950 jobs found

Cloud Delivery Lead +6 months + +Fully remote working + 70 - 79 ph Inside IR35 +SC cleared role - must hold current active clearance +Sole British - due to nature of the project Skills: +SC clearance +Cloud Delivery leader +DevOps +Azure / AWS +Stakeholder engagment We are seeking an experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software, and service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes. Key Responsibilities Programme Leadership & Strategy Shape and oversee delivery strategy for cloud and DevOps programmes aligned to public sector transformation goals Develop delivery roadmaps and prioritise initiatives based on organisational impact and stakeholder needs Drive cross-departmental alignment to ensure consistent delivery frameworks and shared objectives Team & People Management Lead multidisciplinary agile teams including cloud engineers, DevOps specialists, analysts, and testers Mentor, coach, and support performance development to build a high-performing delivery culture Ensure effective resource planning to support sprint velocity and long-term delivery capacity Cloud Architecture & Engineering Oversight Oversee delivery of cloud-native architectures, container platforms, and hybrid infrastructure solutions Guide adoption of Infrastructure as Code (IaC) and automation practices Collaborate on designs for scalability, resilience, and high availability across platforms Delivery Operations & Agile Governance Manage sprint planning, backlog prioritisation, and iterative delivery using agile methodologies Track and report delivery metrics such as deployment frequency, lead time, and change failure rate Maintain delivery cadence and artefacts using tools such as Jira, Azure DevOps, or equivalent Stakeholder & Vendor Engagement Build strong relationships with internal teams, government departments, citizens, and suppliers Manage third-party delivery performance and SLA adherence Communicate effectively with both technical and non-technical stakeholders to drive transparency and consensus Innovation & Continuous Improvement Promote continuous improvement, learning, and feedback across delivery teams Evaluate emerging DevOps tools, cloud patterns, and delivery models Lead retrospectives and encourage knowledge sharing across programmes Experience Required The Delivery Lead will be a well-rounded service delivery professional with experience across applications, infrastructure, or digital services, and will demonstrate: Proven service delivery experience in legacy and/or digital environments Detailed working knowledge of the Industrialised Delivery Model Ability to interpret and work effectively with client contracts Experience producing mitigations for failed SLAs where required Strong documentation skills for client-facing materials and governance Confident communication and presentation skills with senior management and clients Practical working knowledge of ITIL Effective negotiation and stakeholder management capabilities If you'd like to discuss this Cloud Delivery Lead in more detail, please send your updated CV to (url removed) and I will get in touch.

Head of Application Support - International Bank Excellent opportunity has arisen for a Head of Application Support to join a growing International Bank, playing a key role in shaping and supporting its application and technology landscape. This role offers the opportunity to lead both development and application support within a dynamic, regulated environment, delivering secure and resilient systems that underpin core banking operations, digital channels, and internal business functions. Operating in a smaller, agile setting, the position provides real ownership across change delivery, vendor management, and day-to-day operational stability, with the ability to directly influence technology strategy and service quality. Main Responsibilities: Lead, mentor and develop a team of application developers and support analysts Foster a collaborative, high-performance culture focused on innovation and service quality Conduct performance reviews and support ongoing professional development Oversee the design, development, testing and implementation of new applications and enhancements Transition newly delivered solutions into structured BAU support models Deliver small-scale change initiatives and continuous improvements Plan delivery timelines, allocate resources and ensure milestones are achieved Partner with change and project teams to manage demand, capacity and prioritisation Ensure timely resolution of incidents, defects and performance issues Define and monitor SLAs, managing escalations with a focus on root cause analysis Oversee application monitoring, optimisation and performance tuning Maintain a consistent and integrated support model across all systems Manage third-party vendor relationships to ensure ongoing system support Coordinate upgrades, patches and maintenance with minimal business disruption Oversee remediation of security vulnerabilities and address audit or configuration findings Maintain up-to-date documentation, configurations and support procedures Promote best practices across the software development life cycle, including code reviews and automated testing Ensure adherence to regulatory, audit, security and data protection standards Maintain effective business continuity and disaster recovery processes Act as the primary liaison between IT, business stakeholders and external technology partners Provide regular reporting to governance, change and PMO forums on delivery and support performance Manage budgets related to application support and enhancement activity Make resourcing and hiring recommendations based on operational and project demand Contribute to annual budget planning and technology investment decisions Recommend tools, technologies and methodologies to enhance efficiency and service delivery Key Requirements: Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in software development, with at least 1 year in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Interested? Please Apply! Application Development Application Support Software Development Lifecycle SDLC Agile Scrum DevOps Microsoft Azure Cloud Platforms ITIL Incident Management Problem Management Change Management Release Management BAU Support Production Support Root Cause Analysis Stakeholder Management System Integration Application Lifecycle Management ALM Performance Tuning Application Monitoring Security Remediation Vulnerability Management Regulatory Compliance Audit Business Continuity Disaster

Application Support Manager - International Bank Excellent opportunity has arisen for a Application Support Manager to join a growing International Bank, playing a key role in shaping and supporting its application and technology landscape. This role offers the opportunity to lead both development and application support within a dynamic, regulated environment, delivering secure and resilient systems that underpin core banking operations, digital channels, and internal business functions. Operating in a smaller, agile setting, the position provides real ownership across change delivery, vendor management, and day-to-day operational stability, with the ability to directly influence technology strategy and service quality. Main Responsibilities: Lead, mentor and develop a team of application developers and support analysts Foster a collaborative, high-performance culture focused on innovation and service quality Conduct performance reviews and support ongoing professional development Oversee the design, development, testing and implementation of new applications and enhancements Transition newly delivered solutions into structured BAU support models Deliver small-scale change initiatives and continuous improvements Plan delivery timelines, allocate resources and ensure milestones are achieved Partner with change and project teams to manage demand, capacity and prioritisation Ensure timely resolution of incidents, defects and performance issues Define and monitor SLAs, managing escalations with a focus on root cause analysis Oversee application monitoring, optimisation and performance tuning Maintain a consistent and integrated support model across all systems Manage third-party vendor relationships to ensure ongoing system support Coordinate upgrades, patches and maintenance with minimal business disruption Oversee remediation of security vulnerabilities and address audit or configuration findings Maintain up-to-date documentation, configurations and support procedures Promote best practices across the software development life cycle, including code reviews and automated testing Ensure adherence to regulatory, audit, security and data protection standards Maintain effective business continuity and disaster recovery processes Act as the primary liaison between IT, business stakeholders and external technology partners Provide regular reporting to governance, change and PMO forums on delivery and support performance Manage budgets related to application support and enhancement activity Make resourcing and hiring recommendations based on operational and project demand Contribute to annual budget planning and technology investment decisions Recommend tools, technologies and methodologies to enhance efficiency and service delivery Key Requirements: Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in software development, with at least 1 year in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Interested? Please Apply! Application Development Application Support Software Development Lifecycle SDLC Agile Scrum DevOps Microsoft Azure Cloud Platforms ITIL Incident Management Problem Management Change Management Release Management BAU Support Production Support Root Cause Analysis Stakeholder Management System Integration Application Lifecycle Management ALM Performance Tuning Application Monitoring Security Remediation Vulnerability Management Regulatory Compliance Audit Business Continuity Disaster

D365 CE Functional Consultant Permanent | Up to £65,000 | Hybrid (2 Days Onsite in Burton) A major UK organisation undergoing a large-scale digital transformation is looking for a Dynamics 365 CE Functional Consultant to join its growing Technology function. This is a unique chance to influence how a modern enterprise leverages Microsoft Dynamics across its customer, operational, and service landscapes. You'll work closely with business stakeholders to shape requirements, design intuitive processes, and support the delivery of D365 capabilities across the organisation. This role sits at the heart of a multi-year transformation powered by Dynamics 365 and the Power Platform. What You'll Be Doing Lead functional analysis, requirements gathering, and solution design across D365 CE. Champion a configuration-first approach and help define scalable, user-centred solutions. Produce functional documentation, user stories, and process mapping. Work closely with technical teams, designers, and product owners to deliver high-quality change. Support Agile delivery practices, sprint planning, backlog shaping, and acceptance criteria. Guide stakeholders on "the art of the possible" within D365 CE and Power Platform. Provide functional support, testing guidance, and adoption support across project phases. What You'll Bring Strong experience as a D365 CE Functional Consultant or Business Analyst. Hands-on configuration experience across D365 CE. Strong understanding of customer-facing processes and workflow optimisation. Ability to deliver functional specs, fit-gap analysis, and process design. Excellent stakeholder communication and workshop facilitation skills. Ability to work independently across multiple workstreams. Microsoft D365 or Power Platform certification (advantageous). Exposure to D365 F&O and broader Power Platform tooling is a bonus. Nice-to-Have: Omnichannel & Contact Centre Specialisms The following experience is not essential but would be highly advantageous, particularly as part of a wider customer-experience transformation: Knowledge of Customer Service Workspace and Omnichannel for Customer Service . Exposure to implementing or configuring Live Chat, Voice, Email , or Azure Communication Services (ACS) . Experience supporting or integrating Teams Telephony within D365. Understanding of contact-centre operations, queue management, or digital engagement journeys. Familiarity with telephony systems and wider contact-centre technology landscapes. Experience with Power Platform (Power Apps/Power Automate) in a service environment. Awareness of AI-enhanced features such as Copilot-powered insights or sentiment analysis. These are not mandatory but would allow you to contribute to additional transformation work across customer service and contact-centre modernisation.

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Job Title: Dynamics Developers Location: UK-based, fully remote Contract: Contract Duration: 3 Month rolling contract Day Rates: 480/day Inside IR35 Brio Digital are currently supporting a consultancy working with a central governent department who currently need a Dynamics Developers. You will join a central government digital transformation programme modernising public-facing services through Microsoft Dynamics 365 and Power Platform solutions. What You'll Do Develop and configure Dynamics 365 modules to support public service workflows. Build Power Platform integrations, plugins, and custom workflows. Collaborate with Business Analysts and Product Owners to refine requirements. Ensure data integrity, security, and compliance with government standards. Support testing, release, and deployment processes within an agile delivery team. Contribute to technical documentation and handover to BAU teams. What You'll Bring Proven experience developing within Microsoft Dynamics 365 (CE/CRM). Strong skills in Power Apps, Power Automate, and Dataverse. Proficiency in C#, JavaScript, and Dynamics SDK/custom connectors. Understanding of Azure functions, APIs, and integration patterns. Experience working in agile, multidisciplinary environments. Awareness of government data and security standards.

Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Performance Analyst £70k - £95k + Benefits (Multiple positions available) UK-Wide/Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor Junior Analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Data Analyst The Data Analyst plays a key role on a large-scale infrastructure project, focusing on the development and ongoing maintenance of the project s connected digital environment. The role involves analysing data to support decision-making and ensure project objectives are met. You will work closely with information management and project controls teams, using data to improve project efficiency and support digital transformation initiatives. You will join the FBRS (Ferrovial BAM Joint Venture) Information Management Team (IM), where your responsibilities will include ensuring systems integration, designing data modelling processes, and developing algorithms and predictive models to extract the data required by the project. You will also collaborate with teams across the project to support data analysis and share insights. Candidates need to demonstrate outstanding attention to detail, self-motivation, and the ability to take initiative. They should also have strong Power BI expertise and experience using FME for data integration. Key Responsibilities: Collect, process, and analyse construction project data from multiple sources. Support project teams with data quality checks. Use FME to support information sharing and provide basic training on FME to project teams. Ensure project team members receive essential instruction on ETL tools (FME). Drive digital transformation by identifying and implementing process and workflow efficiency improvements. Support the integration of project systems with internal and client platforms. Work closely with digitalisation and project controls teams to ensure accurate data flow and project insights. Analyse datasets to identify trends, patterns and actionable insights. Create and maintain Power BI dashboards, visualisations, and reports for executive and project stakeholders. Work closely with the client, RSA delivery team and Project Information Manager to ensure system stability and improvement. Ensure the project complies with relevant legislation, project standards, and client requirements. Key Skills and qualifications: Strong organisational skills to manage multiple tasks, projects, and data streams effectively. Ability to perform Quality Assurance checks according to the project and industry standards Ability to coordinate and manage own workload support project delivery. Familiarity with BIM, Python/R and UK construction data standards. Familiarity with ETL tools like FME and GIS integrations. Strong communication, stakeholder engagement, and problem-solving skills. Experience in large infrastructure projects. Location: London Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. The Ferrovial BAM Joint Venture (FBJV) has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a Protected Class ), or any other protected class in accordance with applicable laws.

I'm excited to share details about a brand new role - HR Digital & Data Implementation Lead - 6 month temporary - Taunton 2 days a week The successful post-holder will: Own HR data governance; ensuring people data is accurate, trusted, secure and driving real decisions. Lead digital HR transformation; embedding new iTrent functionality, optimising self-service and helping shift HR from paper to fully digital systems. Create powerful people insights; developing dashboards and reporting that help leaders with workforce planning, organisational design and strategic priorities. Champion business improvement; identifying smarter, more efficient ways for HR to operate and enhancing the colleague experience across the organisation.You will work closely with the Head of HR Delivery, HR Systems Analyst, wider People Division, and digital/data teams, as well as external partners to ensure HR's digital capabilities keep pace with organisational needs.This role will suit someone who brings: Experience with HR systems like iTrent or MHR Strong analytical skills and the ability to turn data into meaningful insight Confident stakeholder engagement Experience of digital transformation or HR improvement projects The ability to navigate complexity, solve problems and think strategicallyIt's a fantastic opportunity to drive real change at the heart of HR, shaping the tools, data and digital processes that power their people strategy.If you're passionate about modern HR, digital innovation and using data to make a difference this role is worth a closer look.

An exciting company in London is looking for a Marketing Data Analyst to join their growing Marketing & Growth team. Based in: London (remote-first with cross-functional collaboration) Hybrid: Up to 2-3 days a week in the office (flexible) Contract: 3-month temp-to-perm Start date: ASAP (can wait for up to a 3-month notice) The Job As the Marketing Data Analyst , your responsibilities will include: Delivering advanced marketing performance analysis across multi-channel campaigns, including CPA, CAC, LTV, ROAS, and funnel conversion performance. Conducting audience segmentation, cohort analysis, and predictive modelling to support acquisition and retention strategies. Owning A/B testing and experimentation frameworks alongside product and growth teams. Building dashboards and reporting tools (Looker, Power BI, Tableau) to improve visibility and enable self-serve analytics. Running ETL processes, ensuring clean datasets, and partnering with data engineering on scalable pipelines. Developing attribution models and privacy-first measurement frameworks suitable for a post-cookie landscape. Translating data into clear, commercially focused insights for marketing, product, and senior stakeholders. You Experienced in marketing analytics with strong understanding of key KPIs and growth levers. Confident with SQL and at least one analytical language (Python or R). Skilled in dashboarding tools such as Looker, Tableau, Power BI, or Looker Studio. Comfortable running experiments, analysing cohorts, and measuring campaign impact. Able to work end-to-end across data extraction, modelling, visualisation, and insight delivery. Strong communicator who can turn complex analysis into practical recommendations. Familiar with GDPR-aligned, privacy-first analytics environments. Apply Now You can apply for the Marketing Data Analyst position now by sending us your CV or by calling us! Don't forget to register as a candidate too. Amy Brown Principal Management Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital, so feel free to get in touch to see how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.

2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

We're looking for a Senior Camunda Developer/Workflow Engineer to play a key role in the design, build and optimisation of workflow orchestration and business process automation solutions across a modern cloud-native technology estate. This role will focus on delivering end-to-end process automation using Camunda, working closely with product, engineering, architecture and business stakeholders to design and implement scalable, resilient and observable workflow solutions. You'll be joining a team delivering complex digital transformation initiatives, with a strong focus on microservices, APIs, event-driven architecture and cloud platforms. Key Responsibilities Design, develop and implement business workflows and orchestration solutions using Camunda Build and maintain BPMN workflows and DMN decision models for complex business processes Develop and integrate Camunda workflows with Back End services, APIs, microservices and third-party platforms Build external task workers/job workers/service integrations depending on the Camunda deployment model Collaborate with product, business analysts and engineering teams to translate business processes into scalable technical solutions Support the design of long-running, stateful workflows, including retries, compensation, error handling and operational resilience Work closely with architecture and platform teams to define best practice around workflow orchestration, integration patterns and reusable components Contribute to the deployment and operation of Camunda within cloud-native/containerised environments Ensure solutions are secure, scalable, observable and aligned to non-functional requirements Support CI/CD, testing and release processes for workflow-based services Provide input into workflow standards, governance and technical best practice Required Experience/Skills Must Have Proven hands-on experience delivering solutions with Camunda (Camunda 7 or Camunda 8) Strong experience with BPMN 2.0 and ideally DMN Strong software engineering background in Java Experience building applications/services with Spring Boot Experience integrating workflow platforms with REST APIs, microservices and distributed systems Strong understanding of workflow orchestration, business process automation and process state management Experience working in microservices-based architectures Experience with containerised environments such as Docker and/or Kubernetes Familiarity with event-driven architecture and messaging technologies (eg Kafka, RabbitMQ, JMS) Experience working in Agile/product delivery environments Strong communication skills with the ability to work across engineering, architecture and business teams Nice to Have Experience with Camunda 8/Zeebe Experience with external task patterns/Zeebe workers Exposure to cloud platforms such as AWS, Azure or GCP Experience designing or implementing decision automation using DMN Experience with observability/monitoring for workflow platforms Experience in regulated or complex domains such as financial services, insurance, public sector, utilities or telecoms Exposure to workflow migration from Legacy BPM/orchestration platforms (eg Pega, IBM BPM, Activiti, jBPM, MuleSoft orchestration) What We're Looking For We're looking for someone who can go beyond simply "using Camunda" and genuinely understands how to design executable business processes in a scalable, maintainable way. The ideal candidate will be able to demonstrate: Strong technical ownership of workflow solutions An understanding of when to use orchestration vs service-level logic Experience modelling and implementing real business processes, not just drawing process diagrams The ability to balance business process clarity with sound engineering and architecture principles

Are you ready to take your career to the next level? This exciting opportunity as a Business Data Analyst offers the chance to make a real impact in a dynamic and fast-paced environment. With a focus on driving scalable lead acquisition, qualification, and conversion, this role is perfect for someone looking to work on innovative projects that shape the future of business strategies. As a part of this position, you will collaborate with cross-functional teams, dive into data analysis, and optimise processes to deliver tangible results. If you're passionate about data, insights, and making a difference, this could be the perfect role for you. What You Will Do: - Own the end-to-end lead journey through robust API integrations, ensuring seamless lead attribution, minimal leakage, and improved online booking conversion rates. - Analyse dashboards to track lead quality, source effectiveness, drop-offs, and conversion trends, delivering actionable insights that enhance lead velocity and ROI. - Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. What You Will Bring: - Strong analytical skills and a proven ability to interpret data into actionable strategies. - Experience with API integrations and lead management processes. - Ability to work collaboratively with cross-functional teams and external stakeholders. - Proficiency in using dashboards to track and optimise performance metrics. - A results-driven mindset with a focus on improving lead velocity and ROI. - Experience / knowledge of Zapier, Bemycar, MSD software or similar packages advantageous. - Degree qualified in a relevant field such as data science, statistics, computer science, mathematics or digital marketing essential. This role is a vital part of the company's mission to enhance operational efficiency and maximise growth opportunities. By leveraging your skills and expertise, you will contribute to the optimisation of lead acquisition and conversion processes, aligning with the company's commitment to innovation and excellence. Location: This position is hybrid with office location in Camden, offering a vibrant and inspiring work environment in the heart of the city. Interested?: If you're ready to step into a role that challenges and rewards, apply today. Don't miss the chance to be part of a forward-thinking company where your contributions will drive success and innovation. Apply now to start your journey as a Business Data Analyst! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Business Systems Analyst Swindon Contract £17.85 per hour Our client is looking for an experienced Business Systems Analyst Deliver the application lifecycle of IT Finance business solutions Including but not limited to Oracle financial system. Work with IT colleagues to ensure coordinated approach to support and development of business solutions. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Support the organisation to ensure new products and services are in line with relevant policies and strategies. The Council s day to day key representative & business partner in all communications with the suppliers and key stakeholders (internal and external) for allocated portfolio of digital business solutions. Manage adequate internal controls for the security and integrity of the solutions, ensuring that fraud and other losses are prevented and that Internal Audit recommendations are implemented promptly. Work with suppliers and internal colleagues to configure systems to meet business requirements Ensure that front line support and development of the system is provided in line with requirements and appropriate standards. Develop and manage any links to other solutions ensuring that relevant processes and procedures are carried out to ensure data is validated and fit for purpose. Develop, request or commission all reports, outputs and interfaces required by the organisation from the relevant solutions. Support the organisation with refining their requests for information. Continue to develop the relevant system ensuring patches and new releases provided by the software supplier are researched, tested and loaded. Recommend and arrange demonstrations of new software as it becomes available. Map processes and translate business requirements to IT requirements. Ensure that procedure guides and training are provided to staff as appropriate. Ensure that the organisation is provided with digital solutions to meet their changing needs. 3rd line support for problems caused by software failure or incomplete/incorrect data can be resolved. Ensure accurate records of incidents and requests are recorded and reported to the software supplier. Test fixes provided by the supplier and load onto the live system. Train end-users to ensure that they can fully utilise the digital business solutions. Undertake any other duties that can be accommodated within the grading level of the post. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Product Analyst Up to £85,000 + Bonus Hybrid - London (2x days per week) This is an exciting opportunity to join a fast-growing digital organisation where data sits at the heart of every decision. You will play a pivotal role in shaping how product teams understand user behaviour, influence product strategy, and unlock opportunities that drive measurable impact. The Company They are a consumer-focused digital business committed to creating meaningful experiences for their members. With a mission-driven culture and a period of rapid expansion, they are investing heavily in data, analytics, and experimentation. Collaboration, innovation, and continuous learning are central to how they operate. They offer a flexible hybrid environment with a strong focus on development and wellbeing. The Role Use quantitative analysis and data storytelling to uncover user behaviours and inform product strategy. Generate hypotheses, support experiments, and identify new opportunities. Define and maintain key product metrics, ensuring clarity and alignment across teams. Build dashboards and self-serve tools that empower stakeholders. Conduct deep-dive analyses to influence strategic decisions. Contribute to shared knowledge and promote best practices across data teams. Your Skills and Experience Strong commercial experience in analytical roles within digital products. Proficient in SQL and analytical tools such as Python or R. Skilled in dashboarding with tools like Looker, Tableau, or similar. Confident translating complex data into actionable insight for varied audiences. Curious, collaborative, and proactive in solving problems. What They Offer Competitive salary, hybrid working, comprehensive benefits, generous leave, wellbeing support, and a culture that champions growth. How to Apply To register your interest, send your CV or apply below.

Robert Walters is working in partnership with a national fast growing business. They are recognised as market leaders at the forefront of innovation, transforming industries through cutting-edge solutions. They ensure their solutions redefine how businesses operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint a (Software Product) Application Support Analyst paying a salary range up to £45,000 with a hybrid working model from the Warwick offices. Software Product) Application Support Analyst: Duties Manage and resolve client facing support tickets Triage issues, investigate and understand root cause analysis Improve service performance Implement root causes analysis and fixes Effective documentation Support users during incidents and fixes User access management Work with software development team (Software Product) Application Support Analyst: Technical Experience SQL JIRA Service Managment Ambition to perhaps move into Software Engineering The permanent role for a (Software Product) Application Support Analyst will pay a salary range up to £45,000 with a hybrid working model from the Warwick offices. This is an opportunity to join an industry leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the IT Architecture team, the purpose of this role is to lead in designing, planning, and delivering solutions in collaboration with our Innovation & Digital Office and the business streams. Some of these solutions will be derived from innovation ideas that are being generated within the business. You'll work closely with other Architects, and Innovation Managers to ensure new solutions address a business problem whilst adhering to our architectural design and enterprise strategy. In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll: Be responsible for leading the design, and technical delivery of prototypes and digital products within an agile squad. Participate in the discovery of new opportunities, turning problems statements into business outcome driven technical proposals. Solve problems using creative approaches and emerging technologies. Be comfortable learning, and becoming a subject matter expert within, an assigned business domain. Collaborate with Enterprise Architects, Integration Architects and Cloud Architects to build coherent systems within our IT environments. Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience. Contribute to the growth of the IT Architecture function and its practices, ensuring that Architecture is, and is recognised as, a valuable asset to BDO. Contribute and adhere to technical, delivery, and service governance standards whilst designing solutions. Adhere to change processes and produce high quality technical documentation. You'll be someone with: Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties. Experience working with the following technologies: JavaScript, React, C# .NET, Python, SQL, APIs, Azure, Power Platform, SaaS, PaaS, IaC. Exposure to and understanding of emerging technologies e.g. AI, LLMs, Machine Learning, NLP, MCP etc. Experience in architecture and software development methodologies, and design techniques e.g. Agile, C4, UML, TOGAF, Microsoft Well-Architected Framework, design patterns. Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX, Lucidchart, Figma, Balsamiq, M365. Excellent understanding of public cloud hosted infrastructure and application integrations. Experience in building Minimal Viable Products (MVP) and working with product teams. Experience evaluating and working with SaaS products. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.

SC Cleared Data Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 55k depending on experience, plus company benefits. Given the nature of the work and timescales, candidates must hold an active SC clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Data Analyst to support client engagements involving complex data environments and high volumes of data requests. In this role, you will analyse, document, and manage data assets, mappings, and requests while creating artefacts that enable effective understanding and dissemination of information across teams and stakeholders. Working collaboratively with technical specialists, delivery teams, and client stakeholders, you will help transform complex data structures into clear, structured outputs such as mapping documentation, data dictionaries, and reporting artefacts. Your work will support improved data transparency, accessibility, and governance across client systems and services. Key Responsibilities Manage and track large volumes of incoming data requests, ensuring they are logged, prioritised, and resolved efficiently. Analyse and maintain mappings between systems and datasets, ensuring accuracy, traceability, and alignment with business requirements. Produce clear and structured artefacts including data dictionaries, mapping documents, metadata documentation, and data flow diagrams. Translate complex technical data structures into accessible documentation for both technical and non-technical stakeholders. Work closely with delivery teams, engineers, and client stakeholders to understand data requirements and support informed decision-making. Create reports, visualisations, and supporting materials that enable the effective sharing and interpretation of data across teams. Support data governance initiatives by ensuring documentation and data artefacts remain accurate, current, and aligned with system changes. Skills and Experience Experience analysing and working with complex datasets within enterprise or government environments. Strong analytical and problem-solving skills with the ability to interpret and structure large volumes of data. Experience producing data documentation such as data dictionaries, mapping documents, or metadata artefacts. Strong stakeholder engagement skills with the ability to communicate complex data concepts clearly. Experience using data analysis and visualisation tools such as SQL, Excel, Power BI, Tableau, or similar technologies. Understanding of data management principles including data lineage, metadata, and data governance. Experience supporting delivery teams within Agile or digital service environments. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triads Commitment To You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: 1. An interview with our Data team, including a career review and cultural fit assessment. 2. An interview with our management team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other Information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.