication skills. You will ideally be able to talk through a Salesforce solution you have designed and delivered end-to-end - explaining the business challenge, your technical approach, the implementation and the outcome. You will bring: Strong hands-on Salesforce development experience Proven experience designing and delivering Salesforce solutions Strong Apex development skills, including writing clean, maintainable code and supporting testing Experience building solutions using Salesforce Flow and Lightning Web Components (LWC) Experience across Salesforce Sales Cloud and Service Cloud Ideally, experience with Salesforce Marketing Cloud Experience integrating Salesforce with external platforms through APIs The ability to understand business requirements and translate them into effective technical solutions Confidence communicating with both technical teams and non-technical stakeholders Experience working in Agile delivery environments What's on offer You'll join an organisation that values innovation, collaboration and delivering meaningful digital improvements. This is an opportunity to make a real impact on a key Salesforce platform while working alongside talented colleagues across technology and the wider organisation. Interested? To arrange a confidential conversation with FJWilson Talent before applying, you can email us at resourcingteam at fjwilson com Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is resourcingteam at fjwilson com Our privacy policy is available on our website: fjwilson com/notices/ The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised
25/06/2026
Full time
Salesforce Technical Lead - 12-month FTC About the opportunity We are seeking an experienced Salesforce Technical Lead to join a collaborative Transformation & Technology team during an exciting period of digital change. This role offers the opportunity to take a leading role in shaping, delivering and improving Salesforce solutions that support business growth, operational efficiency and exceptional customer experiences. You will provide technical leadership across the Salesforce platform, combining hands-on development expertise with the ability to understand business challenges, translate requirements into effective solutions and communicate technical concepts clearly to non-technical stakeholders. Key facts: Contract: 12-month fixed term Salary: circa £55,000 per annum Location: Hybrid - home working with approximately 4 days per month in the Buckinghamshire office The role As Salesforce Technical Lead, you will be responsible for the technical design, development and ongoing optimisation of Salesforce solutions across CRM, Sales Cloud, Service Cloud and Marketing Cloud. You will work closely with product owners, business analysts, internal teams and external partners to understand business needs, define technical approaches and deliver scalable, secure and maintainable solutions. This is a hands-on technical leadership role where you will be expected to design and deliver solutions end-to-end, from understanding requirements through to development, testing, deployment and continuous improvement. Key responsibilities will include: Designing and delivering Salesforce solutions from initial concept through to implementation Providing technical leadership across Salesforce CRM, Sales Cloud, Service Cloud and Marketing Cloud Developing and configuring Salesforce functionality using: Apex Lightning Web Components (LWC) Salesforce Flows Marketing Cloud automations, journeys and data extensions Translating business requirements into practical Salesforce solutions, explaining technical considerations clearly to non-technical stakeholders Working collaboratively with product owners, business teams and technology colleagues to understand needs and deliver value Designing and supporting Salesforce integrations using APIs and middleware solutions Ensuring solutions follow Salesforce best practices around architecture, security, data quality and maintainability Supporting release management, testing, deployment and CI/CD processes Conducting code reviews and ensuring high-quality development standards Troubleshooting issues, supporting incident resolution and identifying opportunities for improvement Maintaining clear technical documentation, including solution designs, configuration notes and integration details About you You will be an experienced Salesforce professional who can demonstrate strong technical capability alongside excellent communication skills. You will ideally be able to talk through a Salesforce solution you have designed and delivered end-to-end - explaining the business challenge, your technical approach, the implementation and the outcome. You will bring: Strong hands-on Salesforce development experience Proven experience designing and delivering Salesforce solutions Strong Apex development skills, including writing clean, maintainable code and supporting testing Experience building solutions using Salesforce Flow and Lightning Web Components (LWC) Experience across Salesforce Sales Cloud and Service Cloud Ideally, experience with Salesforce Marketing Cloud Experience integrating Salesforce with external platforms through APIs The ability to understand business requirements and translate them into effective technical solutions Confidence communicating with both technical teams and non-technical stakeholders Experience working in Agile delivery environments What's on offer You'll join an organisation that values innovation, collaboration and delivering meaningful digital improvements. This is an opportunity to make a real impact on a key Salesforce platform while working alongside talented colleagues across technology and the wider organisation. Interested? To arrange a confidential conversation with FJWilson Talent before applying, you can email us at resourcingteam at fjwilson com Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is resourcingteam at fjwilson com Our privacy policy is available on our website: fjwilson com/notices/ The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised
itecopeople
Business Design Analyst
itecopeople
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
24/06/2026
Full time
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
Synergize Consulting Ltd
ServiceNow Platform Developer
Synergize Consulting Ltd
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
24/06/2026
Contractor
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
Admissions Platform Analyst - Optimize Guest Experience
Merlin Entertainments - Corporate
What you'll bring to the team Admissions Platform Systems Analyst Location: London/Hybrid Hours: 37.5 hours per week Contract: Permanent The Admissions Platform Systems Analyst plays a key role within Merlin Entertainments, responsible for analysing, maintaining, and enhancing the admissions platform to ensure strong performance and seamless integration across global attractions. Acting as both a technical and operational specialist, this role provides insights, resolves complex system issues, and supports the delivery of new features. Success relies on close collaboration with internal teams and external partners to ensure the platform operates efficiently and consistently supports an exceptional guest experience. Responsibilities: Platform Analysis & Optimisation Monitor platform performance to identify issues, remove bottlenecks, and enhance overall efficiency and user experience. Analyse platform data to uncover insights that influence improvements and support effective decision making. Review and refine operational workflows to maximise platform functionality. Optimise the end to end customer journey, improving usability and conversion across all touchpoints. Act as a subject matter expert, providing technical guidance that shapes business decisions. Technical Support & Troubleshooting Serve as the main technical contact for resolving complex platform issues, working closely with internal IT teams and third party vendors. Oversee routine maintenance and updates to ensure the platform remains secure, compliant, and fully supported. Maintain clear, accurate documentation covering configurations, workflows, and troubleshooting processes. Ensure consistent system configuration across attractions while accommodating local needs and commercial objectives. Test and approve new features, ensuring they meet requirements and quality standards before launch. Development & Collaboration Support the design, testing, and deployment of new platform features in partnership with development teams and key stakeholders. Build strong relationships with teams such as marketing, admissions, and IT to ensure the platform evolves in line with business goals. Partner with external technology providers to deliver updates, integrations, and ongoing support. Gather and translate requirements for complex business challenges to guide technical solutions. Champion best practices and promote consistent, effective use of functionality across the platform and related systems. Qualifications & Experience Proven experience in systems analysis or a related technical role, ideally within the tourism, hospitality, or entertainment sectors. Strong understanding of digital platforms, system integration, and data analysis. Demonstrated ability to resolve complex technical issues and deliver system improvements. Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive
24/06/2026
Full time
What you'll bring to the team Admissions Platform Systems Analyst Location: London/Hybrid Hours: 37.5 hours per week Contract: Permanent The Admissions Platform Systems Analyst plays a key role within Merlin Entertainments, responsible for analysing, maintaining, and enhancing the admissions platform to ensure strong performance and seamless integration across global attractions. Acting as both a technical and operational specialist, this role provides insights, resolves complex system issues, and supports the delivery of new features. Success relies on close collaboration with internal teams and external partners to ensure the platform operates efficiently and consistently supports an exceptional guest experience. Responsibilities: Platform Analysis & Optimisation Monitor platform performance to identify issues, remove bottlenecks, and enhance overall efficiency and user experience. Analyse platform data to uncover insights that influence improvements and support effective decision making. Review and refine operational workflows to maximise platform functionality. Optimise the end to end customer journey, improving usability and conversion across all touchpoints. Act as a subject matter expert, providing technical guidance that shapes business decisions. Technical Support & Troubleshooting Serve as the main technical contact for resolving complex platform issues, working closely with internal IT teams and third party vendors. Oversee routine maintenance and updates to ensure the platform remains secure, compliant, and fully supported. Maintain clear, accurate documentation covering configurations, workflows, and troubleshooting processes. Ensure consistent system configuration across attractions while accommodating local needs and commercial objectives. Test and approve new features, ensuring they meet requirements and quality standards before launch. Development & Collaboration Support the design, testing, and deployment of new platform features in partnership with development teams and key stakeholders. Build strong relationships with teams such as marketing, admissions, and IT to ensure the platform evolves in line with business goals. Partner with external technology providers to deliver updates, integrations, and ongoing support. Gather and translate requirements for complex business challenges to guide technical solutions. Champion best practices and promote consistent, effective use of functionality across the platform and related systems. Qualifications & Experience Proven experience in systems analysis or a related technical role, ideally within the tourism, hospitality, or entertainment sectors. Strong understanding of digital platforms, system integration, and data analysis. Demonstrated ability to resolve complex technical issues and deliver system improvements. Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive
VodafoneThree - Product Owner - Identity
Vodafone Group Plc
Location: London or Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday What you'll do This role is responsible for shaping and delivering digital products that delight users and drive business value. The Product Owner will understand the identity experience and team and ensures improvements are delivered in the best way. Bridging the gap between stakeholders, development teams, and end users, the Product Owner is deeply involved in translating business needs into actionable features and detailed user stories. The role is hands on and collaborates closely with the Scrum team, supporting delivery by ensuring developers have a clear understanding of the requirements and goals. Feature Definition and User Story Creation: Elicit, analyse, and document business requirements; translate them into clear, prioritised features and comprehensive user stories with detailed acceptance criteria for identity improvements User Experience Advocacy: Work with UX designers, using user research and data to inform user stories, personas, and journey maps, ensuring solutions truly meet user needs. Backlog Management: Own and maintain the product backlog, ensuring all features and stories are up to date, well articulated, and reflect stakeholder input and evolving priorities. Stakeholder Collaboration: Engage proactively with business stakeholders to understand pain points, goals, and opportunities. Facilitate workshops and requirements gathering sessions to capture needs and define solutions. Foster close communication to ensure all developers understand the 'why' behind each feature and feel empowered to ask questions, propose solutions, and deliver their best work. Participate in Scrum ceremonies and continuously provide feedback and clarification to remove blockers and enable outstanding results. Sprint Planning and Delivery: Collaborate with Agile teams during sprint planning, refining user stories, clarifying requirements, and accepting completed work based on pre defined criteria. Communicate progress, value delivered, and upcoming priorities to stakeholders through regular updates while ensuring alignment of product roadmap with overall digital and commercial strategy. Run regular demos with stakeholders about capabilities delivered and ideas for future enhancements, and provide regular reporting across a set of products to ensure overall contribution to Digital KPIs on identity are met. Who you are Understanding of digital product development, with experience in identity, authentication or security roles and ideally an understanding of identity and access management systems and protocols. Demonstrated experience as a Product Owner or Business Analyst in a digital environment, ideally with experience in mobile apps, care and/or shop platforms. Proven ability to understand business requirements and write them into clear, actionable user stories and features. Good communication and stakeholder management skills across technical and non technical teams. Demonstrated ability to deliver measurable improvements across business KPIs with proficiency in data analysis and using insights to inform product decisions and prioritise based on value and customer impact. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalised benefits include discounts, vouchers, a pension plan, and more. We support career growth through learning tools and provide top notch parental leave policies. What to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator's standards. Reasonable adjustments or accessibility requests are accommodated; please consult our Careers website for guidance. Equal Opportunity We are a Disability Confident Employer and encourage individuals with disabilities to apply. The 'Offer an Interview' scheme aims to offer interviews to a fair and proportionate number of applicants with disabilities who meet the essential criteria.
24/06/2026
Full time
Location: London or Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday What you'll do This role is responsible for shaping and delivering digital products that delight users and drive business value. The Product Owner will understand the identity experience and team and ensures improvements are delivered in the best way. Bridging the gap between stakeholders, development teams, and end users, the Product Owner is deeply involved in translating business needs into actionable features and detailed user stories. The role is hands on and collaborates closely with the Scrum team, supporting delivery by ensuring developers have a clear understanding of the requirements and goals. Feature Definition and User Story Creation: Elicit, analyse, and document business requirements; translate them into clear, prioritised features and comprehensive user stories with detailed acceptance criteria for identity improvements User Experience Advocacy: Work with UX designers, using user research and data to inform user stories, personas, and journey maps, ensuring solutions truly meet user needs. Backlog Management: Own and maintain the product backlog, ensuring all features and stories are up to date, well articulated, and reflect stakeholder input and evolving priorities. Stakeholder Collaboration: Engage proactively with business stakeholders to understand pain points, goals, and opportunities. Facilitate workshops and requirements gathering sessions to capture needs and define solutions. Foster close communication to ensure all developers understand the 'why' behind each feature and feel empowered to ask questions, propose solutions, and deliver their best work. Participate in Scrum ceremonies and continuously provide feedback and clarification to remove blockers and enable outstanding results. Sprint Planning and Delivery: Collaborate with Agile teams during sprint planning, refining user stories, clarifying requirements, and accepting completed work based on pre defined criteria. Communicate progress, value delivered, and upcoming priorities to stakeholders through regular updates while ensuring alignment of product roadmap with overall digital and commercial strategy. Run regular demos with stakeholders about capabilities delivered and ideas for future enhancements, and provide regular reporting across a set of products to ensure overall contribution to Digital KPIs on identity are met. Who you are Understanding of digital product development, with experience in identity, authentication or security roles and ideally an understanding of identity and access management systems and protocols. Demonstrated experience as a Product Owner or Business Analyst in a digital environment, ideally with experience in mobile apps, care and/or shop platforms. Proven ability to understand business requirements and write them into clear, actionable user stories and features. Good communication and stakeholder management skills across technical and non technical teams. Demonstrated ability to deliver measurable improvements across business KPIs with proficiency in data analysis and using insights to inform product decisions and prioritise based on value and customer impact. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalised benefits include discounts, vouchers, a pension plan, and more. We support career growth through learning tools and provide top notch parental leave policies. What to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator's standards. Reasonable adjustments or accessibility requests are accommodated; please consult our Careers website for guidance. Equal Opportunity We are a Disability Confident Employer and encourage individuals with disabilities to apply. The 'Offer an Interview' scheme aims to offer interviews to a fair and proportionate number of applicants with disabilities who meet the essential criteria.
Barclays
Software Engineer
Barclays Knutsford, Cheshire
Join us as a Software Engineer, to support the delivery and maintenance of reliable technology solutions within our engineering teams, contributing to the effective operation of business systems. This role sits within a team responsible for releasing changes to a widely used internal platform supporting around 40,000 colleagues, enabling critical day-to-day operations. You will work across the full software development lifecycle, with a focus on supporting and improving application releases in a structured and controlled way. You will also contribute to enhancing how applications are monitored and supported, helping to identify issues early and improve visibility of system performance. This is an opportunity to work on large-scale implementations while collaborating with technical, business and product teams to ensure clear communication and alignment. To be successful as a Software Engineer, you should have: Experience working across an end-to-end software development lifecycle, with an understanding of how changes are delivered and supported in production environments. The ability to apply problem solving and judgement when considering different options before releasing live changes. Familiarity with tools such as Service First, JIRA and Confluence to organise work, track progress and support effective team collaboration. The ability to work with a range of stakeholders across technical, business and product teams, helping to communicate status, explain changes and support shared understanding. Some other highly valued skills may include: Awareness of Site Reliability Engineering (SRE) concepts and an interest in developing skills in areas such as automation, observability and system reliability. Awareness of software development using Java or JavaScript technologies such as MVC, React or Angular. Experience working with tools such as SQL or GitLab to support development and release activities. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
24/06/2026
Full time
Join us as a Software Engineer, to support the delivery and maintenance of reliable technology solutions within our engineering teams, contributing to the effective operation of business systems. This role sits within a team responsible for releasing changes to a widely used internal platform supporting around 40,000 colleagues, enabling critical day-to-day operations. You will work across the full software development lifecycle, with a focus on supporting and improving application releases in a structured and controlled way. You will also contribute to enhancing how applications are monitored and supported, helping to identify issues early and improve visibility of system performance. This is an opportunity to work on large-scale implementations while collaborating with technical, business and product teams to ensure clear communication and alignment. To be successful as a Software Engineer, you should have: Experience working across an end-to-end software development lifecycle, with an understanding of how changes are delivered and supported in production environments. The ability to apply problem solving and judgement when considering different options before releasing live changes. Familiarity with tools such as Service First, JIRA and Confluence to organise work, track progress and support effective team collaboration. The ability to work with a range of stakeholders across technical, business and product teams, helping to communicate status, explain changes and support shared understanding. Some other highly valued skills may include: Awareness of Site Reliability Engineering (SRE) concepts and an interest in developing skills in areas such as automation, observability and system reliability. Awareness of software development using Java or JavaScript technologies such as MVC, React or Angular. Experience working with tools such as SQL or GitLab to support development and release activities. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

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