Technical Solutions Architect Role type: Permanent Location: UK / Remote As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in the industry. Satalia, a WPP company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. Led by our founder and WPP Chief AI Officer Daniel Hulme, Satalia's ambition is to become a decentralised organisation of the future. Today, this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer truly flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated. The Role You will be responsible for creating enterprise quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing Creating enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Creating cloud IaC deployment code Guiding a team of Optimisers, Data Scientists, Data Engineers, Cloud Engineers and QA Engineers Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you Having an excellent understanding of Java, Typescript and/or Python, currently our core cloud languages Industry experience with an Infrastructure as Code platform (e.g. Cloudformation, Terraform) A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud Having in depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non technical audiences Experience of creating robust CI/CD pipelines that fully automate testing and release processes If you know some of this, even better A strong understanding of event driven architectures Working knowledge of Rust Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies What we Offer Benefits - enhanced pension, life assurance, income protection, private healthcare Remote working - cafe, bedroom, beach - wherever works Truly flexible working hours - school pick up, volunteering, gym Generous Leave - 27 days holiday plus bank holidays and enhanced family leave Annual bonus - when Satalia does well, we all do well Impactful projects - focus on bringing meaningful social and environmental change People oriented culture - wellbeing is a priority, as is being a nice person Transparent and open culture - you will be heard Development - focus on bringing the best out of each other Satalia is home to some of the brightest minds in AI and if you're looking to join a company who not only values autonomy and freedom, but embraces a culture of inclusion and warmth, we'd love to hear from you.
22/07/2026
Full time
Technical Solutions Architect Role type: Permanent Location: UK / Remote As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in the industry. Satalia, a WPP company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. Led by our founder and WPP Chief AI Officer Daniel Hulme, Satalia's ambition is to become a decentralised organisation of the future. Today, this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer truly flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated. The Role You will be responsible for creating enterprise quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing Creating enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Creating cloud IaC deployment code Guiding a team of Optimisers, Data Scientists, Data Engineers, Cloud Engineers and QA Engineers Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you Having an excellent understanding of Java, Typescript and/or Python, currently our core cloud languages Industry experience with an Infrastructure as Code platform (e.g. Cloudformation, Terraform) A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud Having in depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non technical audiences Experience of creating robust CI/CD pipelines that fully automate testing and release processes If you know some of this, even better A strong understanding of event driven architectures Working knowledge of Rust Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies What we Offer Benefits - enhanced pension, life assurance, income protection, private healthcare Remote working - cafe, bedroom, beach - wherever works Truly flexible working hours - school pick up, volunteering, gym Generous Leave - 27 days holiday plus bank holidays and enhanced family leave Annual bonus - when Satalia does well, we all do well Impactful projects - focus on bringing meaningful social and environmental change People oriented culture - wellbeing is a priority, as is being a nice person Transparent and open culture - you will be heard Development - focus on bringing the best out of each other Satalia is home to some of the brightest minds in AI and if you're looking to join a company who not only values autonomy and freedom, but embraces a culture of inclusion and warmth, we'd love to hear from you.
Legal Officer North of England (Hybrid/Flexible with regular travel to a Manchester office) Permanent Full-time Competitive + Excellent Benefits About the Opportunity We are recruiting on behalf of a respected public-sector organisation seeking a proactive and commercially minded Legal Officer to join its Legal & Governance team. This is an excellent opportunity for a legal professional who enjoys working across a broad range of legal, governance, procurement and compliance matters within a collaborative and purpose-driven environment. You'll play a key role in ensuring legal and governance processes operate efficiently while providing practical advice to internal stakeholders. The position offers varied work, exposure to high-profile projects, and the opportunity to contribute to strategic organisational initiatives while developing your expertise across multiple legal disciplines. The Role Working closely with senior legal colleagues, you will provide high-quality legal and administrative support across a diverse portfolio of work including commercial contracts, procurement, governance, information law and compliance. You will also act as the organisation's designated Information Officer, supporting compliance with UK GDPR, Freedom of Information legislation and wider records management obligations. Key Responsibilities Provide practical legal advice across commercial contracts, procurement, governance and information law. Draft, review and manage a wide range of legal documentation, contracts and correspondence. Support procurement activities, including tender documentation, contract administration and supplier engagement. Maintain legal registers, document management systems and governance records. Coordinate Board, Committee and governance meetings, including agendas, papers and action tracking. Lead the administration of Freedom of Information (FOI) and Data Protection requests and support GDPR compliance. Develop and maintain effective records management and document control processes. Monitor contract milestones, obligations and key dates to ensure timely action. Support policy development, process improvements and continuous service enhancement. Build strong relationships with internal stakeholders and external partners, providing responsive and practical legal guidance. About You We're looking for an organised and motivated legal professional who enjoys working across a varied workload and delivering high-quality support in a professional environment. You'll have: A Law degree, CILEX qualification, Paralegal qualification or equivalent legal experience. Experience working within a legal, governance or public-sector environment. Knowledge of commercial contracts, procurement, governance, data protection and information law. Experience supporting procurement or contract administration activities. Excellent organisational skills with the ability to manage multiple priorities. Strong written and verbal communication skills. Experience maintaining legal records, document management systems and confidential information. Excellent analytical and problem-solving abilities. Strong Microsoft Office and document management system skills. A collaborative approach with the confidence to work effectively with stakeholders at all levels. Desirable Experience Experience within local government, transport, infrastructure or another regulated public-sector environment would be advantageous, together with familiarity with: Public law and administrative law Commercial and contract law Public procurement UK GDPR and Freedom of Information legislation Governance and committee administration Continuous improvement and process optimisation If you're looking to broaden your legal experience within a collaborative organisation where your work will have a meaningful impact, we'd love to hear from you.
22/07/2026
Contractor
Legal Officer North of England (Hybrid/Flexible with regular travel to a Manchester office) Permanent Full-time Competitive + Excellent Benefits About the Opportunity We are recruiting on behalf of a respected public-sector organisation seeking a proactive and commercially minded Legal Officer to join its Legal & Governance team. This is an excellent opportunity for a legal professional who enjoys working across a broad range of legal, governance, procurement and compliance matters within a collaborative and purpose-driven environment. You'll play a key role in ensuring legal and governance processes operate efficiently while providing practical advice to internal stakeholders. The position offers varied work, exposure to high-profile projects, and the opportunity to contribute to strategic organisational initiatives while developing your expertise across multiple legal disciplines. The Role Working closely with senior legal colleagues, you will provide high-quality legal and administrative support across a diverse portfolio of work including commercial contracts, procurement, governance, information law and compliance. You will also act as the organisation's designated Information Officer, supporting compliance with UK GDPR, Freedom of Information legislation and wider records management obligations. Key Responsibilities Provide practical legal advice across commercial contracts, procurement, governance and information law. Draft, review and manage a wide range of legal documentation, contracts and correspondence. Support procurement activities, including tender documentation, contract administration and supplier engagement. Maintain legal registers, document management systems and governance records. Coordinate Board, Committee and governance meetings, including agendas, papers and action tracking. Lead the administration of Freedom of Information (FOI) and Data Protection requests and support GDPR compliance. Develop and maintain effective records management and document control processes. Monitor contract milestones, obligations and key dates to ensure timely action. Support policy development, process improvements and continuous service enhancement. Build strong relationships with internal stakeholders and external partners, providing responsive and practical legal guidance. About You We're looking for an organised and motivated legal professional who enjoys working across a varied workload and delivering high-quality support in a professional environment. You'll have: A Law degree, CILEX qualification, Paralegal qualification or equivalent legal experience. Experience working within a legal, governance or public-sector environment. Knowledge of commercial contracts, procurement, governance, data protection and information law. Experience supporting procurement or contract administration activities. Excellent organisational skills with the ability to manage multiple priorities. Strong written and verbal communication skills. Experience maintaining legal records, document management systems and confidential information. Excellent analytical and problem-solving abilities. Strong Microsoft Office and document management system skills. A collaborative approach with the confidence to work effectively with stakeholders at all levels. Desirable Experience Experience within local government, transport, infrastructure or another regulated public-sector environment would be advantageous, together with familiarity with: Public law and administrative law Commercial and contract law Public procurement UK GDPR and Freedom of Information legislation Governance and committee administration Continuous improvement and process optimisation If you're looking to broaden your legal experience within a collaborative organisation where your work will have a meaningful impact, we'd love to hear from you.
Who we are Chefs in Schools is a young, ambitious charity that's rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead. We're backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well. About you and the role As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets. This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation. We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best. Key responsibilities: 1. Website Ownership & Performance Management Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites. Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests Ensure both platforms-particularly the highly visible, national School Food Project website-maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny. Take end-to-end ownership of web analytics and data integrity-from configuring custom event tracking to reporting on performance-utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights. Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings. Lead content and platform feature reviews through a risk mitigation lens-ensuring strict compliance with safeguarding, privacy, and coalition guidelines-while running targeted A/B tests to optimize user experience. Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources. Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches. 2. Agency & Supplier Management Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery. Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets. Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments. 3. Team Leadership & Collaboration Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads). Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts. Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning . 4. Data, CRM & Systems Integration Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems. Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies. Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact. Essential Skills and Experience Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms-ideally at a Manager level within a charity, agency, or fast-paced setting. Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers). Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers. Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget. People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment. Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements. Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships. Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food. Desirable Skills and Experience Familiarity with online community/forum moderation and user engagement strategies. Prior experience working within the wider charity sector. Benefits You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights. We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice. We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support. Application process In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV. We recommend that you develop your answers offline and copy them in when you're ready to ensure you don't lose your work if interrupted. Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London. Expected duration of this application process: 4-6 weeks In line with our commitment to ensuring a fair and unbiased recruitment process . click apply for full job details
22/07/2026
Full time
Who we are Chefs in Schools is a young, ambitious charity that's rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead. We're backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well. About you and the role As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets. This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation. We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best. Key responsibilities: 1. Website Ownership & Performance Management Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites. Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests Ensure both platforms-particularly the highly visible, national School Food Project website-maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny. Take end-to-end ownership of web analytics and data integrity-from configuring custom event tracking to reporting on performance-utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights. Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings. Lead content and platform feature reviews through a risk mitigation lens-ensuring strict compliance with safeguarding, privacy, and coalition guidelines-while running targeted A/B tests to optimize user experience. Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources. Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches. 2. Agency & Supplier Management Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery. Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets. Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments. 3. Team Leadership & Collaboration Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads). Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts. Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning . 4. Data, CRM & Systems Integration Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems. Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies. Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact. Essential Skills and Experience Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms-ideally at a Manager level within a charity, agency, or fast-paced setting. Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers). Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers. Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget. People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment. Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements. Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships. Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food. Desirable Skills and Experience Familiarity with online community/forum moderation and user engagement strategies. Prior experience working within the wider charity sector. Benefits You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights. We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice. We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support. Application process In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV. We recommend that you develop your answers offline and copy them in when you're ready to ensure you don't lose your work if interrupted. Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London. Expected duration of this application process: 4-6 weeks In line with our commitment to ensuring a fair and unbiased recruitment process . click apply for full job details
Jobtailor is seeking a practical Data Protection Officer to join our Global DPO Office. You will provide practical, proportionate data protection advice and oversight across the bank, reviewing DPIAs and breach reports, and supporting regulatory reporting. You will drive governance, build scalable processes, and collaborate with teams while exploring AI-enabled improvements. Deputising for the DPO and engaging with regulators will be part of the role, offering broad exposure to DPO-level
22/07/2026
Full time
Jobtailor is seeking a practical Data Protection Officer to join our Global DPO Office. You will provide practical, proportionate data protection advice and oversight across the bank, reviewing DPIAs and breach reports, and supporting regulatory reporting. You will drive governance, build scalable processes, and collaborate with teams while exploring AI-enabled improvements. Deputising for the DPO and engaging with regulators will be part of the role, offering broad exposure to DPO-level
Overall Purpose The Director of Technology is a member of the K-12 senior leadership team, reporting directly to the Head of School and providing strategic leadership for the planning, governance, and coordination of technology, library, information literacy/research, media, artificial intelligence, data protection, and digital systems across the School. The role includes oversight of digital strategy, school-wide academic and operational systems, cybersecurity, communications infrastructure, and organizational technology operations. The Director of Technology collaborates with members of the senior leadership team, the Director of Teaching and Learning, and Principals to develop coordinated digital strategy and governance frameworks aligned with curricular innovation, AI integration, effective teaching and learning practices, data-informed decision making, and responsible technology use. As an instructional and strategic leader, the Director of Technology fosters a collaborative professional culture that advances innovation, ethical digital practice, and high-quality teaching and learning. The Director of Technology manages the Technology, Information Literacy, and Media (TILM) department. This role manages an IT Manager, Network & Data Integration Manager, and Systems Administrator. Additionally, the Director of Technology works closely with divisional technology coordinators, divisional librarians, data and technology support specialists, library support staff, all of whom support the growth and development of technology. Media Services has a A/V Production Coordinator and a School Center Manager. For academics, ASL primarily uses Apple Macintosh computer systems, with iPads in Grades K to 2 and 1:1 MacBooks in Grades 3 12. Summary of Major Responsibilities Support ASL's mission by enhancing teaching, learning, and organizational effectiveness through the strategic, ethical, and secure integration of technology, library, information literacy/research, media, artificial intelligence, and digital systems across the School Report directly to the Head of School, collaborating with divisional principals and senior administrators on K 12 strategic planning, budgeting, risk management, and institutional innovation. Deliver periodic reports to the Board of Trustees on digital strategy, cybersecurity posture, AI governance, data protection compliance, and school wide academic and operational systems Lead development and execution of a multi year technology and AI strategy aligned with the School's strategic goals Advise the Head of School and Board on emerging technologies, AI, cybersecurity, and digital risk Lead organizational policy development in AI, digital ethics, data governance, and responsible technology use Lead and participate in the recruitment, supervision, and evaluation of technology, library and media personnel in conjunction with divisional Principals and the Head of School Coordinate with the Office of Teaching and Learning and divisional principals to lead organization wide integration of technology, AI, information literacy, media, and digital pedagogy aligned with research based instructional practices and responsible innovation Work closely and productively with team leaders and department heads to use research based methods to integrate technology, information skills/research and media into teaching and learning, and to support instructional strategies Serve on the K 12 Academic Leadership Team, participating in school wide curriculum development and academic program initiatives Lead professional learning aligned to TILM priorities by directing technology coordinators, librarians, and technology associates to design and facilitate on campus professional learning in collaboration with the Office of Teaching and Learning, and to support relevant external learning opportunities Stay up to date with topics in educational technology, library, information skills/research and media by attending learning conferences, participating in online educational communities, consuming current literature, and testing new programs and systems with regularity Lead development and implementation of school wide Digital Citizenship, AI literacy, and digital wellbeing frameworks for students, faculty, and families Critically assess and improve operational uses of technology by non academic departments Oversee strategic planning, daily operations, personnel supervision, budget management, long term capital planning, vendor contract negotiation, and departmental goals and outcomes for the TILM department Take personal responsibility to support members of the technology/library/media department when after hours and weekend work is required for planned upgrades or emergency trouble shooting or repairs Conduct regular performance evaluations for members of the technology/library/media department, ensuring that team members embrace new projects and provide outstanding support for faculty and staff members of varying skill levels Lead strategic vendor evaluation, contract negotiation, data processing agreements, privacy compliance review, and performance management for technology, software, infrastructure, AI systems, and school wide academic and operational platforms Lead development, review, and enforcement of organizational policies related to responsible use, AI governance, digital ethics, cybersecurity, safeguarding in digital environments, and acceptable technology use Serve as the School's formally designated Data Protection Officer and oversee compliance with UK GDPR and the Data Protection Act 2018, including SARs, DPIAs, LIAs, vendor compliance, biometric data governance, incident response protocols, and regulatory liaison where required Perform any other duties as are within the scope, spirit and purpose of the job as requested by the Head of School Essential Qualifications/Experience Technological leadership experience in a school setting Substantive teaching experience in a technology/library/media program Substantive experience in best practices for curriculum development and teaching A commitment to student learning and experience implementing effective strategies and programs Ability to assimilate and communicate complex information succinctly and persuasively, both verbally and in writing. Well developed interpersonal skills that inspire trust, confidence and credibility with all constituencies Knowledge and experience in effective teacher supervision, evaluation, and mentoring Evidence of a commitment to continuous professional development, demonstrated by appropriate professional memberships, conference attendance, and presentations Strong leadership, project management, decision making, and a commitment to collaboration A proven commitment to the safeguarding and welfare of children and promoting ethical and thoughtful uses of technology Desirable Qualifications/Experience Previous experience as a Director of Technology in a similar institution in a diverse setting
22/07/2026
Full time
Overall Purpose The Director of Technology is a member of the K-12 senior leadership team, reporting directly to the Head of School and providing strategic leadership for the planning, governance, and coordination of technology, library, information literacy/research, media, artificial intelligence, data protection, and digital systems across the School. The role includes oversight of digital strategy, school-wide academic and operational systems, cybersecurity, communications infrastructure, and organizational technology operations. The Director of Technology collaborates with members of the senior leadership team, the Director of Teaching and Learning, and Principals to develop coordinated digital strategy and governance frameworks aligned with curricular innovation, AI integration, effective teaching and learning practices, data-informed decision making, and responsible technology use. As an instructional and strategic leader, the Director of Technology fosters a collaborative professional culture that advances innovation, ethical digital practice, and high-quality teaching and learning. The Director of Technology manages the Technology, Information Literacy, and Media (TILM) department. This role manages an IT Manager, Network & Data Integration Manager, and Systems Administrator. Additionally, the Director of Technology works closely with divisional technology coordinators, divisional librarians, data and technology support specialists, library support staff, all of whom support the growth and development of technology. Media Services has a A/V Production Coordinator and a School Center Manager. For academics, ASL primarily uses Apple Macintosh computer systems, with iPads in Grades K to 2 and 1:1 MacBooks in Grades 3 12. Summary of Major Responsibilities Support ASL's mission by enhancing teaching, learning, and organizational effectiveness through the strategic, ethical, and secure integration of technology, library, information literacy/research, media, artificial intelligence, and digital systems across the School Report directly to the Head of School, collaborating with divisional principals and senior administrators on K 12 strategic planning, budgeting, risk management, and institutional innovation. Deliver periodic reports to the Board of Trustees on digital strategy, cybersecurity posture, AI governance, data protection compliance, and school wide academic and operational systems Lead development and execution of a multi year technology and AI strategy aligned with the School's strategic goals Advise the Head of School and Board on emerging technologies, AI, cybersecurity, and digital risk Lead organizational policy development in AI, digital ethics, data governance, and responsible technology use Lead and participate in the recruitment, supervision, and evaluation of technology, library and media personnel in conjunction with divisional Principals and the Head of School Coordinate with the Office of Teaching and Learning and divisional principals to lead organization wide integration of technology, AI, information literacy, media, and digital pedagogy aligned with research based instructional practices and responsible innovation Work closely and productively with team leaders and department heads to use research based methods to integrate technology, information skills/research and media into teaching and learning, and to support instructional strategies Serve on the K 12 Academic Leadership Team, participating in school wide curriculum development and academic program initiatives Lead professional learning aligned to TILM priorities by directing technology coordinators, librarians, and technology associates to design and facilitate on campus professional learning in collaboration with the Office of Teaching and Learning, and to support relevant external learning opportunities Stay up to date with topics in educational technology, library, information skills/research and media by attending learning conferences, participating in online educational communities, consuming current literature, and testing new programs and systems with regularity Lead development and implementation of school wide Digital Citizenship, AI literacy, and digital wellbeing frameworks for students, faculty, and families Critically assess and improve operational uses of technology by non academic departments Oversee strategic planning, daily operations, personnel supervision, budget management, long term capital planning, vendor contract negotiation, and departmental goals and outcomes for the TILM department Take personal responsibility to support members of the technology/library/media department when after hours and weekend work is required for planned upgrades or emergency trouble shooting or repairs Conduct regular performance evaluations for members of the technology/library/media department, ensuring that team members embrace new projects and provide outstanding support for faculty and staff members of varying skill levels Lead strategic vendor evaluation, contract negotiation, data processing agreements, privacy compliance review, and performance management for technology, software, infrastructure, AI systems, and school wide academic and operational platforms Lead development, review, and enforcement of organizational policies related to responsible use, AI governance, digital ethics, cybersecurity, safeguarding in digital environments, and acceptable technology use Serve as the School's formally designated Data Protection Officer and oversee compliance with UK GDPR and the Data Protection Act 2018, including SARs, DPIAs, LIAs, vendor compliance, biometric data governance, incident response protocols, and regulatory liaison where required Perform any other duties as are within the scope, spirit and purpose of the job as requested by the Head of School Essential Qualifications/Experience Technological leadership experience in a school setting Substantive teaching experience in a technology/library/media program Substantive experience in best practices for curriculum development and teaching A commitment to student learning and experience implementing effective strategies and programs Ability to assimilate and communicate complex information succinctly and persuasively, both verbally and in writing. Well developed interpersonal skills that inspire trust, confidence and credibility with all constituencies Knowledge and experience in effective teacher supervision, evaluation, and mentoring Evidence of a commitment to continuous professional development, demonstrated by appropriate professional memberships, conference attendance, and presentations Strong leadership, project management, decision making, and a commitment to collaboration A proven commitment to the safeguarding and welfare of children and promoting ethical and thoughtful uses of technology Desirable Qualifications/Experience Previous experience as a Director of Technology in a similar institution in a diverse setting
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're looking to hire an Information Security and Data Protection team at Octopus Electric Vehicles! This will be a 3 Month Contract role (Inside IR35) You'll be supporting our business and ensuring that we remain fully operational and compliant with UK GDPR legislation and processes while also working with various teams to expand our capabilities and develop creative solutions to business challenges and opportunities to improve our service to both new and existing customers. What you'll do Subject Rights Management: Lead and conduct the end-to-end process for Data Subject Access Requests (SARs) and other data subject rights (e.g., erasure, rectification) in a timely and compliant manner. Compliance and Governance: Maintain and develop the company's data protection strategy, policies, procedures, and compliance framework in line with UK GDPR, the Data Protection Act 2018, and PECR. Records and Risk Documentation: Lead and conduct Data Protection Impact Assessments (DPIAs), update our Records of Processing Activities (RoPA), conduct Legitimate Interest Assessments (LIAs) and other activity records. Breach Management: Manage the company's data breach response plan, including investigation, reporting, remediation, and communication with the Information Commissioner's Office (ICO) and affected individuals where necessary. Advisory: Act as the primary point of contact and subject matter expert for all data privacy matters, providing pragmatic advice to internal and external stakeholders, at all levels of the business. Third-Party Risk: Conduct due diligence and manage data protection risks associated with third party suppliers, including SaaS vendors, finance providers, vehicle dealerships, data brokers, and marketing partners. Training and Awareness: Design and deliver engaging data protection training and awareness campaigns across the business to foster a strong privacy aware culture. Monitoring and Reporting: Monitor the evolving privacy regulatory landscape and report on the company's compliance posture and risk level. ICO Liaison: Serve as a point of contact for the ICO and support the designated Data Protection Officer (DPO). What you'll need A passion for Data Protection, Privacy and Information Security and an ability to explain these concepts in a clear and meaningful way to those who may not be familiar with them. Expert handling of DSARs. Excellent understanding and practical experience of the principles/issues involved in Data Protection and compliance with UK GDPR legislation and the expectations of the ICO. Excellent understanding of the UK Data Protection Act 2018 and of the principles/issues involved in maintaining compliance. Forward thinking, self motivated and able to take responsibility for your own initiatives and drive them to implementation. Ability to work in a pressured environment while prioritising work in a considerate way.Supportive and reliable team member, with excellent attention to detail. Awareness of Information Security principles and requirements for ISO27001 compliance would be valuable. Any knowledge of the FCA or experience in the financial services industry would be valuable. Why you'll love it here Don't feel like you meet all of our hiring criteria? That's OK, apply anyway! We'd love to hear from you and have a conversation. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
22/07/2026
Full time
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're looking to hire an Information Security and Data Protection team at Octopus Electric Vehicles! This will be a 3 Month Contract role (Inside IR35) You'll be supporting our business and ensuring that we remain fully operational and compliant with UK GDPR legislation and processes while also working with various teams to expand our capabilities and develop creative solutions to business challenges and opportunities to improve our service to both new and existing customers. What you'll do Subject Rights Management: Lead and conduct the end-to-end process for Data Subject Access Requests (SARs) and other data subject rights (e.g., erasure, rectification) in a timely and compliant manner. Compliance and Governance: Maintain and develop the company's data protection strategy, policies, procedures, and compliance framework in line with UK GDPR, the Data Protection Act 2018, and PECR. Records and Risk Documentation: Lead and conduct Data Protection Impact Assessments (DPIAs), update our Records of Processing Activities (RoPA), conduct Legitimate Interest Assessments (LIAs) and other activity records. Breach Management: Manage the company's data breach response plan, including investigation, reporting, remediation, and communication with the Information Commissioner's Office (ICO) and affected individuals where necessary. Advisory: Act as the primary point of contact and subject matter expert for all data privacy matters, providing pragmatic advice to internal and external stakeholders, at all levels of the business. Third-Party Risk: Conduct due diligence and manage data protection risks associated with third party suppliers, including SaaS vendors, finance providers, vehicle dealerships, data brokers, and marketing partners. Training and Awareness: Design and deliver engaging data protection training and awareness campaigns across the business to foster a strong privacy aware culture. Monitoring and Reporting: Monitor the evolving privacy regulatory landscape and report on the company's compliance posture and risk level. ICO Liaison: Serve as a point of contact for the ICO and support the designated Data Protection Officer (DPO). What you'll need A passion for Data Protection, Privacy and Information Security and an ability to explain these concepts in a clear and meaningful way to those who may not be familiar with them. Expert handling of DSARs. Excellent understanding and practical experience of the principles/issues involved in Data Protection and compliance with UK GDPR legislation and the expectations of the ICO. Excellent understanding of the UK Data Protection Act 2018 and of the principles/issues involved in maintaining compliance. Forward thinking, self motivated and able to take responsibility for your own initiatives and drive them to implementation. Ability to work in a pressured environment while prioritising work in a considerate way.Supportive and reliable team member, with excellent attention to detail. Awareness of Information Security principles and requirements for ISO27001 compliance would be valuable. Any knowledge of the FCA or experience in the financial services industry would be valuable. Why you'll love it here Don't feel like you meet all of our hiring criteria? That's OK, apply anyway! We'd love to hear from you and have a conversation. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
As Data Operations Executive you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity's CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations. Key Responsibilities: Provide 1st Line support for requests received into the team's ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate. Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required. Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed. Create new documents such as 'How To' guides to a high standard which are straightforward using non-technical language. Establish relationships with stakeholders across the organisation and help them resolve data issues and requests. Assist the Data Operations Manager, Senior Data Operations Officer, and the Data Operations Officers in improving business processes for the successful and efficient management of supporter data. Work with the Data Operations Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means. Import data and see errors through to completion by either resolving the problem or escalating where appropriate. Support the Data Operations Officers in delivering an ongoing training programme to all employees. Other data management tasks from time to time as identified by the Data Operations Manager Knowledge, skills and experience needed: Understanding of data protection/GDPR legislation and its implementation. Intermediate Excel knowledge (VLOOKUP's). Experience of providing customer service to customers or users of a system Experience of working with data sets, either in a CRM system or Excel-based system. Excellent verbal and written communication skills. The ability to communicate technical information to non-technical people in a supportive and easy to understand way. A creative, positive, and proactive approach to problem-solving Good self-awareness with a willingness to learn new skills. Ability to manage multiple tasks simultaneously Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £25,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 9th August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
21/07/2026
Full time
As Data Operations Executive you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity's CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations. Key Responsibilities: Provide 1st Line support for requests received into the team's ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate. Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required. Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed. Create new documents such as 'How To' guides to a high standard which are straightforward using non-technical language. Establish relationships with stakeholders across the organisation and help them resolve data issues and requests. Assist the Data Operations Manager, Senior Data Operations Officer, and the Data Operations Officers in improving business processes for the successful and efficient management of supporter data. Work with the Data Operations Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means. Import data and see errors through to completion by either resolving the problem or escalating where appropriate. Support the Data Operations Officers in delivering an ongoing training programme to all employees. Other data management tasks from time to time as identified by the Data Operations Manager Knowledge, skills and experience needed: Understanding of data protection/GDPR legislation and its implementation. Intermediate Excel knowledge (VLOOKUP's). Experience of providing customer service to customers or users of a system Experience of working with data sets, either in a CRM system or Excel-based system. Excellent verbal and written communication skills. The ability to communicate technical information to non-technical people in a supportive and easy to understand way. A creative, positive, and proactive approach to problem-solving Good self-awareness with a willingness to learn new skills. Ability to manage multiple tasks simultaneously Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £25,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 9th August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
As the Data Operations Officer, your key purpose in post is to ensure efficient, compliant data management, and effective data processes. You will proactively support teams, find improvements, and push for efficiencies to allow Salesforce CRM system users to engage with and effectively manage our supporters. This must be completed with reference to relevant data protection/GDPR laws and within a framework of the most effective data management techniques. You will play a key role in providing process improvements across teams to enable the further development of an automation programme that speeds up and improves accuracy across imports and exports. You will also be responsible for scoping, defining, and implementing data quality improvements. Key Responsibilities: Work with our Extract, Transform, Load (ETL) tool (Clarity Data Transform CDT ) to bring data into our Salesforce ecosystem. This will include extensive documentation writeup, testing requirements for updates and patches, and a restrained & disciplined approach where quality is more important than speed. Ensure that any exception files from the CDT automations are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software. Play a supportive role with the development team, completing development work in Salesforce as directed. Work with the Data Operations Manager to ensure Direct Debit claims and Gift Aid claims are processed accurately and on the agreed schedule. Carry out more complex data loading processes and act as a point of escalation for issues when raised by the Data Operations Executives. Critically examine existing processes and drive process improvement across database stakeholders and users. Support the Data Operations Manager on improvement projects, aimed at both improving the quality of data, and teams' processes surrounding their use of Salesforce. Provide second line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner. Maintain, enhance, and develop data quality checks and associated processes to improve the integrity and usefulness of our data. Support the Data Operations Manager in ensuring data management best practice is incorporated into each teams' processes. Undertake any other relevant duties and projects in line with the responsibilities of the post. Other tasks from time to time as identified by the Data Operations Manager Knowledge, skills and experience needed: Knowledge of relational databases, CRM systems and/or large datasets. Knowledge and understanding of ETL tools and practices. Understanding of data protection/GDPR legislation and its implementation. Knowledge and understanding of SQL. Experience of working in the charity sector with charity data. Experience of using Salesforce or similar CRM systems. Experience of process improvement and automation. Experience providing support and training to end users. Experience using a ticketing system, such as Jira Service Desk. Excellent verbal and written communication skills. Ability to manage multiple tasks simultaneously. A creative, positive, and proactive approach to problem solving. Logical and process orientated. Good self-awareness with a willingness to learn new skills. Excellent internal stakeholder management skills. Proven ability to work to a high standard and with an excellent eye for detail. Advanced Excel skills. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 9th August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
21/07/2026
Full time
As the Data Operations Officer, your key purpose in post is to ensure efficient, compliant data management, and effective data processes. You will proactively support teams, find improvements, and push for efficiencies to allow Salesforce CRM system users to engage with and effectively manage our supporters. This must be completed with reference to relevant data protection/GDPR laws and within a framework of the most effective data management techniques. You will play a key role in providing process improvements across teams to enable the further development of an automation programme that speeds up and improves accuracy across imports and exports. You will also be responsible for scoping, defining, and implementing data quality improvements. Key Responsibilities: Work with our Extract, Transform, Load (ETL) tool (Clarity Data Transform CDT ) to bring data into our Salesforce ecosystem. This will include extensive documentation writeup, testing requirements for updates and patches, and a restrained & disciplined approach where quality is more important than speed. Ensure that any exception files from the CDT automations are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software. Play a supportive role with the development team, completing development work in Salesforce as directed. Work with the Data Operations Manager to ensure Direct Debit claims and Gift Aid claims are processed accurately and on the agreed schedule. Carry out more complex data loading processes and act as a point of escalation for issues when raised by the Data Operations Executives. Critically examine existing processes and drive process improvement across database stakeholders and users. Support the Data Operations Manager on improvement projects, aimed at both improving the quality of data, and teams' processes surrounding their use of Salesforce. Provide second line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner. Maintain, enhance, and develop data quality checks and associated processes to improve the integrity and usefulness of our data. Support the Data Operations Manager in ensuring data management best practice is incorporated into each teams' processes. Undertake any other relevant duties and projects in line with the responsibilities of the post. Other tasks from time to time as identified by the Data Operations Manager Knowledge, skills and experience needed: Knowledge of relational databases, CRM systems and/or large datasets. Knowledge and understanding of ETL tools and practices. Understanding of data protection/GDPR legislation and its implementation. Knowledge and understanding of SQL. Experience of working in the charity sector with charity data. Experience of using Salesforce or similar CRM systems. Experience of process improvement and automation. Experience providing support and training to end users. Experience using a ticketing system, such as Jira Service Desk. Excellent verbal and written communication skills. Ability to manage multiple tasks simultaneously. A creative, positive, and proactive approach to problem solving. Logical and process orientated. Good self-awareness with a willingness to learn new skills. Excellent internal stakeholder management skills. Proven ability to work to a high standard and with an excellent eye for detail. Advanced Excel skills. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 9th August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
M+C Saatchi's Consulting division is building RoCP (Return on Cultural Power) - a proprietary platform that proves the commercial return on cultural investment for brands. This role is the analytical and technical engine of that build. You'll work directly with the Head of Effectiveness Solutions and alongside the Head of AI & Product and the Chief Delivery Officer to turn methodology into working data products - models, scorecards, and insight tools - using AI-assisted development as a core workflow, not an afterthought. You'll also be client-facing. RoCP products are built for brands and delivered to brand teams, so you need to be comfortable presenting data outputs, walking clients through methodology in plain language, and fielding questions with confidence. What you'll do Lead the applied data science work behind RoCP, turning the methodology into robust models, scorecards and insight tools that can be used confidently by internal teams and clients. Work with the Head of Effectiveness Solutions, Head of AI & Product and Chief Delivery Officer to translate strategic questions into clear analytical approaches, product requirements and delivery plans. Identify, structure and interrogate relevant data sources across culture, brand, audience, media and commercial performance, ensuring the inputs are credible, usable and fit for purpose. Build, test and improve statistical and machine learning models, applying sound judgement on methodology, validation, limitations and how outputs should be interpreted. Develop practical data pipelines and analytical workflows in Python and SQL, including API pulls, data cleaning, feature creation and repeatable model runs. Use AI-assisted development tools to accelerate coding, prototyping and documentation while maintaining quality, security and technical accountability. Translate analytical outputs into clear, compelling client-facing narratives, explaining what the data shows, why it matters and what action a brand should take next. Partner with strategists, consultants, product and delivery teams to embed RoCP outputs into client work, pitches and ongoing product development. Present work confidently to internal stakeholders and client teams, handling questions on methodology, assumptions and interpretation in plain language. Create documentation, guardrails and reusable assets that help the wider team understand, use and evolve the RoCP platform over time. What you'll bring Statistical foundation + Data Science (must-have) Strong grounding in statistics and applied modelling - inference, regression, classification, clustering and model validation. You know how to frame a problem, choose an appropriate method, and interrogate whether the output is trustworthy or an artefact. Comfortable working with large, messy real-world datasets. Internal stakeholder confidence (must-have) Experience presenting analytical work to internal stakeholders strategists, or senior leadership. You can hold a room, translate a model into plain language, and push back politely when a question is based on a misreading of the data. Engineering enough to be self-sufficient (must-have) 3+ years working with data in Python and SQL. You can pull from APIs (REST, OAuth), clean and structure messy data, and stand up a working pipeline end-to-end without hand-holding. You don't need to be a platform engineer - but you shouldn't need one to get your models fed and running. AI-assisted development (strong plus) Demonstrable experience shipping working code using AI coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent). You should have opinions about when agentic coding works and when it doesn't. Data modelling (nice-to-have) Experience with dbt, dimensional modelling, or building analytical data layers. Adtech / martech exposure (nice-to-have) Familiarity with marketing data ecosystems - ad platform APIs, brand tracking, audience data. What we're not looking for A pure infrastructure engineer who wants to optimise Kubernetes clusters - this is applied, product-oriented work with real clients. A best-in-class data scientist who tweaks hyperparameters in their sleep. You need to understand foundational statistics, marketing data and how to build models pragmatically and collaboratively. A "prompt engineer" we need someone who writes and understands code, with AI as an accelerant. Someone who's uncomfortable in a big internal meeting, you will be expected to explain your thinking. What you'll get For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. APPLICATIONS CLOSE: Sunday 02 August 2026. We will review candidates on a rolling-basis and reserve the right to close the job early should we receive a high volume of applications - early application is therefore encouraged. ABOUT M+C SAATCHI GROUP M+C Saatchi Group is a creative solutions company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M+C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M+C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
21/07/2026
Full time
M+C Saatchi's Consulting division is building RoCP (Return on Cultural Power) - a proprietary platform that proves the commercial return on cultural investment for brands. This role is the analytical and technical engine of that build. You'll work directly with the Head of Effectiveness Solutions and alongside the Head of AI & Product and the Chief Delivery Officer to turn methodology into working data products - models, scorecards, and insight tools - using AI-assisted development as a core workflow, not an afterthought. You'll also be client-facing. RoCP products are built for brands and delivered to brand teams, so you need to be comfortable presenting data outputs, walking clients through methodology in plain language, and fielding questions with confidence. What you'll do Lead the applied data science work behind RoCP, turning the methodology into robust models, scorecards and insight tools that can be used confidently by internal teams and clients. Work with the Head of Effectiveness Solutions, Head of AI & Product and Chief Delivery Officer to translate strategic questions into clear analytical approaches, product requirements and delivery plans. Identify, structure and interrogate relevant data sources across culture, brand, audience, media and commercial performance, ensuring the inputs are credible, usable and fit for purpose. Build, test and improve statistical and machine learning models, applying sound judgement on methodology, validation, limitations and how outputs should be interpreted. Develop practical data pipelines and analytical workflows in Python and SQL, including API pulls, data cleaning, feature creation and repeatable model runs. Use AI-assisted development tools to accelerate coding, prototyping and documentation while maintaining quality, security and technical accountability. Translate analytical outputs into clear, compelling client-facing narratives, explaining what the data shows, why it matters and what action a brand should take next. Partner with strategists, consultants, product and delivery teams to embed RoCP outputs into client work, pitches and ongoing product development. Present work confidently to internal stakeholders and client teams, handling questions on methodology, assumptions and interpretation in plain language. Create documentation, guardrails and reusable assets that help the wider team understand, use and evolve the RoCP platform over time. What you'll bring Statistical foundation + Data Science (must-have) Strong grounding in statistics and applied modelling - inference, regression, classification, clustering and model validation. You know how to frame a problem, choose an appropriate method, and interrogate whether the output is trustworthy or an artefact. Comfortable working with large, messy real-world datasets. Internal stakeholder confidence (must-have) Experience presenting analytical work to internal stakeholders strategists, or senior leadership. You can hold a room, translate a model into plain language, and push back politely when a question is based on a misreading of the data. Engineering enough to be self-sufficient (must-have) 3+ years working with data in Python and SQL. You can pull from APIs (REST, OAuth), clean and structure messy data, and stand up a working pipeline end-to-end without hand-holding. You don't need to be a platform engineer - but you shouldn't need one to get your models fed and running. AI-assisted development (strong plus) Demonstrable experience shipping working code using AI coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent). You should have opinions about when agentic coding works and when it doesn't. Data modelling (nice-to-have) Experience with dbt, dimensional modelling, or building analytical data layers. Adtech / martech exposure (nice-to-have) Familiarity with marketing data ecosystems - ad platform APIs, brand tracking, audience data. What we're not looking for A pure infrastructure engineer who wants to optimise Kubernetes clusters - this is applied, product-oriented work with real clients. A best-in-class data scientist who tweaks hyperparameters in their sleep. You need to understand foundational statistics, marketing data and how to build models pragmatically and collaboratively. A "prompt engineer" we need someone who writes and understands code, with AI as an accelerant. Someone who's uncomfortable in a big internal meeting, you will be expected to explain your thinking. What you'll get For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. APPLICATIONS CLOSE: Sunday 02 August 2026. We will review candidates on a rolling-basis and reserve the right to close the job early should we receive a high volume of applications - early application is therefore encouraged. ABOUT M+C SAATCHI GROUP M+C Saatchi Group is a creative solutions company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M+C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M+C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Biotech / Life Sciences Location: Liverpool or London hybrid working Contract: Permanent, full-time Reporting to: Chief Operating Officer Have you built or transformed IT infrastructure within a regulated organisation? Are you ready to create an IT function from the ground up and shape how technology supports scientific discovery? Guilford Street Laboratories is looking for a hands on Head of IT to establish and lead our technology function as we enter our next phase of growth. The role The Head of IT is a newly created role and a pivotal hire for Guilford Street Laboratories. You will be responsible for establishing, leading and running the organisation's IT function from the ground up defining strategy, procuring and implementing infrastructure, and ensuring our systems and data are secure, compliant and fit for a regulated life sciences environment. This is a hands on leadership role. In the near term you will be the primary practitioner; over time you will recruit and develop a small team around you. You will work closely with scientific, operational and commercial colleagues to ensure technology actively enables the business. Key responsibilities Define and deliver the IT strategy, roadmap and budget. Build the IT function, including policies, processes and service standards. Design and implement networks, cloud platforms, servers, devices and communications systems. Manage Microsoft 365, Azure AD and wider cloud based services. Establish an effective IT service desk and provide hands on technical support. Develop cybersecurity, data protection and information security frameworks. Support UK GDPR, ISO 27001, GxP and other relevant regulatory requirements. Lead business continuity, disaster recovery, patching and vulnerability management. Select and implement systems such as ERP, CRM, HR and collaboration platforms. Support laboratory systems, scientific software, LIMS and electronic lab notebooks. Enable the secure integration of laboratory instruments and data acquisition systems. Develop an effective data architecture and governance framework. Manage technology suppliers, outsourced providers and commercial agreements. Recruit and lead future IT team members. About Guilford Street Laboratories Guilford Street Laboratories is a dynamic biotech / life sciences organisation committed to advancing scientific discovery and translating cutting edge research into real world impact. We operate at the intersection of rigorous science and operational excellence, and we are now building the infrastructure to support our next phase of growth. As we scale, technology and data capability are central to our ambitions. This is a rare opportunity to join us at the ground floor and shape our IT function from first principles. What we are looking for You will have: Significant experience building, leading or transforming an IT function. Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience). Experience within biotech, life sciences, pharmaceutical, medtech or another regulated industry. Strong knowledge of IT infrastructure, networking, virtualisation and end user computing. Hands on experience with cloud infrastructure, including Azure, AWS or GCP. Knowledge of cybersecurity frameworks such as ISO 27001, NIST or CIS. Experience supporting UK GDPR and information security compliance. Experience selecting and implementing business applications. Strong vendor and outsourced service provider management skills. The ability to explain technical subjects clearly to non technical stakeholders. A practical, commercially aware and solutions focused approach. Experience with LIMS, ELN platforms, laboratory systems, GxP, MHRA guidance or FDA 21 CFR Part 11 would be particularly valuable. What's next? If you are an experienced IT leader who enjoys combining strategy with hands on delivery, apply today and help build the technology foundations for Guilford Street Laboratories' future.
21/07/2026
Full time
Biotech / Life Sciences Location: Liverpool or London hybrid working Contract: Permanent, full-time Reporting to: Chief Operating Officer Have you built or transformed IT infrastructure within a regulated organisation? Are you ready to create an IT function from the ground up and shape how technology supports scientific discovery? Guilford Street Laboratories is looking for a hands on Head of IT to establish and lead our technology function as we enter our next phase of growth. The role The Head of IT is a newly created role and a pivotal hire for Guilford Street Laboratories. You will be responsible for establishing, leading and running the organisation's IT function from the ground up defining strategy, procuring and implementing infrastructure, and ensuring our systems and data are secure, compliant and fit for a regulated life sciences environment. This is a hands on leadership role. In the near term you will be the primary practitioner; over time you will recruit and develop a small team around you. You will work closely with scientific, operational and commercial colleagues to ensure technology actively enables the business. Key responsibilities Define and deliver the IT strategy, roadmap and budget. Build the IT function, including policies, processes and service standards. Design and implement networks, cloud platforms, servers, devices and communications systems. Manage Microsoft 365, Azure AD and wider cloud based services. Establish an effective IT service desk and provide hands on technical support. Develop cybersecurity, data protection and information security frameworks. Support UK GDPR, ISO 27001, GxP and other relevant regulatory requirements. Lead business continuity, disaster recovery, patching and vulnerability management. Select and implement systems such as ERP, CRM, HR and collaboration platforms. Support laboratory systems, scientific software, LIMS and electronic lab notebooks. Enable the secure integration of laboratory instruments and data acquisition systems. Develop an effective data architecture and governance framework. Manage technology suppliers, outsourced providers and commercial agreements. Recruit and lead future IT team members. About Guilford Street Laboratories Guilford Street Laboratories is a dynamic biotech / life sciences organisation committed to advancing scientific discovery and translating cutting edge research into real world impact. We operate at the intersection of rigorous science and operational excellence, and we are now building the infrastructure to support our next phase of growth. As we scale, technology and data capability are central to our ambitions. This is a rare opportunity to join us at the ground floor and shape our IT function from first principles. What we are looking for You will have: Significant experience building, leading or transforming an IT function. Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience). Experience within biotech, life sciences, pharmaceutical, medtech or another regulated industry. Strong knowledge of IT infrastructure, networking, virtualisation and end user computing. Hands on experience with cloud infrastructure, including Azure, AWS or GCP. Knowledge of cybersecurity frameworks such as ISO 27001, NIST or CIS. Experience supporting UK GDPR and information security compliance. Experience selecting and implementing business applications. Strong vendor and outsourced service provider management skills. The ability to explain technical subjects clearly to non technical stakeholders. A practical, commercially aware and solutions focused approach. Experience with LIMS, ELN platforms, laboratory systems, GxP, MHRA guidance or FDA 21 CFR Part 11 would be particularly valuable. What's next? If you are an experienced IT leader who enjoys combining strategy with hands on delivery, apply today and help build the technology foundations for Guilford Street Laboratories' future.
Saviynt Inc. is seeking a Global Privacy Leader to serve as Data Protection Officer, driving a modern privacy program across AI infrastructure, cloud and SaaS platforms. You will design and implement a scalable privacy framework, oversee DPIAs, DPAs, and privacy audits, and partner with Legal, Product and Engineering to embed controls across products. The role requires senior privacy leadership, deep GDPR/CCPA knowledge, and a track record in cross-border transfers to ensure privacy excellence
21/07/2026
Full time
Saviynt Inc. is seeking a Global Privacy Leader to serve as Data Protection Officer, driving a modern privacy program across AI infrastructure, cloud and SaaS platforms. You will design and implement a scalable privacy framework, oversee DPIAs, DPAs, and privacy audits, and partner with Legal, Product and Engineering to embed controls across products. The role requires senior privacy leadership, deep GDPR/CCPA knowledge, and a track record in cross-border transfers to ensure privacy excellence
# Vacancies Data Protection Officer & Compliance Manager Job Introduction The benefits Health and Wellbeing Plans23 days paid holiday increasing to 25 after 2 yearsDiscounts and CashbacksPaid Volunteering daysEmployee Assistance ProgramRefer a Friend SchemeCycle to Work SchemeBonus The role Carlisle Support Services is looking for a Data Protection Officer & Compliance Manager who will be responsible for leading the organisation's data protection, privacy, and compliance framework, ensuring compliance with UK GDPR, the Data Protection Act 2018, and other relevant regulatory obligations. Acting as the designated Data Protection Officer (DPO), the role provides expert advice and guidance across the business, drives a culture of compliance, manages data subject rights requests, and ensures robust governance processes are maintained. Your core role will include but not be limited to the following activities: Act as the formally appointed Data Protection Officer for Carlisle Support Services, ensuring all statutory responsibilities under UK GDPR and the Data Protection Act 2018 are effectively discharged. Serve as the primary point of contact for the Information Commissioner's Office (ICO) and other regulatory bodies on all privacy and data protection matters. Provide independent and expert advice to the Executive Team, senior management, and operational stakeholders on data protection obligations, privacy risks, and compliance requirements. Promote and embed a culture of data privacy, accountability, and responsible data handling throughout the organisation. Maintain oversight of the organisation's privacy governance framework and ensure data protection considerations are incorporated into strategic business decisions. Develop, implement, review, and maintain GDPR policies, standards, procedures, and guidance documents. Monitor legislative developments and regulatory guidance, assessing organisational impacts and implementing required changes. Maintain the Record of Processing Activities (ROPA). Lead and coordinate Data Protection Impact Assessments (DPIAs). Take full ownership and accountability for all Subject Access Requests and data subject rights requests. Manage SARs internally wherever possible and within statutory timescales. Provide guidance to managers responding to privacy-related enquiries. Identify opportunities to streamline SAR processes and reduce external support costs. Monitor compliance and adherence to GDPR requirements across the business. Identify areas of non-compliance and support corrective actions. Produce an annual GDPR and Data Protection Report outlining risks, incidents, trends and areas of concern. Develop and present an annual Data Protection Strategy and Improvement Plan for the following 12 months. Report compliance performance and emerging risks to senior leadership. Lead investigations into data protection incidents, complaints, breaches and near misses. Assess incidents against regulatory reporting thresholds. Coordinate root cause analysis and corrective actions. Maintain the Data Breach Register. Review privacy risks and implement proportionate controls. Develop and deliver GDPR and data protection training programmes. Create awareness campaigns, guidance notes and supporting materials. Provide practical advice to operational teams. Build effective relationships with internal stakeholders, clients, suppliers, auditors and regulators. Support tenders, audits, questionnaires and due diligence activities. Partner with HR, IT, Operations, Commercial, Finance and Procurement teams. Provide subject matter expertise on data protection and compliance matters. Identify opportunities to improve compliance controls and governance processes. Benchmark practices against industry standards and best practice. The ideal candidate Essential Significant experience in Data Protection, Compliance, Risk or Governance. Strong knowledge of UK GDPR and Data Protection legislation. Experience acting as a DPO or leading data protection programmes. Proven experience managing Subject Access Requests. Excellent communication, report writing and stakeholder management skills. Ability to develop policies, procedures and compliance frameworks.Desirable CIPP/E, CIPM, GDPR Practitioner or equivalent qualification. Experience within facilities management, security, cleaning or outsourced services. Experience liaising with the Information Commissioner's Office.Successful candidates will be required to provide original documentation for detailed screening and vetting processes.This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.In all situations people will be judged solely on merit or ability.+ Leaflet OpenStreetMap contributors Data Protection Officer & Compliance Manager Salary 70000 - 75000 Frequency Annually Job Reference carlisless/TP/452/2603 Contract Type Full Time Closing Date 16 August, 2026 Job Category Salaried Business Unit Head Office Location Luton, United Kingdom Posted on 17 July, 2026
21/07/2026
Full time
# Vacancies Data Protection Officer & Compliance Manager Job Introduction The benefits Health and Wellbeing Plans23 days paid holiday increasing to 25 after 2 yearsDiscounts and CashbacksPaid Volunteering daysEmployee Assistance ProgramRefer a Friend SchemeCycle to Work SchemeBonus The role Carlisle Support Services is looking for a Data Protection Officer & Compliance Manager who will be responsible for leading the organisation's data protection, privacy, and compliance framework, ensuring compliance with UK GDPR, the Data Protection Act 2018, and other relevant regulatory obligations. Acting as the designated Data Protection Officer (DPO), the role provides expert advice and guidance across the business, drives a culture of compliance, manages data subject rights requests, and ensures robust governance processes are maintained. Your core role will include but not be limited to the following activities: Act as the formally appointed Data Protection Officer for Carlisle Support Services, ensuring all statutory responsibilities under UK GDPR and the Data Protection Act 2018 are effectively discharged. Serve as the primary point of contact for the Information Commissioner's Office (ICO) and other regulatory bodies on all privacy and data protection matters. Provide independent and expert advice to the Executive Team, senior management, and operational stakeholders on data protection obligations, privacy risks, and compliance requirements. Promote and embed a culture of data privacy, accountability, and responsible data handling throughout the organisation. Maintain oversight of the organisation's privacy governance framework and ensure data protection considerations are incorporated into strategic business decisions. Develop, implement, review, and maintain GDPR policies, standards, procedures, and guidance documents. Monitor legislative developments and regulatory guidance, assessing organisational impacts and implementing required changes. Maintain the Record of Processing Activities (ROPA). Lead and coordinate Data Protection Impact Assessments (DPIAs). Take full ownership and accountability for all Subject Access Requests and data subject rights requests. Manage SARs internally wherever possible and within statutory timescales. Provide guidance to managers responding to privacy-related enquiries. Identify opportunities to streamline SAR processes and reduce external support costs. Monitor compliance and adherence to GDPR requirements across the business. Identify areas of non-compliance and support corrective actions. Produce an annual GDPR and Data Protection Report outlining risks, incidents, trends and areas of concern. Develop and present an annual Data Protection Strategy and Improvement Plan for the following 12 months. Report compliance performance and emerging risks to senior leadership. Lead investigations into data protection incidents, complaints, breaches and near misses. Assess incidents against regulatory reporting thresholds. Coordinate root cause analysis and corrective actions. Maintain the Data Breach Register. Review privacy risks and implement proportionate controls. Develop and deliver GDPR and data protection training programmes. Create awareness campaigns, guidance notes and supporting materials. Provide practical advice to operational teams. Build effective relationships with internal stakeholders, clients, suppliers, auditors and regulators. Support tenders, audits, questionnaires and due diligence activities. Partner with HR, IT, Operations, Commercial, Finance and Procurement teams. Provide subject matter expertise on data protection and compliance matters. Identify opportunities to improve compliance controls and governance processes. Benchmark practices against industry standards and best practice. The ideal candidate Essential Significant experience in Data Protection, Compliance, Risk or Governance. Strong knowledge of UK GDPR and Data Protection legislation. Experience acting as a DPO or leading data protection programmes. Proven experience managing Subject Access Requests. Excellent communication, report writing and stakeholder management skills. Ability to develop policies, procedures and compliance frameworks.Desirable CIPP/E, CIPM, GDPR Practitioner or equivalent qualification. Experience within facilities management, security, cleaning or outsourced services. Experience liaising with the Information Commissioner's Office.Successful candidates will be required to provide original documentation for detailed screening and vetting processes.This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.In all situations people will be judged solely on merit or ability.+ Leaflet OpenStreetMap contributors Data Protection Officer & Compliance Manager Salary 70000 - 75000 Frequency Annually Job Reference carlisless/TP/452/2603 Contract Type Full Time Closing Date 16 August, 2026 Job Category Salaried Business Unit Head Office Location Luton, United Kingdom Posted on 17 July, 2026
Business Development Executive Birmingham B1 2RX (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here About us! At Focus Group, we're powering the digital workplace for over 30,000 UK businesses - and we're just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we're one of the UK's fastest-growing tech companies. We believe our people are our biggest asset, and we're building a high-energy, high-reward environment for ambitious individuals to thrive. If you're looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment. Real Success Stories: Mohan - Started Jan 2023 with zero sales experience 2.5 years later: £1.3m in sales generated Promoted from BDE BDM, now trains new executives and signed our largest partner ever Won 6+ sales awards and regional superstar awards for continued top performance Emma - Joined July 2024 after travelling, no sales background 8 months in: Generated £70k revenue, £500k+ pipeline Finalist for National Sales Awards 2025 Building a long-term sales career she "never thought possible" Ronan - Started Aug 2022, first job after university 1 year promoted to Team Leader Team generated £2m+ profit in first year, doubled it the next Now manages company-wide projects across divisions The Reality: This Is a New Business Role As a Business Development Executive, you'll spend your days on the phone. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers. Your day-to-day: Making 80-100+ outbound calls to prospective businesses daily Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile) Qualifying prospects and booking face-to-face or virtual meetings for BDMs Managing your activity and pipeline in our CRM system Handling rejection, staying motivated, and hitting daily/weekly targets This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career. We're Looking For: Resilience - You can handle 50+ "no's" a day and come back stronger Coachability - Willing to learn, take feedback, and constantly improve Work ethic - Comfortable with high call volumes and daily targets Positive phone manner - Professional, clear, confident communication Hunger to succeed - Motivated by progression and earning potential Growth mindset - See this as the start of something bigger, not just a job Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university. Why Choose Focus Group? Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDMs and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12) Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices - you're joining a genuine tech scale-up Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers What You'll Earn Year 1 (BDE): Base: £25k Realistic OTE: £30-35k Top performers: £40k+ Year 2-3 (BDM promotion): First-year BDM OTE: £60-65k Our BDMs regularly earn £80k-100k+ Top BDM earners: £120k+ The Path: BDE (12-24 months) BDM BDE (12-24 months) Customer Engagement BDE (12-24 months) BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up. If you're excited about starting or growing your career in tech sales, we'd love to hear from you. At Focus Group, we believe in empowering our people to be their best. Whether it's your first sales role or your next step up, we'll invest in your development and give you the tools to succeed. We celebrate diversity and encourage applicants from all backgrounds. Need support applying? Just get in touch-we're happy to make reasonable adjustments to support you. Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
21/07/2026
Full time
Business Development Executive Birmingham B1 2RX (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here About us! At Focus Group, we're powering the digital workplace for over 30,000 UK businesses - and we're just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we're one of the UK's fastest-growing tech companies. We believe our people are our biggest asset, and we're building a high-energy, high-reward environment for ambitious individuals to thrive. If you're looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment. Real Success Stories: Mohan - Started Jan 2023 with zero sales experience 2.5 years later: £1.3m in sales generated Promoted from BDE BDM, now trains new executives and signed our largest partner ever Won 6+ sales awards and regional superstar awards for continued top performance Emma - Joined July 2024 after travelling, no sales background 8 months in: Generated £70k revenue, £500k+ pipeline Finalist for National Sales Awards 2025 Building a long-term sales career she "never thought possible" Ronan - Started Aug 2022, first job after university 1 year promoted to Team Leader Team generated £2m+ profit in first year, doubled it the next Now manages company-wide projects across divisions The Reality: This Is a New Business Role As a Business Development Executive, you'll spend your days on the phone. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers. Your day-to-day: Making 80-100+ outbound calls to prospective businesses daily Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile) Qualifying prospects and booking face-to-face or virtual meetings for BDMs Managing your activity and pipeline in our CRM system Handling rejection, staying motivated, and hitting daily/weekly targets This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career. We're Looking For: Resilience - You can handle 50+ "no's" a day and come back stronger Coachability - Willing to learn, take feedback, and constantly improve Work ethic - Comfortable with high call volumes and daily targets Positive phone manner - Professional, clear, confident communication Hunger to succeed - Motivated by progression and earning potential Growth mindset - See this as the start of something bigger, not just a job Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university. Why Choose Focus Group? Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDMs and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12) Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices - you're joining a genuine tech scale-up Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers What You'll Earn Year 1 (BDE): Base: £25k Realistic OTE: £30-35k Top performers: £40k+ Year 2-3 (BDM promotion): First-year BDM OTE: £60-65k Our BDMs regularly earn £80k-100k+ Top BDM earners: £120k+ The Path: BDE (12-24 months) BDM BDE (12-24 months) Customer Engagement BDE (12-24 months) BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up. If you're excited about starting or growing your career in tech sales, we'd love to hear from you. At Focus Group, we believe in empowering our people to be their best. Whether it's your first sales role or your next step up, we'll invest in your development and give you the tools to succeed. We celebrate diversity and encourage applicants from all backgrounds. Need support applying? Just get in touch-we're happy to make reasonable adjustments to support you. Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of ! We are looking forward to meeting YOU! Salary Range: £65,000 - £75,000 per year Work Location: Hybrid London or Manchester Hours per week: 37.5 Contract Type: Permanent, full-time About Us Aareon's vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services. We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations. The Role We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go to Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data led insight to improve operational efficiency, decision making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI enabled products, automation tools or data led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying, and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market.
21/07/2026
Full time
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of ! We are looking forward to meeting YOU! Salary Range: £65,000 - £75,000 per year Work Location: Hybrid London or Manchester Hours per week: 37.5 Contract Type: Permanent, full-time About Us Aareon's vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services. We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations. The Role We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go to Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data led insight to improve operational efficiency, decision making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI enabled products, automation tools or data led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying, and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market.
NexGen Cloud Ltd in Greater London is seeking an Information Security Officer to enhance and maintain the company's security posture as it scales. You will oversee data security policies, lead risk assessments, and collaborate with various teams to embed security by design. The role requires strong knowledge in data protection laws, cloud security environments, and incident response. The position offers flexible working arrangements and a chance to make a significant impact.
21/07/2026
Full time
NexGen Cloud Ltd in Greater London is seeking an Information Security Officer to enhance and maintain the company's security posture as it scales. You will oversee data security policies, lead risk assessments, and collaborate with various teams to embed security by design. The role requires strong knowledge in data protection laws, cloud security environments, and incident response. The position offers flexible working arrangements and a chance to make a significant impact.
Head of Cyber Defence Location: London, GB, N1 9FN Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. The Head of Cyber Defense is accountable for protecting the organisation from cyber threats by leading the strategy, governance, and operational execution of all defensive security capabilities. Reporting directly to the Chief Information Security Officer (CISO), the role provides leadership across threat detection, incident response, vulnerability management, application security, cloud and platform security, and identity security. The organisation operates a Managed Security Service Provider (MSSP/MSP) model for Security Operations. The Head of Cyber Defense owns the relationship, performance oversight, and strategic direction of the MSP to ensure high quality, risk aligned security operations. The role leads five specialist domains through the following direct reports: Lead - SecOps Incident Management & Response, Lead - Application Security & Vulnerabilities, Lead - Cloud & Platform Security, Lead - IAM/PAM, and Lead - Incident Response and Cyber Resilience. Key Results Areas 1. Strategic Leadership & Cyber Defense Architecture Define and execute the organisation's Cyber Defense Strategy, ensuring alignment with business objectives and the wider security strategy set by the CISO. Own the end-to-end cyber defense operating model across Enterprise and Tech Ops BAU, ensuring consistent protection and response. Develop and maintain a cohesive defense architecture across detection, response, identity, cloud, and application security. Ensure alignment between internal teams, Tech Ops, and third-party providers (MSSP, platform teams). Drive continuous improvement and maturity uplift across all defensive capabilities. Ensure cyber defense strategy, architecture and control priorities are informed by current threat intelligence, attacker techniques and incident trends. 2. Security Engineering & Platforms Own cybersecurity engineering across endpoint protection (EDR/XDR), network security, email and collaboration security, and cloud and platform security (including Azure, AWS, GCP). Drive secure by design implementation for security tooling, platforms, and integrations. Ensure scalability, resilience, and operational effectiveness of all security controls. 3. Security Operations Oversight (MSP Delivered) Act as the senior owner of the MSP relationship for Security Operations. Set performance expectations, SLAs, KPIs, and quality standards for SOC services. Ensure effective threat detection, triage, escalation, and incident response processes. Own the quality, coverage and continuous improvement of security detection use cases, including validation, tuning and effectiveness of detections delivered by internal platforms and the MSP. Ensure clear escalation paths, governance, and continuous improvement of MSSP services. Lead service reviews, challenge performance, and ensure the MSP delivers measurable risk reduction. 4. Security Incident Response, Crisis & Tabletop Exercises Provide executive oversight of major cyber incidents, ensuring coordinated response across internal teams, MSP, and external partners. Serve as the senior escalation point for high severity incidents. Ensure effective coordination during major incidents with Legal, Data Protection, Communications and senior management, including regulatory and customer impact assessment where required. Ensure post incident reviews, root cause analysis, and remediation plans are completed and embedded. Lead crisis management, preparedness, incident tabletop exercises and crisis simulations across Enterprise IT, and coordinate with Technology security/operations where required. Ensure lessons learned are captured and translated into improved controls and processes. Ensure cyber resilience and technical recovery readiness are embedded into incident response, including coordination with IT disaster recovery and business continuity teams from a cyber perspective. 5. Vulnerability, Application, and Platform Security Oversee the organisation's vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Ensure cloud and platform security controls are effectively designed, implemented, and monitored to support proactive vulnerability management. Define prioritisation, risk based remediation expectations, and escalation for unaddressed vulnerabilities and weaknesses. Ensure effective coordination between teams, including MSP, Product Security, and Technology Ops. 6. Identity, Access, and Privileged Access Management Provide strategic direction for IAM and PAM capabilities, ensuring robust identity governance, access control, and privileged account security. Own global IAM and PAM security from a cyber defense perspective, including technical security architecture, monitoring and detection of identity based threats, and privileged access controls and abuse detection. Oversee the adoption of Zero Trust principles across identity and access. Ensure all cyber defense activities align with regulatory, legal and policy requirements. Contribute to enterprise risk assessments and provide expert input on cyber risk posture. Support the Head of Security Risk Management with evidence and material for audits, risk assessments and customer assurance. Produce clear reporting for the CISO, senior leadership, and governance committees. Lead, mentor, and develop a team of senior security specialists and domain leads. Foster a culture of accountability, innovation, and continuous improvement. Build strong relationships with technology, risk, compliance, and business stakeholders. Candidate Requirements Skills & Experience - Essential Proven leadership experience in cyber defense, security operations, or incident response at scale. Strong understanding of modern security architectures, cloud security, identity security, and application security. Experience managing or governing MSP/MSSP delivered security services. Demonstrated ability to lead during high pressure cyber incidents. Strong stakeholder management and communication skills, including reporting to senior executives. Deep knowledge of threat landscapes, attack techniques, and defensive controls. Experience in regulated industries. Certifications such as CISSP, CISM, CCSP, GIAC, or equivalent. Experience implementing Zero Trust, DevSecOps, or advanced detection engineering. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us onLinkedIn
21/07/2026
Full time
Head of Cyber Defence Location: London, GB, N1 9FN Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. The Head of Cyber Defense is accountable for protecting the organisation from cyber threats by leading the strategy, governance, and operational execution of all defensive security capabilities. Reporting directly to the Chief Information Security Officer (CISO), the role provides leadership across threat detection, incident response, vulnerability management, application security, cloud and platform security, and identity security. The organisation operates a Managed Security Service Provider (MSSP/MSP) model for Security Operations. The Head of Cyber Defense owns the relationship, performance oversight, and strategic direction of the MSP to ensure high quality, risk aligned security operations. The role leads five specialist domains through the following direct reports: Lead - SecOps Incident Management & Response, Lead - Application Security & Vulnerabilities, Lead - Cloud & Platform Security, Lead - IAM/PAM, and Lead - Incident Response and Cyber Resilience. Key Results Areas 1. Strategic Leadership & Cyber Defense Architecture Define and execute the organisation's Cyber Defense Strategy, ensuring alignment with business objectives and the wider security strategy set by the CISO. Own the end-to-end cyber defense operating model across Enterprise and Tech Ops BAU, ensuring consistent protection and response. Develop and maintain a cohesive defense architecture across detection, response, identity, cloud, and application security. Ensure alignment between internal teams, Tech Ops, and third-party providers (MSSP, platform teams). Drive continuous improvement and maturity uplift across all defensive capabilities. Ensure cyber defense strategy, architecture and control priorities are informed by current threat intelligence, attacker techniques and incident trends. 2. Security Engineering & Platforms Own cybersecurity engineering across endpoint protection (EDR/XDR), network security, email and collaboration security, and cloud and platform security (including Azure, AWS, GCP). Drive secure by design implementation for security tooling, platforms, and integrations. Ensure scalability, resilience, and operational effectiveness of all security controls. 3. Security Operations Oversight (MSP Delivered) Act as the senior owner of the MSP relationship for Security Operations. Set performance expectations, SLAs, KPIs, and quality standards for SOC services. Ensure effective threat detection, triage, escalation, and incident response processes. Own the quality, coverage and continuous improvement of security detection use cases, including validation, tuning and effectiveness of detections delivered by internal platforms and the MSP. Ensure clear escalation paths, governance, and continuous improvement of MSSP services. Lead service reviews, challenge performance, and ensure the MSP delivers measurable risk reduction. 4. Security Incident Response, Crisis & Tabletop Exercises Provide executive oversight of major cyber incidents, ensuring coordinated response across internal teams, MSP, and external partners. Serve as the senior escalation point for high severity incidents. Ensure effective coordination during major incidents with Legal, Data Protection, Communications and senior management, including regulatory and customer impact assessment where required. Ensure post incident reviews, root cause analysis, and remediation plans are completed and embedded. Lead crisis management, preparedness, incident tabletop exercises and crisis simulations across Enterprise IT, and coordinate with Technology security/operations where required. Ensure lessons learned are captured and translated into improved controls and processes. Ensure cyber resilience and technical recovery readiness are embedded into incident response, including coordination with IT disaster recovery and business continuity teams from a cyber perspective. 5. Vulnerability, Application, and Platform Security Oversee the organisation's vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Ensure cloud and platform security controls are effectively designed, implemented, and monitored to support proactive vulnerability management. Define prioritisation, risk based remediation expectations, and escalation for unaddressed vulnerabilities and weaknesses. Ensure effective coordination between teams, including MSP, Product Security, and Technology Ops. 6. Identity, Access, and Privileged Access Management Provide strategic direction for IAM and PAM capabilities, ensuring robust identity governance, access control, and privileged account security. Own global IAM and PAM security from a cyber defense perspective, including technical security architecture, monitoring and detection of identity based threats, and privileged access controls and abuse detection. Oversee the adoption of Zero Trust principles across identity and access. Ensure all cyber defense activities align with regulatory, legal and policy requirements. Contribute to enterprise risk assessments and provide expert input on cyber risk posture. Support the Head of Security Risk Management with evidence and material for audits, risk assessments and customer assurance. Produce clear reporting for the CISO, senior leadership, and governance committees. Lead, mentor, and develop a team of senior security specialists and domain leads. Foster a culture of accountability, innovation, and continuous improvement. Build strong relationships with technology, risk, compliance, and business stakeholders. Candidate Requirements Skills & Experience - Essential Proven leadership experience in cyber defense, security operations, or incident response at scale. Strong understanding of modern security architectures, cloud security, identity security, and application security. Experience managing or governing MSP/MSSP delivered security services. Demonstrated ability to lead during high pressure cyber incidents. Strong stakeholder management and communication skills, including reporting to senior executives. Deep knowledge of threat landscapes, attack techniques, and defensive controls. Experience in regulated industries. Certifications such as CISSP, CISM, CCSP, GIAC, or equivalent. Experience implementing Zero Trust, DevSecOps, or advanced detection engineering. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us onLinkedIn
Job purpose To grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities. Hours - Full-time (35 hours per week, Monday to Friday, 9am-5pm), with occasional evening and weekend working expected to meet the needs of the charity. Four days per week considered for the right candidate. Location - Hybrid, home-based with regular travel to Gateshead and nationally Key responsibilities Income generation and business development • Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children's services, early help teams and voluntary sector organisations • Lead on the sale of NEYDL's training products to professional audiences nationally, managing the full sales cycle from prospecting to close • Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up • Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board • Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort. Proposals, tenders and bids • Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases • Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL's offer • Ensure all proposals and tenders accurately reflect NEYDL's costs and margins and are consistent with the organisation's financial requirements Relationships and profile • Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally • Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach • Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform • Support the launch and positioning of NEYDL's new national brand, contributing to marketing and communications activity that supports commercial growth Organisational leadership and management • Contribute to organisational strategy and annual planning as a member of the senior management team • Report on BD performance and progress against targets to the CEO and board • Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement • Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion Key relationships • Chief Executive Officer: line manager and strategic lead • DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion • DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth • Programme Managers and frontline team: to inform BD activity and support proposal development • External: commissioners, local authority leads, NHS contacts, training buyers, sector networks Targets Year 1 milestones The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities: By six months: Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators By twelve months: Marketing and outreach completed with at least 100 contacts (warm and cold) Training delivered at least 10 times Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one) Evaluation and review of year one learning completed; year two targets developed Longer-term targets (to April 2029) The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team: Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029 New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029 New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029 The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work. Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
21/07/2026
Full time
Job purpose To grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities. Hours - Full-time (35 hours per week, Monday to Friday, 9am-5pm), with occasional evening and weekend working expected to meet the needs of the charity. Four days per week considered for the right candidate. Location - Hybrid, home-based with regular travel to Gateshead and nationally Key responsibilities Income generation and business development • Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children's services, early help teams and voluntary sector organisations • Lead on the sale of NEYDL's training products to professional audiences nationally, managing the full sales cycle from prospecting to close • Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up • Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board • Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort. Proposals, tenders and bids • Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases • Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL's offer • Ensure all proposals and tenders accurately reflect NEYDL's costs and margins and are consistent with the organisation's financial requirements Relationships and profile • Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally • Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach • Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform • Support the launch and positioning of NEYDL's new national brand, contributing to marketing and communications activity that supports commercial growth Organisational leadership and management • Contribute to organisational strategy and annual planning as a member of the senior management team • Report on BD performance and progress against targets to the CEO and board • Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement • Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion Key relationships • Chief Executive Officer: line manager and strategic lead • DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion • DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth • Programme Managers and frontline team: to inform BD activity and support proposal development • External: commissioners, local authority leads, NHS contacts, training buyers, sector networks Targets Year 1 milestones The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities: By six months: Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators By twelve months: Marketing and outreach completed with at least 100 contacts (warm and cold) Training delivered at least 10 times Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one) Evaluation and review of year one learning completed; year two targets developed Longer-term targets (to April 2029) The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team: Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029 New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029 New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029 The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work. Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
The Role The Data & Compliance Officer is responsible for supporting accurate, timely and audit ready learner records across all areas of Total Training Provision. The postholder will complete compliance checks and process learner starts, achievements and on programme paperwork, ensuring evidence is complete, accurate and stored correctly in line with funding, contract, awarding body and internal requirements. This role is central to protecting funding, reducing audit risk and supporting a strong learner journey. The postholder will work closely with delivery, quality, MIS and management colleagues to identify gaps, record issues and elevate missing or incorrect evidence through the agreed process. Why Total Training Provision? At Total Training Provision, we believe education should empower people, strengthen organisations, and change lives. Our work is driven by our values of Accountability, Excellence, Trust, Service, Gratitude, Innovation, and Collaboration, and these values shape how we support our learners - and our people. You'll join a supportive, ambitious organisation where quality matters, innovation is encouraged, and your expertise is genuinely valued. We invest in our staff, trust you to do your job well, and give you the autonomy to make a real difference every day. If you're passionate about leadership development and want to work somewhere that combines high standards with a strong people first culture, this is the role for you. Key Responsibilities Learner Starts and Enrolment Compliance Check and process learner start paperwork across all provision, ensuring mandatory evidence is complete before learners are processed for funding, contract or internal reporting purposes. Review enrolment and eligibility documentation, including learner declarations, evidence of identity, prior attainment, residency, funding eligibility, employer information where applicable, and programme specific requirements. Accurately input and maintain learner data on learner management, MIS, e portfolio and associated systems used by the organisation. Identify missing, incomplete or inconsistent information at the earliest opportunity and elevate through the agreed compliance process. Maintain clear records of start checks, queries, approvals and outstanding actions. On Programme Paperwork and Evidence Compliance Complete compliance checks on on programme learner paperwork and evidence in line with internal quality and compliance requirements. Check documents such as progress reviews, learning plans, change of circumstance records, attendance evidence, support evidence, employer documentation and other provision specific records where applicable. Ensure learner records remain complete and audit ready throughout the learner journey, not only at start and achievement point. Record compliance findings accurately and ensure actions are clear, traceable and followed through. Escalate recurring issues, missing evidence, quality concerns or delays to the Data and Compliance Manager in a timely and professional manner. Achievements, Completions and Claims Check and process achievement and completion paperwork across all provision, ensuring all required evidence is in place before claims are processed or records are closed. Verify achievement evidence, completion documentation, certificates, results, destination or progression evidence and other contract specific documents where required. Support the timely and accurate processing of claims, outputs, outcomes and achievement records. Ensure learner records are closed, archived and stored securely in line with internal processes and data protection requirements. Work with relevant colleagues to resolve missing or incorrect information that may delay achievement processing or funding claims. Data Accuracy, Reporting and Systems Maintain accurate learner data across organisational systems, ensuring information is consistent, complete and up to date. Support data quality checks, exception reporting and reconciliations to identify errors, omissions and potential funding risks. Provide accurate updates to managers and colleagues on outstanding compliance actions, learner paperwork, starts, achievements and audit readiness. Support the production of management information, trackers and reports as required by the Data and Compliance Manager. Work flexibly with systems and processes as the organisation continues to improve and transition to new ways of working. Audit, Funding and Contract Compliance Support internal and external audit preparation by ensuring learner files, evidence and trackers are accurate, accessible and up to date. Apply internal compliance guidance and funding evidence requirements consistently across all provision. Contribute to continuous improvement by identifying trends, recurring errors and opportunities to improve forms, processes and ways of working. Maintain confidentiality and comply with GDPR, data protection, safeguarding and organisational policies at all times. Support corrective actions following audit, compliance reviews or management checks. Communication and Escalation Communicate professionally and constructively with Skills Coaches, Tutors, Managers, Quality, MIS and Business Services colleagues. Escalate missing, inaccurate or late paperwork through the agreed process rather than allowing issues to remain unresolved. Provide clear feedback on compliance errors so that colleagues understand what needs to be corrected and why. Maintain a supportive, solutions focused approach while ensuring compliance standards are not compromised. Team and Wider Business Support Support the wider Data and Compliance team during peak periods, submission deadlines, audits and contract close down activity. Contribute to general administration linked to learner records and compliance processes where required. Support wider office or business administration only where needed and where this does not detract from core learner compliance responsibilities. Undertake any other reasonable duties requested by management that are aligned to the purpose and level of the role. Equal Opportunities & Safer Recruitment At Total Training Provision, our values of Accountability, Excellence, Trust, Service, Gratitude, Innovation, and Collaboration underpin our commitment to equality, diversity, and inclusion. We are dedicated to providing a fair, inclusive, and supportive working environment where everyone is treated with dignity and respect and has the opportunity to succeed. We welcome applications from individuals of all backgrounds and make all recruitment, selection, and progression decisions based on merit, skills, experience, and potential. Total Training Provision is committed to safer recruitment practices. This role involves working with children, young people, and vulnerable adults and is therefore subject to a full enhanced DBS check, which must be clear and will be carried out as part of the recruitment and onboarding process. Employment is conditional upon satisfactory checks and references. We actively promote a culture where safeguarding, equality, and professional conduct are everyone's responsibility. Safeguarding & Inclusion Total Training Provision is committed to safeguarding and promoting the welfare of children and vulnerable adults. An enhanced DBS check will be required. We are proud to be an inclusive employer, committed to creating a workplace where everyone is treated with dignity, respect, and fairness. Total Rewards Total Leave - All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days. 2 Years' Service - Staff who have passed 2 years' service get an additional 2 days leave. 5 Years' Service - Staff who have passed 5 years' service get an additional 2 days leave. 10 Years' Service - Staff who have passed 10 years' service get an additional 2 days leave. Work Anniversary - Vouchers for colleagues who reach a work anniversary, £10 for every year reached. Total Health - Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1. Early Friday Finish - On the 2nd Friday of every month, staff benefit from a 3pm finish. Bright Exchange - Extra discounts and offers through Bright. Dress Down Fridays - Every Friday, staff do not need to wear formal work clothes. Buy & Sell - Buy up to 5 days annual leave and sell up to 3.
20/07/2026
Full time
The Role The Data & Compliance Officer is responsible for supporting accurate, timely and audit ready learner records across all areas of Total Training Provision. The postholder will complete compliance checks and process learner starts, achievements and on programme paperwork, ensuring evidence is complete, accurate and stored correctly in line with funding, contract, awarding body and internal requirements. This role is central to protecting funding, reducing audit risk and supporting a strong learner journey. The postholder will work closely with delivery, quality, MIS and management colleagues to identify gaps, record issues and elevate missing or incorrect evidence through the agreed process. Why Total Training Provision? At Total Training Provision, we believe education should empower people, strengthen organisations, and change lives. Our work is driven by our values of Accountability, Excellence, Trust, Service, Gratitude, Innovation, and Collaboration, and these values shape how we support our learners - and our people. You'll join a supportive, ambitious organisation where quality matters, innovation is encouraged, and your expertise is genuinely valued. We invest in our staff, trust you to do your job well, and give you the autonomy to make a real difference every day. If you're passionate about leadership development and want to work somewhere that combines high standards with a strong people first culture, this is the role for you. Key Responsibilities Learner Starts and Enrolment Compliance Check and process learner start paperwork across all provision, ensuring mandatory evidence is complete before learners are processed for funding, contract or internal reporting purposes. Review enrolment and eligibility documentation, including learner declarations, evidence of identity, prior attainment, residency, funding eligibility, employer information where applicable, and programme specific requirements. Accurately input and maintain learner data on learner management, MIS, e portfolio and associated systems used by the organisation. Identify missing, incomplete or inconsistent information at the earliest opportunity and elevate through the agreed compliance process. Maintain clear records of start checks, queries, approvals and outstanding actions. On Programme Paperwork and Evidence Compliance Complete compliance checks on on programme learner paperwork and evidence in line with internal quality and compliance requirements. Check documents such as progress reviews, learning plans, change of circumstance records, attendance evidence, support evidence, employer documentation and other provision specific records where applicable. Ensure learner records remain complete and audit ready throughout the learner journey, not only at start and achievement point. Record compliance findings accurately and ensure actions are clear, traceable and followed through. Escalate recurring issues, missing evidence, quality concerns or delays to the Data and Compliance Manager in a timely and professional manner. Achievements, Completions and Claims Check and process achievement and completion paperwork across all provision, ensuring all required evidence is in place before claims are processed or records are closed. Verify achievement evidence, completion documentation, certificates, results, destination or progression evidence and other contract specific documents where required. Support the timely and accurate processing of claims, outputs, outcomes and achievement records. Ensure learner records are closed, archived and stored securely in line with internal processes and data protection requirements. Work with relevant colleagues to resolve missing or incorrect information that may delay achievement processing or funding claims. Data Accuracy, Reporting and Systems Maintain accurate learner data across organisational systems, ensuring information is consistent, complete and up to date. Support data quality checks, exception reporting and reconciliations to identify errors, omissions and potential funding risks. Provide accurate updates to managers and colleagues on outstanding compliance actions, learner paperwork, starts, achievements and audit readiness. Support the production of management information, trackers and reports as required by the Data and Compliance Manager. Work flexibly with systems and processes as the organisation continues to improve and transition to new ways of working. Audit, Funding and Contract Compliance Support internal and external audit preparation by ensuring learner files, evidence and trackers are accurate, accessible and up to date. Apply internal compliance guidance and funding evidence requirements consistently across all provision. Contribute to continuous improvement by identifying trends, recurring errors and opportunities to improve forms, processes and ways of working. Maintain confidentiality and comply with GDPR, data protection, safeguarding and organisational policies at all times. Support corrective actions following audit, compliance reviews or management checks. Communication and Escalation Communicate professionally and constructively with Skills Coaches, Tutors, Managers, Quality, MIS and Business Services colleagues. Escalate missing, inaccurate or late paperwork through the agreed process rather than allowing issues to remain unresolved. Provide clear feedback on compliance errors so that colleagues understand what needs to be corrected and why. Maintain a supportive, solutions focused approach while ensuring compliance standards are not compromised. Team and Wider Business Support Support the wider Data and Compliance team during peak periods, submission deadlines, audits and contract close down activity. Contribute to general administration linked to learner records and compliance processes where required. Support wider office or business administration only where needed and where this does not detract from core learner compliance responsibilities. Undertake any other reasonable duties requested by management that are aligned to the purpose and level of the role. Equal Opportunities & Safer Recruitment At Total Training Provision, our values of Accountability, Excellence, Trust, Service, Gratitude, Innovation, and Collaboration underpin our commitment to equality, diversity, and inclusion. We are dedicated to providing a fair, inclusive, and supportive working environment where everyone is treated with dignity and respect and has the opportunity to succeed. We welcome applications from individuals of all backgrounds and make all recruitment, selection, and progression decisions based on merit, skills, experience, and potential. Total Training Provision is committed to safer recruitment practices. This role involves working with children, young people, and vulnerable adults and is therefore subject to a full enhanced DBS check, which must be clear and will be carried out as part of the recruitment and onboarding process. Employment is conditional upon satisfactory checks and references. We actively promote a culture where safeguarding, equality, and professional conduct are everyone's responsibility. Safeguarding & Inclusion Total Training Provision is committed to safeguarding and promoting the welfare of children and vulnerable adults. An enhanced DBS check will be required. We are proud to be an inclusive employer, committed to creating a workplace where everyone is treated with dignity, respect, and fairness. Total Rewards Total Leave - All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days. 2 Years' Service - Staff who have passed 2 years' service get an additional 2 days leave. 5 Years' Service - Staff who have passed 5 years' service get an additional 2 days leave. 10 Years' Service - Staff who have passed 10 years' service get an additional 2 days leave. Work Anniversary - Vouchers for colleagues who reach a work anniversary, £10 for every year reached. Total Health - Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1. Early Friday Finish - On the 2nd Friday of every month, staff benefit from a 3pm finish. Bright Exchange - Extra discounts and offers through Bright. Dress Down Fridays - Every Friday, staff do not need to wear formal work clothes. Buy & Sell - Buy up to 5 days annual leave and sell up to 3.
Main duties of the job We have an exciting opportunity for an IT Operations Lead to join our growing Transformation Team at Mental Health Matters. The role involves providing technical leadership and operational management for MHM's IT systems, infrastructure and digital services, ensuring that technology is reliable, secure and future ready. Job details Hours of work: 37.5 hours per week Salary: £39,357 - £43,791 per annum Location: Hybrid - Waterside House, Sunderland, SR5 2TZ Key responsibilities Oversee day to day performance of the IT environment. Manage supplier relationships and contracts with the Managed Service Provider. Support and drive digital transformation projects across the organisation. Maintain cyber security posture and support data protection compliance. Enable the safe and ethical adoption of emerging technologies, including artificial intelligence. Requirements Experience managing IT operations, infrastructure and digital systems within a complex organisation. Experience working with Managed Service Providers and managing supplier performance against agreed service levels. Confidence overseeing IT projects and contributing to digital transformation and continuous improvement initiatives. Strong understanding of IT infrastructure, systems administration and service delivery. Good working knowledge of UK GDPR, data protection legislation and cyber security best practice. Experience supporting end users and delivering an excellent customer focused IT service. Excellent communication skills, able to explain technical concepts clearly to non technical colleagues. Strong organisational and problem solving skills, with the ability to prioritise competing demands in a fast paced environment. Collaborative, approachable and committed to building positive working relationships across teams. Passionate about innovation, continuous improvement and using technology to make a positive difference. Beneficial experience within the charity, health or social care sector, supporting cloud based infrastructure, managing IT procurement and contracts, acting as or supporting a Data Protection Officer, or implementing emerging technologies such as AI. Benefits Competitive salary, with an annual pay review process. 25 days annual leave, increasing with length of service, plus bank holidays. Enhanced occupational sick pay. Access to the workplace pension scheme. Family friendly and flexible working arrangements to support a healthy work life balance. Access to our wellbeing offer, including an Employee Assistance Programme, virtual GP service and wellbeing resources. Life assurance and free will writing service. Blue Light Card and charity workers discounts. Access to tickets for Good. Employee recognition and celebration schemes. A tailored induction programme and ongoing learning and development opportunities. Bespoke personal development and career pathways to support career progression. Equality, Diversity and Inclusion We are proud to be an equal opportunities employer and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We believe everyone should have access to fair and accessible opportunities, and we are committed to ensuring our recruitment processes are welcoming and inclusive for all. During the application process, we may ask for some personal information to help us understand how we can make our recruitment practices as fair and accessible as possible. Any information you provide will be treated confidentially and used solely for this purpose. Application To apply, please complete our online application form. We look forward to hearing from you and welcoming talented people who share our passion for improving mental health and changing lives. Contact For further information, contact Sonia McGough. Address Waterside House, Sunderland Enterprise Park, St Catherine's Ct, Sunderland SR5 2TZ
20/07/2026
Full time
Main duties of the job We have an exciting opportunity for an IT Operations Lead to join our growing Transformation Team at Mental Health Matters. The role involves providing technical leadership and operational management for MHM's IT systems, infrastructure and digital services, ensuring that technology is reliable, secure and future ready. Job details Hours of work: 37.5 hours per week Salary: £39,357 - £43,791 per annum Location: Hybrid - Waterside House, Sunderland, SR5 2TZ Key responsibilities Oversee day to day performance of the IT environment. Manage supplier relationships and contracts with the Managed Service Provider. Support and drive digital transformation projects across the organisation. Maintain cyber security posture and support data protection compliance. Enable the safe and ethical adoption of emerging technologies, including artificial intelligence. Requirements Experience managing IT operations, infrastructure and digital systems within a complex organisation. Experience working with Managed Service Providers and managing supplier performance against agreed service levels. Confidence overseeing IT projects and contributing to digital transformation and continuous improvement initiatives. Strong understanding of IT infrastructure, systems administration and service delivery. Good working knowledge of UK GDPR, data protection legislation and cyber security best practice. Experience supporting end users and delivering an excellent customer focused IT service. Excellent communication skills, able to explain technical concepts clearly to non technical colleagues. Strong organisational and problem solving skills, with the ability to prioritise competing demands in a fast paced environment. Collaborative, approachable and committed to building positive working relationships across teams. Passionate about innovation, continuous improvement and using technology to make a positive difference. Beneficial experience within the charity, health or social care sector, supporting cloud based infrastructure, managing IT procurement and contracts, acting as or supporting a Data Protection Officer, or implementing emerging technologies such as AI. Benefits Competitive salary, with an annual pay review process. 25 days annual leave, increasing with length of service, plus bank holidays. Enhanced occupational sick pay. Access to the workplace pension scheme. Family friendly and flexible working arrangements to support a healthy work life balance. Access to our wellbeing offer, including an Employee Assistance Programme, virtual GP service and wellbeing resources. Life assurance and free will writing service. Blue Light Card and charity workers discounts. Access to tickets for Good. Employee recognition and celebration schemes. A tailored induction programme and ongoing learning and development opportunities. Bespoke personal development and career pathways to support career progression. Equality, Diversity and Inclusion We are proud to be an equal opportunities employer and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We believe everyone should have access to fair and accessible opportunities, and we are committed to ensuring our recruitment processes are welcoming and inclusive for all. During the application process, we may ask for some personal information to help us understand how we can make our recruitment practices as fair and accessible as possible. Any information you provide will be treated confidentially and used solely for this purpose. Application To apply, please complete our online application form. We look forward to hearing from you and welcoming talented people who share our passion for improving mental health and changing lives. Contact For further information, contact Sonia McGough. Address Waterside House, Sunderland Enterprise Park, St Catherine's Ct, Sunderland SR5 2TZ
Butler Rose Ltd is seeking an experienced Data Protection & Compliance Officer to provide hands-on support across privacy and compliance during a transitional period. You will balance day-to-day responsibilities with improving the privacy framework and act as the go-to advisor on GDPR matters. This 6-month fixed-term contract requires strong governance, a privacy qualification, and the ability to drive risks, gaps and a practical roadmap, while collaborating with business teams.
20/07/2026
Full time
Butler Rose Ltd is seeking an experienced Data Protection & Compliance Officer to provide hands-on support across privacy and compliance during a transitional period. You will balance day-to-day responsibilities with improving the privacy framework and act as the go-to advisor on GDPR matters. This 6-month fixed-term contract requires strong governance, a privacy qualification, and the ability to drive risks, gaps and a practical roadmap, while collaborating with business teams.
