DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Crystal Facilities Management Ltd
City, Manchester
Business Development Manager Crystal Facilities Management has 10 years of knowledge and a wealth of experience in assisting Universities and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us because of our positive attitude, and understanding of their challenges and they recognise the quality of our service delivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. This has created a need for a Business development manager. The role will be to report to the Sales Director. The successful candidate will be responsible for securing new business with a consultative approach to selling. They should be commercially astute and have excellent communication skills with a proven record in generating significant revenues Crystal Facilities Management is a fast- growing business within the higher education sector, the ideal fit would be a candidate who is ambitious and driven- helping to shape the growth of the businesses future KEY RESPONSIBILITIES WILL INCLUDE; Generating leads and efficiently keeping in regular contact with prospects Generating a pipeline that converts into sales Presenting to decision makers Understanding and keeping up to date with our industry news and constant developments Identifying areas of development and improvement in the sales process Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue Delivering against a target of 1m in the first year to ensure revenue expectations are being met Working closely with the marketing department to develop bespoke campaigns to relevant prospects Maximising network opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts To self -generate leads by carrying out research and market intelligence Business Development Manager MUST HAVE; Proven track record in new business development from within the cleaning industry Proven track record in account development Have strategic development experience Have strong management skills Be adaptable Be consultative Be a self starter Be proactive Be personable Be willing to travel UK wide SALARY ON OFFER: 40K ANNUAL BASIC + 40K Commission upon target Sales + Benefits Company Car, laptop and Phone.
24/10/2025
Full time
Business Development Manager Crystal Facilities Management has 10 years of knowledge and a wealth of experience in assisting Universities and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us because of our positive attitude, and understanding of their challenges and they recognise the quality of our service delivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. This has created a need for a Business development manager. The role will be to report to the Sales Director. The successful candidate will be responsible for securing new business with a consultative approach to selling. They should be commercially astute and have excellent communication skills with a proven record in generating significant revenues Crystal Facilities Management is a fast- growing business within the higher education sector, the ideal fit would be a candidate who is ambitious and driven- helping to shape the growth of the businesses future KEY RESPONSIBILITIES WILL INCLUDE; Generating leads and efficiently keeping in regular contact with prospects Generating a pipeline that converts into sales Presenting to decision makers Understanding and keeping up to date with our industry news and constant developments Identifying areas of development and improvement in the sales process Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue Delivering against a target of 1m in the first year to ensure revenue expectations are being met Working closely with the marketing department to develop bespoke campaigns to relevant prospects Maximising network opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts To self -generate leads by carrying out research and market intelligence Business Development Manager MUST HAVE; Proven track record in new business development from within the cleaning industry Proven track record in account development Have strategic development experience Have strong management skills Be adaptable Be consultative Be a self starter Be proactive Be personable Be willing to travel UK wide SALARY ON OFFER: 40K ANNUAL BASIC + 40K Commission upon target Sales + Benefits Company Car, laptop and Phone.
This is a very EXCITING new role We are looking for a Business Development Manager to work in one of Europe's busiest ports! Job Summary This is a dynamic role working in a fast-growing organisation with a world-class Cargo product. Our client is long renowned as the UK s number one port for fast-moving logistics in the ferry market, facilitating over 2.2 million HGV movements a year. They have taken this expertise and applied it to a global platform through the development of a state-of-the-art cargo facility. The role is responsible for the profit and loss management of current and future customers in the perishable market sector. The successful candidate will account manage and business develop a base of current and future customers, actively broadening our client s perishable sector up and down the supply chain. Our client is a market champion in sustainability, operations, and health & safety. The candidate will work with service teams and operations to deliver a range of exciting and challenging commercial projects in one of Europe's busiest ports to the highest standards. This role is at the forefront of customer service delivery both internally and externally. The post holder requires a strong customer focus, commercial and operational foundation, and a passion for delivering world-class supply chain solutions nationally and internationally. The Business Development Manager will be working within the Commercial team out of our client's operational offices at the port. Reporting to the Head of Business Development, you will be crucial in ensuring effective collaboration with customers across a national and international network, striving to deliver port-centric solutions that boost engagement and loyalty while securing a competitive advantage. The post holder will develop customer partnerships aligned with our client s evolving and dynamic commercial strategy with existing and prospective perishable customers strengthening their customer portfolio and pipeline of business development work. With a strong background in developing and growing international partnerships, you will manage all existing perishable customer partnerships and commercial activities, ensuring a market-leading offering based on quality and customer service. With a world-class cargo terminal having come online in 2019 and exciting infrastructure developments in the pipeline, the initial focus will be on strengthening the perishable offering and specialising in a unique service offering. From time to time, you will also be asked to contribute to other business pillars: Ferry, Cargo, Cruise, Property, and Marina (the 5 pillars), and departments ranging from Operations to Commercial, People to Innovation working on exciting challenges and opportunities in being a critical part of the UK s national infrastructure. Skills and Qualifications Must have direct experience within account management and business development Extensive experience within supply chain or logistics Experience within perishables and/or port sector (desirable) Industry experience with supermarkets/retailers, importers, agents, and/or shipping lines Ability to develop and implement proposals within a highly commercial environment Extensive experience in commercial roles, with a track record in business development and strategic partnerships Proven ability to deliver growth in a sales-led or commercial environment Strong leadership, negotiation, and relationship-building skills Good operational foundation within the supply chain environment Financial accounting awareness and experience in managing budgets and P&L accounts Confident user of Microsoft Office applications Full UK driving licence and use of own vehicle is essential Project management experience is advantageous Knowledge in food safety, security, and quality would be advantageous Government knowledge of perishable regulations would be advantageous Management Principles Strong interpersonal skills, emotional intelligence, and confidence in engaging and influencing at Managing Director and Executive level Passionate about growth, innovation, and delivering new supply chain solutions Ability to undertake international, European, and UK travel Confident public speaker in representing our client s brand across the sector internationally Resilience and drive to exceed targets; creatively solving problems Analytical skills and ability to evaluate statistical and market data to make senior-level recommendations Energised by commercial opportunities and able to set out a target strategy Ability to negotiate and manage conflict with a proactive and pragmatic approach to deliver successful results Creative, open-minded, and innovative with the ability to see the bigger picture across the business Ability to develop strong collaborative relationships internally and externally Capable of identifying and implementing opportunities to expand service offerings
24/10/2025
Full time
This is a very EXCITING new role We are looking for a Business Development Manager to work in one of Europe's busiest ports! Job Summary This is a dynamic role working in a fast-growing organisation with a world-class Cargo product. Our client is long renowned as the UK s number one port for fast-moving logistics in the ferry market, facilitating over 2.2 million HGV movements a year. They have taken this expertise and applied it to a global platform through the development of a state-of-the-art cargo facility. The role is responsible for the profit and loss management of current and future customers in the perishable market sector. The successful candidate will account manage and business develop a base of current and future customers, actively broadening our client s perishable sector up and down the supply chain. Our client is a market champion in sustainability, operations, and health & safety. The candidate will work with service teams and operations to deliver a range of exciting and challenging commercial projects in one of Europe's busiest ports to the highest standards. This role is at the forefront of customer service delivery both internally and externally. The post holder requires a strong customer focus, commercial and operational foundation, and a passion for delivering world-class supply chain solutions nationally and internationally. The Business Development Manager will be working within the Commercial team out of our client's operational offices at the port. Reporting to the Head of Business Development, you will be crucial in ensuring effective collaboration with customers across a national and international network, striving to deliver port-centric solutions that boost engagement and loyalty while securing a competitive advantage. The post holder will develop customer partnerships aligned with our client s evolving and dynamic commercial strategy with existing and prospective perishable customers strengthening their customer portfolio and pipeline of business development work. With a strong background in developing and growing international partnerships, you will manage all existing perishable customer partnerships and commercial activities, ensuring a market-leading offering based on quality and customer service. With a world-class cargo terminal having come online in 2019 and exciting infrastructure developments in the pipeline, the initial focus will be on strengthening the perishable offering and specialising in a unique service offering. From time to time, you will also be asked to contribute to other business pillars: Ferry, Cargo, Cruise, Property, and Marina (the 5 pillars), and departments ranging from Operations to Commercial, People to Innovation working on exciting challenges and opportunities in being a critical part of the UK s national infrastructure. Skills and Qualifications Must have direct experience within account management and business development Extensive experience within supply chain or logistics Experience within perishables and/or port sector (desirable) Industry experience with supermarkets/retailers, importers, agents, and/or shipping lines Ability to develop and implement proposals within a highly commercial environment Extensive experience in commercial roles, with a track record in business development and strategic partnerships Proven ability to deliver growth in a sales-led or commercial environment Strong leadership, negotiation, and relationship-building skills Good operational foundation within the supply chain environment Financial accounting awareness and experience in managing budgets and P&L accounts Confident user of Microsoft Office applications Full UK driving licence and use of own vehicle is essential Project management experience is advantageous Knowledge in food safety, security, and quality would be advantageous Government knowledge of perishable regulations would be advantageous Management Principles Strong interpersonal skills, emotional intelligence, and confidence in engaging and influencing at Managing Director and Executive level Passionate about growth, innovation, and delivering new supply chain solutions Ability to undertake international, European, and UK travel Confident public speaker in representing our client s brand across the sector internationally Resilience and drive to exceed targets; creatively solving problems Analytical skills and ability to evaluate statistical and market data to make senior-level recommendations Energised by commercial opportunities and able to set out a target strategy Ability to negotiate and manage conflict with a proactive and pragmatic approach to deliver successful results Creative, open-minded, and innovative with the ability to see the bigger picture across the business Ability to develop strong collaborative relationships internally and externally Capable of identifying and implementing opportunities to expand service offerings
Business Development Manager Crystal Facilities Management has 10 years of knowledge and a wealth of experience in assisting Universities and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us because of our positive attitude, and understanding of their challenges and they recognise the quality of our service delivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. This has created a need for a Business development manager. The role will be to report to the Sales Director. The successful candidate will be responsible for securing new business with a consultative approach to selling. They should be commercially astute and have excellent communication skills with a proven record in generating significant revenues Crystal Facilities Management is a fast- growing business within the higher education sector, the ideal fit would be a candidate who is ambitious and driven- helping to shape the growth of the businesses future KEY RESPONSIBILITIES WILL INCLUDE; Generating leads and efficiently keeping in regular contact with prospects Generating a pipeline that converts into sales Presenting to decision makers Understanding and keeping up to date with our industry news and constant developments Identifying areas of development and improvement in the sales process Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue Delivering against a target of 1m in the first year to ensure revenue expectations are being met Working closely with the marketing department to develop bespoke campaigns to relevant prospects Maximising network opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts To self -generate leads by carrying out research and market intelligence Business Development Manager MUST HAVE; Proven track record in new business development from within the cleaning industry Proven track record in account development Have strategic development experience Have strong management skills Be adaptable Be consultative Be a self starter Be proactive Be personable Be willing to travel UK wide SALARY ON OFFER: 40K ANNUAL BASIC + 40K Commission upon target Sales + Benefits Company Car, laptop and Phone.
24/10/2025
Full time
Business Development Manager Crystal Facilities Management has 10 years of knowledge and a wealth of experience in assisting Universities and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us because of our positive attitude, and understanding of their challenges and they recognise the quality of our service delivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. This has created a need for a Business development manager. The role will be to report to the Sales Director. The successful candidate will be responsible for securing new business with a consultative approach to selling. They should be commercially astute and have excellent communication skills with a proven record in generating significant revenues Crystal Facilities Management is a fast- growing business within the higher education sector, the ideal fit would be a candidate who is ambitious and driven- helping to shape the growth of the businesses future KEY RESPONSIBILITIES WILL INCLUDE; Generating leads and efficiently keeping in regular contact with prospects Generating a pipeline that converts into sales Presenting to decision makers Understanding and keeping up to date with our industry news and constant developments Identifying areas of development and improvement in the sales process Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue Delivering against a target of 1m in the first year to ensure revenue expectations are being met Working closely with the marketing department to develop bespoke campaigns to relevant prospects Maximising network opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts To self -generate leads by carrying out research and market intelligence Business Development Manager MUST HAVE; Proven track record in new business development from within the cleaning industry Proven track record in account development Have strategic development experience Have strong management skills Be adaptable Be consultative Be a self starter Be proactive Be personable Be willing to travel UK wide SALARY ON OFFER: 40K ANNUAL BASIC + 40K Commission upon target Sales + Benefits Company Car, laptop and Phone.
Salesforce Product Manager Location: 2 days a week onsite in Southampton Type: 6 month Umbrella contract Are you an experienced Product Manager with a passion for CRM and Salesforce? We're supporting a major business transformation programme that's introducing a newly created Salesforce Product Manager role. This is a fantastic opportunity to play a pivotal role in shaping how a leading organisation engages with its customers and unlocks new value across the business. The Opportunity As part of a large-scale Salesforce implementation programme, the Salesforce Product Manager will lead the evolution of CRM capabilities, ensuring they align with strategic goals, support cross-functional collaboration, and deliver measurable impact. This role places customer experience at the heart of the organisation's strategy and leverages Salesforce technology in smarter, more connected ways. Key Responsibilities Own and drive the Salesforce product strategy, ensuring delivery of a world-class CRM capability. Shape and execute product roadmaps that balance technical feasibility with commercial outcomes. Translate complex business needs into prioritised backlogs, user stories, and measurable outcomes. Lead and influence cross-functional teams, ensuring collaboration across technical, commercial, and business stakeholders. Support the creation of robust test plans for CRM implementations, ensuring user journeys and acceptance criteria are met. What We're Looking For Proven track record in delivering at least one end-to-end tier one CRM implementation, ideally Salesforce (including Sales Cloud, Data Cloud, and Loyalty Cloud). Strong experience in shaping and delivering product roadmaps within a transformation environment. Ability to bridge business and technology needs, aligning stakeholders to clear priorities and outcomes. Solid understanding of integration, data, and architecture in a modern CRM environment. Why Apply? This is a high-profile, business-critical role within a transformation programme that will redefine customer engagement for a global organisation. If you're motivated by the challenge of delivering real impact through Salesforce and product leadership, we'd love to hear from you.
24/10/2025
Contractor
Salesforce Product Manager Location: 2 days a week onsite in Southampton Type: 6 month Umbrella contract Are you an experienced Product Manager with a passion for CRM and Salesforce? We're supporting a major business transformation programme that's introducing a newly created Salesforce Product Manager role. This is a fantastic opportunity to play a pivotal role in shaping how a leading organisation engages with its customers and unlocks new value across the business. The Opportunity As part of a large-scale Salesforce implementation programme, the Salesforce Product Manager will lead the evolution of CRM capabilities, ensuring they align with strategic goals, support cross-functional collaboration, and deliver measurable impact. This role places customer experience at the heart of the organisation's strategy and leverages Salesforce technology in smarter, more connected ways. Key Responsibilities Own and drive the Salesforce product strategy, ensuring delivery of a world-class CRM capability. Shape and execute product roadmaps that balance technical feasibility with commercial outcomes. Translate complex business needs into prioritised backlogs, user stories, and measurable outcomes. Lead and influence cross-functional teams, ensuring collaboration across technical, commercial, and business stakeholders. Support the creation of robust test plans for CRM implementations, ensuring user journeys and acceptance criteria are met. What We're Looking For Proven track record in delivering at least one end-to-end tier one CRM implementation, ideally Salesforce (including Sales Cloud, Data Cloud, and Loyalty Cloud). Strong experience in shaping and delivering product roadmaps within a transformation environment. Ability to bridge business and technology needs, aligning stakeholders to clear priorities and outcomes. Solid understanding of integration, data, and architecture in a modern CRM environment. Why Apply? This is a high-profile, business-critical role within a transformation programme that will redefine customer engagement for a global organisation. If you're motivated by the challenge of delivering real impact through Salesforce and product leadership, we'd love to hear from you.
Release Manager - Product & Platform Delivery 75,000 - 90,000 Hybrid - 1-2 days per week in Middlesbrough office 83zero are proud to be partnered with a leading software and technology business who are shaping the future of their industry. This is an organisation where innovation meets impact, where collaboration drives delivery, and where the right people are empowered to make a real difference. We're now on the lookout for a Release Manager who will sit right at the heart of product delivery - orchestrating how new products and features are planned, released, and enabled across the entire business. This is a high-profile, business-critical role with the chance to shape processes, influence decision-making, and ensure releases aren't just delivered on time, but land successfully with customers, partners, and internal teams. The Role This isn't about ticking boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and that progress is tracked with meaningful data. Once the scope is set, your focus will shift to alignment across the wider business. Marketing, sales, customer support, consulting, migration - everyone needs to be "release ready," and you'll be the person who makes sure that happens. Running the charter process will be central to your work, capturing release definitions, tracking their evolution, and keeping stakeholders informed every step of the way. You'll also play a vital role in governance and enablement. That means balancing just enough process to keep things on track, without creating unnecessary bureaucracy. It means acting as the bridge between technical and commercial teams, ensuring that expectations are set, communication is clear, and plans are practical. In short, you'll be the person who makes sure great ideas actually reach the market - smoothly, predictably, and with impact. What We're Looking For We're not hung up on titles - you might come from a background in product management, programme management, or engineering operations - but what matters most is your ability to see the bigger picture and connect the dots. You'll combine a strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive decisions A data-driven approach: confident in tracking KPIs, spotting risks, and presenting insights in a way stakeholders can act on A natural communicator who can influence, align, and energise both technical and non-technical teams Someone who thrives in orchestration - bringing order to complexity and enabling success across the organisation Why Join? This is a genuinely exciting opportunity to take ownership of a role that has visibility right across the business. You'll work with talented product and engineering teams, but also partner with commercial functions - ensuring every release is not only built right, but launched right. You'll be joining a forward-thinking organisation that values clarity over clutter, progress over process, and outcomes over outputs. Here, you'll have the freedom to shape how releases are run, the chance to scale best practices, and the platform to make a lasting impact.
24/10/2025
Full time
Release Manager - Product & Platform Delivery 75,000 - 90,000 Hybrid - 1-2 days per week in Middlesbrough office 83zero are proud to be partnered with a leading software and technology business who are shaping the future of their industry. This is an organisation where innovation meets impact, where collaboration drives delivery, and where the right people are empowered to make a real difference. We're now on the lookout for a Release Manager who will sit right at the heart of product delivery - orchestrating how new products and features are planned, released, and enabled across the entire business. This is a high-profile, business-critical role with the chance to shape processes, influence decision-making, and ensure releases aren't just delivered on time, but land successfully with customers, partners, and internal teams. The Role This isn't about ticking boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and that progress is tracked with meaningful data. Once the scope is set, your focus will shift to alignment across the wider business. Marketing, sales, customer support, consulting, migration - everyone needs to be "release ready," and you'll be the person who makes sure that happens. Running the charter process will be central to your work, capturing release definitions, tracking their evolution, and keeping stakeholders informed every step of the way. You'll also play a vital role in governance and enablement. That means balancing just enough process to keep things on track, without creating unnecessary bureaucracy. It means acting as the bridge between technical and commercial teams, ensuring that expectations are set, communication is clear, and plans are practical. In short, you'll be the person who makes sure great ideas actually reach the market - smoothly, predictably, and with impact. What We're Looking For We're not hung up on titles - you might come from a background in product management, programme management, or engineering operations - but what matters most is your ability to see the bigger picture and connect the dots. You'll combine a strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive decisions A data-driven approach: confident in tracking KPIs, spotting risks, and presenting insights in a way stakeholders can act on A natural communicator who can influence, align, and energise both technical and non-technical teams Someone who thrives in orchestration - bringing order to complexity and enabling success across the organisation Why Join? This is a genuinely exciting opportunity to take ownership of a role that has visibility right across the business. You'll work with talented product and engineering teams, but also partner with commercial functions - ensuring every release is not only built right, but launched right. You'll be joining a forward-thinking organisation that values clarity over clutter, progress over process, and outcomes over outputs. Here, you'll have the freedom to shape how releases are run, the chance to scale best practices, and the platform to make a lasting impact.
Following expansion & group promotion, a leading Aerospace group which supplies many of the worlds Primes has a new opportunity for a Business Development Manager to join the company. Offering the opportunity for significant career growth, you will build and develop strong relationships with customers to maximise opportunities and candidates are sought with a demonstratable track record in a commercial position and a good understanding of the global aerospace sector is preferred. Key Responsibilities: Develop close relationships with key customers to understand future opportunities and anticipate needs that can be translated into business growth. Build sound commercial relationships with key stakeholders within the wider business and existing & new business partners, customers, and suppliers. Identify and develop new business opportunities to drive revenue growth. Ensure sales and margins performance targets are met or exceeded. Undertake market analysis and sector research to identify profitable market opportunities. Establish effective relationships both internal and external at all levels to enable delivery of future profitable sales growth. Promote a culture of teamwork, co-operation and high morale. Collaborate with cross-functional teams to optimize project delivery and performance. Travel and attend global industry events. Work with other group divisions to identify and share business opportunities. The Person: Strong commercial acumen with proactive approach and demonstrate experience in maximising sales opportunities. A good understanding of the global commercial aerospace and defence markets is advantageous. A team player with a positive attitude and the ability to lead a cross functional team to ensure business objectives are met. Degree level or higher, desirable in business and/or technical disciplines is preferred. Strategic thinker with the ability to execute effectively. Willingness / ability to travel extensively is a requirement of the role.
24/10/2025
Full time
Following expansion & group promotion, a leading Aerospace group which supplies many of the worlds Primes has a new opportunity for a Business Development Manager to join the company. Offering the opportunity for significant career growth, you will build and develop strong relationships with customers to maximise opportunities and candidates are sought with a demonstratable track record in a commercial position and a good understanding of the global aerospace sector is preferred. Key Responsibilities: Develop close relationships with key customers to understand future opportunities and anticipate needs that can be translated into business growth. Build sound commercial relationships with key stakeholders within the wider business and existing & new business partners, customers, and suppliers. Identify and develop new business opportunities to drive revenue growth. Ensure sales and margins performance targets are met or exceeded. Undertake market analysis and sector research to identify profitable market opportunities. Establish effective relationships both internal and external at all levels to enable delivery of future profitable sales growth. Promote a culture of teamwork, co-operation and high morale. Collaborate with cross-functional teams to optimize project delivery and performance. Travel and attend global industry events. Work with other group divisions to identify and share business opportunities. The Person: Strong commercial acumen with proactive approach and demonstrate experience in maximising sales opportunities. A good understanding of the global commercial aerospace and defence markets is advantageous. A team player with a positive attitude and the ability to lead a cross functional team to ensure business objectives are met. Degree level or higher, desirable in business and/or technical disciplines is preferred. Strategic thinker with the ability to execute effectively. Willingness / ability to travel extensively is a requirement of the role.
Head of Engineering with solid Python, full stack JavaScript and AI/ ML model deployment experience ideally gained in a product lead, delivery focussed environment is sought by a high growth, well known e-commerce business based South Birmingham. Known in their sector as market leading innovators this Head of Engineering will play a key role in greenfield innovation utilising the latest technology to design and implement new solutions and infrastructure. This role would suit either a Lead Engineer looking to take a step up to technical lead role or an existing Head of Engineering with hands on capabilities across engineering, looking for more autonomy to drive innovation and change. In return this Head of Engineering can expect excellent autonomy and personal growth in this knowledge share driven, innovation led environment. This Head of Engineering near Birmingham should have most of the following key skills: - Strong python engineering skills - Full stack JavaScript - Node.js, JavaScript, Typescript, React etc - Cloud infrastructure provisioning - Terraform, Ansible, Kubernetes etc - Strong general cloud skills - Experience working in a product led, innovation focussed environment - Experience integrating AI/ ML solutions into existing infrastructure - A delivery focused, mission driven personality with the character to challenge the status quo when needed. - A business outcome focused approach to engineering - Excellent communication skills with the ability to engage with board level stakeholders whilst inspiring and leading more junior engineers The benefits for this role include: - Starting salary of up to £120,000 - Bonus scheme - Long term hybrid working (3 days a week on-site in Birmingham city centre) - Flexible working hours - Excellent progression opportunities - Personal development scheme - 25 days holiday - Private pension - Fast paced, autonomous culture with extensive growth potential - Regular remuneration reviews So if you are a Head of Engineering who loves the idea of joining this product led, high growth e-commerce an exciting phase of their development please apply now to be considered and for more info. Head of Engineering Birmingham (hybrid) Node.js, Terraform, Ansible, AI, infrastructure, CI/CD, Docker, Kubernetes, ML, Python,
24/10/2025
Full time
Head of Engineering with solid Python, full stack JavaScript and AI/ ML model deployment experience ideally gained in a product lead, delivery focussed environment is sought by a high growth, well known e-commerce business based South Birmingham. Known in their sector as market leading innovators this Head of Engineering will play a key role in greenfield innovation utilising the latest technology to design and implement new solutions and infrastructure. This role would suit either a Lead Engineer looking to take a step up to technical lead role or an existing Head of Engineering with hands on capabilities across engineering, looking for more autonomy to drive innovation and change. In return this Head of Engineering can expect excellent autonomy and personal growth in this knowledge share driven, innovation led environment. This Head of Engineering near Birmingham should have most of the following key skills: - Strong python engineering skills - Full stack JavaScript - Node.js, JavaScript, Typescript, React etc - Cloud infrastructure provisioning - Terraform, Ansible, Kubernetes etc - Strong general cloud skills - Experience working in a product led, innovation focussed environment - Experience integrating AI/ ML solutions into existing infrastructure - A delivery focused, mission driven personality with the character to challenge the status quo when needed. - A business outcome focused approach to engineering - Excellent communication skills with the ability to engage with board level stakeholders whilst inspiring and leading more junior engineers The benefits for this role include: - Starting salary of up to £120,000 - Bonus scheme - Long term hybrid working (3 days a week on-site in Birmingham city centre) - Flexible working hours - Excellent progression opportunities - Personal development scheme - 25 days holiday - Private pension - Fast paced, autonomous culture with extensive growth potential - Regular remuneration reviews So if you are a Head of Engineering who loves the idea of joining this product led, high growth e-commerce an exciting phase of their development please apply now to be considered and for more info. Head of Engineering Birmingham (hybrid) Node.js, Terraform, Ansible, AI, infrastructure, CI/CD, Docker, Kubernetes, ML, Python,
Release Manager - Product & Platform Delivery 75,000 - 90,000 Hybrid - 1-2 days per week in Buckinghamshire office 83zero are proud to be partnered with a leading software and technology business who are shaping the future of their industry. This is an organisation where innovation meets impact, where collaboration drives delivery, and where the right people are empowered to make a real difference. We're now on the lookout for a Release Manager who will sit right at the heart of product delivery - orchestrating how new products and features are planned, released, and enabled across the entire business. This is a high-profile, business-critical role with the chance to shape processes, influence decision-making, and ensure releases aren't just delivered on time, but land successfully with customers, partners, and internal teams. The Role This isn't about ticking boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and that progress is tracked with meaningful data. Once the scope is set, your focus will shift to alignment across the wider business. Marketing, sales, customer support, consulting, migration - everyone needs to be "release ready," and you'll be the person who makes sure that happens. Running the charter process will be central to your work, capturing release definitions, tracking their evolution, and keeping stakeholders informed every step of the way. What We're Looking For We're not hung up on titles - you might come from a background in product management, programme management, or engineering operations - but what matters most is your ability to see the bigger picture and connect the dots. You'll combine a strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive decisions A data-driven approach: confident in tracking KPIs, spotting risks, and presenting insights in a way stakeholders can act on A natural communicator who can influence, align, and energise both technical and non-technical teams Someone who thrives in orchestration - bringing order to complexity and enabling success across the organisation Why Join? This is a genuinely exciting opportunity to take ownership of a role that has visibility right across the business. You'll work with talented product and engineering teams, but also partner with commercial functions - ensuring every release is not only built right, but launched right. You'll be joining a forward-thinking organisation that values clarity over clutter, progress over process, and outcomes over outputs. Here, you'll have the freedom to shape how releases are run, the chance to scale best practices, and the platform to make a lasting impact.
24/10/2025
Full time
Release Manager - Product & Platform Delivery 75,000 - 90,000 Hybrid - 1-2 days per week in Buckinghamshire office 83zero are proud to be partnered with a leading software and technology business who are shaping the future of their industry. This is an organisation where innovation meets impact, where collaboration drives delivery, and where the right people are empowered to make a real difference. We're now on the lookout for a Release Manager who will sit right at the heart of product delivery - orchestrating how new products and features are planned, released, and enabled across the entire business. This is a high-profile, business-critical role with the chance to shape processes, influence decision-making, and ensure releases aren't just delivered on time, but land successfully with customers, partners, and internal teams. The Role This isn't about ticking boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and that progress is tracked with meaningful data. Once the scope is set, your focus will shift to alignment across the wider business. Marketing, sales, customer support, consulting, migration - everyone needs to be "release ready," and you'll be the person who makes sure that happens. Running the charter process will be central to your work, capturing release definitions, tracking their evolution, and keeping stakeholders informed every step of the way. What We're Looking For We're not hung up on titles - you might come from a background in product management, programme management, or engineering operations - but what matters most is your ability to see the bigger picture and connect the dots. You'll combine a strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive decisions A data-driven approach: confident in tracking KPIs, spotting risks, and presenting insights in a way stakeholders can act on A natural communicator who can influence, align, and energise both technical and non-technical teams Someone who thrives in orchestration - bringing order to complexity and enabling success across the organisation Why Join? This is a genuinely exciting opportunity to take ownership of a role that has visibility right across the business. You'll work with talented product and engineering teams, but also partner with commercial functions - ensuring every release is not only built right, but launched right. You'll be joining a forward-thinking organisation that values clarity over clutter, progress over process, and outcomes over outputs. Here, you'll have the freedom to shape how releases are run, the chance to scale best practices, and the platform to make a lasting impact.
IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This well established UK business, headquartered in Glasgow, places a strong focus on developing its people. Clear development pathways, ongoing training, and a culture that values communication, accountability, and learning, empower employees to make a real impact. Technology is at the heart of how the company operates. They combine modern cloud platforms, secure networks and sophisticated in house solutions to streamline workflows and deliver innovative ways of working. You'll be joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. Develop and implement automation solutions using PowerShell and other modern management tools. Collaborate with internal stakeholders and external vendors to deliver new services and ensure system reliability. Contribute to infrastructure strategy and project delivery, helping shape the company's ongoing digital transformation. About You: Strong experience supporting and managing IT infrastructure, including servers, storage, and cloud environments. Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. Confident with cloud migrations, automation, and virtualisation technologies. Excellent problem solving ability and a proactive, improvement focused mindset. Strong communicator with the ability to explain technical concepts clearly and work collaboratively across teams. Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to 55k with a comprehensive benefits package. They operate a hybrid working pattern, 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is an opportunity for an experienced Infrastructure Engineer who enjoys variety, ownership, and hands on technical work. You'll join a company that values innovation, invests in technology, and gives you the freedom to make a real impact on how systems evolve and perform. If this sounds interesting please apply of reach out to Murray Simpson.
24/10/2025
Full time
IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This well established UK business, headquartered in Glasgow, places a strong focus on developing its people. Clear development pathways, ongoing training, and a culture that values communication, accountability, and learning, empower employees to make a real impact. Technology is at the heart of how the company operates. They combine modern cloud platforms, secure networks and sophisticated in house solutions to streamline workflows and deliver innovative ways of working. You'll be joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. Develop and implement automation solutions using PowerShell and other modern management tools. Collaborate with internal stakeholders and external vendors to deliver new services and ensure system reliability. Contribute to infrastructure strategy and project delivery, helping shape the company's ongoing digital transformation. About You: Strong experience supporting and managing IT infrastructure, including servers, storage, and cloud environments. Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. Confident with cloud migrations, automation, and virtualisation technologies. Excellent problem solving ability and a proactive, improvement focused mindset. Strong communicator with the ability to explain technical concepts clearly and work collaboratively across teams. Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to 55k with a comprehensive benefits package. They operate a hybrid working pattern, 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is an opportunity for an experienced Infrastructure Engineer who enjoys variety, ownership, and hands on technical work. You'll join a company that values innovation, invests in technology, and gives you the freedom to make a real impact on how systems evolve and perform. If this sounds interesting please apply of reach out to Murray Simpson.
Service Designer Location: Halifax - 2 days per week on-site Contract: 6 months initially, with strong potential for extension About the Role We're working with one of the UK's leading banking groups on a major transformation of their customer experience tools. This opportunity sits within a multi-disciplinary team of 5, including UX Design, Content Design, Design Analysis, and User Research-all focused-on redesigning how the bank captures and responds to customer needs. The team is delivering a needs capture tool-a strategic, customer-focused data product currently being replatformed to align with future architecture and experience standards. The tool is being designed to better equip digital and frontline colleagues to understand customer circumstances and tailor support accordingly. You'll be joining a collaborative Agile team, engaging with multiple teams across the bank, and helping to ensure the product is insight-led, technically feasible, and aligned to business and user outcomes. What You'll Do Lead service design activities for a data-led product supporting customer needs assessment. Collaborate daily with UX designers, content designers, user researchers, and design analysts. Engage with wider delivery teams to shape end-to-end journeys and service architecture. Facilitate co-design workshops and map current and future state journeys. Translate user insights into service blueprints, customer journeys, and other actionable artefacts. Work within Agile teams, contributing to sprint planning, backlog refinement, and Jira ticket creation. Document work and share outputs via Confluence to maintain alignment across teams. What We're Looking For Proven experience as a Service Designer working in large, cross-functional teams. Strong capability in journey mapping, blueprinting, service ecosystems, and systems thinking. Experienced in Agile delivery environments, including working in sprints and managing Jira tickets. Comfortable documenting design decisions and collaborating via Confluence. Able to interpret research findings and turn them into actionable design and service improvements. Experience working on data products or tools; financial services experience highly desirable. Strong communication and facilitation skills across a range of stakeholders. Tools: Jira, Confluence. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you .
24/10/2025
Contractor
Service Designer Location: Halifax - 2 days per week on-site Contract: 6 months initially, with strong potential for extension About the Role We're working with one of the UK's leading banking groups on a major transformation of their customer experience tools. This opportunity sits within a multi-disciplinary team of 5, including UX Design, Content Design, Design Analysis, and User Research-all focused-on redesigning how the bank captures and responds to customer needs. The team is delivering a needs capture tool-a strategic, customer-focused data product currently being replatformed to align with future architecture and experience standards. The tool is being designed to better equip digital and frontline colleagues to understand customer circumstances and tailor support accordingly. You'll be joining a collaborative Agile team, engaging with multiple teams across the bank, and helping to ensure the product is insight-led, technically feasible, and aligned to business and user outcomes. What You'll Do Lead service design activities for a data-led product supporting customer needs assessment. Collaborate daily with UX designers, content designers, user researchers, and design analysts. Engage with wider delivery teams to shape end-to-end journeys and service architecture. Facilitate co-design workshops and map current and future state journeys. Translate user insights into service blueprints, customer journeys, and other actionable artefacts. Work within Agile teams, contributing to sprint planning, backlog refinement, and Jira ticket creation. Document work and share outputs via Confluence to maintain alignment across teams. What We're Looking For Proven experience as a Service Designer working in large, cross-functional teams. Strong capability in journey mapping, blueprinting, service ecosystems, and systems thinking. Experienced in Agile delivery environments, including working in sprints and managing Jira tickets. Comfortable documenting design decisions and collaborating via Confluence. Able to interpret research findings and turn them into actionable design and service improvements. Experience working on data products or tools; financial services experience highly desirable. Strong communication and facilitation skills across a range of stakeholders. Tools: Jira, Confluence. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you .
A leading financial services organisation is currently seeking a Business Analyst to support their i nternal audit programmes focused on DORA and SOX compliance. This role sits between the business and IT functions, working closely with external auditors to ensure documentation, controls, and stakeholder engagement are aligned across both programmes. Job Details: Start date: ASAP Duration: until 31/12/2025 initially Rate: 400- 500pd Inside IR35 via Umbrella Location: London Hybrid: 3 days in the office Key Requirements: Proven experience working as a Business Analy st within financial services , ideally with exposure to risk, controls, and compliance frameworks . Strong analytical skills with the ability to interpret complex documentation and data, and ensure alignment with audit requirements. Experience acting as a liaison between business and IT , translating technical language into business terms and vice versa. Confident communicator , able to chase stakeholders, follow up on actions, and ensure timely delivery of documentation. Comfortable working in audit-heavy environments, supporting external auditors and ensuring programme documentation is complete and accurate. Experience with DORA and SOX compliance is highly desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
24/10/2025
Contractor
A leading financial services organisation is currently seeking a Business Analyst to support their i nternal audit programmes focused on DORA and SOX compliance. This role sits between the business and IT functions, working closely with external auditors to ensure documentation, controls, and stakeholder engagement are aligned across both programmes. Job Details: Start date: ASAP Duration: until 31/12/2025 initially Rate: 400- 500pd Inside IR35 via Umbrella Location: London Hybrid: 3 days in the office Key Requirements: Proven experience working as a Business Analy st within financial services , ideally with exposure to risk, controls, and compliance frameworks . Strong analytical skills with the ability to interpret complex documentation and data, and ensure alignment with audit requirements. Experience acting as a liaison between business and IT , translating technical language into business terms and vice versa. Confident communicator , able to chase stakeholders, follow up on actions, and ensure timely delivery of documentation. Comfortable working in audit-heavy environments, supporting external auditors and ensuring programme documentation is complete and accurate. Experience with DORA and SOX compliance is highly desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Full Stack Developer Manchester City Centre(2 days per week onsite) Up to 70,000+Benefits My client is a rapidly scaling, cutting edge hospitality platform changing the way venues connect with their customers. They are looking for an experienced senior product-focused full stack engineer who's excited by building user-facing features and has a strong sense of ownership over the outcome. This is a hands-on role, with responsibility for designing, building, and maintaining high-quality software - and contributing to the practices and culture of the wider team. You will: Lead by example on delivery, product thinking and engineering quality. Help define and deliver user-facing features that solve real problems. Collaborate with product, design, and stakeholders from idea to release. Build scalable, maintainable, well-tested software across the stack. Improve our ways of working and coach a growing team. Contribute to technical decisions on architecture, infrastructure, and tooling Tech Stack: You don't need to be a specialist in every language or tool we use - great engineers can learn. What matters most is a strong foundation in modern engineering best practices such as automated testing, continuous delivery, and building software that scales. Frontend: React.js (including Next.js, TypeScript, Tailwind) Backend: .NET Core (C#), exposing RESTful APIs Database: Microsoft SQL Server and MongoDB Infrastructure: AWS (ECS with Fargate), provisioned using Terraform. CI/CD: GitHub Actions For an immediate MS Teams interview please send your cv to Peter Bibby on the email address below
24/10/2025
Full time
Senior Full Stack Developer Manchester City Centre(2 days per week onsite) Up to 70,000+Benefits My client is a rapidly scaling, cutting edge hospitality platform changing the way venues connect with their customers. They are looking for an experienced senior product-focused full stack engineer who's excited by building user-facing features and has a strong sense of ownership over the outcome. This is a hands-on role, with responsibility for designing, building, and maintaining high-quality software - and contributing to the practices and culture of the wider team. You will: Lead by example on delivery, product thinking and engineering quality. Help define and deliver user-facing features that solve real problems. Collaborate with product, design, and stakeholders from idea to release. Build scalable, maintainable, well-tested software across the stack. Improve our ways of working and coach a growing team. Contribute to technical decisions on architecture, infrastructure, and tooling Tech Stack: You don't need to be a specialist in every language or tool we use - great engineers can learn. What matters most is a strong foundation in modern engineering best practices such as automated testing, continuous delivery, and building software that scales. Frontend: React.js (including Next.js, TypeScript, Tailwind) Backend: .NET Core (C#), exposing RESTful APIs Database: Microsoft SQL Server and MongoDB Infrastructure: AWS (ECS with Fargate), provisioned using Terraform. CI/CD: GitHub Actions For an immediate MS Teams interview please send your cv to Peter Bibby on the email address below
Senior IT Infrastructure Leader Strategic & Resilience-Focus Are you ready to take the reins of enterprise infrastructure in a complex, multi-entity environment? This is a rare opportunity to lead from the front-driving innovation, resilience, and client satisfaction in a regulated sector where technology underpins every business decision.This leadership role centres around shaping and executing infrastructure strategy across a diverse technology estate. You'll be the go-to expert for high-level technical escalations, ensuring systems are secure, scalable, and aligned to business needs. From disaster recovery planning to capacity management, your influence will span both operational delivery and strategic foresight.You'll also act as a trusted deputy to senior leadership, stepping in when needed and collaborating across internal teams and external partners to maintain service excellence. What makes this role stand out? Strategic Ownership: Define and deliver infrastructure roadmaps that support growth and resilience. Client-Facing Impact: Build trusted relationships with stakeholders, ensuring service levels are met and exceeded. Leadership Influence: Develop and mentor a skilled technical team, fostering a culture of accountability and innovation. Security & Continuity: Champion robust cybersecurity practices and ensure readiness for disruption through tested recovery frameworks. Cross-Functional Collaboration: Work closely with project managers, vendors, and internal teams to deliver seamless infrastructure solutions. This is a high-trust, high-impact role for someone who thrives in a fast-paced, regulated environment and wants to shape the future of enterprise IT. Core Responsibilities: Architect and deliver infrastructure strategies that support business agility and long-term growth. Evaluate emerging technologies and drive adoption where they enhance performance and security. Lead and develop a high-performing technical team, ensuring continuous improvement and capability uplift. Manage relationships with clients and vendors, ensuring alignment with service expectations and governance standards. Oversee infrastructure-related projects, ensuring timely delivery and technical integrity. Maintain and evolve disaster recovery and business continuity frameworks. Ensure compliance with regulatory and security standards across all infrastructure domains. Essential Experience & Skills: Proven expertise in enterprise infrastructure (cloud, networks, virtualisation, storage). Strong understanding of cybersecurity frameworks and threat mitigation. Experience designing and maintaining resilient systems with high availability. Excellent stakeholder management and communication skills. Background in regulated industries (e.g., financial services, insurance, healthcare). Strategic mindset with hands-on technical credibility. If you're a senior infrastructure leader with deep technical expertise and a passion for client service, resilience, and strategic delivery-this role could be for you. If you have the above and are looking for a lead transformation role which blends technical depth and business influence then apply now
24/10/2025
Full time
Senior IT Infrastructure Leader Strategic & Resilience-Focus Are you ready to take the reins of enterprise infrastructure in a complex, multi-entity environment? This is a rare opportunity to lead from the front-driving innovation, resilience, and client satisfaction in a regulated sector where technology underpins every business decision.This leadership role centres around shaping and executing infrastructure strategy across a diverse technology estate. You'll be the go-to expert for high-level technical escalations, ensuring systems are secure, scalable, and aligned to business needs. From disaster recovery planning to capacity management, your influence will span both operational delivery and strategic foresight.You'll also act as a trusted deputy to senior leadership, stepping in when needed and collaborating across internal teams and external partners to maintain service excellence. What makes this role stand out? Strategic Ownership: Define and deliver infrastructure roadmaps that support growth and resilience. Client-Facing Impact: Build trusted relationships with stakeholders, ensuring service levels are met and exceeded. Leadership Influence: Develop and mentor a skilled technical team, fostering a culture of accountability and innovation. Security & Continuity: Champion robust cybersecurity practices and ensure readiness for disruption through tested recovery frameworks. Cross-Functional Collaboration: Work closely with project managers, vendors, and internal teams to deliver seamless infrastructure solutions. This is a high-trust, high-impact role for someone who thrives in a fast-paced, regulated environment and wants to shape the future of enterprise IT. Core Responsibilities: Architect and deliver infrastructure strategies that support business agility and long-term growth. Evaluate emerging technologies and drive adoption where they enhance performance and security. Lead and develop a high-performing technical team, ensuring continuous improvement and capability uplift. Manage relationships with clients and vendors, ensuring alignment with service expectations and governance standards. Oversee infrastructure-related projects, ensuring timely delivery and technical integrity. Maintain and evolve disaster recovery and business continuity frameworks. Ensure compliance with regulatory and security standards across all infrastructure domains. Essential Experience & Skills: Proven expertise in enterprise infrastructure (cloud, networks, virtualisation, storage). Strong understanding of cybersecurity frameworks and threat mitigation. Experience designing and maintaining resilient systems with high availability. Excellent stakeholder management and communication skills. Background in regulated industries (e.g., financial services, insurance, healthcare). Strategic mindset with hands-on technical credibility. If you're a senior infrastructure leader with deep technical expertise and a passion for client service, resilience, and strategic delivery-this role could be for you. If you have the above and are looking for a lead transformation role which blends technical depth and business influence then apply now
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus benefits Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
24/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus benefits Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high pressure water jetting, disab's, tank cleaning etc), then submit your CV to apply today. Responsibilities and duties: Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction waste. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
24/10/2025
Full time
Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high pressure water jetting, disab's, tank cleaning etc), then submit your CV to apply today. Responsibilities and duties: Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction waste. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Are you a people-focused leader who thrives in fast-paced, customer-driven environments? We're looking for a Head of Service Desk to join our award winning client on a permanent basis to lead their talented Service Desk teams and ensure the delivery of exceptional customer support. In this key role, you'll oversee the day-to-day running of a 24/7 Service Desk, making sure customer SLAs and KPIs are met and exceeded: inspiring and coaching the team leaders and support staff, driving continuous improvement, and ensuring the smooth delivery of services to customers. You'll act as a trusted point of escalation, keeping calm under pressure, communicating clearly, and helping your teams find solutions quickly and efficiently. You'll play a key part in shaping how our client delivers outstanding service. What you'll be doing: Lead, motivate, and develop the Service Desk teams to deliver top-tier support. Ensure SLAs and KPIs are consistently achieved. Manage rotas and workloads to keep 24/7 coverage running smoothly. Drive process improvements and promote a culture of continuous learning. Provide regular reporting and insight to senior leadership. Support new contract transitions and key operational initiatives. What we're looking for: Proven experience managing a busy 24/7 Service Desk. Strong leadership, communication, and organisational skills. Passionate about customer service and team development. Skilled at problem-solving, prioritising, and staying calm under pressure. ITIL v4 certification (or equivalent experience) is essential. Salary & Benefits: Salary will be circa 50-55k dependant on experience, plus excellent benefits including 34 days holiday per year (including bank holidays), private healthcare insurance, group income protection & life assurance.
24/10/2025
Full time
Are you a people-focused leader who thrives in fast-paced, customer-driven environments? We're looking for a Head of Service Desk to join our award winning client on a permanent basis to lead their talented Service Desk teams and ensure the delivery of exceptional customer support. In this key role, you'll oversee the day-to-day running of a 24/7 Service Desk, making sure customer SLAs and KPIs are met and exceeded: inspiring and coaching the team leaders and support staff, driving continuous improvement, and ensuring the smooth delivery of services to customers. You'll act as a trusted point of escalation, keeping calm under pressure, communicating clearly, and helping your teams find solutions quickly and efficiently. You'll play a key part in shaping how our client delivers outstanding service. What you'll be doing: Lead, motivate, and develop the Service Desk teams to deliver top-tier support. Ensure SLAs and KPIs are consistently achieved. Manage rotas and workloads to keep 24/7 coverage running smoothly. Drive process improvements and promote a culture of continuous learning. Provide regular reporting and insight to senior leadership. Support new contract transitions and key operational initiatives. What we're looking for: Proven experience managing a busy 24/7 Service Desk. Strong leadership, communication, and organisational skills. Passionate about customer service and team development. Skilled at problem-solving, prioritising, and staying calm under pressure. ITIL v4 certification (or equivalent experience) is essential. Salary & Benefits: Salary will be circa 50-55k dependant on experience, plus excellent benefits including 34 days holiday per year (including bank holidays), private healthcare insurance, group income protection & life assurance.
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