ICT Applications Officer Team Leader Lancashire Constabulary is seeking a skilled and motivated ICT Applications Officer Team Leader to lead a team responsible for the support, development and management of critical business applications. This role is based at Hutton Headquarters. You will combine strong technical understanding with effective leadership, ensuring application services are reliable, secure, and aligned with operational and organisational priorities. Key Responsibilities: As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers. Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery you will ensure that the team are able to provide the most effective support to all users. You will engage across the organisation, with partners and our third-party suppliers, representing the application team, and organisation, at internal and external meetings. You will enable the continuous development and improvement of ICT Applications and ensure that this is in support of business/process improvement. There will be an occasional requirement to perform on-call duties on an ad hoc basis for systems upgrades and if technical issues are being experienced outside of core hours. Skills and Experience: Experience of interrogating computer systems to produce accurate reports and management information (graphs, tables and statistics) to support and inform management decisions. Experience of developing a healthy, happy and dynamic team in difficult and testing conditions and supervising the team in order to deliver results. Experience of working on own initiative, investigating problems, developing solutions and taking appropriate timely action to resolve them Applicants must have GCSE Maths and English or equivalent in addition to ITIL Foundation or a willingness to work towards it Successful applicants will be required to pass Recruitment Vetting prior to commencing their role. Please be aware there is a minimum 3 year UK residency required for Recruitment Vetting. Artificial Intelligence (AI) Assistance Disclaimer Whilst we would encourage applicants to not use AI in order to provide their examples within the application form, we accept that candidates may use AI to provide general guidance and inspiration during the completion of the form. By utilising this functionality, you acknowledge and agree to the following: AI-generated content is provided for illustrative purposes only and does not constitute professional, legal, or personal experience. You remain fully responsible for the accuracy, authenticity, and originality of all information submitted in your application. The inclusion of AI-generated suggestions does not imply endorsement or guarantee of the appropriateness, completeness, or effectiveness. The organisation accepts no liability for any consequences, direct or indirect, arising from the use of AI-generated content within this form. Our reference: SE4192 Vacancy: ICT Applications Officer Team Leader Location: Hutton, Lancashire Salary: 32,613 - 37,020 Hours: Full time, 37 hours per week Smart Hire are advertising on behalf of Lancashire Constabulary
10/07/2026
Full time
ICT Applications Officer Team Leader Lancashire Constabulary is seeking a skilled and motivated ICT Applications Officer Team Leader to lead a team responsible for the support, development and management of critical business applications. This role is based at Hutton Headquarters. You will combine strong technical understanding with effective leadership, ensuring application services are reliable, secure, and aligned with operational and organisational priorities. Key Responsibilities: As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers. Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery you will ensure that the team are able to provide the most effective support to all users. You will engage across the organisation, with partners and our third-party suppliers, representing the application team, and organisation, at internal and external meetings. You will enable the continuous development and improvement of ICT Applications and ensure that this is in support of business/process improvement. There will be an occasional requirement to perform on-call duties on an ad hoc basis for systems upgrades and if technical issues are being experienced outside of core hours. Skills and Experience: Experience of interrogating computer systems to produce accurate reports and management information (graphs, tables and statistics) to support and inform management decisions. Experience of developing a healthy, happy and dynamic team in difficult and testing conditions and supervising the team in order to deliver results. Experience of working on own initiative, investigating problems, developing solutions and taking appropriate timely action to resolve them Applicants must have GCSE Maths and English or equivalent in addition to ITIL Foundation or a willingness to work towards it Successful applicants will be required to pass Recruitment Vetting prior to commencing their role. Please be aware there is a minimum 3 year UK residency required for Recruitment Vetting. Artificial Intelligence (AI) Assistance Disclaimer Whilst we would encourage applicants to not use AI in order to provide their examples within the application form, we accept that candidates may use AI to provide general guidance and inspiration during the completion of the form. By utilising this functionality, you acknowledge and agree to the following: AI-generated content is provided for illustrative purposes only and does not constitute professional, legal, or personal experience. You remain fully responsible for the accuracy, authenticity, and originality of all information submitted in your application. The inclusion of AI-generated suggestions does not imply endorsement or guarantee of the appropriateness, completeness, or effectiveness. The organisation accepts no liability for any consequences, direct or indirect, arising from the use of AI-generated content within this form. Our reference: SE4192 Vacancy: ICT Applications Officer Team Leader Location: Hutton, Lancashire Salary: 32,613 - 37,020 Hours: Full time, 37 hours per week Smart Hire are advertising on behalf of Lancashire Constabulary
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
10/07/2026
Full time
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
.Cyber Security Business Information Officer (BISO) page is loaded Cyber Security Business Information Officer (BISO)locations: Oxford: Londontime type: Full timeposted on: Posted Todayjob requisition id: R112581 About Our Team The Business Information Security Office (BISO) team partners with business, product, and technology leaders to deliver measurable security outcomes that support enterprise objectives. We focus on managing complex risk, embedding secure by design practices, and driving long term cybersecurity maturity. Our work enables trusted innovation, operational resilience, and informed risk decision making across the organization. About the Role As a Business Information Security Officer (BISO), you act as the primary security partner for assigned business units, bridging business strategy and enterprise cybersecurity. You are accountable for planning and executing security initiatives that reduce risk, strengthen cyber defenses, and enable delivery at scale. The role is highly collaborative, advisory, and outcome focused-ensuring security is embedded early and pragmatically across products, platforms, and major initiatives. Responsibilities: Act as the primary security partner for assigned business units, building trusted senior stakeholder relationships. Embed security early into business initiatives, product development, and technology delivery. Sponsor and support enterprise and business aligned security initiatives end to end. Provide expert security guidance across concurrent IT, engineering, and business projects. Oversee security assessments including vulnerability management, penetration testing, and third party risk. Translate security findings into prioritized, actionable remediation plans with clear ownership. Provide security input into solution architecture and major technology decisions. Serve as the security point of contact for customer facing inquiries, audits, and due diligence. Identify, document, and govern cyber risks, supporting risk acceptance and escalation processes. Develop and report meaningful security metrics to inform leadership decisions and continuous improvement. Requirements: Several years' experience in a BISO or senior security leadership / advisory role. Strong cloud and application security experience (AWS, Azure, GCP; secure SDLC). Hands on knowledge of security tooling (SIEM, SOAR, EDR/XDR, CSPM, SAST/DAST). Experience embedding security into CI/CD pipelines and DevSecOps practices. Proven capability in risk assessments, threat modeling, and control gap analysis. Experience collaborating with SOC and Incident Response teams during security events. Working knowledge of security frameworks and regulations (NIST, ISO 27001, CIS, GDPR, etc.). Ability to translate technical risk into clear, business relevant language. Strong stakeholder management skills with the ability to influence without authority. Bachelor's degree in Engineering, Computer Science, or equivalent experience, plus relevant certifications (CISSP, CISM, GIAC, or similar). We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
10/07/2026
Full time
.Cyber Security Business Information Officer (BISO) page is loaded Cyber Security Business Information Officer (BISO)locations: Oxford: Londontime type: Full timeposted on: Posted Todayjob requisition id: R112581 About Our Team The Business Information Security Office (BISO) team partners with business, product, and technology leaders to deliver measurable security outcomes that support enterprise objectives. We focus on managing complex risk, embedding secure by design practices, and driving long term cybersecurity maturity. Our work enables trusted innovation, operational resilience, and informed risk decision making across the organization. About the Role As a Business Information Security Officer (BISO), you act as the primary security partner for assigned business units, bridging business strategy and enterprise cybersecurity. You are accountable for planning and executing security initiatives that reduce risk, strengthen cyber defenses, and enable delivery at scale. The role is highly collaborative, advisory, and outcome focused-ensuring security is embedded early and pragmatically across products, platforms, and major initiatives. Responsibilities: Act as the primary security partner for assigned business units, building trusted senior stakeholder relationships. Embed security early into business initiatives, product development, and technology delivery. Sponsor and support enterprise and business aligned security initiatives end to end. Provide expert security guidance across concurrent IT, engineering, and business projects. Oversee security assessments including vulnerability management, penetration testing, and third party risk. Translate security findings into prioritized, actionable remediation plans with clear ownership. Provide security input into solution architecture and major technology decisions. Serve as the security point of contact for customer facing inquiries, audits, and due diligence. Identify, document, and govern cyber risks, supporting risk acceptance and escalation processes. Develop and report meaningful security metrics to inform leadership decisions and continuous improvement. Requirements: Several years' experience in a BISO or senior security leadership / advisory role. Strong cloud and application security experience (AWS, Azure, GCP; secure SDLC). Hands on knowledge of security tooling (SIEM, SOAR, EDR/XDR, CSPM, SAST/DAST). Experience embedding security into CI/CD pipelines and DevSecOps practices. Proven capability in risk assessments, threat modeling, and control gap analysis. Experience collaborating with SOC and Incident Response teams during security events. Working knowledge of security frameworks and regulations (NIST, ISO 27001, CIS, GDPR, etc.). Ability to translate technical risk into clear, business relevant language. Strong stakeholder management skills with the ability to influence without authority. Bachelor's degree in Engineering, Computer Science, or equivalent experience, plus relevant certifications (CISSP, CISM, GIAC, or similar). We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Wamintech is seeking a part-time Digital and Web Officer to manage day-to-day website updates and drive online presence using EPiServer. You will implement online marketing tactics, analyse traffic with Google Analytics, optimise content, and collaborate with stakeholders to enhance UX. Strong IT skills with EPiServer, SharePoint, Dynamics365 and MS Office are required, plus clear communication to web audiences.
10/07/2026
Full time
Wamintech is seeking a part-time Digital and Web Officer to manage day-to-day website updates and drive online presence using EPiServer. You will implement online marketing tactics, analyse traffic with Google Analytics, optimise content, and collaborate with stakeholders to enhance UX. Strong IT skills with EPiServer, SharePoint, Dynamics365 and MS Office are required, plus clear communication to web audiences.
The Company Nscale is an AI infrastructure company building the next generation hyperscaler, engineered specifically for artificial intelligence. Founded to power the world's most demanding AI workloads, Nscale delivers a vertically integrated, performance-optimized platform spanning compute, data centres, and orchestration software. The company's mission is to make AI infrastructure accessible, sovereign, and sustainable for enterprises, governments, and AI-native organisations. The People Function Nscale is building its people function entirely from the ground up. With the company scaling at extraordinary pace across Europe, North America, and APAC, the goal is to design a modern, AI-enabled people organisation that mirrors Nscale's own ambition: fast, data-driven, globally consistent, and built for scale. The function is led by the Chief People Officer, Naeem Hatimi, who joined last year to assemble a world-class leadership team to create the architecture, systems, and culture that will support Nscale through hypergrowth and toward IPO readiness. The vision is to build a people organisation that blends operational excellence with innovation; one that harnesses AI and automation to deliver insight, efficiency, and exceptional employee experience. The focus is on building vs. inheriting, designing structures, playbooks, and practices for the first time, and scaling them globally at speed. The leaders joining now will directly shape Nscale's future operating model, culture, and employee experience worldwide. The Opportunity The Director, AI Technology & Analytics is a strategic leadership position that combines People technology platform management with advanced people analytics to drive digital transformation and data-driven decision-making across the people function. This is a pivotal moment for the organisation: AI is fundamentally reshaping how the People team operates, and this role sits at the centre of that transformation. Acting as the primary bridge between the People team and IT, this role will lead People team business engagement, oversee solution design, delivery and operations, and ensure People team systems enable scalable, compliant and data-driven people processes. Critically, this leader will own how AI and automation change the way People team deliver value - not just adopting new tools, but embedding intelligence across the full employee life-cycle. This role holds end-to-end accountability for the People technology landscape, including Workday (core HCM and modules), and associated platforms such as talent acquisition, learning management systems, benefits providers, and People master data solutions. The Workday Technology Operations and analytics team will report directly into this role. Key Responsibilities Technology Strategy & Ecosystem Oversight Develop and execute comprehensive People technology roadmaps across Talent Management, Talent Acquisition, Total Rewards, and People Shared Services Provide strategic oversight and integration across the wider People technology landscape Ensure systems operate as a cohesive ecosystem, with strong integration, governance and user experience Partner with IT and People Centres of Excellence to align with enterprise strategy and security standards AI Transformation & Innovation Define and own the enterprise AI strategy for the People team, identifying high-value use cases across the employee life-cycle - from intelligent sourcing and onboarding automation to AI-driven performance insights and attrition prediction Lead the evaluation, procurement and integration of AI-native People platforms and large language model (LLM) capabilities into existing workflows and the Workday ecosystem Partner with IT security and legal to establish responsible AI governance frameworks, including bias auditing, explainability standards and data privacy controls for AI-driven People decisions Build and execute a People team AI adoption roadmap, prioritising initiatives by ROI, feasibility and workforce readiness, with clear milestones and success metrics Champion AI literacy across the People function - designing and delivering training programmes that upskill People business partners, recruiters and COE teams to work confidently alongside AI tools Deploy agentic AI and automation to reduce manual effort in transactional People processes (e.g. case management, document processing, payroll queries), freeing People team capacity for strategic work Leverage generative AI to accelerate People team content creation - including job descriptions, policy documentation, communications and personalised employee messaging at scale Evaluate and pilot AI-powered copilot experiences within Workday and connected platforms to surface real-time guidance for managers and employees Lead experimentation on emerging AI capabilities (e.g. skills inference, internal talent marketplace matching, AI interview tools) with structured pilots and outcome measurement Act as the People function's voice in enterprise-wide AI governance committees, influencing standards, policies and investment decisions Monitor the rapidly evolving AI vendor landscape and provide executive-ready briefings on emerging technologies, competitive positioning and strategic implications Measure and communicate the business impact of AI investments - tracking adoption rates, efficiency gains, cost savings and improvements in employee and manager experience People Analytics Leadership Build a data-driven culture through dashboards, predictive models and actionable insights Deliver executive-level reporting and analytics to support strategic decision-making Partner with People teams to provide data-driven insights on workforce planning, retention and performance Develop analytics capabilities using tools such as Power BI, Tableau, SQL, R or Python Embed AI and ML models into analytics products - moving from descriptive reporting to predictive and prescriptive insights Establish data quality, lineage and governance standards to ensure analytics outputs are trusted and auditable People Technology Leadership & Solution Delivery Own the end-to-end delivery of People technology solutions, from demand intake and design through build, testing, deployment and stabilisation Ensure solutions are aligned to agreed business outcomes, architectural standards and security, privacy and compliance requirements Lead cross-functional delivery teams and external partners to deliver complex, multi-system People initiatives on time and within scope Integrate AI and automation capabilities into solution design patterns as a default consideration, not an afterthought Workday Platform Ownership & Operations Provide executive leadership and direction for the Workday platform, including roadmap planning, release management, configuration, integrations and ongoing optimisation Oversee the Workday Operations team, ensuring high system availability, data quality and effective support for the People team and the business Lead, mentor and guide the Workday operations team to deliver and support innovative product capabilities while fostering collaboration across IT and the People team Act as the senior escalation point for Workday-related issues, risks and decisions Drive adoption of Workday's native AI and ML features (e.g. Skills Cloud, talent recommendations, Extend platform) as part of a coherent AI product strategy Stakeholder Engagement Act as trusted adviser to People leadership and business executives on AI strategy, technology investments and digital transformation priorities Translate complex technology, AI and analytics concepts into clear narratives for non-technical audiences Influence senior stakeholders to build alignment and drive successful outcomes Shape the organisation's understanding of responsible AI - building trust in how data and AI are used in people decisions Leadership & Capability Building Build, lead and develop high-performance People technology, analytics and AI teams Foster a culture of accountability, collaboration, continuous improvement and responsible experimentation Act as a visible, credible technology and AI leader within IT and the broader organisation Create a team environment where AI tools augment human capability rather than replace judgement Experience and Skills 10-12+ years in technology and analytics leadership roles, with demonstrated experience leading large-scale AI or digital transformation programmes Deep familiarity with enterprise AI platforms, LLMs, agentic workflows and responsible AI governance - including hands-on experience deploying AI in People contexts Understanding of AI adoption and automation in People processes, with a track record of driving measurable business outcomes Experience with AI ethics, bias auditing and responsible AI frameworks in a People context Familiarity with emerging AI regulation (e.g. EU AI Act) and its implications for People team decision-making Experience with People systems, Workday preferred; understanding of AI feature roadmaps within major People platforms Proficiency with analytics and ML tools including Power BI, Tableau, Python, R and SQL Knowledge of inferential statistics, predictive modelling and ML model deployment Experience leading digital transformation and large-scale system implementations . click apply for full job details
10/07/2026
Full time
The Company Nscale is an AI infrastructure company building the next generation hyperscaler, engineered specifically for artificial intelligence. Founded to power the world's most demanding AI workloads, Nscale delivers a vertically integrated, performance-optimized platform spanning compute, data centres, and orchestration software. The company's mission is to make AI infrastructure accessible, sovereign, and sustainable for enterprises, governments, and AI-native organisations. The People Function Nscale is building its people function entirely from the ground up. With the company scaling at extraordinary pace across Europe, North America, and APAC, the goal is to design a modern, AI-enabled people organisation that mirrors Nscale's own ambition: fast, data-driven, globally consistent, and built for scale. The function is led by the Chief People Officer, Naeem Hatimi, who joined last year to assemble a world-class leadership team to create the architecture, systems, and culture that will support Nscale through hypergrowth and toward IPO readiness. The vision is to build a people organisation that blends operational excellence with innovation; one that harnesses AI and automation to deliver insight, efficiency, and exceptional employee experience. The focus is on building vs. inheriting, designing structures, playbooks, and practices for the first time, and scaling them globally at speed. The leaders joining now will directly shape Nscale's future operating model, culture, and employee experience worldwide. The Opportunity The Director, AI Technology & Analytics is a strategic leadership position that combines People technology platform management with advanced people analytics to drive digital transformation and data-driven decision-making across the people function. This is a pivotal moment for the organisation: AI is fundamentally reshaping how the People team operates, and this role sits at the centre of that transformation. Acting as the primary bridge between the People team and IT, this role will lead People team business engagement, oversee solution design, delivery and operations, and ensure People team systems enable scalable, compliant and data-driven people processes. Critically, this leader will own how AI and automation change the way People team deliver value - not just adopting new tools, but embedding intelligence across the full employee life-cycle. This role holds end-to-end accountability for the People technology landscape, including Workday (core HCM and modules), and associated platforms such as talent acquisition, learning management systems, benefits providers, and People master data solutions. The Workday Technology Operations and analytics team will report directly into this role. Key Responsibilities Technology Strategy & Ecosystem Oversight Develop and execute comprehensive People technology roadmaps across Talent Management, Talent Acquisition, Total Rewards, and People Shared Services Provide strategic oversight and integration across the wider People technology landscape Ensure systems operate as a cohesive ecosystem, with strong integration, governance and user experience Partner with IT and People Centres of Excellence to align with enterprise strategy and security standards AI Transformation & Innovation Define and own the enterprise AI strategy for the People team, identifying high-value use cases across the employee life-cycle - from intelligent sourcing and onboarding automation to AI-driven performance insights and attrition prediction Lead the evaluation, procurement and integration of AI-native People platforms and large language model (LLM) capabilities into existing workflows and the Workday ecosystem Partner with IT security and legal to establish responsible AI governance frameworks, including bias auditing, explainability standards and data privacy controls for AI-driven People decisions Build and execute a People team AI adoption roadmap, prioritising initiatives by ROI, feasibility and workforce readiness, with clear milestones and success metrics Champion AI literacy across the People function - designing and delivering training programmes that upskill People business partners, recruiters and COE teams to work confidently alongside AI tools Deploy agentic AI and automation to reduce manual effort in transactional People processes (e.g. case management, document processing, payroll queries), freeing People team capacity for strategic work Leverage generative AI to accelerate People team content creation - including job descriptions, policy documentation, communications and personalised employee messaging at scale Evaluate and pilot AI-powered copilot experiences within Workday and connected platforms to surface real-time guidance for managers and employees Lead experimentation on emerging AI capabilities (e.g. skills inference, internal talent marketplace matching, AI interview tools) with structured pilots and outcome measurement Act as the People function's voice in enterprise-wide AI governance committees, influencing standards, policies and investment decisions Monitor the rapidly evolving AI vendor landscape and provide executive-ready briefings on emerging technologies, competitive positioning and strategic implications Measure and communicate the business impact of AI investments - tracking adoption rates, efficiency gains, cost savings and improvements in employee and manager experience People Analytics Leadership Build a data-driven culture through dashboards, predictive models and actionable insights Deliver executive-level reporting and analytics to support strategic decision-making Partner with People teams to provide data-driven insights on workforce planning, retention and performance Develop analytics capabilities using tools such as Power BI, Tableau, SQL, R or Python Embed AI and ML models into analytics products - moving from descriptive reporting to predictive and prescriptive insights Establish data quality, lineage and governance standards to ensure analytics outputs are trusted and auditable People Technology Leadership & Solution Delivery Own the end-to-end delivery of People technology solutions, from demand intake and design through build, testing, deployment and stabilisation Ensure solutions are aligned to agreed business outcomes, architectural standards and security, privacy and compliance requirements Lead cross-functional delivery teams and external partners to deliver complex, multi-system People initiatives on time and within scope Integrate AI and automation capabilities into solution design patterns as a default consideration, not an afterthought Workday Platform Ownership & Operations Provide executive leadership and direction for the Workday platform, including roadmap planning, release management, configuration, integrations and ongoing optimisation Oversee the Workday Operations team, ensuring high system availability, data quality and effective support for the People team and the business Lead, mentor and guide the Workday operations team to deliver and support innovative product capabilities while fostering collaboration across IT and the People team Act as the senior escalation point for Workday-related issues, risks and decisions Drive adoption of Workday's native AI and ML features (e.g. Skills Cloud, talent recommendations, Extend platform) as part of a coherent AI product strategy Stakeholder Engagement Act as trusted adviser to People leadership and business executives on AI strategy, technology investments and digital transformation priorities Translate complex technology, AI and analytics concepts into clear narratives for non-technical audiences Influence senior stakeholders to build alignment and drive successful outcomes Shape the organisation's understanding of responsible AI - building trust in how data and AI are used in people decisions Leadership & Capability Building Build, lead and develop high-performance People technology, analytics and AI teams Foster a culture of accountability, collaboration, continuous improvement and responsible experimentation Act as a visible, credible technology and AI leader within IT and the broader organisation Create a team environment where AI tools augment human capability rather than replace judgement Experience and Skills 10-12+ years in technology and analytics leadership roles, with demonstrated experience leading large-scale AI or digital transformation programmes Deep familiarity with enterprise AI platforms, LLMs, agentic workflows and responsible AI governance - including hands-on experience deploying AI in People contexts Understanding of AI adoption and automation in People processes, with a track record of driving measurable business outcomes Experience with AI ethics, bias auditing and responsible AI frameworks in a People context Familiarity with emerging AI regulation (e.g. EU AI Act) and its implications for People team decision-making Experience with People systems, Workday preferred; understanding of AI feature roadmaps within major People platforms Proficiency with analytics and ML tools including Power BI, Tableau, Python, R and SQL Knowledge of inferential statistics, predictive modelling and ML model deployment Experience leading digital transformation and large-scale system implementations . click apply for full job details
Digital Marketing & Online Experience Officer Belfast City Council Initially full time in the office for training, then 2 days remote, 3 days in the office. 23.37 per hour Shape the digital experience for one of the UK's leading local authorities. Are you passionate about creating exceptional online experiences? Do you combine creativity with data-driven decision-making? If you're an experienced digital marketing professional who thrives on improving customer journeys, website performance and digital communications, we'd love to hear from you. We're looking for a Digital Marketing & Online Experience Officer to help deliver an ambitious digital marketing strategy that transforms how residents, businesses and stakeholders engage online. Working alongside the Senior Online Experience Manager, you'll play a key role in developing engaging digital campaigns, enhancing website content, improving accessibility and ensuring every online interaction puts the customer first. What you'll be doing As part of a collaborative Marketing and Communications team, you'll: Develop and deliver innovative digital marketing and communications campaigns. Create, manage and optimise content across a portfolio of websites. Improve customer journeys through user-focused design and data-driven insights. Lead on email marketing strategy, planning and campaign delivery. Analyse website, email and search performance to provide meaningful recommendations. Champion accessibility and ensure all digital content meets current standards. Work closely with colleagues across Digital Services, Customer Services and other departments to deliver seamless online experiences. Support major council projects with effective digital communications. Keep up to date with emerging digital trends, technologies and best practice. Provide expert guidance to colleagues on creating engaging, accessible online content. Contribute to project planning, procurement and continuous service improvement. What we're looking for You'll be a confident digital communications professional with experience of delivering successful online marketing initiatives and improving digital customer experiences. You'll ideally have experience in: Digital marketing strategy and campaign delivery Website content management and optimisation Email marketing platforms and best practice Google Analytics or other website performance tools Customer journey mapping and user experience Accessibility standards and inclusive digital design Working with multiple stakeholders across large organisations Managing competing priorities in a fast-paced environment Most importantly, you'll be creative, analytical, collaborative and passionate about using digital communications to make a real difference. Why join us? This is an opportunity to work on meaningful projects that directly impact thousands of residents and businesses every day. You'll join a supportive team where innovation is encouraged, your ideas are valued and your work genuinely improves public services. In return, you'll receive: Competitive pay of 23.37 per hour The opportunity to work on high-profile digital transformation projects A varied and rewarding role with real community impact A collaborative and supportive working environment Ongoing professional development and the chance to work with experienced communications and digital professionals Ready to make an impact? If you're passionate about digital communications, customer experience and delivering accessible, engaging online services, we'd love to hear from you. Apply today and help shape the future of digital engagement.
09/07/2026
Seasonal
Digital Marketing & Online Experience Officer Belfast City Council Initially full time in the office for training, then 2 days remote, 3 days in the office. 23.37 per hour Shape the digital experience for one of the UK's leading local authorities. Are you passionate about creating exceptional online experiences? Do you combine creativity with data-driven decision-making? If you're an experienced digital marketing professional who thrives on improving customer journeys, website performance and digital communications, we'd love to hear from you. We're looking for a Digital Marketing & Online Experience Officer to help deliver an ambitious digital marketing strategy that transforms how residents, businesses and stakeholders engage online. Working alongside the Senior Online Experience Manager, you'll play a key role in developing engaging digital campaigns, enhancing website content, improving accessibility and ensuring every online interaction puts the customer first. What you'll be doing As part of a collaborative Marketing and Communications team, you'll: Develop and deliver innovative digital marketing and communications campaigns. Create, manage and optimise content across a portfolio of websites. Improve customer journeys through user-focused design and data-driven insights. Lead on email marketing strategy, planning and campaign delivery. Analyse website, email and search performance to provide meaningful recommendations. Champion accessibility and ensure all digital content meets current standards. Work closely with colleagues across Digital Services, Customer Services and other departments to deliver seamless online experiences. Support major council projects with effective digital communications. Keep up to date with emerging digital trends, technologies and best practice. Provide expert guidance to colleagues on creating engaging, accessible online content. Contribute to project planning, procurement and continuous service improvement. What we're looking for You'll be a confident digital communications professional with experience of delivering successful online marketing initiatives and improving digital customer experiences. You'll ideally have experience in: Digital marketing strategy and campaign delivery Website content management and optimisation Email marketing platforms and best practice Google Analytics or other website performance tools Customer journey mapping and user experience Accessibility standards and inclusive digital design Working with multiple stakeholders across large organisations Managing competing priorities in a fast-paced environment Most importantly, you'll be creative, analytical, collaborative and passionate about using digital communications to make a real difference. Why join us? This is an opportunity to work on meaningful projects that directly impact thousands of residents and businesses every day. You'll join a supportive team where innovation is encouraged, your ideas are valued and your work genuinely improves public services. In return, you'll receive: Competitive pay of 23.37 per hour The opportunity to work on high-profile digital transformation projects A varied and rewarding role with real community impact A collaborative and supportive working environment Ongoing professional development and the chance to work with experienced communications and digital professionals Ready to make an impact? If you're passionate about digital communications, customer experience and delivering accessible, engaging online services, we'd love to hear from you. Apply today and help shape the future of digital engagement.
Job Title: Programme Manager - Artificial Intelligence (12 month FTC) Location: London / Hybrid Salary : £35,000 - £42,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, 12 month Fixed Term Contract Role purpose This new role offers an exciting opportunity to join our fast-paced Tech and Innovation programme that leads techUK's activity around a range of emerging technologies including AI, Robotics, Quantum, Digital ID and more. The Programme Manager for AI will help to deliver techUK's programme of activity and engagement focused on accelerating AI adoption and deployment across all UK industries and sectors. Working closely with techUK colleagues, members, key stakeholders, and the wider technology sector the Programme Manager will bring new and creative ideas to techUK's AI adoption work and support the execution of current and future activities specifically techUK's recently created AI Adoption Coalition. The main deliverable for this role will be working closely with the Director of Technology and Innovation to deliver activity and outputs focused on accelerating the adoption of responsible AI that add value for techUK's members and stakeholders. This will include organising member meetings and roundtables, large scale events (including techUK's annual AI conference and AI Adoption Coalition events) and other profile raising activities that showcase the opportunities of AI adoption. A central focus for this role is to work to ensure that techUK's AI content, activity, strategy, and other outputs focused on AI adoption are aligned with members needs and wants, as well as the broader AI adoption debate and discussion to ensure techUK's work in this area remains relevant and credible. This role requires an individual who has initiative, enthusiasm, is organised, can prioritise effectively, is forward thinking, can build strong connections and relationships with a variety of stakeholders, work independently and as part of a team, is willing to bring new ideas and suggestions to the AI programme and can excel in an exciting and fast-paced environment spanning a range of projects and techUK teams. The role is not technical and it would best suit an individual with a strong interest in technology policy, strategy, or ecosystems. Key Responsibilities: Ensuring techUK's AI content, activity, and strategy focused on seizing the AI opportunity and accelerating AI adoption are relevant, credible and influential by being an active participant in the UK's AI ecosystem and cultivating excellent relationships with industry leaders and key stakeholders bringing insights and ideas to the programme Support the scoping, planning, launch and delivery of events and activities related to AI Adoption including the secretariate of techUK's AI Adoption Coalition, and techUK's new AI Forum and relevant working groups. Contributing to the planning and delivery of AI Adoption initiatives including but not limited to events, reports, policy formulation, insight or interview series, annual flagship events, dinners, focus weeks and Summits. In particular, support the development and delivery of techUK's annual AI conference in January by writing agendas, identifying speakers, liaising with sponsors, partners, and members. Ensure key programme web pages and programme content is accurate and current. Remain up to date on the AI adoption debate and discussion by building close working relationship with the AI community, conducting insightful research and creating a calendar of impactful activities including roundtables and workshops to ensure techUK is a leader in AI adoption. Serving as an ambassador for the AI and wider Tech and Innovation programme by writing articles, speaking and attending events, and networking. Collaborating with other techUK programme areas, including across techUK's Markets and Policy teams, to ensure techUK's messages, lines and narratives in relation to AI adoption are coherent, consistent, and effectively promoted. Proactively maintaining and growing techUK's AI membership base including by playing an active role in the identification and recruitment of new techUK members and by supporting colleagues by suggesting and exploring new business ideas or processes. Skills, Knowledge and Expertise: Core Competencies: Strong collaboration, organisation and communication skills, including the ability to produce clear and concise written communications such as event outlines, speaker briefings and articles. Able to craft a compelling and relevant narrative for flagship events and AI adoption webinars, as well as reports that will land well with the UK technology sector and the Industrial Strategy sector. The ability to take ownership of the planning and delivery of meetings and events related to AI including proactively identifying and addressing potential challenges and opportunities while ensuring timelines are monitored, deadlines are met, and key stakeholders are briefed. The ability to take on responsibility for key activities of the programme and be held accountable for actions and outcomes whilst working effectively with techUK colleagues in other programmes. Essential: Strong verbal and written communication skills. Strong capability in researching, collating, and presenting information. A team player committed to helping colleagues meet their objectives. Experience of planning and hosting webinars or events. Experience of developing a programme of work or conducting product / programme management. Experience in stakeholder and membership engagement including recruitment of new members. Desired: A broad understanding of the UK's AI ecosystem and appreciation of the opportunities and barriers for AI adoption across UK industries in order to drive economic growth. Additional Information This role is offered on a 12-month fixed-term contract, on a full-time basis, based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button to be redirected to our website. Candidates with experience of: AI Programme Manager, Programme Officer, Programme Support, Senior Project Manager, Senior Programme Manager, Policy Officer may also be considered for this role.
09/07/2026
Contractor
Job Title: Programme Manager - Artificial Intelligence (12 month FTC) Location: London / Hybrid Salary : £35,000 - £42,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, 12 month Fixed Term Contract Role purpose This new role offers an exciting opportunity to join our fast-paced Tech and Innovation programme that leads techUK's activity around a range of emerging technologies including AI, Robotics, Quantum, Digital ID and more. The Programme Manager for AI will help to deliver techUK's programme of activity and engagement focused on accelerating AI adoption and deployment across all UK industries and sectors. Working closely with techUK colleagues, members, key stakeholders, and the wider technology sector the Programme Manager will bring new and creative ideas to techUK's AI adoption work and support the execution of current and future activities specifically techUK's recently created AI Adoption Coalition. The main deliverable for this role will be working closely with the Director of Technology and Innovation to deliver activity and outputs focused on accelerating the adoption of responsible AI that add value for techUK's members and stakeholders. This will include organising member meetings and roundtables, large scale events (including techUK's annual AI conference and AI Adoption Coalition events) and other profile raising activities that showcase the opportunities of AI adoption. A central focus for this role is to work to ensure that techUK's AI content, activity, strategy, and other outputs focused on AI adoption are aligned with members needs and wants, as well as the broader AI adoption debate and discussion to ensure techUK's work in this area remains relevant and credible. This role requires an individual who has initiative, enthusiasm, is organised, can prioritise effectively, is forward thinking, can build strong connections and relationships with a variety of stakeholders, work independently and as part of a team, is willing to bring new ideas and suggestions to the AI programme and can excel in an exciting and fast-paced environment spanning a range of projects and techUK teams. The role is not technical and it would best suit an individual with a strong interest in technology policy, strategy, or ecosystems. Key Responsibilities: Ensuring techUK's AI content, activity, and strategy focused on seizing the AI opportunity and accelerating AI adoption are relevant, credible and influential by being an active participant in the UK's AI ecosystem and cultivating excellent relationships with industry leaders and key stakeholders bringing insights and ideas to the programme Support the scoping, planning, launch and delivery of events and activities related to AI Adoption including the secretariate of techUK's AI Adoption Coalition, and techUK's new AI Forum and relevant working groups. Contributing to the planning and delivery of AI Adoption initiatives including but not limited to events, reports, policy formulation, insight or interview series, annual flagship events, dinners, focus weeks and Summits. In particular, support the development and delivery of techUK's annual AI conference in January by writing agendas, identifying speakers, liaising with sponsors, partners, and members. Ensure key programme web pages and programme content is accurate and current. Remain up to date on the AI adoption debate and discussion by building close working relationship with the AI community, conducting insightful research and creating a calendar of impactful activities including roundtables and workshops to ensure techUK is a leader in AI adoption. Serving as an ambassador for the AI and wider Tech and Innovation programme by writing articles, speaking and attending events, and networking. Collaborating with other techUK programme areas, including across techUK's Markets and Policy teams, to ensure techUK's messages, lines and narratives in relation to AI adoption are coherent, consistent, and effectively promoted. Proactively maintaining and growing techUK's AI membership base including by playing an active role in the identification and recruitment of new techUK members and by supporting colleagues by suggesting and exploring new business ideas or processes. Skills, Knowledge and Expertise: Core Competencies: Strong collaboration, organisation and communication skills, including the ability to produce clear and concise written communications such as event outlines, speaker briefings and articles. Able to craft a compelling and relevant narrative for flagship events and AI adoption webinars, as well as reports that will land well with the UK technology sector and the Industrial Strategy sector. The ability to take ownership of the planning and delivery of meetings and events related to AI including proactively identifying and addressing potential challenges and opportunities while ensuring timelines are monitored, deadlines are met, and key stakeholders are briefed. The ability to take on responsibility for key activities of the programme and be held accountable for actions and outcomes whilst working effectively with techUK colleagues in other programmes. Essential: Strong verbal and written communication skills. Strong capability in researching, collating, and presenting information. A team player committed to helping colleagues meet their objectives. Experience of planning and hosting webinars or events. Experience of developing a programme of work or conducting product / programme management. Experience in stakeholder and membership engagement including recruitment of new members. Desired: A broad understanding of the UK's AI ecosystem and appreciation of the opportunities and barriers for AI adoption across UK industries in order to drive economic growth. Additional Information This role is offered on a 12-month fixed-term contract, on a full-time basis, based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button to be redirected to our website. Candidates with experience of: AI Programme Manager, Programme Officer, Programme Support, Senior Project Manager, Senior Programme Manager, Policy Officer may also be considered for this role.
Web Content & Events Officer Global, world-renowned university 4.5-month temp contract Join a leading global university on a short-term assignment where you'll make an immediate impact. This is a hands-on role combining digital content, communications and events. The role Lead website updates and rebuilds across a complex digital estate (Drupal) Improve content, UX and overall quality across Faculty sites Use analytics (Google Analytics, SiteImprove) to optimise performance Create and deliver engaging internal and external communications Support the delivery of events (virtual and in-person) Partner with stakeholders across departments and central teams What you'll bring Strong CMS experience (Drupal preferred) Proven digital content and communications background Excellent written and verbal communication skills Experience implementing GDPR, CMA and Accessibility compliance standards Experience supporting or delivering events Data-led mindset with experience using analytics Organised, proactive and confident working independently Why apply? Immediate start, high-impact temp role Blend of web, comms and events work Collaborative, fast-paced environment Ideal for a hands-on web/content professional who can hit the ground running and deliver in a complex, stakeholder-heavy environment. Inventum Group is acting as an Employment Business in relation to this vacancy.
09/07/2026
Seasonal
Web Content & Events Officer Global, world-renowned university 4.5-month temp contract Join a leading global university on a short-term assignment where you'll make an immediate impact. This is a hands-on role combining digital content, communications and events. The role Lead website updates and rebuilds across a complex digital estate (Drupal) Improve content, UX and overall quality across Faculty sites Use analytics (Google Analytics, SiteImprove) to optimise performance Create and deliver engaging internal and external communications Support the delivery of events (virtual and in-person) Partner with stakeholders across departments and central teams What you'll bring Strong CMS experience (Drupal preferred) Proven digital content and communications background Excellent written and verbal communication skills Experience implementing GDPR, CMA and Accessibility compliance standards Experience supporting or delivering events Data-led mindset with experience using analytics Organised, proactive and confident working independently Why apply? Immediate start, high-impact temp role Blend of web, comms and events work Collaborative, fast-paced environment Ideal for a hands-on web/content professional who can hit the ground running and deliver in a complex, stakeholder-heavy environment. Inventum Group is acting as an Employment Business in relation to this vacancy.
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children's Trust's digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines. The role will support the day-to-day management of the charity's websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children's Trust's digital presence. This role is not open to sponsorship. Role Requirements Website management Support the day-to-day running of the charity's websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure. Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice. Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives. Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 - Level AA) and help promote web accessibility throughout the Organisation. Build and maintain online forms, e.g. donations, event entries and data capture. Campaigns and email marketing Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts. Contribute to marketing and communications plans for campaigns and projects. Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines. Support with the creation and management of email communications using DotDigital. Optimise performance through A/B testing, segmentation and analytics. Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns. Wednesday 29th July and Thursday 30th July Strictly no agencies, please. About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof).
09/07/2026
Full time
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children's Trust's digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines. The role will support the day-to-day management of the charity's websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children's Trust's digital presence. This role is not open to sponsorship. Role Requirements Website management Support the day-to-day running of the charity's websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure. Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice. Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives. Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 - Level AA) and help promote web accessibility throughout the Organisation. Build and maintain online forms, e.g. donations, event entries and data capture. Campaigns and email marketing Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts. Contribute to marketing and communications plans for campaigns and projects. Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines. Support with the creation and management of email communications using DotDigital. Optimise performance through A/B testing, segmentation and analytics. Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns. Wednesday 29th July and Thursday 30th July Strictly no agencies, please. About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof).
Description This role supports the day-to-day running of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy-related activities across the organisation. The position plays a key role in overseeing end-to-end processes for privacy complaints while providing ad hoc support for other compliance-related activities. Working with both internal and external stakeholders, you will be responsible for implementing and managing an end-to-end complaints process, identifying opportunities for improvement, developing reporting and dashboards, and responding to a wide range of privacy-related complaints. You will also support the wider Privacy Team in delivering other compliance-related initiatives, including, but not limited to, rights requests, incident management, and compliance assessments. Responsibilities Manage privacy complaints end-to-end, ensuring timely investigation, stakeholder engagement, record-keeping, reporting, dashboard creation, and professional resolution within agreed timescales. This role is responsible for ensuring that complaints are managed and responded to in a professional and timely manner. You will be required to maintain all documentation relating to complaints. Stakeholder engagement will be required to investigate complaints. This will involve working with both internal and external stakeholders to support effective resolution. Identify and implement best practices, and update training materials based on lessons learned from complaints, emerging trends, and industry best practice. Assist with core DPO activities, including compliance reviews, reporting, stakeholder communications, and the scheduling of regular privacy-related activities. Support the wider team with the Rights Requests process, ensuring compliance with statutory deadlines, monitoring performance, and engaging effectively with internal and external stakeholders. Provide privacy advice and guidance to stakeholders, supporting privacy-by-design principles, data protection assessments, compliance activities, and the timely completion of privacy-related requirements. Maintain and enhance the Office of the DPO's digital presence and knowledge resources, including the management of online content, self-service tools, training materials, and the team inbox. Support privacy incident and third-party risk management activities, including investigations, fact-finding, reporting, mitigation actions, lessons learned, and oversight of personal data processing carried out by suppliers and partners. Produce and analyse privacy management information, including KPIs, dashboards, reports, and trend analysis, identifying opportunities for process improvement and enhancing the effectiveness of the privacy function. Qualifications Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations. Experience of working in a fast-paced environment, managing competing priorities, ad hoc requests, and fixed deadlines. Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders. Proven ability to work collaboratively as part of a team while managing responsibilities independently. Ideally, you'll also have: Experience in customer service, complaints handling, or case management environments. A degree-level qualification, apprenticeship, or equivalent relevant work experience. Professional privacy qualifications, such as CIPP/E, CIPM, or equivalent certifications. Experience of using Microsoft 365 applications, including SharePoint, Excel, and Microsoft Purview eDiscovery, as well as Adobe Acrobat Pro. Experience of web content management and/or webpage design. Experience in service design, implementation, monitoring, and continuous improvement.
09/07/2026
Full time
Description This role supports the day-to-day running of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy-related activities across the organisation. The position plays a key role in overseeing end-to-end processes for privacy complaints while providing ad hoc support for other compliance-related activities. Working with both internal and external stakeholders, you will be responsible for implementing and managing an end-to-end complaints process, identifying opportunities for improvement, developing reporting and dashboards, and responding to a wide range of privacy-related complaints. You will also support the wider Privacy Team in delivering other compliance-related initiatives, including, but not limited to, rights requests, incident management, and compliance assessments. Responsibilities Manage privacy complaints end-to-end, ensuring timely investigation, stakeholder engagement, record-keeping, reporting, dashboard creation, and professional resolution within agreed timescales. This role is responsible for ensuring that complaints are managed and responded to in a professional and timely manner. You will be required to maintain all documentation relating to complaints. Stakeholder engagement will be required to investigate complaints. This will involve working with both internal and external stakeholders to support effective resolution. Identify and implement best practices, and update training materials based on lessons learned from complaints, emerging trends, and industry best practice. Assist with core DPO activities, including compliance reviews, reporting, stakeholder communications, and the scheduling of regular privacy-related activities. Support the wider team with the Rights Requests process, ensuring compliance with statutory deadlines, monitoring performance, and engaging effectively with internal and external stakeholders. Provide privacy advice and guidance to stakeholders, supporting privacy-by-design principles, data protection assessments, compliance activities, and the timely completion of privacy-related requirements. Maintain and enhance the Office of the DPO's digital presence and knowledge resources, including the management of online content, self-service tools, training materials, and the team inbox. Support privacy incident and third-party risk management activities, including investigations, fact-finding, reporting, mitigation actions, lessons learned, and oversight of personal data processing carried out by suppliers and partners. Produce and analyse privacy management information, including KPIs, dashboards, reports, and trend analysis, identifying opportunities for process improvement and enhancing the effectiveness of the privacy function. Qualifications Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations. Experience of working in a fast-paced environment, managing competing priorities, ad hoc requests, and fixed deadlines. Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders. Proven ability to work collaboratively as part of a team while managing responsibilities independently. Ideally, you'll also have: Experience in customer service, complaints handling, or case management environments. A degree-level qualification, apprenticeship, or equivalent relevant work experience. Professional privacy qualifications, such as CIPP/E, CIPM, or equivalent certifications. Experience of using Microsoft 365 applications, including SharePoint, Excel, and Microsoft Purview eDiscovery, as well as Adobe Acrobat Pro. Experience of web content management and/or webpage design. Experience in service design, implementation, monitoring, and continuous improvement.
Information Governance Manager/Data Protection Officer The post-holder will provide leadership and support in Information Governance, taking operational responsibility for ensuring the Trust meets its statutory and regulatory obligations in relation to Information Governance, including confidentiality, information security, Freedom of Information, and the General Data Protection Regulation (GDPR), reporting directly to the Director of Corporate Governance/Senior Information Risk Owner (SIRO). The role will support Information Governance requirements for the Trust, advising staff on best practice in information governance, data privacy, data protection, and records management issues. We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons. Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK () Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents. Main duties of the job Provide specialist advice and guidance on information governance and records management issues. Provide advice and support to the organisation on all areas of information governance and IG risk management. Support and lead investigations of information governance related breaches and serious incidents. Develop and deliver Information Governance training for all levels of staff across the Trust. Collate supporting evidence and documentation for the annual submission of the Data Security and Protection Toolkit (DSPT). Author or review data sharing and processing agreements. Ensure knowledge and understanding of data protection law and practices, and a detailed understanding of how NHS England processes personal data. Act as the Data Protection Officer (DPO) ensuring the organisation complies with data protection laws and best practices. Equal Opportunities We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Person Specification Qualifications Educated to degree level or able to demonstrate an equivalent employment experience Evidence of continuous professional development in specialist field, at Postgraduate diploma level or equivalent Knowledge of risk management methodology Information Governance experience within a multidisciplinary organisation Knowledge & Skills A highly developed specialist knowledge of current and emerging information governance statutory and regulatory sector specific guidance and best practices, and how it applies to information within the NHS. This includes data protection, records management, confidentiality and Freedom of Information requirements Ability to analyse and interpret complex facts and situations and develop a range of options, using initiative to make recommendations to Trust managers and executives with the aim of improving delivery and compliance Make decisions about difficult and contentious issues where there may be a number of options Comprehensive knowledge and understanding of the Freedom of Information Act 2000 and the Trust policy on Freedom of Information Experience Significant experience in an Information Governance / Information Management related role Experience of delivery of demanding and time restricted projects Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £39,959 to £48,117 a year (subject to job matching)
09/07/2026
Full time
Information Governance Manager/Data Protection Officer The post-holder will provide leadership and support in Information Governance, taking operational responsibility for ensuring the Trust meets its statutory and regulatory obligations in relation to Information Governance, including confidentiality, information security, Freedom of Information, and the General Data Protection Regulation (GDPR), reporting directly to the Director of Corporate Governance/Senior Information Risk Owner (SIRO). The role will support Information Governance requirements for the Trust, advising staff on best practice in information governance, data privacy, data protection, and records management issues. We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons. Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK () Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents. Main duties of the job Provide specialist advice and guidance on information governance and records management issues. Provide advice and support to the organisation on all areas of information governance and IG risk management. Support and lead investigations of information governance related breaches and serious incidents. Develop and deliver Information Governance training for all levels of staff across the Trust. Collate supporting evidence and documentation for the annual submission of the Data Security and Protection Toolkit (DSPT). Author or review data sharing and processing agreements. Ensure knowledge and understanding of data protection law and practices, and a detailed understanding of how NHS England processes personal data. Act as the Data Protection Officer (DPO) ensuring the organisation complies with data protection laws and best practices. Equal Opportunities We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Person Specification Qualifications Educated to degree level or able to demonstrate an equivalent employment experience Evidence of continuous professional development in specialist field, at Postgraduate diploma level or equivalent Knowledge of risk management methodology Information Governance experience within a multidisciplinary organisation Knowledge & Skills A highly developed specialist knowledge of current and emerging information governance statutory and regulatory sector specific guidance and best practices, and how it applies to information within the NHS. This includes data protection, records management, confidentiality and Freedom of Information requirements Ability to analyse and interpret complex facts and situations and develop a range of options, using initiative to make recommendations to Trust managers and executives with the aim of improving delivery and compliance Make decisions about difficult and contentious issues where there may be a number of options Comprehensive knowledge and understanding of the Freedom of Information Act 2000 and the Trust policy on Freedom of Information Experience Significant experience in an Information Governance / Information Management related role Experience of delivery of demanding and time restricted projects Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £39,959 to £48,117 a year (subject to job matching)
Senior Digital Officer - Salary Grade 7 £43,680 - £48,003 per annum. We are seeking a candidate with a keen interest in improving online customer journeys to join the Customer Experience Team as we move onto the next phase of creating excellent digital service delivery for residents across the council. Key Responsibilities Work with software engineers to capture requirements and translate them into end-to-end user journeys. Produce and manage website content, ensuring accessibility and quality standards. Apply CRM and digital form UCD and UX best practices. Monitor feedback and assist with online account or form related issues. Collaborate on customer and service process improvement, service design and business analysis. Qualifications & Skills Strong website content writing and management skills with an understanding of accessibility. Experience in CRM, digital form UCD, and UX. Knowledge of customer and service process improvement, service design and business analysis. Problem solving mindset, challenge the norms, and willingness to learn new things. Benefits Great employee scheme. Defined career pathway. Opportunities to learn new skills at every turn. Excellent pension scheme. Equal Opportunity Statement When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.
09/07/2026
Full time
Senior Digital Officer - Salary Grade 7 £43,680 - £48,003 per annum. We are seeking a candidate with a keen interest in improving online customer journeys to join the Customer Experience Team as we move onto the next phase of creating excellent digital service delivery for residents across the council. Key Responsibilities Work with software engineers to capture requirements and translate them into end-to-end user journeys. Produce and manage website content, ensuring accessibility and quality standards. Apply CRM and digital form UCD and UX best practices. Monitor feedback and assist with online account or form related issues. Collaborate on customer and service process improvement, service design and business analysis. Qualifications & Skills Strong website content writing and management skills with an understanding of accessibility. Experience in CRM, digital form UCD, and UX. Knowledge of customer and service process improvement, service design and business analysis. Problem solving mindset, challenge the norms, and willingness to learn new things. Benefits Great employee scheme. Defined career pathway. Opportunities to learn new skills at every turn. Excellent pension scheme. Equal Opportunity Statement When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Regulatory Officer at THG Beauty? The Regulatory and Compliance team's primary focus is to uphold product formulation, labelling and website compliance for all THG Beauty brands globally, ensuring THG keeps abreast of and agile to all emerging cosmetic regulations. THG owns and operates many leading brands including LookFantastic, ESPA, Biossance, Perricone MD and Ameliorate. Work closely with NPD teams on new formulations to ensure compliance in our key territories (EU, USA, Asia, ASEAN, Australia, MENA). Develop and communicate tailored regulatory strategies for product launches in both existing and emerging markets. Maintain an up to date database of acceptable ingredients and usage levels across regions and provide input to NPD teams on ingredient acceptability. Review labelling and marketing materials to confirm they meet regional regulatory requirements. Provide guidance on cosmetic claims, ensuring proper wording on product labels and websites, and deliver training to relevant teams. Regularly review company websites to ensure content aligns with country specific regulatory standards. Ensure the availability and accuracy of all product information for SKUs, including PIFs, Certificates of Analysis, RM Data and Test Reports. Assist with market entry and expansion efforts by compiling registration dossiers and maintaining relationships with a network of agents. Track and collaborate with Customer Services to investigate and elevate consumer complaints as necessary. Liaise with external bodies, including regulatory authorities, certification bodies, and third party consultants, to facilitate compliance and product approvals. Proactively identify potential Regulatory / compliance issues and work with senior members of the team to reduce or eradicate their impact. Keep up to date with evolving regulations and standards in key territories and communicate changes to relevant teams. Maintain a comprehensive suite of applicable regulations and guidance. What skills and experience do I need for this role? Honours degree in Cosmetic Science or one of the life sciences, particularly chemistry, biochemistry, or biology. Strong understanding of regulatory frameworks, particularly cosmetics and chemical regulations, including labelling, advertising, and retail standards for skincare, haircare, body care, and colour cosmetics. Familiarity with the New Product Development (NPD) process, including formulation evaluation and compliance during product lifecycle stages. Familiarity with international product registration processes (desirable but not essential). Knowledge of industry standard practices in the cosmetics sector. Excellent attention to detail, communication, and time management skills. Proficiency in IT tools such as email, Excel, and Word. Experience with formulation management systems (e.g., Coptis) is desirable but not essential. Ability to manage multiple projects and timelines effectively. What's in it for me? Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24 7 Employee Assistance Programme (EAP) which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident and Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
09/07/2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Regulatory Officer at THG Beauty? The Regulatory and Compliance team's primary focus is to uphold product formulation, labelling and website compliance for all THG Beauty brands globally, ensuring THG keeps abreast of and agile to all emerging cosmetic regulations. THG owns and operates many leading brands including LookFantastic, ESPA, Biossance, Perricone MD and Ameliorate. Work closely with NPD teams on new formulations to ensure compliance in our key territories (EU, USA, Asia, ASEAN, Australia, MENA). Develop and communicate tailored regulatory strategies for product launches in both existing and emerging markets. Maintain an up to date database of acceptable ingredients and usage levels across regions and provide input to NPD teams on ingredient acceptability. Review labelling and marketing materials to confirm they meet regional regulatory requirements. Provide guidance on cosmetic claims, ensuring proper wording on product labels and websites, and deliver training to relevant teams. Regularly review company websites to ensure content aligns with country specific regulatory standards. Ensure the availability and accuracy of all product information for SKUs, including PIFs, Certificates of Analysis, RM Data and Test Reports. Assist with market entry and expansion efforts by compiling registration dossiers and maintaining relationships with a network of agents. Track and collaborate with Customer Services to investigate and elevate consumer complaints as necessary. Liaise with external bodies, including regulatory authorities, certification bodies, and third party consultants, to facilitate compliance and product approvals. Proactively identify potential Regulatory / compliance issues and work with senior members of the team to reduce or eradicate their impact. Keep up to date with evolving regulations and standards in key territories and communicate changes to relevant teams. Maintain a comprehensive suite of applicable regulations and guidance. What skills and experience do I need for this role? Honours degree in Cosmetic Science or one of the life sciences, particularly chemistry, biochemistry, or biology. Strong understanding of regulatory frameworks, particularly cosmetics and chemical regulations, including labelling, advertising, and retail standards for skincare, haircare, body care, and colour cosmetics. Familiarity with the New Product Development (NPD) process, including formulation evaluation and compliance during product lifecycle stages. Familiarity with international product registration processes (desirable but not essential). Knowledge of industry standard practices in the cosmetics sector. Excellent attention to detail, communication, and time management skills. Proficiency in IT tools such as email, Excel, and Word. Experience with formulation management systems (e.g., Coptis) is desirable but not essential. Ability to manage multiple projects and timelines effectively. What's in it for me? Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24 7 Employee Assistance Programme (EAP) which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident and Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
This role supports the Group's data privacy and compliance activities. The Data Protection Analyst works closely with the Group Data Protection Officer to ensure the business meets its data protection obligations, providing practical support and guidance across a range of privacy related matters. What You'll Be Doing As a Data Protection Analyst, you'll deliver day to day operations of the data protection framework, safeguarding personal data and promoting a culture of privacy across the organisation. Managing and coordinating Data Subject Rights Requests (DSARs), including access, erasure, rectification and other privacy rights. Maintaining accurate records, logs and documentation relating to data protection activities. Supporting the management of the Data Protection and DPO mailboxes, ensuring enquiries are handled efficiently and professionally. Updating and maintaining Records of Processing Activities (ROPA). Monitoring and recording data protection incidents, breaches and near misses. Assisting with Data Protection Impact Assessments (DPIAs) and privacy risk assessments. Producing management information and reporting to support compliance monitoring and decision making. Developing and maintaining guidance, procedures and training materials. Drafting communications and awareness content on data protection and privacy matters. Researching regulatory developments and emerging trends in data protection legislation and best practice. Acting as a data privacy advocate and supporting the wider business in understanding its responsibilities. What We're Looking For Previous experience in a hands on Data Protection, Privacy, Compliance, Governance or Risk role. Strong interest in data protection legislation and privacy best practices. Understanding of GDPR and broader data protection requirements, ideally across multiple jurisdictions. Excellent written and verbal communication skills, with the ability to explain complex topics in a clear and practical way. Strong organisational skills and the ability to manage multiple priorities effectively. High levels of accuracy and attention to detail, particularly when handling sensitive information and undertaking process driven activities. A proactive, collaborative approach and a passion for promoting good data governance. Benefits We offer a competitive package that includes pension, bonus schemes, private medical insurance, and life insurance. Benefits may vary by brand and location. Equal Opportunities We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please let us know ahead of your interview.
09/07/2026
Full time
This role supports the Group's data privacy and compliance activities. The Data Protection Analyst works closely with the Group Data Protection Officer to ensure the business meets its data protection obligations, providing practical support and guidance across a range of privacy related matters. What You'll Be Doing As a Data Protection Analyst, you'll deliver day to day operations of the data protection framework, safeguarding personal data and promoting a culture of privacy across the organisation. Managing and coordinating Data Subject Rights Requests (DSARs), including access, erasure, rectification and other privacy rights. Maintaining accurate records, logs and documentation relating to data protection activities. Supporting the management of the Data Protection and DPO mailboxes, ensuring enquiries are handled efficiently and professionally. Updating and maintaining Records of Processing Activities (ROPA). Monitoring and recording data protection incidents, breaches and near misses. Assisting with Data Protection Impact Assessments (DPIAs) and privacy risk assessments. Producing management information and reporting to support compliance monitoring and decision making. Developing and maintaining guidance, procedures and training materials. Drafting communications and awareness content on data protection and privacy matters. Researching regulatory developments and emerging trends in data protection legislation and best practice. Acting as a data privacy advocate and supporting the wider business in understanding its responsibilities. What We're Looking For Previous experience in a hands on Data Protection, Privacy, Compliance, Governance or Risk role. Strong interest in data protection legislation and privacy best practices. Understanding of GDPR and broader data protection requirements, ideally across multiple jurisdictions. Excellent written and verbal communication skills, with the ability to explain complex topics in a clear and practical way. Strong organisational skills and the ability to manage multiple priorities effectively. High levels of accuracy and attention to detail, particularly when handling sensitive information and undertaking process driven activities. A proactive, collaborative approach and a passion for promoting good data governance. Benefits We offer a competitive package that includes pension, bonus schemes, private medical insurance, and life insurance. Benefits may vary by brand and location. Equal Opportunities We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please let us know ahead of your interview.
LONDON BOROUGH OF HAVERING is seeking a Senior Digital Officer to improve online customer journeys within the Customer Experience Team. The role involves working closely with software engineers to translate requirements into effective user journeys and managing website content to meet accessibility standards. This position also focuses on customer and service process improvement, ensuring excellent digital service delivery for residents. The role offers a competitive salary and opportunities for continuous learning and career advancement.
09/07/2026
Full time
LONDON BOROUGH OF HAVERING is seeking a Senior Digital Officer to improve online customer journeys within the Customer Experience Team. The role involves working closely with software engineers to translate requirements into effective user journeys and managing website content to meet accessibility standards. This position also focuses on customer and service process improvement, ensuring excellent digital service delivery for residents. The role offers a competitive salary and opportunities for continuous learning and career advancement.
Description This role supports the day to day operation of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy related activities across the organisation. The position plays a key role in overseeing privacy complaints, managing the end to end process for rights requests and incident management, and providing advice and guidance on a wide range of privacy matters. Working with both internal and external stakeholders, you will be responsible for driving process improvements, developing reports and dashboards, supporting compliance assessments and privacy by design initiatives, and enhancing the DPO Office's online presence. The role also contributes to the organisation's digital transformation journey, helping to evolve and strengthen privacy services, processes, and stakeholder engagement. Responsibilities Coordinate and manage core DPO activities, including compliance reviews, reporting, stakeholder communications, and the scheduling of regular privacy related activities. Support the complaints process, ensuring timely investigation, stakeholder engagement, record keeping, reporting, dashboard creation, and professional resolution within agreed timescales. Operate, maintain, and continuously improve the rights requests process, ensuring compliance with statutory deadlines, monitoring performance, and engaging effectively with internal and external stakeholders. Provide privacy advice and guidance to stakeholders, supporting privacy by design principles, data protection assessments, compliance activities, and the timely completion of privacy related requirements. Maintain and enhance the Office of the DPO's digital presence and knowledge resources, including the management of online content, self service tools, training materials, and the team inbox. Support privacy incident and third party risk management, including investigations, fact finding, reporting, mitigation activities, lessons learned, and oversight of personal data processing by suppliers and partners. Produce and analyse privacy management information, including KPIs, dashboards, reports, and trend analyses, identifying opportunities for process improvement and enhancing the effectiveness of the privacy function. Qualifications Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations. Experience of working in a fast paced environment, managing competing priorities, ad hoc requests, and fixed deadlines. Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders. Proven ability to work collaboratively as part of a team while managing responsibilities independently. Ideally, you'll also have: Degree level qualification, apprenticeship, or equivalent relevant work experience. Professional privacy qualifications such as CIPP/E, CIPM, or equivalent certifications. Experience of using Microsoft 365 applications, including SharePoint, Excel, and Office 365 eDiscovery, as well as Adobe Acrobat Pro. Experience of web content management or webpage design. Experience of service design, implementation, monitoring, and continuous improvement.
09/07/2026
Full time
Description This role supports the day to day operation of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy related activities across the organisation. The position plays a key role in overseeing privacy complaints, managing the end to end process for rights requests and incident management, and providing advice and guidance on a wide range of privacy matters. Working with both internal and external stakeholders, you will be responsible for driving process improvements, developing reports and dashboards, supporting compliance assessments and privacy by design initiatives, and enhancing the DPO Office's online presence. The role also contributes to the organisation's digital transformation journey, helping to evolve and strengthen privacy services, processes, and stakeholder engagement. Responsibilities Coordinate and manage core DPO activities, including compliance reviews, reporting, stakeholder communications, and the scheduling of regular privacy related activities. Support the complaints process, ensuring timely investigation, stakeholder engagement, record keeping, reporting, dashboard creation, and professional resolution within agreed timescales. Operate, maintain, and continuously improve the rights requests process, ensuring compliance with statutory deadlines, monitoring performance, and engaging effectively with internal and external stakeholders. Provide privacy advice and guidance to stakeholders, supporting privacy by design principles, data protection assessments, compliance activities, and the timely completion of privacy related requirements. Maintain and enhance the Office of the DPO's digital presence and knowledge resources, including the management of online content, self service tools, training materials, and the team inbox. Support privacy incident and third party risk management, including investigations, fact finding, reporting, mitigation activities, lessons learned, and oversight of personal data processing by suppliers and partners. Produce and analyse privacy management information, including KPIs, dashboards, reports, and trend analyses, identifying opportunities for process improvement and enhancing the effectiveness of the privacy function. Qualifications Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations. Experience of working in a fast paced environment, managing competing priorities, ad hoc requests, and fixed deadlines. Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders. Proven ability to work collaboratively as part of a team while managing responsibilities independently. Ideally, you'll also have: Degree level qualification, apprenticeship, or equivalent relevant work experience. Professional privacy qualifications such as CIPP/E, CIPM, or equivalent certifications. Experience of using Microsoft 365 applications, including SharePoint, Excel, and Office 365 eDiscovery, as well as Adobe Acrobat Pro. Experience of web content management or webpage design. Experience of service design, implementation, monitoring, and continuous improvement.
Go back Gloucestershire Hospitals NHS Foundation Trust Digital Business Manager & Commercial Lead, Band 8a The closing date is 12 July 2026 The Digital Business Manager and Commercial Lead is responsible for supporting the business, commercial and governance functions of the Digital, Technology & Insights directorate. The post holder will lead key aspects of business planning, budget and capital programme coordination, supplier and contract management, and procurement support to ensure services are well governed, financially robust and aligned to Trust priorities. The role works closely with senior digital leaders, corporate support functions, clinical and operational colleagues, and external suppliers to provide commercial oversight and business management support across a complex digital portfolio. This includes contributing to business case development, monitoring supplier performance and service level agreements, coordinating procurement activity, and supporting delivery of service efficiencies and capital investment programmes. The post holder will be expected to work with a high degree of autonomy, applying specialist knowledge and sound judgement to support effective decision making, service resilience and continuous improvement. The role also includes participation in digital on call arrangements and support to business continuity and major incident response as required. Main duties of the job Management of Digital annual business planning activities. Management of the Digital, Technology & Insights (DTI) Capital Programme in support of the Chief Digital & Analytics Officer (Deputy CDIO) and Senior Leadership Team Lead the strategic management of DTI service SLAs and supplier contracts, ensuring best value and performance. Support the DTI SLT in the delivery of service efficiencies. Responsible for the delegated service management of DTI procurement activities outside the scope of the central Procurement department Link between DTI and Procurement teams for the provision of procurement and commercial advice. Link between DTI and Procurement teams to ensure that consistent professional standards are adhered to Ensure effective Digital business and supplier management. Provide assurance that the DTI aspects of procurement processes are compliant with Trust and regulatory standards. Participate in digital on call rotas, providing senior cover for critical business service matters. Engage with internal stakeholders, external partners and suppliers to foster collaboration and shared outcomes. Maintain strong oversight and quality management of all supplier and commercial relationships. Lead NHS and independent benchmarking activity and undertake analysis to identify opportunities, supporting the development of new strategies and service improvements. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the Southwest region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals. As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities Knowledge and experience The post holder will have a highly developed specialist technical knowledge in contract management, Service Level Performance (SLA), and financial matters, underpinned by theory and practical experience, of contracts, service level agreement management and best practices together with well developed commercial skills and experience. The post holder will have an understanding of the theory and practice of Project and Programme Management, including knowledge of a formal methodology such as PRINCE2. They will have a strong knowledge of NHS procurement regulations, frameworks and professional standards. They will be proficient in supporting digital business case development and approval and have experience in managing the commercial aspects of highly complex digital projects and programmes. Understanding of NHS business continuity frameworks and ability to lead digital responses to major incidents, including out of hours. The post holder will have a degree of autonomy within their role and will be expected to make judgements involving highly complex facts or situations which require the analysis, interpretation and comparison of a range of options. Qualifications and Training The post holder will be educated to degree standard or possess significant experience of delivery at an equivalent level. Evidence of continuing professional development aligned to NHS Digital and Commercial leadership competencies (e.g. HFMA, NHS Digital Academy). Experience The post holder will have: Extensive experience in the management of contracts, with specific focus on service level and performance management. Must be experienced in managing and negotiating with suppliers and in dealing with providers of outsourced services including managing contractual conflicts. This will frequently require an ability to present and receive highly contentious or sensitive information where there are significant barriers to acceptance which need to be overcome. Active participation in business continuity planning and incident response procedures. Proven ability to support and lead financial planning, budgeting and procurement initiatives. Experience managing people and motivating cross functional teams through change. Other The post holder will require good analytical and technical skills including experience of using Microsoft products (including project management tools) to a high level of proficiency. The post holder will be required to analyse highly complex problems relating to business delivery where there is a competing priority, and to resolve failures effectively. Skills Required Excellent verbal, written and presentation skills are essential to communicate complex digital, commercial and service issues clearly to a wide range of technical and non-technical stakeholders. The post holder is required to establish and maintain good working relationships with all staff within the DTI Service and Procurement Teams and across a range of NHS and non NHS organisations. The post holder will have effective staff management skills and be able to encourage collaborative working across DTI teams and partner services, including in situations where there may be resistance to change. The post holder must be self motivated, organised and able to work independently, with a sound understanding of digital service provision and associated operational challenges. They will need to communicate complex and multi stranded issues in a clear and practical way. The post holder will be: A strong commercial perspective combined with a commitment to public sector values. Strong analytical and problem solving skills, with the ability to evaluate options and make sound decisions. Proven ability to lead, motivate and develop teams and to deliver results through others. A track record of delivery in complex and changing environments. Ability to remain calm and effective under pressure, including during major incidents or out of hours issues. Able to work independently with minimal supervision while maintaining strong organisational standards. Able to identify opportunities for improvement and support innovation in service delivery. Person Specification Qualifications Degree or equivalent experience in an equivalent role Experience Experience of supplier and contract management in a multi vendor environment. Experience of supporting the procurement aspects of large digital procurements, including contract negotiation Experience of supporting the commercial aspects of business cases for Digital investment, annual business planning, budgetary management, capital management Experience of successful team management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust £57,528 to £64,750 a year(pa pro rata if part time)
09/07/2026
Full time
Go back Gloucestershire Hospitals NHS Foundation Trust Digital Business Manager & Commercial Lead, Band 8a The closing date is 12 July 2026 The Digital Business Manager and Commercial Lead is responsible for supporting the business, commercial and governance functions of the Digital, Technology & Insights directorate. The post holder will lead key aspects of business planning, budget and capital programme coordination, supplier and contract management, and procurement support to ensure services are well governed, financially robust and aligned to Trust priorities. The role works closely with senior digital leaders, corporate support functions, clinical and operational colleagues, and external suppliers to provide commercial oversight and business management support across a complex digital portfolio. This includes contributing to business case development, monitoring supplier performance and service level agreements, coordinating procurement activity, and supporting delivery of service efficiencies and capital investment programmes. The post holder will be expected to work with a high degree of autonomy, applying specialist knowledge and sound judgement to support effective decision making, service resilience and continuous improvement. The role also includes participation in digital on call arrangements and support to business continuity and major incident response as required. Main duties of the job Management of Digital annual business planning activities. Management of the Digital, Technology & Insights (DTI) Capital Programme in support of the Chief Digital & Analytics Officer (Deputy CDIO) and Senior Leadership Team Lead the strategic management of DTI service SLAs and supplier contracts, ensuring best value and performance. Support the DTI SLT in the delivery of service efficiencies. Responsible for the delegated service management of DTI procurement activities outside the scope of the central Procurement department Link between DTI and Procurement teams for the provision of procurement and commercial advice. Link between DTI and Procurement teams to ensure that consistent professional standards are adhered to Ensure effective Digital business and supplier management. Provide assurance that the DTI aspects of procurement processes are compliant with Trust and regulatory standards. Participate in digital on call rotas, providing senior cover for critical business service matters. Engage with internal stakeholders, external partners and suppliers to foster collaboration and shared outcomes. Maintain strong oversight and quality management of all supplier and commercial relationships. Lead NHS and independent benchmarking activity and undertake analysis to identify opportunities, supporting the development of new strategies and service improvements. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the Southwest region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals. As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities Knowledge and experience The post holder will have a highly developed specialist technical knowledge in contract management, Service Level Performance (SLA), and financial matters, underpinned by theory and practical experience, of contracts, service level agreement management and best practices together with well developed commercial skills and experience. The post holder will have an understanding of the theory and practice of Project and Programme Management, including knowledge of a formal methodology such as PRINCE2. They will have a strong knowledge of NHS procurement regulations, frameworks and professional standards. They will be proficient in supporting digital business case development and approval and have experience in managing the commercial aspects of highly complex digital projects and programmes. Understanding of NHS business continuity frameworks and ability to lead digital responses to major incidents, including out of hours. The post holder will have a degree of autonomy within their role and will be expected to make judgements involving highly complex facts or situations which require the analysis, interpretation and comparison of a range of options. Qualifications and Training The post holder will be educated to degree standard or possess significant experience of delivery at an equivalent level. Evidence of continuing professional development aligned to NHS Digital and Commercial leadership competencies (e.g. HFMA, NHS Digital Academy). Experience The post holder will have: Extensive experience in the management of contracts, with specific focus on service level and performance management. Must be experienced in managing and negotiating with suppliers and in dealing with providers of outsourced services including managing contractual conflicts. This will frequently require an ability to present and receive highly contentious or sensitive information where there are significant barriers to acceptance which need to be overcome. Active participation in business continuity planning and incident response procedures. Proven ability to support and lead financial planning, budgeting and procurement initiatives. Experience managing people and motivating cross functional teams through change. Other The post holder will require good analytical and technical skills including experience of using Microsoft products (including project management tools) to a high level of proficiency. The post holder will be required to analyse highly complex problems relating to business delivery where there is a competing priority, and to resolve failures effectively. Skills Required Excellent verbal, written and presentation skills are essential to communicate complex digital, commercial and service issues clearly to a wide range of technical and non-technical stakeholders. The post holder is required to establish and maintain good working relationships with all staff within the DTI Service and Procurement Teams and across a range of NHS and non NHS organisations. The post holder will have effective staff management skills and be able to encourage collaborative working across DTI teams and partner services, including in situations where there may be resistance to change. The post holder must be self motivated, organised and able to work independently, with a sound understanding of digital service provision and associated operational challenges. They will need to communicate complex and multi stranded issues in a clear and practical way. The post holder will be: A strong commercial perspective combined with a commitment to public sector values. Strong analytical and problem solving skills, with the ability to evaluate options and make sound decisions. Proven ability to lead, motivate and develop teams and to deliver results through others. A track record of delivery in complex and changing environments. Ability to remain calm and effective under pressure, including during major incidents or out of hours issues. Able to work independently with minimal supervision while maintaining strong organisational standards. Able to identify opportunities for improvement and support innovation in service delivery. Person Specification Qualifications Degree or equivalent experience in an equivalent role Experience Experience of supplier and contract management in a multi vendor environment. Experience of supporting the procurement aspects of large digital procurements, including contract negotiation Experience of supporting the commercial aspects of business cases for Digital investment, annual business planning, budgetary management, capital management Experience of successful team management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust £57,528 to £64,750 a year(pa pro rata if part time)
Company Description At Publicis Health, we believe keeping the world healthy is our most extraordinary social endeavour. Because one person's wellbeing is the responsibility of many. As part of Publicis Groupe - built on the world's foremost intelligence platform - we create sharper, more memorable, and valuable brands for better outcomes.We Make Health Happen. CoLab is Publicis' integrated growth partner to Pfizer, bringing together strategy, data, creative content, media and production across the US and over 80 International markets. The International Team is headquartered in London. Our Vision is simple; to become the most effective modern marketing partnership in the industry. To achieve this, we work as a fully integrated, future-focused team operating seamlessly across all levels, geographies and services to deliver targeted, measurable and impactful marketing. Overview CoLab is seeking a dynamic, proactive leader that can work across diverse teams (account, creative, data, production, media) and cultures to join the International Leadership team based in our London office, reporting to the Chief Client Officer. Key focus areas are: Amplifying and expanding the reach of our work across the International Team and implementing initiatives to help drive growth, scalability and impact. Leading programmes such as knowledge management, internal comms and dedicated client workstreams. This is an exciting 12-month fixed-term contract whereby you will have ability to drive the strategic agenda on behalf of the Pfizer client while still being able to address the day-to-day operations of the business. Responsibilities Independently lead and deliver client specific workstreams, such as the development of co-created Pfizer and CoLab playbooks and roll-out Input into strategic operations projects to improve ways of working between Global and Regional teams Ensure effective implementation of CoLab model both above market and in-market levels, working in close collaboration with the International Operations Director Drive best practice sharing and scaling across the CoLab International Team, including leading a weekly International forum Connect the dots between internal and client initiatives, removing duplication of efforts, and fostering collaboration between teams Successfully serve as a point of authority and/or source of advice for the team (internal and Pfizer) across many topics Effectively leverage SMEs within CoLab and Publicis Groupe to bring the right expertise to Pfizer Support the CoLab ICO Leadership Team in their support of Pfizer ICO and delivers a variety of workstreams and business impact across creative, media, data and production Qualifications Success in leveraging frameworks and processes that enable change, drive multi-market collaboration and raise standards Demonstration of being a leader and the ability to influence internal and external stakeholders You possess a strong, working knowledge of the pharmaceutical industry and the challenges and opportunities inherent in the sector Experience of working on large Global and Regional accounts in a client-facing role, ideally across multiple service lines Compelling presenter, able to convey complex messages in clear, succinct, convincing manner Experience in healthcare communications environment preferred Additional Information Publicis Health has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives: At Publicis Health, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
08/07/2026
Full time
Company Description At Publicis Health, we believe keeping the world healthy is our most extraordinary social endeavour. Because one person's wellbeing is the responsibility of many. As part of Publicis Groupe - built on the world's foremost intelligence platform - we create sharper, more memorable, and valuable brands for better outcomes.We Make Health Happen. CoLab is Publicis' integrated growth partner to Pfizer, bringing together strategy, data, creative content, media and production across the US and over 80 International markets. The International Team is headquartered in London. Our Vision is simple; to become the most effective modern marketing partnership in the industry. To achieve this, we work as a fully integrated, future-focused team operating seamlessly across all levels, geographies and services to deliver targeted, measurable and impactful marketing. Overview CoLab is seeking a dynamic, proactive leader that can work across diverse teams (account, creative, data, production, media) and cultures to join the International Leadership team based in our London office, reporting to the Chief Client Officer. Key focus areas are: Amplifying and expanding the reach of our work across the International Team and implementing initiatives to help drive growth, scalability and impact. Leading programmes such as knowledge management, internal comms and dedicated client workstreams. This is an exciting 12-month fixed-term contract whereby you will have ability to drive the strategic agenda on behalf of the Pfizer client while still being able to address the day-to-day operations of the business. Responsibilities Independently lead and deliver client specific workstreams, such as the development of co-created Pfizer and CoLab playbooks and roll-out Input into strategic operations projects to improve ways of working between Global and Regional teams Ensure effective implementation of CoLab model both above market and in-market levels, working in close collaboration with the International Operations Director Drive best practice sharing and scaling across the CoLab International Team, including leading a weekly International forum Connect the dots between internal and client initiatives, removing duplication of efforts, and fostering collaboration between teams Successfully serve as a point of authority and/or source of advice for the team (internal and Pfizer) across many topics Effectively leverage SMEs within CoLab and Publicis Groupe to bring the right expertise to Pfizer Support the CoLab ICO Leadership Team in their support of Pfizer ICO and delivers a variety of workstreams and business impact across creative, media, data and production Qualifications Success in leveraging frameworks and processes that enable change, drive multi-market collaboration and raise standards Demonstration of being a leader and the ability to influence internal and external stakeholders You possess a strong, working knowledge of the pharmaceutical industry and the challenges and opportunities inherent in the sector Experience of working on large Global and Regional accounts in a client-facing role, ideally across multiple service lines Compelling presenter, able to convey complex messages in clear, succinct, convincing manner Experience in healthcare communications environment preferred Additional Information Publicis Health has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives: At Publicis Health, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
Information Governance Officer The closing date is 19 July 2026 Are you ready for a new challenge in the evolving world of Information Governance? A highly appealing opportunity has arisen for the right candidate to join the Information Governance Team in the role of Information Governance Officer. We are looking for an ambitious and motivated individual who will be part of the Information Governance Team and play a key role in ensuring that the organisations we support meet all legal requirements in connection with confidentiality and security of personal information and the management of organisational information. You will have: Degree level qualification or equivalent experience, preferably in Information Governance/Data Protection within the NHS or similar organisation. Basic understanding of Data Protection legislation, Freedom of Information Act, and the Data Security & Protection Toolkit (DSPT). Experience in developing and delivering training packages (advantageous). Ability to support and contribute to information-related incidents and investigations. European Computer Driving Licence (ECDL) or equivalent computer qualification. We are especially looking for someone who is able to demonstrate an ability to work proactively, without supervision and under their own initiative. You will be expected to provide onsite support and training to the various sites we serve. Responsibilities Take an active part in the implementation of the Information Governance Agenda, Strategy and Policy under the guidance of the Head of Risk Assurance and Data Protection Officer within the wider Health Community (e.g., MWL and customers, GP Practices). Support the Trust with incident investigation and IG advice and support when required. Support and facilitate IG training and workshops in the wider Health Community. Provide efficient and effective communications to all relevant parties. Update and add content to the Information Governance agenda and make recommendations for improvements. Take an active role in the collation of the evidence required for the annual DSP Toolkit submission and participate in improvement plans for both the Trust and our customers. Provide regular reports on progress made in all areas to the Information Governance Lead or Senior IG Officers.Document and report on compliance with GP IG project improvement plans and risk assess non compliance. Develop and improve current documentation to record activity and compliance. Evaluate and monitor staff understanding and knowledge of Information Governance in the wider Health Community. Review relevant procedures and ensure they are current and kept up to date in accordance with key legislation and guidance. Maintain the Freedom of Information register, ensuring requests are responded to within the legal timeframe and complex responses are escalated to the IG Manager as appropriate. Conduct IG audits, set actions for self and others and provide written reports on the outcomes. Deliver both IG mandatory and bespoke training packages across the Health Community. Qualifications Degree qualification or equivalent experience. European Computer Driving Licence (ECDL) or equivalent computer qualification. Basic understanding of Data Protection legislation, Freedom of Information Act, and the Data Security & Protection Toolkit (DSPT). Experience in developing and delivering training packages. Ability to support and contribute to information-related incidents and investigations. Knowledge & Experience Experience working in the NHS. Experience working with limited supervision. Ability to plan and organise workload to meet deadlines.Experience of writing reports, procedures, and guidelines. Understanding of NHS working practices. Understanding of Information Governance, Data Protection, Caldicott: Confidentiality and Freedom of Information. Experience managing and organising a project. Understanding of Information Sharing guidance. Detailed knowledge or understanding of how IG works in GP Practices. Skills Ability to interact with staff in all environments. Problem solving skills. Strong organisational skills. Ability to work under pressure and produce high quality work to tight deadlines. Other Flexible approach to work. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
08/07/2026
Full time
Information Governance Officer The closing date is 19 July 2026 Are you ready for a new challenge in the evolving world of Information Governance? A highly appealing opportunity has arisen for the right candidate to join the Information Governance Team in the role of Information Governance Officer. We are looking for an ambitious and motivated individual who will be part of the Information Governance Team and play a key role in ensuring that the organisations we support meet all legal requirements in connection with confidentiality and security of personal information and the management of organisational information. You will have: Degree level qualification or equivalent experience, preferably in Information Governance/Data Protection within the NHS or similar organisation. Basic understanding of Data Protection legislation, Freedom of Information Act, and the Data Security & Protection Toolkit (DSPT). Experience in developing and delivering training packages (advantageous). Ability to support and contribute to information-related incidents and investigations. European Computer Driving Licence (ECDL) or equivalent computer qualification. We are especially looking for someone who is able to demonstrate an ability to work proactively, without supervision and under their own initiative. You will be expected to provide onsite support and training to the various sites we serve. Responsibilities Take an active part in the implementation of the Information Governance Agenda, Strategy and Policy under the guidance of the Head of Risk Assurance and Data Protection Officer within the wider Health Community (e.g., MWL and customers, GP Practices). Support the Trust with incident investigation and IG advice and support when required. Support and facilitate IG training and workshops in the wider Health Community. Provide efficient and effective communications to all relevant parties. Update and add content to the Information Governance agenda and make recommendations for improvements. Take an active role in the collation of the evidence required for the annual DSP Toolkit submission and participate in improvement plans for both the Trust and our customers. Provide regular reports on progress made in all areas to the Information Governance Lead or Senior IG Officers.Document and report on compliance with GP IG project improvement plans and risk assess non compliance. Develop and improve current documentation to record activity and compliance. Evaluate and monitor staff understanding and knowledge of Information Governance in the wider Health Community. Review relevant procedures and ensure they are current and kept up to date in accordance with key legislation and guidance. Maintain the Freedom of Information register, ensuring requests are responded to within the legal timeframe and complex responses are escalated to the IG Manager as appropriate. Conduct IG audits, set actions for self and others and provide written reports on the outcomes. Deliver both IG mandatory and bespoke training packages across the Health Community. Qualifications Degree qualification or equivalent experience. European Computer Driving Licence (ECDL) or equivalent computer qualification. Basic understanding of Data Protection legislation, Freedom of Information Act, and the Data Security & Protection Toolkit (DSPT). Experience in developing and delivering training packages. Ability to support and contribute to information-related incidents and investigations. Knowledge & Experience Experience working in the NHS. Experience working with limited supervision. Ability to plan and organise workload to meet deadlines.Experience of writing reports, procedures, and guidelines. Understanding of NHS working practices. Understanding of Information Governance, Data Protection, Caldicott: Confidentiality and Freedom of Information. Experience managing and organising a project. Understanding of Information Sharing guidance. Detailed knowledge or understanding of how IG works in GP Practices. Skills Ability to interact with staff in all environments. Problem solving skills. Strong organisational skills. Ability to work under pressure and produce high quality work to tight deadlines. Other Flexible approach to work. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UX Writer I - Car Rental At data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we make it easier for everyone to experience the world. Role Overview We're looking for a UX Writer to join our UX Writing and Content Design organisation in our Trips department. We're a close-knit community made up of more than 70 writers. We're right there in the thick of it, collaborating on product design, development and data analysis. You'll work in our Ground Transport division, where part of our mission is to provide the connected travel opportunities necessary to deliver the best value and experience for our customers. From car rentals to private transfers, you'll have the opportunity to create products used by millions of travellers and partners around the globe across different platforms, including web and app. You'll partner directly with highly iterative product teams in our Manchester office, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers. You'll report to the UX Writing Manager for your area who will support you in your growth and development. UX Writers at write clear and concise messaging that considers the end to end user experience. You need to be an excellent communicator and collaborator - we work in a dynamic and diverse environment where inclusivity, openness and humility are key. Almost everything you write will be translated into 44+ languages and dialects, and you'll need to work closely with peers and stakeholders like Product, Marketing, Brand and Legal to deliver at velocity and scale. To learn more about working as a UX Writer at check out B.Writes, our Medium publication. Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes. Key Job Responsibilities and Duties Write in a clear and concise way across online channels, platforms and end to end experiences to impact key business metrics. Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences. Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations. Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines. Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing. Role Qualifications and Requirements You have at least 1 year of hands on writing experience - in a UX writing, online, e commerce or similar capacity. You have a native level fluency in English. You have a portfolio that demonstrates your writing and creative problem solving skills. You're a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences. You write copy that is intuitive, futureproof and scalable. You are technically savvy and have a foundational understanding of how to derive data and insights from quantitative and qualitative research. You have a can do attitude and work well in a team. You're self driven and take ownership of your learning and ideas to solve challenging problems in an evolving environment. You thrive on feedback, responding with creative thinking and iterations. You enjoy working with people of diverse backgrounds, cultures and disciplines. You're a strong communicator with an eye for detail. You are able to prioritise multiple projects and a range of stakeholders with minimal guidance. Benefits & Perks - Global Impact, Personal Relevance 's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique to benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave. Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country). Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and wallet credit. Inclusion at Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: "At the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech." We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Career Development Opportunities Learn more about Your Career Journey here. Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.
07/07/2026
Full time
UX Writer I - Car Rental At data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we make it easier for everyone to experience the world. Role Overview We're looking for a UX Writer to join our UX Writing and Content Design organisation in our Trips department. We're a close-knit community made up of more than 70 writers. We're right there in the thick of it, collaborating on product design, development and data analysis. You'll work in our Ground Transport division, where part of our mission is to provide the connected travel opportunities necessary to deliver the best value and experience for our customers. From car rentals to private transfers, you'll have the opportunity to create products used by millions of travellers and partners around the globe across different platforms, including web and app. You'll partner directly with highly iterative product teams in our Manchester office, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers. You'll report to the UX Writing Manager for your area who will support you in your growth and development. UX Writers at write clear and concise messaging that considers the end to end user experience. You need to be an excellent communicator and collaborator - we work in a dynamic and diverse environment where inclusivity, openness and humility are key. Almost everything you write will be translated into 44+ languages and dialects, and you'll need to work closely with peers and stakeholders like Product, Marketing, Brand and Legal to deliver at velocity and scale. To learn more about working as a UX Writer at check out B.Writes, our Medium publication. Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes. Key Job Responsibilities and Duties Write in a clear and concise way across online channels, platforms and end to end experiences to impact key business metrics. Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences. Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations. Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines. Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing. Role Qualifications and Requirements You have at least 1 year of hands on writing experience - in a UX writing, online, e commerce or similar capacity. You have a native level fluency in English. You have a portfolio that demonstrates your writing and creative problem solving skills. You're a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences. You write copy that is intuitive, futureproof and scalable. You are technically savvy and have a foundational understanding of how to derive data and insights from quantitative and qualitative research. You have a can do attitude and work well in a team. You're self driven and take ownership of your learning and ideas to solve challenging problems in an evolving environment. You thrive on feedback, responding with creative thinking and iterations. You enjoy working with people of diverse backgrounds, cultures and disciplines. You're a strong communicator with an eye for detail. You are able to prioritise multiple projects and a range of stakeholders with minimal guidance. Benefits & Perks - Global Impact, Personal Relevance 's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique to benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave. Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country). Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and wallet credit. Inclusion at Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: "At the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech." We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Career Development Opportunities Learn more about Your Career Journey here. Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.
