120 jobs found

Solution Architect - Clara Technology & Solutions - Senior Manager Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gibraltar, Glasgow, Leeds, London, Manchester, Milton Keynes, Newcastle upon Tyne, Nottingham, Reading, South Coast - Southampton, Watford, UK Capability: Audit Experience Level: Senior Manager Type: Full Time Business Area: Audit Centre of Excellence (ACE) Contract type: Permanent Grade: B Job Title: Solution Architect Team: Clara Technology & Solutions Service line: Audit Central KPMG Audit Clara Technology & Solutions builds technology solutions in close collaboration with the Audit function. The team blends audit expertise with technology capability to understand the challenges auditors face and develop strategically important products that simplify delivery while enhancing Audit Quality. The Solution Architect will design and guide secure, scalable and future ready solutions for audit technology services. The role will work with audit business teams, architects, technology teams, delivery teams and vendors to shape architectures that deliver measurable value and remain robust, maintainable and aligned to KPMG technology policies and standards. As a trusted advisor, the Solution Architect will help resolve complex delivery and design challenges, support teams to deliver with confidence, and contribute to a growing portfolio of audit technology products and services. Description of the role: The Role The Solution Architect is responsible for defining end to end solution architectures across audit technology initiatives. The role combines business understanding, technical breadth, architecture governance and delivery support to ensure solutions are feasible, secure, scalable and aligned to strategic and operational needs. The role requires strong knowledge of wider technology trends and the KPMG technology ecosystem, including application, integration, data, technology and security architecture. The Solution Architect will build conceptual and detailed solution architecture designs, support governance and assurance processes, and work closely with project teams to translate business requirements into practical technical solutions. Responsibilities Define end-to-end solution architectures for audit technology projects and portfolio initiatives. Create and develop conceptual and detailed solution architecture design documents. Ensure solutions are secure, scalable, robust, maintainable and future ready. Apply architecture best practice across application, integration, data, technology and security domains. Business and Technology Translation Work with other architects, technical SMEs and project teams to analyse business requirements and translate them into feasible technical requirements. Shape solution options that meet business needs while aligning with architecture principles, delivery constraints and technology standards. Explain technical concepts to non-technical audiences in a way that is relevant, easy to consume and compelling. Governance, Standards and Assurance Ensure alignment with the Firm's technology policies, architecture standards and delivery governance expectations. Contribute to governance processes where applicable, including helping projects navigate the Technology Assurance Process. Champion architectural quality and help ensure architectural guidelines and best practices are followed during the development and implementation of technology initiatives. Support the identification and management of technical debt, including its causes, measurement and remediation options such as decommissioning. Technology Strategy and Market Awareness Maintain a high level of technical knowledge, including current, emerging and future technology market trends and their impact on the business. Assess emerging technologies and identify opportunities to improve audit technology services and delivery outcomes. Apply knowledge of SaaS, cloud hosting, integration technologies, cloud computing platforms, microservices architecture and modern development practices. Delivery Support and Risk Management Work closely with the Audit Lead Architect, development teams, other architects and third party suppliers. Identify business and project risks and mitigate or communicate them as necessary. Ensure progress updates are communicated to relevant parties both formally and informally. Carry out additional duties as may occur from time to time as instructed and agreed by leadership. Stakeholder and Relationship Management Develop relationships across KPMG business and technology functions. Use stakeholder management skills to ensure end to end solutions are designed and developed to meet requirements and best practice standards. Leverage internal networks across KPMG to access additional expertise where required. Due to the nature of the position, you may be working at or visiting a client site and/or other KPMG offices. Person Experience and knowledge requirements Experience in Solution Architecture roles. Strong all round competence across application, integration, data, technology and security architecture. Good understanding of SaaS, cloud hosting and integration technologies. Knowledge of cloud computing platforms, microservices architecture and modern development practices. Business focused approach, with the ability to communicate effectively with both technical and business stakeholders. Experience working with Agile SDLC methods. Understanding common business analysis techniques and approaches. Good understanding of project management concepts, including plans, risks, assumptions and dependencies. Good understanding of technical debt, including its causes, how to measure it and remedial actions including decommissioning. Good oral and written communication skills. Good interpersonal and leadership skills. Ability to work with ambiguity at the beginning of projects and provide clarity of direction. Practical understanding of GDPR and ISO 27001 is desirable. Behavioural Attributes and Skills Trusted advisor mindset, able to guide teams through complex architecture and delivery challenges. Collaborative working style with the ability to operate across audit business teams, architects, engineers, delivery teams and third party suppliers. Pragmatic and delivery focused, balancing architecture quality with project constraints and business outcomes. Clear and confident communicator able to engage both technical and non technical stakeholders. Proactive approach to risk identification, governance support and continuous improvement. Curiosity and commitment to staying current with technology trends and their relevance to audit technology delivery. Qualifications Relevant certifications such as ITIL, TOGAF and Microsoft Certified: Azure Solution Architect are beneficial but not required. KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. We are a recognised leader in the Government's scheme, offering a Guaranteed Interview Scheme for all experienced professional opportunities. We don't accept speculative CVs from agencies - you can see our policy on agencies here.

Project Manager (Onboarding & Delivery Operations) London, United Kingdom About us We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we're proud to move more people through better payment experiences. About the opportunity We're looking for a Project Manager to help Littlepay onboard new customers and drive delivery operations, contributing to our overall success by helping to achieve growth, revenue, and customer success goals. This role is suitable for an individual with at least 3 years of Customer Delivery or PMO experience, with a passion for project management, looking to grow their client-facing, problem solving and technical project delivery skills. What you'll do: Reporting to the Onboarding Lead, the key responsibilities of the Onboarding Delivery & Operations Manager are as follows: Build and maintain the requisite product & technical knowledge necessary to support delivery to customers in the region, including: API-based solution delivery System Configuration & UAT Testing In-depth knowledge of our products, services, and internal delivery frameworks Collaboration with colleagues on our Engineering and Product teams to ensure consistently high-quality project delivery and issue resolution. Execute daily onboarding delivery tasks and manage templated implementations, while concurrently acting as the PMO to build and develop operational systems, including: Building and maintaining scalable delivery workflows, project plans, and automated tracking tools within Creating, structuring, and taking ownership of delivery methodologies, playbooks, and reference documentation within Notion Setting up new merchants, including role-based user onboarding, coordinating customer lifecycle hand-offs with our Support team Configuring a range of system features and functions, including: Payment Aggregation, fare capping, discount schedules, and a range of other back-office features (incl. integration with external providers) Third party gateway configuration (e.g. Cybersource) Conducting UAT, troubleshooting, and resolving technical issues ready for go live, managing ticket escalations via Jira and Zendesk Communicating with customers, partners, and other stakeholders; keeping them updated on project progress Risk & Issue management Manage all onboarding activities in accordance with the project governance and control framework, taking ownership of defining the team's approach to decision making, stakeholder engagement, risk management, change, and performance monitoring. Project reporting, tracking, and communicating status and progress against customer delivery KPIs focused on: Milestones & timelines (leveraging dashboards) Risk Management Process Efficiency & Standardisation metrics Resource Utilisation Technical & QA Reports Conduct project closure and post implementation reviews. Be proactive in using customer feedback and lessons learned to drive continuous improvement, update Notion documentation, and optimise the team's ways of working. About you Ideally, you'll have: 3+ years experience working in a payments or similar environment where they have gained a front to back understanding of payments processing including knowledge of POS terminals, PSPs, Acquirers and Schemes. Experience in solution delivery in the card payments space, delivered to enterprise or government clients. Experience in building and maintaining ways of working for project delivery teams, and maintaining high quality process and reference artefacts. Ability to work collaboratively, solving problems with multiple stakeholders via a variety of interfaces to customers, merchants, devices and payment gateways. Experience in establishing effective project governance and ways of working. Solid understanding of API based integrations and ability to troubleshoot related issues using log files. Strong communication and relationship building skills. For those assigned to an office location, we generally expect a minimum two day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role. Other favourable experiences: Experience working with cloud computing platforms and SaaS solutions to deliver API based solutions. Experience working with Agile based delivery & change management processes. Experience in the mobility as a service space or with automated fare collection. A Bachelor's degree in any discipline (preferred but not required). A project management certification, such as PMP or PRINCE2. Benefits You'll have access to: A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively. Harrison Assessments - our talent management provider that facilitates continuous professional development. A variety of flexible leave options. A company wide paid day off. Flexible (hybrid) working conditions. Health insurance via our provider Vitality. Wellbeing support - including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia). Our generous employee referral program. Mid year, quarterly, and end of year corporate and team events and workshops. Short term remote working arrangements.

Java is your bag and you're a real perfectionist. You'll have a background in hands on software delivery, will be passionate about everything Java and driven by the world of tech. Operating right at the heart of our Backend development function, you'll work on some of our most exciting business critical and complex software applications. We have a number of exciting opportunities available across our development teams here at Storyteq and have plenty going on. If you haven't heard of us already, you will have sooner or later! We are a visionary SaaS marketing company who pride ourselves on our ability to stay ahead of the game when it comes to both the tech and creative landscape. What you'll be doing Working with our bar raising development team comprised of like minded professionals who find solutions to complex problems Develop complex Java code, working with both monolithic and microservices architecture Be responsible for estimating development effort on projects Help define and execute the development strategy Conduct code reviews to ensure quality standards are upheld Work alongside Business Analysts, Project Managers and QAs in an Agile Scrum environment Utilising TDD and working on Java projects built with Spring MVC/Boot, Thymeleaf, RESTful, MongoDB, MySQL, Junit and others Produce well documented, clean code Provide recommendations on development approaches to address critical business requirements Requirements You'll be coding on a daily basis, naturally Demonstrable Java Development experience, across both monolithic and microservices architecture Proven ability to deliver multiple projects Knowledge of Test Driven Development Strong knowledge of software development practices, processes, and theories, especially around Agile Development Principles Knowledge of at least one MVC Web development framework (preferably Spring MVC) GIT Work's a treat! On top of a competitive salary, you can expect a whole load of perks: 25 days' holiday + bank holidays - we understand the importance of you getting some down time. Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing. Pension Scheme - helping you save towards your retirement home in the sun! Corporate Medical Cash Plan - claim back the cost of your medical treatments. Smart Working Options - spend up to 40% of your working week from home. So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy. Cycle to Work Scheme - save on the cost of biking to work. Monthly Employee Awards - Employee of the Month programme with £250 bonus Raising money for charity including a paid Volunteer Day - we're all about giving back and having lots of fun in the process! Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in. Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups (ERGs) available to employees which offer a safe space for like minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

Position Software Engineer Location Farnborough HQ Working Hours Full-Time, 40 Hours per week We have a number of openings for Software Engineers to join our growing team! Our Software Engineers are exposed to cutting edge development and the latest cloud technologies. As a full stack developer, you will be using the latest C# .NET Core for API development alongside Angular on the front-end. You will be exposed to the latest Azure technologies like AKS, Cosmo DB, Azure SQL, functions, and service bus. These roles would be well suited to individuals who would enjoy working in a collaborative environment, where they will have the opportunity to expand the scope of their role over time. We are looking for team players with Agile Scrum or Kanban experience, who will thrive in an interesting, supportive, and open culture. About us myairops is a leader of SaaS products to the aviation industry. We have customers across the globe with diverse challenges including corporate flight departments, brokers, medical providers, military and business aviation operators. Our goal is to bring everything that aircraft operators need into a single customer-focused suite of products. Whether you are focused on flight operations, charter-sales brokering, aircraft management, continuing airworthiness, operating an airport or fixed base operation, or provide ground handling services, our platform has a solution. Solutions are provided through innovative web delivered software and connected mobile applications. Our team are currently based in the UK, Poland, and the USA. More about the role We're using the latest cloud technologies and functionality, which our engineers use to support our platforms and tackle technical challenges such as introducing new features, technologies and phasing out legacy modules. Our team are highly collaborative, using modern tools and techniques in Agile engineering. Our Software Engineers main role is to design, develop and test features to a high quality. Our offerings are all cloud based using containerization on AKS with complimentary mobile applications on iOS created in Swift. We integrate with many external aviation data platforms, and we see data as an extremely important part of our business. With a focus on continuous integration/delivery in Azure DevOps, the team continually strives to achieve frequent deliveries that keeps pace with the product roadmap. We are extremely passionate about what we do, we encourage an open and transparent working environment to enable the best environment for collaborating and sharing both problems and ideas! We know there are always ways to improve and evolve, so we welcome new ideas and ways of working. Responsibilities Working closely with architects in all aspects of the design and development of solutions. Working with Product Owners to understand the scope of requirements and acceptance criteria. Following the coding structures and patterns in place within the existing product range. Ensuring development work is developed and tested to the required standards before delivering to CI/CD environments. Performing PR and conducting reviews to ensure standardisation and quality. Maintaining and resolving issues. Collaborating with other members of the team. Minimising future coding related support issues including bugs. Maintaining a team ethic centered on the successful delivery as a team. Technical Skills Required C# .NET Core Web API & RESTful APIs Microsoft Azure (e.g. Azure functions, service bus, blob storage) Scrum Agile or similar Agile engineering process SQL Desirable Skills / Experience Automated UI testing frameworks e.g. Cypress/Playwright Azure DevOps Angular General network knowledge: HTTP/S and asynchronous web communications Git, CI/CD (Azure DevOps) Kubernetes (AKS) Microservices NuGet package management ORMs - Dapper, Entity Framework SQL Server/Azure SQL - writing queries, stored procedures. Swagger, API documentation Third party UI component providers e.g. DevExpress TypeScript, CSS, JSON, HTML5 Unit testing What you will get from this role You would enjoy working with a modern technology stack and a friendly supportive team. You would like to see the impact of your work and will enjoy solving the complex challenges that come with working in an exciting, successful and high growth business. You are resourceful, energetic and enthusiastic. Whilst having access to hybrid working you have a preference to working in the office with your colleagues most of the time. Benefits Great work-life balance with our Hybrid Working Policy - 3 days in the office, 2 days from home Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Electric Car Scheme Free Car Parking Discounts at popular Retailers 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development (Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.

Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of ! We are looking forward to meeting YOU! Salary Range: £65,000 - £75,000 per year Work Location: Hybrid London or Manchester Hours per week: 37.5 Contract Type: Permanent, full-time About Us Aareon's vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services. We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations. The Role We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go to Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data led insight to improve operational efficiency, decision making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI enabled products, automation tools or data led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying, and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre sales, solution design, and integration stages, then owns the orchestration from contract signature through go live and early adoption. We are committed to empowering businesses with the tools they need to run high performing, compliant, and scalable spend programmes across EMEA. What you'll do As a Solutions Engineer in our Spend Team, you will own the end to end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre sale through go live and early spend activation runs smoothly. This role is based in London (3 days in office), with implementation coverage across EMEA. Responsibilities: Act as a trusted technical advisor to customers and internal teams on high value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best fit integration blueprint, including when and how to leverage APIs and third party connectors. Work hands on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration heavy use cases at scale. Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi stakeholder technology or financial services implementations. 4+ years of client facing delivery or professional services experience in a high paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web, SSO, and ERP integration concepts. Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

As a Product Manager, you will own the product lifecycle from ideation to launch, working closely with engineering, design, marketing, and sales to deliver solutions that meet market needs and exceed customer expectations. Leading several workstreams to ensure we meet delivery timelines and internal/external expectations and working with external partners like Meta and Google to optimise our Product offerings. Responsibilities Shape the product vision, strategy, and roadmap to perfectly align with Commify's ambitious goals. Be a key driver in transitioning from our legacy platforms to our cutting-edge CPaaS offering. Drive product growth by scaling our integration footprint with major platforms (Google, Meta), optimising technical workflows to reduce partner onboarding time. Identify and prioritise high-impact integration opportunities with strategic partners to unlock new distribution channels, drive top-of-funnel acquisition, and reduce user friction Lead the discovery and delivery of 'better-together' product experiences, working with third-party vendors to bridge feature gaps and deliver integrated workflows that drive a increase in long term user retention. Lead the charge in gathering and prioritising product requirements through insightful market research and direct customer feedback. Become the go to expert on our products and deeply understand how customers interact with them. Collaborate with Product Marketing to synthesise market intelligence and competitor analysis into actionable product requirements, bridging the gap between customer needs and the technical roadmap Unite, influence and inspire cross functional teams to deliver exceptional products on time and to specification. Champion Agile methodologies, ensuring we remain flexible and responsive to change when needed. Leverage product performance metrics to make data driven decisions that continually enhance our offerings. Build strong relationships with customers and stakeholders to capture their needs and confidently validate solutions that make an impact. Qualifications Proven experience as a Product Manager in CPaaS, SaaS, technology or related industries. Strong understanding of Agile development methodologies. Excellent communication and leadership skills. With Strong stakeholder management skills. Ability to work with technical and non technical stakeholders being able to frame the communications for better understanding. Analytical mindset with a data driven approach to decision making with an openness to AI and the optimisations it brings. Ability to manage multiple priorities and programmes effectively. Ideally, strong knowledge of working on and delivering products that have a focus on working with Partners and Integrations. Bachelor's degree in Business, Engineering, Computer Science, or a related field. Benefits Attractive & competitive salary (£70 - 75,000) Hybrid working arrangements Company bonus scheme Extended holiday (27 days per annum plus bank holidays) Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning, healthcare, and life insurance.

MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy and delivery partner, we enable our clients to move from strategy to reality, taking a pragmatic, practical approach to delivering change that lasts. We're seeking Senior Project Managers and Project Managers to help our utility clients deliver digital, technology and organisation change across the AMP cycle. NOTE: This is an initial 3 6 month contract that will require up to 3 days working on client site in the South of England and may involve extensive travel to other sites. SUMMARY You'll join North Highland's Energy & Utilities (E&U) practice, working with our UK water utility clients across the South of England delivering their multi year transformation and change portfolios, delivered under managed service and consulting frameworks. The sector is delivering the biggest upgrades seen in a century - modernising assets, systems and ways of working to ensure essential water and waste services are provided. These portfolios are delivered against the backdrop of the AMP 8 regulatory period and include various delivery modes: Enterprise Programmes (core platform and technology replacement / modernisation, regulatory driven programmes, etc.) Digital Delivery (Agile/hybrid programmes transforming customer journeys, operational decision making, case management, etc.) Operational Change (targeted, "deploy and embed" initiatives affecting frontline populations) Operating model change (people, governance, etc.) The portfolios span all core business units of water utilities - Water, Waste, Engineering, Asset Management, Supply Chains, Operations and Control Centres - as well as enabling functions such as HR, Finance, Commercial and Procurement. You'll lead end to end delivery of discrete projects within these portfolios - for example CRM upgrade, data platform, field mobility rollout, lab data system or cyber uplift. You'll strengthen governance and controls, manage risks, issues and dependencies, and keep integrated teams aligned to outcomes, timelines and quality, often operating as a Transformation PM or Digital Project Manager within the client's delivery model. KEY RESPONSIBILITIES Own end to end delivery of discrete projects across IT and business workstreams; develop and maintain plans (waterfall/agile/hybrid) with milestones aligned to AMP and regulatory deadlines. Deliver on time, on budget and to functional/quality specifications; track progress, dependencies, RAID and benefits at project level with clear planned vs actuals reporting. Produce weekly/monthly reports aligned to PMO standards; manage project level governance including design authority, architecture and cyber approvals, and data governance sign off. Escalate risks and issues into programme or portfolio forums and communicate effectively with senior stakeholders. Manage System Integrators, SaaS vendors and niche suppliers - Statements of Work, deliverables and acceptance criteria - and control project budgets and change requests in line with financial controls. Coordinate with Change, Training and Service teams to prepare go live and cutover, support business readiness, and hand over into BAU and IT service management (ITIL). IDEALLY, WE' D LIKE Proven project delivery experience (Agile/Scrum or hybrid), including multi stream delivery and leading integrated teams; 5+ years for Project Manager and significant senior level delivery for Senior Project Manager. Utilities/regulated sector delivery experience strongly preferred (water, power, telecoms, infrastructure), or field based and asset intensive environments. Familiarity with systems in scope: SAP S/4HANA, Salesforce, GIS Utility Network Model, GeoSCADA, EAM (SAP PM, Maximo), workforce management and operational dashboards. Strong facilitation, excellent written/verbal communication, and comfort engaging stakeholders from control room operators and field operatives to senior leaders and suppliers. Proficiency with common delivery tools (e.g. MS Project, Jira) and strong working knowledge of the MS Office suite. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company. EEO STATEMENT North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre sales, solution design, and integration stages, then owns the orchestration from contract signature through go live and early adoption. We are committed to empowering businesses with the tools they need to run high performing, compliant, and scalable spend programmes across EMEA. What you'll do As the Implementation Manager for our Spend Team, you will own the end to end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre sale through go live and early spend activation runs smoothly. This role is based in London (3 days in office), with implementation coverage across EMEA. Responsibilities: Act as a trusted technical advisor to customers and internal teams on high value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best fit integration blueprint, including when and how to leverage APIs and third party connectors. Work hands on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration heavy use cases at scale. Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi stakeholder technology or financial services implementations. 4+ years of client facing delivery or professional services experience in a high paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web, SSO, and ERP integration concepts. Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Senior Client Delivery Manager - Fluent French London, United Kingdom Posted on 14/07/2026 Senior Client Delivery Manager (Fluent French) Location: London or Chichester (hybrid), with regular travel to France and occasional travel across Europe Reports to: Client Delivery Lead Essential: Fluent spoken and written French and English About this job This is a truly unique client delivery role: being the person who takes genuinely new technology, proven at national scale in the UK, and helps accelerate our expansion as we grow our client base internationally. Energy grids worldwide are under enormous pressure, operators need better data to manage their networks, and sees.ai is how they get it at scale. In the UK, we are already delivering at national scale with National Grid. Operators across Europe now want the same capability, and this role will support that expansion. You will be a primary point of contact for our customers (working alongside our commercial team), owning their delivery and working with our Client Delivery Lead to develop and scale the processes that will support our growth. As we expand our client base in the UK and Europe, you will help shape how we deliver - and what we build. We develop the entire system in-house: the UAS, the ground control systems, the software and the operation itself. That means the insight you bring back from customers feeds directly into the development of our proprietary, cutting edge technology. As the business grows, so will your scope. Our first major expansion market beyond the UK is France, so fluent spoken and written French is essential. You will run customer meetings, workshops and reviews in French as naturally as in English. Energy grids worldwide are under enormous pressure - from rising demand, ageing infrastructure and the shift to renewable generation. To manage it, operators need far more, and far better, data on their networks than conventional inspection can provide. Getting that data, reliably and at scale, is a problem of critical national importance. sees.ai solves it. We collect and deliver the inspection data that critical national infrastructure operators rely on. Today that data is high-resolution imagery; the capability is extending to video, thermal imaging and LiDAR. Everything that makes this possible is built in-house - the UAS, the ground control systems, the software and the operation itself - a fully proprietary capability that lets us collect this data safely and at scale. The value we deliver is the data itself, captured to a consistent standard and passed to our customers to analyse and act on. Our work with National Grid has already moved beyond trials into full operational service - proof that it works in the field, at scale. Interest from grid operators elsewhere in Europe is building on the back of it. What you will do Lead end to end delivery of the sees.ai service for strategic customers in the UK, France and other territories, from implementation through to business as usual operations. Act as the primary day to day contact for key client stakeholders, building relationships based on trust and consistent delivery. Own project plans, milestones, risks and dependencies - and resolve issues before they become problems. Coordinate engineering, operations, product and leadership teams around clear, actionable delivery plans. Run customer meetings, progress reviews and steering committees, in French and English. Report accurately on status, risks and performance to customers and internal stakeholders alike. Represent sees.ai at customer visits, workshops and industry events across the UK and Europe. Fluent spoken and written French and English. Significant experience in client delivery, project management, customer success or programme management. Proven ability to manage complex customer implementations involving multiple stakeholders. Excellent customer relationship management skills with the ability to build trust and credibility. Strong project planning, organisation and delivery management capabilities. Outstanding communication and presentation skills. Experience managing project risks, dependencies and competing priorities. Collaborative team player with the ability to influence without direct authority. Comfortable working in fast paced, evolving technology environments. Willingness to travel regularly to France and potentially to other European countries as we expand our European customer base. Additional European language(s) such as German, Spanish, Italian or Dutch. Experience working with enterprise customers or public sector organisations. Experience delivering software, SaaS, robotics, autonomous systems, aviation, drones or operational technology solutions. Familiarity with Agile delivery methodologies. Experience working across international teams and multicultural environments. What we offer A key role in delivering the inspection data that critical national infrastructure across Europe depends on. Real influence over how our service evolves, through close customer engagement. A collaborative, innovative team at a defining stage of growth. A share in that growth through our EMI share option scheme. Competitive salary and benefits, with flexible hybrid working and international travel.

About us Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: As Reward Gateway Edenred continues to scale globally, we are expanding our Programme Delivery function to support a growing portfolio of cloud-based, high-availability SaaS products. With a significant number of engineering squads operating across regions, we are looking for a Senior TPM who thrives in complex engineering environments and can bring clarity, structure, and predictability to cross-team programme delivery. This is a high-ownership role with significant leadership and executive stakeholder visibility. Role overview About the team This role sits within the Central Programme Delivery team, reporting directly to the Delivery Director as part of the broader Technology organisation. The Central Programme Delivery team is responsible for driving the planning, execution and governance of strategic programmes across Reward Gateway Edenred, working closely with Engineering, Product, and cross-functional business teams to deliver outcomes at scale. Key Responsibilities Programme Setup & Planning This shapes the programme from the ground up - encompassing standing up the operating model, establishing governance from zero and translating ambiguous business challenges into a structured, executable programme. Own and execute programme and delivery strategy that aligns with product roadmaps and organisational objectives. Own programme operating model set-up from inception: define ways of working, governance structures, RACI, escalation pathways and tooling standards to stand up programmes from zero. Ensure technical solutioning: working in close collaboration with architects, translate ambiguous business problems into well-defined requirements, challenge and recommend alternative technical approaches where needed, and drive engineering efforts to meet timelines. Own and track KPIs and OKRs; build and maintain dashboards to surface delivery progress, quality and customer impact. Execution & Delivery Delivery ownership spans large, multi-team programmes with a high degree of complexity and interdependency, maintaining momentum and accountability across engineering, product and business functions simultaneously. Lead end-to-end delivery for large, cross-team and cross-organisation programmes (internal and customer-facing) and be accountable for outcomes. Work closely with engineering, product and agile delivery teams and drive improvements in predictability and throughput. Own dependency management: identify upstream/downstream dependencies, remove blockers, and enforce delivery agreements across teams. Drive prioritisation and trade-off discussions across operations, product, engineering and customers; ensure decisions are made in a timely manner to meet programme and time-to-market goals. Drive decision velocity across the programme - identify and elevate decisions that are at risk of stalling, ensure the right people are engaged at the right time, and maintain a decision log to track outcomes and accountability. Lead programmes delivering large-scale distributed systems (microservices, APIs, cloud-native designs) and collaborate with architects on resilience and scalability. Manage third-party and vendor integrations, ensuring contractual, security and compliance requirements are embedded in delivery plans. Stakeholder & Governance Operating at executive level, this role owns the full stakeholder landscape - driving alignment, managing organisational change and ensuring senior leaders have the visibility and confidence to make timely decisions. Stakeholder ownership: own relationships with senior leadership and partner teams; drive and own decisions across multiple stakeholders and regions to ensure alignment, accountability and timely outcomes. Navigate complex multi-stakeholder environments, including Group-level or parent organisation relationships, balancing global standards with local delivery needs. Present programme status, risks and trade-offs to executive stakeholders; negotiate scope and resourcing with business, product and engineering leaders. Lead organisational change management for strategic programmes - including stakeholder engagement, communication planning and adoption - ensuring teams and business functions are brought along through significant platform or process transitions. Risk & Reporting Full ownership of programme-level risk and reporting, providing executive-grade transparency on progress, blockers and trade-offs across the full programme lifecycle. Own risk management: identify, assess and mitigate programme risks, develop contingency plans, and escalation where necessary. Define, track and report programme delivery metrics and success criteria; execute regular programme reviews and retrospectives to improve delivery performance. Skills Solid experience of delivering complex technical programmes or managing large-scale technical projects in product-led organisations; proven track record of owning large-scale delivery outcomes. Hands on experience working directly with engineering teams and participating in architectural/technical discussions. Deep expertise in scaled agile methodologies and proven experience operationalising delivery practices across teams (e.g., SAFe, Scrum, Kanban, Portfolio Kanban). Strong dependency and risk ownership, stakeholder management and executive reporting skills. Comfort with data and dashboards to inform decisions and communicate programme health to stakeholders. Excellent communication, decision making and leadership skills with a focus on accountability and measurable outcomes. Proven ability to influence and drive outcomes with senior stakeholders and engineering teams without direct line authority, navigating competing priorities and organisational complexity to maintain programme momentum. Demonstrated experience leading organisational change management within complex technical programmes - including stakeholder impact assessment, communication planning, change control and driving adoption of new platforms or ways of working across multiple teams. Experience working in regulated environments or with strict compliance requirements (e.g., GDPR, PCI DS, SOC 2, DMA, and EU AI Act). Demonstrated ability to establish programme governance and operating models from scratch in ambiguous or fast moving environments. Experience managing and influencing stakeholders across complex organisational structures, including group or parent entities. Comfortable operating with ambiguity; able to create structure and clarity in complex, fast moving environments. Comfortable working across geographies and time zones. Preferred qualifications Project/programme management and agile/product-related certifications; specifically desirable: PMP, Agile Project Management certification, and AWS Cloud Practitioner. Preferred skills & tooling Hands on working experience with Jira and Confluence, and familiarity with at least one programme scheduling tool such as Smartsheet or Jira Advanced Planning. Proven ability to create and contribute to custom AI skills and agents (e.g., using Claude Code or equivalent) to automate programme management activities such as action tracking, stakeholder communication, status reporting and RAID log management. The Interview Process Online interview with the Delivery Director Online interview with a VP, Engineering Final interview with the CTO Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg. Third Floor, 1 Dean Street London W1D 3RB United Kingdom EngineeringLondon Full Time £85,000 - £110,000 / year EngineeringLondon Full Time £110,000 - £137,000 / year

IT Integrations Manager The IT Integrations Manager is a senior IT leader responsible for orchestrating the full lifecycle of technology integration activities across mergers, acquisitions, divestments, and major organisational change programmes. This role ensures that infrastructure, networks, cloud platforms, identity services, and end-user technologies are assessed, rationalised, migrated, and standardised in line with global IT architecture, security, and operational frameworks. Key Responsibilities Integration Leadership & Delivery Lead and govern IT integration workstreams during acquisitions, mergers, and organisational changes. Own end-to-end integration delivery plans covering systems, infrastructure, networks, security controls, cloud services, identity platforms, and end-user technology. Ensure integration programmes follow global architectural standards, service frameworks, and strategic roadmaps. Deliver clear leadership reporting status, risk posture, decision escalations, and dependency tracking. Technical Discovery & Standardisation Lead or coordinate technical discovery across acquired environments (infrastructure, servers, networks, Cloud platforms, endpoints, SaaS and security toolsets). Assess deviations from enterprise standards and define remediation, consolidation, or uplift plans. Support the adoption and standardisation of AVD, patching solutions, and standard endpoint configurations. Ensure all integrations meet corporate baselines for cyber security, compliance, and operational readiness. Cross-Functional Coordination - Act as the primary integration liaison between regional IT teams, central IT functions, and business stakeholders during integrations. Partner closely with Cloud, Network, Workplace Transformation, and Security teams to sequence and execute integration work. Establish clear handover pathways to operational support teams and ensure post-migration stability. Project & Change Management - Manage integration timelines, milestones, and deliverables using structured project frameworks. Produce & maintain documentation including risk logs, design summaries, progress reports, and migration plans. Drive change management & user readiness activities, ensuring users are informed, trained where needed, and supported through transitions. Technology Alignment & Service Readiness - Align acquired environment with global platforms such as AVD, O365, identity and access management, endpoint management, and ITSM tools. Coordinate infrastructure and network consolidation where required. Validate service performance and business continuity post-integration, ensuring operational acceptance criteria are met. Vendor & Partner Coordination - Engage external partners for specialised discovery, migration, and technical uplift activities. Manage vendor delivery quality, scope adherence, technical alignment, and security compliance. Oversee contract deliverables, commercial alignment, and escalation channels. Reporting & Governance - Provide regular updates to the Director of IT Integrations, Networks, and Infrastructure. Identify risks, issues, and dependencies early, and drive proactive mitigation strategies. Contribute to the continuous improvement of integration frameworks, playbooks, and standard operating procedures. Benefits Alongside competitive salaries, staff enjoy a comprehensive benefits package that includes a company pension, excellent healthcare, travel and life insurance, and a structured career framework with regular reviews. Employees are entitled to 25 days of annual leave plus additional flexible bank holidays, and the role offers flexible, agile and hybrid working arrangements that enable staff to tailor hours around core hours while balancing professional and home life.

Reports to: Operations Salary: Market leading, but dependant on experience Application: CV and covering letter to email NB No agencies please! Position summary Byte9, a leading agile web development company based in London. is looking for an agile project manager to join the team at an exciting period of product development and open source release, for co sourced development with partner teams. Blaze is a leading 'headless' and 'no code' content, ecommerce and data management platform we are bringing to market. As an agile, technical project manager your goal will be to balance the demands of budget, time and resource, while keeping stakeholders, product owners, the development team and implementation partners happy. Byte9 has a robust continuous integration, automated testing and cloud deployment setup and uses industry standard project management and reporting tools - but we require someone familiar with which levers to pull. We are looking for a project manager with a keen & analytical mind, with the ability to challenge the status quo and push the team, our product and our place in the SaaS software world forward. What we offer: In return, we offer a leading salary, the chance to work on an innovative web application development project, using advanced processes, tools and techniques within a strong, established & innovative team. You will be joining a team who work flexibly and remotely around Europe, from our London office. Hybrid working is welcome, but this is a London office based role, for 2-3 days a week. The right candidate: Thrives in an agile product development environment, where a core product is being moved forward with agency and end client implementations and associated dependencies. Has excellent client facing and internal communication, verbal and written skills and the ability to be assertive, decisive, empathetic and pragmatic, where appropriate. Understands the agency model and has managed resources across projects. Has worked with sales and account handling teams with product timeline definition and key deliverables and project budgeting. Has experience managing the setup and onboarding of clients and partners with complex projects, internal and third party resources. What's involved in this role: Project managing the delivery of product development and end client and agency partner implementations and ongoing support. Working with the development teams, DevOps, SysOps and the product manager to ensure predictable software delivery and implementation within budgets and estimates. Management of client development budgets and liaison with account management and accounting. Responsibility for managing the specification and resource requirements for software and product developments. This may also include contributing to tender responses. Managing resource planning, resource allocation and resource reporting, ongoing within product development and across implementations. Report milestones, productivity, and project profitability and facilitate ongoing resource planning, as development resources increase over time. End to end Quality assurance, including QA process and test management. Ensuring that in house, client and third party teams are functioning smoothly, communicating any blockers and managing resolutions in a timely way, across stakeholders. Responsibility for production and management of some product and project documentation. Key requirements and experience: Agile project management experience and knowledge of software project management and deployment tooling and process (Jira, Confluence, Github, QA and software testing tools, release management, continuous integration and deployment). Experience project managing and quality assuring complex digital / software projects, with multiple stakeholders. Ability to manage in house project implementation and third party designer and developer contributions. A knowledge of SDLC management and experience working with in house and third party developers and designers. Demonstrable knowledge of agile and lean practices, particularly Kanban and/or SCRUM and the associated ceremonies. Proven working experience of managing tender deliverables e.g. resource requirements, evaluation criteria, statement of requirements, risk analysis and project plan presentation. Constructive and collaborative but with the ability to step in and take decisions in a timely manner to move the team forward. Excellent people management skills, able to engage and lead, with a passion for improving both teams and agile processes. Ideally experience of managing accreditations (e.g ISO / G Cloud / AWS), software and infrastructure audits and team training and accreditations. Easily the most productive relationship with any developer. They have one of the cleanest development processes anywhere Katleen Richardson, Marketing Director, Kogan Page 39 - 43 Putney High Street London SW15 1SP

We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment. Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them. We are proud of our reputation for combining cutting edge tech with down to earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you'll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don't stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You'll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem solvers, and customer champions who believe in innovation with purpose, human first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you're ambitious, curious, and excited by the idea of building something meaningful in a fast moving tech business. We are looking for an ambitious and curious Test Automation Engineer to join our Technology department at a really exciting time. Role Purpose As a Test Automation Engineer at MaxContact, you will play a critical role in ensuring the quality, reliability, and scalability of our mission critical CCaaS platform, while also supporting testing across our AI Agents and Conversation Analytics products. You will design, build, and evolve automated test frameworks and strategies that enable fast, safe, and confident delivery across backend services, frontend applications, and AI enabled systems. This includes deterministic systems (CCaaS) and non deterministic AI capabilities (for example, LLM driven workflows, analytics pipelines, and conversational agents). This role places strong emphasis on AI driven testing practices, using AI tools to improve test design, coverage, and maintenance, while also helping define how we validate AI behaviour safely and effectively in production systems. You will work closely with engineers, technical leads, product managers, and platform teams to embed quality as a first class concern across the software lifecycle, ensuring that automated testing supports both rapid delivery and high operational confidence in live customer environments. Key Repsonsabilities Test Automation & Quality Engineering Design, build, and maintain scalable automated test frameworks using C#, xUnit, Selenium, and Playwright across backend APIs and frontend applications. Define and implement testing strategies covering unit, integration, end to end, and regression testing, aligned to system risk and customer impact. Ensure automated tests are reliable, maintainable, and integrated into CI/CD pipelines to provide fast feedback and prevent regressions. Support testing across multiple products (CCaaS, AI Agents, Conversation Analytics), ensuring consistent quality standards and reusable testing patterns. AI Driven Testing & Validation Leverage AI tools to improve test generation, coverage analysis, and defect detection, while maintaining strong validation practices. Help define approaches for testing non deterministic AI systems, including: Prompt/output validation Dataset driven evaluation Regression testing of AI behaviour Guardrails and safety checks Collaborate with engineering teams to ensure AI enabled features are testable, observable, and production ready, with clear evaluation strategies. Frontend & API Test Coverage Build robust UI automation using Playwright/Selenium for critical customer journeys within CCaaS and associated products. Develop API and service level tests to validate backend behaviour, integrations, and performance characteristics. Ensure coverage aligns with real world usage in live contact centre environments, including edge cases and failure scenarios. CI/CD & Quality Gates Integrate automated testing into CI/CD pipelines, ensuring: Fast feedback loops Reliable test execution Clear reporting and visibility Define and evolve quality gates that balance delivery speed with production safety. Partner with Platform teams to improve test execution performance, stability, and scalability. Reliability, Observability & Production Confidence Contribute to improving system reliability by: Identifying gaps in test coverage Ensuring defects are reproducible and covered by regression tests Supporting incident investigations with test insights Work with teams to align testing with observability (logs, metrics, traces) to validate real world behaviour. Collaboration & Engineering Practices Collaborate closely with engineers during refinement and delivery to ensure testability is built into design. Participate in code reviews, pairing, and technical discussions, contributing a strong quality focused perspective. Promote shared ownership of quality across teams, not just within QA. Actively experiments with emerging AI engineering tools and workflows, sharing findings with the team and evolving personal practices as the tooling landscape advances. Help establish and evolve standards for test automation and AI assisted testing practices across Engineering. Values and Behaviours Customer Centric Ensure testing reflects real customer journeys and protects live environments. Own It Take responsibility for quality, test coverage, and production confidence. One Team Work closely with Engineering, Product, and Platform to deliver high quality outcomes. Make It Count Focus on tests that reduce risk, improve reliability, and enable faster delivery. Challenge The Status Quo Continuously improve testing approaches, tooling, and use of AI. Success Measures High automated test coverage across critical systems with low flakiness and fast feedback cycles. Reduced production defects and improved confidence in releases. Effective validation strategies for both deterministic and AI enabled features. Improved delivery speed through reliable CI/CD integrated testing. Delivers measurably faster and more thorough testing cycles through effective use of AI assisted workflows, including test generation, edge case discovery, and coverage analysis. Contributes to team level improvements in quality and defect prevention by sharing effective AI testing patterns. Training and Enablement As part of the role you will be required to constantly develop your skill set and take your personal growth seriously. Structured onboarding with clear expectations for quality ownership. Dedicated time for learning automation frameworks, platform architecture, and AI testing practices. Budget for certifications and conferences. Collaboration with experienced engineers and technical leads. Regular 1:1s and career development support. Opportunities to contribute to testing strategy, tooling, and AI evaluation practices Skills and Experience Strong experience in test automation using C#, xUnit, Selenium, and/or Playwright. Experience designing and implementing end to end and API level automated tests. Strong understanding of testing strategies across unit, integration, and E2E layers. Experience integrating tests into CI/CD pipelines. Ability to write clean, maintainable test code aligned with engineering standards. Strong analytical and debugging skills, with a focus on root cause analysis. Experience working in Agile Scrum teams. Comfortable using AI tools to support development and testing, with appropriate validation practices. Experience testing AI/LLM enabled systems, including evaluation and regression strategies. Familiarity with cloud environments, containerisation, and distributed systems. Experience testing real time or event driven systems. Exposure to contact centre / CCaaS platforms or similar SaaS products. Benefits and Perks 25 days annual leave plus your birthday off -So you can genuinely switch off, recharge, and bring your best self to work. Increased holiday entitlement with length of service - We recognise commitment and loyalty. As you grow with MaxContact, we give more back because owning it over time should be rewarded. Enhanced maternity and paternity packages -We support our people at every stage of life. By enabling families to take meaningful time when it matters most. Life insurance - Providing peace of mind for you and your loved ones reflects our commitment to doing the right thing and owning our responsibility to support our people beyond the workplace. Enhanced pension options- We help you invest in your future, not just your role today enabling you to make it count over the long term. Company paid sick leave-We trust our people to take the time they need to recover and return well. . click apply for full job details