Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to one function. Role Description The IT Infrastructure & Systems Manager is a full time role based in London with a hybrid working arrangement, combining on site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day to day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne - EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders. This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K.
22/07/2026
Full time
IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to one function. Role Description The IT Infrastructure & Systems Manager is a full time role based in London with a hybrid working arrangement, combining on site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day to day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne - EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders. This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K.
Computacenter AG & Co. oHG
Nottingham, Nottinghamshire
Modern Workplace Technical Architect Location: UK - Nottingham, UK - Birmingham, UK - Cardiff, UK - Edinburgh, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes (old), UK - Reading Job-ID: 218654 Contract type: Standard Business Unit: IT Consulting Competitive Salary + Flexible Benefits + Car Allowance Flexible UK Location Regular UK Travel SC Clearance Required What you will do Lead the design and implementation of enterprise-scale workplace solutions Act as a technical authority, providing governance and assurance across in-flight projects Support customer strategy and opportunity discussions, presenting solutions from both a technical and business perspective Own the creation of technical solutions, pre-sales responses, and associated cost models Identify and mitigate technical risks throughout the project lifecycle Support the remediation of complex bids and delivery engagements where challenges arise Provide leadership and guidance to consultants and project teams throughout delivery Ensure projects are delivered consistently using Agile and Prince2 methodologies Build trusted relationships with customers, partners, and internal stakeholders Identify opportunities to enhance customer outcomes through additional services and solutions Contribute to the ongoing development of Workplace Practice capabilities and offerings What you will need Significant experience designing and delivering Modern Workplace solutions within enterprise environments Strong experience leading solution design, technical governance, and costing activities Excellent customer-facing and stakeholder management skills Experience presenting solutions to both technical and business audiences Knowledge of architecture frameworks such as TOGAF Experience working within public sector, defence, or highly regulated environments You will have strong experience across several of the following technologies: Microsoft Intune Windows 11 Microsoft Entra ID Active Directory Microsoft Defender Suite Microsoft XDR Privileged Identity Management (PIM) Microsoft Endpoint Configuration Manager (MECM) Additional experience Azure and Windows Server Azure Virtual Desktop (AVD) and Windows 365 Citrix Workspace and VMware Horizon Microsoft 365 (Exchange and SharePoint) JamF and Apple Device Management Workspace ONE BeyondTrust, CyberArk, or Trellix security solutions If you're looking for a role where you can combine technical leadership, customer engagement, and cutting-edge workplace technologies, we'd love to hear from you.
22/07/2026
Full time
Modern Workplace Technical Architect Location: UK - Nottingham, UK - Birmingham, UK - Cardiff, UK - Edinburgh, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes (old), UK - Reading Job-ID: 218654 Contract type: Standard Business Unit: IT Consulting Competitive Salary + Flexible Benefits + Car Allowance Flexible UK Location Regular UK Travel SC Clearance Required What you will do Lead the design and implementation of enterprise-scale workplace solutions Act as a technical authority, providing governance and assurance across in-flight projects Support customer strategy and opportunity discussions, presenting solutions from both a technical and business perspective Own the creation of technical solutions, pre-sales responses, and associated cost models Identify and mitigate technical risks throughout the project lifecycle Support the remediation of complex bids and delivery engagements where challenges arise Provide leadership and guidance to consultants and project teams throughout delivery Ensure projects are delivered consistently using Agile and Prince2 methodologies Build trusted relationships with customers, partners, and internal stakeholders Identify opportunities to enhance customer outcomes through additional services and solutions Contribute to the ongoing development of Workplace Practice capabilities and offerings What you will need Significant experience designing and delivering Modern Workplace solutions within enterprise environments Strong experience leading solution design, technical governance, and costing activities Excellent customer-facing and stakeholder management skills Experience presenting solutions to both technical and business audiences Knowledge of architecture frameworks such as TOGAF Experience working within public sector, defence, or highly regulated environments You will have strong experience across several of the following technologies: Microsoft Intune Windows 11 Microsoft Entra ID Active Directory Microsoft Defender Suite Microsoft XDR Privileged Identity Management (PIM) Microsoft Endpoint Configuration Manager (MECM) Additional experience Azure and Windows Server Azure Virtual Desktop (AVD) and Windows 365 Citrix Workspace and VMware Horizon Microsoft 365 (Exchange and SharePoint) JamF and Apple Device Management Workspace ONE BeyondTrust, CyberArk, or Trellix security solutions If you're looking for a role where you can combine technical leadership, customer engagement, and cutting-edge workplace technologies, we'd love to hear from you.
We design Spotify's consumer experience-end to end, moment to moment, across every screen, platform, and partner integration. Our mission is to make listening feel effortless, personal, and joyful for billions of users around the world. That means turning complexity into clarity across hundreds of touchpoints-from our mobile and desktop apps to the smart speakers, TVs, cars, and integrations where Spotify shows up every day. If it touches a consumer, we shape it. We bring deep insight into human behavior, design, and technology to craft experiences that feel intuitive, expressive, and unmistakably Spotify. Formats & Foundations is part of Spotify's Core Experience Studio, focused on helping users connect more deeply with creators and their content. The team owns and evolves some of Spotify's most highly trafficked experiences, including Artist, Album, Podcast, Episode, and Audiobook surfaces. Beyond building user-facing experiences, the team develops foundational mobile capabilities, reusable components, and platform infrastructure that enable teams across Spotify to deliver high-quality, consistent experiences at scale. We work at the intersection of product experience and platform engineering, balancing innovation, performance, and usability across the Spotify app. We're looking for a Senior Client Engineer who is passionate about mobile craftsmanship, scalable architecture, and building tools and foundations that empower product teams. You'll help shape technical direction, mentor engineers, and contribute to experiences used by millions of listeners every day. What You'll Do Design, build, and evolve mobile experiences across some of Spotify's most visible consumer surfaces. Contribute to the architecture and development of reusable mobile foundations, frameworks, and platform capabilities. Lead technical initiatives that improve scalability, performance, reliability, and developer experience across the Spotify app. Collaborate closely with engineers, product managers, designers, and platform teams to shape product direction and technical strategy. Drive engineering quality through thoughtful code reviews, testing practices, observability, and operational excellence. Mentor engineers and contribute to a collaborative, inclusive, and growth-oriented engineering culture. Help teams across Spotify move faster by improving tooling, workflows, documentation, and shared engineering standards. Participate in experimentation and prototyping efforts tied to future-facing content and listening experiences. Explore modern engineering workflows, including AI-assisted development tools and emerging mobile technologies. Balance short-term product needs with long-term platform sustainability and technical health. Who You Are You have strong experience building mobile applications using Swift and Kotlin. You have experience contributing to large-scale consumer-facing applications with high performance and reliability expectations. You know how to design scalable, maintainable mobile systems and reusable platform components. You care deeply about user experience, accessibility, performance, and engineering craftsmanship. You are experienced collaborating across disciplines and influencing technical decisions in cross-functional environments. You communicate technical ideas clearly and thoughtfully with both technical and non-technical audiences. You enjoy mentoring and supporting engineers through collaboration, feedback, and knowledge sharing. You are comfortable navigating ambiguity and making thoughtful technical trade-offs. You are curious about emerging technologies and evolving development practices, including AI-assisted engineering workflows. You bring a growth mindset and continuously look for opportunities to improve systems, products, and team practices. Where You'll Be This role is based in Stockholm or London. We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.
22/07/2026
Full time
We design Spotify's consumer experience-end to end, moment to moment, across every screen, platform, and partner integration. Our mission is to make listening feel effortless, personal, and joyful for billions of users around the world. That means turning complexity into clarity across hundreds of touchpoints-from our mobile and desktop apps to the smart speakers, TVs, cars, and integrations where Spotify shows up every day. If it touches a consumer, we shape it. We bring deep insight into human behavior, design, and technology to craft experiences that feel intuitive, expressive, and unmistakably Spotify. Formats & Foundations is part of Spotify's Core Experience Studio, focused on helping users connect more deeply with creators and their content. The team owns and evolves some of Spotify's most highly trafficked experiences, including Artist, Album, Podcast, Episode, and Audiobook surfaces. Beyond building user-facing experiences, the team develops foundational mobile capabilities, reusable components, and platform infrastructure that enable teams across Spotify to deliver high-quality, consistent experiences at scale. We work at the intersection of product experience and platform engineering, balancing innovation, performance, and usability across the Spotify app. We're looking for a Senior Client Engineer who is passionate about mobile craftsmanship, scalable architecture, and building tools and foundations that empower product teams. You'll help shape technical direction, mentor engineers, and contribute to experiences used by millions of listeners every day. What You'll Do Design, build, and evolve mobile experiences across some of Spotify's most visible consumer surfaces. Contribute to the architecture and development of reusable mobile foundations, frameworks, and platform capabilities. Lead technical initiatives that improve scalability, performance, reliability, and developer experience across the Spotify app. Collaborate closely with engineers, product managers, designers, and platform teams to shape product direction and technical strategy. Drive engineering quality through thoughtful code reviews, testing practices, observability, and operational excellence. Mentor engineers and contribute to a collaborative, inclusive, and growth-oriented engineering culture. Help teams across Spotify move faster by improving tooling, workflows, documentation, and shared engineering standards. Participate in experimentation and prototyping efforts tied to future-facing content and listening experiences. Explore modern engineering workflows, including AI-assisted development tools and emerging mobile technologies. Balance short-term product needs with long-term platform sustainability and technical health. Who You Are You have strong experience building mobile applications using Swift and Kotlin. You have experience contributing to large-scale consumer-facing applications with high performance and reliability expectations. You know how to design scalable, maintainable mobile systems and reusable platform components. You care deeply about user experience, accessibility, performance, and engineering craftsmanship. You are experienced collaborating across disciplines and influencing technical decisions in cross-functional environments. You communicate technical ideas clearly and thoughtfully with both technical and non-technical audiences. You enjoy mentoring and supporting engineers through collaboration, feedback, and knowledge sharing. You are comfortable navigating ambiguity and making thoughtful technical trade-offs. You are curious about emerging technologies and evolving development practices, including AI-assisted engineering workflows. You bring a growth mindset and continuously look for opportunities to improve systems, products, and team practices. Where You'll Be This role is based in Stockholm or London. We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.
About Caxton Associates Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Singapore, Monaco, Dubai and Bengaluru. Caxton Associates' primary business is to manage client and proprietary capital through a suite of products designed to fit the specific needs of investors. Employing a multi-portfolio manager framework, Caxton excels in discretionary global macro investing, leveraging its diversified expertise across asset classes and markets. About the role We are seeking an experienced Software Engineer to lead a team within our London-based Software Development group. This is a hands on leadership role combining system design, delivery ownership, and team development. The team builds and maintains services and applications that support trading, compliance, and operations across the firm. You will work closely with various Technology and Operations teams across London, Bengaluru and New York. Responsibilities Lead, mentor, and develop a small team of engineers Design and build scalable, maintainable distributed systems in C#/.NET Own delivery across multiple concurrent projects and priorities Drive best practices in testing, CI/CD, and software quality Collaborate with technical and business stakeholders across regions Contribute to architecture and long term platform direction Act as the technical point of contact for the team Qualifications 8+ years of software development experience with C# and the .NET stack Proven experience leading or mentoring software engineers Strong track record building reliable, production grade systems Solid understanding of distributed systems and architectural patterns (event driven, layered, client server) Experience with Python and its ecosystem Experience with CI/CD and modern development workflows Strong SQL and relational database skills Ability to manage multiple priorities effectively Strong communication skills with both technical and non technical stakeholders Exposure to financial products and market data (e.g. Bloomberg, Reuters) Displays and operates at the highest degree of ethics and integrity Highly Beneficial Knowledge of finance, markets, order to trade life cycle Experience with Bloomberg market data APIs like SAPI, B-PIPE, Desktop API Experience with Docker and AWS (EC2, RDS) Bachelor of Science Degree in Computer Science, Mathematics or a related field
22/07/2026
Full time
About Caxton Associates Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Singapore, Monaco, Dubai and Bengaluru. Caxton Associates' primary business is to manage client and proprietary capital through a suite of products designed to fit the specific needs of investors. Employing a multi-portfolio manager framework, Caxton excels in discretionary global macro investing, leveraging its diversified expertise across asset classes and markets. About the role We are seeking an experienced Software Engineer to lead a team within our London-based Software Development group. This is a hands on leadership role combining system design, delivery ownership, and team development. The team builds and maintains services and applications that support trading, compliance, and operations across the firm. You will work closely with various Technology and Operations teams across London, Bengaluru and New York. Responsibilities Lead, mentor, and develop a small team of engineers Design and build scalable, maintainable distributed systems in C#/.NET Own delivery across multiple concurrent projects and priorities Drive best practices in testing, CI/CD, and software quality Collaborate with technical and business stakeholders across regions Contribute to architecture and long term platform direction Act as the technical point of contact for the team Qualifications 8+ years of software development experience with C# and the .NET stack Proven experience leading or mentoring software engineers Strong track record building reliable, production grade systems Solid understanding of distributed systems and architectural patterns (event driven, layered, client server) Experience with Python and its ecosystem Experience with CI/CD and modern development workflows Strong SQL and relational database skills Ability to manage multiple priorities effectively Strong communication skills with both technical and non technical stakeholders Exposure to financial products and market data (e.g. Bloomberg, Reuters) Displays and operates at the highest degree of ethics and integrity Highly Beneficial Knowledge of finance, markets, order to trade life cycle Experience with Bloomberg market data APIs like SAPI, B-PIPE, Desktop API Experience with Docker and AWS (EC2, RDS) Bachelor of Science Degree in Computer Science, Mathematics or a related field
Quickline Communications
Eppleworth, North Humberside
We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for an IT manager to keep around 450 colleagues connected, secure and productive as the business scales. Could that be you? If you want a role with genuine ownership of service, security and project delivery. We d love to hear from you. Here s why you ll love this role - Lead, manage and develop a team of IT Engineers and Apprentices, ensuring high quality 1st and 2nd line support across all end-user services. - Own the security posture of the end-user environment, implementing agreed controls and provide evidence supporting ISO 27001 and Telecommunications (Security) Act compliance. - Own the availability, performance and reliability of end user services : M365, devices, LAN/WLAN, voice and mobile - Manage third- party suppliers supporting end user IT services, with clear SLAs and regular performance reviews. - Own SLAs, user satisfaction (CSAT) and service reporting, driving continuous service improvements. Here s why you ll be great in this role - Proven experience managing and developing IT service desk/support teams - Hands on troubleshooting across desktop, applications and networks - Strong working knowledge of cyber security practice and supporting compliance standards (ISO27001, Cyber Essentials) - Strong knowledge of Microsoft 365, Azure and modern workplace tooling. - Experience delivering IT infrastructure or end user projects end to end with vendor coordination. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
22/07/2026
Full time
We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for an IT manager to keep around 450 colleagues connected, secure and productive as the business scales. Could that be you? If you want a role with genuine ownership of service, security and project delivery. We d love to hear from you. Here s why you ll love this role - Lead, manage and develop a team of IT Engineers and Apprentices, ensuring high quality 1st and 2nd line support across all end-user services. - Own the security posture of the end-user environment, implementing agreed controls and provide evidence supporting ISO 27001 and Telecommunications (Security) Act compliance. - Own the availability, performance and reliability of end user services : M365, devices, LAN/WLAN, voice and mobile - Manage third- party suppliers supporting end user IT services, with clear SLAs and regular performance reviews. - Own SLAs, user satisfaction (CSAT) and service reporting, driving continuous service improvements. Here s why you ll be great in this role - Proven experience managing and developing IT service desk/support teams - Hands on troubleshooting across desktop, applications and networks - Strong working knowledge of cyber security practice and supporting compliance standards (ISO27001, Cyber Essentials) - Strong knowledge of Microsoft 365, Azure and modern workplace tooling. - Experience delivering IT infrastructure or end user projects end to end with vendor coordination. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Emmaus Catholic Academy Trust is a growing multi-academy trust serving schools across Greater Manchester, including Manchester, Oldham, Stockport, Tameside and Trafford. As a family of Catholic schools, Emmaus CAT is committed to providing outstanding education, supporting over 5,500 pupils and employing more than 700 staff across its schools. Our mission is to work collaboratively as a family of great schools, strong in faith and serving society. About the role: As part of our continued investment in digital transformation and innovation, we are seeking an experienced IT professional to join us as an IT Engineer Degree Apprentice. This is an exciting opportunity to combine higher-level academic study with practical experience, supporting our schools and contributing to the development of a modern, secure and reliable IT environment. You will work closely with our Central IT Team and Cluster IT Managers to support the delivery of IT services across multiple schools within the Trust. This role offers real responsibility from day one and the opportunity to develop advanced technical, project management and leadership skills while completing a degree apprenticeship. Responsibilities: Providing first-line and second-line technical support to staff and students Managing and resolving helpdesk tickets in line with service standards Installing, maintaining and repairing IT hardware, software and peripherals Supporting Microsoft 365, Windows desktop environments and cloud-based services Assisting with network, server and telephony troubleshooting Supporting cybersecurity, safeguarding and data protection compliance requirements Maintaining IT asset registers, documentation and inventories Supporting SharePoint development and digital collaboration platforms Assisting with project delivery, including infrastructure upgrades and technology rollouts Monitoring and maintaining backup, disaster recovery and business continuity processes Working across multiple school sites, providing responsive and professional technical support Supporting the implementation of the Trust's IT strategy and continuous improvement initiatives Desirable skills: Knowledge of Microsoft 365 applications, Windows 10/11 and cloud technologies Understanding of networking concepts and IT infrastructure Experience with IT service desk environments Ability to produce clear documentation and technical reports Awareness of cybersecurity and data protection principles Experience of supporting Windows operating systems and end-user devices Full UK driving licence or willingness to travel between Trust schools Entry requirements: Standard entry requirements: Full-time employment in a relevant role Level 3 qualifications in STEM subjects (e.g., 2 A Levels, BTEC Diplomas, Apprenticeship, or equivalent) Non-standard entry with work experience: Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week Benefits: Free parking at our sites A laptop and phone Cycle to Work scheme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
22/07/2026
Full time
Emmaus Catholic Academy Trust is a growing multi-academy trust serving schools across Greater Manchester, including Manchester, Oldham, Stockport, Tameside and Trafford. As a family of Catholic schools, Emmaus CAT is committed to providing outstanding education, supporting over 5,500 pupils and employing more than 700 staff across its schools. Our mission is to work collaboratively as a family of great schools, strong in faith and serving society. About the role: As part of our continued investment in digital transformation and innovation, we are seeking an experienced IT professional to join us as an IT Engineer Degree Apprentice. This is an exciting opportunity to combine higher-level academic study with practical experience, supporting our schools and contributing to the development of a modern, secure and reliable IT environment. You will work closely with our Central IT Team and Cluster IT Managers to support the delivery of IT services across multiple schools within the Trust. This role offers real responsibility from day one and the opportunity to develop advanced technical, project management and leadership skills while completing a degree apprenticeship. Responsibilities: Providing first-line and second-line technical support to staff and students Managing and resolving helpdesk tickets in line with service standards Installing, maintaining and repairing IT hardware, software and peripherals Supporting Microsoft 365, Windows desktop environments and cloud-based services Assisting with network, server and telephony troubleshooting Supporting cybersecurity, safeguarding and data protection compliance requirements Maintaining IT asset registers, documentation and inventories Supporting SharePoint development and digital collaboration platforms Assisting with project delivery, including infrastructure upgrades and technology rollouts Monitoring and maintaining backup, disaster recovery and business continuity processes Working across multiple school sites, providing responsive and professional technical support Supporting the implementation of the Trust's IT strategy and continuous improvement initiatives Desirable skills: Knowledge of Microsoft 365 applications, Windows 10/11 and cloud technologies Understanding of networking concepts and IT infrastructure Experience with IT service desk environments Ability to produce clear documentation and technical reports Awareness of cybersecurity and data protection principles Experience of supporting Windows operating systems and end-user devices Full UK driving licence or willingness to travel between Trust schools Entry requirements: Standard entry requirements: Full-time employment in a relevant role Level 3 qualifications in STEM subjects (e.g., 2 A Levels, BTEC Diplomas, Apprenticeship, or equivalent) Non-standard entry with work experience: Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week Benefits: Free parking at our sites A laptop and phone Cycle to Work scheme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
IT Manager Contract: Permanent Salary: £36,000- £40,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £45,000-£50,000) Hours: Part-time, 30 hours per week Location: Hybrid working with a minimum of one day per week at our Putney, London (SW15) office plus regular travel to our services across London and the Midlands About Us Our vision is for every child and young person to be safe, loved and happy, achieve their potential and have a bright future. St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children's homes and innovative leaving care support across the UK. Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve. We are proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations, ages and faiths. We are committed to creating a workplace where everyone feels valued and respected. About the Role We are looking for an experienced IT Manager to oversee and develop our IT infrastructure, ensuring our systems remain secure, reliable and fit for the needs of the charity. Following a significant organisational structural change, you will have the opportunity to input into a review of the IT resourcing and will support the implementation of any resulting changes. You will be responsible for maintaining and improving our IT and communications infrastructure while delivering an excellent service to colleagues across the organisation. Working closely with your team, external managed service provider and stakeholders, you'll ensure technology enables our staff to provide the best possible support to children and young people. This is a varied role combining operational oversight, supplier management, cyber security, infrastructure management and service delivery. Your key responsibilities will include: Managing and developing the organisation's IT infrastructure across multiple UK sites. Ensuring colleagues have reliable IT equipment, connectivity and systems to work effectively. Supporting technology that enables young people in our homes to safely access education, communication and online services. Leading the IT helpdesk to deliver an excellent customer-focused support service. Maintaining robust cyber security, disaster recovery and business continuity arrangements. Managing IT budgets and ensuring value for money from suppliers and technology investments. Supporting ICT projects and driving continuous improvement across the organisation. Providing occasional out-of-hours support for critical ICT incidents. Our IT Environment: You'll oversee and support an established Microsoft-based infrastructure including: Windows Server (physical and virtual VMware environments, to be retired) Hybrid Active Directory and Microsoft Entra ID (Azure AD migration) Windows 10/11 laptops and desktops Multi-site WAN infrastructure across the UK Microsoft 365, including Exchange Online and SharePoint WatchGuard firewalls DrayTek routers and web filtering Unifi network switches Mimecast email security and archiving 3CX VoIP telephony (currently under review) Third-party applications including ADP, Raiser's Edge, ClearCare, Charms, Access Finance and SolarWinds Service Desk About You We are looking for someone who combines strong technical expertise with excellent leadership and communication skills. You should have: Experience managing an IT department or IT infrastructure. Experience administering Active Directory (on-premises), Microsoft 365 and Azure, including Exchange. Experience managing multi-site IT environments and WAN connectivity. Knowledge of business continuity, disaster recovery and cyber security best practice. Experience managing an IT helpdesk, ideally using SolarWinds or a similar service desk platform. Experience leading and developing staff. Strong stakeholder management and communication skills. Experience managing IT budgets and delivering value for money. A flexible approach with the ability to travel occasionally to services across London and the Midlands, and provide out-of-hours support for critical ICT incidents when required. What we Offer Competitive salary: £36,000- £40,000 per annum. A friendly working environment at a values-led charitable organisation. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. Discretionary funded training programs for you to explore and attain new and relevant skills. Employee awards based on performance and length of service. How to Apply To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered. Please note we review applications as they are received, so early application is encouraged. Safer Recruitment St Christopher's is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
22/07/2026
Full time
IT Manager Contract: Permanent Salary: £36,000- £40,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £45,000-£50,000) Hours: Part-time, 30 hours per week Location: Hybrid working with a minimum of one day per week at our Putney, London (SW15) office plus regular travel to our services across London and the Midlands About Us Our vision is for every child and young person to be safe, loved and happy, achieve their potential and have a bright future. St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children's homes and innovative leaving care support across the UK. Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve. We are proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations, ages and faiths. We are committed to creating a workplace where everyone feels valued and respected. About the Role We are looking for an experienced IT Manager to oversee and develop our IT infrastructure, ensuring our systems remain secure, reliable and fit for the needs of the charity. Following a significant organisational structural change, you will have the opportunity to input into a review of the IT resourcing and will support the implementation of any resulting changes. You will be responsible for maintaining and improving our IT and communications infrastructure while delivering an excellent service to colleagues across the organisation. Working closely with your team, external managed service provider and stakeholders, you'll ensure technology enables our staff to provide the best possible support to children and young people. This is a varied role combining operational oversight, supplier management, cyber security, infrastructure management and service delivery. Your key responsibilities will include: Managing and developing the organisation's IT infrastructure across multiple UK sites. Ensuring colleagues have reliable IT equipment, connectivity and systems to work effectively. Supporting technology that enables young people in our homes to safely access education, communication and online services. Leading the IT helpdesk to deliver an excellent customer-focused support service. Maintaining robust cyber security, disaster recovery and business continuity arrangements. Managing IT budgets and ensuring value for money from suppliers and technology investments. Supporting ICT projects and driving continuous improvement across the organisation. Providing occasional out-of-hours support for critical ICT incidents. Our IT Environment: You'll oversee and support an established Microsoft-based infrastructure including: Windows Server (physical and virtual VMware environments, to be retired) Hybrid Active Directory and Microsoft Entra ID (Azure AD migration) Windows 10/11 laptops and desktops Multi-site WAN infrastructure across the UK Microsoft 365, including Exchange Online and SharePoint WatchGuard firewalls DrayTek routers and web filtering Unifi network switches Mimecast email security and archiving 3CX VoIP telephony (currently under review) Third-party applications including ADP, Raiser's Edge, ClearCare, Charms, Access Finance and SolarWinds Service Desk About You We are looking for someone who combines strong technical expertise with excellent leadership and communication skills. You should have: Experience managing an IT department or IT infrastructure. Experience administering Active Directory (on-premises), Microsoft 365 and Azure, including Exchange. Experience managing multi-site IT environments and WAN connectivity. Knowledge of business continuity, disaster recovery and cyber security best practice. Experience managing an IT helpdesk, ideally using SolarWinds or a similar service desk platform. Experience leading and developing staff. Strong stakeholder management and communication skills. Experience managing IT budgets and delivering value for money. A flexible approach with the ability to travel occasionally to services across London and the Midlands, and provide out-of-hours support for critical ICT incidents when required. What we Offer Competitive salary: £36,000- £40,000 per annum. A friendly working environment at a values-led charitable organisation. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. Discretionary funded training programs for you to explore and attain new and relevant skills. Employee awards based on performance and length of service. How to Apply To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered. Please note we review applications as they are received, so early application is encouraged. Safer Recruitment St Christopher's is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact This is an exciting opportunity to join Jacobs' Cyber Security team as an Endpoint Security & Exposure Management Engineer. You'll play a key role in reducing cyber risk by driving vulnerability remediation, strengthening endpoint security controls, and improving visibility of security exposure across a global technology estate. Working across infrastructure, cloud, desktop engineering, and security teams, you'll help ensure vulnerabilities are identified, prioritised, and remediated effectively while supporting key security capabilities including application control, privilege management, and endpoint hardening. If you're passionate about vulnerability management, exposure reduction, and delivering measurable security outcomes, this is an opportunity to make a real impact within a global organisation. Day to Day Lead vulnerability and exposure management activities across enterprise environments, ensuring security risks are identified, prioritised, and remediated effectively Work closely with technology teams to drive remediation programmes and reduce organisational cyber risk Support and enhance endpoint security capabilities, including application control, allowlisting, privilege management, and endpoint hardening Use data, reporting, and dashboards to provide visibility of cyber exposure, remediation performance, and security outcomes Assess emerging vulnerabilities and threats, providing risk-based recommendations and guidance to stakeholders Act as a trusted security partner across infrastructure, cloud, application, and operational teams, helping embed secure practices and improve resilience What You'll Bring Experience in cybersecurity, vulnerability management, security engineering, or endpoint security Strong understanding of risk-based vulnerability management and remediation prioritisation Experience working with vulnerability management platforms such as Tenable, Qualys, or Rapid7 Experience with ServiceNow Vulnerability Response or similar remediation workflow platforms Knowledge of endpoint security technologies including application control, privilege management, and endpoint protection A collaborative approach with strong stakeholder engagement and communication skills The ability to translate technical security risks into meaningful business outcomes Experience implementing Zero Trust principles Exposure to Microsoft Defender for Endpoint, Intune, Active Directory, and Entra ID Experience working within cloud environments including Azure, AWS, or Google Cloud Knowledge of frameworks such as NIST, ISO 27001, CIS Controls, Cyber Essentials Plus, and NCSC CAF Industry certifications including CISSP, CISM, Security+, GIAC, Microsoft Security, or ServiceNow certifications What's In It For You Shape how cyber risk is managed across a global organisation Take ownership of a critical vulnerability and exposure management capability Work with leading security technologies across endpoint, cloud, and enterprise environments Influence security strategy and drive measurable improvements to Jacobs' security posture Collaborate with talented cybersecurity, infrastructure, cloud, and engineering professionals around the world Enjoy genuine flexibility with remote and hybrid working options and no mandated office attendance requirements Be part of a team committed to innovation, continuous improvement, and security excellence A global network of expertise and opportunity A culture founded on safety, integrity, inclusion, and belonging Flexible working arrangements that support your well-being and potential Opportunities to make a real-world impact through our global giving and volunteering programs Up to 10% pension 24 days ( days bought) holidays Free medical and income protection insurance and many more! Technical Skills Application control and allowlisting technologies Privilege management solutions Endpoint hardening methodologies Zero Trust security principles Endpoint security architecture Vulnerability & Exposure Management Vulnerability assessment and management Risk prioritization frameworks Patch and remediation management Security risk analysis Platforms & Technologies Microsoft Windows Server and Windows 11 Active Directory and Entra ID Microsoft Defender for Endpoint Cloud platforms (Azure, AWS, or Google Cloud) ServiceNow Vulnerability Response Scripting & Automation API integrations and workflow automation Security reporting and dashboard development Preferred Qualifications Experience implementing Zero Trust security controls. Experience with endpoint detection and response (EDR) platforms. Familiarity with security frameworks including: NIST Cybersecurity Framework, CIS Controls, ISO 27001, NCSC Cyber Assessment Framework Experience with cloud security and hybrid infrastructure environments. Experience leading vulnerability remediation programs across multiple technology domains. Preferred Certifications GIAC Security Certifications Certified Information Security Manager (CISM) Microsoft Security Certifications Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. Ability to translate technical risk into business impact. Strong organizational and prioritization skills. Collaborative approach to driving remediation and risk reduction. Continuous improvement mindset focused on measurable security outcomes. Success Measures Reduction in privileged access risk. Increased endpoint security control coverage. Reduction in critical and high-risk vulnerabilities. Improved vulnerability remediation performance and SLA compliance. Improved visibility of enterprise cyber exposure. Successful implementation of least-privilege principles across the endpoint estate. Measurable reduction in organizational attack surface and cyber risk As a disability confident employer, we welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
22/07/2026
Full time
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact This is an exciting opportunity to join Jacobs' Cyber Security team as an Endpoint Security & Exposure Management Engineer. You'll play a key role in reducing cyber risk by driving vulnerability remediation, strengthening endpoint security controls, and improving visibility of security exposure across a global technology estate. Working across infrastructure, cloud, desktop engineering, and security teams, you'll help ensure vulnerabilities are identified, prioritised, and remediated effectively while supporting key security capabilities including application control, privilege management, and endpoint hardening. If you're passionate about vulnerability management, exposure reduction, and delivering measurable security outcomes, this is an opportunity to make a real impact within a global organisation. Day to Day Lead vulnerability and exposure management activities across enterprise environments, ensuring security risks are identified, prioritised, and remediated effectively Work closely with technology teams to drive remediation programmes and reduce organisational cyber risk Support and enhance endpoint security capabilities, including application control, allowlisting, privilege management, and endpoint hardening Use data, reporting, and dashboards to provide visibility of cyber exposure, remediation performance, and security outcomes Assess emerging vulnerabilities and threats, providing risk-based recommendations and guidance to stakeholders Act as a trusted security partner across infrastructure, cloud, application, and operational teams, helping embed secure practices and improve resilience What You'll Bring Experience in cybersecurity, vulnerability management, security engineering, or endpoint security Strong understanding of risk-based vulnerability management and remediation prioritisation Experience working with vulnerability management platforms such as Tenable, Qualys, or Rapid7 Experience with ServiceNow Vulnerability Response or similar remediation workflow platforms Knowledge of endpoint security technologies including application control, privilege management, and endpoint protection A collaborative approach with strong stakeholder engagement and communication skills The ability to translate technical security risks into meaningful business outcomes Experience implementing Zero Trust principles Exposure to Microsoft Defender for Endpoint, Intune, Active Directory, and Entra ID Experience working within cloud environments including Azure, AWS, or Google Cloud Knowledge of frameworks such as NIST, ISO 27001, CIS Controls, Cyber Essentials Plus, and NCSC CAF Industry certifications including CISSP, CISM, Security+, GIAC, Microsoft Security, or ServiceNow certifications What's In It For You Shape how cyber risk is managed across a global organisation Take ownership of a critical vulnerability and exposure management capability Work with leading security technologies across endpoint, cloud, and enterprise environments Influence security strategy and drive measurable improvements to Jacobs' security posture Collaborate with talented cybersecurity, infrastructure, cloud, and engineering professionals around the world Enjoy genuine flexibility with remote and hybrid working options and no mandated office attendance requirements Be part of a team committed to innovation, continuous improvement, and security excellence A global network of expertise and opportunity A culture founded on safety, integrity, inclusion, and belonging Flexible working arrangements that support your well-being and potential Opportunities to make a real-world impact through our global giving and volunteering programs Up to 10% pension 24 days ( days bought) holidays Free medical and income protection insurance and many more! Technical Skills Application control and allowlisting technologies Privilege management solutions Endpoint hardening methodologies Zero Trust security principles Endpoint security architecture Vulnerability & Exposure Management Vulnerability assessment and management Risk prioritization frameworks Patch and remediation management Security risk analysis Platforms & Technologies Microsoft Windows Server and Windows 11 Active Directory and Entra ID Microsoft Defender for Endpoint Cloud platforms (Azure, AWS, or Google Cloud) ServiceNow Vulnerability Response Scripting & Automation API integrations and workflow automation Security reporting and dashboard development Preferred Qualifications Experience implementing Zero Trust security controls. Experience with endpoint detection and response (EDR) platforms. Familiarity with security frameworks including: NIST Cybersecurity Framework, CIS Controls, ISO 27001, NCSC Cyber Assessment Framework Experience with cloud security and hybrid infrastructure environments. Experience leading vulnerability remediation programs across multiple technology domains. Preferred Certifications GIAC Security Certifications Certified Information Security Manager (CISM) Microsoft Security Certifications Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. Ability to translate technical risk into business impact. Strong organizational and prioritization skills. Collaborative approach to driving remediation and risk reduction. Continuous improvement mindset focused on measurable security outcomes. Success Measures Reduction in privileged access risk. Increased endpoint security control coverage. Reduction in critical and high-risk vulnerabilities. Improved vulnerability remediation performance and SLA compliance. Improved visibility of enterprise cyber exposure. Successful implementation of least-privilege principles across the endpoint estate. Measurable reduction in organizational attack surface and cyber risk As a disability confident employer, we welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
We are partnering with a highly successful, long established, and rapidly growing manufacturer, importer and wholesale retailer based on the outskirts of Manchester. Following significant expansion, technology has become a cornerstone of their UK and global operations. With further growth planned, they are seeking a strategic yet hands-on Head of IT / IT Manager to join their leadership team. This is a high-impact role reporting directly to the MD, offering accountability for the IT landscape and a seat at the table to influence wider business decisions. The Role As the Head of IT / IT Manager, you will take full ownership of the IT function. You will lead, mentor, and support a small internal team, whilst effectively managing relationships with external IT partners. This role requires a blend of strategic vision and technical knowledge. You will be responsible for defining the future systems architecture and roadmap, whilst remaining close enough to the technology to ensure seamless daily operations. Key Responsibilities: Strategy & Architecture: Analyse evolving business requirements to establish a robust IT systems strategy, architecture, and technology roadmap. Supplier & Partner Management: Negotiate with and manage third-party suppliers and partners across infrastructure and business applications. ERP & Systems Integration: Oversee the ERP landscape (ideally Microsoft Dynamics 365 F&O knowledge) and optimise / improve integrations between internal systems, WMS, and client platforms. Team Leadership: Develop, mentor, and upscale the internal IT team and partner network to ensure high capability and performance. Infrastructure & Operations: Ensure the efficient operation of company technologies, including servers, desktops, networks, telephony, mobile, websites, and warehouse technology. Procurement & Budgeting: Take full accountability for all IT procurement, software licensing, and budget management to agreed levels. Governance & Training: Establish appropriate system procedures, technical documentation, and end-user training frameworks. What We Are Looking For: Proven Experience: A track record as an IT Manager, Head of IT, or IT Director, ideally within an SME environment (wholesale, distribution, logistics, or supply chain experience would also be highly beneficial). ERP Knowledge: Experience with ERP systems and related supply chain technologies; Microsoft Dynamics 365 experience is highly desirable. Hands-on Capability: While strategic, you must possess the technical confidence to be "hands-on" with infrastructure, hardware, and applications if escalations require it. E-Commerce Exposure: Familiarity with digital/e-commerce platforms and integrations is a distinct advantage. Communication & Culture: Exceptional communication skills with the ability to influence at Board and client level. You will thrive in a collaborative, office-based culture (ideally working approx 4 days a week on-site, with flexibility offered). This is a varied, high-autonomy role covering strategy, project delivery, and team leadership, offering someone a unique opportunity to help shape the direction and success of the business in to the future. Competitive salary and benefits package on offer If you are a driven IT Leader looking for a role where you can truly make your mark on a great, independent, family-run business, please apply with your CV today for immediate consideration.
22/07/2026
Full time
We are partnering with a highly successful, long established, and rapidly growing manufacturer, importer and wholesale retailer based on the outskirts of Manchester. Following significant expansion, technology has become a cornerstone of their UK and global operations. With further growth planned, they are seeking a strategic yet hands-on Head of IT / IT Manager to join their leadership team. This is a high-impact role reporting directly to the MD, offering accountability for the IT landscape and a seat at the table to influence wider business decisions. The Role As the Head of IT / IT Manager, you will take full ownership of the IT function. You will lead, mentor, and support a small internal team, whilst effectively managing relationships with external IT partners. This role requires a blend of strategic vision and technical knowledge. You will be responsible for defining the future systems architecture and roadmap, whilst remaining close enough to the technology to ensure seamless daily operations. Key Responsibilities: Strategy & Architecture: Analyse evolving business requirements to establish a robust IT systems strategy, architecture, and technology roadmap. Supplier & Partner Management: Negotiate with and manage third-party suppliers and partners across infrastructure and business applications. ERP & Systems Integration: Oversee the ERP landscape (ideally Microsoft Dynamics 365 F&O knowledge) and optimise / improve integrations between internal systems, WMS, and client platforms. Team Leadership: Develop, mentor, and upscale the internal IT team and partner network to ensure high capability and performance. Infrastructure & Operations: Ensure the efficient operation of company technologies, including servers, desktops, networks, telephony, mobile, websites, and warehouse technology. Procurement & Budgeting: Take full accountability for all IT procurement, software licensing, and budget management to agreed levels. Governance & Training: Establish appropriate system procedures, technical documentation, and end-user training frameworks. What We Are Looking For: Proven Experience: A track record as an IT Manager, Head of IT, or IT Director, ideally within an SME environment (wholesale, distribution, logistics, or supply chain experience would also be highly beneficial). ERP Knowledge: Experience with ERP systems and related supply chain technologies; Microsoft Dynamics 365 experience is highly desirable. Hands-on Capability: While strategic, you must possess the technical confidence to be "hands-on" with infrastructure, hardware, and applications if escalations require it. E-Commerce Exposure: Familiarity with digital/e-commerce platforms and integrations is a distinct advantage. Communication & Culture: Exceptional communication skills with the ability to influence at Board and client level. You will thrive in a collaborative, office-based culture (ideally working approx 4 days a week on-site, with flexibility offered). This is a varied, high-autonomy role covering strategy, project delivery, and team leadership, offering someone a unique opportunity to help shape the direction and success of the business in to the future. Competitive salary and benefits package on offer If you are a driven IT Leader looking for a role where you can truly make your mark on a great, independent, family-run business, please apply with your CV today for immediate consideration.
Hardware Operations Manager Excellent opportunity to join a growing MSP and lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This is a key role focused on ensuring equipment is built, configured, repaired and deployed efficiently while maintaining high standards of quality, organisation and customer service. You'll play an important role in supporting project delivery, service operations and the ongoing development of the hardware function. What will you be doing? You'll be responsible for overseeing the day-to-day operation of the hardware and deployment function, ensuring builds, repairs, configurations and equipment rollouts are completed efficiently and to agreed standards. You'll manage workshop engineers, coordinate workloads, monitor capacity and ensure equipment is delivered within agreed timescales. Working closely with Service Desk, Projects and Procurement teams, you'll support customer deployments, project rollouts and internal operational requirements. The role will also involve managing stock levels, maintaining supplier relationships, overseeing operational processes and ensuring all documentation is accurate and compliant. You'll identify opportunities for continuous improvement while driving quality, efficiency and service excellence across the hardware services team. What will you need? Experience working within an IT workshop, deployment, service desk or technical support environment Previous experience managing, supervising or mentoring technical teams Strong knowledge of IT hardware including laptops, desktops, servers and peripheral devices Experience coordinating hardware builds, repairs and deployment activities Understanding of stock control, inventory management and procurement processes Experience working within SLA-driven service environments Strong organisational and workload management skills Excellent communication and stakeholder management abilities Strong attention to detail and commitment to quality standards A proactive and hands-on approach to leadership and problem solving What would be desirable? Experience working within an MSP environment Knowledge of Autotask PSA or similar service management platforms Experience supporting project deployment activities Understanding of ISO, QMS or service management frameworks Exposure to supplier management and procurement activities Experience developing junior engineers, apprentices or workshop staff To Apply Please apply directly through this advert or email your CV to By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS Hardware Operations Manager, IT Hardware, Hardware Deployment, Asset Management, Configuration Services, Workshop Operations, Technical Support, MSP, Service Delivery, Stock Management, Inventory Control, Procurement, Team Leadership, Project Delivery, Autotask, IT Infrastructure JBRP1_UKTJ
22/07/2026
Full time
Hardware Operations Manager Excellent opportunity to join a growing MSP and lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This is a key role focused on ensuring equipment is built, configured, repaired and deployed efficiently while maintaining high standards of quality, organisation and customer service. You'll play an important role in supporting project delivery, service operations and the ongoing development of the hardware function. What will you be doing? You'll be responsible for overseeing the day-to-day operation of the hardware and deployment function, ensuring builds, repairs, configurations and equipment rollouts are completed efficiently and to agreed standards. You'll manage workshop engineers, coordinate workloads, monitor capacity and ensure equipment is delivered within agreed timescales. Working closely with Service Desk, Projects and Procurement teams, you'll support customer deployments, project rollouts and internal operational requirements. The role will also involve managing stock levels, maintaining supplier relationships, overseeing operational processes and ensuring all documentation is accurate and compliant. You'll identify opportunities for continuous improvement while driving quality, efficiency and service excellence across the hardware services team. What will you need? Experience working within an IT workshop, deployment, service desk or technical support environment Previous experience managing, supervising or mentoring technical teams Strong knowledge of IT hardware including laptops, desktops, servers and peripheral devices Experience coordinating hardware builds, repairs and deployment activities Understanding of stock control, inventory management and procurement processes Experience working within SLA-driven service environments Strong organisational and workload management skills Excellent communication and stakeholder management abilities Strong attention to detail and commitment to quality standards A proactive and hands-on approach to leadership and problem solving What would be desirable? Experience working within an MSP environment Knowledge of Autotask PSA or similar service management platforms Experience supporting project deployment activities Understanding of ISO, QMS or service management frameworks Exposure to supplier management and procurement activities Experience developing junior engineers, apprentices or workshop staff To Apply Please apply directly through this advert or email your CV to By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS Hardware Operations Manager, IT Hardware, Hardware Deployment, Asset Management, Configuration Services, Workshop Operations, Technical Support, MSP, Service Delivery, Stock Management, Inventory Control, Procurement, Team Leadership, Project Delivery, Autotask, IT Infrastructure JBRP1_UKTJ
About Caxton Associates Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Singapore, Monaco, Dubai and Bengaluru. Caxton Associates' primary business is to manage client and proprietary capital through a suite of products designed to fit the specific needs of investors. Employing a multi-portfolio manager framework, Caxton excels in discretionary global macro investing, leveraging its diversified expertise across asset classes and markets. About the role We are seeking an experienced Software Engineer to lead a team within our London-based Software Development group. This is a hands on leadership role combining system design, delivery ownership, and team development. The team builds and maintains services and applications that support trading, compliance, and operations across the firm. You will work closely with various Technology and Operations teams across London, Bengaluru and New York. Responsibilities Lead, mentor, and develop a small team of engineers Design and build scalable, maintainable distributed systems in C#/.NET Own delivery across multiple concurrent projects and priorities Drive best practices in testing, CI/CD, and software quality Collaborate with technical and business stakeholders across regions Contribute to architecture and long term platform direction Act as the technical point of contact for the team Qualifications 8+ years of software development experience with C# and the .NET stack Proven experience leading or mentoring software engineers Strong track record building reliable, production grade systems Solid understanding of distributed systems and architectural patterns (event driven, layered, client server) Experience with Python and its ecosystem Experience with CI/CD and modern development workflows Strong SQL and relational database skills Ability to manage multiple priorities effectively Strong communication skills with both technical and non technical stakeholders Exposure to financial products and market data (e.g. Bloomberg, Reuters) Displays and operates at the highest degree of ethics and integrity Highly Beneficial Knowledge of finance, markets, order to trade life cycle Experience with Bloomberg market data APIs like SAPI, B-PIPE, Desktop API Experience with Docker and AWS (EC2, RDS) Bachelor of Science Degree in Computer Science, Mathematics or a related field
22/07/2026
Full time
About Caxton Associates Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Singapore, Monaco, Dubai and Bengaluru. Caxton Associates' primary business is to manage client and proprietary capital through a suite of products designed to fit the specific needs of investors. Employing a multi-portfolio manager framework, Caxton excels in discretionary global macro investing, leveraging its diversified expertise across asset classes and markets. About the role We are seeking an experienced Software Engineer to lead a team within our London-based Software Development group. This is a hands on leadership role combining system design, delivery ownership, and team development. The team builds and maintains services and applications that support trading, compliance, and operations across the firm. You will work closely with various Technology and Operations teams across London, Bengaluru and New York. Responsibilities Lead, mentor, and develop a small team of engineers Design and build scalable, maintainable distributed systems in C#/.NET Own delivery across multiple concurrent projects and priorities Drive best practices in testing, CI/CD, and software quality Collaborate with technical and business stakeholders across regions Contribute to architecture and long term platform direction Act as the technical point of contact for the team Qualifications 8+ years of software development experience with C# and the .NET stack Proven experience leading or mentoring software engineers Strong track record building reliable, production grade systems Solid understanding of distributed systems and architectural patterns (event driven, layered, client server) Experience with Python and its ecosystem Experience with CI/CD and modern development workflows Strong SQL and relational database skills Ability to manage multiple priorities effectively Strong communication skills with both technical and non technical stakeholders Exposure to financial products and market data (e.g. Bloomberg, Reuters) Displays and operates at the highest degree of ethics and integrity Highly Beneficial Knowledge of finance, markets, order to trade life cycle Experience with Bloomberg market data APIs like SAPI, B-PIPE, Desktop API Experience with Docker and AWS (EC2, RDS) Bachelor of Science Degree in Computer Science, Mathematics or a related field
Title: Sr. Systems Engineer (Internal Support) Reports to: Internal Support Manager Location/Type: UK Onsite Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service. We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas' culture while putting the customer first. We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities. You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas' VOIP system. Responsibilities: Minimum 10 years of IT experience/administration Strong verbal and written communication skills Advanced PowerShell skills including scripting End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID) Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers Support/use of ConnectWise Manage and ScreenConnect Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations Experience taking projects/deployments from proof-of-concept to production Desirable Qualities: Experience working in an MSP environment Administration and use of RMM agents/tools Exposure to/ability to support workloads in Azure or AWS Experience with vendors such as Atlassian, AFI, Mimecast, and 1Password Experience with Azure Virtual Desktop Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
21/07/2026
Full time
Title: Sr. Systems Engineer (Internal Support) Reports to: Internal Support Manager Location/Type: UK Onsite Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service. We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas' culture while putting the customer first. We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities. You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas' VOIP system. Responsibilities: Minimum 10 years of IT experience/administration Strong verbal and written communication skills Advanced PowerShell skills including scripting End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID) Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers Support/use of ConnectWise Manage and ScreenConnect Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations Experience taking projects/deployments from proof-of-concept to production Desirable Qualities: Experience working in an MSP environment Administration and use of RMM agents/tools Exposure to/ability to support workloads in Azure or AWS Experience with vendors such as Atlassian, AFI, Mimecast, and 1Password Experience with Azure Virtual Desktop Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Technical Team Lead Location: London (office-based), with up to 2 days a week from home after probation Hours: Full-time, 9am to 5pm, Monday to Friday Type: Permanent Salary: 50,000 to 56,000 depending on experience, plus discretionary bonus Reporting to: Service Delivery Director About Office 21 Office 21 is a London-based IT support and infrastructure company. We are a small but fast-growing team looking after around 26 clients across professional services, venture capital, law, manufacturing, technology and marketing. We run and support modern infrastructure across Microsoft 365, Google Workspace, Azure, virtualisation, networking and security, and we are bringing on larger and more complex clients as we grow. This is a hire to add real senior technical weight to the team. The role This is a senior, hands-on technical role. You will be our most senior engineer on the tools, the top escalation point for the team, and the person who leads our larger infrastructure and cloud projects from start to finish. Alongside the technical work, you will give the engineering team day-to-day direction, answer the questions that come up during the day and keep work moving. Formal line management of the team sits with the Service Delivery Director, so your leadership here is technical rather than people management. You will also be a confident, credible point of contact for our clients, including senior stakeholders at larger accounts. One of our immediate priorities is providing senior support for a client with a large Azure and Azure Virtual Desktop estate, so strong hands-on Azure and AVD experience matters for this role. Roughly, expect the mix to be around 70% hands-on technical and project delivery, and 30% technical leadership and client-facing work. What you will be doing Acting as the senior technical escalation point across our client base Leading larger infrastructure, cloud and migration projects end to end Providing senior support for a major Azure and AVD environment Giving the engineering team day-to-day technical direction and unblocking their work Working closely with our project manager to deliver complex projects to a high standard Being a confident, client-facing point of contact for senior stakeholders Keeping documentation to a high standard and handling privileged and admin access responsibly Occasional planned out-of-hours and weekend work for project cutovers and major incidents, with time off in lieu What we are looking for Significant experience in an MSP or across multiple client environments Strong, hands-on Azure experience including Azure Virtual Desktop (design, build, support and migrations) Solid Google Workspace and Google Cloud experience Good grounding in identity and security (SSO, conditional access, MFA and endpoint management) A track record of delivering large infrastructure and migration projects independently Genuinely personable and client-facing, able to speak with conviction to non-technical decision-makers and hold your own in front of senior clients Sound judgement when handling privileged and administrative access Comfortable giving technical direction to a small team Nice to have Relevant certifications (Azure Administrator or Architect, Google, or a recognised security certification) Exposure to any of our wider stack: FortiGate, Proxmox, Cloudflare Zero Trust, FreePBX or HaloPSA Previous experience mentoring or informally leading other engineers What we offer Salary of 50,000 to 56,000 depending on experience, plus a discretionary bonus 25 days holiday plus bank holidays Private healthcare Genuinely varied and technically interesting work, with real ownership of major projects A small, capable team where senior people have influence and are not lost in a large hierarchy Room to grow as the company grows How to apply Send us your CV and a short note on the most complex project you have delivered. A six-month probation period and a background check (including DBS) apply to this role.
21/07/2026
Full time
Technical Team Lead Location: London (office-based), with up to 2 days a week from home after probation Hours: Full-time, 9am to 5pm, Monday to Friday Type: Permanent Salary: 50,000 to 56,000 depending on experience, plus discretionary bonus Reporting to: Service Delivery Director About Office 21 Office 21 is a London-based IT support and infrastructure company. We are a small but fast-growing team looking after around 26 clients across professional services, venture capital, law, manufacturing, technology and marketing. We run and support modern infrastructure across Microsoft 365, Google Workspace, Azure, virtualisation, networking and security, and we are bringing on larger and more complex clients as we grow. This is a hire to add real senior technical weight to the team. The role This is a senior, hands-on technical role. You will be our most senior engineer on the tools, the top escalation point for the team, and the person who leads our larger infrastructure and cloud projects from start to finish. Alongside the technical work, you will give the engineering team day-to-day direction, answer the questions that come up during the day and keep work moving. Formal line management of the team sits with the Service Delivery Director, so your leadership here is technical rather than people management. You will also be a confident, credible point of contact for our clients, including senior stakeholders at larger accounts. One of our immediate priorities is providing senior support for a client with a large Azure and Azure Virtual Desktop estate, so strong hands-on Azure and AVD experience matters for this role. Roughly, expect the mix to be around 70% hands-on technical and project delivery, and 30% technical leadership and client-facing work. What you will be doing Acting as the senior technical escalation point across our client base Leading larger infrastructure, cloud and migration projects end to end Providing senior support for a major Azure and AVD environment Giving the engineering team day-to-day technical direction and unblocking their work Working closely with our project manager to deliver complex projects to a high standard Being a confident, client-facing point of contact for senior stakeholders Keeping documentation to a high standard and handling privileged and admin access responsibly Occasional planned out-of-hours and weekend work for project cutovers and major incidents, with time off in lieu What we are looking for Significant experience in an MSP or across multiple client environments Strong, hands-on Azure experience including Azure Virtual Desktop (design, build, support and migrations) Solid Google Workspace and Google Cloud experience Good grounding in identity and security (SSO, conditional access, MFA and endpoint management) A track record of delivering large infrastructure and migration projects independently Genuinely personable and client-facing, able to speak with conviction to non-technical decision-makers and hold your own in front of senior clients Sound judgement when handling privileged and administrative access Comfortable giving technical direction to a small team Nice to have Relevant certifications (Azure Administrator or Architect, Google, or a recognised security certification) Exposure to any of our wider stack: FortiGate, Proxmox, Cloudflare Zero Trust, FreePBX or HaloPSA Previous experience mentoring or informally leading other engineers What we offer Salary of 50,000 to 56,000 depending on experience, plus a discretionary bonus 25 days holiday plus bank holidays Private healthcare Genuinely varied and technically interesting work, with real ownership of major projects A small, capable team where senior people have influence and are not lost in a large hierarchy Room to grow as the company grows How to apply Send us your CV and a short note on the most complex project you have delivered. A six-month probation period and a background check (including DBS) apply to this role.
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
21/07/2026
Full time
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
Inside IR35 Microsoft Office 365 MDM Engineer required to join a UK leading brand in Manchester, UK Excellent rates, long term engagement, 100% onsite Key Responsibilities Support and troubleshoot Microsoft 365 and Intune environments. Manage incidents, requests, performance monitoring, and issue resolution. Automate routine tasks to improve efficiency. Deliver project work and collaborate with project managers. Produce technical documentation and configuration guides. Lead or support infrastructure and endpoint management projects. Share technical expertise across multiple client environments. Skills & Experience Microsoft 365 (Exchange Online, SharePoint, Teams) Microsoft Intune (MDM/MAM) Microsoft Azure/Entra ID End-user desktop and endpoint support Mobile device management (Android, iOS, Blackberry UEM) Microsoft Teams and collaboration technologies Strong troubleshooting, documentation, and communication skills Only open to candidates who can be 100% onsite in Manchester.
21/07/2026
Contractor
Inside IR35 Microsoft Office 365 MDM Engineer required to join a UK leading brand in Manchester, UK Excellent rates, long term engagement, 100% onsite Key Responsibilities Support and troubleshoot Microsoft 365 and Intune environments. Manage incidents, requests, performance monitoring, and issue resolution. Automate routine tasks to improve efficiency. Deliver project work and collaborate with project managers. Produce technical documentation and configuration guides. Lead or support infrastructure and endpoint management projects. Share technical expertise across multiple client environments. Skills & Experience Microsoft 365 (Exchange Online, SharePoint, Teams) Microsoft Intune (MDM/MAM) Microsoft Azure/Entra ID End-user desktop and endpoint support Mobile device management (Android, iOS, Blackberry UEM) Microsoft Teams and collaboration technologies Strong troubleshooting, documentation, and communication skills Only open to candidates who can be 100% onsite in Manchester.
Overview Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London's Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world's most vibrant business and creative hubs. The Role This is a great opportunity to shape endpoint management, automation, cyber security compliance and digital transformation at Ravensbourne. At Ravensbourne, our ambition is to enhance and continuously improve the digital experience for our staff and students. This is a hybrid role based at our SE London campus. The Senior IT Solutions Specialist will support, manage and develop Ravensbourne's desktop and mobile computing devices and labs, including Windows and Apple Mac environments, as well as key desktop and enterprise software platforms. The role will help develop custom solutions using new and emerging technologies to empower and transform the organisation's digital capabilities, including the digitisation of processes and workflows. The Senior IT Solutions Specialist will act as a senior engineering lead for Microsoft client devices and communications, implementing and maintaining the operational aspects of the University's Microsoft endpoint infrastructure in alignment with architectural design and strategy, and working collaboratively with colleagues across the wider IT Services team. About You Essential Skills and Experience Suitably qualified and/or experienced in delivering technical support in a medium or large organisation. Experienced in delivering and supporting services in a mixed Windows and Apple Mac environment. Experienced in Microsoft Entra administration and Microsoft Intune, particularly device administration, application deployment and build management. Able to understand, support and improve IT technology services in a complex organisational environment. Able to communicate technical information clearly to colleagues, customers and service users at all levels, including through face-to-face support. Desirable Skills and Experience Experience of communicating information relating to IT projects clearly and effectively. Familiarity with the operation, support and development of IT technology in an education environment. Key Responsibilities Administer Microsoft Endpoint Manager/Intune, supporting managed Windows and Apple Mac devices. Act as a senior technical escalation point for complex endpoint, software and infrastructure issues. Package, deploy and maintain academic and professional services applications through the Company Portal. Develop device compliance and security reporting to support cyber security, governance and service improvement. Support Microsoft 365 administration, including provisioning, configuration, security and licensing. Manage and support specialist endpoint-related hardware, including laptop lockers and digital signage displays. Support asset management for end-user devices. Develop workflow automation and PowerApps solutions to improve business processes. Create documentation, training resources and guidance for IT Services colleagues and end users. Carry out testing of new technologies, products and service improvements. Why join us? This is an opportunity to play a key role in a creative, collaborative and forward-thinking university environment, helping to deliver modern IT services that directly support the staff and student experience. You will contribute to the ongoing development of endpoint management, automation, cyber security compliance and digital transformation, with the scope to improve services, introduce new solutions and make a visible impact across the University. The role also offers the chance to work closely with colleagues across IT Services and the wider University, combining technical expertise with problem solving, service improvement and meaningful collaboration. Interviews Week commencing 17th August 2026. Salary: £41,558 to £45,940. Ravensbourne will also contribute 14.2% towards your membership in the Local Government Pension Scheme (LGPS).
21/07/2026
Full time
Overview Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London's Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world's most vibrant business and creative hubs. The Role This is a great opportunity to shape endpoint management, automation, cyber security compliance and digital transformation at Ravensbourne. At Ravensbourne, our ambition is to enhance and continuously improve the digital experience for our staff and students. This is a hybrid role based at our SE London campus. The Senior IT Solutions Specialist will support, manage and develop Ravensbourne's desktop and mobile computing devices and labs, including Windows and Apple Mac environments, as well as key desktop and enterprise software platforms. The role will help develop custom solutions using new and emerging technologies to empower and transform the organisation's digital capabilities, including the digitisation of processes and workflows. The Senior IT Solutions Specialist will act as a senior engineering lead for Microsoft client devices and communications, implementing and maintaining the operational aspects of the University's Microsoft endpoint infrastructure in alignment with architectural design and strategy, and working collaboratively with colleagues across the wider IT Services team. About You Essential Skills and Experience Suitably qualified and/or experienced in delivering technical support in a medium or large organisation. Experienced in delivering and supporting services in a mixed Windows and Apple Mac environment. Experienced in Microsoft Entra administration and Microsoft Intune, particularly device administration, application deployment and build management. Able to understand, support and improve IT technology services in a complex organisational environment. Able to communicate technical information clearly to colleagues, customers and service users at all levels, including through face-to-face support. Desirable Skills and Experience Experience of communicating information relating to IT projects clearly and effectively. Familiarity with the operation, support and development of IT technology in an education environment. Key Responsibilities Administer Microsoft Endpoint Manager/Intune, supporting managed Windows and Apple Mac devices. Act as a senior technical escalation point for complex endpoint, software and infrastructure issues. Package, deploy and maintain academic and professional services applications through the Company Portal. Develop device compliance and security reporting to support cyber security, governance and service improvement. Support Microsoft 365 administration, including provisioning, configuration, security and licensing. Manage and support specialist endpoint-related hardware, including laptop lockers and digital signage displays. Support asset management for end-user devices. Develop workflow automation and PowerApps solutions to improve business processes. Create documentation, training resources and guidance for IT Services colleagues and end users. Carry out testing of new technologies, products and service improvements. Why join us? This is an opportunity to play a key role in a creative, collaborative and forward-thinking university environment, helping to deliver modern IT services that directly support the staff and student experience. You will contribute to the ongoing development of endpoint management, automation, cyber security compliance and digital transformation, with the scope to improve services, introduce new solutions and make a visible impact across the University. The role also offers the chance to work closely with colleagues across IT Services and the wider University, combining technical expertise with problem solving, service improvement and meaningful collaboration. Interviews Week commencing 17th August 2026. Salary: £41,558 to £45,940. Ravensbourne will also contribute 14.2% towards your membership in the Local Government Pension Scheme (LGPS).
1st Line Support Engineer £28,000 - £30,000 London - Hybrid I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). Must have 1-2 years experience within an IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with MS Fundamental certificates like AZ104/SC100/M100 etc. 5 days in office during the 6 month probation period and then hybrid thereafter. As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Birthday off work (from 2025) Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Personal Skills: Highly Motivated Can do attitude Attention to detail Excellent communication skills Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette 1st Line Support Engineer Responsibilities: Provide a professional and customer focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possible. Liaise with third party suppliers where necessary, logging tickets and act as a central point of contact. Monitoring and tracking Incidents, Requests or Problems, escalating where necessary to other resolver groups, or line Manager. Log and assign tickets and monitor workloads for the other Service Desk team members.
21/07/2026
Full time
1st Line Support Engineer £28,000 - £30,000 London - Hybrid I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). Must have 1-2 years experience within an IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with MS Fundamental certificates like AZ104/SC100/M100 etc. 5 days in office during the 6 month probation period and then hybrid thereafter. As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Birthday off work (from 2025) Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Personal Skills: Highly Motivated Can do attitude Attention to detail Excellent communication skills Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette 1st Line Support Engineer Responsibilities: Provide a professional and customer focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possible. Liaise with third party suppliers where necessary, logging tickets and act as a central point of contact. Monitoring and tracking Incidents, Requests or Problems, escalating where necessary to other resolver groups, or line Manager. Log and assign tickets and monitor workloads for the other Service Desk team members.
O365 /MDM Senior Engineer Up to 511.94 p/d (Inside IR35) Manchester - Onsite 6 months initially My client is a well-known consultancy seeking an O365/MDM Senior Engineer. An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high profile clients. The role of o365 / Mobile Device Management Senior Engineer will be a forward thinking position, across a broad range of work tasks across Collaborative Systems/Applications, Standard Operating Environments using standard support Toolsets, Capgemini processes and managing the Enterprise Systems If you are successfully offered this position, you will go through a series of pre-employment checks. For this position - you must hold or be eligible for sc clearance and be a sole uk national. Job Responsibilities: Undertaking performance monitoring, tuning, fault diagnosis, incident and request resolution including support for the team to undertake such tasks Support and manage scheduling of Project work tasks and liaise with Project Managers to achieve planned deliverables. Automation of repeat tasks to create efficiency and remove error. Troubleshoot with and support o365 and MDM team members to achieve BAU SLA commitments. Produce working documentation / HLD re Toolset or service configuration. Involvement and leadership of new IT Infrastructure projects. Working across clients to share subject matter knowledge and experience Key Requirements: Be Eligible or Hold SC Clearence Email System including: M365 and Intune Azure End user desktop support Office applications, including Sharepoint End user communication: Microsoft Teams Skype Federation (not essential) Phone handset management and configuration. Enterprise Smart Device (i.e. Blackberry UEM, Android) System. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
21/07/2026
Seasonal
O365 /MDM Senior Engineer Up to 511.94 p/d (Inside IR35) Manchester - Onsite 6 months initially My client is a well-known consultancy seeking an O365/MDM Senior Engineer. An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high profile clients. The role of o365 / Mobile Device Management Senior Engineer will be a forward thinking position, across a broad range of work tasks across Collaborative Systems/Applications, Standard Operating Environments using standard support Toolsets, Capgemini processes and managing the Enterprise Systems If you are successfully offered this position, you will go through a series of pre-employment checks. For this position - you must hold or be eligible for sc clearance and be a sole uk national. Job Responsibilities: Undertaking performance monitoring, tuning, fault diagnosis, incident and request resolution including support for the team to undertake such tasks Support and manage scheduling of Project work tasks and liaise with Project Managers to achieve planned deliverables. Automation of repeat tasks to create efficiency and remove error. Troubleshoot with and support o365 and MDM team members to achieve BAU SLA commitments. Produce working documentation / HLD re Toolset or service configuration. Involvement and leadership of new IT Infrastructure projects. Working across clients to share subject matter knowledge and experience Key Requirements: Be Eligible or Hold SC Clearence Email System including: M365 and Intune Azure End user desktop support Office applications, including Sharepoint End user communication: Microsoft Teams Skype Federation (not essential) Phone handset management and configuration. Enterprise Smart Device (i.e. Blackberry UEM, Android) System. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Service Desk Controller Location: London (Hybrid) Salary: 38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services, you'll triage customer issues, resolve incidents where possible and ensure work is efficiently allocated across our IT, Print, Communications and Automation teams while helping drive operational excellence. The Role You'll oversee the day-to-day operation of Veritas' Unified Service Desk, ensuring requests are prioritised, technically assessed and assigned to the appropriate engineers. You'll also carry out first and second-line troubleshooting where appropriate, monitor service performance and help ensure we consistently exceed our service level commitments. Key Responsibilities Act as the primary point of contact for customer support requests. Log, prioritise, triage and resolve incidents where possible across IT, Print, Communications and Automation services. Allocate tickets to the appropriate engineers, monitor queues, response times and SLAs, and escalate priority or ageing tickets when required. Keep customers informed throughout the lifecycle of their support requests. Provide first and second-line technical support, diagnosing Microsoft 365, Windows, networking and endpoint issues before escalation. Ensure tickets contain accurate technical information, identify recurring issues and recommend service improvements. Coordinate workloads across engineering teams, monitor utilisation, support project scheduling and liaise with third-party suppliers where required. Support the Head of Services with operational management, reporting, customer onboarding, licence administration, renewals and service documentation. Skills & Experience Essential Previous experience within an MSP or IT Service Desk environment. Strong Second Line IT Support experience. Excellent knowledge of Microsoft 365, Windows Desktop & Server, Active Directory/Microsoft Entra ID, networking fundamentals (DNS, DHCP, TCP/IP, VPNs) and remote support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing service reports and KPIs. We're Looking For Someone Who Is Customer-focused and technically confident. Highly organised with excellent problem-solving skills. Calm under pressure and commercially aware. A strong communicator who enjoys working across multiple technology disciplines. Passionate about delivering outstanding customer service. What Success Looks Like Fast, professional customer responses and increased first-contact resolution. Well-managed ticket queues with consistently strong SLA performance. Engineers receiving accurate, well-triaged tickets. Smooth service delivery across IT, Print, Communications and Automation. Strong operational reporting and support for the Head of Services. Why Join Veritas? At Veritas, you'll join a growing technology business where innovation, teamwork and customer service are at the heart of everything we do. This role offers genuine career progression and the opportunity to help shape our expanding Service Department while working alongside experienced professionals across multiple technology disciplines. If you're passionate about technology and want to make a real impact in a fast-paced, growing business, we'd love to hear from you.
21/07/2026
Full time
Technical Service Desk Controller Location: London (Hybrid) Salary: 38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services, you'll triage customer issues, resolve incidents where possible and ensure work is efficiently allocated across our IT, Print, Communications and Automation teams while helping drive operational excellence. The Role You'll oversee the day-to-day operation of Veritas' Unified Service Desk, ensuring requests are prioritised, technically assessed and assigned to the appropriate engineers. You'll also carry out first and second-line troubleshooting where appropriate, monitor service performance and help ensure we consistently exceed our service level commitments. Key Responsibilities Act as the primary point of contact for customer support requests. Log, prioritise, triage and resolve incidents where possible across IT, Print, Communications and Automation services. Allocate tickets to the appropriate engineers, monitor queues, response times and SLAs, and escalate priority or ageing tickets when required. Keep customers informed throughout the lifecycle of their support requests. Provide first and second-line technical support, diagnosing Microsoft 365, Windows, networking and endpoint issues before escalation. Ensure tickets contain accurate technical information, identify recurring issues and recommend service improvements. Coordinate workloads across engineering teams, monitor utilisation, support project scheduling and liaise with third-party suppliers where required. Support the Head of Services with operational management, reporting, customer onboarding, licence administration, renewals and service documentation. Skills & Experience Essential Previous experience within an MSP or IT Service Desk environment. Strong Second Line IT Support experience. Excellent knowledge of Microsoft 365, Windows Desktop & Server, Active Directory/Microsoft Entra ID, networking fundamentals (DNS, DHCP, TCP/IP, VPNs) and remote support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing service reports and KPIs. We're Looking For Someone Who Is Customer-focused and technically confident. Highly organised with excellent problem-solving skills. Calm under pressure and commercially aware. A strong communicator who enjoys working across multiple technology disciplines. Passionate about delivering outstanding customer service. What Success Looks Like Fast, professional customer responses and increased first-contact resolution. Well-managed ticket queues with consistently strong SLA performance. Engineers receiving accurate, well-triaged tickets. Smooth service delivery across IT, Print, Communications and Automation. Strong operational reporting and support for the Head of Services. Why Join Veritas? At Veritas, you'll join a growing technology business where innovation, teamwork and customer service are at the heart of everything we do. This role offers genuine career progression and the opportunity to help shape our expanding Service Department while working alongside experienced professionals across multiple technology disciplines. If you're passionate about technology and want to make a real impact in a fast-paced, growing business, we'd love to hear from you.
