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Trinity College London
Lead Business Analyst
Trinity College London London, UK
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
14/05/2026
Full time
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
The National Archives
Digital & Technology Infrastructure Services Manager
The National Archives Kew, Richmond, UK
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Huntress - Bracknell
Complex Project Manager - Hybrid Cloud & Data
Huntress - Bracknell South Bank, Yorkshire
We are currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. Job Title: Project Manager - Hybrid Cloud & Data Location: Remote within the UK with potential travel to London/Manchester Rate: 350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets and resource allocation Deliver projects in line with agreed objectives, quality standards and stakeholder expectations Manage project risks, issues and dependencies, ensuring effective mitigation and resolution strategies are in place Engage with project sponsors, executives and clients to manage expectations and maintain strong stakeholder relationships Communicate technical concepts clearly to non-technical stakeholders to ensure alignment with business objectives Support operational and support teams with continuous improvement initiatives and delivery governance Ensure timely resolution and quality compliance of escalated incidents in line with agreed SLAs Conduct root cause analysis and trend analysis to identify operational improvements and corrective actions Validate change implementation plans and support capacity planning activities Produce and maintain project documentation, governance artefacts and standard operating procedures Mentor team members and support knowledge sharing across delivery teams Participate in customer meetings to gather feedback and enhance service delivery and customer satisfaction Required Skills & Experience: Demonstrable Project Management experience delivering complex projects and initiatives Strong understanding of project risks, issues and dependency management Experience working with project management methodologies including Agile, Waterfall and PRINCE2 Hands-on experience with project management tools such as Microsoft Project, Primavera and JIRA Strong organisational, communication and stakeholder management skills Ability to build consensus, manage expectations and facilitate decision-making processes Strong analytical skills with experience conducting trend analysis and root cause investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative and fast-paced delivery environment. To apply, please submit your CV along with your availability and current day rate expectations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
21/05/2026
Seasonal
We are currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. Job Title: Project Manager - Hybrid Cloud & Data Location: Remote within the UK with potential travel to London/Manchester Rate: 350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets and resource allocation Deliver projects in line with agreed objectives, quality standards and stakeholder expectations Manage project risks, issues and dependencies, ensuring effective mitigation and resolution strategies are in place Engage with project sponsors, executives and clients to manage expectations and maintain strong stakeholder relationships Communicate technical concepts clearly to non-technical stakeholders to ensure alignment with business objectives Support operational and support teams with continuous improvement initiatives and delivery governance Ensure timely resolution and quality compliance of escalated incidents in line with agreed SLAs Conduct root cause analysis and trend analysis to identify operational improvements and corrective actions Validate change implementation plans and support capacity planning activities Produce and maintain project documentation, governance artefacts and standard operating procedures Mentor team members and support knowledge sharing across delivery teams Participate in customer meetings to gather feedback and enhance service delivery and customer satisfaction Required Skills & Experience: Demonstrable Project Management experience delivering complex projects and initiatives Strong understanding of project risks, issues and dependency management Experience working with project management methodologies including Agile, Waterfall and PRINCE2 Hands-on experience with project management tools such as Microsoft Project, Primavera and JIRA Strong organisational, communication and stakeholder management skills Ability to build consensus, manage expectations and facilitate decision-making processes Strong analytical skills with experience conducting trend analysis and root cause investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative and fast-paced delivery environment. To apply, please submit your CV along with your availability and current day rate expectations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Resourgenix Ltd
Service Operations Analyst
Resourgenix Ltd
Service Operations Analyst The Service Operations Analyst is responsible for managing the delivery of a range ITIL processes including Problem, Change, Release and Deployment, Continuous Service Improvement, Supplier and Service Assurance and Asset Management to ensure services are delivered to meet agreed service levels with minimum disruption. Council experience essential. Key Unit Accountabilities Responsible for initiating and monitoring actions to investigate and resolve problems in systems, processes, and services. Assists with the implementation of agreed remedies and preventative measures to assure continuity and avoid disruption to business services ensuring high level of customer satisfaction. Responsible for monitoring service component capacity and initiates actions to resolve any shortfalls according to agreed procedures to ensure continuity of service and avoid disruption to business services. Responsible for ensuring that tracking and monitoring of performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are created, analysed and distributed, issues are resolved and identified improvements are delivered through the Continuous Service Improvement Plan Responsible for controlling IT assets, including business and operational software licencing, ensuring that administration of the acquisition, storage, distribution, movement, and disposal of assets is carried out to reduce cost, maintain security and enable reuse and avoiding unnecessary acquisition. Responsible for working with Technology Assurance and Operations teams to implement arrangements for disaster recovery and documents recovery procedures in order to ensure a rapid recovery of business services reducing any adverse impact on business operations. Responsible for assessing, analysing, developing, documenting, and controlling the implementation of changes based on requests for change to ensure continuity of operations and avoidance of incidents resulting from IT change in the business environment. Responsible for administration of the Release and Deployment process working collaboratively with Project and Operational teams to ensure that new and changing technologies and services are transitioned and accepted into service to ensure efficient and controlled operation in the business environment. Responsible for ensuring that services and components meet and continue to meet all of their agreed performance targets and service levels to ensure continuity of business services and avoid disruption that would adversely impact business services. Responsible for the production, analysis and communication of Management Information reports designed to support IT decisions and ensure continuous service improvement. Responsible for agreeing a personal development plan with the line manager, working to achieve it, and for demonstrating a continuous approach to personal professional development. The post holder should be prepared to work outside of normal hours, including attending evening meetings, and occasional weekend working. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross organisational groups and task teams. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others, Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling.
21/05/2026
Contractor
Service Operations Analyst The Service Operations Analyst is responsible for managing the delivery of a range ITIL processes including Problem, Change, Release and Deployment, Continuous Service Improvement, Supplier and Service Assurance and Asset Management to ensure services are delivered to meet agreed service levels with minimum disruption. Council experience essential. Key Unit Accountabilities Responsible for initiating and monitoring actions to investigate and resolve problems in systems, processes, and services. Assists with the implementation of agreed remedies and preventative measures to assure continuity and avoid disruption to business services ensuring high level of customer satisfaction. Responsible for monitoring service component capacity and initiates actions to resolve any shortfalls according to agreed procedures to ensure continuity of service and avoid disruption to business services. Responsible for ensuring that tracking and monitoring of performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are created, analysed and distributed, issues are resolved and identified improvements are delivered through the Continuous Service Improvement Plan Responsible for controlling IT assets, including business and operational software licencing, ensuring that administration of the acquisition, storage, distribution, movement, and disposal of assets is carried out to reduce cost, maintain security and enable reuse and avoiding unnecessary acquisition. Responsible for working with Technology Assurance and Operations teams to implement arrangements for disaster recovery and documents recovery procedures in order to ensure a rapid recovery of business services reducing any adverse impact on business operations. Responsible for assessing, analysing, developing, documenting, and controlling the implementation of changes based on requests for change to ensure continuity of operations and avoidance of incidents resulting from IT change in the business environment. Responsible for administration of the Release and Deployment process working collaboratively with Project and Operational teams to ensure that new and changing technologies and services are transitioned and accepted into service to ensure efficient and controlled operation in the business environment. Responsible for ensuring that services and components meet and continue to meet all of their agreed performance targets and service levels to ensure continuity of business services and avoid disruption that would adversely impact business services. Responsible for the production, analysis and communication of Management Information reports designed to support IT decisions and ensure continuous service improvement. Responsible for agreeing a personal development plan with the line manager, working to achieve it, and for demonstrating a continuous approach to personal professional development. The post holder should be prepared to work outside of normal hours, including attending evening meetings, and occasional weekend working. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross organisational groups and task teams. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others, Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling.
Manager, Workplace Safety
News Corporation
About Our Organization Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About Global Risk, Security & Resilience The Global Risk, Security and Resilience team manages the company's operational risks and advises the business on other commercial, strategic or reputational challenges that may arise. With functions covering audits & investigations, business resilience (incident & crisis management, business continuity), digital risk, event security, global operations & insights, health, safety & wellness, high risk & newsroom safety and workplace security, the department covers a diverse technical portfolio leveraged to ensure risks are reasonably managed, security threats addressed and disruptions limited in support of Dow Jones' strategic goals. About the Role The Manager, Workplace Safety & Security is based out of our London Office. Excluding travel, this is an in office position, and the role holder can expect to travel 20% of the year across AMER, APAC and EMEA regions. You will report to the Director for Workplace Safety & Security. You will work collaboratively with business unit leaders in Global Real Estate, Engineering Technology, Finance, People, IT, as well as external consultants, vendors, and other key stakeholders, to develop and implement innovative security programs that align with Dow Jones' core business, brand, and culture objectives. You oversee and manage all security systems and workplace projects on an enterprise wide basis, including access control, CCTV, visitor management, and alarm systems (both hardware and software), as well as other physical security technologies across Dow Jones' domestic and international operations. You will also conduct and support physical security surveys and risk assessments at Dow Jones offices globally. You Will Perform and coordinate physical security risk assessments of Dow Jones offices and facilities to identify and recommend the most appropriate and cost effective hardware and/or systems to satisfy workplace safety and security requirements. Manage the deployment and implementation of enterprise wide security systems, supervise and follow up on installation, proper operation, and final system acceptance prior to activation. Support global Workplace Safety and Security strategies, objectives, resourcing, governance, and reporting. Effectively manage concurrent priorities, including research, coordination, operational planning, project planning, stakeholder management/communications, logistics, and administrative functions such as weekly/monthly reporting. Keep current on new technology and integrations strategy and update existing security hardware and systems as needed. Support the security staff in training of security systems, hardware, and technology. Work as a liaison between IT, office staff/management and outside vendors. Help ensure the safety and security of Dow Jones employees, contractors, assets, property and business operations against current and emerging threats, while promoting an innovative, risk informed approach and driving creative, contemporary solutions. Ensure broad customer, partner and other stakeholder engagement with goals, reporting and practical efforts to align security and safety risk management with business objectives. Inform strategies and operational goals with usable intelligence, data and industry trends to drive new initiatives, innovations, corrective action and constant improvement. Support the implementation, maintenance, and accountability of the delivery of workplace safety policies, training, procedures, guidelines, standards, and best practices and evaluate enterprise wide effectiveness and compliance. Support cost and operationally efficient sourcing efforts, vendor services, budgets, timelines, and resourcing plans. Lead project teams, develop comprehensive project plans, and contribute to broader, critical risk planning initiatives, as well as support emerging global safety and resilience initiatives. Attend professional events and courses to stay abreast of new solutions - especially technologies - that may be relevant to safely delivering our workplace safety and security strategy. With the support of the company and leadership, invest in yourself to achieve rewarding professional growth. You have As this is a visible role with an important remit, it is important that you have solid experience in workplace safety and security management within a large global organization. You will need strong influencing skills at senior levels and be both highly analytical and have the ability to drive operational results. 5-7 years of proven experience in global safety or security management within complex organizations. This includes at least 3 years in a leadership role, demonstrating a comprehensive grasp of both practical and theoretical security frameworks. Membership in a recognized security organization is desirable. This position requires someone who is detail oriented and highly organized with excellent interpersonal skills. Strong written and verbal communication skills are essential, along with solid computer proficiency in Google apps, including Gmail, Calendar, Hangouts, Drive, Docs, and Sheets. A keen analytical ability, use a high degree of judgment to determine the proper process to follow under all types of circumstances, including project related deadlines, troubles, and product dissemination. Relevant corporate security qualifications (ASIS - CPP, PSP, PCI) are preferred. A critical thinker. Able to understand complex situations and provide unique solutions with appropriate levels of detail. Experience with successful vendor management and contract negotiations. Passion for solving complex problems and building scalable processes - particularly related to the exploitation of data and systems for broad and consistent solution implementation. A collegial, dynamic and proactive contributor with a desire for continuous learning, development and career growth. Familiarity with investigative techniques, enabling technology platforms, case management software, and forensic evidence/chain of custody mapping. You are interested in global events and have a good understanding of how social, political, environmental, economic and conflict dynamics can affect enterprise risk and security. Excellent verbal and written communication skills - you must be able to brief and influence effectively and translate complex technical concepts into understandable terms. Careful information sharing is critical as is tailoring your communications style for various audiences. Demonstrated ability to plan in a clear and structured manner, set objectives and milestones and deliver impactful results. Preferred Qualities Experience applying risk management, security, and training solutions within a media, data or content organization. An understanding of the relationship between risk, digital/physical safety and relevant legal matters. Bachelor of Science in Security Management, Criminal Justice or Business Administration. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Education Benefits Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - People - Security Job Category: Administration, Facilities & Secretarial Union Status: Non-Union role Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires . click apply for full job details
21/05/2026
Full time
About Our Organization Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About Global Risk, Security & Resilience The Global Risk, Security and Resilience team manages the company's operational risks and advises the business on other commercial, strategic or reputational challenges that may arise. With functions covering audits & investigations, business resilience (incident & crisis management, business continuity), digital risk, event security, global operations & insights, health, safety & wellness, high risk & newsroom safety and workplace security, the department covers a diverse technical portfolio leveraged to ensure risks are reasonably managed, security threats addressed and disruptions limited in support of Dow Jones' strategic goals. About the Role The Manager, Workplace Safety & Security is based out of our London Office. Excluding travel, this is an in office position, and the role holder can expect to travel 20% of the year across AMER, APAC and EMEA regions. You will report to the Director for Workplace Safety & Security. You will work collaboratively with business unit leaders in Global Real Estate, Engineering Technology, Finance, People, IT, as well as external consultants, vendors, and other key stakeholders, to develop and implement innovative security programs that align with Dow Jones' core business, brand, and culture objectives. You oversee and manage all security systems and workplace projects on an enterprise wide basis, including access control, CCTV, visitor management, and alarm systems (both hardware and software), as well as other physical security technologies across Dow Jones' domestic and international operations. You will also conduct and support physical security surveys and risk assessments at Dow Jones offices globally. You Will Perform and coordinate physical security risk assessments of Dow Jones offices and facilities to identify and recommend the most appropriate and cost effective hardware and/or systems to satisfy workplace safety and security requirements. Manage the deployment and implementation of enterprise wide security systems, supervise and follow up on installation, proper operation, and final system acceptance prior to activation. Support global Workplace Safety and Security strategies, objectives, resourcing, governance, and reporting. Effectively manage concurrent priorities, including research, coordination, operational planning, project planning, stakeholder management/communications, logistics, and administrative functions such as weekly/monthly reporting. Keep current on new technology and integrations strategy and update existing security hardware and systems as needed. Support the security staff in training of security systems, hardware, and technology. Work as a liaison between IT, office staff/management and outside vendors. Help ensure the safety and security of Dow Jones employees, contractors, assets, property and business operations against current and emerging threats, while promoting an innovative, risk informed approach and driving creative, contemporary solutions. Ensure broad customer, partner and other stakeholder engagement with goals, reporting and practical efforts to align security and safety risk management with business objectives. Inform strategies and operational goals with usable intelligence, data and industry trends to drive new initiatives, innovations, corrective action and constant improvement. Support the implementation, maintenance, and accountability of the delivery of workplace safety policies, training, procedures, guidelines, standards, and best practices and evaluate enterprise wide effectiveness and compliance. Support cost and operationally efficient sourcing efforts, vendor services, budgets, timelines, and resourcing plans. Lead project teams, develop comprehensive project plans, and contribute to broader, critical risk planning initiatives, as well as support emerging global safety and resilience initiatives. Attend professional events and courses to stay abreast of new solutions - especially technologies - that may be relevant to safely delivering our workplace safety and security strategy. With the support of the company and leadership, invest in yourself to achieve rewarding professional growth. You have As this is a visible role with an important remit, it is important that you have solid experience in workplace safety and security management within a large global organization. You will need strong influencing skills at senior levels and be both highly analytical and have the ability to drive operational results. 5-7 years of proven experience in global safety or security management within complex organizations. This includes at least 3 years in a leadership role, demonstrating a comprehensive grasp of both practical and theoretical security frameworks. Membership in a recognized security organization is desirable. This position requires someone who is detail oriented and highly organized with excellent interpersonal skills. Strong written and verbal communication skills are essential, along with solid computer proficiency in Google apps, including Gmail, Calendar, Hangouts, Drive, Docs, and Sheets. A keen analytical ability, use a high degree of judgment to determine the proper process to follow under all types of circumstances, including project related deadlines, troubles, and product dissemination. Relevant corporate security qualifications (ASIS - CPP, PSP, PCI) are preferred. A critical thinker. Able to understand complex situations and provide unique solutions with appropriate levels of detail. Experience with successful vendor management and contract negotiations. Passion for solving complex problems and building scalable processes - particularly related to the exploitation of data and systems for broad and consistent solution implementation. A collegial, dynamic and proactive contributor with a desire for continuous learning, development and career growth. Familiarity with investigative techniques, enabling technology platforms, case management software, and forensic evidence/chain of custody mapping. You are interested in global events and have a good understanding of how social, political, environmental, economic and conflict dynamics can affect enterprise risk and security. Excellent verbal and written communication skills - you must be able to brief and influence effectively and translate complex technical concepts into understandable terms. Careful information sharing is critical as is tailoring your communications style for various audiences. Demonstrated ability to plan in a clear and structured manner, set objectives and milestones and deliver impactful results. Preferred Qualities Experience applying risk management, security, and training solutions within a media, data or content organization. An understanding of the relationship between risk, digital/physical safety and relevant legal matters. Bachelor of Science in Security Management, Criminal Justice or Business Administration. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Education Benefits Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - People - Security Job Category: Administration, Facilities & Secretarial Union Status: Non-Union role Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires . click apply for full job details
Project Manager
Rippling Heslington, York
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place. Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast paced, and fun with a strong appreciation for innovation and initiative. Our Mission: Transform waste collection to drive a better future for generations to come. Our Values: Adaptability - The waste industry and technology are ever changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead. Mission driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well being, and the long term sustainability of our environment. Human first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers. Position Overview The Professional Services Project Manager is a customer facing role at the heart of Routeware's Professional Services team. In this position, you will serve as the primary point of contact for customers from signed contract through successful go live - guiding them through every phase of their Routeware implementation with clarity, confidence, and care. You will own project plans, drive accountability across internal and customer teams, manage timelines and risks, and ensure every customer feels supported throughout the implementation journey. This role is ideal for someone who combines strong project management discipline with a genuine passion for customer relationships - someone who thrives on keeping complex projects on track while making customers feel like true partners. Responsibilities & Duties Customer Project Management Lead customer implementation projects from kickoff through go live, ensuring scope, timelines, and deliverables are met. Serve as the primary liaison between customers and Routeware's internal teams, including Data Solutions, Product, Engineering, and Support. Develop and maintain detailed project plans, milestone schedules, risk registers, and contingency strategies. Lead project kickoff meetings, regular status calls, and executive check ins, keeping all stakeholders informed and aligned. Drive accountability and visibility across internal project teams to ensure customer success. Proactively identify, communicate, and mitigate risks and blockers before they impact project timelines or customer experience. Stakeholder Communication & Alignment Maintain proactive, consistent communication with customers and internal stakeholders throughout the project lifecycle. Document and distribute clear meeting notes, action items, decisions, and status updates after every key touchpoint. Ensure customer feedback and insights are captured and surfaced to Product and Professional Services leadership. Manage smooth, well documented handoffs to Customer Success and Support teams post go live. Process & Documentation Keep the go live calendar, implementation tracker, and project documentation accurate and current at all times. Update internal systems and customer facing records in real time, flagging upcoming milestones well ahead of schedule. Contribute to ongoing improvements in implementation processes, playbooks, and best practices. Qualifications 3-5+ years of project management or implementation experience in SaaS, enterprise software, or technology services. Proven success delivering customer facing software implementations with multiple stakeholders and competing priorities. Excellent communication and interpersonal skills - confident running meetings, delivering difficult updates, and building trust with customers at all levels. Strong organizational and time management skills; ability to manage multiple concurrent projects without dropping the ball. Solid understanding of project methodologies (Agile, Waterfall, or hybrid) and practical experience applying them. Comfort working cross functionally with both technical and non technical teams. Proficiency with project management tools (e.g., Asana, Jira, Smartsheet, or similar). Preferred Qualifications PMP, CAPM, or equivalent project management certification. Experience in waste management, logistics, fleet technology, or municipal/public sector software. Familiarity with data migration, data preparation, or working with customer data as part of a software implementation. Experience in a high growth or scaling software company. Benefits Sick Pay On site Parking Company Pension Program Volunteer Leave Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The pay range for this role is: 30,000 - 35,000 GBP per year (UK Office - York)
21/05/2026
Full time
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place. Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast paced, and fun with a strong appreciation for innovation and initiative. Our Mission: Transform waste collection to drive a better future for generations to come. Our Values: Adaptability - The waste industry and technology are ever changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead. Mission driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well being, and the long term sustainability of our environment. Human first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers. Position Overview The Professional Services Project Manager is a customer facing role at the heart of Routeware's Professional Services team. In this position, you will serve as the primary point of contact for customers from signed contract through successful go live - guiding them through every phase of their Routeware implementation with clarity, confidence, and care. You will own project plans, drive accountability across internal and customer teams, manage timelines and risks, and ensure every customer feels supported throughout the implementation journey. This role is ideal for someone who combines strong project management discipline with a genuine passion for customer relationships - someone who thrives on keeping complex projects on track while making customers feel like true partners. Responsibilities & Duties Customer Project Management Lead customer implementation projects from kickoff through go live, ensuring scope, timelines, and deliverables are met. Serve as the primary liaison between customers and Routeware's internal teams, including Data Solutions, Product, Engineering, and Support. Develop and maintain detailed project plans, milestone schedules, risk registers, and contingency strategies. Lead project kickoff meetings, regular status calls, and executive check ins, keeping all stakeholders informed and aligned. Drive accountability and visibility across internal project teams to ensure customer success. Proactively identify, communicate, and mitigate risks and blockers before they impact project timelines or customer experience. Stakeholder Communication & Alignment Maintain proactive, consistent communication with customers and internal stakeholders throughout the project lifecycle. Document and distribute clear meeting notes, action items, decisions, and status updates after every key touchpoint. Ensure customer feedback and insights are captured and surfaced to Product and Professional Services leadership. Manage smooth, well documented handoffs to Customer Success and Support teams post go live. Process & Documentation Keep the go live calendar, implementation tracker, and project documentation accurate and current at all times. Update internal systems and customer facing records in real time, flagging upcoming milestones well ahead of schedule. Contribute to ongoing improvements in implementation processes, playbooks, and best practices. Qualifications 3-5+ years of project management or implementation experience in SaaS, enterprise software, or technology services. Proven success delivering customer facing software implementations with multiple stakeholders and competing priorities. Excellent communication and interpersonal skills - confident running meetings, delivering difficult updates, and building trust with customers at all levels. Strong organizational and time management skills; ability to manage multiple concurrent projects without dropping the ball. Solid understanding of project methodologies (Agile, Waterfall, or hybrid) and practical experience applying them. Comfort working cross functionally with both technical and non technical teams. Proficiency with project management tools (e.g., Asana, Jira, Smartsheet, or similar). Preferred Qualifications PMP, CAPM, or equivalent project management certification. Experience in waste management, logistics, fleet technology, or municipal/public sector software. Familiarity with data migration, data preparation, or working with customer data as part of a software implementation. Experience in a high growth or scaling software company. Benefits Sick Pay On site Parking Company Pension Program Volunteer Leave Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The pay range for this role is: 30,000 - 35,000 GBP per year (UK Office - York)
Implementation Manager
Corpay, Inc.
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Implementation Manager page is loaded Implementation Managerlocations: London Vincent Square - IVPtime type: Full timeposted on: Posted Yesterdayjob requisition id: R07907 Your role Corpay is currently looking to hire an Implementation Manager within our Corpay Complete division. This role will lead the successful implementation of UK clients across our AP automation, Expenses, FX, and corporate card solutions. You will oversee the full delivery of client implementation projects, working closely with Sales, Product, and Engineering to ensure seamless integration of our products into client systems and processes. What you'll be doing In this role, you will drive operational excellence, optimise delivery timelines, and align cross-functional teams around shared delivery goals. You will report directly to the VP Product Corpay Complete and collaborate regularly with internal and external stakeholders. Job Responsibilities This is a role, requiring regular presence at client sites and participation in regional team meetings. Corpay will set you up for success by providing:• Assigned workspace in the office. • Company-issued equipment.Client Implementation & Delivery Execution: Manage the full implementation lifecycle from contract signature to go-live and hypercare. Oversee complex onboarding timelines (typically 6-12 weeks) across multiple clients simultaneously. Coordinate with the client's finance/IT teams on product configuration, integrations, and operational alignment.Process & Documentation: Refine implementation processes and delivery playbooks. Produce and maintain documentation, including implementation forms and product guides.Team & Cross-Functional Collaboration : Collaborate with US implementation teams to absorb best practices and solution knowledge Partner with Product, Engineering, and Sales to support pre-sales scoping, design and solution delivery.Client Engagement & Support: Act as point-of-contact for clients during implementation. Ensure client satisfaction and delivery on time and budget. Qualifications & Skills Bachelor's degree in Finance, Computer Science, Engineering, or a related field. 3+ years in implementation, solution engineering or technical pre-sales roles, with ERP/SaaS Finance systems. Experience working with accounts payable and working on ERP systems is a must. AP Automation is preferred. Has been in a high growth business such as a scale up or growth business unit. Proven track record of implementations across Mid-Cap and Enterprise customers and software solutions.Skills: Deep understanding of AP processes, and ERP/API integrations. Building operational processes from the ground up. Payments (card, BACS, FP, FX) experience desirable but not essential. Able to converse with Account Payable (finance) customers and understand their business needs. Strong project management, client engagement, and communication capabilities. Resourceful, results-oriented, and able to achieve high returns with minimal resources. Benefits & Perks 25 days per annum + 8 bank holidays. Option to buy or sell up to 5 days annually during the benefits enrollment window. Employee contribution of 3% matched with 5% from Corpay. Provided by Vitality with no excess (Corpay covers £250 excess). Access to flexible discounts, supermarket savings, and more. Complimentary access to thousands of online courses. Volunteering days and engagement in fun company-wide contests and initiatives. Impact: Play a pivotal role in launching and scaling a ground breaking corporate payments solution that will transform the way medium and large businesses manage their expenses. Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide. Culture: Join a passionate, collaborative, and inclusive team that values your contributions. Rewards: Competitive compensation package, including equity, health benefits, and more. Growth: Opportunities for professional development and career advancement in a fast-growing company. Our Values: CORPAY's culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values: Innovation: Figure out a better way. Execution: Get it done quickly. Integrity: Do the right thing. People: We make the difference. Collaboration: Accomplish more together.These values guide all our employees and are infused in all aspects of our company. We are, as a team, united through these shared values and our mission to provide "a better way to pay." About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed
21/05/2026
Full time
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Implementation Manager page is loaded Implementation Managerlocations: London Vincent Square - IVPtime type: Full timeposted on: Posted Yesterdayjob requisition id: R07907 Your role Corpay is currently looking to hire an Implementation Manager within our Corpay Complete division. This role will lead the successful implementation of UK clients across our AP automation, Expenses, FX, and corporate card solutions. You will oversee the full delivery of client implementation projects, working closely with Sales, Product, and Engineering to ensure seamless integration of our products into client systems and processes. What you'll be doing In this role, you will drive operational excellence, optimise delivery timelines, and align cross-functional teams around shared delivery goals. You will report directly to the VP Product Corpay Complete and collaborate regularly with internal and external stakeholders. Job Responsibilities This is a role, requiring regular presence at client sites and participation in regional team meetings. Corpay will set you up for success by providing:• Assigned workspace in the office. • Company-issued equipment.Client Implementation & Delivery Execution: Manage the full implementation lifecycle from contract signature to go-live and hypercare. Oversee complex onboarding timelines (typically 6-12 weeks) across multiple clients simultaneously. Coordinate with the client's finance/IT teams on product configuration, integrations, and operational alignment.Process & Documentation: Refine implementation processes and delivery playbooks. Produce and maintain documentation, including implementation forms and product guides.Team & Cross-Functional Collaboration : Collaborate with US implementation teams to absorb best practices and solution knowledge Partner with Product, Engineering, and Sales to support pre-sales scoping, design and solution delivery.Client Engagement & Support: Act as point-of-contact for clients during implementation. Ensure client satisfaction and delivery on time and budget. Qualifications & Skills Bachelor's degree in Finance, Computer Science, Engineering, or a related field. 3+ years in implementation, solution engineering or technical pre-sales roles, with ERP/SaaS Finance systems. Experience working with accounts payable and working on ERP systems is a must. AP Automation is preferred. Has been in a high growth business such as a scale up or growth business unit. Proven track record of implementations across Mid-Cap and Enterprise customers and software solutions.Skills: Deep understanding of AP processes, and ERP/API integrations. Building operational processes from the ground up. Payments (card, BACS, FP, FX) experience desirable but not essential. Able to converse with Account Payable (finance) customers and understand their business needs. Strong project management, client engagement, and communication capabilities. Resourceful, results-oriented, and able to achieve high returns with minimal resources. Benefits & Perks 25 days per annum + 8 bank holidays. Option to buy or sell up to 5 days annually during the benefits enrollment window. Employee contribution of 3% matched with 5% from Corpay. Provided by Vitality with no excess (Corpay covers £250 excess). Access to flexible discounts, supermarket savings, and more. Complimentary access to thousands of online courses. Volunteering days and engagement in fun company-wide contests and initiatives. Impact: Play a pivotal role in launching and scaling a ground breaking corporate payments solution that will transform the way medium and large businesses manage their expenses. Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide. Culture: Join a passionate, collaborative, and inclusive team that values your contributions. Rewards: Competitive compensation package, including equity, health benefits, and more. Growth: Opportunities for professional development and career advancement in a fast-growing company. Our Values: CORPAY's culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values: Innovation: Figure out a better way. Execution: Get it done quickly. Integrity: Do the right thing. People: We make the difference. Collaboration: Accomplish more together.These values guide all our employees and are infused in all aspects of our company. We are, as a team, united through these shared values and our mission to provide "a better way to pay." About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed
Quality Manager
FLIR Systems, Inc. St. Asaph, Clwyd
Quality Manager page is loaded Quality Managerlocations: UK - St Asaphtime type: Full timeposted on: Posted Todayjob requisition id: REQ34124 Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Outline: We have an opportunity for an experienced Quality Manager to focus on the performance of the quality management system and Quality control/Engineering activities here at our St Asaph manufacturing facility.Manging a team of 20+ quality focused professionals, producing data and reporting on performance, measuring against set standards, and coordinating all activities required to meet customer quality and regulatory standards.Candidates should be meticulous about meeting standards and customer expectations and committed to improving overall business performance. Key Responsibilities: Ensuring the Quality Plan, Environmental and Sustainability objectives, targets, and action plans are measured and managed at each level of the organisation Managing and maintain both Quality and Environmental Management Systems to comply with the latest versions of AS9100, ISO9001, ISO14001 and ISO45001 Developing procedures and implement new ISO standards when deemed applicable by both business strategic goals and customers' requirements. Working with the appropriate Department leads to develop a risk-based quality assurance plan and manage in line with the Contract and Customer's requirements. Producing quality performance monitoring reports as an input to the management review process and the Customer's performance management reporting schedule. Provide specialist support to business managers to facilitate root cause analysis workshops for defect/problem trends identified in management review or performance monitoring. Provide specialist support during Customer and certification body audits of the organisation. Drive internal Quality Engineers and activities to ensure assessments of existing or potential suppliers are effective and timely. Ensure that standards for quality, environment and sustainability are designed into new business processes, products, and services (as part of their transition into delivery) through effective NPI management Facilitate the customer satisfaction surveys and ensure that findings are analysed, acted upon, and reported as agreed with the Customer Provide status updates to Corporate Regulatory Compliance where applicable and necessary. Personal Specification: It is essential that all candidates have at least 10 years' experience in a Quality Management role, of managing a team of quality assurance and quality engineering professionals.Candidates will hold expert knowledge of the application and development of processes to international management system standards.We are looking for experience in the design and implementation of management systems certified to AS9100/ISO9001/ISO14001 and ISO45001 using effective stakeholder engagement and communication skills through practical problem solving and excellent presentation skills. and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions
21/05/2026
Full time
Quality Manager page is loaded Quality Managerlocations: UK - St Asaphtime type: Full timeposted on: Posted Todayjob requisition id: REQ34124 Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Outline: We have an opportunity for an experienced Quality Manager to focus on the performance of the quality management system and Quality control/Engineering activities here at our St Asaph manufacturing facility.Manging a team of 20+ quality focused professionals, producing data and reporting on performance, measuring against set standards, and coordinating all activities required to meet customer quality and regulatory standards.Candidates should be meticulous about meeting standards and customer expectations and committed to improving overall business performance. Key Responsibilities: Ensuring the Quality Plan, Environmental and Sustainability objectives, targets, and action plans are measured and managed at each level of the organisation Managing and maintain both Quality and Environmental Management Systems to comply with the latest versions of AS9100, ISO9001, ISO14001 and ISO45001 Developing procedures and implement new ISO standards when deemed applicable by both business strategic goals and customers' requirements. Working with the appropriate Department leads to develop a risk-based quality assurance plan and manage in line with the Contract and Customer's requirements. Producing quality performance monitoring reports as an input to the management review process and the Customer's performance management reporting schedule. Provide specialist support to business managers to facilitate root cause analysis workshops for defect/problem trends identified in management review or performance monitoring. Provide specialist support during Customer and certification body audits of the organisation. Drive internal Quality Engineers and activities to ensure assessments of existing or potential suppliers are effective and timely. Ensure that standards for quality, environment and sustainability are designed into new business processes, products, and services (as part of their transition into delivery) through effective NPI management Facilitate the customer satisfaction surveys and ensure that findings are analysed, acted upon, and reported as agreed with the Customer Provide status updates to Corporate Regulatory Compliance where applicable and necessary. Personal Specification: It is essential that all candidates have at least 10 years' experience in a Quality Management role, of managing a team of quality assurance and quality engineering professionals.Candidates will hold expert knowledge of the application and development of processes to international management system standards.We are looking for experience in the design and implementation of management systems certified to AS9100/ISO9001/ISO14001 and ISO45001 using effective stakeholder engagement and communication skills through practical problem solving and excellent presentation skills. and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions
Project Manager (3957)
GBG
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Professional Services The GBG team, develops a variety of software solutions to help companies in the data acquisition, decision making and fraud detection processes. The Professional Services team provide delivery services to support software project implementation and customer advisory to ensure optimal use of GBG software and solutions. The Role As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue driving projects from kick off to completion. You will coordinate cross functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue. What you will do Drive the end to end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition. Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle. Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre Sales & Professional Services, ensuring feasibility and commercial viability. Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems. Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships. Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets. Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations. Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time. Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team. Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed to value and speed to revenue. Skills we're looking for Systematic and process orientated with a proventrack recordof managing projects through to completion to plan Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight Strong customer orientation and ability to respond to frequent demands of multiple customers and channels Track recordof engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
21/05/2026
Full time
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Professional Services The GBG team, develops a variety of software solutions to help companies in the data acquisition, decision making and fraud detection processes. The Professional Services team provide delivery services to support software project implementation and customer advisory to ensure optimal use of GBG software and solutions. The Role As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue driving projects from kick off to completion. You will coordinate cross functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue. What you will do Drive the end to end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition. Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle. Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre Sales & Professional Services, ensuring feasibility and commercial viability. Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems. Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships. Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets. Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations. Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time. Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team. Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed to value and speed to revenue. Skills we're looking for Systematic and process orientated with a proventrack recordof managing projects through to completion to plan Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight Strong customer orientation and ability to respond to frequent demands of multiple customers and channels Track recordof engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Digital Asset Coordinator
FashionUnited Group Cheltenham, Gloucestershire
Superdry's Brand Creative department is a fast-growing team located in Cheltenham, focusing on world class content creation. We are continually innovating and setting new industry standards for showcasing thousands of products across multiple channels. We require someone with a knowledge of retouch and art working processes to play an important role in defining breakthrough asset management solutions for Superdry. The Asset Co-ordinator will be a vital member of the Brand Creative team, reporting into the Creative Traffic Manager and working alongside the retouch & art-working teams, your solutions will help to shape the future of the brands workflow processes for retouching, art working, and digital asset management. You Will Oversee digital asset throughput across the Brand team's server estate and through the workflow management system Process, verify and handover digital assets for B2B & B2C platforms. Checking file naming, and alignment within style guides. Certify that all images meet quality standards, responding to and completing queries from the studio Work to understand our bespoke studio processes and the storage of imagery Work collaboratively in a team of in-house retouchers & artworkers, your ideas and solutions around process will be instrumental in ensuring our assets are delivered efficiently. Be a stakeholder, along with the Creative Traffic Manager & Photography Manager in the research and implementation of new Digital Asset Management & automation tools to ensure our assets are supplied to Superdry teams and partners effectively around the world. Implement and maintain new workflow processes for ecom retouching to ensure the smooth handover of assets between teams. Implement and maintain new processes with regards to managing ecom assets with external suppliers, creating efficient outsource and delivery schedules, work closely with the Head of Creative Operations & Creative Traffic Manager on procurement and negotiation of rates to ensure we are securing the best deals for Superdry. Act as a guardian for asset management; be the first point of contact for routine image requests across the business, escalating queries where appropriate. Support Traffic Manager with allocation of projects relating to retouch and artwork. Search databases & servers to identify which images are available for use and carry out delivery of assets. Be the main point of contact for our external retouching suppliers, trafficking the retouched imagery for B2B & B2C. Problem solve issues and ensure images are delivered to the standard we expect. Support Traffic Manager with quality control measures, own this area for the retouching team to ensure assets are delivered to a high standard and to correct spec. Apply strict quality control measures when reviewing assets delivered by external suppliers, provide an extra level of QC for internal retouch and artwork teams to ensure we catch imperfections prior to delivery. Manage the colour correction process, ensuring images being retouched by internal team or external partners are represented true to product and there are no inconsistencies across files. Help the Creative Traffic Manager to research training that would benefit the team to ensure the team are constantly testing out new techniques. Share creative inspiration and ideas in order to keep the team engaged and inspired. Implement new process for B2B asset delivery, with regards to IT handover, ensure our team is working efficiently. Assist in streamlining communication between the Photography, Retouch and Content teams to ensure all stakeholders are clear on project status, host weekly status meetings. You Are An experienced studio assistant, administrator, or production co-ordinator with a 2-3 yrs. experience. Proficient in the use of the Microsoft Office suite of programs, or their Google Workspace equivalents. Familiar with working with a high volume of data, preferably in a fast-paced creative agency environment. Knowledge of retouching and art-working process, different file formats and Adobe creative software a bonus. Organised, with excellent attention to detail. Comfortable with communicating with stakeholders at all levels. Friendly & approachable. Ideally interested in photography and all things creative. Ideally familiar with Creative Force, Capture One Pro, Photoshop and Bridge Working for Superdry has never been so rewarding 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme An additional day off to celebrate your Birthday Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave Company Pension scheme All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it's important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary A big staff discount - naturally. Because we know that you love to wear Superdry, you'll benefit from a 50% discount in store and online Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock A health cash plan is open to all employees. Flexible working and core working hours between 10am - 4pm to help you achieve that all-important work-life balance Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff. A range of learning and development materials to help you in your career and grow with us We like to give back, so we allow our employees time off for volunteering work A global employee assistance plan in place that you can access anytime you want - it's free and confidential You'll also have access to a Cycle To Work Scheme A range of local discounts with businesses across Gloucestershire At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We're incredibly proud that over 90% of our people feel strongly that they can be themselves at work. We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential. We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible. Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment. Who we are Superdry is a British, founder-led brand with a truly global presence. We've been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections. Our mission is to be the No.1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity and much like our people. We are on an ambitious journey to serve our diverse community through a premium brand that's focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you? England, United Kingdom of Great Britain and Northern Ireland
21/05/2026
Full time
Superdry's Brand Creative department is a fast-growing team located in Cheltenham, focusing on world class content creation. We are continually innovating and setting new industry standards for showcasing thousands of products across multiple channels. We require someone with a knowledge of retouch and art working processes to play an important role in defining breakthrough asset management solutions for Superdry. The Asset Co-ordinator will be a vital member of the Brand Creative team, reporting into the Creative Traffic Manager and working alongside the retouch & art-working teams, your solutions will help to shape the future of the brands workflow processes for retouching, art working, and digital asset management. You Will Oversee digital asset throughput across the Brand team's server estate and through the workflow management system Process, verify and handover digital assets for B2B & B2C platforms. Checking file naming, and alignment within style guides. Certify that all images meet quality standards, responding to and completing queries from the studio Work to understand our bespoke studio processes and the storage of imagery Work collaboratively in a team of in-house retouchers & artworkers, your ideas and solutions around process will be instrumental in ensuring our assets are delivered efficiently. Be a stakeholder, along with the Creative Traffic Manager & Photography Manager in the research and implementation of new Digital Asset Management & automation tools to ensure our assets are supplied to Superdry teams and partners effectively around the world. Implement and maintain new workflow processes for ecom retouching to ensure the smooth handover of assets between teams. Implement and maintain new processes with regards to managing ecom assets with external suppliers, creating efficient outsource and delivery schedules, work closely with the Head of Creative Operations & Creative Traffic Manager on procurement and negotiation of rates to ensure we are securing the best deals for Superdry. Act as a guardian for asset management; be the first point of contact for routine image requests across the business, escalating queries where appropriate. Support Traffic Manager with allocation of projects relating to retouch and artwork. Search databases & servers to identify which images are available for use and carry out delivery of assets. Be the main point of contact for our external retouching suppliers, trafficking the retouched imagery for B2B & B2C. Problem solve issues and ensure images are delivered to the standard we expect. Support Traffic Manager with quality control measures, own this area for the retouching team to ensure assets are delivered to a high standard and to correct spec. Apply strict quality control measures when reviewing assets delivered by external suppliers, provide an extra level of QC for internal retouch and artwork teams to ensure we catch imperfections prior to delivery. Manage the colour correction process, ensuring images being retouched by internal team or external partners are represented true to product and there are no inconsistencies across files. Help the Creative Traffic Manager to research training that would benefit the team to ensure the team are constantly testing out new techniques. Share creative inspiration and ideas in order to keep the team engaged and inspired. Implement new process for B2B asset delivery, with regards to IT handover, ensure our team is working efficiently. Assist in streamlining communication between the Photography, Retouch and Content teams to ensure all stakeholders are clear on project status, host weekly status meetings. You Are An experienced studio assistant, administrator, or production co-ordinator with a 2-3 yrs. experience. Proficient in the use of the Microsoft Office suite of programs, or their Google Workspace equivalents. Familiar with working with a high volume of data, preferably in a fast-paced creative agency environment. Knowledge of retouching and art-working process, different file formats and Adobe creative software a bonus. Organised, with excellent attention to detail. Comfortable with communicating with stakeholders at all levels. Friendly & approachable. Ideally interested in photography and all things creative. Ideally familiar with Creative Force, Capture One Pro, Photoshop and Bridge Working for Superdry has never been so rewarding 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme An additional day off to celebrate your Birthday Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave Company Pension scheme All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it's important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary A big staff discount - naturally. Because we know that you love to wear Superdry, you'll benefit from a 50% discount in store and online Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock A health cash plan is open to all employees. Flexible working and core working hours between 10am - 4pm to help you achieve that all-important work-life balance Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff. A range of learning and development materials to help you in your career and grow with us We like to give back, so we allow our employees time off for volunteering work A global employee assistance plan in place that you can access anytime you want - it's free and confidential You'll also have access to a Cycle To Work Scheme A range of local discounts with businesses across Gloucestershire At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We're incredibly proud that over 90% of our people feel strongly that they can be themselves at work. We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential. We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible. Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment. Who we are Superdry is a British, founder-led brand with a truly global presence. We've been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections. Our mission is to be the No.1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity and much like our people. We are on an ambitious journey to serve our diverse community through a premium brand that's focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you? England, United Kingdom of Great Britain and Northern Ireland
Senior Delivery Manager
Internetwork Expert
About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering-building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life . The Role: Simples Machines are seeking a Senior Delivery Manager to join our growing London team. Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. Responsibilities: Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives. Leadership: Leading cross functional teams of software engineers, designers, and QA specialists to deliver high quality software solutions. Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives. Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget. Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully. Risk management: Identifying potential risks and owning mitigation strategies to ensure project success. Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements. Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team's velocity. Expertise and advisory: build a deep and technical understanding of the client's business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team. Ideal Skills And Experience: Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price. Understanding of time reporting against projects and time tracking/burndown of time against budgets. Proficiency in project management tools such as Jira, Trello, or Asana. Excellent problem solving abilities and a proactive approach to identifying and addressing project challenges. Exceptional communication skills, with the ability to convey technical concepts to non technical stakeholders in written and verbal form. Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes. Ability to adapt to rapidly changing environments and manage competing priorities effectively. Professional Experience And Qualifications: 5 - 10 years of experience in a delivery management, technical project management, software delivery, or a similar role within a software engineering consultancy or technology driven organisation. At least 2 years experience working in a consultancy environment (data or software delivery) Proven experience in leading and managing software development teams, with a focus on delivering high quality solutions. Demonstrated ability to build strong relationships with clients, stakeholders, and team members. Strong organisational skills, with a keen attention to detail and the ability to manage complex project dependencies. Familiarity with current industry trends and emerging technologies in software engineering. Why Simple Machines You'll work on interesting, high impact problems You'll build modern platforms, not maintain legacy mess You'll be surrounded by senior engineers who actually know their craft You'll have autonomy, influence, and room to grow
21/05/2026
Full time
About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering-building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life . The Role: Simples Machines are seeking a Senior Delivery Manager to join our growing London team. Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. Responsibilities: Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives. Leadership: Leading cross functional teams of software engineers, designers, and QA specialists to deliver high quality software solutions. Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives. Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget. Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully. Risk management: Identifying potential risks and owning mitigation strategies to ensure project success. Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements. Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team's velocity. Expertise and advisory: build a deep and technical understanding of the client's business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team. Ideal Skills And Experience: Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price. Understanding of time reporting against projects and time tracking/burndown of time against budgets. Proficiency in project management tools such as Jira, Trello, or Asana. Excellent problem solving abilities and a proactive approach to identifying and addressing project challenges. Exceptional communication skills, with the ability to convey technical concepts to non technical stakeholders in written and verbal form. Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes. Ability to adapt to rapidly changing environments and manage competing priorities effectively. Professional Experience And Qualifications: 5 - 10 years of experience in a delivery management, technical project management, software delivery, or a similar role within a software engineering consultancy or technology driven organisation. At least 2 years experience working in a consultancy environment (data or software delivery) Proven experience in leading and managing software development teams, with a focus on delivering high quality solutions. Demonstrated ability to build strong relationships with clients, stakeholders, and team members. Strong organisational skills, with a keen attention to detail and the ability to manage complex project dependencies. Familiarity with current industry trends and emerging technologies in software engineering. Why Simple Machines You'll work on interesting, high impact problems You'll build modern platforms, not maintain legacy mess You'll be surrounded by senior engineers who actually know their craft You'll have autonomy, influence, and room to grow
Pre-Sales Engineer
Objective Corporation Reading, Berkshire
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. Our Business Solutions Consultants (SE's) are responsible for designing solutions to cultivate relationships with potential and existing customers which drive customer value. You will be the technical enabler of our sales process, working hand in hand with our sales team to scope business requirements, design architectures, deliver proposals and present solutions. Our culture is reflected through our talented and committed team of professionals. It is our people who are paramount to driving our ongoing success. This role reports to the EMEA & UK Regional Sales Director and does not have any people management responsibilities. What Your Day Will Look Like: Lead customer engagements by understanding business drivers and aligning solutions to their required outcomes Provide pre-sales support including discovery workshops, input into tenders, demos, proof of concepts and pilots Partner with Account Managers/Directors to build and maintain strong customer technical relationships Develop tailored product demonstrations aligned to customer use cases Act as a technical subject matter expert across our product suite and the information management market Support partner capability development and ensure smooth handover from pre-sales to implementation Provide customer advocacy feeding product enhancements into Product development teams. Your Skills And Beyond: Experience in business process consulting, analysis, and workshop facilitation Strong pre-sales experience within a Software/SaaS vendor or consulting environment Knowledge of Enterprise Content Management (ECM), eDiscovery and information solutions Technical capability across XML, JavaScript, HTML5, and virtual environments (e.g. ESX) Strong Industry experience in Government and Regulated Industries ( Defence, CNI, FSI) Excellent communication, presentation, and stakeholder engagement skills Strong problem-solving ability, commercial acumen, and structured sales experience Ability to work autonomously and collaboratively, with a strong customer focus and drive to achieve results Why Join Us? Hybrid working to help you balance work and life. Extensive learning resources to build your technical skills and career. A fun, open plan office environment where collaboration and ideas are encouraged. Employee Assistance Programme (EAP) for confidential support. Regular social events to connect with your team. If you do not tick every box, do not let that stop you. We value potential, learning agility, and diverse perspectives just as much as experience, and we encourage you to apply. At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values. We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
21/05/2026
Full time
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. Our Business Solutions Consultants (SE's) are responsible for designing solutions to cultivate relationships with potential and existing customers which drive customer value. You will be the technical enabler of our sales process, working hand in hand with our sales team to scope business requirements, design architectures, deliver proposals and present solutions. Our culture is reflected through our talented and committed team of professionals. It is our people who are paramount to driving our ongoing success. This role reports to the EMEA & UK Regional Sales Director and does not have any people management responsibilities. What Your Day Will Look Like: Lead customer engagements by understanding business drivers and aligning solutions to their required outcomes Provide pre-sales support including discovery workshops, input into tenders, demos, proof of concepts and pilots Partner with Account Managers/Directors to build and maintain strong customer technical relationships Develop tailored product demonstrations aligned to customer use cases Act as a technical subject matter expert across our product suite and the information management market Support partner capability development and ensure smooth handover from pre-sales to implementation Provide customer advocacy feeding product enhancements into Product development teams. Your Skills And Beyond: Experience in business process consulting, analysis, and workshop facilitation Strong pre-sales experience within a Software/SaaS vendor or consulting environment Knowledge of Enterprise Content Management (ECM), eDiscovery and information solutions Technical capability across XML, JavaScript, HTML5, and virtual environments (e.g. ESX) Strong Industry experience in Government and Regulated Industries ( Defence, CNI, FSI) Excellent communication, presentation, and stakeholder engagement skills Strong problem-solving ability, commercial acumen, and structured sales experience Ability to work autonomously and collaboratively, with a strong customer focus and drive to achieve results Why Join Us? Hybrid working to help you balance work and life. Extensive learning resources to build your technical skills and career. A fun, open plan office environment where collaboration and ideas are encouraged. Employee Assistance Programme (EAP) for confidential support. Regular social events to connect with your team. If you do not tick every box, do not let that stop you. We value potential, learning agility, and diverse perspectives just as much as experience, and we encourage you to apply. At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values. We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
Project Manager, Professional Services
Cvent, Inc.
Overview Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you. The successful candidate must be a process oriented, customer focused, multi-tasking individual with a proven track record against their current role's metrics and activities. A successful candidate in this role is tech savvy, and approaches event technology solutions with proactivity and curiosity. Further, a successful candidate proposes new and creative ideas, possesses highly effective communication skills and builds constructive and effective relationships. Cvent has a diverse, collaborative and open work environment where employees work closely with active members of the market's thriving tech & event communities. In This Role, You Will: Serve as a point of contact for the customer on a single or multiple events, ranging in size or complexity Act as the point of contact in managing all planning and Day Of aspects of the event through heavy engagement with the customer Directly support and consult with customers on how to best leverage Cvent's Virtual and Onsite Solutions functionality Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials Troubleshoot potential issues to ensure the customer's success at their event Manage several concurrent projects of differing sizes and complexity Help develop and improve upon internal processes specific to managing virtual, onsite, and hybrid projects Identify and define product improvements and enhancements as they pertain to client needs and overall deployment Configure event specific technology throughout the project lifecycle Manage the Day Of implementation team Work with Finance on project costs Travel within this role will vary based on the type of event projects being managed Perform other duties as assigned Here's What You Need: Bachelor's degree or equivalent experience Cvent Advanced Certification and Mobile Solutions Certification preferred Audio Visual and Production experience recommended At least 2 years of event planning, project management or customer success experience Excellent communication skills (verbal and written) Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment Must be able to integrate knowledge across disciplines to insure event execution success Ability to manage a team to achieve goals Basic networking knowledge an asset Strong business acumen, ethics and high integrity Excel at developing relationships over the phone Good understanding of the event management experience Able to work with MS Office Suite (Word, PowerPoint, Excel), Jira/Confluence and or similar contact management software Multiple positions may be filled from this announcement At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics. Cvent maintains a drug-free workplace.
21/05/2026
Full time
Overview Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you. The successful candidate must be a process oriented, customer focused, multi-tasking individual with a proven track record against their current role's metrics and activities. A successful candidate in this role is tech savvy, and approaches event technology solutions with proactivity and curiosity. Further, a successful candidate proposes new and creative ideas, possesses highly effective communication skills and builds constructive and effective relationships. Cvent has a diverse, collaborative and open work environment where employees work closely with active members of the market's thriving tech & event communities. In This Role, You Will: Serve as a point of contact for the customer on a single or multiple events, ranging in size or complexity Act as the point of contact in managing all planning and Day Of aspects of the event through heavy engagement with the customer Directly support and consult with customers on how to best leverage Cvent's Virtual and Onsite Solutions functionality Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials Troubleshoot potential issues to ensure the customer's success at their event Manage several concurrent projects of differing sizes and complexity Help develop and improve upon internal processes specific to managing virtual, onsite, and hybrid projects Identify and define product improvements and enhancements as they pertain to client needs and overall deployment Configure event specific technology throughout the project lifecycle Manage the Day Of implementation team Work with Finance on project costs Travel within this role will vary based on the type of event projects being managed Perform other duties as assigned Here's What You Need: Bachelor's degree or equivalent experience Cvent Advanced Certification and Mobile Solutions Certification preferred Audio Visual and Production experience recommended At least 2 years of event planning, project management or customer success experience Excellent communication skills (verbal and written) Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment Must be able to integrate knowledge across disciplines to insure event execution success Ability to manage a team to achieve goals Basic networking knowledge an asset Strong business acumen, ethics and high integrity Excel at developing relationships over the phone Good understanding of the event management experience Able to work with MS Office Suite (Word, PowerPoint, Excel), Jira/Confluence and or similar contact management software Multiple positions may be filled from this announcement At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics. Cvent maintains a drug-free workplace.
Data & AI Technical Architect
Computacenter AG & Co. oHG
Data & AI Technical Architect Location: UK - London Job-ID: 218099 Contract type: Standard Business Unit: IT Consulting What you'll do We are seeking a highly skilled and motivated Data and AI Technical Architect to join our Data & AI Consultancy Practice within Computacenter. In this role, you will work with a range of enterprise customers to lead both pre- and post-sales engagements in complex design, consulting and deployment projects, working individually and within a team of highly skilled architects, consultants, and project managers. Reporting directly to the Practice Leader, you will join a strong and growing team. Due to continued pipeline growth, we are looking to expand with additional talented individuals. This position requires the ability to work as part of a team, but also as an individual contributor. You will work in both pre- and post-sales consulting environments, developing strong relationships with clients and coordinating multiple client activities at the same time. This role will be mainly based from our London office, with UK-wide travel expected for meetings and project engagements. This customer centric role involves working with our clients and partners to help architect and support implementation efforts of solutions to client use cases, defining solutions for the analysing of large datasets, and optimising performance of both new and incumbent technologies. You will work closely with our technical and sales teams to drive innovation and deliver cutting edge solutions that leverage the full potential of data technologies into our customer base. Form and work deep relationships with the Solution Sales community to ensure practice integration at presales stages, working directly with customers to understand requirements and offer ideal solutions. Consult and deliver on Design, implement, and optimise data architectures for a variety of applications. Collaborate with cross functional teams to integrate DR capabilities into our solutions and services, contributing to the overall strategy and service development. Stay abreast of the latest in the subject field area. Customer facing skills with the ability to propose solutions to improve efficiency and scalability. Excellent presentation and documentation skills Provide technical leadership and mentorship in areas of expertise, including guiding junior team members and participating in knowledge sharing activities. What you'll need The ideal candidate will have a strong background in data technologies, with a particular focus on Data Protection and Business Continuity. Required Skills 5+ years of experience in technical consulting, specifically in Data technologies. Strong client facing, communication and interpersonal skills, capable of conveying complex technical concepts to non-technical stakeholders. Proven Pre Sales and delivery experience in the area of enterprise data and AI technologies. Data Governance, Data Health & Data Hygiene. Strong theoretical and practical knowledge of Data Protection solutions including Cohesity, Rubrik, Commvault, Veeam and more. Detailed knowledge of DSPM products, such as Varonis, Cyera, Securitii.ai. Understanding of Modern Data Platforms. Edge, Datacenter, and cloud architectural knowledge relating to Data and AI use cases. Excellent problem solving skills, with the ability to work independently and in a team environment. Data Lake/Lakehouse : Data Lake/Lakehouse Starburst Snowflake Databricks Nvidia OEM partner knowledge and awareness Intel / AMD knowledge and awareness Accreditations Must be security clearable to a high level. Technical certifications on any of the following vendors would be beneficial Modern Data Platforms: Snowflake; DataBricks; Starburst; Microsoft Fabric RDBMS: Microsoft SQL Server; Oracle DSPM: Varonis; Cyera Datacenter: Nvidia; Dell; HP; IBM Storage: NetApp; Pure; Vast; Weka As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
21/05/2026
Full time
Data & AI Technical Architect Location: UK - London Job-ID: 218099 Contract type: Standard Business Unit: IT Consulting What you'll do We are seeking a highly skilled and motivated Data and AI Technical Architect to join our Data & AI Consultancy Practice within Computacenter. In this role, you will work with a range of enterprise customers to lead both pre- and post-sales engagements in complex design, consulting and deployment projects, working individually and within a team of highly skilled architects, consultants, and project managers. Reporting directly to the Practice Leader, you will join a strong and growing team. Due to continued pipeline growth, we are looking to expand with additional talented individuals. This position requires the ability to work as part of a team, but also as an individual contributor. You will work in both pre- and post-sales consulting environments, developing strong relationships with clients and coordinating multiple client activities at the same time. This role will be mainly based from our London office, with UK-wide travel expected for meetings and project engagements. This customer centric role involves working with our clients and partners to help architect and support implementation efforts of solutions to client use cases, defining solutions for the analysing of large datasets, and optimising performance of both new and incumbent technologies. You will work closely with our technical and sales teams to drive innovation and deliver cutting edge solutions that leverage the full potential of data technologies into our customer base. Form and work deep relationships with the Solution Sales community to ensure practice integration at presales stages, working directly with customers to understand requirements and offer ideal solutions. Consult and deliver on Design, implement, and optimise data architectures for a variety of applications. Collaborate with cross functional teams to integrate DR capabilities into our solutions and services, contributing to the overall strategy and service development. Stay abreast of the latest in the subject field area. Customer facing skills with the ability to propose solutions to improve efficiency and scalability. Excellent presentation and documentation skills Provide technical leadership and mentorship in areas of expertise, including guiding junior team members and participating in knowledge sharing activities. What you'll need The ideal candidate will have a strong background in data technologies, with a particular focus on Data Protection and Business Continuity. Required Skills 5+ years of experience in technical consulting, specifically in Data technologies. Strong client facing, communication and interpersonal skills, capable of conveying complex technical concepts to non-technical stakeholders. Proven Pre Sales and delivery experience in the area of enterprise data and AI technologies. Data Governance, Data Health & Data Hygiene. Strong theoretical and practical knowledge of Data Protection solutions including Cohesity, Rubrik, Commvault, Veeam and more. Detailed knowledge of DSPM products, such as Varonis, Cyera, Securitii.ai. Understanding of Modern Data Platforms. Edge, Datacenter, and cloud architectural knowledge relating to Data and AI use cases. Excellent problem solving skills, with the ability to work independently and in a team environment. Data Lake/Lakehouse : Data Lake/Lakehouse Starburst Snowflake Databricks Nvidia OEM partner knowledge and awareness Intel / AMD knowledge and awareness Accreditations Must be security clearable to a high level. Technical certifications on any of the following vendors would be beneficial Modern Data Platforms: Snowflake; DataBricks; Starburst; Microsoft Fabric RDBMS: Microsoft SQL Server; Oracle DSPM: Varonis; Cyera Datacenter: Nvidia; Dell; HP; IBM Storage: NetApp; Pure; Vast; Weka As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
Amazon
Data Center Network Technician
Amazon Hemel Hempstead, Hertfordshire
Job ID: Amazon Data Services UK Limited We are looking to hire a highly motivated, best in class Network Technician to join our growing team within networking scaling. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data centre locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success. Key job responsibilities Network Technicians will be based in Hertfordshire and travel sporadically to other Greater London locations as required by the team. Deliver hardware, configuration and fiber connectivity for interdependent scaling projects across multiple data centre locations. Work closely with internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Support large scale enterprise class networks, troubleshooting hardware, software and fiber connectivity. Drive stability and sustainability of next generation networks, while assisting in the development of innovative automation and scaling solutions. Infrastructure Services (AIS) - the team owns the design, planning, delivery and operation of all AWS global infrastructure. We support all AWS data centres and the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovation they rely upon. Basic Qualifications Experience with computer hardware troubleshooting and repair. Experience in networking. CCNA or equivalent level networking certification, or Bachelor's degree. Knowledge of networking protocols such as HTTP, DNS and TCP/IP. Ability to specify power and cooling requirements, participate in hardware racking/stacking, and actively contribute to the migration, basic configuration, and rollout of new or upgraded hardware; able to move and lift computer equipment up to 50 lbs. Proficient in network cabling, optic types, and test equipment, including VFL, power meter and OTDR; familiarity with cabling best practices and methodologies. Experience troubleshooting networking, routing and connectivity issues, including network device configuration, application interaction, and cabling infrastructure connectivity. Ability to travel within geographical work area is required, up to 20% travel outside traditional work area, may include international travel. Preferred Qualifications Experience managing medium to large scale projects. Experience that includes strong analytical skills, attention to detail and effective communication abilities. Experience in large scale data centre network implementations and support. Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common networking protocols (BGP, OSPF). Several years of experience working in virtualised enterprise networking environments. Proficient in IT best practice frameworks (ITIL, LEAN, AGILE) and operational excellence concepts or methodologies. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of your candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
21/05/2026
Full time
Job ID: Amazon Data Services UK Limited We are looking to hire a highly motivated, best in class Network Technician to join our growing team within networking scaling. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data centre locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success. Key job responsibilities Network Technicians will be based in Hertfordshire and travel sporadically to other Greater London locations as required by the team. Deliver hardware, configuration and fiber connectivity for interdependent scaling projects across multiple data centre locations. Work closely with internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Support large scale enterprise class networks, troubleshooting hardware, software and fiber connectivity. Drive stability and sustainability of next generation networks, while assisting in the development of innovative automation and scaling solutions. Infrastructure Services (AIS) - the team owns the design, planning, delivery and operation of all AWS global infrastructure. We support all AWS data centres and the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovation they rely upon. Basic Qualifications Experience with computer hardware troubleshooting and repair. Experience in networking. CCNA or equivalent level networking certification, or Bachelor's degree. Knowledge of networking protocols such as HTTP, DNS and TCP/IP. Ability to specify power and cooling requirements, participate in hardware racking/stacking, and actively contribute to the migration, basic configuration, and rollout of new or upgraded hardware; able to move and lift computer equipment up to 50 lbs. Proficient in network cabling, optic types, and test equipment, including VFL, power meter and OTDR; familiarity with cabling best practices and methodologies. Experience troubleshooting networking, routing and connectivity issues, including network device configuration, application interaction, and cabling infrastructure connectivity. Ability to travel within geographical work area is required, up to 20% travel outside traditional work area, may include international travel. Preferred Qualifications Experience managing medium to large scale projects. Experience that includes strong analytical skills, attention to detail and effective communication abilities. Experience in large scale data centre network implementations and support. Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common networking protocols (BGP, OSPF). Several years of experience working in virtualised enterprise networking environments. Proficient in IT best practice frameworks (ITIL, LEAN, AGILE) and operational excellence concepts or methodologies. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of your candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Systems Support & Governance Coordinator
JCDecaux JCDecaux Group Manchester, Lancashire
Systems Support & Governance CoordinatorApplylocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 12, 2026 (24 days left to apply)job requisition id: JR101705This is a key supporting role in ensuring that operational systems and processes are used consistently, correctly, and in line with agreed governance standards across the Operations function. The role supports system users, coordinates training and onboarding activity, maintains operational documentation and helps embed controls and compliance into day-to-day operations. Acting as a bridge between operational teams, systems specialists and governance requirements, the role contributes to effective system adoption, risk reduction and operational resilience, particularly during periods of system change and continuous improvement. Reports into: Systems & Performance Manager What you'll be doing Provide first-line support to operational users for day-to-day system queries and issues. Assist with user access requests and basic system administration tasks in line with agreed controls. Log, track and follow up system issues, escalating to the Systems Analyst or IT where required. Support the smooth day-to-day operation of operational systems by helping users follow agreed processes. Coordinate and deliver training for new starters on operational systems, processes and ways of working. Support system rollouts and changes by preparing and delivering training sessions and communications. Maintain training materials, user guides and reference documentation, ensuring content is current and accurate. Track training completion and support refresher training where required. Maintain operational process documentation, ensuring it reflects approved and current ways of working. Support adherence to governance requirements, including data protection, system usage standards and audit controls. Assist with GDPR awareness and compliance activities within operational processes. Maintain evidence and records required for audits and reviews. Create and maintain new inventory-related suppliers in Unibuy, ensuring requests are complete, correctly coded and compliant with Procurement and Finance policies before submission. Monitor adherence to inventory and supplier data standards through regular checks and exception reporting and work with process owners to address root causes when issues arise. Support system change activity by coordinating user involvement in UAT. Assist with the preparation and maintenance of UAT documentation, test evidence and issue logs. Support change readiness and post-implementation activities to help embed new processes and system functionality. Act as a central coordination point for system-related communications and guidance. Identify recurring issues or knowledge gaps and propose improvements to training or documentation. Support continuous improvement initiatives by helping standardise and simplify processes. Support the Systems Analyst with adhoc tasks/projects A little bit about you Experience in an operational support, systems support or coordination role within a structured environment. Strong organisational and administrative skills, with the ability to manage multiple activities concurrently. Experience supporting users with systems or process queries. Ability to produce clear, accurate documentation and training materials. Good working knowledge of standard office applications (e.g. Microsoft Office, especially Excel and Word). Experience supporting operational systems (e.g. ERP, work management or asset management systems). Exposure to training delivery, onboarding or knowledge management. Experience supporting governance, audit or compliance activities. Familiarity with GDPR or data protection principles. Experience supporting UAT or system change activities. Methodical, organised and detail-focused. Approachable and supportive, with a strong customer-service mindset. Comfortable working within defined processes and controls. Able to communicate clearly with a wide range of stakeholders. Proactive, reliable and committed to continuous improvement. Calm and resilient in a changing operational environment. A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.2. You send in your application to let us know you're interested.3. We see your application, get excited, and give you a call.4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.5. You'll begin your journey with us, we're excited to support and develop you throughout your career.We're JCDecaux, the world's largest Digital Out-of-Home media business. You'll have used or seen our products, services and communication channels, even if you didn't realise it was us, because they're at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide.Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages.Our talented team make all this happen, working in a wide variety of roles to connect brands and communities.We're really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning.If you join us, you will make a real difference.
21/05/2026
Full time
Systems Support & Governance CoordinatorApplylocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 12, 2026 (24 days left to apply)job requisition id: JR101705This is a key supporting role in ensuring that operational systems and processes are used consistently, correctly, and in line with agreed governance standards across the Operations function. The role supports system users, coordinates training and onboarding activity, maintains operational documentation and helps embed controls and compliance into day-to-day operations. Acting as a bridge between operational teams, systems specialists and governance requirements, the role contributes to effective system adoption, risk reduction and operational resilience, particularly during periods of system change and continuous improvement. Reports into: Systems & Performance Manager What you'll be doing Provide first-line support to operational users for day-to-day system queries and issues. Assist with user access requests and basic system administration tasks in line with agreed controls. Log, track and follow up system issues, escalating to the Systems Analyst or IT where required. Support the smooth day-to-day operation of operational systems by helping users follow agreed processes. Coordinate and deliver training for new starters on operational systems, processes and ways of working. Support system rollouts and changes by preparing and delivering training sessions and communications. Maintain training materials, user guides and reference documentation, ensuring content is current and accurate. Track training completion and support refresher training where required. Maintain operational process documentation, ensuring it reflects approved and current ways of working. Support adherence to governance requirements, including data protection, system usage standards and audit controls. Assist with GDPR awareness and compliance activities within operational processes. Maintain evidence and records required for audits and reviews. Create and maintain new inventory-related suppliers in Unibuy, ensuring requests are complete, correctly coded and compliant with Procurement and Finance policies before submission. Monitor adherence to inventory and supplier data standards through regular checks and exception reporting and work with process owners to address root causes when issues arise. Support system change activity by coordinating user involvement in UAT. Assist with the preparation and maintenance of UAT documentation, test evidence and issue logs. Support change readiness and post-implementation activities to help embed new processes and system functionality. Act as a central coordination point for system-related communications and guidance. Identify recurring issues or knowledge gaps and propose improvements to training or documentation. Support continuous improvement initiatives by helping standardise and simplify processes. Support the Systems Analyst with adhoc tasks/projects A little bit about you Experience in an operational support, systems support or coordination role within a structured environment. Strong organisational and administrative skills, with the ability to manage multiple activities concurrently. Experience supporting users with systems or process queries. Ability to produce clear, accurate documentation and training materials. Good working knowledge of standard office applications (e.g. Microsoft Office, especially Excel and Word). Experience supporting operational systems (e.g. ERP, work management or asset management systems). Exposure to training delivery, onboarding or knowledge management. Experience supporting governance, audit or compliance activities. Familiarity with GDPR or data protection principles. Experience supporting UAT or system change activities. Methodical, organised and detail-focused. Approachable and supportive, with a strong customer-service mindset. Comfortable working within defined processes and controls. Able to communicate clearly with a wide range of stakeholders. Proactive, reliable and committed to continuous improvement. Calm and resilient in a changing operational environment. A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.2. You send in your application to let us know you're interested.3. We see your application, get excited, and give you a call.4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.5. You'll begin your journey with us, we're excited to support and develop you throughout your career.We're JCDecaux, the world's largest Digital Out-of-Home media business. You'll have used or seen our products, services and communication channels, even if you didn't realise it was us, because they're at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide.Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages.Our talented team make all this happen, working in a wide variety of roles to connect brands and communities.We're really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning.If you join us, you will make a real difference.
Analytics Engineer II
Fanatics Inc
We are seeking a Analytics Engineer III to join our growing Data organization in the Analytics Engineering team. As an Analytics Engineer II, you'll report directly to the Manager of Analytics Engineering and collaborate with internal and external stakeholders to create valuable insights to drive our business's growth. As an AE, your work will be critical in building accurate reporting across the business. You'll also be responsible for providing ongoing analysis and recommendations to stakeholders. We're looking for someone passionate, eager to learn, and can work well within a team. This is a unique opportunity to join a dynamic team and directly contribute to our business's success. Responsibilities Develop a strong understanding of Fanatics Betting and Gaming, as well as related products and operations. Design and build insightful metric definitions, KPIs, and source of truth tables utilizing advanced sql Ownership of our DBT cloud infrastructure and implementation of data modeling best practices Collaboration with other Analysts and Data Engineering teams to find solutions to business problems. Develop our Snowflake Intelligence AI to help empower teams to self-serve analytics. Remain current on technology and trends in data analytics and the sports betting & gaming industry. Required Qualifications Advanced SQL skills, including model/query optimization Data modeling utilizing a tool such as DBT, including incremental modeling strategies Manage and optimize source code control in GitHub, leveraging branching strategies and best practices to ensure efficient collaboration and code quality Experienced with building dashboards and reporting tools (e.g. Tableau, Sigma, Power BI, Looker). Customer obsessed and experience focused; highly outcome-oriented and data-driven; experienced in working in high-growth environments. Demonstrated ability to partner closely with stakeholders, earning trust and prioritizing relationships. Logical and analytical approach to problem solving. Plus for utilizing AI in analytics. Strong organizational and communication skills. Positive and flexible attitude, a willingness to embrace new initiatives. Understanding of sports betting or experience in customer behavior analysis is a significant plus. Must be open to travel for team offsites and events. 3-5 years of relevant experience Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. Salary range is listed in UK Pounds; actual salary will vary based on location. Salary Range £57,000 - £90,000 per year (actual salary will be determined in part by a successful candidate's geographic location). About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Locations 95 Morton St, New York, NY, 10014, US (Remote)
21/05/2026
Full time
We are seeking a Analytics Engineer III to join our growing Data organization in the Analytics Engineering team. As an Analytics Engineer II, you'll report directly to the Manager of Analytics Engineering and collaborate with internal and external stakeholders to create valuable insights to drive our business's growth. As an AE, your work will be critical in building accurate reporting across the business. You'll also be responsible for providing ongoing analysis and recommendations to stakeholders. We're looking for someone passionate, eager to learn, and can work well within a team. This is a unique opportunity to join a dynamic team and directly contribute to our business's success. Responsibilities Develop a strong understanding of Fanatics Betting and Gaming, as well as related products and operations. Design and build insightful metric definitions, KPIs, and source of truth tables utilizing advanced sql Ownership of our DBT cloud infrastructure and implementation of data modeling best practices Collaboration with other Analysts and Data Engineering teams to find solutions to business problems. Develop our Snowflake Intelligence AI to help empower teams to self-serve analytics. Remain current on technology and trends in data analytics and the sports betting & gaming industry. Required Qualifications Advanced SQL skills, including model/query optimization Data modeling utilizing a tool such as DBT, including incremental modeling strategies Manage and optimize source code control in GitHub, leveraging branching strategies and best practices to ensure efficient collaboration and code quality Experienced with building dashboards and reporting tools (e.g. Tableau, Sigma, Power BI, Looker). Customer obsessed and experience focused; highly outcome-oriented and data-driven; experienced in working in high-growth environments. Demonstrated ability to partner closely with stakeholders, earning trust and prioritizing relationships. Logical and analytical approach to problem solving. Plus for utilizing AI in analytics. Strong organizational and communication skills. Positive and flexible attitude, a willingness to embrace new initiatives. Understanding of sports betting or experience in customer behavior analysis is a significant plus. Must be open to travel for team offsites and events. 3-5 years of relevant experience Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. Salary range is listed in UK Pounds; actual salary will vary based on location. Salary Range £57,000 - £90,000 per year (actual salary will be determined in part by a successful candidate's geographic location). About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Locations 95 Morton St, New York, NY, 10014, US (Remote)
Change & Implementation Manager
Edenred Finland Oy. Swindon, Wiltshire
Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia. Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end-to-end accountability for how technology and business change is governed, executed, and embedded in a high-volume, regulated, and fast-moving payments environment.You'll provide strategic direction, lead and develop a high-performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance.A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. What you'll be doing: Leadership & Strategy Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive-level forums, providing insight, assurance, and escalation. Change, Release & Implementation Governance Oversee end-to-end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. CI/CD & Automation Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low-touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post-implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data-driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. People & Capability Development Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What we're looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high-performing teams. Deep understanding of ITIL4 and end-to-end change / release governance. Hands-on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Desirable Experience in PCI DSS and/or FCA-regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. Why Edenred PayTech Edenred PayTech is the core payment engine for the Edenred Group, processing over €100bn in payments annually across more than 30 countries. We operate at a scale and complexity that rivals leading financial institutions, while retaining the agility and innovation of a fintech.Technology is at the heart of what we do, with significant annual investment and a strong focus on modern engineering, automation, and data-driven decision-making. Apply now and Vibe with Us!
21/05/2026
Full time
Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia. Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end-to-end accountability for how technology and business change is governed, executed, and embedded in a high-volume, regulated, and fast-moving payments environment.You'll provide strategic direction, lead and develop a high-performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance.A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. What you'll be doing: Leadership & Strategy Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive-level forums, providing insight, assurance, and escalation. Change, Release & Implementation Governance Oversee end-to-end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. CI/CD & Automation Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low-touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post-implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data-driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. People & Capability Development Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What we're looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high-performing teams. Deep understanding of ITIL4 and end-to-end change / release governance. Hands-on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Desirable Experience in PCI DSS and/or FCA-regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. Why Edenred PayTech Edenred PayTech is the core payment engine for the Edenred Group, processing over €100bn in payments annually across more than 30 countries. We operate at a scale and complexity that rivals leading financial institutions, while retaining the agility and innovation of a fintech.Technology is at the heart of what we do, with significant annual investment and a strong focus on modern engineering, automation, and data-driven decision-making. Apply now and Vibe with Us!
Royal London
Business Analyst (RLAM)
Royal London
In everything we do, our people make the difference. Contract type: Permanent Location: London Working style: Hybrid 50% home/office based We're looking for an experienced Business Analyst to play a key role in shaping and delivering change across Royal London Asset Management's investment and operational landscape. This role sits at the heart of new initiatives, supporting the design and launch of investment structures, operating models and asset class developments. You'll be comfortable working autonomously, driving analysis forward, engaging senior stakeholders, and partnering closely with Project Managers and delivery teams. Experience within private assets is a strong advantage, particularly exposure to private asset systems or the launch of new fund or platform structures (e.g. LTAFs). This is a hands on role for someone confident in leading discussions, capturing outcomes, and ensuring actions progress at pace. About the role Investigates, documents and analyses current business processes; identifies the organisational units which undertake activities and supports the business. Identifies alternatives, assesses feasibility, and recommends new approaches considering Risk, Cost and Benefits Undertakes advanced process & data modelling for significant projects or programmes of change, working with senior stakeholders to validate. Takes responsibility for investigative work to determine business opportunities, and specify effective business processes. Specifies their implementation through improvements in information systems, data management, practices, organisation and equipment. Facilitates scoping and business priority setting for large or complex changes, engaging senior stakeholders as required. Selects the most appropriate means of representing business requirements. Provides guidance and direction to less experienced colleagues. Contributes to the BA practice by sharing ideas and experience and developing more efficient ways to undertake activities. Manages the delivery of sub workstreams within a larger project. About you Proven experience delivering business analysis across new initiatives, developments and change programmes within asset management. Strong understanding of investment structures, asset classes and operating set ups, with the ability to support the design and launch of new propositions. Ability to build and document clear end to end (E2E) operating models, identifying impacts, dependencies and opportunities for improvement. Experience working across complex operating environments, translating business needs into clear, actionable analysis. Exposure to private assets is an advantage, including familiarity with private asset operating models or systems. Has deep Knowledge and experience of Business Analysis and considers all aspects of business change. Able to apply specialist knowledge across various business areas and maintains commercial and customer focused. Establishes and maintains relationships with senior business stakeholders. Expert on Business Analysis and related Modelling, design and Business Concepts Proficient in communicating complex concepts and articulating principles and drivers for change. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
21/05/2026
Full time
In everything we do, our people make the difference. Contract type: Permanent Location: London Working style: Hybrid 50% home/office based We're looking for an experienced Business Analyst to play a key role in shaping and delivering change across Royal London Asset Management's investment and operational landscape. This role sits at the heart of new initiatives, supporting the design and launch of investment structures, operating models and asset class developments. You'll be comfortable working autonomously, driving analysis forward, engaging senior stakeholders, and partnering closely with Project Managers and delivery teams. Experience within private assets is a strong advantage, particularly exposure to private asset systems or the launch of new fund or platform structures (e.g. LTAFs). This is a hands on role for someone confident in leading discussions, capturing outcomes, and ensuring actions progress at pace. About the role Investigates, documents and analyses current business processes; identifies the organisational units which undertake activities and supports the business. Identifies alternatives, assesses feasibility, and recommends new approaches considering Risk, Cost and Benefits Undertakes advanced process & data modelling for significant projects or programmes of change, working with senior stakeholders to validate. Takes responsibility for investigative work to determine business opportunities, and specify effective business processes. Specifies their implementation through improvements in information systems, data management, practices, organisation and equipment. Facilitates scoping and business priority setting for large or complex changes, engaging senior stakeholders as required. Selects the most appropriate means of representing business requirements. Provides guidance and direction to less experienced colleagues. Contributes to the BA practice by sharing ideas and experience and developing more efficient ways to undertake activities. Manages the delivery of sub workstreams within a larger project. About you Proven experience delivering business analysis across new initiatives, developments and change programmes within asset management. Strong understanding of investment structures, asset classes and operating set ups, with the ability to support the design and launch of new propositions. Ability to build and document clear end to end (E2E) operating models, identifying impacts, dependencies and opportunities for improvement. Experience working across complex operating environments, translating business needs into clear, actionable analysis. Exposure to private assets is an advantage, including familiarity with private asset operating models or systems. Has deep Knowledge and experience of Business Analysis and considers all aspects of business change. Able to apply specialist knowledge across various business areas and maintains commercial and customer focused. Establishes and maintains relationships with senior business stakeholders. Expert on Business Analysis and related Modelling, design and Business Concepts Proficient in communicating complex concepts and articulating principles and drivers for change. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.

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