The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Digital Account Manager - Edenbridge Our client, a reputable leader in their industry, is hiring for a dedicated Account Manager to join their friendly team in Edenbridge. This role offers an exciting opportunity to manage existing customer accounts, support sales and new business teams, and ensure client needs are met efficiently. What you will be doing: Manage and develop current customer accounts, building strong relationships Liaise daily via email and phone, providing excellent customer service Identify opportunities to grow business within existing accounts Prepare quotations and handle customer NCRs, investigations, and resolutions Attend customer meetings on-site or at their premises Coordinate with external suppliers and manage artwork processes Support the sales team with order bookings, updates, and reports Organise deliveries with the warehouse and assist with digital office duties Collaborate with planning and production teams to ensure timely order completion What you will bring: Experience in account management and customer service, FMCG and Manufacturing industry experience is preferred Strong organisational and communication skills Enthusiastic, proactive, and eager to learn Ability to work efficiently under pressure and manage multiple priorities Proficiency in Microsoft Office, especially Excel A professional attitude with a passion for developing within a fast-paced industry High attention to detail and problem-solving abilities Additional info: Monday to Friday, 09:00 - 17:30 Salary circa 30,000, dependent on experience Benefits include health insurance, holiday entitlement, pension, profit share, and more Join a growing, business that values teamwork, innovation, and your career development. Full training provided-apply now to become part of this dynamic team! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
25/06/2026
Full time
Digital Account Manager - Edenbridge Our client, a reputable leader in their industry, is hiring for a dedicated Account Manager to join their friendly team in Edenbridge. This role offers an exciting opportunity to manage existing customer accounts, support sales and new business teams, and ensure client needs are met efficiently. What you will be doing: Manage and develop current customer accounts, building strong relationships Liaise daily via email and phone, providing excellent customer service Identify opportunities to grow business within existing accounts Prepare quotations and handle customer NCRs, investigations, and resolutions Attend customer meetings on-site or at their premises Coordinate with external suppliers and manage artwork processes Support the sales team with order bookings, updates, and reports Organise deliveries with the warehouse and assist with digital office duties Collaborate with planning and production teams to ensure timely order completion What you will bring: Experience in account management and customer service, FMCG and Manufacturing industry experience is preferred Strong organisational and communication skills Enthusiastic, proactive, and eager to learn Ability to work efficiently under pressure and manage multiple priorities Proficiency in Microsoft Office, especially Excel A professional attitude with a passion for developing within a fast-paced industry High attention to detail and problem-solving abilities Additional info: Monday to Friday, 09:00 - 17:30 Salary circa 30,000, dependent on experience Benefits include health insurance, holiday entitlement, pension, profit share, and more Join a growing, business that values teamwork, innovation, and your career development. Full training provided-apply now to become part of this dynamic team! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
On behalf of our client, we are seeking to recruit a SOC Coordinator on an initial 12 - month contract. As the SOC Coordinator you will act as the deputy to the SOC Manager and serve as a key operational and governance lead within the team. This role is primarily focussed on leadership, governance, stakeholder engagement and operational effectiveness. Role: SOC Coordinator Pay: 80 per hour via Umbrella Location: Stevenage Contract: 12-month contract Monday - Friday 7.5 hours per day IR35 Status: Inside Security Clearance : BPSS to start, SC Required UK eyes only Responsibilities: Coordinate the implementation and maturity of Cyber security capability within the IT department Deputise for the SOC Manager as required Deliver the SOC Security Working Groups across DEx and effectively track remediation and actions Responsible for the effective delivery and resilience of the 24x7 SOC shift rota Support the SOC Manager in the recruitment and on boarding process for all SOC resourcing Work in close collaboration with the Cyber Security Capability Manager Responsible for the responses and support to external requests and auditing of DEx within a cyber security context, such as ISO27001 audits, DCC and CE+ requests, GDPR requests, contractual questionnaires from customer or suppliers Coordinate vetting and access requests within the SOC in collaboration with the Cyber Security Capability Manager Responsible for attending the DEx CAB and ensuring that cyber security and compliance due diligence has taken place as well as reporting into SOC any impacting changes To be the official interface of DEx cyber security for UK InfoSec, PCSO, GIMS, Personnel Security and National Cyber Procurement Coordinator Responsible for ensuring that DEx projects are informed of ITHC and pentest requirements prior to acceptance into service in line with policies Responsible for the coordination of any CHECK test or ITHC scoping activity which may impact the SOC Responsible for the creation, review and update of UK SOC documentation and support the delivery of Group policy and frameworks To advise and support the SOC and Vulnerability Management teams on flow management policy, incident response plans and playbooks Work in collaboration with CSC DEx in other Natcos (International MBDA Group Companies - France, Italy, Germany, Spain etc) Essential Skills: Suitable backgrounds may include SOC Leadership, Cyber Security governance and assurance, Information Security Management, Defence or National Security Operations. Military Leadership appointments with responsibility for people, operations and governance. Knowledge of SOC functions and operating models. Knowledge of Vulnerability management principles Risk management and risk treatment process Audit preparation and evidence gathering ISO27001 / CE+ Awareness of Incident response processes. Security Policy development and implementation Audit preparation and evidence gathering Stakeholder management Security awareness of modern cyber threats and defensive practices JSPs and defence security policies / Defence assurance Frameworks (DCC) If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
25/06/2026
Contractor
On behalf of our client, we are seeking to recruit a SOC Coordinator on an initial 12 - month contract. As the SOC Coordinator you will act as the deputy to the SOC Manager and serve as a key operational and governance lead within the team. This role is primarily focussed on leadership, governance, stakeholder engagement and operational effectiveness. Role: SOC Coordinator Pay: 80 per hour via Umbrella Location: Stevenage Contract: 12-month contract Monday - Friday 7.5 hours per day IR35 Status: Inside Security Clearance : BPSS to start, SC Required UK eyes only Responsibilities: Coordinate the implementation and maturity of Cyber security capability within the IT department Deputise for the SOC Manager as required Deliver the SOC Security Working Groups across DEx and effectively track remediation and actions Responsible for the effective delivery and resilience of the 24x7 SOC shift rota Support the SOC Manager in the recruitment and on boarding process for all SOC resourcing Work in close collaboration with the Cyber Security Capability Manager Responsible for the responses and support to external requests and auditing of DEx within a cyber security context, such as ISO27001 audits, DCC and CE+ requests, GDPR requests, contractual questionnaires from customer or suppliers Coordinate vetting and access requests within the SOC in collaboration with the Cyber Security Capability Manager Responsible for attending the DEx CAB and ensuring that cyber security and compliance due diligence has taken place as well as reporting into SOC any impacting changes To be the official interface of DEx cyber security for UK InfoSec, PCSO, GIMS, Personnel Security and National Cyber Procurement Coordinator Responsible for ensuring that DEx projects are informed of ITHC and pentest requirements prior to acceptance into service in line with policies Responsible for the coordination of any CHECK test or ITHC scoping activity which may impact the SOC Responsible for the creation, review and update of UK SOC documentation and support the delivery of Group policy and frameworks To advise and support the SOC and Vulnerability Management teams on flow management policy, incident response plans and playbooks Work in collaboration with CSC DEx in other Natcos (International MBDA Group Companies - France, Italy, Germany, Spain etc) Essential Skills: Suitable backgrounds may include SOC Leadership, Cyber Security governance and assurance, Information Security Management, Defence or National Security Operations. Military Leadership appointments with responsibility for people, operations and governance. Knowledge of SOC functions and operating models. Knowledge of Vulnerability management principles Risk management and risk treatment process Audit preparation and evidence gathering ISO27001 / CE+ Awareness of Incident response processes. Security Policy development and implementation Audit preparation and evidence gathering Stakeholder management Security awareness of modern cyber threats and defensive practices JSPs and defence security policies / Defence assurance Frameworks (DCC) If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
IT Service Manager 18 Month contract 90% remote, 2-3 days per month on site in London/Manchester 450p/d (Inside IR35) The role of IT Service Manager will be responsible for supporting Global Network functions enabling a high-quality service to end users. This role is designed to capture the Run and Project costs for network, create financial plans for our newly integrated global service and systems. The successful candidate will work with the vendor manager to capture requirements from the technical teams, analyse the requirements and communicate with business units for forecasting and payments on technical solutions. This position will be key in supporting cost saving aims. As the company integrates more affiliates, standardising hardware and software vendors and consolidating contracts, cost saving opportunities can be identified and exploited to reduce costs within the enterprise. These synergies and cost savings can be used to support additional projects or enhance current systems. This position is an internal stakeholder facing role, working within the network team to integrate different business units into the service; ensuring that their vendor requirements are met. This will involve setting up communications with 28 affiliates the business supporting with their financial forecasting and questions. You will work in partnership with Network Service Operations and Engineering on planning and provide feedback vendors solutions. Involvement with the setup of new projects with internal customers supporting the delivery and vital processes. Support a networking transformation programme by managing internal vendor-commercial operations for existing and new MR companies The focus is on building relationships, supporting the budget management and supporting the evolution of a network. This is not a financial accountancy or technical role, although any experience in these would be useful. Full training will be given. The contracted services include: Coordinate the emerging requirements to support new products and services Work with the vendor manager to evaluate requirements and communicate with affiliates Support projects and network operations to right-size purchases Collection of details for projects and operational requirements Where relevant, maintain all relevant controls and processes within a regulated industry Maintenance and update of vendor key performance indicators and feedback to improve vendor and supplier services. Manage onboarding readiness for 28 affiliates with trackers, risks, milestones and readiness reports. Support Network service managers with license inventory and usage, capacity, transfers and optimisation opportunities. Maintain communication for product renewals and prepare information packs for internal customers Gather requirements from architecture, engineering, operations - "what do we need to purchase" Create basic Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are in place with internal teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
25/06/2026
Contractor
IT Service Manager 18 Month contract 90% remote, 2-3 days per month on site in London/Manchester 450p/d (Inside IR35) The role of IT Service Manager will be responsible for supporting Global Network functions enabling a high-quality service to end users. This role is designed to capture the Run and Project costs for network, create financial plans for our newly integrated global service and systems. The successful candidate will work with the vendor manager to capture requirements from the technical teams, analyse the requirements and communicate with business units for forecasting and payments on technical solutions. This position will be key in supporting cost saving aims. As the company integrates more affiliates, standardising hardware and software vendors and consolidating contracts, cost saving opportunities can be identified and exploited to reduce costs within the enterprise. These synergies and cost savings can be used to support additional projects or enhance current systems. This position is an internal stakeholder facing role, working within the network team to integrate different business units into the service; ensuring that their vendor requirements are met. This will involve setting up communications with 28 affiliates the business supporting with their financial forecasting and questions. You will work in partnership with Network Service Operations and Engineering on planning and provide feedback vendors solutions. Involvement with the setup of new projects with internal customers supporting the delivery and vital processes. Support a networking transformation programme by managing internal vendor-commercial operations for existing and new MR companies The focus is on building relationships, supporting the budget management and supporting the evolution of a network. This is not a financial accountancy or technical role, although any experience in these would be useful. Full training will be given. The contracted services include: Coordinate the emerging requirements to support new products and services Work with the vendor manager to evaluate requirements and communicate with affiliates Support projects and network operations to right-size purchases Collection of details for projects and operational requirements Where relevant, maintain all relevant controls and processes within a regulated industry Maintenance and update of vendor key performance indicators and feedback to improve vendor and supplier services. Manage onboarding readiness for 28 affiliates with trackers, risks, milestones and readiness reports. Support Network service managers with license inventory and usage, capacity, transfers and optimisation opportunities. Maintain communication for product renewals and prepare information packs for internal customers Gather requirements from architecture, engineering, operations - "what do we need to purchase" Create basic Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are in place with internal teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Fusion People Ltd
Ashby-de-la-zouch, Leicestershire
Job Title: IT Site Manager Location: Ashby-de-la-Zouch, Leicestershire (Covering Midlands sites) Duration: 3+ months This role is responsible for supporting IT operations and ensuring business continuity across multiple UK locations, including a main office and regional sites. It is a customer-facing position that requires strong organisational, technical and communication skills to deliver a high-quality IT service experience. Key Responsibilities: Manage and fulfil laptop demand across multiple Midlands sites (with occasional travel to Manchester). Organise workload using the IT Asset Management system, ensuring requests are completed on time. Configure, build, and deploy end-user devices in line with company standards. Deliver devices to users (in-person and remotely), ensuring a positive experience. Maintain accurate stock levels to meet business needs. Resolve IT incidents and service requests within your area of responsibility. Troubleshoot basic network connectivity issues. Supervise third-party engineers during installations, repairs, and configurations. Support new site setups and decommissions, including LAN and WAN connectivity. Use standard AI tools (e.g. Microsoft Copilot). Provide guidance and support to users on IT services and tools. Assist the IT Senior Site Manager as required. Key Skills: Strong analytical and problem-solving ability. Good knowledge of Microsoft Windows operating systems and software installation. Experience installing operating systems and configuring laptops using standard processes and tools. Ability to prepare, configure, and test devices before handover. Strong organisational and time management skills, keeping systems and records up to date. Ability to coordinate with users and managers to arrange handovers. Experience delivering IT equipment both in person and remotely (Teams/phone). Experience managing and maintaining stock control systems. Ability to support mobile device setup (Apple and Samsung). Knowledge & Experience: Full UK Driving Licence required. Ability to troubleshoot common laptop hardware, software, and network issues. At least 12 months' experience in an IT support role. Experience working with structured processes and procedures. Able to work independently and as part of a team. Education & Qualifications: Degree in Computer Science or a related field (desirable, not essential). Equivalent practical experience will also be considered. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
25/06/2026
Contractor
Job Title: IT Site Manager Location: Ashby-de-la-Zouch, Leicestershire (Covering Midlands sites) Duration: 3+ months This role is responsible for supporting IT operations and ensuring business continuity across multiple UK locations, including a main office and regional sites. It is a customer-facing position that requires strong organisational, technical and communication skills to deliver a high-quality IT service experience. Key Responsibilities: Manage and fulfil laptop demand across multiple Midlands sites (with occasional travel to Manchester). Organise workload using the IT Asset Management system, ensuring requests are completed on time. Configure, build, and deploy end-user devices in line with company standards. Deliver devices to users (in-person and remotely), ensuring a positive experience. Maintain accurate stock levels to meet business needs. Resolve IT incidents and service requests within your area of responsibility. Troubleshoot basic network connectivity issues. Supervise third-party engineers during installations, repairs, and configurations. Support new site setups and decommissions, including LAN and WAN connectivity. Use standard AI tools (e.g. Microsoft Copilot). Provide guidance and support to users on IT services and tools. Assist the IT Senior Site Manager as required. Key Skills: Strong analytical and problem-solving ability. Good knowledge of Microsoft Windows operating systems and software installation. Experience installing operating systems and configuring laptops using standard processes and tools. Ability to prepare, configure, and test devices before handover. Strong organisational and time management skills, keeping systems and records up to date. Ability to coordinate with users and managers to arrange handovers. Experience delivering IT equipment both in person and remotely (Teams/phone). Experience managing and maintaining stock control systems. Ability to support mobile device setup (Apple and Samsung). Knowledge & Experience: Full UK Driving Licence required. Ability to troubleshoot common laptop hardware, software, and network issues. At least 12 months' experience in an IT support role. Experience working with structured processes and procedures. Able to work independently and as part of a team. Education & Qualifications: Degree in Computer Science or a related field (desirable, not essential). Equivalent practical experience will also be considered. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Job Title: Technical Support Manager Location: Remote Working Duration: Permanent, open to both Full Time & PT applicants We are recruiting for an experienced Technical Support Manager to manage a small team of Oracle Support Analysts. The Support Manager will play a pivotal role in ensuring the efficient operation of the Technical Support Team, meeting SLAs and driving continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster a collaborative and high performing team environment through coaching, mentoring and performance management. Conduct regular team meetings, one-on-one sessions and performance reviews. Support Desk Operations Ensure the Support Desk functions efficiently and achieves agreed SLAs. Monitor and report on Support Desk performance metrics, identifying areas for improvement. Input into monthly customer reporting. Act as the escalation point for complex issues and ensure timely resolution. ITIL Process Management Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management and Change Management. Ensure compliance with ITIL best practices and standards. Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned with organisational goals. Collaborate with stakeholders to ensure the Support Desk meets evolving business needs. Qualifications Bachelor s degree in IT, Business Administration, or related field (or equivalent experience). Proven experience in leading a Service Desk or IT support team. Strong knowledge of ITIL processes and certifications (e.g., ITIL Foundation) preferred. Experience with Oracle tools and systems is a plus. Excellent problem-solving and decision-making skills. Strong communication and interpersonal skills.
25/06/2026
Full time
Job Title: Technical Support Manager Location: Remote Working Duration: Permanent, open to both Full Time & PT applicants We are recruiting for an experienced Technical Support Manager to manage a small team of Oracle Support Analysts. The Support Manager will play a pivotal role in ensuring the efficient operation of the Technical Support Team, meeting SLAs and driving continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster a collaborative and high performing team environment through coaching, mentoring and performance management. Conduct regular team meetings, one-on-one sessions and performance reviews. Support Desk Operations Ensure the Support Desk functions efficiently and achieves agreed SLAs. Monitor and report on Support Desk performance metrics, identifying areas for improvement. Input into monthly customer reporting. Act as the escalation point for complex issues and ensure timely resolution. ITIL Process Management Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management and Change Management. Ensure compliance with ITIL best practices and standards. Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned with organisational goals. Collaborate with stakeholders to ensure the Support Desk meets evolving business needs. Qualifications Bachelor s degree in IT, Business Administration, or related field (or equivalent experience). Proven experience in leading a Service Desk or IT support team. Strong knowledge of ITIL processes and certifications (e.g., ITIL Foundation) preferred. Experience with Oracle tools and systems is a plus. Excellent problem-solving and decision-making skills. Strong communication and interpersonal skills.
Business Development Manager Derby and Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Derby and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary + OTE Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement Apply Today If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
25/06/2026
Full time
Business Development Manager Derby and Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Derby and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary + OTE Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement Apply Today If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Business Development Manager Rotherham & Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Rotherham and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
25/06/2026
Full time
Business Development Manager Rotherham & Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Rotherham and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Get Staffed Online Recruitment Limited
Woking, Surrey
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
25/06/2026
Full time
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
Business Development Manager - Construction, Property Services & Infrastructure Location North of England (Can Offer Hybrid Working) Employment Type Full-Time Permanent Job Summary Responsible for developing and growing a regional portfolio of business opportunities across construction, property services, infrastructure, facilities management and public sector markets. Lead the identification, development, retention, and expansion of client relationships, supporting sustainable business growth through strategic account management, opportunity development, bid support and stakeholder engagement. Work closely with operational, commercial, bid, finance, marketing, and delivery teams to secure profitable contracts, maintain key client relationships and strengthen market presence. Key Responsibilities Business Development & Growth Develop and maintain a qualified pipeline of opportunities aligned with business growth objectives. Identify and pursue new business opportunities across public and private sector markets. Deliver pipeline, forecasting, and order intake targets. Support long-term growth strategies through proactive market engagement and opportunity identification. Develop and implement account growth plans to increase market share and contract value. Client & Account Management Build and maintain strong relationships with key stakeholders, decision-makers and influencers. Develop multi-level client relationships across operational, commercial, procurement and asset management functions. Lead client engagement activities to support retention, growth and contract renewals. Conduct regular account reviews and identify opportunities for service enhancement and expansion. Ensure high levels of client satisfaction through proactive communication and issue resolution. Opportunity Development & Pre-Construction Lead opportunity capture activities from early engagement through to contract award. Work closely with operational and commercial teams to shape winning solutions. Support the development of project strategies, delivery methodologies, risk assessments and value propositions. Identify and prioritise opportunities based on strategic fit, probability of success and commercial return. Coordinate internal resources to maximise bid success rates. Bid & Proposal Support Contribute to pre-qualification questionnaires (PQQs), invitations to tender (ITTs), presentations and client interviews. Develop high-quality bid content, case studies, win themes and client-focused proposals. Support bid planning and submission activities to ensure compliance and quality. Collaborate with subject matter experts to develop compelling and competitive submissions. Commercial Management Support pricing strategies and commercial negotiations. Maintain awareness of contract mechanisms, performance measures, service level agreements and commercial risks. Assist in the development of commercially sustainable solutions. Support contract growth through the identification of variation and additional service opportunities. Market Intelligence & Reporting Maintain accurate records within CRM systems and business development databases. Track opportunities, contacts, meetings, forecasts and conversion rates. Monitor market trends, procurement pipelines, competitor activity, frameworks and policy developments. Produce regular reports on pipeline performance, risks, opportunities and business development activities. Identify emerging sectors and strategic growth opportunities. Collaboration & Leadership Work collaboratively across operational, commercial, finance, bid, marketing and support functions. Promote a customer-focused culture across the business. Support marketing initiatives, networking events, industry forums and client engagement activities. Act as an ambassador for the organisation, maintaining professionalism and integrity at all times. Qualifications & Experience Essential Proven experience in business development, account management, partnership development or client relationship management. Experience within construction, infrastructure, property services, facilities management, housing, utilities or related sectors. Demonstrable track record of winning, retaining and growing contracts. Strong commercial awareness and understanding of contract delivery models. Experience supporting tender, bid and pre-construction activities. Full UK driving licence and willingness to travel regionally. Desirable Knowledge of public sector procurement processes and frameworks. Experience within housing, repairs and maintenance, compliance, retrofit, decarbonisation, infrastructure or facilities management sectors. Familiarity with CRM systems such as Salesforce, HubSpot, Dynamics or equivalent. Understanding of social value, sustainability and Net Zero initiatives. Skills & Knowledge Excellent business development and client relationship management skills. Strong negotiation and influencing capability. Commercially aware with an understanding of pricing, risk and contract performance. Strong presentation, networking and communication skills. Ability to develop strategic account plans and growth strategies. Strong organisational and pipeline management capability. Experience managing multiple opportunities simultaneously. Proficient in Microsoft Office and CRM platforms. Ability to build relationships at all levels of an organisation. Personal Attributes Results-driven and motivated by achieving growth targets. Strong communicator with excellent interpersonal skills. Commercially focused and customer-oriented. Self-motivated and proactive. Strategic thinker with a solution-focused mindset. Professional, credible and confident when engaging senior stakeholders. Adaptable and able to manage changing priorities. Collaborative team player with strong relationship-building skills. Committed to continuous improvement and business success. What the Role Offers Opportunity to drive strategic growth within a dynamic and expanding business. Exposure to major clients, frameworks and long-term programmes. Professional development and career progression opportunities. Flexible and hybrid working arrangements. Competitive salary, bonus structure and benefits package.
25/06/2026
Full time
Business Development Manager - Construction, Property Services & Infrastructure Location North of England (Can Offer Hybrid Working) Employment Type Full-Time Permanent Job Summary Responsible for developing and growing a regional portfolio of business opportunities across construction, property services, infrastructure, facilities management and public sector markets. Lead the identification, development, retention, and expansion of client relationships, supporting sustainable business growth through strategic account management, opportunity development, bid support and stakeholder engagement. Work closely with operational, commercial, bid, finance, marketing, and delivery teams to secure profitable contracts, maintain key client relationships and strengthen market presence. Key Responsibilities Business Development & Growth Develop and maintain a qualified pipeline of opportunities aligned with business growth objectives. Identify and pursue new business opportunities across public and private sector markets. Deliver pipeline, forecasting, and order intake targets. Support long-term growth strategies through proactive market engagement and opportunity identification. Develop and implement account growth plans to increase market share and contract value. Client & Account Management Build and maintain strong relationships with key stakeholders, decision-makers and influencers. Develop multi-level client relationships across operational, commercial, procurement and asset management functions. Lead client engagement activities to support retention, growth and contract renewals. Conduct regular account reviews and identify opportunities for service enhancement and expansion. Ensure high levels of client satisfaction through proactive communication and issue resolution. Opportunity Development & Pre-Construction Lead opportunity capture activities from early engagement through to contract award. Work closely with operational and commercial teams to shape winning solutions. Support the development of project strategies, delivery methodologies, risk assessments and value propositions. Identify and prioritise opportunities based on strategic fit, probability of success and commercial return. Coordinate internal resources to maximise bid success rates. Bid & Proposal Support Contribute to pre-qualification questionnaires (PQQs), invitations to tender (ITTs), presentations and client interviews. Develop high-quality bid content, case studies, win themes and client-focused proposals. Support bid planning and submission activities to ensure compliance and quality. Collaborate with subject matter experts to develop compelling and competitive submissions. Commercial Management Support pricing strategies and commercial negotiations. Maintain awareness of contract mechanisms, performance measures, service level agreements and commercial risks. Assist in the development of commercially sustainable solutions. Support contract growth through the identification of variation and additional service opportunities. Market Intelligence & Reporting Maintain accurate records within CRM systems and business development databases. Track opportunities, contacts, meetings, forecasts and conversion rates. Monitor market trends, procurement pipelines, competitor activity, frameworks and policy developments. Produce regular reports on pipeline performance, risks, opportunities and business development activities. Identify emerging sectors and strategic growth opportunities. Collaboration & Leadership Work collaboratively across operational, commercial, finance, bid, marketing and support functions. Promote a customer-focused culture across the business. Support marketing initiatives, networking events, industry forums and client engagement activities. Act as an ambassador for the organisation, maintaining professionalism and integrity at all times. Qualifications & Experience Essential Proven experience in business development, account management, partnership development or client relationship management. Experience within construction, infrastructure, property services, facilities management, housing, utilities or related sectors. Demonstrable track record of winning, retaining and growing contracts. Strong commercial awareness and understanding of contract delivery models. Experience supporting tender, bid and pre-construction activities. Full UK driving licence and willingness to travel regionally. Desirable Knowledge of public sector procurement processes and frameworks. Experience within housing, repairs and maintenance, compliance, retrofit, decarbonisation, infrastructure or facilities management sectors. Familiarity with CRM systems such as Salesforce, HubSpot, Dynamics or equivalent. Understanding of social value, sustainability and Net Zero initiatives. Skills & Knowledge Excellent business development and client relationship management skills. Strong negotiation and influencing capability. Commercially aware with an understanding of pricing, risk and contract performance. Strong presentation, networking and communication skills. Ability to develop strategic account plans and growth strategies. Strong organisational and pipeline management capability. Experience managing multiple opportunities simultaneously. Proficient in Microsoft Office and CRM platforms. Ability to build relationships at all levels of an organisation. Personal Attributes Results-driven and motivated by achieving growth targets. Strong communicator with excellent interpersonal skills. Commercially focused and customer-oriented. Self-motivated and proactive. Strategic thinker with a solution-focused mindset. Professional, credible and confident when engaging senior stakeholders. Adaptable and able to manage changing priorities. Collaborative team player with strong relationship-building skills. Committed to continuous improvement and business success. What the Role Offers Opportunity to drive strategic growth within a dynamic and expanding business. Exposure to major clients, frameworks and long-term programmes. Professional development and career progression opportunities. Flexible and hybrid working arrangements. Competitive salary, bonus structure and benefits package.
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we are continuing to invest in our digital capabilities - strengthening our platforms, enhancing customer experience, and expanding our digital team. With several new roles being created, this is an exciting time to join Signet as we build a best-in-class digital function to support our future growth. We're looking for a commercially driven, data-savvy Trading Manager to lead our digital trading performance and help us deliver exceptional online experiences that truly sparkle. The Role As Trading Manager, you'll take ownership of our end-to-end digital trading performance, driving revenue growth through data-led decision making, continuous optimisation, and seamless customer journeys. You'll be at the heart of our eCommerce operation - shaping trading strategy, executing campaigns, and unlocking opportunities to maximise conversion, engagement, and commercial performance. This is a role for someone who thrives in a fast-paced environment, loves solving complex challenges, and knows how to turn insight into action. What you will be doing in the role: Own and deliver the digital trading strategy, aligned to ambitious commercial targets Drive online sales performance, identifying risks and opportunities to maximise results Lead the onsite customer journey, optimising every touchpoint across devices Use data, analytics and A/B testing to continuously improve conversion and engagement Oversee product merchandising, navigation and taxonomy to enhance performance Plan and execute promotional campaigns and trading calendar activity Take accountability for forecasting, reporting and trading insights Collaborate with Marketing, UX, Tech, Analytics, Finance and Commercial teams Partner with Buying & Merchandising to align range, stock and availability Lead and develop a high-performing trading team What you will bring to the role: You're a commercially minded digital expert who combines analytical thinking with creative problem-solving: Proven experience in eCommerce trading or digital merchandising Strong track record of driving online sales growth Advanced analytical skills (Excel, Adobe Analytics, Content Square or similar) Expertise in customer journey optimisation and CRO Strong understanding of onsite merchandising and search optimisation Experience working cross-functionally and influencing stakeholders Confident managing multiple priorities in a fast-paced environment A natural leader who can coach, inspire and develop others We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. JBRP1_UKTJ
25/06/2026
Full time
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we are continuing to invest in our digital capabilities - strengthening our platforms, enhancing customer experience, and expanding our digital team. With several new roles being created, this is an exciting time to join Signet as we build a best-in-class digital function to support our future growth. We're looking for a commercially driven, data-savvy Trading Manager to lead our digital trading performance and help us deliver exceptional online experiences that truly sparkle. The Role As Trading Manager, you'll take ownership of our end-to-end digital trading performance, driving revenue growth through data-led decision making, continuous optimisation, and seamless customer journeys. You'll be at the heart of our eCommerce operation - shaping trading strategy, executing campaigns, and unlocking opportunities to maximise conversion, engagement, and commercial performance. This is a role for someone who thrives in a fast-paced environment, loves solving complex challenges, and knows how to turn insight into action. What you will be doing in the role: Own and deliver the digital trading strategy, aligned to ambitious commercial targets Drive online sales performance, identifying risks and opportunities to maximise results Lead the onsite customer journey, optimising every touchpoint across devices Use data, analytics and A/B testing to continuously improve conversion and engagement Oversee product merchandising, navigation and taxonomy to enhance performance Plan and execute promotional campaigns and trading calendar activity Take accountability for forecasting, reporting and trading insights Collaborate with Marketing, UX, Tech, Analytics, Finance and Commercial teams Partner with Buying & Merchandising to align range, stock and availability Lead and develop a high-performing trading team What you will bring to the role: You're a commercially minded digital expert who combines analytical thinking with creative problem-solving: Proven experience in eCommerce trading or digital merchandising Strong track record of driving online sales growth Advanced analytical skills (Excel, Adobe Analytics, Content Square or similar) Expertise in customer journey optimisation and CRO Strong understanding of onsite merchandising and search optimisation Experience working cross-functionally and influencing stakeholders Confident managing multiple priorities in a fast-paced environment A natural leader who can coach, inspire and develop others We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. JBRP1_UKTJ
Business Development Manager Doncaster and Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Doncaster and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary + OTE Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement Apply Today If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
25/06/2026
Full time
Business Development Manager Doncaster and Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Doncaster and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary + OTE Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement Apply Today If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Business Development Manager Chesterfield and Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Chesterfield and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary + OTE Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement Apply Today If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
25/06/2026
Full time
Business Development Manager Chesterfield and Surrounding Areas 28,000 Basic Salary + Uncapped Commission Company Car Provided Full-Time Permanent The Opportunity Are you a driven sales professional looking to build a successful career within a growing and essential industry? Our client, a well-established and expanding waste management and recycling business, is seeking a motivated Business Development Manager to join their commercial sales team. This is an exciting opportunity to develop new business relationships, generate revenue, and help businesses improve their waste and recycling solutions. Offering a competitive basic salary, uncapped earning potential, and a company car, this role is ideal for an ambitious individual who enjoys winning new business and building long-term client relationships. The Role: As Business Development Manager, you will be responsible for identifying and securing new commercial customers across Chesterfield and the surrounding areas. You'll work closely with businesses of all sizes, understanding their waste management requirements and providing tailored solutions that deliver both cost savings and environmental benefits. This is a field-based role combining business development, client meetings, networking, and account management. Key Responsibilities: Generate new business opportunities through proactive prospecting and lead generation. Develop relationships with decision-makers across a range of commercial sectors. Conduct site visits and customer meetings to assess waste management requirements. Prepare and deliver tailored proposals and quotations. Negotiate contracts and close new business opportunities. Maintain an active sales pipeline and accurately update CRM systems. Work towards and exceed monthly and annual sales targets. Build strong long-term relationships with customers to maximise retention and additional revenue opportunities. Keep up to date with industry developments and competitor activity. About You: Previous experience in a Business Development, Sales Executive, Account Manager, Field Sales, or New Business role. Proven ability to generate and win new business. Strong communication, negotiation, and presentation skills. Self-motivated and target-driven approach. Comfortable managing your own diary and sales territory. Full UK Driving Licence. Experience within waste management, recycling, facilities management, utilities, or B2B services would be advantageous but is not essential. What's on Offer? 28,000 Basic Salary + OTE Uncapped Commission Structure Company Car Mobile Phone & Laptop Ongoing Training & Development Career Progression Opportunities Supportive and Established Team Environment Pension Scheme Holiday Entitlement Apply Today If you're an ambitious sales professional looking to join a growing business where your efforts are rewarded and your career can progress, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
About Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. We're innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. Culture matters to us. Celebrated as one of the 'Sunday Times UK's Best Places to Work' companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone. What We Do Tech for good! Our SaaS product Dentally , solves real-world problems across three core areas. Clinical ; AI powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds. Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging. Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms. Our Culture We are problem solvers, not ticket takers, and we champion creative problem-solving.Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user's experience. Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top-tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations-we are creating long-lasting partnerships that drive positive outcomes. Your Impact As a Team Lead in the support team, you will work within the team and alongside our practices. Responsible for your team, reporting to and working closely with the Support Manager, you will play a key role in executing our business and departmental strategies. This role requires the ability to lead and inspire your team to achieve set targets (Call targets, customer outcomes, NPS and retention). What You'll do Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs Coach team members in best practices, fostering a culture of continuous development Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability Maintain a trusting, collaborative environment, enabling the team to thrive Lead the recruitment efforts for your team, identifying and hiring top talent Promote an inclusive and diverse culture, in line with the Henry Schein One values What You'll Bring With You Experience on a support desk and managing teams through change Ability to collaborate and coordinate work with multiple departments and stakeholders Ability to multi-task and stay organised in a dynamic work environment, with excellent attention to detail Innovative and creative, with the ability to develop, deliver and evaluate brilliant ideas Credible, confident and articulate, with excellent communication and presentation skills Uncover needs, and be able to challenge customer assumptions in a constructive and business-like fashion Excellent independent decision making, analysis and problem-solving skills Highly developed interpersonal and relationship skills Excellent verbal and written communication skills Solid experience in coaching, developing and motivating staff Diversity Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We're making a difference every day and you can too. Our Values Everyone at Henry Schein One is encouraged to live and demonstrate our core values: Community Each Person is as Important as the Next Open Communication Diversity & Inclusion Caring Corporate Citizenship Shared Success Career Ethics Recognise Creativity & Encourage it People are our Greatest Asset Our Hiring Process We've made our process as simple as possible whilst also allowing youto meet multiple members of the team, giving us valuable viewpoints on your experience. For most roles, all interviews are viaZoom and we aim to get you through out process in about 2 weeks. We look forward to hearing from you :)
25/06/2026
Full time
About Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. We're innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. Culture matters to us. Celebrated as one of the 'Sunday Times UK's Best Places to Work' companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone. What We Do Tech for good! Our SaaS product Dentally , solves real-world problems across three core areas. Clinical ; AI powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds. Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging. Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms. Our Culture We are problem solvers, not ticket takers, and we champion creative problem-solving.Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user's experience. Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top-tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations-we are creating long-lasting partnerships that drive positive outcomes. Your Impact As a Team Lead in the support team, you will work within the team and alongside our practices. Responsible for your team, reporting to and working closely with the Support Manager, you will play a key role in executing our business and departmental strategies. This role requires the ability to lead and inspire your team to achieve set targets (Call targets, customer outcomes, NPS and retention). What You'll do Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs Coach team members in best practices, fostering a culture of continuous development Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability Maintain a trusting, collaborative environment, enabling the team to thrive Lead the recruitment efforts for your team, identifying and hiring top talent Promote an inclusive and diverse culture, in line with the Henry Schein One values What You'll Bring With You Experience on a support desk and managing teams through change Ability to collaborate and coordinate work with multiple departments and stakeholders Ability to multi-task and stay organised in a dynamic work environment, with excellent attention to detail Innovative and creative, with the ability to develop, deliver and evaluate brilliant ideas Credible, confident and articulate, with excellent communication and presentation skills Uncover needs, and be able to challenge customer assumptions in a constructive and business-like fashion Excellent independent decision making, analysis and problem-solving skills Highly developed interpersonal and relationship skills Excellent verbal and written communication skills Solid experience in coaching, developing and motivating staff Diversity Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We're making a difference every day and you can too. Our Values Everyone at Henry Schein One is encouraged to live and demonstrate our core values: Community Each Person is as Important as the Next Open Communication Diversity & Inclusion Caring Corporate Citizenship Shared Success Career Ethics Recognise Creativity & Encourage it People are our Greatest Asset Our Hiring Process We've made our process as simple as possible whilst also allowing youto meet multiple members of the team, giving us valuable viewpoints on your experience. For most roles, all interviews are viaZoom and we aim to get you through out process in about 2 weeks. We look forward to hearing from you :)
Get Staffed Online Recruitment Limited
Woking, Surrey
Associate Project Manager Apprentice Full Time; Hybrid (time split between Woking, Surrey office and home) Salary: 0 12 months Gross £15,600 per annum / months Gross £21,157 per annum with a maximum £300 per month contribution towards travel expenses Announced in 2020 as one of the UK s top 70 most ambitious high growth technology companies, our client has also been listed twice as a Top 100 Apprenticeship Employer and won employer of the year at The National Apprenticeship Awards, regionally and nationally. With around 45% of their employees being current or qualified apprentices, they truly invest in developing homegrown talent. Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Associate Project Manager Apprentice will support the successful delivery of digital projects across the business while developing the knowledge, skills, and behaviours required for a career in project management. Working alongside experienced Project Managers and delivery teams, you will assist with project planning, coordination, stakeholder and customer communication, risk and issue management, reporting, and administrative activities. As you develop into this role you will ensure projects are delivered on time, learn budgeting skills and how to work to the required quality standards, while building a strong foundation in project management methodologies, tools, and best practices. The role will learn practical, hands-on experience as you work towards an Associate Project Manager Level 4 qualification. Job Specification: Support Project Managers in the planning, coordination, delivery, and closure of digital projects. Maintain project documentation, including project plans, RAID logs, action trackers, and status reports for multiple projects. Coordinate project meetings, workshops, and stakeholder sessions, including preparing agendas and recording actions. Monitor project progress, milestones, deliverables, and dependencies, escalating risks and issues where appropriate. Assist with stakeholder communications and the preparation of project updates, reports, and presentations. Support project governance processes and ensure project information is accurate, up to date, and compliant with company standards. Work collaboratively with internal teams, customers, suppliers, and other stakeholders to support successful project delivery. Contribute to risk, issue, change, and action management activities throughout the project lifecycle. Identify opportunities for continuous improvement and contribute to lessons learned and process enhancement activities. Complete all apprenticeship learning, training, and assessments while developing project management knowledge, skills, and professional behaviours. Minimum Required Experience (including personal qualities): Strong interest in project management, business operations, technology, and AI, with a focus on building a long-term career in project delivery. Strong organisational skills with the ability to manage multiple tasks and priorities. Good written and verbal communication skills. Ability to work effectively as part of a team and build positive working relationships. Strong attention to detail and commitment to producing accurate work. Proactive approach to learning and personal development. Ability to problem-solve and think logically. Positive attitude, willingness to learn, and a professional approach to work. GCSEs (or equivalent) in English and Mathematics at Grade 4/C or above. Nice To Haves: Previous experience in an administrative, customer service, office-based, or project support role. Experience using collaboration and project management tools such as Jira, Trello, Asana, or Microsoft Project.
25/06/2026
Full time
Associate Project Manager Apprentice Full Time; Hybrid (time split between Woking, Surrey office and home) Salary: 0 12 months Gross £15,600 per annum / months Gross £21,157 per annum with a maximum £300 per month contribution towards travel expenses Announced in 2020 as one of the UK s top 70 most ambitious high growth technology companies, our client has also been listed twice as a Top 100 Apprenticeship Employer and won employer of the year at The National Apprenticeship Awards, regionally and nationally. With around 45% of their employees being current or qualified apprentices, they truly invest in developing homegrown talent. Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Associate Project Manager Apprentice will support the successful delivery of digital projects across the business while developing the knowledge, skills, and behaviours required for a career in project management. Working alongside experienced Project Managers and delivery teams, you will assist with project planning, coordination, stakeholder and customer communication, risk and issue management, reporting, and administrative activities. As you develop into this role you will ensure projects are delivered on time, learn budgeting skills and how to work to the required quality standards, while building a strong foundation in project management methodologies, tools, and best practices. The role will learn practical, hands-on experience as you work towards an Associate Project Manager Level 4 qualification. Job Specification: Support Project Managers in the planning, coordination, delivery, and closure of digital projects. Maintain project documentation, including project plans, RAID logs, action trackers, and status reports for multiple projects. Coordinate project meetings, workshops, and stakeholder sessions, including preparing agendas and recording actions. Monitor project progress, milestones, deliverables, and dependencies, escalating risks and issues where appropriate. Assist with stakeholder communications and the preparation of project updates, reports, and presentations. Support project governance processes and ensure project information is accurate, up to date, and compliant with company standards. Work collaboratively with internal teams, customers, suppliers, and other stakeholders to support successful project delivery. Contribute to risk, issue, change, and action management activities throughout the project lifecycle. Identify opportunities for continuous improvement and contribute to lessons learned and process enhancement activities. Complete all apprenticeship learning, training, and assessments while developing project management knowledge, skills, and professional behaviours. Minimum Required Experience (including personal qualities): Strong interest in project management, business operations, technology, and AI, with a focus on building a long-term career in project delivery. Strong organisational skills with the ability to manage multiple tasks and priorities. Good written and verbal communication skills. Ability to work effectively as part of a team and build positive working relationships. Strong attention to detail and commitment to producing accurate work. Proactive approach to learning and personal development. Ability to problem-solve and think logically. Positive attitude, willingness to learn, and a professional approach to work. GCSEs (or equivalent) in English and Mathematics at Grade 4/C or above. Nice To Haves: Previous experience in an administrative, customer service, office-based, or project support role. Experience using collaboration and project management tools such as Jira, Trello, Asana, or Microsoft Project.
Location: Corsham (3 days per week onsite) with occasional travel to other UK sites Security Clearance: Active SC Clearance required (DV Clearance highly desirable) Salary: Competitive and negotiable depending on experience Type: Permanent The Opportunity We are seeking an experienced Service Delivery Manager to join a growing and high-profile technology environment supporting critical services and stakeholders across multiple locations. This is an excellent opportunity for a customer-focused professional who excels at building strong relationships, driving service excellence, and ensuring customers are engaged throughout the delivery journey. The successful candidate will act as a key interface between technical teams and customers, ensuring services are delivered effectively while maintaining a strong focus on communication, continuous improvement, and stakeholder satisfaction. Key Responsibilities Own and manage service delivery across a portfolio of customers and services. Build trusted relationships with stakeholders and ensure customers remain informed and engaged throughout the service life cycle. Act as the primary point of contact for service-related issues, escalations, and performance discussions. Facilitate regular service reviews and provide meaningful reporting against agreed service levels. Drive continual service improvement initiatives and identify opportunities to enhance service performance. Work collaboratively with technical and operational teams to ensure effective service delivery. Manage risks, issues, and dependencies impacting service outcomes. Support transition activities for new and changing services. Travel to customer and operational sites as required. Skills & Experience Proven experience in a Service Delivery Manager or similar customer-facing service management role. Strong stakeholder engagement and relationship management skills. Demonstrable experience of taking customers on the journey through change, transformation, or service improvement initiatives. Experience managing service performance, governance, and reporting. Excellent communication and influencing skills. Ability to work effectively within secure and complex environments. Desirable Skills ITIL Foundation certification or equivalent Service Management experience. Experience working within highly regulated or secure environments. Active DV Clearance. What We're Looking For We're looking for someone who combines strong operational delivery with excellent customer engagement skills. You will be proactive, relationship-focused, and capable of translating complex service information into meaningful outcomes for stakeholders. If you're passionate about service excellence and enjoy working closely with customers to deliver value, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
25/06/2026
Full time
Location: Corsham (3 days per week onsite) with occasional travel to other UK sites Security Clearance: Active SC Clearance required (DV Clearance highly desirable) Salary: Competitive and negotiable depending on experience Type: Permanent The Opportunity We are seeking an experienced Service Delivery Manager to join a growing and high-profile technology environment supporting critical services and stakeholders across multiple locations. This is an excellent opportunity for a customer-focused professional who excels at building strong relationships, driving service excellence, and ensuring customers are engaged throughout the delivery journey. The successful candidate will act as a key interface between technical teams and customers, ensuring services are delivered effectively while maintaining a strong focus on communication, continuous improvement, and stakeholder satisfaction. Key Responsibilities Own and manage service delivery across a portfolio of customers and services. Build trusted relationships with stakeholders and ensure customers remain informed and engaged throughout the service life cycle. Act as the primary point of contact for service-related issues, escalations, and performance discussions. Facilitate regular service reviews and provide meaningful reporting against agreed service levels. Drive continual service improvement initiatives and identify opportunities to enhance service performance. Work collaboratively with technical and operational teams to ensure effective service delivery. Manage risks, issues, and dependencies impacting service outcomes. Support transition activities for new and changing services. Travel to customer and operational sites as required. Skills & Experience Proven experience in a Service Delivery Manager or similar customer-facing service management role. Strong stakeholder engagement and relationship management skills. Demonstrable experience of taking customers on the journey through change, transformation, or service improvement initiatives. Experience managing service performance, governance, and reporting. Excellent communication and influencing skills. Ability to work effectively within secure and complex environments. Desirable Skills ITIL Foundation certification or equivalent Service Management experience. Experience working within highly regulated or secure environments. Active DV Clearance. What We're Looking For We're looking for someone who combines strong operational delivery with excellent customer engagement skills. You will be proactive, relationship-focused, and capable of translating complex service information into meaningful outcomes for stakeholders. If you're passionate about service excellence and enjoy working closely with customers to deliver value, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Business Administrator £13.45 per hour (via Umbrella) 3 Month Rolling Contract Birmingham (Onsite) SCC Flex Contract We are seeking a detail-oriented Business Administrator to support Repair Centre operations onsite in Birmingham . This is an excellent opportunity for a proactive Business Administrator to provide critical administrative and inventory support within a fast-paced environment. Your responsibilities as the Business Administrator: Provide a professional administration service to local Repair Centre teams Monitor and process reactive queues within the Repair Centre Carry out relevant warranty administration processes ( eg logging claims, arranging part returns) Ensure telephones are answered promptly and professionally at all times Request and receipt parts as required Escalate to Regional Operational Team Leads where parts are outstanding and risk breaching return criteria Escalate any process non-conformances to the Line Manager Adhere to all relevant ISO standards and procedures Provide support and cover for inventory activities when required Handle physical items of varying size and weight (with assistance where required ) Maintain a clean and organised work area and ensure proper use of company property Follow all Health & Safety requirements in line with SCC Group policies Support management teams in the daily running of the centre and assist with additional duties as needed As a successful Business Administrator, you will have: Excellent administration skills with strong organisational ability Ability to manage day-to-day tasks within agreed timescales Strong communication skills, both written and verbal Ability to work effectively under pressure and meet deadlines High attention to detail and accuracy A professional and mature approach to work duties Understanding of processes and procedures Ability to provide excellent service to both internal and external customers Knowledge of stock processes and inventory management ( advantageous ) Eligibility to obtain SC clearance If you are a motivated Business Administrator looking for your next contract opportunity in a dynamic environment, we d love to hear from you. Apply today professional references required . NOTE: At SCC, we take the privacy and security of your information very seriously. Any information we hold will be handled in accordance with current data protection legislation. Upon submitting your application, SCC will process your information in line with our privacy policy, which can be found on our website under Legal Privacy Notice Flexible Resourcing.
25/06/2026
Contractor
Business Administrator £13.45 per hour (via Umbrella) 3 Month Rolling Contract Birmingham (Onsite) SCC Flex Contract We are seeking a detail-oriented Business Administrator to support Repair Centre operations onsite in Birmingham . This is an excellent opportunity for a proactive Business Administrator to provide critical administrative and inventory support within a fast-paced environment. Your responsibilities as the Business Administrator: Provide a professional administration service to local Repair Centre teams Monitor and process reactive queues within the Repair Centre Carry out relevant warranty administration processes ( eg logging claims, arranging part returns) Ensure telephones are answered promptly and professionally at all times Request and receipt parts as required Escalate to Regional Operational Team Leads where parts are outstanding and risk breaching return criteria Escalate any process non-conformances to the Line Manager Adhere to all relevant ISO standards and procedures Provide support and cover for inventory activities when required Handle physical items of varying size and weight (with assistance where required ) Maintain a clean and organised work area and ensure proper use of company property Follow all Health & Safety requirements in line with SCC Group policies Support management teams in the daily running of the centre and assist with additional duties as needed As a successful Business Administrator, you will have: Excellent administration skills with strong organisational ability Ability to manage day-to-day tasks within agreed timescales Strong communication skills, both written and verbal Ability to work effectively under pressure and meet deadlines High attention to detail and accuracy A professional and mature approach to work duties Understanding of processes and procedures Ability to provide excellent service to both internal and external customers Knowledge of stock processes and inventory management ( advantageous ) Eligibility to obtain SC clearance If you are a motivated Business Administrator looking for your next contract opportunity in a dynamic environment, we d love to hear from you. Apply today professional references required . NOTE: At SCC, we take the privacy and security of your information very seriously. Any information we hold will be handled in accordance with current data protection legislation. Upon submitting your application, SCC will process your information in line with our privacy policy, which can be found on our website under Legal Privacy Notice Flexible Resourcing.
Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What were looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What youll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UKs fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000?customers trust us to manage more than £108.7?billion of assets. By continually striving to make investing simpler and more accessible, were helping more people take control of their financial futures. Were proud to be recognised as one of the UKs Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026?a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of?50% of your working time per month?spent in the office. For new starters, theres an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity Were committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. JBRP1_UKTJ
25/06/2026
Full time
Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What were looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What youll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UKs fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000?customers trust us to manage more than £108.7?billion of assets. By continually striving to make investing simpler and more accessible, were helping more people take control of their financial futures. Were proud to be recognised as one of the UKs Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026?a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of?50% of your working time per month?spent in the office. For new starters, theres an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity Were committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. JBRP1_UKTJ
This is an excellent opportunity to join a growing organisation that invests heavily in its people, offers genuine progression opportunities and rewards success with excellent earning potential. The Role You will be responsible for identifying and securing new business opportunities, managing the full sales cycle and developing long-term customer relationships across installation, service and maintenance contracts. Working closely with senior leadership, you will drive sustainable revenue growth while promoting a trusted and well-established brand within the industry. Key Responsibilities Generate and secure new business opportunities. Build and maintain long-term customer relationships. Manage the full sales cycle from prospecting through to contract mobilisation. Conduct customer meetings and site surveys. Produce proposals, quotations and commercial presentations. Negotiate and secure profitable contracts. Maintain and manage a healthy sales pipeline. Increase market presence through networking and relationship development. Identify opportunities for cross-selling and upselling services. Requirements Proven Fire & Security industry experience. Strong business development background. Experience selling installation projects. Experience selling service and maintenance contracts. Excellent communication and negotiation skills. Strong commercial awareness. Self-motivated and target-driven approach. Package & Benefits £35,000 - £45,000 basic salary. Up to £70,000 OTE. Hybrid working. 9-day working fortnight. 25 days annual leave plus Bank Holidays. Holiday entitlement increasing with service. Pension scheme. Death in Service insurance. Employee Assistance Programme. Mental health and GP support services. Ongoing professional development. Career progression opportunities. If you are a driven Fire & Security sales professional looking to take the next step in your career, apply today for immediate consideration. JBRP1_UKTJ
25/06/2026
Full time
This is an excellent opportunity to join a growing organisation that invests heavily in its people, offers genuine progression opportunities and rewards success with excellent earning potential. The Role You will be responsible for identifying and securing new business opportunities, managing the full sales cycle and developing long-term customer relationships across installation, service and maintenance contracts. Working closely with senior leadership, you will drive sustainable revenue growth while promoting a trusted and well-established brand within the industry. Key Responsibilities Generate and secure new business opportunities. Build and maintain long-term customer relationships. Manage the full sales cycle from prospecting through to contract mobilisation. Conduct customer meetings and site surveys. Produce proposals, quotations and commercial presentations. Negotiate and secure profitable contracts. Maintain and manage a healthy sales pipeline. Increase market presence through networking and relationship development. Identify opportunities for cross-selling and upselling services. Requirements Proven Fire & Security industry experience. Strong business development background. Experience selling installation projects. Experience selling service and maintenance contracts. Excellent communication and negotiation skills. Strong commercial awareness. Self-motivated and target-driven approach. Package & Benefits £35,000 - £45,000 basic salary. Up to £70,000 OTE. Hybrid working. 9-day working fortnight. 25 days annual leave plus Bank Holidays. Holiday entitlement increasing with service. Pension scheme. Death in Service insurance. Employee Assistance Programme. Mental health and GP support services. Ongoing professional development. Career progression opportunities. If you are a driven Fire & Security sales professional looking to take the next step in your career, apply today for immediate consideration. JBRP1_UKTJ
